Accelerate Catalogue - Global Knowledge by Global Knowledge Canada

Accelerate

Career-buildinG training from Global Knowledge SPRING 2016

Big Data Skilling up in Big Data Page 3

Great training, great GIFTS:

Claim your $500 Best Buy e-gift card! See back cover

How to start small

with big data

Page 4

Surprising facts on the most-needed skills Page 5 New design, better experience Visit globalknowledge.ca

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Big data: It’s not just for data scientists anymore

In this issue

Not so long ago, big data was a topic

of conversation for its own sake. We heard about the massive amounts of

Now’s the time to upgrade

information being generated in the digital age, and about the technology that would tease useful insights from

the 2.5 exabytes of data that humanity

5 Fill your skills gaps

organizations across Canada and around the world. Because of this,

big data isn’t just for data scientists anymore. Today, the most successful use of big data draws on the skills

of several professionals: business

consultants, to name just three. Right

understand the art of big data: analyzing the numbers and applying that learning to business decisions and public policy. If you’re ready to step up to the challenge of big data, Global Knowledge can help. We have dozens of courses that offer learning in big data, whether your role is in IT, business or leadership. And we can deliver those courses in the ways

A quick look at the talent shortage

6 Make the most of big data with Global Knowledge

Upgrade with award-winning training

8 IT Training Courses

now, businesses and governmental bodies are in need of people who

Big data needs you — even if you’re not a data scientist

Big data is a team sport

a mainstream business tool for

analysts, business managers and

4 Seize the opportunity 4 Start Small

uploads daily. But today, big data is becoming

Skilling up in big data

Build skill in Hadoop, cloud, security and more

22 Business Skills Courses

Expand to consulting and beyond

30 Leadership Training Courses

Get the most-needed soft skills

34 Certifications

Choose from dozens of upgrades in IT, business and leadership credentials

that best suit your schedule and learning style: online or in person, supervised or self-paced. Find out more. Visit globalknowledge.ca or call us at 1-800-COURSES.

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Skilling up in big data “Big data is now a required area of competency for anyone serious about maintaining and growing a career.”

By Lawrence Franco President, Global Knowledge Canada

More data has been created

This is where Global Knowledge can help you and your

in the past two years than in

colleagues. No matter where you are in your career, we

the entire previous history of

can help you start accumulating the skills needed to

the human race. Properly

analyze and apply the insights of big data. Instruction

analyzed, that explosion of

is available in dozens of our courses in IT, business and

data can lead to better and

leadership. And, as you’ll see in this edition of Accelerate,

more cost-efficient decisions

we make our courses readily available in the location,

for organizations of every

format and schedule that suit you best.

type. It can recognize business trends, identify disease outbreaks and even combat crime.

We’re living in exciting times. The potential of big data is huge. And the potential of people working with big data

And the most incredible thing about all this data is that only 0.5% of it is currently being analyzed and used.

is even greater. After all, the possibilities of big data will never be realized without the skilled professionals who know how to make sense of it all. We look forward to seeing you soon.

Big data is more than an opportunity. As business and government continue embracing its possibilities, big data is now a required area of competency for anyone serious about maintaining and growing a career. And seizing this opportunity doesn’t require a PhD in math or statistics. The profitable use of big data also needs the skills of business managers, business analysts and management consultants.

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Seize the opportunity Big data needs you — even if you’re not a data scientist.

The data revolution has created lucrative new opportunities for academics in the fields of data science, mathematics and statistics. But that group accounts for only about 10% of the talent gap. According to Closing Canada’s Big Data Talent Gap, the far greater need is for business professionals with data and analytical literacy, and those personnel include business managers and business analysts. Big data isn’t just about collecting and analyzing the information. It’s also about knowing how to apply it to strategic decision-making, all while respecting the law and public expectations around data privacy.

Talent needed in the big data revolution Data scientists and mathematicians (between 10,500 and 19,000) Business professionals with literacy in data and analytics (150,000) Source: Closing Canada’s Big Data Talent Gap, 2015

Start small. Big data might seem overwhelming, but the good news is that you don’t need a data scientist on hand to get started. Big data demands a multidisciplinary approach, and that approach includes people with business, project management, IT and consulting skills. Most organizations have some or all of these personnel in place. And chances are, you’re not starting from scratch; rather, you’re probably adding to an existing toolkit. To begin embracing big data, start by building the analytics skills of a small core team. Over time, that team will grow, as will the benefits you derive from big data.

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Fill your skills gaps IT and business leaders are talking about big data.

18%

are faced with leadership or organizational gaps

36% report a

shortage of skills and capabilities in their organizations

73% are either

investing or planning to invest in big data in the next 2 years

31% are having

problems defining their big-data strategy Source: “Survey Analysis: Practical Challenges Mount as Big Data Moves to Mainstream,” Gartner, Inc., 2015.

The most needed skills include: • Data analytics

• Presentation skills

• IT/Business alignment

• Excel

• Consulting

• Team building

• Communication

• Business analysis

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Make the most of big data with Global Knowledge Choose award-winning training from the world’s leading provider. Big data can’t be ignored. It’s part of the new normal in

ensure you get constantly updated learning for each

global business, and it presents huge opportunities, both

certification. Plus, we hire only those instructors who

for your career and your organization.

have the current, real-world knowledge you need.

The data revolution demands new skills from people in

Global Knowledge makes it easy to get the training you

every kind of role, be it IT, business or leadership. And

want. Our live, instructor-led courses can be taken in our

Global Knowledge offers up-to-the-minute instruction

classrooms, online or onsite at your company — whatever

in all these areas.

works best for you.

Global Knowledge is the world’s top provider of training. We partner with the most respected organizations to

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Choose how you learn Global Knowledge delivers training to fit your goals, DELIVERY FORMATS schedule, budget and learning style.

Classroom Live Learn in person from expert instructors in our DELIVERY FORMATS state-of-the-art facilities.

Virtual Classroom Live

DELIVERY FORMATS

Get live, real-time instruction via the Internet.

Virtual Classroom Fit DELIVERY FORMATS

Upgrade your training with shorter sessions designed to fit around busy schedules.

GK Digital Learning Experience online learning that blends the best of e-learning and instructor-led training.

ELIVERY FORMATS

Self-Paced Prefer self-directed training? We provide the same superior content as in our instructor-led training delivered via the Internet so you can learn at your own pace.

ATS

Make data literacy a core competency The digital workplace requires a broader set of skills than ever before. Having one area of expertise is no longer enough. Success today demands competency in technology and business and leadership skills. Let Global Knowledge help.

IT Training Page 8 Choose from over 1,500 courses spanning from foundational training to technologies like big data, cloud, cybersecurity and networking.

Business Training Page 22 Our business courses teach business analysis, project management, ITILÂŽ service management and process improvement.

Private Group Training Select expert, customizable instruction, delivered in the location of your choice. This option suits small groups right up to company-wide projects.

The expertsâ&#x20AC;&#x2122; choice We work with the top IT organizations to assure you of the best training and preparation for certification exams. Some of our partners include:

Leadership Training Page 30 These courses develop the skills needed for communication, innovation, leadership and change management.

Certifications Page 34 Choose from dozens of salary-boosting certifications in IT, project management, consulting skills and more.

globalknowledge.ca

1-800-COURSES

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it training

CCNAX v2.0 - CCNA Routing and Switching Boot Camp

Upcoming Training Dates May 2 - 6, 2016

Jul 4 - 8, 2016

Calgary, AB

Edmonton, AB

Our most popular course prepares you for the CCNA Routing and Switching certification exam (200-120 CCNA) - guaranteed.

May 9 - 13, 2016

Jul 18 - 22, 2016

Virtual Classroom Live

Course #5340

May 23 - 27, 2016

Jul 25 - 29, 2016

Virtual Classroom Live

Toronto, ON

May 30 - Jun 3, 2016

Aug 8 - 12, 2016

Halifax, NS

Ottawa, ON

Jun 6 - 10, 2016

Aug 15 - 19, 2016

Toronto, ON

Calgary, AB

Jun 13 - 17, 2016

Aug 22 - 26, 2016

Virtual Classroom Live

Jun 20 - 24, 2016

Sep 12 - 16, 2016

Ottawa, ON

Toronto, ON

Jun 27 - Jul 1, 2016

Sep 26 - 30, 2016

Virtual Classroom Live

Montreal, QC

In this course, you will learn how to install, operate, configure, and verify a basic IPv4 and IPv6 network. You will focus on configuring a LAN switch, configuring an IP router, identifying basic security threats, understanding redundant topologies, troubleshooting common network issues, connecting to a wide-area network (WAN), configuring EIGRP and OSPF in both IPv4 and IPv6, understanding WAN technologies, and getting familiar with device management and Cisco licensing. This is an intensive, extended-hours Boot Camp. Expect to be in class for 12 hours on each of the five days.

ICND1 v2.0 - Interconnecting Cisco Networking Devices, Part 1

Upcoming Training Dates May 2 - 25, 2016

Jul 11 - 15, 2016

Virtual Classroom Fit

Toronto, ON

Build skills to operate a modern TCP/IP network built with Cisco hardware as you prepare for the CCENT certification exam (100-101 ICND1).

May 9 - 13, 2016

Jul 18 - 22, 2016

Virtual Classroom Live

May 16 - 20, 2016

Jul 25 - 29, 2016

Course #5330

Montreal, QC

Winnipeg, MB

In this course, you will learn how to install, operate, configure, and verify a basic IPv4 and IPv6 network, including configuring a LAN switch, configuring an IP router, connecting to a WAN, and identifying basic security threats. You will prepare for the entry-level CCENT certification, which is the foundation for Cisco associate-level certifications and beyond.

May 23 - 27, 2016

Aug 1 - 5, 2016

Virtual Classroom Live

May 30 - Jun 3, 2016

Aug 15 - 19, 2016

Toronto, ON

Vancouver, BC

Jun 7 - 30, 2016

Aug 22 - 26, 2016

Virtual Classroom Fit

Virtual Classroom Live

Jun 20 - 24, 2016

Aug 29 - Sep 2, 2016

Virtual Classroom Live

Toronto, ON

Jul 4 - 8, 2016

Sep 12 - 16, 2016

Ottawa, ON

Virtual Classroom Live

ICND2 v2.0 - Interconnecting Cisco Networking Devices, Part 2

Upcoming Training Dates May 2 - 25, 2016

Jul 11 - 15, 2016

Virtual Classroom Fit

Calgary, AB

Build your Cisco networking skills, learn to install, configure, operate, and troubleshoot a small network, and prepare for the ICND2 certification exam (200-101 ICND2).

May 16 - 20, 2016

Jul 18 - 22, 2016

Virtual Classroom Live

Ottawa, ON

May 30 - Jun 3, 2016

Jul 25 - 29, 2016

Course #5335

Ottawa, ON

Virtual Classroom Live

In this course, you will gain the knowledge and skills needed to install, configure, operate, and troubleshoot a small enterprise network. You will focus on redundant topologies, troubleshooting common networking issues, configuring EIGRP and multiarea OSPF in both IPv4 and IPv6, understanding WAN technologies, and becoming familiar with device management and Cisco licensing.

Jun 6 - 29, 2016

Aug 8 - 12, 2016

Virtual Classroom Fit

Vancouver, BC

Jun 13 - 17, 2016

Aug 15 - 19, 2016

Virtual Classroom Live

Halifax, NS

Jun 20 - 24, 2016

Aug 29 - Sep 2, 2016

Regina, SK

Virtual Classroom Live

Jun 27 - Jul 1, 2016

Sep 12 - 16, 2016

Virtual Classroom Live

Toronto, ON

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Classroom Live

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Virtual Classroom Live

Virtual Classroom Fit

Self-Paced

Private Group Training

GK Digital Learning

Speak to a Training Advisor Today 1-800-COURSES

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SWITCH - Implementing Cisco IP Switched Networks v2.0

Upcoming Training Dates Jul 11 - 15, 2016

Virtual Classroom Fit

Virtual Classroom Live

Gain advanced skills to create an efficient and expandable enterprise network using Layer 2 and multilayer switches.

May 9 - 13, 2016

Jul 18 - 22, 2016

Vancouver, BC

Calgary, AB

Course #5589

May 16 - 20, 2016

Aug 1 - 5, 2016

Ottawa, ON

Virtual Classroom Live

May 23 - 27, 2016

Aug 15 - 19, 2016

Virtual Classroom Live

Jun 6 - 10, 2016

Aug 22 - 26, 2016

Toronto, ON

Virtual Classroom Live

Jun 6 - 29, 2016

Sep 12 - 16, 2016

Virtual Classroom Fit

Toronto, ON

Jun 13 - 17, 2016

Sep 19 - 23, 2016

Montreal, QC

Virtual Classroom Live

Jun 20 - 24, 2016

Sep 26 - 30, 2016

Virtual Classroom Live

In this course, you will gain the knowledge and skills needed to create an efficient and expandable enterprise network. You will focus on Layer 2 and multilayer switch functions including VLANs, trunks, inter-VLAN routing, port aggregation, spanning tree, first hop redundancy, as well as network security and high availability features.

ROUTE - Implementing Cisco IP Routing v2.0

Upcoming Training Dates Jul 4 - 8, 2016

Virtual Classroom Fit

Montreal, QC

Gain advanced IPv4 and IPv6 routing skills in medium-tolarge networks.

May 9 - 13, 2016

Jul 18 - 22, 2016

Virtual Classroom Live

Course #5590

May 16 - 20, 2016

Jul 25 - 29, 2016

Montreal, QC

Calgary, AB

May 30 - Jun 3, 2016

Aug 15 - 19, 2016

Vancouver, BC

Virtual Classroom Live

Jun 7 - 30, 2016

Aug 22 - 26, 2016

Virtual Classroom Fit

Ottawa, ON

Jun 13 - 17, 2016

Aug 29 - Sep 2, 2016

Virtual Classroom Live

Toronto, ON

Jun 20 - 24, 2016

Sep 12 - 16, 2016

Toronto, ON

Virtual Classroom Live

Jun 27 - Jul 1, 2016

Sep 19 - 23, 2016

Virtual Classroom Live

Montreal, QC

Upcoming Training Dates May 2 - 6, 2016

Jul 18 - 22, 2016

Toronto, ON

Virtual Classroom Live

Learn about Cisco Data Center products and their operation.

May 9 - 13, 2016

Aug 1 - 5, 2016

Virtual Classroom Live

Course #5392

May 16 - 20, 2016

Aug 15 - 19, 2016

This course is a combination of the DCICN and DCICT courses and helps prepare you for the CCNA Data Center certification exams: 640-911 DCICN and 640-916 DCICT.

Virtual Classroom Live

May 23 - 27, 2016

Aug 29 - Sep 2, 2016

Virtual Classroom Live

Jun 6 - 10, 2016

Sep 12 - 16, 2016

Virtual Classroom Live

Toronto, ON

Jun 13 - 17, 2016

Sep 19 - 23, 2016

Virtual Classroom Live

Jun 20 - 24, 2016

Sep 26 - 30, 2016

Virtual Classroom Live

LEADERSHIP TRAINING

CCNA-DC - CCNA Data Center Boot Camp

You will be given the foundational knowledge and a broad overview of Cisco Data Center products and their operation, covering the architecture, components, connectivity, and features of a Cisco Data Center network. You will gain practical experience configuring the initial setup of Cisco Nexus 7000, Cisco Nexus 5000, Cisco Unified Computing System (UCS), and Cisco MDS Multilayer Fabric Switch.

BUSINESS TRAINING

May 3 - 26, 2016

In this course, you will gain the knowledge and skills needed to plan, implement and monitor a scalable routed network. You will focus on routing protocols for both IPv4 and IPv6: EIGRP and OSPF for an enterprise and BGP for enterprise Internet connectivity. You will also learn how to redistribute routes, implement path control, and secure Cisco routers.

IT TRAINING

May 3 - 26, 2016

Jul 11 - 15, 2016 Ottawa, ON *All information accurate at time of printing.

Complete Course Details, Including Hands-On Labs and Exercises www.globalknowledge.ca

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it training

DCUCS - Configuring Data Center Unified Computing v3.0

Upcoming Training Dates May 23 - 27, 2016

Aug 15 - 19, 2016

Virtual Classroom Live

Using the Cisco UCS Manager v2.2, learn to install, configure, and maintain UCS B-Series and C-Series servers.

Jun 6 - 10, 2016

Sep 12 - 16, 2016

Virtual Classroom Live

Winnipeg, MB

Course #5828

Jun 13 - 17, 2016

Sep 19 - 23, 2016

Virtual Classroom Live

Jul 25 - 29, 2016

Sep 26 - 30, 2016

Virtual Classroom Live

In this course, you will learn to install, configure, and maintain Unified Computing System (UCS) B-Series and C-Series servers with a strong emphasis on Cisco UCS B-Series Blade Servers. You will focus on the management, maintenance, and troubleshooting of UCS B-Series and C-Series servers using UCS Manager v2.2. You will cover virtualization solutions and how to execute a virtualization solution on UCS B-series and C-series hardware.

Aug 8 - 12, 2016 Virtual Classroom Live

Upcoming Training Dates

CICD - Implementing Cisco Collaboration Devices

May 2 - 6, 2016

Jul 18 - 22, 2016

Montreal, QC

Toronto, ON

Learn to maintain and operate a Cisco Unified Communications solution and prepare for the CICD certification exam (210-060).

May 9 - 13, 2016

Jul 25 - 29, 2016

Virtual Classroom Live

May 16 - 20, 2016

Aug 1 - 5, 2016

Course #1723

Virtual Classroom Live

In this course, you will be given an introduction to maintaining and operating a Cisco Unified Communications solution and its components, including Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service.

Jun 6 - 10, 2016

Aug 8 - 12, 2016

Virtual Classroom Live

Jun 20 - 24, 2016

Aug 15 - 19, 2016

Virtual Classroom Live

Jun 27 - Jul 1, 2016

Aug 29 - Sep 2, 2016

Virtual Classroom Live

Toronto, ON

Jul 4 - 8, 2016

Sep 12 - 16, 2016

Vancouver, BC

Ottawa, ON

Jul 11 - 15, 2016

Sep 19 - 23, 2016

Virtual Classroom Live

Vancouver, BC

SASAC - Implementing Core Cisco ASA Security v1.0 Learn the essential skills required to work with the Cisco ASA 5500-X Next Generation Firewall features. Course #5377 This enhanced course contains added depth to the standard labs, using a topology that simulates a typical production network. Youâ&#x20AC;&#x2122;ll use ASA 5515 appliances to work through configuring access control to and from your network. Additionally, the PC systems and server systems are an integral part of the lab environment. Here you will use Windows 8, Windows Server 2012, and Kali Linux to manage, test, and even attack your lab network using real-world operating systems and applications.

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Classroom Live

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Virtual Classroom Live

Virtual Classroom Fit

Upcoming Training Dates May 2 - 6, 2016

Jun 27 - Jul 1, 2016

Virtual Classroom Live

May 16 - 20, 2016

Jul 11 - 15, 2016

Virtual Classroom Live

May 23 - 27, 2016

Jul 25 - 29, 2016

Virtual Classroom Live

Vancouver, BC

May 30 - Jun 3, 2016

Aug 8 - 12, 2016

Ottawa, ON

Virtual Classroom Live

Jun 6 - 10, 2016

Aug 15 - 19, 2016

Virtual Classroom Live

Jun 13 - 17, 2016

Aug 22 - 26, 2016

Toronto, ON

Ottawa, ON

Jun 20 - 24, 2016

Aug 29 - Sep 2, 2016

Virtual Classroom Live

Self-Paced

Private Group Training

GK Digital Learning

Speak to a Training Advisor Today 1-800-COURSES

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Designing Self-Service Business Intelligence and Big Data Solutions (M20467)

Upcoming Training Dates Jul 11 - 15, 2016

Vancouver, BC

Virtual Classroom Live

May 2 - 6, 2016

Jul 18 - 22, 2016

Learn to implement self-service business intelligence and big data analysis solutions using the Microsoft data platform.

Virtual Classroom Live

May 16 - 20, 2016

Jul 25 - 29, 2016

Course #6408

Virtual Classroom Live

Jun 20 - 24, 2016

Aug 8 - 12, 2016

Virtual Classroom Live

Jul 4 - 8, 2016

Aug 15 - 19, 2016

Montreal, QC

Virtual Classroom Live

Jul 4 - 8, 2016

Aug 29 - Sep 2, 2016

Virtual Classroom Live

In this course, you will learn how to implement self-service business intelligence (BI) solutions and how to create self-service data models and reports using Microsoft SQL Server Reporting Services, Excel, and SharePoint Server as well as Office 365 Power BI. This course incorporates material from the Official Microsoft Learning Product 20467: Designing Self-Service Business Intelligence and Big Data Solutions. It covers the skills and knowledge measured by Exam 70-467 and, along with on-the-job experience, helps prepare you for the exam.

IT TRAINING

May 2 - 6, 2016

Jul 11 - 15, 2016 Toronto, ON

Administering Microsoft SQL Server Databases (M20462)

Upcoming Training Dates Jul 11 - 15, 2016

Virtual Classroom Fit

Virtual Classroom Live

Learn how to maintain Microsoft SQL Server 2012 or 2014 databases.

May 9 - 13, 2016

Jul 18 - 22, 2016

Virtual Classroom Live

Course #6553

May 16 - 20, 2016

Jul 25 - 29, 2016

St. Johnâ&#x20AC;&#x2122;s, NL

Montreal, QC

May 23 - 27, 2016

Aug 8 - 12, 2016

Virtual Classroom Live

May 30 - Jun 3, 2016

Aug 15 - 19, 2016

Calgary, AB

Vancouver, BC

Jun 6 - 10, 2016

Aug 22 - 26, 2016

Virtual Classroom Live

Toronto, ON

Jun 13 - 17, 2016

Aug 29 - Sep 2, 2016

Virtual Classroom Live

Mississauga, ON

Jun 20 - 24, 2016

Sep 12 - 16, 2016

Toronto, ON

Virtual Classroom Live

In this course, you will learn the skills required to maintain a Microsoft SQL Server 2012 or 2014 database by focusing on data storage, backup and restoration, importing and exporting data, security, database maintenance and the SQL Server Agent. This course incorporates material from the Official Microsoft Learning Product 20462: Administering Microsoft SQL Server. It covers the skills and knowledge measured by Exam 70-462 and, along with on-the-job experience, helps you prepare for the exam.

Installing and Configuring Windows Server 2012 (M20410)

Course #6299 This course is part one of a series of three courses. Through this series you will gain the skills and knowledge needed to implement a core Windows Server 2012, including Windows Server 2012 R2 infrastructure in an existing enterprise environment. You will learn how to implement and configure the core services, including Active Directory Domain Services (AD DS), networking services, and initial Hyper-V configuration. This course incorporates material from the Official Microsoft Learning Product 20410 and it can assist you in your preparation for Exam 70-410: Installing and Configuring Windows Server 2012.

Upcoming Training Dates May 3 - 26, 2016

Jul 4 - 8, 2016

Virtual Classroom Fit

Montreal, QC

May 9 - 13, 2016

Jul 11 - 15, 2016

Toronto, ON

Kitchener, ON

May 16 - 20, 2016

Jul 25 - 29, 2016

Virtual Classroom Live

Mississauga, ON

May 23 - 27, 2016

Aug 8 - 12, 2016

Virtual Classroom Live

Jun 7 - 30, 2016

Aug 15 - 19, 2016

Virtual Classroom Fit

Calgary, AB

Jun 13 - 17, 2016

Aug 22 - 26, 2016

Virtual Classroom Live

Jun 20 - 24, 2016

Aug 29 - Sep 2, 2016

Virtual Classroom Live

Vancouver, BC

Jun 27 - Jul 1, 2016

Sep 12 - 16, 2016

Virtual Classroom Live

LEADERSHIP TRAINING

Learn to implement and configure the core services of Windows Server 2012 and Windows Server 2012 R2.

BUSINESS TRAINING

May 3 - 26, 2016

*All information accurate at time of printing.

Complete Course Details, Including Hands-On Labs and Exercises www.globalknowledge.ca

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it training

Administering Windows Server 2012 (M20411)

Upcoming Training Dates May 3 - 26, 2016

Jul 11 - 15, 2016

Virtual Classroom Fit

Virtual Classroom Live

Learn to administer and maintain a Windows Server 2012 and Windows Server 2012 R2 Environment.

May 9 - 13, 2016

Jul 25 - 29, 2016

St. Johnâ&#x20AC;&#x2122;s, NL

Virtual Classroom Live

Course #6395

May 16 - 20, 2016

Aug 1 - 5, 2016

This course is part two of a series of three courses. You will cover the necessary administrative responsibilities, such as implementing server images, user and group management with Active Directory Domain Services (AD DS) and Group Policy, remote access, network policies, data security, and monitoring and updating management.

Calgary, AB

Virtual Classroom Live

May 23 - 27, 2016

Aug 8 - 12, 2016

Virtual Classroom Live

Mississauga, ON

May 30 - Jun 3, 2016

Aug 15 - 19, 2016

This course incorporates material from the Official Microsoft Learning Product 20411 and it can assist you in your preparation for Exam 70-411: Administering Windows Server 2012.

Vancouver, BC

Virtual Classroom Live

Jun 7 - 30, 2016

Aug 22 - 26, 2016

Virtual Classroom Fit

Virtual Classroom Live

Jun 13 - 17, 2016

Sep 12 - 16, 2016

Toronto, ON

Virtual Classroom Live

Jun 27 - Jul 1, 2016

Sep 19 - 23, 2016

Virtual Classroom Live

Toronto, ON

Automating Administration with Windows PowerShell (M10961)

Upcoming Training Dates May 3 - 26, 2016

Jul 4 - 8, 2016

Virtual Classroom Fit

Winnipeg, MB

Learn to remotely manage your Windows-based servers withÂ PowerShell.

May 9 - 13, 2016

Jul 11 - 15, 2016

Ottawa, ON

Calgary, AB

Course #6457

May 16 - 20, 2016

Jul 18 - 22, 2016

Virtual Classroom Live

May 23 - 27, 2016

Aug 1 - 5, 2016

Virtual Classroom Live

May 30 - Jun 3, 2016

Aug 8 - 12, 2016

Vancouver, BC

Kitchener, ON

Jun 6 - 29, 2016

Aug 15 - 19, 2016

Virtual Classroom Fit

Virtual Classroom Live

Jun 13 - 17, 2016

Aug 29 - Sep 2, 2016

Virtual Classroom Live

Halifax, NS

Jun 20 - 24, 2016

Sep 12 - 16, 2016

Virtual Classroom Live

Mississauga, ON

In this course, you will gain the fundamental knowledge and skills to use Windows PowerShell for administering and automating the administration of your Windows-based servers. You will focus on primary Windows PowerShell command line features and techniques, and gain prerequisite skills that support different Microsoft products. This course incorporates materials from the Official Microsoft Learning Product M10961: Automating Administration with Windows PowerShell.

Upcoming Training Dates

SharePoint 2013 Site Collection and Site Administration (M55033)

May 2 - 25, 2016

Jul 11 - 15, 2016

Virtual Classroom Fit

Virtual Classroom Live

Gain the administration skills needed for SharePoint 2013 site collections and sites.

May 9 - 13, 2016

Jul 18 - 22, 2016

Virtual Classroom Live

Ottawa, ON

Course #6463

May 16 - 20, 2016

Jul 25 - 29, 2016

In this course, power users will gain the skills needed to perform SharePoint 2013 site collections and site administration. You will learn to plan, create, secure, administer and customize a SharePoint 2013 portal. You will also learn how to design a social experience in SharePoint 2013 along with using search and the role of governance.

Toronto, ON

Virtual Classroom Live

May 23 - 27, 2016

Aug 8 - 12, 2016

Virtual Classroom Live

Vancouver, BC

Jun 7 - 30, 2016

Aug 15 - 19, 2016

This course incorporates materials from the Official Microsoft Learning Product: SharePoint 2013 Site Collection and Site Administration (55033).

Virtual Classroom Fit

Virtual Classroom Live

Jun 13 - 17, 2016

Sep 12 - 16, 2016

Virtual Classroom Live

Jun 20 - 24, 2016

Sep 19 - 23, 2016

Vancouver, BC

Virtual Classroom Live

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Classroom Live

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Virtual Classroom Live

Virtual Classroom Fit

Self-Paced

Private Group Training

GK Digital Learning

Speak to a Training Advisor Today 1-800-COURSES

04/11/2016 3:54:07 PM

Querying Microsoft SQL Server (M20461)

Upcoming Training Dates Jul 18 - 22, 2016

Virtual Classroom Fit

Virtual Classroom Live

Learn basic Transact- SQL queries for SQL Server 2012 andÂ 2014.

May 9 - 13, 2016

Jul 25 - 29, 2016

Virtual Classroom Live

Course #6552

May 23 - 27, 2016

Aug 1 - 5, 2016

In this course, you will learn the technical skills required to write basic Transact-SQL (T-SQL) queries for Microsoft SQL Server 2012 and 2014. This is the foundational course for all SQL server related disciplines: database administration, database development and business intelligence. Tools and skills you will learn include: SQL Server Management Studio, T-SQL, SELECT statements in querying multiple tables, data types, data sorting and filtering, data manipulation language (DML), grouping and aggregating data, table expressions, set operators, window functions, T-SQL programming, error handlers, and transaction management in SQL Server.

Virtual Classroom Live

May 30 - Jun 3, 2016

Aug 8 - 12, 2016

Toronto, ON

Virtual Classroom Live

Jun 7 - 30, 2016

Aug 15 - 19, 2016

Virtual Classroom Fit

Toronto, ON

Jun 13 - 17, 2016

Aug 22 - 26, 2016

Virtual Classroom Live

Jun 20 - 24, 2016

Sep 12 - 16, 2016

Virtual Classroom Live

Vancouver, BC

Jun 27 - Jul 1, 2016

Sep 19 - 23, 2016

Virtual Classroom Live

Administering System Center 2012 Configuration Manager (M10747)

Upcoming Training Dates Jul 4 - 8, 2016

Virtual Classroom Fit

Mississauga, ON

Discover how to deploy operating systems using System Center 2012 Configuration Manager.

May 9 - 13, 2016

Jul 11 - 15, 2016

Virtual Classroom Live

Halifax, NS

Course #6308

May 16 - 20, 2016

Jul 18 - 22, 2016

Montreal, QC

Virtual Classroom Live

May 23 - 27, 2016

Aug 1 - 5, 2016

Virtual Classroom Live

May 30 - Jun 3, 2016

Aug 8 - 12, 2016

Vancouver, BC

Virtual Classroom Live

Jun 6 - 29, 2016

Aug 15 - 19, 2016

Virtual Classroom Fit

Calgary, AB

Jun 13 - 17, 2016

Aug 22 - 26, 2016

Virtual Classroom Live

Jun 20 - 24, 2016

Sep 12 - 16, 2016

Toronto, ON

Ottawa, ON

Implementing Microsoft Azure Infrastructure Solutions (M20533)

Upcoming Training Dates Jul 25 - 29, 2016

Virtual Classroom Live

Expand your cloud technology experience to include Microsoft Azure.

May 16 - 20, 2016

Aug 1 - 5, 2016

Virtual Classroom Live

Course #0256

May 23 - 27, 2016

Aug 8 - 12, 2016

In this course, you will learn the architecture, services, tools, and portals of Microsoft Azure. You will take your knowledge and experience in System Center, Windows Server, and Windows Development to the cloud by learning how to manage and implement virtual networking in Azure, implementing websites and data services, Azure Content Delivery Networks, and create and manage Azure Active Directory.

Virtual Classroom Live

Jun 6 - 10, 2016

Aug 15 - 19, 2016

Virtual Classroom Live

Jun 20 - 24, 2016

Aug 29 - Sep 2, 2016

Virtual Classroom Live

Jun 27 - Jul 1, 2016

Sep 12 - 16, 2016

Virtual Classroom Live

Jul 11 - 15, 2016

Sep 19 - 23, 2016

Virtual Classroom Live

Jul 18 - 22, 2016

Sep 26 - 30, 2016

Virtual Classroom Live

LEADERSHIP TRAINING

May 9 - 13, 2016

This course incorporates materials from the Official Microsoft Learning Product 20533 and it can assist you in your preparation for Exam 70-533: Implementing Microsoft Azure Infrastructure Solutions.

BUSINESS TRAINING

May 2 - 25, 2016

In this course, you will gain the knowledge and skills to configure and manage a System Center 2012 Configuration Manager R2 and its associated site systems. You will focus on day-to-day management tasks, including managing software deployments, updates, client health, hardware and software inventory, compliance, endpoint protection, application management, mobile device management, querying and reporting.

IT TRAINING

May 2 - 25, 2016

*All information accurate at time of printing.

Complete Course Details, Including Hands-On Labs and Exercises www.globalknowledge.ca

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it training Upcoming Training Dates

Installing and Configuring Windows 10 (M20697-1A)

May 3 - 26, 2016

Jul 25 - 29, 2016

Virtual Classroom Fit

Toronto, ON

Learn how to install and manage Windows 10 for enterprise organizations.

May 9 - 13, 2016

Aug 1 - 5, 2016

Virtual Classroom Live

Course #3317

May 16 - 20, 2016

Aug 8 - 12, 2016

In this course, you will gain the knowledge and skills required to install and configure Windows 10 desktops and devices in a Windows Server domain corporate environment. You will explore installing and customizing Windows 10 operating systems and apps, as well as configuring local and remote network connectivity and storage.

Virtual Classroom Live

May 23 - 27, 2016

Aug 15 - 19, 2016

Virtual Classroom Live

Jun 7 - 30, 2016

Aug 22 - 26, 2016

This course incorporates materials from the Official Microsoft Learning Product 20697-1A and it can assist you in your preparation for Exam 70697: Configuring Windows Devices.

Virtual Classroom Fit

Virtual Classroom Live

Jun 13 - 17, 2016

Aug 29 - Sep 2, 2016

Vancouver, BC

Virtual Classroom Live

Jun 20 - 24, 2016

Sep 12 - 16, 2016

Virtual Classroom Live

Jul 18 - 22, 2016

Sep 19 - 23, 2016

Virtual Classroom Live

Upcoming Training Dates

Microsoft Excel 2010 - Level 2 (S102)

May 3 - 3, 2016

Jul 15 - 15, 2016

Edmonton, AB

Halifax, NS

Course #8237

May 10 - 10, 2016

Jul 19 - 19, 2016

In this clinic with hands-on labs, you will become familiar with the intermediate features and functionality of Microsoft Excel 2010.

Ottawa, ON

Toronto, ON

May 25 - 25, 2016

Jul 22 - 22, 2016

• Organize, protect, and display data, using various tools • Create linking formulas and use the IF function • Set up multiple worksheets using information from other sources through consolidation • Copy and paste links to combine information into one worksheet • Create and modify charts to present data effectively • Customize charts to enhance their appearance • Create and apply styles to format worksheets consistently and quickly • Use conditional formatting, comments, text boxes, and sparklines to highlight and explain data

Toronto, ON

Mississauga, ON

Jun 7 - 7, 2016

Aug 5 - 5, 2016

Mississauga, ON

Montreal, QC

Jun 14 - 14, 2016

Aug 12 - 12, 2016

Vancouver, BC

Toronto, ON

Jun 21 - 21, 2016

Aug 19 - 19, 2016

Ottawa, ON

Winnipeg, MB

Jun 28 - 28, 2016

Aug 26 - 26, 2016

Edmonton, AB

Halifax, NS

Jul 8 - 8, 2016

Sep 9 - 9, 2016

Winnipeg, MB

Kitchener, ON

Upcoming Training Dates

Microsoft Excel 2013 / Office 365 Level 2

May 3 - 3, 2016

Jul 5 - 5, 2016

Winnipeg, MB

Kitchener, ON

Learn intermediate features and functionality of Microsoft Excel 2013.

May 10 - 10, 2016

Jul 12 - 12, 2016

Ottawa, ON

Mississauga, ON

Course #7771

May 26 - 26, 2016

Jul 19 - 19, 2016

This course provides you with the knowledge and skills to become familiar with intermediate features and functionality of Microsoft Excel 2013.

Kitchener, ON

Vancouver, BC

May 31 - 31, 2016

Aug 16 - 16, 2016

• Organize, protect and display data using various tools • Use the IF function, create linking formulas, and manage links • Manage and arrange multiple workbooks, insert and manage multiple worksheets within a workbook, and consolidate data from multiple sources • Create, apply and modify styles to format worksheets consistently and quickly; use comments, text boxes to annotate worksheets, and sparklines to highlight and explain data

Toronto, ON

Winnipeg, MB

Jun 7 - 7, 2016

Aug 23 - 23, 2016

Vancouver, BC

Mississauga, ON

Jun 14 - 14, 2016

Aug 30 - 30, 2016

Ottawa, ON

Montreal, QC

Jun 28 - 28, 2016

Sep 13 - 13, 2016

Halifax, NS

Edmonton, AB

legend:

Classroom Live

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Virtual Classroom Live

Virtual Classroom Fit

Self-Paced

Private Group Training

GK Digital Learning

Speak to a Training Advisor Today 1-800-COURSES

04/11/2016 3:54:09 PM

Certified Information Privacy Professional Canada (CIPP/C) Prep Course Course #3799 In this course, you will gain foundational knowledge on concepts of privacy and data protection laws and practice, and will learn common principles and approaches to privacy. You will also learn about online privacy as it relates to using personal information on websites and other Internet-related technologies, and gain an introduction to the Canadian legal system and statutes related to privacy in the private sector. Key concepts and practices related to the collection, retention, use, disclosure, and disposal of personal information by federal, provincial and territorial governments will be discussed. You will also learn about compliance practices related to private, public and health sectors.

Cybersecurity Foundations

Aug 4 - 5, 2016

Ottawa, ON

Virtual Classroom Live

May 16 - 17, 2016

Aug 15 - 16, 2016

Virtual Classroom Live

Toronto, ON

May 30 - 31, 2016

Sep 8 - 9, 2016

Vancouver, BC

Virtual Classroom Live

Jun 13 - 14, 2016

Sep 29 - 30, 2016

Virtual Classroom Live

Jun 27 - 28, 2016 Victoria, BC

Upcoming Training Dates Jul 4 - 8, 2016

Investigate cybersecurity threats and master techniques needed to protect your network.

Virtual Classroom Live

Mississauga, ON

May 16 - 20, 2016

Jul 25 - 29, 2016

Course #9701

Ottawa, ON

Virtual Classroom Live

When you consider just a few of the consequences of a security breach—your proprietary information completely accessible, hefty fines for security lapses, news headlines about your company’s security breach—it becomes obvious: An in-depth and thorough understanding of cybersecurity fundamentals and best practices is absolutely necessary.

May 23 - 27, 2016

Aug 15 - 19, 2016

Virtual Classroom Live

May 30 - Jun 3, 2016

Aug 29 - Sep 2, 2016

Vancouver, BC

Virtual Classroom Live

Jun 6 - 10, 2016

Sep 12 - 16, 2016

Virtual Classroom Live

Toronto, ON

Jun 13 - 17, 2016

Sep 26 - 30, 2016

Toronto, ON

Virtual Classroom Live

Jun 27 - Jul 1, 2016

Sep 26 - 30, 2016

Virtual Classroom Live

Montreal, QC

CISSP Certification Prep Course

Course #1638 This course is the most comprehensive review of information security concepts and industry best practices, and covers the eight domains of the official CISSP CBK (Common Body of Knowledge). You will gain knowledge in information security that will increase your ability to successfully implement and manage security programs in any organization or government entity. You will also learn how to determine who or what may have altered data or system information, potentially affecting the integrity of those assets, and match an entity, such as a person or a computer system, with the actions that entity takes against valuable assets, allowing organizations to have a better understanding of the state of their security posture.

Upcoming Training Dates May 2 - 6, 2016

Jun 27 - Jul 1, 2016

Virtual Classroom Live

May 9 - 13, 2016

Jul 4 - 8, 2016

Virtual Classroom Live

Montreal, QC

May 16 - 20, 2016

Jul 11 - 15, 2016

Vancouver, BC

Virtual Classroom Live

May 23 - 27, 2016

Jul 25 - 29, 2016

Virtual Classroom Live

May 30 - Jun 3, 2016

Aug 8 - 12, 2016

Ottawa, ON

Virtual Classroom Live

Jun 6 - 10, 2016

Aug 15 - 19, 2016

Virtual Classroom Live

Jun 13 - 17, 2016

Aug 29 - Sep 2, 2016

Toronto, ON

Jun 20 - 24, 2016

Sep 12 - 16, 2016

Virtual Classroom Live

LEADERSHIP TRAINING

Gain core knowledge and experience to successfully implement and manage security programs in this official (ISC)2 CISSP course.

BUSINESS TRAINING

May 9 - 13, 2016

In this cybersecurity course, you will gain a global perspective on the challenges of designing a secure system, touching on all the cyber roles needed to provide a cohesive security solution. Through lecture, labs and breakout discussion groups, you will learn about current threat trends across the Internet and their impact on organizational security. You will review standard cybersecurity terminology and compliance requirements, examine sample exploits, and gain hands-on experience mitigating controls.

IT TRAINING

Learn the principles of information privacy while preparing for the CIPP/C examination.

Upcoming Training Dates May 16 - 17, 2016

*All information accurate at time of printing.

Complete Course Details, Including Hands-On Labs and Exercises www.globalknowledge.ca

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it training Upcoming Training Dates

Understanding Networking Fundamentals

May 2 - 6, 2016

Jul 11 - 15, 2016

Virtual Classroom Live

Build a foundation of networking knowledge in a real-world, multi-vendor environment.

May 9 - 13, 2016

Jul 18 - 22, 2016

Virtual Classroom Live

Course #3150

May 16 - 20, 2016

Jul 25 - 29, 2016

A strong foundation of basic networking concepts is fundamental to a successful career in information technology, and in our popular Understanding Networking Fundamentals course, you will gain those realworld, practical skills.

Virtual Classroom Live

May 23 - 27, 2016

Aug 8 - 12, 2016

Virtual Classroom Live

In this broad-based foundational course, you will move step-by-step through the basics of data networking, practicing with leading-edge technologies from Cisco, Juniper, ADTRAN, HP, Dell, and Microsoft.

May 30 - Jun 3, 2016

Aug 15 - 19, 2016

Toronto, ON

Virtual Classroom Live

Jun 6 - 10, 2016

Aug 22 - 26, 2016

With a strong foundation and an understanding of basic network functions, standards and protocols, you will be prepared to tackle advanced networking skills including TCP/IP, security, wireless integration, and Voice over IP.

Ottawa, ON

Toronto, ON

Jun 13 - 17, 2016

Sep 12 - 16, 2016

Virtual Classroom Live

Jun 20 - 24, 2016

Sep 19 - 23, 2016

Virtual Classroom Live

Ottawa, ON

Upcoming Training Dates

Certified Ethical Hacker v9

May 9 - 13, 2016

Jul 11 - 15, 2016

Toronto, ON

May 16 - 20, 2016

Jul 18 - 22, 2016

Course #3617

Vancouver, BC

Ottawa, ON

If you’re concerned about the integrity of your network’s infrastructure, this course will teach you the ethical hacking tools and techniques needed to enhance your network’s defenses. You’ll begin by learning how perimeter defenses work. By scanning and attacking your own network (no real networks will be harmed), you will also learn how intruders operate and the steps to secure a system.

May 30 - Jun 3, 2016

Aug 8 - 12, 2016

Montreal, QC

Jul 4 - 8, 2016

Sep 26 - 30, 2016

Edmonton, AB

Toronto, ON

Prepare for the CEH certification while learning the latest ethical hacking techniques.

In the interactive, lab-filled environment of this ethical hacking course, you will gain in-depth knowledge and practical experience with current, essential security systems. You will explore common ethical hacking topics, such as intrusion detection, policy creation, social engineering, DDoS attacks, buffer overflows, and virus creation.

Enterprise Wi-Fi Administration (CWNA)

Upcoming Training Dates May 9 - 13, 2016

Aug 1 - 5, 2016

Virtual Classroom Live

Learn to successfully survey, install, and administer enterpriseclass Wi-Fi networks.

May 23 - 27, 2016

Aug 8 - 12, 2016

Virtual Classroom Live

Toronto, ON

Course #3603

May 30 - Jun 3, 2016

Aug 22 - 26, 2016

The CWNA certification is the foundation-level enterprise Wi-Fi certification for the CWNP Program. Achieving it sets your wireless career on a firm foundation, ensuring you have the skills to successfully survey, install and administer enterprise Wi-Fi networks.

Toronto, ON

Virtual Classroom Live

Jun 20 - 24, 2016

Sep 12 - 16, 2016

Virtual Classroom Live

In this hands-on course, you will gain a full understanding of how radio frequency affects networking so you can perform site surveys, design a high-performance network, and protect both users and sensitive data from potential intruders. Plus, you will explore advanced topics such as VoWLAN deployments, seamless mobile connectivity, and detailed wireless frame analysis. You will use enterprise-class hardware and software tools during live lab exercises, simulating a state-of-the-art production environment.

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Classroom Live

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Virtual Classroom Live

Virtual Classroom Fit

Jul 11 - 15, 2016 Virtual Classroom Live

Self-Paced

Private Group Training

GK Digital Learning

Speak to a Training Advisor Today 1-800-COURSES

04/11/2016 3:54:10 PM

Voice over IP Foundations

Upcoming Training Dates Jul 11 - 15, 2016

Calgary, AB

Toronto, ON

Course #3277

May 16 - 20, 2016

Aug 8 - 12, 2016

Gain essential data networking and Voice over IP (VoIP) knowledge with our popular Voice over IP Foundations class. In this lecture-only class, get a solid understanding of the architecture of voice communications and learn how signaling, call quality, and PBXs work within data networks. Understand how and why VoIP technology works with technically detailed slides that illustrate the subject matter.

Virtual Classroom Live

Jun 13 - 17, 2016

Aug 22 - 26, 2016

Vancouver, BC

Ottawa, ON

Jun 27 - Jul 1, 2016

Sep 12 - 16, 2016

Virtual Classroom Live

Discover how and why Voice over IP works.

Red Hat® System Administration I (RH124)

Course #1268 This course relates to Red Hat Enterprise Linux 7 and is designed for IT professionals without previous Linux administration experience. You will learn Linux administration “survival skills” by focusing on core administration tasks. System Admin I also provides a foundation for individuals wishing to become full-time Linux system administrators by introducing key command line concepts and other enterprise level tools.

Upcoming Training Dates May 2 - 6, 2016

Jul 18 - 22, 2016

Toronto, ON

May 9 - 13, 2016

Jul 25 - 29, 2016

Virtual Classroom Live

Ottawa, ON

May 16 - 20, 2016

Aug 1 - 5, 2016

Ottawa, ON

Virtual Classroom Live

May 23 - 27, 2016

Aug 8 - 12, 2016

Virtual Classroom Live

Jun 6 - 10, 2016

Aug 15 - 19, 2016

Virtual Classroom Live

Jun 13 - 17, 2016

Aug 29 - Sep 2, 2016

Toronto, ON

Jun 20 - 24, 2016

Sep 12 - 16, 2016

Virtual Classroom Live

Jul 11 - 15, 2016

Sep 19 - 23, 2016

Virtual Classroom Live

BUSINESS TRAINING

Gain the core skills needed to administer a Red Hat Enterprise Linux system.

IT TRAINING

May 2 - 6, 2016

Upcoming Training Dates May 9 - 13, 2016

Aug 1 - 5, 2016

Virtual Classroom Live

Course #6935

May 23 - 27, 2016

Aug 8 - 11, 2016

This course is for individuals who have completed Red Hat® System Administration I (RH124). It focuses on the key tasks needed to become a full-time administrator of Red Hat Enterprise Linux 7. Attending both Red Hat® System Administration I (RH124) and Red Hat® System Administration II (RH134) can help you in your preparation for the Red Hat Certified System Administrator Exam (EX200).

Virtual Classroom Live

Toronto, ON

May 30 - Jun 2, 2016

Aug 8 - 12, 2016

Ottawa, ON

Virtual Classroom Live

Jun 6 - 10, 2016

Aug 15 - 18, 2016

Virtual Classroom Live

Ottawa, ON

Jun 13 - 17, 2016

Aug 22 - 26, 2016

Virtual Classroom Live

Jun 20 - 23, 2016

Sep 12 - 16, 2016

Toronto, ON

Virtual Classroom Live

Jun 20 - 24, 2016

Sep 19 - 22, 2016

Virtual Classroom Live

Toronto, ON

Jul 18 - 22, 2016

Sep 26 - 30, 2016

Virtual Classroom Live

LEADERSHIP TRAINING

Red Hat® System Administration II (RH134)

*All information accurate at time of printing.

Complete Course Details, Including Hands-On Labs and Exercises www.globalknowledge.ca

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it training Upcoming Training Dates

VMware vSphere: Install, Configure, Manage [V6.0]

May 2 - 6, 2016

Jul 18 - 22, 2016

Ottawa, ON

Vancouver, BC

Gain hands-on experience with VMware vSphere 6.

May 9 - 13, 2016

Jul 25 - 29, 2016

Winnipeg, MB

Mississauga, ON

May 16 - 20, 2016

Aug 1 - 5, 2016

Virtual Classroom Live

May 30 - Jun 3, 2016

Aug 8 - 12, 2016

Toronto, ON

Montreal, QC

Jun 6 - 10, 2016

Aug 15 - 19, 2016

St. Johnâ&#x20AC;&#x2122;s, NL

Calgary, AB

Jun 13 - 17, 2016

Aug 22 - 26, 2016

Toronto, ON

Virtual Classroom Live

Jun 27 - Jul 1, 2016

Aug 29 - Sep 2, 2016

Virtual Classroom Live

Halifax, NS

Jul 11 - 15, 2016

Sep 19 - 23, 2016

Virtual Classroom Live

Course #1837 This authorized VMware training course features intensive hands-on training that focuses on installing, configuring and managing VMware vSphere 6, which includes VMware ESXi 6 and VMware vCenter Server 6. Approximately 45 percent of class time is dedicated to completing hands-on labs. This course will give you a solid understanding of how to administer a vSphere infrastructure for an organization of any size. Prior to obtaining a VCP6 level certification, candidates must first pass the vSphere 6 Foundations exam. This course will prepare you for the Foundations exam and put you on the path to obtaining the VCP6-DCV, VCP6-CMA, VCP6-NV, and VCP6-DTM certifications.

Upcoming Training Dates

VMware Horizon (with View): Install, Configure, Manage [V6.2]

May 2 - 5, 2016

Jul 11 - 14, 2016

Virtual Classroom Live

Gain hands-on experience using View within Horizon 6.

May 9 - 12, 2016

Jul 18 - 21, 2016

Virtual Classroom Live

Toronto, ON

May 24 - 27, 2016

Jul 25 - 28, 2016

Calgary, AB

Virtual Classroom Live

May 31 - Jun 3, 2016

Aug 2 - 5, 2016

Ottawa, ON

Vancouver, BC

Jun 6 - 9, 2016

Aug 8 - 11, 2016

Virtual Classroom Live

Jun 13 - 16, 2016

Aug 29 - Sep 1, 2016

Edmonton, AB

Toronto, ON

Jun 27 - 30, 2016

Sep 6 - 9, 2016

Virtual Classroom Live

Jul 5 - 8, 2016

Sep 19 - 22, 2016

Montreal, QC

Calgary, AB

Course #3937 This hands-on training course builds your skills in installing, configuring, and managing the Horizon View component of VMware Horizon. You will gain practical experience with these concepts through the completion of 15 hands-on labs. View includes: VMware View Manager, VMware View Composer, and View security server. Prior to obtaining the VCP6-DTM, candidates must attend an authorized VMware training course. This course satisfies the training requirement.

Upcoming Training Dates

IBM Cognos Framework Manager: Design Metadata Models (V10.2)

May 16 - 20, 2016

Jul 25 - 29, 2016

Virtual Classroom Live

Ottawa, ON

IBM Course Code: B5252G

Jun 27 - Jul 1, 2016

Aug 15 - 19, 2016

Virtual Classroom Live

Course #9060 IBM Cognos Framework Manager: Design Metadata Models (V10.2) provides participants with introductory to advanced knowledge of metadata modeling concepts and how to model metadata for predictable reporting and analysis results using Framework Manager. Participants will learn the full scope of the metadata modeling process, from initial project creation to publishing of metadata to the Web, enabling end users to easily author reports and analyze data.

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Classroom Live

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Virtual Classroom Live

Virtual Classroom Fit

Jul 4 - 8, 2016 Toronto, ON

Self-Paced

Private Group Training

GK Digital Learning

Speak to a Training Advisor Today 1-800-COURSES

04/11/2016 3:54:12 PM

IBM Cognos Report Studio: Author Professional Reports Advanced (V10.2)

Sep 6 - 7, 2016

Virtual Classroom Live

Toronto, ON

Aug 25 - 26, 2016 Virtual Classroom Live

IT TRAINING

IBM Course Code: B5259G

Upcoming Training Dates Jun 23 - 24, 2016

Course #9345 Building on topics learned in the Fundamentals course, the Advanced course is designed for professional report authors to learn advanced report building techniques using mostly relational data models and ways of enhancing, customizing and managing professional reports. Attendees will participate in interactive demos and workshops that illustrate key concepts while learning how to use the product.

Course #4556 In this course, you will gain the skills required to effectively support a Citrix app and desktop virtualization solution in a Windows Server 2012 environment. You will learn how to successfully manage, monitor, support and troubleshoot a XenDesktop 7.6 solution, which includes growing the implementation to accommodate changes in the environment, such as adding new applications, new users, desktops and policies, and troubleshooting common issues. This course prepares you for the Managing Citrix XenDesktop 7 Solutions (1Y1-200) exam.

Upcoming Training Dates May 2 - 6, 2016

Jul 18 - 22, 2016

Virtual Classroom Live

May 9 - 13, 2016

Jul 25 - 29, 2016

Virtual Classroom Live

May 23 - 27, 2016

Aug 8 - 12, 2016

Virtual Classroom Live

May 30 - Jun 3, 2016

Aug 15 - 19, 2016

Vancouver, BC

Toronto, ON

Jun 27 - Jul 1, 2016

Aug 29 - Sep 2, 2016

Virtual Classroom Live

Jul 4 - 8, 2016

Sep 26 - 30, 2016

Ottawa, ON

Vancouver, BC

BUSINESS TRAINING

Managing App and Desktop Solutions with Citrix XenApp and XenDesktop 7.6 (CXD-203)

Jul 11 - 15, 2016 Virtual Classroom Live

Cloudera Administrator Training for Apache Hadoop

Upcoming Training Dates Aug 22 - 25, 2016

Virtual Classroom Live

Learn to deploy, configure, and manage Clouderaâ&#x20AC;&#x2122;s Apache Hadoop implementation and the Hadoop Distributed File System (HDFS).

Jun 13 - 16, 2016

Sep 19 - 22, 2016

Virtual Classroom Live

Course #3907

Virtual Classroom Live

LEADERSHIP TRAINING

May 16 - 19, 2016

Jul 25 - 28, 2016

In this course, you will learn all the steps necessary to operate and manage Hadoop clusters. From installation and configuration, through load balancing and tuning your cluster, this course has you covered.

*All information accurate at time of printing.

Complete Course Details, Including Hands-On Labs and Exercises www.globalknowledge.ca

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it training Upcoming Training Dates

Cloud Technology Associate

May 9 - 11, 2016

Jul 11 - 13, 2016

Get certified in cloud technology.

Toronto, ON

Virtual Classroom Live

Course #2020

May 16 - 18, 2016

Aug 8 - 10, 2016

Cloud computing is not just a technology, but a new model for organizing, contracting and delivering information technology systems. Professional Cloud Technology Associate starts with proper definitions of cloud computing and virtualization, and explains the benefits and applications. A lab activity is included, which enables participants to understand the cloud in a practical manner, as well as the risks of cloud computing and ways of managing these risks. In the final part of the course, the process of making choices in the adoption process of cloud is explained, and cloud service management is broken down into details.

Virtual Classroom Live

Jun 20 - 22, 2016

Sep 12 - 14, 2016

Virtual Classroom Live

Toronto, ON

Jul 4 - 6, 2016

Sep 19 - 21, 2016

Toronto, ON

Virtual Classroom Live

Upcoming Training Dates

Data Analysis Boot Camp

May 16 - 19, 2016

Jul 11 - 14, 2016

Learn practical, hands-on data analysis skills.

Virtual Classroom Live

Course #2397

Jun 7 - 10, 2016

Aug 15 - 18, 2016

Virtual Classroom Live

Jun 20 - 23, 2016

Sep 19 - 22, 2016

Virtual Classroom Live

In this fast-paced classroom experience, you will learn how to use your data to deal with critical factors: risk, performance, quality, forecasting, estimating, simulation, business process improvement, and much more. You will learn how to perform practical analytics, modeling and interpretation, and will gain practice with skills and techniques that are typically the domain of expensive consultants. You will quickly master powerful skills and the technologies to deploy them without reliance on proprietary technology. Working through these scenarios, you will learn the value of analytics in supporting decisionmaking processes and the management and controls of business processes. In addition to providing real-world data analysis skills and concepts, you will apply the knowledge you acquire to a number of real business scenarios to learn practical applications.

SAP HANA - Introduction (HA100v10)

Upcoming Training Dates May 2 - 3, 2016

Jul 25 - 26, 2016

Course #3848

Virtual Classroom Live

AP HANA enables business departments to analyze business as it happens. Individuals can create very flexible analytical models based on real-time data originating from business applications. Operational analytics is further enhanced with SAP HANA interfaces to BI client reporting tools, such as Microsoft Excel and SAP BusinessObjects BI.

May 9 - 10, 2016

Aug 1 - 2, 2016

Virtual Classroom Live

May 16 - 17, 2016

Aug 22 - 23, 2016

Virtual Classroom Live

Jun 20 - 21, 2016

Sep 12 - 13, 2016

Virtual Classroom Live

Jul 11 - 12, 2016

Sep 19 - 20, 2016

Virtual Classroom Live

Jul 18 - 19, 2016

Sep 26 - 27, 2016

Virtual Classroom Live

Toronto, ON

legend:

Classroom Live

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Virtual Classroom Live

Virtual Classroom Fit

Self-Paced

Private Group Training

GK Digital Learning

Speak to a Training Advisor Today 1-800-COURSES

04/11/2016 3:54:13 PM

Modern ASP.NET

Upcoming Training Dates Aug 22 - 26, 2016

Learn to architect web applications for a unified framework.

Virtual Classroom Live

Course #3297

May 23 - 27, 2016

Aug 29 - Sep 2, 2016

In this course, you will learn about Microsoft’s latest web development framework. This course focuses on Microsoft’s One ASP.NET strategy for a unified framework for architecting web applications. You will learn about model-view-controller (MVC) for building HTML-based applications. You will also learn about OWIN and Katana for providing a common HTTP hosting infrastructure, ASP.NET Identity for securing user identities, Web API for building modern web services, and SignalR for providing real-time push notifications to client applications. Come and explore Microsoft’s compelling server-side stack for developing modern web applications and services.

Virtual Classroom Live

Jun 6 - 10, 2016

Sep 19 - 23, 2016

Virtual Classroom Live

Jun 13 - 17, 2016

Sep 26 - 30, 2016

Virtual Classroom Live

Essential .NET with C# for .NET 4.5

Jul 25 - 29, 2016 Virtual Classroom Live

Upcoming Training Dates Aug 1 - 5, 2016

Learn .NET development using C#

Virtual Classroom Live

Course #3296

May 23 - 27, 2016

Sep 12 - 16, 2016

Virtual Classroom Live

Jun 6 - 10, 2016

Sep 19 - 23, 2016

Virtual Classroom Live

Jun 27 - Jul 1, 2016

Sep 26 - 30, 2016

Virtual Classroom Live

Modern Web Development

BUSINESS TRAINING

May 23 - 27, 2016

In this course, you will learn how modern applications are assembled as well as how the various pieces work together to form a cohesive environment. This course begins with a thorough exploration of the managed code model. You will learn common idioms like codebehind and partial classes, and will also learn how to handle memory management issues and the IDisposable design pattern. Additionally, this course will teach you to use C# functional idioms and LINQ to write compact, powerful, expressive, fluent code. You will learn how to work with designers and tools to manage XAML, code-behind, and partial classes, and to use configuration files to tweak application settings after deployment.

IT TRAINING

May 9 - 13, 2016

Jul 18 - 22, 2016 Virtual Classroom Live

Upcoming Training Dates Jul 25 - 29, 2016

Virtual Classroom Live

In this class, you will learn how to develop modern web applications using a combination of JavaScript, AngularJS, Ajax, ASP.NET Web API, HTML5 and CSS techniques. You will learn to create modern client-side web applications that use document object model and JavaScript runtime.

Jun 27 - Jul 1, 2016

Aug 15 - 19, 2016

Virtual Classroom Live

Jul 11 - 15, 2016

Aug 22 - 26, 2016

Virtual Classroom Live

LEADERSHIP TRAINING

Jun 20 - 24, 2016

Course #2362

*All information accurate at time of printing.

Complete Course Details, Including Hands-On Labs and Exercises www.globalknowledge.ca

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business training Upcoming Training Dates

Project Management Fundamentals (PM01)

May 2 - 4, 2016

Jul 11 - 13, 2016

Toronto, ON

Virtual Classroom Live

Learn about and practice using the tools and techniques of formal project management.

May 9 - 11, 2016

Jul 25 - 27, 2016

Halifax, NS

Toronto, ON

Course #2868

May 24 - 26, 2016

Aug 2 - 4, 2016

In this comprehensive course, you will learn the fundamentals of project management: how to initiate, plan, and execute a project that meets objectives and satisfies stakeholders.

Vancouver, BC

Ottawa, ON

Jun 1 - 3, 2016

Aug 8 - 10, 2016

Virtual Classroom Live

Winnipeg, MB

Aligned with the Project Management Institute (PMI®) A Guide to the Project Management Body of Knowledge (PMBOK® Guide) - Fifth Edition, Project Management Institute, Inc., 2013, this course provides a step-bystep guide to planning and executing a project. Working through case studies with real-world scenarios, you will interact with fellow students to learn and apply the methodologies and good practices of formal project management.

Jun 6 - 8, 2016

Aug 15 - 17, 2016

Kitchener, ON

Virtual Classroom Live

Jun 20 - 22, 2016

Aug 22 - 24, 2016

Edmonton, AB

Mississauga, ON

Jun 27 - 29, 2016

Sep 6 - 8, 2016

Montreal, QC

Ottawa, ON

Jul 5 - 7, 2016

Sep 12 - 14, 2016

Calgary, AB

Edmonton, AB

More like this: Project Management Overview (Course #2783) Disponible en français (cours #2663).

IT Project Management (PM11) Identify, assess, and manage typical IT projects.

Upcoming Training Dates May 2 - 5, 2016

Jun 27 - 30, 2016

Ottawa, ON

Virtual Classroom Live

Course #2819

May 9 - 12, 2016

Jul 4 - 7, 2016

Learn the fundamentals and best practices of project management methodology as applied to IT initiatives, and practice and master the skills you need to deliver IT projects on time, within budget, and to specification. Examine all aspects of IT projects, including hardware, software, vendor relationships, communicating with different audiences, and working with virtual teams. Learn to determine project scope through effective requirements identification, set and manage stakeholder expectations, identify and manage IT risks, and meet quality standards. Learn how to overcome the most common pitfalls of IT project success.

Virtual Classroom Live

Toronto, ON

May 16 - 19, 2016

Jul 18 - 21, 2016

Winnipeg, MB

Virtual Classroom Live

May 24 - 27, 2016

Aug 2 - 5, 2016

Kitchener, ON

Winnipeg, MB

May 31 - Jun 3, 2016

Aug 15 - 18, 2016

Virtual Classroom Live

Mississauga, ON

Jun 6 - 9, 2016

Sep 6 - 9, 2016

Vancouver, BC

Halifax, NS

Jun 13 - 16, 2016

Sep 12 - 15, 2016

Calgary, AB

Virtual Classroom Live

Jun 20 - 23, 2016

Sep 19 - 22, 2016

Ottawa, ON

Montreal, QC

Upcoming Training Dates

Project Management, Leadership, and Communication (PM02)

May 2 - 4, 2016

Jul 11 - 13, 2016

Calgary, AB

Mississauga, ON

Relationship management for project management success.

May 9 - 11, 2016

Jul 18 - 20, 2016

Ottawa, ON

Virtual Classroom Live

May 16 - 18, 2016

Jul 25 - 27, 2016

Virtual Classroom Live

Edmonton, AB

May 24 - 26, 2016

Aug 2 - 4, 2016

Toronto, ON

Montreal, QC

Jun 6 - 8, 2016

Aug 8 - 10, 2016

Vancouver, BC

Virtual Classroom Live

Jun 13 - 15, 2016

Aug 15 - 17, 2016

Virtual Classroom Live

Toronto, ON

Jun 27 - 29, 2016

Aug 29 - 31, 2016

Virtual Classroom Live

Course #2658 Managing a successful project involves more than schedules, templates, and paperwork. It requires the application of strong interpersonal management skills to work effectively with people in a variety of roles. The skills you’ll learn in this course will enable you to apply effective leadership strategies, improve your interpersonal communication, become more influential, help guide your staff through change, deal with conflict, and practice ethical principles during the entire project management process. Disponible en français (cours #2384).

legend:

Classroom Live

Virtual Classroom Live

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Virtual Classroom Fit

Self-Paced

Private Group Training

GK Digital Learning

Speak to a Training Advisor Today 1-800-COURSES

04/11/2016 3:56:22 PM

Schedule and Cost Control (PM03) Manage your project’s schedule and budget using an integrated approach to planning and performance analysis. In this course, you will learn the skills you need to effectively establish and manage a realistic schedule and detailed budget. Through hands-on exercises, you’ll learn to develop an integrated budget and schedule while monitoring project performance during execution. You will be introduced to analytical techniques, including creation of a work breakdown structure, network diagramming, dependency analysis, critical path determination, three-point estimating, and assessment of resource needs and availability. Disponible en français (cours #2666).

Risk Management (PM04) Avoid project catastrophe by developing expertise in risk management. This course is designed for project managers who want to proactively reduce the probability of project failure. In this course, you will learn to use proven approaches and techniques specific to risk management. You will learn to plan and analyze projects so as to minimize risk in a formal environment. You will identify, analyze, and address uncertainty throughout the project lifecycle, and incorporate lessons learned and industry best practices related to risk management. You will apply PMI® risk management processes in a practical way to eliminate, mitigate and minimize threats while maximizing and optimizing opportunities.

Quality for Project Managers (PM06)

Virtual Classroom Live

Jun 13 - 16, 2016

Aug 22 - 25, 2016

Ottawa, ON

Montreal, QC

Jun 20 - 24, 2016

Sep 6 - 9, 2016

Virtual Classroom Live

Ottawa, ON

Jun 27 - 30, 2016

Sep 12 - 15, 2016

Toronto, ON

Jul 18 - 21, 2016

Sep 19 - 22, 2016

Kitchener, ON

Winnipeg, MB

Aug 8 - 11, 2016 Halifax, NS

Upcoming Training Dates May 2 - 4, 2016

Jul 18 - 20, 2016

Vancouver, BC

Calgary, AB

May 9 - 11, 2016

Aug 2 - 4, 2016

Ottawa, ON

Vancouver, BC

May 16 - 18, 2016

Aug 8 - 10, 2016

St. John’s, NL

Winnipeg, MB

May 31 - Jun 3, 2016

Aug 15 - 17, 2016

Virtual Classroom Live

Edmonton, AB

Jun 13 - 15, 2016

Aug 22 - 24, 2016

Halifax, NS

Toronto, ON

Jun 20 - 22, 2016

Aug 29 - Sep 1, 2016

Toronto, ON

Virtual Classroom Live

Jul 4 - 6, 2016

Sep 7 - 9, 2016

Mississauga, ON

Montreal, QC

Jul 11 - 13, 2016

Sep 12 - 14, 2016

Ottawa, ON

Upcoming Training Dates Aug 15 - 17, 2016

Ottawa, ON

Course #2808

Jun 27 - 29, 2016

Aug 22 - 24, 2016

In this course, you will learn how to develop or improve the quality programs at your workplace. You will use systems-thinking to plan quality into your project, prioritize requirements to meet customers’ quality needs, select quality assurance and quality control activities that are tailor-fit to your project, and use quality management processes, tools, and metrics to increase the likelihood of project success. You will use a Quality Management Plan to document and structure a thoughtful approach to project quality management. You will gain insight into applying quality planning, quality assurance, and quality control to realworld projects.

Toronto, ON

Jul 25 - 28, 2016

Sep 6 - 8, 2016

Virtual Classroom Live

Calgary, AB

LEADERSHIP TRAINING

Jun 13 - 15, 2016

“Finished” isn’t enough: Learn the importance of quality.

BUSINESS TRAINING

Course #2811

Aug 15 - 19, 2016

Mississauga, ON

IT TRAINING

Course #2809

Upcoming Training Dates May 2 - 5, 2016

Disponible en français (cours #2386).

*All information accurate at time of printing.

Complete Course Details, Including Hands-On Labs and Exercises www.globalknowledge.ca

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business training

Agile Project Management (PM17) Learn the agile methodology in this hands-on, skills-building course.

Upcoming Training Dates May 2 - 5, 2016

Jul 25 - 28, 2016

Ottawa, ON

Vancouver, BC

May 16 - 19, 2016

Aug 2 - 5, 2016

Course #2923

Mississauga, ON

Ottawa, ON

Agile software development methods differ significantly from traditional plan-based approaches, affecting how projects are planned and managed. In this course, you will walk through a project using the agile project management methodology from conception to completion. You will learn and apply agile practices as you determine ways to make your own projects more agile.

May 24 - 27, 2016

Aug 22 - 25, 2016

Vancouver, BC

Toronto, ON

Jun 13 - 16, 2016

Aug 29 - Sep 1, 2016

St. John’s, NL

Mississauga, ON

Jun 13 - 16, 2016

Sep 26 - 29, 2016

Your role as the project manager of an agile project will look much different as you form and coach a self-directed team, facilitate continuous collaboration with your customer, embrace changing requirements, and deliver business value (production-ready software) to your customer early and regularly throughout the project.

Toronto, ON

Calgary, AB

Upcoming Training Dates

Program Management (PM85) Manage a program to meet your organization’s strategic goals. Course #2813 This course is designed for anyone involved in the development and execution of organizational strategy. It is for program managers as well as people whose role interacts with programs, including portfolio managers, project managers, operational managers, and executives. You will learn to employ program management as a tool for ensuring the delivery of organizational benefits. You will also learn to use proven approaches and techniques specific to program management in complex, multi-project environments.

Negotiation Skills for Project Managers (PM26)

May 2 - 4, 2016

Aug 2 - 4, 2016

Mississauga, ON

May 9 - 12, 2016

Aug 8 - 11, 2016

Virtual Classroom Live

Jun 13 - 15, 2016

Aug 15 - 17, 2016

Ottawa, ON

Toronto, ON

Jun 20 - 22, 2016

Aug 22 - 24, 2016

Toronto, ON

Ottawa, ON

Jul 4 - 6, 2016

Sep 12 - 14, 2016

Vancouver, BC

Calgary, AB

Upcoming Training Dates May 2 - 4, 2016

Aug 15 - 17, 2016

Kitchener, ON

Toronto, ON

Learn successful negotiation and conflict resolution techniques.

May 9 - 11, 2016

Aug 29 - 31, 2016

Mississauga, ON

Vancouver, BC

Course #2644

May 30 - Jun 1, 2016

Sep 6 - 8, 2016

Whether you are asking for resources, negotiating with a vendor, or dealing with conflicts on the team, being a skilled negotiator makes you a better project manager. In this active, participatory course, you will practice the skills of negotiation and receive one-on-one feedback and coaching tips to improve your performance.

Ottawa, ON

Winnipeg, MB

Jun 13 - 15, 2016

Sep 26 - 28, 2016

Toronto, ON

Ottawa, ON

You will learn about the types of negotiation and different styles that you can adapt during negotiations. You will learn to determine your individual negotiation style and how to adapt to situations for more successful negotiations. You’ll gain an understanding of competitive and collaborative negotiation and learn how to recognize each.

legend:

Classroom Live

Virtual Classroom Live

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Virtual Classroom Fit

Jul 4 - 6, 2016 Montreal, QC

Self-Paced

Private Group Training

GK Digital Learning

Speak to a Training Advisor Today 1-800-COURSES

04/11/2016 3:56:23 PM

Upcoming Training Dates May 2 - 4, 2016

Sep 12 - 14, 2016

Vancouver, BC

Ottawa, ON

Course #2691

May 9 - 11, 2016

Sep 19 - 21, 2016

This course offers a comprehensive approach to understanding the importance of financial management in managing projects and programs. Corporations invest a large amount of money in capacity creation based on certain financial assumptions that protect the assets of organizations. Project managers thus have the obligation and responsibility to ensure proper use of capital assigned to them and to meet all project objectives.

Toronto, ON

Montreal, QC

Jul 4 - 6, 2016

Sep 26 - 28, 2016

Ottawa, ON

Mississauga, ON

IT TRAINING

Financial Management for Project Management Professionals (PM23)

Aug 2 - 4, 2016 Toronto, ON

Time is money, and project managers must appreciate the importance of financial management in financial accounting, managerial accounting, and corporate finance to make effective project decisions.

Organizational Change Management

Upcoming Training Dates Aug 3 - 5, 2016

Ottawa, ON

Virtual Classroom Live

Learn how to increase your impact as you effectively manage organizational change initiatives.

May 31 - Jun 2, 2016

Aug 18 - 19, 2016

Virtual Classroom Live

Ottawa, ON

Course #7655

Jun 9 - 10, 2016

Sep 8 - 9, 2016

Organizational change directly affects everyone from the entry-level employee to senior management; therefore, everyone must learn how to handle changes to the organization. Managers and executives are charged with the additional responsibility for making change happen in and through the different levels of strategic execution.

Toronto, ON

Jun 23 - 24, 2016

Sep 15 - 16, 2016

Vancouver, BC

BUSINESS TRAINING

May 19 - 20, 2016

This course focuses on change management in the areas of organizational development and human resource management combined with standardized portfolio, program, and project management practices (A Guide to the Project Management Body of Knowledge [PMBOK® Guide] – Fifth Edition, Project Management Institute, Inc., 2013). All key concepts necessary to manage strategic and tactical changes are covered through a mix of inspiring lectures and exercises.

PMP® Exam Prep Boot Camp

Upcoming Training Dates Jul 4 - 8, 2016

Halifax, NS

Vancouver, BC

Course #2388 (Classroom Live) Course #2387 (Virtual Classroom Live)

May 9 - 13, 2016

Jul 11 - 14, 2016

Toronto, ON

Virtual Classroom Live

In this course, you’ll gain the essential preparation needed to pass the PMP and CAPM exams. Concentrating on exam content from A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Fifth Edition and other sources, this course includes a wide variety of learning tools and study aids, all using PMI® terminology.

May 16 - 19, 2016

Aug 15 - 19, 2016

Virtual Classroom Live

Calgary, AB

May 30 - Jun 3, 2016

Aug 22 - 26, 2016

Calgary, AB

Toronto, ON

May 30 - Jun 3, 2016

Aug 29 - Sep 1, 2016

St. John’s, NL

Virtual Classroom Live

Jun 6 - 9, 2016

Sep 6 - 9, 2016

Virtual Classroom Live

Jun 13 - 17, 2016

Sep 19 - 23, 2016

Toronto, ON

Ottawa, ON

Jun 20 - 24, 2016

Sep 26 - 30, 2016

Ottawa, ON

Toronto, ON

Learning activities in this Boot Camp target each of the three major learning styles: visual, auditory, and kinesthetic. Using the simple tool in our study guide, you can identify your learning style. You will receive three suggestions for approaches to studying for the exam that focus on the strengths of each learning style, including yours.

LEADERSHIP TRAINING

May 2 - 6, 2016

Pass the PMP® or CAPM® exam – we guarantee it!

*All information accurate at time of printing.

Complete Course Details, Including Hands-On Labs and Exercises www.globalknowledge.ca

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business training

Business Analysis Essentials (BA10) Understand the business analyst’s role and responsibilities in a successful project.

Upcoming Training Dates May 2 - 4, 2016

Jul 27 - 29, 2016

Toronto, ON

Edmonton, AB

May 9 - 11, 2016

Aug 2 - 4, 2016

Course #2919

Edmonton, AB

Halifax, NS

In this introductory course, you will delve into the role and responsibilities of the business analyst (BA) – the communication link between all business areas and a critical player in project success. Learn techniques for ensuring project success every step of the way - from identifying and analyzing potential projects to making sure that the final project product meets the requirements you identified. Through hands-on exercises, you will learn to define the scope of work and master requirements-gathering techniques that will work for a variety of projects and audiences. You will consider the unique needs of customers, stakeholders, and the IT department as you work toward building, documenting, communicating, and managing requirements.

May 16 - 18, 2016

Aug 8 - 10, 2016

Virtual Classroom Live

Calgary, AB

May 24 - 26, 2016

Aug 15 - 17, 2016

Halifax, NS

Virtual Classroom Live

Jun 6 - 8, 2016

Aug 22 - 24, 2016

Virtual Classroom Live

Montreal, QC

Jun 20 - 22, 2016

Sep 6 - 8, 2016

Toronto, ON

Kitchener, ON

Jul 4 - 6, 2016

Sep 12 - 14, 2016

Winnipeg, MB

Jul 11 - 13, 2016

Sep 19 - 21, 2016

Mississauga, ON

Virtual Classroom Live

Disponible en français (cours #2511).

Requirements Development, Documentation, and Management (BA20) Develop effective requirements that meet business and stakeholder objectives. Course #2964 In this course, you will further explore the business analysis lifecycle in both waterfall and agile projects, with a focus on planning, documentation, analysis, management, and communication activities. This course is aligned with IIBA’s A Guide to the Business Analysis Body of Knowledge (BABOK®Guide) standards. Disponible en français (cours #2534).

Business Process Analysis (BA45)

Upcoming Training Dates May 2 - 5, 2016

Jul 11 - 14, 2016

St. John’s, NL

Ottawa, ON

May 9 - 12, 2016

Jul 18 - 21, 2016

Toronto, ON

Virtual Classroom Live

May 16 - 19, 2016

Jul 25 - 28, 2016

Virtual Classroom Live

Edmonton, AB

May 24 - 27, 2016

Aug 2 - 5, 2016

Vancouver, BC

Montreal, QC

Jun 6 - 9, 2016

Aug 8 - 11, 2016

Victoria, BC

Virtual Classroom Live

Jun 13 - 16, 2016

Aug 15 - 18, 2016

Toronto, ON

Jun 27 - 30, 2016

Aug 22 - 25, 2016

Virtual Classroom Live

Halifax, NS

Jul 4 - 7, 2016

Sep 12 - 15, 2016

Kitchener, ON

Virtual Classroom Live

Upcoming Training Dates May 2 - 5, 2016

Jul 11 - 14, 2016

Virtual Classroom Live

Winnipeg, MB

May 9 - 12, 2016

Jul 18 - 21, 2016

Course #2818

Calgary, AB

Virtual Classroom Live

In this course, you will learn to model business processes as they are currently enacted, assess the quality of those business processes, and collaborate with stakeholders to identify improvements.

May 16 - 19, 2016

Aug 2 - 5, 2016

Kitchener, ON

Toronto, ON

May 24 - 27, 2016

Aug 8 - 11, 2016

Master the process of communicating with stakeholders to understand their process needs as well as their perceptions of problems. Using seven modeling techniques, you will explore different facets of the business process, identify the most effective solution to the process, and clearly define the future process state. Once a new process is defined, you will learn how to convey those process changes to others, gain organizational support for making the changes, and plan for a successful change project.

Halifax, NS

Virtual Classroom Live

Jun 6 - 9, 2016

Aug 15 - 18, 2016

Ottawa, ON

Jun 13 - 16, 2016

Sep 6 - 9, 2016

Victoria, BC

Montreal, QC

Jun 27 - 30, 2016

Sep 12 - 15, 2016

Toronto, ON

Victoria, BC

Analyze your business today and map the path to tomorrow.

Disponible en français (cours #2381).

legend:

Classroom Live

Virtual Classroom Live

03_GK_AccelerateSpring2016_Catalogue_CourseList_BPI.indd 26

Virtual Classroom Fit

Self-Paced

Private Group Training

GK Digital Learning

Speak to a Training Advisor Today 1-800-COURSES

04/11/2016 3:56:24 PM

Effective Facilitation for Business Analysts (BA85)

Upcoming Training Dates Jul 11 - 12, 2016

Ottawa, ON

Victoria, BC

Acquire the facilitation skills necessary to effectively manage requirements meetings and workshops.

May 9 - 10, 2016

Jul 18 - 19, 2016

Victoria, BC

Toronto, ON

Course #2657

May 19 - 20, 2016

Jul 25 - 26, 2016

Business analysts have the responsibility to gather, analyze, and validate business and technical requirements for their projects, thus they need facilitation skills to manage requirements meetings and workshops.

Toronto, ON

Mississauga, ON

May 25 - 26, 2016

Aug 8 - 9, 2016

St. John’s, NL

Vancouver, BC

May 26 - 27, 2016

Aug 22 - 23, 2016

Edmonton, AB

Kitchener, ON

Jun 6 - 7, 2016

Sep 8 - 9, 2016

Montreal, QC

Toronto, ON

Jun 23 - 24, 2016

Sep 12 - 13, 2016

Kitchener, ON

Victoria, BC

Jul 7 - 8, 2016

Sep 22 - 23, 2016

Ottawa, ON

In this highly interactive two-day course, you will gain the skills needed to be an effective facilitator – one who can help stakeholders define their needs and form quantifiable requirements. You will learn tested techniques for meeting planning and preparation, brainstorming, analysis, and decision-making. Advanced topics will also be covered, including virtual facilitation, conflict management, and root cause analysis.

Data Modeling (BA35)

Upcoming Training Dates Jul 18 - 20, 2016

Victoria, BC

Toronto, ON

Course #2711

May 16 - 18, 2016

Jul 25 - 27, 2016

Since a business analyst needs to accurately elicit, define, and document user requirements, understanding the users’ needs is key to an analyst’s success. By using logical data modeling, a business analyst can convey requirements in a way that can easily be validated, and doing so allows stakeholders to understand the requirements, business rules, and data management methods for any given project.

Ottawa, ON

Mississauga, ON

May 30 - Jun 1, 2016

Aug 2 - 4, 2016

Kitchener, ON

Halifax, NS

Jun 8 - 10, 2016

Aug 15 - 17, 2016

Virtual Classroom Live

Vancouver, BC

In this class, get hands-on practice modeling requirements through entity relationship diagrams, supertypes and subtypes, and attributive and associative entities. You will learn to use logical data modeling to work directly with business users to accurately define requirements.

Jun 13 - 15, 2016

Aug 24 - 26, 2016

Calgary, AB

Kitchener, ON

Jun 20 - 22, 2016

Sep 6 - 8, 2016

Virtual Classroom Live

Jun 27 - 29, 2016

Sep 14 - 16, 2016

Montreal, QC

Victoria, BC

Jul 11 - 13, 2016

Sep 19 - 21, 2016

Ottawa, ON

Montreal, QC

Disponible en français (cours #2379).

Use Case Modeling (BA325)

Upcoming Training Dates Jul 11 - 13, 2016

Virtual Classroom Live

Vancouver, BC

Course #2712

May 9 - 11, 2016

Jul 25 - 27, 2016

As a business analyst, and as part of identifying and documenting requirements, you must be able to explain how individuals will interact with a new or updated system. Use case modeling is a modern approach for describing system requirements by focusing on “actors” to describe that interaction.

Mississauga, ON

Virtual Classroom Live

May 16 - 18, 2016

Aug 2 - 4, 2016

Calgary, AB

Ottawa, ON

May 25 - 27, 2016

Aug 29 - 31, 2016

In this course, you will learn how to utilize use case modeling to document functional requirements that can be understood and validated by all project stakeholders, including technical staff and business stakeholders, increasing the likelihood that stakeholder needs on a project are met.

Kitchener, ON

Toronto, ON

Jun 6 - 8, 2016

Sep 19 - 21, 2016

Virtual Classroom Live

Ottawa, ON

Jun 13 - 15, 2016

Sep 26 - 28, 2016

Ottawa, ON

Victoria, BC

LEADERSHIP TRAINING

May 2 - 4, 2016

Learn to create use case diagrams.

BUSINESS TRAINING

May 11 - 13, 2016

Learn to create use data models.

IT TRAINING

May 5 - 6, 2016

Disponible en français (cours #2380).

*All information accurate at time of printing.

Complete Course Details, Including Hands-On Labs and Exercises www.globalknowledge.ca

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04/11/2016 3:56:25 PM

business training

Requirements Validation and Testing (BA60)

Upcoming Training Dates May 9 - 11, 2016

Jul 25 - 27, 2016

Vancouver, BC

Toronto, ON

Learn the techniques required for testing and validating requirements.

May 30 - Jun 1, 2016

Aug 2 - 4, 2016

Halifax, NS

Mississauga, ON

Course #2655

Jun 6 - 8, 2016

Aug 8 - 10, 2016

Toronto, ON

Edmonton, AB

Jun 13 - 15, 2016

Aug 22 - 24, 2016

Kitchener, ON

Vancouver, BC

Jun 20 - 22, 2016

Aug 29 - 31, 2016

Montreal, QC

Ottawa, ON

Jun 27 - 29, 2016

Sep 6 - 8, 2016

Ottawa, ON

Toronto, ON

Jul 4 - 6, 2016

Sep 12 - 14, 2016

Winnipeg, MB

Halifax, NS

Jul 18 - 20, 2016

Sep 26 - 28, 2016

Victoria, BC

Montreal, QC

Quality is the major business differentiator in IT. Studies such as the Chaos Report show that the most common cause of low quality is having poor, or poorly understood, requirements. Other common causes are poor design, code, and installation. While prevention of defects is the best cure, identifying and fixing defects as early as possible is key, and some of the responsibility for doing that falls on the business analyst (BA). In this course you will learn the importance of achieving quality and your role in doing so. You will learn which project and product factors affect the two components of risk (likelihood and impact), and you will learn to apply those to various real-life validation situations using a case study and practicing decision-making around testing.

Upcoming Training Dates

CBAP/CCBA Exam Prep Boot Camp (BA2664)

Jun 13 - 17, 2016

Aug 22 - 26, 2016

Vancouver, BC

Toronto, ON

Accelerate your readiness for the CBAP and CCBA exams.

Jun 13 - 17, 2016

Sep 12 - 16, 2016

Virtual Classroom Live

Jun 20 - 24, 2016

Sep 19 - 23, 2016

Toronto, ON

Mississauga, ON

Course #2664 Gain the essential information you need to prepare for and pass the Certified Business Analysis Professional™ (CBAP®) or Certification of Competency in Business Analysis™ (CCBA™) exam. This Boot Camp focuses on the Business Analysis Body of Knowledge (BABOK®) areas specifically covered in both exams. You’ll take practice exercises and quizzes and learn study and test-taking tips using IIBA terminology.

Jul 18 - 22, 2016 Ottawa, ON

Upcoming Training Dates

ITIL® Foundation

May 9 - 11, 2016

Jul 18 - 20, 2016

Learn about process improvements, benefits, and challenges of ITIL, and get your ITIL Foundation certification.

St. John’s, NL

Vancouver, BC

May 16 - 18, 2016

Jul 25 - 27, 2016

Course #2975

Toronto, ON

Virtual Classroom Live

In this exciting and dynamic course, you will get an introduction to the lifecycle of managing IT services to deliver to business expectations. Using an engaging case study, you will learn the core disciplines of ITIL best practices.

May 24 - 26, 2016

Aug 2 - 4, 2016

Calgary, AB

Kitchener, ON

Jun 13 - 15, 2016

Aug 15 - 17, 2016

Virtual Classroom Live

Winnipeg, MB

Upon completing this course, you will be well positioned to successfully complete the associated ITIL exam required for entry into the future ITIL intermediate-level training courses.

Jun 20 - 22, 2016

Aug 22 - 24, 2016

Halifax, NS

Virtual Classroom Live

Jun 27 - 29, 2016

Sep 6 - 8, 2016

Virtual Classroom Live

Jul 11 - 13, 2016

Sep 12 - 14, 2016

Toronto, ON

Ottawa, ON

More like this: ITIL® Foundation with PoleStar Simulation (Course #8297) Disponible en français (cours #2688).

legend:

Classroom Live

Virtual Classroom Live

03_GK_AccelerateSpring2016_Catalogue_CourseList_BPI.indd 28

Virtual Classroom Fit

Self-Paced

Private Group Training

GK Digital Learning

Speak to a Training Advisor Today 1-800-COURSES

04/11/2016 3:56:26 PM

ITIL® Service Capability: Operational Support and Analysis

Upcoming Training Dates Jul 11 - 15, 2016

Virtual Classroom Live

Gain practical experience planning and executing processes within ITIL operational support and analysis.

May 9 - 13, 2016

Jul 25 - 29, 2016

Virtual Classroom Live

Course #2727

Jun 6 - 10, 2016

Aug 15 - 19, 2016

Virtual Classroom Live

Jun 20 - 24, 2016

Sep 12 - 16, 2016

Vancouver, BC

Virtual Classroom Live

Jun 20 - 24, 2016

Sep 26 - 30, 2016

Virtual Classroom Live

In this course, you will be immersed in the practical aspects of the ITIL service lifecycle and processes associated with the operational support and analysis of services and service delivery. You will cover the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment. This course includes lecture, exercises, and scenario-based exam questions to increase your understanding of the core disciplines of ITIL best practices and position you to successfully complete the associated exam.

ITIL® Service Lifecycle: Continual Service Improvement

Jul 11 - 15, 2016 Toronto, ON

Upcoming Training Dates Jul 5 - 7, 2016

Virtual Classroom Live

Learn to manage and control the activities and techniques within the ITIL continual service improvement stage.

May 31 - Jun 2, 2016

Jul 25 - 27, 2016

Virtual Classroom Live

Course #2649 (Classroom Live) Course #2723 (Virtual Classroom Live)

Jun 6 - 9, 2016

Aug 1 - 3, 2016

Calgary, AB

Virtual Classroom Live

In this course, you will be immersed in the overall concepts, processes, policies, and methods associated with the continual service improvement (CSI) phase of the service lifecycle. You will learn about managing and controlling the activities and techniques within the CSI stage, not the details of each of the supporting processes. This course includes lecture, exercises, and scenario-based exam questions to increase your understanding of the core disciplines of ITIL best practices and position you to successfully complete the associated exam. The exam is offered on the last day of the course at 3:00 pm.

Jun 13 - 15, 2016

Aug 2 - 5, 2016

Virtual Classroom Live

Edmonton, AB

Jun 20 - 22, 2016

Aug 8 - 10, 2016

Virtual Classroom Live

Jul 4 - 7, 2016

Sep 6 - 8, 2016

Toronto, ON

Virtual Classroom Live

Upcoming Training Dates Jul 11 - 14, 2016

Toronto, ON

Virtual Classroom Live

May 9 - 12, 2016

Jul 18 - 21, 2016

Course #2413

Virtual Classroom Live

Toronto, ON

TOGAF, an Open Group standard, is a proven enterprise architecture methodology and framework used by the world’s leading organizations to improve business efficiency. TOGAF helps practitioners avoid being locked into proprietary methods, utilize resources more efficiently and effectively, and realize a greater return on investment. TOGAF is an industry-standard architecture framework that may be used freely by your organization to develop an information systems architecture.

May 31 - Jun 3, 2016

Jul 18 - 21, 2016

Virtual Classroom Live

Jun 20 - 23, 2016

Aug 1 - 4, 2016

Virtual Classroom Live

Jun 27 - 30, 2016

Aug 15 - 18, 2016

Ottawa, ON

Virtual Classroom Live

Jun 27 - 30, 2016

Sep 26 - 29, 2016

Virtual Classroom Live

Toronto, ON

Jul 4 - 7, 2016

Sep 26 - 29, 2016

Victoria, BC

Virtual Classroom Live

In this course, you will gain the knowledge needed to prepare for and achieve both TOGAF 9.1 Level 1 certification, known as TOGAF 9.1 Foundation, and TOGAF Level 2 certification, known as TOGAF 9.1 Certified. In addition to gaining the knowledge and comprehension of TOGAF 9.1, you will learn to analyze and apply this knowledge.

LE EA AD DE ER RS SH H II P P T TR RA A II N N II N NG G L

May 9 - 12, 2016

Gain the knowledge and skills needed to become certified in TOGAF 9.1.

BU US S II N NE ES SS S T TR RA A II N N II N NG G B

May 9 - 11, 2016

TOGAF 9.1 Level 1 and Level 2

T T TR RA A II N N II N NG G II T

May 2 - 6, 2016

*All information accurate at time of printing.

Complete Course Details, Including Hands-On Labs and Exercises www.globalknowledge.ca

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LEADERSHIP training Upcoming Training Dates

Active Leadership for IT Professionals Course #8944

May 9 - 11, 2016

Aug 8 - 10, 2016

Mississauga, ON

Calgary, AB

May 24 - 26, 2016

Aug 22 - 24, 2016

Intense competition coupled with flattened hierarchies, multi-dimensional teams and a diverse working environment characterize today’s business climate. For those leading IT teams, this reality is compounded with the challenges of:

Vancouver, BC

May 30 - Jun 1, 2016

Sep 6 - 8, 2016

Ottawa, ON

Toronto, ON

• Realizing that most IT employees have deeper technical knowledge than their leaders

Jun 27 - 29, 2016

Sep 12 - 14, 2016

Toronto, ON

Mississauga, ON

• Motivating IT employees who may not be interested in traditional career paths

Jul 11 - 13, 2016

Sep 26 - 28, 2016

Mississauga, ON

Ottawa, ON

• Hiring and retaining the best talent • Bridging the communication gap between IT and the rest of the business The Active Leadership for IT Professionals program provides the concepts, tools and practices to help overcome these challenges and to help IT leaders effectively coach, empower and lead individuals and teams to higher levels of performance.

Aug 2 - 4, 2016 Toronto, ON

Disponible en français (cours #8958).

Upcoming Training Dates

Presentation Skills

May 16 - 17, 2016

Aug 15 - 16, 2016

Course #8984

Ottawa, ON

Whether selling or sharing, effective presentation skills can enhance the likelihood of a successful outcome. In many business roles today, outstanding presentation skills have become a core competency for achieving key goals and influencing the decisions and actions of others. At the same time, many surveys rank delivering presentations at or near the top of most feared activities. Learning effective presentation skills can help make your presentations more memorable and successful, and reduce the tension that often accompanies preparation and delivery.

May 30 - 31, 2016

Sep 1 - 2, 2016

Montreal, QC

Vancouver, BC

Jun 6 - 7, 2016

Sep 12 - 13, 2016

Toronto, ON

Jul 25 - 26, 2016 Toronto, ON

The Presentation Skills program provides the skills and the methods to improve the planning, structuring and delivery of formal and informal presentations for productive outcomes. Disponible en français (cours #8795).

Upcoming Training Dates

Consulting Fundamentals (CO10)

May 16 - 17, 2016

Jul 28 - 29, 2016

Toronto, ON

Virtual Classroom Live

Course #8963

Jun 6 - 7, 2016

Aug 22 - 23, 2016

St. John’s, NL

Kitchener, ON

Jul 18 - 19, 2016

Sep 19 - 20, 2016

Toronto, ON

As the business environment becomes more complex and the pace of technology-led change continues to accelerate, the level of knowledge that technical professionals need to have to successfully plan and implement IT related projects continues to increase. Many organizations are moving from providing commodity products, to providing professional services and complete solutions. To remain competitive and to ensure they are successful implementing IT-led projects internally and fully addressing the business needs of their clients, organizations need technical people who are able to consult with their clients. Professionals whose roles include significant client involvement coupled with technical work need to evolve to a more consultative relationship with their clients.

legend:

Classroom Live

Virtual Classroom Live

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Virtual Classroom Fit

Self-Paced

Private Group Training

GK Digital Learning

Speak to a Training Advisor Today 1-800-COURSES

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Upcoming Training Dates May 18 - 19, 2016

Aug 24 - 25, 2016

Toronto, ON

Kitchener, ON

Course #8964

May 31 - Jun 1, 2016

Aug 30 - 31, 2016

As clients’ problems become more complex, and the desire to implement solutions that not only meet needs but deliver true business value increases, technical consultants need to develop a more in-depth understanding of their clients in order to be successful. This shift combined with the fact that the solutions many organizations or internal support functions offer are also becoming broader and include more services means that technical consultants have to have business acumen and better problem solving and analysis skills.

Virtual Classroom Live

Jun 8 - 9, 2016

Sep 21 - 22, 2016

St. John’s, NL

Toronto, ON

IT TRAINING

Analysis and Problem Solving for Consultants (CO20)

Jul 20 - 21, 2016 Toronto, ON

This is an interactive workshop that helps both internal and external consultants build the skills and knowledge to better gather and analyze client information and make sense of it in order to make more effective recommendations.

Fundamentals of Business Writing

Upcoming Training Dates Aug 2 - 3, 2016

Course #8993

Ottawa, ON

In this two-day course, you will learn how to improve your own business writing by applying the simple techniques used by today’s professional writers. You will examine and practice some of the most frequently recommended suggestions found in today’s best-selling textbooks on business writing. Following the course, you will be able to apply these techniques to writing reports, articles, Web materials, letters and emails.

May 25 - 26, 2016

Aug 11 - 12, 2016

Vancouver, BC

Toronto, ON

Jun 9 - 10, 2016

Sep 12 - 13, 2016

Toronto, ON

Mississauga, ON

BUSINESS TRAINING

May 12 - 13, 2016

Jul 4 - 5, 2016 Calgary, AB

Upcoming Training Dates Jun 20 - 22, 2016

Jul 11 - 13, 2016

Toronto, ON

Ottawa, ON

Course #0503

Jul 6 - 8, 2016

Aug 8 - 10, 2016

There is no question that in today’s complex business environment communication is more important than ever. Different people have different needs, and as stakeholder groups become broader and more communication is done through virtual mediums, the potential for miscommunication dramatically increases.

Vancouver, BC

Toronto, ON

LEADERSHIP TRAINING

Effective Stakeholder Communication

This course is designed for anyone working with stakeholders who wants to improve the effectiveness of their communication using a variety of communication methods, influence and negotiation to achieve better outcomes and run more effective face-to-face and virtual meetings.

*All information accurate at time of printing.

Complete Course Details, Including Hands-On Labs and Exercises www.globalknowledge.ca

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LEADERSHIP training Upcoming Training Dates

Communicating for Clarity

May 20 - 20, 2016

Jul 29 - 29, 2016

Course #8947

Virtual Classroom Live

Communication is one of the most important factors influencing the success of organizations and individuals. Communication errors and misunderstandings can result in lost opportunities, lost productivity and, worst of all, lost customers. This one-day course combines concepts developed through research with a prime model and key tools to give you the skills you need to communicate more clearly. Learn to create clear and engaging messages and encourage clear communication from others. The solution is not more communication, but clearer communication.

Jun 3 - 3, 2016

Aug 5 - 5, 2016

Vancouver, BC

Mississauga, ON

Jun 6 - 6, 2016

Aug 12 - 12, 2016

Calgary, AB

Virtual Classroom Live

Jun 23 - 23, 2016

Aug 26 - 26, 2016

Montreal, QC

Toronto, ON

Jun 27 - 27, 2016

Sep 2 - 2, 2016

Toronto, ON

Calgary, AB

Disponible en français (cours #8936).

Jul 11 - 11, 2016 Ottawa, ON

Upcoming Training Dates

The Power of Influence in the Workplace

May 27 - 27, 2016

Aug 5 - 5, 2016

Toronto, ON

Vancouver, BC

Course #7990

Jun 16 - 16, 2016

Aug 15 - 15, 2016

Ottawa, ON

Mississauga, ON

Jul 22 - 22, 2016

Sep 30 - 30, 2016

Virtual Classroom Live

Toronto, ON

Complexity, globalization, matrix organizations, cross-functional projects, partnerships, and virtual teams all mean you need to get things done through a greater number of people, both inside and outside the organization. The challenge in all of these situations is achieving your goals when they require the support, buy-in, and agreement of others you likely have no authority over. The solution is the power of influence.

Jul 29 - 29, 2016 Toronto, ON

In this course, you will explore the four essential competencies of successful influencers. You will get tips and learn techniques to help you master these competencies, and you will get opportunities to practice and apply them to case studies and your own situations. Disponible en français (cours #7745).

Upcoming Training Dates

Leading Innovation

May 20 - 20, 2016

Aug 19 - 19, 2016

Course #4518

Virtual Classroom Live

In today’s complex and competitive business environment, most companies rank innovation as one of their top strategic priorities. In a recent study conducted by the Boston Consulting Group, more than three quarters of the business leaders surveyed ranked innovation as their top—or one of their top three—strategic priorities. Being truly innovative requires the right processes, the right culture and the right capabilities. It also requires a true understanding of what innovation means. This course will help leaders drive innovation in their organization by clearly defining and applying steps of the innovation value-chain to realize organizational value.

Jul 29 - 29, 2016

legend:

Classroom Live

Virtual Classroom Live

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Virtual Classroom Fit

Toronto, ON

Self-Paced

Private Group Training

GK Digital Learning

Speak to a Training Advisor Today 1-800-COURSES

04/11/2016 3:58:30 PM

Leading Continuous Change

Upcoming Training Dates Aug 5 - 5, 2016

Course #4519

Toronto, ON

There is no shortage of research that suggests that the majority of change initiatives fail. Factors such as the lack of a clear vision, misalignment of leaders, inadequate communication, and failure to hold people accountable all negatively impact the results of organizational change initiatives.

May 27 - 27, 2016

Aug 26 - 26, 2016

Virtual Classroom Live

IT TRAINING

May 6 - 6, 2016

The challenge is that there is no sign of the pace and amount of change slowing. In today’s digitally disrupted world, continuous change is the new normal. To be successful, you must be able to prioritize and manage multiple change initiatives, avoid change fatigue, and ensure that individuals and teams remain committed and connected to the direction of the organization.

Business IT Alignment: Senior IT Leader Program

Upcoming Training Dates – module 1 Jun 1 - 3, 2016 Toronto, ON

BUSINESS TRAINING

IT has become the driving force behind every business as organizations look for ways to use technology to improve business results in a competitive and complex environment. Trends like outsourcing, cloud, and the consumerization of IT are impacting the way that IT is structured, influencing the types of services provided, and changing the stakeholder groups with whom technical professionals must interact and collaborate. This program has been developed to equip IT leaders who are responsible for setting IT strategy with the new competencies and skills required to succeed both today and in the future.

Course #4590 Module 1: Aligning IT and Business Strategy (Foundation) This module focusses on closing any gaps that exist between IT leaders and their Business stakeholders. Participants will learn the key concepts required to align IT strategy to Business strategy and think about their role in delivering business value. They will learn how to identify business stakeholders, understand them, satisfy their needs and apply proper governance to maximize results.

Course #4590 Module 2: Maximizing IT Investment Decisions (Intermediate)

Upcoming Training Dates – module 2 Sep 14 - 16, 2016 Toronto, ON

LEADERSHIP TRAINING

This module focusses on closing any gaps that exist between IT leaders and their Business stakeholders. Participants will learn the key concepts required to align IT strategy to Business strategy and think about their role in delivering business value. They will learn how to identify business stakeholders, understand them, satisfy their needs and apply proper governance to maximize results.

*All information accurate at time of printing.

Complete Course Details, Including Hands-On Labs and Exercises www.globalknowledge.ca

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Certifications

globalknowledge.ca/certification

The pace of change is continuing to accelerate, and technology is continuing to transform all aspects of our work. To succeed, 21st-century leaders and employees need new and different skills. But are organizations and their people ready? Deloitte’s Global Human Capital Trends research has revealed a significant gap between the urgent need for “people skills” (leadership, communication, etc.) and the preparedness of organizations to deliver the necessary training. Global Knowledge makes it easy for your organization to thrive in complex times. We offer a wide range of learning solutions to help your organization be ready for massive change in the future — and right now. Amazon Web Services Solutions Architect AWS Certified Solutions Architect - Associate Level AWS Certified Solutions Architect - Professional Level Developer AWS Certified Developer - Associate Level SysOps Administrator AWS Certified SysOps Administrator - Associate Level

Avaya Certification Small and Medium Enterprise (SME) Communications Avaya Certified Solutions Specialist (ACSS) - Small and Medium Enterprise (SME) Communications Avaya Implementation Professional Specialist (AIPS) Avaya IP Office Unified Communications (UC) Avaya Certified Implementation Specialist (ACIS) Avaya Aura Communication Manager and CM Messaging - Embedded (R6.x) Avaya Certified Implementation Specialist (ACIS) Avaya CallPilot Avaya Certified Implementation Specialist (ACIS) Avaya Communication Server 1000 for Avaya Aura Avaya Certified Support Specialist (ACSS) - Avaya Aura Call Center Elite Avaya Certified Support Specialist (ACSS) - Avaya Aura Communication Manager and CM Messaging - Embedded Avaya Certified Support Specialist (ACSS) - Avaya Aura Messaging Avaya Certified Support Specialist (ACSS) - Avaya Aura Session Manager and System Manager Avaya Certified Support Specialist (ACSS) - Avaya Communication Server 1000 for Avaya Aura Avaya Certified Support Specialist (ACSS) - Avaya Session Border Controller Enterprise Avaya Certified Support Specialist (ACSS) - CallPilot Contact Centers (CC) Avaya Certified Implementation Specialist (ACIS) Avaya Aura Contact Center Avaya Certified Implementation Specialist (ACIS) Avaya Aura Contact Center CCT and Multimedia Avaya Certified Support Specialist (ACSS) - Avaya Aura Contact Center Avaya Support Professional Specialist (ASPS) - Avaya IP Office Contact Center Avaya Networking Avaya Certified Support Specialist (ACSS) - Avaya Ethernet Routing Switch

Business Analysis Advanced Certificate of Completion in Business Analysis Associate’s Certificate in Business Analysis CBAP - Certified Business Analysis Professional CCBA™ - Certification of Competency in Business Analysis™ PMI Professional in Business Analysis (PMI-PBA)SM

Cisco Certification Entry CCENT Routing and Switching CCNA Routing and Switching CCNP Routing and Switching CCIE Routing and Switching Design CCDA CCDP CCDE Service Provider CCNA Service Provider CCNP Service Provider CCIE Service Provider Security CCNA Security CCNP Security CCIE Security Cisco Cybersecurity Specialist Data Center CCNA Data Center CCNP Data Center CCIE Data Center Cisco Data Center Unified Computing Design Specialist Cisco Data Center Unified Computing Support Specialist Cisco Data Center Unified Fabric Design Specialist Cisco Data Center Unified Fabric Support Specialist Collaboration CCNA Collaboration CCNP Collaboration CCIE Collaboration Cisco Unified Contact Center Enterprise Specialist Cisco Video Network Specialist Cloud CCNA Cloud CCNP Cloud Internet of Things/Industrial CCNA Industrial Cisco Industrial Networking Specialist

Internet of Things/Industrial CCNA Wireless CCNP Wireless Business Cisco Business Value Specialist Cisco Business Value Practitioner Cisco Business IT Roadmap Specialist Cisco Business Value Analyst

Citrix Certification Virtualization Citrix Certified Associate - Virtualization (CCA-V) Citrix Certified Professional - Virtualization (CCP-V) Citrix Certified Expert - Virtualization (CCE-V) Networking Citrix Certified Associate - Networking (CCA-N) Citrix Certified Professional - Networking (CCP-N) Mobility Citrix Certified Professional - Mobility (CCP-M) Legacy Certifications Citrix Certified Administrator (CCA) for Citrix XenApp 6 Citrix Certified Administrator (CCA) for Citrix XenDesktop 5

Cloud Professional CompTIA Cloud Essentials Professional Cloud Administrator Professional Cloud Developer Professional Cloud Security Manager Professional Cloud Service Manager Professional Cloud Solutions Architect

Cloudera CCAH: Cloudera Certified Administrator for Apache Hadoop (CDH4) CCDH: Cloudera Certified Developer for Apache Hadoop (CDH4) CCSHB: Cloudera Certified Specialist in Apache HBase (CDH4)

CompTIA CompTIA A+ Certification CompTIA Advanced Security Practitioner (CASP) Certification CompTIA Cloud Essentials CompTIA Network+ Certification CompTIA Security+ Certification CompTIA Storage+ Certification SMSP - Social Media Security Professional

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Consulting Skills Advanced Certificate of Completion in Consulting Skills Associate’s Certificate in Consulting Skills

Security Certification CEH - Certified Ethical Hacker CISA - Certified Information Systems Auditor Cisco Information Security Specialist CISSP - Certified Information Systems Security Professional CompTIA Security+ Certification CSSA - Certified SonicWALL System Administrator for Network Security CSSP - Certified SonicWALL Security Professional SMSP - Social Media Security Professional Cisco Security CCNA Security Cisco Cybersecurity Specialist Cisco VPN Security Specialist

EMC Cloud Architect (EMCCA) Specialist - Virtualized Data Center and Cloud Infrastructure Cloud Architect Expert (EMCCAe) - IT-as-a-Service Planning and Design Cloud Infrastructure and Services Associate (EMCCIS) Data Science Associate (EMCDSA) Information Storage Associate (EMCISA) Storage Administrator (EMCSA) Expert - Symmetrix Solutions Storage Administrator (EMCSA) Specialist - VNX Solutions Storage Administrator (EMCSA) Specialist - Backup and Recovery - Avamar Storage Administrator (EMCSA) Specialist - Backup and Recovery - NetWorker Storage Administrator (EMCSA) Specialist - Isilon Storage Administrator (EMCSA) Specialist - Storage Area Network (SAN) Storage Administrator (EMCSA) Specialist Symmetrix Solutions

Enterprise Business Architecture Advanced Certificate of Completion in Enterprise Business Architecture Associate’s Certificate in Enterprise Business Architecture

ITIL/ITSM/IT Governance HDI Customer Service Representative (HDI-CSR) HDI Desktop Support Manager (HDI-DSM) HDI Desktop Support Technician (HDI-DST) HDI Support Center Analyst (HDI-SCA) HDI Support Center Director (HDI-SCD) HDI Support Center Manager (HDI-SCM) HDI Support Center Team Lead (HDI-SCTL) KCSSM Principles Kepner-Tregoe Foundation COBIT 5 Foundation Course TOGAF 9.1 Level 1 and Level 2 ITIL Foundation ITIL Practitioner ITIL Intermediate ITIL Expert ITIL Master

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Juniper Juniper Networks Certified Internet Associate Firewall/VPN (JNCIA-FWV) Juniper Networks Certified Internet Associate Junos (JNCIA-Junos) Juniper Networks Certified Internet Professional Enterprise Routing and Switching (JNCIP-ENT) Juniper Networks Certified Internet Professional Security (JNCIP-SEC) Juniper Networks Certified Internet Specialist Enterprise Routing and Switching (JNCIS-ENT) Juniper Networks Certified Internet Specialist Firewall/VPN (JNCIS-FWV) Juniper Networks Certified Internet Specialist Security (JNCIS-SEC)

Microsoft Certification Microsoft Certified Solutions Associate MCSA: SQL Server 2012 MCSA: Windows 7 MCSA: Windows 8 MCSA: Windows Server 2008 MCSA: Windows Server 2012 Microsoft Certified Solutions Developer MCSD: Web Applications MCSD: Windows Store Apps Microsoft Certified Solutions Expert MCSE: Business Intelligence MCSE: Communication MCSE: Data Platform MCSE: Desktop Infrastructure MCSE: Messaging MCSE: Private Cloud MCSE: Server Infrastructure MCSE: SharePoint MCITP - Microsoft Certified IT Professional MCITP: Enterprise Messaging Administrator MCITP: Microsoft SharePoint 2010 Administrator MTA: Microsoft Technology Associate MTA: Microsoft Technology Associate

Networking and Wireless Certification CCNA Wireless CCNP Wireless CompTIA Network+ Certification Wireshark Certified Network Analyst PC Support CompTIA A+ Certification Wireless CWNA - Certified Wireless Network Administrator CWSP - Certified Wireless Security Professional CWTS - Certified Wireless Technology Specialist

Project Management Advanced Certificate of Completion in IT Project Management Advanced Certificate of Completion in Program Management Advanced Certificate of Completion in Project Management Associate’s Certificate in IT Project Management Associate’s Certificate in Program Management Associate’s Certificate in Project Management CAPM - Certified Associate in Project Management PMI-ACP - PMI Agile Certified Practitioner PMP - Project Management Professional CSM - Certified ScrumMaster Six Sigma Certifications

PRINCE2 Foundation PRINCE2 Practitioner

Red Hat Certification JBCAA - JBoss Certified Application Administrator Red Hat Certificates of Expertise RHCA - Red Hat Certified Architect RHCE - Red Hat Certified Engineer RHCSA - Red Hat Certified System Administrator RHCSA in Red Hat OpenStack RHCVA - Red Hat Certified Virtualization Administrator

Salesforce Salesforce.com Certified Administrator Salesforce.com Certified Advanced Administrator Salesforce.com Certified Force.com Advanced Developer Salesforce.com Certified Force.com Developer

SAP Business Objects SAP BusinessObjects Certified Professional BusinessObjects Enterprise SAP BusinessObjects Certified Professional Crystal Reports

Virtualization Citrix Certified Administrator (CCA) for Citrix XenApp 6 CompTIA Cloud Essentials Virtualization Essentials™ Professional (VEP) VMware Certified Advanced Professional - Datacenter Administration (VCAP-DCA) VMware Certified Advanced Professional - Datacenter Design (VCAP-DCD) VMware Certified Professional - Datacenter Virtualization (VCP-DCV) VMware Certified Professional - Desktop (VCP-DT)

VMware Cloud VMware Certified Advanced Professional - Cloud Infrastructure Design (VCAP-CID) VMware Certified Professional - Cloud (VCP-Cloud) VMware Certified Professional - Infrastructure as a Service (VCP-IaaS) Cloud Application Platform Enterprise Integration Specialist Spring Professional Web Application Developer Datacenter Virtualization VMware Certified Advanced Professional Datacenter Administration (VCAP-DCA) VMware Certified Advanced Professional Datacenter Design (VCAP-DCD) VMware Certified Design Expert (VCDX) VMware Certified Professional - Datacenter Virtualization (VCP-DCV) End User Computing VMware Certified Advanced Professional - Desktop Design (VCAP-DTD) VMware Certified Professional - Desktop (VCP-DT)

VoIP & Telephony Certification CCNA Voice Cisco IP Contact Center Express Specialist Cisco Rich Media Communications Specialist Cisco Unity Design Specialist Cisco Unity Support Specialist

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2 Bloor Street East, 31st Floor Toronto, ON M4W 1A8

GlobalKnowledgeCan

@GKCanada

Reward yourself with cool stuff.

For a limited time, when you buy an eligible Classroom Live, Virtual Classroom Live or Virtual Classroom Fit course, you’ll score a $500 Best Buy® Canada e-Gift Card. Use the e-gift card to purchase cool stuff like an iPad Air 2, Apple Watch Sport, iPhone 6 or Microsoft Surface 3. Terms and conditions apply. Call or log on for full details.

1-800-COURSES globalknowledge.ca/coolstuff

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