Solutions driven

With a passion for phenomenal digital experiences, VOD Group is working to find solutions around the Covid-19 crisis through their powerful platforms

As the largest hospitality service and guest experience provider in the 150+ room market in Africa, we at VOD Group have taken it upon ourselves to use this time to assist our clients during these tough times and to ensure that, as a company and industry, we come out stronger than ever.

Through our array of digital communication and entertainment options, VOD Group is providing an added element its clients to include alongside their existing offerings. Partnered with a vast number of global brands and hospitality experts, VOD Group provides world-class platforms to international and independent hotel groups, schools, universities, retail and corporate clients, which deliver an end-user experience that will exceed expectations and stay relevant and upgradable for years to come.

VOD Group has been recognised as an essential business and during this time, will be working to ensure delivery on all client commitments, with precautions taken to allow staff to travel safely to where they need to be. strengthen our knowledge and expertise on all of our supplier and partner products. We have achieved fantastic results by completing online and e-learning courses provided by each respective supplier, as well as many instructor-led webinars that delve deep into the systems we offer and give us a greater understanding of how each tool can be used to meet our clients’ needs. This in turn will enable us to provide the best guest experience and customer support possible.

THE VOD GROUP PROMISE VOD Group is committed to assisting the hospitality industry wherever we can as a means to protecting not just our future interests, but all those who rely on it.

Together with our partners, VOD Group stands with all those who have been affected in these times. We hope that each and every industry, company and individual affected will make a full recovery and that we will see you on the other side.

UPSKILLING We at VOD Group understand the importance of training and upskilling, and we are utilising as much time as we can to

HIGHLIGHTS

SERVING… • 100+ hotels • 25 000+ guest rooms • Leading hotel chains and independent hotels

For more information, visit the VOD Group website: vodmedia.tv

FUSION TECHNOLOGY SUPPORTS… • 40 million unique sessions per year • 150 000 concurrent users across partner hotels, with peaks above 200 000

Hospitality TV VOD Media offers a large selection of hospitality TVs and IPTV compatible platforms. Fusion TV provides hotel guests a personalised viewing experience, by linking guest room TV sets to the IP network without any extra cabling.

Cast to TV Enhance the guest experience by enabling your guests to cast their content on to the hotel TV, simply by using their favourite apps on their device.

Managed networks VOD Media’s network engineers will ensure that the infrastructure is of world-class standards, meeting current and future needs to complement the offered solutions.

Internet access VOD Media’s systems are built specifically to address the needs of an increasingly connected world and the demand for strong, reliable Wi-Fi.

Digital signage VOD Media incorporates various digital signage solutions into IPTV systems, eliminating the need for multiple suppliers.

Digital headend The Chameleon digital headend offers limitless available channels that can be broadcast to an unlimited number of TV units.

Electronic locks The Hoist RFID lock provides a secure and reliable solution while giving guests a more comfortable and pleasant stay. This is compatible with the Hoist Mobile Key Solution.

Conference tool Take full technical control over your meeting spaces and set up a conference network and customised access codes with just a few mouse clicks.

INTERFACING WITH… • 120 hotel PMS and customer databases, on-site and above property • Third-party services – e.g. telephony and call rating, roaming, building management systems, room controls, digital signage, mobile apps, phones, tablets, etc.