MARKETING TIPS THAT WORK | ADDEDED AMENITIES: SHOPPING & RACING | TRIBAL EDUCATION A PUBLICATION
Annual Industry Report 2015 | $10 | www.tribalgovernmentgaming.com
CONTENTS COVER STORY
The Obama Era 16
A scorecard of Indian gaming under President Barack Obama reveals that despite a few secondterm setbacks, the current president is arguably the most friendly yet to Indian Country. BY MICHAEL J. ANDERSON
A PUBLICATION
2015 • 12th annual edition
COLUMNS TRIBAL EDUCATION
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Commitment to Excellence BY KATE SPILDE
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MARKETING Why Exceptional Creative Matters RICH SULLIVAN
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NIGA America’s Success Story ERNEST STEVENS, JR.
DEPARTMENTS FEATURES 10 Sizing Up NIGC The changing face of the National Indian Gaming Commission raises questions about its continuing relevance as the agency’s role evolves.
PUBLISHER’S LETTER
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TRIBAL GOVERNMENT GAMING 2015 DIRECTORY
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AD INDEX
73
BY DAVE PALERMO
22 The Power of Retail Retail and dining additions are giving tribal casinos new injections of revenue away from the games. BY DAVE BONTEMPO
28 California Dreaming The future of internet gaming in the lucrative California tribal casino market is in question as bills become mired in Congress. BY DAVE PALERMO
40 Marketing Indian Gaming Five marketing experts contribute their essays on the most effective ways to market tribal gaming. BY BEN GORDON, MICHAEL A. MECZKA, MARK ELMORE, GARY BORDER AND JOHN MANGINI
CORPORATE PROFILES AGS
45
AINSWORTH GAME TECHNOLOGY
46
ARISTOCRAT TECHNOLOGIES
47
CUNINGHAM GROUP ARCHITECTURE
49
GAMING LABORATORIES INTERNATIONAL
50
GAMING PARTNERS INTERNATIONAL
51
GTECH
53
HNEDAK BOBO GROUP
54
THE INNOVATION GROUP OF COMPANIES
55
KONAMI GAMING
57
GCA/MULTIMEDIA GAMES
58
NOVOMATIC AMERICAS
59
RED SQUARE GAMING
61
RYMAX MARKETING SERVICES
62
SCIENTIFIC GAMES
63
www.tribalgovernmentgaming.com 3
FROM THE PUBLISHER
CAN WE JUST GET ALONG? Gaming tribes join forces with the AGA for a united front BY ROGER GROS ate last year, the American Gaming Association announced that the Seminole Tribe of Florida had joined the group, the first Native American organization to become a member. John Eder, senior vice president of finance for Seminole Gaming, says the arrangement will be good for the tribe and the industry. “As part of this, we will have a voice in determining what’s the best road or path that we can take for gaming—not just Seminole Gaming but gaming in general—that will allow us to do business and be the most beneficial,” he said. According to Geoff Freeman, the president and CEO of the AGA, “Our goal is to elevate the AGA’s ability to advocate for the entire gaming industry—in Washington, in the media and in communities across America.” The addition of Native American tribes that offer gaming makes sense. There are a raft of issues that impact the overall gaming industry—FinCEN regs, labor rules, compliance issues, iGaming legalization and responsible
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It doesn’t make sense to make distinctions between tribal and commercial gaming. gaming, just to name a few. By merging the two sides of the same industry into one voice, the gaming industry in the U.S. is strengthened. In this case, the sum of the parts is much greater than they would be individually. Nonetheless, there were some segments of tribal gaming that were disturbed by the development. Some are worried that it will diminish the importance of the National Indian Gaming Association. Not likely. NIGA will always address tribal-specific issues that will not be part of the AGA’s purview. The commercial AGA members don’t really care about Carcieri, state compacts, the National Indian Gaming Commission or other strictly tribal issues. NIGA will still be the force that represents these issues before Congress. Others just think that the constituencies of each part of the industry are too diverse. Commercial casino companies are more inter4 TRIBAL GOVERNMENT G AMING 2015
ested in investors, they say, while tribal casinos benefit members of the specific tribes. While that is true, the issues that challenge both commercial and tribal casinos could impact both constituencies negatively, so a unified voice benefits both investors and tribal members. Under Freeman’s leadership, the AGA has recently begun to proactively address issues that are always controversial in the U.S. by presenting facts and not anecdotes. The AGA’s Get To Know Gaming campaign quantifies the impact of the industry on communities where it is located. For the first time, the AGA has included statistics on tribal gaming (where available) to present a far more complete picture of gaming’s impact. This not only makes the case for commercial casinos, but gaming as a whole, shining a positive light on casinos of all sorts. With a series of reports by Oxford Economics, the AGA has identified why gaming jobs are not low-level, minimum-wage jobs, but they are the start of a career and the gateway to the middle class. In addition, the reports have revealed that minorities hold almost half of all gaming jobs, a larger percentage than most major industries in the U.S. These positive reports have drawn attention from the mainstream media and have begun to influence decision-makers. To speed that process, the AGA has launched a “Gaming Votes” campaign that is designed to educate politicians on the facts of the gaming industry, and to show members of the industry the facts about the positions of candidates as they relate to gaming. Tribal gaming is almost half of the gaming industry in the U.S. It doesn’t make sense to make distinctions between tribal and commercial gaming; to the communities, the customers and politicians, it’s often the same issues. So not only can the AGA and NIGA coexist peacefully, there is a role where the two organizations can cooperate for the good of the industry and all its constituents. Does every gaming tribe need to join the AGA? Probably not, but the larger gaming tribes with revenues approaching $1 billion or more should certainly consider becoming a strong part of the AGA, just as they most likely are a strong part of NIGA. Together we’re much stronger than we are apart.
Roger Gros, Publisher rgros@ggbmagazine.com
Frank Legato, Editor flegato@ggbmagazine.com
Robert Rossiello, Art Director rross@casinoconnection.com
David Coheen, North American Sales & Marketing Director dcoheen@ggbmagazine.com
Floyd Sembler, Business Development Manager fsembler@ggbmagazine.com
Becky Kingman-Gros, Chief Operating Officer bkingros@ggbmagazine.com
COLUMNISTS Kate Spilde, Ernest Stevens, Jr., Rich Sullivan
CONTRIBUTING EDITORS Michael J. Anderson, Dave Bontempo, Gary Border, Mark Elmore, Ben Gordon, John Mangini, Michael A. Meczka, Dave Palermo
EDITORIAL ADVISORY BOARD Rino Armeni, President, Armeni Enterprises • Mark A. Birtha, Senior Vice President and General Manager, Hard Rock International • Julie Brinkerhoff-Jacobs, President, Lifescapes International • Nicholas Casiello Jr., Shareholder, Fox Rothschild • Jeffrey Compton, Publisher, CDC E-Reports • Geoff Freeman, President & CEO, American Gaming Association • Dean Macomber, President, Macomber International, Inc. • Stephen Martino, Director, Maryland Lottery and Gaming Control Agency • Jim Rafferty, President, Rafferty & Associates • Thomas Reilly, General Manager, ACSC Product Group Eastern Region Vice President, Bally Systems • Steven M. Rittvo, President, The Innovation Group • Katherine Spilde, Executive Director, Sycuan Gaming Institute, San Diego State University • Ernie Stevens, Jr., Chairman, National Indian Gaming Association • Roy Student, President, Applied Management Strategies • David D. Waddell, Partner Regulatory Management Counselors PC Casino Connection International LLC. 901 American Pacific Drive, Suite 180 Henderson, NV 89014 702-248-1565 • 702-248-1567 (fax) www.ggbmagazine.com
The views and opinions expressed by the writers and columnists of TRIBAL GOVERNMENT GAMING are not necessarily the views of the publisher or editor. Copyright 2015 Casino Connection International LLC. Henderson, NV 89014 TRIBAL GOVERNMENT GAMING is a special supplement published by Casino Connection International LLC. Printed in Nevada, USA. Postmaster: Send Change of Address forms to: Casino Connection International, 901 American Pacific Drive, Suite 180 Henderson, Nevada 89014
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TRIBAL EDUCATION
COMMITMENT to EXCELLENCE Bridging the education gap through tribal gaming industry outreach BY KATE SPILDE
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n fall of 2005, the Sycuan Band of the Kumeyaay Nation endowed the Sycuan Institute on Tribal Gaming (SITG) at San Diego State University (SDSU). The SITG has pursued three mandates since then: 1) developing and offering the nation’s first four-year degree program in tribal casino operations management; 2) producing and supporting academic research on tribal gaming; and, 3) informing the public policy debate around tribal government gaming and its impacts on communities. In the last decade, dozens of students have graduated from SDSU with a B.S. in hospitality and tourism management with an emphasis in tribal casino operations. Our students and alumni are working in a range of positions in tribal and commercial gaming properties. Graduates of our program can be found in positions around the country, working for tribal governments directly and extending their understanding to non-tribal communities, including Las Vegas. With the support of our gaming industry partners, the institute is demonstrating a shared commitment to the long-term goal of developing a professional class of gaming experts who will enhance the tribal government gaming industry across the U.S. After a decade of development and growth on our campus in San Diego, however, the institute is extending its reach off campus and into Indian Country, both in person and online. At the invitation of the Arizona Indian Gaming Association (AIGA), the institute developed and offered our first Tribal Gaming Executive Training Program (ETP) at the Arizona Indian Gaming Association (AIGA) Expo 2014 in Scottsdale, Arizona. The institute invited top gaming faculty to present two unique tracks during the AIGA Expo. Track 1, Casino Operations and Integrated Resort Management, covered operations issues. Track 2, Tribal Human Resources: Developing a Local Workforce through Hiring and Training, addressed human resources in Indian Country. The ETP was heavily attended and uni6 TRIB AL GOVERNMENT G AMING 2014
versally embraced, and the institute, at the invitation of AIGA, has agreed to create and deliver another ETP program for Expo 2015. Over time, we hope to be able to serve gaming professionals in other regions of the United States as well. As a complement to our direct industry outreach through the ETP, last fall the Sycuan Institute on Tribal Gaming began offering fully online classes in tribal gaming as part of a new Certificate in Tribal Casino Operations Management. The certificate program was developed in direct response to tribal gaming industry requests for access to higher education in casino operations, marketing and regulation. The certificate program consists of 12 units across five courses. The five courses required for the Tribal Gaming Certificate include Tribal Casino Operations, Tribal Casino Marketing and Public Relations, Tribal Gaming Legal and Regulatory Issues, History and Culture of Tribal Gaming and Cross-Cultural Interpretations of Gambling Addiction. All five courses are now being offered fully online by SDSU and can be completed in nine months. In addition to offering formal academic courses and the ETP, the Sycuan Institute has also invested significant time and effort in building an academic research arm that solicits research proposals and offers grants to researchers who can contribute to the creation of an intellectual community investigating tribal government gaming. During its first decade, the Sycuan Institute funded several major research projects treating such diverse issues as responsible gaming, employee diversity and orientation strategy, cultural revitalization through language recovery and traditional gambling among the California tribes, among others. Several institute-funded research projects have been published in peer-reviewed journals, and at least two more are due to be published in 2015. For example, in 2013, the institute published a comprehensive study on the national impacts of tribal government gaming in the UNLV Gambling Research and Review Journal.
KATE SPILDE The study, titled “Economic Evidence on the Effects of the Indian Gaming Regulatory Act on Indians and NonIndians,” covers the substantial growth and myriad positive impacts of the first 20 years of tribal gaming under IGRA, and reveals the ways the federal regulatory framework laid out in the law resolved numerous legal dilemmas that had plagued tribal gaming expansion. In December 2014, the institute published a study addressing the impacts of tribal government gaming in California over the past 20 years. This study, titled “Social and Economic Changes on American Indian Reservations in California: an Examination of 20 Years of Tribal Government Gaming,” was also published in the UNLV Gambling Research and Review Journal and finds that while there has been phenomenal growth and recovery on many American Indian reservations in California, there are still large discrepancies in comparison to the rest of the U.S. Both studies are available at http://digitalscholarship.unlv.edu/grrj. As we begin our next decade, the Sycuan Institute is poised to strengthen our partnership with the tribal government gaming industry by supporting the development of best practices for both tribal governance and tribal casino operations. Our research agenda has extended into tribal casino operations with the funding of analysis of free play in tribal casinos, and we will continue to respond to the needs of Indian Country, both in person and online. The institute remains committed to the vision of the Sycuan Band and SDSU, which is to create an improved business and social environment while supporting better gaming policy. Kate Spilde, Ph.D., is an associate professor in the L. Robert Payne School of Hospitality and Tourism Management at San Diego State University. She has held the Endowed Chair for the Sycuan Institute on Tribal Gaming since 2008. For more information about the Sycuan Institute on Tribal Gaming, visit htm.sdsu.edu/sycuan.
MARKETING
WHY EXCEPTIONAL CREATIVE MATTERS An effective advertisement is worth a thousand marketing words BY RICH SULLIVAN ack in my more rowdy days, when I was risking precious beer money at my favorite Mississippi casinos, I didn’t really give much thought as to why I went to a particular property. At first, it was just about the experience of going, but after I had stepped in enough Biloxi establishments and the initial mystique and allure wore off, I started gravitating to only a couple of properties. Then it dawned on me. I wasn’t playing at these casinos because of the atmosphere, the perceived level of “payback” or because of an outstanding loyalty program—I was playing at these places because it felt like I should be there. All the external marketing spoke to me. Whether it was the billboards along I-10 or the mailers I received, I was drawn to the brands with the strongest creative aesthetics. Fast forward several years, and not much has changed in my thinking, except maybe I’ve swapped out beer for gin. But while running an ad agency that specializes in casino clients, I’ve had an up-close view of the rapid expansion of gaming throughout the U.S. in the past 10 years. It’s been fascinating to see regional markets emerge, buoyed by tribal gaming entities and revenue-seeking states willing to allow commercial, land-based casinos, and then quickly approach a saturation point. From Pennsylvania to northeast Oklahoma to my home state of Alabama, the drive-for-a-night casino can no longer rely on convenience as a marketing solution. In my opinion (and of course I’m biased), the casinos standing out in crowded regional markets are the ones doing creative work that gets talked about. Whether it’s a memorable TV spot that doesn’t get skipped on the DVR or a special direct mail piece that won’t end up in the trash, good creative gets noticed. This is inherently subjective, but when I say “good creative” I’m talking about the sum of all parts. From the copy platform and tone, to the color palette and mood, to the production value and execution, it all has to
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add up and make sense. When we work on a client creative brief at my agency, the most important thing we need to understand as a team is what we refer to as “the one thing.” This is the pivotal idea that forms the bedrock of the work, and all tactics flow cohesively from this idea. Without strategic glue underpinning the creative, it’s just words and pretty pictures. And while a good majority of casinos understand this, it’s surprising that only a few put it into consistent practice. Commercial casino operators often benefit from an established brand presence and familiar iconography, thus influencing tribal gaming operators in the same market to be nimble and inventive. By adapting quicker to market conditions and adjusting creative output as need be, tribal casinos have proven formidable competitors.
The casinos standing out in crowded regional markets are the ones doing creative work that gets talked about. For example, I’d suggest checking out some of the advertising produced by Northern Quest Resort & Casino outside of Spokane, Washington. I’ve admired its work for some time, as it seems to effortlessly balance humor, playfulness and authenticity in both its commercial advertising and internal back-of-house marketing. I’m apparently not the only one that has noticed the tremendous efforts from Northern Quest, as the property recently received the Barona/VCAT Award for Excellence in Indian Gaming Marketing. I’m not privy to Northern Quest’s financials, but I really don’t have to see the numbers to know that great creative has a positive effect on the bottom line. I’ve been able to witness this firsthand, especially with our tribal casino clients.
It’s funny that, for an industry that attracts customers who love risk, casino advertising has long been affiliated with traditional, risk-averse strategies. I think that’s more a symptom affecting mostly larger casino brands, as our tribal clients deal with fewer decision-making rungs and push innovative ideas to market with alacrity. This happened last year with our client, Hard Rock Hotel & Casino Tulsa, owned and operated by Cherokee Nation Entertainment. Located in the dense tribal gaming market of northeast Oklahoma, Hard Rock Tulsa needed a way to stand out while supporting its Halloween promotion, the largest and most important promo of the year. Early on in the creative process (probably back in February or March 2014), we identified an opportunity to integrate social mobile games that would thread together all the thematic elements of the promo. When we went to pitch our initial collateral looks, we included our idea about the mobile games, sharing a general overview of proposed game mechanics along with a few storyboard sketches. Without hesitation, our client told us to move forward with developing the games. We delivered the games for launch at the end of September, concluding a streamlined, collaborative process that essentially hinged on the client trusting us. The result was impactful for the Hard Rock Tulsa, as it became first in its market to extend the brand online in a fun, interactive way. Exceptional creative matters today more than ever, and the casinos that embrace innovative ideas while holding true to fundamental principles of advertising will be wellpositioned to hold or increase their market share in a packed field.
Rich Sullivan is the CEO and executive creative director at Red Square Gaming. Sullivan has worked with brands such as Hard Rock Hotel & Casino, Jack Daniel’s, Hilton Hotels & Resorts, Cirque du Soleil, Google and more. For more information, visit redsquaregaming.com.
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Federal agency dials down enforcement while increasing training, consultations >> BY DAVE PALERMO<<
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CONGRESSIONAL CRITICISM OF THE NATIONAL Indian Gaming Commission, which is responsible for federal oversight of American Indian casinos, erupted again last July when the U.S. Senate Committee on Indian Affairs discussed a pending government audit of the agency. “One of my primary concerns continues to be the performance and legal limitations of the National Indian Gaming Commission as the chief federal regulator for Indian gaming,” NIGC critic Senator John McCain (R-Arizona) told the committee. McCain, who has long pressed for greater federal authority over the $28 billion tribal gaming industry, joined with committee Chairman John Barrasso (R-Wyoming) and antigambling advocate Senator Dianne Feinstein (D-California) in seeking the Government Accountability Office (GAO) audit. A preliminary GAO report says NIGC enforcement “decreased significantly” since 2009 due to an emphasis on technical assistance and training rather than disciplinary action to achieve compliance with the Indian Gaming Regulatory Act (IGRA). The final audit is due this spring. Acting NIGC Chairman Jonodev Chaudhuri, a Muskogee Creek awaiting Senate confirmation, assured the committee the so-called ACE (assistance, compliance and enforcement) initiative has not resulted in lax enforcement of gambling laws. “Nothing about our enforcement and oversight responsibilities has in any way diminished by the recognition of the benefits of working with tribal regulators on the front end,” Chaudhuri said. Some senators remain skeptical. “Effectiveness of the ACE initiative is the key point of this
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whole thing, so we look forward to that additional GAO follow-up report,” Barrasso said. Balancing the need for federal oversight of Indian casinos with the U.S. Supreme Court 1987 ruling giving tribes sovereignty over gambling on Indian lands has been a source of debate since IGRA was enacted the following year.
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POSITIVE FEEDBACK ribal governments and regulators have embraced NIGC’s tribal-friendly policies under President Barack Obama, contending they adhere to IGRA mandates that 247 gambling tribes have primacy for the regulation of the nation’s approximately 450 casinos in 28 states. Many tribes spend $8 million or more a year on security and surveillance and a small army of accountants, technicians and specialists, often to regulate a single casino. The National Indian Gaming Association says tribes annually spend $319 million to regulate gambling. The industry has been virtually free of scandal. But there have been a handful of tribal disputes resulting in at times volatile takeovers of Indian casinos. There was much tribal criticism of NIGC under Chairman Phil Hogen, an Oglala Lakota and Bush administration appointee who was accused of being heavy-handed and failing to adequately consult with tribes. “The current NIGC policy is more in line with the legislative intent of IGRA,” Oklahoma Cherokee Jamie Hummingbird, chairman of the National Tribal Gaming Commissioners and Regulators (NTGCR), told Pechanga.net. “The agency was not intended or designed in IGRA to be
ing, largely as it relates to things like the an active regulator, but to provide overinternet and enforcement of its regulasight; to be an educator, a trainer. The tions, I think NIGC runs a real risk of agency was intended to work with the becoming irrelevant,” says Rosebud tribes, not ride roughshod over the Sioux Joe Valandra, a consultant and fortribes.” mer NIGC chief of staff. NIGC in 2013 held 194 workshops “The NIGC is not fulfilling the providing 754 hours of training and intent of IGRA,” says a former tribal technical assistance to 2,751 participants, regulator who requested anonymity. “It’s most of whom praised the programs, not about training. It’s about oversight. according to GAO’s preliminary report. It’s about enforcement.” Most agree with Hummingbird’s Nothing about our “Unless and until tribes sense that if assessment of NIGC policy, including 10 enforcement and overthey do something wrong and they don’t current and former tribal regulators and sight responsibilities has fix it there’s going to be an adverse conothers surveyed by Tribal Government sequence—whether it’s a fine, closure or Gaming magazine for this article. in any way diminished whatever—the regulatory body is going “What (the Obama NIGC) did was by the recognition of to lose the posture it’s got to have,” transfer authority to where it belongs, Hogen says. which is with the tribal commissions,” the benefits of working “The NIGC made a policy decision says former NIGC commissioner Teri with tribal regulators that they’re going to regulate with a light Poust, a member of the Poarch Band of hand, or a lighter hand,” Hogen says. Creek Indians of Alabama. on the front end. “The jury is still out on that. I hope that “The NIGC was not intended and it —Acting NIGC Chairman Indian Country is no worse for that.” does not have the statutory authority, the Jonodev Chaudhuri Chaudhuri defends the ACE initiastructure nor the resources under the law tive and denies NIGC is abdicating its to be this be-all everything regulatory enforcement role, despite GAO findings agency,” says John Tahsuda, a Kiowathat agency notices of violations (NOVs) Comanche and principal of Navigators have nosedived since 2009. Global, a Capitol Hill consulting firm. “I want there to be the optimal sweet spot between respect “Twenty years ago maybe a bigger, more expansive federal for tribal sovereignty and doing our job as regulators, to make regulatory agency would have been appropriate,” he says. “The sure that the industry is protected,” Chaudhuri says. “I think gap has, in the meantime, been filled by the tribes.” we can do both. The pendulum can’t go too far in either direction. BIG BLOWBACK “You can’t just tick off NOVs and think you’re doing your job as the regulator. That is absolutely disrespectful to tribal ut there is increasing fear in Indian Country that the regulators. It’s repugnant to notions of sovereignty. regulatory pendulum is swinging too far in the wrong “Further, it runs the risk of missing out on opportunities direction—that easing NIGC enforcement is generatto leverage active communication with the more than 5,400 ing a political backlash and eroding the regulatory integrity of tribal regulators in the field. the tribal casino industry. “At the same time you can’t just wash your hands of the Major areas of concern raised by those consulted by Tribal hard calls in Indian Country and say, ‘We’ll just completely Government Gaming include: leave it up to our partners and look the other way.’ We can’t • NIGC’s failure to take action against the Bay Mills take a completely hands-off approach to enforcement. Indian community of Michigan for pursuing a casino on non“There is a sweet spot between the two, and I think that’s trust lands, an act of defiance that led to a potentially damagwhere we’re going.” ing U.S. Supreme Court ruling. • NIGC’s lack of leadership on internet gambling as tribes LOOMING STUDY SPELLS launch social gaming websites and, in California, a potentially landmark real-money bingo operation that has prompted fedCONTROVERSY eral and state lawsuits. • NIGC’s inability to prevent casino takeovers by factions ome fear McCain and others will use the GAO audit of the Paskenta Band of Nomlaki Indians and Picayune to seek greater federal regulation of tribal casinos, posRancheria of Chukchansi Indians in California, at times viosibly by amending IGRA. lent confrontations that embarrassed the industry. The preliminary GAO report says NOVs fell from 45 in Lacking a proactive regulatory approach to these and other 2009 to three each in 2010 and 2011, one in 2012 and none issues, critics say, could render the agency meaningless. in 2013. Of the 45 2009 NOVs, 38 were for late “quarterly “If the agency doesn’t engage on key issues in Indian gamstatement or fee submission,” six for delayed audits and one
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Tribes have worked hard to develop regulations and build their reputation. If the GAO report paints the NIGC as not providing adequate oversight, it may take years to get that trust back.
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—Jamie Hummingbird, chairman of the National Tribal Gaming Commissioners and Regulators
gambling, prompting a potentially damaging U.S. Supreme for improper per-capita payments. Court review. Regulations limiting the use of NOVs were enacted after NIGC had opined it could not close Bay Mills because its Hogen left the agency. jurisdiction was limited to Indian lands, a position that ignited “Based on the preliminary findings, the GAO will certainly the ire of the National Congress of American Indians and other show that enforcements are down,” says Jana McKeag, an tribal groups. Oklahoma Cherokee and president of Lowry Strategies, a Fortunately, justices last year in a Bay Mills ruling upheld Washington consulting firm. “Critics will use that to seek greater tribal sovereignty, ending a string of anti-Indian decisions. federal regulations.” “I was very proud of our team at the NIGC in their efforts NIGC was established largely to maintain the integrity of the to coordinate with the Department of Justice and the industry through oversight functions—monitoring the work of tribal commissions, enacting regulations, auditing operations and Department of the Interior to submit an amicus brief in support of sovereign immunity,” Chaudhuri said in a telephone interview approving management compacts and tribal ordinances. during which he mostly read responses hurriedly supplied by an But its ability to promulgate minimum internal control stanNIGC attorney. dards (MICS) for casino-style, Class III gambling was crippled Others are more critical. by a 2006 federal court ruling involving the Colorado River “The NIGC should have dealt with Bay Mills within the Indian tribes. Class III gambling constitutes the bulk of the administrative process and avoided the litigation,” says NTGCR industry. Roughly 300,000 of the 350,000 slot machines in attorney Sharon House, a Wisconsin Oneida. Indian Country are Class III devices. “Bad law is often made when policymakIGRA requires that tribes seeking to operers don’t take the bull by the horns,” ate Class III gambling enter into tribal-state Valandra says. “We got lucky in Bay Mills. regulatory agreements, or compacts, with No one expected that outcome.” states in which they are located. McCain supports amending IGRA to expand NIGC jurisdiction over Class III gambling. Hogen pressed for Class III MICS, which INTERNET ACTION many believe saved the tribal industry more than $1 billion during its infancy, a period NEEDED when it may have been preferable to have an assertive NIGC rather than risk a scandal ribes have pressed NIGC to take the that could have crippled a fledgling industry. lead in internet gambling, beginning “When you look back, it was kind of in 2010 with NIGC Chairwoman frightening,” Hogen recalls. “There were tribTracie Stevens, a Washington Tulalip and al councils that served as gaming commisObama appointee who stonewalled Indian sions and didn’t know the difference between Affairs Committee attempts to discuss Based on the the function of one and the other. It caused a NIGC’s ability to regulate online wagering. preliminary findings, concern. NIGC has refused to revisit a 2000 opinthe GAO will certainly “Tribal commissions have improved, ion on off-reservation wagers. matured. There’s been an evolution.” show that enforcements It has also declined to weigh in on the are down. Critics will Ipai Nation of Santa Ysabel’s effort to launch a Class II bingo website on its San Diego use that to seek greater TRIBES ‘LUCKY’ IN BAY County reservation. The tribe is locked in federal regulations. potentially landmark federal and state lawMILLS DECISION —Jana McKeag, president of suits over the shuttered website. Lowry Strategies and one of “Tribes are moving on internet wagerIGC was criticized for failing to act the first members of the NIGC ing,” House says. “It would be much more in 2010, when Bay Mills opened a beneficial if they could do it in conjunction casino on land not held in trust for
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The NIGC made a policy “decision that they’re going to regulate with a light hand, or a lighter hand. The jury is still out on that.
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—Phil Hogen, former NIGC chairman
with NIGC. Instead of making opinions to provide guidance, NIGC waits until it becomes a real issue. By then the matter is too far gone.” “They have tiptoed into the internet,” says Tom Foley, former NIGC commissioner. “They are afraid to take any leadership in that area.” Chaudhuri says the agency, “through our training and technical assistance,” provides guidance on the internet. “In light of the various types of proposed activities being developed, it is impossible for me or anyone at the agency to weigh in on the viability of a given game or operation without a thorough review,” he says. “Providing a general statement on the various types of games would not only be impractical, it would be largely unhelpful to people who seek clarification of a given game.”
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oth the Paskenta and Chukchansi disputes resulted in violent confrontations. Paskenta’s Rolling Hills Casino has reopened. But the Chukchansi Gold Casino & Resort remains closed following an October court order requested by state and NIGC officials. Chukchansi, it was learned, had not submitted an audit to NIGC for more than two years. “Two years with no audits. That should have been a warning sign,” McKeag says. Paskenta failed to get an NIGC shutdown of the facility “because there were allegations millions of dollars were going out the back door,” McKeag says. “There was certainly the potential for violence.” “It isn’t bad policy if you have a tribe engaged in some turmoil—where you know there’s nothing terribly wrong—that you give them time to file financial statements,” Valandra says. “But in the case of Chukchansi there was a serious problem.” “The agency was very active in its response to both” tribes, Chaudhuri counters. “As to Chukchansi, multiple NOVs were issued and prior to those NOVs multiple letters of concern were sent to the tribe.” Chaudhuri and NIGC counsel did not elaborate.
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PROTECTING TRIBAL ASSETS ribes hailed Stevens as a refreshing alternative to Hogen. She increased tribal consultations, launched the ACE initiative, streamlined regulations and limited NOVs for
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late audits and fees. She also merged audit and enforcement divisions into a single compliance unit. Stevens also promulgated new Class II regulations and machine standards that promoted the industry and made it easier for tribes to self-regulate bingo-style gambling. But Stevens, one of the few non-lawyer chairs of NIGC, lacked regulatory and legal experience. She was the first NIGC chair to hire an in-house counsel to assist her in answering regulatory questions. She also was criticized for blurring the distinction between regulating and facilitating the industry. Her tribal-friendly approach earned her a standing ovation from tribal leaders attending a 2011 gaming conference, an unusual response to an industry regulator. Chaudhuri has at least partially backed off from Stevens’ proindustry position. “We have a statutory mission to ensure the integrity of gaming,” he says. “I don’t think it would be accurate to say any of our actions would be geared to marketplace considerations.” Virtually all the testimony in dozens of hours of tribal consultations conducted by Stevens was focused on means of streamlining regulations to the benefit of tribal regulators and elected officials. There was no discussion of means by which regulations could better ensure the protection of casino resources for tribal citizens. “The first thing anybody working with the federal government on behalf of Indian tribes needs to know, and remember, is they have a trust responsibility to the Indians,” Hogen said shortly after stepping down as NIGC chairman. “That doesn’t mean tribal leaders or casino regulators or the folks sitting across the table, but the walk-around Indians: the young people out there going to school on scholarships; the sick needing dialysis treatment. That’s the priority, to make sure gaming dollars don’t walk out the back door.”
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FEARING FALLOUT ttorney House contends much of the controversy over the need for federal oversight could be allayed if tribal commissions did more to promote the work they do in regulating the industry. “The regulators know how to regulate,” she says. “But their work goes unnoticed.” Tahsuda is optimistic the GAO will come out with a final report favorable to the tribes. But Hummingbird is not so sure. “It could be very damaging,” he says. “Tribes have worked hard to develop regulations and build their reputation. If the report paints the NIGC as not providing adequate oversight, it may take years to get that trust back.”
O White House Welcome Mat The tribal experience in the Obama administration By Michael J. Anderson
ON A BRUTALLY COLD JANUARY 20, 2009, I WATCHED THE inauguration of President Barack Obama with other Native American guests at the National Museum of the American Indian in Washington, D.C. Just a few hundred yards away, history was being made with the swearing-in of our first African-American president. Hopes and expectations were high for the new leader of the free world, and a little humor was welcome as Rev. Joseph Lowery, former president of the Southern Christian Leadership Conference, pronounced the following benediction: Lord, in the memory of all the saints who from their labors rest, and in the joy of a new beginning, we ask you to help us work for that day when black will not be asked to get back, when brown can stick around—(laughter)—when yellow will be mellow—(laughter)—when the red man can get ahead, man—(laughter)—and when white will embrace what is right. Let all those who do justice and love mercy say Amen. Audience: Amen! The challenge was clear from the beginning that Native Americans and native nation leaders wanted progress, and the fulfillment of a government-to-government relationship that was seriously deficient during the Bush administration. Those deficiencies included the decades-long recalcitrance of the federal government in attempting to settle the Cobell breach-of-trust case, the clear lack of engagement on native issues by President W. Bush, an informal moratorium
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Obama required each federal agency to develop a policy on consultation with native nations, which led to an overall effort by the federal government to strengthen its communications with Indian Country. on land-into-trust applications, and an off-reservation gaming policy issued by the Department of the Interior without any tribal consultation. While Indian gaming continued to grow by several billion dollars during the Bush administration, and dozens of new tribal gaming establishments opened, several episodes fostered distrust between native nations and their trustees, including gaming scandals associated with lobbyist Jack Abramoff and Interior Deputy Secretary Steven Griles, both of whom were convicted for illegal activities involving Indian tribes.
GOOD START s the Obama era began, his record as president with respect to Indian Country would be centered on four agencies: the Department of the Interior, the National Indian Gaming Commission, Health and Human Services and the Department of Justice. While many other federal agencies (Environmental Protection Agency, Internal Revenue Service) are critical to the special relationship with Indian Country, the focus on the above four major agencies indelibly shapes the image of each new administration for good or bad. Obama made a number of detailed campaign promises to American Indian and Alaska Native voters that he sought to fulfill as his term began. One was to conduct an annual meeting with tribal leaders similar to what President Clinton had done on occasion while in office, but on a more formalized basis. In practice, these meetings, which some derided as a mere photo op, became the means for the most direct interaction by Native Americans with the president and his cabinet in over a decade. Many cabinet secretaries also utilized this opportunity to announce major policy initiatives. Obama also required each federal agency to develop a policy on consultation with native nations, which led to an overall effort by the federal government to strengthen its communications with Indian Country. At the end of the president’s first term, he also established an internal working group on native issues similar to what was known in the Clinton administration as the Domestic Policy Working Group. After taking office, the slow process of establishing a permanent Native American affairs team began. An initial frustration with the new administration began to settle in as key positions in the Interior Department and elsewhere remained unfilled even after Interior Secretary Ken Salazar was confirmed. This led the permanent staff at the Department of the Interior and other agencies to place on hold many key decisions until new appointees arrived, which in turn led to increased frustration from tribes on the lack of activity.
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Deputy Secretary of the Interior David Hayes was one of the first confirmed nominees with experience in native issues (which, as we will discuss, proved to be a mixed blessing for native nations). During the first summer of the administration in 2009, almost all of the key native positions were filled. Most notable were the key positions of Assistant Secretary for Indian Affairs Larry Echo Hawk, Interior Solicitor Hillary Tompkins, Indian Health Service Director Yvette Robideaux and White House appointee Kim Tee Hee. These experienced appointees were to guide most administration decision-making on native issues throughout the first years of the administration, and were generally to the benefit of Indian Country.
BEHIND CLOSED DOORS owever, at the Interior Department, the assistant secretary (and his cadre of young, bright deputies) experienced what has over the years become routine and frustrating for the Indian office. True decision-making is often made behind closed doors between the secretary, his top staff and the assistant secretary. I encountered this firsthand when my client, the Gun Lake Tribe, sought a routine reservation proclamation for its gaming establishment. The proclamation was necessary to actually commence gaming on Gun Lake’s newly acquired trust property pursuant to one of the exceptions for trust lands acquired after 1988. While the assistant secretary was prepared to sign the proclamation days after his confirmation in June 2009, it took another two and a half months of intense tribal lobbying for the proclamation to be issued. Reportedly, the deputy secretary opposed this action. Fortunately, then-Michigan Governor Jennifer Granholm was also an enthusiastic supporter of the tribe. This early battle signaled what was to become a stalemate on many issues between the secretary’s office and the assistant secretary with respect to gaming issues. Over the next two years, the department was at a virtual standstill on Federal Register publications for new gaming acquisitions, National Environmental Policy Act (NEPA) Record of Decision(s) (ROD) for gaming projects, and even routine publications of NEPA Notices of Availability of Draft Environmental Impact Statements for gaming projects. This standstill reflected conflicting agendas within the department and unjustified sensitivity in the secretary’s office to the anti-gaming views of California Senator Dianne Feinstein. Feinstein not only opposed the growth of Indian casinos in urban areas, but routinely disparaged all casino gaming, Indian and non-Indian.
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DELAYED BUT ENERGIZED his stalemate festered, and by June 2011, tribal leaders, the National Congress of American Indians and tribal advocates were at a boiling point over Interior’s bureaucratic delays on gaming projects. By then, hundreds of millions of dollars of even non-controversial gaming projects had been delayed. Finally in June 2011, Assistant Secretary Echo Hawk announced the end of the Bush administration’s notorious 2008 offreservation gaming memorandum and its “commutablity standard”—basically requiring that Indian casinos be located within a worker’s driving distance. (This standard led to some gallows humor by some wags who wondered if the standard was akin to commuting in Montana or Washington, D.C.) Echo Hawk’s announcement rescinding the Bush memorandum allowed the NEPA process to go forward for dozens of projects and ultimately resulted in a number of decisions on off-reservation gaming projects. Whether tribal leaders supported or opposed off-reservation gaming, it only seemed fair that the NEPA processes necessary for decision-making to go forward. For the remainder of the Echo Hawk tenure, which went to the end of the first Obama term, long-delayed decisions finally began to be implemented. This pace was increased after Echo Hawk’s replacement Kevin Washburn was confirmed. In hindsight, the first two years of the Obama administration were probably the lowest point with respect to the promotion of Indian gaming. Along with the interminable delays in the processing of fee-to-trust applications for gaming projects and the lack of Federal Register notices under NEPA, the administration had to deal with the challenges wrought by the 2009 United States Supreme Court decision in Carcieri v. Salazar. In Carcieri, the court ruled that Indian tribes had to be “under federal jurisdiction” in 1934 for the secretary of interior to have authority to take land in trust for them under the 1934 Indian Reorganization Act. This led to widespread confusion over which native nations met this standard, and paralysis at the Department of the Interior Solicitor’s Office on how to process certain fee-to-trust applications. The U.S. Congress was quick to react to the decision by calling several hearings on a “legislative fix,” but the White House never sought to make the fix a legislative priority by bargaining for its inclusion in must-pass legislation. More damaging to the administration
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Larry Echo Hawk was Obama’s first assistant secretary for Indian afairs
Kim Tee Hee was the first senior policy adviser for Native American affairs in the Obama White House
Changes came quickly when former University of New Mexico Law School Dean Kevin Washburn took over for Echo Hawk at the BIA
California Senator Dianne Feinstein still is an impediment to Native American progress in the nation’s capital
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was the revelation in 2010 that the Interior Department through Deputy Secretary Hayes had been engaged in a secret legislative drafting process with Feinstein to develop a “Carcieri fix” that also included damaging amendments to the Indian Gaming Regulatory Act. NCAI and the National Indian Gaming Association had long sought to keep IGRA free of damaging amendments during the Carcieri process, and the department suffered a black eye when, without consultation, they attempted to facilitate an unacceptable compromise.
CARCIERI AND COBELL CONCERNS s the temperature in Indian Country rose in 2009, 2010 and 2011 concerning the lack of advocacy on Carcieri and the processing of gaming projects, the logjam was finally broken by Echo Hawk’s announcement in June 2011 affirmatively allowing the processing of gaming applications, including those for offreservation projects. This was seen as a positive development, particularly when coupled with the earlier landmark Solicitor’s Office decision on December 14, 2010 regarding the Cowlitz Indian Tribe. In that decision, the Solicitor’s Office finally memorialized its guidance on how to construe the Carcieri case and what tests it would utilize to determine whether a tribe was “under federal jurisdiction” in 1934. The opinion was reasonable, detailed and flexible on how tribes could meet the jurisdiction test. Even so, if the Obama administration’s legacy on Indian gaming was limited to its early years, the record would have been one of distrust, delay and obfuscation. Fortunately, the first two years have not been indicative of the years 2011-2015 when the Interior Department issued dozens of game decisions, restored land decisions and offreservation “two-part” decisions. While many delays still exist due to staffing, it is not the result of a top-down lockdown on progress. For many in Indian Country, the failures in the Indian gaming arena were greatly overshadowed by the phenomenal success of the department and its leadership team of Solicitor Hillary Tompkins, Deputy Secretary Hayes and Department of Justice attorney Tom Perrelli in negotiating a $3.4 billion settlement of the Cobell case on December 8, 2009. This was later enacted by Congress in the Claims Resolution Act of 2010. The Cobell settlement ended years of vitriolic relations between the plaintiffs, and in particular their
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The Cobell settlement will likely be seen as the signature achievement for Indian Country during the Obama administration. This settlement also paved the way for the settlement of numerous individual tribal claims against the United States for trust account violations, sometimes totaling in the millions of dollars.
OBAMA VICTORIES he Obama administration’s legislative record has seen impressive legislative victories in measures like the Violence Against Women Act (VAWA) (extending certain tribal jurisdiction to non-Indians), the Stafford Act (granting tribes certain disaster relief authorities), the Hearth Act (improvement to leasing on Indian lands), the General Welfare Act (favorable tax provisions) and the renewal of the Indian Health Care Improvement Act. One notable failure has been the lack of an aforementioned Carcieri fix. While Indian Country publicly appears unified on a “clean fix” with no damaging amendments, the practice has seen the opposite. Some tribal leaders and their Washington, D.C. lobbyists frequently undermine efforts to achieve a clean fix by offering suggestions of unacceptable compromises. Most notably, Indian Country representatives effectively torpedoed a clean fix at the end of the 112th Congress when Senate Committee on Indian Affairs Chairman Daniel Akaka received a floor vote for his legislation. As senior staff to the committee later noted, a number of Republican senators were prepared to vote for the legislation along with most Democrats, but the fear by some advocates that amendments could be added (and others who thought a losing vote would permanently damage the effort) ended up, along with the NCAI and others, lobbying to pull the bill. Regrettably, this cratering of support caused the bill to be withdrawn, and it has yet to see a floor vote since. The White House was notably silent during that end-of-year process, and that silence was also noted on Capitol Hill. Even so, it is but one negative on a fine record. The Obama administration began with a plea for the “red man to get ahead, man,” and an objective analysis will show significant gains for Indian Country in terms of funding, land acquisition, settlements, increased jurisdiction and tribal self-determination. After a rocky start, the administration has found sure footing from the president on down to his appointees like Washburn, Deputy Assistant Secretary Larry Roberts and NIGC Chairman Jonodev Chaudhuri. If solid achievements can continue, President Obama may earn and deserve this moniker from Indian Country— best president ever.
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attorneys, with the Interior Department defendants and its attorneys. The case, which was ultimately found to be justified legally and morally, had often poisoned relations between the department and its Indian trust beneficiaries. The Cobell settlement will likely be seen as the signature achievement for Indian Country during the Obama administration. This settlement also paved the way for the settlement of numerous individual tribal claims against the United States for trust account violations, sometimes totaling in the millions of dollars. The administration built on this success on December 27, 2011 when the Department of Agriculture settled the Keepseagle v. Vilsack class-action lawsuit. This $760 million settlement ended a lawsuit over whether the USDA discriminated against Native Americans by denying them equal access to credit in the USDA Farm Loan Program. In addition, the Interior Department and the Department of Justice settled a number of long-standing Indian water claims against the United States in Arizona, New Mexico, Idaho and Montana. The Department of Health and Human Services enjoyed significant funding increases during the Obama administration, but unfortunately its funding requests were typically below what the Interior Appropriations Committee and the Congress appropriated. Fortunately, the Indian Health Service (IHS) had strong bipartisan advocates on the key funding committees, including congressional members Tom Cole, Betty McCollum, Jim Moran and Ken Calvert. The major division between IHS and Indian Country was the budget for contract support costs, which were routinely underfunded even after tribes won a significant U.S. Supreme Court decision in Salazar v. Ramah Navajo Chapter (2012). The contract support issue threatens to become as divisive as the Cobell case if a solution is not found to this annual problem soon. 20 TRIB AL GOVERNMENT G AMING 2015
Michael J. Anderson has practiced law for over 25 years and has served for the past 10 years as outside legal counsel to more than a dozen American Indian tribal governments. He is the founder of Anderson Indian Law in Washington, D.C. and prior to that was the co-founder of AndersonTuell, LLP. Before his tenure in private law practice, Anderson served for eight years in the Clinton administration as associate solicitor and deputy assistant secretary for Indian Affairs.
Shop
‘Till You
Drop
Tribes add retail, restaurants and racing in effort to compete BY DAVE BONTEMPO
Tanger Outlets at Foxwoods
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ow does a wallet compare with a tout sheet? Or jewelry with a slot machine ticket? They are symbols of action at different ends of the red-hot gaming-amenity spectrum. Shoppers and horse players, coming from opposite vantage points, direct tribal gaming’s next financial break from the gate. The $120 million Tanger Outlets, connected on either end by a casino at Foxwoods in Connecticut, opens May 21. It is projected to spike the casino’s visitation totals from 9 million to 12 million, provide nearly 1,000 jobs and bring about $10 million tax revenue to the state. In New York, an estimated $100 million, high-end shopping lineup tentatively called “The Next Big Thing” breaks ground this spring at Turning Stone Casino. It will be completed next year. Both projects should attract new revenue and extend hotel visitation, via shopping excellence. Each has the signature of the Gordon Group, the distinguished developer of the Forum Shops that diversified Las Vegas’ amenities menu. Outlet patrons have become a built-in revenue stream for gaming operators who accommodate them. They represent a lightly tapped customer base and can even “shop ‘till they improve the drop” by adding gambling to their activity. It’s a different story for horse racing, an ailing industry that became a reclamation project for new investors. Tribal ownership has stabilized tracks in Oklahoma, Texas and Washington. Multimillion-dollar cash infusions, cou-
pled with on-site gaming devices, have rescued tracks and brought money into tribal coffers. They have also relieved horse-racing purists who worry about new owners closing down their facilities. The outlet customers and racing diehards play a prominent role in gaming’s future. Each represents a revenue ideal: Bling is cha-ching. Or, its po$t time.
‘TANGER-BLE’ ASSET FOXWOODS MAKES A BIG PLAY WITH THE TANGER OUTLETS, an enclosed quarter-mile corridor with 82 retail shops that customers can enter only by walking through one side or the other of Foxwoods Resort Casino. One side of the Outlets is connected to the casino floor by the Fox Tower and the other is near the Grand Pequot Casino. The May 21 grand opening becomes a timely, early-summer season kickoff. Annette DeBois, vice president of retail and development operations for Foxwoods, cites the synergy between gaming and shopping facilities posted near each other. Foxwoods gains a link connecting two of its gambling areas. Tanger, in the rare role of being an interior property, obtains gaming to spike its foot traffic. “It opens up the opportunity to make a full day or full weekend out of your visit,” DeBois asserts. “Gaming customers can bring others with them who do not want to game but do wish for something else to do.” Neither shopping nor gaming has to be finite. A person can combine both activities, using each as a break from the other. “One of the biggest downfalls in outlet-mall shopping is that you have to ask yourself afterward whether you can get lunch or whether you can sit down and have a drink,” DeBois says. “Well, for our existing customers who come to Foxwoods for gaming, we now have this beautiful mall connecting two properties, and when you walk into the casino, you can have wonderful entertainment, food and beverage options.” Not to mention an intangible, like bonus spending. Nail a nice payout in the casino and celebrate with an unanticipated purchase in the outlets. Casino reward dollars also will be honored in most Tanger shops, DeBois confirms. Gaming and shopping could hardly be more interlocked. The investment underscores reaction to nearby competi-
tion in Rhode Island, the advent of casinos in Massachusetts and the presence of gaming in New York. All have been feeder regions for Connecticut-based Mohegan Sun and Foxwoods, which have lost a share of all those markets. Although Foxwoods and Mohegan have about $3.5 billion in combined debt, they remain committed to priming the financial pump. Mohegan Sun, already featuring abundant shopping and a major sports arena that hosts everything from professional basketball to major championship fights, added indoor lacrosse in January. It obtained the Philadelphia Wings and renamed them the New England Black Hawks, placing them in the 9,500-seat arena. From the Foxwoods perspective, DeBois retains a fullsteam-ahead approach. “We always have to up our game and reinvent ourselves,” she indicates. “We are never in a static environment, never going to reach the end of the journey. You have to love the challenge. What we’ve done is exciting. We have become a shopping destination and we have created so many jobs.” Turning Stone would like to make similar projections next year. “The Next Big Thing,” so dubbed until a permanent name is found, will be an expansive 250,000-square-foot enclosed venue. It will feature a mix of 60 luxury brand retailers, 15,000 square feet of varied dining options, a six-screen movie theater, a deluxe bowling alley, and designer features including fountains that captivate guests with daily water shows. Ray Halbritter, CEO of Nation Enterprises, says the luxury outlet and entertainment venue will create more than 1,100 new jobs. That could mean tens of million of dollars for surrounding counties and state tax coffers. The Oneida Indian Nation estimates the addition will result in another 5 million visits a year after it opens in the fall of 2016, roughly doubling the number of visits it receives now.
RETAIL HAS EMERGED MINNESOTA-BASED CUNINGHAM GROUP, SPARKED BY PRINCIPAL Tom Hoskens, witnessed a retail evolution in small, medium and large sizes over recent years. The small size, represented by a retail concourse and restaurant section tucked inside a project of about half a billion dollars for the Cherokee Nation in North Carolina a couple of years ago, provided a complementary gaming piece. The medi-
Rendering of “The Next Big Thing” at Turning Stone
www.tribalgovernmentgaming.com
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The Chickasaw Tribe’s Remington Park
“In Las Vegas, the non-gaming revenue is about 64 percent of the total mix now,” he indicates. “Las Vegas is continuing to grow. They had 41 million visitors, the highest ever last year. The draw is not just gaming, it is everything else. This is the direction that casino resorts and towns needs to follow. They just have to figure out a way to do this on the retail end.” SLS certainly will. It plans to open a 22,000-seat basketball arena next May, add movie theaters and light shows, and create an overall phenomenon Hoskens equates with Times Square. Outlets at Viejas in San Diego County um space can be seen as an attached outlet shopping section adjacent to a property for Viejas casino near San Diego. The Viejas Outlet Center has more than 40 shops, a bowling alley and restaurants across the street from the casino, a partner to the facilities. It has operated since the late 1990s. The colossal retail statement can be made at Las Vegasbased SLS, which opened last August and will ultimately have a 200,000-square-foot retail offering, Hoskens says. The Cuningham Group is part of that effort to glamorize nongaming amenities. “When you talk about retail, you get everything from bargains to bling,” Hoskens says. “Retail was once just an accent piece, but you can now expand that to become a huge generator of income if you have more stores. This is the wave of the future, something that can really help companies expand their economic base. “It was not long ago that people were saying $1,000 per square foot of gaming was solid,” he recalls. “Now that number is up over $2,000 in many places—I recently saw that it was $2,289 in Macau. My goodness, that’s gorgeous. At the same time that gambling revenue is going down, retail is going up, sometimes 15 percent a year. “When you build a shopping complex, it gives different people things to do. One will spend on retail, another will spend money gambling. Does the shopping option help extend visiting days? You bet it does. They will stay longer because there are enough activities.” Hoskens says the average demographic age for Las Vegas visitors is 46. The younger population savors the nightclub and restaurant experience either as a gaming alternative or a complement to it.
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FOOD FOR THOUGHT MEMPHIS-BASED HNEDAK BOBO GROUP HAS A LONG, prosperous relationship with tribal gaming. On a grand scale, it helped with the development of WinStar, one of the world’s largest casinos for gaming space. WinStar is located in Oklahoma near the Texas border. Drilled down to a smaller scale, HBG works with properties on how they present amenities. Dike Bacon, principal for HBG, says the craft/experimental food trend remains a compelling intersection that joins the technology-enabled and informed customer with the strong localized farm-to-table movement. This trend is weighted toward healthy eating, high-quality preparation and unique, locally sourced ingredients. It is driving an artisan aesthetic that impacts designs in many ways, he contends. “We’re doing more chef ’s tables, large community tables and open-display kitchens where guests are entertained by the artful preparation of food while they dine,” Bacon says. “One important key to this design aesthetic is having many different experiences within a single space. “We are creating amenity spaces that are more timeless, fresh, and specific to a point of view. Transformative ‘experience’ is often found in the peeling back of layers that tell a story or unfold in creative and differentiating ways,” Bacon adds. “To the potential peril of some national brands, this is the exact opposite of the rubber-stamped, formulaic product. Today’s customers demand an amenity product that is real and often grounded in a local or regional context. We’re combining ideas that may have some nostalgia or eclecticism to them, but are paired with unlikely or unexpected design details that give the environment a less convoluted or scripted feel.” Many of the food and beverage spaces HBG designs for the West Valley Resort in Arizona follow these design hall-
Muckleshoot Tribe’s Emerald Downs
marks. Industrial influences are paired with high-tech modern amenities in some of the F&B venues, while others are open to expansive views to the outdoors and connect farm to table in an authentic way. “Rather than transporting the guest to another place or time thematically, we are celebrating the unique, local culture and authenticity of the food and environment,” Bacon says. While food excellence remains a staple of customers, the shopping will ideally be linked to a property.
TRIBES KEEP PACE THE MOST LITERAL INTERSECTION OF SHOPPING AND RACING occurs at Chickasaw-owned Remington Park in Oklahoma City. It was built in 1988 by the late Edward DeBartolo Sr., a shopping mall developer who also owned Thistledown in Cleveland and Louisiana Downs in Bossier City, Louisiana. The horse-racing industry had varied partnership visions between racing, shopping and the advent of simulcasting. Most of those plans faded, giving way to the racing concept that combined casino slots with racetracks. Into that realm stepped Global Gaming Solutions, the gaming arm of the Chickasaw Nation. It has owned and revitalized Remington Park since 2010. The Cherokee-owned Will Rogers facility outside Tulsa, Oklahoma has been in operation several years longer. Remington sports a second floor with approximately 750 gaming devices, while Will Rogers offers 250 on its first floor. Tribal influence has forged a wire-to-wire success story at these establishments, according to Constantin Rieger, executive director of the Oklahoma Racing Commission. “The Chickasaw ownership of Remington is going quite well,” Rieger says. “The gross revenues are up, the race quality is up and the tracks are pretty proud of their product. It’s real nice when a track adds gaming devices but remains a track. The racing benefits from the gaming and gaming benefits from the racing. By law there would be no gaming without the races because they can’t turn the machines on without them. You can’t gobble up one to make the other work.” There was no gobble-up here. The tribe anted up, purchasing the facility for about $80 million and pouring $15 million of improvements into the clubhouse, parimutuel windows, spectator-viewing areas and a four-story, high-definition infield screen. Armed with gaming devices to complement racing, 26 TRIB AL GOVERNMENT G AMING 2015
Remington became a destination. Rieger says the tribes show sound philosophy. They set up the racing/gaming business model, let racing people handle that genre and reap the benefits. “The formula I believe they have used is a gaming sense complemented with what they have been able to learn within this industry,” Rieger contends. “Look, they operate WinStar, not far away from here, so you know they have to be doing something right. When you combine all the acumen they bring from the gaming side and then their ability to get the right people into the racing end, they were bound to be successful, and they have been.” Remington and Will Rogers combine for approximately 180 racing dates throughout the year. Remington Park also annually hosts the richest race in Oklahoma, the $1 million Heritage Place Futurity in May. Global Gaming Solutions ventured to neighboring Texas and purchased Lone Star in 2011. The well-known facility hosted the prestigious Breeders Cup Championships—horseracing’s version of the Super Bowl—in 2004. It prospers under the new ownership, averaging about 1 million fans per race season. In Washington state, tribal connections with racing remain paramount. The Muckleshoot Tribe marks 2015 as its operational debut of Emerald Downs Race Track near Seattle. The tribe announced the purchase in November 2014 and expects to complete the ownership transition early in 2015. Acquiring the track was long considered a logical step for the Muckleshoot Tribe. It has been Emerald Downs’ landlord since 2002, when it obtained the 157-acre property, and contributed more than $11 million in purse enhancements to keep the track afloat. The sale renewed speculation that the Muckleshoot group will seek permission to install casino-style gambling at Emerald Downs. It already operates the successful Muckleshoot Casino, the state’s largest tribal property, about five miles southeast of Emerald. Tribal officials have not confirmed long-term plans. Under state law, the Emerald site would have to be converted to trust land before the tribe could open a casino there. That’s a potentially lengthy process requiring federal approval. Regardless of the time frame, its purchase of Emerald could, yet again, provide the financial injection to save a struggling track.
iPoker Hiccup in California Consensus seems more difficult as new bills are introduced BY DAVE PALERMO
When American Indian tribal leaders gathered last February at Harrah’s Rincon Resort, nestled in the quiet, picturesque, rolling hills outside San Diego, much of the talk centered on the need to reach consensus on internet poker. Agreement among a handful of politically influential tribal governments is believed crucial to efforts to legalize online wagering in California, which with a population of 38 million people is expected to be the country’s most lucrative statewide online poker market. “California represents the plum when it comes to internet gaming,” Lee Acebedo, executive director of the California Nations Indian Gaming Association, told delegates to the annual Western Indian Gaming Conference. But when tribal leaders took to the microphones to address the approximately 350 conference attendees, the message was far from optimistic. And the backroom debate among tribal leaders was not nearly as quiet as
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the countryside. An at times heated, closed-door gathering of leaders from nine politically powerful tribes left Sacramento legislators skeptical a bill legalizing internet poker will come out of the 2015 session, if ever. “We thought we had a lot of support, a lot of momentum last year,” Chairman Bo Mazzetti of the Rincon Band of Luiseño Indians said of failed efforts by a 13-tribe coalition to get compromise legislation voted out of committee. “Things have changed,” the chairman said, and a much smaller group of tribes seemed hopelessly deadlocked on key issues, primarily licensing parimutuel racetracks and “bad actor” language. “If tribes don’t get together, there won’t be a bill,” Mazzetti said. “If we
don’t do a bill this year, there will not be internet poker in California.” Robert Martin, chairman of the Morongo Band of Mission Indians— partner with another tribe, three Los Angeles area card rooms and Amaya/PokerStars in a coalition seeking online wagering—was even more pessimistic. “All of the tribes are not going to get together,” Martin said. “It is just not going to happen.” Assemblyman Mike Gatto, sponsor of one of two pending bills to legalize online poker, says the word out of Rincon led him to roll back his earlier prediction that his legislation stood a 5050 chance of success. “I’m less optimistic that it will get done this year,” Gatto says. What tribal attorney Stephen Hart calls the “very complicated mosaic” of internet politics in California has for nearly seven years been the focus of state officials, congressional leaders, tribes, card rooms, race tracks and gambling companies both in the United States and Europe.
Bingo Blast
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ut the future of online gambling in Indian Country may not be shaped in the state legislature. It may rest in the courtroom of U.S. District Judge Anthony Battaglia. The Iipay Nation of Santa Ysabel, a small, indigenous community in San Diego County, is waging what may prove to be a landmark legal battle with state and federal officials over efforts to run an online bingo website. (See related story, page 32.) The tribe believes it can under the Indian Gaming Regulatory Act (IGRA) offer internet Class II bingo regardless of whether tribes, card rooms and most likely the racing industry is successful in legalizing commercial online poker. The Santa Ysabel lawsuit, which is expected to wind its way through the federal courts, may eventually pave the way for an explosion of online wagering in Indian Country. Or it could prove a disaster for major Class II gambling markets in Oklahoma, Alabama and elsewhere. “This can be a milestone case,” says independent consultant Norm DesRosiers, a former commissioner with the National Indian Gaming Commission (NIGC). DesRosiers has been retained by the tribe’s partner, Great Luck LLC, as an expert witness in the litigation. “If the tribe prevails it will not only enable other tribes to engage in bingo with the internet as a technological aid, but poker, which is also Class II gaming. Tribes will be able to get into the internet gambling business with no state or
federal regulations.” But there are risks for tribes operating the roughly 35,000 Class II machines (8 percent to 12 percent of the tribal casino inventory nationwide) if the courts find the devices are facsimiles of Class III, casino-style games which require tribal-state regulatory agreements, or compacts. Economist Alan Meister, author of the Indian Gaming Industry Report, estimates Class II machines generate 14 percent of the tribal casino industry’s $28 billion in annual revenue. “I don’t appreciate Great Luck putting us all out there,” says John Tahsuda, a tribal attorney and lobbyist for the Oklahoma Indian Gaming Association. Oklahoma tribes operate roughly half the nation’s Class II machines.
“ We thought we had a lot of support, a lot of momentum last year. Things have changed. ” —Bo Mazzetti, chairman of the Rincon Band of Luiseño Indians
Long-Shot Gamble
I
t came as little surprise at the Rincon conference that some prominent tribes were in angst over the delay in getting an internet poker bill out of the legislature. The Rincon and Pala bands of Luiseño Indians and United Auburn Indian Community were reportedly being pressured by their online partnerships. Rincon has a management agreement with Caesars Entertainment; Pala’s enterprise, Pala Interactive, was launching a website in New Jersey; and United Auburn has a longstanding agreement with Bwin.Party Digital Entertainment. Tensions increased when it was learned New Jersey Governor Chris Christie may have been delaying the
Amaya/PokerStars launch at the bequest of billionaire Sheldon Adelson. The casino mogul has been urging Congress to outlaw online gambling. In a letter to pending bill sponsors Gatto and Reginald Jones-Sawyer, the three tribes and more than 20 card rooms said they were willing to accept extending licenses to parimutuel racing associations and agreed to softening “bad actor” and “tainted asset” provisions. Bad-actor provisions were drafted to prohibit the licensing of foreign companies that accepted U.S. wagers after passage of the Unlawful Internet Gambling Enforcement Act of 2006 (UIGEA). The provisions were apparently targeted to online giant PokerStars, which
www.tribalgovernmentgaming.com
29
Clearly we have “a long way to go resolve the outstanding issues.
”
—Mark Macarro chairman of the Pechanga Band of Luiseño Indians before being purchased by Amaya Gaming last year paid $730 million to settle a Department of Justice investigation. Rincon is in partnership with Caesars Entertainment, which last week said it believes Amaya/PokerStars should at least be considered for licensing in the United States, a U-turn from its prior position on the issue. The shifting position on the two issues riled some tribal leaders at the closed-door meeting, particularly Chairman Mark Macarro of the Pechanga Band of Luiseño Indians of Temecula. Pechanga and the Agua Caliente Band of Cahuilla Indians of Palm Springs have been steadfast in their opposition to licensing racetracks and easing bad-actor provisions in bill language. Pechanga officials said they were “ambushed” when informed at the meeting of the Feb. 10 letter to Gatto and Jones-Sawyer. Leaders from nine tribes attended the session, which did not include Morongo and San Manuel,
30 TRIB AL GOVERNMENT G AMING 2015
though they were invited. Macarro and Rincon Councilman Steve Stallings at one point got into a heated exchange. “This was an ambush, plain and simple, under the pretense of consensusbuilding,” a tribal official said. “Unfortunately, the letter, which tribes did not know of until arriving at the meeting, effectively capitulates on principles of great importance for tribal rights and future tribal generations,” Macarro said. “The ploy was disingenuous and disrespectful toward most tribes attending today’s meeting. Clearly we have a long way to go to resolve the outstanding issues.”
Future Looks Dim
O
fficials with Rincon, Auburn and Pala contend Pechanga has dominated closed-door discussions on internet poker, which they believe have not been progressive. In seven years of legislative debate, an internet poker bill has never made it out of committee. “We just got tired of years of endless, unproductive meetings,” said a tribal leader who requested anonymity. The two tribes, with support from a few other Indian governments, have the political clout to block a bill, industry and capital observers said. “Without Pechanga, there will be no bill,” said one state official who requested anonymity. The official said it would not be difficult to block a tax bill requiring a two-thirds vote for passage. “Without Pechanga and Agua on board, it’s going to be tough sledding,” said another high-ranking official who also requested anonymity. In addition to backing off his prediction that online poker had a 50-50 chance of passing, Gatto objected to characterizations by the tribes that he and bill sponsor Jones-Sawyer were “overwhelmingly sup-
portive” of proposed amendments offered by the Rincon and Pala bands of Luiseño Indians, United Auburn Indian Community and more than 20 card rooms. Gatto’s AB 9 limits website licenses to tribes and card rooms. It also prohibits licensing companies that took U.S. wagers after passage of UIGEA. “I welcome the letter,” says Gatto. “This is exactly what is supposed to happen in the legislative process. People who have an interest are supposed to submit their comments on how we can improve any legislation. Do I welcome it? Yes. Do I embrace it? No. Do I agree with everything in it? No.” Jones-Sawyer, whose AB 167 extends license eligibility to tracks and includes no bad-actor or tainted-assets language, did not respond to requests for comment. Macarro and Agua Caliente Chairman Jeff Grubbe are not likely to budge on their opposition to tracks and softening bad-actor language. Expanding gambling in the state, they believe, would encroach on tribal casino exclusivity and jeopardize the industry’s sustainability for future generations. “No iPoker in California is the clearly preferable option” to legislation licensing tracks and bad-actor companies, Grubbe says. “We’re not doing iPoker in a vacuum,” Macarro says. “There’s a public policy that not only can’t be ignored, it has to be addressed.” Parimutuel racing, a broad-based, largely agricultural industry that includes tracks, breeders and labor unions, would expand the internet coalition throughout the state. But few believe it would generate a two-thirds vote this year. And they are more skeptical it will get through the legislature in 2016, an election year. Chairman Martin has long contended that the agenda for a number of California tribes was to block legislation. He finds the position of Macarro, Grubbe and others to reinforce that belief. “It’s not going to happen,” he says.
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349-machine casino was shut down last year, putting 115 people out of work. Odle says Santa Ysabel and Great Luck did not ask for a game classification opinion from NIGC prior to launching the website. “Often, tribes will contact the NIGC for a game classification opinion prior to offering a new game,” he says. “The NIGC offers this assistance to avoid risk, uncertainty and costly litigation.” Santa Ysabel Chairman Virgil Perez says the tribe is seeking affirmation from NIGC that Desert Rose Bingo is legal Class II gaming designed to conform with NIGC minimum internal controls and in accordance with an NIGC-approved tribal gaming ordinance. “We are hopeful the NIGC will not stay silent,” Perez says. The simmering dispute between the tribe, Great Luck and the NIGC strikes at growing sentiment among tribal officials and regulators that the federal agency needs to take a more proactive leadership role on internet gambling. “Tribes are going to move on internet wagering. It would be gambling compacts. much more beneficial if Harris contends internet they could do it in conbingo is a “facsimile” of a junction with NIGC,” says Class III casino-style game Sharon House, counsel for subject to the compact. the National Tribal Gaming The case is expected to Commissioners/Regulators. wind its way through the “Instead of making opin9th Circuit Court of ions to provide guidance, Appeals. they wait until it becomes a The tribe has not yet real issue. By then the matbeen served in the U.S. California Attorney General ter is too far gone.” Kamala Harris sued to shut Department of Justice case, down the Iipay Nation’s NIGC officials did not which alleges the website Class II iGaming website, respond to the tribe’s sugviolates the Unlawful Desert Rose Bingo gested February 13 deadInternet Gambling line to affirm the website is Enforcement Act of 2006. in compliance with IGRA. The DOJ does not allege a Some tribal officials violation of IGRA. believe acting NIGC “The NIGC is currently Chairman Jonodev looking at the full range of Chaudhuri would likely IGRA compliance issues not engage in the litigation implicated by the gaming before his pending Senate that was being conducted confirmation. Tribal attorby Santa Ysabel and Great ney Graydon Luthey says Luck,” NIGC spokesman Norm DesRosiers, a former the NIGC “needs to conMike Odle says. commissioner with the sider jurisdiction issues The NIGC investigaNational Indian Gaming when you have a state reguCommission, is a consultant tion includes whether the to Great Luck Gaming lator—namely, the attorney partnership violates regulageneral of California—asktions requiring that most of ing a federal court to interthe revenues go to the tribe. pret IGRA.” “Our goal is to ensure that the regula“If I were the NIGC, that would make tory requirements of IGRA are met and that the tribe is the primary beneficiary of me uncomfortable because I’m the congressionally appointed regulator,” Luthey the gaming activity,” Odle says. says. “I’ve got some elected state official in Tribal and Great Luck officials say California doing what Congress has told they adhere to IGRA sole proprietary me to do.”—Dave Palermo guidelines. The tribe’s financially plagued
Betting on Bingo Santa Ysabel, NIGC squabbling over federal, state lawsuit A SMALL CALIFORNIA AMERICAN INDIAN tribe and its online business partner want federal regulators to weigh in on a potentially landmark lawsuit with state and federal prosecutors over an online bingo website. The Iipay Nation of Santa Ysabel and Great Luck LLC are asking the National Indian Gaming Commission (NIGC) to affirm the partnership is adhering to the Indian Gaming Regulatory Act (IGRA) in launching a bingo website taking off-reservation wagers. Without NIGC action, tribal officials contend future determinations on the legality of gambling on Indian lands could be left to federal and state officials, seriously eroding tribal government sovereignty. NIGC officials say they are investigating the Desert Rose Bingo website, which was shut down in December by a federal judge acting on a temporary restraining order requested by California Attorney General Kamala Harris. Harris contends Desert Rose Bingo violates federal law, IGRA and a tribalstate regulatory compact. Harris claims IGRA restricts gambling to Indian lands and that online wagers occur where both the gambler and server are located. Santa Ysabel and Great Luck contend the web-browser-enabled bingo game is conducted by “proxy” players through an internet server on tribal land. Great Luck is not named in the complaint. The partnership also claims online bingo under IGRA is a Class II game not subject to state jurisdiction and tribal-state 32 TRIB AL GOVERNMENT G AMING 2015
UNDER PRESSURE
T
he dreaded “S” word—saturaconundrum. So what’s a marketing tion—has been cropping up executive to do? Tribal Government Gaming asked with increasing frequency FIVE SUGGESTIONS FROM five marketing experts—individuals over the past couple of MARKETING EXPERTS THAT and companies whose very liveliyears. With new states approving CAN BE IMPLEMENTED hood depends upon giving good casino gaming and current gaming IMMEDIATELY AND MAKE advice to casino executives about states expanding their offerings, A DIFFERENCE how to increase business—what a existing casinos have a choice to casino marketing executive can do make: compete or disappear. that will have a true, immediate and But of course, it’s not that easy. positive impact on a casino’s business. There is no magic bullet to upgrade your The answers are as prescient as they are effective. appeal to your customers and potential customers. And the vagaries of the different markets add to that Take a few home with you.
5
BACK TO BASICS BY BEN GORDON
alk the aisles at the latest industry trade show and you’ll be bombarded with apps and software that will deliver information on everything your guests desire… from the food they want to eat, to the entertainment they want to experience, to the games they want to play. It’s all there. Some of it is free just for the asking. Competition is fierce and everyone wants to sell you the latest and greatest marketing magic. At least for that day. Let’s acknowledge that there is a “race to the bottom” via increasing free play and giving away buffets—so what’s next? Bulletin: You can’t cheat the process. Every house has to be built by first laying a solid foundation for success. Here’s the good thing—no problema. It’s amazing how many of your fellow marketing execs aren’t covering their assets—you know, like:
W
focused. Make sure you get you some data! Eliminating unnecessary expenses.“Oh sure—we’ve already
done that.” No, you haven’t. You’ve told somebody else or a whole bunch of somebody elses to do it. Challenge your team daily with one simple question: “Is it nice or is it necessary?” Once people get focused on what they actually need to do their jobs, and the fact you’re going to hold them accountable for that, a lot of “fluff ” goes away. Reinforcing your brand. Your brand is more
than a slogan and a logo. It’s your face to the world, and you must find ways to reinforce it throughout your organization. As a good friend of mine, a marketing mind I respect and shall go unnamed, says, “Your front line must live it in order for your marketing team to say it.”
Using data to make decisions. It’s still shocking to see how
Having fun. This industry will chew you up and spit you out if you cannot find ways to make a 24/7/365 job fun. And if you think about it, what is more fun than a casino? Great food and entertainment, guests with fun and quirky personalities, gambling, fun and rewarding promotions, developing consistent and fair offers to get them to come back… If you cannot have fun working in this environment, where can you have fun?
often people simply do not take the time to see what something did before continuing to do it or to change it. With all the tools at our fingertips, with new technologies to tell us where and when guests are making their buying decisions, our ability to collect and have timely and meaningful data impact our minute-to-minute strategies has never been better or more
Ben Gordon is the owner and principal of Tribal Resource, LLC. After a successful 30-year career in advertising and marketing, he now works with tribal and casino executives in mentoring and developing tribal talent across the many disciplines of each enterprise. For more information, visit TribalResource.com.
Realizing that revenue comes from many different sources.
That’s right, it’s more than just slot machines. What are you doing to drive revenue from every direction?
34 TRIBAL GOVERNMENT G AMING 2015
A COMMODITY OR A SERVICE? BY MICHAEL A. MECZKA
I
n competitive casino environments, the marketing team has the most difficult task of differentiating what is quickly becoming a commodity experience. Casinos offer the same exact games with the same exact titles, with essentially the same exact pay-tables from the same exact manufacturers. How can a casino executive motivate a patron to gamble at one casino over another? Simply learn what the patron wants, and deliver. Begin by implementing a program to clarify the basic four elements of determining the gaming patron’s wants and needs. The following may seem elementary, but far more casinos opt to ignore than learn about their market or their patron. First, conduct a market profile to decide the current competitive set as defined by the patrons, not by non-gambling casino executives. Second, segment the existing database to determine which segments are profitable and which segments are wearing out more carpeting than they are worth. Third, conduct a competitive analysis of the strengths, weaknesses, opportunities and threats among the patrondefined competitive set of properties. This would include a comparative shop—actually playing at the primary competitor(s)—to discover firsthand their reinvestment, loyalty building and rewards strategies, to name a few. Fourth, review all and outline your own unique tactics that will deliver the highest perceived values to your most valuable gaming patron segments. Conduct qualitative immersion sessions with targeted patrons to be certain that what has been developed is what these patrons expect. This will ensure loyalty from the 20 percent who generate 80 percent of the gambling revenue. Be will-
ing to “fire” those patrons in your database who are discovered to bring little or no value. The above four exercises will help define what the gaming patron expects and provide a path to meet those expectations. When done properly in a competitive market, a casino will develop more loyal customers and understanding from its database through word-ofmouth, and do so by simply meeting their modest expectations. Gaming patrons do not expect to be overly rewarded. They expect to stay in play for a reasonable amount of time proportionate to their gambling budget for that specific casino gambling experience. Time and again, we hear the plea, “Let me play for a while. Let my $100 last me an hour or two. Don’t take it in the first 10 minutes!” We also hear the lament of winning too quickly. When experiencing a relatively big win (under $1,199) in the first 10 minutes of play, patrons continue to play even though they have more than doubled or tripled their starting gambling budget. Why? “I am not ready to go home. I am here to relax and escape. Just let me play. I’ll give you all my gambling budget, but let me play for the time allotted to be entertained.” It is the entertainment of gambling they expect. Remember Ace Rothstein in Casino: In the casino, the cardinal rule is to keep them playing and keep them coming back. The longer they play, the more they lose. In the end, we get it all. Let’s keep them coming back. Michael A. Meczka is president of Meczka Marketing/Research/Consulting, Inc. During the company’s 35-year history, it has completed numerous projects focused on improving the total gaming experience. For more information, visit mmrcinc.com.
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www.ggbmagazine.com www.tribalgovernmentgaming.com 35
SOCIAL ACCEPTANCE BY MARK ELMORE
s an ad guy, I’ve always remembered a quote by Robert Woodruff, the founder of Coca-Cola, who said, “I’ll put a Coke within an arm’s reach of desire.” It was advertising and marketing’s job to create the desire, and distribution’s job to get the product out there, everywhere. Today is different. In the digital age, every product is literally within arm’s reach. Pull out the mobile phone, and find anything you want, whenever you want to. And therein lies the opportunity. Our customers are gamblers, after all. Their desire to experience the rush of playing and winning games of chance and skill can now be fulfilled by us whether they are in our establishments or not, by playing our tribal online social casino games. We can develop deeper, more fulfilling, more rewarding relationships by keeping them connected to us. They are with us even when they are not actually with us—thus underscoring that in this day and age, successful brands (relationships) must be totally interactive and immersive; customers are loyal only when they can engage with us on their terms, whenever they wish, so that we become an always-available, pleasurable part of their lives. Online social casino gaming can and should be an extension of your brand. It gives us new tools for player acquisition and player reactivation—more ways to increase player engagement, increase loyalty, and most importantly, generate incremental visits and increased spend at the property. By offering our own online casino games and social gaming, current customers and potentially new customers to the property can play for fun and for virtual credits. (It’s important to note that the thrill of winning exists even if the prize is only virtual, because it satisfies our primal need to play and be rewarded.)
A
The goal is twofold: Engage customers—own their “time on device” when they desire to play outside the casino, whether it be on their desktop, tablet or mobile (in fact, more than half of all social gaming is now done on mobile), understanding that they’re going to play somewhere, and the last thing you want is for your good players to start playing a competitor’s online games. And secondly, turn those online visits into property visits. Do that by rewarding free online play with virtual credits for food and beverage, lodging, entertainment and/or other discounts that they must redeem in your property. Plus, you can tailor the redemption periods for credits won online to increase player visits on “off ” days, difficult times of the year, entertainment acts that are not selling, or to increase awareness or boost volume at new property amenities like restaurants, lounges, spa, etc. Here’s some compelling info that’s available for public consumption: Data from Maryland Live! casino’s play-for-free site indicates that 12 percent of the online free-play database came into the casino to play for real money. Of these, 40 percent came more frequently, were worth 20 percent more per visit, and stayed 10 percent longer than other customers. Let me repeat that: more frequency, more worth and longer stays than other customers. That is social behavior we can all get excited about. I’ll close with a paraphrase of Mr. Woodruff ’s old maxim: “We’ll put a game within an arm’s reach of desire,” and keep the hearts and minds of our current customers and win new ones. After all, hasn’t it always been about “time on device?” Mark Elmore is CEO of Gaga, a full-service advertising and marketing firm creating and executing marketing and advertising solutions across all media disciplines. Prior to founding Gaga in 2007, he directed advertising and marketing for Trump Plaza and the Isle of Capri casinos. For more information, visit Gaganation.com.
SUPERCHARGING PLAYER REVENUE GROWTH BY GARY BORDER
Here are six steps to immediately begin to increase gaming revenue:
1
All casinos should invest in aggressive player development departments. To jumpstart growth and build both revenue and market share, enlist your player development staff to create player appreciation events. Use personalized campaigns to target your inactive premium-level players and any defecting customers. It’s relatively inexpensive, and since the results can be measured in as little as a few weeks, there’s not a lot of risk. Personal touches are powerful loyalty builders, and your property can use the slower midweek space to lavish benefits on these player segments.
36 TRIBAL GOVERNMENT G AMING 2015
2
Research your better players. It’s important to understand what keeps bringing them back, and it’s helpful to know what it would take to bring them in more—especially since it’s a safe bet they’re sharing their gambling dollars with your competition. You may be surprised how few of them are driven solely by comps. Sometimes they just like to feel “safe,” and the difference can be your entertainment, dining options, or even a favorite server or dealer.
3
Step back and take a fresh look at your brand positioning relative to your competition. It’s important that your messaging and services be different. Your brand needs these three components to stand out:
a. Uniqueness from your competition in the market; b. Relevance to the gambler audience you want to attract; and, c. Clearly defined service and product benefits you can deliver on. A great position defines your brand so precisely that it simultaneously defines your competition. We once ran billboards that read: • “Sure, you could earn a comp someplace else, but then you’d actually have to eat there!” • “Nowadays every casino has a theme. Ours is gambling!” Our client indisputably offered both the best dining and gaming differentiation in all categories. Understanding the market starts with thoroughly understanding yourself.
4
Use social and mobile media to accelerate your brand exposure. Mobile apps and websites can deliver clear calls to action considerably faster than mail and more personally than advertising. Not only does it keep your customers informed about coming attractions, but the applications give players instant point redemption, event registration, offer redemptions and more. One of our regional casinos did away with mailers entirely in dealing with their most important gamblers. The same information was delivered instantaneously through applications. They drew higher response rates, eliminated print and postage expenses, and could be tracked instantaneously. Granted, we tested this shift prior to making wholesale
THERE’S NO ‘I’ IN TEAM BY JOHN MANGINI
W
hen executives look at what makes a casino successful, both external and internal engagements are taken into account to identify how it will impact a property’s bottom line. The external engagements with players are critical points for all properties, since this is the source of the property’s identity and player loyalty that creates the revenue opportunities. But how engaged will your players be if your staff is completely disengaged from the direction of your property? To make guests feel welcome, you must first make your staff feel welcome. We have proven that an engaged workforce leads to higher customer satisfaction and higher RevPar that goes beyond the gaming revenue. In an industry that counts on player loyalty, it makes sense to put an equal focus on employee loyalty. One of the primary components of building an engaged workforce is a dynamic employee recognition and rewards program. Recognized employees have been shown to work harder, stay with an organization longer and have more success than those working in an environment without a recognition program. When designing a recognition and engagement program, there are a few things to keep in mind. First, choose a partner that fully understands organization goals and what executives are looking to accomplish with a program. Second, find a partner that understands micro-targeting strategies and has the brand relationships to motivate employees with desirable merchandise. And third, design a program strategy that 38 TRIBAL GOVERNMENT G AMING 2015
changes. I’d recommend you proceed cautiously as to avoid disenfranchising existing players who prefer traditional mail. Also, consider the benefits of geo-fencing, which is emerging as a powerful tool to reach gamblers precisely when they’re most susceptible to your message.
5
Plan mass-market events that support your position and attract new players with big purses. Tournaments targeted to slot and table players can be very effective. Events should be designed to entice the three big markets: past players, current players and prospects who gamble with your competitors.
6
Prospecting ensures a future with fresh players who will counter those you may lose to competitors or strains in the economy. Fish for new players using third-party databases with specific player information. Big data enhancements can increase targeting accuracy and response, but beware of the tendency to over-reward, as creating unrealistic future expectations is ultimately damaging to the brand. Gary Border is president of Marketing Results, the first agency devoted to database marketing and brand development solely for the casino industry. He has worked in the past for Harrah’s Entertainment, the Trump Organization and Horseshoe Gaming. Marketing Results has more than 100 casino clients. For more information, visit marketingresults.net.
recognizes and engages employees through multiple touch points within the organization. Strategies can include anything from group recognitions for goals achieved to individual recognitions for milestones achieved. Additionally, the program must include a peer-to-peer recognition component. Employees recognized by peers feel like they’re part of a team, with a common goal pushing them to work harder, unlike those who are not recognized by their peers. It’s your budget, and the rewards that are offered should be self-liquidating, as they are funded through the lift in the business. As for player engagements, your loyal players want to feel valued beyond transient players, and there is no better way to demonstrate this than hosting an event that’s exclusive to your most loyal players. Create customized reward events tailored to players’ need of feeling valued, and that personalize the experience today’s players are seeking. Shopping spree events allow multi-generational players to redeem their hard-earned points for tangible products across multiple product categories that will leave them satisfied and eager to get more involved. Today’s players and employees want to be appreciated, want aspirational rewards and most of all, want choice. Give them what they want, and watch your revenue and business grow year over year. John Mangini, CRP, is marketing manager for Rymax Marketing Services/Brainstorm Logistics. Mangini is a Certified Recognition Professional with over 20 years experience in marketing for both brands and agencies whose contributions to Rymax have helped the organization see significant growth in revenue. For more information, visit rymaxinc.com.
TribalGovernment Gaming 2015 Directory
NO FEDERALLY RECOGNIZED TRIBES
STATES AND PROVINCES WITH EXISTING CLASS lll TRIBAL GAMING
STATES WITH TRIBAL PRESENCE, SOME WITH VARIOUS FORMS OF CLASS II GAMING
NO TRIBAL GAMING PERMITTED
Tribal Government Gaming
2015 D I R E C T O R Y ALABAMA
Poarch Band of Creek Indians
Class II
WIND CREEK CASINO & HOTEL
Poarch Band of Creek Indians
CREEK CASINO WETUMPKA 100 River Oaks Dr. Wetumpka, AL 36092-3084 Mailing: PO Box 970 Wetumpka, AL 36092-0029 Phone: 334-514-0469 Toll Free: 800-897-7198 www.pcigaming.com Casino size: 30,000 sq. ft. Gaming Machines 1,200 Chief Operating Officer: Ron Nesbitt Poarch Band of Creek Indians
CREEK CASINO MONTGOMERY 1801 Eddie L.Tullis Dr. Montgomery, AL 36117 Phone: 334-273-9003 Toll Free: 800-958-9003 www.pcigaming.com Casino size: 46,808 sq. ft. Gaming Machines 1,700 Chief Operating Officer: Ron Nesbitt
303 Poarch Rd. Atmore, AL 36502 Mailing: PO Box 09 Atmore, AL 36504 Phone: 251-368-8007 Toll Free: 866-946-3360 www.pcigaming.com Casino size: 80,000 sq. ft. Gaming Machines 1,607 Chief Operating Officer: Ron Nesbitt
ALASKA Class II Qagan Tayagungin Tribe of Sand Point
AGATE PULL TABS 100 Municipal Building Room 7A Sand Point, AK 99661-0447 Mailing: PO Box 447 Sand Point, AK 99661-0447 Phone: 907-383-5833 Pull Tab Machines 10 GM: Tabatcha Holnberg
40 TRIBAL GOVERNMENT G AMING 2015
Klawock Cooperative Association
Native Village of Barrow Tribal Government
Tlingit and Haida Indians of CBJ
KLAWOCK IRA SMOKE SHOP
NATIVE VILLAGE OF BARROW PULL TABS
TINGLIT AND HAIDA INDIANS
310 Bayview Blvd. Klawock, AK 99925 Mailing: PO Box 430 Klawock, AK 99925-0430 Phone: 907-755-2265 Bingo 60 seats GM: Cheryl Edenshaw
742 Stevenson St. Barrow, AK 99723-1149 Mailing: PO Box 1139 Barrow, AK 99723-1139 Phone: 907-852-2077 Toll Free: 800-478-4412 Casino size: 550 sq. ft. Table Games 8 Tribal President: Thomas Oleman GM: Dorothy Edwardson
3235 Hospital Drive Juneau, AK 99801 Phone: 907-463-5680 www.ccthita.org Bingo 200 seats Bingo Manager: Danielle Lindoff
METLAKATLA INDIAN COMMUNITY BINGO
Sitka Tribe of Alaska
San Carlos Apache Tribe
8 Milton St. Metlakatla, AK 99926-0008 Mailing: PO Box 8 Metlakatla, AK 99926 Phone: 907-886-4441 Casino size: 6,000 sq. ft. Gaming Machines 90 Bingo 120 seats GM: Joni Hudson
SITKA TRIBAL BINGO
APACHE GOLD HOTEL CASINO RESORT
Metlakatla Indian Community
235 Katlian St. Sitka, AK 99835 Phone: 907-747-3207 www.sitkatribe.org Bingo 100 seats President: Camille Ferguson Sun’aq Tribe of Kodiak
SUN’AQ TRIBAL BINGO 312 West Marine Way Kodiak, AK 99615 Phone: 907-486-6735 Bingo 299 seats GM: Gary Watson
ARIZONA Class II & III
Highway 70-Mile Post 258 San Carlos, AZ 85501 Mailing: PO Box 1210 San Carlos, AZ 85550-0357 Phone: 928-475-7800 Toll Free: 800-272-2438 www.apachegoldcasinoresort.com Casino size: 60,000 sq. ft. Apache Gold Best Western Hotel (146 rooms) Slots 699 Table Games 8 Bingo 1,000 seats Director of Gaming Operations: Linda Michaels
Pascua Yaqui Tribe
Tohono O’odham Nation
Tonto Apache Tribe
Gila River Indian Community
BLUEWATER RESORT & CASINO
CASINO OF THE SUN
DESERT DIAMOND CASINO
MAZATZAL CASINO
VEE QUIVA CASINO
Beeline Hwy. 87, Mile Post 251 Payson, AZ 85541 Mailing: PO Box 1820 Payson, AZ 85547-1820 Phone: 928-474-6044 Toll Free: 800-777-7529 www.777play.com Casino size: 38,000 sq. ft. Slots 422 Table Games 7 Bingo 280 seats GM: Roger Leslie
6443 N. Komatke Lane Laveen, AZ 85339 Mailing: PO Box 6790 Chandler, AZ 85246-6790 Phone: 520-796-7777 Toll Free: 800-946-4452 www.wingilariver.com/vee-quiva Casino size: 70,000 sq. ft. Slots 950 Table Games 36 Bingo 550 seats GM: Jeff Martin
Quechan Indian Tribe
Gila River Indian Community
PARADISE CASINO
WILD HORSE PASS HOTEL & CASINO
11300 Resort Dr. Parker, AZ 85344-7549 Phone: 928-669-7000 Toll Free: 888-243-3360 www.bluewaterfun.com Casino size: 30,000 sq. ft. Bluewater Resort (200 rooms) Slots 523 Table Games 13 Bingo 350 seats GM: Art Navarr
7406 S. Camino de Oeste Rd. Tucson, AZ 85746-9308 Mailing: 5655 W. Valencia Rd. Tucson, AZ 85746 Phone: 520-883-1700 Toll Free: 800-344-9435 www.casinodelsol.com Casino size: 50,000 sq. ft. Slots 1,300 Table Games 22 Assistant GM: Sylvia Lopez
Fort McDowell Yavapai Nation
Yavapai—Prescott Indian Tribe
FORT McDOWELL CASINO
BUCKY’S CASINO & PRESCOTT RESORT 1500 East Highway 69 Building B Prescott, AZ 86301-5640 Mailing: PO Box 10190 Prescott, AZ 86304-0190 Phone: 928-776-5695 Toll Free: 800-756-8744 www.buckyscasino.com Casino size: 24,000 sq. ft. Prescott Resort (160 rooms) Slots 309 Bingo 150 seats Table Games 7 GM: Simon Fort Salt River Pima–Maricopa Indian Community
Yavapai-Apache Nation
CLIFF CASTLE CASINO 555 Middle Verde Rd. Camp Verde, AZ 86322 Phone: 928-567-7900 Toll Free: 800-381-7568 www.cliffcastlecasino.net The Lodge at Cliff Castle (82 rooms) Casino size: 140,000 sq. ft. Slots 656 Table Games 17 GM: Mary Ketterling
CASINO ARIZONA 524 N. 92nd St. Scottsdale, AZ 85256-5402 Mailing: PO Box 10099 Scottsdale, AZ 85271-0099 Phone: 480-850-7777 Toll Free: 877-724-4687 www.casinoaz.com Casino size: 100,000 sq. ft. Slots 927 Table Games 36 CEO: Dennis Leong Salt River Pima–Maricopa Indian Community
CASINO ARIZONA AT TALKING STICK 9800 E. Indian Bend Rd. Scottsdale, AZ 85256 Mailing: PO Box 10099 Scottsdale, AZ 85271-0099 Phone: 480-850-7777 Toll Free: 877-724-4687 www.casinoaz.com Casino size: 240,000 sq. ft. Slots 801 Table Games 94 CEO: Dennis Leong Pascua Yaqui Tribe
CASINO DEL SOL 5655 W. Valencia Rd. Tucson, AZ 85746 Phone: 520-838-6506 Toll Free: 800-344-9435 www.casinodelsol.com Casino size: 240,000 sq. ft. Slots 1,044 Table Games 35 Bingo 694 seats CEO: Alex Amador
Highway 86 Mile Post 55 Why, AZ 85321 Mailing: PO Box 10 Ajo, AZ 85321-0010 Phone: 520-547-4306 www.ddcaz.com Casino size: 5,000 sq.ft. Slots 56 CEO: Andrew Asselin
Cocopah Tribe
COCOPAH CASINO & BINGO 15138 S. Avenue B Somerton, AZ 85350-7648 Phone: 928-726-8066 Toll Free: 800-237-5687 www.cocopahresort.com Casino size: 24,000 sq. ft. Slots 512 Bingo 350 seats Table Games 8 Acting GM: Bob McClendon Tohono O’odham Nation
DESERT DIAMOND CASINO—I-19 1100 West Pima Mine Rd. Sahuarita, AZ 85629-9624 Mailing: PO Box 22230 Sells, AZ 85734-2230 Phone: 520-294-7777 Toll Free: 866-332-9467 www.desertdiamondcasino.com Casino size: 185,000 sq. ft. Slots 696 Table Games 6 GM: Henry Child Tohono O’odham Nation
DESERT DIAMOND CASINO NOGALES 7350 S Nogales Hwy. Tucson, AZ 85634 Mailing: PO Box 22230 Tucson, AZ 85734-2230 Phone: 520-294-7777 Toll Free: 866-332-9467 www.desertdiamondcasino.com Casino size: 165,000 sq. ft. Slots 1,089 Table Games 30 Bingo 270 seats GM: Henry Child
10424 N. Fort McDowell Rd. Fountain Hills, AZ 85264 Mailing: PO Box 18359 Fountain Hills, AZ 85264-8359 Phone: 480-837-1424 Toll Free: 800-843-3678 www.fortmcdowellcasino.com Casino size: 150,000 sq. ft. Radisson Hotel (247 Rooms) Slots 903 Table Games 28 Bingo 1,700 GM: Blake Cumbers Ak-Chin Indian Community
HARRAH’S PHOENIX AK-CHIN CASINO 15406 N. Maricopa Rd. Maricopa, AZ 85239 Phone: 480-802-5000 Toll Free: 800-427-7247 www.harrahs.com Casino size: 40,000 sq. ft. Harrah’s Phoenix Ak-Chin Resort (148 rooms) Slots 1,100 Table Games 43 Bingo 470 seats GM: Robert Livingston White Mountain Apache
HON-DAH RESORT CASINO 777 Hwy. 260 Pinetop, AZ 85935 Phone: 928-369-0299 Toll Free: 800-929-8744 www.hon-dah.com Casino size: 18,600 sq. ft. Hon-Dah Hotel (386 rooms) Slots 800 Table Games 7 GM: Brent Kurth
450 Quechan Drive Yuma, AZ 85366 Mailing: PO Box 2737 Yuma, AZ 85366-2737 Phone: 760-572-7777 Toll Free: 888-777-4946 www.paradise-casinos.com Casino size: 11,613 sq. ft. Slots 506 Bingo 300 seats GM: Charles Montague
5040 Wild Horse Pass Blvd. Chandler, AZ 85226 Phone: 520-796-7777 Toll Free: 800-WIN-GILA www.wingilariver.com/wild-horse-pass Casino size: 100,000 sq. ft. Wild Horse Pass Hotel (242 rooms) Slots 990 Table Games 65 GM: Michael Olujic
Fort Mojave Tribe
SPIRIT MOUNTAIN CASINO 8555 S. Hwy. 95 Mohave Valley, AZ 86440-9309 Mailing: PO Box 6588 Mohave Valley, AZ 86440-6588 Phone: 928-346-2000 Toll Free: 888-837-4030 Casino size: 9,500 sq. ft. Slots 243 Tribal Chair: Timothy Williams GM: Jack Medrano Fort Mojave Tribe
YAVAPAI CASINO 1505 E. Hwy. 69 Prescott, AZ 86301-5641 Mailing: PO Box 10190 Prescott, AZ 86304-0190 Phone: 928-445-5767 Toll Free: 800-756-8744 www.buckyscasino.com Casino size: 6,000 sq. ft. Slots 244 GM: Steve Bracety
SPIRIT MOUNTAIN CASINO 8555 S. Hwy. 95 Mohave Valley, AZ 86440-9309 Mailing: PO Box 6588 Mohave Valley, AZ 86440-6588 Phone: 928-346-2000 Toll Free: 888-837-4030 Casino size: 9,500 sq. ft. Slots 243 Tribal Chair: Timothy Williams GM: Jack Medrano
Gila River Indian Community
LONE BUTTE CASINO 1077 S. Kyrene Rd. Chandler, AZ 85226 Mailing: PO Box 6790 Chandler, AZ 85226-6790 Phone: 520-796-7777 Toll Free: 800-946-4452 www.wingilariver.com/lone-butte Casino size: 120,000 sq. ft. Slots 850 Table Games 21 Bingo 750 seats GM: Caroline Thompson
Yavapai—Prescott Indian Tribe
CALIFORNIA Class II & III Agua Caliente Band of Cahuilla Indians
AGUA CALIENTE CASINO RESORT SPA 32-250 Bob Hope Drive Rancho Mirage, CA 92270-2704 Phone: 760-321-2000 Toll Free: 866-999-1995 www.hotwatercasino.com Casino size: 70,000 sq. ft. Agua Caliente Resort (340 rooms) Slots 1,400 Table Games 60 Bingo 650 seats GM: C.J. Graham Augustine Band of Mission Indians
Navajo Nation
TWIN ARROWS NAVAJO CASINO RESORT 22181 Resort Blvd. Flagstaff, AZ 86004 Toll Free: 855-946-8946 www.twinarrows.com Casino size: 170,000 sq. ft. Slots 1089 Table Games 30 President: Ben Shelly
AUGUSTINE CASINO 84-001 Ave. 54 Coachella, CA 92236-9780 Phone: 760-391-9500 Toll Free: 888-PLAY2WIN www.augustinecasino.com Casino size: 42,000 sq. ft. Slots 800 Table Games 10 GM: Jef Bauer
www.tribalgovernmentgaming.com 41
TribalGovernment Gaming 2015 Directory
Colorado River Indian Tribes
TribalGovernment Gaming 2015 Directory
Barona Band of Mission Indians
Cahuilla Band of Mission Indians
Colusa Indian Community
Elk Valley Rancheria
Campo Kumeyaay Nation
COLUSA CASINO RESORT
ELK VALLEY CASINO
GOLDEN ACORN CASINO
BARONA VALLEY RANCH RESORT & CASINO
CAHUILLA CREEK CASINO
3770 Hwy. 45 Colusa, CA 95932-1267 Phone: 530-458-8844 Toll Free: 800-655-8946 www.colusacasino.com Colusa Casino Hotel (55 rooms) Casino size: 66,000 sq. ft. Slots 1,004 Table Games 12 Bingo 700 seats GM: Victor Fernandez
2500 Howland Hill Rd. Crescent City, CA 95531-9241 Phone: 707-464-1020 Toll Free: 888-574-2744 www.elkvalleycasino.com Casino size: 23,000 sq. ft. Slots 310 Table Games 9 Bingo 250 seats CEO: Larry Johnson
1800 Golden Acorn Way Campo, CA 91906 Phone: 866-794-6244 Toll Free: 866-7-WINBIG www.goldenacorncasino.com Casino size: 40,000 sq. ft. Slots 750 Table Games 8 Bingo 150 seats GM: Larry Drousc
Cabazon Band of Mission Indians
Federated Indians of Graton Rancheria
FANTASY SPRINGS CASINO
GRATON RESORT & CASINO
1932 Wildcat Canyon Rd. Lakeside, CA 92040-1546 Phone: 619-443-2300 Toll Free: 888-7-BARONA (7227662) www.barona.com Casino size: 310,000 sq. ft. Barona Valley Ranch Resort (397 rooms) Slots 2,000 Table Games 95 GM: Rick Salinas
52702 Hwy. 371 Anza, CA 92539 Mailing: PO Box 390854 Anza, CA 92539-0854 Phone: 951-763-1200 www.cahuillacasino.com Casino size: 14,000 sq. ft. Slots 320 GM: Leonardo Pasquarelli
Coyote Valley Band of Pomo Indians
COYOTE VALLEY CASINO
Bear River Band of the Rohnerville Rancheria
BEAR RIVER CASINO 11 Bear Paws Way Loleta, CA 95551 Phone: 707-733-9664 Toll Free: 800-761-2327 www.bearrivercasino.com Casino size: 13,056 sq. ft. Slots 370 Table Games 15 GM: John O’Neil Tuolumne Me-Wuk Tribe
BLACK OAK CASINO RESORT 19400 Tuolumne Rd. N Tuolumne, CA 95379-9724 Phone: 209-928-9300 Toll Free: 877-747-8777 www.blackoakcasino.com Casino Size: 65,000 sq. ft. Slots 1,200 Table Games 24 GM: Ron Patel Blue Lake Rancheria
BLUE LAKE CASINO & HOTEL 777 Casino Way Blue Lake, CA 95525 Mailing: PO Box 1128 Blue Lake, CA 95525-1128 Phone: 707-668-9770 Toll Free: 877-BLC2WIN (2522946) www.bluelakecasino.com Casino size: 44,500 sq. ft. Blue Lake Hotel (102 rooms) Slots 750 Table Games 18 Bingo 500 seats CEO: Arla Ramsey Yocha Dehe Wintun Nation
CACHE CREEK CASINO RESORT 14455 Hwy. 16 Brooks, CA 95606-0065 Mailing: PO Box 65 Brooks, CA 95606-0065 Phone: 530-796-3118 Toll Free: 800-992-8686 www.cachecreek.com Casino size: 94,000 sq. ft. Cache Creek Resort (200 rooms) Slots 2,300 Table Games 130 GM: Randy Takemoto
Pauma Band of Mission Indians
CASINO PAUMA 777 Pauma Reservation Rd. Pauma Valley, CA 92061 Mailing: PO Box 1067 Pauma Valley, CA 92061-1067 Phone: 760-742-2177 Toll Free: 877-687-2862 www.casinopauma.com Casino size: 42,500 sq. ft. Slots 1,000 Table Games 21 GM: Harry Taylor Cher-Ae Heights Indian Community of Trinidad
CHER-AE HEIGHTS CASINO 27 Scenic Drive Trinidad, CA 95570-9767 Mailing: PO Box 610 Trinidad, CA 95570-0630 Phone: 707-677-3611 Toll Free: 800-684-2464 www.cheraeheightscasino.com Casino size: 50,000 sq. ft. Slots 330 Table Games 13 Bingo 800 seats GM: Ron Badouin Chicken Ranch Band of Me-wuk Indians
7751 N. State St. Redwood Valley, CA 95470-9663 Mailing: PO Box 388 Calpella, CA 95418-0388 Phone: 707-485-0700 Toll Free: 800-332-9683 www.coyotevalleycasino.com Casino size: 10,000 sq. ft. Slots 250 Tables Games 14 GM: Norman Runyan Alturas Rancheria
901 County Rd. 56 Alturas, CA 96101 Mailing: PO Box 910 Alturas, CA 96101-0910 Phone: 530-233-3141 Casino size: 6,200 sq. ft. Slots 120 GM: Shawn Normington Susanville Indian Rancheria
DIAMOND MOUNTAIN CASINO 900 Skyline Drive Susanville, CA 96130 Phone: 530-252-1100 Toll Free: 877-319-8514 www.diamondmountaincasino.com Casino size: 26,000 sq. ft. Slots 225 Table Games 3 Bingo 60 seats GM: Campbell Jamieson
Santa Ynez Band of Chumash Indians
CHUMASH CASINO RESORT 3400 E. Hwy. 246 Santa Ynez, CA 93460-9405 Phone: 805-686-0855 Toll Free: 800-248-6274 www.chumashcasino.com Casino size: 280,000 sq. ft. Chumash Casino Resort Hotel (206 rooms) Slots 2,000 Table Games 55 Bingo 1,000 seats COO & GM: Bill Peters
42 TRIBAL GOVERNMENT G AMING 2015
Mooretown Rancheria of Maidu Indians
FEATHER FALLS CASINO 3 Alverda Dr. Oroville, CA 95966-9379 Phone: 530-533-3885 Toll Free: 877-652-4646 www.featherfallscasino.com Casino size: 118,112 sq. ft. The Lodge (84 Rooms) Slots 1,100 Table Games 19 CEO: Ed Gilbert Manchester Band of Pomo Indians
GARCIA RIVER CASINO 22215 Windy Hollow Road Point Arena, CA 95468 Phone: 707-467-5300 www.thegaciarivercasino.com Casino size: 11,000 sq. ft. Slots 160 GM: Stanley Spencer Tule River Indian Tribe
EAGLE MOUNTAIN CASINO 681 S Tule Rd. Porterville, CA 93257 Mailing: PO Box 1659 Porterville, CA 93258-1659 Phone: 559-788-6220 Toll Free: 800-903-3353 www.eaglemtncasino.com Casino size: 70,000 sq. ft. Slots 1,500 Table Games 11 Bingo 500 seats GM: Tom Stewart
288 Golf Course Drive West Rohnert Park, CA 94928 Phone: 707-588-7100 www.gratonresort&casino.com Casino size: 320,000 sq. ft. Slots 3,000 Table Games 144 GM: Joe Hasson Rincon Band of Luiseno Mission Indians
HARRAH’S RESORT SOUTHERN CALIFORNIA
DESERT ROSE CASINO
CHICKEN RANCH BINGO & CASINO 16929 Chicken Ranch Rd. Jamestown, CA 95327-9779 Phone: 209-984-3000 Toll Free: 800-75-BINGO Casino size: 30,000 sq. ft. Slots 345 Bingo 400 seats GM: Randy Carter
84-245 Indio Springs Pkwy. Indio, CA 92203-3499 Phone: 760-342-5000 Toll Free: 800-827-2946 www.fantasyspringsresort.com Casino size: 100,000 sq. ft. Palm Spring Hotel (250 rooms) Slots 2,000 Table Games 40 Bingo 750 seats GM: Paul Ryan
Berry Creek Rancheria of the Tyme-Maidu Tribe
GOLD COUNTRY CASINO 4020 Olive Hwy. Oroville, CA 95966-5527 Phone: 530-534-9892 Toll Free: 800-334-9400 www.goldcountrycasino.com Casino size: 60,000 sq. ft. Hotel (87 rooms) Slots 900 Table Games 22 Bingo 300 seats GM: John Lind
777 Harrah’s Rincon Way Valley Center, CA 92082 Phone: 760-751-3100 Toll Free: 877-777-2457 www.harrahs.com Casino size: 59,000 sq. ft. The Harrah’s Rincon Resort (662 rooms) Slots 1,700 Table Games 59 GM: Janet Beronio Chemehuevi Indian Tribe
HAVASU LANDING RESORT & CASINO 5 Main St. Havasu Lake, CA 92363 Mailing: PO Box 1707 Havasu Lake, CA 92363-1707 Phone: 760-858-4593 Toll Free: 800-307-3610 www.havasulanding.com Casino size: 6,900 sq. ft. Slots 248 Table Games 4 GM: Jackie Gordon Round Valley Indian Tribes
HIDDEN OAKS CASINO 76700 Hwy. 162 Covelo, CA 95428 Mailing: PO Box 95 Covelo, CA 95428 Phone: 707-983-6898 Slots 100 GM: Randy Wolfin Jamul Indian Village
HOLLYWOOD CASINO JAMUL 14191 Highway 94 Jamul, CA 91935 Phone: 619-669-4785 Casino size: 200,000 sq. ft. Slots 1,700 Table Games 50 Manager: Penn National Gaming
Big Valley Band of Pomo Indians
Smith River Rancheria
HOPLAND SHO-KA-WAH CASINO
KONOCTI VISTA CASINO, RESORT & MARINA
13101 Nokonis Rd. Hopland, CA 95449-9725 Phone: 707-744-1395 Toll Free: 888-SHOKAWAH www.shokawah.com Casino size: 70,000 sq. ft. Slots 550 Table Games 8 Bingo 100 seats GM: Roman Carrillo
2755 Mission Rancheria Rd. Lakeport, CA 95453 Mailing: PO Box 57 Finley, CA 95435-0057 Phone: 707-262-1900 Toll Free: 800-FUN-1950 www.kvcasino.com Casino size: 12,000 sq. ft. Hotel (80 rooms) Slots 350 Table Games 6 Interim GM: Damien Wickerd
350 N. Indian Rd. Smith River, CA 95567-9525 Phone: 707-487-7777 Toll Free: 866-777-7170 www.lucky7casino.com Casino size: 45,000 sq. ft. Slots 319 Table Games 3 Bingo 130 seats GM: Terry Westrick
Jackson Rancheria of Me-Wuk Indians
JACKSON RANCHERIA CASINO HOTEL 12222 New York Ranch Rd. Jackson, CA 95642-9407 Phone: 209-223-1677 Toll Free: 800-822-9466 www.jacksoncasino.com Casino size: 257,789 sq. ft. Jackson Rancheria Hotel (146 rooms) Slots 1,600 Table Games 48 Bingo 800 seats CEO: Rich Hoffman
LUCKY 7 CASINO
Morongo Band of Mission Indians
MORONGO CASINO RESORT & SPA 49500 Seminole Dr. Cabazon, CA 92230-2200 Phone: 888-667-6646 Toll Free: 800-252-4499 www.morongocasinoresort.com Casino size: 148,000 sq. ft. Morongo Resort (310 rooms) Slots 2,580 Table Games 60 Bingo 300 seats GM: David Brents
Pala Band of Mission Indians
PALA CASINO RESORT & SPA 11154 Hwy. 76 Pala, CA 92059 Mailing: 35008 Pala Temecula Rd. PMB 40 Pala, CA 92059-0040 Phone: 760-510-5100 Toll Free: 877-946-7252 www.palacasino.com Casino size: 40,000 sq. ft. Hotel (507 rooms) Slots 2,000 Table Games 87 CEO: Bill Bembenek
Bishop Paiute Tribe Hoopa Valley Tribe
PAIUTE PALACE CASINO
LUCKY BEAR CASINO Shopping Center Hwy. 96 Hoopa, CA 95546-0729 Phone: 530-625-5198 www.hoopa-nsn.gov/enterprises/casino.htm Casino size: 5,000 sq. ft. Lucky Bear Hotel (21 rooms) Slots 110 Table Games 2 GM: Norvin Hostler
Big Sandy Rancheria Band of Western Mono Indians
MONO WIND CASINO 37302 Rancheria Lane Auberry, CA 93602-1060 Mailing: PO Box 1060 Auberry, CA 93602-0337 Phone: 559-855-4350 www.monowind.com Casino size: 10,000 sq. ft. Slots 330 GM: Ms. Kerry Smith
2742 N. Sierra Hwy. Bishop, CA 93514 Phone: 760-873-4150 Toll Free: 888-372-4883 (PAIUTE) www.paiutepalace.com Casino size: 16,000 sq. ft. Slots 345 Table Games 6 Interim GM: Tonya Howard
Pechanga Band of Luise単o Mission Indians
PECHANGA RESORT & CASINO 45000 Pechanga Parkway Temecula, CA 92592-5810 Mailing: PO Box 9041 Temecula, CA 92589-9041 Phone: 951-693-1819 Toll Free: 877-711-2WIN www.pechanga.com Casino size 200,000 sq. ft. Pechanga Resort (522 rooms) Slots 3,800 Table Games 175 GM: Rudy Prieto
TribalGovernment Gaming 2015 Directory
Hopland Band of Pomo Indians
TribalGovernment Gaming 2015 Directory
Pit River Tribe
PIT RIVER CASINO 20265 Tamarack Ave. Burney, CA 96013-4064 Phone: 530-335-2334 Toll Free: 888-245-2992 www.pitrivercasino.com Casino size: 9,000 sq. ft. Slots 150 Table Games 4 GM: Mike Avelar Quechan Indian Nation
QUECHAN CASINO RESORT 525 Algodones Rd. Winterhaven, CA 92283 Phone: 760-572-7777 Toll Free: 877-783-2426 www.playqcr.com Casino size: 297,000 sq. ft. Quechan Resort (166 rooms) Slots 1,000 Table Games 24 CEO: Bryan Parrish Torres-Martinez Desert Cahuilla Indians
RED EARTH CASINO 3089 Norm Niver Rd. Salton City, CA 92274 Phone: 760-395-1200 www.redearthcasino.com Casino size: 10,000 sq. ft. Slots 374 GM: Wayne Wallace Cahto Tribe of the Laytonville Rancheria
RED FOX CASINO 200 Cahto Dr. Laytonville, CA 95454 Mailing: PO Box 1763 Laytonville, CA 95454-1763 Phone: 707-984-6800 Toll Free: 888-473-3369 www.redfoxcasino.net Casino size: 3,600 sq. ft. Slots 85 Ops. Mgr: Nancy Whittaker Shingle Springs Band of Miwok Indians
RED HAWK CASINO 1 Red Hawk Parkway Placerville, CA 95667 Phone: 530-677-2580 Toll Free: 888-573-3495 www.redhawkcasino.com Casino size: 88,000 sq. ft. Slots 2,100 Table Games 66 GM: Bryan DeLugo Yurok Tribe of the Yurok Reservation
REDWOOD HOTEL CASINO 171 Klamath Blvd Klamath, CA 95548 Phone: 855-554-2946 Casino size: 2,400 sq. ft. Slots 125 GM: Michael Peters
Dry Creek Rancheria Band of Pomo Indians
Lytton Rancheria of California
Sycuan Band of Kumeyaay Nation
Middletown Rancheria of Pomo Indians
RIVER ROCK CASINO
SAN PABLO LYTTON CASINO
SYCUAN CASINO
TWIN PINE CASINO
3250 Hwy. 128 East Geyserville, CA 95441 Mailing: PO Box 908 Healdsburg, CA 95448-0908 Phone: 707-857-2777 Toll Free: 877-883-7777 www.riverrockcasino.com Casino size: 35,500 sq. ft. Slots 1,300 Table Games 20 CEO: David Fendrick
13255 San Pablo Ave. San Pablo, CA 94806-3907 Phone: 510-215-7888 www.sanpablolytton.com Casino size: 31,419 sq. ft. Slots 1,300 Table Games 10 GM: Michael Gorzcynski Sherwood Valley Band of Pomo Indians
5469 Casino Way El Cajon, CA 92019-1810 Phone: 619-445-6002 Toll Free: 800 2SY-CUAN (2826) www.sycuancasino.com Casino size: 218,000 sq. ft. Sycuan Resort (100 rooms) Slots 2,000 Table Games 55 Bingo 1,246 seats GM: Sheila Howe
22223 Hwy. 29 Middletown, CA 95461-9754 Mailing: PO Box 789 Middletown, CA 95461-0789 Phone: 707-987-0197 Toll Free: 800-564-4872 www.twinpine.com Casino size: 49,410 sq. ft. Slots 525 Table Games 12 GM: Matt Olin
SHERWOOD VALLEY RANCHERIA CASINO
Table Mountain Rancheria
Robinson Rancheria of Pomo Indians
ROBINSON RANCHERIA RESORT & CASINO 1545 E. Highway 20 Nice, CA 95464-8619 Mailing: PO Box 4017 Nice, CA 95464-4017 Phone: 707-262-4000 Toll Free: 800-809-3636 www.robinsonrancheria.com Casino size: 93,000 sq. ft. Hotel (48 rooms) Slots 650 Table Games 13 Bingo 530 seats Interim GM: David Rose Paskenta Band of Nomlaki Indians
ROLLING HILLS CASINO 2655 Barham Ave. Corning, CA 96021-9000 Phone: 530-528-3500 Toll Free: 888-331-6400 www.rollinghillscasino.com Casino size: 70,000 sq. ft. Slots 850 Table Games 12 CEO: Bruce Thomas Habematolel Pomo of Upper Lake
RUNNING CREEK CASINO 635 East Highway 20 Upper Lake, CA 95485 Phone: 707-262-5500 www.runningcreekcasino.com Casino size: 33,000 sq. ft. Slots 349 Table Games 6 GM: David Scheugar
100 Kawi Place Willits, CA 95490-4674 Phone: 707-459-7330 www.blackbartcasino.com Casino size: 5,000 sq. ft. Slots 220 GM: Darrell Nott Soboba Band of Luiseño Indians
SOBOBA CASINO 23333 Soboba Rd. San Jacinto, CA 92581 Mailing: PO Box 817 San Jacinto, CA 92581-0817 Phone: 951-665-1000 Toll Free: 866-4-SOBOBA (76-2622) www.soboba.net Casino size: 74,000 sq. ft. Slots 2,020 Table Games 20 Bingo 299 seats Tribal Chair: Scott Cozart GM: Scott Sirois Agua Caliente Band of Cahuilla Indians
SPA RESORT & CASINO 401 E. Amado Rd. Palm Springs, CA 92262-6414 Phone: 760-883-1000 Toll Free: 888-999-1995 www.sparesortcasino.com Casino size: 30,000 sq. ft. Spa Hotel (228 rooms) Slots 915 Table Games 23 GM: Bill Duke Twenty-Nine Palms Band of Mission Indians
SPOTLIGHT 29 CASINO San Manuel Band of Mission Indians
SAN MANUEL INDIAN BINGO & CASINO 777 San Manuel Blvd. Highland, CA 92346-1763 Phone: 909-864-5050 Toll Free: 800-359-2464 www.sanmanuel.com Casino size: 480,000 sq. ft. Slots 3,000 Table Games 146 Bingo 2,500 seats Casino Ops: Steve Lengel
44 TRIBAL GOVERNMENT G AMING 2015
46-200 Harrison Place Coachella, CA 92236 Phone: 760-775-5566 Toll Free: 866-377-6829 www.spotlight29.com Casino size: 80,000 sq. ft. Slots 2,000 Table Games 41 GM: Tom Sedlock
TABLE MOUNTAIN CASINO & BINGO 8184 Table Mountain Rd. Friant, CA 93626 Mailing: PO Box 445 Friant, CA 93626-0445 Phone: 559-822-7777 Toll Free: 800-541-3637 www.tmcasino.com Casino size: 70,000 sq. ft. Slots 2,000 Table Games 50 Bingo 600 seats President: Rob Goslini Santa Rosa Rancheria Tachi Yokut Tribe
TACHI PALACE HOTEL & CASINO 17225 Jersey Ave. Lemoore, CA 93245-9760 Mailing: PO Box 308 Lemoore, CA 93245-0308 Phone: 559-924-7751 Toll Free: 866-4-PALACE www.tachipalace.net Casino size: 195,000 sq. ft. Slots 2,000 Table Games 26 Bingo 1,200 seats GM: Willie Barrios United Auburn Indian Community
THUNDER VALLEY CASINO 1200 Athens Ave Lincoln, CA 95648 Phone: 916-408-7777 Toll Free: 877-468-8777 www.thundervalleyresort.com Casino size: 144,500 sq. ft. Slots 2,700 Table Games 134 GM: Dawn Clayton
San Pasqual Band of Mission Indians
VALLEY VIEW CASINO 16300 Nyemii Pass Rd. Valley Center, CA 92082-2379 Phone: 760-291-5500 Toll Free: 866-843-9946 www.valleyviewcasino.com Casino size: 124,000 sq. ft. Slots 2,000 Table Games 26 GM: Bruce Howard Viejas Band of Kumeyaay Indians
VIEJAS CASINO 5000 Willows Rd. Alpine, CA 91901-1656 Phone: 619-445-5400 Toll Free: 800-847-6537 www.viejas.com Casino size: 327,000 sq. ft. Slots 2,000 Table Games 40 Bingo 400 seats GM: Chris Kelley Fort Independence Indian Community of Paiute Indians
WINNEDUMAH WINN’S CASINO 135 Hwy. 395 North Fort Independence, CA 93526 Phone: 760-878-2483 Casino size: 1,200 sq. ft. Slots 70 GM: Jimi Goff
Twenty-Nine Palms Band of Mission Indians
Redding Rancheria
TORTOISE ROCK CASINO
2100 Redding Rancheria Rd. Redding, CA 96001-5530 Phone: 530-243-3377 Toll Free: 800-280-8946 www.win-river.com Casino size: 80,000 sq. ft. Slots 700 Table Games 10 Bingo 300 seats GM: Gary Hayward
73829 Base Line Road Twentynine Palms, CA 92277 Phone: 877-945-2200 www.tortoiserockcasino.com Casino size: 30,000 sq. ft. Slots 490 Table Games 7
WIN-RIVER CASINO BINGO
CONNECTICUT
FLORIDA
Seminole Tribe of Florida
Seminole Tribe of Florida
Class II & III
Class II & III
Class II & III
Southern Ute Tribe
Mashantucket Pequot Tribal Nation
Seminole Tribe of Florida
SEMINOLE CASINO BRIGHTON
SEMINOLE CASINO HOLLYWOOD
FOXWOODS RESORT CASINO & MGM GRAND AT FOXWOODS
Government Road Highway 833 Clewiston, FL 33440 Phone: 954-214-8817 Casino size: 5,610 sq. ft. Slots 36 Interim GM: Helena Goodman
Highway 721 Brighton Indian Reservation 17735 Reservation Rd. Okeechobee, FL 34974-8908 Phone: 863-467-9998 Toll Free: 866-2-CASINO www.seminolecasinobrighton.com Casino size: 27,000 sq. ft. Slots 380 Table Games 6 Bingo 480 seats GM: Marty Johns
4150 North State Road 7 Hollywood, FL 33021 Phone: 954-961-3220 www.seminolehollywoodcasino.com Casino size: 50,000 sq.ft. Gaming Machines 1,150 Table Games 32 Bingo Seats 298 GM: Larry Buck
SKY UTE CASINO RESORT 14826 Hwy. 172 N. Ignacio, CO 81137-0340 Mailing: PO Box 340 Ignacio, CO 81137-0340 Phone: 970-563-3000 Toll Free: 888-842-4180 www.skyutecasino.com Casino size: 35,000 sq. ft. Sky Ute Lodge (140 rooms) Slots 600 Table Games 15 Bingo 190 seats Tribal Chair: Pearl Casias Acting GM: Charley Flagg Ute Mountain Ute Tribe
UTE MOUNTAIN CASINO HOTEL & RESORT 3 Weeminuche Dr. Towaoc, CO 81334-9999 Phone: 970-565-8800 Toll Free: 800-258-8007 www.utemountaincasino.com Casino size: 46,000 sq. ft. Slots 760 Table Games 15 Bingo 500 seats GM: Robert Brooker
39 Norwich Westerly Rd. Mashantucket, CT 06338 Mailing: PO Box 3777 Mashantucket, CT 06338-3777 Phone: 860-312-3000 Toll Free: 800-FOXWOODS www.foxwoods.com Casino size: 340,000 sq. ft. Hotel (1,416 rooms) Great Cedar Hotel Grand Pequot Tower Slots 6,400 Table Games 350 Bingo 3,600 seats President & CEO: Scott Butera Mohegan Tribe of Connecticut
MOHEGAN SUN CASINO 1 Mohegan Sun Blvd. Uncasville, CT 06382-1355 Phone: 860-862-8000 Toll Free: 888-226-7711 www.mohegansun.com Casino size: 350,000 sq. ft. Mohegan Sun Hotel (1,176 rooms) Slots 5,500 Table Games 280 President & CEO: Robert Soper
BIG CYPRESS CASINO
Seminole Tribe of Florida
SEMINOLE CASINO COCONUT CREEK
Miccosukee Tribe Indians of Florida
MICCOSUKEE RESORT & GAMING CENTER 500 SW 177th Ave. Miami, FL 33194-2800 Phone: 305-222-4600 Toll Free: 800-741-4600 www.miccosukee.com Casino size: 67,000 sq. ft. Miccosukee Resort (292 rooms) Slots 2,000 Table Games 30 Bingo 800 seats Tribal Chair: Colley Billie
5550 NW 40th St. Coconut Creek, FL 33073-3815 Phone: 954-977-6700 Toll Free: 866-222-2466 www.seminolecoconutcreekcasino.com Casino size: 45,000 sq. ft. Slots 2,400 Table Games 65 GM: Stephen Bonner
Seminole Tribe of Florida
SEMINOLE CASINO IMMOKALEE 506 S. First St. Immokalee, FL 34142 Mailing: PO Box 869 Immokalee, FL 34143-0869 Phone: 941-657-1313 Toll Free: 800-218-0007 www.theseminolecasino.com Casino size: 75,600 sq. ft. Gaming Machines 1,200 Table Games 34 GM: Tony Alves
PROFILE
AGS Single Sourcery There’s nothing magical about the cost-saving convenience of a single source for both gaming machines and table games. It requires dedication, acquisition and a willingness to invest in the future. AGS recently has expanded its product lines to include not only the slot games that players have come to love, but live table games as well. The company’s goal is to offer casino operators a single source for the most innovative and exciting games available today, whether their players prefer sliding chips onto a table or spinning the reels in their quest for a jackpot. AGS Games, Now and New From popular branded games that are instantly familiar to players like Ripley’s Believe It Or Not! and Family Feud to the top-performing Hot at the Top and Colossal Diamonds, AGS is in the best position ever to provide new and exciting games. With roots in the gaming industry dating back to 1996, AGS has been a manufacturer and operator of gaming machines with more than 8,000 units currently in operation and plans for aggressive expansion that will give casino operators new table
game and gaming machine options and creative new content. Based in Las Vegas, AGS’ current portfolio of products includes Class III and Class II machines, wide-area progressives and specialty games. AGS is a leader in the Class II space, providing video machines to tribal markets, and has offices in Nevada and Oklahoma, with satellite service in a number of other jurisdictions. AGS’ current list of market approvals spans key jurisdictions Mike Dreitzer, from coast to coast, including Nevada. President-North America AGS Sets a Better Table AGS wants to be the one source for both gaming machines and table games. Many of the AGS games enhance the excitement of traditional table games with new twists that turn the familiar into the unique— and give players more opportunities to win. For example, only AGS brings blackjack players the chance to win a custom vehicle. The first of its kind, Count’s Kustoms Blackjack is a live blackjack game with a side bet offering a winning player a custom car, truck or motorcycle from the one-and-only Count’s Kustoms. AGS is committed to bringing only the most fun and innovative table games to the casino floor, to liven up the pit like never before. For more information, visit PlayAGS.com.
www.tribalgovernmentgaming.com 45
TribalGovernment Gaming 2015 Directory
COLORADO
TribalGovernment Gaming 2015 Directory
Seminole Tribe of Florida
IDAHO
Coeur d’Alene Tribe
Nez Perce Tribe
IOWA
SEMINOLE HARD ROCK CASINO—HOLLYWOOD
Class II & III
COEUR D’ALENE CASINO RESORT HOTEL
IT’SE YE-YE BINGO & CASINO
Class II & III
27068 Southwest US Hwy. 95 Worley, ID 83876-0236 Mailing: PO Box 236 Worley, ID 83876-0236 Phone: 208-686-0248 Toll Free: 800-523-2464 www.cdacasino.com Casino size: 100,000 sq. ft. Coeur d’Alene Casino Resort Hotel (202 rooms) Slots 1,500 Bingo 800 seats Tribal Chair: James Allen
419 Third Street Kamiah, ID 83536-0253 Phone: 208-935-7860 Toll Free: 877-678-7423 www.crcasino.com Casino size: 5,868 sq. ft. Slots 100 GM: Frank Cornet
1 Seminole Way Hollywood, FL 33314 Phone: 954-327-7625 Toll Free: 800-937-0010 www.seminolehardrockhollywood.com Casino size: 130,000 sq. ft. Slots 2,500 Table Games 95 President: Michael Volkert
Seminole Tribe of Florida
SEMINOLE HARD ROCK CASINO—TAMPA 5223 N. Orient Rd. Tampa, FL 33610-4139 Phone: 813-627-7625 Toll Free: 866-762-5463 www.hardrockhotelcasinotampa.com Casino size: 190,000 sq. ft. Slots 5,008 Table Games 110 President: John Fontana
Shoshone-Bannock Tribe
BANNOCK PEAK CASINO 1707 W. County Rd. Fort Hall, ID 83204 Mailing: 1707 W. County Rd. PO Box 868 Fort Hall, ID 83203-0868 Phone: 208-237-8778 Toll Free: 800-497-4231 www.forthallcasino.com Casino size: 2,700 sq. ft. Slots 60 GM: Ron Olsen Nez Perce Tribe
Shoshone-Bannock Tribes
CLEARWATER RIVER CASINO
FORT HALL CASINO
17500 Nez Perce Hwy. Mailing: PO Box 365 Lewiston, ID 83501-7947 Phone: 208-746-0723 www.crcasino.com Casino size: 81,000 sq. ft. Slots 640 Bingo 300 GM: Frank Cornett
Interstate 15, Exit 80 Simplot Road Fort Hall, ID 83203 Mailing: PO Box 868 Fort Hall, ID 83203-0868 Phone: 208-237-8778 Toll Free: 800-497-4231 www.forthallcasino.com Casino size: 20,000 sq. ft. Slots 900 Bingo 300 seats GM: Ron Olson
Kootenai Tribe
KOOTENAI RIVER INN & CASINO 7169 Plaza St. Bonners Ferry, ID 83805-8598 Phone: 208-267-8511 Toll Free: 800-346-5668 www.kootenairiverinn.com Casino size: 30,000 sq. ft. Kootenai River Inn (65 rooms) Slots 500 Bingo 150 seats GM: Tom Turpin Shoshone Bannock Tribe
Omaha Tribe of Nebraska
BLACKBIRD BEND CASINO 17214 210th St Onawa, IA 51040 Mailing: PO Box 89 Onawa, IA 51040-0089 Phone: 712-423-9646 Casino size: 6,800 sq. ft. Slots 130 CEO: Kurt Schmidt Sac & Fox Tribe of Mississippi in Iowa
MESKWAKI BINGO CASINO HOTEL 1504 305th St. Tama, IA 52339-9697 Phone: 641-484-2108 Toll Free: 800-728-4263 www.meskwaki.com Casino size: 127,669 sq. ft. Meskwaki Hotel (408 rooms) Slots 1,500 Table Games 21 Bingo 750 seats GM: Daniel Stromer
SAGE HILL CASINO Interstate 15 Exit 89 Blackfoot, ID 83221 Mailing: PO Box 868 Fort Hall, ID 83203 Phone 208-237-4998 Slots 100 GM: Ron Olsen
PROFILE
Ainsworth Game Technology A Culture of Excellence Ainsworth Game Technology is a leading-edge designer of innovative gaming machines and game software. Ainsworth offers a wide range of gaming products, including entertaining stand-alone progressives and linked games through its sales offices and distributors in Australia, New Zealand, Asia, Europe, Latin America and the U.S. Ainsworth Game Technology Limited was founded in 1995 by Len Ainsworth, who made a commitment to become the leading manufacturer and supplier of gaming machines, software and related equipment. Today, Ainsworth is a premier manufacturer of global gaming products, with more than 200 years of combined gaming experience. Ainsworth Game Technology is committed to a culture of quality, innovation and excellence. Hardware Ainsworth provides enhanced technology options featuring the A560 family of cabinets, peripherals and supporting hardware that meet and exceed the continued technology demands of the industry, and also provides hardware to support its market-leading premium game designs. In 2015, Ainsworth will showcase its latest cabinet, the A560SL, which offers a striking 32-inch display and 19-inch LCD top screen complete with dynamic attract lighting. The A560SL cabinet delivers a wide range of entertaining games, including the standout performers Rumble Rumble and Flying Horse. New titles, including King Cat, Fire Wizard, Ice Wizard, 5
46 TRIBAL GOVERNMENT G AMING 2015
Power 7s and 5 Mega 7s, plus new brands including Frontier, 5 Star Jackpots, Order of the Dragon and Fire Storm will be displayed. The high-profile licensed products Showgirls and Sound of Music will also be featured on the A560SL. The Magnificent 7 Reloaded and Reels of Wheels Horsepower will be showcased on the super-sized A560 Wide Boy, featuring a 32-inch landscape-mode LCD top box and game-driven LED lighting. An impressive lineup of themes for the core GamePlus library also will be introduced, including new titles in the Quad Shot, Play 100Lines/Play 50Lines/Play 40 Lines, Wheel Winner, Ultimate Choice and High Denom brands. Leading Global Game Portfolio Ainsworth provides a wide range of game titles that are developed using a base of new and proven product brands, incorporating stand-alone and link progressives, including premium products supported with market-leading game options and features. For more information, visit ainsworth.com.au or call 702778-9000.
Iowa Tribe of Kansas & Nebraska
Prairie Band Potawatomi Nation
LOUISIANA Class II & III
Jena Band of Choctaw Indians
WINNAVEGAS CASINO
CASINO WHITE CLOUD
1500 330th St. Sloan, IA 51055-8056 Phone: 712-428-9466 Toll Free: 800-468-9466 www.winnavegas.biz Casino size: 45,000 sq. ft. Winna Vegas Inn (52 rooms) Slots 650 Table Games 20 Bingo 400 seats GM: Ray Thomas
777 Jackpot Drive White Cloud, KS 66094-4002 Phone: 785-595-3430 Toll Free: 877-652-6115 Casino size: 21,000 sq. ft. Slots 382 Table Games 3 Bingo 500 seats GM: Mike Frederick
PRAIRIE BAND CASINO & RESORT
Coushatta Tribe of Louisiana
JENA CHOCTAW PINES CASINO
12305 150th Rd. Mayetta, KS 66509-8815 Phone: 785-966-7777 Toll Free: 888-727-4946 www.pbpgaming.com Casino size: 35,000 sq. ft. Harrah’s Prairie Band Hotel (298 rooms) Slots 1,000 Table Games 25 GM: Ryan Brandt
COUSHATTA CASINO RESORT
21160 Highway 167 Dry Prong, LA 71423 Phone: 318-648-7773 Toll Free: 855-638-LUCK www.jenachoctawpinescasino.com Casino size: 46,000 sq. ft. Slots 700 Table Games 5 GM: Philip Pepple
KANSAS
Sac & Fox Nation of Mississippi
Class II & III
SAC & FOX CASINO
Wyandotte Tribe of Oklahoma
7th STREET CASINO 777 North 7th Street Trafficway Kansas City, KS 66101-3036 Phone: 913-371-3500 www.7th-streetcasino.com Casino size: 20,000 sq. ft. Slots 600 GM: Jean Yuen
Kickapoo Tribe in Kansas
GOLDEN EAGLE CASINO 1121 Goldfinch Drive Horton, KS 66439-9537 Phone: 785-486-6601 Toll Free: 888-464-5825 www.goldeneaglecasino.com Casino size: 45,000 sq. ft. Slots 720 Table Games 11 Bingo 368 seats GM: Bob Nanatobi
1322 US Hwy. 75 Powhattan, KS 66527-9624 Phone: 785-467-8000 Toll Free: 800-990-2946 www.sacandfoxcasino.com Casino size: 106,000 sq. ft. Slots 760 Table Games 13 Acting GM: Terry Krat
777 Coushatta Dr. Kinder, LA 70648 Mailing: PO Box 1510 Kinder, LA 70648-1510 Phone: 337-738-1370 Toll Free: 800-58-GRAND www.coushattacasinoresort.com Casino size: 107,600 sq. ft. Hotel (702 rooms) Coushatta Inn (195 rooms) Lodge (92 rooms) Slots 2,800 Table Games 65 GM: Jacque Romero Chitimacha Tribe of Louisiana
CYPRESS BAYOU CASINO 832 Martin Luther King Rd. Charenton, LA 70523-0519 Mailing: PO Box 519 Charenton, LA 70523-0519 Phone: 337-923-7284 Toll Free: 800-284-4386 www.cypressbayou.com Casino size: 232,000 sq. ft. Slots 1,300 Table Games 45 GM & CEO: Anthony Patrone
Tunica Biloxi Tribe of Louisiana
PARAGON CASINO RESORT 711 Paragon Place Marksville, LA 71351-6004 Phone: 318-253-1946 Toll Free: 800-946-1946 www.paragoncasinoresort.com Casino size: 72,120 sq. ft. Paragon Casino Resort (615 rooms) Slots 1,800 Table Games 48 GM: Peter Fordham
PROFILE
Aristocrat Technologies A Winning Combination Aristocrat and VGT will take it to the next level and present a winning combination at NIGA. The trade show marks the first time the brands will be exhibited in the same booth, No. 1231, since Aristocrat announced its acquisition of VGT last year. Now customers will have an unprecedented opportunity in Class II and Class III gaming from industryleading suppliers. Aristocrat will show the Wonder Wheels line, with an all-new Superman game and The Big Bang Theory, ranked one of the year’s most highly anticipated games. Aristocrat’s Double Arc cabinet was named the most impressive piece of technology at G2E, and now appearing on it are Britney Spears and Buffalo Grand, the latest in the incredibly successful Buffalo franchise. In the VERVEhd cabinet are Can Can de Paris and Sons of Anarchy, based on the hit TV show and ranked one of the year’s most anticipated games. The new Behemoth sports an industryleading 84-inch vertical LCD monitor that will
bring Buffalo Stampede and The Big Bang Theory to NIGA. Aristocrat also will show its extensive array of J*Series, E*Series and C*Series lines of games. VGT will debut several new products, with the spotlight on the company’s first wide-area progressives. The VGT Easy Money Jackpot offers players the chance for life-changing wins on the company’s most-loved games, including Mr. Money Bags, Hot Red Ruby, Lucky Ducky and Crazy Cherry. VGT also will show two new progressive titles featuring the legendary Hot Red Ruby character. Ruby’s Lounge Life and Ruby’s Hot Red Cabaret use the same math model and base game features as Ruby’s original game, with the added excitement of multi-level progressive jackpot payouts. The Oasis 360 solution is the most widely used in North America. Now in addition to the unparalleled strength of the Oasis 360 Core system, Aristocrat offers a line of best-of-breed solutions including the award-winning Episodic Bonusing, as well as Oasis One Link and Oasis Halo loyalty, each available to operators regardless of CMS used. For more information, visit aristocrat-inc.com. www.tribalgovernmentgaming.com 47
TribalGovernment Gaming 2015 Directory
Winnebago Tribe of Nebraska
TribalGovernment Gaming 2015 Directory
MICHIGAN Class II & III Bay Mills Indian Community
BAY MILLS RESORT & CASINO 11386 W. Lakeshore Dr. Brimley, MI 49715-9308 Phone: 906-248-3715 Toll Free: 888-422-9645 www.4baymills.com Casino size: 17,000 sq. ft. Bay Mills Resort (218 rooms) Slots 998 Table Games 15 Bingo 500 seats GM: Rod Jones Nottawaseppi Huron Band of the Potawatomi
FIREKEEPERS CASINO 11177 East Michigan Ave. Battle Creek, MI 49014 Phone: 269-962-0000 Toll Free: 877-FKC-8777 www.firekeeperscasino.com Casino size: 107,000 sq. ft. Slots 2,900 Table Games 70 Bingo 500 seats GM: R. Bruce McKee
Gun Lake Band of Potawatomi Indians
Sault Ste. Marie Tribe of Chippewa Indians
Little River Band of Ottawa Indians
Saginaw Chippewa Indian Tribe
GUN LAKE CASINO
KEWADIN VEGAS CASINO— SAULT STE. MARIE
LITTLE RIVER CASINO RESORT
SOARING EAGLE CASINO
2186 Shunk Rd. Sault Ste. Marie, MI 49783-9398 Phone: 906-632-0530 Toll Free: 800-539-2346 www.kewadinsault.com Casino size: 39,000 sq. ft. Kewadon Hotel (318 rooms) Slots 800 Table Games 15 Bingo 400 seats COO: Anthony Goetz
2700 Orchard Hwy. Manistee, MI 49660-9752 Mailing: PO Box 417 Manistee, MI 49660-0417 Phone: 231-723-1535 Toll Free: 888-568-2244 www.littlerivercasino.com Casino size: 44,000 sq. ft. Little River Casino Resort (292 rooms) Slots 1,500 Table Games 22 GM: Wendell Long
1123 129th Avenue Wayland, MI 49348 Phone: 269-792-7777 www.gunlakecasino.com Casino size: 83,000 sq. ft. Slots 1,500 Table Games 33 GM: Rob McDermott Hannahville Tribe of Potawatomi Indians
ISLAND RESORT & CASINO W399 Hwy. 2 & 41 Harris, MI 49845-0351 Mailing: PO Box 351 Harris, MI 49845-0351 Phone: 906-466-2941 Toll Free: 800-682-6040 www.islandresortandcasino.com Casino size: 408,520 sq. ft. Island Resort (275 rooms) Slots 1,280 Table Games 15 Bingo 200 seats GM: Stan Lewinski Sault Ste. Marie Tribe of Chippewa Indians
KEWADIN CASINO— CHRISTMAS
Pokagon Band of Potawatomi Indians
7761 Candy Cane Lane Christmas, MI 49862-8946 Phone: 906-387-5475 Toll Free: 800-539-2346 www.kewadinchristmas.com Casino size: 8,416 sq. ft. Slots 250 Table Games 5 COO: Anthony Goetz
FOUR WINDS DOWAGIAC 587000 M-51 South Dowagiac, MI 49047 Phone: 866-494-6371 www.fourwindscasino.com/dowagiac Casino size: 12,000 sq. ft. Slots 300 Table Games 4 GM: Frank Freedman
Sault Ste. Marie Tribe of Chippewa Indians
KEWADIN CASINO— HESSEL
FOUR WINDS HARTFORD
33995 Three Mile Rd. Hessel, MI 49745 Mailing: PO Box 189 Hessel, MI 49745-0789 Phone: 906-484-2903 Toll Free: 800-539-2346 www.kewadinhessel.com Casino size: 3,800 sq. ft. Slots 150 COO: Anthony Goetz
Pokagon Band of Potawatomi Indians
FOUR WINDS NEW BUFFALO 11111 Wilson Rd. New Buffalo, MI 49117 Toll Free: 866-494-6371 www.fourwindscasino.com Casino size: 135,000 sq. ft. Four Winds Resort (165 rooms) Slots 3,000 Table Games 66 GM: Frank Freedman
KEWADIN SHORES CASINO —ST. IGNACE 3015 Mackinac Trail St. Ignace, MI 49781-9758 Phone: 906-643-7071 Toll Free: 800-539-2346 www.kewadin.com/st.ignace Casino size: 40,000 sq. ft. Kewadin Inn of St. Ignace (70 rooms) Best Western Kewadin Casino Lakefront Inn (85 rooms) Slots 730 Table Games 15 COO: Anthony Goetz Bay Mills Indian Community
KINGS CLUB CASINO 12140 W. Lakeshore Dr. Brimley, MI 49715-9319 Phone: 906-248-3715 Toll Free: 888-422-9645 www.4baymills.com Casino size: 7,400 sq. ft. Slots 270 Bingo 500 seats GM: Mark Solberg Lac Vieux Desert Band of Lake Superior Chippewa
Pokagon Band of Potawatomi Indians
68600 Red Arrow Highway Hartford, MI 49057 Toll Free: 866-494-6371 www.fourwindscasino.com/hartford Casino size: 52,000 sq. ft. Slots 569 Table Games 9 GM: Frank Freedman
Sault Ste. Marie Tribe of Chippewa Indians
Sault Ste. Marie Tribe of Chippewa Indians
KEWADIN CASINO— MANISTIQUE US Route 2 East Manistique, MI 49854-9738 Phone: 906-341-5510 Toll Free: 800-539-2346 www.kewadinmanistique.com Casino size: 9,900 sq. ft. Slots 275 Table Games 6 Bingo 50 seats COO: Anthony Goetz
48 TRIBAL GOVERNMENT G AMING 2015
Little Traverse Bay Band of Odawa Indians
ODAWA CASINO RESORT 1760 Lears Rd. Petoskey, MI 49770-9215 Phone: 231-439-6100 Toll Free: 877-442-6464 www.odawacasino.com Casino size: 33,000 sq. ft. Odawa Hotel (127 rooms) Slots 1,300 Table Games 20 GM: Roger Borton Keweenaw Bay Indian Community
OJIBWA CASINO RESORT (BIG BUCKS) 16449 Michigan Ave. Baraga, MI 49908-9664 Phone: 906-353-6333 Toll Free: 800-323-8045 www.ojibwacasino.com Casino size: 17,000 sq. ft. Ojibwa Hotel (92 rooms) Slots 325 Table Games 8 Bingo 450 seats GM: David Haataja
LAC VIEUX DESERT RESORT CASINO
Keweenaw Bay Indian Community
N5384 Highway 45 N Watersmeet, MI 49969-0129 Mailing: PO Box 129 Watersmeet, MI 49969-0129 Phone: 906-358-4226 Toll Free: 800-583-4785 www.lvdcasino.com Casino size: 25,000 sq. ft. Dancing Eagle Hotel (135 rooms) Slots 629 Table Games 16 GM: Kevin Galek
OJIBWA CASINO MARQUETTE
Grand Traverse Band of Ottawa/Chippewa Indians
Saginaw Chippewa Indian Tribe
LEELANAU SANDS CASINO
SAGANING EAGLES LANDING CASINO
2521 NW Bayshore Dr. Peshawbestown, MI 49682-9366 Phone: 231-534-8100 Toll Free: 800-922-2WIN www.casino2win.com Casino size: 30,581 sq. ft. Leelanau Sands Lodge (50 rooms) Slots 450 Table Games 8 Bingo 200 seats GM: Frank Shino
6800 Soaring Eagle Blvd. Mt. Pleasant, MI 48858-8432 Phone: 989-775-7777 Toll Free: 888-732-4537 www.soaringeaglecasino.com Casino size: 210,000 sq. ft. Soaring Eagle Resort (514 rooms) Slots 3,300 Table Games 91 Bingo 500 seats CEO: Wendy Reeve
105 Acre Trail Marquette, MI 49855-9577 Phone: 906-249-4200 Toll Free: 888-560-9905 www.ojibwacasino.com Casino Size: 10,000 sq. ft. Slots 300 Table Games 11 GM: Dale Shalifoe
2690 Worth Rd. Standish, MI 48658 Toll Free: 888-732-4537 www.saganing-eagleslanding.com Casino size: 39,000 sq. ft. Slots 867 CEO: Wendy Reeve
Grand Traverse Band of Ottawa/Chippewa Indians
TURTLE CREEK CASINO & HOTEL 7741 M-72 East Williamsburg, MI 49690-9395 Phone: 231-534-0000 Toll Free: 800-922-2WIN www.turtlecreekcasino.com www.casino2win.com Casino size: 74,000 sq. ft. Turtle Creek Hotel (137 rooms) Slots 1,200 Table Games 40 GM: Rob Sineway
MINNESOTA Class II & III Fond Du Lac Band of Lake Superior Chippewa
BLACK BEAR CASINO & HOTEL 1785 Hwy. 210 Carlton, MN 55718-8161 Mailing: PO Box 777 Carlton, MN 55718-0777 Phone: 218-878-2327 Toll Free: 888-771-0777 www.blackbearcasinohotel.com Casino size: 88,000 sq. ft. Black Bear Hotel (250 rooms) Slots 2,000 Table Games 20 Bingo 550 seats GM: Joe Quiroli Fond Du Lac Band of Lake Superior Chippewa
FOND-DU-LUTH CASINO 129 E. Superior St. Duluth, MN 55802-2127 Phone: 218-722-0280 Toll Free: 800-873-0280 www.fondduluthcasino.com Casino size: 20,000 sq. ft. Slots 750 Table Games 4 GM: Maurice Ojibway
Mille Lacs Band of Ojibwe
FORTUNE BAY RESORT CASINO
GRAND CASINO MILLE LACS
1430 Bois Forte Rd. Tower, MN 55790-8111 Phone: 218-753-6400 Toll Free: 800-992-PLAY www.fortunebay.com Casino size: 50,000 sq. ft. Fortune Bay Resort (173 rooms) Slots 840 Table Games 12 Bingo 200 seats GM: Norman Adams
777 Grand Ave. Onamia, MN 56359-4500 Phone: 320-532-7777 Toll Free: 800-626-LUCK www.grandcasinosmn.com Casino size: 68,000 sq. ft. Grand Casino Mille Lacs Hotel (967 rooms) Slots 1,847 Table Games 24 Bingo 280 seats GM: Ronda Weizenegger
Mille Lacs Band of Ojibwe
GRAND CASINO HINCKLEY 777 Lady Luck Dr. Hwy 48 Hinckley, MN 55037 Phone: 320-384-7777 Toll Free: 800-472-6321 www.grandcasinosmn.com Casino size: 68,000 sq. ft. Two Hotels (1,129 rooms) Slots 2,500 Table Games 38 Bingo 330 seats GM: Mel Towle
Grand Portage Band of Lake Superior Chippewa
GRAND PORTAGE LODGE & CASINO 70 Casino Dr. Grand Portage, MN 55605-0233 Mailing: PO Box 233 Grand Portage, MN 55605-0234 Phone: 218-475-2401 Toll Free: 800-543-1384 www.grandportage.com Casino size: 15,268 sq. ft. Grand Portage Lodge (100 rooms) Slots 425 Bingo 300 seats GM: Brian Meyottee
Lower Sioux Indian Community
Shakopee Mdewakanton Sioux
Leech Lake Band of Ojibwe
JACKPOT JUNCTION CASINO HOTEL
MYSTIC LAKE CASINO HOTEL
39375 County Hwy. 24 Morton, MN 56270 Mailing: PO Box 420 Morton, MN 56270-0420 Phone: 507-644-8000 Toll Free: 800-946-2274 www.jackpotjunction.com Casino size: 440,000 sq. ft. Lower Sioux Lodge (276 rooms) Slots 1,250 Table Games 31 Bingo 375 seats GM: Brian Pendleton
2400 Mystic Lake Blvd. Prior Lake, MN 55372-9004 Phone: 952-445-9000 Toll Free: 800-262-7799 www.mysticlake.com Casino size: 150,000 sq. ft. Mystic Lake Hotel (586 rooms) Slots 4,000 Table Games 100 Bingo 520 seats CEO: Edward Stevenson GM: Tom Polusny
16599 69th Avenue NW Cass Lake, MN 56633-3058 Phone: 218-335-7000 www.palacecasinohotel.com Casino size: 10,000 sq. ft. Palace Casino Hotel (80 rooms) Slots 550 Table Games 6 Bingo 400 seats GM: Donald Fairbanks White Earth Band of Chippewa Indians
PINEHURST RESORT 27345 County Road 4 Naytahwaush, MN 56566 Phone: 218-935-5745 www.pinehurst.com Casino size: 1,440 sq. ft. Slots 13 Bingo 340 seats GMs: Greg and Julie LaVoy
Shakopee Mdewakanton Sioux
LITTLE SIX CASINO 2354 Sioux Trail Northwest Prior Lake, MN 55372-9004 Phone: 952-445-6000 Toll Free: 800-LITTLE6 www.littlesixcasino.com Casino size: 25,000 sq. ft. Slots 800 Table Games 8 CEO: Ed Stevenson
PALACE CASINO HOTEL
Leech Lake Band of Ojibwe
Upper Sioux Tribe
NORTHERN LIGHTS CASINO & HOTEL
PRAIRIES EDGE CASINO
6800 Y Frontage Rd. NW Walker, MN 56484 Phone: 218-547-2744 Toll Free: 800-252-PLAY www.northernlightscasino.com Casino size: 40,000 sq. ft. Hotel (105 rooms) Slots 850 Table Games 16 GM: Brad Michaud
5616 Prairies Edge Lane Granite Falls, MN 56241-0096 Phone: 320-564-2121 Toll Free: 866-293-2121 www.prairiesedgecasino.com Casino size: 52,000 sq. ft. Slots 928 Table Games 7 GM: Barry Joannides
PROFILE
Cuningham Group Architecture Every Building Tells a Story Cuningham Group Architecture, Inc. exists to create beautiful places for a balanced world. Simple and eloquent, the statement embodies the firm’s passion for design and its impact on clients, communities and the world. Founded in 1968, the full-service design firm provides architecture, interior design and planning services for a diverse mix of client and project types, with significant focus over the last 24 years on gaming and entertainment. Bolstered by a staff of 272 in Minneapolis, Los Angeles, Las Vegas, Biloxi, Denver, San Diego, Phoenix, Seoul and Beijing, Cuningham Group provides the resources necessary to explore new ways of solving clients’ problems with dynamic and innovative design solutions that add value and advance the art of entertainment design. The firm’s world-class portfolio—covering the spectrum from small and delicate spaces to complex and expansive projects— includes casinos, hotels, theaters, convention centers, restaurants, retail venues, master plans and support facilities for gaming and resort destinations throughout the U.S. and around the world. As leaders in gaming and entertainment design, Cuningham Group is on the cutting edge of imagining the “casinos of the future.” Backed by a client-centered, collaborative approach called “Every Building Tells a Story,” which emphasizes one-of-a-
kind solutions reflecting the vision of clients and the character of each property and site, Cuningham Group challenges clients to embrace bricks-and-mortar changes that support the evolving nature of gaming and its customer base while setting new standards for the future of entertainment. Cuningham Group consistently is ranked among top firms, and its design work has been honored with more than 140 industry and market awards. Notably, the firm was ranked among the Top 5 Entertainment Firms by Engineering News Record in 2014. Such success can be attributed to visionary clients who understand the value of great design. Recent projects include the new 19-story hotel for Potawatomi Hotel & Casino in Milwaukee, winner of the 2014 NEWH Hospy Award for “Best LEED CI Project;” the rebranding of Harrah’s Gulf Coast Casino in Biloxi; the renovation of Nugget Casino Resort in Sparks; and Harrah’s Cherokee Valley River Casino & Hotel in North Carolina opening in 2015. The firm also celebrated the ground-breaking of the $1.4 billion All Net Resort and Arena in 2014. The Las Vegas Strip project will include an 860,000-square-foot, multi-purpose arena, pedestrian plaza and five-star spa hotel. For more information, visit cuningham.com. www.tribalgovernmentgaming.com 49
TribalGovernment Gaming 2015 Directory
Bois Forte Band of Chippewa
TribalGovernment Gaming 2015 Directory
Red Lake Band of Chippewa Indians
Red Lake Band of Chippewa Indians
Prairie Island Indian Community
MISSISSIPPI Class II & III
Mississippi Band of Choctaw Indians
SEVEN CLANS CASINO RED LAKE
SEVEN CLANS CASINO WARROAD
TREASURE ISLAND RESORT & CASINO
SILVER STAR HOTEL & CASINO
10200 Hwy. 89 Red Lake, MN 56671 Mailing: PO Box 574 Red Lake, MN 56671-0574 Phone: 218-679-2500 Toll Free: 888-679-2501 www.sevenclanscasino.com/redlake Casino size: 65,840 sq. ft. Slots 400 Table Games 4 GM: Michael Cobenais
1012 E. Lake St. Warroad, MN 56763-2404 Phone: 218-386-3381 Toll Free: 800-815-8293 www.sevenclanscasino.com Casino size: 19,000 sq. ft. Slots 450 Table Games 5 GM: Donna Perkins
5734 Sturgeon Lake Rd. Welch, MN 55089 Mailing: PO Box 75 Red Wing, MN 55066-0075 Phone: 651-388-6300 Toll Free: 800-222-7077 www.treasureislandcasino.com Casino size: 150,000 sq. ft. Treasure Island Resort (480 rooms) Slots 2,200 Table Games 51 Bingo 500 seats GM: Lyn Baxter
Mississippi Band of Choctaw Indians
BOK HOMA CASINO
13541 Hwy. 16 West Choctaw, MS 39350 Mailing: PO Box 6048 Choctaw, MS 39350-6048 Phone: 601-650-1234 Toll Free: 866-44-PEARL www.pearlriverresort.com Casino size: 90,000 sq. ft. Slots 2,284 Table Games 64 President & CEO: Holly Gagnon
White Earth of Chippewa Indians
SHOOTING STAR CASINO HOTEL
Red Lake Band of Chippewa Indians
SEVEN CLANS CASINO THIEF RIVER FALLS 20595 Center St. E Thief River Falls, MN 56701 Phone: 218-681-4062 Toll Free: 800-881-0712 www.sevenclanscasino.com Casino size: 19,222 sq. ft. Slots 650 Table Games 9 GM: Roland Hill
777 SE Casino Rd. Mahnomen, MN 56557 Phone: 218-935-2711 Toll Free: 800-453-7827 www.starcasino.com Casino size: 72,000 sq. ft. Shooting Star Hotel (437 rooms) Slots 1,089 Table Games 23 Bingo 365 seats GM: Edward Hanson
1 Choctaw Road Heidelberg, MS 39439 Mailing: PO Box 6048 Choctaw, MS 39350 Phone: 601-656-5251 Toll Free: 866-447-3275 www.bokhomacasino.com Casino size: 27,000 sq. ft. Slots 750 President & CEO: Holly Gagnon
MONTANA Class II & III
Leech Lake Band of Ojiwbe
Crow Tribe
WHITE OAK CASINO
APSAALOOKE NIGHTS CASINO
45830 US Hwy. 2 Deer River, MN 56636 Phone: 218-246-9600 Toll Free: 800-653-2412 www.whiteoakcasino.com Casino size: 15,480 sq. ft. Slots 315 Table Games 2 GM: Steve Cash
Mississippi Band of Choctaw Indians
GOLDEN MOON HOTEL & CASINO
71 Heritage Road Crow Agency, MT 59022 Mailing: PO Box 159 Crow Agency, MT 59022 Phone: 406-638-4440 Casino size: 10,000 sq. ft. Slots 200 GM: Rachel Pretty on Top
13541 Highway 16 West Philadelphia, MS 39350 Phone: 601-650-1234 Toll Free: 866-447-3275 Casino size: 80,000 sq. ft. Slots 199 Table Games 69 President & CEO: Holly Gagnon
PROFILE
Gaming Laboratories International So Much More GLI has been a proud associate member and supporter of NIGA since 1999. That tradition continues in 2015, where GLI is a sponsor of NIGA 2015, and will be on the floor in booth No. 1522. GLI works hard to help tribes maximize their experience with the company, and to help ensure the highest levels of compliance. The company’s testing services include the full range of devices and systems for Class II and Class III gaming, as well as mobile platforms and iGaming. GLI’s reputation for integrity, quality, competence and independence is a result of the company’s incomparable team of action-driven professionals, including mathematicians and engineers who provide the most thorough, complete and independent testing possible. GLI is an independent, impartial third party, that does not take sides. The team of quality assurance guarantees that all the testing is accurate, fair and precise.
50 TRIBAL GOVERNMENT G AMING 2015
GLI’s consulting professionals are prepared to alleviate complex issues such as rule writing, annual rule and regulation review, development of auditing procedures for account and security plans, and new technology consultation. GLI also offers a complete set of exclusive tools, such as GLIAccess, GLI Mobile and the GLiCloud total inventory tracking system. Beyond testing, GLI offers a wide range of professional services including network security and internal system security audits, project management, consultation on regulation and responsible gaming and many more. GLI also offers a wide range of field testing services for the gaming floor, online accounting and promotional system audits, kiosk and system verifications and more. Visit GLI during NIGA and discover how GLI is so much more than just testing. For more information, visit gaminglabs.com.
Gros Ventre and Assiniboine Tribes of Fort Belknap
Chippewa-Cree Indians of the Rocky Boy’s Reservation
Omaha Tribe of Nebraska
Rosebud Sioux Tribe
LUCKY 77 CASINO
ROSEBUD CASINO
BEAR PAW CASINO
FORT BELKNAP BINGO HALL
NORTHERN WINZ CASINO
Rocky Boy Agency Box Elder, MT 59521 Mailing: PO Box 544 Box Elder, MT 59521-0544 Phone: 406-395-4863 Casino size: 8,000 sq. ft. Slots 72 GM: Michael Devane
104 Assiniboine Ave. Harlem, MT 59526 Mailing: PO Box 308 Harlem, MT 59526 Phone: 406-353-2235 Slots 150 GM: Robert Williams Jr
Confederated Tribes of Salish & Kootenai
GLACIER PEAKS CASINO
11031 US Hwy. 87 Box Elder, MT 59521 Mailing: PO Box 3028 Box Elder, MT 59521 Phone: 406-395-5420 www.northernwinz.com Casino size: 20,000 sq. ft. Slots 200 Bingo 100 seats GM: Mike Devany
200 Main St. Walthill, NE 68067 Mailing: PO Box 477 Walthill, NE 68067 Phone: 402-846-5545 Casino size: 280 sq. ft. Gaming Machines 64 GM: Susie Moore
30421 US Highway 83 Valentine, NE 69201 Mailing: Highway Contract 14 Valentine, NE 69201-8900 Phone: 605-378-3800 Toll Free: 800-786-7673 www.rosebudcasino.com Casino size: 10,500 sq. ft. Slots 250 Table Games 5 Bingo 300 seats GM: Robert Mudd
BEST WESTERN KWATAQNUK RESORT & CASINO 49708 US Hwy. 93 East Polson, MT 59860 Phone: 406-883-3636 Toll Free: 800-882-6363 www.kwataqnuk.com Best Western Hotel (112 rooms) Casino size: 1,650 sq. ft. Slots 230 GM: Sheila Matt Northern Cheyenne Tribe
CHARGING HORSE CASINO & BINGO Highway 212 Lame Deer, MT 59043-1259 Mailing: PO Box 1259 Lame Deer, MT 59043-1259 Phone: 406-477-8188 Casino size: 19,000 sq. ft. Slots 120 Bingo 500 seats GM: Lori Limberhand
Blackfeet Nation
416 W. Central Avenue Browning, MT 59417-1450 Mailing: PO Box 1450 Browning, MT 59417-1450 Phone: 406-338-2274 Toll Free: 877-238-9946 www.GlacierCash.com Casino Size: 33,000 sq. ft Slots 300 Table Games 3 Bingo 150 seats GM: Dennis Fitzpatrick Confederated Salish & Kootenai Tribes
GRAY WOLF PEAK CASINO 20750 Hwy. 93 North Missoula, MT 59808 Phone: 406-726-3778 www.graywolfpeak.com Slots 130 GM: Jennifer Domebo
Fort Peck Assiniboine & Sioux Tribes
SILVER WOLF CASINO 300 Highway 25 East Wolf Point, MT 59201 Phone: 406-653-3476 www.silverwolfcasino.com Casino size: 12,000 sq. ft. Slots 110 Bingo 310 seats GM: Gary Clark
NEBRASKA Class II Winnebago Tribe of Nebraska
IRON HORSE BAR & CASINO
Winnebago Tribe of Nebraska
NATIVE STAR CASINO 1500 Industrial Pkwy. Winnebago, NE 68071 Phone: 402-878-2901 www.winnebagocasinos.com Casino size: 600 sq. ft. Gaming Machines 95 GM: Sandra Oliveres Santee Sioux Nation of Nebraska
OHIYA CASINO 52946 Hwy. 12, Suite 2 Niobrara, NE 68760 Phone: 402-857-3860 www.ohiyacasino.com Casino size: 35,000 sq. ft. Slots 408 Bingo 100 seats GM: Rick Thomas
1010 S. Main St. Emerson, NE 68733-3654 Phone: 402-695-0180 www.winnebagocasinos.com Casino size: 2,000 sq. ft. Gaming Machines 120 CEO: Brian Chamberlain
NEVADA Class II & III Fort Mojave Indian Tribe
AVI RESORT & CASINO 10000 Aha Macav Pkwy. Laughlin, NV 89029 Mailing: PO Box 77011 Laughlin, NV 89028-7011 Phone: 702-535-5555 Toll Free: 800-430-0721 www.avicasino.com Casino size: 65,000 sq. ft. Avi Resort (455 rooms) Slots 950 Table Games 25 Bingo 200 seats VP & GM: Ralph Rei
PROFILE
Gaming Partners International Table Game Solutions Gaming Partners International manufactures and supplies a wide range of table game products and equipment to licensed casinos worldwide. Under the brand names of Paulson, Bourgogne et Grasset, Bud Jones and Gemaco, GPI provides high-quality casino currency such as chips, plaques and jetons, plus gaming furniture, layouts, cards, dice and accessories. GPI also is a leading provider of RFID currency and products, and table game solutions. GPI has one of the most extensive suites of gaming currency and currency security features available in the industry. From its American-style Paulson, Bud Jones and B&G chip lines to the B&G European-style plaques and jetons, GPI provides customers an extensive array of options to meet each property’s specific requirements. All new and innovative products reflect the importance GPI places on developing solutions to meet customers’ growing and changing operational requirements. One of GPI's newest products is the Paulson Premium chip, incorporating the same décor materials used in its high-end
European plaques and jetons into the Paulson chip’s outer ring. The result is a chip that handles like a traditional clay chip with the style and dramatic visual appeal of décor. The Paulson Premium is an ideal choice for a casino’s high-denomination currency. GPI has expanded its B&G American-style chip offerings with the addition of the new injection-molded VSeries chips, produced with a new injection material formula that renders a more durable chip. The new chip formula also features ChipShield, an anti-fungal that keeps the chips cleaner and on the gaming floor longer. The recent additions to GPI’s Gemaco branded playing cards and layouts also will be showcased, including three paper and two plastic playing card options and a selection of seven layout materials. These new offerings along with GPI’s full range of table game products will be displayed at NIGA in Booth No. 2147. For more information, contact GPI’s local sales representative or visit gpigaming.com.
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TribalGovernment Gaming 2015 Directory
Chippewa-Cree Indians of the Rocky Boy’s Reservation
TribalGovernment Gaming 2015 Directory
Moapa Band of Paiute
Tesuque Pueblo Tribe
Navajo Nation
Pueblo of San Juan
Pueblo of Acoma
MOAPA TRIBAL CASINO
CAMEL ROCK CASINO 17486A Hwy. 84/285 Sante Fe, NM 87504 Phone: 505-984-8414 Toll Free: 800-462-2635 www.camelrockcasino.com Casino size: 60,000 sq. ft. Slots 550 Table Games 6 GM: Pat Frenier
OH KAY CASINO RESORT HOTEL
SKY CITY CASINO
I-15, Exit 75 Valley of Fire Moapa, NV 89025-0340 Phone: 702-864-2601 Casino size: 2,500 sq. ft. Slots 96 GM: Eric Garcia
FLOWING WATER NAVAJO CASINO 2710 US Highway 64 Waterflow, NM 87421 Mailing: PO Box 3077 Waterflow, NM 87421 Phone: 505-368-2300 Casino size: 11,000 sq. ft. Gaming Machines 130 GM: Roland Jacobs
Highway 68 Ohkay Owingeh, NM 87566-1270 Mailing: PO Box 1270 Ohkay Owingeh, NM 87566-1270 Phone: 505-747-1668 Toll Free: 877-829-2865 www.ohkaycasinoresort.com Casino size: 30,000 sq. ft. Best Western Hotel (101 rooms) Slots 600 Table Games 5 CEO: Ron Lovato
I-140 Exit 102 Acoma, NM 87034-0310 Mailing: PO Box 310 Acoma, NM 87034-0310 Phone: 505-552-6017 Toll Free: 888-759-2489 www.skycity.com Casino size: 64,000 sq. ft. Sky City Hotel (133 rooms) Slots 660 Table Games 10 Bingo 500 seats GM: David Baumgartner
Pueblo of Laguna
Taos Pueblo
ROUTE 66 CASINO
TAOS MOUNTAIN CASINO
14500 Central Ave. SW Albuquerque, NM 87121 Phone: 505-352-7866 Toll Free: 866-352-7866 www.rt66casino.com Casino Size: 50,000 sq. ft. Slots 1,700 Table Games 30 Bingo 600 seats President & CEO: Jerry Smith
700 Veterans Hwy. Taos, NM 87571-0777 Mailing: PO Box 706 Taos, NM 87571-0777 Phone: 575-737-0777 Toll Free: 888-WIN-TAOS www.taosmountaincasino.com Casino size: 10,000 sq. ft. Slots 209 Table Games 4 GM: James McDermott
Moapa Band of Paiute
MOAPA TRIBAL STORE 1 Lincoln Street Moapa, Nevada 89025 Phone: 702-865-2787 Slots 4 GM: Michael Qualheim Las Vegas Paiute
SNOW MOUNTAIN SMOKE SHOP 11525 Nu-Wav Kaiv Blvd. Las Vegas, NV 89124 Phone: 702-645-2957 Slots 7 GM: Cindy Pinkerton
Mescalero Apache Tribe
Mescalero Apache Tribe
CASINO APACHE TRAVEL CENTER
INN OF THE MOUNTAIN GODS RESORT & CASINO
225845 US Highway 70 Mescalero, NM 88340 Mailing: PO Box 227 Mescalero, NM 88340 Phone: 575-464-4494 Toll Free: 888-324-0348 www.innofthemountaingods.com Casino size: 34,700 sq. ft. Slots 440 Table Games 10 GM: Jonathan Adams
287 Carrizo Canyon Rd., Route 4 Mescalero, NM 88340 Phone: 505-464-7777 Toll Free: 877-277-5677 www.innofthemountaingods.com Inn of the Mountain Gods (273 rooms) Casino size: 38,000 sq. ft. Slots 800 Table Games 20 COO: Scott Eldredge
NEW MEXICO
Pueblo of Laguna
Class II & III
CASINO EXPRESS
Jicarilla Apache Nation
14500 Central Ave Interstate 40 Exit 140 Albuquerque, NM 87120 Phone 505-352-7835 Gaming Machines 250
APACHE NUGGET CASINO US Highway 550 & US Highway 537 Cuba, NM 87013 Mailing: PO Box 219 Cuba, NM 87013 Phone: 505-289-2486 ww.apachenugget.com Casino size: 5,000 sq. ft. Slots 120 Tables 4 GM: Martha Loretto
Pueblo of Isleta
CITIES OF GOLD CASINO
ISLETA PALACE WEST
10-B Cities of Gold Rd. Sante Fe, NM 87506-0938 Phone: 505-455-3313 Toll Free: 800-455-3313 www.citiesofgold.com Casino size: 40,000 sq. ft. Cities of Gold Hotel (208 rooms) Slots 550 Bingo 300 seats GM: Mark Schrecengost
DANCING EAGLE CASINO
BEST WESTERN JICARILLA INN & WILDHORSE CASINO 13603 US Hwy. 64 Dulce, NM 87529 Phone: 505-759-3663 Casino size: 4,436 sq. ft. Hotel (42 rooms) Slots 191 GM: Martha Loretto
I-40, Exit 108, 166 Casa Blanca Rd. Albuquerque, NM 87121 Mailing: PO Box 550 Casa Blanca, NM 87007-0520 Phone: 505-552-7777 Toll Free: 877-440-9969 www.dancingeaglecasino.com Casino size: 25,000 sq. ft. Slots 620 GM: Don Billbrough
BUFFALO THUNDER RESORT AND CASINO 30 Buffalo Thunder Trail Santa Fe, NM 87506 Phone: 505-455-5555 www.buffalothunderresort.com Casino size: 61,000 sq. ft. Hilton Santa Fe Golf Resort & Spa at Buffalo Thunder (395 rooms) Homewood Suites by Hilton (79 suites) Slots 1,100 Table Games 10 GM: Mark Schrecengost
I-74 State Road 45 Southwest Albuquerque, NM 87105 Phone: 505-869-4102 www.isleta.com/palace-west Slots 80 GM: Joanne Sanchez Pueblo of Isleta
ISLETA RESORT & CASINO 11000 Broadway Southeast Albuquerque, NM 87105 Mailing: PO Box 1290 Isleta, NM Phone: 505-724-3800 Toll Free: 877-747-5382 www.hardrockcasinoabq.com Casino size: 100,000 sq. ft. Slots 1,700 Table Games 25 Bingo 2,500 seats CEO: Pamela Gallegos Pueblo of Pojoaque
KICKS 66 Navajo Nation
Pueblo of Pojoaque
SAN FELIPEâ&#x20AC;&#x2122;S CASINO HOLLYWOOD
Pueblo of Pojoaque
Pueblo of Laguna
Jicarilla Apache Nation
Pueblo of San Felipe
FIRE ROCK NAVAJO CASINO 249 Route 118 East Church Rock, NM 87311 Mailing: PO Box 1800 Church Rock, NM 87311 Phone: 505-905-7100 Toll Free: 866-941-2444 www.firerocknavajocasino.com Casino size 64,000 sq. ft. Slots 733 Table Games 8 Bingo 400 seats CEO: Robert Winter
52 TRIBAL GOVERNMENT G AMING 2015
67 Ogo Wii Road Santa Fe, NM 87506 Phone: 505-455-9091 Casino size: 400 sq. ft. Slots 9 GM: Pat Doherty Navajo Nation
NORTHERN EDGE NAVAJO CASINO Route N36 & State Highway 371 Upper Fruitland, NM 87401 Phone: 505-436-2281 www.northernedgenavajocasino.com Casino size: 86,000 sq. ft. Gaming Machines 750 Table Games 16 GM: Gloria West
25 Hagon Rd., San Felipe Pueblo, NM 87001 Phone: 505-867-6700 Toll Free: 877-529-2946 www.sanfelipecasino.com Casino size: 22,000 sq. ft. Slots 600 Table Games 7
Jicarilla Apache Nation
WILDHORSE CASINO & HOTEL 13603 US Hwy. 64 Dulce, NM 87529 Phone: 575-759-3170 Casino size: 8,872 Slots 190 Table Games 4 GM: Martha Loretta
Pueblo of Sandia
SANDIA RESORT & CASINO
NEW YORK
30 Rainbow Rd. NE Albuquerque, NM 87113-2156 Phone: 505-796-7500 Toll Free: 800-526-9366 www.sandiaresortandcasino.com Casino size: 160,000 sq. ft. Sandia Resort (228 rooms) Slots 2,200 Table Games 48 Bingo 450 seats GM: Michael Moore
Class II & III
Pueblo of Santa Ana
SANTA ANA STAR CASINO 54 Jemez Canyon Dam Rd. Santa Ana Pueblo, NM 87004 Phone: 505-867-0000 www.santaanastar.com Casino size: 70,390 sq. ft. Slots 1,420 Table Games 23 GM: John Cirrincione Santa Clara Pueblo
SANTA CLARAN HOTEL CASINO 460 N. Riverside Dr. Espanola, NM 87532-3470 Mailing: PO Box 427 Espanola, NM 87532-0427 Phone: 505-747-0059 Toll Free: 866-BIG-ROCK www.bigrockcasino.com Casino size: 36,000 sq. ft. Santa Claran Hotel (124 rooms) Slots 600 Table Games 7 GM: Donovan York
St. Regis Mohawk Nation
AKWESASNE MOHAWK CASINO 873 State Route 37 Hogansburg, NY 13655-0670 Phone: 518-358-2222 Toll Free: 888-622-1155 www.mohawkcasino.com Casino Size: 52,500 sq. ft. Slots 2,524 Table Games 31 GM: Patrick Bassney Seneca-Cayuga Tribe of Oklahoma
LAKESIDE ENTERTAINMENT 271 Cayuga Street Union Springs, NY 13160 Phone: 315-889-5416 Slots 86 Seneca Nation
SENECA ALLEGANY CASINO & HOTEL 777 Seneca Allegany Blvd Salamanca, NY 14779-1331 Phone: 716-945-3200 Toll Free: 877-553-9500 www.senecaalleganycasino.com Casino size: 68,300 sq. ft. Seneca Allegany Hotel (212 rooms) Slots 2,000 Table Games 36 GM: Gus Tsivikis
Seneca Nation
SENECA BUFFALO CREEK CASINO
SENECA NIAGARA CASINO & HOTEL
1 Fulton St. Buffalo, NY 14201 Phone: 716-853-7576 Casino size: 47,300 sq. ft. Slots 800 Table Games 18 GM: Jennifer Caruso
310 Fourth St. Niagara Falls, NY 14303 Phone: 716-299-1100 Toll Free: 877-873-6322 www.senecaniagaracasino.com Casino size: 147,590 sq. ft. Hotel (604 rooms) Slots 4,000 Table Games 121 President & CEO: Cathy Walker
Seneca Nation
SENECA GAMING AND ENTERTAINMENT 11099 Erie St. Irving, NY 14081-9566 Phone: 716-549-4389 Toll Free: 800-421-2464 Casino size: 25,000 sq. ft. Slots 500 Bingo 1,000 seats GM: Jeff Maracle Seneca Nation
SENECA GAMING AND ENTERTAINMENT 768 Broad St. Salamanca, NY 14779-1331 Mailing: PO Box 231 Salamanca, NY 14779-0231 Phone: 716-945-4080 Toll Free: 877-860-5130 Casino size: 15,000 sq. ft. Slots 280 Poker 10 tables Bingo 450 seats GM: Lee Mil
Oneida Indian Nation
Eastern Band of Cherokee Indians
Sisseton-Wahpeton Sioux Tribe
Turtle Mountain Band of Chippewa Indians
HARRAH’S CHEROKEE CASINO & HOTEL
DAKOTA MAGIC CASINO & HOTEL
SKY DANCER BINGO PALACE
777 Casino Dr. Cherokee, NC 28719-8735 Phone: 828-497-7777 Toll Free: 800-427-7247 www.harrahs.com Cherokee Casino Hotel (1,108 rooms) Slots 3,870 Table Games 140 Poker Tables 10 GM: Brooks Robinson
16849 102nd. St. SE Hankinson, ND 58041-9780 Phone: 701-634-3000 Toll Free: 800-325-6825 www.dakotanationgaming.com Casino size: 95,175 sq. ft. Dakota Magic Hotel (127 rooms) Slots 1,000 Table Games 12 GM: Cheryl Owen
Highway 5 West and County Road Belcourt, ND 58316 Phone: 701-477-3171 Casino size: 214,760 sq. ft. Bingo seats 971 GM: Richard McCloud
TURNING STONE RESORT & CASINO
Turtle Mountain Band of Chippewa Indians
5218 Patrick Rd. Verona, NY 13478-3012 Phone: 315-361-7711 Toll Free: 800-771-7711 www.turningstone.com Casino size: 125,000 sq. ft. Turning Stone Resort (702 rooms) Slots 2,200 Table Games 80 Bingo 1,400 seats COO: Pete Carmen
GRAND TREASURE CASINO 4418 147th Avenue NW Trenton, ND 58553 Phone: 701-572-2690 Casino size: 5,000 sq. ft. Slots 156
NORTH DAKOTA
Standing Rock Sioux Tribe
Class II & III
PRAIRIE KNIGHTS CASINO & RESORT
Mandan, Hidatsa & Arikara Nation
NORTH CAROLINA
4 BEARS CASINO & LODGE
Class II & III
202 Frontage Rd. New Town, ND 58763-9402 Phone: 701-627-4018 Toll Free: 800-294-5454 www.4bearscasino.com Casino size: 120,000 sq. ft. 4 Bears Lodge (100 rooms) Slots 600 Table Games 12 GM: Patrick Packineau
Eastern Band of Cherokee Indians
CHEROKEE TRIBAL BINGO 19 Bingo Loop Road Highway 19 North Cherokee, NC 28719 Phone: 828-497-4320 Bingo 1,100 seats GM: Eliza Edwards
7932 Hwy. 24 Fort Yates, ND 58538-9736 Phone: 701-854-7777 Toll Free: 800-425-8277 www.prairieknights.com Casino size: 46,500 sq. ft. Prairie Knights Lodge (96 rooms) Slots 700 Table Games 7 GM: Everett Iron Eyes Jr.
Turtle Mountain Band of Chippewa Indians
SKY DANCER HOTEL & CASINO Hwy. 5 West & County Rd. Belcourt, ND 58316 Phone: 701-244-2400 Toll Free: 866-244-9467 www.skydancercasino.com Casino size: 37,000 sq. ft. Sky Dancer Hotel (96 rooms) Slots 727 Table Games 12 Bingo 500 seats GM: Richard McCloud Turtle Mountain Band of Chippewa Indians
SKY DANCER MINI CASINO 1 Sailor Avenue Belcourt, ND 58316 Phone: 701-477-6438 Casino size: 2,500 sq. ft. Slots 66 GM: Richard McCloud
PROFILE
GTECH Best In Class GTECH S.p.A. is a leading commercial operator and provider of technology in the regulated worldwide gaming markets, delivering best-in-class products and services with a commitment to the highest levels of integrity, responsibility and shareholder value creation. GTECH provides a comprehensive suite of gaming products, including machine gaming, systems, interactive, sports betting and lotteries. GTECH designs, manufactures and distributes topperforming games, cabinets, central systems and associated software to legal gaming markets around the world through its Spielo product brand. The Spielo brand represents a complete range of end-toend gaming products for diverse gaming segments, including distributed government-sponsored markets, commercial casino markets and amusement-with-prize markets. GTECH offers a complete portfolio of award-winning
interactive products, systems and services, all designed to work individually or together. Open architecture allows integration of third-party systems to easily create a successful online business tailored to customer needs. GTECH’s market-leading interactive products include a full range of games for poker, casino, bingo, sports betting and lottery markets. The firm maintains a professional team of interactive experts located worldwide to manage all call center, player marketing, fraud and protection, responsible gaming and CRM activities for customers. GTECH is listed FTSE MIB at the Italian Stock Exchange under the trading symbol GTK, and is majority owned by De Agostini S.p.A. In 2013, GTECH had approximately $3.5 billion in revenues and 8,600 employees with operations in approximately 100 countries on six continents. For more information, visit gtech.com.
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TribalGovernment Gaming 2015 Directory
Seneca Nation
TribalGovernment Gaming 2015 Directory
Spirit Lake Sioux Tribe
Chickasaw Nation
Sac & Fox Nation
Choctaw Nation of Oklahoma
Muscogee Creek Nation
SPIRIT LAKE CASINO & RESORT
ADA GAMING WEST
THE BLACK HAWK CASINO
14565 County Road 3544 Ada, OK 74820 Phone: 580-310-0900 Casino size: 716 sq. ft. Slots 129 GM: Bobby Burton
42008 Westech Road Shawnee, OK 74804 Phone: 405-275-4700 www.theblackhawkcasino.com Casino size: 35,000 sq. ft. Slots 700 Table Games 6 GM: Terry Compton
BROKEN BOW TRAVEL PLAZA
CHECOTAH INDIAN COMMUNITY BINGO
1800 South Park Drive Broken Bow, OK 74728 Phone: 580-584-2516 www.choctawcasinos.com Slots 40 GM: Amy Ward
830 N. Broadway Checotah, OK 74426-1103 Phone: 918-473-5200 Casino size: 9,000 sq. ft. Slots 320 GM: Jason Larney
7889 Hwy. 57 South St. Michael, ND 58370-9000 Phone: 701-766-4747 www.spiritlakecasino.com Casino size: 49,000 sq. ft. Spirit Lake Resort (124 rooms) Slots 718 Table Games 7 Bingo 500 seats GM: Phillip Longie
OKLAHOMA Class II & III Otoe Missouria Tribe of Oklahoma
7 CLANS PARADISE CASINO 7500 Hwy. 177 Red Rock, OK 74651 Phone: 580-723-4005 www.okparadisecasino.com Casino size: 30,000 sq. ft. Slots 500 Table Games 6 GM: Chris White Chickasaw Nation
ADA GAMING CENTER 1500 N. Country Club Rd. Ada, OK 74820-1862 Phone: 580-436-3740 www.chicksaw.net Casino size: 7,361 sq. ft. Slots 300 Table Games 4 GM: Mark Prentice
PROFILE
Fort Sill Apache Tribe of Oklahoma
APACHE CASINO HOTEL 2315 East Gore Boulevard Lawton, OK 73501 Phone: 580-248-5905 www.apachecasinohotel.com Casino size: 23,500 sq. ft. Slots 800 Table Games 9 GM: Craig Levesque Chickasaw Nation
ARTESIAN HOTEL CASINO 23 W. Vinita Sulphur, OK 73086 Phone: 855-455-5255 www.artesianhotel.com Casino size: 15,318 sq. ft. Slots 275 Table Games 4 GM: Angie Dickenson Chickasaw Nation
BLACK GOLD CASINO 288 Mulberry Lane Wilson, OK 73463 Mailing: PO Box 354 Wilson, OK 73463-0354 Phone: 580-668-4415 www.chickasaw.net Casino size: 3,744 sq. ft. Slots 268 AGM: Charlotte Flanagan
Eastern Shawnee Tribe
Peoria Tribe of Indians of Oklahoma
BORDERTOWN BINGO & CASINO
BUFFALO RUN CASINO
129 W. Oneida St. Wyandotte, OK 74370 Phone: 918-666-1108 Toll Free: 800-957-2435 www.bordertownbingo.com Casino size: 73,000 sq. ft. Slots 977 Table Games 24 Bingo 650 seats GM: John Erwin
1000 Buffalo Run Blvd. Miami, OK 74354 Mailing: PO Box 231 Miami, OK 74355-0231 Phone: 918-542-7140 www.buffalorun.com Casino size: 70,000 sq. ft. Buffalo Run Hotel (100 rooms) Slots 800 Table Games 15 GM: Steve Bashore
Eastern Shawnee Tribe of Oklahoma
Delaware Nation
BORDERTOWN OUTPOST CASINO 69701 E. 100 Road Wyandotte, OK 74370 Phone: 918-666 6770 www.bordertownbingo.com Casino size: 3,000 sq. ft. Gaming Machines 260 GM: Rick Smith
CASINO OKLAHOMA 220 East Cummins Road Hinton, OK 73047 Phone: 405-542-4200 www.casinoklahoma.com Slots 640 Table Games 5 GM: Gary Pavich
Cherokee Nation
CHEROKEE CASINO— FORT GIBSON 103 N. Georgetown Rd. Fort Gibson, OK 74434 Phone: 918-207-3593 www.cherokeecasino.com Casino size: 27,500 sq. ft. Slots 500 GM: Willie Whitekiller Cherokee Nation
CHEROKEE CASINO— RAMONA 31501 Route 75 Ramona, OK 74061 Toll Free: 918-535-3800 www.cherokeestarrewards.com Casino Size: 4,500 sq. ft. Slots 500 GM: Martin Madewell
Hnedak Bobo Group Thinking Differently A leader in the North American gaming and hospitality design industry, HBG has cemented its reputation as a preferred designer of dynamic casino resort destinations and is ranked as one of the top 15 leading hospitality design firms in the country. Since its founding 36 years ago, HBG has developed a reputation for design innovation and a market-driven perspective that focuses on optimizing brand presence and operational efficiency to aid clients in differentiating in today’s increasingly competitive market. HBG is uniquely positioned as one of the largest providers of professional services in the Indian gaming industry. The firm was named National Indian Gaming Association Associate Member of the Year in 2012, with client relationships representing some of the most recognized tribal business enterprises across the U.S. Recently completed Indian gaming projects include the addition of 1,000 hotel rooms and a 119,000-square-foot casino expansion at WinStar World Casino in Oklahoma for the Chickasaw Nation, and the 64,000-square-foot Seneca Buffalo Creek Casino in New York for the Seneca Nation. HBG recently broke ground on the highly anticipated West Valley Resort in Sells, Arizona for the Tohono O'odham Nation and is providing planning and design services to properties owned and operated by Ho-Chunk Gaming, an economic enterprise of the HoChunk Nation of Wisconsin. 54 TRIBAL GOVERNMENT G AMING 2015
A five-time G2E Casino Design Award winner, HBG finds success by connecting its passion for the gaming, entertainment and leisure markets with its clients’ bottom-line performance. The 200plus design and industry awards the firm has received are a testament to HBG’s dedication to responsive design solutions that drive competitive advantage. HBG is known for “thinking differently” about design. The firm brings a unique perspective through its experience as developers and owners of hospitality and mixed-use developments. The firm is one of few architecture firms working in U.S. gaming and hospitality design to own, operate and develop its own four-star hotel—a highly successful Westin hotel located within a thriving entertainment district. Often referred to as their “experiential laboratory for operational efficiency and design innovation,” HBG’s team puts into practice key strategies to help its clients differentiate by leveraging its own market-proven experience. For more information, visit hbginc.com.
Cherokee Nation
Cherokee Nation
Choctaw Nation of Oklahoma
Choctaw Nation of Oklahoma
CHEROKEE CASINO— ROLAND
CHEROKEE CASINO—WEST SILOAM SPRINGS
CHICKASAW TRAVEL STOP —THACKERVILLE
CHOCTAW CASINO RESORT—DURANT
CHOCTAW CASINO— McALESTER
205 Cherokee Blvd. Roland, OK 74954-1000 Phone: 918-427-7491 Toll Free: 800-256-2338 www.cherokeecasino.com Casino Size: 34,375 sq. ft. Cherokee Casino Inn (44 rooms) Slots 600 Table Games 8 GM: Rusty Stamps
2416 Hwy. 412 West Siloam Springs, OK 74338 Mailing: 584 Stateline Rd. Colcort, OK 74338 Phone: 918-422-5100 Toll Free: 800-754-4111 www.cherokeecasino.com Casino size: 136,252 sq. ft. Slots 1,500 Table Games 20 GM: Tony Magey
22983 Brown Springs Road I35 and Exit 1 Thackerville, OK 73459 Phone: 580-276-4706 Casino size: 1,189 sq. ft. Slots 34 GM: John DeMoss
4215 S. Hwy. 69/75 Durant, OK 74701-1987 Mailing: PO Box 1909 Durant, OK 74702-1909 Phone: 580-920-0160 Toll Free: 800-788-2464 www.choctawgaming.com Casino size: 120,000 sq. ft. Hotel (330 rooms) Slots 3,700 Table Games 50 Bingo 600 seats GM: Misty Dillar
1638 S. George Nigh Expressway US Highway 69 McAlester, OK 74501-7411 Phone: 918-423-8161 www.choctawcasinos.com Casino size: 30,000 sq. ft. Slots 545 GM: Lila Tucker
Cherokee Nation
CHEROKEE CASINO— SALISAW 1621 W. Ruth St. Salisaw, OK 74955 Mailing: PO Box 487 Salisaw, OK 74955 Phone: 918-776-1600 Toll Free: 800-256-2338 www.cherokeecasino.com Casino size: 27,500 sq. ft. Slots 250 GM: Rusty Stamps Cherokee Nation
CHEROKEE CASINO— TAHLEQUAH 16489 Hwy. 62 Tahlequah, OK 74464 Mailing: PO Box 179 Tahlequah, OK 74465 Phone: 918-207-3600 www.cherokeecasino.com Casino size: 20,000 sq. ft. Slots 400 GM: Willie Whitekiller
Cherokee Nation
CHEROKEE CASINO— WILL ROGERS DOWNS 20900 S. 4200 Rd. Claremore, OK 74017-4295 Phone: 918-283-8800 www.cherokeecasino.com Casino size: 27,126 sq. ft. Slots 250 GM: Mike Wheeler Cherokee Nation
CHEROKEE NATION OUTPOST TOBACCO SHOP 777 West Cherokee Street Catoosa, OK 74015 Phone: 918-384-7810 www.cherokeestarrewards.com Casino size: 1,728 sq. ft. Slots 80
Chickasaw Nation
CHISHOLM TRAIL CASINO 7807 North Highway 81 Duncan, OK 73533 Mailing: PO Box 329 Marlow, OK 73055 Phone: 580-255-1668 www.chisholmtrailcasino.com Casino size: 22,000 sq. ft. Slots 569 Table Games 4 GM: Tera Williams Choctaw Nation of Oklahoma
CHOCTAW CASINO— BROKEN BOW 1790 S. Park Dr. US Highway 259 Broken Bow, OK 74728 Phone: 580-584-5450 www.choctawcasinos.com Casino size: 27,000 sq. ft. Hotel (102 rooms) Slots 400 GM: Lila Tucker
Choctaw Nation of Oklahoma
CHOCTAW CASINO— POCOLA
Choctaw Nation of Oklahoma
CHOCTAW CASINO—GRANT US Highway 271 South Grant, OK 74738-9802 Mailing: Route 1 PO Box 17 Grant, OK 74378-0017 Phone: 580-326-8398 www.choctawcasinos.com Casino size: 68,235 sq. ft. Slots 1,200 Table Games 10 GM: Chris Scribirn
3400 Choctaw Rd. Pocola, OK 74902-0429 Mailing: PO Box 429 Pocola, OK 74702 Phone: 918-436-7761 Toll Free: 800-590-5825 www.choctawcasinos.com Casino size: 87,000 sq. ft. Slots 2,100 Table Games 10 GM: Christy Chaser Choctaw Nation of Oklahoma
Choctaw Nation of Oklahoma
CHOCTAW CASINO— STIGLER
CHOCTAW CASINO—IDABEL
1801 East Main Street Stigler, OK 74462 Phone: 918967-8364 www.choctawcasinos.com/stigler.aspx Casino size: 7,800 sq. ft. Slots 200 GM: Mitch Milton
1425 SE Washington St. Idabel, OK 74745-3447 Mailing: PO Box 1079 Idabel, OK 74745-1079 Phone: 580-286-5710 Toll Free: 800-634-2582 Casino size: 35,000 sq. ft. Slots 410 GM: Amy Ward
PROFILE
The Innovation Group of Companies Analysis, Advice and Support For the past two decades, the Innovation Group has been recognized as the world’s most respected and sought-after research and advisory firm, specializing in the gaming, entertainment, hospitality and leisure industries. As the premier provider of consulting and management services, the Innovation Group offers feasibility studies, market assessments and forecasts, economic impact studies, strategic and financial planning, economic diversification, legislative and government advisory, litigation and expert witness, online gaming strategy/research and a variety of related operational and marketing advisory services. To date, the company’s research and analyses have driven more than $100 billion in investment decisions specific to gaming, entertainment, hospitality and leisure sectors across more than 80 countries and six continents. The Innovation Group’s accuracy and reliability are unparalleled, with its forecasts historically tracking within 5 percent of actual revenues across the most complex of gaming jurisdictions throughout the globe.
Additionally, areas of specialization have naturally expanded into related disciplines such as food and beverage, mixed-use retail, convention centers, sports/performance venues, social media, online gaming and other offerings that define the everchanging world of leisure and entertainment. The Innovation Group’s inventive, forward-looking staff of professionals is recognized throughout the industry for accurate analyses and forecasts, diverse services and a timely response to client needs. The company’s professionals have been exposed to industry-best practices worldwide, having helped bring many of the world’s largest entertainment and hospitality developments to fruition. Multibillion-dollar organizations, government entities, global financial institutions, professional associations and private equity investors are just a few of the client business segments that have made prudent economic, financial, social and political decisions based on the Innovation Group’s analysis, advice and support. For more information, visit theinnovationgroup.com.
www.tribalgovernmentgaming.com 55
TribalGovernment Gaming 2015 Directory
Cherokee Nation
TribalGovernment Gaming 2015 Directory
Choctaw Nation of Oklahoma
Comanche Nation
Muscogee Creek Nation
Fort Sill Apache Tribe
Cherokee Nation
CHOCTAW CASINO— STRINGTOWN
COMANCHE STAR CASINO & SMOKE SHOP
CREEK NATION CASINO— OKMULGEE
FORT SILL APACHE CASINO
HARD ROCK HOTEL & CASINO TULSA
895 N. Hwy. 69 Stringtown, OK 74569 Phone: 580-346-7862 www.choctawcasinos.com Casino size: 14,000 sq. ft. Slots 180 GM: Diane Moody
PO Box 82A, Route 3 Walters, OK 73572 Phone: 580-875-3208 www.comanchenation.com Casino size: 33,000 sq. ft. Slots 133 GM: Trish Murphy
Choctaw Nation of Oklahoma
Muscogee Creek Nation
CHOCTAW CASINO TOO
CREEK NATION CASINO— BRISTOW
1901 N. Wood Dr. Okmulgee, OK 74447 Mailing: PO Box 790 Okmulgee, OK 74447-0790 Phone: 918-756-8400 www.cncokmulgee.com Casino size: 11,000 sq. ft. Slots 350 Table Games 4 GM: Margaret Rutledge
3402 Service Road Pocola, OK 74902 Phone: 918-436-2425 www.choctawcasinos.com Casino size: 1,666 sq. ft. Slots 40 GM: Linda Selman
121 W. Lincoln Bristow, OK 74010-3428 Phone: 918-367-9168 www.creeknationbristow.com Casino size: 8,500 sq. ft. Slots 211 GM: David Warrior
Iowa Tribe of Oklahoma
CIMARRON CASINO 821 W. Freeman Ave. Perkins, OK 74059 Phone: 405-547-5352 Casino size: 25,000 sq. ft. Slots 600 Table Games 5 GM: Stephan Burris Comanche Nation
COMANCHE NATION CASINO 402 SE Interstate Dr. Lawton, OK 73501 Mailing: PO Box 347 Lawton, OK 73502-0347 Phone: 580-354-2000 Toll Free: 866-354-2500 www.comanchenationcasino.com Casino size: 36,000 sq. ft. Slots 700 Table Games 8 Bingo 200 seats GM: Chris Williams
Muscogee Creek Nation
CREEK NATION CASINO DUCK CREEK 10085 B Ferguson Road Beggs, OK 74421 Phone: 918-267-3468 Casino size: 5,000 sq. ft. Slots 255 GM: Ernie Tiger Muscogee Creek Nation
CREEK NATION CASINO— EUFAULA 806 Forest Ave. Eufaula, OK 74432 Phone: 918-689-9191 Casino size: 7,400 sq. ft. Slots 240 GM: Derek Fife Muscogee Creek Nation
CREEK NATION CASINO— HOLDENVILLE 211 East Willow Street Holdenville, Oklahoma 74848 Phone: 405-379-3321 Slots 215 GM: Rodger Birdcreek Muscogee Creek Nation
Comanche Nation
COMANCHE RED RIVER CASINO Hwy. 36 & Hwy. 70 Devol, OK 73531 Mailing: Route 1 42K Devol, OK 73531 Phone: 580-299-3378 Toll Free: 866-299-3261 www.crrcasino.com Casino size: 52,500 sq. ft. Slots 1,100 Table Games 8 GM: Scott Tahah Comanche Nation
COMANCHE SPUR SMOKE SHOP & CASINO 9047 US Highway 62 Elgin, OK 73538-9748 Mailing: PO Box 1975 Lawton, OK 73502-1975 Phone: 580-492-5502 www.comanchespur.com Casino size: 2,400 sq. ft. Slots 141 GM: Forney Beaver
CREEK NATION CASINO— MUSCOGEE 3420 W. Peak Blvd. Muskogee, OK 74403 Phone: 918-683-1825 www.muscogee-casino.com Casino size: 30,000 sq. ft. Slots 600 Table Games 15 Bingo 300 seats GM: Farrell Kaaihue Muscogee Creek Nation
CREEK NATION CASINO— OKEMAH 1100 S. Woody Guthrie Blvd. Okemah, OK 74859 Mailing: PO Box 630 Okemah, OK 74859 Phone: 918-623-0051 www.creeknationcasino.com Casino size: 1,800 sq. ft. Slots 290 Bingo 110 seats GM: Lachrista Lollis
56 TRIBAL GOVERNMENT G AMING 2015
2315 E. Gore Blvd. Lawton, OK 73502 Mailing: PO Box 809 Lawton, OK 73502-0809 Phone: 580-248-5905 www.fortsillapachecasino.com Casino size: 23,500 sq. ft. Slots 650 Table Games 11 GM: Ken Gooden
777 W. Cherokee St. Catoosa, OK 74015-3235 Phone: 918-384-7800 Toll Free: 800-760-6700 www.hardrockcasinotulsa.com Casino size: 125,000 sq. ft. Slots 2,000 Table Games 24 GM: Gary Widdell
Chickasaw Nation
Ottawa Tribe of Oklahoma
Quapaw Tribe of Oklahoma
GOLD MOUNTAIN CASINO
HIGH WINDS CASINO
DOWNSTREAM CASINO RESORT
1410 Sam Noble Parkway Ardmore, OK 73401 Phone: 580-223-3301 www.chickasaw.net Casino Size: 8,324 sq. ft. Slots 280 GM: Maggie Hart
61475 E. 100 Rd. Miami, OK 74354 Phone: 918-541-9463 www.highwindscasino.net Casino size: 35,000 sq. ft. Slots 500 GM: Frank Haas
Route 44 and US Route 166 Quapaw, OK 74363 Mailing: 69300 E. Nee Rd. Quapaw, OK 74363 Phone: 918-919-6000 Toll Free: 888-396-7876 www.downstreamcasino.com Casino size: 70,000 sq. ft. The Hotel (222 rooms) Slots 2,000 Table Games 36 GM: Jani Cummings Cheyenne and Arapaho Tribes of Oklahoma
FEATHER WARRIOR CASINO—CANTON 301 NE Lake Rd. Canton, OK 73724 Mailing: PO Box 638 Canton, OK 73724 Phone: 580-886-2490 www.featherwarrior.com Slots 300 GM: Gloria Smith Cheyenne and Arapaho Tribes of Oklahoma
FEATHER WARRIOR CASINO—WATONGA 1407 S. Clarence Nash Blvd. Watonga, OK 73772 Phone: 580-623-7333 www.featherwarrior.com Casino size: 2,200 sq. ft. Slots 300 GM: Gloria Smith Citizen Potawatomi Nation
Eastern Shawnee Tribe of Oklahoma
INDIGO SKY CASINO
Delaware Tribe of Western Oklahoma
GOLD RIVER CASINO Anadarko, OK 73005-0806 Mailing: PO Box 487 Anadarko, OK 73005 Phone: 405-247-6979 Toll Free: 800-280-1018 www.goldriverok.com Casino size: 21,000 sq. ft. Slots 400 Table Games 4 GM: Doug Sweeney Thlopthlocco Tribal Town
GOLDEN PONY CASINO Interstate 40, Exit 227 Okemah, OK 74859-0188 Mailing: PO Box 70 Okemah, OK 74859-0188 Phone: 918-560-6199 Toll Free: 877-623-0072 Casino size: 10,000 sq. ft. Slots 4,390 GM: Jason Larney
FIRELAKE CASINO
Chickasaw Nation
41207 Hardesty Rd. Shawnee, OK 74801-8669 Phone: 405-878-4862 www.winatfirelake.com Casino size: 50,000 sq. ft. Slots 725 Table Games 8 Bingo 500 seats GM: Linda Canada
GOLDSBY GAMING CENTER
Otoe-Missouria Tribe of Oklahoma
FIRST COUNCIL CASINO 12875 North Highway 77 Newkirk, OK 74647 Toll Free: 877-725-2670 Phone: 580-448-3015 www.firstcouncilcasinohotel.com Slots 1,400 GM: Jim Grant
70220 East Highway 60 Wyandotte, OK 74370 Phone: 918-666-9200 www.indigoskycasino.com Casino size: 45,000 sq. ft. Slots 1,270 Table Games: 14 GM: Rick Smith
1038 W. Sycamore Rd. Norman, OK 73072-9801 Phone: 405-329-5447 www.chickasaw.net Casino size: 15,462 sq. ft. Slots 333 Bingo 300 seats GM: Jan Folk Seneca-Cayuga Tribe of Oklahoma
GRAND LAKE CASINO 24701 S. 655th Rd. Grove, OK 74344-4012 Phone: 918-786-8528 Toll Free: 800-426-4640 www.grandlakecasino.com Casino size: 46,000 sq. ft. Slots 841 Table Games 8 GM: Joanna Hadley
Kaw Nation of Oklahoma
KAW SOUTHWIND CASINO 5640 N. LaCann Dr. Newkirk, OK 74647 Mailing: PO Box 171 Newkirk, OK 74647-0171 Phone: 580-362-2578 Toll Free: 866-529-2464 www.southwindcasino.com Casino size: 55,000 sq. ft. Slots 800 Table Games 6 Bingo 700 seats GM: Pamela Shaw United Keetoowah Band of Cherokee Indians
KEETOOWAH CHEROKEE CASINO 2450 S. Muskogee Ave. Tahlequah, OK 74464 Mailing: PO Box 117 Park Hill, OK 74451 Phone: 918-456-6131 www.keetoowahgaming.com Casino size: 18,000 sq. ft. Slots 500 GM: Rodney Fourkiller Kickapoo Tribe of Oklahoma
KICKAPOO CASINO 25230 E. Hwy. 62 Harrah, OK 73045 Phone: 405-964-4444 www.kickapoo-casino.com Casino size: 18,000 sq. ft. Slots 600 Table Games 8 GM: Che Down
KIOWA CASINO 36 E. 1980 Rd. Devol, OK 73531 Mailing: PO Box 100 Devol, OK 73531 Phone: 580-299-3333 Toll Free: 866-370-4077 www.kiowacasino.com Casino size: 64,000 sq. ft. Slots 973 Table Games 10 GM: James LaPorte Cheyenne & Arapaho Tribes of Oklahoma
LUCKY STAR CASINO— CLINTON 101 N. Indian Hospital Rd. Clinton, OK 73601 Phone: 580-323-6599 www.luckystarcasino.org Casino size: 13,000 sq ft. Slots 700 Table Games 6 GM: Jason Goodblanket
Cheyenne & Arapaho Tribes of Oklahoma
LUCKY STAR CASINO— CONCHO 7777 N. Hwy. 81 Concho, OK 73022 Mailing: PO Box 150 Concho, OK 73022-0150 Phone: 405-262-7612 www.luckystarcasino.org Casino size: 40,000 sq. ft. Slots 1,474 Table Games 6 GM: Chris Derenzo Wyandotte Tribe of Oklahoma
LUCKY TURTLE CASINO 64499 E. Hwy. 60 Wyandotte, OK 74370 Mailing: PO Box 527 Wyandotte, OK 74370 Phone: 918-678-3767 Casino size: 3,000 sq. ft. Slots 113 GM: Gary Johnson Tonkawa Tribe of Oklahoma
NATIVE LIGHTS CASINO 12375 N. Hwy. 77 Newkirk, OK 74647 Phone: 580-448-3100 www.nativelightscasino.com Casino size: 22,500 sq. ft. Slots 560 GM: Phil Glass
Chickasaw Nation
Osage Nation
Osage Nation
NEWCASTLE GAMING CENTER
OSAGE CASINO—HOMINY
OSAGE CASINO— SAND SPRINGS
2457 N. Main St. Route 62 & Interstate 44 Newcastle, OK 73065 Phone: 405-387-6013 www.chickasaw.net Casino size: 64,708 sq. ft. Slots 2,480 Table Games 13 GM: Ryan Sykes Muscogee (Creek) Nation
ONE FIRE CASINO 1901 North Wood Drive Okmulgee, OK 74447 Phone: 918-756-8400 www.onefirecasino.com Casino size: 11,000 sq. ft. Slots 350 GM: Travis Thompson
Osage Industrial Park Cupid Building Hominy, OK 74035 Mailing: HC 66 Box 885 Hominy, OK 74035 Phone: 918-885-2990 Toll Free: 877-246-8777 www.milliondollarelm.com Slots 220 GM: John Shaw Osage Nation
OSAGE CASINO—PAWHUSKA 2017 E. 15th St. Pawhuska, OK 74056 Phone: 918-287-9009 Toll Free: 877-246-8777 www.milliondollarelm.com Slots 178 GM: Eli Red Eagle Osage Nation
Osage Nation
OSAGE CASINO— BARTLESVILLE 222 Allen Rd. Bartlesville, OK 76003-4371 Phone: 918-699-7777 www.milliondollarelm.com Casino size: 42,000 sq. ft. Slots 440 Table Games 7 GM: Ressa Files
301 N. Blackjack Dr. Sand Springs, OK 74063 Mailing: Central Service Office Tulsa, OK 74127 Phone: 918-699-7777 Toll Free: 877-246-8777 www.milliondollarelm.com Casino size: 25,000 sq. ft. Slots 460 Table Games 4 GM: Byron Bighorse
OSAGE CASINO— PONCA CITY 73 N. City View Rd. Ponca City, OK 74604 Phone: 580-765-2973 www.milliondollarelm.com Casino size: 7,700 sq. ft. Slots 221 GM: Jennifer Sword
Osage Nation
OSAGE CASINO—SKIATOOK 6455 W. Rogers Blvd. Skiatook, OK 74070 Phone: 918-396-2626 www.milliondollarelm.com Slots 190 GM: Edward Grey Osage Nation
OSAGE CASINO—TULSA 951 W. 36th St. North Tulsa, OK 74127 Phone: 918-669-7600 Toll Free: 877-246-8777 www.milliondollarelm.com Casino size: 47,000 sq. ft. Slots 1,000 Table Games 11 GM: Stephen Burris
PROFILE
Konami Gaming Getting More from the Floor With a strong gaming legacy spanning consumer arcade and home entertainment genres, Konami Gaming Inc., is known for developing games that ignite players’ imaginations and drive proven engagement, while advancing casino revenue and profit growth. Konami understands the needs of the Native American gaming industry, and has developed products that empower operators to get more from their floor using games and technology designed to perform across tribal casino markets and appeal to various customer demographics across specialized regions. Konami is a complete gaming manufacturer that develops, designs, manufactures, distributes, sells and services slot machines and its award-winning casino management system Synkros. Konami games have proven staying power for engaging high-frequency gaming consumers, so operators throughout Indian Country know how Konami keeps players coming back. Konami’s library of proven performing games continues to expand to popular themes and premium titles. In addition to the recent release of the industry’s first Dungeons & Dragons slot machines, Konami’s Neo Contra-themed video slots mark the first-ever release of Konami Digital Entertainment video game IP to the casino gaming industry. This iconic entertainment legacy comes to slot players in the form of two premiere game themes on
KP3: Mighty Warrior and Supreme Samurai. Each is equipped with a four-level stand-alone progressive, as well as proven Konami game mechanics like Xtra Reward and cascading reels. Neo Contra is featured on a custom Podium cabinet with exclusive product features such as an expanded top box, eye-catching dual topper and Konami’s all-new Symphonik 3D Sound, which harnesses all the power and awe of 3D audio technology while eliminating the need for separate in-chair or rear-satellite surround-sound speakers. Synkros—best known for its reliability, innovative marketing tools and powerful analytics tools—is Konami’s leading-edge casino management system. Synkros features system-delivered slot tournaments using True-Time Tournaments, including a player-ondemand format that allows patrons to earn and play tournaments at their own convenience. For floorwide bonusing, it offers SuperSeries, a multi-tiered targeting tool with an expanding variety of new themes. Konami’s Synkros has been selected by numerous Native American operators across Minnesota, New Mexico, Oklahoma, California and more. Konami continues to exhibit a leading advantage in casino systems technology, providing users with new innovations in the form of zero-cost annual version updates and upgrades to leverage as a competitive edge in their respective markets. Headquartered in Las Vegas, Konami distributes leading-edge products to casino properties across the globe. For more information, visit konamigaming.com.
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TribalGovernment Gaming 2015 Directory
Kiowa Tribe of Oklahoma
TribalGovernment Gaming 2015 Directory
Miami Tribe of Oklahoma
PRAIRIE MOON CASINO 202 South 8 Tribes Trail Miami, OK 74354 Phone: 918-542-8670 www.miaminationcasinos.com Slots 123 GM: Ben Barnes Miami Tribe of Oklahoma
PRAIRIE SUN CASINO 3411 P Street Northwest Miami, OK 74354 Phone: 918-541-2150 www.miaminationcasinos.com Casino size: 11,000 sq. ft. Slots 252 GM: Ben Barnes Quapaw Tribe
QUAPAW CASINO 58100 E. 64th Rd. Miami, OK 74354 Phone: 918-540-9100 www.quapawcasino.com Casino size: 27,000 sq. ft. Slots 525 Table Games 7 GM: Kirk Myrick Muscogee Creek Nation
RIVER SPIRIT CASINO 1616 E. 81st St. Tulsa, OK 74137-1215 Phone: 918-299-8518 Toll Free: 800-299-2738 www.creeknationcasino.com Casino size: 300,000 sq. ft. Slots 2,630 Table Games 23 GM: Jerry Floyd
Seminole Nation of Oklahoma
Sac and Fox Nation of Oklahoma
Miami Nation of Oklahoma
Chickasaw Nation
THE STABLES CASINO
TEXOMA GAMING CENTER
RIVERMIST CASINO
SAC AND FOX CASINO— STROUD
530 H St. SE Miami, OK 74354-8224 Phone: 918-542-7884 Toll Free: 877-774-7884 www.the-stables.com Casino size: 25,000 sq. ft. Slots 570 Table Games 4 GM: J. Mark Whitely
1795 Highway 70 East Kingston, OK 73439 Mailing: PO Box 141 Kingston, OK 73439 Phone: 580-564-6000 www.chickasaw.net Casino size: 5,440 Slots 365 GM: Angie Perry
Pawnee Nation of Oklahoma
Absentee Shawnee Tribe of Oklahoma
Intersection Highway 56 and 99 Konawa, OK 74849 Mailing: PO Box 1498 Wewoka, OK 74884 Phone: 580-925-3994 www.seminolenation.com Casino Size: 5,500 sq. ft. Slots 150 GM: Russell Martin Chickasaw Nation
Highway 99 Stroud, OK 74079 Mailing: PO Box 1446 Shawnee, OK 74804 Phone: 918-968-2540 www.sandfcasino.com Casino size: 825 sq. ft. Slots 161 GM: Anita Benton
STONE WOLF CASINO & GRILL
RIVERWIND CASINO 1544 West State Highway 9 Norman, OK 73071 Mailing: PO Box 1548 Ada, OK 74821 Phone: 580-436-2603 www.chickasaw.net Casino Size: 219,000 sq. ft. Slots 2,725 Table Games 40 GM: Jack Parkinson Sac and Fox Nation of Oklahoma
SAC AND FOX CASINO— SHAWNEE 42008 Westech Rd. Shawnee, OK 74804 Mailing: PO Box 1446 Shawnee, OK 74804 Phone: 405-275-4700 www.sandfcasino.com Casino size: 35,000 sq. ft. Slots 680 GM: Anita Benton
Chickasaw Nation
SALTCREEK CASINO 1600 Highway 81 Pocasset, OK 73079 Phone: 405-459-4000 www.saltcreekcasino.com Casino size: 33,800 sq. ft. Slots 560 Table Games 6 GM: Justin Yahola Apache Tribe of Oklahoma
SILVER BUFFALO CASINO 620 E. Colorado Dr. Anadarko, OK 73005-5219 Phone: 405-247-5471 www.silverbuffalocasino.com Casino size: 7,942 sq. ft. Slots 350 GM: Jim Rider
54251 South 349th Road Pawnee, OK 74058 Phone: 918-454-7777 www.stonewolfcasino.com Casino size: 10,000 sq. ft. Gaming Machines 216 GM: Joe Hawkins
THUNDERBIRD CASINO
Wichita & Affiliated Tribes
15700 E. State Hwy. 9 Norman, OK 73026-9028 Phone: 405-360-9270 Toll Free: 800-259-5825 www.astribe.com/businesses.html Casino size: 40,000 sq. ft. Slots 700 Table Games 10 GM: Dylan Byrd
SUGAR CREEK CASINO
Tonkawa Tribe of Oklahoma
Interstate 40 Exit 101 5304 North Broadway Avenue Hinton, OK 73047 Phone 405-542-2946 www.sugarcreekcasino.net Slots 700 Table Games 4 GM: Glen Coleman
TONKAWA CASINO 10700 Allen Dr. Tonkawa, OK 74653 Mailing: PO Box 220 Tonkawa, OK 74653-0070 Phone: 580-628-2624 Toll Free: 877-648-2624 www.tonkawacasino.com Casino size: 10,200 sq. ft. Slots 390 Table Games 3 GM: Patrick Waldroup
PROFILE
GCA + Multimedia Games Lasting Impressions GCA and Multimedia Games will showcase their latest and greatest at NIGA 2015, including the newest titles for the premium award-winning cabinet Platinum MPX: the Texan HDX, a premium Texas-sized cabinet standing eight feet tall; the brand new Apex V Topper featuring dual video monitors; and Cash Boom Bang, the latest out-of-revenue game for the award-winning TournEvent system. Platinum MPX will make another appearance at NIGA this year with two themes guaranteed to leave a lasting impression with players—Dracula and Haunted House After Dark. The 40inch monitor, custom surround-sound with integrated sound chair and Earthquake Shakers will bring these themes to life. They say everything’s bigger in Texas, and Multimedia is proving that adage true with its latest premium cabinet, the Texan HDX, an oversized cabinet that can showcase any of Multimedia’s standard video themes. The giant cabinet stands nearly eight feet tall, with monitors measuring 42 inches. The Apex V Topper will have its first-ever showing at NIGA this year, showcased on a bank of new themes such as Artemis, Wild Things and Full Service. This new topper features a unique 58 TRIBAL GOVERNMENT G AMING 2015
dual 15-inch video screen setup. The High Rise Games series will continue to stand tall this year with four new themes—Queen of Diamonds, Pirates Skull & Bones, the Money Man Big Cash Spin and Smokin’ Hot Diamonds. Queen of Diamonds offers a nine-reel, 32-line theme featuring the never-before-seen Jackpot Jump, where progressive prizes “jump” by one or two tiers if the Jackpot Jump card or Queen of Diamonds is uncovered. Back and better than ever is the award-winning TournEvent slot tournament system, complete with a wireless tablet option, the latest out-of-revenue game and new signage. Cash Boom Bang with 4 Reel Frenzy will take slot tournaments to the next level, as tournament screens explode into four sets of reels once a bomb appears. Making a cameo as well will be the latest sign option for TournEvent, a rotating 55-inch monitor with lighted accent dividers and the ability to be featured on new bank configurations. From GCA’s cash access solutions, the CXC Lite, CXC 4.0 and JackpotXchange kiosks will be showcased, as well as the cage cash access solution Cash Club, the XView reporting tool, NEWave’s anti-money laundering software and Everi’s product suite for real-money online gaming. For more information, stop by booth No. 1121 or visit mm-games.com.
Chickasaw Nation
OREGON
Coquille Indian Tribe
TRADING POST CASINO
WINSTAR WORLD CASINO
Class II & III
THE MILL CASINO HOTEL
291 Agency Road Pawnee, OK 74058 Phone: 918-762-4466 Casino size: 3,500 sq. ft. Slots 80 GM: Arthur Attocknie
777 Casino Ave., Interstate 35 Thackerville, OK 73459 Phone: 580-276-4229 Toll Free: 800-622-6317 www.winstarworldcasino.com Casino size: 249,000 sq. ft. WinStar World Hotel (395 rooms) Slots 7,500 Table Games 98 Poker Tables 45 Bingo 800 seats GM: Wayne McCormick
Confederated Tribes of Siletz Indians
3201 N. Tremont Ave. North Bend, OR 97459-3062 Phone: 541-756-8800 Toll Free: 800-953-4800 www.themillcasino.com Casino size: 40,000 sq. ft. The Mill Casino Hotel (98 rooms) Slots 720 Table Games 10 GM: Terri Porcaro
Chickasaw Nation
TREASURE VALLEY CASINO I-35, Exit 55 (Highway 7) Davis, OK 73030 Phone: 580-369-2895 www.chickasaw.net Casino size: 9,440 sq. ft. Inn at Treasure Valley (59 rooms) Slots 400 Table Games 4 GM: Christina DeMoss
20 White Eagle Drive Ponca City, OK 74601-8310 Phone: 580-762-5444 Casino Size: 20,000 sq.ft. Slots 275 Bingo 300 seats GM: Gary Watkins
1777 NW 44th St. Lincoln City, OR 97367-5094 Phone: 541-996-5825 Toll Free: 888-244-6665 www.chinookwindscasino.com Casino size: 30,000 sq. ft. Chinook Winds Resort (227 rooms) Slots 1,116 Table Games 23 Bingo 400 seats GM: Mike Fisher Confederated Tribes of the Warm Springs
INDIAN HEAD CASINO
Ponca Tribe of Oklahoma
TWO RIVERS CASINO
CHINOOK WINDS CASINO RESORT
Wyandotte Tribe of Oklahoma
WYANDOTTE NATION CASINO 100 Jackpot Place Wyandotte, OK 74370 Phone: 918-678-4946 Toll Free: 866-447-4946 www.wyandottecasinos.com Casino size: 30,000 sq. ft. Slots 500 Table Games 5 GM: Gary Johnson
3236 US Highway 26 Warm Springs, OR 97761 Phone: 541-460-7777 www.indianheadgaming.com Casino size: 40,000 sq. ft. Gaming Machines 500 GM: Ken Billingsley Klamath Tribe
KLA-MO-YA CASINO 34333 Hwy. 97 North Chiloquin, OR 97624-8747 Phone: 541-783-7529 Toll Free: 888-552-6692 www.klamoyacasino.com Casino size: 18,000 sq. ft. Slots 350 Table Games 3 Chairman: Judith McClane
Burns Paiute Tribe
OLD CAMP CASINO 2205 W. Monroe St. Burns, OR 97720-1950 Phone: 541-573-1500 www.oldcampcasino.com Casino size: 17,000 sq. ft. Slots 110 Interim GM: Pamela Sherbarn Cow Creek Band of Umpqua Tribe of Indians
SEVEN FEATHERS CASINO RESORT 146 Chief Miwaleta Ln. Canyonville, OR 97417-9700 Phone: 541-839-1111 www.sevenfeathers.com Casino size: 68,441 sq. ft. Seven Feathers Hotel (286 rooms plus 12 suites) Slots 1,100 Table Games 20 Bingo 320 seats GM: Bruce Schoneboom
Confederated Tribes of Grand Ronde
SPIRIT MOUNTAIN CASINO — WILLAMINA 27100 SW Salmon River Hwy. Willamina, OR 97396 Mailing: PO Box 39 Grand Ronde, OR 97347-0039 Phone: 503-879-2350 www.spiritmountain.com Casino size: 193,200 sq. ft. Spirit Mountain Lodge (254 rooms) Slots 2,000 Table Games 18 COO: Stan Dillon Confederated Tribes of the Coos, Lower Umpqua and Siuslaw Indians
THREE RIVERS CASINO & HOTEL 5647 Hwy. 126 Florence, OR 97439 Phone: 541-997-7529 www.threeriverscasino.com Casino size: 90,000 sq. ft. Three Rivers Hotel (93 rooms) Slots 700 Table Games 11 Bingo 500 seats COO: Mike Rose
PROFILE
Novomatic Americas Moving Into High Gear Following an extremely encouraging debut showing at NIGA 2014, Novomatic Americas Sales LLC, the dedicated U.S. arm of Austrian-based gaming giant Novomatic, is ready to move into high gear at NIGA 2015. With a clear emphasis on tribal government gaming, Novomatic Americas, under the leadership of its president, industry veteran Rick Meitzler, is an integrated global gaming company specializing in the design, development, manufacturing, distribution and sales of electronic gaming machines and advanced technology products. The company already has recruited highly experienced gaming industry professionals to its team and has rapidly expanded over the past 12 months. Leading the NIGA product lineup will be the brand new Dominator Curve—a dramatic evolution of the hugely successful Dominator, which had its world premiere at ICE Totally Gaming in London. The Dominator Curve features all the ergonomic and design elements of its predecessor plus the advantages of its unique upright 40-inch full HD curved touch-screen. The player position in the focal point of the curved screen guarantees maximum-impact gaming with sophisticated graphics and sound. The Dominator Curve display at NIGA will feature a wide
range of single games and multi-game mixes supported on the server-based-ready platform Novo Line Interactive, blending optimized usability and top-quality design with great looks. Alongside the Dominator will be the product that was a standout hit at both G2E in Las Vegas and ICE in London—the Novostar V.I.P. II. With an impressively large 50-inch screen, it’s widely regarded as the best slant-top gaming device on the market today. Electronic multi-player gaming will be represented by Novo Unity II, featuring a live Novo TouchBet Blackjack plus virtual (“flying”) baccarat, poker, sic bo and roulette games to wow the crowds. In all, NIGA will prove to all tribal government gaming attendees that Novomatic Americas is here, in force and very definitely to stay. Meitzler summed it up: “Novomatic Americas is now officially on the move. Starting with NIGA we will bring our product offerings, backed up by our top-class service, to a market that has already expressed its willingness to accept us.” For more information, visit novomatic.com or contact Rick Meitzler at 224-802-2974.
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TribalGovernment Gaming 2015 Directory
Pawnee Nation of Oklahoma
TribalGovernment Gaming 2015 Directory
Confederated Tribes of the Umatilla Reservation
WILDHORSE RESORT & CASINO 72777 Hwy. 331 Pendleton, OR 97801-3379 Phone: 541-278-2274 www.wildhorseresort.com Casino size: 113,000 sq. ft. Wildhorse Hotel (100 rooms) RV Park (100) Slots 1,200 Table Games 12 Bingo 400 seats GM: Allen Tovey
Lower Brule Sioux Tribe
Rosebud Sioux Tribe
Spokane Tribe
Squaxin Island Tribe
GOLDEN BUFFALO CASINO RESORT
TURTLE CREEK CROSSING CASINO
CHEWELAH CASINO
LITTLE CREEK CASINO
321 Sitting Bull St. Lower Brule, SD 57548 Mailing: PO Box 204 Lower Brule, SD 57548-0204 Phone: 605-473-5577 www.lbst.org Casino size: 9,000 sq. ft. Golden Buffalo Hotel (38 rooms) Slots 205 Bingo 100 seats GM: Darrell Hermin
28281 US Highway 18 Mission, SD 57555 Phone: 605-856-2329 Slots 26 GM: Trent Poignee
2555 Smith Rd. Highway 395 South Chewelah, WA 99109-9689 Mailing: PO Box 1106 Chewelah, WA 99109-1106 Phone: 509-935-6167 Toll Free: 800-322-2788 www.chewelahcasino.com Casino size: 15,000 sq. ft. Slots 400 Table Games 5 GM: Karen Flett
91 W. State Route 108 Shelton, WA 98584 Phone: 360-427-7711 Toll Free: 800-667-7711 www.little-creek.com Casino size: 21,000 sq. ft. Slots 1,073 Table Games 21 Bingo 300 seats CEO: Michael Starr
KICKAPOO LUCKY EAGLE CASINO
Confederated Tribes of the Colville Reservation
LUCKY DOG CASINO
7777 Lucky Eagle Drive Eagle Pass, TX 78852 Mailing: PO Box 7100 Eagle Pass, TX 78853-7100 Phone: 830-758-1936 Toll Free: 888-255-8259 www.luckyeagletexas.com Casino size: 15,000 sq. ft. Slots 1,850 Table Games 12 GM: Robin Miller
COULEE DAM CASINO
Standing Rock Sioux Tribe
SOUTH DAKOTA Class II & III Sisseton Wahpeton Oyate
DAKOTA CONNECTION CASINO & TRAVEL PLAZA 46102 SD Highway 10 Sisseton, SD 57262 Phone: 605-698-4273 www.dakotaconnection.com Casino size: 20,000 sq. ft. Slots 50 Bingo 300 seats Sisseton Wahpeton Oyate
GRAND RIVER CASINO & RESORT 27903 Hwy. 12 Mobridge, SD 57601 Mailing: PO Box 639 Mobridge, SD 57601-0639 Phone: 605-845-7104 Toll Free: 800-475-3321 www.grandrivercasino.com Casino size: 40,000 sq. ft. Grand River Resort (40 rooms) Slots 250 Table Games 5 GM: Ivan White Mountain
TEXAS Class II Kickapoo Traditional Tribe of Texas
WASHINGTON Class II & III
DAKOTA SIOUX CASINO
Crow Creek Sioux Tribe
Jamestown S’Klallam Tribe
16415 Sioux Conifer Rd. Watertown, SD 57201-7321 Phone: 605-882-2051 Toll Free: 800-658-4717 www.dakotasioux.com Casino size: 8,730 sq. ft. Hotel (92 rooms) Slots 364 Table Games 1 GM: John Rondell
LODE STAR CASINO & HOTEL
7 CEDARS CASINO
Oglala Sioux Tribe
EAST WIND CASINO US Highway 18 Martin, SD 57551 Phone: 605-685-1140 Slots 100 GM: Kevin Lien Yankton Sioux Tribe
FORT RANDALL CASINO 538 E. Hwy. 46 Pickstown, SD 57367 Mailing: PO Box 229 Pickstown, SD 57367-0229 Phone: 605-487-7871 Toll Free: 800-362-6333 www.fortrandall.com Casino size: 38,092 sq. ft. Fort Randall Hotel (56 rooms) Slots 276 Table Games 10 Bingo 250 seats GM: Ward Zephier
Highway 34 and Highway 47 Fort Thompson, SD 57339-0050 Mailing: PO Box 140 Fort Thompson, SD 57339-0140 Phone: 605-245-6000 www.lodestarcasino.com Casino size: 27,500 sq. ft. Lode Star Hotel (51 rooms) Slots 250 Table Games 7 GM: Carrie Donner Oglala Sioux Tribe
PRAIRIE WIND CASINO Highway 18 Pine Ridge, SD 57770 Mailing: HC 49, Box 10 Pine Ridge, SD 57770-9710 Phone: 605-867-6300 Toll Free: 800-705-WIND www.prairiewindcasino.com Casino size: 30,000 sq. ft. Slots 280 Table Games 6 GM: Kevin Lien Flandreau Santee Sioux Tribe
ROYAL RIVER CASINO & HOTEL 607 S. Veterans St. Flandreau, SD 57028-1416 Mailing: PO Box 326 Flandreau, SD 57028-0326 Phone: 605-997-3746 Toll Free: 800-833-8666 www.royalrivercasino.com Casino size: 17,000 sq. ft. Royal River Motel (120 rooms) Slots 352 Table Games 10 GM: Steven Christenson
60 TRIBAL GOVERNMENT G AMING 2015
270756 Hwy. 101 Sequim, WA 98382-7677 Phone: 360-683-7777 Toll Free: 800-458-2597 www.7cedarscasino.com Casino size: 63,000 sq. ft. Slots 586 Table Games 13 Bingo 250 seats CEO: Jerry Allen
515 Birch Stret Coulee Dam, WA 99116-1324 Phone: 509-633-0766 www.colvillecasinos.com Casino size: 5,000 sq. ft. Gaming Machines 170 GM: Randy Williams
Confederated Tribes of the Chehalis Reservation
CLEARWATER CASINO
LUCKY EAGLE CASINO
15347 Suquamish Way Suquamish, WA 98392-9649 Mailing: PO Box 1210 Suquamish, WA 98392-1210 Phone: 360-598-8700 Toll Free: 800-375-6073 www.clearwatercasino.com Casino size: 33,000 sq. ft. Slots 1,200 Table Games 35 GM: Nic Armstrong
12888 188th St. Southwest Rochester, WA 98579-9643 Phone: 360-273-2000 Toll Free: 800-720-1788 www.luckyeagle.com Casino size: 30,000 sq. ft. Slots 975 Table Games 16 Bingo 600 seats GM: John Setterstrom Colville Confederated Tribes
MILL BAY CASINO
Lower Elwha Klallam Tribe
3438 Stoluckquamish Ln. Arlington, WA 98223 Phone: 360-474-9740 www.angelofthewinds.com Casino size: 112,000 sq. ft. Slots 1,101 Table Games 12 GM: Travis O’Neil
ELWHA RIVER CASINO
Puyallup Tribe of Indians
Puyallup Tribe of Indians
BJ’s BINGO
EMERALD QUEEN CASINO I-5
4411 Pacific Hwy. East Fife, WA 98424 Phone: 253-922-0430 www.bjs-bingo.com Slots 200 Bingo 600 seats GM: Jenynne DeNoble Snoqualmie Tribe
CASINO SNOQUALMIE 37500 SE N. Bend Way Snoqualmie, WA 98065 Mailing: PO Box 999 Snoqualmie, WA 98065 Phone: 425-888-1234 Toll Free: 888-348-3323 www.snocasino.com Casino size: 187,000 sq. ft. Slots 1,700 Table Games 50 CEO: Jon Jenkins
19330 N. Hwy. 101 Shelton, WA 98584-9781 Phone: 360-877-5656 www.theluckydogcasino.com Casino size: 50,000 sq. ft. Slots 200 Table Games 9 GM: David Owens
Suquamish Tribe
Stillaguamish Tribe
ANGEL OF THE WINDS CASINO
Skokomish Tribe
631 Stratton Rd. Port Angeles, WA 98363 Phone: 360-452-3005 www.elwharivercasino.com Casino size: 7,000 sq. ft. Slots 150 GM: Damonn Safranek
2024 E. 29th St. Tacoma, WA 98404 Phone: 253-594-7777 Toll Free 888-831-7655 www.emeraldqueen.com Casino size: 50,000 sq. ft. Hotel (100 Rooms) Slots 1,680 Table Games 57 GM: George Robinson Puyallup Tribe of Indians
EMERALD QUEEN HOTEL & CASINO 5700 Pacific Hwy. East Fife, WA 98424 Phone: 253-922-2000 www.emeraldqueen.com Emerald Queen Hotel (140 rooms) Casino size: 33,000 sq. ft. Slots 1,820 GM: George Robinson
455 Wapato Lake Rd. Manson, WA 98831-9577 Phone: 509-687-2102 Toll Free: 800-648-2946 www.colvillecasinos.com Casino size: 35,000 sq. ft. Slots 613 Table Games 8 Tribal Chair: Michael Finley Muckleshoot Indian Tribe
MUCKLESHOOT CASINO 2402 Auburn Way South Auburn, WA 98002-6370 Phone: 253-804-4444 Toll Free: 800-804-4944 www.muckleshootcasino.com Casino size: 328,000 sq. ft. Slots 3,100 Table Games 120 GM: Conrad Granito Muckleshoot Indian Tribe
MUCKLESHOOT INDIAN BINGO 2117 Auburn Way South Auburn, WA 98002 Phone: 253-735-2404 www.muckleshootbingo.com Slots 400 Bingo seats 1,000 GM: Ray Jerry
Nooksack Tribe
NISQUALLY RED WIND CASINO
NOOKSACK RIVER CASINO
12819 Yelm Hwy. Southeast Olympia, WA 98513-9111 Phone: 360-412-5000 Toll Free: 866-946-2444 www.redwindcasino.com Casino size: 95,000 sq. ft. Slots 975 Table Games 10 GM: Cheebo Frazier
5048 Mount Baker Hwy. Deming, WA 98244-0248 Mailing: PO Box 248 Deming, WA 98244-0248 Phone: 360-592-5472 Toll Free: 877-935-9300 www.nooksackcasino.com Casino size: 20,160 sq. ft. Slots 260 GM: Gary Kitner
Nooksack Indian Tribe
Kalispel Tribe
NOOKSACK NORTHWOOD CASINO
NORTHERN QUEST RESORT & CASINO
9750 Northwood Rd. Lynden, WA 98264 Phone: 360-734-5101 Toll Free: 877-777-9847 www.northwood-casino.com Casino size: 30,000 sq. ft. Slots 400 GM: Ron Magill
100 N. Hayford Rd. Airway Heights, WA 99001-1300 Mailing: PO Box 1300 Airway Heights, WA 99001-1300 Phone: 509-242-7000 Toll Free: 888-603-7051 www.northernquest.com Casino size: 195,000 sq. ft. Slots 1,700 Table Games 37 Bingo 250 seats COO: Kent Caputo
Confederated Tribes of the Colville Reservation
OKANOGAN BINGO CASINO 41 Apple Way Rd. Okanogan, WA 98840-9689 Phone: 509-422-4646 Toll Free: 800-559-4643 www.colvillecasinos.com Casino size: 25,000 sq. ft. Slots 500 Bingo 250 seats GM: Randy Williams
Tulalip Tribes
Shoalwater Bay Tribe
QUIL CEDA CREEK NIGHTCLUB & CASINO
SHOALWATER BAY CASINO 4112 Hwy.105 Tokeland, WA 98590 Mailing: PO Box 560 Tokeland, WA 98590 Phone: 360-267-2048 Toll Free: 888-834-7312 www.shoalwaterbaycasino.com Casino size: 12,000 sq. ft. Hotel (15 rooms) Slots 318 Table Games 4 GM: David McGee
6410 33rd Ave. Northeast Tulalip, WA 98271 Mailing: 10200 Quil Ceda Blvd. Tulalip, WA 98271 Phone: 360-651-1111 Toll Free: 888-272 -1111 www.qcccasino.com Casino size: 52,000 sq. ft. Tulalip Resort & Spa (370 rooms) Slots 1,192 Table Games 12 President: Ken Kettler
Lummi Nation
Quinault Tribe
SILVER REEF CASINO
QUINAULT BEACH RESORT & CASINO Port Gamble S’Klallam Tribe
THE POINT CASINO 7989 Salish Lane Northeast Kingston, WA 98346 Phone: 360-297-0070 Toll Free: 866-547-6468 www.the-point-casino.com Casino size: 52,400 sq. ft. Slots 653 Table Games 12 GM: Leo Culloo
78 State Route 115 Ocean Shores, WA 98569 Mailing: PO Box 2107 Ocean Shores, WA 98569-2107 Phone: 360-289-9466 Toll Free: 888-461-2214 www.quinaultbeachresort.com Casino size: 16,000 sq. ft. Quinault Beach Resort (159 rooms) Slots 501 Table Games 14 COO: Warren Shale
4876 Haxton Way Ferndale, WA 98248 Phone: 360-383-0777 Toll Free: 866-383-0777 www.silverreefcasino.com Casino size: 50,000 sq. ft. Hotel (105 rooms) Slots 1,200 Table Games 20 GM: Harlan G. Oppenheim
PROFILE
Red Square Gaming The ad agency for smart casino brands Red Square Gaming is a full-service advertising agency focused on casino brands. Its specialization and energy bring clients a uniquely deep set of skills that the typical agency cannot. Red Square Gaming combines strategic thinking, imagination, logistics and technology to deliver creative intelligence to help clients dominate the competition. Reaching gamers in a complex and competitive world: The world is increasingly complex, the media landscape is shifting at light speed and there are more competitors entering the market every day. Historically, advertising agencies have strived to be everything to everyone. By doing so, category experience often becomes a talking point, rather than a dedicated focus, and service capabilities are expanded simply to fulfill needs, rather than delivering on greater value. Now is not the time for generalist thinking. A smarter approach to digital: Intelligent marketing programs that tightly integrate digital are the baseline requisite to compete these days. Traditional advertising— the blocking and tackling of what casino marketers do—is not dead. Quite the contrary. Red Square Gaming’s approach is to tai-
lor campaigns and platforms to each client, strategically employing the right combination of traditional media, digital, social and mobile. A casino’s marketing should not be purchased off the shelf, nor should it be one-size-fits-all. Founded on tribal gaming: Red Square Gaming's practice was launched a decade ago with PCI Gaming (now Wind Creek Hospitality) in Alabama, adding Cherokee Nation Entertainment in Oklahoma to the client roster a few years later. Both of these groups have been integral to the success of the agency, and all have been very fortunate to grow together. This experience, and the resulting decade of learning, is the basis of who Red Square Gaming is. The agency understands the rigors of the category and respects the nuances of tribal entities. Simply, Red Square Gaming’s goal is to become the best casino advertising agency in the country. The agency will do so by continuing to partner with casinos that seek to break new ground at the forefront of creative media and gaming. For a closer look at Red Square Gaming's portfolio and thinking, visit redsquaregaming.com or contact Rich Sullivan, chief executive officer, at rich@redsquaregaming.com, 251-476-1283.
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TribalGovernment Gaming 2015 Directory
Nisqually Tribe
TribalGovernment Gaming 2015 Directory
Upper Skagit Indian Tribe
Tulalip Tribe
SKAGIT VALLEY CASINO RESORT
TULALIP BINGO
5984 N. Darrk Lane Bow, WA 98232 Phone: 360-724-7777 Toll Free: 877-275-2448 www.theskagit.com Casino size: 64,000 sq. ft. The Skagit Valley Resort (132 rooms) Slots 909 Table Games 12 GM: Rick Swanson Snoqualmie Tribe
SNOQUALMIE CASINO 37500 Southeast North Bend Way Snoqualmie, WA 98065 Phone: 425-888-1234 www.snocasino.com Casino size: 187,602 Gaming Machines 1,700 Table Games 50 CEO: Jon Jenkins Swinomish Indian Tribal Community
SWINOMISH NORTHERN LIGHTS CASINO 12885 Casino Dr. Anacortes, WA 98221-8363 Phone: 360-293-2691 Toll Free: 888-288-8883 www.swinomishcasino.com Casino size: 73,000 sq. ft. Slots 800 Table Games 11 Bingo 600 seats GM: Jay Ellenberger
2911 Quil Ceda Blvd. Tulalip, WA 98271-7413 Mailing: 10200 Quil Ceda Blvd. Tulalip, WA 98271 Phone: 360-651-1111 Toll Free: 888-272-1111 www.tulalipcasino.com Casino size: 22,000 sq. ft. Slots 188 Bingo Seats 850
Confederated Tribes and Bands of the Yakama Nation
Menominee Indian Tribe of Wisconsin
YAKAMA NATION LEGENDS CASINO
CRYSTAL PALACE BINGO HALL
580 Fort Rd. Toppenish, WA 98948 Phone: 509-865-8800 Toll Free: 877-7COME11 www.yakamalegends.com Casino size: 70,000 sq. ft. Slots 1,375 Table Games 20 GM: Kristin Lumley
Interstate 277 Highway 47/55 Duquaine Road Keshena, WI 54135 Phone: 715-799-3600 Slots 30 Bingo 440 seats GM: James Reiter
Tulalip Tribe
GRINDSTONE CREEK CASINO
TULALIP RESORT CASINO 10200 Quil Ceda Boulevard Tulalip, WA 98172-7413 Phone: 360-716-6000 www.tulalipresort.com Casino size: 222,000 sq. ft. Gaming Machines 2,346 Table Games 37 Bingo Seats 870 COO: Ken Kettler Spokane Tribe
TWO RIVERS CASINO & RESORT 6828 B Hwy. 25 South Davenport, WA 99122-9300 Phone: 509-722-4000 Toll Free: 800-722-4031 www.two-rivers-casino.com Casino size: 10,000 sq. ft. Hotel (101 rooms) Slots 150 Table Games 3 GM: Richard Garry
Lac Courte Oreilles Band of Lake Superior Chippewa
13394 West Trepania Road Hayward, WI 54843 Phone: 715-634-2430 www.lcocasino.com Slots 88 GM: Kimm Martinsen
WISCONSIN Class II & III
Oneida Tribe of Indians of Wisconsin
HIGHWAY 54 CASINO
Bad River Band of Lake Superior Chippewa
BAD RIVER LODGE & CASINO 73370 US Hwy. 2 Odanah, WI 54861 Mailing: PO Box 8 Odanah, WI 54861-0008 Phone: 715-682-7121 Toll Free: 800-777-7449 www.badriver.com Casino size: 74,000 sq. ft. Bad River Lodge (50 rooms) Slots 30 Bingo seats 440 GM: James Reiter
W180 State Hwy. 54 Oneida, WI 54155 Phone: 920-869-2228 www.oneidabingoandcasino.net Casino size: 7,359 sq. ft. Slots 115 GM: Louise Cornelius
Ho-Chunk Nation
HO-CHUNK GAMING BLACK RIVER FALLS W9010 Highway 54 East Black River Falls, WI 54615 Phone: 715-284-9098 www.ho-chunkgaming.com Casino size: 38,000 Gaming Machines 1,111 Table Games 10 Bingo 480 seats GM: Greg Garvin Ho-Chunk Nation
HO-CHUNK GAMING MADISON 4002 Evan Acres Rd. Madison, WI 53718 Phone: 608-223-9576 Toll Free: 888-248-1777 www.ho-chunkgaming.com Casino size: 22,000 sq. ft. Slots 1,100 GM: Daniel Brown Ho-Chunk Nation
HO-CHUNK GAMING NEKOOSA 949 County Rd. G Nekoosa, WI 54457 Phone: 715-886-4560 Toll Free: 800-782-4560 www.rbcwin.com Casino size: 16,650 sq. ft. Slots 650 Table Games 12
PROFILE
Rymax Marketing Services Loyalty Solutions Rymax Marketing Services is the premier full-service loyalty provider in the incentive and gaming industry. As an industry leader, its primary focus is on creating effective player loyalty solutions for national and regional properties, Indian casinos and racinos, as well as Fortune 500 companies. With access to thousands of trending products and merchandise from our renowned brand partners such as Johnston & Murphy, Hearts on Fire and Acoustic Research, Rymax offers clients the power of choice from a vast rewards selection. Its award-winning programs and events are designed to drive ROI for the property while increasing player loyalty and boosting repetitive play from guests. As the largest national direct manufacturers’ representative in the incentive industry, Rymax understands the important role rewards play in driving player engagement and loyalty. The company's Gaming Division works with partnered properties to provide customized loyalty programs, merchandise rewards and strategic reward events that meet the needs of a multi-generational audience.
62 TRIBAL GOVERNMENT G AMING 2015
Rymax prides itself on offering rewards that appeal to every market segment that walks through a casino’s door. Rymax’s inhouse merchandise team will recommended trending reward options for a program or event that best suits the desired targeted audience, to ensure that the appropriate rewards are being offered. For example, millennials are particularly brand-name and technology driven, so casinos partnered with Rymax have found great success generating repetitive business from this group through unique opportunities like Rymax’s Strategic Interactive Themed Events or R-S.I.T.E. These events give players the ability to attain in-demand products such as a Michael Kors handbag or the latest Skullcandy headphones that they may not normally splurge on themselves. Rymax on-site casino events have a proven positive impact on a property’s overall performance and keep players engaged while at the casino. Rymax works strategically with both the program and the venue to create something that appeals to the target audience by using on-trend, innovative ideas and motivational rewards that will keep these VIP players coming back. From the initial planning of the loyalty program to executing effective player loyalty events, Rymax works hand-in-hand with casinos to achieve their unique goals. To learn more about Rymax, contact Paul Gordon, senior vice president of sales, at 973-582-3272 or pgordon@rymaxinc.com.
HO-CHUNK GAMING TOMAH 27867 State Highway 21 Tomah, WI 54660 Phone: 608-372-3721 www.dejope.com Casino size: 1,890 sq. ft. Slots 95 GM: Craig Garbin Ho-Chunk Nation
HO-CHUNK GAMING WISCONSIN DELLS 3214 County Hwy. 12 Baraboo, WI 53913 Phone: 608-356-6210 Toll Free: 800-746-2486 www.ho-chunk.com Casino size: 94,480 sq. ft. Hotel (315 rooms) Slots 2,775 Table Games 45 Bingo 600 seats GM: Casey Fitzpatrick Ho-Chunk Nation
HO-CHUNK GAMING WITTENBERG N7214 US Hwy. 45 Wittenberg, WI 54499 Phone: 715-253-4400 www.ho-chunkgaming.com Casino size: 14,000 sq. ft. Slots 500 GM: Casey Fitzpatrick
Lac du Flambeau Band of Lake Superior Chippewa
Red Cliff Band of Lake Superior Chippewa
Sakaogon Chippewa Community
Oneida Tribe of Indians of Wisconsin
LAKE OF THE TORCHES BINGO
LEGENDARY WATERS RESORT & CASINO
MOLE LAKE CASINO
ONEIDA CASINO
424 Little Pines Road Lac du Flambeau, WI 54538 Phone: 800-447-4688 Bingo 510 seats CEO: William Guelcher
88705 Pine Tree Lane Highway 13 Bayfield, WI 54814 Mailing: PO Box 1167 Bayfield, WI 54814-1167 Phone: 715-779-3712 Toll Free: 800-226-8478 www.wisconsingaming.com/islevista Casino size: 15,000 sq. ft. Slots 250 Table Games 5 Bingo 500 seats GM: Robert Pokorney
3084 State Hwy. 55 Crandon, WI 54520 Mailing: PO Box 277 Crandon, WI 54520-0277 Phone: 715-478-5290 www.molelake.com Casino size: 35,000 sq. ft. Mole Lake Lodge (75 rooms) Slots 410 Bingo 300 seats Table Games 5
2020/2100 Airport Dr. Green Bay, WI 54313 Mailing: PO Box 365 Oneida, WI 54155-0365 Phone: 920-494-4500 Toll Free: 800-238-4263 www.oneidabingoandcasino.net Casino size: 35,000 sq. ft. Radisson Hotel (408 rooms) Slots 850 Table Games 26 Bingo 834 seats GM: Louise Cornelius
Lac du Flambeau Band of Lake Superior Chippewa
LAKE OF THE TORCHES RESORT CASINO 510 Old Abe Rd. Lac du Flambeau, WI 54538 Phone: 715-588-7070 Toll Free: 800-258-6724 www.lakeofthetorches.com Casino size: 56,000 sq. ft. Lake of the Torches Hotel (101 rooms) Slots 820 Table Games 11 CEO: Bill Guelcher Lac Courte Oreilles Band of Lake Superior Chippewa
LAC COURTE OREILLES CASINO & LODGE 13767 W. County Rd. B Hayward, WI 54843 Phone: 715-634-5643 Toll Free: 800-526-2274 www.lcocasino.com Casino size: 35,000 sq. ft. Lac Courte Oreilles Lodge (75 rooms) Slots 650 Table Games 10 Bingo 600 seats GM: Lee Harden
Oneida Tribe of Indians of Wisconsin
Menominee Indian Tribe of Wisconsin
ONEIDA CASINO TRAVEL CENTER
MENOMINEE CASINO RESORT N277 Hwy 47/55 Keshena, WI 54135 Mailing: PO Box 760 Keshena, WI 54135-0760 Phone: 715-799-3600 Toll Free: 800-343-7778 www.menomineecasinoresort.com Casino size: 33,000 sq. ft. Menominee Hotel (150 rooms) Slots 830 Table Games 8 Bingo 220 seats GM: James Reiter
Stockbridge-Munsee Community
NORTH STAR MOHICAN CASINO 12180 County Rd. A West Bowler, WI 54416 Phone: 715-793-4090 Toll Free: 800-775-CASINO www.mohicannorthstar.com Casino size: 70,100 sq. ft. Slots 1,115 Table Games 18 Bingo 360 seats GM: Brian VanEnkenvoort
5939 Old 29 Drive Green Bay, WI 54313 Phone: 920-865-7919 www.oneidacasino.net Casino size: 23,060 Slots 115 GM: Louise Cornelium Oneida Tribe of Indians of Wisconsin
ONEIDA MASON STREET CASINO 2522 W. Mason St. Green Bay, WI 54313 Mailing: PO Box 365 Oneida, WI 54155 Phone: 920-494-4500 www.oneidabingoandcasino.net Casino size: 41,798 sq. ft. Slots 665 Table Games 8 GM: Louise Cornelius
PROFILE
Scientific Games Stronger Together Casino operators at NIGA 2015 will experience firsthand the strategic benefits of the combination of Scientific Games’ Bally, WMS, Shuffle Master and Williams brands, showcasing a variety of gaming products that address casino operators’ diverse needs across all land-based and interactive channels. Scientific Games will demonstrate how it is “Stronger Together” through the combination of time-tested brands and comprehensive and differentiated product portfolios created and supported by an extremely talented global team. Uniquely positioned to offer new value to casino operators, Scientific Games seeks to become their partner of choice and a one-stop shop for gaming product and services solutions. Bally Product Highlights The Friends video slot reunites players with the beloved characters from Warner Bros. Television’s worldwide hit comedy that TV Guide named one of the 50 greatest shows of all time. Players can experience the laughs and loves in a whole new way with many clips of the show’s hilarious moments and a
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www.tribalgovernmentgaming.com 63
TribalGovernment Gaming 2015 Directory
Ho-Chunk Nation
TribalGovernment Gaming 2015 Directory
Oneida Tribe of Indians of Wisconsin
St. Croix Tribal Chippewa of Wisconsin
ONEIDA IMAC GAMING CENTER
ST. CROIX CASINO TURTLE LAKE
2100 Airport Drive Green Bay, WI 54313 Phone: 920-494-4500 www.oneidacasino.net Casino size: 76,578 sq. ft. Gaming Machines 505 Bingo Seats 858 GM: Louise Cornelius Oneida Tribe of Indians of Wisconsin
ONEIDA ONE-STOP PACKERLAND 3120 South Packerland Drive Green Bay, WI 54313 Phone: 920-496-5601 www.oneidacasino.net Casino size: 14,905 sq. ft. Slots 81 GM: Louise Cornelium Forest County Potawatomi Nation
POTAWATOMI HOTEL CASINO 1721 W Canal St. Milwaukee, WI 53233 Phone: 414-645-6888 Toll Free: 800-729-7244 www.paysbig.com Casino size: 780,000 sq. ft. Slots 3,117 Table Games 109 Bingo 1,354 seats GM: Mike Goodrich
777 US Hwy. 8 & 63 Turtle Lake, WI 54889 Phone: 715-986-4777 Toll Free: 800-UGOUWIN www.stcroixcasino.com Casino size: 95,000 sq. ft. St. Croix Hotel (179 rooms) Slots 1,150 Table Games 26 GM: Leroy Buck
WYOMING
GREY EAGLE CASINO & BINGO
789 CASINO & BINGO HALL 10369 Highway 789 Riverton, WY 82501 Phone: 307-856-9942 www.windrivercasino.com Casino size: 45,000 sq. ft. Gaming Machines 255 GM: Jim Conrad Northern Arapaho Tribe
LITTLE WIND CASINO 690 Blue Sky Hwy. Ethete, WY 82520 Mailing: PO Box 1989 Riverton, WY 82501 Phone: 307-438-7000 Casino size: 1,920 sq. ft. Slots 176 GM: Jim Conrad
5068 Hwy. 287 Lander, WY 82520 Mailing: PO Box 399 Lander, WY 82520 Phone: 307-335-7529 www.shoshonerosecasino.com Casino size: 16,000 sq. ft. Slots 700
30222 Hwy. 35 & Hwy. 77 Danbury, WI 54830 Mailing: PO Box 98 Danbury, WI 54830-0098 Phone: 715-656-3444 Toll Free: 800-238-4946 www.holeinthewallcasino.com Casino size: 22,500 sq. ft. Hole in The Wall Hotel (41 rooms) Slots 500 Table Games 12 GM: Dino Oustigoff
SHOSHONE ROSE CASINO
Northern Arapaho Tribe
WIND RIVER CASINO 10269 Hwy. 789 Riverton, WY 82501 Mailing: PO Box 1989 Riverton, WY 82501 Phone: 307-856-3964 www.windrivercasino.com Casino size: 46,000 sq. ft. Slots 785 Table Games 10 Tribal Chair: Harvey Spoonhunter CEO: Jim Conrad
CANADA ALBERTA Cold Lake First Nation
CASINO DENE St. Croix Tribal Chippewa of Wisconsin
ST. CROIX CASINO HERTEL EXPRESS 4384 State Rd. 70 Webster, WI 54893-9249 Phone: 715-349-5658 www.hertelexpress.com Slots 148 GM: Debra Reynolds
Highway 43 and Highway 32 North Whitecourt, Alberta T7S 1P7 Mailing: PO Box 10 Whitecourt, Alerta T7S 1N3 Phone: 780-779-2727 Toll Free: 888-913-2727 www.eaglerivercasino.ca Casino size: 25,000 sq. ft. Slots 250 Table Games 18 Tribal Chief: Cameron Alexis GM: Eris Moncur
Northern Arapaho Tribe
POTAWATOMI CARTER CASINO & HOTEL
ST. CROIX CASINO DANBURY
FIRST NATION GAMING CENTER
Tsuu T’ina First Nation
Eastern Shoshone Tribe
St. Croix Tribe of Chippewa
Swan Lake First Nation
EAGLE RIVER CASINO & TRAVEL PLAZA
Class II
Forest County Potawatomi Community
618 State Hwy. 32 Carter, WI 54566 Mailing: PO Box 430 Wabeno, WI 54566-0430 Phone: 715-473-2021 Toll Free: 800-487-9522 www.cartercasino.com Casino size: 68,000 sq. ft. Indian Springs Lodge (99 rooms) Slots 506 Table Games 9 Bingo 250 seats GM: Frank Shepard
Alexis Nakota Sioux Nation
Route 28 and Highway 897 Cold Lake, Alberta T9M 1P4 Mailing: PO Box 1859 Cold Lake, Alberta T9M 1P4 Phone: 780-594-7900 www.casinodene.com Casino size: 20,000 sq. ft. Slots 180 Table Games 10 Tribal Chief: Brent Boulrice
64 TRIBAL GOVERNMENT G AMING 2015
3777 Grey Eagle Dr. Calgary, Alberta T3E 3X8 Phone: 403-273-3200 www.greyeagle.ca Casino size: 84,000 sq. ft. Slots 600 Tables Games 59 Bingo 550 seats Tribal Chief: Sanford Big Plume GM: Martin Brickstock Enoch Cree Nation
RIVER CREE RESORT & CASINO Whitemud Drive and Winterbum Road, Enoch, Alberta T7X 3Y3 Mailing: PO Box 179 Enoch, Alberta T7X 3Y3 Phone: 780-484-2121 Toll Free: 877-377-7774 www.rivercreeresort.com Casino size: 62,600 sq. ft. Edmonton Marriott (249 rooms) Slots 850 Table Games 51 GM: Jennifer Bell-Fields Stoney Nakoda First Nation
STONEY NAKODA RESORT & CASINO Highway 40 and Highway 1 Morley, Alberta T0L 1N0 Mailing: PO Box 1500 Morley, Alberta T0L 1N0 Phone: 403-881-2830 www.stoneynakodaresort.com Casino size: 70,000 sq. ft. Stoney Nakoda Resort (111 rooms) Slots 300 Table Games 18 GM: Andrew Shephard
MANITOBA Cree Nations
4818 Portage Ave. Headingley, Manitoba R4H 1CH Phone: 204-832-1849 Slots 30 Tribal Chief: Francine Melches GM: Donna M’lot Roseau River Anishinabe First Nation
ROSEAU RIVER FIRST NATION COMMUNITY HALL Highway 201 Ginew, Manitoba R0A 2R0 Phone: 204-427-2193 Slots 50 GM: Marilyn Nelson Brokenhead Ojibway Nation
SOUTH BEACH CASINO & RESORT One Ocean Drive Scanterbury, Manitoba R0E 1W0 Phone: 204-766-2100 Toll Free: 877-77-LUCKY www.southbeachcasino.ca Casino size: 40,000 sq. ft. South Beach Resort (93 rooms) Slots 600 Table Games 16 Tribal Chief: Deborah Chief GM: Faysal Tur
ONTARIO Waushushk Onigum Foundation
White Bear Indian Community
BEAR CLAW CASINO Highway 9, White Bear First Nation Mailing: PO Box 1210 Caryle, Saskatchewan S0C 0R0 Phone: 306-577-4577 www.siga.sk.ca/bearclaw Casino size: 15,000 sq. ft. Hotel (35 Rooms) Slots 142 Table Games 4 Tribal Chief: Lawrence Joseph GM: Edward Littlechief Whitecap Dakota First Nation
DAKOTA DUNES CASINO 204 Dakota Dunes Way Whitecap, Saskatchewan S7K 2L2 Phone: 306-667-6400 www.dakotadunescasino.ca Casino size: 84,000 sq. ft. Slots 620 Table Games 29 Tribal Chief: Darcy Bear GM: Gary Daniels First Nations of Saskatchewan
GOLD EAGLE CASINO 11902 Railway Ave. North Battleford, Saskatchewan S9A 3K7 Phone: 306-446-3833 www.siga.sk.ca/goldeagle Casino size: 30,000 sq. ft. Slots 285 Table Games 6 GM: Kelly Atcheynum
GOLDEN EAGLE CHARITABLE CASINO AND GAMING CENTER
File Hills Qu’Appelle Tribal Council
Golf Course Road Mailing: PO Box 2860 Kenora, Ontario P9N 3X8 Phone: 807-548-1332 www.casinokenora.com Bingo 450 seats Tribal Chief: Ken Snead GM: Patrick Brett
1401 N. Service Rd. East Swift Current, Saskatchewan S9H 3X6 Phone: 306-778-5759 www.livingskycasino.ca Casino size: 50,000 sq. ft. Slots 150 Table Games 8 GM: Trevor Marion
Mississaugas of Scugog Island First Nation
GREAT BLUE HERON CHARITY CASINO 21777 Island Rd. Port Perry, Ontario L9L 1B6 Phone: 905-985-4888 Toll Free: 888-294-3766 www.greatblueheroncasino.com Slots 545 Table Games 72 GM: Arnold Block Tribal Chief: Tracy Gauthier
ASENESKAK CASINO Highway 10 Opaskwayak The Pas, Manitoba R0B 2J0 Mailing: PO Box 10250 Opaskwayak, The Pas Manitoba R0B 2J0 Phone 204-627-2250 Toll Free: 877-627-2267 www.bestlittlecasino.ca Casino size: 20,500 sq. ft. Slots 160 Table Games 7 GM: Jason Agecoutay
SASKATCHEWAN
Six Nations of the Grand River
SIX NATIONS BINGO HALL 2585 Chiefswood Rd. Ohsweken, Ontario N0A 1M0 Mailing: PO Box 5000 Ohsweken, Ontario N0A 1M0 Phone: 519-753-3574 www.sixnationsbingo.ca Casino size: 39,500 sq. ft. Bingo 1,600 seats Tribal Chief: William Montour GM: Lana Smith
LIVING SKY CASINO
First Nations of Saskatchewan
NORTHERN LIGHTS CASINO 44 Marquis Rd. West Prince Albert, Saskatchewan S6V 7Y5 Phone: 306-764-4777 www.siga.sk.ca/northern_lights Casino size: 42,000 sq. ft. Prince Albert Inn (105 rooms) Slots 525 Table Games 13 GM: Richard Ahenakew First Nations of Saskatchewan
PAINTED HAND CASINO 510 Broadway St. West Yorkton, Saskatchewan S3N OP3 Phone: 306-786-6777 www.siga.sk.ca/painted_hand Casino size: 18,000 sq. ft. Slots 225 Table Games 8 GM: Johnathan Pasap
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back cover
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www.tribalgovernmentgaming.com 65
NIGA
AMERICA’S SUCCESS STORY Indian gaming fuels tribal economic development across the U.S. BY ERNEST STEVENS, JR. he National Indian Gaming Association was established 30 years ago by a small visionary group of tribal leaders. At the time—December 1985—contemporary Indian gaming had been active for more than 15 years, and this small group of tribal leaders saw the need to face legal and legislative challenges to protect the ability of tribal governments to use gaming to generate revenue to meet the severe unmet needs of native communities. NIGA filled this void, providing Indian Country with a united voice in Washington, D.C. NIGA united behind the mission of protecting tribal sovereignty and promoting Indian gaming as a way to develop tribal economies. Our purpose was to educate legislators and the public about Indian gaming. Back in the early 1980s, I was a kid playing basketball in our only gymnasium. I remember being frustrated when the court was closed to prepare for bingo games. I just wanted to play basketball, and I resented all these strange folks filling up our gym. Little did I know then that those bingo games were paying for the heat and lights so that I could play basketball. Fulfilling the vision of tribal leaders that launched contemporary Indian gaming, our gaming revenues today fund tribal government programs that provide child care, elder care, language, culture, history programs, improved health care, energy assistance and much more. The early goal of paying the bills for essential utilities has grown much bigger. This same story is true for so many tribes whose gaming operations began from these humble means. Because of Indian gaming, many native youth now have stateof-the-art gymnasiums, fitness centers, recreational and other programs to ensure their total well-being. These are just some of the ways that Indian gaming is working to reshape native communities nationwide. Today, 245 tribal governments operate 445 gaming facilities in 28 states. Indian gaming revenues have reached $28.6 billion annually. This economic activity resonates through tribal communities and those of our neigh-
T
66 TRIBAL GOVERNMENT G AMING 2015
bors, bringing economic success and prosperity to areas that had faced economic hardship. For many tribes, Indian gaming is first and foremost about jobs. Indian gaming delivered over 665,000 direct and indirect American jobs in 2013 to both Indian and non-Indian employees. These jobs come with health insurance, dental and vision plans, retirement and life insurance—benefits that were unheard of in Indian Country prior to gaming. Indian gaming continues to be an American success story. For years, tribes with gaming have operated ancillary businesses like hotels, restaurants, golf and gift shops and other gamingrelated endeavors. Today, more tribes are investing and opening unrelated native ventures that provide all forms of services to Indian Country. Economic development with and beyond gaming continues to be a major focus of our agenda. From something as simple as a local reservation grocery store to more complex business ventures related to improving community technology, manufacturing and agricultural production, these efforts are being undertaken to ensure the long-term economic security of tribal nations. The aspect of this activity that I’m most excited about is it that it’s bringing our people home. Indian gaming is helping shape our next generation of native leaders. Gaming revenues are providing native youth with educational opportunities that were not previously available. After generations without a trained work force, Indian Country now has a talented pool of educated native professionals who are returning home to offer their expertise and contribute to the future success of their communities. This is true self-determination. Over the past 30 years, tribes have used gaming dollars to improve tribal infrastructure, including the construction of roads, hospitals, schools, elder homes, police buildings and water systems. This development comes long overdue. For decades, our communities suffered with outdated and crumbling schools, hospitals and basic government service centers that threatened the
health and physical safety of our people and visitors. Thanks in part to Indian gaming, many tribes now offer services in facilities that meet the growing needs of our communities. Just recently, the Mississippi Choctaw Band of Indians held a grand opening for their new health center. The Choctaw Health Department serves more than 10,000 tribal citizens along with many more eligible Indians living in the area. The new $55 million facility now offers a full range of services that includes dental, vision, emergency medical services, physical therapy, a women’s wellness center and now, traditional native methods of healing. As we come together for our annual trade show, we are excited about the new technology that will be on display and the networking and the business interactions that will take place on the trade-show floor. The tribal membership meeting is another vital component of the trade show. Tribal leaders will put their minds together to evaluate local, state, regional and national issues to help develop NIGA’s legislative agenda for the coming year. Protection of all aspects of tribal sovereignty in this Congress and administration will be the main focus of the discussion. It’s been decades since our most visionary tribal leaders launched the first Indian gaming operation to provide tribal governments with a means of achieving economic self-sufficiency. NIGA was established to protect this vision. For 30 years, NIGA has stood strong, providing a unified voice to fulfill the mission of protecting and strengthening tribal sovereignty and the ability of tribes to use gaming as a means to provide for our people. Tribal government gaming has provided tremendous impacts for natives and non-natives alike. We are proud of our legacy and all that it means to Indian Country today and for the next seven generations. Ernest Stevens, Jr. is chairman of the National Indian Gaming Association.