BATSA Our World Magazine by Gina Serfontein

AUGUST / SEPTEMBER 2 013 | EEMEA SCSC News for the SAA Operations Community

Celebrating our women

Important Numbers Clinic: 016 340 6222

A Warm Reception

Security: 016 340 6441 016 340 6364

Why we love Charlotte

Winter food for healthy kids

Reception: 016 340 6000 Security & EHS: Contact your nearest EHS Representative

LEVEL 4 B-BBEE CONTRIBUTOR www.batsa.co.za

PLUS All your money & health matters inside!

Come shape up in

The

Fitness Zone

hr message

contents Craft & Ideas

Updates 4 Business Update Vital Role of the Quality Inspector 20 EHS Update 24 Fitness Zone: Come and shape up

32 DIY at Home

Caught on Camera

ed’s

26 Shaping up in the Fitness Zone

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Health Matters 34 Keeping Healthy this Winter

Interesting Fact

36 Winter Food for Healthy Kids

6 Global Guidance on Tobacco Waste

37 Recommended Health Checks

Women’s Day Feature 7

Celebrating our Women

Spotlight 22 Khethiwe Mashita 23 Sivuyile Dyasi 38 PA’s Corner: Charlotte Backhouse 40 Inspirational Women

Motivation 18 How to Stay Motivated at Work

Puzzles 42 Test your knowledge Crossword

Money Matters 28 Be careful with your Savings 30 Identity Theft

2 | OurWorld

Entertainment 43 Events in Gauteng

Greetings everyone. In August, South African communities commemorate the role of women in the struggle for freedom and equality.

As women of all races gathered in Pretoria in 1956, the phrase “You Strike a Woman, you Strike a Rock” was born. Post SouthAfrican liberation, women still face a number of challenges, including rape and domestic violence.

We also get to know more about the women in Operations and what makes women in BATSA tick. DIY is a new feature aimed at giving you tips on quick fixes around your home which you – yes, you too, ladies – can benefit from.

I would like to invite all women and men of BATSA to pledge against rape and violence – particularly the violence targeted at women.

EHS remains one of the most critical issues for us and Devina (our New EHS Manager) explains why we all need to support EHS initiatives.

In this issue, we get to know more about a woman who keeps our reception warm, arguably the bestknown face on the Heidelberg site, Ms Charlotte Backhouse. When you walk past reception in the morning, please greet her with a smile.

Lastly, now that the gym is open and up and running, and summer is getting closer, I am waiting to see lots of sexy abs and curves ... lol ... but jokes aside, let’s all utilise the gym and live healthy life styles. See you around, Puleng

OurWorld | 3

business update

The vital role of the Quality Inspector

The Quality Campaign may be over but its spirit is alive on the factory floor. Those of us on the factory floor are well aware of our ‘powder blue brigade’ as they move purposefully from one machine to the next, playing their critical role in production. These are our vital quality inspectors, who work with manufacturing to see that there’s no compromise on product quality. Altogether, 23 quality inspectors deal with production quality issues, with manufacturing performance and process consistency.

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Historically, quality inspectors were seen as police officers, with the sole intention of finding fault, and not part of the manufacturing team. Understanding of their role was poor. At times, this led to great tension between quality inspectors and production crews, culminating in finger pointing, poor teamwork and communication, low morale, and disregard of some quality-control procedures. Before the new structure was implemented in May 2013, a project entitled “Q-Ground” (QA on the ground), aimed at providing hands-on support and integrating QA into production, was piloted for a few months.

After analysing performance during this period, QA and manufacturing management decided to implement the concept on a business-asusual basis. During the project, MQI (increase) and nonconforming products (decrease) improved dramatically.

Old structure: Shifts Laboratory Production Floor A 2 3 B 2 3 C 2 3

FPI 2 2 2

PMD 1 1

New structure: Shifts Laboratory Production Floor FPI PMD SMD FMD / BM A 1 3 1 2 1 B 1 3 1 2 1 C 1 3 1 2

With smarter laboratory testing processes, quality inspectors were taken out of the laboratory and into production. SMD Cells are now assigned to the quality inspectors on the production floor, to promote the feeling of ‘belonging’ to a cell, aimed at promoting teamwork and accountability for the results of each machine.

As a result, the responsibilities of production floor quality inspectors were revised, as shown in the table below. Topic MQI

Blocked and rejected

Consumer complaint Change-overs

Responsibilities Support and monitor physical parameters (Improve Q scores) Support production with inspections (including material) Support production with inspection procedures Shift hand over to address quality incidents Determine cut-off points Maintain B&R database Drive action plans and awareness together with production

Send correct specification to machine Full involvement and support during brand and shift change overs Sign-off change over according to procedure Audits One Audit per cell / day (depends on challenges) Drive continuous improvement and action non-compliances Visual Perform FPI after every maintenance and during product/machine sig assessments Championship Business as usual roles

Benefits of having quality inspectors in manufacturing cells

• Improved teamwork – common goals/driving for the same results • Relationship-building between QA and production crews • Improved communication • A dedicated quality contact for cell managers • Availability of QA in each cell • Knowledge and skills sharing between QA and manufacturing • Improved MQI scores • Reduced NCPs • Fewer dissatisfied consumers!

In summary, positive results are being achieved through combined efforts (QA & Production). We are realising that quality is not a department, but a priority of every BATSA employee so that we can produce superior products and satisfy every consumer moment.

The perception of Quality Inspectors being Police officers is slowly but surely fading away, as production personnel embrace the advantages of the revised approach. The “Us and them” mentality between QA and SMD has decreased and effective teamwork is steadily becoming a reality.

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special feature

interesting fact

Global guidance on tobacco waste methodology

Celebrating our

W men

In the past, BAT endmarkets had used different calculation methodologies to report tobacco waste.

During 2011, a project to review the current process was begun, with the goal of globally standardizing tobacco-waste methodology. Heidelberg Operations was part of the team that reviewed the process and provided valuable inputs throughout the project. The first draft of the new methodology was implemented in Q1 2012. 6 | OurWorld

During November 2012 the global team did an assessment of the new methodology and implemented additional guidance in the form of instructions, as well as a standard tobacco-waste template. These changes were successfully implemented at Heidelberg Operations during Q4 2012. A subsequent review was conducted and at the end of June 2013 the global project team confirmed that Heidelberg Operations is now fully compliant with the global standard. We now have both a better understanding of our tobacco waste and a valuable tool for comparison with other BAT endmarkets. This will provide an opportunity for finding synergies and identifying areas to improve. A further success was the

working for Telkom and I’m a operator working here at BATSA. We love spending quality time together because during the week we’re busy with school and work etc and I work shifts and that separates me from my family, that’s why we catch up on weekends by going out as a family.

alignment of the Zimbabwe and Mozambique factories to the methodology , working to ensure that SAA Operations complies with the global standard. We have also assisted BAT Nigeria with their implementation.

The importance of reducing tobacco waste: It will make Heidelberg more competitive as Heidelberg is currently positioned fifth among the region’s main factories. This will also assist BATSA to achieve its targets Operations Manufacturing Finance

03 Abegail Motsoeneng SMD Operator

For you, what are some of the best things about working at BATSA Heidelberg? The environment is welcoming and safety is a number 1 priority at BATSA Heidelberg.

Tell us a little about your family life? I’m a married woman with a loving and caring husband. We have 2 children together. My husband is a technician

What is your secret to balancing home and work life? When I wake up each day I’m ready and eager to accomplish whatever is in front of me. I actively pursue things that are of interest ot me and turn them into hobbies. The support I get from my hubby makes it possible for me to run my household with simplicity and understanding.

What do you do to relax? I keep good company just to relax.

What are your hopes for the future? To receive all that God has destined for my life. To remain

healthy and successful constantly.

Who is the most inspirational woman you know? Taffi Dollar

If you were able to invite 2 special people to a dinner with your family at home, whom would you invite? My pastor and his wife, Pule and Mpumi Makgale

Who is your favorite singer/group? Yolanda Adams

How long have you been with BATSA? 5 years

Tell us 2 things we don’t know about you I’m afraid of small spaces and I’m afraid of the dark.

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What are your hopes for the future? To finish my studies, climb up the corporate ladder and be able to have everything that I need at any given point. Basically to live comfortably.

What are your hopes for the future? That there is work for everyone. A place in the sun for each and everybody. For mankind to realize that you are the creator of your life instead of being a victim of life.

Alta le Roux Production Clerk

For you, what are some of the best things about working at BATSA Heidelberg? Their employees are important to them and they carry our interests to heart.

Tell us a little about your family life? I’ve got a 29 year old son.

What is your secret to balancing home and work life? To keep the 2 apart, not to take work issues home and vice versa.

What do you do to relax? I love vintage things and I paint old furniture, watching movies and shopping at flea markets.

If you were able to invite 2 special people to a dinner with your family at home, whom would you invite? G.P. Ou Ressis (Author) Joyce Meyer.

Who is your favorite singer/group? Neil Diamond.

How long have you been with BATSA? 33 years.

Tell us 2 things we don’t know about you I was skinny 10 years ago!

Gugu Nhlapo Leaf Administrator

For you, what are some of the best things about working at BATSA Heidelberg? The environment is very friendly and relaxed, the people are friendly and welcoming.

Tell us a little about your family life? I come from a very small family, I just have 1 sister, she’s 5 years younger than me. I currently live with my partner and my 2 babies aged 4 and 2 years.

What is your secret to balancing home and work life? To just deal with what is currently at hand. Don’t take work issues home and leave home issues at home. When you’re at home, focus on your family and friends. When you’re at work, give your undivided attention.

What do you do to relax? I love shopping, watching movies and tv.

8 | OurWorld

Who is the most inspirational woman you know? Oprah Winfrey.

What are your hopes for the future? To see more female operators.

Who is the most inspirational woman you know? My mom. She has good genes, she looks younger than her age and when were together people think we are sisters. She’ll be 50 next year.

If you were able to invite 2 special people to a dinner with your family at home, whom would you invite? My Pastor and his wife. I’ve never sat with either of them at a table at once.

Who is your favorite singer/group? Joyous Celebration – they inspire me.

How long have you been with BATSA? I’ve been with BATSA for 3 years.

Tell us 2 things we don’t know about you I lived in London for 4 years and owned a very successful hair salon.

Busisiwe Shabalala SMD Operator

For you, what are some of the best things about working at BATSA Heidelberg? The friendly environment.

Tell us a little about your family life? I’m happily married and have 2 beautiful girls.

What is your secret to balancing home and work life? I get time to relax as I’m working a 8 hour shift.

If you were able to invite 2 special people to a dinner with your family at home, whom would you invite? Tata Nelson Mandela and Oprah Winfrey.

Who is your favorite singer/group? The Soil and Joyous Celebration.

How long have you been with BATSA? 5 years.

Tell us 2 things we don’t know about you I’m a hard worker. I like to laugh a lot.

What do you do to relax? Hot bubble bath and listen to music.

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What do you do to relax? I listen to my old school music on my old fashioned cd player.

What do you do to relax? I read and I knit.

Hettie Botha Production Clerk

For you, what are some of the best things about working at BATSA Heidelberg? The very nice people in our organization.

Tell us a little about your family life? I’m a very happy grandmother at the moment.

What is your secret to balancing home and work life? Ensure that work stays at work and home stays at home.

10 | OurWorld

Who is the most inspirational woman you know? My mom.

If you were able to invite 2 special people to a dinner with your family at home, whom would you invite? Joost van der Westhuizen.

Who is your favorite singer/group? Steve Hoffmeyer.

How long have you been with BATSA? 38 years.

Tell us 2 things we don’t know about you. I smoke.

Who is the most inspirational woman you know? Zanele Portia Radebe.

What are your hopes for the future? That each human being gets a place in the sun.

What are your hopes for the future? To live a healthy life.

What are your hopes for the future? To work within the HR department at BATSA.

For you, what are some of the best things about working at BATSA Heidelberg? The support for women and the drive for us to be social even in the working environment.

Who is the most inspirational woman you know? My sister. She is struggling with cancer, has a daughter in grade 1 who has cancer too. She’s lost her husband, has relocated, is raising her daughter and son all by herself and still has time to visit me and has time for everyone else. She is truly awesome and has a big heart.

Jacky Uren Commodity Buyer

Tell us a little about your family? I have a wonderful family, with ups and downs. Fortunate to have 3 men in my life and privileged to have my 21 year old son still coming to lie next to me to just fool around.

What is your secret to balancing home and work life? I realized that the constant pressure of juggling to keep it together is just too exhausting. I say be thankful for what you have. Do your best, don’t compare yourself or your kids to others and you’ll do okay and enjoy your life more. Who said we should have everything in perfect balance anyway??

If you were able to invite 2 special people to a dinner with your family at home, whom would you invite? Mr Nelson Mandela and Tatum Channing….he’s so hot!!!

Who is your favorite singer/ group? At the moment its Robin Thicke “Blurred Lines”!

Tell us 2 things we don’t know about you? I have a serious shoe addiction and I renewed my wedding vows in April.

Dimakatso Mosia SMD Operator

For you, what are some of the best things about working at BATSA Heidelberg? I like that they treat women with respect and make us feel at home.

Tell us a little about your family life? We are friendly and loving people.

What is your secret to balancing home and work life? I don’t mix my work life and home life together. They remain separate.

If you were able to invite 2 special people to a dinner with your family at home, whom would you invite? Zanele Portia Radebe and Sibongile Mayisa.

Who is your favorite singer/group? Trey Songs.

How long have you been with BATSA? 5 years.

Tell us 2 things we don’t know about you I’m impatient and I’m quite shy.

What do you do to relax? I sing and play games on my phone.

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special feature also acknowledged I needed help (thus a stay in nanny). I readjusted my arrangements and stuck to the ones that worked for me.

to music. I love gospel and sometimes I book myself at a spa to relax.

What are your hopes for the future? Seeing my daughters grow and make the future better and brighter for themselves.

Meme Naidoo Filter Department

For you, what are some of the best things about working at BATSA Heidelberg? The social activities such as the Sports Day, Team Building and Year End Function.

Tell us a little about your family life? I’m married to Selvin Naidoo and God has blessed us with 2 beautiful daughters, Michelle who is 8yrs old and Charisma who is 2yrs old.

What is your secret to balancing home and work life? When I arrive at work, I leave my personal life at home and focus on work. I do the same when I knock off, I leave my work at BATSA.

What do you do to relax? I read magazines and listen

12 | OurWorld

Who is the most inspirational woman you know? My mother. I always listen to her advice and I never go wrong. She’s loving, caring and very strong.

If you were able to invite 2 special people to a dinner with your family at home, whom would you invite? Dirk Eloff and Lilian Dube.

Who is your favorite singer/group? Sechaba, Benjamin Dube, Sifiso Ncwane just to name a few.

How long have you been with BATSA? 8 years and 10 months.

Tell us 2 things we don’t know about you. I’m claustrophobic and I cry easily.

What do you do to relax? Spending time with my son, and reading.

is vitally important to any working woman, but keeping an open mind and having a support system helps a lot.

Pamela Thinta Product Support Coordinator

For you, what are some of the best things about working at BATSA Heidelberg? BATSA is a family-friendly employer with no unrealistic demands.

Tell us a little about your family life? I am the second child from a family of three children. With two beautiful additions to the family Amahle (my niece) and Luyanda my son. I was born and raised in Mahikeng with strong church values, which I am grateful for because they have shaped the person I am.

What is your secret to balancing home and work life? I have 3 basic principles: prioritising, saying ‘no’ and banishing guilt. Being a new mom, first step was to look within and acknowledge the mixed feelings I had about work and being a mother and the roles that tugged at my schedule. I wanted to feel capable but

What do you do to relax? LOVE to read, watching movies and spend time with family.

What are your hopes for the future? Would like to secure a great and stable future for my Lu.

Who is the most inspirational woman you know? My mom.

If you were able to invite 2 special people to a dinner with your family at home, whom would you invite? I would invite actor and motivational speaker Ntate Jerry Mofokeng and his wife.

Who is your favorite singer/group? Marvin Sapp.

How long have you been with BATSA? 4 years 4 months to be exact.

Tell us 2 things we don’t know about you I am short sighted on my left eye and long sighted on my right. I love designing spaces and shoes.

Madelein Wandrag Administration Officer

For you, what are some of the best things about working at BATSA Heidelberg? In our department one of our main goals is to “invest” in the people of BAT through training, not only Heidelberg, but the region and the globe as well, so I think what is so wonderful is that BAT is giving back to its people.

Tell us a little about your family life? My life revolves around my family, the reason I moved to Heidelberg in the first place, to be close to my parents, sister and her family. 3 years ago my husband and myself were blessed with a gorgeous little girl.

What is your secret to balancing home and work life? I am interested to learn the secret as well. I want to meet the person who can truly separate this, for both

What are your hopes for the future? To have a work in South Africa today is quite a privilege, so my short term hopes is to be able to keep on working for BATSA and really contribute to one of our main goals – to grow!

Who is the most inspirational woman you know? Princess Diana of Wales, she was beautiful inside and out, treating everyone the same and made effort with everyone she came across.

If you were able to invite 2 special people to a dinner with your family at home, whom would you invite? For now I think any Disney Characters will be the right choice since it will make my child’s day and she is super special to me!!

Who is your favorite singer/group? Izak Davel and Adam.

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What do you do to relax? I go to the malls

What are your hopes for the future? To grow within BATSA

SMD Operator

For you, what are some of the best things about working at BATSA Heidelberg? Meeting new people everyday and you get to interact with different personalities, mood swings.

Tell us a little about your family life? I have a supportive family

What is your secret to balancing home and work life? Being me and loving everything that I do at home and at work. I have no complaints.

Who is the most inspirational woman you know? Oprah Winfrey If you were able to invite 2 special people to a dinner with your family at home, whom would you invite? Nelson Mandela and Winnie Madikizela Mandela Who is your favorite singer/group? Makgarebe Abochabela

How long have you been with BATSA? 6 years

Tell us 2 things we don’t know about you I love myself too much and I’m a loving and caring person.

What are your hopes for the future? Grow and expand my horizons within the company.

Who is the most inspirational woman you know? Dimakatso Mosia and Sibongile Mayisa

What do you do to relax? I love reading and I spend a lot of time with my family, doing the things we love like going out.

Nunu Zondi

What are your hopes for the future? To be an artisan soon

Tshepiso Ntshehi Quality Auditor

For you, what are some of the best things about working at BATSA Heidelberg? Women are being recognized unlike before and they are given opportunities

Tell us a little about your family life? I’m married and have a 4 year old son.

What is your secret to balancing home and work life? I always commit myself whole heartedly in everything I do.

07 Zanele Portia Radebe

Who is the most inspirational woman you know? My mother.

If you were able to invite 2 special people to a dinner with your family at home, whom would you invite? Joyce Meyer and Basetsane Khumalo

Who is your favorite singer/group? Baby Face

How long have you been with BATSA? I have been with the company for 6 years now.

SMD Operator

For you, what are some of the best things about working at BATSA Heidelberg? The Benefits, Opportunities and Health services

Tell us a little about your family life? I’m from a humble and welcoming family

What is your secret to balancing home and work life? I don’t mix business with pleasure…lol..

If you were able to invite 2 special people to a dinner with your family at home, whom would you invite? Dirk Eloff and Tobie Lochner

Who is your favorite singer/group? Mas’khandi music. Ihashi elim’hlophe

How long have you been with BATSA? 6 years and 2 months

Tell us 2 things we don’t know about you I’m married and I’m super sensitive.

What do you do to relax? Yoga and socializing

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OurWorld | 15

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the weekend helps to recharge the body and mind.

assignments, preparing evening meals. Cut yourself some slack, you don’t have to win all the time. But it can be done.

What do you do to relax? Reading books of fiction help to escape into another world.

What do you do to relax? I love reading.

What are your hopes for the future? To be healthy enough to have a long fulfilling career at BATSA.

Elmarie Conradie HR Service Centre Administator

For you, what are some of the best things about working at BATSA Heidelberg? BAT is a leading International fast paced company that cares about its employees.

Tell us a little about your family life? I’m married to Frikkie Conradie and we have 3 children together.

What is your secret to balancing home and work life? Its tough balancing home and work life but I do my best to keep the 2 separate by not taking work issues home and home issues to work

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Who is the most inspirational woman you know? Joyce Meyer, her insight and her belief in God is very uplifting and inspirational.

If you were able to invite 2 special people to a dinner with your family at home, whom would you invite? Le Fras Mouton and Lucy Smit.

Who is your favorite singer/group? Jaunita du Plessis and Eden.

How long have you been with BATSA? 29 years and 5 months

Tell us 2 things we don’t know about you. I actually started on the production floor as a ‘packet feeder’ before joining HR. Believe it or not, I’m actually an introvert.

Bharati Patel Cell Manager

What are your hopes for the future? To grow personally in terms of mind, body and soul.

For you, what are some of the best things about working at BATSA Heidelberg? BAT promotes diversity and encourages us to tap into the enterprising spirit within us. This enables me as well as my team to cultivate new ideas by taking advantage of our different backgrounds and experiences. This in turn becomes aligned with our company objectives.

Who is the most inspirational woman you know? I draw inspiration from many women such as Michelle Obama, Oprah Winfrey, Hillary Clinton, Margaret Thatcher, my mother and my sisters. The women that I have mentioned have an inner strength that projects power, perseverance and determination whilst balancing other important aspects such as family, love and life purpose.

Tell us a little about your family? I come from a family of five where I am one of three daughters. My parents taught me to constantly seek a challenge in order to promote growth, remember to be spiritual in order to remain grounded and always help those in need.

What is your secret to balancing home and work life? Pushing hard during the week and then “switching off” during

Nelisiwe Ntshingila

If you were able to invite 2 special people to a dinner with your family at home, whom would you invite? Mr Nelson Mandela and Oprah Winfrey.

Who is your favorite singer/ group? It has always been a toss-up between Mariah Carey and the late Whitney Houston. I can never decide between the two. Technically Mariah Carey is more talented because she writes her own songs.

Manufacturing Administrator

For you, what are some of the best things about working at BATSA Heidelberg? Offers a truly multinational environment coupled with a fun and energising corporate culture which actively supports my personal and professional development.

Tell us a little about your family life? I am a mother to a wonderful daughter, amazing to watch her grow and find her place in the world. Loving partner who is supportive and giving to us both.

What is your secret to balancing home and work life? Separate your home space from your work. Try avoid taking work home. I know it’s not easy juggling between work, school homework,

What do you do to relax? Cook, read and listen to music with my daughter ( we sing together , our favorite song is “Children hold on to your dreams” by William Howard).

What are your hopes for the future? Combine work and travel as I believe this would widen my perspective as new experiences generally increase our resourcesfullness.

Who is the most inspirational woman you know? Nkosazana Dlamini –Zuma and Nelisiwe Priscilla Ntshingila.

If you were able to invite 2 special people to a dinner with your family at home, whom would you invite? Nkosazana Dlamini –Zuma and Angie Motshekga.

Who is your favorite singer/group? Peter Gabriel, “don’t give up, and Aaliyah (I just love how she dances, I wish I could dance like that).

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motivation

How to stay motivated at work

motivation

No one can motivate you except you. So this article won’t solve your problems. But it will give you tips on staying motivated by doing some simple things.

1. Take 10 minutes break for every 50 minutes of work

Even machines need rest. After some time banging away at the computer or whatever it is that you do, you can feel tired and dull. That’s when you should take that 10-minute break. I’ve been doing it successfully for years.

2. Use your 10 minututeesbrewiakseyouly’re

How do you occupy the 10-min activities that taking? There are many possible that work few a may gee you up, but here are ent, and erim exp , for me. Feel free to explore ed and iplin disc stay to adapt them. The key is end up you ise erw oth s, stick to the 10 minute e. tim ting was

4. Read something interesting

3. Look at what you’ve completed

A quick way to stay motivated when you’ve been working hard and you’re getting tired is to review what you’ve done so far. Ticking off your to-do list will remind you of just how much you’ve accomplished. You’ll find it gets you going again.

Try reading some interesting articles. Something motivating, perhaps. It works, and don’t be embarrassed. I know people who think others might laugh if they reveal that they read motivational books. But there’s nothing wrong in that. Just because it doesn’t work for some doesn’t mean you can’t do it. The important thing is not to get distracted, and you’ll find yourself freshly motivated.

6. Clear your desk

5. Take a walk to the kitchen

While you do these simple things, you’ll have less on your mind. You’ll be more productive and energetic dealing with bigger issues that may bother you, for example, outside of work. Here’s how: 18 | OurWorld

Get up, stretch, and briskly make off to the kitchen for a cup of coffee or biscuit. The walk will revive you and a quick chat – again, do not get distracted – is a good diversion from the boring proposals you were doing.

I know this one’s just “symptomatic relief”, but y it works. If you’re unmotivated at work, a mess ll you’ and desk your r Clea e. wors it es workplace mak nised orga see it clear your mind at the same time. Your into your climb to gy ener the you give will e work spac vation moti with next task. Of course, really deep issues tidier a k knoc t will need additional solutions. But don’ the to lead could It it. environment until you’ve tried . need you fresh approach

Starting now, begin making a habit of these regular workbreaks. You’ll soon be thinking up your own 10-minute activities. It works wonders to stay motivated at work.

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ehs update

Safety is everyone’s responsibility We all know that Safety is everyone’s responsibility but how many of us really practice this concept daily. When you look into the mirror you are looking at the person that is responsible for your own safety.

Looking back to our work environment, all accidents that have occurred over the past years can be linked to the above reasons and states. So by each of us just focusing daily on the above 8 factors, we are already taking a step towards a safer accident free life. Here are some things specifically at BATSA that you need to be aware of and comply to. Should you notice someone not complying with these, the responsible thing to do is stop, inform and correct the person. A lot of work has been done on the main ring road to segregate vehicle and pedestrian traffic. Pedestrian walkways and stop signs have been implemented. As pedestrians in this high traffic area, please always walk on the dedicated pedestrian walkway and stop and check first when hearing vehicles approaching.

Make use of the dedicated pedestrian crossings and walkways: Drivers in this area, always stick to the speed limit and avoid rushing and complacency. Note! Forklift speed is walking speed.

If you look into the reasons as to why these accidents have happened worldwide the following 4 categories sum up the main cause to any accident: Eyes not on task e.g. driving and texting

By Devina Piyarlall – EHS Manager During one’s lifetime from birth until your current status, you have probably experienced some kind of accident. Some minor, others maybe major. 20 | OurWorld

The following 4 are identified worldwide to be the 4 main states a person is in when an accident happens: Rushing Frustration Fatigue Complacency

Mind not on task e.g. walking and not paying attention to road activities and conditions Losing your balance, traction and grip i.e. no 3 point contact when descending stairs Putting yourself in the line of fire e.g. running in front of a car to cross the road

Use your seatbelt always!! The company enforces that all forklift drivers are to use seatbelts at all times when driving a forklift. Wearing a seat belt will save a life. We have implemented some improvement to the contractor management programme this month. The following changes that have been made require support from all departments in order to achieve effective implementation and to minimize the contractor unsafe acts and incidents. Firstly, an EHS agreement document between BATSA and the contractor must be completed by the contractor and submitted to EHS department prior to commencement on any work on site. It is critical that all supporting documents requested be included i.e. letter of good standing, risk assessment etc.

Once a contractor has been approved, contractor works permit must be completed on entrance to site. This will be issued by security. On completion of this document it is then signed off by key stakeholders and contact persons before commencement of any work. Any contactor found not complying with the above shall not be allowed to work on site. It is each departments and persons responsibility to ensure contractors are managed closely and don’t add any risks to our work environment and employees

All the above mentioned initiatives are done with the concept of the kindergarten approach i.e. if a child is left free in the factory, they will not be exposed to any risk and injury.

What is this? Continuous improvement is usually impossible to maintain without a structured management system in place. ISO 14001 – deals with Environmental management and is an International certifiable system. OHSAS 18001 – deals with Health and Safety and is an International certifiable system. There is no international (ISO) standard for health and safety yet developed. Both systems may be audited, certificated and registered as compliant with International requirements. Both these standards are based on continual improvement and require a “process approach” from all.

What do you need to know and do? • The company is revising the site EHS policy to be in line with the 14001 and 18001 requirements. Once this is finalized and approved it will be made available to all and shall be published. We all need to commit to this policy and know where it is displayed on site. • All employees will undergo an awareness training session so attendance for all is compulsory • Employees and EHS committees to be part of the risk assessment process and to know what activities they are involved in that may create an EHS risk and what controls are put in place to mitigate or reduce the risk. Controls identified need to be implemented at all times • Other specific involvement will be highlighted in the awareness training sessions Let’s all commit to Personal Safety. We all need to strive to leave work in the condition we arrived, with two eyes and ten fingers, so we can go home safely to our loved ones!

OurWorld | 21

spotlight

From the world’s finest chocolate makers, Ferrero Rocher to the world’s greatest tobacco Manufacturers, Sivuyile joins BATSA as a Assistant Accountant: Manufacturing with a wealth of experience in the world of Finance.

Khethiwe Mashita, our new Materials Planner in Supply Chain brings to our shores her explosive experience having worked for African Explosive Limited. The self confessed shopaholic and mother of 3, shares with us what inspires and keeps her going and the new flavour she brings to our BATSA world!

newkid Khethiwe Mashita Who is Khethiwe?

Khethiwe is the polite young lady that took over from Kelly, F Kellerman in Material Planning. What an honour! My educational background is Production Management. I have worked in the packaging and explosive industries in stock control and production planning roles. What’s the best part of your day?

When I walk into to the Supply Chain Office! There is a new challenge every hour! Where does Khethiwe hail from?

I’m from around the corner. I grew up in Vosloorus. I’m so in love with my hood, I still stay about 10 minutes from my parents’ house.

22 | OurWorld

Give us a brief history of where and how your work career started and where you see yourself 10 years from now?

newkid Sivuyile Dyasi

on the block

My career started in my final year of tertiary studies when I called a packaging company requesting them to sponsor my SRC election campaign – they were too kind and opted to give me an opportunity in their graduate program. I loved the adrenalin in their Supply Chain Function and applied for the next position that came. In 10 years I’d like to see myself giving back to this business – in a role in which I can contribute to the strategic decisions, providing

leadership and being a good role model.

Tell us a bit about yourself and your family ?

Your fondest childhood memory?

The weekday afternoons and Saturdays of my school years! We spent that time in my father’s business helping out. It was so uncool, but I am reaping the benefits now! Your thoughts of BAT Heidelberg factory, what are you bringing that’s so different?

The working environment is out of this world! The interior décor has got me acting like a criminal – stealing ideas! I’m a cool tempered team player. I don’t like action plans, I like action. I execute.

tell us

things

we should know about you Was Vilakazi – now am Mashita I’m a self-confessed shopaholic I’m a typical, traditional wife I’m a part-time student I like spending my Festive Season in Pietersburg

I have a B-com degree from the University of the Western Cape majored in Management Accounting and Information Systems. I have +- 7 years’ experience in accounting, 5 years in Management Accounting and 2 years in Financial Accounting. I am married with two kids (Girl 5yrs & Boy 4yrs). I think I am an easy going type of person, (gentle soul). Where did you work before joining BATSA?

Ferrero Rocher (Walkerville), AtlasCopco (Boksburg), ArcelorMittal (Vanderbijlpark).

Have you ever considered a career change?

Yes, but not completely going away from finance, maybe Procurement and Logistics. What advice can you give to others about career growth?

If you believe in something, don’t let anyone tell you that you cannot achieve it. Stay focused on your dreams and you will achieve it. God has given you the power, do what you are really passionate about. Lastly, education pays because no one can take it away from you.

on the block What do you do for fun and relaxation?

I spend a lot of time with my wife and kids and go out with them. Hang out with friends especially when my favourite team is playing (Sundowns), go to the stadium. For relaxation I watch TV and just take a drive around the block. With the petrol going up those drives will have to stop. What’s your Motivation In life?

My family and the desire to be the best in my career by achieving the goals I have set for myself and knowing they are adding value to the company and people’s lives.

A day in the life of Sivuyile? I will not say I am a cook, I love spoiling my family. I sometimes would cook for them and just have a braai.

OurWorld | 23

gym update

Come shape up in

What’s not to love about being fit? You can feel it, everyone else can see it. So let’s see you in our new BATSA gym.

So far 255 happy BAT people of every size and age have joined The Fitness Zone. Because we’ve got just the right routine for everyone:

1 2

Exercise is good, but do you know how good? Cardio workouts get you fit, slim and energetic. With treadmill, stepping machine, or stationary bicycle, you find your own comfort level.

or muscle F building and strength, or shaping and toning, we’ve

got weight machines and a free weight area.

oost agility, B speed, and endurance

on the boxing bag.

O pe n Monday to Friday , 05:00 to 22:00 Only R90.00 per month!

24 | OurWorld

You’ll probably lose weight When you exercise, you burn calories. Twice a week starts weight-loss benefits. You’ll help your system resist health threats and diseases Worried about heart disease, blood pressure? Exercise boosts “good” cholesterol, decreases triglycerides, reducing cardiovascular risk. It can help prevent or manage stroke, metabolic syndrome, type-2 diabetes, depression, some cancers, arthritis and falls. You’ll be in a better mood Stressed, grumpy? Exercise stimulates brain chemicals that make you happy and relaxed, boosting your confidence.

You’ll get an energy boost Drained by daily chores? Exercise pumps oxygen and nutrients for muscle strength and endurance. Heart and lungs work efficiently – more energy. You’ll sleep better Regular exercise helps you fall asleep and sleep deeply. Your sex life will get a boost Too tired or out of shape for sex? Exercise energizes (and you look sexier!). It can enhance arousal in women and men who exercise suffer less erectile dysfunction. You’ll have fun Bet you find yourself enjoying it, especially as you begin to feel the effects.

At BAT we want more for you than a good job, we want you to have a good life. Exercise is the only sure way to feel better, look better and be healthier. Starting now. OurWorld | 25

caught on camera

shaping up in

26 | OurWorld

OurWorld | 27

money matters

money matters Transferring to a retirement annuity: You can transfer all or part of your benefit (the money paid out) to a retirement annuity tax-free.

Do you belong to a retirement or provident fund?

Advantages

Disadvantages

1. Y our fund value is preserved for you until you retire.

1. No withdrawals are allowed.

2. You don’t pay tax on transfer.

2. Up to one-third of your benefit at retirement can be paid to you as cash. The other two-thirds must be used to buy an annuity even if this money was transferred to a retirement annuity from a provident fund. 3. If you leave your new employer before you retire you will have to transfer your fund value again when you leave.

3. You can retire anytime after you have reached age 55.

Be careful with your savings if you leave.

4. Y ou won’t be able to access this money until you leave your new employer or retire. 5. The full amount will be taxed if you transfer from a pension fund to a provident fund.

Transferring to your new employer’s pension or provident fund Your fund benefit is transferred to your new employer’s fund tax-free unless you transfer from a pension fund to a provident fund, in which case your entire benefit (the whole amount your were paid out) will be taxed. Advantages 1. If you don’t take any withdrawals, your fund value is preserved until retirement. 2. Y ou don’t pay tax on transfer unless the transfer is from the pension section to a provident fund. 3. Y ou can retire anytime after you have reached age 55.

4. You can make more payments into a retirement-annuity, and save more.

Disadvantages 1. Y ou may not have control over the future management of your money. 2. If you leave your new employer before you retire you will have to transfer your fund value again when you leave. 3. You won’t be able to access this money until you leave your new employer or retire. 4. The full amount will be taxed if you transfer from a pension fund to a provident fund.

As a fund member, you save each month for when you’re older and don’t work. It isn’t easy, but it may be much harder when you retire, so look after your money carefully! Here’s how: 28 | OurWorld

Taking your money as cash If you take your benefit as cash you will have to pay tax, depending on how much money you take. This is not recommended unless your fund benefit is extremely small. You should be saving this money for when you retire, when you are sure to need it even more.

Your options on leaving your company If you resign, are retrenched or dismissed, you can transfer your pension or provident fund benefit to: • A pension or provident preservation fund • A retirement annuity • Your new employer’s pension or provident fund (as long as the rules of fund allow this).

Or, you can take your money as cash. Let’s look at all these options in more details: Transferring to a preservation fund Your fund benefit is transferred tax-free to a preservation fund in your name. Advantages

Disadvantages

1. Y our fund benefit is saved for your retirement years – when you will need it most. You are allowed one withdrawal from the preservation fund if you need emergency funds (you are allowed to withdraw the full amount in the preservation fund in 1. It could be said that being this one withdrawal). able to take out some or all 2. To help you save – you can’t transfer of your money as a once-off a portion of your benefit to a withdrawal is a disadvantage preservation fund and take the rest because this will reduce your as cash. You must transfer the entire savings. withdrawal benefit. 3. You don’t pay tax on transfer. 4. Y ou have full control of your investment transferred to the preservation fund and can switch investment portfolios when you need to.

The payment of retirement benefits At retirement you can choose to take your fund benefit as follows, depending on the rules of your fund: Provident funds

Pension funds

BAT Provident/ BAT Retirement

Retirement annuities

BAT Medical Pension

As a full annuity

Up to one-third in cash*

Partly in cash* and partly as an annuity

Two-thirds paid as an Two-thirds paid as an annuity annuity

Up to one-third in cash*

Full in cash Taxable income from Retirement lump sums

Rate of tax

R0 - R300,000

R300,001 – R600,000

18% of amount exceeding R300,000

R600,001 – R900,000

R54,000+27% of amount exceeding R600,000

R900,001 +

R135,000 + 36% of amount exceeding R900,000

Any previous retirement benefit (after 1 October 2007) or withdrawal benefit (after 1 March 2009) will need to be added to the current retirement benefit to determine the effective rate of tax.

OurWorld | 29

money matters

Identity theft and SIM card cloning –

Someone wants to steal your life.

What to do when you are a victim of identity theft: • Report it to the police immediately. • Contact the fraud units of all credit bureaus with your information. • Close all your accounts and get new accounts and PIN numbers. • Notify your credit providers and close all accounts including the accounts the thief has opened.

SIM card cloning:

by Peter Tsele Identity theft is a crime, a kind of ‘fraud’ in which someone pretends to be you by taking on your identity. ‘Fraud’ is when someone tells lies, or pretends that something is true when it’s not, in a way that is against the law and can cause harm or loss to another person.

30 | OurWorld

Identity theft: In South Africa, identity theft is very common for lots of reasons. It is called a whitecollar crime as it is done in the course of business or dealings in money, not with actual violence. Criminals use identity theft (often stolen ID books or bankcards) to get credit with many companies. People even forge death certificates to claim insurances using the identity of living people. Desperate to get employment in South

Africa, non-South Africans sometimes acquire false identity documents. Sometimes this becomes ‘identity theft’, when they forge others’ identity documents so they can claim social grants. Say someone suddenly discovers that they are refused credit from any institution. They’re blacklisted but they don’t know why. Often, someone has stolen their identity, used it to get credit – and has never paid it off.

A new scam is operating in South Africa in which someone’s cellphone SIM card will be ‘cloned’ (an exact, working copy made), with the cellphone number copied for fraud purposes. The way it’s done is that the syndicate will send you SMSs that you need to reply to and so they get your cellphone number. Simple! They send you text messages promising prizes, gift cards, iPhones or cheap mortgages if you just click on a site. People are easily taken in because they trust their personal phone, believing it’s still free of spam and scams. The syndicate will send SMSs to all your contacts (using data stored on your SIM card) telling them that you were in an accident and need your airtime topped up.

or in a competition held by a well-known company. Call and claim your prize, they tell you, then ask you to pay more to get your prize Sometimes they might call your friends, telling them that you were arrested and need money for paying bail or bribing officers to let you go. Your friends do what they were told before they discover the scam.

ey se k Plea our PINo t y in ber our numeem y d re h prize cas

Someone out there is trying to steal your identity so be aware! Here’s what to do if you receive an unsolicited text message: • Report it immediately. Forward the text to 7726 (which spells out SPAM on most phones). That will inform a service operated by the telephone companies, which identifies and shuts down scams on their networks.

• Block the number (though the fraudsters change numbers often).

• File a complaint with your service provider.

• Only download smartphone applications from reputable stores, and even then, be sure to read the terms of service closely.

• Delete the message and don’t click on any URLs.

• Do not text “STOP” in reply. It will tell the bad guys that the number is live and encourage more targeting of that phone.

Another scam is that your cellphone number has won a large amount of money from a service provider, OurWorld | 31

craft & ideas

02 01 Changing the Yale lock on a door Here are 3 basic DIY home maintenance tips for you. They will help you save money and will teach you a thing or two! But remember: if the job seems too complicated call a professional to do it!

• Unscrew the screws around the ‘block part’ of the lock [the part on the inside of the door].

Before you start this job, measure the pane you want to replace. Measure the height and width of the frame and not the glass part that you can see. Remember that the glass extends beyond the opening you look through.

• Metal frame: remove old putty with a screwdriver or scraper and a hammer. • Wooden frame: undo the wooden slats with a screwdriver and hammer, taking care not to break the wood. • Remove the glass pieces and scrape all old putty off. • Take some new putty out of the packet and work it with your hands until it becomes pliable. Roll it between your hands to form a long, thin sausage. Press this into the corner of the frame. This acts

• Remove the barrel front from the front side of the door.

• Screw the ‘block part’ of the lock back onto the door. • Test with the new key whilst the door is open.

• Now firmly press the glass panel into the putty, making sure the glass covers the opening. • Apply the rest of the putty to fill the space between the glass and the end of the frame. Press it firmly into the corners and sides. • Using the scraper, angle the putty between the glass and the edge of the window frame. • Once dry – paint the putty.

The first step is to make sure that you have a water and waste connection. In newly built houses the plumbers usually make provision for an extra tap in the kitchen. It is usually situated under the work counter. If not, you might have to get a plumber in to install one.

• Replace with new barrel by sliding it into the existing hole.

• Replace the ‘block part’ of the lock, taking care that the lever lines up and slides into the small hole.

as a seal between the frame and the glass. Do this right around the frame.

Connecting a washing machine

• Unscrew the bracket holding the barrel part of the lock.

• Screw the new barrel into place via the bracket.

32 | OurWorld

Replacing a window pane

Water Inlet: • You can use the tap that’s situated over the sink, but make sure it has a thread on the outlet, much like the tap in the garden that takes the fitting for the hosepipe. • Next, make sure that the highpressure hose fits onto the tap. This hose should be supplied with the machine. • Connect the hose onto the machine, as indicated in the installation manual. Then connect the hose onto the tap. Open the tap and check for any leaks. If you

do have a leak, try to secure the hose using a shifting spanner. You might have to use some ‘plumbers tape’ to put around the tap thread, to create a better seal. • If you are installing a washing machine and dishwasher, ask the hardware store for a ‘Y’ connection that can take both the hose of the washing machine and the dishwasher. Waste outlet: • If your machine is installed under the work counter, you will have to have a special drainage outlet

fitting under your sink, as in the picture. If not ask a plumber to connect one. NOTE: the drainpipe has to be at the same height as the top of the machine. If the pipe is on the floor, the water will run out of the machine when it fills up. • If you machine is standing next to the sink, you can hook the outlet/ drain pipe, onto the sink, using the special ‘U’ bend that is supplied with the machine.

OurWorld | 33

health matters

Keeping healthy this winter

Best Winter Fruit Fix The season’s hot hue is purple – for your plate, anyway. Plums and aubergines, blueberries and grapes may help you keep your mind sharp as you age. The purple produce is rich in polyphenols, antioxidants that may block the production of toxins that can damage the brain and other organs. To guard against where-did-I-put-my-keys syndrome, try to get two servings a day (one serving equals half a cup of blueberries, one large plum or a cup and a half of grapes).

In winter the days get shorter and as the temperature starts to drop there is a greater tendency to stay indoors where it is warm, be less active and eat comfort foods. Winter can also bring increased risks of illness, so here are our top tips for keeping healthy this winter:

Superfoods

Healthy eating Eating nutritious foods such as fruits and vegetables can help keep your immune system strong. It is also important to keep hydrated in winter, so ensure you drink plenty of water.

Get a health check

In winter, colds, flu and gastroenteritis can cause disruption to your home, social and work life. Many of these common infectious diseases are spread by germs on our hands. You can reduce the risk of getting sick or passing infections on to others by washing your hands, wiping down frequently touched surfaces, and covering your coughs and sneezes with a tissue.

It’s a good idea to see your doctor for a regular health check even if you are currently feeling fit and healthy. Regular health checks and screening tests can help you to stay healthy by finding health problems at an early stage and help to prevent and detect serious illness.

be active

Flu vaccination

Being active for 30 minutes every day can help you feel more energetic, healthier and can even make your world look better and brighter.

05 Sleep well

A good night’s sleep is essential for your health and wellbeing. Lack of sleep can have a serious effect on your immune system, making you more vulnerable to catching colds.

04 34 | OurWorld

Wash, Wipe, Cover

Influenza, commonly known as the flu, is a highly contagious infection that is more serious than the common cold. Annual vaccination against seasonal flu can reduce your chances of getting the flu and can also reduce the severity of flu symptoms if you do catch the flu.

health matters

07 Reason To Drink More Water Water keeps your body running – it helps regulate your body temperature, keeps your joints cushioned, protects your spinal cord and other sensitive tissues, and gets rid of waste through sweating and peeing.

There are plenty of foods you can eat that will quell even the nastiest of germs. We all know about the amazing restorative properties of food and drinks such as chicken noodle soup, hot tea, and orange juice. Here are a few surprising additions to your germfighting repertoire: 1. Herbs and spices have a high level of antioxidants, which are proven immune boosters. Oregano in particular is mentioned because it has special antimicrobial properties: oregano leaves are often used as a wrap for food to help prevent spoilage. 2. Peppers: Red bell peppers have twice the amount of vitamin C per gram as many of the vitamin C-containing fruits. Despite some criticism of vitamin C’s cold fighting properties, it’s been proven to diminish the severity and duration of colds. Hot peppers contain capsaicin - the compound responsible for making your nose run and clearing your sinuses.

3. Garlic: Crushed garlic contains a chemical called allicin – an antibiotic and decongestant. Unfortunately, this chemical is broken down during cooking, so for the best results your garlic should be eaten raw or added to food right before serving. 4. Seafood: Once again it’s the antioxidants in seafood that help boost immune system function. Omega 3 fatty acids are powerful flu fighters and antiinflammatory. 5. Yogurt: Though you should never eat dairy during bouts of vomiting, yogurt promotes healthy bacteria growth in your stomach. This is good news because over 70 percent of your body’s immune function comes from the digestive tract. 6 . Chocolate: A dark chocolate with no less than 70 percent cocoa contains theobromine - a cough suppressant. In fact, two ounces of dark chocolate will deliver the same results as your typical dose of cough medicine!

OurWorld | 35

health matters

What to do if you catch colds or flu People think colds and flu are caused by germs. Actually, the cause is a virus. There are about 200 cold viruses around and maybe 3 different flu viruses. So it seems almost a miracle if you don’t get a cold every winter. The problem is that viruses are more difficult to fight off than germs because they aren’t affected by antibiotics, so a doctor can’t just cure the cold with pills. So, you’ve just got to make the best of it. But there are some things that will help.

Familiar symptoms?

Great stuff!

Winter food for healthy kids.

Make sure growing bodies and immune systems get the winter nourishment they need.

• Vitamin C helps fight coughs and colds. Oranges are in season, bursting with it. Naartjies are good and so is kiwi fruit. Or hand out a celery stick to chew! •N eeded: nourishing food. So don’t overcook their vegetables, because the veggies lose their vitamins and other nourishing elements. A little bit crisp is good! •M ake them meaty soups with natural flu-fighting anti-oxidants from veggies like tomatoes, carrots and red-peppers. Nothing is lost in soup! •O ne-pot casseroles and stews also preserve all the veggie goodness. Top their food with chopped tomato, grated cheddar, avocado or crushed corn chips! •S erve fish once, or even better, twice a week (especially oily fish) for omega 6 and all sorts of healthy benefits!

36 | OurWorld

We all know these symptoms of winter colds and flu: • coughing • sneezing • blocked nose • sore throat • headache • slight temperature If these are your only symptoms your doctor probably can’t do much, and you can save some money. Instead, your pharmacist can recommend medicines that will lessen the symptoms, helping you feel better while your cold runs its course.

health matters

Recommended health checks It’s a good idea to see your doctor for a regular health check even if you are currently feeling fit and healthy. If you have Regular health checks and screening tests can help you to stay healthy by: • fi nding health problems at an early stage before they develop into more serious chronic conditions. •h elping to prevent and dvetect serious illness like cancer.

First your immune system Make sure your immune system is at its strongest to fight the cold effectively and maybe shorten it. It’s important not to get tired; to rest well and sleep eight hours a night if you can, eat good food and don’t go hungry, and drink lots of fluids (except large amounts of alcohol, which could have the opposite effect!). Keep warm. With fever or pain, tablets containing paracetamol, aspirin or ibuprofen can bring relief. If your nose is congested, inhaling steam from a bowl of boiled water containing a decongestant (ask your pharmacist) will help. With your pharmacist’s advice you’ll have some success in lessening the symptoms. In most cases antibiotics will be ineffective. However, if you develop a very high temperature, or are worried about your symptoms, don’t take chances, see your doctor.

Recommended regular health tests include: • blood pressure

a family history of a certain disease or other risk factors, regular health checks and screening tests are even more important.

Women’s health checks Screening tests also recommended for women include: • Bowel screening • Breast screening • Pap smear • bone density scan

Men’s health checks Screening tests also recommended for men include: • Bowel screening • Prostate cancer test

• cholesterol levels • blood glucose

Getting a check up

• skin check

Talk to your GP about having a health check. To find a GP in your local area visit the Health Services Finder or the hospitals and health services page.

OurWorld | 37

update

spotlight

To know the real character of a company, don’t first look at the boss. Look at the real people you meet there, the people who do the day-today things well so that the big things turn out well.

PA’s CORNER

With Charlotte as the “face of our company”, we’re a very friendly company. 38 | OurWorld

hr spotlight update

We’re very lucky at BAT. Charlotte Backhouse is the first person you’ll meet as you enter our reception. Charlotte has firm ideas on how she presents herself and BAT to the world, and to her fellow employees. She says a calm, down-to-earth attitude, friendly and professional at all times, is how she manages, even when she so often has to explain that in a factory environment not everyone can have their own private extension. As a mother, Charlotte loves her job for the regular hours that make it easy to balance work and home, and with one son, to care for her family. She believes each parent should take their responsibilities seriously for a happy family life, providing the right sort of discipline for children to prosper in the community and later in work life. And she gets good advice from her best friend, a “career woman with vision”.

Life also includes fun, in Charlotte’s case relaxation with friends on a farm outside Heidelberg, country and pop music, and ardent support for the Blue Bulls (especially when Victor Matfield and Wynand Olivier were playing!). She likes making mosaics, knitting and crocheting.

Charlotte likes to work at BAT because it’s a world-class company, yet still listens to your side of the story.

“Do not keep things to yourself ” she advises colleagues. For BAT, she wishes success in combating illicit trade, and becoming the biggest cigarette manufacturer in the world.

She’s proud, she says, to work at a leading international company.

OurWorld | 39

spotlight

Inspirational women

Maya Angelou

Maya Angelou is an American author and poet. She has published seven autobiographies, five books of essays, and several books of poetry, and is credited with a list of plays, movies, and television shows spanning more than fifty years.

“It is time for parents to teach young people early on that in diversity there is beauty and there is strength.”

“Words mean more than what is set down on paper. It takes the human voice to infuse them with deeper meaning.”

40 | OurWorld

Oprah Winfrey “It is my great honour to open the doors of the Academy to South Africa’s future leaders. Welcome!”

Graça Machel, wife of Nelson Mandela, is an international advocate for women’s and children’s rights and in 1997 was made a British dame for her humanitarian work. She was delegate to 1998 UNICEF conference in Zimbabwe and is President of National Commission of UNESCO. Graça works to improve the lives of children, placing orphans in village homes, studying the impact of armed conflict on children, and helping to rehabilitate children back into families. She has received a Humanitarian Award from InterAction, and an award from CARE for her philanthropic work.

Basetsana Kumalo is a South African television personality, beauty pageant titleholder (Miss South Africa), businesswoman, and philanthropist. She was born in Soweto to an extremely poor family. She spent most of her time as a child working to make sure her family stayed on their feet. Today she is an extremely successful business woman.

She went from living a stressful, poor life to living the life of luxury. An inspiration to us all.

The Oprah Winfrey Leadership Academy for Girls (South Africa) is testament to her vision in helping others succeed in life by providing educational and leadership opportunities for academically gifted girls from impoverished backgrounds.

“From an early I age knew I was responsible for myself, and I had to make good.”

“People will forget what you said, people will forget what you did, but people will never forget how you made them feel”

Basetsana started the very successful television show, Top Billing, and later went on to direct the show. She has her own clothing and jewellery line. She also has many awards and a book behind her name.

Oprah Winfrey’s own story is an inspiration because she overcame almost every obstacle that a person might face. She is an icon to people all over the world because of her commitment to help those who have faced similar obstacles.

Graça Machel

Basetsana Kumalo

“Recent events have shown us that we are a single, interdependent world. But the burden of any world crisis falls most heavily on the developing countries and on their peoples. And everything that we have learnt tells us that it is the children who will be feeling the harshest and the most permanent effects. Can we therefore claim in all earnestness to love our children – the children of the North and the South – if we do not give the most serious attention to preventing a world that has more than enough resources from dividing ever more deeply between rich and poor?”

OurWorld | 41

puzzles

Here are 6 events happening in and around Gauteng that may interest you. Plan ahead and have a great time out with your families and friends.

THE WOMEN OF HEIDELBERG & AND THEIR MUSIC CHOICES

ACROSS: r is _ _ _ _ _ _ _ _ _ Abochabela 1 Nunu Zondi tells us her favorite singe the moment phase of Pop & _ _ _ _ _ _ _ music at 2 Charlotte Blockhouse is enjoying a rs is _ _ _ _ _ _ _ _ Dube 3 One of Meme Naidoo’s favourite singe c musi _ _ _ _ _ _ _ _ _ s enjoy be 4 Zanele Rade po and Busisiwe Shabalala _ _ _ _ _ _ _ _ _ _ _ inspires Gugu Nhla s Joyou p grou l chora The 5 DOWN:

_ _ _ _ _ _ Sapp 1 Pamela Thinta enjoys the music of r rican singer _ _ _ _ Songz is her top singe Ame the that says 2 Dimakatso Mosla ent mom the at ite favor ’s Uren Jacky 3 ‘Blurred Lines’ by Robin _ _ _ _ _ _ is ________ 4 Tshepiso Ntshehi’s favorite singer is ng’s choice of best singer 5 Yolanda _ _ _ _ _ is Abegail Motsoene e Bothas choice of singer 6 Local singer _ _ _ _ _ Hofmeyer is Hetti ______ _ Neil of c 7 Alta LeRoux enjoys the musi

LMCS 6 Hour MTB Relay Race

16 - 27 October 2013 NASREC, Johannesburg, Gauteng

14 September 2013 Life Ministries Christian School c/o Bloekomboom & Wessels str Jordaanpark, Heidelberg

Adults: R100 pp Children: 12 – 16 Years: R50 pp Children 6 – 12 Years: R20 pp Children Under 6 Years: Free Pensioners: R50 pp Email: jms@sashows.com

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Johannesburg International Motor Show 2013

The Johannesburg International Motor Show is an automotive lifestyle showcase distinguished by its OICA certification and entry on the international motor show calendar. The Show is an automotive industry owned and supported automotive and automotive lifestyle showcase for sub-Saharan Africa and runs in conjunction with the Johannesburg Truck and Bus Show and Auto Shop. The show takes place every two-years at the Johannesburg Expo Centre,Nasrec.

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Moretele Park Tribute Concert 31 August 2013 Moretele Park Nature Conservation and Resort, Pretoria

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After the worldwide explosion The Tribute concert to SA music heroes was launched at the Orlando stadium in Soweto in August 1998, the event is now in it’s 16th year. The only major annual live music entertainment event in the country to exclusively feature South African superstars and emerging musicians and groups. More than 80 legendary musicians and music industry luminaries have been awarded the coveted Tribute Award since the inception of the annual concert. Hugh Masekela, Miriam Makeba, Caiphus Semenya, Letta Mbulu, Abdullah Ibrahim and Jonas Gwangwa were the first six SA Music Heroes to be awarded Tribute Awards at the launch concert in 1998. Tickets will be available at Computicket and Shoprite checkers. Phone: 011 482-4973

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entertainment

Gauteng entertainment

In our own town, come and participate or just watch cyclists enduring six hour of fun and comradeship. Teams try to log as many laps possible in 6 hours. The 7km course consists of a few small climbs, jeeptrack, exiting sections of single track, and a testing and a spectator friendly finish zone. Our route caters for novice and experienced riders alike. This is an ideal team building event for corporates, families, friends, school churches, clubs etc. Teamwork devised the task and doubled the success. The relay race is without a doubt the most sociable and fun filled cycling format available today. Teams and spectators are encouraged to pitch their gazebo’s at the start/finish line to enjoy this memorable experience with family, friends and colleagues. A wide range of refreshments to purchase are available at the start/finish line. No Cycling South Africa license is needed to participate in our race! We put the fun back into Mountain Biking. Online Entries www.entrytime.com Entries close 11 September Cost: Solo (R150), teams of 2 (R300), teams of 4 (R500) Phone: 084 580 1331

Soweto Festival Expo 20 – 24 September 2013 Expo Centre, Nasrec, Soweto

Oliver and Adelaide Tambo Liberation Walk

The Soweto Festival Expo is back and promises to offer an uncompromising experience of culture, business and entertainment to all. The Festival Expo has awarded many small businesses the opportunity to exhibit their goods alongside industry leaders, as well as learn valuable lessons through skills transfer workshops and interaction with larger organizations. The Soweto Festival Expo is Soweto’s hallmark event that draws together local people, business, youth, community organisations, government, media and visitors from all over Gauteng and beyond on an annual basis to celebrate the community’s richness, diversity, enterprise and heritage. The event enables the people of Soweto and surrounding areas to come together in a fun, relaxed environment infused with a positive spirit. The Soweto Festival Expo combines an entertainment programme including music, dance and drama, an exhibition of arts and crafts and other local products, a tourism expo, an outdoor area for food and drink vendors selling traditional as well as branded fare, a sports programme including soccer and golf, a youth zone and activity pavilion and a business expo for the corporate, SMME and government sectors.

05 October 2013 OR Tambo International Sports Field Cnr Atlas & Denel North Road, Kempton Park

Phone 011 646-5630

This year’s Liberation walk will host a field of opportunities for fellow South Africans to partake in, such as walks, runs and festive entertainment throughout the day. The event aims to bring together all South Africans of all colours and from all walks of life, in an enthusiastic movement towards a country of unity and patriotism. In doing so, the event will run in memory of Oliver Reginald Kaizana Tambo, one of Africa’s most deservedly famous. The day will consist of a 21km run, a 10km walk and a 5km walk, and will congratulate all those that cross the finish line with medals and goodie bags. Winners will receive complementary foot massages, with the chosen beneficiary being the Ludeke Primary School in the Eastern Cape, whom OR Tambo attended himself; proceeds will go toward the school so that all 684 learners will have adequate facilities for learning. Phone: 011 312-7743

Joburg Day WHEN: 14 September 2013 WHERE: Crocodile Creek Polo Club Second to none, Joburg Day promises to provide an incomparable platform to showcase and celebrate what our homegrown talent has to offer. Popular rock band, The Parlotones and electronica phenomena Goldfish will be joining a host of sensational acts on the said day such as Locnville, Blackbyrd, Lloyd, Elvis Blue, Jack Parow and Daniel Baron to name a few. Entry: R250

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