CASE STUDY: EPG WMS
Union Coop handpicks EPG LFS for Dubai Warehouse Inventory accuracy for retailer reaches 100% with EPG WMS; systems streamlined and efficiencies enhanced Union Coop has successfully deployed EPG proprietary Warehouse Management System (LFS) to manage and oversee its complex and challenging logistics operations.
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PG ONE Warehouse Management System (LFS) has brought huge logistics gains for Dubai retail giant. A top Dubai-based retail group announced it has made huge gains in its warehouse logistics operations since deploying EPG’s LFS Warehouse Management System. Union Coop, one of the largest cooperative groups in the Middle East and North Africa (MENA) region and the largest consumer cooperative in the United Arab Emirates, has successfully deployed its signature, tried-andtested EPG ONE™ Warehouse Management System (LFS) to run its multifaceted retail and logistics functions. Union Coop was established in1982 by the UAE Ministry of Labour with a focus to enhance shopping convenience and experience whilst improving economic conditions of the local community where it operates. The cooperative group, with a multinational workforce of 3,100 employees, currently operates 23 hypermarkets, supermarkets and retail outlets as well as three shopping malls in Dubai. The Dubai-based Cooperative giant offers consumers over 69,000 varieties of food and non-food
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commodities sourced from over 30 countries.
Customised Coop Factory
Union Coop launched Co-Op Factory, a state-of-the-art central warehouse facility, in July 2020 to meet its growing storage requirements. Located in Dubai’s Al Tayy suburb in the Al Khawaneej district, Coop Factory is one of the largest and most technologically advanced warehouses for food and non-food commodities in the MENA region.
Covering a total area of 129,369sqm, the 8-storey warehouse incorporates pellet and shelf racking systems, with a storage height exceeding 20m. The facility also houses a self-service wholesale outlet. The warehouse maintains a strategic stock of more than six months’ worth of food and nonfood items and houses storage units for foods and non-food commodities in addition to cold stores/freezer storage units. These are all served through 22 gates for incoming and outgoing goods. Featuring around 20,000 pallet locations, the warehouse is divided into five operational sections (food, non-food, chiller, freezer, damage) and operates with multiple employee shifts.
“Installed with the latest equipment for operations – such as loading, unloading, handling and storage – the warehouse enhances the storage capacity of goods and ensures their availability at all times,” affirmed Khalid Bin Diban Al Falasi, CEO, Union Coop. Union Coop’s WMS task force selected Ehrhardt Partner Group’s (EPG) ground-breaking LFS programme ahead of a wide range of global providers because it came with an outstanding reputation, courtesy of numerous testimonials from existing UAE users. Significantly, those customers operate in similar sectors to Union Coop, a company press communiqué revealed.
Inventory Insights
In addition to the productivity benefits, LFS provides ease of use for multinational staff and unsurpassed inventory data. Ehrhardt Partner Group service and support is exceptional. “The EPG team of experts based out of Dubai Logistics City was extremely competent, very flexible and very supportive in assisting us in the quick and successful implementation of LFS at the Coop Factory warehouse facility,” enthused Kashif Rasheed, WMS Project Manager, Union Coop.
