CSN Collision: Moving People Forward

Collision Repair group training with instructor © Monkey Business Images

CSN Collision: Moving People Forward

Collisions happen every day—and though no one ever expects or hopes to be searching for collision repair services, it’s heartening to know that these services not only exist but are strong enough to keep our communities running and get us back on the road as soon as possible.

Founded in 2002 by a group of four collision repair owners in Ontario, CSN Collision was established to assist collision repair facilities in improving their operations through performance assessments, ongoing training, and marketing initiatives. The CSN network is comprised of 390 shops worldwide, including 240 shops in Canada with 106 shops in Ontario where bestin-class professionals collaborate to deliver exceptional collision repair.

SUPPORTING COMMUNITIES

People are at the heart of CSN Collision's business, which is why its employees provide superior-quality service to every customer and why CSN prioritizes its community in everything it does.

Since its inception in 2002, CSN Collision has been a pillar of support within local communities. They host various initiatives throughout the year to demonstrate their commitment to Environmental and Social Governance (ESG), including social and environmental initiatives close to home.

Sustainability is crucial to CSN’s ESG commitment, and they work to identify new opportunities for environmental excellence. Earlier this year, Aviva Canada launched its Net-Zero Supplier Accelerator program, which aims to use engagement and collaboration as tools in the journey towards net-zero emissions for suppliers. CSN proudly joined in, and their sustainability efforts resulted in Aviva planting 100 trees on their behalf. On top of that, CSN Collision participates in automotive parts recycling, with two bumper recycling programs in place. If there’s a way to bring sustainability into their practices, CSN makes it a reality.

One of CSN’s standout contributions is its long-standing partnership with Make-A-Wish.

Since 2011, CSN Collision has contributed over $700,000 to Make-A-Wish, supporting the granting of wishes for children living with critical illnesses across Canada.

One recent wish was granted for Carter, a brave young man battling cystic fibrosis, when CSN Fort Saskatchewan, CSN Harold’s, and CSN Herbers collaborated with local sponsors to restore his 2006 GMC Sierra.

“We believe in the power of community and the profound impact of kindness,” said Bennett Douglas, co-owner at CSN Fort Saskatchewan. “Partnering with Make-A-Wish to fulfill Carter’s dream embodies our commitment to making a meaningful difference in the lives of those facing adversity. Our goal, along with our fellow sponsors, is to bring back hope, joy, and strength to Carter and his family by restoring his vehicle.”

MENTORING APPRENTICES

CSN is looking to the future for more than just sustainability goals— the organization is also on a mission to provide bright futures by mentoring the next generation of collision repair specialists. The industry needs skilled technicians, and CSN knows that diverse talent is key to a strong workforce. That’s why certain CSN Collision locations provide paid mentorship opportunities to trade students interested in a career that embraces creative, analytical, and operational skills.

A career in trades offers numerous advantages, including paid learning, no student loans, and a clear work-life balance—you’ll never have to worry about bringing work home with you! On top of that, the automotive industry is ever-changing and always in need, so there is no shortage of job opportunities. With approximately 40 per cent of CSN Collision shops located in Ontario, there are ample opportunities for those interested in joining this dynamic industry.

“There are several great avenues within the collision space,” said Director of Field Operations Shannon Tardiff. “Whether an artist or analyst, you have a place in the industry. Your talent could match the skills required in vehicle repair or painting, assembling or disassembling, writing or processing repairs, or serving our great customers. There is something for everyone within this industry, especially with technological advancements.”

Women like Shannon are paving the way in collision repair, and CSN Collision is proud to be part of fostering such a strong community.

“Don’t count the autobody industry out,” said Lori, Assistant Manager of CSN East Mountain. “Don’t be scared of entering a male-dominated industry…claim it as your own. Try it out and see what happens. You never know where you could end up!”

KEEPING YOU ON THE ROAD

Through skilled technicians, stateof-the-art repair facilities, an industry-leading number of OE certifications, and a dedication to customer service, CSN aims to deliver superior results consistently, ensuring that our customers can safely return to their everyday lives.

We fix 200,000 cars per year in North America, and 300,000 worldwide (Canada, US and Italy).

938 OEM Certifications to date, the most of any collision repair network in Canada. Over 60 per cent of our network has at least one certification. 240 collision repair shops in Canada, including 106 in Ontario. 390 worldwide (Canada, US, Italy).

CSN Collision provides high-quality repairs backed by a National Lifetime Warranty. Their excellent customer service is reflected in an impressive average rating of 4.7 stars on Google derived from 34,000 Google reviews. CSN Collision fixes all car makes and models. Several of its shops are EV-certified and equipped to handle the latest automotive technology, ensuring that customers can enjoy peace of mind. “CSN Lakeshore received its EV repair certification just less than a year ago," said Nicholas Bhola, CSN Lakeshore Location Manager. "Approximately 20 per cent of our monthly repairs are of Electric Vehicles.” In addition, about 25 per cent of CSN shops in Ontario have Tesla certifications.

CSN Collision locations have been carefully selected based on their exceptional business practices and high-quality repair standards. The promise you receive from your CSN Collision location guarantees that your vehicle has been repaired to likenew condition so that you can get back on the road with confidence. It’s not every day that road collisions can lead to new opportunities. Community-focused, apprentice-mentoring, and customer-driven, CSN Collision does more than get drivers back on the road—they actively engage with their community to move people forward.

Learn more and find your local CSN Collision centre at csncollision.com