Letter from the Secretary

From the Secretary

Dear Members

As I write this, I complete three months in my role as Acting Club Secretary, an honour that I treasure dearly. I am very grateful to Members, the Committee, and staff for their support.

The team has been working hard with some good progress made in several areas.

We launched a new PINKS’ menu in June, with significantly reduced prices on some selected popular dishes and this has been received well by Members. The Club Dining Room menu has also continued receiving good reviews from Members with increased usage, particularly in the evenings.

On the events front, we have seen great support from Members with increased demand for both Private and Club events. The Annual Kenya Derby and the St. Leger Race Day (celebrating the Queen’s Platinum Jubilee) at the Ngong Racecourse were a tremendous success and this year’s Mothers’ and Fathers’ Day celebrations at PINKS proved very popular, with Members enjoying the Chef’s special buffet lunches.

We continue collaborating with various institutions to bring essential Government services to the Club for the convenience of Members. We recently organised a fourth Covid vaccination drive at the Club with over 130 doses given. The Club, in partnership with the National Transport & Safety Authority (NTSA), will also be facilitating Members with registration at the Club, for Electronic Toll Collection (ETC) service, needed for a non-stop cashless access to the Nairobi Expressway. This Electronic Toll Collection service will allow use of toll points, therefore offering an express road service that saves time, with no stopping at the toll booths.

We are delighted about the regular positive feedback from Members regarding the warmth and excellent service from our staff. Our people are the Club’s greatest asset, and we are continuously looking for ways to improve performance and staff welfare. We are at present conducting an independent Employee Satisfaction survey, among other HR consultancy work aimed at improving efficiency, teamwork, and sense of belonging.

Thank you for your constinued and always useful feedback, that is necessary to keep us focused on raising the standards across the Club.

David Muunga

David Muunga Acting Club Secretary