Getting There

The Isles of Scilly Travel company has been working with Access Cornwall to improve accessibility information available and carry out staff training. Here is some helpful information to help you plan your trip.

Skybus

You have to go up some steps and you cannot be carried, so those with mobility challenges should enquire and check if they can board safely. Wheelchairs can be carried onboard.

Scillonian III

Those using manual wheelchairs can go on the boat; if you use an electric wheelchair you will need to have it stored (a free service) and use a manual one. You need to book at least 48 hours ahead.

Do be aware that the gradient to get on board can be steep, but assistance is available from the crew. When the ship is berthed, a Windrush platform chair lift can give wheelchair users access between the Bridge Deck and Upper Deck, and can carry up to 250kg (39st 5lbs). There is no stair lift or accessible route to the Main Deck and Lower Saloon, and no hearing loop is installed for public announcements. Please be aware that if sea conditions are poor, it may be necessary to secure wheelchairs, or even cancel sailings for safety.

Subtitles are available for the onscreen safety guidance as are Braille/large print versions of safety announcements if required. All staff have accessibility training, including autism and dementia training.

Day trips are from £35 return on the Scillonian III or £127 on the Skybus. www.islesofscilly-travel.co.uk

Penzance Helicopters

A helicopter service is available and you are asked to get in touch if you have accessibility needs. Daytrips cost from £129 return. Call 01736 780828 or email info@penzancehelicopters.co.uk www.penzancehelicopters.co.uk

Assistance dogs are allowed and for those with vision or hearing challenges, you can see the text or watch the video via your own device from links on the accessibility page (below). It’s also worth noting that the IoS Travel company ask you to request accessibility support at least 48 hours before travelling.

Find out more at

www.islesofscilly-travel.co.uk/plan-your-trip/special-assistance-and-accessibility