Glencoe Life T H E G L E N CO E C L U B M A G A Z I N E | S E P T E M B E R – N O V E M B E R 2 0 2 0
WELCOME BACK HOME Main Course Update COVID-19 Club Report
GLENCOE LIFE
GRAB & GO
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Glencoe Life T H E G L E N CO E C L U B M A G A Z I N E | S E P T E M B E R – N O V E M B E R 2 0 2 0
WELCOME BACK HOME Main Course Update COVID-19 Club Recap
MOBILE ORDERING NOW AVAILABLE! 1. Place your order on the Glencoe App 2. Pick up your order in Café 29 (Your order will be marked with your member mumber)
Contributors Anouk Dooyeweerd, Barbara Consul, Beth Richardson, Ciara Glendon, Cindy Bonyai, Connor Rodewald, Dr. Carrie Scarff, Jessica Power Cyr, Jury Nam, Karene Irwin, Marni Tory, Nancy Klym, Paul Webster, Rob Pollitt, Simone Hodgkinson
Managing Editor Julie MacLeod Editor Al Harvey Designer Jana Volfova Photography Ochoa Photography; Von der Rusch Photography; Glencoe Archives; Printing Emerson Clarke Printing Corporation
CONTENTS THE GLENCOE CLUB MAGAZINE • September – November 2020 • Volume 5, Issue 2
DEPARTMENTS 4
President’s Message
6
Golf President’s Message
8
CEO's Message
10
Club News & Events
12 Membership 18
Affiliated Clubs
30
Food & Beverage
38 Sports 44
Recreation & Wellness
60 Services 62 Notable 67
32
Contact List
HIGHLIGHTS 16 THE LEGACY PROJECT Get to know Barbara McCullough, daughter of The Glencoe Club's first President.
19 COVID-19 CLUB REPORT
43
During the recent closure, our employees came together to build many exciting new opportunities.
39 PROGRAM PATHWAYS Learn about the different program options for younger Club members.
50 MEET YOUR GLENCOE CYCLE INSTRUCTORS Are you ready to ride... and get into the shape of your life? The Glencoe cycle instructors can motivate you!
58 BIRDING WALKS June was a great month for our new Birding Walks. On our early morning adventures, we spotted a variety of feathered friends as well as wildlife and wildflowers.
63 GLENCOE LIFE Volume 5, Issue 2 3
THE GLENCOE CLUB PRESIDENT’S MESSAGE
Welcome Back to Your Second Home! OUR MISSION “Creating Exceptional Experiences”
OUR VISION “To be our Members’ second home, providing excellence in all that we do”
OUR VALUES • Respect • Wellness • Integrity • Relationships • Caring • Innovation
The Glencoe Club 636 - 29 Avenue SW Calgary, AB T2S 0P1 p: 403-243-2506 Court Bookings Only: 403-243-7342 glencoe.org info@glencoe.org glencoejobs.org
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@glencoeclub @glencoebowl @glencoecurl
@glencoeclub @glencoeeats
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Fire destroyed The Glencoe Club in 1962. Not since that year has the Club been closed for anything more than a few days during the holiday season. We closed on March 16 this year, then reopened in alignment with Alberta Health Services Phase I guidelines on May 14, operating the Wellness Centre, Pro Shop and to-go meals from Café 29. The closure lasted 59 days.
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he worldwide impact of the pandemic cannot be overstated. This goes for the Club as well. We carefully opened more areas in Phase 1, including outdoor tennis (singles only) and Argyle Kitchen + Patio at reduced capacity. This was followed by the reopening of the athletic and recreation areas, locker rooms and fitness areas beginning on June 12. This process also closely followed the Alberta Government guidelines. I want to acknowledge the fine work of CEO Jan Bloemraad, GM Jana-Lyn Fairbairn, CFO Rick Cooke, Facilities Manager Dennis O’Byrne, Health & Safety Manager Derwin Parker, HR Manager Brad Sluiter, the entire management team and indeed all staff for the professional manner in which they navigated the Club through this unprecedented event. At the time of writing, the Club has now experienced three separate COVID cases. The first incident involved a member who utilized Fitness. The second involved an employee working at Argyle Kitchen + Patio and the most recent was a member using the Squash area. I am pleased to submit that none of these incidents resulted in an additional case at the Club. Nor did it result in shutting down any areas of the Club outside of Argyle, due
to decreased staff levels. In fact, the incident involving the Argyle employee, who came in contact with 146 employees and members did not result in a single subsequent case. Our preventative success can be attributed to the safety protocols we’ve put in place and to everyone’s strict adherence to those protocols. Wearing masks is mandatory for employees and our Board and Management strongly recommends it for members. The majority of members were wearing masks at the Club when I walked the hallways and grabbed a coffee at Café 29 during the last week of July. Thank you members, for taking action and donning masks. Your effort to keep fellow members and staff safe is greatly appreciated. Capital Projects Update The Board recently toured the new ballroom, kitchen and pub renovation areas. They are progressing well and getting ever-closer to finishing touches. We are on budget and on schedule for a mid-autumn opening. The ballroom will feature a new bar and full hardwood flooring, perfect for weddings and Christmas parties. It will also open up to the adjacent Club Rooms for additional space. The pub will feature a relocated bar against the South wall, allowing for more seating.
THE GLENCOE CLUB PRESIDENT’S MESSAGE
The finished look will be classic dark wood, reminiscent of a traditional English pub. The new kitchen will service the pub and the ballroom, while also assisting the Argyle kitchen in preparing meals. The tennis courts are currently undergoing lighting and backdrop curtain upgrades. This work is progressing in a phased approach to allow play on some of the courts. The project is scheduled to be complete prior to the start of league play in mid-September. The tennis surface replacement will not take place until the summer of 2021. The new surface will come from Germany. With the COVID travel restrictions, it was impossible to transport the new material — not to mention the installation crew — this summer. I have no doubt that tennis players and members alike will be delighted with the upgrades to the tennis facility. Finally, all of our second-floor hallways will be upgraded to better match the modernization of the Argyle, patio, ballroom and pub. Work on the hallways will commence in August and will be scheduled at a time that minimizes member impact (it’s likely to be mostly evening work). This work is scheduled to be completed by mid-September.
Fellow members, despite the extraordinary changes that COVID has brought to our marvelous Club, it remains our second home. It is a place to relieve life’s daily stresses by working out or smashing a badminton bird, a place to enjoy a great meal, to connect with friends over a glass of wine and to frolic with your children in the pool. We are all fortunate to belong to this amazing Club. A
Picking the best
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There are many materials to choose from. However, the clothes you wear for a workout can make a difference in how you feel after exercise. It may be time to consider merino wool in your fitness apparel. Merino wool is breathable, natural, sustainable and does not stink, despite sweaty workouts. Drop by The Glencoe Pro Shop to try merino wool today.
PRO SHOP
Danny Shannon President The Glencoe Club GLENCOE LIFE
Volume 5, Issue 2 5
THE GLENCOE GOLF & COUNTRY CLUB PRESIDENT’S MESSAGE
Golf at the Glencoe is Thriving
BOARD OF DIRECTORS The Glencoe Club President: Danny Shannon Vice-President: Robert Birrell The Glencoe Golf & Country Club President: Dan McDonald Vice-President: Mike Morin Directors: Ron Newman Russ Nickles Mike Powell Lee Richardson Cory Royal Susan Schulli Evonne Whelan
The Glencoe Golf & Country Club 31002 Elbow River Dr. SW Calgary, AB T3Z 2T8 p: 403-242-4019 f: 403-246-7331 Golf Shop: 403-571-0055 golf@glencoe.org
GlencoeGolf
@glencoegcc
6 glencoe.org
he topic that dominates the news, our conversations with friends and family and our daily lives also affects everything we are doing this season at The Glencoe Club and The Glencoe Golf & Country Club.
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when every process, every policy and every event have to be addressed in new and different ways to keep our members and staff healthy. I can’t say enough about the amazing job they have all done.
A brief recap. Almost every aspect of our normal lives was shut down in March and we all wondered if we would even have a golf season. We had a skeleton Turfcare staff in the early spring but kept moving forward with preparation of the courses in the hope that we would be permitted to open at some point. And then, without prior notice, the Alberta Government announced on April 30 that golf courses could open on May 4. Brock and his skeleton staff, with everyone else pitching in, worked furiously to have nine holes ready to play on May 4. Within a week or so, all 45 holes were open.
As I write this on August 1, we are now all required to wear masks in indoor public places in the City of Calgary. The Club is in the MD of Rockyview and, because it is not in Calgary and is a private club, masks are not a legal requirement. But we encourage all our members to wear masks when indoors, except when dining. Everyone has their own opinion about wearing masks, but we should all recognize that they help prevent the spread of COVID-19, and wearing one indoors is a small step to help prevent the spread of the virus, and help keep our Club open and our members healthy.
Golf was the only game in town and our members flocked to the Club. That presented its own challenges, as we saw unprecedented numbers booking tee times. There were many challenges. Procedures were necessary to protect members and staff, including initially spacing tee times by 15 minutes rather than the normal nine minutes, which limited the number of golfers the courses could accommodate. Adjustments to booking rules were necessary to ensure equitable access. Changes like that are controversial, but within a matter of weeks our professionals were able to make adjustments to the booking system that fairly permitted principals, seniors and family members access to the courses. No system will satisfy every member, but we now have tee time booking rules that are fair to our membership as a whole.
Again, as I write this, we have been fortunate to have had only one case at the Golf Club, and our staff have followed their protocols carefully to protect all of us. We can expect more. Our responsibility as members is to be vigilant to ensure we don’t come to the Club if we might present a risk to our fellow members.
It’s important for me to pause here for a moment and thank Jan, Ash, Judy, Brock, the professional staff, the Turfcare staff, the Food & Beverage staff and everyone else for the exceptional work they have done to make The Glencoe Golf & Country Club a safe place to be, with courses in exceptional condition, food and beverage better than ever, and the overall member experience something we can all be proud of. That would be an accomplishment in any year, but they have done this in a year
But what about the game of golf? For many reasons, the game is more popular and in greater demand than ever. Our courses are in spectacular condition and full of golfers. Our members are able to be outside, play a game they love, and enjoy the company of their friends. We have already had more new members join this year than we budgeted for. We have Downtown Club members who have taken out Trial Memberships for the year, and are enthusiastic about joining as full members. And at a time when our world is so different from anything any of us could have imagined, we have a place to go and have fun with friends and family. We are very fortunate. A
Dan McDonald President The Glencoe Golf & Country Club
We are accepting applications for all membership categories! No waitlist. Apply today!
SENIOR (70+) INSTALLMENT PLAN
INTERMEDIATE/ASSOCIATE INSTALLMENT PLAN
ACTIVE (36+) & FAMILY MEMBERSHIP
• Must maintain at least The Glencoe Club Social/Permanent Social Membership. • $50,000 GGCC entrance fee amortized over 10 years ($5,000 per year). • Pays Senior Dues. • Spouse may be added to the membership (Senior Spouse or Semi-Active Spouse). • Children up to the age of 36 can be added to the membership with applicable dues (membership conditions apply). • No food and beverage minimum.
• Must maintain at least The Glencoe Club Social/Permanent Social Membership. Entrance fee payment plan available based on age of the applicant. • $50,000 GGCC entrance fee amortized over 10 years ($5,000 per year). • Pays Intermediate Dues (18-24) or Associate Dues (25-36). • Spouse may be added to the membership (Senior Spouse or Semi-Active Spouse). • Children may be added to the membership with applicable dues. • No food and beverage minimum.
• Must maintain at least The Glencoe Club Social/Permanent Social Membership. • $50,000 Entrance Fee paid in full. • Pays Principal Dues. • No restrictions on usage. • Spouse may be added to the membership (Active Spouse or Semi-Active Spouse). • Children up to the age of 36 can be added to the membership with applicable dues (membership conditions apply). • No food and beverage minimum.
To receive more information or to arrange a Club tour, please contact: Lisa Rosengarten, Membership & Marketing Manager 403-240-7395 • lrosengarten@glencoe.org GLENCOE LIFE Volume 5, Issue 2 7
CHIEF EXECUTIVE OFFICER’S MESSAGE
In my first CEO message, I spoke about four topics: Care, Home, Pride and Thanks. It is quite interesting looking back on that message, written at the beginning of March. While so many things have dramatically changed — those four concepts are even more relevant now than earlier in the year. Care Your Club staff, management and Board members have all tried to ensure the core value of Care is a foundation in everything we’ve done during the pandemic. From the closing in March to the gradual and measured reopenings, every attention has been paid to ensure the care and safety of all members and employees has been at the forefront of every decision, large or small. Home This wonderful Club that you call Home is more than a place. It’s also more than its activities, sports and services. The downtown location and our Golf & Country Club are special places for memories, friendships and families, for hard work and enjoyment. They’re places to socialize, to enjoy and to have fun. The idea of the Club being your second home is at the heart of our Vision. It is my sincere hope that during the last five months, your employees, management and Board have continued to create that feeling for you, even if it looks and feels slightly different.
A Message from your CEO
Pride A number of times during the COVID-19 pandemic, I’ve been overwhelmed by feelings of appreciation for the dedication, passion and compassion shown by our employees. The Pride they have shown in their jobs (for many, their sense of duty) reflects their commitment to ensuring the Clubs are sanctuaries that you deserve to enjoy. Thanks I want to end off with a simple, yet overarching, Thank You! Thank You to our Board of Directors for your tireless commitment. Thank you to two of the most outstanding General Managers in the private club industry, Jana-Lyn Fairbairn and Ash Chadha. I’ll also take a moment to single out Derwin Parker, our Health & Safety Manager, for providing a safe and steady hand through COVID so far. Thank you, Derwin. Thank you to the entire Senior Leadership Teams and to all Club members during these extremely difficult times. Finally, thank you to the entire staff team for your fortitude, your commitment and your service focus. A
Chief Executive Officer Jan Bloemraad, CCM 8 glencoe.org
COMMENT CARDS At The Glencoe Club, your feedback ensures that your experiences here are truly exceptional. Give us your feedback by filling out a comment card!
QUICK TIPS: Tell us anything. The comment cards can be used to provide feedback on any area or aspect of the Club and your experience here. Please ensure the comments and contact information are legible. After every visit to Argyle Kitchen + Patio, you’ll be given a comment card asking for thoughts on your food and beverage experience.
Who sees your comments? We share all input and feedback with staff, supervisors and the senior leadership team.
Where do you get a card? You’ll find comment cards in the men’s and ladies locker rooms, at Main Reception and at the Sports Office. Comment cards are also provided to you when dining at Argyle Kitchen + Patio.
Where do you put the card after filling it out? There are drop boxes at Main Reception and at the Sports Office. At Argyle, you can leave your comment card on the table.
No time to fill out a card?
We encourage you to provide your name and contact information if you would like a reply or if you’re requesting a change to a service or food and beverage item. If your comment is simply an appreciative “thanks” or a positive note about an exceptional experience, you will not receive a follow-up call or email unless requested. If you are expecting a response, we aim to get it to you within 48 hours. The cards are taken in by the Duty Manager, scanned for the record, then distributed to the appropriate department for reference and/or follow-up.
If you’d prefer, send an email to info@glencoe.org with your comments. Our Duty Manager monitors every email, ensuring all comments get to the right people.
JOIN US FOR BREAKFAST AT CAFÉ 29 AVAILABLE ALL DAY 7 DAYS A WEEK @glencoeeats
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Volume 5, Issue 2 9
CLUB NEWS & EVENTS GRADUATION, GLENCOE-STYLE With Alberta high school graduations being cancelled, grads were left with unworn grad dresses in their closets and disappointment. Thankfully, with the easing of gathering restrictions in Alberta, The Glencoe Club was able to welcome members to book our new Club Rooms for special events. The Lupi family did just that and celebrated the graduation of their daughter Isabella with a special dinner complete with pictures on the signature Glencoe Club stairs. Isabella was able to wear her grad dress after all and enjoy an evening of fun with her family.
CONGRATULATIONS DANIELLE LETOURNEAU PSA Challenger Tour Female Player of the Year! This award is given to the female player who best demonstrates outstanding achievement on the Challenger Tour during the season and was based on votes from Squash fans combined with those made by the PSA Awards Committee — a group consisting of selected influential former players, members of the media, tournament promoters and PSA Board representatives.
“Danielle has had an amazing start to 2020, winning no less than three PSA Tour Titles before the season was abruptly cut short. After winning the Seattle Open in February, she went on to capture back-to-back titles at the Calgary CFO Consulting Services PSA Women's Squash Week and Queen City Open in March. Her victories also meant that Danielle rose up the World Rankings to her highest position to date of World No.33 and also contributed to her winning this prestigious award." ~ David Duncalf, Head Squash Professional
RETIREMENT FAREWELL While we were not able to celebrate due to our COVID closure, we still wanted to recognize our long-term employee retirement that occurred this past spring. On April 2, our longest hourly employee, Luang Sinophachomphonphakdy, affectionately known as Sino, retired just before 10
glencoe.org
turning 80 three days later. Yes, he spent half of his life working at The Glencoe Club — truly amazing! Sino worked in Housekeeping as Housekeeping Night Supervisor. When asked, Sino said he stayed at the Club for 40 years because “It’s a very nice place and has very nice people to
work with. The staff are treated fairly and without any discrimination. The Glencoe Club is like my home and I really like taking care of it. Besides all this, it also has a good healthcare and RRSP benefits for the staff. I will surely miss all of this. THANK YOU GLENCOE!”
CALENDAR OF EVENTS Virtual Speaker Series $5+GST Awakening the Enneagram in Stressful Times Tuesday, September 15 7 – 8:30 pm | WL-43 (L–R) Lucas Judin, Kara Formella, Master Philip Ndugga, Megan Formella and Easton Hopkins
How COVID-19 is Impacting Assisted Living & Long Term Care Choices for Seniors and their Families Wednesday, September 30 7 - 8:30 pm | WL-46 Things You Can Do to Help You Hear Better Now Thursday, October 8 10:30 – 11:30 am | WL-44 Nutrition & Your Immunity Wednesday, October 21 7 - 8:30 pm | WL-45 Best Friends Approach: Tools for the Dementia Journey Tuesday, November 5 7 – 9 pm | WL-47 For more information, contact Jessica Power Cyr, Wellness & Lifestyle Director at jpowercyr@glencoe.org or 403-287-4178.
NEWLY MINTED BLACK BELTS Congratulations to our newest Black Belt recipients — one as young as 13! Also, congrats to Master Philip Ndugga for your dedication coaching these athletes and helping them achieve such great success! “A Black Belt is a White Belt that never gave up. A huge congratulations to Megan, Kara, Easton and Lucas on achieving one of the highest ranks in Martial Arts — Tae Kwon Do. You pursued an extraordinarily difficult goal which requires resolution, perseverance and indomitable spirit — especially during these uncertain times. I’m so very proud of you all. Each of you took part in virtual training sessions
and garage workouts with a great attitude. Attitude is everything in life, and dictates whether you rise or fall. You all rose above every challenge. Not even COVID-19 could stop you. Your ability to adapt to new horizons and training techniques truly makes you all champions both in Tae Kwon Do and in life. Welcome to the club of a select few — The Black Belt Club. Congratulations!” ~ Master Philip Ndugga
RETIREMENT FAREWELL After 18 years, Pat Clayton has retired from Glencoe Physiotherapy. Pat has been a substantial advisor to those of us who work in the clinic and a leader in providing outstanding clinical care and compassion to all of our patients. On behalf of all of us at Glencoe Physiotherapy and The Glencoe Club we thank you for your dedication during your time here and wish you all the best in your retirement!
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Volume 5, Issue 2 11
MEMBERSHIP
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APP
Accuracy & Empathy GLENCOE’S BOOKING PROCESSES & RULES
Available in the Apple and Android App Stores! Sign into the App using your Glencoe Club Member Number and Password.
BOOK COURTS AND CURLING SHEETS
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hese past months have been challenging and different, to say the least. Our staff has been working incredibly hard to revolutionize our processes to assist in these unfamiliar times. While we’re all getting used to new changes, we wanted to point out the importance of the processes and rules we have in place, particularly when it comes to bookings. The days of making reservations seem to be upon us and rightfully so. We are currently taking reservations or require sign in procedures in all areas to help with COVID-19 contact tracing. The booking system also allows us to ensure appropriate physical distancing by setting capacity and to schedule disinfecting times between sessions. Although we’ve had to implement new booking practices in most departments, the resulting new experiences are, in some cases, exceptional ones. The new thinking about how to use the Club more safely and efficiently — knowing usage levels within different areas — has led to peace of mind. You can connect to this knowledge right from the palm of your hand.
STATEMENTS RESERVATIONS REGISTER FOR CLASSES AND PROGRAMS
ACTIVITY BOOKING
CLUB NEWS
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STAFF DIRECTORY
In most cases, the implementation of reservations will have a positive impact. However, we need your help. Given the popularity and high usage of some departments, rules are now in place to help provide a fair opportunity for all members to participate and enjoy the Club. Requiring reservations is crucial to ensuring we get accurate utilization numbers. When reviewing areas and making decisions around rules, programs or facilities, this information is very important. It also means that it’s just as important to cancel bookings when you’re not able to keep them for whatever reason. If this happens, the sooner you free up your reservation, the sooner another member can potentially enjoy the Club the way you had planned to. We will be monitoring bookings quite closely to keep you (our members) and our staff safe as well as to try our best to provide every opportunity for an exceptional experience. We thank you in advance for your understanding and support in this Club-wide initiative.
Our staff have done an incredible job building innovative systems that provide membership opportunities to utilize The Glencoe Club facilities.
MEMBERSHIP
CURRENT BOOKING RULES INDOOR POOL • OPEN SWIM: Available all day Monday to Sunday on lanes 4 (deep), 5 (deep) and 6 (shallow). Up to four members may be on the booking sheet. Lanes 1, 2 and 3 are lap swimming. • 45 minutes bookings can be made up to seven days in advance online or by calling the Sports Office at 403-243-7342. • Members can book one session per day and up to four sessions during a seven-day period.
• • • •
OUTDOOR POOL (Includes outdoor hot tub and outdoor pool deck) Members can pre-book their 60-minute visits online. Members are permitted a maximum of two bookings within a seven day period with only one of those bookings permitted on weekends (Fri – Sun and stat holidays). Bookings can be made up to seven days in advance. ALL members MUST be registered on the booking sheet prior to arrival. If your name is not on the booking sheet, you could be denied entry.
MASK WEARING
IN THE CLUB The Board of Directors and Management strongly recommend and encourage all members to wear a mask upon entering and when travelling around the Club.
BADMINTON, SQUASH & TENNIS • Courts must be pre-booked online. • Members can book three days in advance for Tennis, five days in advance for Badminton and Squash. BOWLING • Pre-booking is recommended, although drop-in access will be welcomed as space permits. • To book email bowling@glencoe.org or call 403-287-4145. CLIMBING • Pre-booking your session is recommended, although drop-in access will be welcomed as space permits. • To book, email jnam@glencoe.org or call 403-287-4138. CURLING • Members can book online four times in a seven day period. • A second time may be booked after the first time has been checked in and played.
MASKS ARE RECOMMENDED • Upon entering and exiting • When travelling throughout the Club, including in all hallways and common areas • In all locker rooms and washrooms • In the Pro Shop • During your appointment in the Wellness Centre and Physiotherapy • During meetings and events
FITNESS CENTRE • Bookings can be made up to seven days in advance online or by calling the Sports Office at 403-243-7342 or the Fitness Centre at 403-287-4176. • Members can have up to one active booking per day and up to four active bookings during a 7-day period. Once a session has been checked in, an additional booking may be made. SKATING • General Skate and Figure Skating must be pre-booked online. • Members can book seven days in advance. • General Skate bookings are limited to one booking per day. EPTC • EPTC Members can book two days in advance. Email eptc@glencoe.org or phone 403-452-8631 for same day bookings.
A limited number of re-usable masks will be available for purchase in the Wellness Centre and complimentary disposable masks will be available for members who require them.
Please visit our website for the most up-to-date rules. GLENCOE LIFE Volume 5, Issue 2 13
MEMBERSHIP
» New Members MEMBERSHIP CARDS/FOBS & SECURITY ACCESS BARRIERS Our barriers located at the West Entrance and Reception require members nine years of age and older to swipe their personal membership card or fob on top of the right pedestal to enter the glass gates. If you do not have your card/fob with you, please wait at the desk to check in with the next available Member Services Representative. Members do not need to swipe their membership card or fob when exiting the Reception gates. Please note, Junior members nine to 17 years are not able to charge without their valid membership card. If you need a new membership card or fob, please see a Member Services Representative at the Sports Office. Members eight years of age and under need to be supervised by an adult while in the Club.
MEMBERSHIP DATABASE Please ensure we have your current email, mailing address, birthdate and phone numbers in our membership database. Kindly forward any changes to membership@glencoe.org Changes to dependents, spouse or membership status can also be sent to this address. Please include your name and account number.
QUESTIONS ABOUT YOUR ACCOUNT? In order for us to best respond to your account inquiries, please direct your specific questions to the following staff members: • Membership Leigh Gerard: 403-287-4104 Ann Trussell: 403-287-4132 membership@glencoe.org • Accounts Receivable 403-287-4135 glencoear@glencoe.org Account & Payment Queries
• Wellness Centre 403-287-4174 wellness@glencoe.org • Physiotherapy Clinic 403-287-4179 physio@glencoe.org • Fitness Ken Clarke: 403-287-4169 kclarke@glencoe.org
AUTO PAYMENT Sign up for Auto Payment from either your personal banking or credit card. Please contact Accounts Receivable at glencoear@glencoe.org or 403-287-4135.
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• • • • • • • • • • • • • • • • • • • • •
Alexander Djukic & Sabrina Apel Allan S Hargreaves & Patricia Grier Anna Fournier & Lee St. Arnaud Beth R. Pollock & Sean E. Pollock Brandon Goods & Shannon McNeill Dr. Michael Parchewsky & Julie Parchewsky Eymbert Vaandering & Jennifer Vaandering James D Morton & Janice Morton Jesse Bobrowski & Anar Bobrowski John Savard & Mercedes Savard Katelyn Marie Gardner Kyle W. Johnson & Claire Johnson Mark D Roberge Matthew A Hillhouse & Jennifer Brandon Michael Kwan & Kristen Kwan Pat Elynuik & Colleen Elynuik Patricia Bathory & Lauro Fiuza Patrick M Gobran & Karli Leitl Sebastien Boulanger Trevor Fridfinnson & Geeta Sankappanavar Webster Mundy & Tracy Mundy
» In Memory Of • • • • • • • • • • • • • • • • • • • • • • •
Barry Harrison Chris Lamarsh Daniel Secter Dorothy Lomas Dr. M. F. Mohtadi Edward Best Elliot J. Mezzarobba Gordon Cassie Hans Paulsen J. D. Clay J.H. Carruthers Lloyd Rodway Marion Moon Mary Louise Harvey Michael Kerr Molly O'Neil Peter H.L. Breen Rachel Cameron Raquel Lamrock R. E. Hall Sheila Heater Ted Valentine William B. Shaw
MEMBERSHIP
Guest Policies
CLUB NEWS
Members 18 years and older have the privilege of introducing Sports or Social Guests with access to these facilities.
In addition to the weekly email, sign into glencoe.org to view the Club News section for the latest updates on what’s happening around the Club. You’ll be able to view event results, videos, general news, Glencoe Life (digital edition), Pro Shop specials and more. Visit glencoe.org
SPORTS GUEST Venue Access • • • • • • •
All Sports Facilities Showers Steam Room Locker Rooms Massage Outdoor Pool Deck & 29 Degrees Childcare
UNAVAILABLE AT THIS TIME
EVENTS PHOTOS
Fees • Junior - Day Pass $11 / Week Pass* $44 • Adult - Day Pass $18 / Week Pass* $72 • Sports guests are limited to one visit per month *Week Passes are intended for out-of-town guests (100 km+ out of Calgary) only. They are valid for seven (7) days.
Dress Code • Racquets: Predominately (75%) white clothing. • Shinny: Helmets are required for all players under the age of 18. • Fitness: Clothing with no profanity. • Aquatics: Conservative swimwear and sun tanning attire for a family-orientated facility.
SOCIAL GUEST Venue Access • Café 29 • Argyle Kitchen + Patio • Social Functions
Fees No charge for Club access. All dining facilities accept Visa, MasterCard, Interac and Cash.
Dress Code • Argyle Kitchen + Patio: Smart casual. No ball caps, no white racquet attire and appropriate summer attire on the patio.
JUNIORS All juniors under 18 wanting to sign in a guest must have permission from an adult member on their account. For both social or sport activities, a guest fee is required if the adult member is not in the Club with them.
UNAVAILABLE AT THIS TIME
The Glencoe Club website (glencoe.org) has an Events Photos page containing galleries of all our recent events. All of the photos are viewable in a beautiful picture gallery that works great on desktop, laptop, tablet or smartphone. View photos from recent Glencoe events and/or download them at your convenience.
GUEST WIRELESS The Club provides an unsecured Wi-Fi connection throughout all member areas including the Outdoor Pool Deck and West Patio. Using your Windows or Apple “wireless network connection” utility, browse for the SSID “Glencoe Member”. Your PC may warn you that this is not a secured wireless connection. If you agree to the connection terms, continue to connect. If your PC uses a proprietary wireless network utility, please follow the manufacturer’s instructions for “scanning for a new wireless connection”.
GLENCOE APP A convenient way to access many of the features on our website. Just search “The Glencoe Club” in the app store. With the app you can: • View statements and reservations • Book tennis, squash and badminton courts and curling sheets • Register for classes, programs and Club-wide events • Book Wellness services • Receive important alerts • Read the latest Club news and member achievements • Find a directory of Glencoe staff
GLENCOE LIFE
Volume 5, Issue 2 15
MEMBERSHIP
The Legacy Project Get to know some lifelong Glencoe members as they share their memories and love of the Club.
Barbara McCullough Barbara McCullough is the daughter of The Glencoe Club’s first President, Ernest A. McCullough. As a young school girl, she walked every day after school to participate in skating at the Club. Barbara did this for many years until her late teens. Barbara was first a member in the late 1930’s.
How long has your family been at The Glencoe Club? I was born a year after The Glencoe Club was founded, so I had to wait a little while to come here. My older brother and sister came here and enjoyed it… and then I got old enough to come here and I never stopped coming every day. It was my greatest love. What sports have you played throughout the years? I loved skating. Skating was my favourite. I was a little afraid to jump and twirl, but some people tried to help me. I didn't love figure eights and I never became a star, but I was a pretty good skater. There was a young pair the same age as me — about seven or eight years old — and they were stars. One was Ellen Sweeney and the other was Wendy Irwin. They were good, that pair! With the skating, I learned discipline and fortitude and all about trying very hard. I knew I wasn't going to be a champion, but I just loved skating, period. What are your favourite early memories from the Club? Every year, The Glencoe Club had a carnival at the old hockey arena. It’s still there (the arena). Lots of people came. It was quite crowded. I was always in the group with the soldiers I loved so much. We had beautiful costumes. It was so much fun. There were wonderful skaters from The Glencoe Club in those days. I came from my house on 10th Street by myself.
16
glencoe.org
Kids don't go out by themselves like they did then, but I went down the hill every single night after school for two hours. I skated every night. What do you remember about the fire? Well, you know, I lived outside of Calgary for a while, so I wasn't here when that happened. I came right after. I just remember that my father was older then and he was heartbroken, just heartbroken. He could see it from his house. But they did build enough of it again pretty quick — like the pool outside. I remember bringing him here and he went in the pool and he was happy, then, that they were bringing it back. Who were your heroes in the Club growing up? My father. He was my role model in everything. He came home one day and said to my mom (he called her Dorath; her name was Dorothea) that Calgary needed a sports club and so he went about making it happen.
MEMBERSHIP
What does being a member of The Glencoe Club mean to you? It means very much. I’d like to tell the people in 50 years that being a Club member would be something to strive for… even if you couldn't get a membership here right away. I’d tell them to appreciate how much work it took to get this place happening. It is a wonderful place. Any final thoughts? It's changed a lot, but the spirit of The Glencoe Club is strong and can’t be changed. A
1951: H. Aiken, B. Morrison, Ms. French, B. McCullough, E. Gooder, Ms. McHoch, Ms. Miller, Ms. Gibson, K. McGillivray, B. McGillivray, Mcguire S., Aiken E. McCullough
ARE YOU A GLENCOE CLUB MEMBER WITH LIFELONG EXPERIENCES TO SHARE? We’d love to interview you (on video or send you a short questionnaire), then run highlights in Glencoe Life. If you’re interested, or you know someone else we should interview, please email create@glencoe.org If we feature your story in Glencoe Life, you will receive a
COMPLIMENTARY DINNER FOR TWO IN ARGYLE!
LEGACY PROJECT GLENCOE LIFE
Volume 5, Issue 2 17
AFFILIATED CLUBS The Glencoe Club is currently affiliated with over 80 clubs worldwide. Our affiliated clubs have varied policies with respect to access to their clubs: signing privileges, guest regulations, etc. All affiliated clubs require a letter of introduction sent by a Glencoe representative. Some affiliated clubs are able to provide accommodation. Some require payment of any charges before departure, while others will bill any charges through your Glencoe account. It is quite important that Glencoe members check with the Club office before departure to avoid any embarrassment. There is an administrative fee equivalent to three percent on all charges that are made at other clubs where there are affiliate charging privileges. Any charges from affiliated clubs outside of Canada must be paid at the time of service. PLEASE NOTE: You require a letter of introduction before visiting any affiliated club. An up-to-date membership card is required for all affiliated clubs. ●A ccounts must be paid prior to departure ■ Accommodation $ R eciprocal/Facility Fees may apply For more information, please call Member Services: 403-243-2506 Please send your feedback on reciprocal club visits to: membership@glencoe.org
AFRICA
Cape Town: Kelvin Grove Club Johannesburg: The Wanderers Club (Accommodation at Protea Hotel Wanderers)
ARGENTINA
Buenos Aires: The Hurlingham Club
AUSTRALIA
Melbourne: Royal Automobile Club of Victoria Sydney: Tattersalls Club
Darussalam: Royal Brunei Yacht Club
18 glencoe.org
■● $●
IRELAND
●
CANADA ALBERTA Edmonton: Derrick Golf & Winter Club Royal Glenora Club BRITISH COLUMBIA Pitt Meadows: Swaneset Bay Country Club Vancouver: Arbutus Club Hollyburn Country Club Jericho Tennis Club Terminal City Club Vancouver Lawn Tennis & Badminton Club Victoria: Bear Mountain Tennis Club Union Club of British Columbia MANITOBA Winnipeg: Winnipeg Squash & Racquet Club (Men’s Club) Winnipeg Winter Club NOVA SCOTIA Halifax: Royal Nova Scotia Yacht Squadron ONTARIO London: The London Club Oakville: The Oakville Club Ottawa: Ottawa Athletic Club Toronto: Adelaide Club The Badminton & Racquet Club The Boulevard Club The Cambridge Club (Men’s Club) The Granite Club The Royal Canadian Yacht Club Toronto Athletic Club Toronto Cricket, Skating & Curling Club Toronto Lawn Tennis Club The University Club QUEBEC Montreal: Club Sportif MAA Club Atwater Mount Royal Tennis Club SASKATCHEWAN Saskatoon: The Saskatoon Club
JAPAN
Kobe Club (Accommodation Hotel Tor Road) Tokyo American Club
■ ■● ● ● ●
● ● ● ● $● $● ● ● ● $■ ●
Beijing: American Club ● Hong Kong: Hong Kong Football Club ● Kowloon Cricket Club ● LRC $● Shanghai: The Shanghai International Tennis Centre Club ■● ● ● $ ■ ● ● ■● ■●
● ■● ■●
MALAYSIA
●
Raintree Club of Kuala Lumpur
SINGAPORE
The Tanglin Club $
●
Dublin: Fitzwilliam Lawn Tennis Club
Alabang Country Club, Inc Baguio Country Club The Manila Club $
● ● ■●
Jakarta: Mercantile Athletic Club
PHILIPPINES
CHINA
London: Army & Navy Club City University Club The Hurlingham Club The Lansdowne Club Roehampton Club Royal Overseas League The St. James’s Hotel & Club
Kolkate: Space Circle Clubs & Resorts Pvt. Ltd The Circle Club The Spring Club Maharashtra: PYC Hindu Gymkhana
INDONESIA
Brussels: International Club Château Sainte-Anne ■ ● (Accommodation at Hotel Astoria)
BRUNEI
INDIA
■●
BELGIUM
ENGLAND
A digital brochure with links to the various clubs is available to download from glencoe.org
● ■ ●
● ■● ● ■●
THAILAND
●
The British Club Bangkok
UNITED STATES ALASKA Anchorage: Petroleum Club of Anchorage CALIFORNIA Berkeley: Faculty Club of Berkeley Los Angeles: California Yacht Club The Los Angeles Athletic Club Riviera Tennis Club San Francisco: Marines’ Memorial Club & Hotel The Olympic Club University Club of San Francisco COLORADO Denver: Denver Athletic Club ILLINOIS Chicago: University Club of Chicago MICHIGAN Detroit: Detroit Athletic Club MINNESOTA Saint Paul: University Club of Saint Paul Minneapolis: Women’s Club of Minneapolis NEW YORK New York: New York Athletic Club The University Club of New York Rochester: Genesee Valley Club OHIO Canton: Glenmoor Country Club Cincinnati: Cincinnati Athletic Club OREGON Eugene: Downtown Athletic Club Portland: Multnomah Athletic Club TEXAS Houston: Houston Racquet Club WASHINGTON Bellevue: Bellevue Club Seattle: Washington Athletic Club Spokane: Spokane Club WASHINGTON, D.C. The University Club of Washington
■ $■ ● $■ ● ■● ■● ● ■ $■ ● ● $■ ● ■● ■●
● ● $■ ● $■ ● ■ ■●
Note: the onus is on the member to find out which clubs are open to guests and what restrictions are in place. The Glencoe Club will not be accepting reciprocal club visitors until further notice.
COVID-19
REPORT
As the dynamic local situation regarding COVID-19 evolved, The Glencoe Club began proactively strategizing and planning with our Emergency Response Team. ON MARCH 11, 2020 COVID-19 WAS OFFICIALLY DECLARED A PANDEMIC AND ON MARCH 16 THE CLUB CLOSED ITS DOORS FOLLOWING THE MANDATE FROM THE CITY OF CALGARY. During the almost nine-week closure, our employees came together with innovative ideas and solutions to continue to build opportunities for engagement, wellness, camaraderie and connections with our members. Our Club values of integrity, relationships, wellness, caring, respect and innovation were elevated as we navigated our way through this challenging time. Our end goal, however, remained the same – create exceptional experiences. While life with COVID-19 is not over, we know our Club and our members are ready for whatever the future brings. HERE’S A RECAP OF OUR JOURNEY SO FAR.
Navigating through a pandemic...
COVID-19 REPORT With the Club closed, our digital channels became our top methods of communication.
MEMBER COMMUNICATION MEMBER EMAILS Critical ‘COVID-19 Club Updates’ were released immediately to members by email and on our websites. glencoe.org/covid19 and glencoegolf.org/covid19 became information hubs for updates, FAQs, links and more.
8,203
To ‘Stay Connected’ with members, regular weekly emails increased to twice per week (every Tuesday and Friday) and included a variety of member offers and engagement features such as virtual learning, workouts, recipes, tips and more!
CLICK RATE UP 14% OPEN RATE UP 11%
PAGE VIEWS (MARCH – JULY)
Thank you for the update. Thank you to Danny, Management, staff, and Board members. I love our COVID slogan: “The Club is closed, but the The information that you have Community is not.” I grew up at the sent to the membership and keeping us in the loop regarding Club – nothing is more true. Happy Mother’s Day to all. ~ BM decisions and plans has been awesome, right from the first COVID concerns to the current reopening plans. ~ BR
INFO@GLENCOE.ORG All incoming Club inquiries were centralized to one email address that was monitored 24/7. This quickly became a critical method for members to contact the Club.
2,400+
EMAIL RESPONSES MARCH 15 – JULY 31
COVID-19 REPORT Engagement on all social channels spiked in March:
• Our team of almost 400 employees was reduced to 30-40 core staff working in membership, accounting, creative, human resources, IT, health and safety and operations to perform critical tasks and ensure continued and efficient Club operations, security and communications.
• Followers increased by
• IT quickly got to work testing and configuring virtual meeting software and getting work-from-home setups complete.
75%
more than the monthly average. • Profile Views increased by
89%
more than the monthly average. • Linkin.bio Clicks increased by
85%
more than the monthly average.
275 TOTAL WORK DAYS OF VIRTUAL MEETINGS
• The Canada Emergency Wage Subsidy and the Canada Emergency Response Benefit programs, combined with contributions from the Club, enabled us to provide most employees with some form of salary during the closure. • Knowing the importance of locker contents and the abrupt closure of the Club by the City of Calgary, the team quickly put together a process for members to safely pick up their belongings.
740
LOCKER PICK UPS
40 videos • 4,300+ views • 380+ hours of watch time (as of July 30)
+
NUMEROUS DAILY WORKOUTS ON OUR SOCIAL MEDIA CHANNELS!
75%
83%
more than the monthly average.
more than the monthly average. • Reach increased by
We created a variety of digital experiences for our members – #GlencoeLife at home. These daily doses of inspiration and motivation were well received!
41%
compared to February. • Engaged Users increased by
57%
compared to February.
Immediately upon the Club closure, Group Fitness Supervisor, Simone Hodgkinson and Wellness Director, Jessica Power Cyr, jumped into action to get workout videos out to members so they could continue with their fitness routines at home. Five full workout videos were created, filmed, edited and posted to YouTube in less than three days, with more added each week.
1
1,565 VIEWS
2
1,399 VIEWS
3
987 VIEWS
GLENCOE LIFE
HOME WORKOUTS
454 MEETINGS 3,293 PARTICIPANTS 123,644 MINUTES
• Followers increased by
• Page Likes increased by
SOCIAL MEDIA
BEHIND THE SCENES
Volume 5, Issue 2 21
COVID-19 REPORT VIRTUAL LEARNING Virtual learning opportunities were offered to help students stay on top of their studies during school closures: • Virtual Tutoring provided by Soby’s Music & Tutoring • Virtual Reading & Math Sessions provided by The Reading Foundation
VIRTUAL & OFF-SITE PHYSIOTHERAPY APPOINTMENTS
VIRTUAL TRAINING SERVICES
To provide continued service to our members, Glencoe Physiotherapy offered appointments virtually and off-site when possible.
Our dedicated team of Personal Trainers, Group Fitness Instructors and Fitness Consultants provided virtual training, coaching and consults.
COMPLIMENTARY VIRTUAL OFFERINGS
I have really enjoyed the ‘no extra fee’ Zoom and outdoor fitness and yoga/pilates classes, and birdwatching outings, that you have made available without extra fees the past few months. This COVID situation has changed a few things for the better at the Club. Communications with members have improved, your online schedule and reservations systems have been enhanced, and some new and innovative programs have been added. Bravo! ~ JN
I have been doing the Zoom fitness classes since they started. They are awesome; especially on rainy days like today. The Club is doing an awesome job accommodating us at home during this pandemic. Keep up the good work! ~ VS Thank you for all you are doing during these challenging times. The virtual fitness classes are wonderful – so happy and grateful for the efforts being made by Simone. ~ MM
VIRTUAL BRIDGE With physical distancing restrictions in place, playing bridge in a club setting was no longer possible. Our Glencoe bridge community was quick to create a Virtual Bridge Club as well as offer complimentary virtual bridge lessons.
VIRTUAL YOUTH CLASSES
75
• Learn to Draw with Hannah Hodgkinson • DANCEPL3Y • Creative Kids Dance with Miss Karebear & Mr. Mike • Bassburn Dance Fit • Virtual Preschool Scavenger Hunts & Activity Classes
VIRTUAL SPEAKER SERIES Our popular Speaker Series came back – just virtually! From April to June we offered a variety of interactive talks from an assortment of experts.
ONLINE PLAYERS
• Beginner • General
313 11
MEMBERS ATTENDED
VIRTUAL SPEAKER SERIES
186
LESSON PARTICIPANTS
COVID-19 REPORT VIRTUAL REGISTERED FITNESS CLASSES Beginning in April, live virtual fitness classes were available for all members. Complimentary classes included SWEAT45, Pilates & Core, Vinyasa Yoga, Cardio & Core, Hatha Yoga and Bodyweight Bootcamp.
13,859
TOTAL CLASS REGISTRANTS (APRIL – JULY) Just to let you know I am enjoying the emails – club information, virtual classes, recipes, ideas, club YouTube channel, and the bird watching section. Please pass on my thanks to all involved. I would also like to thank Jury Nam for alerting me to the Merlin Bird ID app. It is excellent! Thanks so much. ~ LM
MEMBER ENGAGEMENT BECOME A BIRDER Starting April 21, Jury Nam, Director of Climbing & Outdoor Programming, began #GlencoeBirders and shared featured Birds of the Week, interesting facts and tips on birding, how to attract certain birds to your backyard, and more! Read more on pages 58-59.
LET’S GET QUIZZICLE From April 21 - May 19 members and employees were invited to join our online trivia challenge. Host, Chris Jennings, was live on Instagram every Tuesday to reveal eachw week’s set of questions. An average of 26 teams participated weekly. Current leaders were announced every Friday – all in the running for the final grand prize. #GlencoeQuizzcle
528 Triceps Dips Air Punches
FREE SPACE Upright Row with soup can
Calf Raises Butt Kicks
Tricep Sit to Stand Kickbacks (with a chair) with soup cans
Leg Swings
Toe Touches Bicep Curls with soup cans
Bear Crawl
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HOW TO
Incline Shoulder Taps
LU NC H FE TO MAKE 1. Trim away
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THE GREM
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ACADEM THE GREMO LATA 1 preserv ed meyer grated lemon zest of a regular or the lemon large 1 bunch italian parsley 3 large garlic ¼ tsp freshly cloves black pepper ground 2 tblsp freshly squeez lemon ed juice ½ cup extra-v irgin olive oil
STEAK y - Frid2THE S bone-in ay Cut 1.5 | ribeyes 11 am – – 2 inches aged if thick, 4 possible AAA and . grey sea salt or smoked extra-v maldon irgin olive oil
pm
HA PP Y HO
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UR Monday -
tables. fruit/vege • Washing and clean up. • Meal prep g toys. • Organizin • Baking.
Friday
| 11 am
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Yoga for
Runners
BY SIMON
E HODG
POSTU
RE
1. CHILD ’S POSE (Adho Mukha Virasan a)
2. CHEST OPENE
& HIP R Baddha (Supta Konasa na)
KINSON,
GROUP
FITNES S SUPER VISOR
COACH ING POINT S • Kneel down, toes together, • Extend knees apart. forward and length • Keep en the the buttoc arms. ks back • Rest the toward head on s the heels. the floor or a suppor t.
• Have a bolster , rolled suppor up mat ts for the thighs by or pillows lying • Lie back the side. horizon and positio tal and opposite the breast n the suppor t across • The back bone. the back of the ribs, suppor of the shoulders t and should should be • Soles descen of the feet d toward off the edge of the s the together, • Take the hands knees apart, floor. behind If necess suppor the head ary place t the thighs. to enhanc a suppor e the chest t under the head. stretch TOE . • Lie down (Padan with knees gustha • Extend sana) bent and the feet to the ceiling place strap around • Press out throug feet. , keepin g the buttoc h the heels • Keep the upper ks down. and keep body down the legs • Keep straigh the and the t. neck relaxed weighted. sacrum firmly down and . the buttoc ks equally
3. HAND TO - 2 Legs BIG
HOME
Jumping Jacks
Hold a Tree Pose
Stretch for 10 minutes
DOWNLOADABLES YOGA @
Spend 5 minutes deep breathing
Jump Squats
leti cM
an ag er
d r Chil
March on the Spot
Go on a Walk around the block
Arm Circles
Wall Sit
Ath
every Tuesday
g You
Bent over row with soup cans
Squat to press with soup cans
stores, castles, build houses, t. fabrics to equipmen rolls, string and and other toilet s, bins , tape, adding cars, toys ns, buttons, container clothespi ties by • Use boxes, Create communi more. rocks, marbles, Q-tips, and and more. play – coffee filters, screws. and parts rollers, potatoes, • Loose sticks, straws such as brushes, , nails corks, popsicle mediums yarn. such as hammers use various glue, beading, or parent, use tools • Paint – of a with scissors, – with the help • Crafts . with tools outdoors • Activities to build creations new pieces. and create and wood e old jewelry • Repurpos
E
CREATIV
eS
High Knees
Dead Bug
ings
Guidin
Pushups
(on the wall, ground or in between)
OUR S FROM LIST OF IDEA OL TEAMS CHO A GREAT RE & PRES CHILDCA
Argyle Rib with Me steak yer Lemo n Grem olata
!
Or check your email
aCTiViTi
Glencoe Preschool created a private Instagram account so teachers and students could stay connected and continue learning opportunities.
N
I
B Walking Lunges
O
G
S! FoR KiD
APR
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BLACKO
LLENGE IL FITNESS CHA
Chris Jenn
Join us LIV E on Instagram every Tuesday at 7 pm!
VIEWERS TUNED IN ON INSTAGRAM LIVE
UT
BINGO
WITH YOUR HOST
COVID-19 REPORT Following Alberta’s Relaunch Strategy, The Glencoe Club began re-opening in a strategic, measured and controlled phased approach, with new standards and protocols in place. TO ENSURE THE SAFETY OF BOTH OUR MEMBERS & EMPLOYEES, WE: • • • • • • •
THE CLUB IS OPENING,
one step at a time!
TOTAL MEMBER DECLARATION FORMS SIGNED AT BOTH CLUBS
6,900+ PHASE 1
RE-OPENI NG:
Membe Access r Package Updated June
4, 2020
COV & CO ID-19 M EM MPL IAN BER H CE D E ECL ALTH ARA TIO N
Dear Memb er, This Club. declarat Failu ion mu re to st do so be co We all will mplet COVI mana result ed wi ge to in thi D-19 go in de th the pla nial go to ha s docu lf. The y by the of ac lf sta ment. Club ve rte cess pres the is pe rules of The to thers prior co cribe rm d by urses av Club ap itting golf an Club. to tee d no ing prec play the ailab As yo w we off for Club. iat ba le are by me u are aw Any to play. es and sed on golf as failur the at Th Acco expe taking mbers are, the assu king tha cts e in e Gl yo conta ran t this rdingly, enco virus pr can regard you ur coop ce a meyou ob ine e Go ca be uden agree eratio lf & thems no as t steps d in thi n be tra mber serve, wi ll res Coun just s do to ns elves suran ult in to obse n to op makes as str try ce tha impose cume mitted , an to discip rve an en the ict nt ca d if by as First and t the the cours the Clu ly, our nnot linary d ful en ym Name vir y ch oose us will force ap provideptomati actio ly abide es to b and to rules of : pla ns. prop to pla not s c ind Last by ce risk be all rul y, and each ot rtaint riate ividu Name y, to co te the her es an to co y pr als take ntrac : mitiga sign the ted otocols that the and ac d reg ntinu the e. To Memb and Club by e anc te ris ula vir to co ort pla ple k of us rd ke er Nu tions l imp com using eithe yers. Th ep me will no ingly mber: critica uired to s prior to mbers t be the sta r co is is Date is of req tion ntr ers are tra a tem tric (DD/ actin an ris ns memb the Club l res MM g the k that d emplo mitte ents ma s and of rationa /YYY d. Th virus each ye de ployee members rent ope Y): of em lt cur or tra memb es safe, e Club By co son. safety ALL adu ge the is er bu nsmi 0 sea mplet and led ic, MBER: tting must as t there the 202 ing health Pandem acknow ER NU t for se it to and I he and b, the VID-19 MEMB ry visi reby subm ding, othe ss e Clu CO the and eve rs. Glenco ing the Understan itting las decla each or At The ration dur tion of in my t 14 da re tha this b, on decla gestion ys (in t neith the Clu ho of ope ing Declaravices. the gh, con ration essing Club usehold cludin er I no follow es and ser to acc er, cou r rec , g fev r for ex yo anyo prio omme perie a fev u ag a mi faciliti VID-19: owing ne in er, the ree h CO ME: requir ndation nimum nce any coug the foll to th ent wit h, so my hous ER NA sider pe co e sist em ot MB con fo rio ld or con he ME re ents llowi eh d d to ¨ NO hin ptoms in thi rwise by of 14 da flu-lik throat, old ha ng: YES require ada witAgree s de s or sym S)? ¨ Al ys aft e symp respir ve ex ers are of Can s (AH clarat berta side the sign Memb toms atory perienc Healt er the d out Service ion any of illnes ed I he aft co are travelle Health NO laying reb no lonh Servi ld or flu er subm s and any co PTOMS UBy. -19 or Alberta tly disp YES ¨ SYM ECaCL nada decla -like itting difficu ld or COVID ger ces. Th s by THthi curren ath? ¨ re tha flu e for in eff sy is 14 day lty TER s de in the Are you ss of bre positiv t ne ect. agreememptomsthis decla breathi-like sy T EN the last pa ith theand clarat mpto tested ng within shortne ha rat nt wi DO NO ns datefor me ion, st 14 da er I no URE o has ll rem ve comp ion, I wi ). If I or ms in dewe -isolate I wi ys r of ectatio please EXPOS son wh clared to self an ll ration return ll the . If I or anyone ain TIAL ions, -19 exp ns ans h a per ised est in eff letely res then no yone n VID wit an in stio to t adv no qu POTEN n tac my b’s CO any que ect ove hous Ags prior to are no lonCanada. t visit Thyone in my se con NO e you bee e Clu until olved or t visit the ab eh Have Th ger ree e n in clo YES ¨ the Glenco ty to hav in eff is agree Glenco househ old ha second val at the club upon any of d The you bee s? ¨ ortuni ect. for 20 n arri s” to decla erstan the opp ment e Golf old tra ve trave Have t 14 day hands utilize Iupo have d “ye t I und re had an ve lle will the pas h my to read swere ge tha t I have rem d Coun l to an d to or was PR me an led to OTOC add for ain and now had cally: ge tha in eff try Clu y coun ertake ntified u have sh , I ack nowled . Specifi this canOL sports unde eeou If yo b for try ou a lay-ov ect will und been ide ld the ack ument ons I agr I no S DECL rstand and un ng doc visi tsi also es. a er has I til ing edi mi pro de tim t co this in an ers ow. ash the nim itizers at all sup mply ARATIO the “THE d bel the stated y Club um Cana mitting handw hand san feet Agree ing as N” with uent decla perio da after country GL By sub ons outline ere to s. tres/6 l distanc sed these as comm ENCO d adh 2 me ou s of freq hol-ba res facilitie sica provisi ee to the of 14 da submitt tside nts of polic unica E GO r phy benefit to alco restroom I agr requir ing ing ys g uireme conside LF d the Access ies. and ted r usin SIGgram. refrain b. emen after erstan ing req by the AND I will ell, NA anc but I und at the Clu and afte pro COUN dist ts in TUling unw ies, ¨ arrival Club ncoe sical before this activit if fee RE: a Gle ers and TRY CL , and the phy in some Club ing in memb acce UB facility ere to ion ing the ticipat n for CO pt an to adh participat ng leav ess par directio d wa VID-19 to agree includi s and ver, unl MEMB ive ¨ Icomplexity . tegies caregi any supplie . their e stra ipment. t aid pation right ER RU mitted ch of hygien partici ing firs equ to go LES a not per ’s rea provid ring vention sharing lfing AND sts are yees y in arm is wea on. not ss pre GO privi mber ¨ Gue n must sta basic illne ssarily, and d with emplo issi leges LF the meof transm ece uce st Childre ere to that
LTH HEA TION A BER MEM DECLAR E ID-19 COV PLIANC M O &C
Limited Club access – both the spaces available as well as club hours. Enforced physical distancing. Provided employees with Personal Protective Equipment (PPE). Installed plexi-glass barriers in close-interaction areas. Decreased contact points. Increased cleaning and sanitization procedures. Required completed COVID-19 HEALTH & COMPLIANCE DECLARATIONS from both members, guests, and employees before entering the Club. ¨ ¨
¨
unn mu adh be red ects and ensure it the risk ee to s will e. g obj time s will I agr to lim start servicever possibl rating touchin ployee ng care dical from eduled d, em ing ope per eivi where d me ir sch are” require r to rec ule dur and dee erstan y. r to the prio aid is I und vide “self-c r-sched ayers first s prio mask ssions onl a 2 hou tatic spr dical anced to pro pre minute y. tros n 10 ms on ivit ere adv or non-me to com is not lier tha ir act restroo b with elec • Wh cedure limited and ancing no ear tion of the pro will be l dist faces out the Clu arrive ple sur sica CPR to d d com ugh har n. ere phy • Any ve n of require s of the rk thro e to ope n wh nfectio ht wo b. the abo ers are10 minute directio g disi s overnig ces are abl with ncoe Clu n Memb ing oin hin t eve ong spa ¨ leave wit rs, ude provid ting The Gle d tha n incl en these directo will be erstan sports at conduc nfectio wh and Club, pation at e. areas this tim ncoe will be le for disi ker rooms her und s and tici mon at yees . I furt service loc edu The Gle during par Emplo This sch such as in com r masks the pation d pate. masks d to wea partici pating in partici be acquire hours. g in areas ring s for g to tici y uire be wea not req ble rule ss in par choosin which ma cleanin shall s self in applica or illne ers are yees h my ble illnesse by all of injury wit Emplo ng. Memb de s will abi is a risk remain communica occurri d and safety there for erstan in place sonal d liable per und I for ures be hel sibility ll not proced DATE: respon yees sha plo The sole s or em b. officer ncoe Clu The Gle
NG:
RE-OPENI
PHASE 2
Member Access Package
TURE: SIGNA
Updated July
14, 2020
THE GLENCOE GOLF & COUNTRY CLUB GOLF SEASON BEGINS MAY 4
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RT S TORA GE GUES T PLA Y LEAG UE P LAY MATC H PL AY
S OOM
JUNE 3
JUNE 2
CLUB
LOCK ER R JUNE 1
& CA
PES C OUR LESS ONS
MAY 19
& SLO
FACI LITY
LAKE S MAY 16
TICE PRAC MAY 9
URSE
FORE ST CO
MAY 6
COU RSE
BRID MAY 4
GES
GOLF APRIL 27
WEE KLY E
SES
The Glencoe Golf & Country Club navigated through many uncertainties and unknowns as they began preparations for the upcoming golf season. On April 30, the Alberta Government gave the go-ahead for golf course openings and in just a matter of days, Turfcare got the course in playing condition, 300+ signs were created and installed, and staff was equipped with PPE and training for new protocols.
COVID-19 REPORT PRE-SEASON ACCESS Before the season start, The Glencoe Golf & Country Club was pleased to offer green space for walking to enhance the physical health and mental wellbeing of our members during the provincial COVID quarantine.
COVID CANCELLATIONS • • • • • • •
Opening Cocktail Party 2020 Glencoe Invitational 2020 Canadian Men’s Amateur Championship Ladies Member Guest Men’s Member Guest Senior Men’s Member Guest All Interclub events This season quickly became one of our busiest with
37,460
In these unusually challenging times, we are totally aware of some of the issues you have had to deal with. That being said, please know that we are understanding and appreciative of the protocols in place. It is a credit to you that the Club has handled the opening so professionally, and that the Club is off to such a wonderful start. It has been our impression that every possible detail has been managed to make the opening, and subsequent accommodations, as pleasant and smooth as possible. We felt it was important to let you know that your efforts are very much appreciated. ~ JG
Just wanted to let you know that I appreciate these very good and informative updates. As well, things seem to be running very smoothly In the middle of a pandemic, and the course is simply great! Thanks to you and your team for all your hard work! Regards, ~ KM
HIGHEST ROUNDS OF GOLF IN ONE DAY (MAY 24)
ER 20N20 SUMM TIO CIA L EDI SPE
THE FLAG The Flag was released as a Summer and Fall issue, rather than its regular monthly editions.
1500
1,477 1,189
1,098
900
5000 13,361
0000
0
651
1200
0000
5000
ROUNDS OF GOLF (MAY – JULY)
8,782
9,654
785
600
11,008
589
511
390
300
6,463
MAY
15,317
JUNE
May (MAY – JULY) June TEE TIMES
0 July • 2019 • 2020 JULY
263 LADIES
Ladies
MEN’S
Mens
LEAGUE PLAY (JUNE – JULY)
G.L.E.E
Glee
SENIOR
• 2019 • 2020 Senior
COVID-19 REPORT
PHASE 1 OPENING
PHASE 1 OPENING VIDEO To ensure members were prepared for our new Club protocols and guidelines, we released a informational welcome back video.
1,724 VIEWS
I just had to write and say how impressed we are with the incredibly responsible actions that the Club has taken over the last 4 months. We know it’s not easy. Thank you to everyone at the Club for all the time planning and execution of the openings, the courses, and the communication with the members. We just wanted to let you know that it is much appreciated. ~ CP
MAY 14 • • • •
Café 29 – Pre-ordered Take Out Pro Shop – Retail Only Elbow Park Tennis Club – Singles Play Chiropractic & Physiotherapy
MAY 25 • Argyle Kitchen + Patio – Reservations
JUNE 5 • Café 29 – Reservations
PROGRAMS & SERVICES • • • • •
Complimentary Virtual Fitness Classes Outdoor Fitness Classes Birding Walks Beginner Bike Maintenance Classes Virtual Personalized Nutrition
I just want to say how pleased I have been with the re-opening of the facilities. The staff is doing a very good job – fitness, locker room, help with online bookings, etc. I am sure I speak for many of the members in thanking everyone for the new protocols and safe environment provided for all of us. ~ EH
PROGRAMS
SUMMER CAMPS (JULY/AUGUST) Our teams made every effort to offer a variety of safe onsite and virtual camp options for our younger members.
ELBOW PARK TENNIS CLUB What usually takes four weeks to prepare the courts was done in two and a half weeks, and on May 15 ETPC was one of the first tennis facilities to open. Our team also introduced a new online system for purchasing a membership. This season was our highest membership base we have ever seen.
503 32 23 37% 250+ ONSITE CAMPS
TOTAL MEMBERS
INCREASE OVER 2019
VIRTUAL CAMPS
TOTAL CHILDREN REGISTERED
COVID-19 REPORT
JUNE 11 • Café 29 – Walk-in Dining
JUNE 12 • • • • • •
West Entrance & Locker Rooms Elbow Park Tennis – Doubles Play Indoor Tennis Badminton Childcare Wellness Centre
ACTIVITY BOOKINGS To ensure proper physical distancing, perform frequent sanitization between uses, and allow for contact tracing in the event of a positive COVID-19 case, the Club created an online activity booking portal:
15,781
TOTAL ACTIVITY BOOKINGS (JUNE-JULY)
BOOKINGS
PHASE 2 OPENING
Indoor outdoorbadminton FC tennis squash
JUNE 15 • • • • • • •
Argyle Kitchen + Patio – Walk-in Dining Fitness Centre Indoor Pool – Lane Swimming Squash Climbing Bowling Skating – Lessons
JUNE 29 • Outdoor Pool & Sundeck
JULY 4 • Skating – General Skate & Figure Skating
OUTDOOR POOL 1,816 INDOOR POOL 2,282 FITNESS CENTRE 10,447
BADMINTON 284 SQUASH 298 TENNIS 646
66 634 1,925
badminton tennis squash AQUATIC PRIVATE LESSONS (JULY)
PERSONAL TRAINING ARGYLE RESERVATIONS SESSIONS (JUNE-JULY) (MAY-JULY)
JULY 11 • Indoor Pool – Open Swim
PHASE 2 PROGRAMS & SERVICES • • • • • • • • • • •
Complimentary Virtual Fitness Classes Outdoor Fitness Cycle Studio Classes Registered Fitness Programs Glencoe Gators Private Swimming Lessons Aquafit Classes Birding Walks Outdoor Group Personal Training Outdoor Climbing & Hiking Summer Camps
COVID CANCELLATIONS • • • • • • •
Ice Show Easter Brunch & Dinner Mother’s Day Brunch & Dinner Preschool Graduation Achievement Awards Pickleball Various Club Champs & Year End Parties
I just want to say what a great job the Glencoe and all of the employees have been doing during our Phase 2 reopening. Our family has been to the Club almost daily using the pool, fitness, climbing, nursery and badminton facilities, and the experience has been really good. Booking the activities is now easy and just part of the new normal routine – in fact booking a time for personal lane swim or fitness has been great! We’ve enjoyed the Argyle – the food was delicious and the new outdoor patio superb. Thanks for all your efforts, its good to be back! I’ve been a member since 1961 and this is only the second time the Club has had to close for a while, so it’s really appreciated that we have a well thought out and managed reopening. Cheers! ~ JC
GLENCOE LIFE
Volume 5, Issue 2 27
THANK YOU
COVID-19 REPORT
On behalf of the Board of Directors, the Management Team and the entire staff, it is my pleasure to say to the membership welcome home. The last few months have been unprecedented times for our Club, our members and our employees. We appreciate the support our members have shown us as we continue to adapt to change and ensure our Club remains our members’ second home filled with exceptional experiences. The Club has strived to provide a safe and enjoyable refuge, and it is because of the members and employees that we have been able to achieve this. Jan Bloemraad, CEO, The Glencoe Club and The Glencoe Golf & Country Club
On behalf of our team at The Glencoe Club, I want to take a moment to thank you, our members, for the patience, support and kind words that you offered throughout the COVID closure. We’re very proud of the connectivity we were able to maintain including access to our social media accounts and utilization of our virtual programming. That being said, it’s wonderful to have you and your families back enjoying the Club – dining in Argyle, grabbing a quick meal in the café, shopping in the Pro Shop, using our services like Childcare, Wellness, Physiotherapy, and back enjoying all of our athletic and sporting facilities. I also want to take a moment to thank our member and employee family members who are core essential services workers, front line workers and health care providers. All that you did during the closure to keep us all healthy and safe is something we’ll all be grateful for. Jana-Lyn Fairbairn, General Manager, The Glencoe Club
On behalf of all of our staff at the Golf Club, I would like to say thank you to the members of The Glencoe Golf & Country Club for your patience understanding and support during these past few months. COVID has presented us with new challenges and a new way of club life without any manuals to go by. Working with our Board and Management team, we have been able to roll out measures to keep all of us safe but still be able to enjoy our Club. I personally feel very proud of our Club and how extraordinarily we have dealt with this pandemic as an organization. It’s an honour and a pleasure to work for you, please be safe and I look forward to seeing you at the Golf Club. Ash Chadha, General Manager, The Glencoe Golf & Country Club
QUICK FACTS AS OF AUGUST 14
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452
LITRES OF ALCOHOL-BASED HAND SANITIZER
37
ONLINE COVID TRAINING SESSIONS FOR EMPLOYEES
79
HOURS OF CONTACT TRACING AND INVESTIGATION
COVID-19 REPORT
Check out our COVID VIDEO STORY!
Available on YouTube GLENCOE LIFE Volume 5, Issue 2 29
FOOD & BEVERAGE
2 3
COZY + ELEGANT ARGYLE PATIO
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The patio was completed in March 2020 and provides the members with a three-season outdoor dining experience. Warmer months mean the chance to sit and enjoy the outdoors in Calgary and there is no better place to experience a great meal with family and friends than the Argyle Patio. The increased space has been injected with some WOW factor, making it both beautiful and functional. 1. Fireplace The large, two-sided gas fireplace provides a warm focal point on the patio. The custom-cast concrete surround and hearth separate the adult and family dining spaces and break the large space into smaller ‘rooms.’
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2. Operable Louvres The louvred awning system is controlled by the push of a button and provides coverage from rain and shade from the sun for an uninterrupted open-air dining experience. 3. Heaters Warm summer days can have chilly summer nights. Heaters have been strategically placed to increase the temperature under the canopy on cooler evenings. 4. Furniture The furniture was custom-designed to make the patio feel like an outdoor room. Enjoy your meal at a table with your guests and then transition with a cocktail to lounge on a couch in front of the fireplace.
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FOOD & BEVERAGE
ARGYLE DINING ROOM
The adult and family dining rooms were designed to be your home away from home. The space features a fireplace, a custom-designed bar and wine storage with an extensive collection of wines. Warm hardwood floors, heavy drapery panels and neutral walls are timelessly elegant. On the bookshelf, you will find artifacts from the 1962 Glencoe Club fire. There is a curling rock and a lignum vitae wooden lawn bowl. Members used to lawn bowl on the east side of the original building.
All decorative lighting fixtures were customdesigned and manufactured to be unique to the Glencoe. They bring down the scale of the space to feel more domestic and provide a warm glow throughout the space.
The furniture was chosen for its comfort, so guests are able to sit for an entire evening to enjoy their dining experience. The fireplace in the family dining room provides warmth and a cozy ambiance. Its traditional scale, its hearth and the art placement above it makes the dining experience feel like one you would experience in your own home. A GLENCOE LIFE Volume 5, Issue 2 31
FOOD & BEVERAGE
Gather Again! Plan your future events now… in the Club’s newest spaces
Ciara Glendon Food & Beverage Manager 403-287-4173 c403-998-6066 cglendon@glencoe.org
W
ith the easing of restrictions for indoor gatherings in Alberta, we can start to imagine the types of gatherings we would like to host again in the future. Whether you’re planning an in-person business meeting, special dinner or wedding, the new spaces at The Glencoe Club are ideal. The new Club Rooms and the soon-toopen Ballroom have been thoughtfully designed by FRANK Architecture to convey a sense of formality in a contemporary space. A neutral palette was used throughout the spaces to complement the host’s own event décor.
*Please note, any indoor event at The Glencoe Club must follow Alberta Health Services guidelines at the time of the event. Credit: Decoration by Chair Flair 32 glencoe.org
FOOD & BEVERAGE
The Club Rooms are cozy with a large bookshelf and plush carpeting. The Ballroom is ready for a party with its “starry night” lighting fixtures and hardwood floors. Combined, the two venues add additional capacity for guests. We can also create small spaces for private business meetings or dinners when the rooms are divided. In Argyle Kitchen + Patio, we have the elegantly appointed Private Dining Room. Its long table is a gorgeous setting for an intimate dinner party. The artwork on its walls feature scenes from the Club’s past. There’s one that captures the joyous smiles of the founders as they break ground on what would be our future second home. The atmosphere in each of these rooms is engaging and exciting. So are the food and beverages served in these spaces. In crafting a new Banquet Package for our event hosts, we’ve been very creative. Our Chef is always up for matching custom menus to your event vision. Keeping guests health in mind, we can present appetizers to guests individually. We can still host buffets by having a team member serve the food to your guests (with self-serve not an option, currently). The bar can feature customcrafted cocktails and wines from our extensive lists.*
HOW TO GO VIRTUAL IN STYLE! We’re also responding proactively to the trend toward more virtual events. These events limit in-person attendance, with the majority of participants brought in via video conference. Now, with our help, you can host your virtual event at The Glencoe Club! You can go virtual with a small or large event. Some participants would attend in person and others would join via video conference. The larger events would
typically feature hosts and presenters live-on-camera and streamed online to an audience. The audience would be able to participate by interacting via text chats and video conferencing at designated times.
To make your virtual event even more fun, you can create a tactile experience and go well beyond just a video screen! Let us help you create an Event in a Box kit and deliver it to your participants to enjoy during your virtual event (please note, local delivery only of food items). These boxes can include delicious food — yes, desserts, too — as well as promotional materials. There’s no limit
to how creative we can be with Event in a Box kits. Their cost can go towards your room food and beverage minimum. We can collaborate with you on the full event planning. We’ll talk through your objectives and how you want your audience to feel during your virtual event. That’s the most important consideration. We can connect you with an AV company capable of streaming your event to participants. They’ll even provide suggestions on backdrop décor to make the broadcast as interesting and exciting as possible. As we embark on this new chapter at the Glencoe — with fresh spaces and exciting new event possibilities — our team is focused on the Club value of Innovation. We constantly ask ourselves: “How can we make your (member) experiences even more exceptional?” We believe personalization and flexibility are key. We’re here to listen to your ideas about what your next event could look like and to offer you the best possible suggestions on how to create that WOW factor! For event inquiries, please contact events@glencoe.org A GLENCOE LIFE Volume 5, Issue 2 33
DID YOU HAVE TO POSTPONE YOUR 2020 EVENT PLANS? It’s time to reschedule for 2021!
Our Event Coordinators can help your vision come to life.
Our new Ballroom will be unveiled in Winter 2020 and may be the perfect fit for your 2021 wedding or event. Contact us now for more details at events@glencoe.org 34 glencoe.org
Joanie & Patrick
“We are extremely grateful to
Credit: Rachel Joyce Photography
The Glencoe Club for hosting our wedding! It was very generous to accommodate this date with only two weeks notice in this time of the COVID-19 pandemic.”
“We also wish to give our thanks for the excellent service by all staff members. Their ability to work at short notice in addition to the Club’s flexible cancellation policy provided peace of mind going into planning this significant event.”
“The beautiful renovation of the Glencoe allowed for ample locations for photography.”
“At the end of the night, the Glencoe staff were very helpful in disassembling the room and made the transition very smooth. It was a very memorable occasion and a great celebration of a very joyous wedding. Thank you to all!”
Take the work out of your party at home with The Glencoe Club’s Catering options. Available for pickup, you can order delicious appetizers, meals and treats for your group.
GLENCOE CATERING
Worried about sharing food? Ask about our options for packaging individual portions. Check out our selections at glencoe.org/functions @glencoeeats
GLENCOE LIFE
Volume 5, Issue 2 35
Ballroom demo begins.
Demolition in the Pub.
Final stages of work in the Club Rooms.
FEBRUARY & MARCH
PROJECT TIMELINE When the Club closed in March, progress on our renovations did not. We have seen the completion of Phase 1 with Argyle Kitchen + Patio open, the Club Rooms and Upper Foyer finished, and the spiral staircase re-opened. We are now done with Phase 2 demolition and working on the rebuild.
For full details, visit: glencoe.org/maincourse
Finishing touches on the Upper Foyer.
Patio work continues with completion of fireplace and work on the ceiling.
Kitchen demolition.
The Kitchen build begins.
Ballroom build up progresses with ceiling work, wall finishes and more.
Back of house storage and office spaces are coming along.
APRIL & MAY CLUB CLOSED, NO PHOTOS
Club Rooms open for private bookings.
JUNE & JULY
The Pub build continues with re-exposing the old windows, moving the bar to the south wall, and adding new millwork detailing on ceiling and walls.
Argyle Patio open for dining.
GLENCOE LIFE Volume 5, Issue 2 37
2019/2020
Achievement Awards Congratulations on both athleticism and perseverance!
Congratulations to all and keep up the good work! Bode Morrison Calder Murray Maddie Laine Michael Knapp Eric Watson
he Athletic Achievement Awards are always a great night at the Glencoe. Athletes, teammates, parents, coaches and past winners gather to celebrate Glencoe athletic excellence at the provincial, national and international levels. Because of the COVID-19 pandemic, we were unable to hold the formal awards ceremony this year. However, we still want to recognize our high-performing athletes for their great achievements up to the time the world was put on pause. At the next Athletic Achievement Awards ceremony, we will also present this year’s awards. Kudos to the winners and to all athletes in programs at The Glencoe Club! Special recognition is also due for the athletes and coaches who went to extraordinary lengths to stay in playing shape during these challenging times. You arranged alternative, off-court and off-ice/dryland workouts. You stayed strong and kept going. Your perseverance and efforts during these times help define what it means to be a Glencoe athlete and we’re very proud you’re a part of the athletic programs at The Glencoe Club. As restrictions ease and we get back to a higher degree of normalcy, there’s a definite excitement in the air around our sports and athletics. That excitement includes recognizing recent gains made through hard work as well as upcoming challenges earning Athletic Achievement Awards during the upcoming season. As mentioned, although the current year’s award winners will be celebrated at the next Athletic Achievement Awards ceremony, let’s take the opportunity right now to congratulate and give this year’s winners a well-earned “Well done!”
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Amelia Knapp Mike Letourneau Kelly Shannon David Letourneau Sydney Heasman Charlotte Wagner Imran Wadia Kyleigh O'Donoghue Kaiya Ruiter Danielle Letourneau Andrew Schnell Liam Waterous Amelia Knapp Graeme Schnell
SPORTS
I N T R OD UC IN G
PROGRAM PATHWAYS One of the most frequent questions we get asked is: “What programs are available for my son or daughter?”
O
ur fantastic Sports Professionals are constantly coming up with ways to provide you with options and experiences for your children that are fun and engaging.
The majority of our programs focus on physical literacy to help motivate and support you in learning, understanding and taking responsibility for active living. As a parent or athlete, it can be very intimidating looking at the pages and pages of programs not knowing which ones to choose and basing any decision on a mere notion.
For that reason, we’ve created Program Pathway outlines in each of our areas. These help showcase the different opportunities available to our younger members of different ages. They should also help parents and athletes understand what they can to expect if they stick with a sport over seasons or years. These Program Pathways can help you understand what’s available. They also allow us, your staff at The Glencoe Club, to identify gaps where there might be opportunities to provide further options to keep you and your children having fun and staying active. We hope this tool helps you as much as it has helped us in developing a comprehensive program in each department. We look forward to seeing you around the Club! A DESCRIPTION OF EACH CLASS
Download one of the following activity-specific Program Pathway PDFs at glencoe.org • Aquatics • Gators • Badminton • Squash • Tennis • Skating • Curling Bowling • Climbing
Our Sports Professionals are always happy to help you find the right fit for an exceptional experience. GRAPHIC WITH THE AGES FOR WHICH EACH CLASS IS DESIGNED
CONTACT INFORMATION
SPORTS
CURLING
AT THE GLENCOE CLUB THIS SEASON
A
s most of us have now realized, we’re living in a whole new reality as the COVID-19 pandemic has impacted all aspects of our lives. Curling will be different, too. It won’t be very different, but it’ll be different, nonetheless. I want to preface this article with the fact that we’re writing it in July so we can get it to press in timely fashion. With that in mind, please understand that things can change prior to league play.
Ice will be ready for member practice and play by September 15, 2020. All practice ice will have to be booked online or on the Glencoe app on your phone. As of now, there will be no drop-in practice without booking due to the contact tracing responsibilities we have in the Club. It’s our hope that all league play will begin the week of October 5, 2020.
READY TO DELIVER Hog line
New ice markings Hog line
Back line
STONE IS DELIVERED
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One sweeper per shot You’ll see below that Curling Canada has done a lot of work to create some returnto-play guidelines. We’re blessed that our sport has a lot of space in it already. With a few changes, we can maintain two-meter spacing between all players. The biggest change that we, along with all curling organizations in Canada, are going to implement is the introduction of a one-sweeper per shot rule. This will greatly minimize the chance of physical contact. The diagram at left shows how this can be maintained. We will also work with our amazing ice staff in placing some two-metre spacing markers around the ice to act as reminders when your team is not shooting. No shared equipment The other major concern we must address based upon the regulations provided to us by Alberta Health Services is that of shared equipment. If the current regulations move forward into the beginning of league play, please know that members are required to provide their own equipment. Due to the reality that several of our members still utilize the rental brooms/sliders/grippers and the provided Stabilizers and ProSlides, we’ll
SPORTS
Team Kevin Koe – Refreshed!
Paul Webster Curling Director 403-287-4123 pwebster@glencoe.org
be putting an order in for a bunch of new brooms, sliders, stabilizers and ProSlides. We’re working with BalancePlus, Hardline, Stabilizer and Pro-Slide to have these ready for you once your league begins. An email was sent out at the end of July with all pre-order information. The equipment will be billed to your Club account and we will have it ready for you by October 1. We know this will be a big change for several of you and we appreciate your understanding as we try to minimize, if not eliminate, sharing of equipment in our game. Your health and safety will always be our top priority. We have a few ideas on the table regarding the Stabilizers and ProSlides that could see a rental program for the ones we currently have in stock and a possible buy-back program if things return to a semblance of normality after this season. Events and socializing Under the current guidelines of Phase 2, we’d be unable to run our traditional events and social time. That said, we will be very fluid in our planning and especially on the amount we charge for our league fees this season. Rest assured that we’ll work diligently to ensure we don’t lose the ability to have a beer after the game! We’ll simply need your understanding and imagination to make this happen. With the leadership and experience of our F&B team already going through this, we’ll ensure the Curling Lounge is still one of your favourite places. A
After taking a couple of seasons off the grind of regular men’s curling (fourman), John Morris has reunited with Kevin Koe in a very unfamiliar position – second! The two-time Olympic Gold Medalist is excited to reunite with his old third, Koe, and his old 2010 Olympic Gold Medalist, Ben Hebert. “This was already a powerhouse team and I am really excited to see what I can add to their team dynamic. I believe Benny and I (at the front end) can match up well with the top teams in the world. I am ready to play and win.” Morris won the first Olympic Gold in Mixed Doubles at the 2018 Olympic Winter Games with teammate Kailyn Lawes, representing The Glencoe Club. It was our Club’s first-ever Olympic Gold medals in any sport! Glencoe Curling Director, Paul Webster, on Morris returning to the Club: “Any time you can have an athlete of John’s caliber join an already successful team like Team Koe, it’s going to increase your chances of winning. As a club, the Glencoe cannot be more excited to have our most recent Olympic Gold Medalist put our name back on his jacket. This will be a team to watch in 2020.” Kevin Koe is the hands-down best Skip this past decade, having won four Canadian Championships, the Brier, two world titles and the 2017 Olympic Trials. Having Morris as second has only increased his chances of continuing such a stellar winning streak. In Koe’s most recent Canadian Championships (2019), he and his team of B.J. Neufeld (third), Colton Flasch (second) and Ben Hebert (lead) won a silver medal at the World Championship (see the banner hung in Curling). Team Koe released Colton Flash at the end of the 2019-20 season. That opened up a spot for Morris. There are many questions going into the 2020-21 season. One that isn’t on the table is whether Team Koe will be in the mix for all the majors. This move puts them all in for the remainder of the 2022 Olympic cycle and sends a very strong message to their opponents around the world: “We’re not messing around.” Team Koe trains full-time at The Glencoe Club with Curling Director, Paul Webster. Morris has also trained out of the National Training Centre here, having won the 2018 Olympic Gold Medal alongside Webster (as coach). A
Stop by and see these boys train some time as they try to bring another championship — or two — back to our Club!
GLENCOE LIFE Volume 5, Issue 2 41
SPORTS
EPTC 2020 On April 29 this year, we got the go-ahead to open Elbow Park Tennis Club (EPTC). Bright and early on April 30, Radu was at the courts, getting them ready. We were lucky enough to open up on May 15, even in the midst of the COVID-19 pandemic.
Connor Rodewald Assistant Athletic Manager 403-287-4113 crodewald@glencoe.org
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hanks to Radu’s incredible work ethic and court knowledge, we opened the courts on May 15, our regular opening day. Still, everything has looked a lot different at EPTC this year. The Clubhouse – once a hangout where all were welcome to come and go, staying as long as they wanted – no longer operates under the same rules. With the need for physical distancing and contact tracing, we’ve been forced to implement a court booking system we’ve never used in the past. Using a system of emails, phone calls and Google sheets, we’ve been able to create a booking system for our members which enables us to keep our staff and members safe. Through a lot of teamwork, patience and understanding from our members, we’re making this new system work. After booking courts for the first time ever, upon arrival at the Clubhouse, members were asked to use a new entrance. Many signs reminded them (and continue to remind them) to physically distance and sanitize their hands. And there’s a new policy: It’s singles tennis only and all players have to use their own tennis balls. As the season progressed, we were able to increase booking times and move into doubles tennis. While all of this has seemed overwhelming, from the very first day, staff were greeted by smiling members saying thanks for being open. During a time when most of us were restricted to homes and grocery stores, being back on the tennis courts was pure bliss!
“To all EPTC members, thank you for being so understanding and kind. It was stressful for the staff, but your kind words and willingness to work with us made it that much easier.”
While we’re committed to safety at the courts, we’re incredibly grateful to everyone for their willingness to cooperate with the new policies and procedures. We’re also thankful for the incredibly positive and understanding responses we’ve received when enforcing these strict new rules. To the staff at EPTC, I want to say thank you for all of your hard work and dedication. You’ve created the best possible experience for our members in an incredibly difficult time. We’re excited to get back to a new normal, and hope to keep seeing you all having fun at the courts. As always, happy hitting! A
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SPORTS
MEET THE ATHLETE
ALEX PANG Q. What age did you start participating in your sport? I was six or seven years old when I first stepped out there. It was mostly just my brother and I until we got into the badminton program to learn the game. It was not until I was 11 or 12 that I started getting more interested in competing outside of the Club. Q. What got you interested in your sport? Hard to say. As a child, I was a bit nutty when it came to playing sports. I would try anything that my dad introduced me to. Hockey was really my first love, and it stayed with me for a solid 10 years of my childhood. I tried to make both badminton and hockey work for as long as I could. Unfortunately, once I got into the teenager years, I eventually had to pick one sport to focus on. Badminton made a bit more sense at the time, so I went all in. Q. How long have you been training at The Glencoe Club? The Glencoe always has and always will be my home base. Q. How often do you train? Right now? An average week for me would include being on court for three to four evenings and two to three mornings for various things, none of which I would really consider to be “training.” My focus is on enjoyment and promoting the game
Alex at the 2010 Commonwealth Games
to others, which is vastly different from my younger years. Q. What do you value the most about training at the Glencoe? I feel like I am part of a big, happy, goofy family here. I am so grateful for what badminton has given me, and in return I hope to be able to give back to it for years to come.
They were great experiences. What I really cherish now, though, is thinking about some of the summers spent training in different parts of the world under some truly obscene conditions. They really opened my eyes to the world. Q. What other sports/activities do you enjoy? My most recent obsessions are golf, tennis and ultimate! Q. What do you enjoy doing when you are not training or competing? I go through stages where I obsess over different things. Lately, it has been puzzles. Really big puzzles.
Q. We are also lucky to have you as a coach for our badminton programs. What do you enjoy most about coaching? I enjoy challenging players to think more about the game in new ways, to try new things, and to come to some personal conclusions of their own. Q. What’s your fondest memory in your sport? Honestly, 10 years ago I would have recounted a few of my favourite team events and results and called it a day.
Q. What’s something about you that people wouldn’t expect? Any hidden talents? My complete and utter disregard for portion sizes when eating is something that can occasionally raise a few eyebrows. I am not proud of it, but I can vaporize a Costco-size bag of potato chips in one sitting without batting an eyelid. Q. What’s your favourite quote? I do not really have one, unfortunately. But one of my most influential coaches always used to tell me that he wasn’t teaching me about badminton so much as he was teaching me about life. He was so, so right! A
GLENCOE LIFE Volume 5, Issue 2 43
RECREATION & WELLNESS
TOP THREE TIPS to help you hear better Dr. Carrie Scarff, PhD, Audiology Innovations
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ur situation over the past several months has highlighted the significance of human communication. We’ve all realized how important it is to communicate with one another, even if it must be remotely or from a distance.
Please check out our recent Glencoe Virtual Speaker Series, which we’ve posted on our Audiology Innovations YouTube channel. It can help you optimize your hearing in each of the circumstances noted above. Read on for highlights of what’s covered!
Many people have noticed challenges with their hearing in our world’s new listening situations. These challenges include difficulties hearing people:
Face masks block visual cues, facial expressions and lipreading. They also muffle the sounds of consonants, which are critical for us to feel like people are speaking clearly and to understand the exact words of a conversation. Research shows that people with normal hearing and those with hearing loss both find it more difficult to hear correctly when people are wearing masks. What can be
• from a distance • when they’re wearing masks, and • when they’re using a phone, headsets or other technology during Zoom calls
done? We recommend asking people to rephrase ideas using different words or trying out a free live captioning app, as described below. Distance tends to reduce the volume of sound. It also lets distractions such as other sounds, voices and noise interfere with the voice you want to hear. What can be done? In some cases — where you are at a safe distance, for example — you may be able to ask people to remove their mask and/or wear a face shield instead, which still allows for reading lips and facial expressions. If you’re going to be somewhere you know will be noisy or distracting, online training for listeningin-noise is a smart option (also described).
TIPS WORTH TRYING!
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Use live captioning apps There are free online apps that transcribe what someone says and write it out as text on your smartphone. One that I’ve used in our meetings is called “AVA”. Just point your phone at the person speaking and it will write out what they’re saying, helping you get the message more easily. For meetings, more than one person can download the app and it will pick up each person’s voice from their phone and transcribe it for you.
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Get online training for listening-in-noise You can practice listening to different voices with different amounts and types of background noise. This helps you become more successful in situations that have background distractions, especially when people are at a distance. Go to abrehabportal.com and look for the soundsuccess login.
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Prepare in advance If you’re going to attend an important appointment or event, advanced preparation can be helpful. Call ahead or review the online details of the appointment so that you can more easily anticipate the verbiage that will be used and topics to be discussed. A
Visit audiologyinnovations.ca or subscribe at info@audiologyinnovations.ca to view a large collection of educational videos, blogs and other online resources. 44
glencoe.org
Things you can do to help you
HEAR BETTER
VIRTUAL
Speaker Series
Thursday, October 8 10:30-11:30 am
on Zoom
Dr. Carrie Scarff Audiology Innovations
Many people don’t think about their hearing very often. Even if they notice some hearing loss, they don’t see it as a big deal. The truth is that hearing loss is a very big deal and it can affect much more than just your hearing. It can impact your relationships and cause anxiety and/or depression. It has also been linked to changes in our cognitive abilities. arff
rrie Sc
Dr. Ca
Register online WL-44. $5+gst and online registration will be required to attend the speaker series. Questions? Contact Jessica Power Cyr, Wellness & Lifestyle Director at jpowercyr@glencoe.org
Raise Your Sun Safety Eye-Q
Babiators available in The Glencoe Pro Shop. Sizes: 0-10 year old
If it’s time for sunscreen, it’s time for Babiators!
100% UVA/UVB protection
Sunglasses are more than just an accessory they’re a necessity for kids’ eyes. Here are the facts . . .
ADULTS
Kids receive 3x more annual UV exposure than adults.
High-quality, durable frames A comfortable fit and a great style your kids will love!
KIDS
We kids eyes. Please protect them with ANNUAL UV EXPOSURE
Less than 30% of parents are currently protecting their children’s eyes with sunglasses.
56% % of parents who wear sunglasses always or often
% of kids who wear sunglasses always or often
29%
Babiator sunglasses feature flexible rubber frames and impact and shatter-resistant lenses that won't break when you bend, twist, or step on them. The best part? If you lose or break your Babiators in the first year, Babiators will replace them for free. Young eyes are more susceptible to sun damage because they have larger pupils and clearer lenses. Sunglasses protect young eyes from UV damage.
If babies and kids spent just 30 minutes a day wearing Babiators and Aces, their eyes would gain 3000+ hours of UV-free time.
GLENCOE LIFE
Volume 5, Issue 2 45
RECREATION & WELLNESS
Beyond the Back CHIROPRACTIC CARE BEYOND ADJUSTMENTS by Jessica Power Cyr, M.Sc., Wellness & Lifestyle Director
Chiropractic care is a patient-centred, non-invasive, hands-on treatment focused on your spine, muscles, joints and nervous system.
W
hen your body’s health is diminished, it may be due to problems in your spine and other joints interfering with the proper function of your nervous system. Your vertebrae protect the communication pathways of your spinal cord and nerve roots. A loss of normal motion or altered position of the vertebrae can impair the transmission of controlling nerve impulses. This, in turn, can disrupt the function of your entire nervous system. Our Doctor of Chiropractic, Glen Hawkins, treats these problems through spinal adjustments and soft tissue therapies. These help your nervous and skeletal systems to function properly. With improved spinal function, there is often improved nervous system function. And improved nervous system function can have positive effects on many health conditions not normally thought of as “back” problems. Have you avoided Chiropractic care due to fear of getting adjusted? Some of that fear might come from misconceptions and myths, some from bad experiences in the past. Chiropractic care doesn’t have to involve spinal adjustments. Dr. Hawkins provides many other treatments that can benefit your whole family. His approach is to diagnose and address the root cause of his patients’ conditions. If adjustments are a concern, he offers a variety of manipulative and soft-tissue therapies.
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These include Active Release, Graston, Gait Analysis, Orthotics and Activator Techniques. Active Release Technique (ART) ART is a soft tissue massage technique that treats problems with muscles, tendons, ligaments, fascia and nerves. ART helps break up dense scar tissue (adhesions). Adhesions cause abnormal binding between tissue groups. The shortened tissue tends to be tough and inflexible. The diminished range of motion for joints and muscles can cause pain and a loss of strength. If a nerve is trapped, you may also feel tingling, numbness and weakness. Graston Technique The Graston Technique is a specialized form of soft tissue therapy that uses handheld instruments. It’s designed to
help identify areas of restriction and to break up scar tissue (adhesions). The tools used are stainless steel, concave and convex-shaped. Cross-friction massage movements brush or rub against the grain of the scar tissue. This re-introduces minute amounts of trauma to the affected area, causing temporary inflammation to increase the rate and amount of blood flow for positive effect. Gait/Postural Analysis A clinical assessment of your walk motion, gait analysis lets specialists see your posture in action to identify muscular imbalances. Through gait analysis, we can see the results of a dysfunctional neuromuscular system. This is because both conscious and unconscious modifications to movement become apparent when you walk. Orthotics These are special shoe or heel inserts, custom-made specifically for you through a casting process and a body mechanical assessment. They’re not over-the-counter
RECREATION & WELLNESS
CHIROPRACTIC
Dr. Hawkins enjoys treating patients from all walks of life who share his belief that life is too short to live in pain or discomfort. You can book Dr. Hawkins by calling 403-287-4174, email wellness@glencoe.org or visit the Wellness Centre.
The KidSport Recycling program has been in operation for over seven years now. It was started and is still run by the dynamic duo of Gord and Laurie Clayton. Their hope is to leave this program as a legacy for KidSport here in Calgary when they retire…again! The program is really quite simple. People can text or call 403-680-8776 for a no cost pickup to be scheduled from their home, business or event.
inserts. Orthotics are often part of a treatment plan for postural concerns and mechanical faults. Dr. Hawkins may prescribe orthotics along with corrective exercises, but only if necessary. Activator Method This is a treatment to manage pain with the use of a spring-loaded, hand-held mechanical instrument which provides a quick, low-force impulse at a specific point or to a specific joint. It’s used as an alternative to manual manipulation of the joints in the extremities or spine.
On your first household pickup, you will receive a bag — and a bag buddy (if needed) — to help you keep your empties organized. After that, just call or text when you have another pickup and you’ll get added to the schedule. Dollars from the empties go back to KidSport Calgary so they can redirect them to local kids in need of sport registration fees. At The Glencoe Club we proudly support the KidSport Recycling Program by donating all of our empty bottles and cans. For more information, please visit: kidsportrecycling.ca Twitter @KidSportRecycle Facebook/Instagram @kidsportrecyclingyyc
If you’d like to get more information about Chiropractic services, please contact Jessica, your Wellness & Lifestyle Director at jpowercyr@glencoe.org or 403-287-4178. To book your treatment with Dr. Hawkins, please email wellness@glencoe.org, call 403-287-4174 or visit us in person at the Wellness Centre next to the Pro Shop. A GLENCOE LIFE
Volume 5, Issue 2 47
RECREATION & WELLNESS
Be Ready for Cold & Flu Season!
Jessica Power Cyr, M.Sc. Wellness & Lifestyle Director 403-287-4178 jpowercyr@glencoe.org
As the weather grows colder, we tend to become more isolated, get less sun exposure and participate in less physical activity.
O
ur diet changes from fresh fruits and veggies to more pasta, breads and sweets. This can weaken our immune system and make us more likely to catch a cold or the flu. It can be difficult to stay healthy during the cold and flu season, but these tips may get you through without succumbing to illness. Get plenty of physical activity The Canadian Society for Exercise Physiology (CSEP) suggests you work toward 150 minutes of moderate to vigorous physical activity each week. The benefits of physical activity and exercise are numerous. For this article, the focus will be on immune system benefits and, specifically, the lymphatic system. This system is vital to your immune health as the lymphatic fluid travels around your body, picking up toxins and eliminating them at the lymph nodes. When you’re physically active, your muscles contract and relax and this helps move the lymphatic fluid around the body. This in turn ensures that your immune system stays strong. Drink your water Water regulates every function in your body. Without proper hydration, your body becomes less efficient. Your detoxification system becomes overloaded when you become dehydrated, with toxins building up in the colon. This can increase the overgrowth of unhealthy microorganisms and weaken the immune system. Nothing supports your body’s elimination of toxins like water.
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It lubricates your intestines for proper elimination and provides the basis of urine. Water provides the necessary fluids to your blood and lymph so that nutrients can get into the cells and toxins can be removed through the detoxification systems. Also, when you drink enough water on a regular basis, it moistens the areas of your body that bacteria and viruses invade most frequently, such as the bronchi and gastrointestinal mucosa. Don’t forget Vitamin D Vitamin D is an often-overlooked, under-consumed nutrient that plays a major role in your overall health. Not sure what it is? It’s a fat-soluble vitamin that’s naturally present in very few foods. It’s known as the Sunshine Vitamin because your body produces it after sun exposure. Unfortunately, Calgarians absorb very little Vitamin D from the fall until late spring. It’s important to consider supplementation because the lack of sun exposure increases your potential for developing a Vitamin D deficiency. Vitamin D is known to enhance the function of immune cells, including T-cells and macrophages that protect your body against pathogens. The vitamin is so important for immune function that low levels have been associated with an increased susceptibility to infection, disease and immune-related disorders. Research supports the link of a deficiency to decreased lung function, which may affect your body’s ability to fight respiratory infections. Vitamin D is therefore critical for immune function during the cold and flu season.
Symptoms of cold and flu tend to start as early as October and can continue into May with the peak of cold and flu season in January or February. For more tips and suggestions on how to maintain a strong immune system, please don’t hesitate to contact Jessica, your Wellness & Lifestyle Director. She can be reached at jpowercyr@glencoe.org or by calling 403-287-4178. A
2021
Patio & Pancakes
MISSED STAMPEDE THIS YEAR? LET’S MAKE STAMPEDE 2021 BETTER THAN EVER! Book the Argyle Patio for your group Stampede Breakfast. Group bookings for breakfast will be available from 7:30 am – 10 am during Stampede Week 2021. You can book either half the patio or the full patio for your breakfast. Please note, if half patio is booked there may be another group booked on the other side. The patio alone is a great spot to have a fun time with your group, but you could add live music and decorations to really impress your guests – ask us about these add ons. It’s not too early to start planning for Stampede 2021! Email events@glencoe.org to book your group on the patio and learn about our Stampede Breakfast Packages.
GLENCOE LIFE
Volume 5, Issue 2 49
cycle
RECREATION & WELLNESS
Meet Your Glencoe Cycle Instructors
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Our cycle team is a diverse group of passionate, highly trained instructors. Offering a range of styles, ages and personalities, our team includes experienced cyclists, triathletes, personal trainers and music masters. Our focus is always on safety and technique and then we add amazing music, a variety of drills and lots of personality. Our sound enhanced, specially lit studio is beautifully spaced out to meet AHS requirements and offers the latest technology and 5 large flat screen TVs. Using top of the line Keiser bikes and the Keiser App, our classes can offer you more than the average cycle studio.
2. BOGI GERGELY
1. NICOLE GOLDMANN Total years teaching: 23 Years teaching at the Club: 9 Why I love teaching cycle: I like to hook up people to my music — lots of electric, house, trance — and see them work hard. They feel the improvement quickly and hopefully find joy to ride outside as well.
4. MARCO IAFRATE
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Total years teaching: 18 Years teaching at the Club: 10 Why I love teaching cycle: The people first and foremost. It’s a great and engaging group of members who are fun to be around. Connected to that is serving and supporting their wellbeing. Two of my mottos are “we ride like we ride outside“ and “today you become a better athlete”.
Total years teaching: 12 Years teaching at the Club: 5 Why I love teaching cycle: I love the challenging workout you can get from cycle.
3. BEVERLY ARNBURG Total years teaching: 15 Years teaching at the Club: 11 Why I love teaching cycle: Love teaching people who love the energy from the music and the bike.
5. HEATHER JOWETT Total years teaching: 15 Years teaching at the Club: 20 Why I love teaching cycle: The energy of the people in the class and a great low impact workout! *Please note, photos were taken before COVID-19 protocols.
RECREATION & WELLNESS
6. LEE-ANN COVERLY Total years teaching: 18 Years teaching at the Club: 4 Why I love teaching cycle: The energy we can create in the room!
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8. JESSICA POWER CYR Total years teaching: 18 Years teaching at the Club: 11 Why I love teaching cycle: I’m obsessed with music and I love how cycling classes can allow me to showcase a variety of music that can take each participant through a musical journey while working hard and having fun. It’s the best of both worlds!
7. AGATHA PERSON Total years teaching: 6 Years teaching at the Club: 5 Why I love teaching cycle: The fun opportunity to challenge people to work their best for that day.
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9. LINDA FRENCH
10. CHRISTINE FRIESEN
Total years teaching: 5 Years teaching at the Club: 1 Why I love teaching cycle: I truly love teaching spin and playing motivating music which can assist in pushing people out of their comfort zones and maximizing their full potential and finishing class with a pool of sweat below their bike!
Total years teaching: 7 Years teaching at the Club: 7 Why I love teaching cycle: I enjoy the ladies I teach and the energy and rush from teaching and inspiring people. Teaching gives me a change from personal fitness training that allows me to change gears, so to speak, by using music as a tool to motivate and teach.
11. CARLA HERRADOR Total years teaching: 21 Years teaching at the Club: 21 Why I love teaching cycle:
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I love teaching Cycle classes because the synergy of the music and the pedal stroke is incredibly motivating and provides the most exhilarating cardiovascular workout.
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12. JENNIFER LAVERY
13. SUZETTE O’BYRNE
Total years teaching: 4.5 Years teaching at the Club: 2 Why I love teaching cycle: I love killing two birds with one stone. Spin gives you the ability to connect with people while getting an amazing workout. To know that you are all in it together and can feed off each other’s energy is so motivating.
Total years teaching: 24 Years teaching at the Club: 12 Why I love teaching cycle: I love how motivated everyone becomes together, the music, the simplicity of the movement yet the variety of the type of ride and the intensity that you can achieve. I find it is easy to connect with participants in this style of class and how we can all feel a sense of accomplishment together.
GLENCOE LIFE
Volume 5, Issue 2 51
RECREATION & WELLNESS
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15
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14. GLORIA MOHNINGER
15. KAREN BRANFORD
16. EMM KUTRYK
17. BRONWYN BREEN
Total years teaching: 25 Years teaching at the Club: 22 Why I love teaching cycle: Cycle classes are a great addition to balance overall ďŹ tness and I love any opportunity to sub.
Total years teaching: 13 Years teaching at the Club: New Why I love teaching cycle: I ďŹ nd the music is very empowering and motivating and the music can evoke emotions and feelings. I let the music drive me and my cycle classes!
Total years teaching: 29 Years teaching at the Club: 15 Why I love teaching cycle: I love teaching all energetic classes. I truly feel like we are all one big team during the class. I also sweat most in a cycle class, and it's usually the one class I can teach with an injury.
Total years teaching: 1 Years teaching at the Club: 2 Why I love teaching cycle: I absolutely love teaching cycle classes because I love to create, and be a part of, such an energetic, inspiring, and active environment. I enjoy the connections I am able to make with the class participants, and I hope that they have as much fun in class as I do teaching!
18. ANDREA HORNE Total years teaching: 6 Years teaching at the Club: 6 Why I love teaching cycle: The skills, abilities and attitudes of the participants.
19. MICHELLE FELZMANN
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18
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Total years teaching: 27 Years teaching at the Club: 3 Why I love teaching cycle: I love the intensity and the drive to work hard.
aspirations!
IGNITE YOUR
REFINE your goals, OVERCOME your obstacles, ELEVATE your lifestyle.
Integrative Health Coaching now available in-person, virtually or by phone.
Take the first step and start your conversation today. For more information or to book your first session please email: Sara Reynolds at sreynolds@glencoe.org
AFTER SCHOOL SQUASH CLUB Introduction to the game, including grip, movement to the 'T' serve, serve return and etiquette Ages 6-12
Tuesday/Thursday 3-4 pm $73/month once a week $131/month twice a week SQUASH GLENCOE LIFE
Volume 5, Issue 2 53
RECREATION & WELLNESS
Should you Bring a Senior Loved-One Home from a Care Facility? by Marni Tory, OT, Dementia Specialist from Proactive Seniors
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ong-term care centres have been hit hard by the COVID-19 pandemic. In an effort to protect residents and staff, these facilities have implemented strict protocols and routines, restricted visitation and eliminated most activities and social programs. As a consequence, many residents are feeling isolated and lonely. Families — disconnected and with no end in sight to the pandemic — are asking us: “Should we bring our loved ones home?” This question is complex. There’s no simple answer we can apply to all situations. It’s important to consider many factors and carefully weigh the risks when making this decision. We often suggest you start by communicating with the staff or care team to get a good understanding of your loved-one’s medical picture, their functional abilities and the complexity of the care they’re currently receiving. What medical issues are being monitored and how many people are assisting with activities like transferring, walking, bathing, toileting, eating and dressing?
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What challenges are the staff monitoring (examples of these might include frequent falls, choking, agitation or recurrent urinary tract infections). Once there’s a solid understanding of the extent of care required, we strongly recommend you consider the following: 1. Can the house be set up or adapted to provide a safe and accessible environment? • Are the entrances/exits accessible? • Is there space for rails, ramps and lifts, if required? • Can space be modified to provide a bedroom and bathroom on the main floor? • Can bathrooms be adapted with grab bars and equipment? • Has the need for appropriate equipment been considered (hospital beds, bedside commodes, wheelchairs, safety monitors)? 2. Can appropriate care be set up at home? • Can public, private and familyprovided care be coordinated (if need be)? • What level of services are required: nursing, caregiver, companion or a combination? • Who will provide home medical services (blood sugar and blood pressure checks, medication management, wound care, urinary tract infection monitoring, specialized foot care)? • If the person is cognitively impaired, does the family have a good
understanding of the progression and how to manage certain situations if they arise? • Are emergency and back-up care plans in place? • Have all costs been considered? 3. What will be the impact on the primary caregiver and the family? • Consider the health and well-being of everyone. • What will be done to ensure the family caregivers maintain good sleep, exercise and social time with other family and friends? • Has the emotional and physical fatigue associated with providing someone with complex care been considered? • Are you prepared to have multiple caregivers in your personal space? • How do the caregivers and the recipient feel about the provision of personal, intimate care? • Will capacity-to-care change with a return to work? • How can you reduce the risk of bringing home the infection? We’re living in truly extraordinary times. It’s important not to make rushed, panic decisions out of guilt and fear. Moving a loved-one home can be successful. It can also be very rewarding when handled properly. Reach out to experts to help you make informed, well-researched decisions that are the best fit for you and your family. If you decide to bring a loved-one home, make sure you do so with proper planning and support. A
VIRTUAL
Speaker Series
HOW COVID-19 is impacting assisted living and long-term care choices for seniors and their families
Wednesday, September 30 7-8:30 pm
Marni Tory,
on Zoom
OT, Dementia Specialist Proactive Seniors
Long-term care centres have been hit hard by the COVID-19 pandemic. In an effort to protect residents and staff, these facilities have implemented strict protocols, leaving many residents feeling isolated and lonely. Families - disconnected and with no end in sight to the pandemic - are asking us: “Should we bring our loved ones home?” Tory Marni Specialist entia
em OT, D
Register online WL-46. $5+gst and online registration will be required to attend the speaker series. Questions? Contact Jessica Power Cyr, Wellness & Lifestyle Director at jpowercyr@glencoe.org
Now Available in the Wellness Centre ALL-NATURAL HAND SANITIZERS ALOE & PEPPERMINT WELLNESS
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OZO NON-MEDICAL MASKS Handmade in Calgary, 100% cotton. Variety of sizes including childrens. $20+GST (elastic around the ears) $25+GST (elastic around the head)
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YOGA ETIQUETTE Everybody does yoga for different reasons, but whatever the goal there are ‘house rules’ that all participants are expected to follow. These rules are universal and create the basis for all yoga classes, in all yoga studios. Whether you are in Calgary or California, Yoga Etiquette is always the same. At The Glencoe Club we ask that members honour Yoga Etiquette whenever they take part in our yoga classes.
Based upon the philosophy of Yoga, the intention is to create a wellness space that is quiet and tranquil, free of judgment and respectful to others and the environment.
Please remember to book all classes online. Bring your own mat and yoga props to your class.
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Arrive early to class to allow time to set up and prepare your space.
Yoga mats are a personal, sacred space. Do not walk on, touch or move someone else’s mat without permission.
Relish the quietness and take sanctuary from the busy world by keeping the noise level low or observing silence.
Please remove footwear before entering the studio.
Please refrain from using your cell phone.
Please stay two metres apart from others and respect everyone’s personal space.
Respecting allergies and sensitivities to perfume, this is a scent free zone.
Please keep our studio organized and clean and leave out used props for santization.
Please do not interrupt a class to grab props and equipment for other studios or private sessions.
RECREATION & WELLNESS
What’s Happening in the World of Bridge? by Nancy Klym, Glencoe Bridge Instructor
With all of us social distancing, playing bridge in a club setting is no longer possible. However, there are other options. One of them is to play bridge online. Many of our duplicate players are already registered, but if you haven’t thought about playing online, now is a great time to start.
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n order to play online, you will need to register through bridgebase.com. This site has a multitude of choices. You can play with or without a partner, you can play socially or for ACBL masterpoints and you can play a pairs game or a team game. If you are missing bridge, this is a great way to get back in contact with the bridge community. When you first go to the site, you will see two important items of interest. The first is the four white boxes toward the bottom of the page. If you click on the box “Bridge Master,” you will be directed
to an entire series of lessons ranging in difficulty from Beginner to Expert. By the time you get to the fourth level, the hands present a significant challenge. You can play these hands on your own and try numerous strategies. If you successfully navigate the lesson on each hand, it moves you to the next hand in the series. However, if you fail to make the contract, you have two options 1) retry by playing it again or 2) ask to be shown the solution. If improving your bridge play is your main focus, Bridge Master is a wonderful teaching tool.
To play, click on the red box, “Play Bridge Now.” This will take you to the registration area. Although your Bridge Base Online (BBO) profile will show your real name, you should register with a nickname. Your BBO username should be something you enjoy — your favourite hobby, your favourite book character or a play on your actual name. As well, be sure to choose a password that is unique to this site. You can click the “remember me” button to make it is easy to login on your home computer.
The Glencoe Club is hosting weekly bridge games through BBO every Wednesday at noon. There is no charge for members and we get to continue to play as a community. Also, watch for special online games for added points or competition. So, while we wait until it's safe for us to return to face-to-face play, let's play online! Get registered at bridgebase.com and/or register for our virtual bridge lessons through The Glencoe Club. A
What’s happening in the world of Bridge?
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RECREATION & WELLNESS
Glencoe
BIRDING WALKS JUNE REPORT
With only one rainy day in June, we were truly blessed to have so many beautiful morning walks. From Cat Birds to Avocets, we saw a diverse range of bird species.
Jury Nam Director of Climbing & Outdoor Programming 403-287-4138 jnam@glencoe.org
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t was not only birds we saw, of course. Early mornings lure many wild animals living in the City of Calgary to take advantage of the stillness of the waking hours. One morning we saw a red fox with a fresh kill in its mouth, unbothered by our presence. The fox was prancing proudly with its new prize just a couple of metres in front of us. We also saw a weasel scampering along the riverbank of Weaselhead Park (on the Glenmore Reservoir). What a fitting place to see one! Let’s also not forget about the many mother deers with their brand new spotted fawns and muskrats breaking the glassy surface of the quiet morning waters. Our June birding walks were filled with lots of welcome surprises. We had many wonderful Glencoe members join us with positive and open attitudes, ready to learn and take in what the day had in store. They connected with each other, sharing their knowledge and love of the plants, animals and 58 glencoe.org
history of our city. With every walk, they grew more confident in identifying different bird species. From seasoned birders to those who just decided to pick up their dusty old binoculars and join us, we had an amazing diversity of members. By the last walk, we were learning bird calls and trying to identify between a House Wren and a Yellow Warbler. One Glencoe member was always looking at the dewy ground. While the rest of us were looking at the sky, she was looking at plants! She made the group appreciate the flora when the birds were shying away, trying to keep their nests a secret. On one enjoyable walk in Weaselhead Park, I heard our plant enthusiast excitedly sharing that she had found a Yellow Lady Slipper! We all circled together to take a look at what was causing all the commotion. This plant was a particularly beautiful yellow orchid that did in fact look like a slipper! And if that wasn’t a specialenough find, another member pointed out a HUGE cluster of
Here is a list of some of the birds that we saw in June. It’s a pretty big list! American Avocet, American Coot, American Robin, American Wigeon, Bald Eagle, Black Tern, Black-necked Stilt, Blue-Winged Teal, BrownHeaded Cowbird, Canvas Back, Cedar Wax Wings, Cinnamon Teal, Cliff Swallow, Common Goldeneye, Common Loon, Common Merganser, Common Tern, Cormorant, Downy Woodpecker, Eared Grebe, Eastern Kingbird, Fly Catcher, Forester Tern, Franklin’s Gull, Gold American Finch, Grackle, Gray Catbird, Great Blue Heron, Hairy Woodpecker, House Finch, House Wren, Killdeer, Lesser and Greater Scaups, Lesser Yellowlegs, Mallard, Marbled Godwit, Meadowlark, Northern Flicker, Pelican, Raven, Red Head, Red Tailed Hawk, Red Throated Grebe, Red Winged Blackbird, Ruddy Ducks (The “Clowns of the Wetlands,” they gave us quite a show), Savannah Sparrow, Song Sparrow, Spotted Sandpiper, Starling, Swainson’s Hawk, Tree Swallow, White Breasted Nuthatch, White-faced Ibis, Wilson’s Snipe, Wood Duck, Yellow Warbler, Yellow-Headed Black Bird, Yellow-Rumped Warbler.
them towards the end of our walk! It was quite a special moment to watch our plant enthusiast so ecstatic with the find. Wet with dew, the Yellow Lady Slippers seemed more brilliant yellow than ever. We later jokingly admitted that the birding walks were more nature walks than anything, with us coming together to enjoy each other’s company and looking for special gems like Lady Slippers in our beautiful backyard! Our June walks this year were a huge success! They were the highlight of my year. We went to some fantastic parks in Calgary and the area. One of my favourites was Frank Lake where you don’t have to go too far to find multiple wetland bird species. This was a recommendation from a co-worker (Louise Bennet). I am so glad that I went to go check it out and then got to share this beautiful place with members.
Living in a city with over a million people, it might not feel like there’s a lot of wildlife around, but the animals seem to be good at adapting to our expansive growth. I love being able to see such a diverse range of species in our city. If you’re wondering why you never see any birds other than magpies, robins and crows, it might be time for you to slow down. Birding has changed my perspective and my pace. I’ve gone from fast walks to a slower, softer approach. I now move at a tortoise pace and take in everything from birds to bugs (and let’s not forget the plants)! As our birding community grows, I hope to continue these beautiful morning walks with amazing members, sharing our love of the natural world. We’ll be continuing our Birding Walks well into fall, going to new and old spots in the city. I do hope to see new and old faces. Happy birding! A
Frank Lake (southeast of High River) has a huge pelican colony. GLENCOE LIFE
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SERVICES
The Glencoe’s Childcare Programs & Services You may have been a member at The Glencoe Club since you were born or joined as an adult. Now you’re expecting your own family and curious about the services offered for children at the Club. This article is for you. CHILDCARE: UNLICENSED Members can add infants to their membership as soon as they’re born! Then, from eight weeks-of-age to their seventh birthday, children can socialize and have fun with their developing peers in the Childcare service. With the current COVID-19 restrictions, you can register your children for up to two hours each day. Just call Childcare and reserve a spot. Drop-in care is also available as space allows.
Infants have a separate play area in Childcare. It’s equipped with soothing swings and cribs for snoozing! Older children aged one to six years-of-age enjoy a variety of experiences that include dramatic play, arts and crafts, music and indoor active play.
Anouk Dooyeweerd Preschool Supervisor 403-287-4193 adooyeweerd@glencoe.org
During the busy school year, Play Club pops up in the Sport Flex Room from 9 – 11:30 am weekdays and Saturdays from 9 – 11:45 am in the lower level Preschool room. Developmentally appropriate play and equipment are available in Play Club for children three to six years-of-age who are independent using the bathroom. *Due to less visits to Childcare, Play Club will resume operation when the need is apparent for more Childcare spaces.
Preschool program at three years-of-age (as long as they’re toilet independent). Junior Preschool is offered Tuesdays and Thursdays in either the morning or afternoon. Children enrolled in Preschool between September and December are automatically enrolled in the corresponding Senior Preschool program. Senior Preschool operates Mondays, Wednesdays and Fridays, with either a morning or afternoon program.
Please note, our operating guidelines require that — while your child is with us in Childcare — you remain in the Club or, if you’re at the Club for physical activity, you only go for short runs, walks or bike rides.
In Preschool, children learn school readiness skills through play, games and socialization. With The Glencoe Club Preschool in its unique location, children visit and play in many areas of the Club and participate in squash, swimming, climbing and badminton lessons taught by Club professionals. While children are in Licensed Preschool, members may leave the Club and return at pickup time.
CHILDCARE: PROVINCIALLY LICENSED & REGISTERED Preschool The Glencoe Club Preschool Program has been very successful since it opened in September 2016. It is offered from September to June. Children start their Preschool adventure in the Junior 60 glencoe.org
Barbara Consul Childcare & Preschool Director 403-287-4192 bconsul@glencoe.org
Waitlists for The Glencoe Club Preschool open two years in advance on the website (under Preschool/Preschool Waitlists at no cost). On the first Monday in February, children are enrolled in the
SERVICES
EXCITING NEW FASHION BRANDS FOR FALL 2020 in the Pro Shop
program directly from the Waitlist. Siblings of former participants and children repeating the year receive priority enrollment.
Ladies fashion brands include: • Lisette • Tribal • Dale of Norway • Renuar • The Northface • Angela Mara • Charli B • FDJ – French Dressing Jeans • Garcia • PJ Salvage • Lole • Lois Jeans • Kühl • Soya Concepts • M – made in Italy • Portage & Main
New Enhanced Program The new Enhanced Program starts in September 2020. Designed for kindergarten-aged children, it will operate out of the Sports Flex Room with 16 children every afternoon on school days. The children will enjoy a variety of activities, from school-based games and learning to sports and experiences in the Club. Registration for the Enhanced Program class opens on the first Monday in March. Out of School Care Program What does the future hold for Children’s Services at the Glencoe? Plenty! A new Childcare license is currently in the works to operate an Out of School Care Program. It will serve children kindergarten-aged to nine years old, Monday to Thursday, after school. On Friday early dismissal days and non-school days, the Out of School Care Program will offer a full-day schedule of exciting activities. We anticipate the development permit will receive approval from the City of Calgary in midAugust 2020.
Men’s fashion brands include: • Bugatchi • Dale of Norway • Black Bull • Lois Jeans • Black Ice • Icebreaker • The Northface • Scoop • Kühl
Following that, we expect Childcare licensing approval by early October 2020. Starting late October under this plan, children attending community schools will be picked up daily after school and walked to the Club for after-school activities, sports lessons and recreation. Children bussed to and from The Glencoe Club will be met at the bus stop in front of the Club and escorted to the Out of School Care Program. A
GLENCOE LIFE Volume 5, Issue 2 61
NOTABLE
2020 GLENCOE SUMMER CAMPS “Why are summer camps so important? It’s because they offer a structured opportunity for children to grow. Camps allow kids to become independent and self-confident while socializing, making new friends, and learning new skills.”
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n the Summer of 2019, The Glencoe Club was alive and bustling with hundreds of kids eager to start their camp experiences. Some were on the bus on their way to the Calgary Zoo or The Glencoe Golf & Country Club. Others were getting ready for a swim lesson in the pool or a walk to the park for outdoor games in the sun. At any time, you could see the children in the groups holding hands with their camp leaders or playing tag with their friends. At lunchtime, you’d find the little campers lined up at the buffet table and then enjoying the meal with the rest of their group and leader at their camp table. Fast forward. What did we see during the Summer of 2020? Activities were revised to accommodate physical distancing. Gone were the traditional tag games or ones where you could hold hands. Field trips were replaced with on-site activities. Leaders changed how they interacted with the kids, no longer giving high-fives and having to limit that all-important contact that’s such a huge part of the camp experience. In addition to planning and preparing games and crafts, leaders had to integrate cleaning into a large part of the day to ensure safe spaces. They also had to make sure the children were continuously washing their hands before leaving their areas. 62
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Campers were spaced at tables, interacting with their friends from a distance. A more diligent protocol had to be followed for dropping off and picking up children. No longer could they enter an area and mingle with other children from all of the camp groups. Parents needed to wait in line as they were asked screening questions to allow their children entry into the camp area.
DANCE
SPORT
ART TECH P L AY
Despite the restrictions, The Glencoe Club remained committed to bringing the spirit of summer back to ensure the children didn’t miss out on making memories from exciting day camps. While many children’s camps throughout the city were cancelled, our leaders stayed busy and focused, making sure all activities kept the young campers engaged while meeting guidelines set by Alberta Health Services.
The Glencoe Club
GAMES
SCIENCE
Cindy Bonyai Youth & Teen Director 403-287-4168 cbonyai@glencoe.org
2020 SUMMER DAY CAMPS
In previous years, The Glencoe Club ran eight to nine on-site camps per week. In the Summer of 2020, we reduced the number to four, with the rest of the camps going the virtual route. Although the virtual camps weren’t as popular as the on-site ones, our contractors were definitely creative and worked very hard to offer options that would still bring the content to the children, even if not in-person.
Our goal in the Summer of 2020 remained the same. It was for the children to leave camp each day bursting with stories and excited to come back the next day for another positive experience. Although changes and modifications had to be incorporated, we never lost our focus, striving for excellence and serving our community. We know how important the camps are to you, our Glencoe members with children, and what a void it would be to have them eliminated from our summer lineup. We were pleased to offer a variety — both on-site and virtual — during these difficult times. We hope they provided the best possible camp experience for your child in the summer of 2020. A
MEET THE ARTIST PATTI EMMERSON LEISHMAN ...as she talks about her abstract art project for The Glencoe Club
How the Glencoe Project came about... “After being chosen to show my works at Artist Ranch at the Calgary Stampede, Board member, Evonne Whelan, who was a member of Artist Ranch and a member of the Art Committee at the Glencoe, suggested I would be a good fit for new art being considered for the Squash area. Evonne asked me to submit a prototype of what I would do for an abstract athlete. Squash girl was created in early 2018, photos were sent, and the Committee/Board was interested. Since I travel west for an art show in Fernie, BC every winter, in March of 2018, I was able to visit the Club. Members of the Board and I walked
through the Club looking at the spaces and discussing ideas for paintings. Back in Ontario, I came up with my proposal and the Board approved it. After that it was just a matter of cranking up the music and getting at it — one sporty figure at a time! From June 2018 to January 2020, I created 17 abstract athletes (and a couple of pure abstracts) for the Club, along with many commissions for Club members.
One other thing... something people may not know about my work is that I use acrylic paint and palette knives, rollers, and squeegees. No brushes.”
ABOUT...
Visit glencoe.org to view a brochure of all the paintings featured around the Club.
Born in Kingston, Ontario, Patti studied engineering at Queen’s University and Architectural Technology at Algonquin College in Ottawa, ON. A successful designer and project manager in the residential construction industry in Fernie, BC for twenty years, Patti now dedicates
herself to a thriving, professional artistic practice. As a self-taught artist, Patti primarily creates acrylic and ink interpretive abstract paintings on canvas. She has returned to her home town roots and currently paints from her studio in Kingston. Patti’s energy, enthusiasm and passion naturally sweeps the viewer into a
world where both artist and viewer are ignited to find joy and meaning through art. Her work has been placed in several private collections across Canada and the United States and is currently represented by ESPACE33 Gallery in Gatineau, QC (www.espace33.ca) and her online and in-home studios.
EMPLOYEE PROFILE
FAMILY T IES
Family connections can run deep in the workplace. Karene Irwin's family has ties with The Glencoe Club that run over 50 years! The Irwins have a long history of employment at the Club — with over 100 years of combined work experience.
t all began in 1964 with a mother and her four daughters working in Food & Beverage. Since then, ten members of the same family have held jobs in various departments of the Downtown Club and the Golf Club. Today, Karene and her daughters carry on the legacy.
KARENE IRWIN How long have you worked at the Glencoe? I started at The Glencoe Golf & Country Club in Turfcare in 1991. Then moved to the Downtown Club that winter to work in Childcare. The following spring, I started helping my mom, Linda, in the gardens part-time and during planting week.
When she left in 1996, I became responsible for the Club gardens full-time and have been taking care of them ever since. I also work in Maintenance/Operations and have spent winters making ice in Curling and Skating – including being the Zamboni driver! What does a typical workday look like for you? I think that every day and every season is a little different... which I love. But, for the most part, I usually start my day checking emails and going over my work orders, then enjoying a coffee with the maintenance guys. After that I am busy in the gardens and grounds, as well as busy with any indoor
plants. As needed I take care of building maintenance tasks, especially in the ladies’ areas. What is your favourite part of your workday? The little things that make up the whole day, like watering gardens on sunny mornings. Seeing the plans I have in my head and on chicken-scratched notes and drawings come to fruition. Being with my friends and family every day. Looking up the driveway at the end of the day and feeling a sense of pride for how the Club looks. What drew you to work at The Glencoe Club? I was drawn to the Club because The Glencoe Club feels like family to me.
(L-R) Karene Irwin, Linda Irwin, Pat Zapfe, Jesse Irwin, Morgan and Jaedyn Irwin, Julie Zapfe
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The family JULIE ZAPFE
(Karene’s Grandmother) Dining Room Banquets Supervisor 1964 – 1969
LINDA ZAPFE/IRWIN (Karene’s mother) Food & Beverage Reception & Coat Check 1964 – 1969 Glencoe Golf Turfcare Ice/Grounds, Seasonal work 1992 – 1996 & 2006 – 2011
PAT ZAPFE (Karene’s aunt) Café 1964 – 1969 & 1980 –2012
RENI ZAPFE/HAGEL (Karene’s aunt) West Patio, Banquets 1966 – 1969
KARENE IRWIN Glencoe Golf Turfcare, Childcare, Horticulturalist, Maintenance, Ice/Grounds, Curling 1991 to present
RANDY KILLABY (Karene’s Husband) Glencoe Golf Turfcare 1993 – 2002 & 2004 – 2011
JESSE IRWIN Sports Lounge, Banquets, Ice/Grounds 2005 – 2009
MORGAN IRWIN (Karene’s Daughter) Childcare, Seasonal work 2015 to present
JAEDYN IRWIN (Karene’s daughter) Café 29 2019 to present
EMPLOYEE PROFILE
Is there a major project or event that you have worked on that stands out for you? The design and creation of the vertical gardens on the pool fence give me great pride. I feel like I’ve been involved in every project. Every construction project affects our department. We always welcome new, updated areas and equipment but the process does sometimes come with headaches, problemsolving and lots of cleanup. It’s all worth it though, as I love seeing the evolution of the Club throughout the years. What makes your day fun? It’s really hard to pick anything specific. I have had lots of fun with life-long friends every day. One time, I tackled my co-worker into the outdoor pool, as it was close to 40 degrees that day. There was another time that I organized a snowball fight with the lifeguards on another hot day with snow from Skating. What do you enjoy doing outside of work? In my spare time, I like spending time with my friends and family and my dogs. I enjoy gardening at home, acrylic pour painting and camping. I also like learning more about sustainable living, soil ecology, organic growing, natural medicine and meditation. My own spiritual growth and awareness are my current passions.
Greg Lundmark (centre) with Julie Zapfe and Pat Zapfe
MORGAN IRWIN Do you have any stories from your time here? I’m lucky to have very early memories from here, coming into work with my mom when she needed to water the flowers or drive the Zamboni, visiting my aunty Pat at the Glen Harvest Café for some swirl ice cream, to the swim-in movies, Corporate Challenge events, staff bowling, family barbecues and the many other Glencoe experiences I was able to attend. Corporate Challenges were my absolute favourite annual Glencoe events when I was young. They were always something
I had looked forward to participating in when I grew up! What do you think keeps a whole family working here? Togetherness! The sense of supportive and cooperative energy upon arrival. I’m thankful to have known many of my coworkers and other department employees since I was a child. Some may have even held me as an infant which is crazy to think about! The history and countless familiar faces have kept my family and many others feel at home here at The Glencoe Club. A
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Volume 5, Issue 2 65
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CONTACT LIST MANAGEMENT
INFORMATION TECHNOLOGY
Jan Bloemraad, CCM, Chief Executive Officer The Glencoe Club/The Glencoe Golf & Country Club .. 403-287-4128 Jana-Lyn Fairbairn, General Manager The Glencoe Club ....................................................................... 403-287-4152 Ash Chadha, General Manager The Glencoe Golf & Country Club ....................................... 403-240-7385 Rick Cooke, CPA, CGA, CIM, CMgr, CFO/CIO The Glencoe Club/The Glencoe Golf & Country Club .. 403-287-4142
Ed Penn, IT Manager ................................................................ 403-287-4120
ADMINISTRATION Janet Lipsett, Executive Administrator .............................403-287-4130 Leigh Gerard, Membership Coordinator .......................... 403-287-4104 Ann Trussell, Membership Coordinator ............................ 403-287-4132 Laura Dunnigan, Controller ................................................... 403-287-4146 Jo-Anne Kent, Accounts Receivable ................................. 403-287-4135 Franklin Gardner, Accounts Payable ................................. 403-287-4134 Brad Sluiter, CPHR, CPHRi, Human Resources Mgr ..... 403-287-4103
CREATIVE STUDIO Julie MacLeod, Communications & Creative Dir............ 403-287-4163 Eric Skilling, Digital Design Specialist ............................... 403-287-4143
FOOD & BEVERAGE Argyle Reservations ................................................................ 403-287-4190 Ciara Glendon, F&B Manager................................................ 403-287-4173 David Fida, Restaurant Experience Manager...................403-287-4164 Nuntawan Kanjanawongsamas, Event Coordinator ..... 403-287-4161 Dean Kanuit, Executive Chef ................................................ 403-287-4150 Christa Watt, Café Manager....................................................403-287-4189
GOLF Golf Shop .................................................. 403-242-4019 or 403-571-0055 Brock Coates, AGS Course Superintendent ................. c 587-393-1644 Julie Repp, Administrative Assistant ................................ 403-240-7377 Lisa Rosengarten, Membership & Marketing Mgr ....... 403-240-7395 Laurie MacArthur, Accounts Receivable ......................... 403-240-7379 Nic Dalby, Accounts Payable ............................................... 403-240-7383 Judy Forshner, PGA Head Golf Professional ................ 403-240-7380 Steve Thomson, PGA Golf Shop Manager ..................... 403-240-7387 Ryan Anderson, PGA Head Teaching Professional .... 403-240-7390 Bruce Campbell, Outdoor Services Director ................. 403-240-7392 Jennifer Cox, F&B Manager.................................................. 403-240-7384 Courtney Tanaka, Banquet and Events Manager............587-392-5215 Samantha Eisan, Restaurant & Outlets Manager............403-240-7381 Jordan Cameron, Executive Chef ...................................... 403-240-7378
OPERATIONS Dennis O’Byrne, Operations Manager .............................. 403-287-4108 Derwin Parker, Health & Safety Manager ........................ 403-287-4122 Duty Managers ............................................................. 403-243-2506 (350)
RECREATION Suzette O’Byrne, Recreation Manager ............................. 403-287-4180 Freya Sloane, Aquatics Director............................................. 403-287-4114 Ken Clarke, Fitness Director .................................................. 403-287-4169 Jury Nam, Climbing & Outdoor Programming Dir........ 403-287-4138 Personal Trainers ...................................................................... 403-287-4175 Fitness Service Desk ............................................................... 403-287-4176 Cindy Nelson Bonyai, Youth & Teen Director.................. 403-287-4168 Summer Daycamps (seasonal) ........................................... 403-287-4155
SERVICES Main Lobby ................................................................................ 403-243-2506 Sports Office .............................................................................. 403-243-7342 Debra Hope, Member Services Supervisor ..................... 403-287-4107 Barbara Consul, Childcare & Preschool Director ......... 403-287-4192 Anouk Dooyeweerd, Preschool Supervisor .................... 403-287-4193 Barbie Jean, Pro Shop Manager ........................................... 403-287-4115 Physiotherapy Bookings ........................................................ 403-287-4179 Wellness Centre ......................................................................... 403-287-4174 Jessica Power Cyr, Wellness & Lifestyle Director ......... 403-287-4178
SPORTS Chris Jennings, Athletic Manager ........................................ 403-287-4112 Court Bookings and Program Registration .................. 403-243-7342 Beth Richardson, Badminton Professional ..................... 403-287-4106 Bryan Moody, Badminton Professional ............... 403-243-2506 (316) Ardy Wiranata, Badminton Professional ............. 403-243-2506 (311) John Pearson, Bowling Director .......................................... 403-287-4145 Paul Webster, Curling Director ............................................ 403-287-4123 Scott Davis, Head Skating Professional ............... 403-243-2506 (317) David Duncalf, Head Squash Professional.......................... 403-287-4181 Susie King, Associate Squash Professional ......................403-287-4184 Ozzie Vallejos, Assistant Squash Professional.................403-287-4184 Dietmar Rautenbach, Tennis Director ............................... 403-287-4110 Richard Danielson, Tennis Professional ............. 403-243-2506 (388) Gene Kelly, Tennis Professional ............................. 403-243-2506 (390)
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