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TABLE OF CONTENTS
Seek out some of the “dirty jobs”... Truth often hides in the corners. The Universal Traveler
[WHAT IS GROW?]..........................................................................................................3 WEEK 1// COUNTRY BACKGROUND.............................................................................4 WEEK 2// CONNECTING WITH YOUR PARTNER ORGANIZATION..............................6 WEEK 3// COMMUNICATING WITHIN YOUR PARTNER COMMUNITY.........................8 WEEK 4// RELATIONSHIP BUILDING..............................................................................12 WEEK 5// YOUR ROLE IN THE COMMUNITY.................................................................14 WEEK 6// WHAT M&E MEANS FOR YOUR PARTNERSHIP...........................................16 WEEK 7// MAKING SENSE OF M&E...............................................................................19 WEEK 8// WHAT M&E LOOKS LIKE................................................................................21 WEEK 9// MEDIA COLLECTION GUIDELINES...............................................................24 WEEK 10// BRINGING GROW BACK TO YOUR CHAPTER..........................................28 WEEK 11// LOGISTICS AND FINAL PREPARATION......................................................33 [GET IN TOUCH!]............................................................................................................34 2012 GROW Training Manual
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[STAY ON TRACK] Review and understand the goals of GROW.
GROW
What is GROW? GrassRoots On-site Work
! GROW stands for Grassroots On-site Work and is an integral part of GlobeMed’s model. GROW offers the opportunity for interns to form relationships with members of their partner organizations and partner community. Additionally, it allows the partner organization to better understand GlobeMed’s work and mission, and to share resources and information that will help the chapter raise more funds the following year. GROW has three primary purposes:
1. To strengthen, add to, and expand programs, resources, and knowledge of the partner organization for the purpose of having a positive impact on their community University students have immense amounts of resources at their fingertips. Between professors, online journals, and university funding, few people in the world can access the information that university students have access to at any given moment. GROW allows for these resources to be shared with GlobeMed’s partner organizations to help strengthen their own work and power their missions, ultimately improving the health of their communities.
2. To engage in mutual learning in order to strengthen all aspects of the partnership GlobeMed takes pride in its culture of mutual learning, which facilitates our unending curiosity and our desire to understand the human condition. By embracing this culture with our partner organizations, we are able to both share our own knowledge and, most importantly, learn from others. GROW provides one of the only opportunities for students to learn as much as possible from our partner communities, which will help inform stronger partnerships and greater success in giving a voice to people living in poverty.
3. To ensure long-term stability through evaluation and strategic planning While on-site with partner organizations, GlobeMed students have the unique opportunity to plan for the future by assessing their Memorandum of Understanding (MOU). Through GROW, students and partners can assess the data collected, the stories told, and the goals achieved in order to plan for the following year(s). By acknowledging short-term successes and setting long-term goals, GROW interns get to shape the future of their partnership and celebrate the work that’s been done.
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Objective 1: Explore your partner community’s past and gain historical context for the public health and development issues the community faces today.
15 minutes // Resource: Lonely Planet book and/or website Make a historical timeline of major events, and a map (identify bordering countries, capital city, your partner organization’s location) of your partner country.
DISCUSS Feel free to use Wikipedia or Google to guide this discussion. Use this time to learn as much as possible together to gain historical, cultural and geographical context for your partner community before arriving.
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What was our partner country like in 1900? 1950? 2000? How did the historical events of the past century shape our partner country to be what it is today? Was our partner community particularly influenced by past historical or cultural events? Why do those factors give way for the need to strengthen health systems, develop the country, and improve public health programs? How can we, as American students, ensure that we are taking those historical and cultural factors into consideration when working with our partner to create programs and strengthen infrastructure?
! PREP FOR GROW Gather as much information and context as possible about your partner community early on in these first few weeks as you prepare for GROW. Talk to last year’s GROW team (if applicable), professors on campus and other students in the GlobeMed Network who have a partner in the same country or region (refer to pg 33), about the language, religion, culture, etc. Don’t hesitate to ask your partner contact as much as you feel you should know before you arrive. Also, your GROW Coordinator will need to fill out an IRB Determination Form. Read through the IRB Exemption Guidelines on the following page, and the Exemption Checklist found in GROW APPENDIX A. Discuss how your GROW Coordinator should answer the questions.
Welcome to your first GROW Team meeting! Over the next 11 weeks, you’ll use this manual to learn more about your partner, your project, and the GROW Internship. Acquaint yourselves with the FIELD GUIDE and the GROW Appendix, as these resources will supplement your GROW preparation.
WARM - UP ACTIVITY
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WEEK 1
WEEK 1 // COUNTRY BACKGROUND
[STAY ON TRACK] Book and purchase your plane tickets this week.
Dig deep and you will find the most compelling argument for working together: Happiness. Michael Eisner, Why Great Partnerships Succeed
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WEEK 1 // COUNTRY BACKGROUND
CONT’D
IRB Exemption Guidelines A study is exempt based upon the following criteria: 1. Research conducted in established or commonly accepted educational settings, involving normal educational practices, such as (i) research on regular and special education instructional strategies, or (ii) research on the effectiveness of or the comparison among instructional techniques, curricula, or classroom management methods. 2. Research involving the use of educational tests (cognitive, diagnostic, aptitude, achievement), survey procedures, interview procedures or observation of public behavior, unless: (i) information obtained is recorded in such a manner that human subjects can be identified, directly or through identifiers linked to the subjects; and (ii) any disclosure of the human subjects' responses outside the research could reasonably place the subjects at risk of criminal or civil liability or be damaging to the subjects' financial standing, employability, or reputation. 3. Research involving the use of educational tests (cognitive, diagnostic, aptitude, achievement), survey procedures, interview procedures, or observation of public behavior that is not exempt under paragraph (b)(2) of this section, if: (i) the human subjects are elected or appointed public officials or candidates for public office; or (ii) Federal statute(s) require(s) without exception that the confidentiality of the personally identifiable information will be maintained throughout the research and thereafter. 4. Research involving the collection or study of existing data, documents, records, pathological specimens, or diagnostic specimens, if these sources are publicly available or if the information is recorded by the investigator in such a manner that subjects cannot be identified, directly or through identifiers linked to the subjects. 5. Research and demonstration projects which are conducted by or subject to the approval of Department or Agency heads, and which are designed to study, evaluate, or otherwise examine: (i) Public benefit or service programs; (ii) procedures for obtaining benefits or services under those programs; (iii) possible changes in or alternatives to those programs or procedures; or (iv) possible changes in methods or levels of payment for benefits or services under those programs. 2012 GROW Training Manual
Did you know IRB stands for Institutional Review Board? Find out more here.
! If your GROW team is doing research while on-site that does not meet the exemption criteria, you will need to complete the IRB determination form. The IRB Determination form will determine if you require IRB approval; you are exempt from IRB approval if your research meets the conditions in the IRB Exemption Guidelines. The IRB Exemption Checklist will show you how answering different questions will affect whether you need to get IRB approval. ! We recommend that you do not engage in individual research, as the focus of your internship is to work together on strengthening your partnership, not to advance personal goals outside of your partnership. However, if you absolutely must complete some sort of individual research for grants purposes, then work with your GROW coordinator and partner organization to ensure your research will not be harmful to the community members in your partner community or to your partnership in any way.
WEEK 1
! PREP FOR GROW (CONT’D) GROW Team Research: IRB Approval
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Objective 2: Contextualize the relationship between GROW interns and your partner organization, explore modes of interaction, prepare for your first week on-the-ground.
[STAY ON TRACK] Submit your GROW Letter of Intent via e-mail to National Office.
WEEK 2
WEEK 2 // CONNECTING WITH YOUR PARTNER ORGANIZATION BEFORE THE SESSION
WARM - UP ACTIVITY [RE: Brene Brown] -- Discuss the following points, and explore how they can be applied to your GROW experience. ❖ ❖ ❖
What do you think Brene Brown means when she states “in order for connection to happen, we have to allow ourselves to be seen -- really seen”? Who are the people in your lives that you feel you can be around while letting go of your fears and showing your vulnerability? What do you think holds us back from feeling that way around others? [ACTIVITY] List any lessons you would like to take away from this session about the power of vulnerability in global health work and GlobeMed specifically.
((TIPS & SUGGESTIONS)) BEST PRACTICES FOR COMMUNICATION. Can you think of any others to add? ❖ ❖ ❖ ❖ ❖ ❖
Listen before speaking Introduce yourself and learn as many names as possible Be specific. It is typical of Americans to ask open-ended, “Socratic” questions. You will get a much better response if you ask direct questions. Smile often. Establish positive eye contact with conversation partners, especially if they are speaking through a translator. - Make sure eye contact is the norm with your partners. Be polite. When confronted with a language barrier, speak English as little as possible. Expand your vocabulary; if necessary, actively engage community members with nonverbal communication. 2012 GROW Training Manual
The one thing that keeps us out of connection is our fear that we’re not worthy of connection. Brene Brown
Resource: [Video] Brene Brown The Power of Vulnerability || 20:50 http://www.ted.com/talks/lang/eng/brene_brown_on_vulnerability.html Watch this TED talk on vulnerability, compassion, and deep connection.
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WEEK 2
WEEK 2 // CONNECTING WITH YOUR PARTNER ORGANIZATION (CONT’D)
! PREP FOR GROW Make a GlobeMed powerpoint to present to your partner organization // See the “Introducing Your GlobeMed Chapter” template powerpoint on www.inside.globemed.org under the GROW section [login: globemed, pw: bethechange] Within the first week of arriving in your partner community, your GROW team is required to do a presentation on GlobeMed for members of your partner organization. Split up and assign sections of the “GlobeMed Template” powerpoint amongst team members. Take this time to discuss key points and events you would like to share with your partner, to make sure it will be included. Present the powerpoint to your chapter before departing to receive feedback and identify if anything should be added.
>> ON GROW
BASICS
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What other programs, projects, and initiatives do they have (outside of the one(s) your chapter is supporting)? How, when, and why was the organization founded? What would the community be like if the organization did not exist? (health, development, etc.) Do they often host other international volunteers? If so, who and from where?
KEY PLAYERS
Learn as much as possible about your partner organization early on in the internship. Establish answers to the following questions regarding your partner org within your first week of GROW (record them in your FIELD GUIDE on the “Key Players” Worksheet). Some can already be answered by past GROW members! Use this time to brainstorm and record additional questions your team should explore during GROW.
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Who are the leaders of your partner organization? Who is responsible for managing and evaluating project(s) supported by your chapter? Who do you turn to when you run into a problem during the internship? Who will help you create a security emergency plan and provide you with a ‘safe taxi’ phone number? Which members of the community (outside the organization) are important to your work?
SPEAK WITH THE POSSIBILITY OF BEING HEARD, AND LISTEN WITH THE POSSIBILITY OF BEING CHANGED. 2012 GROW Training Manual
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Objective 3: Discuss past experiences of integrating into a new community. Review communication best practices and challenges and prepare for communication with your partner community on-the-ground.
[STAY ON TRACK] Register your team with the U.S. State Department this week.
WEEK 3
WEEK 3 // COMMUNICATING WITHIN YOUR PARTNER COMMUNITY BEFORE THE SESSION
WARM - UP ACTIVITY Entering a new community can be a personally transformative experience. Share past experiences and lessons learned to get to know each other’s personal levels of comfort and ease of navigation in new surroundings. ❖ ❖ ❖
Have you traveled abroad or been in new surroundings recently? What were your interactions like with community members? Describe what you learned. What can you do to replicate your successes? What situations were particularly difficult for you to handle? What kinds of misunderstandings arose during this time (on both sides)? -- Refer to Adichie’s TED talk When looking back on GROW, how would you want to describe your interactions with your partner community?
DISCUSS The following are challenges you might meet during your GROW internship. What are appropriate responses for each? ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖ ❖
Being called “white person” in the local language (even if you are not in fact “white”) Extra positive attention towards you because you are a “white person.” Extra negative attention towards you because you are a “white person.” Being approached as a doctor. Being asked for money by a friend or by an acquaintance Assumed to be very wealthy Being asked for help getting to the United States Feeling that you cannot be open about your religion (As a female) feeling judged because you are not married. 2012 GROW Training Manual
THREE ASPECTS OF HUMAN EXPERIENCE: SKILLS, KNOWLEDGE, AND ATTITUDE What you can do, what you know, and what you believe.
Resource: [Video] Chimamanda Adichie The danger of a single story || 3:20 - 6:37 http://www.ted.com/talks/lang/eng/chimamanda_adichie_the_danger_of_a_single_story.html Watch 3 minutes of this TED talk, in which Adichie explores self-exposure and the use of narrative.
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WEEK 3 // COMMUNICATING WITHIN YOUR PARTNER COMMUNITY
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WEEK 3
DISCUSS (CONT’D) Did your responses align with or differ from the ones below? CHALLENGE Being called “white person” in the local language (even if you are not in fact “white”)
SUGGESTED RESPONSE Acceptance
Extra positive attention towards you because you are a “white person.”
Be gracious and return the attention as appropriate.
Extra negative attention towards you because you are a “white person.”
Discretion, polite refusal to engage, avoidance.
Being approached as a doctor. Being asked for money by a friend or by an acquaintance Assumed to be very wealthy
Being asked for help getting to the United States
Feeling that you cannot be open about your religion (As a female) feeling judged because you are not married.
“I am not a doctor.” Pursue other more collaborative forms of help. Pay price, or politely refuse if necessary Be realistic about your own ability to mitigate travel, immigration, and naturalization into the United States. Encourage them to talk to others in their community who have received grants for travel. Be honest. Determine your own comfort level. Discretion
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WEEK 3 // COMMUNICATING WITHIN YOUR PARTNER COMMUNITY
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WEEK 3
((TIPS & SUGGESTIONS)) NONVERBAL COMMUNICATION One principle of responsible travel is “treading softly,” which extends to a broad group of behaviors. Relative to most of our partner communities’ members, Americans occupy a disproportionate amount of space, namely in the size of their presence: their belongings, conversational volume and gestures, and cultural impositions. The following are suggestions for observant participation and successful integration: ❖
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Be sensitive to local norms, and follow cues intuitively, particularly with regards to demeanor, self-presentation (ex: clothing), and physical touch. As much as possible, meet others with humility, on their terms. Remember that interaction is informational exchange. Recognize the value of “play” and lightheartedness in cultivating friendships: fun is universal. Exercise prudence with cameras and when handling money or valuables to avoid uncomfortable or possibly unsafe situations. Acknowledge that as interns, your point of departure is not neutral. Being Americans, undergraduates, and GlobeMed staff members, you cannot be disentangled from your own culture. Conversely, there is no need to feel embarrassed or ashamed of your background, or your privilege.
Be open and honest about your intentions and motivations, recognize and focus on understanding differences, and strive to do the best work you can in a given context.
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WEEK 3 // COMMUNICATING WITHIN YOUR PARTNER COMMUNITY
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WEEK 3
! PREP FOR GROW Practice basic vocabulary // Translate the following terms into your partner community’s native language and record on the Basic Vocabulary worksheet in your FIELD GUIDE. If you have questions, ask former GROW members or your partner organization contact. GREETINGS ❖ Hello, how are you? BASICS ❖ I am well ❖ Yes / No / OK ❖ Goodbye! ❖ I understand / I do not understand ❖ I like / I do not like WORKING TOGETHER ❖ What is this? ETIQUETTE ❖ May I help? ❖ Excuse me ❖ I know / I do not know ❖ Please ❖ Here / there ❖ Thank you ❖ Where are you going? ❖ You’re welcome ❖ I’m sorry
>> ON GROW Orient yourself to local understandings and examine the community’s current position based on knowledge of historical and cultural precedent. What types of interactions/knowledge does the community have regarding: ❖ ❖ ❖ ❖ ❖
Overseas nonprofits Local grassroots organizations GlobeMed Americans and/or U.S. students Its own members (gradients, disparities, conflicts)
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Objective 4: Examine relationship-building practices and apply them to real-life scenarios.
WEEK 4 // RELATIONSHIP BUILDING
[STAY ON TRACK] Get HTH Health Insurance this week. WEEK 4
BEFORE THE SESSION Resource: GROW APPENDIX B -- How to Build Relationships with People from Other Cultures? Read through this document as an introduction to the training session. If necessary, split up sections among team members.
((TIPS & SUGGESTIONS)) BUILDING RELATIONSHIPS with people from other cultures. Steps you can take to learn about other people’s cultures and build relationships at the same time. 1. 2. 3. 4. 5. 6. 7. 8. 9.
Make a conscious decision to establish friendships with people from other cultures Put yourself in situations where you will meet people of other cultures Examine your biases about people from other cultures Ask people questions about their cultures, customs, and views Read about other people’s cultures and histories Listen to people tell their stories Notice differences in communication styles and values; don’t assume that the majority’s way is the right way Risk making mistakes Learn to be an ally
WARM - UP ACTIVITY As a team, how will you balance each other’s personalities and biases to build a relationship with your partner? Assign a different colored post-it note to each of the 3 questions below, and make sure each team member has one of each. Take 5 minutes to write a brief response to each question, independently of one another. 1. 2. 3.
Do you typically initiate conversation in new surroundings, or wait for others to engage you? How do you normally handle silence in group discussions? Are there some people you shy away from? Why? What are you curious about in other people?
When finished, put the post-its on a wall, grouping them by question. Read through the answers together and identify how you will balance each other out when communicating and building relationships with your partner organization. 2012 GROW Training Manual
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WEEK 4 // RELATIONSHIP BUILDING
(CONT’D)
DISCUSS
WHAT WOULD YOU DO?
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WEEK 4
CASE STUDIES + DISCUSSION: While GROW Internships can be incredibly fruitful and productive, students sometimes run into difficult situations. How would you (and will you) respond to the example scenarios below? (1) Your GROW Team has arranged meetings with each of the Program Managers (PM) at your partner organization to learn more about the org’s other activities. When your team of four arrives at your meeting with the PM of the Malaria program, he begins to explain the budget for his program and asks when you can begin writing the grant proposal to get funding for it. Your chapter has already made a $15,000 commitment to the Water & Sanitation program for the next three years. What do you do? CONSIDER: a. Who is responsible for answering? b. What are your options? c. How do you react if he begins to get upset and thinks that there is no solution? (2) Many members of your partner organization are in their 20s and early 30s and often attend the local bar. While your GROW Team often joins them on the weekends, some members have been hearing one person sneak out late on weekdays as well. They think they know who it is based on the flirting that takes place with a member of the partner organization during the day, but they aren’t positive. She’s always back before morning, but the other members of your team are worried about what she’s doing alone at night. What do you do? CONSIDER: ! a. Do you all confront her or just one person? Who? b. If she denies it, do you involve anybody else? c. Do you tell another member of the partner organization if it continues?
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Objective 5: Share and discuss how you perceive your role in your partner’s community, and how you think and/or want to be perceived by community members.
WEEK 5 // YOUR ROLE IN THE COMMUNITY
[STAY ON TRACK] Sign up to receive International SOS alerts in your partner country. (internationalsos.com) WEEK 5
BEFORE THE SESSION Resource: [Reading] To Hell with Good Intentions by Monsignor Ivan Illich http://www.swaraj.org/illich_hell.htm Read an excerpt from Illich’s monumental speech, delivered in 1968 at the Conference on InterAmerican Student Projects (CIASP) in Cuernavaca, Mexico. // [ EXCERPT: From the beginning to “...alive enough to be shared.”]
WARM - UP ACTIVITY [RE: Ivan Illich] How do we define the relationship between GROW interns and partner communities? Take time to investigate these questions thoroughly as a group, and to reach consensus about the conditionality of your partnership. ! ! ! ! ! !
1. Do you find yourselves on the offensive against Illich’s line of argument? ! a. Which of his points are particularly inflammatory? ! b. Which of his points require the most sensitive consideration? 2. Besides in name, how are GROW internships distinct from mission- or “voluntourism”-style trips? 3. What would you do if you encountered someone from your partner community with a similar perspective as Illich? 4. Why is it more valuable to spend your money on airfare for GROW, versus donating that same amount to your partner org?
! PREP FOR GROW Quickly read the following excerpt from one missionary’s testimony.
“Have a listening ear. Initially, especially if you’re living in the village, many people will come to the door. Some will come just to say hello; some to gawk at you. Others have monetary needs or physical problems. Most times, they associate a white man with having all the answers. At [the] least, take time to listen. Do not display the attitude that they are just another person out of many you’ve met today. Nor this: ‘Hello. Can’t you see I’m busy? I really don’t have time to listen.’... Take time to look at the big fish Osmano caught with a little homemade fishing pole. Purposely at times go to your local market to buy things, instead of the big city where things are cheaper. Go with the women to get some firewood out the bush or go with the men farming...These are tremendous stepping-stones...” LEARNING HOW TO BELONG | MEL ESH
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WEEK 5 // YOUR ROLE IN THE COMMUNITY
(CONT’D)
! PREP FOR GROW (CONT’D)
!
WEEK 5
Mel Esh refers to attendance at the local market and gathering firewood with local women as critical stepping stones to success. Think about your own stepping stones in the context of GROW, and how you will chart your team’s progress in building a relationship with your partner organization and community. Discuss how you will actively reflect on and evaluate your team’s ability to strengthen existing relationships and form new ones during your time on GROW:
If you have come here to help me, you are wasting your time.But if you have come because your liberation is bound up with mine, then let us work together. LILLA WATSON
a. With your partner organization b. With your partner community c. With each other
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Objective 6: Learn about the importance of Monitoring and Evaluation in the context of a global health partnership.
WEEK 6 // WHAT M&E MEANS FOR YOUR PARTNERSHIP
[STAY ON TRACK] Get your vaccines and travel medication this week.
BEFORE THE SESSION
WEEK 6
NOTE: Bring a copy of your Resource: GROW APPENDIX C Community Toolbox: A Framework for Program Evaluation chapter’s most recent Read through this document for a brief overview of the concept and purpose of Memorandum of Understanding Monitoring and Evaluation (M&E). (MOU) to this week’s training session.
WARM - UP ACTIVITY
Share thoughts around the Community Toolbox reading. Then, read the following definition of M&E. Based on these resources, how do you think strong processes of M&E for your partner’s projects will strengthen or add to each of your chapter’s programs (ghU, community-building, communications, campaigns, advocacy)?
1. Monitoring qualitative and quantitative data from programs. 2. Evaluating the data to determine whether programs are fulfilling their intended goals. 3. Translating results into tangible action items.
DISCUSS Read the following *scenarios and discuss how M&E data could be used to help the situation. After each scenario is discussed, read through the example answers provided, aloud. These are just a few of many possible answers! SCENARIO #1 Your program has been frequently carrying out activities and initiatives in the community lately, but you continue to hear some negative comments from community members. You start to wonder if you are doing the right activities at the right places and times and really making a difference, or if you are wasting your efforts.
WHAT WOULD YOU DO?
Monitoring and Evaluation is the process of assessing programmatic strengths and weaknesses, in order to improve effectiveness, efficiency, and overall impact.This process can be broken down into 3 components:
How can you resolve your confusion and assess the best next steps? *Adapted from “Monitoring and Evaluation Basics” from the organization, Raising Voices.
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WEEK 6 // WHAT M&E MEANS FOR YOUR PARTNERSHIP
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DISCUSS (CONT’D) SCENARIO #2 WEEK 6
A donor is interested in funding you, because she has heard that HIV is a serious problem in your partner community where your project provides free condoms. She would like to fund ARV treatment instead, because she doubts that prevention works. If you had to choose: Would you redirect this donor’s resources toward another program that is more concrete, or would you rather prove to her that the prevention you’re implementing, works? How can you make an informed decision in this situation? EXAMPLE ANSWERS SCENARIO #1: Qualitative data, such as a survey that will be administered by your partner organization, could help you figure out where and when to do activities more strategically to create impact. It could help you to see if the intervention was doing any good, or if changes needed to be made to make a bigger difference in the community. This is an example of how M&E can help you and your partner organization strengthen your programs. SCENARIO #2: Quantitative data, showing the number of women who felt that receiving condoms helped reduce the transmission of HIV and is an effective preventative method, could help you demonstrate the impact of prevention in a concrete way. This is an example of how M&E can be used to strengthen your fund-raising.
The critical practice of self-reflection and analysis is the best- perhaps the only way- for us to improve the quality of our services and to remain viable as long as we are needed by the people we seek to serve. OPHELIA DAHL, PARTNERS IN HEALTH
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WEEK 6 // WHAT M&E MEANS FOR YOUR PARTNERSHIP
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! PREP FOR GROW Now that you have a general overview of M&E, the next step is to reflect on your existing programs and partnership.
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What programs, initiatives, and projects are currently being supported in your partner community, by your chapter?
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Are there any problems or difficulties with these programs that you could use your GROW internship to address?
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What types of skills and resources can you bring to your partner community to improve these programs, as students? As students, you have access to many resources and skills that your partner may not: university libraries, research databases, technological skills (internet, word, excel), etc. Even simple things like helping with grant writing or teaching others to type could be largely beneficial for your partner organization.
WEEK 6
Use your MOU to answer the questions below. Be as specific as possible, as you will need these responses for next week’s training!
NOTE: SPEAK TO YOUR PARTNER AND CO-PRESIDENTS within the following week, before your next training session, to discover how you can best support them with M&E during your time on-theground. ASK: 1. Do they already carry out M&E? 2. What are their responses to the questions above (are they different or similar to yours?) 3. Can you help strengthen their existing protocols? If so, how? 2012 GROW Training Manual
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Objective 7: Further explore methods of Monitoring & Evaluation and dig deeper to identify how they can be applicable to your partnership and time on GROW.
WEEK 7 // MAKING SENSE OF M&E
[STAY ON TRACK] Check with Dir. of Finances and your Co-Prezes to make sure chapter funds are ready to be disbursed to your partner by the time you arrive on GROW.
BEFORE THE SESSION WEEK 7
Resource: GROW APPENDIX D “UNWFP - Methods of Evaluation” Read through this document that was created by the United Nations World Food Programme. Make sure you have talked to your partner organization about the M&E questions in Week 6.
WARM-UP ACTIVITY With the UNWFP reading in mind, discuss how you can quantitatively and qualitatively evaluate the programs being supported by your chapter. When is it better to use quantitative vs. qualitative methods?
((TIPS & SUGGESTIONS)) Selected techniques for gathering evidence and M&E data. (From CDC’s Framework for Program Evaluation in Public Health. ---- ftp://ftp.cdc.gov/pub/Publications/mmwr/rr/rr4811.pdf) ❖ ❖ ❖ ❖ ❖ ❖
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Written survey (e.g. handout, telephone, fax, mail, email, or Internet); Personal interview (e.g. individual or group; structured, semistructured, or conversational); Observation; Document analysis; Case study; Group assessment (e.g. brainstorming or nominal group {i.e., a structured group process conducted to elicit and rank priorities, set goals, or identify problems}); Role play, dramatization; Expert or peer review; Portfolio review; Testimonials; Semantic differentials, paired comparisons, similarity or dissimilarity tests;
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Hypothetical scenarios; Storytelling; Geographical mapping Concept mapping Pile sorting (i.e., a technique that allows respondents to freely categorize items, revealing how they perceive the structure of a domain); Free-listing (i.e., a technique to elicit a complete list of all items in a cultural domain); Social network diagraming Simulation, modeling; Debriefing sessions; Cost accounting; Photography, drawing, art, videography; Diaries or journals; and Logs, activity forms, registries 2012 GROW Training Manual
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WEEK 7 // MAKING SENSE OF M&E
(CONT’D)
DISCUSS Let’s apply this information to your partnership. Use your partner’s responses from your last conversation as a guide to your decision. Consider:
WEEK 7
1. Which programs supported by your chapter are better evaluated quantitatively vs. qualitatively? Why? 2. Does your partner already have established monitoring/evaluative methods? 3. a) If so, how can your team work with your partner to utilize the data more effectively? b) If not, how will you share this information about quantitative vs. qualitative data on GROW?
! PREP FOR GROW Logic models are helpful diagrams showing how you are currently attempting to fix a problem and what types of data can be monitored and evaluated. Logic models are a great way to synthesize the following questions: • • •
What public health issues do our projects address? What is our goal for the community? What types of resources are we using to tackle a piece of the problem? How are we using these resources? What is the intended result of our specific projects and partnership? How will this result make an overall impact on the community?
Use this time to look over the logic model examples in your GROW FIELD GUIDE, then complete 2 logic models for programs supported by your chapter using the templates provided.
ON GROW
THINK: TANGIBILITY, FEASIBILITY, AND PURPOSE.
Logic models can be used to explore all the components of projects supported by your chapter in order to identify where Monitoring and Evaluation can fit in.
Share and discuss your logic models with your partner organization within the first half of your internship. !
Does your logic model accurately reflect what is happening on ground?
!
Use the logic models to gather your partner’s perspective on where Monitoring and Evaluation can fit in.
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Objective 8: Map out plans and a concrete timeline to guide discussion around how M&E will be utilized within your partnership for future projects.
WEEK 8 // WHAT M&E LOOKS LIKE
[STAY ON TRACK] IMPT: Submit your Health, Safety & Waiver Form.
BEFORE THE SESSION A “Framework for Monitoring and Evaluation” can be used to guide the planning of the M&E process.
STEPS
WEEK 8
The chart below provides a description for each of the 4 steps and components necessary in completing a “Framework for Monitoring and Evaluation”. Look over the chart before coming to the session. PURPOSE // DESCRIPTION
(1) Question
Pose a question that addresses what you’re trying to measure through Monitoring & Evaluation of a project/program.
(2) Collecting Data: What and How
Identify what kind of data should be collected to inform your answer to the Question posed above. Think about how this data could be useful for your chapter, your partner organization, and the beneficiaries of your project.
(3) Partner Capacity for M&E
Speak with your partner organization to identify the feasibility and practicality of implementing Monitoring and Evaluation for the project/program. Determine your partner’s ability to sustain these M&E efforts.
(4) Roles
Determine how your partner organization, chapter’s co-president and GROW team can contribute to M&E. What will each party be responsible for?
From United Nations Development Program 2012 GROW Training Manual
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WEEK 8 // WHAT M&E LOOKS LIKE
2 OF 3
WARM - UP ACTIVITY Talk through the following example which demonstrates a completed “Framework for Monitoring and Evaluation”.
WEEK 8
! PREP FOR GROW Use the chart above to fill in the “Framework for Monitoring & Evaluation” template for 2 projects supported by your chapter. This template is located in your FIELD GUIDE. Completing your own “Framework for Monitoring & Evaluation” templates will help you prepare for how to approach M&E with your partner on the ground.
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WEEK 8 // PUTTING M&E INTO PRACTICE
3 OF 3
! PREP FOR GROW (CONT’D) Before leaving for GROW, ask the following questions:
CULTURAL SENSITIVITY AND PHOTO/VIDEO CONSENT Remember to respect your partner community’s beliefs and customs. Some information may be too personal for them to give, and so you need to respect community members privacy. Ask your partner about any surveys or questions that you want to ask to make sure they are culturally appropriate. If you're asking people to record interviews or videotape people, they need to provide some sort of written consent or sign a waiver. To respect their privacy, when you take videos or pictures, you should ask the subjects for their permission. It may not be respectful to take pictures of certain events, like religious practices. Talk to your partner about what is appropriate for media collecting and also materials that you make after your trip.
WEEK 8
((TIPS & SUGGESTIONS))
Evaluation is a link between problem-solving journeys. It not only concludes, it also commences by summing up one journey and preparing you to begin another. - The Universal Traveler
❖ Does your partner organization need you to prepare anything in advance or bring any materials/tools with you on GROW to support their M&E processes? ❖ Have your chapter’s co-presidents and partner organization established a preferred medium for exchanging and sharing M&E data throughout the year (even after GROW)? How often will this data be updated? ❖ How will your GROW team share M&E data collected from your time on GROW with your chapter when you return? ❖ Who will ensure that the findings from M&E will be translated into action?
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Objective 9: Explore various forms of storytelling through media, determine what kinds of media to collect on-site, and discern the skills and resources necessary to collect and store quality media.
WEEK 9 // MEDIA COLLECTION GUIDELINES
[STAY ON TRACK] Set up your blog this week.
BEFORE THE SESSION WEEK 9
Select an example of a piece of media that you think effectively tells a story and captures its audience - TED talk, news clip, article, photo story, etc. Bring it with you to this week’s training session.
WARM - UP ACTIVITY Share and listen to everyone’s examples, and why they chose it. Ask the following questions: ! ! !
1. Why were these stories effective? 2. What influence did the type of media used have on the story being told? 3. Are some forms of media better than others for specific types of stories?
DISCUSS Based on your responses to the Warm-Up Activity, what kinds of media and types of stories do you want to bring back to your chapter and the entire network? Brainstorm together and record your responses. Do your responses align with or add to the list of required media below?
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WEEK 9 // MEDIA COLLECTION GUIDELINES
2 OF 4
>> ON GROW MEDIA COLLECTION // MINIMUM REQUIREMENTS
|
Review and add your own.
I. Stories and media to collect within your partner organization and partner community during GROW. PARTNER ORGANIZATION
Individual Stories
Photos of staff members from your partner organization (individual and group shots)
Testimonials given by beneficiaries of projects supported by GlobeMed through your partner org
“A Day in the Life”
“A Day in the Life” of one or a few staff member(s), depicting their daily work routine (i.e. field visits, etc.)
“A Day in the Life” of one of your partner org’s beneficiaries within the community
Conversation Collaboration
Photos and video of conversation between GROW interns and staff members of your partner organization
Photos and video of conversation between GROW interns and community members
Surroundings Materials Layout
Photos/video showing the layout of your partner org’s building and/or compound
Photos/video of individuals, land, materials, etc. that are relevant to proposed projects being supported in the next academic year by your chapter
WEEK 9
TYPE
PARTNER COMMUNITY
II. Types of media to prepare, bring and share with your partner WHAT TO BRING AND SHARE WITH YOUR PARTNER Photos and bios of e-board and staff
The painter constructs, the photographer discloses. SUSAN SONTAG
Photos and/or videos of chapter meetings and events Photos and/or videos of network-wide events 2012 GROW Training Manual
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WEEK 9 // MEDIA COLLECTION GUIDELINES
3 OF 4
>> ON GROW (CONT’D) MEDIA COLLECTION // MINIMUM REQUIREMENTS III. Blog, photo and video frequency/volume to share online in real-time while your GROW team is on-the-ground.
BLOG
MEDIA GUIDELINES WHILE ON-THE-GROUND
It’s alright to also keep a personal blog for your own purposes. Just remember to upload all relevant entries to the main blog site. PHOTO
Recommended posting of 3 pictures per week while on-the-ground.
VIDEO
Recommended posting of 1 video per week while on-the-ground.
IV. Post-GROW Requirements: After you return, upload photos to your chapter’s GlobeMed Smugmug page and post videos on your chapter’s Vimeo or YouTube account (create a Vimeo/YouTube account if your chapter does not already have one). !
HOW TO UPLOAD PHOTOS ON SMUGMUG (www.smugmug.com)
! ! !
! ! !
1) Login: globemed; Password: evanston204 2) Create a new gallery, “GROW 2012”, within your chapter’s folder (aka category) 3) Easily upload photos! (and check out GROW photos from other chapters)
What media and stories do your partner organization already collect? If one doesn’t exist, create a Facebook page for your partner so they can easily share these resources with your chapter!
Minimum requirement: 2 blog posts per week while on-the-ground • Use your chapter’s existing blog/website to share and record your experiences. • All interns’ blog posts must be kept on one main site, which friends, families, and donors can easily visit to learn more about your partner, project, chapter, and time on GROW • Constantly update your blog!
! ! !
WEEK 9
TYPE OF MEDIA
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WEEK 9 // MEDIA COLLECTION GUIDELINES
4 OF 4
! PREP FOR GROW Decide what equipment, resources and skills you’ll need to collect media while on-the-ground, based on the recommendations listed in the “ON GROW” section above. Ex: Technology -- camera, videocamera, voice recorder, notepad and pen Ex: Journalism Skills -- interpersonal skills, interviewing skills
WEEK 9
❖ ❖
TIP: Check to see if you can rent equipment from your university library.
Decide how each team member can contribute to the overall media collection. Roles will formally be assigned among team members next week. Start thinking about how your team wants to split up content, and about what might specifically interest you most. ❖ ❖
Ex: Split up by role -- photographer, videographer, blogger, interviewer Ex: Split up by task and/or category -- collecting media about the partner organization, collecting media within the partner community, gathering media about the chapter to bring and present
Discuss how your team will ensure that the media collected will actually be used. ❖
Ex: Plan to come together post-GROW to exchange and aggregate media
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Objective 10: Determine how and what systems your GROW team will use to communicate with the 2012-2013 Executive Board to strengthen chapter programs in the following academic year.
WEEK 10 // BRINGING GROW BACK TO YOUR CHAPTER
[STAY ON TRACK] Assign each team member a chapter program this week.
BEFORE THE SESSION WEEK 10
Reflect on your last year in GlobeMed. How can chapter programs be improved through information and media you bring back from GROW? - Think about Campaigns, globalhealthU, Community-Building, Communications and Finances.
WARM - UP ACTIVITY Discuss how you think chapter programs can be improved through GROW. During this session, each GROW team member will be assigned to a specific chapter program to focus on and strengthen.
1. CAMPAIGNS: Communicate with Co-Campaign Coordinators. Responsible for identifying and collecting partner community member/beneficiary stories and testimonials, as well as details about projects supported by the chapter -- videos, interviews, blog posts, etc. 2. GLOBALHEALTHU: Communicate with Co-globalhealthU Coordinators. Responsible for assessing how big global health issues compare in your partner community vs. other communities around the world, and communicating these messages back to the chapter. 3. COMMUNITY BUILDING: Communicate with Director of Community Building. Identify the best of the following cultural factors, and assess how to bring them back to the chapter in a fun and engaging way consistently throughout the year. 4. COMMUNICATIONS: Communicate with Director of Communications. Responsible for supervising media collection and updating during GROW and strengthening communication systems for your partner organization.
5. FINANCES: Responsible for keeping track of project’s budget on-site
The value of documenting a product is that it makes process memorable and better able to be valued. It turns experience into an observable and thus improvable thing.
Read the general responsibilities pertaining to each chapter program below. Which one are you most interested in?:
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WEEK 10 // BRINGING GROW BACK TO YOUR CHAPTER
2 OF 5
>> ON GROW Outlined below are expectations and recommendations for each team member during GROW, regarding media and information collection, by chapter program. Feel free to add your own thoughts and suggestions to these lists.
CAMPAIGNS WEEK 10
Responsible for identifying and collecting partner community member/ beneficiary stories and testimonials - videos, interviews, blog posts, etc. ACTION: Responsible for identifying project details that may be useful for future campaigns For example: ❖
UT-Austin identified the size of the nutrition ward, “El Chalet”, that they are building at Clinica Ana Manganaro, and they designed a campaign on campus where they raised awareness in an area the size of El Chalet.
❖
GlobeMed at GWU took individual pictures of the fifty Rwandan women and their children in their Maternal Health program. They blew up the pictures and showcased all of them in a central location on campus in order to provide “before” pictures, which they will follow up with “after” pictures in a similar showcase next year.
❖
GlobeMed at Bethel received pictures of the families’ homes for which they will be funding either a latrine or a water pump this year. Each e-board member was assigned one or two families, and they are responsible for funding that family’s latrine and/ or water pump with their friends and family members.
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WEEK 10 // BRINGING GROW BACK TO YOUR CHAPTER
3 OF 5
>> ON GROW (CONT’D) globalhealthU WEEK 10
Responsible for assessing how big global health issues compare in the partner community vs other communities around the world, and communicating these messages back to the chapter. PREP: Bring materials from globalhealthU -- Currents, poverty/ill health cycle, etc. ACTION: Ensure the chapter stays up to date with current news in your partner community throughout the year. ❖ ❖ ❖
Identify news sources for partner organization and partner community Identify what types of news/current events the partner org keeps up with, or is interested in Establish way to exchange current news between chapter and partner
COMMUNITY-BUILDING Identify the best of the following cultural factors, and assess how to bring them back to the chapter in a fun and engaging way consistently throughout the year. ❖ ❖ ❖ ❖ ❖
Music Dancing Food What holidays does your partner org/community celebrate (when and why)? (Use for Comm Bldg or campaigns!) What are other important days/events for your partner org/community? (i.e. candlelight vigil GlobeMed at UNC’s partner, Health Alert Uganda holds every year; Holi in India and Nepal, etc.)
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WEEK 10 // BRINGING GROW BACK TO YOUR CHAPTER
4 OF 5
>> ON GROW (CONT’D) COMMUNITY-BUILDING (cont’d) WEEK 10
PREP: Prior to departure, create an introductory “Chapter Member packet” (see examples on www.inside.globemed.org from GlobeMed at UMich, GlobeMed at Oberlin, and more) to present to your partner
COMMUNICATIONS Social Media: ❖ ❖ ❖
Responsible for posting 1x/week on Facebook and Twitter, and 2x/week on your GROW blog while on-site Responsible for bringing back good, high quality pictures Set up or update social media/website outlets for partner org Ex: Facebook (to share photos and updates easier)
Communicating with your partner ❖ Establish what technology partner org has access to, in order to better understand possible difficulties in communicating with your chapter (how often they can email, how reliable their internet is, phone access, etc.) ❖ Identify a way to improve communications (i.e. download Skype for partner) ❖ Discuss best methods for partner org to send photo updates, etc. PREP: Responsible for creating a “Partner Organization Packet” to bring back to the chapter. *See examples on Inside Dot (from GWU, UNC and more)
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WEEK 10 // BRINGING GROW BACK TO YOUR CHAPTER
5 OF 5
>> ON GROW (CONT’D) FINANCES Responsible for keeping track of budget on-site WEEK 10
Responsible for assessing and understanding local prices For example: ❖ if you are constructing a clinic, how much do bricks and paint cost? ❖ If you are funding a nutrition program, how much do nutritional supplements and scales cost? Are these costs aligned with the items in your budget?)
! PREP FOR GROW Referencing the roles listed in the “ON GROW” section above, decide amongst your team who will be responsible for each chapter program. To ensure all of these responsibilities are met, set a timeline and expectations for how your team should communicate with corresponding executive board members within your chapter. Take this time to decide the following: ❖ PRE-GROW: When will you each meet with your corresponding executive board member to discuss additional and materials they think may be useful for you to gather during your time on GROW? ❖ ON-GROW: Will you keep in touch with your corresponding executive board member while you’re on-the-ground? If so, how? How often? ❖ POST-GROW: When will you reconnect upon your return to the States? How will the information you collected get transformed into action in Fall 2012? Are there any other chapter programs that you feel could benefit from communication with the GROW Team? If so, decide what to focus on for those as well! 2012 GROW Training Manual
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Objective 11: PREPARE TO LEAVE! Get excited. (Have you presented your GlobeMed template powerpoint yet?)
! PREP FOR GROW While you’re last-minute-preparing, think about the following questions. Do you have the answers to all of these? Talk through them, evaluate your goals and commitments, and do one joint “OH MY GOD WE’RE REALLY GOING” shout. It’s nearly time to leave! Who is picking you up from the airport? What is their contact info?
2.
What happens if your flight is delayed? Set out an emergency plan w/ your partner organization and parents -- how will you get in touch with them? How will you decide on a new plan?
3.
How are you getting from the airport and/or city to your partner community? Will this require public transportation? Think about the size of your bag!!!
4.
Check out the packing list on www.inside.globemed.org and cross-check with your partner contact • Despite the stereotypes, in many countries in the southern hemisphere, it gets colder than America in the summer months. Bring a sweatshirt and sweatpants!
5.
How are you going to get your money exchanged? When? Where? What is the current exchange rate?
6.
Do you have EVERYTHING on your GROW Checklist? Have you turned in your Health, Safety and Waiver form to GlobeMed National Office? Have you given a copy to your parents?
7.
Did you get HTH Health Insurance? If not, do you have medical evacuation? Double check, now!
8.
Have you talked to last year’s GROW Team? Ask them for any important packing or safety tips.
9.
Is there anything else you’ve talked to your partner or your chapter about that’s not on this list? Are you ready for them?
WEEK 11
1.
Be spontaneous yet thoughtful, excited yet humble, and curious yet wise. We love you and couldn’t be more excited for you! IN SOLIDARITY, THE GLOBEMED NATIONAL OFFICE
WEEK 11 // LOGISTICS AND FINAL PREPARATION
[STAY ON TRACK] Send your Chapter Advisor any last-minute updates this week. And call your partner. They know you’re coming, right?
Finally, review your concrete goals. Go over who will be fulfilling what roles on the internship, and how you will support one another. Don’t hesitate to contact your Chapter Advisor at ANY time, day or night. You’re about to embark on a life-changing experience together, and you may never be the same as a result! 2012 GROW Training Manual
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[STAY ON TRACK] Talk to other GROW Coordinators in the network! Will your time in your partner country overlap?
GET IN TOUCH! GROW COORDINATORS FROM ACROSS THE NETWORK NAME + EMAIL
CHAPTER
PARTNER COUNTRY
Amherst College
El Salvador
Joel Edwall, jne27792@bethel.edu
Bethel University
Cambodia
Christina Hernandez, hernancn@bc.edu
Boston College
Peru
Ashlie Williams, ashlie_williams@brown.edu
Brown University
Kenya
Ken Inoue, ki006@bucknell.edu
Bucknell University
Uganda
Katelyn Dutton, kbd2114@barnard.edu
Columbia University
Uganda
Christina Boada, cmb359@cornell.edu
Cornell University
Ecuador
Nick Jensen, nick.m.jensen.15@dartmouth.edu
Dartmouth College
Thailand
Katelyn Carlson, kmcarlson11@hotmail.com
DePaul University
Guatemala
Agnes Choi, aychoi2@emory.edu
Emory University
Thailand
Kippy Searles, kps39@hoyamail.georgetown.edu Georgetown University
Guatemala
Allison Hockman, allyhock@gwmail.gwu.edu
George Washington University
Rwanda
Torrey Byrd, vicbyrd@imail.iu.edu
Indiana University
Ecuador
Kaleigh Post, kaleigh.e.post@lawrence.edu
Lawrence University
Rwanda
John Weatherly, john.weatherly3@gmail.com
Loyola University - Chicago
Ecuador
Laura Stilwell, lstil@mit.edu
Mass Institute of Technology
Laos 2012 GROW Training Manual
GET IN TOUCH!
Jaya Tripathi, jtripathi14@amherst.edu
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GET IN TOUCH!
(CONT’D)
GROW COORDINATORS FROM ACROSS THE NETWORK NAME + EMAIL
CHAPTER
PARTNER COUNTRY
Northeastern University
Uganda
Shruti Zaveri, shrutizaveri2013@u.northwestern.edu
Northwestern University
Ghana
Paige Higbie, phigbie@oberlin.edu
Oberlin College
Vietnam
Ricardo Ortiz, ricardo.j.ortiz.laporte@gmail.com
Penn State University
El Salvador
Sheng Zhou, szhou@princeton.edu
Princeton University
United States
Elizabeth Short, shoei-15@rhodes.edu
Rhodes College
Nicaragua
Alexa Juarez, anjuarez@eden.rutgers.edu
Rutgers University
Cambodia
Margaret Loehnig, mel7827@truman.edu
Truman State University
Haiti
David Meyers, meyers.davidj@gmail.com
Tufts University
Nepal
Caroline Nguyen, caroline.nguyen. 91@gmail.com
University of California - LA
Uganda
Erin Slater & Jarred Campbell, erin.slater10@gmail.com & jjcampbell333@gmail.com
University of Cincinnati
Thailand
Sarah Budisavljevic, sarahbudisavljevic03@gmail.com
University of Colorado - Boulder
Nepal
Karissa Merritt, karissamerritt@yahoo.com
University of Denver
Cambodia
Aileen Xu & Audrey Chitkara, xua@umich.edu & amchitkara@gmail.com
University of Michigan - Ann Arbor
Liberia & United States
Michael Ivers, mcikc3@mail.umkc.edu
University of Missouri - Kansas City
Uganda 2012 GROW Training Manual
GET IN TOUCH!
Eileen Ferry, ferry.e@husky.neu.edu
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GET IN TOUCH!
(CONT’D)
GROW COORDINATORS FROM ACROSS THE NETWORK NAME + EMAIL
CHAPTER
PARTNER COUNTRY
University of North Carolina
Uganda
Sarah Milligan, smilliga@u.rochester.edu
University of Rochester
Peru
Venus Chan & Kendall Sanson, hiushanc@usc.edu & krsanson@aol.com
University of Southern California
Uganda
Ruby , ruby_31291@hotmail.com
University of Texas - Austin
El Salvador
Surabhi Bhatt, sb7ed@virginia.edu
University of Virginia
Cambodia
Kate Fenimore, katefenimore@gmail.com
University of Washington
Cambodia
Erika Marshall, emarshall@wisc.edu
University of Wisconsin - Madison
Cambodia
Rebecca Copeland, copelandra@gmail.com
Vanderbilt University
Peru
Jon Lin, jonathanlin92@gmail.com
Washington University - St. Louis
Uganda
Abbey McGrath, mcgratab@whitman.edu
Whitman College
Thailand
2012 GROW Training Manual
GET IN TOUCH!
Jessica Richardson, jesricha@gmail.com
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