Š 2013 GlobeMed
Grassroots partner handbook GlobeMed
grassroots partner handbook Table of Contents MODEL.................................................................................................................................1 APPROACH...........................................................................................................................2 NETWORK MEMBERS.........................................................................................................3 ORGANIZATIONAL STRUCTURE.........................................................................................3 CHAPTER ACTIVITIES...........................................................................................................4 PARTNERSHIP EXPECTATIONS: MOU + COMMUNICATION...........................................5 PARTNERSHIP EXPECTATIONS: PROJECT.........................................................................6 PARTNERSHIP EXPECTATIONS: EVALUATION + REFLECTION........................................7 GROW: GOALS.....................................................................................................................8 GROW: PARTNER EXPECTATIONS................................................................................9-10 GROW: WHAT YOU CAN EXPECT OF THE NATIONAL OFFICE......................................11 PARTNER FORUMS............................................................................................................12 GLOBEMED NATIONAL OFFICE CONTACTS...................................................................12
grassroots partner handbook GlobeMed Model Ethos
We believe that everyone deserves the chance to not only survive but thrive. Health is the foundation of thriving people, thriving communities and a thriving world.
Problem
Despite the progress of the last century, massive disparities in health between the world’s rich and poor remain. Today, we see both persistent, systemic challenges and tremendous unrealized possibilities for change.
Opportunity
Now more than ever before, we have the skills, knowledge and technology to tackle systemic challenges and unlock innovation. To turn this potential into meaningful change, we need a new kind of leadership: Empathetic, collaborative, and moral. How can we cultivate this new kind of leadership? 1. Amplify the voices of changemakers who are models of this approach. 2. Connect them with students to mentor and train the next generation of global leaders. 3. Create a global community to spark on-going collaboration, learning, and support. Together, these leaders can change the way that change happens.
Vision
A global community of empathetic, collaborative and moral leaders working together to build a healthy and thriving world.
Core Values
Dig Deep - To cultivate wisdom, we approach ourselves, our communities and the world with openness and curiosity. See Possibility - In all people and situations, we see the ability to learn, connect, grow and contribute to positive change. Grow Together - We accompany each other, cultivating a global community that inspires, challenges, and sustains us. Be Bold - We put mission in front of ego and fear, doing what it takes to make the change the world needs. Stay Authentic - We let ourselves be known, remaining grounded and humble even as we aim for the boldest vision.
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grassroots partner handbook GlobeMed Network Approach GlobeMed’s approach is focused on cultivating collaborative leaders by engaging and training students and grassroots changemakers. GlobeMed is made up of three communities of practice, including GlobeMed university chapters, GlobeMed partnerships, and the GlobeMed Network. As a partner organization, you contribute to the Partnership community and the Network. Through these communities of practice, students and grassroots changemakers have the opportunity to cultivate three change tools. A human lens allows students to understand the systemic nature of poverty and health, and the ways that systems influence humans around the globe. A values compass provides a set of beliefs that can guide daily action for a more just world. Collaboration allows space for students to practice working together with grassroots changemakers so that they can effectively work with people across borders, sectors and generations once they enter the workforce. Through this approach, we believe the relationships being built and the change tools will develop collaborative leaders for health equity who effectively work together for a more just and healthier world.
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grassroots partner handbook GlobeMed Network Network Members
Today the GlobeMed Network includes chapters at 55 American universities and organizations in 55 communities across 19 countries and 4 continents. Below is a breakdown of where GlobeMed Partner Organizations are located. Cambodia: 6 organizations Cameroon: 2 organizations Ecuador: 3 organizations El Salvador: 5 organizations Ghana: 2 organizations Guatemala: 1 organization Haiti: 1 organization
India: 2 organizations Kenya: 4 organizations Laos: 1 organization Nepal: 2 organizations Nicaragua: 2 organizations Peru: 3 organizations Rwanda: 3 organizations
Thailand: 5 organizations Togo: 1 organization Uganda: 10 organizations United States: 1 organization Vietnam: 1 organization
Organizational Structure Each of the 55 GlobeMed chapters and partnerships are generally structured in the same way.
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The National Office staff includes the Executive Director, Director of Development, Director of Partnerships, Director of Learning & Training, and three Program Directors. Each of the Program Directors advises GlobeMed Co-Presidents on a bi-weekly basis. The student staff work on four teams: Communications Team manages our external communications such as blog and social media, globalhealthU Team develops our education curriculum, Partnerships Team manages our partner support and GROW Internship processes, and Summit Team plans and executes the annual GlobeMed Summit near our office in Evanston, Illinois.
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grassroots partner handbook GlobeMed Network GlobeMed Chapter Activities
The activities of a GlobeMed Chapter are relatively consistent across all 55 chapters. They include the following categories.
Learning GlobeMed chapters spend 30 minutes per week discussing issues of global health and social justice through GlobeMed’s signature education curriculum, globalhealthU. We believe that to truly catalyze change, we must equip ourselves with a critical understanding of global health and the skills to become lifelong collaborative leaders.
Fundraising GlobeMed chapters raise funds through on-campus events called Campaigns. Their Campaigns incorporate awareness-raising in the community and resource mobilization.
SPOTLIGHT GlobeMed at Colorado College and Western Organization of People Living with HIV/AIDS support income generating projects with goats in Mumias, Kenya. In order to raise awareness about the value that goats can provide a family, GlobeMed at Colorado College hosted an event teaching people to make goat cheese. Each participant contributed a small amount of money to learn the process and eat the cheese! This is an example of one way GlobeMed students can share stories from their partner community while mobilizing resources to catalyze more impact. You are encouraged to discuss ideas and results of Campaigns with your GlobeMed partner!
Advocating GlobeMed chapters seek to amplify the voices from their partner communities to the students and professionals on their campuses at home. Through storytelling, marketing, and globalhealthU Campaigns, they inform their communities about the injustices and inequities faced by communities around the world.
Growing Through community building, reection, and volunteerism, students unite in GlobeMed in order to grow both personally and professionally. They discern their values, and use those values as a moral compass to inform daily actions for a more just world.
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grassroots partner handbook Partnership Expectations Memorandum of Understanding Each GlobeMed partnership is grounded in a Memorandum of Understanding that outlines the goals, work plans, and expectations of the partnership. This document guides GlobeMed chapters’ fundraising and GlobeMed partners’ project implementation. Each year the Memorandum of Understanding should be co-developed by you and the leaders of the GlobeMed chapter you work with. You are encouraged to discuss project ideas and opportunities during the GROW Internship, and then solidify the details of the plan with GlobeMed Co-Presidents. It is then submitted to the National Office for review by 1 October.
Communication GlobeMed is made up of relationships, and relationships are grounded in communication. We encourage you to speak with the students of your GlobeMed chapter at least 2 times per month via phone or Skype. We have found that GlobeMed students who communicate frequently with their partner contact are better fundraisers, they are better advocates for their partner communities, and they stay committed to the partnership even after they graduate. Furthermore, many GlobeMed partners become mentors to the students they work with, influencing them in both a personal and professional context. What is a mentor? According to Pamela Angwech from a GlobeMed partner organization in Gulu, Uganda, a mentor is a “learning leader” who facilitates a learning process by complementing and adding value to other sources of learning. Through communication with GlobeMed students, you can mentor them to become leaders in global health, influencing them on a personal level while garnering more support for your organization.
GlobeMed at Columbia students with Pamela
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grassroots partner handbook Partnership Expectations Project The project that is implemented by GlobeMed partners and supported by GlobeMed chapters is the foundation upon which collaboration and creativity take place. You are encouraged to engage the students in the identification of the issue, proposed solution, and evaluation phases. GlobeMed students are encouraged to take the following steps with you. LEARN :: Through a process of listening, clarifying, and synthesizing information, students want to learn about your biggest dreams for your community. What are the needs? What do you hope to see happen in the community over the next 5, 10, 20+ years? DEVELOP :: Once the needs and hopes of the community are understood, GlobeMed students can help identify solutions and incorporate program ideas into the existing partnership strategy. CHANGE :: After the needs of the community have been understood and the operational components necessary to run a project have been identified, students are encouraged to collaborate with you to create a project work plan. Within a work plan, students and partners should contribute their unique assets to complement one another’s activities. Grassroots Partner role in Project
Students role in Project
Majority, or all, of project implementation
Resource mobilization
Community education*
Research
Clinical care*
Connections to other institutions
On-going monitoring
Needs assessments
Local partner relationship building
Evaluation
Local government relationship building
Media collection
Financial management*
Brainstorming & strategizing
On-going strategy development
Documentation of stories and impact
* Indicates activities that GlobeMed students should not lead. All students are undergraduates who do not have specialized skill sets. They should not be undertaking projects that they are not qualified to complete. Please note that projects do not have to be focused strictly on health or medicine. We view health holistically and want to support you in ways that your organization needs most.
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grassroots partner handbook Partnership Expectations Evaluation & Reflection GlobeMed places high priority on the ability to have open, honest communication around the quality of the partnership. Evaluation of the partnership as a whole, including the ability for each side to meet the expectations that had been set in advance, is crucial to understanding quality. Below is a framework that can be utilized to evaluate the partnership. Successes
Challenges
Opportunities
If not, why?
Lay out reasonable expectations for following year - email and calls
Communication
Were expectations met?
Project
Were fundraising expectations met? What data was collected from partner? (number of people impacted, beneficiary feedback, health impact, etc) Is it sustainable over time?
In fundraising or in implementation
Fundraising, mobilization of other resources, strategic connections, research, etc.
GROW
In preparation, productivity on the ground, ability to meet goals of GROW, etc
On-site, in preparation phase, or in follow-up phase
Guidelines for following year’s team
Evaluation
Frequency of data shared by partner throughout the year Frequency of discussions about fundraising & implementation successes/challenges
If data has not been shared and utilized, why is that? What is most useful for the chapter and partner?
Meet with national office and/or field experts to discuss new m&e methods, share new info with donors, etc.
Frequency of discussions about the process of personal growth and mutual learning
If partners do not feel like they have the ability to discuss one another’s personal and professional development, why is that?
Carving out time for reflection, connecting with national office and others to learn about reflective activities
Reflection
Personal reflection is also very important to GlobeMed. Through a deeper understanding of one’s role in society, we can better understand our impact on our community and the world. GlobeMed students and partners are encouraged to engage in reflective dialogue at least once per quarter. This can focus on relationship building, personal development, and more.
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grassroots partner Handbook GROW (GrassRoots On-site Work) Internship The GROW Internship offers the opportunity for GlobeMed students to form relationships with members of their partner organizations and partner communities. It also allows the partner organization to better understand GlobeMed’s work and mission, and to share resources and information that will help the chapter raise more funds the following year.
Goals 1. To strengthen, add to, and expand programs, resources, and knowledge of the partner organization for the purpose of having a positive impact on their community University students have many resources at their fingertips. Between professors, online journals, and university funding, few people can access the information that university Tipling, Nepal students have regular access to. GROW allows for these resources to be shared with GlobeMed’s partner organizations to help strengthen their work and power their missions, ultimately improving the health of their communities. 2. To engage in mutual learning in order to strengthen all aspects of the partnership GlobeMed seeks to cultivate a culture of mutual learning, which facilitates a deep sense of curiosity and creativity. By embracing this culture with our partner organizations, we are able to both share our own knowledge and, most importantly, learn from others. GROW provides one of the only opportunities for students to learn as much as possible from our partner communities, which will help inform stronger partnerships and greater success in amplifying the voices of grassroots changemakers. 3. To ensure long-term stability through evaluation and strategic planning While on-site with partner organizations, GlobeMed students have the unique opportunity to plan for the future by assessing their Memorandum of Understanding (MOU). Through GROW, students and partners can assess the data collected, the stories told, and the goals achieved in order to plan for the following year(s). By acknowledging short-term successes and setting long-term goals, GROW interns get to shape the future of their partnership and celebrate the work that’s been done.
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grassroots partner Handbook GROW (GrassRoots On-site Work) Internship Partner Expectations While the National Office staff invests as much as possible to train and prepare students to work with you, below are expectations we have of our partners to create a productive experience. COMMUNICATION + PREPARATION GlobeMed Partner Organizations are expected to have at least one person who is responsible for coordinating with the GROW Internship Coordinator prior to the internship. We recommend you co-develop an agenda, a budget, and a set of goals or objectives for the internship at least one month prior to the interns’ arrival. ON-SITE COORDINATION GlobeMed Partner Organizations are expected to have at least one person who is responsible for coordinating with the GROW Team during the internship. We recommend you pick students up from the airport or provide clear instructions for how to get to your community, facilitate a housing option for the students, and provide clear instruction for how they get to your office. We also recommend that you very clearly lay out your expectations of the students in terms of work objectives, cultural competencies, and general behavior. If at any point students are not meeting your expectations, you should be open and honest with them about that. If necessary, you can contact the Director of Partnerships at alyssa@globemed.org to facilitate a discussion with the GROW Team. While on the internship, students are allowed to travel if that is okay with your staff. However, they are expected to communicate this to you in advance and they should not travel to any countries on the U.S. State Department Warning List. INTEGRATION INTO COMMUNITY American students come from a diverse set of backgrounds. GROW Interns will most likely be of different ethnicities, religions, or sexual orientations. It is also likely that some students will be from financially disadvantaged families and will receive a grant to participate in the internship. Please be sensitive to this and make sure that your staff are sensitive to it as well. Some interns may be able to make donations, but not everybody can. We hope that the diverse makeup of GROW Interns will provide an opportunity for mutual learning and sharing of experiences.
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grassroots partner Handbook
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GROW (GrassRoots On-site Work) Internship Partner Expectations (cont’d) WORKING TOGETHER GlobeMed Partner Organizations are expected to incorporate interns into the organization in ways that are most beneficial to your staff. There are four components to effective collaboration that you are encouraged to consider when structuring the goals and agenda of the internship. 1. Common Agenda - Within the first week of the GROW Internship, you should ensure that all interns and your staff members have a shared vision for the internship objectives, including a common understanding of the overarching challenges to be addressed, and a joint approach to solving them through agreed upon actions. For example, if you have identified that malnutrition is not being reduced despite providing seeds to families, you should share that data with students, encourage them to develop a survey, create a timeline for approval of the survey and collection of data, and define a deadline for analysis of data and discussions about new solutions. 2. Shared Measurement - The data being collected and results being measured should be consistent across your organization and GlobeMed students. This will help align long-term expectations and allow partners to hold one another accountable.
GlobeMed at Rhodes and A Ministry of Sharing Health and Hope
3. Mutually Reinforcing Activities - The activities done by the students should be different than those of your staff, but still coordinated through a mutually reinforcing plan of action. See page 6 for ideas about what type of activities could be most valuable for students to undertake while on GROW or on their campuses. 4. Continuous Communication - Consistent and open communication is necessary between the GROW Interns and your staff members in order to build trust, assure mutual objectives, and create common motivation.
grassroots partner Handbook
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GROW (GrassRoots On-site Work) Internship What You Can Expect of the National Office PREPARATION GlobeMed helps to prepare students for the GROW Internship in three primary ways. 1. Financial Support - GlobeMed provides approximately 100 grants per year to financially disadvantaged students. Grantees are selected based on financial need, commitment to their GlobeMed partnership, and long-term commitment to global health. 2. Training - All GROW Coordinators and interns who receive grants are required to attend GROW Training prior to the internship. Students are trained in the components of effective collaboration (see page 10) as well as appropriate behavior and cultural competency. 3. Health Screening - All GROW Interns are required to get approval from their doctors that they are physically and mentally fit for the GROW Internship. This is intended to prevent as many potentially harmful incidents as possible. ON-SITE SUPPORT The GlobeMed National Office is available at all hours a day throughout the months that students are on the GROW Internship. In case of an emergency, do not hesitate to email or call Alyssa at any time (see page 12 for contact information). Students are required to purchase medical evacuation insurance and they are encouraged to purchase general travel insurance as well. However, in case of an emergency GlobeMed also has an annual fund of $5000 that could be used to fly students out of the country or to send GlobeMed’s Director of Partnerships to a site in order to provide support. GlobeMed’s Director of Partnerships, Alyssa, with some of her Rwandan friends
grassroots partner Handbook
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GlobeMed Partner Forums GlobeMed Partner Forums were started in July 2013 with the intention of bringing partner organizations to meet one another and form relationships within a particular region of the world. The 2013 Forum brought together organizations from five African countries, and future years will seek to replicate a similar model with organizations in Latin America and Asia. Partner Forums have three primary objectives: 1. Relationship Building to foster collaboration between grassroots changemakers working in a particular region 2. Practice Working Together by receiving training in how to best engage student volunteers in advancing the work of your organization 3. Amplify Grassroots Voices by connecting you to potential funders, partners, and storytellers In 2014, GlobeMed hopes to host a second Partner Forum in Africa and the first Latin America Partner Forum. In 2015 we hope to be able to incorporate a Forum in Asia as well. To watch the video created at the first East Africa Forum, visit globemed.org/approach/partner/ partner-forums/
GlobeMed National Office Contacts The National Office staff is always available for you to help address Partnership- or GROWrelated questions, concerns, etc. You can get in touch by email if it is a non-urgent question or concern, or by phone or Skype if it is an urgent question or concern. PRE-GROW NON-URGENT QUESTIONS/ CONCERNS: Email: partnerships@globemed.org for someone on Partnerships Team | alyssa@globemed.org for Director of Partnerships ON-GROW NON-URGENT QUESTIONS/ CONCERNS: Email: alyssa@globemed.org for Director of Partnerships URGENT QUESTIONS/ CONCERNS: Alyssa (Director of Partnerships): phone: +1 724-355-4683 | skype: ams716 Maya (Executive Director): phone: +1 914-584-0596 | skype: maya.holden