Cutting Edge

by Frank Legato

Learning Sportsbooks

PRODUCT: “Sports Betting Basics” Course MANUFACTURER: Vector Solutions

Vector Solutions is expanding its casino worker training program with a class focusing on America’s fastest-growing gaming segment, sports betting. The online course “Sports Betting Basics” is the company’s first to focus on the sports wagering component of casino operations.

Sports Betting Basics is among more than 125 casino-specific courses offered by Vector Solutions, which provides software tools for training, workforce management and risk mitigation for a variety of industries.

The company’s gaming branch, based in San Diego, and formerly known as Casino Essentials, has trained more than 200,000 gaming industry employees from more than 350 casinos. Because sports-betting laws differ from state to state and may change, Vector’s course will provide an overview of sports betting, focusing on issues such as its history in the United States, the road to legalization, betting terminology and common types of betting.

Sports betting experts helped prepare the text of the course, which includes several interactive elements. As with other Vector training offerings, employees can access the online course around the clock from anywhere, and supervisors can track who completes it.

In addition to the Sports Betting Basics course, Vector offers packages of training in anti-money laundering procedures, cage and credit operations, cybersecurity and customer loyalty. Vector’s other casino offerings range from safety programs, including defensive driving, to leadership and human resources programs.

For more information, visit vectorsolutions.com.

Remote Gaming

PRODUCT: WWS Technology

MANUFACTURER: Apogee Gaming

New Brunswick, Canada-based Apogee Gaming, in partnership with WWS (World Wide Slots), released the unique WWS Technology at the Indian Gaming Tradeshow in Las Vegas last month. The new technology connects the physical casino to the internet, by allowing players to access their favorite games and cabinets remotely, any time, any place, using a smartphone, tablet or PC.

Players can now enjoy their favorite games, offered by their trusted casinos, without having to physically be at the casino when it is not possible for them to do so. The recent pandemic and its lingering effects have clearly shown the niche opportunity for this innovative product, now and in the future based on its convenience.

Casinos can now maximize the floor occupancy at all times, with both on-site and virtual presence. The product was launched almost a year ago in Europe, and multiple casinos are now reaping the benefits of increased traffic and revenue.

The technology allows operators to link in their games and/or provide as an option a camera to clearly show the player’s favorite cabinet and confirm its credibility. Players love the convenience of playing their favorite games at their leisure with their preferred devices.

With WWS, casinos can offer any EGM which has SAS ability with internet remote access to their players. Additionally, this solution can handle live and automatic roulette games.

“WWS Technology changes the gambling experience fundamentally,” says Jean-Louis Drapeau, general manager of Apogee Gaming. “World Wide Slots connects your EGMs to the gambling world. Players can have their favorite games and cabinets remotely.”

WWS is offered as a single solution, giving operators the ability to manage and monitor EGMs in real time. Additionally, electronic payment solutions are ready to install.

For more information, visit apogee-gaming.com or email jl@apogee-gaming.com.