Portfolio 2018 Product development
Glenn Verhaege
Hello, I’m Glenn I toughly believe things we create as designers are able to change the world. Every designer should be thinking about the impact their designs has on people, societies or even our planet. My goal is to create things which have a positive effect on millions of people. I try to do this by designing strategies, services and products that matter.
Service design 3th Bachelor (workshop-week) group: Me, Elie Van Ravels, Alexander Nieuwborg, Sander Van Goethem prof: W. Egginck & M. Stoelinga (University of Twente)
A lot of elderly have a lot of expertise about various subjects (for plumbing). But this knowledge is often lost when individuals retire. A lot of youth need know-how, but that is really expensive. We designed an app with which the youth can find elderly who would like to share their knowledge. In exchange the youth could to chores for the elderly. The system works on the basis of points, which can be exchanged for chores and advice.
Program of the workshop-week Introduction
Concept refinement
Mon
Tue
Body-storming
Making conceptboard
Prototyping
App proposal Wed
Thu Brand analyse
Disruptive images
Apply the brand on our product
1st draft proposal
Presentation
Brainstorming
Fri
Mon
On Monday we got our project which had to be ready on the end of the week. We started with a brainstorm session. We used disruptive images to highlight the problem and the solution. The first image shows the impact of technology on traditional social networks. The second one shows a solution for the problem: the elderly neighbour is at home to take your package.
On Tuesday we defined our concept. We decided that we would use more services than only the delivery aspect. We made a mock-up for the application, and did some body-storming. During body-storming, you play like you are using the service. This way you can see all the weaknesses and the strong points of your concept.
Tue
On Wednesday we need to find a brand that fits to our concept, and to which we could apply our service. We chose for Dauwe Egberts, a dutch coffee brand, because they had brand values such as warmth, solidarity and authenticity. We researched how we could combine our service with these brand values.
Thu
Thursday was the last day we could have worked on this project. We decided the last details of our service, and started with making our final presentation. For this presentation we decided to make an application mock-up and a concept board. On the next page you can see the concept board we made. You can find the low fidelity mock-up at the following link: https://i.lesscode.co.nz/p/R7fALqgH
Wed
The concept board shows our results of our workshop week-project. The name “Kopje koffie?” is the Dutch translation of “Cup of coffee?”. This is an important sentence in our service. After the elderly shared their knowledge (or the youth did a chore) they ask “Kopje koffie?” at this moment they take a selfie of them, while drinking a cup of coffee. This is like a signature, it is a confirmation that the activity is carried out. The picture will also be used like a review, and all the selfies will be posted on the profile of the person. We are living in a digital world, a world where everything is connected through the internet. This is an opportunity for us as product developers. I would really like to do projects like this in the future. I want to do more than just designing the outside of a product. In my school we don’t have service design courses, but I really want to learn more about this. So I would love to learn a lot of skills during this work period, which I can use in my professional life later on.
Ergonomic design 2nd Bachelor Group : Me, Quentin Smessaerts, Pauline Rooze, Mathias Van Daele prof : D. Van Gogh
For this task, we had to design four kitchen tools, and the final product had to be ergonomic. We could choose our own mission statement and target market. We choose “hipsters� as our target audience – young people living in small apartments with limited space. To save space, we integrated the garlic press and nut-cracker in a single tool. Similarly, we integrated a chicken-scissor and can-opener into a single tool.
The collages show the style of our target audience (at the top) and our design style (at the bottom).
Added value of the garlic press The pressed garlic is captured by a plate. This means you can press more garlics before adding them to your food. When you open the plate a little blade cuts off the scrap of garlic.
Added value of the nutcracker The shape of the nutcracker ensures that the nut parts are captured in the nutcracker itself, and do not fly in all directions.
Added value of the can-opener The added value of the can-opener lies in the pivot. By using a lever, the can opener can operated without having a “Dead Centre� (of the rotary movement).
Added value for the chicken-scissor With this scissor you can not only cut, but also to pull appart the joints.
User centered design
3th Bachelor group : Me & Mick Truyts prof : L. Van Campenhout, Marieke Van Camp
For the course, user centered design, we have been commissioned to design a word catcher using the principles of user experience design. Many classmates have chosen to work with grand and obvious gestures. We wanted to challenge ourselves by just choosing a target market which prefers small and subtle movements. However, they will have to satisfy at the conditions of rich interaction. Our target market is young businessmen who travel a lot and look for a way to share their emotions. A word catcher is a product which capture three words, and writes a poem in a period of 24 hours about the three words you said.
Overzicht van de werking
Beginpositie start position
On the right you can see the different steps you need to take to use the word catcher. It is a product with no buttons or display. You can only do the actions that are available (and necessary) at that particular period in time. All other functions of the word catcher are hidden at that moment. In the begin a led light indicates that you can use the speaker. By turning the front part of the word catcher, a microphone appears. This is the same movement like opening a bottle. Once you have spoken three words, you can “push the words� to the next stage. This phase is the waiting process, during this phase the word catcher grows slowly (just like your poetry) and gradually changes color till the final color is reached. At that point, you can push the loudspeaker out of the wordcatcher. It is like you push the written words of your poetry into the loudspeaker. Once you have listened to the poetry, you can push the loudspeaker back in, and the microphone emerges from the other side. Now you can leave words again by turning the bulge.
Inspreken record
Verzonden send
Schrijven write
Afspelen play
Luisteren listen
Eindpositie end
41
We had a clear instruction to work with architecture cardboard instead of sketching our ideas. All our concepts are made from it. At left, you see some models that we made during this exercise. The nice thing about designing with models is that you have a direct response about how good (or bad) an idea works. Every product needs to be designed for customers. Making a lot of prototypes makes it easy to know what users think about your product. You can observe them and you can ask them questions about the use of your product, ... . Especially for us was it very useful to use cardboard models. We had chosen for applying interactive design into a really small product. All our movements needed to be subtle, but with a lot of user experience value in it.
In addition to a rich interaction, our product also needs to have a modern look and feel. The name “Oscar� is a popular young Belgian name. Our product is also more a friend, where you share your emotions with. At the right side of the page, you see the brand colours and typografies we used during our final document.
Educational design
3th Bachelor Group : Me, Stephanie Scheringa, Joao Aleluia, Hugo Gonzalez, Helena Armengou & Martina Llorens
Ă˜KO is an educational game that consists of different devices which catch energy from four natural sources. An application explains how to use the toolkits and give some extra background information. These toolkits are going to be used in two different spaces: a classroom to assemble the components and an open field environment to find and capture energy from natural sources. The main goal of this game is to raise awareness about renewable energy and its waste and more specially about the ideas behind green energy. Secondly, we would like to encourage teenagers to engage with science and pursue science and tech degrees.
furthest. At the end, the team with the best average score on the four races, wins the competition.
From the beginning the app will tell a story about ecological car races.
This game will use the ideology of STEM learning. STEM combines Science, Technology, Engineering and Mathematics in one course. Beside the STEM method, the game will also raise awareness of the environmental impact for each type of energy. The most important thing is that the students learn by doing. In usability the product has one goal: find the perfect balance between an intuĂŻtive, usable product but still challenging and educative. To do that the product is tested with groups of three students at the age of the target group.
cheringa | JoĂŁowill Maria Hugodifferent Gonzalez | Helena The application guide Aleluia the users |through steps in a playful Armengou | Martina Llorens way. Users need to follow steps to know how to assemble the toolkits, how to catch energy and how to play with the car. From the beginning, the app will tell a story about the ecological race competition. The team that is able to capture more energy will drive the furthest. At the end, the team with the best average score on the four races, wins the competition.
4 toolkits Solar energy Goal: learn how the heat differences make mechanical movement. For this device, they need to assemble mirrors, so they can learn about light reflection. They also need to assemble the support and connect the toolkit to a battery.
Water energy Goal: learn how water power can move a watermill and become electrical energy. They use a pump so there is no waste of water. To make this device the students need to assemble the mill by choosing the number and the angle of the blades.
Human power Goal: learn how a transmission of gears multiplies or divides the strength at the end. For this device, they need to assemble all the gears on the box.
Wind energy Goal: learn how energy is transformed from rotational movement into electricity. Therefore, they need to decide the appropriate number and shape of the blades.
Product service system
1st Master Group : Me, Mathias Van Daele & Dorien Eeckhout
Hiways is a product-service system designed for network events. It will ensure more circulation on the network event and makes it easier to start (and stop) a meaningful conversation. The PSS consists of two products: a smart-badge and a table device. Beside the products there is also a platform available for the users where they can manage their account. Hiways will link two interesting profiles with each other by lighting up their smart-badges and a table-device in the same color. When the two people arrive at the table, an “icebreaker� will appear on the table-device. The icebreaker is a common theme between the two people. During their conversation, our table-device will remember the different themes which have been cited during the conversation and they will be used to complement the profiles.
Led-light
Logo
Lightsensor Microphone
Record button
The service On the Hiways platform, the customer can manage their personal themes and goals for a particular event and the platform also provides an overview of the connections made on a network event.
The customerjourney
1. Receive smart-badge.
2. Search table with the same colour as the badge. 3. Get a common subject as a “conversation starter� based on the data in the Hiways-cloud.
5. Record interesting quotes during your conversation and read them afterwards.
7. After a while the theme color will disappear and the people can move on to the next conversation
4. Have a conversation. In meantime Highways will complement your profile with more information. 6. Push on the device to continue the conversation in incognito mode.
Master thesis Nomm is the graduation project of Glenn Verhaege realized in the academic year 2017-2018, under supervision of Els Du Bois (Product Development UA) and Filip Fransen (DeSter). This project researches the ideal packaging for food delivery services. The new packaging concept consists of reusable plastic packaging that is surrounded by a reusable sleeve. The sleeve can be completely branded on the outside in function of the restaurants and solves various problems that the current generation of packaging has to deal with. This packaging can no longer fall over, it is easy to stack, the sleeve provides extra insulation and prevents the packaging from leaking during transport.
2nd Master me, promotors: Els Du Bois (ua), Filip Fransen (DeSter)
Transform into a placemat By opening the sleeve, it is transformed into a placemat so consumers can enjoy their ordered meal from now on in an entertaining way.
product
300X Ecological added value
7 standard formats
Available in 3 theme colors
The use of single-use plastics has an enormous impact on our environment. Every restaurant that uses this service will save approximately 32,740 packages from the rubbish dump on an annual basis.
Restaurants will be able to rent 7 reusable packaging (and a drinking glass). These are designed in such a way that they can be used both as a bowl-with-lid or a plate-with-a-cap.
The restaurants will be able to order their new packaging (and accompanying sleeves) in three color themes: pearl white, dark sky gray and the pastel look.
service Designing the packaging
Manage the packaging
Internal platform
Restaurants will be able to personalize and order their own sleeves via a website. They can choose one of the three theme colors, add their own branding to the packaging or add accessories.
Restaurants can order the reusable packaging daily via the website. The restaurants can indicate per day how many pieces they wish to receive from a particular type.
In order to manage the entire reusable system, an internal platform has been created on which Nomm can trace the packaging, view the incoming orders and reset the RFID-tags of the packaging, etc.
Thank you for reading my portfolio.
Glenn Verhaege Glenn.verhaege@gmail.com 0032 489 85 19 54