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“How do we do that? By making sure that, at a functional level, ESG and sustainability are a core part of how we are measured and how our objectives are measured. This way, everything flows all the way down to individual objectives.”

“Over the coming year, everyone has targeted individual measures that are not only around commercial delivery, but are also really clear on ESG and sustainability objectives. This means these topics are standing agenda items every time we engage with the business. Every time we sit down and review performance with the business units, or talk about sourcing, deals, or supply management performance, then sustainability is a core part of that.”

Only by constantly talking about sustainability and ESG does Willescroft believe you can fully embed them into a business. He also points to the importance of having clarity on priorities.

“Sustainability is a broad subject, and you're in danger of spinning your wheels if you don't prioritise. I have top-down support from the executive committee, who align the procurement sustainability objectives with the corporate ones.”

In this way, the areas he agrees upon with the executive committee “become our absolute focus”.

Willescroft adds: “So, we have our core standards and policies – which are like hygiene factors – and then beyond this, the focus is on supply chain transparency.”

Understanding the sustainability standards of its suppliers around the world is a big part of this.

‘Do we understand where the risk sits?’ and ‘Can we manage it?’ are the two key questions that Willescroft highlights here. “The areas where we're investing most time, effort and resources are net zero, supplier diversity, and human rights.”

To this end, G4S recently launched an initiative in the UK to promote a broader representation of diverse-owned suppliers in its supply chain, with the aim of furthering diversity and inclusion throughout. Broadly speaking, a supplier is considered diverse when half or more of the venture is owned and operated by a variety of ethnicities, those with disabilities, women, from a range of social backgrounds, or those from the LGBTQIA+ community.

As part of the scheme, G4S is working with Kaleida International – a UK and EMEA B2B marketplace for tenders connecting buyers to diverse suppliers.

Willescroft says: “We’re committed to supporting diverse suppliers. Our suppliers play a critical role in helping us run a successful business, delivering excellent service to our customers.

“Greater diversity of suppliers brings a richness of thoughts, ideas and innovation. It’s also critical that our business reflects and supports the societies in which we operate, including often more marginalised, diverse communities.”

G4S is also taking big strides in its global 2050 net-zero commitment, with procurement at the heart of this programme.

Willescroft says: “We’ve made great progress this year with our fleet decarbonisation. Working closely with our UK partner, Leaseplan, over three quarters of our new vehicle orders have been low-emission vehicles.

“We’re also now getting to grips with our supply chain emissions which account for 70% of the total, and will be working collaboratively with our major suppliers to drive this down.”