Tribal Government Gaming 2014 by Global Gaming Business

COMMERCIAL CROSSOVER | NIGC UPDATE | INNOVATION IN CLASS II | TRIBAL GAMING DIRECTORY A PUBLICATION

Annual Industry Report 2014 | $10 | www.tribalgovernmentgaming.com

PUBLICATION

2014 The 11th annual edition COVER STORY

COLUMNS

THAT EXTRA SOMETHING

Competition in today’s tribal gaming market means distinguishing your property by offering amenities that go far beyond the slots and tables.

NIGC

Training for Success BY TRAVIS WALDO & RANDALL “RANDY” CONRAD

NIGA

To Be Or Not To Be BY ERNEST STEVENS, JR.

FOOD & BEVERAGE

Superstars and Strategy BY SETH MAKOWSKY

BY MARJORIE PRESTON

DEPARTMENTS FEATURES INDIAN COUNTRY ONLINE

As gaming tribes across North America ponder how and if to enter the emerging iGaming market, some are calling for tribal coalitions. BY DAVE PALERMO

PUBLISHER’S LETTER

TRIBAL GOVERNMENT GAMING 2014 DIRECTORY

AD INDEX

TRIBAL TRADITIONS

CORPORATE PROFILES 16

CLASS II POWER

ACRES 4.0

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BALLY TECHNOLOGIES

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GAMING LABORATORIES INTERNATIONAL

Revenues from tribal casinos have had effects far beyond the reservations as tribes have branched out into the larger commercial world.

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BY DAVE BONTEMPO

THE INNOVATION GROUP OF COMPANIES

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RED SQUARE GAMING

Advancing technology has combined with dedication by suppliers and tribes to propel Class II games to new heights. BY FRANK LEGATO

GOING COMMERCIAL

MARKETING 101 An expert marketer of Native American casinos explains how to take the crucial first step to success by selecting the right agency partner. BY BEN GORDON

On our cover: Rotunda, Harrah’s Cherokee Casino. Architect, the Cuningham Group. Photo courtesy of Cuningham Group.

www.tribalgovernmentgaming.com 3

FROM THE PUBLISHER

BE PREPARED

Roger Gros, Publisher

Envisioning the tribal gaming industry of the future BY ROGER GROS

Frank Legato, Editor

rgros@ggbmagazine.com

flegato@ggbmagazine.com

Robert Rossiello, Art Director rross@casinoconnection.com

n this, the 11th annual issue of Tribal Government Gaming, we cover the full scope of issues related to casino gaming in Indian Country. From the updated designs and renovations of the existing casinos, to the new Class II slot machines, to the possibility of iGaming, in this issue we tried to envision a tribal gaming industry of the future. There is no doubt that gaming is reaching a saturation point in the United States. States hungry for tax revenues, tribes anxious to provide more economic development in their communities, and companies ready to ramp up their existing casinos to the next level are all driving this increase in gaming across the country. Existing tribal and commercial casinos are facing more competition, and even the new casinos are immediately put under the competitive microscope. The number of gamblers doesn’t seem to be growing, but their choices certainly are. So, existing casinos have to develop new reasons for people to come. Those reasons include more entertainment, hotels, meetings and conventions, spas, tourism and more. If done in an efficient manner with the wants and needs of customers and potential customers in mind, renovations and additions can make a big difference.

The number of gamblers doesn’t seem to be growing, but their choices certainly are. So, existing casinos have to develop new reasons for people to come.

When you’re in a highly competitive environment, cost-cutting becomes an important element. There are several ways to do this, but one of the most gratifying is reducing the money paid to the state government via “fees” or outright taxes. As we all know, Class II machines are generally not considered taxable items because the state has no oversight over Class II gaming. So tribal casinos wanting to save on revenue-sharing payments to the state can add Class II games as a way to lessen that burden. The good thing is that it’s no longer your father’s Class II games. They are as robust and full of features as most Class III games. 4 TRIBAL GOVERNMENT G AMING 2014

Of course, the debate over iGaming cuts both ways. While iGaming can become another revenue stream for tribes, it can also threaten the very economic development with gaming upon which tribes have come to depend. While few tribes really want to consider internet gambling, it’s one of those issues that won’t go away. There are millions of dollars already being wagered online, and if you don’t think your casino is already being affected by iGaming, you aren’t paying attention. A rational, sensible and effective way to approach iGaming must be an essential element of any tribe’s strategy for the future. The role of iGaming falls under the heading “If you can’t beat ‘em, join ‘em.” That’s been true of several of the larger tribes across the country when it comes to commercial casinos. But is it an effective strategy for smaller, more remote tribes? Is the “off rez” issue a challenge or an opportunity? Only tribal leaders can determine that. But would it make sense to buy struggling, stand-alone properties as some small gaming management companies are doing? Tribal casino executives have the expertise to operate in remote rural environments and congested urban areas. Wouldn’t it make sense to use that expertise for the benefit of the tribal gaming enterprise? The most effective way of attracting new customers is via marketing. But in most cases marketing campaigns are “been there/done that” kinds of affairs. Tribes need to think outside the box to bring new excitement to their facilities and consider campaigns and activities that haven’t been tried before. Yes, that can often be risky, but risk-taking can also be rewarding. Remember, the casino business has always been a “me-too” business, with marketers constantly copying successful campaigns. It’s always best to be the leader. As we can see, the future of tribal gaming is clearly tied to expanding the market. While there are still a few tribal casinos yet to open—albeit in major regions like Massachusetts and California—the boom growth years for Indian gaming are over. So organic growth is the only way to expand. We hope that this year’s edition of Tribal Government Gaming helps you to crystalize the strategies you need to move your tribal gaming enterprise to the next level.

David Coheen, North American Sales & Marketing Director dcoheen@ggbmagazine.com

Floyd Sembler, Business Development Manager fsembler@ggbmagazine.com

Becky Kingman-Gros, Chief Operating Officer bkingros@ggbmagazine.com

COLUMNISTS Randall Conrad, Seth Makowsky, Ernest Stevens, Jr., Travis Waldo

CONTRIBUTING EDITORS Dave Bontempo, Ben Gordon, Pamela Jones, Dave Palermo, Marjorie Preston, Patrick Roberts

EDITORIAL ADVISORY BOARD Rino Armeni, President, Armeni Enterprises • Mark A. Birtha, Vice President and General Manager, Fiesta Henderson Casino Hotel • Julie Brinkerhoff-Jacobs, President, Lifescapes International • Nicholas Casiello Jr., Shareholder, Fox Rothschild • Jeffrey Compton, Publisher, CDC E-Reports • Geoff Freeman, President & CEO, American Gaming Association • Michael Johnson, Industry Vice President, Global Gaming Expo, Reed Exhibitions • Dean Macomber, President, Macomber International, Inc. • Stephen Martino, Director, Maryland Lottery and Gaming Control Agency • Jim Rafferty, President, Rafferty & Associates • Thomas Reilly, General Manager, ACSC Product Group Eastern Region Vice President, Bally Systems • Steven M. Rittvo, President, The Innovation Group • Katherine Spilde, Executive Director, Sycuan Gaming Institute, San Diego State University • Ernie Stevens, Jr., Chairman, National Indian Gaming Association • Roy Student, President, Applied Management Strategies • David D. Waddell, Partner Regulatory Management Counselors PC Casino Connection International LLC. 921 American Pacific Dr., Suite 304, Henderson, NV 89014 702-248-1565 • 702-248-1567 (fax) www.ggbmagazine.com

The views and opinions expressed by the writers and columnists of TRIBAL GOVERNMENT GAMING are not necessarily the views of the publisher or editor. Copyright 2014 Global Gaming Business LLC. Las Vegas, NV 89118 TRIBAL GOVERNMENT GAMING is a special supplement published by Casino Connection International LLC. Printed in Nevada, USA. Postmaster: Send Change of Address forms to: Casino Connection International, 921 American Pacific Dr., Suite 304 Henderson, NV 89014

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NIGC

TRAINING for REVIEW Technology moves quickly and the NIGC moves with it BY TRAVIS WALDO AND RANDALL “RANDY” CONRAD

t is no secret that the technological advancements that make gaming more entertaining for the players, more lucrative for the industry and safer all around are largely driven by the tribal gaming industry. With increasingly interactive features and complex software, some of the games found on the floor today were unimaginable only 10 years ago. But as those technological advances proliferate, so, too, do new challenges faced by those responsible for the security and regulation of gaming operations and systems. The National Indian Gaming Commission wants to help the industry meet those challenges and provide tribal regulators and gaming operators the tools necessary to prevent a challenge from becoming a compliance issue. In keeping with the commission’s ongoing commitment to the ACE initiative

To address the ever-evolving technology used in casinos, the NIGC offers information technologyfocused training and technical assistance through its “Regulating Gaming Technology” course.

(Assistance, Compliance, and Enforcement), the NIGC’s training and technical assistance program makes every effort to keep pace with advancements in gaming technology. To address the ever-evolving technology used in casinos, the NIGC offers information technology-focused training and technical assistance through its “Regulating Gaming Technology” (RGT) course. The NIGC has conducted a thorough needs assessment to develop a course, presented by expert trainers, that is focused on providing an understanding of various gaming technologies on the casino floor and offering strategies to effectively regulate that technology. The RGT course provides a foundation of knowledge and skills that regulatory and operational staff can apply jointly to ensure that both the tribe’s and the NIGC’s regulatory requirements are being met as gaming technol6 TRIB AL GOVERNMENT G AMING 2014

ogy is introduced into facilities. Less experienced regulators who may be unfamiliar with modern gaming systems will be brought up to speed on all the fundamental aspects of regulating gaming technology. More experienced regulators will also benefit from the standardized tools offered to enhance regulators’ knowledge of system and compliance requirements. The RGT training offers instruction in areas such as the history of casino games, compliance standards and gaming forensics. The course is kept up-to-date, and covers current and trending threats to IT security systems. It offers best practices from an industrywide perspective, which can be adapted and replicated by any facility, will increase efficiency and cost effectiveness, and address compliance concerns across all sizes and varieties of gaming facilities. So far in the 2013-14 training year, more than 250 tribal regulatory and operations staff have taken advantage of four different RGT training opportunities offered by the NIGC. We will continue to offer the course in the upcoming months throughout the country. I encourage you to visit nigc.gov for the current schedule of RGT and other NIGC training courses. We continue to maintain our focus on providing current, top-quality training that will help tribes improve their regulatory programs and increase opportunities for economic development through gaming. As always, there is no fee for attendance at NIGC training courses. As technology marches on, we at the NIGC are as excited as anyone in the gaming industry to see the progress and innovation it will bring to tribal gaming. We recognize that staying technologically current is key to staying competitive in the market, and staying competitive in the market is key to maintaining all of the benefits gaming has brought to Indian Country. But we also recognize that these advances require training for those who implement and regulate that technology. The NIGC remains committed to delivering the tools necessary to ensure that tribal gaming remains the lucrative, safe and well-regulated industry that it has become.

TRAVIS WALDO is an IT auditor with the National Indian Gaming Commission. Prior to joining the NIGC, Waldo served as the gaming systems analyst for the one of the largest tribes since 2005.

RANDALL “RANDY” CONRAD is the training manager for the National Indian Gaming Commission. Prior to joining the NIGC, Conrad worked at the U.S. Department of Veterans Affairs in Washington, D.C., where he served as the education specialist for the Office of Compliance and Business Integrity.

NIGA

TO BE or NOT TO BE Strong Native voice provides clear direction in the federal internet gaming debate BY ERNEST STEVENS, JR. ongress has debated the issue of internet gaming in one form or another for more than 15 years. What began as attempts to prohibit internet gambling in the United States has now turned to legalization efforts. While the debate was relatively slow in 2013 on the federal level, the issue will certainly continue through the remainder of the 113th Congress, and NIGA will remain vigilant to ensure that Indian Country’s voice continues to be heard. The strength of Indian Country’s position on internet gaming continues to be our unity on the issue. The issue holds great importance to all tribal governments. More than 230 tribes in 26 states use Indian gaming revenues to rebuild community infrastructure, educate Native children, improve health care for our elders, enhance public safety, and much more. The revenues provided by gaming are essential to the ability of tribal governments to care for their citizens. The major players in the internet gaming debate are now realizing the depth and experience that tribal gaming brings to the table. Indian gaming has created 628,000 jobs for Indians and local communities, and our industry comprises 44 percent of all gaming in the United States. Indian gaming alone is responsible for more than $29 billion in U.S. wages annually. Indian gaming revenues have also saved thousands of American jobs outside of Indian Country, preventing layoffs of teachers, health care workers, fire fighters, police officers and many others. From the beginning of this debate, NIGA has actively engaged our membership. As chairman, I established the NIGA Executive Committee’s internet gaming and economic development sub-committee. To date, this sub-committee has met dozens of times. Its work resulted in the unanimous position adopted by NIGA’s 184 member tribes in August 2011 that endures in the face of the current internet gaming debate. NIGA’s internet gaming principles are more than policy recommendations. They are directives from our tribal leadership. As chairman, I have always made it clear that NIGA will never waver from our mission, which is

8 TRIB AL GOVERNMENT G AMING 2014

to protect tribal sovereignty and the rights of all tribes to shape their economic future. Our principles do just that: 1) Indian tribes are sovereign governments with a right to operate, regulate tax, and license internet gaming, and those rights must not be subordinated to any non-federal authority; 2) internet gaming authorized by Indian tribes must be available to customers in any locale where internet gaming is not criminally prohibited; 3) consistent with long-held federal law and policy, tribal revenues must not be subject to tax; 4) existing tribal government rights under tribal-state compacts and IGRA must be respected; 5) the legislation must not open up the Indian Gaming Regulatory Act for amendments; 6) federal legalization of internet gaming must provide positive economic benefits for Indian Country; and, 7) Indian tribes possess the inherent right to opt in to a federal regulatory scheme to ensure broad-based access to markets. These directives further the federal Indian affairs policy supporting Indian selfdetermination and the U.S. Constitution’s acknowledgment of the status of Indian tribes as governments. Internet gaming legalization bills proposed in the 112th Congress included provisions that violated these directives and failed to recognize Indian tribes as governments. Thanks to our work on Capitol Hill, Indian Country’s voice is being heard to a greater extent in the 113th Congress, but we have much work to do. H.R. 2666, the Internet Poker Freedom Act, makes several improvements over past federal bills to legalize internet gaming. However, NIGA opposes H.R. 2666 as currently drafted. Positive provisions in H.R. 2666 that could garner tribal government support include Section 104(a)(3) (state prohibitions will “not apply to the acceptance of bets or wagers from persons located within tribal lands…”) and Section 103 (provisions

authorizing the National Indian Gaming Commission to work with tribal governments to regulate tribal internet poker). Unfortunately, H.R. 2666 also includes provisions that violate the principles that tribal governments have united behind. The bill would shut out more than half of the tribal governments from participating in the new industry, and it would authorize the violation of exclusivity provisions in some tribal-state gaming compacts. In addition, while the bill is limited to legalizing internet poker, it is silent on non-poker internet gambling. NIGA will continue to take the pulse of our member tribes and consult with tribal leaders on this issue. We have several nationwide discussions taking place, the first of which will occur at the Great Plains Indian Gaming Tradeshow in Shakopee, Minnesota on March 31-April 2. This discussion will continue at NIGA’s tradeshow May 11-14 in San Diego. While we expect 2014 to improve economically, NIGA will continue to focus on using existing gaming revenues to help diversify tribal economies. We are hopeful that in the long term, tribal economies will continue to build upon those aspects that make Indian Country unique. This includes continued diversification into cultural and environmental tourism, but also very possibly the internet as well. There are very few places in America that people can visit and experience top-flight entertainment while learning about the culture, traditions and history of America’s first people, and the internet is probably millions of peoples’ first introduction to tribes. We have a lot of work ahead of us, whether it is with maintaining the strength of our existing operations, or working with tribes in efforts to achieve economic sustainability. In 2014, NIGA will continue to work on a united front with tribal leaders along with regional and national Indian organizations to advance the lives of Indian people economically, socially and politically. Ernest Stevens, Jr. is chairman of the National Indian Gaming Association.

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Internet Issues Tribes ‘all over the spectrum’ on iGaming >> BY DAVE PALERMO

KURT LUGER, EXECUTIVE DIRECTOR of the Great Plains Indian Gaming Association in Bismarck, North Dakota, believes he knows what it takes for American Indian governments in the rural United States to succeed with internet poker. “We need a coalition,” says Luger, with enough tribes to generate the player liquidity for a profitable online poker venture. “I’d like to see (an internet) server on Shakopee,” he says of the prosperous Shakopee Mdewakanton Sioux Community in Prior Lake, Minnesota, near Minneapolis, an operation that would link smaller, remote tribes in the Midwest, Great Plains and throughout the United States. “That’s what I would like to see happen, if I had my druthers.” Outside California—potentially the country’s most lucrative online poker market with 38 million people—many of the 255 tribes in the lower 48 states believe interstate alliances are crucial to efforts to leverage entry into online gambling. California is the anomaly, with tribes and card rooms seeking legislation to legalize intrastate internet poker. (See related story, page 14.) Tribal networks linking reservations in the more rural states are particularly logical in the absence of federal legislation and with the growing number of states legalizing internet gambling, creating competition for the 425 Indian casinos in 28 states. Ten states may legalize online wagering this year, said Gambling Compliance.com, joining Nevada, New Jersey and Delaware. Meanwhile, a handful of smaller tribes are considering launching real-money websites to offer poker and Class II 10 TRIBAL GOVERNMENT G AMING 2014

Kurt Luger

bingo under the Indian Gaming Regulatory Act. Some plan to press the legal envelope and accept wagers beyond reservation borders, a strategy many Indian law experts believe will be found to violate federal law. But defining a nationwide internet trend in Indian Country is extremely difficult. “Tribes are all over the spectrum on iGaming,” says online consultant Ehren Richardson. With the likelihood Congress will not move on internet wagering, a growing number of indigenous leaders no longer see the urgency to seek entry into the market. “There is not the pressure to get it done today as there was a few years ago,” says Chuck Bunnell, CEO of the Mohegan Tribe of Connecticut. And, perhaps most significant, larger tribes are becoming skeptical that the resources needed to launch a gambling website will justify the returns. The skepticism is supported by dismal revenue reports out of Nevada and New Jersey, where Governor Chris Christie’s expectations of $180 million a year have been lowered to $34 million. “Some of the bigger tribes have really, really looked at the internet,” says a prominent Washington lobbyist, “particularly a few years ago, when there was the sense, ‘It’s going to happen. It’s going to happen. It’s going to happen.’ “But there’s now a sense nothing is going to happen. And the bigger tribes aren’t willing to put a lot of money out because they don’t see the returns.” “I’ve seen that all along,” says Jeffrey Nelson, attorney for the Tribal Internet Gaming Alliance (TIGA) a coalition of two Wisconsin tribes (Lac du Flambeau Band of Lake Superior Chippewa Indians and Bad River Band of Indians) seeking to link reservations in a network offering Class II bingo.

“

Tribes should not look at the internet any differently than any other business diversification or investment. At the end of the day that’s what it is, a business decision.

”

—Valerie Spicer, executive director of the Arizona Indian Gaming Association

and, while several federal lawmakers continue to work to legalize online poker, Senator Lindsey Graham introduced legislation to ban it. But tribal leaders contemplating entry into online commerce should not be swayed by lobbyists and consultants warning of pending legislation, says Valerie Spicer, executive director of the Arizona Indian Gaming Association. They should instead base their decisions on good business sense. “Tribes should not look at the internet any differently than any other business diversification or investment,” Spicer says. “At the end of the day that’s what it is, a business decision. “A lot of basic business rules regarding return on investments and the like are being ignored because of the chatter that, ‘If you don’t do this you’ll be left behind.’ Or, ‘There’s billions of dollars to be made.’ “I don’t feel much of that is accurate, certainly not in the case of every single tribe in every single jurisdiction.” The jurisdictional issues from state to state are, indeed, complicated. Tribes are not only subject to state prohibitions, but tribal-state regulatory agreements, or compacts, many of which limit online wagering. The compacts are required under IGRA for tribes operating Class III, casino-style gambling. Tribes in California are working with card rooms in pursuing intrastate poker as a commercial venture outside the compacts, taxed and regulated by the state. Indian communities in other parts of the country are exploring the option of offering online bingo and other Class II games under IGRA, regulated by tribes with oversight by the National Indian Gaming Commission, the regulatory agency for tribal casinos. Still others—notably Santa Ysabel and the Aturas Tribe in California—appear —Joe Valandra, willing to push the legal envelope, proposCEO of Great Luck LLC ing to launch gambling websites that

“TIGA was born from small to mid-sized tribes. We don’t have any large tribes. I would love to have a wealthy tribe join us.” Nelson doesn’t believe there is any significant trend other than “bigger tribes are just being cautious because they have a lot to lose.” “As soon as California opens up, tribes are going to be singing a different song,” Nelson says. “If California opens up or if TIGA gets off the ground, there’s going to be a change. “When that happens, I don’t know. I’m done predicting when it’s going to happen because I’ve never been right.” One tribal official noted a gambling website platform could run from $60 million to $70 million, with annual marketing expenses well into eight figures. It’s a difficult bit of math for small tribes in rural markets outside California. “It’s hard to build liquidity in states that aren’t very populous,” Bunnell says. “You have to accumulate a lot of states to generate the liquidity necessary to make (online poker) profitable. It’s difficult.” Connecticut, home to both the Mohegan Tribe and Mashantucket Pequots, operators of Foxwoods Casino Resort, is expected to facilitate both tribes in enabling legislation under discussion by lawmakers.

Complex Legal, Jurisdictional Issues

he congressional landscape has changed dramatically since 2012, when Senate Majority Leader Harry Reid of Nevada failed in his effort to deliver federal internet poker legislation to his commercial gambling industry constituents. There remains little appetite on Capitol Hill to expand gambling. Casino mogul Sheldon Adelson is pressing for abolition

“

If our legal principle is established— that tribes regulate Class II gaming and that proxy play takes place on Indian lands—the sky’s the limit.

”

www.tribalgovernmentgaming.com 11

“ would take wagers from off the reservation. Indian law experts believe federal law and NIGC regulations prohibit off-reservation wagers. But there are those who suggest that with servers on tribal lands and through the use of a system of “proxy play,” a legal argument can be made that wagers begin and end on Indian lands. “Tribes are in control of their own destiny. They’re not dependent upon the state passing a law or the feds passing a law,” says Joe Valandra, CEO of Great Luck LLC, partners with Alturas and Desert Rose Bingo in what they hope will be a real-money online bingo operation. “If our legal principle is established—that tribes regulate Class II gaming and that proxy play takes place on Indian lands—the sky’s the limit.” Desert Rose has a small army of attorneys ready to take on state or federal legal challenges, but the launch of the site has been long delayed by the lack of a firm to process wagers. “Once there’s some legal certainty to the question of offreservation wagers, more tribes will jump in,” says Great Luck attorney Kevin Quigley. “If the courts hold that the gambling is, indeed, Class II with technological aids, which is permissible under IGRA, that’s the end of the story,” adds Norm DesRosiers, a regulatory consultant and former NIGC commissioner. “That will open the flood gates for tribes.” But many doubt federal judges will allow persons in one state to gamble on a tribal website in another state. “If the notion succeeds legally that you can specify that the gambling is taking place on Indian land, either through proxy or some other means, it will throw the door open for tribes to get into the business,” says John Tahsuda, partner in Navigators Global, a tribal consulting firm. “But the courts have not been receptive to someone in a state that did not authorize gaming to reach out through technology to some other jurisdiction and make the wager. “I find it hard to believe that a federal court would make the states powerless to protect their consumers, people who are physically within their jurisdiction.” Tribes seeking to press the proxy battle face both legal and political challenges from states opposed to any expansion of 12 TRIBAL GOVERNMENT G AMING 2014

I find it hard to believe that a federal court would make the states powerless to protect their consumers, people who are physically within their jurisdiction.

”

—Lobbyist John Tahsuda doesn’t believe any court will approve interstate tribal online gaming. legal gambling. Politicians can easily and quickly press for anti-internet legislation. And regulators can threaten to pull the charters of financial institutions willing to process online wagers. “Anybody can say they have an interesting technology solution that will enable them to get around the legal system that they’re going to do whatever they want to do,” warns a regulatory consultant who requested anonymity. “But the state has tremendous power. There is a panoply of action a state could take, not the least of which is criminal prosecution.”

Coalitions May Be The Key

hould the courts limit wagers to Indian lands, tribes in the “Land of 10,000 Lakes” would likely benefit from an interstate internet coalition of indigenous communities, pooling player liquidity from throughout the region. Sources say the strategy would be similar to the concept voiced by Luger, a network of tribes linked to a common server, perhaps on Shakopee, one of the nation’s most prosperous Indian communities. Shakopee has a reputation of charitable giving, particularly to other Indian tribes. “Shakopee would do it if they saw it as a way to help the smaller tribes,” says consultant Richardson. “Will they make money? Probably not. It’s a lot of investment and little return. “People are still talking about it. It’s the pot at the end of the rainbow.” “Shakopee can move the needle,” says the Capitol Hill lobbyist. Shakopee tribal leaders and attorney Willie Hardacker declined requests to discuss internet gambling.

Pacific Potential California Will Lead Tribes to Online Gambling BY DAVE PALERMO

nternet gambling “is a greater threat online market in April 2011 than an opportunity” for American when the U.S. Justice Indians, Mark Macarro, chairman of Department indicted founder the Pechanga Band of Luiseño Indians, Isai Scheinberg on fraud and told a legislative symposium on online money laundering charges as poker last February in Sacramento, part of a high-profile crackdown We are talking about possibly California. on leading poker websites. “We are talking about possibly destaPokerStars in 2012 settled a destabilizing the one and only bilizing the one and only thing that’s ever federal money laundering civil thing that’s ever really worked really worked for tribal governments,” case by paying $731 million to Macarro said of a $7 billion casino indus- rescue rival Full Tilt Poker and for tribal governments. try that has generated economic and pay back gamblers. The agreesocial progress for the state’s 110 indigement required fugitive Scheinberg —Mark Macarro, Chairman of the nous communities. to leave PokerStars, but the comPechanga Band of Luiseño Indians But tribes need to be prepared for the pany admitted no wrongdoing. rapidly advancing technology and the The company has since been gaming under IGRA. It’s not Indian political impact it may have on tribal trying without much success to get back gaming under federal law,” Mazzetti says, casino exclusivity in the nation’s largest into the U.S. market. but an industry comprised of both tribes gambling state, Macarro said. Tribal lobbyists do not believe the and licensed card rooms. “We can’t afford not to be ready,” coalition has enough political clout to get “We’re all in the same industry,” Macarro told the first annual iGaming PokerStars licensed in California. Mazzetti says. “We need to be driving Legislative Symposium, sponsored by Assemblyman Isadore Hall, chairman one car, going down the same road.” Pechanga.net and Spectrum Gaming. of the Assembly Government Just how large that industry grows is California, with 38 million people, is Organization Committee, is optimistic a subject to debate. Some of the more optiexpected to be the nation’s most lucrative bill will make it to the governor’s desk mistic predictions have since been temonline poker market, generating some before the legislature is gaveled to a close pered by discouraging results in Nevada $400 million in annual revenue. August 31. and New Jersey. Two tribal coalitions—one led by “I believe it’s possible in 2014,” Hall “The number thrown out there is that Pechanga and another by the San Manuel says. 750,000 to 1 million people in California Band of Serrano Mission Indians—are “Internet poker will provide the play online poker every day. That’s probaexpected to reach agreement California gaming indusbly accurate,” says Arthur Terzakis, direcon bill language that polititry with an innovative tor of the Senate GO committee. cal insiders believe will soon option to complement “The question, is how much of those make it out of the state legtheir existing business people can you capture? How many of islature, either this year or in model.” them want to play on a regulated site?” 2015. Bo Mazzetti, chairman Ehren Richardson, an internet gaming Those efforts may be of the Rincon Band of consultant, says once California launches complicated by a coalition Luiseño Indians, said the online poker, other states will follow. of Morongo Band of two tribal coalitions are “If California goes—this year or next Mission Indians, the “99 percent there” in year—it won’t be long before other states Commerce Club and reaching consensus on start ramping up,” he says. Hawaiian Gardens card bill language. State legislation would likely pressure rooms and PokerStars seekWhile the legislation “We’re all in the tribes to take the plunge into cyberspace. ing entry into the market. will be respective of same industry. Macarro’s recommendation is that The group is hoping to tribes as governments, We need to be indigenous communities that rely heavily rid pending legislation of the online industry will on land-based casino revenue for their “bad actor” provisions that be a commercial operadriving one car, government services weigh the risks of threaten to thwart efforts by tion outside of the going down the getting into iGaming. the Isle of Man online giant Indian Gaming “With card clubs, it’s about profits. same road.” to achieve suitability for Regulatory Act, regulated about business,” Macarro says. It’s licensing. and taxed by the state of —California Assemblyman “For tribal governments it’s about preThe Isle of Man compaCalifornia. Isadore Hall serving our unique indigenous identity.” ny withdrew from the U.S. “This is not Indian

“

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14 TRIBAL GOVERNMENT G AMING 2014

Heart of

Indian Country Class II games gave Indian gaming its kickstart—and their modern incarnation gives tribes leverage with states. BY FRANK LEGATO

CALL THEM INDIGENOUS MACHINES. After all, Class II gaming machines are what gave Indian gaming a jump-start after the 1988 Indian Gaming Regulatory Act cleared the way for tribes to offer electronic bingo on their reservations. Today, the machines house the same slot content that makes the majority of money for commercial casinos, and advancements in technology have meant that players, in general, like them as much as they like the traditional slots. That’s good news for gaming tribes. Early Class II games had to have several discernable elements of bingo—they were slower, had several touch requirements, and generally, were not as entertaining as their traditional Class III counterparts. To counter that, tribes turned to compacts with state governors to give them the right to offer the lucrative traditional slots—in exchange of a substantial cut of that slot revenue. Thanks to advancing technology, Class II is now a very viable option to the traditional slots, to the point where many tribes are now replacing compacted Class III games with Class II machines, for which they have to share revenue with no one. “If tribes have the option of Class II without having to get into an agreement with state government, that’s a point of leverage they have in discussions and negotiations,” says Knute Knudson, vice president of Native American development for slot-maker International Game Technology. “Tribal leaders and tribal governments around the country are acutely aware of that leverage point. Therefore, they want to see Class II as strong a product as it can be, and they want to encourage suppliers to invest resources in the development of Class II products.” “Class II continues to get better and more competitive with Class III product,” adds Mick Roemer, senior vice president of sales for Multimedia Games, one of the top Class II suppliers in the business as

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“Class II continues to get better and more competitive with Class III product. The games have improved graphically, and the back-end systems are much more stable. The math models also continue to improve.” —Mick Roemer, Multimedia Games

well as a growing Class III supplier. “The games have improved graphically, and the back-end systems are much more stable. The math models also continue to improve.” “In many ways, the Class II bingo product has gotten stronger and more robust,” says Taryn Miller, product manager for Class II at Bally Technologies. “We now offer state-of-the-art platforms, dual-screen machines, high-definition displays, stereo sound, third-party licensed brands, player interfacing marketing such as our iVIEW technology, and more games than ever before.”

Long Road he road from passage of IGRA to this new Class II power and leverage was a long and litigious one. Companies like Multimedia Games, Sierra Design Group (now part of Bally) and Sodak (now part of IGT) fought tooth-and-nail in the courts to validate better and better Class II technologies. It was this very group of court decisions, in fact, that shaped Class II into what it is today. Knudson was a vice president with Native American supplier Sodak at the time IGRA was first being implemented, and Sodak was IGT’s partner in Indian Country. He says suppliers began working with tribes immediately after IGRA passed in 1988 to define just what Class II could mean, beyond physical bingo operations on reservations. “I started working with the definitions of Class II on the basis of the language in the Indian Gaming Regulatory Act, which defined Class I, Class II and Class III,” Knudson recalls. “In the very early stages of opening compacted markets throughout Indian Country, we at Sodak and IGT were very interested in what Class II was. “There were a number of jurisdictions that had difficulty opening, where governors and attorneys general resisted compacting. As a result, any number of companies were experimenting with the definitions of Class II in launching products in all of those areas in one form or another—largely built around electronic bingo and centrally determined outcomes.” “SDG was always looking for new opportunities in gaming and realized that Class II was an evolving and underserved area,” Miller says of Sierra Design Group, which Bally acquired in 2004. “The technology was limited and the bingo framework, which necessitated a minimum of two people playing together, created some hurdles and challenges. “Most Nevada-licensed manufacturers were not experienced in tribal gaming and focused their R&D elsewhere. In partnering with California, Florida, Washington and Oklahoma tribes, we

focused on providing a legal and compliant bingo product while also making it our goal to seek the widest scope of content and entertainment options available… Despite the challenges, our customers helped define the vision and product.” This eventual definition of Class II was validated in the courts. Key, says IGT’s Knudson, were four appellate court decisions, each of which “provided for us a little bit more of (Above) Bally Technologies’ Double the definition and clarJoker; (opposite pg.) Bally’s NASCAR ification and direction Pro and IGT’s Empress of the Amazon as to what Class II could be.” At the center of the legal battles, he says, were Multimedia Games and Rocket Gaming in Oklahoma, and Sierra Design Group in California. Multimedia was involved in what could have been the most important of those decisions—the decision of the U.S. Supreme Court to deny certiorari requested by several state attorneys general on the appellate decisions, “which essentially meant that all of those appellate court decisions were what we had to work with in definitions of Class II,” says Knudson. “Multimedia Games pioneered the technology for today’s Class II electronic gaming device,” says Roemer. “MGAM had to go through several legal battles, including a Supreme Court decision, to develop and get approved the ‘electronic facsimile’ of the bingo game that allowed us to show various graphic alternative outcomes to the bingo card. “In other words, if you had a win on your bingo card, we were able to show a more exciting graphic display of that winning combination. Our founder Gordon Graves was instrumental in paving the way for Native Americans to have access to competitive gaming products and allow the tribes to maintain their sovereign immunity. “Without the litigation, Class II games as we know them would not exist.” “The various litigation was a big help in legitimizing Class

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II,” adds Bally’s Miller. “Our historical investment in Class II R&D was not only justified, but further augmented by having a clearer regulatory path led by the tribes.” Roemer, Knudson and Miller credit several tribes for helping to develop Class II into the games they are today, citing the Seminole Tribe of Florida, the Chickasaw Nation of Oklahoma, Alabama’s Poarch Creeks, and California tribes such as the Pechanga Band, Cabazon Band and Sycuan Band for working with suppliers to offer ever-more sophisticated technology in Class II in the midst of all the legal battles. “The tribes, through careful and articulate legal work and consulting work with engineers and suppliers, were really able to weave their way through complicated law and complicated court proceedings, and won virtually all of those court cases, much to the chagrin of governors and state attorneys general,” says Knudson. “If you read IGRA, all of the conclusions the judges drew, in my judgment, were correct. So, we are where we are with very good product in that space for which you don’t require a compact.” Knudson says the manufacturers also were key in the effort, working with the tribes to release Class II product as interpreted by each decision. “IGT had been working on various products for a long time, and we launched products in various markets at that stage,” he recalls. “Prior to launching our own server and our own EGMs, other suppliers were utilizing our content. For example, Wheel of Fortune was available in Florida, but on another supplier’s system and EGMs.” Florida’s Seminoles, he says, were one of the tribes aggressive in developing Class II early on, because of “no cooperation” from the state in negotiating a compact. Slot officials at the Seminole casinos worked closely with Sierra Design Group and Bally to launch one of the top early Class II systems at a large resort casino, the Hard Rock. Another result of some of the court decisions was the eventual elimination of Class II requirements such as multiple touches for each game, originally meant to simulate multiple “daubs” in the game of bingo. “Each of those appellate courts issued opinions that defined issues such as number of

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touches,” Knudson explains. “For example, if you look at the 9th Circuit Court opinion, they talked about very specific things related to the rules of bingo. Nowhere does it say that it has to be multiple daubs or multiple touches in that decision. Now, most of the Class II in the country—not all—plays on a single-daub/touch game play methodology.” Meanwhile, he says, the Supreme Court decision involving Multimedia opened the floodgates for other suppliers. “When the Supreme Court said they would not grant certiorari on the court decisions was when we aggressively entered the market,” says Knudson of IGT’s Class II business. Roemer says the court battles fought by Multimedia Games and others were indicative of a resistance by state and federal governments to permit Class II games that were too close to Class III. “There was a great deal of pressure against allowing Class II technology advances in Native American country from both the state and federal level,” Roemer says.

R&D Resources

hat really brought Class II to its current sophistication, though, were the research and development efforts put in by the suppliers to make the most of the legal interpretations of Class II. “The investment of resources in game design and method of play, and in the appearance to the actual players of the games in the casino, has made the difference,” Knudson says. “The games are much more attractive, and the player has a much better experience because of the investments that have been made in graphics, in sound, in method of play, and bonusing and the like—making sure, of course, all the time that it stays within the structure of the legal rules of bingo.” “Multimedia has been doing Class II games for longer than anyone, so we’ve learned what players want over the last 20 years,” says Roemer. “Our game developers are super strong, and putting out some very exciting and unique games, like ‘Moby Dick.’ “They are some of the top performers on the floor. In Class II jurisdictions, casinos could not operate without them, but now we are even seeing Class III compacted casinos offer Class II games, because it provides them the ability to expand their casino floors and still stay within the restrictions of their compacts. The best part, however, is that our Class II games compete head-to-head with Class III product. “Class II is becoming a very Multimedia Games’ Carnival in Rio II and Moby Dick

viable alternative to Class III gaming now that the performance is pretty much indistinguishable. Many tribes in California, for example, are embracing Class II games and integrating them into their Class III floors.” Miller and Knudson report similar renewed interest in Class II. “We are seeing an increased interest in Class II gaming in many areas, even from casinos that are typically Class III operators,” says Miller. “In some cases, with the best-in-class machines, high-speed floors and connectivity of players, Class II bingo is an attractive option for many tribes and their players.” “We’ve had an increased level of interest by tribal governments in Class II, pretty much nationwide,” Knudson says. “Our Class II product managers now have requests from 21 tribes in California for very specific information on our Class II product. That is a huge increase in the level of interest—and not just in California, but from multiple tribes in Wisconsin, Arizona, New Mexico and other jurisdictions.” He adds that the advanced technology is only one of three reasons tribes are buying more Class II games. “No. 1 is the improvement in technology, but No. 2 is the fact that we’re entering into cycles where compacts are being reviewed or renegotiated, or there are conversations going on between tribes and governors on anticipated renegotiation. No. 3 is financial. In some instances, tribal governments are learning that after factoring in all financial issues, they may make more money with Class II.” Roemer says these factors give tribes a key tool in negotiating with state governors. “Class II protects tribal sovereignty,” he says. “This is a very important point, and Multimedia is committed to providing topperforming Class II products to longtime customers.” Roemer adds that Multimedia’s product development team has merged Class II and Class III disciplines—thanks to the advances in technology, what works in one works in the other. “Half or more of our games start as Class II, and then we port them to Class III and the Washington lottery (central determination system),” he says. “Although there are a few regional preferences, we’ve found that if a game is good, it usually works in all of our North American jurisdictions. “Every market is unique in some way, but great games seem to work in almost any jurisdiction, Class II or Class III.” Knudson says IGT also produces games that fit in either classification, but most recently, the slot-maker has begun a dedicated Class II development function. “We are producing games for Class II that have not been developed for Class III first,” he says. “Class II is receiving its own undivided and prioritized attention in game development. “We made that shift in the last six months, and very soon we’ll be launching products that are exclusive for Class II—which is a reflection of our customers’ interest in this product area.” Bally also designs games specifically for Class II, while transforming premium titles like Michael Jackson King of Pop, NASCAR, ZZ Top and others for Class II bingo operation. “Not many would have envisioned listening to ZZ Top while playing bingo,” Miller laughs. Roemer says Multimedia, as one of the pioneers of Class II, will continue to drive the classification forward. “Class II gaming is starting to blend into what you see in Class III markets, and that trend will continue,” he says. “The Class II cabinets and features now rival Class III, and with Class II games being server-based, there are several opportunities to create more innovative game features and bonuses in the future. “It is a powerful economic tool for Native American casinos, and Multimedia is proud to be one of the top providers of this technology.” Bally Technologies’ ZZ Top and Hot Shot Progressive; IGT’s The Horseman

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Rendering of Mohegan Sun in Revere, Massachusetts

Amazing

Amenities

Today, most Americans live within a half-hour drive of a casino. As competition cuts into market share and revenues, tribal operators must offer much more than gambling to stay competitive. BY MARJORIE PRESTON

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s this a casino or Great Adventure? Mohegan Sun’s planned resort in Revere, Massachusetts, approved by voters in February, will include a water park with a “lazy river” feature, plus indoor surfing, outdoor zip lines and horseback riding trails. It also will include two supervised kid-friendly attractions; a 5,000-square-foot greenhouse; a 10,000square-foot spa; a boutique hotel with a conference rooms; and a retail, dining and entertainment component called the Shops at Mohegan Sun. By the way, it will also have a few slot machines and table games. The lineup of attractions at the $1.3 billion commercial casino resort, to be located at the Suffolk Downs racetrack near Boston, reflects an accelerating trend among casinos—tribal and commercial alike—to build their customer base by offering more non-gaming attractions.

With competition on the rise, operators are adding more nightclubs, day clubs, spas, pools, golf courses, cooking classes, video arcades, museums, playgrounds, even rock climbing and ecotourism activities. The goal: to bring in more people more of the time—and of course, get more of their leisure dollars. The movement is not new; it started as competition increased in the gaming industry, and picked up steam during the recession, when gambling as a pastime took a nose-dive. Today, with the recession thankfully in the rear-view mirror and gaming on the rebound in many jurisdictions, longdeferred renovation projects are coming off the shelf. What are tribal casinos doing to bring back old customers, add new ones, keep them on-site longer, and maximize every square foot of their properties?

Bigger Business

Rizzo adds. “Atlantic City is a classic example. Now it seems they make as much if not more money on non-gaming. They’re becoming much more of a resort.”

Beyond the Casino Floor

ut entertainment and leisure activities are not onesize-fits-all propositions; what works on the Las Vegas Strip may be all wrong for a tribal casino in Wisconsin, Arizona, Michigan or Minnesota. Last November, when the Wyandotte Nation announced a $7 million renovation and expansion of its casino in Thackerville, Oklahoma, it deliberately chose not to compete with Vegasstyle competitors in the vicinity, like the Riverwind in Norman and the Downstream on the Oklahoma-MissouriKansas border. Instead, it targeted locals who ideally will turn this casino into their daily or weekly watering hole. In addition to a new entertainment center, restaurant and deli, and two bars, the Wyandotte Casino is adding a four-lane bowling alley and a room for billiards and darts. When the upgrade is complete, it will turn the casino into “more of a social gathering spot,” says Wyandotte CEO Kelly Carpino, “a place where people come for a night of fun.” It was the right choice for this casino in this locale, says Doug Worth, founder and chairman of WorthGroup Architects of Denver, which designed the expansion. “It comes down to knowing your customers, knowing their predominant interests and characteristics, and putting that into a plan that makes sense and is relevant to the current climate—the new now,” says Worth. “When tribal gaming first started, there might be absolutely nothing in a 200-mile radius. Casinos had the population base to support them, and tribes in that position for the most part have done very very well. The bigger challenge is when you’re second, third or fourth to the marketplace. Now you’re fighting for that customer share, and the choices become different.”

here are nearly 500 Indian gaming halls in the United States today. California alone has 68 tribal casinos and 90 poker rooms. Oklahoma has almost 100—in some cases three, four or more compete within a single community. Some tribal casinos are a literal stone’s throw from the competition. With more relaxed rules about off-reservation casinos under the Obama administration, the market could become even more crowded. While the industry generates almost $30 billion a year in combined revenue, most tribal casinos are small to midsized, without the clout or big bucks of the Mohegans, the Mashantucket Pequots, the Cherokees or the Seminoles. For them, what additions make the most sense and offer the best ROI? “We have a current Indian gaming client considering the inclusion of a very large specialty mixed-use retail center in their next phase of expansion: large specialty stores, a bowling alley and a cinema complex are part of the program,” says Dike Bacon, principal of the Memphisbased architecture firm Hnedak Bobo Group Inc. “Four or five years ago, this Only 20 percent of the would have been unthinkable. The design emphasis continues to be focused on nonpeople who go to casinos gaming revenue generation and atypical gamble, so entertainment amenities.” is ever-increasing: food “More than just casinos now, these and beverage as well as places are becoming hubs for entertainment,” says Dick Rizzo, vice chairman of pure entertainment venCalifornia-based Tutor Perini Building ues, be it concerts, shows, Corp. “Only 20 percent of the people who nightclubs. These places go to casinos gamble, so entertainment is have become sources of ever-increasing: food and beverage as well entertainment for the as pure entertainment venues, be it concerts, shows, nightclubs. These places have communities they service. become sources of entertainment for the —Dick Rizzo, Tutor Perini communities they service. “It wasn’t like that when we started,”

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Testing, Testing

orth recommends testing the waters, and making small changes to confirm the demands of the mar-

ketplace. “Logically validate things before jumping too widely,” he advises. “I just saw a marketing piece for a conference that was still using the moniker, ‘If you build it, they will come.’ That’s a philosophy that’s going to get you in trouble. Do your research. That’s becoming the norm in Las

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WorthGroup Architects is adding a four-lane bowling alley to the Wyandotte Casino; (inset) VIP player’s lounge at Windstar Casino

Vegas as much as in the tribal community, because the financing for projects is not what it was five, six years ago.” If a tribe verifies a need for meeting space in its area, for example, it could start with a temporary Sprung structure that requires minimal investment. “That enables you to test the return,” says Worth. “If it’s working, great. That justifies the next step, which is the permanent $50 million fullblown conference center. But don’t do it because your neighbor did it. All you’re doing then is increasing the saturation in the market.” In the Midwest, where the winters are long and the climate often inhospitable, indoor attractions make more sense: a combination of retail and recreational amenities that will make people willing to scrape the ice off the windshields for a night on the town. For properties that draw a more roughand-ready clientele, an RV park is likely a better choice than a high-end hotel. That same crowd may be more drawn to a sports bar with a dozen high-definition TVs than a fine 24 TRIBAL GOVERNMENT G AMING 2014

seafood restaurant. “Why do a 200-seat steakhouse in a more rural environment?” asks Worth. “It takes up a lot of square footage, is expensive to build, and more often than not is more an egodriven decision than a practical one. Yet we see this. The best solution in those cases is a full-service restaurant that can be restructured and designed to provide a different type of menu service for dinner.” For tribes, it may be especially important to safeguard investments with prudent choices, Worth adds. “It’s one thing for a corporation to go out and over-invest and lose shareholder money. You cannot do that in tribal community, or you affect generations of people who finally were given the opportunity to bring themselves up out of poverty.”

Brand Recognition

hen the mammoth Harrah’s Cherokee in North Carolina completed a $650 million expansion in 2012, however, it was fully justified in adding a Ruth’s Chris Steakhouse and a Brio Tuscan restaurant to its extensive dining lineup. The casino’s patron base is so large and diverse, it pays for the Eastern Band of Cherokee to offer something for everyone, from a Dunkin’ Donuts to a Pizzeria Uno to an Asian fusion noodle bar and an all-purpose buffet. Piggybacking on national brands like Ruth’s Chris is also a distinct trend for some properties, says Bacon; those household names bring instant recognition and invite very specific guest profiles. Working with the Pokagon Band of Potawatomi, Hnedak Bobo recently designed a new Hard

Hard Rock Café at Four Winds New Buffalo, Michigan

inspired patterns transforms the space from a meeting venue into an atmospheric nightclub” called Mist, says Bacon, who worked with the Chickasaw Nation on the WinStar’s 2012 expansion. Party-going patrons slip past a velvet rope to enter the club, a playground of hypnotic lights and mind-bending house beats. It’s “the ultimate work-to-play flex space,” and a model of multi-purposing. A neutral area like a meeting space can also be a great testing ground, says Worth. “It can be a buffet, it can be a lounge or a special events area; you can try lots of different things. We have a client that doesn’t have a buffet, so it’s using the meeting room. It’s driving traffic, the numbers are up, it’s validated the concept that there’s enough demand. So now they can say, ‘Let’s dedicate some space to a buffet.’” Four or five years ago, Flexible, multi-functional spaces also this would have been can fill in gap periods, when visitation unthinkable. The design tends to be lower: days, midweeks, and the emphasis continues to be off-season. “Say your weekends are pretty good, but weekdays are awful,” says Tom focused on non-gaming Hoskens, principal, Cuningham Group revenue generation and Architects based in Minneapolis. “If you atypical amenities. can create that meeting-room piece or section, you can start to draw people in —Dike Bacon, Hnedak Bobo Group Mondays through Thursdays.”

Rock Café at the Four Winds Casino in New Buffalo, Michigan. This “high-profile and high-energy” addition was part of a larger expansion that included a 269-room hotel tower and 1,500-seat event center. The goal: “to leverage the music-oriented Hard Rock brand with the property’s new entertainment center,” says Bacon. Along with other nongaming amenities at the property—including Kids Quest and Cyber Quest attractions for children and a shopping promenade—it has boosted the casino’s competitive positioning in the market.

Double Duty

o maximize the value of nongaming space, tribal casinos are making it work overtime. One example: the meeting room at the WinStar World Casino in Thackerville, Oklahoma. By day, the place is all business, with a dais and stage, the latest technological gizmos, and variable seating that can be configured for conventions, civic organizations and other sober-sided conclaves. After dark, this place turns into Oz. “The combination of ambient and spot lighting, furniture, finishes and Asian-

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Potawatomi Bingo Casino Milwaukee, Wisconsin New Hotel Tower Opening 2014!

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The renovated Harrah’s Cherokee Casino Resort; (at left) Sports bar at Seneca Buffalo Creek Casino

the investment but it makes no statement, it’s like throwing the money away.” Where to start? “I like to say put your money where you make your money,” says Hoskens. “I would always start with the casino and refreshing that. From there, move on to the rooms. Because the longer people stay, the better the casino does.”

Trompe L’Oeil Budget-Minded

ometimes, by refreshing existing amenities, casinos can create a sense of newness and novelty to relieve the dreaded “same old-same old” impression among customers. It’s also a good way to upgrade on a relative shoestring. “Refreshing is the easy part—coming onto the gaming floor, brightening and freshening and adding color and adding lights and doing things that reconfigure the space,” says Hoskens. “Deeper, brighter colors have a tendency to add warmth. You can create movement and activate a space with lighting effects. Color, light and movement—these are the hallmarks you can use to do things less expensively, but still get the wow and the bang.” Even minor changes should not be made capriciously, however. “You have to figure out how to attract people, give them something they haven’t seen before, give them something to talk about,” says Hoskens. “It has to create a reaction. If you make

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tried-and-true designer’s trick to economize is to use luxe finishes at eye level and faux finishes above. “Keep the quality surfaces close to the eye and decrease as you go vertically,” says Rizzo. “You can do lookalikes—faux woods and faux finishes—that look just as good from a distance.” “If you can touch it and feel it, make it real,” agrees Hoskens. “Beyond that, you can faux it, and it will be just as impressive.” Another way to trim costs is to go for smaller guest rooms, a strategy that makes sense for new construction. “The standard 425-square-foot room is standard now at 325 square feet,” Hoskens says. “You still want the guest to have a great experience, but you can make it just a little bit smaller. It can be very efficient and great-looking, and you can raise the quality of the material because you don’t have to cover as many square feet.” Besides, he adds, “basically you want the person on the casino floor, not lounging every day in a super-spacious suite.” Don’t skimp on your best customers, Hoskens adds. “Boutique hotels figured this out 20 years ago. If you take care of your VIP customers—give them a VIP room and some special

Sycamore’s Restaurant at Harrah’s Cherokee Casino Resort and public alike; in online reviews, casino visitors mention the dazzling interiors more than any other element of the resort. In this case, design did what it’s supposed to do: it created a buzz, and told a story that is now being retold, enthusiastically, by guests.

Show Me the Money

f a tribal casino wants a foolproof upgrade, one that will bring in more customers, add gaming revenue, and effectively return its development costs, what should it add? If attention, get to know them—that will bring them back again you answered a restaurant, spa, hotel rooms or entertainand again.” ment venue, you’re wrong. According to WorthGroup Architects, One cost-savings opportunity is the result of an evolving casinos get the biggest bang for the buck by adding parking. design aesthetic, away from heavy theming, says Rizzo. “When Not very sexy, is it? But according to the firm, a parking tribes first got into gaming they were very sensitive to culture, garage typically costs $10,000 to $15,000 per space, adds gamand they tried to replicate that in their facilities. Mohegan Sun, ing revenues of $10 to $50 per space per day, and offers ROI when they first opened it, was all very tribal and nativeof up to 75 percent. Compare that with a hotel. The price per themed. But as it grew up and competed with Foxwoods, it room can easily exceed $100,000, sometimes twice that. The ended up going very contemporary. Heavy theming has given way to a much more chic, clean and modernistic kind of look.” total expected return on investment is 30 percent to 40 percent. If you add retail or an outlet mall, you may be lucky to Such pared-down design “is fresh and new, and it doesn’t see ROI of 15 percent. cost as much,” Rizzo says. “People are not looking for palaces An RV park, on the other hand, almost pays for itself, costand pyramids and Eiffel Towers anymore.” ing from $15,000 to $35,000 per site, and adding average incremental gaming revenue of $50 to $150 per day for each one. That’s a return of up to 70 percent. And that humble bowling alley? It does ne example of subtle yet specbetter than a swanky 18-hole golf course, tacular theming can be found costing about $100,000 per lane, luring up at Harrah’s Cherokee, which to 20 percent of adult bowlers to the casicompleted a $633 million no, and returning up to 25 percent of its renovation in 2012. The Eastern Band of the initial investment. The links, on the Cherokee Indians wanted “a modern other hand, will deliver between 5 percent lodge look” for their Smoky Mountain and 15 percent. Not exactly a hole-in-one. resort, says Hoskens. That goal may be Despite the variations in ROI, all of best represented by the property’s grand these amenities add up to a total experirotunda, which features soaring 75-foot ence that brings a wider range of patrons, trees illuminated by 30,000 LED lights, including those with no interest in pumptwo 68-foot waterfalls that cascade from ing money into a slot machine. That said, the ceiling to a collection pool on the the gambler is still king. lobby level, and a floating spiral staircase You have to figure out “When you talk ROI, there’s nothing that ascends to the second floor. how to attract people, that comes close to a casino—the casino The natural leitmotif is restated with floor is the engine that drives everything give them something they four interior themes (Mountain/Breeze, else,” says Worth. “Our customers may Woodland/Moon, Rivers/Valleys, and haven’t seen before, give come to have a meal at a nice restaurant Earth/Water) that create “a path of disthem something to talk with a great reputation, but you’re talking covery,” says Hoskens, and organically about. It has to create a about margins that are significantly less guide patrons through the large space to than gaming, and that won’t drive enough restaurants, bars, showrooms and more. reaction. If you make the traffic to pay for the facilities we’re talkThe exterior structure echoes “the layered investment but it makes ing about. and long, curving shapes of the Smoky no statement, it’s like “Even if your business is just weekends, Mountains,” according to Cuningham; even if you only get a full house during throwing the money away. the architects used indigenous spruce, oak special events and holidays, you still need and river cane in the building design, and —Tom Hoskens, that full house,” he says. “The casino will plenty of glass and stone within. Cuningham Group pay for itself ”—and everything else too. The design won raves from the press

Second Nature

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Going Commercial Tribal government gaming has enabled Native Americans to branch out into non-tribal economic development.

One word denotes the first quarter-century of the Indian Gaming Regulatory Act. Opportunity. Momentous achievements mark this landmark period in tribal history. Indian Country sports an estimated $27 billion-and-counting gaming industry, BY DAVE spread across several hundred casinos of varied size, shape and nuance. Small outfits produce a modest revenue source for members on reservations. Mid-level casinos combine moderate overhead with hints of corporate clout. They feature the sleek hotel design—often with tribal culture etched into the layout—along with hotels and convention space. Large, multibillion-dollar facilities feature Fortune 500 sophistication. Their portfolio includes slick marketing, deep financial pockets and significant political connections with state

Pala Casino Spa and Resort in northern San Diego County

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and federal governments. It’s been 27 years since the Cabazon Band of Mission Indians launched this process with its legal victory over the state of California. The ruling set a precedent for discouraging state regulation of the tribes, put the onus on BONTEMPO Congress and led one year later to the Indian Gaming Regulatory Act. A pragmatic aftermath remains. Tribes increasingly enter the potentially lucrative commercial gaming sphere. They use sovereignty as bargaining chips, ceding some jurisdictional power in lieu of taxation. States benefit too, often with yearly guarantees from Native American operations. The revenue is enlarged by taxation on jobs held by non-tribal employees and through tribal sales to vendors.

tomer. Pala later obtained a second $125 million loan for expansion and has paid down most of its debt. “We only owe about $40 million now,” Smith says. “We could pay it off but would rather leave the credit open in case we decide to do a facelift.” Robert Smith, The creditors and the state of California Chairman, Pala Band of Mission Indians became winners too. In lieu of taxation, Pala pays $18 million to the state, $7 million-$8 million locally Negotiations have to and develops community pillars like high be win-win. From the schools and hospitals, open to tribal and tribal standpoint, we non-tribal citizens, according to Smith. are sure to protect the “We also have 1,900 jobs, many which culture. The sovereignty are filled by people outside the tribe,” he part is very important. It says, “and we spend $80 million a year with also goes a long way in outside vendors, from whom we buy meat, negotiations, but at the fish, gambling devices, etc. It is pretty lucrative for them.” same time, you need Money can be cycled into the governpartners outside of the ment coffers twice. Beyond the $18 million reservation. guarantee from the tribe, California and the PALA: ONE POWERFUL federal government receive tax money from EXECUTIVE non-tribal employees. here are exceptions to that formula. Robert Smith “Negotiations have to be win-win,” Smith insists. “From represents the dominant leader theory for the Pala the tribal standpoint, we are sure to protect the culture. The Band of Mission Indians near San Diego. He is sovereignty part is very important. It also goes a long way in chairman for the tribe, which runs the Pala Casino negotiations, but at the same time, you need partners outside Spa and Resort on the Pala Indian Reservation. Smith preof the reservation.” dates IGRA by one year and has witnessed the steady progresThat formula also concerns gaming’s next golden goose. sion of tribal gaming fortunes. Smith, the chairman of the California Tribal Business Alliance, The finished product, for now, is a 10,000-square-foot says he has personally helped the effort to bring two online spa, 2,000 slots, 87 table games and 10 restaurants. The propgaming bills before the California legislature. He hopes they erty has significant amenities to complement its 500 rooms pass by the end of the summer, enabling all state tribes the and 82 suites. This beautiful facility, draped in the lucrative option of establishing online gambling. California market, depicts the blend of strong tribal leadership “It would take from $10 million to $20 million to get and a community partner. started, so most tribes in California would not be able to do Under Smith, the Pala group went from an outfit seeking it,” Smith asserts, “but this is another case in which everyone an identity into a major power broker. It has become a $250 will benefit. We will negotiate a fee for the state and we also million customer of Wells Fargo and Bank of America, from will build a call center, etc. Hopefully, we will get this one whom it borrowed money to finance its state-of-the-art facility over the finish line.” several years ago. Pala has joined with former PartyPoker chief Jim Ryan to While the Pala enterprise unfolds on its own land, it needform Pala Interactive. While the tribe has not revealed its ed the help of non-tribal groups, like the bank, to push it forplans for this venture, an early announcement that Pala has ward. That made sovereignty a delicate term. partnered with poker superstar Phil Ivey is just an indication “We had to tell them that if, for any reason, this did not that Pala has grand visions for a legal iPoker industry in succeed, they could not foreclose on our land,” Smith says. California. “In any typical negotiation, they would be able to do that, but Smith says the tribe has undergone scrutiny from the not with us. Our land will always be our land. It was kind of National Indian Gaming Commission in the past. But he is hard for them to understand that at first, but they got past not averse to any tedious licensing procedure, even in tough that point.” states like New Jersey, should that be needed. In the Winners emerged. The Pala group used other people’s California bills that legalize iPoker, the tribes would be automoney to build its empire and the bank had a long-term cusmatically licensed, and tribal partners would go through a With the tribes, states have a partner, and a customer. In places like California and Connecticut, tribal payouts to state governments have reached billions of dollars. Ironically, a large recipient of tribal guarantee money is the state of California. Conflict has indeed given way to compacts. Like any lucrative industry, gaming yields ups and downs for tribal enterprises. Not all of them have understood the need to grow sensibly. Some have also suffered from internal strife and the underlying issues of poverty, health care and limited education. And even the largest operators have made mistakes. But more than a quarter century after IGRA, the tribal gaming success pendulum swings toward strong business instincts, and away from battles with the United States government.

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www.tribalgovernmentgaming.com

Hard Rock Ohio

rigorous vetting process. The entities would be commercial operations that operate separately from the tribal gaming endeavors. “You get used to the idea that they will ask you about where you went to grammar school, who your neighbors were, did you ever have a speeding ticket, etc.,” he says. “That’s not a problem for us. We are on the up-and-up. “They won’t have to go far to see where I’ve been,” he laughs. “I’ve spent my entire 53 years on this reservation. It is an absolutely beautiful place.”

first “rocksino” at the Northfield Park Racetrack outside of Cleveland. The new facility opened in late 2013 and has been a resounding success. Hard Rock In Massachusetts, it was one of the early CEO Jim Allen applicants to build the first major casino before local voters in West Springfield rejected the idea last year. In New Jersey, Hard Rock obtained a ruling from the Division of Gaming Enforcement about who should be licensed in the event it obtains the Revel Casino Hotel in Atlantic City. And in Florida, its home base, Seminole Hard Rock wages a frantic race against time. Its 2014 goal was to extend a state compact SEMINOLE HARD ROCK: expiring in 2015 before new casinos can be TICK, TICK, TICK built in their area. The tribe has reportedly paid the state $233 million annually since ajor tribes worry even less about the aspect of sovereignty. the agreement began in 2010. For that The states that license them money, it has gained the right to be the have a vested interest in Native exclusive major operator in the rich South American operations. Gaming plugs holes in Florida destination resort area. state budgets. This negotiation unfolds amid the backdrop of more casiHard Rock International, owned by Florida’s Seminole nos being considered for Broward and Dade Counties. The tribe, embodies the corporate powerhouse model of tribal comSeminoles, naturally, want no company. The state, seeking mercial participation. more revenue, may view the issue differently. Tribal officials Business acumen, community partnerships and legislative have been resourceful, however. They cite studies saying the arm-twisting unfold on major stages. Three of Hard Rock’s impact of more casinos would be negligible, because Florida recent projects illuminate the reality. residents already spend the majority of gaming dollars. They Ohio is at the top of the list where Hard Rock created the also mention that the five-year deal ending in 2015 will have

34 TRIB AL GOVERNMENT G AMING 2014

Allen’s thinking goes both outside the box and into the smallest realm of detail. He is an inspiring figure the Seminole council trusts and depends upon.

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Non-conventional gaming has become a clear element of the Mohegan Sun business plan. It became the first Native American tribe to own a professional sports franchise when it acquired the Connecticut Sun of the WNBA. Several years ago, Mohegan Sun purchased Pocono Downs in Pennsylvania and began transforming the facility. Major racing arrived there, as did 2,500 slot machines and electronic table games, several dining options, six retail outlets, three bars/lounges and a bus passenger lounge. Last December, a hotel was added. And the beat goes on. Mohegan Sun was one of the first gaming companies involved in Massachusetts, partnering with Palmer in the state’s western region. But when a local election narrowly defeated gaming in the town, another opportunity immediately arose. Caesars Entertainment was forced to withdraw as a partner with Suffolk Downs for the Boston-area license. As Suffolk Downs searched for a replacement for Caesars, the logic behind a Mohegan Sun partnership emerged. The tribe’s gaming division, Mohegan Tribal Gaming Authority (MTGA), has already been vetted by the state gaming commission and had financing lined up to build a facility in the $1 billion range. So Mohegan Sun is now a finalist, perhaps even the front-runner, to obtain the lucrative casino license. To become one of the final two (along with Steve Wynn), Mohegan Sun needed to think creatively. Revere voters in November approved its proposal at Suffolk Downs, on the East Boston line, but East Boston rejected it. Mohegan Sun came back with a proposed $1.3 billion facility that would be built entirely in Revere and voters accepted it. The commission has said it expects to award the license by June 30. Rendering of Mohegan Sun Mohegan Sun has a large in-house organiShould Hard Rock become an Atlantic City casino owner, zational structure, but leans heavily on two major executives. Allen will return to an area in which he once worked for roughTribal Chairman Kevin Brown brings a 25-year United ly minimum wage. It would be quite a story, both for him and States Army career to his post. His background included extenthe Seminole Tribe. sive leadership and organizational management experience in deployed combat environments. Mitchell Etess gives Mohegan Sun its most seasoned gaming MOHEGAN SUN AND FOXWOODS: BIG He is chief executive officer of the MTGA. For severexecutive. PLAYERS, DIFFERENT VIEWS al years, Etess held dual roles as CEO for MTGA and president n many respects, Mohegan Sun is linked with Foxwoods, and CEO for Mohegan Sun until 2011, when he decided to 20 minutes away in Connecticut. On their own, the two focus efforts solely on corporate diversification as CEO of would probably rank as one of the world’s largest gaming MTGA. His gaming career began in the Trump organization in markets. Atlantic City in the 1980s. Their paths diverge in the commercial enterprise area, however. The Foxwoods saga, meanwhile, takes a different route on produced more than $1 billion to the state. In this case, tribal leaders need to establish relationships with powerful United States congressmen and the Florida governors to advance their agenda. They need to know legislative language. They need lobbying clout. So they turn to Jim Allen. The New Jersey native was the leader in the tribe’s 2006 purchase of Hard Rock International, which was a chain of novelty restaurants with seven or eight hotels and a couple of casino hotels. Today, the company has about $4 billion in annual gross revenues with 138 branded cafés, as well as hotels, casinos and concert venues in 54 countries. About 32,000 people either work directly for the company or its franchises. Allen’s stature overshadows the fact he reports to a board of directors and a tribal council. His thinking goes both outside the box and into the smallest realm of detail. He is an inspiring figure the Seminole council trusts and depends upon. The New Jersey ruling confirmed his credentials. In February, the Division of Gaming Enforcement ruled that the council members and elected representatives of the Seminole Tribe did not require licenses to operate the Revel casino in Atlantic City, should Hard Rock purchase it. Allen and his management team, however, must go through that stringent regulatory process.

As chief executive officer of the Mohegan Tribal Gaming Authority, Mitchell Etess gives Mohegan Sun its most seasoned gaming executive.

36 TRIB AL GOVERNMENT G AMING 2014

there is a long way to go. the commercial enterprise question. It “In Minnesota, the graduation rates have appeared ready to build a Pennsylvania casino improved from 37 percent to 42 percent in four years ago and then stopped because of the last 10 years, which is significant, but financial problems. Foxwoods is pursuing a African-American and Latinos have made casino in neighboring Massachusetts. Like larger strides outside of Indian Country. The Mohegan Sun, after suffering a defeat in a Latino graduation rate is approximately 57 local election, Foxwoods has moved on to percent.” launch a commercial casino proposal in Fall Thompson, an enrolled member of the River. But unlike Mohegan Sun, the The multiple layers of Sisseton-Wahpeton Oyate (Dakota Sioux Foxwoods plan is a long shot since the southIndian) of the Lake Traverse Reservation, east region where the casino would be located oversight give some embodied a “representation without taxation” is currently reserved for a tribal casino built tribes security, and theory in his compact dealings. He said his by the Wampanoag Mashpee tribe. they feel that having tribe reached full-blown Las Vegas gaming And Foxwoods recently restructured more than $2 billion in debt, proving even the big tribal, state and federal capability with the state of North Dakota without surrendering a fixed tax. Thompson tribal players are subject to the same financing levels of oversight is a said he also partnered with former Green Bay pitfalls as commercial operators. good thing to break Packer Max McGee to get a Kansas compact The Mashantucket Pequot tribe generated nearly $2 billion for the state of Connecticut the potential nepotism for the Prairie Band of Potawatomi tribe in 1992. on its first 10 years of operations by guaranat the tribal level. Most of Thompson’s clients have been teeing $80 million annually or 25 percent of tribal leaders who simply envision a couple slot revenues. It is one of the largest casinos in —Theron “Scarlet steps forward for their people. They don’t the world, the pioneer of modern-era tribal Raven” Thompson claim to be gaming powerhouses. gaming in the United States and a place that Tribes and their neighboring communities always appeared to print money. do form natural ties. For states, what use was taxing the tribes if In the online space, Foxwoods has set up an interactive that triggered the sovereignty hot button? For tribes, what use division and partnered with WMS Interactive and was sovereignty if it prevented a non-tribal work force from GameAccount Network to develop social gaming sites that can instantly be transformed to real-money sites, should the laws be helping them run the casino? Common sense prevailed, and tribal payouts to states fit betchanged. ter than taxation. As for scrutiny of the tribes, Thompson says But restructuring of debt brought up a sticky situation. some even welcome it. Investors were concerned that tribal members would receive “The multiple layers of oversight give some tribes security, payouts ahead of them. A deal was eventually worked out that and they feel that having tribal, state and federal levels of overgives debtors first crack at the revenue, but the issue will remain sight is a good thing to break the potential nepotism at the tribactive going forward. al level,” he indicates. Investors will have to decide, going in, whether they can Sovereignty has proven to be both a blessing and detriment. endure the sovereignty aspect in case of refinancing or foreclosure. Tribal members feeling disenfranchised, for example, cannot appeal to the U.S. government, because it lacks jurisdiction on A TALE OF TWO ROADS sovereign land. Politics is bound to surface when money escalates. here are two dramatically different tribal gaming Thompson says success awaits those who can separate finanworlds, says Theron “Scarlet Raven” Thompson, a cial church and state. He cites Foxwoods, Mohegan Sun and former casino general manager, marketing executive Hard Rock as masters of the formula. and compact writer who now consults with more “They have a business council which operates separately from than 100 tribes. As a high-school dropout who forged his way the tribal council,” he says. “There may be a certain dollar to three decades of gaming experience, Thompson is sensitive to amount, like $500 million or a billion dollars that may require the unheralded side of tribal gaming. council approval because it would be tied to the assets of the tribe. “The major entities like Foxwoods, Hard Rock and “If it is not tied to the assets of the tribe, however, the feelMohegan Sun comprise one part of the story, but the remainder ing is to let the people with the résumés make the decisions.” of it is that 80 percent-90 percent of the casinos are just breakThis is just one wrinkle amid the complex nature of tribal ing even or doing a little better than that, and they are providcommercial establishments. There will always be bumps in the ing jobs on the reservations,” he says. “The real focus is improvroad. Commercial enterprises will remain case-by-case endeavors. ing the high school graduation rates (by turning gaming revBut as the second quarter-century dawns, tribal gaming can enue into the building of schools, etc.). We are improving but bask in the warmth of an auspicious debut.

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38 TRIBAL GOVERNMENT G AMING 2014

Creative Forces Selecting the right agency partner

By Ben Gordon

When Wendell Long left the Arizona desert to answer the call in Michigan, he knew he would be making some calls of his own. Says Long, “The brand itself is the first thing you have to think about, and for that you need the experts.” Making smart marketing decisions can pose challenges for any tribal casino, regardless of size, geographic location or competitive landscape. And choosing the right marketing partners can sometimes be difficult. Is it best to seek out a traditional advertising agency that offers a full-service approach, including public relations, media buying and creative and production capabilities? Or is it better to identify specific tasks and deliverables that need to be accomplished and assign resources (both internal and external) appropriately? Or, is it both? As CEO of Casino Del Sol Resort in Tucson, Long successfully helped transform the property from just another stop off the interstate on the way to Los Angeles to a powerhouse Southwest casino destination resort with a dominant local and regional presence. The resort features multiple restaurants, a championship Notah Begay-designed golf course, an 40 TRIBAL GOVERNMENT G AMING 2014

amphitheater, spa and a multimillion-dollar hotel tower—all created in harmony with the Pascua Yaqui Tribe’s vision. “Without a doubt, one of the key factors to our success at Casino Del Sol was our relationship with our advertising agency,” says Long, who currently serves as chief executive officer for Little River Casino Resort in Manistee, Michigan, an enterprise of the Little River Band of Ottawa Indians. “First and foremost, they understood the gaming industry, and particularly how it works in Indian Country.” Some tribal casinos have a strong internal marketing team that understands how to create the “deliverables” for an advertising campaign. But creating the actual print ads, posters, television and radio commercials and web ads is only part of the task in getting a memorable marketing message across. The right marketing partner must be part of the process in creating the campaign and helping a tribal casino understand its players and guests. What they like and dislike. How often they like to come to the casino and what kinds of things, besides gaming, motivate them to come. “While industry experience is important, I believe the largest advantage an experienced agency has is understanding the pace and our customers,” says Steve Neely, former vice president of marketing for Casino Del Sol and Pechanga Casino Resort. “Gaming is a 24/7 operation, and not all agencies truly get that. I have had a lot of issues in the past with groups that thought they were ready to step into the industry that have failed simply because they did not understand that if something happens at 9 p.m. on a Saturday I cannot wait five business days for a solution.” The exact science of understanding a casino guest is a territory being claimed by a lot of different people these days. Data-mining companies and web tracking systems, and all

“

Without a doubt, one of the key factors to our success at Casino Del Sol was our relationship with our advertising.

”

—Wendell Long, CEO of Casino Del Sol Resort

kinds of behavior-centric “tools” deliver the raw numbers and information about who is coming and when; what they are ordering to eat, what kinds of shows they are attending, and what day and time they come. So, parsing a casino guest these days requires a whole lot more than a simple understanding of an ADT score. The “who” and the “what” are known to many, and provide a basic starting point for the marketing campaign—yes, that is true. It is also true that both of these factors are empirical and, as such, provide a snapshot, albeit an accurate one, of only part of the picture. It is the “how” that is the elusive prize—the tantalizingly subjective exercise of creating the “magic” that will satisfy the research and reward the marketing investment made. The “how” is the hard-earned product of the marketing expertise that a tribal casino needs in order to achieve the success they desire. “Choosing an ad agency is a lot like being in a serious relationship,” says Neely, now chief marketing officer for Acres 4.0. “To be successful, you both have to be committed to it. There has to be clarity in purpose as well as expectation. You have to have the ability to be honest when things are not going as well as you would like, and be focused on fixing them. You have to respect, value and support one another. My best relationships with agencies have been when my creative team knew when to tell me I needed to step back and listen to them, and were comfortable enough to do so.”

PICKING AN AGENCY

here could be a variety of reasons to begin the agency selection process. An existing agency might need to be replaced. Or, an existing marketing consultant or source might need to be augmented—or replaced. A tribal casino

might find it is growing incrementally and is ready to raise the bar on the sophistication of its marketing executions and subsequent awareness of its brand. A casino may also be seeking to refresh or even reinvent its brand. Regardless of the scenario, the first step in the process is recognizing that it is you, the client, who is in control of the process. Agencies will be eager to respond to a request for services, and the chance to land a casino resort account is irresistible. Not all of the agencies will be qualified to respond, though, and it is here that the information you give them about what you are expecting from an agency partner will help in the screening process. So, how do you inform a potential ad agency partner that you are interested in hearing from them about what they may have to offer? You issue a request for proposal (RFP) to five to 10 agencies that have experience with casino resorts and gaming, or have a compelling “book” of creative and strategic work in the hospitality and entertainment categories.

ISSUING YOUR REQUEST FOR PROPOSALS

his is the document you’ll use to explain what you are looking for in a potential agency partner. Requests for proposals can be long and complicated, or they can be succinct and understandable. Qualified ad agencies will judge the nature of the RFP’s language and specifics to weigh the opportunity for them. This is a natural part of the agency mindset. With few exceptions, most agencies will decide whether an RFP represents a viable (and winnable) contest for a key account. If the agency decision-makers are smart—and most of them are—a decision will be made as to whether resources (i.e., money) will be spent on responding and, hopefully,

www.tribalgovernmentgaming.com 41

being chosen to make a presentation. This is the next step on the client’s agenda (that’s you—the client)—reading the responses and choosing a list of finalists to come in and present their credentials and ideas in person. “The most critical elements to consider are the firm’s reputation and past performance, referrals from similar companies, and the resource team that will be dedicated to the project,” says Mark Birtha, former president and chief development officer for Sol Casinos and Casino Del Sol Resort. “The firm has to get it with regards to the creativity and time put into the RFP, which many times will result in the effort you will get throughout the entire production. “They must bring passion to the table, and the RFP is one of the first indicators of how much they want to do the job and how well they will do it. Of course, the cost and timeline for deliverables are equally important to the overall decision-making process when reviewing various proposals.”

CHOOSING YOUR FINALISTS

hort of making the final decision, this is the most painstaking and important part of the process. You and your team will carefully read and discuss the responses. You can even weigh different parts of the RFP and score the candidates, strengths and weaknesses side by side. Some agency candidates stand out immediately—good, go with your first reaction and put them on “the list,” the magical “list” that every agency that has responded to your RFP hopes to be on. 42 TRIBAL GOVERNMENT G AMING 2014

Make no mistake about it, every agency that has taken the time and expense to respond is waiting by their cell phone or laptop. How many finalists? That’s a subjective call. Three is a good number. And so is two. Be picky. Be choosy. Don’t burden your team or yourself unnecessarily. It’s the time to make sure that the people who come in to present prove that they know you and what you are looking for. You’ve expressed what that is through the language in the RFP. The responding agencies have either proven (or not) in their written response that they are worth a hard look. Now you are interested in meeting those who have your attention. It’s really that simple. Says Long, “I like to hear an agency defend its strategic and tactical observations. I want to hear insights that illuminate the ideas I’m about to see in their creative. Agencies can sometimes fall in love with their own voice. and I like to see how they respond to a client challenge. “Defend yourself. Justify the dollars I am about to entrust to you. Don’t try to read into what I want to hear, because I am here to listen to you, and I want you to impress me with your knowledge and marketing talent. If I’m not impressed in that moment, then things aren’t going well for them.”

THE AGENCY PRESENTATION

he big day arrives and the pressure is on. Not on you, of course, although you are hoping for great things. No, the stakes are even bigger for the responding agencies, because this is their moment. This is what they live

for. In the agency world, actually getting to present to a potential new client is a penultimate moment. Only the best are chosen to “perform” on this stage. Here are the key players you’ll meet in addition to anyone else who would be assigned to the account to demonstrate “strength in numbers.”

AND THE WINNER IS…

fter the agencies are done presenting, your team will gather around and discuss their thoughts. It is best to take a “silent poll” via paper ballot right then and there. You might be surprised at the results. Generally, one agency rises to the top in these situations—that is, a clear leader will emerge. If that is the consensus from your balloting, you have your agency. If not, keep the discussion going. Ask for real-life examples of why this candidate or that might or might not be a good fit. Involve everyone, because they will all have to live with the results of the decision. “I think it’s important to choose an agency that has proven itself in our industry,” says Eileen Duffin, Little River Casino Resort’s director of marketing. “At least some of the team members must have that experience. As the client, you must demand people whose work you respect and that foster a collaborative environment with your internal team. It’s critical that the right elements be carefully integrated, because the result of what you create together has so much impact on the entire enterprise.” Adds Birtha, now vice president and general manager for Fiesta Henderson, “You have to be able to trust that the firm

you are assigning an important initiative to is not only competent but will be an effective partner that balances transparency, honesty, and professionalism at all times. Their passion for the assignment is critical, and must be mirrored by the level of integrity they have as a business partner and contributor to the overall success of your organization.”

MOVING FORWARD—TOGETHER

veryone loves a happy ending. You and your team have certainly earned one. But, now the work truly begins. To have success together, the agency and its new client (that’s you—remember?) have to accomplish a lot. A couple of doubles off the wall are usually not satisfactory. A half-dozen gargantuan, towering home runs over the center field bleachers is a better start. How do you put your team and its new agency in the best possible position to succeed? You already have. Now it’s time to get back to work. Ben Gordon has worked as a senior creative and strategic marketing executive with Native American and generalmarket casinos, luxury hotels and resorts, and destination entertainment clientele. Currently, he works for Off Madison Ave in Phoenix, Arizona for new business development in the casino and gaming industry. Reach him at 602-505-4526 or ben.gordon@offmadisonave.com.

FOOD & BEVERAGE

SUPERSTARS and STRATEGY Five steps to F&B success in the tribal casino BY SETH MAKOWSKY ost Americans live within a half-hour drive of a casino. However, the increased competition is now eating away at tribal gaming. Shift gears with your food-and-beverage program and you’ll prime that gaming pump. The goal is to drive optimal performance in your venue and create craveability to keep guests coming back. Here are five strategies to transform suboptimal assets, create landmarks, and achieve world-class results:

1) Partner with Passion

The right partnership makes all the difference when selecting brands for your venue. Seek brands that relish the opportunity to positively connect with your guests. Attract up-and-coming top regional brands and properly motivate them for outstanding performance. They’ll have a vested interest in creating an outstanding guest experience while bringing a great culture, sense of authenticity, and integrity that guests love. Every customer impression is very important, and your interests will be aligned. Likewise, you may also seek those established brands that highly value their guest relationships. Whether emerging or established, you want partners that are hands-on and realize that a win-win relationship just starts when the lease begins. A committed and passionate partner can lead to elevated performance and an improved bottom line. 2) Engage Superstars

Cultivating a team of “A” players is critical to setting your venue apart. Build a strong team and take care of them. We all want happy guests. But it’s our employees that take care of those guests. And happy employees equal happy guests. Focus on attracting, hiring, inspiring and retaining the best employees. They’ll attract others just like them. And the feedback and insights of a committed, hands-on team can help lead to 44 TRIB AL GOVERNMENT G AMING 2014

double-digit annual sales increases. If you want superstars, you’ll have to attract and motivate them. Are they on an exciting bonus program that brings out their very best? How can you make your team’s lives better? How can you keep them motivated and excited? Do it right and you will build a culture of excellence and continuous improvement.

Focus on attracting, hiring, inspiring and retaining the best employees. They’ll attract others just like them. And the feedback and insights of a committed, hands-on team can help lead to double-digit annual sales increases. 3) Drive Optimal Performance

Now is an important time to look at your food-and-beverage program with a fresh set of eyes. Are your restaurants currently presented in the best light? Seriously, how’s the lighting? Is the menu signage clear, descriptive and attractive? What are the bottlenecks getting in the way of peak performance? What can be done to remove the grind from current operations? Could adding additional equipment move the line faster? And is it all in good working order? Are hours of operation optimal? Are your menu offerings so good that they’re addictive? You may set aside funds for refreshing the restaurant, making sure each space is attractive and in great shape for customers and employees alike, who feel a heightened sense of pride coming to an appealing and well-kept place of work every day. 4) Generate Pop-Up Excitement

Surveying your venue might reveal nongenerating space that could be converted into exciting restaurant space. It’s amazing what can be accomplished in just

200 square feet. Many exciting concepts have flexible layouts and can utilize very basic equipment. Test out new and exciting pop-up concepts in the space and rotate to drive excitement. With minimal investment you can satisfy guests and generate revenue in new and unique ways. Perhaps that pop-up may become a permanent fixture and guest attraction. Most likely, the smaller footprint may also mean a lower cost conversion and quicker return on investment. And you’re giving guests more reasons to come back to your venue. 5) Create World-Class Attraction

Partnering with nonprofits is a stand-up way to drive traffic and create amazing events. We’re working with Three Square, Southern Nevada’s food bank, to help elevate Las Vegas Restaurant Week to a national draw. Top chefs, restaurants, casinos and executives are all enrolled to create an exciting and inclusive event for the whole country to enjoy. Best of all, proceeds from Restaurant Week go to the food bank, which helps provide wholesome food to hungry people. The same formula can work on regional and local levels. Create a vision and enroll others. Develop a unique and special event, support the community, and draw people to your venue. Seth Makowsky, founder of Makowsky Restaurant Group, has specialized in restructuring, advancing, and optimizing restaurant companies over the past 15 years. Makowsky has developed and operated several of the highest-grossing quick-service restaurants in the world as president and CEO of Earl of Sandwich. He has most recently worked on creating new revenue streams with Fortune 500 companies. He has an expertise in non-traditional brand development and expansion with top projects in Downtown Disney Marketplace in Orlando and Anaheim, Disney Village in Paris, major international airports, casinos, malls, parks, and travel plazas.

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NO TRIBAL GAMING PERMITTED

Tribal Government Gaming

2014 D I R E C T O R Y ALABAMA

Poarch Band of Creek Indians

Class II

WIND CREEK CASINO & HOTEL

Poarch Band of Creek Indians

CREEK CASINO WETUMPKA 100 River Oaks Dr. Wetumpka, AL 36092-3084 Mailing: PO Box 970 Wetumpka, AL 36092-0029 Phone: 334-514-0469 Toll Free: 800-897-7198 Fax: 334-514-9574 www.pcigaming.com Casino size: 39,000 sq. ft. Gaming Machines 1,200 Electronic Bingo 1,083 seats Tribal Chair: Buford L. Rolin Poarch Band of Creek Indians

CREEK CASINO MONTGOMERY 1801 Eddie L.Tullis Dr. Montgomery, AL 36117 Phone: 334-273-9003 Toll Free: 800-958-9003 Fax: 334-396-9282 www.pcigaming.com Casino size: 21,000 sq. ft. Gaming Machines 470 Tribal Chair: Buford L. Rolin

303 Poarch Rd. Atmore, AL 36502 Mailing: PO Box 09 Atmore, AL 36504 Phone: 251-368-8007 Toll Free: 866-946-3360 Fax: 251-368-8590 www.pcigaming.com Casino size: 80,000 sq. ft. Gaming Machines 1,607 Tribal Chair: Buford L. Rolin

ALASKA Class II Qagan Tayagungin Tribe of Sand Point

AGATE PULL TABS 100 Municipal Building Room 7A Sand Point, AK 99661-0447 Mailing: PO Box 447 Sand Point, AK 99661-0447 Phone: 907-383-5833 Fax: 907-383-5814 Pull Tab Machines 10 GM: Anne Nielsen

46 TRIBAL GOVERNMENT G AMING 2014

Klawock Cooperative Association

Native Village of Barrow Tribal Government

Tlingit and Haida Indians of CBJ

KLAWOCK IRA SMOKE SHOP

NATIVE VILLAGE OF BARROW PULL TABS

TINGLIT AND HAIDA INDIANS

310 Bayview Blvd. Klawock, AK 99925 Mailing: PO Box 430 Klawock, AK 99925-0430 Phone: 907-755-2265 Fax: 907-755-8800 Bingo 60 seats GM: Anna Chafin

742 Stevenson St. Barrow, AK 99723-1149 Mailing: PO Box 1139 Barrow, AK 99723-1139 Phone: 907-852-2077 Toll Free: 800-478-4412 Fax: 907-852-8844 Casino size: 550 sq. ft. Table Games 8 Tribal President: Thomas Oleman GM: Dorothy Mazonna

3235 Hospital Drive Juneau, AK 99801 Phone: 907-463-5680 Fax: 907-463-3061 www.ccthita.org Bingo 200 seats Tribal President: Edward Thomas

Sitka Tribe of Alaska

San Carlos Apache Tribe

SITKA TRIBAL BINGO

APACHE GOLD HOTEL CASINO RESORT

Metlakatla Indian Community

METLAKATLA INDIAN COMMUNITY BINGO 8 Milton St. Metlakatla, AK 99926-0008 Mailing: PO Box 8 Metlakatla, AK 99926 Phone: 907-886-4441 Fax: 907-886-7997 Casino size: 4,000 sq. ft. Gaming Machines 90 Bingo 120 seats GM: Joni Hudson

235 Katlian St. Sitka, AK 99835 Phone: 907-747-3207 Fax: 907-747-4915 www.sitkatribe.org Bingo 100 seats Tribal Chair: Lawrence A. Widmark Sun’aq Tribe of Kodiak

SUN’AQ TRIBAL BINGO 312 West Marine Way Kodiak, AK 99615 Phone: 907-486-6735 Fax: 907-486-6766 Bingo 299 seats Tribal Chair: Brenda Schwantes

ARIZONA Class II & III

Highway 70-Mile Post 258 San Carlos, AZ 85501 Mailing: PO Box 1210 San Carlos, AZ 85550-0357 Phone: 928-475-7800 Toll Free: 800-272-2438 Fax: 928-475-7692 www.apachegoldcasinoresort.com Casino size: 60,000 sq. ft. Apache Gold Best Western Hotel (146 rooms) Slots 699 Table Games 8 Bingo 1,000 seats Tribal Chair: Wendsler Nosie

Pascua Yaqui Tribe

Tohono O’odham Nation

White Mountain Apache

BLUEWATER RESORT & CASINO

CASINO OF THE SUN

DESERT DIAMOND CASINO

HON-DAH RESORT CASINO

11300 Resort Dr. Parker, AZ 85344-7549 Phone: 928-669-7000 Toll Free: 888-243-3360 Fax: 928-669-5910 www.bluewaterfun.com Casino size: 30,000 sq. ft. Bluewater Resort (200 rooms) Slots 475 Table Games 13 Bingo 350 seats Tribal Chair: Eldred Enas Yavapai—Prescott Indian Tribe

BUCKY’S CASINO & PRESCOTT RESORT 1500 East Highway 69 Building B Prescott, AZ 86301-5640 Mailing: PO Box 10190 Prescott, AZ 86304-0190 Phone: 928-776-5695 Toll Free: 800-756-8744 Fax: 928-541-9217 www.buckyscasino.com Casino size: 24,000 sq. ft. Prescott Resort (160 rooms) Slots 301 Bingo 150 seats Table Games 17 GM: Craig Johnson Salt River Pima–Maricopa Indian Community

CASINO ARIZONA AT TALKING STICK 9800 E. Indian Bend Rd. Scottsdale, AZ 85256 Mailing: PO Box 10099 Scottsdale, AZ 85271-0099 Phone: 480-850-7777 Toll Free: 877-724-4687 Fax: 480-850-7741 www.casinoaz.com Casino size: 240,000 sq. ft. Slots 801 Table Games 94 CEO: Dennis Leong Salt River Pima–Maricopa Indian Community

CASINO ARIZONA 101 & MCKELLIPS 524 N. 92nd St. Scottsdale, AZ 85256-5402 Mailing: PO Box 10099 Scottsdale, AZ 85271-0099 Phone: 480-850-7777 Toll Free: 877-724-4687 Fax: 480-850-7700 www.casinoaz.com Casino size: 100,000 sq. ft. Slots 861 Table Games 53 CEO: Dennis Leong Pascua Yaqui Tribe

CASINO DEL SOL 5655 W. Valencia Rd. Tucson, AZ 85746 Phone: 520-838-6506 Toll Free: 800-344-9435 Fax: 520-838-6660 www.casinodelsol.com Casino size: 240,000 sq. ft. Slots 955 Table Games 38 Bingo 694 seats Tribal Chair: Peter Yucupicio

7406 S. Camino de Oeste Rd. Tucson, AZ 85746-9308 Mailing: 5655 W. Valencia Rd. Tucson, AZ 85746 Phone: 520-883-1700 Toll Free: 800-344-9435 Fax: 520-838-6660 www.casinodelsol.com Casino size: 50,000 sq. ft. Slots 388 Table Games 6 Tribal Chair: Peter Yucupicio Yavapai-Apache Nation

CLIFF CASTLE CASINO 555 Middle Verde Rd. Camp Verde, AZ 86322 Phone: 928-567-7900 Toll Free: 800-381-7568 Fax: 928-567-7901 www.cliffcastlecasino.net The Lodge at Cliff Castle (82 rooms) Casino size: 140,000 sq. ft. Slots 656 Table Games 18 Chairman: David Kwail Cocopah Tribe

COCOPAH CASINO & BINGO 15138 S. Avenue B Somerton, AZ 85350-7648 Phone: 928-726-8066 Toll Free: 800-237-5687 Fax: 928-217-7769 www.cocopahresort.com Casino size: 24,000 sq. ft. Slots 500 Bingo 350 seats Table Games 8 Tribal Chair: Sherry Cordova GM: Jerry Lane Tohono O’odham Nation

DESERT DIAMOND CASINO—I-19 1100 West Pima Mine Rd. Sahuarita, AZ 85629-9624 Mailing: PO Box 22230 Sells, AZ 85734-2230 Phone: 520-294-7777 Toll Free: 866-332-9467 Fax: 520-393-2855 www.desertdiamondcasino.com Casino size: 185,000 sq. ft. Slots 890 Table Games 10 Tribal Chair: Ned Norris Jr. GM: Ms. Henry Childs Tohono O’odham Nation

DESERT DIAMOND CASINO NOGALES 7350 S Nogales Hwy. Tucson, AZ 85634 Mailing: PO Box 22230 Tucson, AZ 85734-2230 Phone: 520-294-7777 Toll Free: 866-332-9467 Fax: 520-393-2855 www.desertdiamondcasino.com Casino size: 165,000 sq. ft. Slots 1,089 Table Games 36 Bingo 500 seats Tribal Chair: Ned Norris Jr.

Highway 86 Mile Post 55 Why, Arizona 85321 Mailing: PO Box 10 Ajo, Arizona 85321-0010 Phone: 520-547-4306 Fax: 520-362-2885 www.ddcaz.com Casino size: 5,000 sq.ft. Slots 76 Chairman: Ned Norris Jr. Fort McDowell Yavapai Nation

FORT McDOWELL CASINO

777 Hwy. 260 Pinetop, AZ 85935 Phone: 928-369-0299 Toll Free: 800-929-8744 Fax: 928-369-0382 www.hon-dah.com Casino size: 18,600 sq. ft. Hon-Dah Hotel (386 rooms) Slots 800 Table Games 7 Tribal Chair: Ronnie Lupe GM: Brent Kurth

Gila River Indian Community

Quechan Indian Tribe

LONE BUTTE CASINO

PARADISE CASINO

1077 S. Kyrene Rd. Chandler, AZ 85226 Mailing: PO Box 6790 Chandler, AZ 85226-6790 Phone: 520-796-7777 Toll Free: 800-946-4452 Fax: 520-796-7864 www.wingilariver.com/lone-butte Casino size: 120,000 sq. ft. Slots 850 Table Games 24 Bingo 750 seats GM: Jeff Martin

450 Quechan Drive Yuma, AZ 85366 Mailing: PO Box 2737 Yuma, AZ 85366-2737 Phone: 760-572-7777 Toll Free: 888-777-4946 Fax: 760-572-2471 www.paradise-casinos.com Casino size: 11,613 sq. ft. Slots 514 Bingo 300 seats GM: Keeny Escalanti Jr.

Gila River Indian Community

SPIRIT MOUNTAIN CASINO

Ak-Chin Indian Community

HARRAH’S PHOENIX AK-CHIN CASINO 15406 N Maricopa Rd. Maricopa, AZ 85239 Phone: 480-802-5000 Toll Free: 800-427-7247 Fax: 480-802-5050 www.harrahs.com Casino size: 40,000 sq. ft. Harrah’s Phoenix Ak-Chin Resort (148 rooms) Slots 1,089 Table Games 28 Bingo 470 seats Chairman: Louis Manuel GM: Robert Livingston

1505 E. Hwy. 69 Prescott, AZ 86301-5641 Mailing: PO Box 10190 Prescott, AZ 86304-0190 Phone: 928-445-5767 Toll Free: 800-756-8744 Fax: 928-771-0653 www.buckyscasino.com Casino size: 6,000 sq. ft. Slots 235 GM: Craig Johnson

CALIFORNIA

MAZATZAL CASINO Beeline Hwy. 87, Mile Post 251 Payson, AZ 85541 Mailing: PO Box 1820 Payson, AZ 85547-1820 Phone: 928-474-6044 Toll Free: 800-777-7529 Fax: 928-472-2069 www.777play.com Casino size: 38,000 sq. ft. Slots 413 Table Games 7 Bingo 280 seats Tribal Chair: Ivan Smith GM: Farrell Hoosava

6443 N. Komatke Lane Laveen, AZ 85339 Mailing: PO Box 6790 Chandler, AZ 85246-6790 Phone: 520-796-7777 Toll Free: 800-946-4452 Fax: 520-796-7864 www.wingilariver.com/vee-quiva Casino size: 99,000 sq. ft. Slots 834 Table Games 28 Bingo 500 seats GM: Carolyn Thompson

YAVAPAI CASINO

Tonto Apache Tribe

10424 N. Fort McDowell Rd. Fountain Hills, AZ 85264 Mailing: PO Box 18359 Fountain Hills, AZ 85264-8359 Phone: 480-837-1424 Toll Free: 800-843-3678 Fax: 480-837-4713 www.fortmcdowellcasino.com Casino size: 150,000 sq. ft. Radisson Hotel (247 Rooms) Slots 903 Table Games 28 Bingo 1,700 GM: Pamela Mott, Tribal Treasurer

VEE QUIVA CASINO

Yavapai—Prescott Indian Tribe

Class II & III Agua Caliente Band of Cahuilla Indians

AGUA CALIENTE CASINO RESORT SPA 32-250 Bob Hope Drive Rancho Mirage, CA 92270-2704 Phone: 760-321-2000 Toll Free: 866-999-1995 Fax: 760-202-2617 www.hotwatercasino.com Casino size: 70,000 sq. ft. Agua Caliente Resort (340 rooms) Slots 1,300 Table Games 60 Bingo 650 seats Tribal Chair: Richard Milanovich COO: Brian Hansberry Augustine Band of Mission Indians

AUGUSTINE CASINO

Fort Mojave Tribe

8555 S. Hwy. 95 Mohave Valley, AZ 86440-9309 Mailing: PO Box 6588 Mohave Valley, AZ 86440-6588 Phone: 928-346-2000 Toll Free: 888-837-4030 Fax: 928-346-2007 Casino size: 9,500 sq. ft. Slots 243 Tribal Chair: Timothy Williams GM: Jack Medrano Gila River Indian Community

WILD HORSE PASS HOTEL & CASINO 5040 Wild Horse Pass Blvd. Chandler, AZ 85226 Phone: 520-796-7777 Toll Free: 800-WIN-GILA Fax: 520-796-7837 www.wingilariver.com/wild-horsepass Casino size: 100,000 sq. ft. Wild Horse Pass Hotel (242 rooms) Slots 1,002 Table Games 66 GM: Michael Olujic

84-001 Ave. 54 Coachella, CA 92236-9780 Phone: 760-391-9500 Toll Free: 888-PLAY2WIN Fax: 760-398-4447 www.augustinecasino.com Casino size: 42,000 sq. ft. Slots 800 Table Games 10 Tribal Chair: Mary Ann Green GM: Robert Jones Barona Band of Mission Indians

BARONA VALLEY RANCH RESORT & CASINO 1932 Wildcat Canyon Rd. Lakeside, CA 92040-1546 Phone: 619-443-2300 Toll Free: 888-7-BARONA (7227662) Fax: 619-443-2856 www.barona.com Casino size: 310,000 sq. ft. Barona Valley Ranch Resort (397 rooms) Slots 2,000 Table Games 85 Tribal Chair: Edwin Romero GM: Rick Salinas

www.tribalgovernmentgaming.com 47

TribalGovernment Gaming 2014 Directory

Colorado River Indian Tribes

TribalGovernment Gaming 2014 Directory

Bear River Band of the Rohnerville Rancheria

BEAR RIVER CASINO 11 Bear Paws Way Loleta, CA 95551 Phone: 707-733-9664 Toll Free: 800-761-2327 Fax: 707-733-9611 www.bearrivercasino.com Casino size: 13,056 sq. ft. Slots 349 Table Games 14 Tribal Chair: Leonard Bowman GM: John McGinnis Tuolumne Me-Wuk Tribe

BLACK OAK CASINO 19400 Tuolumne Rd. N Tuolumne, CA 95379-9724 Phone: 209-928-9300 Toll Free: 877-747-8777 Fax: 209-928-9301 www.blackoakcasino.com Casino Size: 183,000 sq. ft. Slots 1,200 Table Games 24 GM: Ron Patel

Blue Lake Rancheria

BLUE LAKE CASINO & HOTEL 777 Casino Way Blue Lake, CA 95525 Mailing: PO Box 1128 Blue Lake, CA 95525-1128 Phone: 707-668-9770 Toll Free: 877-BLC2WIN (2522946) Fax: 707-668-9757 www.bluelakecasino.com Casino size: 44,500 sq. ft. Blue Lake Hotel (102 rooms) Slots 800 Table Games 18 Bingo 500 seats CEO: Arla Ramsey Yocha Dehe Wintun Nation

CACHE CREEK CASINO RESORT 14455 Hwy. 16 Brooks, CA 95606-0065 Mailing: PO Box 65 Brooks, CA 95606-0065 Phone: 530-796-3118 Toll Free: 800-992-8686 Fax: 530-796-2112 www.cachecreek.com Casino size: 94,000 sq. ft. Cache Creek Resort (200 rooms) Slots 2,347 Table Games 136 GM: Randy Takemoto

Cahuilla Band of Mission Indians

Cher-Ae Heights Indian Community of Trinidad

Picayune Rancheria of the Chukchansi Indians

CAHUILLA CREEK CASINO

CHER-AE HEIGHTS CASINO

52702 Hwy. 371 Anza, CA 92539 Mailing: PO Box 390854 Anza, CA 92539-0854 Phone: 951-763-1200 Fax: 951-763-2050 www.cahuillacasino.com Casino size: 14,000 sq. ft. Slots 310 GM: Leonardo Pasquarelli

27 Scenic Drive Trinidad, CA 95570-9767 Mailing: PO Box 610 Trinidad, CA 95570-0630 Phone: 707-677-3611 Toll Free: 800-684-2464 Fax: 707-677-4172 www.cheraeheightscasino.com Casino size: 50,000 sq. ft. Slots 317 Table Games 13 Bingo 800 seats GM: Ron Badouin

CHUKCHANSI GOLD RESORT & CASINO

Pauma Band of Mission Indians

CASINO PAUMA 777 Pauma Reservation Rd. Pauma Valley, CA 92061 Mailing: PO Box 1067 Pauma Valley, CA 92061-1067 Phone: 760-742-2177 Toll Free: 877-687-2862 Fax: 760-742-2438 www.casinopauma.com Casino size: 42,500 sq. ft. Slots 1,052 Table Games 20 GM: James Kikumoto

711 Lucky Lane Coarsegold, CA 93614 Phone: 559-692-5200 Toll Free: 866-7 WIN WIN (7946946) Fax: 559-692-5328 www.chukchansigold.com Casino size: 56,000 sq. ft. Hotel (200 Rooms) Slots 2,006 Table Games 50 GM: Matt Olson

Chicken Ranch Band of Me-wuk Indians

Santa Ynez Band of Chumash Indians

CHICKEN RANCH BINGO & CASINO

CHUMASH CASINO RESORT

16929 Chicken Ranch Rd. Jamestown, CA 95327-9779 Phone: 209-984-3000 Toll Free: 800-75-BINGO Fax: 209-984-4158 Casino size: 30,000 sq. ft. Slots 300 Bingo 900 seats GM: Corena Raymond

3400 E. Hwy. 246 Santa Ynez, CA 93460-9405 Phone: 805-686-0855 Toll Free: 800-248-6274 Fax: 805-686-3859 www.chumashcasino.com Casino size: 280,000 sq. ft. Chumash Casino Resort Hotel (206 rooms) Slots 2,000 Table Games 62 Bingo 1,000 seats COO & GM: Bill Peters

Alturas Rancheria

Tule River Indian Tribe

COLUSA CASINO RESORT

DESERT ROSE CASINO

EAGLE MOUNTAIN CASINO

3770 Hwy.45 Colusa, CA 95932-1267 Phone: 530-458-8844 Toll Free: 800-655-8946 Fax: 530-458-2018 www.colusacasino.com Colusa Casino Hotel (55 rooms) Casino size: 66,000 sq. ft. Slots 895 Table Games 12 Bingo 700 seats GM: Victor Fernandez

901 County Rd. 56 Alturas, CA 96101 Mailing: PO Box 910 Alturas, CA 96101-0910 Phone: 530-233-3141 Fax: 530-233-3170 Casino size: 6,200 sq. ft. Slots 130 GM: Shawn Normington

Coyote Valley Band of Pomo Indians

900 Skyline Drive Susanville, CA 96130 Phone: 530-252-1100 Toll Free: 877-319-8514 Fax: 530-252-1236 www.diamondmountaincasino.com Casino size: 26,000 sq. ft. Slots 225 Table Games 3 Bingo 60 seats GM: Campbell Jamieson

COYOTE VALLEY CASINO 7751 N. State St. Redwood Valley, CA 95470-9663 Mailing: PO Box 388 Calpella, CA 95418-0388 Phone: 707-485-0700 Toll Free: 800-332-9683 Fax: 707-485-0730 www.coyotevalleycasino.com Casino size: 10,000 sq. ft. Slots 250 Tables Games 14 GM: Norman Runyan

Susanville Indian Rancheria

DIAMOND MOUNTAIN CASINO

Cabazon Band of Mission Indians

Berry Creek Rancheria of the Tyme-Maidu Tribe

681 S Tule Rd. Porterville, CA 93257 Mailing: PO Box 1659 Porterville, CA 93258-1659 Phone: 559-788-6220 Toll Free: 800-903-3353 Fax: 559-788-6223 www.eaglemtncasino.com Casino size: 70,000 sq. ft. Slots 1,348 Table Games 11 Bingo 500 seats GM: Tom Stewart

FANTASY SPRINGS CASINO

GOLD COUNTRY CASINO

84-245 Indio Springs Pkwy. Indio, CA 92203-3499 Phone: 760-342-5000 Toll Free: 800-827-2946 Fax: 760-238-5606 www.fantasyspringsresort.com Casino size: 100,000 sq. ft. Palm Spring Hotel (250 rooms) Slots 2,000 Table Games 40 Bingo 750 seats GM: Paul Ryan

4020 Olive Hwy. Oroville, CA 95966-5527 Phone: 530-534-9892 Toll Free: 800-334-9400 Fax: 530-534-9173 www.goldcountrycasino.com Casino size: 60,000 sq. ft. Hotel (87 rooms) Slots 900 Table Games 30 Bingo 300 seats GM: Peter Fordham

Elk Valley Rancheria

Mooretown Rancheria of Maidu Indians

Campo Kumeyaay Nation

FEATHER FALLS CASINO

1800 Golden Acorn Way Campo, CA 91906 Phone: 866-794-6244 Toll Free: 866-7-WINBIG Fax: 619-938-6103 www.goldenacorncasino.com Casino size: 40,000 sq. ft. Slots 795 Table Games 10 GM: Joseph O’Neill

ELK VALLEY CASINO 2500 Howland Hill Rd. Crescent City, CA 95531-9241 Phone: 707-464-1020 Toll Free: 888-574-2744 Fax: 707-465-5188 www.elkvalleycasino.com Casino size: 23,000 sq. ft. Slots 310 Table Games 9 Bingo 250 seats CEO: Gerry Nailon

3 Alverda Dr. Oroville, CA 95966-9379 Phone: 530-533-3885 Toll Free: 877-652-4646 Fax: 530-533-4465 www.featherfallscasino.com Casino size: 118,112 sq. ft. The Lodge (72 Rooms) Slots 1,000 Table Games 19 CEO: Mr. Lyn Baxter

GOLDEN ACORN CASINO

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TribalGovernment Gaming 2014 Directory

Colusa Indian Community

TribalGovernment Gaming 2014 Directory

Rincon Band of Luiseno Indians

Big Valley Band of Pomo Indians

HARRAH’S RINCON CASINO & RESORT

KONOCTI VISTA CASINO, RESORT & MARINA

777 Harrah’s Rincon Way Valley Center, CA 92082 Phone: 760-751-3100 Toll Free: 877-777-2457 Fax: 760-751-3200 www.harrahs.com Casino size: 59,000 sq. ft. The Harrah’s Rincon Resort (662 rooms) Slots 2,050 Table Games 75 GM: Janet Beronio

2755 Mission Rancheria Rd. Lakeport, CA 95453 Mailing: PO Box 57 Finley, CA 95435-0057 Phone: 707-262-1900 Toll Free: 800-FUN-1950 Fax: 707-262-1978 www.kvcasino.com Casino size: 12,000 sq. ft. Hotel (80 rooms) Slots 349 Table Games 8 Interim GM: Linda West

Chemehuevi Indian Tribe

HAVASU LANDING RESORT & CASINO 5 Main St. Havasu Lake, CA 92363 Mailing: PO Box 1707 Havasu Lake, CA 92363-1707 Phone: 760-858-4593 Toll Free: 800-307-3610 Fax: 760-858-4295 www.havasulanding.com Casino size: 6,900 sq. ft. Slots 248 Table Games 6 GM: Jackie Gordon Round Valley Indian Tribes

HIDDEN OAKS CASINO 76700 Hwy. 162 Covelo, CA 95428 Mailing: PO Box 95 Covelo, CA 95428 Phone: 707-983-6898 Slots 100 GM: Louis Whipple Hopland Band of Pomo Indians

HOPLAND SHO-KA-WAH CASINO 13101 Nokonis Rd. Hopland, CA 95449-9725 Phone: 707-744-1395 Toll Free: 888-SHOKAWAH Fax: 707-744-1150 www.shokawah.com Casino size: 70,000 sq. ft. Slots 550 Table Games 8 Bingo 100 seats GM: John O’Neill

La Posta Band of Mission Indians

LA POSTA CASINO 777 Crestwood Rd. Boulevard, CA 91905 Phone: 619-824-4100 Fax: 619-824-4138 www.lapostacasino.com Casino size: 22,000 sq. ft. Slots 349 GM: James Hill Hoopa Valley Tribe

LUCKY BEAR CASINO Shopping Center Hwy. 96 Hoopa, CA 95546-0729 Phone: 530-625-5198 Fax: 530-625-4050 www.hoopa-nsn.gov/enterprises/casino.htm Casino size: 5,000 sq. ft. Lucky Bear Hotel (21 rooms) Slots 90 Table Games 2 GM: Norvin Hostler Smith River Rancheria

LUCKY 7 CASINO 350 N. Indian Rd. Smith River, CA 95567-9525 Phone: 707-487-7777 Toll Free: 866-777-7170 Fax: 707-487-5007 www.lucky7casino.com Casino size: 45,000 sq. ft. Slots 287 Table Games 5 Bingo 130 seats GM: Terry Westrick Big Sandy Rancheria Band of Western Mono Indians

MONO WIND CASINO Jackson Rancheria of Me-Wuk Indians

JACKSON RANCHERIA CASINO HOTEL 12222 New York Ranch Rd. Jackson, CA 95642-9407 Phone: 209-223-1677 Toll Free: 800-822-9466 Fax: 209-223-3424 www.jacksoncasino.com Casino size: 257,789 sq. ft. Jackson Rancheria Hotel (146 rooms) Slots 1,500 Table Games 42 Bingo 800 seats CEO: Rich Hoffman GM: Michael Graninge

Pechanga Resort & Casino

37302 Rancheria Lane Auberry, CA 93602-1060 Mailing: PO Box 1060 Auberry, CA 93602-0337 Phone: 559-855-4350 Fax: 559-855-4351 www.monowind.com Casino size: 10,000 sq. ft. Slots 330 GM: Carolyn Silv

50 TRIBAL GOVERNMENT G AMING 2014

Morongo Band of Mission Indians

Pechanga Band of Luiseno Mission Indians

Cahto Tribe of the Laytonville Rancheria

MORONGO CASINO RESORT & SPA

PECHANGA RESORT & CASINO

RED FOX CASINO

49500 Seminole Dr. Cabazon, CA 92230-2200 Phone: 888-667-6646 Toll Free: 800-252-4499 Fax: 951-755-5735 www.morongocasinoresort.com Casino size: 148,000 sq. ft. Morongo Resort (310 rooms) Slots 2465 Table Games 99 Bingo 300 seats GM: David Brents

45000 Pechanga Parkway Temecula, CA 92592-5810 Mailing: PO Box 9041 Temecula, CA 92589-9041 Phone: 951-693-1819 Toll Free: 877-711-2WIN Fax: 951-695-7410 www.pechanga.com Casino size 200,000 sq. ft. Pechanga Resort (522 rooms) Slots 3,000 Table Games 184 GM: Rudy Prieto

Bishop Paiute Tribe

PAIUTE PALACE CASINO 2742 N. Sierra Hwy. Bishop, CA 93514 Phone: 760-873-4150 Toll Free: 888-372-4883 (PAIUTE) Fax: 760-873-3560 www.paiutepalace.com Casino size: 16,000 sq. ft. Slots 336 Table Games 7 GM: Anthony Pena

11154 Hwy. 76 Pala, CA 92059 Mailing: 35008 Pala Temecula Rd. PMB 40 Pala, CA 92059-0040 Phone: 760-510-5100 Toll Free: 877-946-7252 Fax: 760-510-5190 www.palacasino.com Casino size: 40,000 sq. ft. Hotel (507 rooms) Slots 2,250 Table Games 87 CEO: Bill Bembenek

Shingle Springs Band of Miwok Indians

Pit River Tribe

RED HAWK CASINO

PIT RIVER CASINO

1 Red Hawk Parkway Placerville, CA 95667 Phone: 530-677-2580 Toll Free: 888-573-3495 Fax: 530-676-8033 www.redhawkcasino.com Casino size: 88,000 sq. ft. Slots 2,177 Table Games 81 GM: Tracy Mimno

20265 Tamarack Ave. Burney, CA 96013-4064 Phone: 530-335-2334 Toll Free: 888-245-2992 Fax: 530-335-2362 www.pitrivercasino.com Casino size: 9,000 sq. ft. Slots 144 Table Games 4 GM: Mike Avelar

Pala Band of Mission Indians

PALA CASINO RESORT & SPA

200 Cahto Dr. Laytonville, CA 95454 Mailing: PO Box 1763 Laytonville, CA 95454-1763 Phone: 707-984-6800 Toll Free: 888-473-3369 (RED FOX) Fax: 707-984-6500 www.redfoxcasino.net Casino size: 3,600 sq. ft. Slots 80 GM: Michael Hunter

Quechan Indian Nation

QUECHAN CASINO RESORT 525 Algodones Rd. Winterhaven, CA 92283 Phone: 760-572-7777 Toll Free: 877-783-2426 Fax: 760-572-2471 www.playqcr.com Casino size: 297,000 sq. ft. Quechan Resort (166 rooms) Slots 1,000 Table Games 27 CEO: Bryan Parrish Torres-Martinez Desert Cahuilla Indians

RED EARTH CASINO 3089 Norm Niver Rd. Salton City, CA 92274 Phone: 760-395-1200 Fax: 760-398-1269 www.redearthcasino.com Casino size: 14,000 sq. ft. Slots 350 Table Games 2 GM: Dave Seufert

Dry Creek Rancheria Band of Pomo Indians

RIVER ROCK CASINO 3250 Hwy. 128 East Geyserville, CA 95441 Mailing: PO Box 908 Healdsburg, CA 95448-0908 Phone: 707-857-2777 Toll Free: 877-883-7777 Fax: 707-857-2726 www.riverrockcasino.com Casino size: 35,500 sq. ft. Slots 1,300 Table Games 20 CEO: David Fendrick

San Manuel Band of Mission Indians

Iipay Nation of Santa Ysabel

ROBINSON RANCHERIA RESORT & CASINO

SAN MANUEL INDIAN BINGO & CASINO

1545 E. Highway 20 Nice, CA 95464-8619 Mailing: PO Box 4017 Nice, CA 95464-4017 Phone: 707-262-4000 Toll Free: 800-809-3636 Fax: 707-275-9100 www.robinsonrancheria.com Casino size: 93,000 sq. ft. Hotel (48 rooms) Slots 650 Table Games 13 Bingo 530 seats Interim GM: David Rose

777 San Manuel Blvd. Highland, CA 92346-1763 Phone: 909-864-5050 Toll Free: 800-359-2464 Fax: 909-862-9147 www.sanmanuel.com Casino size: 480,000 sq. ft. Slots 3,300 Table Games 146 Bingo 2,500 seats GM: Ron Mastandrea

255575 Hwy. 79 Santa Ysabel, CA 92070 Phone: 760-787-0909 Fax: 760-782-0929 www.santaysabelcasino.com Casino size: 35,000 sq. ft. Slots 349 Table Games 6 GM: David Shelette

Lytton Rancheria of California

SAN PABLO LYTTON CASINO Paskenta Band of Nomlaki Indians

ROLLING HILLS CASINO 2655 Barham Ave. Corning, CA 96021-9000 Phone: 530-528-3500 Toll Free: 888-331-6400 Fax: 530-824-2473 www.rollinghillscasino.com Casino size: 70,000 sq. ft. Slots 800 Table Games 12 CEO: Bruce Thomas

13255 San Pablo Ave. San Pablo, CA 94806-3907 Phone: 510-215-7888 Fax: 510-215-4542 www.sanpablolytton.com Casino size: 31,419 sq. ft. Slots 1,342 Table Games 13 GM: Kathi Hamel

SANTA YSABEL CASINO

Sherwood Valley Band of Pomo Indians

SHERWOOD VALLEY RANCHERIA CASINO 100 Kawi Place Willits, CA 95490-4674 Phone: 707-459-7330 Fax: 707-459-7337 www.blackbartcasino.com Casino size: 5,000 sq. ft. Slots 231 GM: Connie Neves

Soboba Band of Luiseno Indians

Twenty-Nine Palms Band of Mission Indians

SOBOBA CASINO

SPOTLIGHT 29 CASINO

23333 Soboba Rd. San Jacinto, CA 92581 Mailing: PO Box 817 San Jacinto, CA 92581-0817 Phone: 951-665-1000 Toll Free: 866-4-SOBOBA (762622) Fax: 951-665-1353 www.soboba.net Casino size: 74,000 sq. ft. Slots 2,020 Table Games 38 Bingo 299 seats Tribal Chair: Scott Cozart GM: Bob Frear

46-200 Harrison Place Coachella, CA 92236 Phone: 760-775-5566 Toll Free: 866-377-6829 Fax: 760-775-4638 www.spotlight29.com Casino size: 80,000 sq. ft. Slots 2,000 Table Games 39 GM: Tom Sedlock

Agua Caliente Band of Cahuilla Indians

SPA RESORT & CASINO 401 E. Amado Rd. Palm Springs, CA 92262-6414 Phone: 760-883-1000 Toll Free: 888-999-1995 Fax: 760-416-9765 www.sparesortcasino.com Casino size: 30,000 sq. ft. Spa Hotel (228 rooms) Slots 900 Table Games 30 GM: Bill Duke

Sycuan Band of Kumeyaay Nation

SYCUAN CASINO 5469 Casino Way El Cajon, CA 92019-1810 Phone: 619-445-6002 Toll Free: 800 2SY-CUAN (2826) Fax: 619-445-1394 www.sycuancasino.com Casino size: 218,000 sq. ft. Sycuan Resort (100 rooms) Slots 2,000 Table Games 55 Bingo 1,246 seats GM: Sheila Howe

PROFILE

Ainsworth Game Technology Complete Solutions Ainsworth Game Technology is a leading-edge designer of innovative gaming machines and game software. Ainsworth offers a wide range of gaming products, including entertaining standalone progressives and linked games through its sales offices and distributors in Australia, New Zealand, Asia, Europe, Latin America and the United States. Ainsworth Game Technology Limited was founded in 1995 by Len Ainsworth, who made a commitment to become the leading manufacturer and supplier of gaming machines, software and related equipment. Today, Ainsworth is a premier manufacturer of global gaming products, with more than 200 years of combined gaming experience. Ainsworth Game Technology is committed to a culture of quality, innovation and excellence. Hardware Ainsworth provides enhanced technology options featuring the A560 family of cabinets, peripherals and supporting hardware that meet and exceed the continued technology demand of the industry, and also provides hardware to support its market-leading premium game designs. In 2014, Ainsworth will showcase its latest cabinets: the A560SBT and A560SL. The A560SBT is sure to impress with its wide-screen impact and small-footprint versatility, while the A560SL offers a striking 32-inch display and 19-inch LCD top

screen complete with dynamic attract lighting. Both of these new cabinet offerings have been engineered to provide a spectacular presentation on any gaming floor.

Mike Dreitzer, President-North America

QX32 Jackpot Controller Ainsworth provides the ultimate in jackpot solutions with an endless range of options through the QX32, an intelligent controller that sets itself apart from the competition. Not only does it manage multiple jackpot banks, the QX32 also has the ability to simultaneously manage both symbol and mystery jackpot pools. In addition, this intelligent controller is very cost-effective and utilizes development-efficient hardware that removes dependence on third-party developers, and supports Ainsworthâ&#x20AC;&#x2122;s aggressive global-link progressive strategy. Leading Global Game Portfolio Ainsworth provides a wide range of game titles that are developed using a base of new and proven product brands, incorporating stand-alone and link progressives, and including premium products supported with market-leading game options and features. For more information, visit www.ainsworth.com.au or call 702-778-9000. www.tribalgovernmentgaming.com 51

TribalGovernment Gaming 2014 Directory

Robinson Rancheria of Pomo Indians

TribalGovernment Gaming 2014 Directory

Table Mountain Rancheria

TABLE MOUNTAIN CASINO & BINGO 8184 Table Mountain Rd. Friant, CA 93626 Mailing: PO Box 445 Friant, CA 93626-0445 Phone: 559-822-7777 Toll Free: 800-541-3637 Fax: 559-822-2084 www.tmcasino.com Casino size: 70,000 sq. ft. Slots 2,000 Table Games 50 Bingo 600 seats CEO: John Mayewski Santa Rosa Rancheria Tachi Yokut Tribe

TACHI PALACE HOTEL & CASINO 17225 Jersey Ave. Lemoore, CA 93245-9760 Mailing: PO Box 308 Lemoore, CA 93245-0308 Phone: 559-924-7751 Toll Free: 866-4-PALACE Fax: 559-924-6692 www.tachipalace.net Casino size: 195,000 sq. ft. Slots 2,072 Table Games 48 Bingo 1200 seat GM: Neil Narter

United Auburn Indian Community

San Pasqual Band of Mission Indians

Redding Rancheria

Ute Mountain Ute Tribe

WIN-RIVER CASINO BINGO

THUNDER VALLEY CASINO

VALLEY VIEW CASINO

UTE MOUNTAIN CASINO HOTEL & RESORT

1200 Athens Ave Lincoln, CA 95648 Phone: 916-408-7777 Toll Free: 877-468-8777 Fax: 916-408-8370 www.thundervalleyresort.com Casino size: 200,000 sq. ft. Slots 3,000 Table Games 142 Management: C.J. Graham

16300 Nyemii Pass Rd. Valley Center, CA 92082-2379 Phone: 760-291-5500 Toll Free: 866-843-9946 Fax: 760-291-5615 www.valleyviewcasino.com Casino size: 124,000 sq. ft. Slots 2,000 Table Games 26 GM: Bruce Howard

2100 Redding Rancheria Rd. Redding, CA 96001-5530 Phone: 530-243-3377 Toll Free: 800-280-8946 Fax: 530-246-9285 www.win-river.com Casino size: 80,000 sq. ft. Slots 1,026 Table Games 22 Bingo 300 seats GM: Gary Hayward

Middletown Rancheria of Pomo Indians

Viejas Band of Kumeyaay Indians

TWIN PINE CASINO

5000 Willows Rd. Alpine, CA 91901-1656 Phone: 619-445-5400 Toll Free: 800-847-6537 Fax: 619-659-1954 www.viejas.com Casino size: 327,000 sq. ft. Slots 2,000 Table Games 55 Bingo 720 seats

22223 Hwy. 29 Middletown, CA 95461-9754 Mailing: PO Box 789 Middletown, CA 95461-0789 Phone: 707-987-0197 Toll Free: 800-564-4872 Fax: 707-987-0375 www.twinpine.com Casino size: 49,410 sq. ft. Slots 514 Table Games 12 GM: Rick Howard

VIEJAS CASINO

Fort Independence Indian Community of Paiute Indians

WINNEDUMAH WINN’S CASINO 135 Hwy. 395 North Fort Independence, CA 93526 Phone: 760-878-2483 Slots 48 Electronic Bingo 70 seats GM: Israel Naylor

COLORADO Class II & III Southern Ute Tribe

SKY UTE CASINO RESORT 14826 Hwy. 172 N. Ignacio, CO 81137-0340 Mailing: PO Box 340 Ignacio, CO 81137-0340 Phone: 970-563-3000 Toll Free: 888-842-4180 Fax: 970-563-9546 www.skyutecasino.com Casino size: 35,000 sq. ft. Sky Ute Lodge (140 rooms) Slots 650 Table Games 12 Bingo 190 seats Tribal Chair: Pearl Casias GM: Madilenia Chavarillo

PROFILE

Aruze Gaming America, Inc. Performance Matters Aruze Gaming America, Inc. is one of the fastest-growing suppliers in the gaming industry, and one of the top providers of unique video and stepper slots, communal gaming products and multi-terminal stations. Aruze not only has grown enormously in the United States, but also continues to expand its European distribution network. In an effort to provide superior customer service, Aruze has opened offices and facilities throughout North America, Australia, South Africa, Macau, Japan and the Philippines. At NIGA 2014 in San Diego, Aruze will display its growing library of successful stepper and video titles, focusing on new titles that build on the company’s record of success and support its “Performance Matters” theme. Once again, the Ultra Stack game series will lead the G-Series video products with themes designed to add to the hottest video game series in the industry. New Ultra Stack titles will include Ultra Stack Gorilla, Ultra Stack Lucky Fish and Ultra Stack Rising

52 TRIBAL GOVERNMENT G AMING 2014

Dragon. Other new G-Series games to be showcased will be Sunset Lion and Jungle Tiger, both 50-line games offering free games and stacked wild symbols. Aruze also will introduce the latest stepper titles to be added to its Innovator library of games. All Innovator models feature Radiant Reels, a revolutionary spin on stepper technology, designed with large reels, dynamically illuminated multi-colored LED lights and variable spin speeds that combine to build player anticipation for winning combinations. The Innovator Deluxe platform, with eye-catching top boxes, includes Ultimate Diamond, Platinum Jackpot and Mystical Egypt. The Innovator series of five-reel games offers its hottest-performing titles, including Howling Wolf and The Great Inca, and welcomes several new themes such as Laser Seven, Cyber Seven and Cherry Chance Jewel Seven. For more information, visit www.aruzegaming.com.

3 Weeminuche Dr. Towaoc, CO 81334-9999 Phone: 970-565-8800 Toll Free: 800-258-8007 Fax: 970-565-6553 www.utemountaincasino.com Casino size: 46,000 sq. ft. Slots 801 Table Games 15 Bingo 500 seats GM: Gerald Pond

CONNECTICUT Class II & III Mashantucket Pequot Tribal Nation

FOXWOODS RESORT CASINO & MGM GRAND AT FOXWOODS 39 Norwich Westerly Rd. Mashantucket, CT 06338 Mailing: PO Box 3777 Mashantucket, CT 06338-3777 Phone: 860-312-3000 Toll Free: 800-FOXWOODS Fax: 860-312-4323 www.foxwoods.com Casino size: 340,000 sq. ft. Hotel (1,416 rooms) Great Cedar Hotel Grand Pequot Tower Slots 6,440 Table Games 372 Bingo 3,500 seats President & CEO: Scott Butera

Miccosukee Tribe Indians of Florida

MOHEGAN SUN CASINO

MICCOSUKEE RESORT & GAMING CENTER

1 Mohegan Sun Blvd. Uncasville, CT 06382-1355 Phone: 860-862-8000 Toll Free: 888-226-7711 Fax: 860-862-7419 www.mohegansun.com Casino size: 350,000 sq. ft. Mohegan Sun Hotel (1,176 rooms) Slots 6,405 Table Games 377 Tribal Chairman: Kevin Brown CEO: Bobby Soper

FLORIDA

500 SW 177th. Ave. Miami, FL 33194-2800 Phone: 305-222-4600 Toll Free: 800-741-4600 Fax: 305-226-9254 www.miccosukee.com Casino size: 67,000 sq. ft. Miccosukee Resort (292 rooms) Slots 1,900 Table Games 30 Bingo 800 seats Tribal Chair: Colley Billie GM: Daniel Sherlock

Class II & III

Seminole Tribe of Florida

SEMINOLE CASINO BRIGHTON

BIG CYPRESS CASINO Government Road Highway 833 Clewiston, FL 33440 Phone: 954-214-8817 Casino size: 5,610 sq. ft. Slots 21 GM: Tiger Tonnie

Highway 721 Brighton Indian Reservation 17735 Reservation Rd. Okeechobee, FL 34974-8908 Phone: 863-467-9998 Toll Free: 866-2-CASINO Fax: 863-467-1197 www.seminolecasinobrighton.com Casino size: 27,000 sq. ft. Slots 380 Table Games 7 Bingo 480 seats GM: Marty Johns

Seminole Tribe of Florida

SEMINOLE CASINO COCONUT CREEK

SEMINOLE CASINO IMMOKALEE

SEMINOLE HARD ROCK CASINO—TAMPA

5550 NW 40th.St. Coconut Creek, FL 33073-3815 Phone: 954-977-6700 Toll Free: 866-222-2466 Fax: 954-970-7721 www.seminolecoconutcreekcasino.com Casino size: 45,000 sq. ft. Slots 1,746 Table Games 94 GM: Stephen Bonner

506 S. First St. Immokalee, FL 34142 Mailing: PO Box 869 Immokalee, FL 34143-0869 Phone: 941-657-1313 Toll Free: 800-218-0007 Fax: 941-658-1515 www.theseminolecasino.com Casino size: 75,600 sq. ft. Gaming Machines 1,162 Table Games 46 GM: Tony Alves

5223 N. Orient Rd. Tampa, FL 33610-4139 Phone: 813-627-7625 Toll Free: 866-762-5463 Fax: 813-627-7655 www.hardrockhotelcasinotampa.com Casino size: 190,000 sq. ft. Slots 4,100 Table Games 142 GM: John Fontana

Seminole Tribe of Florida

IDAHO

SEMINOLE HARD ROCK CASINO—HOLLYWOOD

Class II & III

Seminole Tribe of Florida

SEMINOLE CASINO HOLLYWOOD 4150 North State Road 7 Hollywood, FL 33021 Phone: 954-961-3220 Fax: 954-894-1125 Toll Free: 866-222-7466 www.seminolehollywoodcasino.com Casino size: 50,000 sq.ft. Gaming Machines 1,140 Table Games 25 Bingo Seats 298 GM: Adrian Fox

1 Seminole Way Hollywood, FL 33314 Phone: 954-327-7625 Toll Free: 800-937-0010 Fax: 954-327-7655 www.seminolehardrockhollywood.com Casino size: 130,000 sq. ft. Slots 2,500 Table Games 137 GM: Larry Frank

Shoshone-Bannock Tribe

BANNOCK PEAK CASINO 1707 W. County Rd. Fort Hall, ID 83204 Mailing: 1707 W. County Rd. PO Box 868 Fort Hall, ID 83203-0868 Phone: 208-237-8778 Toll Free: 800-497-4231 Fax: 208-237-8207 www.forthallcasino.com Casino size: 2,700 sq. ft. Slots 66 GM: Keith Dollar

PROFILE

Bally Technologies Larger and Stronger As Bally enters 2014 as a larger and stronger company, its partnership with tribal gaming operators continues. After combining with SHFL entertainment in late 2013, Bally now offers an even broader product portfolio to help Native American casinos connect with their players and attract new ones. Following are the latest solutions Bally offers for tribal gaming operators.

TITANIC, Copperfield and ZZ Top Video Slots “Titanic” delivers a fully interactive and cinematic experience centered on the iconic star-crossed lovers from James Cameron’s Titanic, one of the highest-grossing films in history. Featuring scenes and music from the blockbuster phenomenon, Titanic integrates many of Bally’s proven play mechanics, two base-game mystery features and three progressive jackpots including one large top award. The main attraction U-Spin bonus wheel, resembling a ship’s helm, awards credits as well as one guaranteed free-games feature. The world’s greatest illusionist delivers an extraordinary experience in “The Magic of David Copperfield.” Magical bonuses are unleashed through the “Death Saw,” which awards credits, the progressive jackpot, Flying Free Games or Levitation Free Games showing video of illusions from Copperfield’s legendary performances. Bally continues to bring more hit songs to casino floors in “ZZ Top Live from Texas.” The famous

American blues-rock trio delivers a host of bonuses, play mechanics and progressives, along with some of the band’s greatest hits.

New Product Offers Flexibility to Players Bally’s “Take ‘n Play” is a remarkable new product that enables players to take their game “on the go” for the first time ever, by playing a physical slot machine on the convenience of a tablet. Take ‘n Play is the industry’s first technology that allows the same slot machine game to be played in more than one location by streaming the game content directly from the slot machine to a tablet.

Bally Systems Bally’s iVIEW Display Manager picture-in-picture technology and Elite Bonusing Suite have powered five world-record-setting events using Virtual Racing, Virtual Racing NASCAR and DM Tournaments. Now, DM Tournaments includes a pioneering new feature called Bonus Tournaments, the latest addition to Bally’s EBS portfolio. Bonus Tournaments enables casinos to run floor-wide tournaments in which both the base game and the tournament game can be played at the same time, ensuring that there is no interruption in player-wagering activity. For more information, contact Laura OlsonReyes, senior director of corporate marketing and communications, at 702-532-7742, lolsonreyes@ballytech.com or visit www.ballytech.com.

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TribalGovernment Gaming 2014 Directory

Mohegan Tribe of Connecticut

TribalGovernment Gaming 2014 Directory

Nez Perce Tribe

Shoshone Bannock Tribe

CLEARWATER RIVER CASINO

SAGE HILL CASINO

Iowa Tribe of Kansas & Nebraskas

Chitimacha Tribe of Louisiana

Pokagon Band of Potawatomi Indians

CASINO WHITE CLOUD

CYPRESS BAYOU CASINO

FOUR WINDS HARTFORD

Coeur d’Alene Tribe

Omaha Tribe of Nebraska

Kickapoo Tribe in Kansas

832 Martin Luther King Rd. Charenton, LA 70523-0519 Mailing: PO Box 519 Charenton, LA 70523-0519 Phone: 337-923-7284 Toll Free: 800-284-4386 Fax: 337-923-7882 www.cypressbayou.com Casino size: 232,000 sq. ft. Slots 1,350 Table Games 60 GM: Tom Odisho

68600 Red Arrow Highway Hartford, MI 49057 Toll Free: 866-494-6371 www.fourwindscasino.com/hartford Casino size: 52,000 sq. ft. Slots 500 Table Games 9 GM: Matthew Harkness

Class II & III

777 Jackpot Drive White Cloud, KS 66094-4002 Phone: 785-595-3430 Toll Free: 877-652-6115 Fax: 785-595-3431 Casino size: 21,000 sq. ft. Slots 389 Table Games 6 Bingo 500 seats GM: Mike Frederic

COEUR D’ALENE CASINO RESORT HOTEL

CASINO OMAHA

GOLDEN EAGLE CASINO

17500 Nez Perce Hwy Mailing: PO Box 365 Lewiston, ID 83501-7947 Phone: 208-746-0723 Fax: 208-746-5715 www.crcasino.com Casino size: 81,000 sq. ft. Slots 640 Bingo 300 seats GM: Cheryl Cunningham

27068 Southwest US Hwy. 95 Worley, ID 83876-0236 Mailing: PO Box 236 Worley, ID 83876-0236 Phone: 208-686-0248 Toll Free: 800-523-2464 Fax: 208-686-5106 www.cdacasino.com Casino size: 100,000 sq. ft. Coeur d’Alene Casino Resort Hotel (202 rooms) Slots 1,600 Bingo 800 seats Tribal Chair: James Allen Nez Perce Tribe

COYOTE CASINO (IT’SE YE-YE) Highway 12 and Idaho St. 419 Third Street Kamiah, ID 83536-0253 Mailing: Po Box 1540 Kamiah, ID 83536-0253 Phone: 208-935-7860 Toll Free: 877-678-7423 Fax: 208-935-7943 www.iyycasino.com Casino size: 5,868 sq. ft. Slots 110 GM: Cheryl Cunningham Shoshone-Bannock Tribes

FORT HALL CASINO Interstate 15, Exit 80 Simplot Road Fort Hall, ID 83203 Mailing: PO Box 868 Fort Hall, ID 83203-0868 Phone: 208-237-8778 Toll Free: 800-497-4231 Fax: 208-237-8207 www.forthallcasino.com Casino size: 20,000 sq. ft. Slots 889 Bingo 300 seats GM: Andrea Ramone Kootenai Tribe

KOOTENAI RIVER INN & CASINO 7169 Plaza St. Bonners Ferry, ID 83805-8598 Phone: 208-267-8511 Toll Free: 800-346-5668 Fax: 208-267-3744 www.kootenairiverinn.com Casino size: 30,000 sq. ft. Kootenai River Inn (65 rooms) Slots 500 Bingo 150 seats GM: Tom Turpin

Interstate 15 Exit 89 Blackfoot, ID 83221 Mailing: PO Box 868 Fort Hall, ID 83203 Phone 208-237-4998 Slots 100 GM: Keith Dollar

IOWA

17214 210th St. Onawa, IA 51040 Mailing: PO Box 89 Onawa, IA 51040-0089 Phone: 712-423-3700 Toll Free: 800-858-8238 Fax: 712-423-3128 Casino size: 10,000 sq. ft. Slots 415 GM: Gloria Harwell Sac & Fox Tribe of Mississippi in Iowa

MESKWAKI BINGO CASINO HOTEL Tama, IA 52339-9697 Phone: 641-484-2108 Toll Free: 800-728-4263 Fax: 641-484-1618 www.meskwaki.com Casino size: 127,669 sq. ft. Meskwaki Hotel (408 rooms) Slots 1,415 Table Games 45 Bingo 750 seats GM: Patrick Brown Winnebago Tribe of Nebraska

WINNAVEGAS CASINO 1500 330th St. Sloan, IA 51055-8056 Phone: 712-428-9466 Toll Free: 800-468-9466 Fax: 712-428-4219 www.winnavegas.biz Casino size: 45,000 sq. ft. Winna Vegas Inn (52 rooms) Slots 650 Table Games 20 Bingo 400 seats GM: Catherine Colesrud

KANSAS

1121 Goldfinch Drive Horton, KS 66439-9537 Phone: 785-486-6601 Toll Free: 888-464-5825 Fax: 785-486-6662 www.goldeneaglecasino.com Casino size: 45,000 sq. ft. Slots 745 Table Games 18 Bingo 368 seats GM: Stephanie Cooper Prairie Band Potawatomi Nation

PRAIRIE BAND CASINO & RESORT 12305 150th Rd. Mayetta, KS 66509-8815 Phone: 785-966-7777 Toll Free: 888-727-4946 Fax: 785-966-7640 www.pbpgaming.com Casino size: 35,000 sq. ft. Harrah’s Prairie Band Hotel (298 rooms) Slots 1,100 Table Games 231 GM: David Albrecht Sac & Fox Nation of Mississippi

SAC & FOX CASINO 1322 US Hwy. 75 Powhattan, KS 66527-9624 Phone: 785-467-8000 Toll Free: 800-990-2946 Fax: 785-467-5001 www.sacandfoxcasino.com Casino size: 106,000 sq. ft. Slots 830 Table Games 13 GM: Peggy Houston

LOUISIANA Class II & III

Class II & III Wyandotte Tribe of Oklahoma

7th STREET CASINO 777 North 7th Street Trafficway Kansas City, KS 66101-3036 Phone: 913-371-3500 Fax: 913-371-3934 www.7th-streetcasino.com Casino size: 20,000 sq. ft. Slots 600 GM: Jean Yuen

54 TRIBAL GOVERNMENT G AMING 2014

Coushatta Tribe of Louisiana

COUSHATTA CASINO RESORT 777 Coushatta Dr. Kinder, LA 70648 Mailing: PO Box 1510 Kinder, LA 70648-1510 Phone: 337-738-1370 Toll Free: 800-58-GRAND Fax: 337-738-7377 www.coushattacasinoresort.com Casino size: 107,600 sq. ft. Hotel (702 rooms) Coushatta Inn (195 rooms) Lodge (92 rooms) Slots 2,800 Table Games 90 Tribal Chair: Kevin Sickey GM: Conrad Granito Jr.

Tunica Biloxi Tribe of Louisiana

PARAGON CASINO RESORT 711 Paragon Place Marksville, LA 71351-6004 Phone: 318-253-1946 Toll Free: 800-946-1946 Fax: 318-253-2033 www.paragoncasinoresort.com Casino size: 72,120 sq. ft. Paragon Casino Resort (615 rooms) Slots 2,200 Table Games 58 GM: Peter Fordham

MICHIGAN Class II & III Bay Mills Indian Community

BAY MILLS RESORT & CASINO 11386 W. Lakeshore Dr. Brimley, MI 49715-9308 Phone: 906-248-3715 Toll Free: 888-422-9645 Fax: 906-248-3720 www.4baymills.com Casino size: 17,000 sq. ft. Bay Mills Resort (218 rooms) Slots 998 Table Games 15 Bingo 500 seats GM: Rod Jones Nottawaseppi Huron Band of the Potawatomi

FIREKEEPERS CASINO 11177 East Michigan Ave. Battle Creek, MI 49014 Phone: 269-962-0000 Toll Free: 877-FKC-8777 Fax: 269-660-5797 www.firekeeperscasino.com Casino size: 107,000 sq. ft. Slots 2,775 Table Games 78 Bingo 250 seats GM: R. Bruce McKee Pokagon Band of Potawatomi Indians

FOUR WINDS CASINO RESORT 11111 Wilson Rd. New Buffalo, MI 49117 Toll Free: 866-494-6371 Fax: 269-926-5463 www.fourwindscasino.com Casino size: 135,000 sq. ft. Four Winds Resort (165 rooms) Slots 3,000 Table Games 76 GM: Matthew Harknes

Gun Lake Band of Potawatomi Indians

GUN LAKE CASINO 1123–129th Avenue Wayland, MI 49348 Phone: 269-792-7777 www.gunlakecasino.com Casino size: 83,000 sq. ft. Slots 1,400 Table Games 30 GM: Rob McDermott Hannahville Tribe of Potawatomi Indians

ISLAND RESORT & CASINO W399 Hwy. 2 & 41 Harris, MI 49845-0351 Mailing: PO Box 351 Harris, MI 49845-0351 Phone: 906-466-2941 Toll Free: 800-682-6040 Fax: 906-466-2945 www.islandresortandcasino.com Casino size: 408,520 sq. ft. Island Resort & Casino (275 rooms) Slots 1,400 Table Games 21 Bingo 350 seats GM: Tom McChesney Sault Ste. Marie Tribe of Chippewa Indians

KEWADIN CASINO— CHRISTMAS 7761 Candy Cane Lane Christmas, MI 49862-8946 Phone: 906-387-5475 Toll Free: 800-539-2346 Fax: 906-387-4592 www.kewadinchristmas.com Casino size: 8,416 sq. ft. Slots 245 Table Games 6 COO: Anthony Goetz Sault Ste. Marie Tribe of Chippewa Indians

KEWADIN CASINO— HESSEL 33995 Three Mile Rd. Hessel, MI 49745 Mailing: PO Box 189 Hessel, MI 49745-0789 Phone: 906-484-2903 Toll Free: 800-539-2346 Fax: 906-635-7053 www.kewadinhessel.com Casino size: 3,800 sq. ft. Slots 150 COO: Anthony Goetz

Sault Ste. Marie Tribe of Chippewa Indians

Lac Vieux Desert Band of Lake Superior Chippewa

Little River Band of Ottawa Indians

Keweenaw Bay Indian Community

KEWADIN CASINO— MANISTIQUE

KEWADIN SHORES CASINO —ST. IGNACE

LAC VIEUX DESERT RESORT CASINO

LITTLE RIVER CASINO RESORT

OJIBWA CASINO RESORT (BIG BUCKS)

US Route 2 East Manistique, MI 49854-9738 Phone: 906-341-5510 Toll Free: 800-539-2346 Fax: 906-635-4947 www.kewadinmanistique.com Casino size: 9,900 sq. ft. Slots 275 Table Games 8 Bingo 50 seats GM: Lisa Fisher

N5384 Highway 45 N Watersmeet, MI 49969-0129 Mailing: PO Box 129 Watersmeet, MI 49969-0129 Phone: 906-358-4226 Toll Free: 800-583-4785 Fax: 906-358-0288 www.lvdcasino.com Casino size: 25,000 sq. ft. Dancing Eagle Hotel (135 rooms) Slots 749 Table Games 16 GM: John Nueman

2700 Orchard Hwy. Manistee, MI 49660-9752 Mailing: PO Box 417 Manistee, MI 49660-0417 Phone: 231-723-1535 Toll Free: 888-568-2244 Fax: 231-398-2593 www.littlerivercasino.com Casino size: 44,000 sq. ft. Little River Casino Resort (292 rooms) Slots 1,500 Table Games 22 GM: Tom Davis

16449 Michigan Ave. Baraga, MI 49908-9664 Phone: 906-353-6333 Toll Free: 800-323-8045 Fax: 906-353-4246 www.ojibwacasino.com Casino size: 17,000 sq. ft. Ojibwa Hotel (92 rooms) Slots 325 Table Games 8 Bingo 450 seats GM: Robert Mudd

Sault Ste. Marie Tribe of Chippewa Indians

3015 Mackinac Trail St. Ignace. MI 49781-9758 Phone: 906-643-7071 Toll Free: 800-539-2346 Fax: 906-643-8472 www.kewadin.com/st.ignace Casino size: 40,000 sq. ft. Kewadin Inn of St. Ignace (70 rooms) Best Western Kewadin Casino Lakefront Inn (85 rooms) Slots 800 Table Games 16 GM: Steve Sprecker

KEWADIN VEGAS CASINO— SAULT STE. MARIE

Bay Mills Indian Community

Grand Traverse Band of Ottawa/Chippewa Indians

2186 Shunk Rd. Sault Ste. Marie, MI 49783-9398 Phone: 906-632-0530 Toll Free: 800-539-2346 Fax: 906-635-4959 www.kewadinsault.com Casino size: 39,000 sq. ft. Kewadon Hotel (318 rooms) Slots 801 Table Games 20 Bingo 400 seats GM: Steve Sprecker

KINGS CLUB CASINO

LEELANAU SANDS CASINO

12140 W. Lakeshore Dr. Brimley, MI 49715-9319 Phone: 906-248-3715 Toll Free: 888-422-9645 Fax: 906-248-3520 www.4baymills.com Casino size: 7,400 sq. ft. Slots 272 Bingo 500 seats GM: Rodney Jones

2521 NW Bayshore Dr. Peshawbestown, MI 49682-9366 Phone: 231-534-8100 Toll Free: 800-922-2WIN Fax: 231-534-8103 www.casino2win.com Casino size: 30,581 sq. ft. Leelanau Sands Lodge (50 rooms) Slots 450 Table Games 8 Bingo 200 seats GM: John Kukl

Little Traverse Bay Band of Odawa Indians

ODAWA CASINO RESORT 1760 Lears Rd. Petoskey, MI 49770-9215 Phone: 231-439-6100 Toll Free: 877-442-6464 Fax: 231-439-6132 www.odawacasino.com Casino size: 33,000 sq. ft. Odawa Hotel (127 rooms) Slots 1,500 Table Games 17 GM: David Wol

Keweenaw Bay Indian Community

OJIBWA CASINO MARQUETTE 105 Acre Trail Marquette, MI 49855-9577 Phone: 906-249-4200 Toll Free: 888-560-9905 Fax: 906-249-3032 www.ojibwacasino.com Casino Size: 10,000 sq. ft. Slots 300 Table Games 10 GM: Dave Haataja

PROFILE

Talking Stick Jewel of Arizona Talking Stick Resort is one of the leading attractions for entertainment in Scottsdale, thanks to its elegant décor and high-caliber amenities. Owned and operated by Salt River PimaMaricopa Indian Community (SRPMIC), the upscale hotel and casino rests on Salt-River Pima Maricopa Indian Reservation. In total, the property encompasses more than 55 acres and contains 496 guest rooms, 21 meeting rooms, six entertainment lounges, a 25,000-square-foot Grand Ballroom, five restaurants, and a 13,000-square-foot spa perched on the property's 14th floor. It also includes a fitness center, recently renovated pool area, outdoor stage, Showroom and a 240,000-square-foot casino. Described by many as the centerpiece of the resort, the casino floor offers an array of games that satisfy players across all gaming levels. The area is home to more than 700 slot machines including Dolly Parton, Tully's Treasure Hunt, Texas Dice, Cherry Chance, Dante's Diamond, Catch the Money and so much more. The Arena Poker Room is home to 49 poker tables, such as Texas Hold 'Em, Omaha and 7-Card Stud, as well as statewide tournaments like the annual Arizona State Poker Championship and Arizona State Ladies Poker Championship. The property also offers 54 tables of blackjack, Let it Ride and Three Card Poker, as well keno. Continuously adding to its gaming repertoire, the casino floor provides all players, from the novices to experts, with a favorite pastime.

But the good times don't have to end on the gaming floor as Talking Stick Resort also offers an entertainment lineup that rivals the Las Vegas Strip. With 650 seats, the showroom provides an intimate experience, while the Salt River Grand Ballroom transforms from a meeting space to an evening concert site. And with cutting-edge renovations to the pool at Talking Stick Resort, the facility has solidified itself as an outdoor concert venue as well. The renovated pool area features upscale expansions including a new-day lounge pool, 12 daybeds, six additional cabanas and a Stageline Mobile Stage for outdoor concerts. With an ability to host up to 4,000 guests, the facility has elevated its poolside celebrations, such as annual pool party series Release and music festivals Wet Electric and Tribute Fest, to a new level. Today's top performers are also slated to grace the outdoor stage this summer including Roger Clyne & The Peacemakers, Stain and Collective Soul just to name a few. Nestled in the Talking Stick Cultural & Entertainment Destination district, Talking Stick Resort is surrounded by exhilarating opportunities for all age groups. Nearby attractions include Talking Stick Resort Golf Club, the Pavilions at Talking Stick Resort, sister property Casino Arizona and Salt River Fields, the latest Major League Baseball spring training facility for the Arizona Diamondbacks and Colorado Rockies. For more information, visit www.talkingstickresort.com. www.tribalgovernmentgaming.com 55

TribalGovernment Gaming 2014 Directory

Sault Ste. Marie Tribe of Chippewa Indians

TribalGovernment Gaming 2014 Directory

Saginaw Chippewa Indian Tribe

Grand Traverse Band of Ottawa/Chippewa Indians

Fond Du Lac Band of Lake Superior Chippewa

Mille Lacs Band of Ojibwe

SAGANING EAGLES LANDING CASINO

TURTLE CREEK CASINO & HOTEL

FOND-DU-LUTH CASINO

2690 Worth Rd. Standish, MI 48658 Toll Free: 888-732-4537 Fax: 989-846-4854 www.saganing-eagleslanding.com Casino size: 32,000 sq. ft. Slots 800 Table Games 40 CEO: Andy Asselin

7741 M-72 East Williamsburg, MI 49690-9395 Phone: 231-534-0000 Toll Free: 800-922-2WIN Fax: 231-534-8889 www.turtlecreekcasino.com www.casino2win.com Casino size: 74,000 sq. ft. Turtle Creek Hotel (137 rooms) Slots 1,331 Table Games 41 GM: Richard Bailey

777 Lady Luck Dr. Hwy 48 Hinckley, MN 55037 Phone: 320-384-7777 Toll Free: 800-472-6321 Fax: 320-384-4857 www.grandcasinosmn.com Casino size: 68,000 sq. ft. Two Hotels (809 rooms) Slots 2,400 Table Games 28 Bingo 330 seats GM: Mel Towle

Saginaw Chippewa Indian Tribe

SOARING EAGLE CASINO 6800 Soaring Eagle Blvd. Mt. Pleasant, MI 48858-8432 Phone: 989-775-7777 Toll Free: 888-732-4537 Fax: 989-775-5383 www.soaringeaglecasino.com Casino size: 210,000 sq. ft. Soaring Eagle Resort (514 rooms) Slots 4,200 Table Games 78 Bingo 800 seats CEO: Andy Asselin

MINNESOTA Class II & III Fond Du Lac Band of Lake Superior Chippewa

BLACK BEAR CASINO & HOTEL 1785 Hwy. 210 Carlton, MN 55718-8161 Mailing: PO Box 777 Carlton, MN 55718-0777 Phone: 218-878-2327 Toll Free: 888-771-0777 Fax: 218-878-2414 www.blackbearcasinohotel.com Casino size: 88,000 sq. ft. Black Bear Hotel (250 rooms) Slots 2,000 Table Games 20 Bingo 600 seats GM: Joe Quiroli

129 E. Superior St. Duluth, MN 55802-2127 Phone: 218-722-0280 Toll Free: 800-873-0280 Fax: 218-720-5150 www.fondduluthcasino.com Casino size: 20,000 sq. ft. Slots 745 Table Games 4 GM: Maurice Ojibway

GRAND CASINO HINCKLEY

Bois Forte Band of Chippewa

FORTUNE BAY RESORT CASINO 1430 Bois Forte Rd. Tower, MN 55790-8111 Phone: 218-753-6400 Toll Free: 800-992-PLAY Fax: 218-753-6404 www.fortunebay.com Casino size: 50,000 sq. ft. Fortune Bay Resort (114 rooms) Hideaway Pines Group Lodging Slots 800 Table Games 10 Bingo 200 seats GM: Norman Adams

Mille Lacs Band of Ojibwe

GRAND CASINO MILLE LACS 777 Grand Ave. Onamia, MN 56359-4500 Phone: 320-532-7777 Toll Free: 800-626-LUCK Fax: 320-532-8568 www.grandcasinosmn.com Casino size: 68,000 sq. ft. Grand Casino Mille Lacs Hotel (284 rooms) Eddy’s Lake Mille Lacs Resort (80 rooms) Slots 1,904 Table Games 24 Bingo 280 seats GM: Ronda Weizenegger

Grand Portage Band of Lake Superior Chippewa

GRAND PORTAGE LODGE & CASINO 70 Casino Dr. Grand Portage, MN 55605-0233 Mailing: PO Box 233 Grand Portage, MN 55605-0234 Phone: 218-475-2401 Toll Free: 800-543-1384 Fax: 218-475-2531 www.grandportage.com Casino size: 15,268 sq. ft. Grand Portage Lodge (100 rooms) Slots 460 Bingo 300 seats GM: Steve Sopata Lower Sioux Indian Community

JACKPOT JUNCTION CASINO HOTEL 39375 County Hwy. 24 Morton, MN 56270 Mailing: PO Box 420 Morton, MN 56270-0420 Phone: 507-644-8000 Toll Free: 800-946-2274 Fax: 507-644-8024 www.jackpotjunction.com Casino size: 440,000 sq. ft. Lower Sioux Lodge (276 rooms) Slots 1,250 Table Games 31 Bingo 375 seats President: Gabe Prescott GM: Brian Pendleton

PROFILE

Cuningham Group Architecture “Every Building Tells a Story” Cuningham Group Architecture, Inc. exists to create beautiful places for a balanced world. Cuningham Group's “Beautiful Places, Balanced World” approach to the business and practice of architecture is one it has nurtured for more than four decades. Founded in 1968, the multidisciplinary design firm provides architecture, interior design, urban design and planning services for a diverse mix of client and project types, with significant focus over the last 20-plus years on gaming and entertainment. Bolstered by a staff of 275 and offices in Minneapolis, Los Angeles, Las Vegas, Biloxi, Denver, San Diego, Phoenix, Seoul and Beijing, Cuningham Group has expanded services and markets to meet a growing demand from some of entertainment’s largest and most respected clients. The firm's portfolio—which covers the spectrum from small and delicate spaces to complex and expansive—includes casinos, hotels, theaters, convention centers, restaurants, retail venues, master plans and support facilities for gaming and resort destinations throughout the U.S. and around the world.

56 TRIBAL GOVERNMENT G AMING 2014

Cuningham Group’s top priority is design excellence through a client-centered, collaborative approach. Its “Every Building Tells a Story” philosophy toward gaming design emphasizes oneof-a-kind solutions—creating experiences and a sense of place by telling stories through a modern interpretation of metaphors that reflect the vision of the client and the character of each property and site. The process benefits clients by providing unique environments that differentiate them from competition. Providing design services to premier properties and leaders in the leisure and entertainment industries had led Cuningham Group to be consistently ranked among top firms, and the company’s design work has been honored with more than 140 industry and market awards. Notably, the firm was ranked among the Top 10 Hotel Design firms in Building Design & Construction magazine’s Giants 300 Report for 2013. Recent projects include the $205 million Margaritaville Resort Casino in Bossier City, Louisiana, which was the recipient of the 2013 Casino Design Award for “Best Architectural Design Over $100 Million.” Opening in 2014 is the new 21story, 381-room hotel tower for Potawatomi Bingo Casino in Milwaukee, Wisconsin. And the firm is currently designing the new Harrah’s Cherokee Valley River Casino & Hotel in North Carolina. The project follows on the heels of the highly successful and award-winning $650 million expansion and renovation of Harrah’s Cherokee Casino Resort. For more information, visit www.cuningham.com.

LITTLE SIX CASINO 2354 Sioux Trail Northwest Prior Lake, MN 55372-9004 Phone: 952-445-6000 Toll Free: 800-LITTLE6 Fax: 952-403-5535 www.littlesixcasino.com Casino size: 25,000 sq. ft. Slots 800 Table Games 8 CEO: Ed Stevenson Shakopee Mdewakanton Sioux

MYSTIC LAKE CASINO HOTEL 2400 Mystic Lake Blvd. Prior Lake, MN 55372-9004 Phone: 952-445-9000 Toll Free: 800-262-7799 Fax: 952-496-7280 www.mysticlake.com Casino size: 150,000 sq. ft. Mystic Lake Hotel (586 rooms) Slots 4,325 Table Games 95 Bingo 520 seats CEO: Edward Stevenson GM: Rich Langeliu

Leech Lake Band of Ojibwe

Upper Sioux Tribe

NORTHERN LIGHTS CASINO & HOTEL

PRAIRIES EDGE CASINO

6800 Y Frontage Rd. NW Walker, MN 56484 Phone: 218-547-2744 Toll Free: 800-252-PLAY Fax: 218-335-3101 www.northernlightscasino.com Casino size: 40,000 sq. ft. Hotel (105 rooms) Slots 950 Table Games 16 GM: Brad Michaud Leech Lake Band of Ojibwe

5616 Prairies Edge Lane Granite Falls, MN 56241-0096 Phone: 320-564-2121 Toll Free: 866-293-2121 Fax: 320-564-2547 www.prairiesedgecasino.com Casino size: 27,000 sq. ft. Slots 700 Table Games 14 GM: Barry Joannides Red Lake Band of Chippewa Indians

Red Lake Band of Chippewa Indians

White Earth of Chippewa Indians

SEVEN CLANS CASINO, HOTEL & WATERPARK

SHOOTING STAR CASINO HOTEL

20595 Center St. E Thief River Falls, MN 56701 Phone: 218-681-4062 Toll Free: 800-881-0712 Fax: 218-681-1054 www.sevenclanscasino.com Casino size: 19,222 sq. ft. Slots 650 Table Games 9 GM: Barry McGrady

777 SE Casino Rd. Mahnomen, MN 56557 Phone: 218-935-2711 Toll Free: 800-453-7827 Fax: 218-935-2206 www.starcasino.com Casino size: 72,000 sq. ft. Shooting Star Hotel (390 rooms) Slots 1,000 Table Games 23 Bingo 365 seats GM: Eugene McArthur

PALACE CASINO HOTEL

SEVEN CLANS CASINO RED LAKE

Red Lake Band of Chippewa Indians

16599 69th Avenue NW Cass Lake, MN 56633-3058 Phone: 218-335-7000 Toll Free: 877-9PALACE Fax: 218-335-6899 www.palacecasinohotel.com Casino size: 10,000 sq. ft. Palace Casino Hotel (80 rooms) Slots 573 Table Games 4 Bingo 400 seats GM: Donald Fairbanks

10200 Hwy 89 Red Lake, MN 56671 Mailing: PO Box 574 Red Lake, MN 56671-0574 Phone: 218-679-2500 Toll Free: 888-679-2501 Fax: 218-679-2666 www.sevenclanscasino.com/redlake Casino size: 6,000 sq. ft. Slots 300 Table Games 4 GM: Adrian Omen

SEVEN CLANS CASINO WARROAD 1012 E. Lake St. Warroad, MN 56763-2404 Phone: 218-386-3381 Toll Free: 800-815-8293 Fax: 218-386-2969 www.sevenclanscasino.com Casino size: 19,000 sq. ft. Slots 450 Table Games 7 GM: Donna Perkins

Prairie Island Indian Community

TREASURE ISLAND RESORT & CASINO 5734 Sturgeon Lake Rd. Welch, MN 55089 Mailing: PO Box 75 Red Wing, MN 55066-0075 Phone: 651-388-6300 Toll Free: 800-222-7077 Fax: 651-385-2560 www.treasureislandcasino.com Casino size: 150,000 sq. ft. Treasure Island Resort & Casino (480 rooms) Slots 2,400 Table Games 51 Bingo 500 seats GM: Mike Heavner

PROFILE

Gaming Laboratories International So Much More Than Testing Celebrating its 25th anniversary in 2014, Gaming Laboratories International, the world’s leading gaming testing laboratory and technical consultancy, has partnered with tribes across North America for the past 25 years to provide testing, certification and consulting services to their gaming operations. GLI has been a longtime supporter and advocate of tribal gaming, and is a proud associate member of NIGA. GLI is the recognized leader in Class II and Class III testing, ISS audits, IT and internet security assessments and on-site casino floor verification and inspection. GLI tests, inspects and certifies an incredible range of gaming devices and systems, for virtually every jurisdiction in the world. GLI has more than 800 employees worldwide, with specialized teams formed to provide personalized service. Beyond the casino floor, GLI is the leader in legal iGaming testing and certification. Since iGaming’s inception nearly 20 years ago, GLI has been leading the way, testing and certifying products for legal iGaming jurisdictions and for new legal iGaming markets around the world. GLI also consults on technical standards in jurisdictions across the globe in both emerging and existing markets. GLI is the only global organization of its kind to hold U.S. and international accreditations for compliance with ISO/IEC 17025,

17020 and Guide 65 standards for technical competence in the gaming industry. Also, GLI has global capabilities in professional services, field services and lottery consulting and testing. GLI offers an extensive portfolio of professional services, including project management, governance risk and compliance, technical services, and training through the company’s GLI University program. GLI’s Professional Services division offers four main channels of world-class services: • Project management, including project health checks and recovery; • Governance risk and compliance services, such as World Lottery Association audits, ISO audits, network risk assessments and internal audit and enterprise risk management services; • GLI University training modules, including ISO standards, WLA standards and responsible gaming; and, • Technical services, such as functional product testing, source code audits and load and performance testing. GLI’s field services help operators protect themselves in today’s highly connected and interconnected gaming world. GLI has been serving lotteries since 1989, and serves more than 65 lotteries globally. GLI is very proud of the relationships it has developed with tribal leaders and regulators across North America, and honored with the trust that they place in GLI every day. For more information, visit www.gaminglabs.com. www.tribalgovernmentgaming.com 57

TribalGovernment Gaming 2014 Directory

Shakopee Mdewakanton Sioux

TribalGovernment Gaming 2014 Directory

Leech Lake Band of Ojiwbe

WHITE OAK CASINO 45830 US Hwy. 2 Deer River, MN 56636 Phone: 218-246-9600 Toll Free: 800-653-2412 Fax: 218-335-4326 www.whiteoakcasino.com Casino size: 15,480 sq. ft. Slots 315 Table Games 2 GM: Steve Cash

Confederated Tribes of Salish & Kootenai

NEBRASKA

BEST WESTERN KWATAQNUK RESORT & CASINO

Winnebago Tribe of Nebraska

49708 US Hwy. 93 East Polson, MT 59860 Phone: 406-883-3636 Toll Free: 800-882-6363 Fax: 406-883-9317 www.kwataqnuk.com Best Western Hotel (112 rooms) Casino size: 1,650 sq. ft. Slots 118 GM: Sheila Matt

1010 S. Main St. Emerson, NE 68733-3654 Phone: 402-695-0180 Fax: 402-695-0189 www.winnebagocasinos.com Casino size: 2,000 sq. ft. Gaming Machines 120 CEO: Brian Chamberlain

MISSISSIPPI Class II & III

Northern Cheyenne Tribe

Mississippi Band of Choctaw Indians

CHARGING HORSE CASINO & BINGO

BOK HOMA CASINO

Highway 212 Lame Deer, MT 59043-1259 Mailing: PO Box 1259 Lame Deer, MT 59043-1259 Phone: 406-477-8188 Fax: 406-477-8177 Casino size: 19,000 sq. ft. Slots 120 Bingo 500 seats GM: Lori Limberhand

1 Choctaw Road Heidelberg, Mississippi 39439 Mailing: PO Box 6048 Choctaw, Mississippi 39350 Phone: 601-656-5251 Toll Free: 866-447-3275 Fax: 601-656-6129 www.bokhomacasino.com Casino size: 27,000 sq. ft. Slots 750 GM: Alex Billy

Gros Ventre and Assiniboine Tribes of Fort Belknap

FORT BELKNAP BINGO HALL Mississippi Band of Choctaw Indians

SILVER STAR HOTEL & CASINO 13541 Hwy. 16 West Choctaw, MS 39350 Mailing: PO Box 6048 Choctaw, MS 39350-6048 Phone: 601-650-1234 Toll Free: 866-44-PEARL Fax: 601-663-0094 www.pearlriverresort.com Casino size: 90,000 sq. ft. Slots 2,500 Table Games 75 President & CEO: Holly Gagnon Tribal Chief: Phyliss J. Anderson

MONTANA Class II & III Crow Tribe

APSAALOOKE NIGHTS CASINO 71 Heritage Road Crow Agency, MT 59022 Mailing: PO Box 159 Crow Agency, MT 59022 Phone: 406-638-4440 Casino size: 10,000 sq. ft. Slots 200 AGM: Howard Hogan

Rte 1, Box 66 Fort Belknap. MT 59526 Phone: 406-353-2205 Toll Free: 800-343-6107 Fax: 406-353-2797 Slots 128 GM: Robert Williams Jr.

IRON HORSE BAR & CASINO

Omaha Tribe of Nebraska

LUCKY 77 CASINO 200 Main St. Walthill, NE 68067 Mailing: PO Box 477 Walthill, NE 68067 Phone: 402-846-5545 Casino size: 280 sq. ft. Gaming Machines 64 GM: Gary Lasley Winnebago Tribe of Nebraska

NATIVE STAR CASINO 1500 Industrial Pkwy. Winnebago, NE 68071 Phone: 402-878-2901 www.winnebagocasinos.com Casino size: 600 sq. ft. Gaming Machines 95 GM: Sandra Oliveres Santee Sioux Nation of Nebraska

Blackfeet Nation

OHIYA CASINO

GLACIER PEAKS CASINO

52946 Hwy. 12, Suite #2 Niobrara, NE 68760 Phone: 402-857-3860 Fax: 402-857-3862 www.ohiyacasino.com Casino size: 14,000 sq. ft. Slots 200 Bingo 100 seats GM: Thelma Thomas

209 N. Piegan St. 416 W. Central Avenue Browning, MT 59417-1450 Mailing: PO Box 1450 Browning, MT 59417-1450 Phone: 406-338-2274 Toll Free: 877-238-9946 Fax: 406-338-5393 www.GlacierCash.com Casino Size: 33,000 sq. ft Slots 300 Table Games 3 Bingo 150 seats GM: Dennis Fitzpatrick Confederated Salish & Kootenai Tribes

GRAY WOLF PEAK CASINO 20750 Hwy. 93 North Missoula, MT 59808 Phone: 406-726-3778 Fax: 406-726-3466 www.graywolfpeak.com Slots 130 GM: Sheila Matt

Buffalo Thunder Resort & Casino

Class II

NEVADA

Pueblo of Pojoaque

Class II & III

BUFFALO THUNDER RESORT AND CASINO

Fort Mojave Indian Tribe

AVI RESORT & CASINO 10000 Aha Macav Pkwy. Laughlin, NV 89029 Mailing: PO Box 77011 Laughlin, NV 89028-7011 Phone: 702-535-5555 Toll Free: 800-430-0721 Fax: 702-535-5400 www.avicasino.com Casino size: 65,000 sq. ft. Avi Resort (455 rooms) Slots 1,150 Table Games 27 Bingo 200 seats VP & GM: Ralph Rei Moapa Band of Paiute

MOAPA TRIBAL CASINO I-15, Exit 75 Valley of Fire Moapa, NV 89025-0340 Phone: 702-864-2601 Fax: 702-864-2603 Casino size: 2,500 sq. ft. Slots 96 GM: Pete Desantis

Tesuque Pueblo Tribe

CAMEL ROCK CASINO 17486A Hwy. 84/285 Sante Fe, NM 87504 Phone: 505-984-8414 Toll Free: 800-462-2635 Fax: 505-989-9234 www.camelrockcasino.com Casino size: 60,000 sq. ft. Slots 562 Table Games 6 GM: Pat Frenier

NEW MEXICO

Rosebud Sioux Tribe

Class II & III

Mescalero Apache Tribe

ROSEBUD CASINO

Jicarilla Apache Nation

30421 US Highway 83 Valentine, NE 69201 Mailing: Highway Contract 14 Valentine, NE 69201-8900 Phone: 605-378-3800 Toll Free: 800-786-7673 Fax: 605-378-3870 www.rosebudcasino.com Casino size: 10,500 sq. ft. Slots 250 Table Games 5 Bingo 300 seats President: Rodney Bordeaux GM: Richard Lunderman

APACHE NUGGET CASINO

CASINO APACHE TRAVEL CENTER

US Highway 550 & US Highway 537 Cuba, NM 87013 Mailing: PO Box 219 Cuba, NM 87013 Phone: 505-289-2486 Fax: 505-759-1177 ww.apachenugget.com Casino size: 5,000 sq. ft. Slots 180 Tables 4 GM: Martha Loretto Jicarilla Apache Nation

Chippewa-Cree Indians of the Rocky Boy’s Reservation

BEST WESTERN JICARILLA INN & WILDHORSE CASINO

BEAR PAW CASINO

NORTHERN WINZ CASINO

Rocky Boy Agency Box Elder, MT 59521 Mailing: PO Box 544 Box Elder, MT 59521-0544 Phone: 406-395-4863 Fax: 406-395-4915 Casino size: 2,500 sq. ft. Slots 65 GM: Pauline Russette

11031 US Hwy. 87 Box Elder, MT 59521 Mailing: PO Box 3028 Box Elder, MT 59521 Phone: 406-395-5420 Toll Free: 866-910-9469 Fax: 406-395-5430 www.northernwinz.com Casino size: 20,000 sq. ft. Slots 180 Bingo 100 seats GM: Mike Devany

13603 US Hwy. 64 Dulce, NM 87529 Phone: 505-759-3663 Fax: 505-759-3170 Casino size: 4,436 sq. ft. Hotel (42 rooms) Slots 191 President: Levi Pesata GM: Martha Loretto

58 TRIBAL GOVERNMENT G AMING 2014

30 Buffalo Thunder Trail Santa Fe, NM 87506 Phone: 505-455-5555 Fax: 505-455-0200 www.buffalothunderresort.com Casino size: 61,000 sq. ft. Hilton Santa Fe Golf Resort & Spa at Buffalo Thunder (395 rooms) Homewood Suites by Hilton (79 suites) Slots 1,200 Table Games 18 Tribal Governor: George Rivera GM: Scott Eldredge

225845 US Highway 70 Mescalero, NM 88340 Mailing: PO Box 227 Mescalero, NM 88340 Phone: 575-464-4494 Toll Free: 888-324-0348 Fax: 505-464-9191 www.innofthemountaingods.com Casino size: 34,700 sq. ft. Slots 380 Table Games 10 President: Mark Chino Pueblo of Laguna

CASINO EXPRESS 14500 Central Ave. Interstate 40 Exit 140 Albuquerque, NM 87120 Phone 505-352-7835 Gaming Machines 125 GM: Dennis Leong

Navajo Nation

Pueblo of Isleta

Navajo Nation

Pueblo of San Felipe

CITIES OF GOLD CASINO

FIRE ROCK NAVAJO CASINO

HARD ROCK HOTEL & CASINO ALBUQUERQUE

NORTHERN EDGE NAVAJO CASINO

SAN FELIPE’S CASINO HOLLYWOOD

Route N36 & State Highway 371 Upper Fruitland, NM 87401 Phone: 505-436-2281 www.northernedgenavajocasino.com Casino size: 86,000 sq. ft. Gaming Machines 750 Table Games 16 GM: Peter Riverso

25 Hagon Rd., San Felipe Pueblo, NM 87001 Phone: 505-867-6700 Toll Free: 877-529-2946 Fax: 505-867-6625 www.sanfelipecasino.com Casino size: 22,000 sq. ft. Slots 545 Table Games 8 GM: Mike Ortiz

10-B Cities of Gold Rd. Sante Fe, NM 87506-0938 Phone: 505-455-3313 Toll Free: 800-455-3313 Fax: 505-455-7188 www.citiesofgold.com Casino size: 40,000 sq. ft. Cities of Gold Hotel (208 rooms) Slots 575 Table Games 20 Bingo 300 seats GM: Mike Allegeir Pueblo of Laguna

DANCING EAGLE CASINO I-40, Exit 108, 166 Casa Blanca Rd. Albuquerque, NM 87121 Mailing: PO Box 550 Casa Blanca, NM 87007-0520 Phone: 505-552-7777 Toll Free: 877-440-9969 Fax: 505-552-7326 www.dancingeaglecasino.com Casino size: 25,000 sq. ft. Slots 600 GM: Kim Tohemeson

249 Route 118 East Church Rock, NM 87311 Mailing: PO Box 1800 Church Rock, NM 87311 Phone: 505-905-7100 Toll Free: 866-941-2444 Fax: 505-905-7199 www.firerocknavajocasino.com Casino size 64,000 sq. ft. Slots 733 Table Games 8 Bingo 400 seats CEO: Robert Winter Navajo Nation

FLOWING WATER NAVAJO CASINO 2710 US Highway 64 Waterflow, NM 87421 Mailing: PO Box 3077 Waterflow, NM 87421 Phone: 505-368-2300 Casino size: 11,000 sq. ft. Gaming Machines 125 GM: Tricia Nez

11000 Broadway Southeast Albuquerque, NM 87105 Mailing: PO Box 1290 Isleta, NM 87105 Phone: 505-724-3800 Toll Free: 877-747-5382 Fax: 505-244-8246 www.hardrockcasinoabq.com Casino size: 100,000 sq. ft. Slots 1,732 Table Games 33 Bingo 2,500 seats CEO: Ronnie Olson Mescalero Apache Tribe

INN OF THE MOUNTAIN GODS RESORT & CASINO 287 Carrizo Canyon Rd. Route 4 Mescalero, NM 88340-9759 Phone: 505-464-7777 Toll Free: 877-277-5677 Fax: 505-464-7072 www.innofthemountaingods.com Inn of the Mountain Gods (273 rooms) Casino size: 38,000 sq. ft. Slots 840 Table Games 35 COO: Scott Eldredge

Pueblo of San Juan

OH KAY CASINO RESORT HOTEL

Pueblo of Sandia

Highway 68 Ohkay Owingeh, NM 87566-1270 Mailing: PO Box 1270 Ohkay Owingeh, NM 87566-1270 Phone: 505-747-1668 Toll Free: 877-829-2865 Fax: 505-747-5692 www.ohkaycasinoresort.com Casino size: 30,000 sq. ft. Best Western Hotel (101 rooms) Slots 587 Table Games 5 GM: Rhett Long

30 Rainbow Rd. NE Albuquerque, NM 87113-2156 Phone: 505-796-7500 Toll Free: 800-526-9366 Fax: 505-796-7606 www.sandiaresortandcasino.com Casino size: 160,000 sq. ft. Sandia Resort (228 rooms) Slots 2,100 Table Games 48 Bingo 450 seats GM: Michael Moore

SANDIA RESORT & CASINO

Pueblo of Santa Ana Pueblo of Laguna

SANTA ANA STAR CASINO

ROUTE 66 CASINO 14500 Central Ave. SW Albuquerque, NM 87121 Phone: 505-352-7866 Toll Free: 866-352-7866 Fax: 505-352-7880 www.rt66casino.com Casino Size: 50,000 sq. ft. Slots 1,700 Table Games 30 Bingo 600 seats President & CEO: Jerry Smith

54 Jemez Canyon Dam Rd. Santa Ana Pueblo, NM 87004 Phone: 505-867-0000 Fax: 505-771-5353 www.santaanastar.com Casino size: 109,000 sq. ft. Slots 1,460 Table Games 37 GM: John Cirrincione

PROFILE

Gaming Partners International On Top In Table Games Gaming Partners International manufactures and supplies a wide range of table game products and equipment to licensed casinos worldwide. Under the brand names of Paulson, Bourgogne et Grasset and Bud Jones, GPI provides high-quality casino currency such as chips, plaques and jetons, as well as gaming furniture, layouts, cards and accessories. GPI also is a leading provider of RFID currency and products and table game solutions. GPI has one of the most extensive suites of gaming currency and currency security features available in the industry. From American-style Paulson, Bud Jones and B&G chip lines, to B&G European-style plaques and jetons, GPI provides customers with an extensive array of options that help them meet their property’s specific requirements. GPI invests resources into continually developing and innovating new products that offer new solutions to customers’ needs and changing requirements. One of GPI's newest products, the Paulson Denomination mold, features the chip’s denomination stamped into the outer ring of the mold, making the chip much more difficult to counterfeit. Another new currency product is the B&G J3 jeton, a revolutionary currency product that combines features from American-style chips and European-style plaques and jetons.

The J3 is available in numerous edge spot designs and patterns with a multitude of security features. Two of the newest security features are 4C-UV and EM Detection. 4C-UV incorporates a four-color image or pattern onto a chip’s decal and can be easily authenticated at the table with a standard UV light. EM Detection deters internal theft by sounding an alarm whenever unauthorized attempts are made to remove currency from the property. GPI also manufactures a full range of gaming furniture including gaming tables and pit podiums. Two newer furniture offerings are two quick-change table top options that make switching layouts on tables a quicker, simpler process, thus reducing game downtime lost to more traditional methods of changing table layouts. For more information on any GPI products or on the full suite of table game products and accessories, contact a local GPI sales representative or visit www.gpigaming.com. www.tribalgovernmentgaming.com 59

TribalGovernment Gaming 2014 Directory

Pueblo of Pojoaque

TribalGovernment Gaming 2014 Directory

Santa Clara Pueblo

Taos Pueblo

St. Regis Mohawk Nation

Seneca Nation

Oneida Indian Nation

SANTA CLARAN HOTEL CASINO

TAOS MOUNTAIN CASINO

MOHAWK BINGO PALACE & CASINO

SENECA GAMING AND ENTERTAINMENT

TURNING STONE RESORT & CASINO

202 State Route 37 Akwesasne, NY 13655 Mailing: PO Box 720 Akwesasne, NY 13655-0008 Phone: 518-358-2246 Toll Free: 866-452-5768 Fax: 518-358-2249 www.mohawkpalace.com Casino size: 33,880 sq. ft. Slots 477 Bingo 522 seats GM: Michael Garrow

11099 Erie St. Irving, NY 14081-9566 Phone: 716-549-4389 Toll Free: 800-421-2464 Fax: 716-549-6356 Casino size: 25,000 sq. ft. Slots 650 Bingo 1,000 seats GM: Tina Abrams

5218 Patrick Rd. Verona, NY 13478-3012 Phone: 315-361-7711 Toll Free: 800-771-7711 Fax: 315-361-7901 www.turningstone.com Casino size: 125,000 sq. ft. Turning Stone Resort (702 rooms) Slots 2,200 Table Games 80 Bingo 1,400 seats COO: Pete Carmen

768 Broad St. Salamanca, NY 14779-1331 Mailing: PO Box 231 Salamanca, NY 14779-0231 Phone: 716-945-4080 Toll Free: 877-860-5130 Fax: 716-945-3354 Casino size: 15,000 sq. ft. Slots 301 Poker Tables 12 Bingo 450 seats GM: Tina Abram

460 N. Riverside Dr. Espanola, NM 87532-3470 Mailing: PO Box 427 Espanola, NM 87532-0427 Phone: 505-747-0059 Toll Free: 866-BIG-ROCK Fax: 505-747-4549 www.bigrockcasino.com Casino size: 36,000 sq. ft. Santa Claran Hotel (124 rooms) Slots 750 Table Games 10 GM: Darrell Nott

700 Veterans Hwy. Taos, NM 87571-0777 Mailing: PO Box 706 Taos, NM 87571-0777 Phone: 575-737-0777 Toll Free: 888-WIN-TAOS Fax: 505-751-0578 www.taosmountaincasino.com Casino size: 10,000 sq. ft. Slots 200 Table Games 4 GM: Bob Brooker

NEW YORK

Seneca Nation

Pueblo of Acoma

Class II & III

SKY CITY CASINO

St. Regis Mohawk Nation

SENECA ALLEGANY CASINO & HOTEL

I-140 Exit 102 Acoma, NM 87034-0310 Mailing: PO Box 310 Acoma, NM 87034-0310 Phone: 505-552-6017 Toll Free: 888-759-2489 Fax: 505-552-9826 www.skycity.com Casino size: 64,000 sq. ft. Sky City Hotel (133 rooms) Slots 660 Table Games 10 Bingo 500 seats GM: Rick Ingrassia

AKWESASNE MOHAWK CASINO 873 State Route 37 Hogansburg, NY 13655-0670 Phone: 518-358-2222 Toll Free: 888-622-1155 Fax: 518-358-4050 www.mohawkcasino.com Casino Size: 52,500 sq. ft. Slots 1,575 Table Games 31 GM: Patrick Bassney

777 Seneca Allegany Blvd Salamanca, NY 14779-1331 Phone: 716-945-3200 Toll Free: 877-553-9500 Fax: 716-945-7547 www.senecaalleganycasino.com Casino size: 68,300 sq. ft. Seneca Allegany Hotel (212 rooms) Slots 2,085 Table Games 33 GM: Gus Tsivikis Seneca Nation

SENECA BUFFALO CREEK CASINO 1 Fulton St. Buffalo, NY 14201 Phone: 716-853-7576 Casino size: 15,300 sq. ft. Slots 2,200 GM: Jared Hardy

Seneca Nation

SENECA GAMING AND ENTERTAINMENT

Seneca Nation

SENECA NIAGARA CASINO & HOTEL 310 Fourth St. Niagara Falls, NY 14303 Phone: 716-299-1100 Toll Free: 877-873-6322 Fax: 716-299-1099 www.senecaniagaracasino.com Casino size: 147,590 sq. ft. Hotel (604 rooms) Slots 4,200 Table Games 121 GM: Chuck Kilroy

NORTH CAROLINA Class II & III Eastern Band of Cherokee Indians

HARRAH’S CHEROKEE CASINO & HOTEL 777 Casino Dr. Cherokee, NC 28719-8735 Phone: 828-497-7777 Toll Free: 800-427-7247 Fax: 828-497-5076 www.harrahs.com Cherokee Casino Hotel (1,108 rooms) Slots 3,000 Table Games 40 Poker Tables 10 GM: Brooks Robinson

PROFILE

Global Cash Access Redefining the Possibilities Every day, Global Cash Access creates new innovations and concepts that lead to enhanced customer service and more robust profitability for clients. This is the core value that provides the foundation for GCA’s boldest thinking. The company focuses on redefining the possibilities of cash access products and related services throughout the gaming industry—both in the U.S. and abroad. The technologies GCA creates are the standard bearers for the entire industry, and the company continues to blaze new trails in terms of what cash access can do for casinos and their customers. More than 1,100 gaming establishments worldwide come to GCA for ideas and innovation. All told, GCA processed more than 90 million transactions and dispensed more than $19 billion in cash annually. A global presence enables GCA to work side-by-side with clients worldwide—and that means real customer service delivered in real time. GCA is poised to equip a casino with future-forward devices and solutions that generate more profitability on the floor. Talk to GCA, and see how it makes every transaction count. CXC Lite GCA is introducing the Casino Xchange Lite to the robust lineup of Xchange products, including Casino Xchange 4.0, 60 TRIBAL GOVERNMENT G AMING 2014

Jackpot Xchange and Xchange Explorer Plus. CXC Lite is specifically designed for casino, route and lottery operators who require an affordable multi-function selfservice redemption kiosk with less capacity and a smaller footprint of 2.2 feet by 2.2 feet. GCA provides this solution without sacrificing quality, dependability, security and compliance to meet critical cash access needs across the casino floor. CXC Lite provides critical multi-functional services such as bill breaking, ticket and multi-ticket redemption, ATM, pointof-sale debit and credit card cash advance as well as GCA’s patented 3-in-1 rollover technology. CXC Lite provides efficiency through innovation with a hopperless configuration as well as Quik Ticket (ticket dispense on debit) capability. For more information, contact Elaine Ellefsen, vice president, marketing, at 800-833-7110, eellefsen@gcamail.com or visit www.gcainc.com.

TribalGovernment Gaming 2014 Directory

NORTH DAKOTA

Standing Rock Sioux Tribe

Spirit Lake Sioux Tribe

Chickasaw Nation

Class II & III

PRAIRIE KNIGHTS CASINO & RESORT

SPIRIT LAKE CASINO & RESORT

ADA GAMING CENTER

7932 Hwy. 24 Fort Yates, ND 58538-9736 Phone: 701-854-7777 Toll Free: 800-425-8277 Fax: 701-854-2303 www.prairieknights.com Casino size: 46,500 sq. ft. Prairie Knights Lodge (96 rooms) Slots 700 Table Games 7 GM: Everett Iron Eyes Jr.

7889 Hwy. 57 South St. Michael, ND 58370-9000 Phone: 701-766-4747 Toll Free: 800-946-8238 Fax: 701-766-1507 www.spiritlakecasino.com Casino size: 49,000 sq. ft. Spirit Lake Resort (124 rooms) Slots 718 Table Games 7 Bingo 500 seats GM: Paul Matheny

Mandan, Hidatsa & Arikara Nation

4 BEARS CASINO & LODGE 202 Frontage Rd. New Town, ND 58763-9402 Phone: 701-627-4018 Toll Free: 800-294-5454 Fax: 701-627-4012 www.4bearscasino.com Casino size: 120,000 sq. ft. 4 Bears Lodge (100 rooms) Slots 600 Table Games 22 GM: Patrick Packineau Sisseton-Wahpeton Sioux Tribe

DAKOTA MAGIC CASINO & HOTEL 16849 102nd. St. SE Hankinson, ND 58041-9780 Phone: 701-634-3000 Toll Free: 800-325-6825 Fax: 701-634-3016 www.dakotanationgaming.com Casino size: 95,175 sq. ft. Dakota Magic Hotel (127 rooms) Slots 1,003 Table Games 14 GM: Danny White

Turtle Mountain Band of Chippewa

SKY DANCER HOTEL & CASINO

OKLAHOMA

Hwy. 5 West & County Rd. Belcourt, ND 58316 Phone: 701-244-2400 Toll Free: 866-244-9467 Fax: 701-244-2412 www.skydancercasino.com Casino size: 37,000 sq. ft. Sky Dancer Hotel (96 rooms) Slots 586 Table Games 9 Bingo 500 seats GM: Rob Monett

Otoe Missouria Tribe of Oklahoma

Class II & III

7 CLANS PARADISE CASINO 7500 Hwy. 177 Red Rock, OK 74651 Phone: 580-723-4005 Toll Free: 866-723-4005 Fax: 580-723-2853 www.okparadisecasino.com Casino size: 30,000 sq. ft. Slots 590 Table Games 6 GM: Tom Butler

Eastern Shawnee Tribe of Oklahoma

1500 N. Country Club Rd. Ada, OK 74820-1862 Phone: 580-436-3740 Fax: 580-436-4897 www.chicksaw.net Casino size: 7,361 sq. ft. Slots 300 Table Games 4 GM: Mark Prentice

BORDERTOWN OUTPOST CASINO

Chickasaw Nation

Peoria Tribe of Indians of Oklahoma

BLACK GOLD CASINO 288 Mulberry Lane Wilson, OK 73463 Mailing: PO Box 354 Wilson, OK 73463-0354 Phone: 580-668-4415 Fax: 580-668-9271 www.chickasaw.net Casino size: 3,744 sq. ft. Slots 299 GM: Bobby Burton Eastern Shawnee Tribe

BORDERTOWN BINGO & CASINO 129 W. Oneida St. Wyandotte, OK 74370 Phone: 918-666-1108 Toll Free: 800-957-2435 Fax: 918-666-2135 www.bordertownbingo.com Casino size: 73,000 sq. ft. Slots 977 Table Games 24 Bingo 650 seats GM: John Erwin

69701 E. 100 Road Wyandotte, OK 74370 Phone: 918-666 6770 www.bordertownbingo.com Casino size: 3,000 sq. ft. Gaming Machines 267 GM: Jerry West

BUFFALO RUN CASINO 1000 Buffalo Run Blvd. Miami, OK 74354 Mailing: PO Box 231 Miami, OK 74355-0231 Phone: 918-542-7140 Fax: 918-542-7160 www.buffalorun.com Casino size: 70,000 sq. ft. Buffalo Run Hotel (100 rooms) Slots 903 Table Games 15 GM: Steve Bashore Muscogee Creek Nation

CHECOTAH INDIAN COMMUNITY BINGO 830 N. Broadway Checotah, OK 74426-1103 Phone: 918-473-5200 Fax: 918-473-5899 Casino size: 9,000 sq. ft. Slots 320 GM: Jason Larney

PROFILE

GTECH End-to-End Solutions GTECH S.p.A. is a leading commercial operator and provider of technology in the regulated worldwide gaming markets, delivering best-in-class products and services with a commitment to the highest levels of integrity, responsibility and shareholder value creation. The company is listed on the FTSE MIB at the Milan Stock Exchange under the trading symbol “GTK” and is majorityowned by De Agostini S.p.A. In 2013, GTECH generated approximately $4.3 billion in revenues and employed more than 8,600 individuals in 60 countries. GTECH provides a comprehensive suite of gaming products, including machine gaming, systems, interactive, sports betting and lotteries. It designs, manufactures and distributes topperforming games, cabinets, central systems and associated software to legal gaming markets around the world through its Spielo product brand. The Spielo brand represents a complete range of end-to-end gaming products for diverse gaming segments, including multiple tribal markets, distributed government-sponsored markets, commercial casino markets and amusement-with-prize markets. In addition, GTECH offers a complete portfolio of awardwinning interactive products, systems and services, all designed to work individually or together. It provides an open architec-

62 TRIBAL GOVERNMENT G AMING 2014

ture, allowing integration of third-party systems to easily create a successful online business tailored to customer needs. GTECH’s market-leading interactive products include a full range of games for poker, casino, bingo, sports betting and lottery markets. GTECH has a professional team of interactive experts located worldwide to manage all call-center, player marketing, fraud and protection, responsible gaming and CRM activity for customers. On June 3, 2013, SPIELO International’s parent company, Lottomatica Group, changed its name to GTECH S.p.A. As part of this change, the company’s formerly separate business units, including Spielo International, were brought together under the GTECH corporate brand name to become a unified, customer-facing structure. With this realignment, the company has taken the final steps to effectively deliver comprehensive gaming solutions that meet customers’ evolving requirements. For more information, visit www.gtech.com.

Cherokee Nation

Choctaw Nation of Oklahoma

CHEROKEE CASINO—FORT GIBSON

CHEROKEE CASINO— SALISAW

CHEROKEE CASINO—WEST SILOAM SPRINGS

CHOCTAW CASINO— BROKEN BOW

CHOCTAW CASINO—GRANT

103 N. Georgetown Rd. Fort Gibson, OK 74434 Phone: 918-207-3593 www.cherokeecasino.com Casino size: 7,430 sq. ft. Slots 253 GM: Chris Providence

1621 W. Ruth St. Salisaw, OK 74955 Mailing: PO Box 487 Salisaw, OK 74955 Phone: 918-776-1600 Toll Free: 800-256-2338 Fax: 918-776-9161 www.cherokeecasino.com Casino size: 27,500 sq. ft. Slots 251 GM: Tonya Roop

2416 Hwy. 412 West Siloam Springs, OK 74338 Mailing: 584 Stateline Rd. Colcort, OK 74338 Phone: 918-422-5100 Toll Free: 800-754-4111 Fax: 918-422-6229 www.cherokeecasino.com Casino size: 136,252 sq. ft. Slots 1,200 Table Games 20 GM: Mike Tamburelli

1790 S. Park Dr. US Highway 259 Broken Bow, OK 74728 Phone: 580-584-5450 Fax: 580-920-0024 www.choctawcasinos.com Casino size: 27,000 sq. ft. Hotel (102 rooms) Slots 458 GM: Lila Tucker

US Highway 271 South Grant, OK 74738-9802 Mailing; Route 1 PO Box 17 Grant, OK 74378-0017 Phone: 580-326-8398 Fax: 580-326-3245 www.choctawcasinos.com Casino size: 68,235 sq. ft. Slots 1,239 Table Games 14 GM: Craig Northcutt

Choctaw Nation of Oklahoma

Cherokee Nation

CHEROKEE CASINO— RAMONA 31501 Route 75 Ramona, OK 74061 Toll Free 918-535-3800 www.cherokeestarrewards.com Casino Size: 4,500 sq. ft. Slots 298 GM: Gary Woodell Cherokee Nation

CHEROKEE CASINO— ROLAND 205 Cherokee Blvd. Roland, OK 74954-1000 Phone: 918-427-7491 Toll Free: 800-256-2338 Fax: 918-427-6805 www.cherokeecasino.com Casino Size: 34,375 sq. ft. Cherokee Casino Inn (44 rooms) Slots 600 Table Games 8 GM: Tonya Roop

Cherokee Nation

CHEROKEE CASINO— TAHLEQUAH 16489 Hwy. 62 Tahlequah, OK 74464 Mailing: PO Box 179 Tahlequah, OK 74465 Phone: 918-207-3600 Fax: 918-453-1024 www.cherokeecasino.com Casino size: 20,000 sq. ft. Slots 400 GM: Chris Providence

PROFILE

CHOCTAW CASINO—IDABEL

CHOCTAW CASINO RESORT—DURANT

Cherokee Nation

CHEROKEE CASINO— WILL ROGERS DOWNS 20900 S. 4200 Rd. Claremore, OK 74017-4295 Phone: 918-283-8800 Fax: 918-341-6154 www.cherokeecasino.com Slots 500 GM: Tony Cavallo Chickasaw Nation

CHISHOLM TRAIL CASINO 7807 North Highway 81 Duncan, OK 73533 Mailing: PO Box 329 Marlow, OK 73055 Phone: 580-255-1668 Fax: 580-470-8552 www.chisholmtrailcasino.com Casino size: 22,000 sq. ft. Slots 540 Table Games 4 GM: Richard Dailey

4215 S. Hwy. 69/75 Durant, OK 74701-1987 Mailing: PO Box 1909 Durant, OK 74702-1909 Phone: 580-920-0160 Toll Free: 800-788-2464 Fax: 580-920-0024 www.choctawgaming.com Casino size: 120,000 sq. ft. Hotel (330 rooms) Slots 3,001 Table Games 68 Bingo 600 seats GM: Tammy Gwi

1425 SE Washington Idabel, OK 74745-3447 Mailing: PO Box 1079 Idabel, OK 74745-1079 Phone: 580-286-5710 Toll Free: 800-634-2582 Fax: 580-286-7239 Casino size: 35,000 sq. ft. Slots 410 GM: Amy Ward Choctaw Nation of Oklahoma

CHOCTAW CASINO— McALESTER 1638 S. George Nigh Expressway US Highway 69 McAlester, OK 74501-7411 Phone: 918-423-8161 Fax: 918-423-7938 www.choctawcasinos.com Casino size: 30,000 sq. ft. Slots 636 GM: Chris Scrivner

Hnedak Bobo Group Thinking Differently As one of the top-tier entertainment and hospitality design firms in the United States, as ranked by HA+D Magazine and Building Design & Construction Magazine, Hnedak Bobo Group offers a proven history of delivering distinctive design solutions that drive competitive advantage and successful performance results for clients. HBG’s 90-plus professional staff members have been creating highly competitive, exciting casino properties for tribal and commercial gaming clients for 35 years. NIGA’s 2012 Associate Member of the Year, and an awardwinning provider of architecture and interior design, HBG has been recognized with more than 200 design and industry excellence awards, including five G2E Casino Design Awards in the past three years. At the 2013 G2E Casino Design Awards program, HBG received the award for Best Architectural ReDesign/Expansion for a Casino Resort for the Four Winds Casino Resort in New Buffalo, Michigan. HBG also has received two back-to-back Casino Design Awards for Best Native American Casino Resort: in 2011 for the Kalispel Tribe's Northern Quest Resort & Casino in Spokane, Washington, and in 2012 for the Pokagon Band of Potawatomi Indians’ Four Winds Casino in Hartford, Michigan. HBG has built a reputation for thinking differently. The company’s profesionals know what it takes to operate a competitive property and translate that knowledge into unique project solutions. HBG is one of the few architecture firms working in gaming today to own, operate and develop its own four-star hotel: a

successful Westin hotel located within a thriving entertainment district. HBG also is known for thinking differently when it comes to project delivery. The firm recently introduced CasinoNow, a unique technology-driven approach to casino design developed to accelerate the total project-delivery time—giving clients a “head start” toward realizing gaming revenues sooner. HBG’s recent tribal gaming projects include the new Seneca Buffalo Creek Casino in Buffalo, New York, and the Chickasaw Nation’s recently opened 500-room hotel tower and “Paris” and “London” casino expansion at WinStar Casino in Thackerville, Oklahoma. The firm currently is working with the Tohono O’odham Nation on the West Valley Resort and Casino project in Arizona. HBG’s hallmark is delivering for clients well-crafted design and smart, market-supported projects. The firm’s philosophy is to design more than just buildings: by thinking differently, HBG designs investments and creates lasting value for building owners and their guests. For more information, visit HBG at www.hbginc.com. www.tribalgovernmentgaming.com 63

TribalGovernment Gaming 2014 Directory

Cherokee Nation

TribalGovernment Gaming 2014 Directory

Choctaw Nation of Oklahoma

Comanche Nation

Muscogee Creek Nation

CHOCTAW CASINO— POCOLA

COMANCHE SPUR SMOKE SHOP & CASINO

CREEK NATION CASINO— OKEMAH

3400 Choctaw Rd. Pocola, OK 74902-0429 Mailing: PO Box 429 Pocola, OK 74702 Phone: 918-436-7761 Toll Free: 800-590-5825 Fax: 918-436-7606 www.choctawcasinos.com Casino size: 87,000 sq. ft. Slots 1,404 Table Games 8 GM: Christy Chaser

9047 US Highway 62 Elgin, OK 73538-9748 Mailing: PO Box 1975 Lawton, OK 73502-1975 Phone: 580-492-5502 Fax: 580-492-4020 www.comanchespur.com Casino size: 2,400 sq. ft. Slots 141 GM: Forney Beaver

1100 S. Woody Guthrie Blvd. Okemah, OK 74859 Mailing: PO Box 630 Okemah, OK 74859 Phone: 918-623-0051 Fax: 918-623-0330 www.creeknationcasino.com Slots 322 Bingo 110 seats GM: Randal Hicks

Comanche Nation

Muscogee Creek Nation

Choctaw Nation of Oklahoma

COMANCHE STAR CASINO & SMOKE SHOP

CREEK NATION CASINO— OKMULGEE

CHOCTAW CASINO— STRINGTOWN

PO Box 82A, Route 3 Walters, OK 73572 Phone: 580-875-3208 Fax: 580-875-3504 www.comanchenation.com Slots 145 GM: Gene Red Elk

1901 N. Wood Dr. Okmulgee, OK 74447 Mailing: PO Box 790 Okmulgee, OK 74447-0790 Phone: 918-756-8400 Fax: 918-756-7672 www.cncokmulgee.com Casino size: 11,000 sq. ft. Slots 350 Table Games 4 GM: Margaret Rutledge

895 N. Hwy. 69 Stringtown, OK 74569 Phone: 580-346-7862 Fax: 580-346-7875 www.choctawcasinos.com Casino size: 14,000 sq. ft. Slots 226 GM: Diane Moody Iowa Tribe of Oklahoma

CIMARRON CASINO 821 W. Freeman Ave. Perkins, OK 74059 Phone: 405-547-5352 Fax: 405-547-1023 Casino size: 9,000 sq. ft. Slots 380 Table Games 5 GM: Peter Robb Comanche Nation

COMANCHE NATION CASINO 402 SE Interstate Dr. Lawton, OK 73501 Mailing: PO Box 347 Lawton, OK 73502-0347 Phone: 580-354-2000 Toll Free: 866-354-2500 Fax: 580-354-2423 www.comanchenationcasino.com Casino size: 36,000 sq. ft. Slots 700 Table Games 8 Bingo 200 seats GM: Darryl Chrismon

Cheyenne and Arapaho Tribes of Oklahoma

Delaware Tribe of Western Oklahoma

FEATHER WARRIOR CASINO—WATONGA

GOLD RIVER CASINO

1407 S. Clarence Nash Blvd. Watonga, OK 73772 Phone: 580-623-7333 www.featherwarrior.com Casino size: 2,200 sq. ft. Slots 175 GM: Gloria Smith Citizen Potawatomi Nation

FIRELAKE CASINO

Muscogee Creek Nation

CREEK NATION CASINO— BRISTOW 121 W. Lincoln Bristow, OK 74010-3428 Phone: 918-367-9168 Fax: 918-367-9373 www.creeknationbristow.com Casino size: 8,500 sq. ft. Slots 211 GM: David Warrior Muscogee Creek Nation

CREEK NATION CASINO— EUFAULA 806 Forest Ave. Eufaula, OK 74432 Phone: 918-689-9191 Fax: 918-689-9551 Slots 240 GM: Derek Fife

Quapaw Tribe of Oklahoma

DOWNSTREAM CASINO RESORT Route 44 and US Route 166 Quapaw, OK 74363 Mailing: 69300 E. Nee Rd. Quapaw, OK 74363 Phone: 918-919-6000 Toll Free: 888-396-7876 www.downstreamcasino.com Casino size: 70,000 sq. ft. The Hotel (222 rooms) Slots 2,000 Table Games 30 GM: Steven Drewes Muscogee Creek Nation

41207 Hardesty Rd. Shawnee, OK 74801-8669 Phone: 405-878-4862 Fax: 405-273-0686 www.winatfirelake.com Casino size: 50,000 sq. ft. Slots 750 Table Games 8 Bingo 500 seats GM: Linda Canad Citizen Potawatomi Nation

FIRELAKE GRAND CASINO 777 Grand Casino Blvd. Shawnee, OK 74801 Phone: 405-964-7263 Fax: 405-964-7261 www.firelakegrand.com Casino size: 125,000 sq. ft. Slots 1,775 Table Games 20 GM: Steve Degraffenreid Otoe-Missouria Tribe of Oklahoma

FIRST COUNCIL CASINO 12875 North Highway 77 Newkirk, Oklahoma 74647 Toll Free: 877-725-2670 www.myfirstwin.com Slots 1,260 Table Games 8 GM: Bruce Burnett

DUCK CREEK CASINO Muscogee Creek Nation

CREEK NATION CASINO— HOLDENVILLE 211 East Willow Street Holdenville, Oklahoma 74848 Phone: 405-379-3321 Slots 134 GM: David Warrior

Comanche Nation

Muscogee Creek Nation

COMANCHE RED RIVER CASINO

CREEK NATION CASINO— MUSCOGEE

Hwy 36 & Hwy 70 Devol, OK 73531 Mailing: Route 1 42K Devol, OK 73531 Phone: 580-299-3378 Toll Free: 866-299-3261 Fax: 580-299-3442 www.crrcasino.com Casino size: 52,500 sq. ft. Slots 1,188 Table Games 20 GM: Phillip Glass

3420 W. Peak Blvd Muskogee, OK 74403 Phone: 918-683-1825 Fax: 918-687-7318 Casino size: 30,000 sq. ft. www.muscogee-casino.com Slots 428 Table Games 15 Bingo 300 seats GM: Farrell Kaaihue

10085 Ferguson Rd. Beggs, OK 74421 Mailing: PO Box 809 Beggs, OK 74421 Phone: 918-267-3468 Fax: 918-267-3465 Casino size: 5,000 sq. ft. Slots 265 GM: Ernie Tiger Cheyenne and Arapaho Tribes of Oklahoma

FEATHER WARRIOR CASINO—CANTON 301 NE Lake Rd. Canton, OK 73724 Mailing: PO Box 638 Canton, OK 73724 Phone: 580-886-2490 www.featherwarrior.com Slots 370 Tribal Governor: Janice Boswell GM: Gloria Smith

Fort Sill Apache Tribe

FORT SILL APACHE CASINO 2315 E. Gore Blvd. Lawton, OK 73502 Mailing: PO Box 809 Lawton, OK 73502-0809 Phone: 580-248-5905 Fax: 580-248-2344 www.fortsillapachecasino.com Casino size: 23,500 sq. ft. Slots 650 Table Games 11 GM: Ken Gooden Chickasaw Nation

GOLD MOUNTAIN CASINO 1410 Sam Noble Parkway Ardmore, OK 73401 Phone: 580-223-3301 Fax: 580-223-5464 www.chickasaw.net Casino Size: 8,324 sq. ft. Slots 280 GM: Maggie Hart

Anadarko, OK 73005-0806 Mailing: PO Box 487 Anadarko, OK 73005 Phone: 405-247-6979 Toll Free: 800-280-1018 Fax: 405-247-6716 www.goldriverok.com Casino size: 21,000 sq. ft. Slots 400 Table Games 4 GM: Kyle Reanes Thlopthlocco Tribal Town

GOLDEN PONY CASINO Interstate 40, Exit 227 Okemah, OK 74859-0188 Mailing: PO Box 70 Okemah, OK 74859-0188 Phone: 918-560-6199 Toll Free: 877-623-0072 Fax: 918-623-1810 Casino size: 10,000 sq. ft. Slots 416 GM: Terry Harjo Chickasaw Nation

GOLDSBY GAMING CENTER 1038 W Sycamore Rd. Norman, OK 73072-9801 Phone: 405-329-5447 Fax: 405-329-7892 www.chickasaw.net Casino size: 15,462 sq. ft. Slots 333 Bingo 300 seats GM: Jan Folk Seneca-Cayuga Tribe of Oklahoma

GRAND LAKE CASINO 24701 S. 655th Rd. Grove, OK 74344-4012 Phone: 918-786-8528 Toll Free: 800-426-4640 Fax: 918-786-9451 www.grandlakecasino.com Casino size: 46,000 sq. ft. Slots 970 Table Games 8 GM: Rick Smith Cherokee Nation

HARD ROCK HOTEL & CASINO TULSA 777 W. Cherokee St. Catoosa, OK 74015-3235 Phone: 918-384-7800 Toll Free: 800-760-6700 Fax: 918-266-1515 www.hardrockcasinotulsa.com Casino size: 125,000 sq. ft. Slots 2,129 Table Games 41 GM: Gary Widdell Ottawa Tribe of Oklahoma

HIGH WINDS CASINO 61475 E. 100 Rd. Miami, OK 74354 Phone: 918-541-9463 Fax: 918-541-9405 www.highwindscasino.net Casino size: 35,000 sq. ft. Slots 500 GM: Frank Haas

64 TRIBAL GOVERNMENT G AMING 2014

Kickapoo Tribe of Oklahoma

KAW SOUTHWIND CASINO

KICKAPOO CASINO

5640 N. LaCann Dr. Newkirk, OK 74647 Mailing: PO Box 171 Newkirk, OK 74647-0171 Phone: 580-362-2578 Toll Free: 866-529-2464 Fax: 580-362-3506 www.southwindcasino.com Casino size: 55,000 sq. ft. Slots 800 Table Games 6 Bingo 700 seats GM: Pamela Shaw

25230 E. Hwy. 62 Harrah, OK 73045 Phone: 405-964-4444 Fax: 405-964-6708 www.kickapoo-casino.com Casino size: 18,000 sq. ft. Slots 600 Table Games 8 GM: Che Down

United Keetoowah Band of Cherokee Indians

KEETOOWAH CHEROKEE CASINO 2450 S. Muskogee Ave. Tahlequah, OK 74464 Mailing: PO Box 117 Park Hill, OK 74451 Phone: 918-456-6131 Fax: 918-453-0632 www.keetoowahgaming.com Casino size: 18,000 sq. ft. Slots 500 GM: Rodney Fourkiller

Kiowa Tribe of Oklahoma

KIOWA CASINO 36 E. 1980 Rd. Devol, OK 73531 Mailing: PO Box 100 Devol, OK 73531 Phone: 580-299-3333 Toll Free: 866-370-4077 www.kiowacasino.com Casino size: 64,000 sq. ft. Slots 973 Table Games 15 GM: James LaPorte Cheyenne & Arapaho Tribes of Oklahoma

LUCKY STAR CASINO— CLINTON 101 N. Indian Hospital Rd. Clinton, OK 73601 Phone: 580-323-6599 Fax: 580-323-0861 www.luckystarcasino.org Casino size: 13,000 sq ft. Slots 700 Table Games 6 GM: Chris Derenzo

Cheyenne & Arapaho Tribes of Oklahoma

Tonkawa Tribe of Oklahoma

Osage Nation

NATIVE LIGHTS CASINO

OSAGE CASINO—HOMINY

LUCKY STAR CASINO— CONCHO

12375 N. Hwy. 77 Newkirk, OK 74647 Phone: 580-448-3100 www.nativelightscasino.com Casino size: 22,500 sq. ft. Slots 660 Table Games 6 GM: Don James

Osage Industrial Park Cupid Building Hominy, OK 74035 Mailing: HC 66 Box 885 Hominy, OK 74035 Phone: 918-885-2990 Toll Free: 877-246-8777 Fax: 918-885-2157 www.milliondollarelm.com Slots 232 GM: John Shaw

7777 N. Hwy. 81 Concho, OK 73022 Mailing: PO Box 150 Concho, OK 73022-0150 Phone: 405-262-7612 Fax: 405-262-4429 www.luckystarcasino.org Casino size: 40,000 sq. ft. Slots 900 Table Games 16 GM: Chris Derenzo Wyandotte Tribe of Oklahoma

LUCKY TURTLE CASINO 64499 E. Hwy. 60 Wyandotte, OK 74370 Mailing: PO Box 527 Wyandotte, OK 74370 Phone: 918-678-3767 Casino size: 3,000 sq. ft. Slots 113 GM: Gary Johnson Seminole Nation of Oklahoma

MYSTIC WINDS CASINO 12052 Hwy. 99 Seminole, OK 74868 Mailing: PO Box 1277 Seminole, OK 74868-1484 Phone: 405-382-3218 Fax: 405-303-2624 www.seminolenation.com Slots 332 GM: James Factor

Chickasaw Nation

NEWCASTLE GAMING CENTER

Osage Nation

2457 N. Main St. Route 62 & Interstate 44 Newcastle, OK 73065 Phone: 405-387-6013 Fax: 405-387-6053 www.chickasaw.net Casino size: 64,708 sq. ft. Slots 2,000 Table Games 13 GM: Ryan Sykes

OSAGE CASINO— PAWHUSKA 2017 E. 15th St. Highway 99 and 15 Street Pawhuska, OK 74056 Phone: 918-287-9009 Toll Free: 877-246-8777 Fax: 918-287-2071 www.milliondollarelm.com Slots 178 GM: Eli Red Eagle

Osage Nation

OSAGE CASINO— BARTLESVILLE 222 Allen Rd. Bartlesville, OK 76003-4371 Phone: 918-699-7777 www.milliondollarelm.com Casino size: 42,000 sq. ft. Slots 600 Table Games 8 GM: Ressa Files

Osage Nation

OSAGE CASINO— PONCA CITY 73 N. City View Rd. Ponca City, OK 74604 Phone: 580-765-2973 www.milliondollarelm.com Casino size: 7,700 sq. ft. Slots 221 GM: John Birch

PROFILE

The Innovation Group of Companies Forward-Looking and Accurate For the past two decades, the Innovation Group has been recognized as the premier provider of consulting and management services for the gaming, hospitality, leisure and entertainment industries. The Innovation Group provides feasibility studies, market assessments and forecasts, economic impact studies, strategic and financial planning, economic diversification, legislative and government advisory, litigation and expert witness, online gaming strategy/research and a variety of related operational and marketing advisory services. The Innovation Group has been associated with more than $75 billion in investment decisions specific to the gaming, entertainment, hospitality and leisure sectors for the past 20 years. Additionally, areas of specialization have naturally expanded into such related disciplines as F&B, mixed-use retail, convention centers, sports/performance venues, social media, online gaming and other offerings that define the

ever-changing world of leisure and entertainment. The Innovation Group’s inventive, forward-looking staff of professionals is recognized throughout the industry for accurate analyses and forecasts, diverse services and a timely response to client needs. The Innovation Group’s professionals have helped bring many of the world’s largest entertainment and hospitality developments to fruition, and have been exposed to industry-best practices across six continents and 78 countries. Multibillion-dollar organizations, government entities, global financial institutions, professional associations and private equity investors are just a few of the client business segments that have made prudent economic, financial, social and political decisions based on the Innovation Group’s analysis, advice and support. For more information, visit www.theinnovationgroup.com.

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TribalGovernment Gaming 2014 Directory

Kaw Nation of Oklahoma

TribalGovernment Gaming 2014 Directory

Osage Nation

Seminole Nation of Oklahoma

Pawnee Nation of Oklahoma

Chickasaw Nation

Klamath Tribe

OSAGE CASINO— SAND SPRINGS

RIVERMIST CASINO

STONE WOLF CASINO & GRILL

WINSTAR WORLD CASINO

KLA-MO-YA CASINO

777 Casino Ave Interstate 35 Thackerville, OK 73459 Phone: 580-276-4229 Toll Free: 800-622-6317 Fax: 580-276-3155 www.winstarworldcasino.com Casino size: 249,000 sq. ft. WinStar World Hotel (395 rooms) Slots 6,234 Table Games 70 Poker Tables 45 Bingo 800 seats GM: Wayne McCormic

34333 Hwy. 97 North Chiloquin, OR 97624-8747 Phone: 541-783-7529 Toll Free: 888-552-6692 Fax: 541-783-7543 www.klamoyacasino.com Casino size: 18,000 sq. ft. Slots 350 Table Games 3 Chairman: Judith McClane

301 N. Blackjack Dr. Sand Springs, OK 74063 Mailing: Central Service Office Tulsa, OK 74127 Phone: 918-699-7777 Toll Free: 877-246-8777 Fax: 918-699-7700 www.milliondollarelm.com Casino size: 25,000 sq. ft. Slots 585 Table Games 4 GM: Byron Bighorse Osage Nation

OSAGE CASINO—SKIATOOK 6455 W. Rogers Blvd. Skiatook, OK 74070 Phone: 918-396-2626 www.milliondollarelm.com Slots 190 GM: Edward Grey Osage Nation

OSAGE CASINO—TULSA 951 W. 36th St. North Tulsa, OK 74127 Phone: 918-669-7600 Toll Free: 877-246-8777 Fax: 918-699-7601 www.milliondollarelm.com Casino size: 47,000 sq. ft. Slots 1,100 Table Games 11 GM: Stephen Burris Peoria Tribe of Indians of Oklahoma

PEORIA GAMING CENTER 8520 S. Hwy. 69A Miami, OK 74354 Phone: 918-542-7140 Fax: 918-540-0308 Casino size: 4,200 sq. ft. Slots 160 GM: Steve Bashore Quapaw Tribe

QUAPAW CASINO 58100 E. 64th Rd. Miami, OK 74354 Phone: 918-540-9100 Fax: 918-540-0784 www.quapawcasino.com Casino size: 27,000 sq. ft. Slots 525 Table Games 7 GM: Kirk Myrick Muscogee Creek Nation

RIVER SPIRIT CASINO 1616 E. 81st St. Tulsa, OK 74137-1215 Phone: 918-299-8518 Toll Free: 800-299-2738 Fax: 918-299-0345 www.creeknationcasino.com Casino size: 300,000 sq. ft. Slots 2,630 Table Games 23 GM: Jerry Floyd

Intersection Highway 56 and 99 Konawa, OK 74849 Mailing: PO Box 1498 Wewoka, OK 74884 Phone: 580-925-3994 www.seminolenation.com Casino Size: 5,500 sq. ft. Slots 193 GM: James Factor Chickasaw Nation

54251 South 349th Road Pawnee OK 74058 Mailing: PO Box 470 Pawnee, OK 74058 Phone: 918-762-3621 www.pawneenation.org Casino size: 10,000 sq. ft. Slots 216 GM: David Brake

RIVERWIND CASINO

Chickasaw Nation

1544 West State Highway 9 Norman, OK 73071 Mailing: PO Box 1548 Ada, OK 74821 Phone: 580-436-2603 www.chickasaw.net Casino Size: 219,000 sq. ft. Slots 2,725 Table Games 30 GM: Jack Parkinson

TEXOMA GAMING CENTER

Sac and Fox Nation of Oklahoma

SAC AND FOX CASINO— SHAWNEE

1795 Highway 70 East Kingston, Ok 73439 Mailing: PO Box 141 Kingston, Ok 73439 Phone: 580-564-6000 Fax: 580-564-4280 www.chickasaw.net Casino size: 5,440 Slots 340 GM: Angie Carrington Absentee Shawnee Tribe of Oklahoma

42008 Westech Rd. Shawnee, OK 74804 Mailing: PO Box 1446 Shawnee, OK 74804 Phone: 405-275-4700 Fax: 405-275-4844 www.sandfcasino.com Casino size: 35,000 sq. ft. Slots 680 GM: Anita Benton

THUNDERBIRD CASINO

Sac and Fox Nation of Oklahoma

Tonkawa Tribe of Oklahoma

SAC AND FOX CASINO— STROUD

10700 Allen Dr. Tonkawa, OK 74653 Mailing: PO Box 220 Tonkawa, OK 74653-0070 Phone: 580-628-2624 Toll Free: 877-648-2624 Fax: 580-628-2204 www.tonkawacasino.com Casino size: 14,437 sq. ft. Slots 378 Table Games 3 GM: Keith Dollar

Highway 99 Stroud, OK 74079 Mailing: PO Box 1446 Shawnee, OK 74804 Phone: 918-968-2540 www.sandfcasino.com Casino size: 825 sq. ft. Slots 161 GM: Anita Benton Apache Tribe of Oklahoma

15700 E. State Hwy. 9 Norman, OK 73026-9028 Phone: 405-360-9270 Toll Free: 800-259-5825 Fax: 405-360-9288 www.astribe.com/businesses.html Casino size: 40,000 sq. ft. Slots 500 Table Games 6 GM: Drew Ward

TONKAWA CASINO

SILVER BUFFALO CASINO

Chickasaw Nation

620 E. Colorado Dr. Anadarko, OK 73005-5219 Phone: 405-247-5471 www.silverbuffalocasino.com Casino size: 7,942 sq. ft. Slots 350 GM: Jim Rider

TREASURE VALLEY CASINO

Miami Nation of Oklahoma

THE STABLES CASINO 530 H St. SE Miami, OK 74354-8224 Phone: 918-542-7884 Toll Free: 877-774-7884 Fax: 918-542-9347 www.the-stables.com Casino size: 25,000 sq. ft. Slots 570 Table Games 4 GM: J. Mark Whitely

66 TRIBAL GOVERNMENT G AMING 2014

I-35, Exit 55 (Highway 7) Davis, OK 73030 Phone: 580-369-2895 www.chickasaw.net Casino size: 9,440 sq. ft. Inn at Treasure Valley (59 rooms) Slots 420 Table Games 4 GM: Christina DeMoss Ponca Tribe of Oklahoma

TWO RIVERS CASINO 20 White Eagle Drive Ponca City, OK 74601-8310 Phone: 580-762-5444 Fax: 580-765-4769 Casino Size: 20,000 sq.ft. Slots 275 Bingo 300 seats GM: Gary Watkins

Wyandotte Tribe of Oklahoma

WYANDOTTE NATION CASINO 100 Jackpot Place Wyandotte, OK 74370 Phone: 918-678-4946 Toll Free: 866-447-4946 Fax: 918-678-2732 www.wyandottecasinos.com Casino size: 50,000 sq. ft. Slots 532 Table Games 6 GM: Gary Johnson

Coquille Indian Tribe

THE MILL CASINO HOTEL 3201 N. Tremont Ave. North Bend, OR 97459-3062 Phone: 541-756-8800 Toll Free: 800-953-4800 Fax: 541-756-0431 www.themillcasino.com Casino size: 40,000 sq. ft. The Mill Casino Hotel (98 rooms) Slots 720 Table Games 1 GM: Larry Close Burns Paiute Tribe

OLD CAMP CASINO

OREGON Class II & III Confederated Tribes of Siletz Indians

CHINOOK WINDS CASINO RESORT 1777 NW 44th St. Lincoln City, OR 97367-5094 Phone: 541-996-5825 Toll Free: 888-244-6665 Fax: 541-996-5825 www.chinookwindscasino.com Casino size: 30,000 sq. ft. Chinook Winds Resort (227 rooms) Slots 1,116 Table Games 21 Bingo 400 seats GM: Angela Calkins Confederated Tribes of the Warm Springs

INDIAN HEAD CASINO 3236 US Highway 26 Warm Springs, OR 97761 Phone: 541-460-7777 www.indianheadgaming.com Casino size: 40,000 sq. ft. Gaming Machines 500 GM: Ken Billingsley Confederated Tribes of the Warm Springs

KAH-NEE-TA HIGH DESERT RESORT & CASINO 6823 Hwy. 8 Warm Springs, OR 97761 Mailing: PO Box 1240 Warm Springs, OR 97761-1240 Phone: 541-553-1112 Toll Free: 800-831-0100 Fax: 541-553-1071 www.kahneeta.com Casino size: 25,000 sq. ft. Kah-Nee-Ta Lodge (170 rooms) Slots 335 Table Games 6 GM: Harry Taylor

2205 W. Monroe St. Burns, OR 97720-1950 Phone: 541-573-1500 Toll Free: 888-343-1568 Fax: 541-573-3963 www.oldcampcasino.com Casino size: 17,000 sq. ft. Slots 110 Interim GM: Kurtis Perry Cow Creek Band of Umpqua Tribe of Indians

SEVEN FEATHERS CASINO RESORT 146 Chief Miwaleta Ln. Canyonville, OR 97417-9700 Phone: 541-839-1111 Toll Free: 800-548-8461 Fax: 541-839-4300 www.sevenfeathers.com Casino size: 68,441 sq. ft. Seven Feathers Hotel (286 rooms plus 12 suites) Slots 1,000 plus Table Games 20 Bingo 380 seats GM: Bruce Schoneboom Confederated Tribes of Grand Ronde

SPIRIT MOUNTAIN CASINO — WILLAMINA 27100 SW Salmon River Hwy. Willamina, OR 97396 Mailing: PO Box 39 Grand Ronde, OR 97347-0039 Phone: 503-879-2350 Toll Free: 800-760-7977 Fax: 503-879-2486 www.spiritmountain.com Casino size: 193,200 sq. ft. Spirit Mountain Lodge (254 rooms) Slots 1,900 Table Games 34 COO: Randy Dugger

THREE RIVERS CASINO & HOTEL 5647 Hwy. 126 Florence, OR 97439 Phone: 541-997-7529 Toll Free: 877-3-RIVERS Fax: 541-997-4802 www.threeriverscasino.com Three Rivers Hotel (93 rooms) Casino size: 90,000 sq. ft. Slots 711 Table Games 11 Bingo 500 seats COO: Mike Rose Confederated Tribes of the Umatilla Reservation

WILDHORSE RESORT & CASINO 72777 Hwy. 331 Pendleton, OR 97801-3379 Phone: 541-278-2274 Toll Free: 800-654-9453 Fax: 541-276-6169 www.wildhorseresort.com Casino size: 113,000 sq. ft. Wildhorse Hotel (100 rooms) RV Park (100) Slots 812 Table Games 12 Bingo 400 seats GM: Allen Tovey

SOUTH DAKOTA

Lower Brule Sioux Tribe

Crow Creek Sioux Tribe

Flandreau Santee Sioux Tribe

Class II & III

GOLDEN BUFFALO CASINO RESORT

LODE STAR CASINO & HOTEL

ROYAL RIVER CASINO & HOTEL

321 Sitting Bull St. Lower Brule, SD 57548 Mailing: PO Box 204 Lower Brule, SD 57548-0204 Phone: 605-473-5577 Fax: 605-473-0556 www.lbst.org Casino size: 9,000 sq. ft. Golden Buffalo Hotel (38 rooms) Slots 195 Bingo 100 seats GM: Adrien Mirabueno

Highway 34 and Highway 47 Fort Thompson, SD 57339-0050 Mailing: PO Box 140 Fort Thompson, SD 57339-0140 Phone: 605-245-6000 Fax: 605-245-2240 www.lodestarcasino.com Casino size: 27,500 sq. ft. Lode Star Hotel (51 rooms) Slots 236 Table Games 9

607 S. Veterans St. Flandreau, SD 57028-1416 Mailing: PO Box 326 Flandreau, SD 57028-0326 Phone: 605-997-3746 Toll Free: 800-833-8666 Fax: 605-997-9998 www.royalrivercasino.com Casino size: 17,000 sq. ft. Royal River Motel (120 rooms) Slots 304 Table Games 10 GM: Steven Christenson

Standing Rock Sioux Tribe

PRAIRIE WIND CASINO

GRAND RIVER CASINO & RESORT

Highway 18 Pine Ridge, SD 57770 Mailing: HC 49, Box 10 Pine Ridge, SD 57770-9710 Phone: 605-867-6300 Toll Free: 800-705-WIND Fax: 605-867-2612 www.prairiewindcasino.com Casino size: 30,000 sq. ft. Slots 280 Table Games 6 GM: Kevin Lien

Sisseton Wahpeton Oyate

DAKOTA SIOUX CASINO 16415 Sioux Conifer Rd. Watertown, SD 57201-7321 Phone: 605-882-2051 Toll Free: 800-658-4717 Fax: 605-882-2185 www.dakotasioux.com Casino size: 8,730 sq. ft. Hotel (92 rooms) Slots 300 Table Games 1 GM: John Rondell Yankton Sioux Tribe

FORT RANDALL CASINO 538 E. Hwy. 46 Pickstown, SD 57367 Mailing: PO Box 229 Pickstown, SD 57367-0229 Phone: 605-487-7871 Toll Free: 800-362-6333 Fax: 605-487-7354 www.fortrandall.com Casino size: 38,092 sq. ft. Fort Randall Hotel (56 rooms) Slots 276 Table Games 10 Bingo 250 seats GM: Mike Red Lightning

27903 Hwy. 12 Mobridge, SD 57601 Mailing: PO Box 639 Mobridge, SD 57601-0639 Phone: 605-845-7104 Toll Free: 800-475-3321 Fax: 605-845-3880 www.grandrivercasino.com Casino size: 40,000 sq. ft. Grand River Resort (40 rooms) Slots 250 Table Games 5 GM: Ivan White Mountain

Oglala Sioux Tribe

TEXAS Class II Kickapoo Traditional Tribe of Texas

KICKAPOO LUCKY EAGLE CASINO 7777 Lucky Eagle Drive Eagle Pass, TX 78852 Mailing: PO Box 7100 Eagle Pass, TX 78853-7100 Phone: 830-758-1936 Toll Free: 888-255-8259 Fax: 830-757-1938 www.luckyeagletexas.com Casino size: 15,000 sq. ft. Slots 1,850 Table Games 12 GM: Robin Miller

PROFILE

Konami Gaming Born From Fun Konami Gaming, Inc. is “Born From Fun,” and known for developing entertaining games designed to ignite players’ imaginations—and for an innovative casino management system designed to drive business forward. Konami understands the needs of the Native American gaming operator and has developed products designed to appeal to their customers while helping to grow their revenues and profits. Konami develops, designs, manufactures, distributes, sells and services slot machines and the award-winning casino management system Synkros, best known for its unrivaled reliability, innovative marketing tools and powerful analytics tools. Synkros offers systemdelivered slot tournaments using True-Time Tournaments, including a player-on-demand format that allows patrons to earn and play their tournaments at their own convenience. Synkros also offers SuperSeries, a multi-level, multi-themed, floor-wide bonusing tool, with bonus themes including Tomb Treader, Mustang Mayhem, Lot-A-Bucks, Marble Moolah and Thunder Track. Konami’s Synkros system has been selected by numerous Native American operators, including Seven Clans casino properties located in Minnesota, Sandia Resort & Casino in New Mexico, casinos operated by the Osage Nation of Oklahoma, and Eagle Mountain Casino, owned and operated by the Tule River Indian Tribe in Porterville, California. Konami’s library of proven-performer games continues to expand with increasingly popular games on innovative cabinets like the Podium. One of Konami’s popular cabinets, the Podium family

of cabinets includes Podium Slant, Podium Goliath and now Podium Monument—a tall-top version of the Podium, featuring a vertically mounted 32-inch, high-definition LCD with interactive attract lighting in a custom-printed bezel. The Podium Monument offers a wide variety of titles that include stand-alone progressives like Quick Strike Quad, as well as titles specifically designed to take advantage of the vertical screen, like Snow Stars and Rock Around the Clock DooWap Dudes. Konami has many new releases scheduled for 2014, including Genie’s Power, a new fourlevel, linked mystery progressive game in which players embark upon a magical adventure with a powerful blue genie. Genie’s Power will be compatible with most KP3 video titles. Konami also will release SeleXion, a multi-game that offers up to 10 KP3 video titles on a single Podium cabinet. Patrons will be able to switch instantaneously between games, denominations and languages. With headquarters located in Las Vegas, Konami’s gaming products are distributed throughout North America, Europe, Latin America, the Caribbean and Southeast Asia. For more information, visit www.konamigaming.com. www.tribalgovernmentgaming.com 67

TribalGovernment Gaming 2014 Directory

Confederated Tribes of the Coos, Lower Umpqua and Siuslaw Indians

TribalGovernment Gaming 2014 Directory

WASHINGTON

Snoqualmie Tribe

Suquamish Tribe

Puyallup Tribe of Indians

Skokomish Tribe

Class II & III

CASINO SNOQUALMIE

CLEARWATER CASINO

LUCKY DOG CASINO

Jamestown S’Klallam Tribe

37500 SE N. Bend Way Snoqualmie, WA 98065 Mailing: PO Box 999 Snoqualmie, WA 98065 Phone: 425-888-1234 Toll Free: 888-348-3323 Fax: 425-888-3278 www.snocasino.com Casino size: 187,000 sq. ft. Slots 1,700 Table Games 50 CEO: Jon Jenkins

15347 Suquamish Way Suquamish, WA 98392-9649 Mailing: PO Box 1210 Suquamish, WA 98392-1210 Phone: 360-598-8700 Toll Free: 800-375-6073 Fax: 360-598-6895 www.clearwatercasino.com Casino size: 33,000 sq. ft. Slots 1,285 Table Games 28 GM: Karen Villanueva

EMERALD QUEEN CASINO I-5

7 CEDARS CASINO 270756 Hwy. 101 Sequim, WA 98382-7677 Phone: 360-683-7777 Toll Free: 800-458-2597 Fax: 360-681-6711 www.7cedarscasino.com Casino size: 63,000 sq. ft. Slots 637 Table Games 13 Bingo 600 seats GM: Fred Napoli

Spokane Tribe

Stillaguamish Tribe

CHEWELAH CASINO

ANGEL OF THE WINDS CASINO

2555 Smith Rd. Highway 395 South Chewelah, WA 99109-9689 Mailing: PO Box 1106 Chewelah, WA 99109-1106 Phone: 509-935-6167 Toll Free: 800-322-2788 Fax: 509-935-4554 www.chewelahcasino.com Casino size: 15,000 sq. ft. Slots 360 Table Games 5 GM: Karen Flett

3438 Stoluckquamish Ln. Arlington, WA 98223 Phone: 360-474-9740 Fax: 360-474-9779 www.angelofthewinds.com Casino size: 112,000 sq. ft. Slots 1,124 Table Games 12 GM: Travis O’Neil Puyallup Tribe of Indians

BJ’S BINGO 4411 Pacific Hwy. East Fife, WA 98424 Phone: 253-922-0430 Fax: 253-922-1590 www.bjs-bingo.com Slots 200 Bingo 600 seats GM: Jenynne DeNoble

Confederated Tribes of the Colville Reservations

COULEE DAM CASINO 515 Birch St. Coulee Dam, WA 99116-1324 Phone: 509-633-0766 Toll Free: 800-556-7492 Fax: 509-633-0766 www.colvillecasinos.com Casino size: 5,000 sq. ft. Gaming Machines 158 GM: Randy Williams Lower Elwha Klallam Tribe

ELWHA RIVER CASINO 631 Stratton Rd. Port Angeles, WA 98363 Phone: 360-452-3005 www.elwharivercasino.com Casino size: 7,000 sq. ft. Slots 128 Tribal Chair: Frances Charles

2024 E. 29th St. Tacoma, WA 98404 Phone: 253-594-7777 Toll Free 888-831-7655 Fax: 253-573-0514 www.emeraldqueen.com Casino size: 50,000 sq. ft. Hotel (100 Rooms) Slots 1,725 Table Games 55 GM: Frank Wrigh Puyallup Tribe of Indians

EMERALD QUEEN HOTEL & CASINO 5700 Pacific Hwy. East Fife, WA 98424 Phone: 253-922-2000 Fax: 253-922-3550 www.emeraldqueen.com Emerald Queen Hotel (140 rooms) Casino size: 33,000 sq. ft. Slots 1,750 Tribal Chair: Herman Dillon GM: Frank Wright

19330 N. Hwy. 101 Shelton, WA 98584-9781 Phone: 360-877-5656 Fax: 360-877-9395 www.theluckydogcasino.com Casino size: 50,000 sq. ft. Slots 170 Table Games 9 GM: David Owens Confederated Tribes of the Chehalis Reservation

LUCKY EAGLE CASINO 12888 188th St. Southwest Rochester, WA 98579-9643 Phone: 360-273-2000 Toll Free: 800-720-1788 Fax: 360-273-2366 www.luckyeagle.com Casino size: 30,000 sq. ft. Slots 890 Table Games 22 Bingo 600 seats GM: John Setterstrom Colville Confederated Tribes

MILL BAY CASINO Squaxin Island Tribe

LITTLE CREEK CASINO 91 W. State Route 108 Shelton, WA 98584 Phone: 360-427-7711 Toll Free: 800-667-7711 Fax: 360-427-7868 www.little-creek.com Casino size: 53,000 sq. ft. Slots 1,000 Table Games 24 Bingo 300 seats CEO: Mitch Corbin

455 Wapato Lake Rd. Manson, WA 98831-9577 Phone: 509-687-2102 Toll Free: 800-648-2946 Fax: 509-687-4501 www.colvillecasinos.com Casino size: 35,000 sq. ft. Slots 555 Table Games 11 Tribal Chair: Michael Finley

PROFILE

Multimedia Games Play Louder Multimedia Games debuts two new premium products at NIGA 2014—the award-winning Maximum Player Experience, an inyour-face cabinet, and the never-before-seen Skyline top box. MPX comes equipped not only with a 40-inch, full 1080p LCD display, but also with an interactive sound chair with custom surround-sound, Earthquake Shakers and game-controlled runway lighting. MPX is destined to deliver an unparalleled experience when players sit down at its latest larger-than-life games—the award-winning Thundering Herd and Invasion 2: The Return—for a spin. Featuring Expanding Reels, the newest game-play feature, Thundering Herd builds anticipation for players as they watch their game screen fill with additional reels and paylines during the base game and free-spin bonus, increasing their chances for big wins. High-denom mechanical reels get a new look this year, too, with the new Skyline top box, which will have players reminiscing about the golden age of Las Vegas. With a vintage-inspired bezel showcasing RGB lighting and a 24-inch LCD display, this top box will become a high-profile attraction on every casino floor. Initially released with Ultra Mega Meltdown and Canary Diamonds, Skyline will feature a set of five high-denom games

68 TRIBAL GOVERNMENT G AMING 2014

that perfectly complement this timeless cabinet. In addition to these new premium product offerings, the latest video themes, such as Moby Dick, Royal Roses and Chamillion Deluxe from the premium High Rise Games series, plus Carnival in Rio 2 and Blazin’ Streak, featuring mystery jackpots, will make an appearance. Three new mechanical reel titles—Electric 7s, Ice Opals and Easy 7s—also will make their debut at NIGA, aiming to thrill classic gamblers at casinos across the country. In addition, the award-winning TournEvent slot tournament system makes a cameo appearance, showcasing its latest updates including new signage and a wireless tablet option. Hourly tournaments will be held to determine who is the Best Industry Tournament Player in the West, with prizes being awarded to each session’s winner. So swing by the booth and discover how Multimedia Games can “Play Louder.” For more information, visit www.multimediagames.com.

Nooksack Tribe

MUCKLESHOOT CASINO

NOOKSACK RIVER CASINO

2402 Auburn Way South Auburn, WA 98002-6370 Phone: 253-804-4444 Toll Free: 800-804-4944 Fax: 253-939-7702 www.muckleshootcasino.com Casino size: 328,000 sq. ft. Slots 3,125 Table Games 120 Bingo 1,200 seats GM: Darryl Blackburn

5048 Mount Baker Hwy. Deming, WA 98244-0248 Mailing: PO Box 248 Deming, WA 98244-0248 Phone: 360-592-5472 Toll Free: 877-935-9300 Fax: 360-592-5542 www.nooksackcasino.com Casino size: 20,160 sq. ft. Slots 269 GM: Gary Kitner

OKANOGAN BINGO CASINO

Nisqually Tribe

Kalispel Tribe

Port Gamble S’Klallam Tribe

NISQUALLY RED WIND CASINO

NORTHERN QUEST RESORT & CASINO

THE POINT CASINO

12819 Yelm Hwy. Southeast Olympia, WA 98513-9111 Phone: 360-412-5000 Toll Free: 866-946-2444 Fax: 360-412-8275 www.redwindcasino.com Casino size: 95,000 sq. ft. Slots 975 Table Games 22 GM: Quinton Boshoff

100 N. Hayford Rd. Airway Heights, WA 99001-1300 Mailing: PO Box 1300 Airway Heights, WA 99001-1300 Phone: 509-242-7000 Toll Free: 888-603-7051 Fax: 509-343-2163 www.northernquest.com Casino size: 210,000 sq. ft. Slots 2,005 Table Games 37 Bingo 250 seats COO: Kent Capuo

Nooksack Indian Tribe

NOOKSACK NORTHWOOD CASINO 9750 Northwood Rd. Lynden, WA 98264 Phone: 360-734-5101 Toll Free: 877-777-9847 Fax: 360-734-5106 www.northwood-casino.com Casino size: 30,000 sq. ft. Slots 450 Tribal Chair: Bob Kelly GM: Leonard Habig

Confederated Tribes of the Colville Reservation

41 Apple Way Rd. Okanogan, WA 98840-9689 Phone: 509-422-4646 Toll Free: 800-559-4643 Fax: 509-422-7488 www.colvillecasinos.com Casino size: 25,000 sq. ft. Slots 312 Bingo 250 seats GM: Randy Williams

7989 Salish Lane Northeast Kingston, WA 98346 Phone: 360-297-0070 Toll Free: 866-547-6468 Fax: 360-297-8929 www.the-point-casino.com Casino size: 18,400 sq. ft. Slots 515 Table Games 8 GM: Leo Culloo Tulalip Tribes

QUIL CEDA CREEK NIGHTCLUB & CASINO 6410 33rd Ave. Northeast Tulalip, WA 98271 Mailing: 10200 Quil Ceda Blvd. Tulalip, WA 98271 Phone: 360-651-1111 Toll Free: 888-272 -1111 Fax: 360-651-4165 www.qcccasino.com Casino size: 52,000 sq. ft. Tulalip Resort & Spa (370 rooms) Slots 1,000 Table Games 12 President: Ken Kettler

Quinault Tribe

Lummi Nation

QUINAULT BEACH RESORT & CASINO

SILVER REEF CASINO

78 State Route 115 Ocean Shores, WA 98569 Mailing: PO Box 2107 Ocean Shores, WA 98569-2107 Phone: 360-289-9466 Toll Free: 888-461-2214 Fax: 360-289-7779 www.quinaultbeachresort.com Casino size: 16,000 sq. ft. Quinault Beach Resort (159 rooms) Slots 501 Table Games 14 COO: Warren Shale Shoalwater Bay Tribe

SHOALWATER BAY CASINO 4112 Hwy.105 Tokeland, WA 98590 Mailing: PO Box 560 Tokeland, WA 98590 Phone: 360-267-2048 Toll Free: 888-834-7312 Fax: 360-267-0198 www.shoalwaterbaycasino.com Casino size: 12,000 sq. ft. Hotel (15 rooms) Slots 318 Table Games 4 GM: Bryan Tate

4876 Haxton Way Ferndale, WA 98248 Phone: 360-383-0777 Toll Free: 866-383-0777 Fax: 360-312-0504 www.silverreefcasino.com Casino size: 50,000 sq. ft. Hotel (105 rooms) Slots 970 Table Games 15 GM: Harlan G. Oppenheim Upper Skagit Indian Tribe

SKAGIT VALLEY CASINO RESORT 5984 N. Darrk Lane Bow, WA 98232 Phone: 360-724-7777 Toll Free: 877-275-2448 Fax: 360-724-0222 www.theskagit.com Casino size: 64,000 sq. ft. The Skagit Valley Resort (132 rooms) Slots 857 Table Games 12 GM: Rick Swanson Snoqualmie Tribe

SNOQUALMIE CASINO 37500 Southeast North Bend Way Snoqualmie, WA 98065 Phone: 425-888-1234 www.snocasino.com Casino size: 187,602 Gaming Machines 1,700 Table Games 50 CEO: Jon Jenkins

PROFILE

Novomatic Americas Sales Absolute Performance Novomatic Americas Sales LLC is the tangible sign of a forthcoming revolution in tribal government gaming. The U.S.-based subsidiary of one of the largest and most successful gaming groups on Earth, Novomatic was established in 2012 with its headquarters in Deerfield Beach, Florida. From its outset, Novomatic has adopted a methodical and timely approach to defining its business objectives, concentrating initially on building its team and following a clearly structured path in regard to licensing and product approval. With a clear emphasis on tribal government gaming, Novomatic Americas, under the leadership of Chief Executive Officer Jens Halle, has recruited highly experienced gaming industry professionals. Rick Meitzler was appointed first as vice president of sales for North America. He later was joined by John Peterson, regional sales executive for the California market; Mike Medlin, regional sales executive for Florida and the Caribbean; and Jeffrey Rios, field technician. It has been made abundantly clear that U.S. tribal government gaming customers are more than ready for an injection of new and exciting gaming innovations to keep pace with the demands of their increasingly sophisticated players. Novomatic Americas is ready to accept that challenge, and has recently conducted a series of player focus groups and operational manage-

ment product introductions. The purpose of these sessions, held as far apart as California and Michigan, was to learn more about the views and opinions of both key players and casino management teams. For these events, representatives of Novomatic research and development departments flew in from Austria. The information gathered is now being used to ensure that the products marketed by Novomatic Americas will be “market-specific” for U.S. requirements. One such headline product, Novomatic’s latest cabinet highlight, the Dominator, has already celebrated its U.S. premiere during the 2013 Global Gaming Expo in Las Vegas. The Dominator features a wide range of single games and multi-game mixes supported on the server-based-ready platform Novo Line Interactive. It combines optimized usability and top-quality design with great looks. “Novomatic is fully geared up to achieve success in U.S. markets, using the tried and tested step-by-step approach of bringing the right products to the market and supporting them to the absolute maximum,” says Halle. “My message to U.S. operators is very simple: Novomatic is here. Give us a call!” For more information, visit www.novomatic.com or contact Jens Halle at 754-333-8000. www.tribalgovernmentgaming.com 69

TribalGovernment Gaming 2014 Directory

Muckleshoot Indian Tribe

TribalGovernment Gaming 2014 Directory

Swinomish Indian Tribal Community

SWINOMISH NORTHERN LIGHTS CASINO 12885 Casino Dr. Anacortes, WA 98221-8363 Phone: 360-293-2691 Toll Free: 888-288-8883 Fax: 360-293-1273 www.swinomishcasino.com Casino size: 73,000 sq. ft. Slots 703 Table Games 11 Bingo 600 seats GM: Mike Wootan Tulalip Tribe

TULALIP BINGO 2911 Quil Ceda Blvd. Tulalip, WA 98271-7413 Mailing: 10200 Quil Ceda Blvd. Tulalip, WA 98271 Phone: 360-651-1111 Toll Free: 888-272-1111 Fax: 360-653-5068 www.tulalipcasino.com Casino size: 22,000 sq. ft. Slots 145 Bingo Seats 850

Spokane Tribe

TWO RIVERS CASINO & RESORT 6828 B Hwy. 25 South Davenport, WA 99122-9300 Phone: 509-722-4000 Toll Free: 800-722-4031 Fax: 509-722-4015 www.two-rivers-casino.com Casino size: 10,000 sq. ft. Hotel (101 rooms) Slots 100 Table Games 3 GM: Richard Garry

Bad River Band of Lake Superior Chippewa

BAD RIVER LODGE & CASINO

Confederated Tribes and Bands of the Yakama Nation

73370 US Hwy. 2 Odanah, WI 54861 Mailing: PO Box 8 Odanah, WI 54861-0008 Phone: 715-682-7121 Toll Free: 800-777-7449 Fax: 715-682-7149 www.badriver.com Casino size: 74,000 sq. ft. Bad River Lodge (50 rooms) Slots 446 Table Games 6 GM: Jace Johnston

YAKAMA NATION LEGENDS CASINO

Ho-Chunk Nation

580 Fort Rd. Toppenish, WA 98948 Phone: 509-865-8800 Toll Free: 877-7COME11 Fax: 509-865-6336 www.yakamalegends.com Casino size: 70,000 sq. ft. Slots 1,375 Table Games 20 GM: Arlen Washines

Tulalip Tribe

WISCONSIN

TULALIP RESORT CASINO

Class II & III

10200 Quil Ceda Boulevard Tulalip, WA 98172-7413 Phone: 360-716-6000 www.tulalipresort.com Casino size: 222,000 sq. ft. Gaming Machines 2,150 Table Games 46 Bingo Seats 870 COO: Ken Kettler

Oneida Tribe of Indians of Wisconsin

HO-CHUNK GAMING BLACK RIVER FALLS W9010 Highway 54 East Black River Falls, WI 54615 Phone: 715-284-9098 www.ho-chunkgaming.com Casino size: 38,000 Gaming Machines 1,111 Table Games 10 Bingo Seats 480 GM: Greg Garvin

HIGHWAY 54 CASINO W180 Sate Hwy. 54 Oneida, WI 54155 Phone: 920-869-2228 www.oneidabingoandcasino.net Casino size: 2,800 sq. ft. Slots 115 Asst. GM: Eric McLester

Ho-Chunk Nation

HO-CHUNK GAMING MADISON

HO-CHUNK GAMING WITTENBERG

4002 Evan Acres Rd. Madison, WI 53718 Phone: 608-223-9576 Toll Free: 888-248-1777 Fax: 608-224-1110 www.ho-chunkgaming.com Casino size: 22,000 sq. ft. Slots 1,100 GM: Daniel Brown

N7214 US Hwy. 45 Wittenberg, WI 54499 Phone: 715-253-4400 Fax: 715-253-3291 www.ho-chunkgaming.com Casino size: 14,000 sq. ft. Slots 522 GM: Jeanette Pettibone

Ho-Chunk Nation

HO-CHUNK GAMING NEKOOSA 949 County Rd. G Nekoosa, WI 54457 Phone: 715-886-4560 Toll Free: 800-782-4560 Fax: 715-886-4551 www.rbcwin.com Casino size: 16,650 sq. ft. Slots 650 Table Games 12 GM: Brian Decora Ho-Chunk Nation

HO-CHUNK GAMING WISCONSIN DELLS US3214 Hwy. 12 Baraboo, WI 53913 Phone: 608-356-6210 Toll Free: 800-746-2486 Fax: 608-355-1507 www.ho-chunk.com Casino size: 94,480 sq. ft. Ho-Chunk Casino Hotel (315 rooms) Slots 2,250 Table Games 45 Bingo 600 seats GM: Casey Fitzpatrick

Red Cliff Band of Lake Superior Chippewa

LEGENDARY WATERS RESORT & CASINO 88705 Pine Tree Lane Highway 13 Bayfield, WI 54814 Mailing: PO Box 1167 Bayfield, WI 54814-1167 Phone: 715-779-3712 Toll Free: 800-226-8478 Fax: 715-779-3715 www.wisconsingaming.com/islevista.html Casino size: 15,000 sq. ft. Slots 209 Table Games 3 Bingo 235 seats GM: Jeff Gordon

PROFILE

Ortiz Gaming Maximum Performance Ortiz Gaming delivers “Bingo in Action.” The company’s mission is to provide entertainment and exhilaration to players through its products, and to add to the business growth of clients. Ortiz does this by ensuring all of the Ortiz Gaming bingo titles are fun and easy to play, available in Class II and Class III formats, and generate increased time-in-chair and revenue. Ortiz Gaming has found great success for more than two decades internationally by focusing on these principles. About Ortiz Gaming Ortiz Gaming is a multinational developer of electronic slot, bingo and AWP gaming machines. The company continues to enjoy a stellar track record developing games within the United States, Europe, Latin America and Asia. The company’s attention to comprehensive solutions and multiple strategies allows it to meet the specialized needs of any market and culture. Ortiz Gaming’s highly experienced professionals working in numerous countries are constantly adding innovative products and services to its cabinets, games library and wide range of gaming offerings. Most Popular Game: Triple Bonus Triple Bonus is a Latin bingo game consisting of a three-by-fiveinch bingo card instead of the typical five-by-five card. Triple 70 TRIBAL GOVERNMENT G AMING 2014

Bonus players choose one or four bingo cards with 15 numbers each. The game starts with 30 balls drawn from a virtual globe; then players have the chance to win an extra bonus draw of up to 10 additional balls. Each extra bonus ball’s number is marked on the activated cards, offering the chance to win additional prizes. Newest Machine Feature: Sky Paper Sky Paper gives a whole new meaning to community gaming with a feature that goes beyond “bells and whistles” to generate excitement at the machine. Created exclusively for Ortiz Gaming, Sky Paper announces a jackpot winner with a shower of multi-colored paper that blasts up into the air and falls gently over players, while at the same time the game’s crisp sound and the thrill of the jackpot it is announcing flood the space with excitement and fun. The sudden and unexpected Sky Paper party turns the bank of machines into a true celebration, making a jackpot win an even more remarkable and unforgettable experience for the players. Experience the “Maximum Performance in Bingo” at Booth 429 at the 2014 Indian Gaming trade show. Schedule a demo by email at contact@ortizgaming.com or phone 561-241-3681. For more information, visit www.ortizgaming.com.

Menominee Indian Tribe of Wisconsin

Stockbridge-Munsee Community

Oneida Tribe of Indians of Wisconsin

Forest County Potawatomi Community

LAC COURTE OREILLES CASINO & LODGE

MENOMINEE CASINO RESORT

NORTH STAR MOHICAN CASINO

ONEIDA MASON STREET CASINO

POTAWATOMI CARTER CASINO & HOTEL

13767 W. County Rd. B Hayward, WI 54843 Phone: 715-634-5643 Toll Free: 800-526-2274 Fax: 715-634-8110 www.lcocasino.com Casino size: 35,000 sq. ft. Lac Courte Oreilles Lodge (75 rooms) Slots 637 Table Games 16 Bingo Seats 600 GM: Michael Isham

N277 Hwy 47/55 Keshena, WI 54135 Mailing: PO Box 760 Keshena, WI 54135-0760 Phone: 715-799-3600 Toll Free: 800-343-7778 Fax: 715-799-1325 www.menomineecasinoresort.com Casino size: 33,000 sq. ft. Menominee Hotel (150 rooms) Slots 862 Table Games 11 Bingo 450 seats GM: James Reite

12180 County Rd. A West Bowler, WI 54416 Phone: 715-793-4090 Toll Free: 800-775-CASINO Fax: 715-787-3129 www.mohicannorthstar.com Casino size: 70,100 sq. ft. Slots 1,227 Table Games 16 Bingo 360 seats GM: Brian Decora

2522 W. Mason St. Green Bay, WI 54313 Mailing: PO Box 365 Oneida, WI 54155 Phone: 920-494-4500 Toll Free: 800-238-4263 Fax: 920-496-3745 www.oneidabingoandcasino.net Casino size: 37,880 sq. ft. Slots 665 Table Games 8 GM: Louise Cornelius

618 State Hwy. 32 Carter, WI 54566 Mailing: PO Box 430 Wabeno, WI 54566-0430 Phone: 715-473-2021 Toll Free: 800-487-9522 Fax: 715-473-6104 www.cartercasino.com Casino size: 68,000 sq. ft. Indian Springs Lodge (99 rooms) Slots 506 Table Games 9 Bingo 250 seats GM: Cheryl Waube

Lac du Flambeau Band of Lake Superior Chippewa

Oneida Tribe of Indians of Wisconsin

ONEIDA CASINO

LAKE OF THE TORCHES RESORT CASINO

Sakaogon Chippewa Community

510 Old Abe Rd. Lac du Flambeau, WI 54538 Phone: 715-588-7070 Toll Free: 800-258-6724 Fax: 715-588-9508 www.lakeofthetorches.com Casino size: 56,000 sq. ft. Lake of the Torches Hotel (101 rooms) Slots 820 Table Games 11 CEO: Bill Guelcher

MOLE LAKE CASINO 3084 State Hwy. 55 Crandon, WI 54520 Mailing: PO Box 277 Crandon, WI 54520-0277 www.molelake.com Casino size: 35,000 sq. ft. Mole Lake Lodge (75 rooms) Slots 515 Bingo 300 seats Table Games 5 GM: Dean Moes

2020/2100 Airport Dr. Green Bay, WI 54313 Mailing: PO Box 365 Oneida, WI 54155-0365 Phone: 920-494-4500 Toll Free: 800-238-4263 Fax: 920-496-2019 www.oneidabingoandcasino.net Casino size: 35,000 sq. ft. Radisson Hotel (408 rooms) Slots 850 Table Games 26 Bingo 834 seats GM: Louise Cornelius

PROFILE

Red Square Gaming “For Smart Casino Brands” Red Square Gaming is a full-service advertising agency focused on casino brands. The agency’s specialization and energy bring its clients a uniquely deep set of skills that the typical agency cannot. Red Square Gaming combines strategic thinking, imagination, logistics and technology to deliver creative intelligence so casino clients can dominate the competition. Reaching gamers in a complex and competitive world: The world is increasingly complex, the media landscape is shifting at light speed and there are more competitors entering the market every day. Historically, advertising agencies have strived to be everything to everyone. By doing so, category experience often becomes a talking point, rather than a dedicated focus, and service capabilities are expanded simply to fulfill needs, rather than delivering on greater value. Now is not the time for generalist thinking. A smarter approach to digital: Intelligent marketing programs that tightly integrate digital are the baseline requisite to compete these days. Traditional advertising—the blocking and tackling of what Red Square Gaming does as casino marketers—is not dead. Quite the contrary. The firm’s approach is to tailor campaigns and platforms to each

Oneida Tribe of Indians of Wisconsin

ONEIDA IMAC GAMING CENTER

St. Croix Tribe of Chippewa

ST. CROIX CASINO DANBURY

2100 Airport Drive Green Bay, WI 54313 Phone: 920-494-4500 www.oneidacasino.net Casino size: 38,507 sq. ft. Gaming Machines 561 Bingo Seats 858 GM: Louise Cornelius Forest County Potawatomi Nation

POTAWATOMI BINGO CASINO 1721 W Canal St. Milwaukee, WI 53233 Phone: 414-645-6888 Toll Free: 800-729-7244 Fax: 414-847-7727 www.paysbig.com Casino size: 780,000 sq. ft. Slots 3,117 Table Games 109 Bingo 1,354 seats GM: Mike Goodrich

30222 Hwy. 35 & Hwy. 77 Danbury, WI 54830 Mailing: PO Box 98 Danbury, WI 54830-0098 Phone: 715-656-3444 Toll Free: 800-238-4946 Fax: 715-656-3178 www.holeinthewallcasino.com Casino size: 22,500 sq. ft. Hole in The Wall Hotel (41 rooms) Slots 503 Table Games 12 GM: Martin Songetay

client, strategically employing the right combination of traditional media, digital, social and mobile for each client. Marketing should not be purchased off the shelf, nor should it be one-size-fits-all.

Founded on tribal gaming: The agency’s gaming practice was launched a decade ago with PCI Gaming (now Wind Creek Hospitality) in Alabama, and Cherokee Nation Entertainment in Oklahoma was added to the roster a few years later. Both of these groups have been integral to the success of the agency and have been very fortunate to grow together. This experience, and the resulting decade of learning, is the basis of who Red Square Gaming is. The agency understands the rigors of the category and respects the nuances of tribal entities. “Without you, there is no us:” Simply, Red Square Gaming’s goal is to become the best casino advertising agency in the country. The agency will achieve that goal by continuing to partner with casinos that seek to break new ground at the forefront of creative media and gaming. For more information, visit http://redsquaregaming.com, or contact Rich Sullivan, chief executive officer, at rich@redsquaregaming.com, 251-476-1283. www.tribalgovernmentgaming.com 71

TribalGovernment Gaming 2014 Directory

Lac Courte Oreilles Band of Lake Superior Chippewa

TribalGovernment Gaming 2014 Directory

St. Croix Tribal Chippewa of Wisconsin

ST. CROIX CASINO HERTEL EXPRESS 4384 State Rd. 70 Webster, WI 54893-9249 Phone: 715-349-5658 Fax: 715-349-5538 www.hertelexpress.com Slots 148 GM: Debra Reynolds St. Croix Tribal Chippewa of Wisconsin

ST. CROIX CASINO TURTLE LAKE 777 US Hwy. 8 & 63 Turtle Lake, WI 54889 Phone: 715-986-4777 Toll Free: 800-UGOUWIN Fax: 715-986-2800 www.stcroixcasino.com Casino size: 95,000 sq. ft. St. Croix Hotel (179 rooms) Slots 1,100 Table Games 23 GM: Leroy Buck

WYOMING Class II Northern Arapaho Tribe

789 CASINO & BINGO HALL 10369 Highway 789 Riverton, WY 82501 Phone: 307-856-9942 www.windrivercasino.com Casino size: 45,000 sq. ft. Gaming Machines 270 GM: Jim Conrad Northern Arapaho Tribe

LITTLE WIND CASINO 690 Blue Sky Hwy. Ethete, WY 82520 Mailing: PO Box 1989 Riverton, WY 82501 Phone: 307-438-7000 Casino size: 1,920 sq. ft. Slots 176 GM: Jim Conrad Eastern Shoshone Tribe

SHOSHONE ROSE CASINO 5068 Hwy. 287 Lander, WY 82520 Mailing: PO Box 399 Lander, WY 82520 Phone: 307-335-7529 www.shoshonerosecasino.com Casino size: 16,000 sq. ft. Slots 295 GM: Brian Erkenvoort Northern Arapaho Tribe

WIND RIVER CASINO

CANADA

Stoney Nakoda First Nation

STONEY NAKODA RESORT & CASINO

ALBERTA

Route 28 and Highway 897 Cold Lake, Alberta T9M 1P4 Mailing: PO Box 1859 Cold Lake, Alberta T9M 1P4 Phone: 780-594-7900 Fax: 780-594-7902 www.casinodene.com Slots 150 Table Games 10 Tribal Chief: Walter Janvier

Highway 40 and Highway 1 Morley, Alberta T0L 1N0 Mailing: PO Box 1500 Morley, Alberta T0L 1N0 Phone: 403-881-2830 Fax: 403-881-2831 www.stoneynakodaresort.com Casino size: 70,000 sq. ft. Stoney Nakoda Resort (111 rooms) Slots 300 Table Games 18 Tribal Chief: Clifford Poucette (Wesley), Bruce Labelle (Chiniki) GM: Andrew Shephard

Alexis Nakota Sioux Nation

MANITOBA

EAGLE RIVER CASINO & TRAVEL PLAZA

Cree Nations

Cold Lake First Nation

CASINO DENE

Highway 43 and Highway 32 North Whitecourt, Alberta T7S 1P7 Mailing: PO Box 10 Whitecourt, Alerta T7S 1N3 Phone: 780-779-2727 Toll Free: 888-913-2727 Fax: 780-706-7451 www.eaglerivercasino.ca Slots 250 Table Games 18 Tribal Chief: Cameron Alexis GM: Eris Moncur Tsuu T’ina First Nation

ASENESKAK CASINO Highway 10 Opaskwayak The Pas, Manitoba R0B 2J0 Mailing: PO Box 10250 Opaskwayak, The Pas Manitoba R0B 2J0 Phone 204- 627-2250 Toll Free: 877-627-2267 Fax: 204-627-2255 www.bestlittlecasino.ca Casino size: 20,500 sq. ft. Slots 160 Table Games 7 GM: Jason Agecoutay

GREY EAGLE CASINO & BINGO

Swan Lake First Nation

3777 Grey Eagle Dr. Calgary, Alberta T3E 3X8 Phone: 403-273-3200 www.greyeagle.ca Casino size: 84,000 sq. ft. Slots 600 Tables Games 59 Bingo 550 seats Tribal Chief: Sanford Big Plume GM: Martin Brickstock

4818 Portage Ave. Headingley, Manitoba R4H 1CH Phone: 204-832-1849 Fax: 204-832-1759 Slots 30 Tribal Chief: Francine Melches GM: Donna M’lot

Enoch Cree Nation

RIVER CREE RESORT & CASINO Whitemud Drive and Winterbum Road, Enoch, Alberta T7X 3Y3 Mailing: PO Box 179 Enoch, Alberta T7X 3Y3 Phone: 780-484-2121 Toll Free: 877-377-7774 Fax: 780-930-2716 www.rivercreeresort.com Casino size: 62,600 sq. ft. Edmonton Marriott (249 rooms) Slots 850 Table Games 51 Tribal Chief: Harry Sharphead GM: Kevan Schell

10269 Hwy. 789 Riverton, WY 82501 Mailing: PO Box 1989 Riverton, WY 82501 Phone: 307-856-3964 Fax: 307-857-2707 www.windrivercasino.com Casino size: 46,000 sq. ft. Slots 759 Table Games 9 Tribal Chair: Harvey Spoonhunter CEO: Jim Conrad

72 TRIBAL GOVERNMENT G AMING 2014

FIRST NATION GAMING CENTER

Roseau River Anishinabe First Nation

ROSEAU RIVER FIRST NATION COMMUNITY HALL Highway 201 Ginew, Manitoba R0A 2R0 Phone: 204-427-2193 Fax: 204-427-2254 Slots 50 GM: Marilyn Nelson Brokenhead Ojibway Nation

SOUTH BEACH CASINO & RESORT One Ocean Drive Scanterbury, Manitoba R0E 1W0 Phone: 204-766-2100 Toll Free: 877-77-LUCKY Fax: 204-766-2266 www.southbeachcasino.ca Casino size: 40,000 sq. ft. South Beach Resort (93 rooms) Slots 600 Table Games 16 Tribal Chief: Deborah Chief GM: Faysal Tur

ONTARIO

Whitecap Dakota First Nation

Mnjikaning First Nation

DAKOTA DUNES CASINO

CASINO RAMA RESORT 5899 Rama Rd Rama, Ontario L3V 6H6 Phone: 705-329-3325 Toll Free: 800-832-7529 Fax: 705-329-3329 www.casinorama.com Casino size: 95,000 sq. ft. Casino Rama Resort (289 rooms) Slots 2,500 Table Games 110 CEO: Harry Oshanski Waushushk Onigum Foundation

GOLDEN EAGLE CHARITABLE CASINO AND GAMING CENTER Golf Course Road Mailing: PO Box 2860 Kenora, Ontario P9N 3X8 Phone: 807-548-1332 Fax: 807-548-5831 www.casinokenora.com Bingo 450 seats Tribal Chief: Ken Snead GM: Patrick Brett Mississaugas of Scugog Island First Nation

GREAT BLUE HERON CHARITY CASINO 21777 Island Rd. Port Perry, Ontario L9L 1B6 Phone: 905-985-4888 Toll Free: 888-294-3766 Fax: 905-985-9154 www.greatblueheroncasino.com Slots 545 Table Games 72 GM: Arnold Block Tribal Chief: Tracy Gauthier Six Nations of the Grand River

SIX NATIONS BINGO HALL 2585 Chiefswood Rd. Ohsweken, Ontario N0A 1M0 Mailing: PO Box 5000 Ohsweken, Ontario N0A 1M0 Phone: 519-753-3574 www.sixnationsbingo.ca Casino size: 39,500 sq. ft. Bingo 1,600 seats Tribal Chief: William Montour GM: Lana Smith

SASKATCHEWAN White Bear Indian Community

BEAR CLAW CASINO Highway 9, White Bear First Nation Mailing: PO Box 1210 Caryle, Saskatchewan S0C 0R0 Phone: 306-577-4577 Fax: 306-577-4899 www.siga.sk.ca/bearclaw Casino size: 15,000 sq. ft. Hotel (35 Rooms) Slots 142 Table Games 3 Tribal Chief: Lawrence Joseph GM: Edward Littlechief

204 Dakota Dunes Way Whitecap, Saskatchewan S7K 2L2 Phone: 306-667-6400 Fax: 306-667-6403 www.dakotadunescasino.ca Casino size: 84,000 sq. ft. Slots 620 Table Games 29 Tribal Chief: Darcy Bear GM: Gary Daniels First Nations of Saskatchewan

GOLD EAGLE CASINO 11902 Railway Ave. North Battleford, Saskatchewan S9A 3K7 Phone: 306-446-3833 Fax: 306-446-7184 www.siga.sk.ca/goldeagle Casino size: 30,000 sq. ft. Slots 285 Table Games 58 GM: Kelly Atcheynum Tribal Chief: Guy Lonechild File Hills Qu’Appelle Tribal Council

LIVING SKY CASINO 1401 N. Service Rd. East Swift Current, Saskatchewan S9H 3X6 Phone: 306-778-5759 Fax: 306-778-5788 www.livingskycasino.ca Casino size: 50,000 sq. ft. Slots 140 Table Games 8 Tribal Chief: Ken Sinclair GM: Charles Ryder First Nations of Saskatchewan

NORTHERN LIGHTS CASINO 44 Marquis Rd. West Prince Albert, SK S6V 7Y5 Phone: 306-764-4777 Fax: 306-922-1000 www.siga.sk.ca/northern_lights Casino size: 42,000 sq. ft. Prince Albert Inn (105 rooms) Slots 525 Table Games 13 Tribal Chief: Guy Lonechild GM: Richard Ahenakew First Nations of Saskatchewan

PAINTED HAND CASINO 510 Broadway St. West Yorkton, Saskatchewan S3N OP3 Phone: 306-786-6777 Fax: 306-786-7774 www.siga.sk.ca/painted_hand Casino size: 18,000 sq. ft. Slots 225 Table Games 8 Tribal Chief: Guy Lonechild GM: Johnathan Pasap

ADVERTISEMENT INDEX page 48 page 27 page 21

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Cuningham Group Architecture, Inc. 612-379-3400 www.cuningham.com

page 13

GTECH 401-392-1000 www.gtech.com

National Indian Gaming Association www.indiangaming.org

page 35 inside front cover

page 61 page 25 Novomatic +43 2252 606-0 www.novomatic.com

Ainsworth Game Technology 702-778-9000 www.ainsworth.com.au

page 29

G2E Global Gaming Expo www.globalgamingexpo.com

page 31

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page 19

page 39 Ortiz 561-241-3681 www.ortizgaming.com

page 9 Aruze Gaming 702-361-3166 www.aruzegaming.com

back cover

Gaming Laboratories International 732-942-3999 www.gaminglabs.com

Innovation Group of Companies 970-927-1400 www.innovationgroupofcompanies.com Red Square Gaming 251-476-1283 www.redsquaregaming.com

page 37 page 5

page 43

Bally Technologies 702-584-7700 www.ballytech.com

page 75

Gaming Partners International 1-800-728-5766 www.gpigaming.com

page 15

Konami Gaming 702-616-1400 www.konamigaming.com

page 7

Rymax Marketing 800-379-8073 www.rymaxinc.com

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TRIBAL TRADITIONS

Social Games in Indian Country Skill, fun and luck among Native American tribes BY PATRICK ROBERTS rately documented in the early historic records and anthropological research, for instance, some games labeled as being based on chance are often games of skill. The vast variety of games and gaming were noted and recorded.” Among the Eastern Indians, there are clear and direct links to the game of lacrosse, which is now played by major universities across the country (there is even a professional lacrosse league in the U.S.). The rules for lacrosse were apparently made up on the spot with competing tribes agreeing on the size of the field (there was often no “out of bounds”), the spacing between the goals (sometimes as much as several miles), and the timing of the contest (often lasting a day or two). Back in Southern California, a less physical game, but one that required mental strength, was peon, a

he big buzz in the gaming industry these days is the addition of “social games” to a casino’s marketing arsenal. You know, the “Candy Crush” or free-play kinds of games that you can play on Facebook at no cost (or for a minimal purchase of “chips”). Wins in these games can be parlayed into free buffets, discounted hotel rooms or entertainment tickets, while giving the casinos free publicity and the ability to reach their customers online at any time. For tribal gaming, however, “social games” have a much different meaning. Social games are defined by the Indian Gaming Regulatory Act as Class I gaming—traditional games that have been played for generations among tribes. Class I games are not subject to any regulatory oversight, either from a tribal gaming commission, the state or the federal government, as opposed to Class II and Class III gaming, both which fall under some form of governmental regulatory review. But what exactly are Class I games? In his excellent study of traditional Indian gaming in Southern California, San Diego State American Indian Studies Professor Richard L. Carrico says the extent of these games in the history of Native America is not clear. “Games of skill, physicality, chance and daring permeated traditional American Indian culture and society,” writes Carrico. “Even in those few societies where leisure time may have been rare, gaming and gambling were important and integral elements of culture. Games often were associated with rituals, rites and seasonal change. Although not always clearly understood or accu-

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(top) Ball Players painted by George Catlin; (above) a bowl and set of dice from Oklahoma’s Osage tribe from the collection of the Brooklyn Museum. guessing game where one side would hold game pieces in their hands and the other side was required to guess. The game included songs and chants, as well as, according to Carrico, “intense wagering.” So the introduction of legal gambling in Indian Country was not something foreign; it springs from the very birth of time, according to Carrico. “Many tribes believe that betting or gambling was either brought to them by the First People, or given to the First People at an early time by a spirit or great power; gaming motifs recur in several important stories and myths.”

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