Accountable Council

FIVE Accountable Council

ACCOUNTABLE COUNCIL

We are providing good stewardship built on a foundation of trust.

SCORECARD OVERVIEW

NO INITIATIVES WERE ASSIGNED TO THIS GOAL IN 2021/22

5.1 Council has embedded risk management, transparency and accountability into what we do. 5.2 Finances are managed to ensure sustainability. 5.3 The environment is front of mind in what we do.

2021/22 INITIATIVES PROGRESS

No initiatives were assigned to this goal in 2021/22. Council has continued to work towards delivering on this goal through core services in the 2021/22 year and in future Operational Plans outworked from the 2021-26 Corporate Plan.

204,017

RECORDS REGISTERED IN OUR PRIMARY RECORD KEEPING SYSTEM

4537

TREES AND PLANTS PLANTED

206

RESOLVED ADMINISTRATION ACTION COMPLAINTS IN 2021/22

In 2021/22, Council delivered a range of services in pursuit of being an Accountable Council: • Biosecurity and Environmental Health • Contracts and Procurement • Environment and Conservation • Ethics, Integrity and Audit • Financial Operations • Governance • Legal Services • Revenue Services • Systems Modelling and Metrics.

Updating our insourcing process

As part of ongoing improvements to Council’s procurement process, this year saw the Contracts and Procurement team implement an Insourcing Questionnaire to make it easier for our people to know their responsibilities when it comes to sourcing an engaging labour. The new mandatory step captured critical data regarding why we were or were not insourcing work to ensure our employees were being fully utilised, helped the team understand the pain points across the business and recognise further opportunities for improvements. As a result, we can now access improved accuracy in data, better record-keeping practices, improved collaboration, improved insight into how our teams are working and identify further opportunities to improve how we source work.

Council adopts External Grants Policy

Council adopted a new External Grants Policy on 1 February 2022 to provide the organisation with guidance on the criteria and decision making applied when applying for external grant funding. This policy, which Council did not previously have in place, also provides transparency for our community so they can understand how Council is prioritising its application effects to provide the best opportunity to achieve its corporate goals. A supporting corporate standard will follow which will provide the administrative guidance needed to give the external grants policy effect.

Animal Inspection Program

Council ran a successful 2022 Animal Inspection Program, utilising Council’s water meter readers to undertake inspections across the region. With this initiative, Council was able to streamline the process and enlist officers to focus on the program without impacting community services and completion of requests. As a result of the program, more animals within the Gladstone Region were registered, both new and existing animals, which effectively reduced the number of animals being impounded. By being a responsible pet owner and having your animal registered, Council is able to reunite and return pets home safe and sound.