Windows

ALL SYSTEMS GO FOR TOUCH PORTAL AT COMP DOOR

Comp Door, already a G-22 Product of the Year finalist, is continuing to set the pace in the trade composite door market - becoming a key launch partner for Business Micros’ new TOUCH online software platform.

The Staffordshire-based fabricator is one of the first in the UK to have TOUCH fully integrated right across its operation, with design, quoting and ordering all now linked directly to its Evolution manufacturing and EvoNET business management software. Customers who log in at: http://www.thecompstore.co.uk/ can access Comp Door’s TOUCH Portal system and quote and order their composite doors online via a simple, user-friendly interface, complete with accurate, high-res imagery. Crucially, because it’s an end-to-end Business Micros product, they can relax knowing that all the product, stock, pricing and discount data they are using is completely live and up to date. Richie Thornton, Head of Operations for TOUCH, said: “Comp Door has become a perfect showcase for what the end-toend TOUCH platform can do. All the current features within the software are fully operational and they’re really helping Comp Door optimise their own and their customers’ efficiency. As well as the automated ordering linked to Comp Door’s internal sales processing, there is a Dealer Network lead generation function with a Home Visualiser tool which is already generating warm retail enquiries for installers. “There is also shared access via TOUCH to the Comp Door resource centre, packed with downloadable sales and technical literature, videos and photos, and even an automated tool for sharing news online. “For installers who set up an online account with Comp Door, there is the option to create personalised, professional looking paperwork which they can use to simply overbrand and uplift the quote generated from within TOUCH Portal and send direct to homeowners. This effectively works like a mini-CRM system for them as well, because they can track, store and edit their quotes 24/7 from any mobile device.” David Massey, Comp Door’s Head of IT, says that the timing of the TOUCH Portal roll out was perfect for the business, which only opened the doors of its brand new 46,000 sq ft factory back in March. He said: “We’re manufacturing what we think is the most advanced composite door on the market, so it makes sense that we would align with the newest and most advanced online pricing solution, and that is TOUCH. “I have worked closely with all the companies within the Business Micros Group in the past – including with the team at The Consultancy on the creation of our impressive website at https://compdoor.co.uk/- and had no doubt that they could deliver a high-quality product and provide excellent customer service. TOUCH’s built-in integration with our existing Evolution/EvoNET platform and its compatibility with our own ERP system meant it was easy to plan out the implementation of the TOUCH customerfacing pricing portal and the whole project has gone very smoothly.” He added: “We’ve getting great feedback from our trade customer base about how intuitive they find the Portal to use and especially the advantages of having a dynamic, interactive image of the door – something which other configurators don’t offer. This, along with the advanced Home Visualiser feature, allows them to give the homeowner a much truer representation of the final product which they can present on screen and in their personalised quote – and that is helping them to win business “We’re ahead of the game on TOUCH but that doesn’t mean the project is finished – we’ve got lots more planned and plenty for customers still to get excited about.” More details at: https://compdoor.co.uk/ and https://store.bm-touch.co.uk/

CONTEMPORARY APPEAL FOR HOME REFURB PROJECT

A 4-bedroom 1990’s detached home in Aberford, West Yorkshire has been transformed by experienced domestic and commercial fabricator and installer, Kingfisher Windows. The domestic project included the installation of fourteen flush casement windows, two sets of French doors with side panels and a new 3m x 3m conservatory all manufactured from Optima by Epwin Window Systems. The six-week installation was part of a total house renovation project.

Deborah Beeley, Sales and Marketing Manager at Kingfisher Windows explains: “The 1990’s-built property was fitted with first generation PVC-U windows and doors. The homeowner wanted to update their property with modern window and door aesthetics which included rebuilding their existing conservatory into a new, modern garden room. The windows and doors manufactured in anthracite grey on white perfectly matched the homeowner’s brief and delivered the modern transformation this family home required.” Having constructed the property’s original conservatory twenty years ago, the homeowners returned to Kingfisher Windows for this new project. The homeowner said: “Having used Kingfisher Windows before, we knew we were in safe hands with our home refurbishment project. They took the time to understand our requirements and advised us at every level. Everything was meticulously planned from the onsite builders to the window and door fitting teams. Their attention to detail was faultless and all the trades cleaned up afterwards with an end-to-end white glove service. We are delighted with the finished result which has transformed the look and feel of our home.”

Epwin Window Systems’ flush casement windows deliver the hallmark of a traditional timber window with all the modern PVC-U performance. The product integrates perfectly into new build and refurbishment projects and is designed to maximise thermal efficiency. The PVC-U system meets and exceeds all regulatory requirements and achieves a window U-value of 1.2W/m2K with 24mm double glazing. With the rising cost of energy, thermally efficient products have never been more important to consumers. The homeowner said: “Whilst we looked at changing our windows and door for improved aesthetics, having better energy efficient products made good financial sense too. The Kingfisher team ensured we had the best energy efficiency products fitted which will make a big difference to the thermal efficiency of our home.” Based in Drighlington, between Bradford and Leeds, Kingfisher Windows has been manufacturing and supplying a comprehensive range of window, door and conservatory products for over thirty years across the North and North West of England. The long-established familybased business has an excellent reputation thanks to its commitment to offering quality products and a reliable service – a commitment that’s in clear evidence in this extensive domestic installation.