M127- DEMO OF ZERO DEFECTS TRAINING PRESENTATION KIT Buy: http://www.globalmanagergroup.com/ZeroDefects.htm Chapter-1.0 CONTENTS OF ZERO DEFECTS TRAINING PRESENTATION No of slides: 508 The entire presentation kit is having 2 main directories as below. Zero defects
Presentation (Power point Slides)
Literature (Word Files)
01 Introduction 02 How to achieve 03 Determination of defects level 04 Zero Defects approach to Conformance 05 Methodology and models 06 Tools and techniques 07 Strategies and steps 08 Example 09 Workshop1
Programs
Case study-1
01 Introduction 02 How to achieve 03 Determination of defects level 04 Zero defects approach to conformance 05 Methodology and models 06 Tools and techniques 07 Strategies and steps 08 Example 09 Workshop1
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M127- DEMO OF ZERO DEFECTS TRAINING PRESENTATION KIT Buy: http://www.globalmanagergroup.com/ZeroDefects.htm PART-1 Topic wise Number of slides in Presentation Part A Programs Sr. No. Title of Slides 1. Introduction 2. Towards achieving zero-defect quality: 3. Principles and techniques 4. SMAIC model 4.1. SMAIC model 4.2. Step-2 measure 4.3. Step-3 analyse 4.4. Step-4 improve 4.5. Stage-5 control 5. Methods & tools Continual improvement of processes and 6. products 7. Zero defects approaches to conformance 8. Improvement plan 9. Steps for implementation 10. The process of auditing quality systems Part –B Workshop Sr. No. Title of Slides 1. Case study :1 2. Example:1 how to benchmark Total No. of Slides
No of Slide 36 16 15 04 14 24 33 16 15 65 31 18 24 128 12 No of Slide 29 28 508
PART-A Presentation: Under this directory further files are made in power point presentation as per the chapter listed below. •
Topic wise Power Point presentation in 10 modules as listed below.
1. Introduction It covers what, why, and how do you get, advantages, philosophy of zero defects etc describe in detail. 2. How to achieve It covers how to achieve zero defects, process and methodology, causes of defects, what types of tools describe in detail. 3. Determination of defects levels Include defects level and rejection ratio, determine defects level, calculation and example. etc
4. Zero defects approach to conformance Include managing conformance, principle of conformance, reliability, how inspection and quality control, www.globalmanagergroup.com E mail sales@globalmanagergroup.com Tele: +91-79-2656 5405
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M127- DEMO OF ZERO DEFECTS TRAINING PRESENTATION KIT Buy: http://www.globalmanagergroup.com/ZeroDefects.htm 5. Methodology and Models What type of models used for zero defects and methodology describe etc.. 6. Tools and techniques
It covers techniques for zero defects achieve describe in detail. 7. Strategies and Steps It covers what type of strategies used and how implement etc describe in detail. 8. Example It related to zero defects 9. Work shop1 It related to zero defects 10. Case study-1 It related to zero defects
PART-B. Literature:This topic covers write up for the ready reference to the trainer for understanding and reading.
Chapter No. 1.
SECTION
2.
Introduction How to achieve
3.
Determination of defects level
4.
Zero defects approach to conformance
5.
Methodology and models
6.
Tools and techniques
7.
Strategies and steps
8.
Examples
9.
Workshop1
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M127- DEMO OF ZERO DEFECTS TRAINING PRESENTATION KIT Buy: http://www.globalmanagergroup.com/ZeroDefects.htm Chapter-2.0 About Company Global manager group is a progressive company and promoted by a group of qualified engineers and management graduates having rich experience of 20 years in ISO consultancy and management areas. The company serves the global customers through on-site and off-site modes of service delivery systems. We offer a full range of consulting services geared towards helping all types of organizations to achieve competitiveness, certifications and compliance to international standards and regulations. So far we had more than 900 clients in more than 35 countries. Our ready made training and editable document kit helps the client in making their documents easy and make them complying to related ISO standard faster. 1. Our promoters and engineers have experience of more than 900 companies globally for management training, ISO series consultancy. We had clients in more than 35 countries. 2. Highly qualified 40 team members (M.B.A., Degree engineers) and owner is having rich professional experience (since 1991). 3. We have 100% success rate for ISO series certification of our clients from reputed certifying body and branded image and leading name in the market. 4. Suggest continual improvement and cost reduction measures as well as highly informative training presentations and other products gives payback within 2 months against our cost. 5. So far more than 50000 employees are trained by us in ISO series certification. 6. We had spent more than 60000 man-days (170 man years) in preparing ISO documents and training slides.
Global Manager Group is committed for: 1. 2. 3. 4. 5.
Personal involvement & commitment from first day Optimum charges Professional approach Hard work and update the knowledge of team members Strengthening clients by system establishment and providing best training materials in any areas of management to make their house in proper manner 6. To establish strong internal control with the help of system and use of the latest management techniques
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M127- DEMO OF ZERO DEFECTS TRAINING PRESENTATION KIT Buy: http://www.globalmanagergroup.com/ZeroDefects.htm Chapter-3.0 USER FUNCTION 3.1 Hardware and Software Requirements A. Hardware: •
Our document kit can be better performed with the help of P3 and above computers with a minimum 10 GB hard disk space.
•
For better visual impact of the power point documentation you may keep the setting of colour image at high colour. B. Software used in Documentation kit
•
Documents written in word 98 and window 2000 programs. You are therefore required to have office 2000 or above with word 98 or above and power point 3.2 Features of Training kit: -
•
Contains all necessary documents as listed above and comply with the requirements of latest management concepts and more than 1000 man days (9000 hours)
•
Written in Plain English
•
It will save much time in typing and preparation of training material and slides alone.
•
User-friendly and easy to learn.
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Developed under the guidance of experienced experts having experience of more than 200 companies’ latest management system implementation globally.
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Provides model of a Management system that is simple and free to establish the management concept in the laboratory.
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Visit us at www.globalmanagergroup.com E mail: sales@globalmanagergroup.com Tele: +91-79-2656 5405
Visit us at www.globalmanagergroup.com E mail: sales@globalmanagergroup.com Tele: +91-79-2656 5405
WHY ZERO DEFECTS? 9 The customer’s expectation is defect free product or services. 9 Improved quality performance to support a “Lean” supply chain is a necessity 9 Reduce costs (wastes: discards, rework, accommodations) to remain competitive. “As we continue our journey to deliver improved performance with a lean supply chain – raw material quality becomes ever more important. Our quality expectations are increasing with our internal manufacturing operations and our suppliers Six Sigma quality moving to Zero Defects is becoming the expectation.” Visit us at www.globalmanagergroup.com E mail: sales@globalmanagergroup.com Tele: +91-79-2656 5405
WHAT IS ZERO DEFECTS?
Zero Defects addresses the ability to identify, eliminate, and prevent the passing of defects downstream in a process. Visit us at www.globalmanagergroup.com E mail: sales@globalmanagergroup.com Tele: +91-79-2656 5405
HOW DO YOU GET TO ZERO DEFECTS? 9 Management commitment 9 Leverage Six Sigma belt knowledge to improve processes 9 Understanding FMEA (failure mode and effects analysis) 9 To highlight areas of risk to quality performance 9 Implement “Mistake Proofing” and “Fail Safe” techniques (poke-yoke) 9 Source inspection followed by successive 9 checks throughout the process to ensure Visit us at www.globalmanagergroup.com E mail: sales@globalmanagergroup.com Tele: +91-79-2656 5405
Seven zeros The seven zeros are an integral part of the Toyota production system (TPS). The seven zeros are typified as: • Zero defects, which involve the maintenance of quality at source in order to avoid delays due to defects. • Zero (excess) lot size – in order to avoid delays in waiting for inventory. • Zero set – ups to reduce set-up time delays and allow for the processing of smaller lot sizes. • Zero breakdowns – which means an efficient preventive maintenance programme. • Zero (excess) handling – to ensure that parts and components are close to hand for the production process and that the movement of those items and of finished products is minimized. • Zero lead-time – to make solid arrangements with suppliers to ensure that parts and components are immediately available. • Zero surging – to prevent parts of the production process being overloaded with work in progress Visit us at www.globalmanagergroup.com E mail: sales@globalmanagergroup.com Tele: +91-79-2656 5405
IMPLEMENTATION OF ZERO DEFECTS PROCESS 14 Stages: 1. Management commitment Various points the about the need for visible and obsessive concern for quality, and the need for a clear quality. 2. A quality improvement team This is needed to guide the process, help it along and clear “roadblocks”. 3. Measurement Quality must be measured before it can be improved; and before you know if you’ve improved it. 4. Cost of quality Knowledge of the cost of quality is an impetus to quality improvement (prevention). 5. Quality awareness Management must communicate its intention of quality improvement. Visit us at www.globalmanagergroup.com E mail: sales@globalmanagergroup.com Tele: +91-79-2656 5405
THE PROCESS
R&D
Approval
Manufacturing
Process validation
Quality
Quality control
Pharm/Tox review CMC review Bipolar review
Compliance
CGMP inspection
Clinical review
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A SIMPLE APPROACH Process Processoutput: output: Make Makethe thenumbers numbers
Process input Processinput: input: Strategic Strategicand andannual annualbusiness businessgoals goals and targets and targets
Select the right projects
•• Clarify Clarify big big picture picture using strategic using strategic plan plan •• Establish plant/area Establish plant/area productivity productivity baseline baseline •• Prioritize Prioritize projects projects based based on on value, value, resources resources red's, red's, timing timing •• Select key projects Select key projects with with leadership leadership buy-in buy-in •• Check Check accountability: accountability: business business and and personal personal
Select and train the right people
•• Ensure Ensure the the right right leadership leadership and and ownership ownership •• Develop Develop aa training training plan plan •• Dedicate Dedicate time time for for training and training and application application •• Ensure Ensure the the right right support support resources resources are are available available
Develop and implement improveme nt plans •• Measure Measure process process •• Analyze process Analyze process •• Improve Improve process process •• Control Control process process
Manage for excellence in operations
•• Stay Stay focused focused •• Frequently Frequently review review progress progress and and remove remove barriers barriers •• Check Check real real business business impact impact (Finance) (Finance) •• Continuously Continuously communicate communicate progress progress •• Link Link to to performance performance management management and and R&R R&R
Sustain the gains
•• Implement Implement effective effective control control plans plans •• Conduct Conduct regular regular training training focused focused on on the the process process •• Review Review the the system system effectiveness effectiveness quarterly quarterly •• Continually identify Continually identify and and launch launch new new projects projects
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NEED FOR A “QUALITY SYSTEM” ORIENTATION
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SIX CORNERSTONES OF QUALITY MANAGEMENT Concept of quality Strategic competitive advantage
Concept of TQM Employee involvement Continuous improvement
Customer & partnership orientation
Leadership & mgmt role
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CUSTOMER IN TQM CUSTOMER-DRIVEN
CUSTOMER SATISFACTION COMPETITIVENESS
CUSTOMER FOCUS
CUSTOMER FEEDBACK & INVOLVEMENT
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THE STEPS TO ACHIEVE Manufactured product
Administrative / Office
•
•
• •
• • •
Identify physical and functional requirements of customer Determine characteristics of product critical to each Determine, for each characteristic, whether controlled by part, process, or both Determine maximum range of each characteristic Determine process variation for each characteristic If cp <2, redesign materials, product, and process as required
• • • • •
Identify the work you do (your product) Identify who your work is for (your customer) Identify what you need to do your work, and from whom (your supplier) Map the process Mistake-proof the process and eliminate delays Establish quality and cycle time measurement and improvement goals
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QUALITY AND PROFITABILITY Improved quality of design
Improved quality of conformance
Higher perceived value
Higher prices
Increased market share
Increased revenues
Lower manufacturing and service costs
Higher profitability Visit us at www.globalmanagergroup.com E mail: sales@globalmanagergroup.com Tele: +91-79-2656 5405
M127- DEMO OF ZERO DEFECTS TRAINING PRESENTATION KIT Buy: http://www.globalmanagergroup.com/ZeroDefects.htm Chapter-4.0 BENEFITS OF USING OUR TRAINING KIT 4.0 Benefits of using our presentation kit? 1. By using these documents, you can save a lot of your precious time while preparing the management training areas presentation. 2. Take care for all the section and sub sections in implementation of latest management concepts and helps you in establishing better system. 3. The user can modify the presentations as per their industry need and create own management training presentation for their organization 4. Ready made templates and sample documents are available which can reduce your time in management slides preparation 5. Save much time and cost in conducting training programs 6. You will get better control in your system due to our proven training presentation material
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