THE VOICE OF GREATER MANCHESTER POLICE
ISSUE 32 · FEBRUARY 2024
Inspector receives the ultimate honour
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Blown away by royal recognition A City of Manchester district inspector says that being named on the 2024 New Year Honours List is the highlight of his 33-year policing career. Inspector Kam Hare has a trip to Buckingham Palace to look forward to later in the year, to be presented with a King’s Police Medal. Awarded for gallantry or distinguished service, a KPM is the ultimate form of recognition for police officers. It will be presented by, or in the name of, King Charles. Inspector Hare said: “I was blown away when I heard that I am the only member of GMP to be named on the 2024 New Year Honours List. “There are so many fantastic officers at GMP who would be worthy recipients of a KPM. “It is the highest form of recognition for your service to the public that you can get as a police officer. “I am hugely proud to have been given this national recognition. “It is the biggest and best thing that has ever happened in my professional
life, and I am really looking forward to my upcoming trip to Buckingham Palace. “I also see this KPM as much deserved recognition for the work of neighbourhood policing as a whole, particularly the CoM City Centre Neighbourhood Policing Team and their key stakeholders and partners.” Inspector Hare (pictured) excels at public order policing (POP) and has recently acted as the community lead for multiple major and critical incidents and large-scale events in Manchester City Centre, including various protests, Pride and the Christmas markets. His effective engagement with organisers, partners and communities has helped GMP preserve order and prevent offences, with the force seeing the lowest rate of crime and anti-social behaviour at these events in recent years. Throughout his career, Inspector Hare has also faithfully supported Citizens in Policing (CiP) programmes, both within Greater Manchester and other jurisdictions. In his voluntary work as a Special
Constable for his previous force West Yorkshire Police and in his leadership of Special Constabulary and Volunteer Police Cadet programmes within Greater Manchester, he has improved service delivery to Neighbourhoods, ultimately helping to build the public’s trust and confidence in policing. Chief Constable Stephen Watson said: “Inspector Hare is determined, enthusiastic and tenacious in his service to the King and the public. “Known by colleagues and partners for ‘doing it right and doing it well’, he is a credit to GMP and his previous force. “Public order policing is of huge importance in the City of Manchester district, and his contribution has undoubtedly made the locality a safer place to live, work and visit. “I thank him for his service and the voluntary contribution he has made through his involvement with Citizens in Policing programmes.” Inspector Hare worked for West Yorkshire Police for nine years before joining GMP 24 years ago.
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New Code of Ethics to abide by Do the right things, in the right way, for the right reasons A new national Code of Ethics has been published to reflect the challenges of modern-day policing whilst outlining the professional behaviours that the public can expect to see from officers, staff members, volunteers and apprentices. Designed to underpin the policing sector, the Code of Ethics outlines the professional behaviours from a service that is fair, ethical and can be trusted to keep the public safe. It provides the bedrock for everyone across policing to ‘do the right things, in the right way, for the right reasons’. This new Code of Ethics will work alongside a separate Code of Practice for ethical policing. Launched in December, the Code of Practice sets out the actions that chief officers should take to support people in their force to follow the ethical policing principles and demonstrate professional behaviour. Our Deputy Chief Constable Terry Woods said: “I welcome the launch of the new Code of Ethics, which now better reflects the modern-day challenges we face. “It commits us to prioritising public service by always acting in the public interest, leading with courage by challenging wrongdoing when we see it and responding with respect and empathy at every call we attend. “This represents an important step forward for GMP – we are always striving to do the right thing and behave professionally at all times, and with this framework in place we can measure our actions, to ensure that we’re all working towards the same standards. “The ethical policing principles will drive everything we do going forward, and it’s your responsibility to fully understand these principles and embed them in your ways of working. “They are there to help you make the right decisions, whilst acting ethically and responsibly.” What has changed? The nine principles from the 2014 Code of Ethics have been mapped into the following three principles that are easier to remember and apply: • Public service • Courage • Respect and empathy. These principles are supported by guidance that sets out what ethical and professional behaviour looks like on a day-to-day basis. This details how policing professionals should behave, and will help all members of GMP to apply the ethical policing principles in their specific role. The guidance provides practical advice on areas of policing that are important to maintaining public trust and legitimacy. This includes being open, honest and candid, treating all people and their property with fairness, dignity and respect and challenging or reporting behaviour that is unprofessional. The Code of Ethics guides officers, staff, volunteers and apprentices through the decision-making process by encouraging the use of personal responsibility and professional judgement.
It is central to the National Decision Model (NDM), and by using the Code of Ethics you can ensure that you are acting in a fair and ethical way in everything you do, whether that is arresting a suspect or delivering training. Andy Marsh, CEO of the College of Policing, said: “You make difficult decisions on a daily basis which often impact people who are vulnerable. “This new code will guide you through the decision-making process to ensure that you are applying professional judgement and personal responsibility, whilst reflecting on and learning from past experiences, continuing to improve, review and apply new knowledge.” More about the new code The code is hosted on the College of Policing website and has been developed by serving police officers, police staff, academics and representatives from partner organisations. It is based on evidence and first-hand experience to make sure that everyone working in policing feels fully supported within their roles. DCC Woods added: “Whilst the Code of Ethics gives us guidance of how we require people to conduct their work, it works alongside GMP’s Standards of Behaviour. “These standards are in place to remind us what we need to do – they are a mandatory set of key performance rules that must be adhered to. “More information is on the dedicated Code of Ethics section of the intranet. “Remember, the Code of Ethics underpins everything we do, every day.” Your feedback is welcomed We would like to hear what you think of the new code. Please scan the QR code below to access a quick and anonymous feedback survey. The survey can also be accessed via the intranet.
2024 Code of Ethics survey
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Book your place for Chief Constable’s Roadshow
Eight roadshow sessions to choose from
This year marks GMP’s 50th anniversary, so there is no better time to reflect on where we are as an organisation and where we want to be. Our goal is to be the best performing police force in the country, and although there is a lot of work that needs to be done to achieve that ambition, we are undoubtedly on the right path. Our recent police effectiveness, efficiency and legitimacy (PEEL) report cemented our position as the most improved force in the country for the second year running, and Chief Constable Stephen Watson would like to thank all officers, staff members, volunteers and apprentices in person for their hard work and dedication that is fuelling GMP’s resurgence and to let them know our plans for the future. The upcoming Chief Constable’s Roadshow offers the perfect opportunity to do so. All members of the force are urged to attend one of the events taking place between the Tuesdays of 30 April and 2 June 2024 to celebrate GMP’s achievements over the past year and to discuss our blueprint for further progress over the next 12 months and beyond.
We have arranged eight sessions across four dates and three venues to provide the opportunity for all members of the force to attend. The options are:
Staying on track to be the UK’s best force CC Watson said: “The rate of improvement seen at GMP since the force was put into special measures in December 2020 is unparalleled in the history of UK policing. “The goal now is to continue the momentum. “The annual roadshow provides a platform for officers, staff members, volunteers and apprentices to come together, take stock of where have been and the improvements we have made and identify the remaining challenges that lie ahead and how we will navigate our way through them. “It also provides the opportunity for you to feed back to the Chief Officer Team directly.”
• Tuesday 30 April: AJ Bell Stadium, Salford • Friday 3 May: Midland Hotel, Manchester • Thursday 9 May: Midland Hotel, Manchester • Tuesday 14 May: Bolton Stadium Hotel, Bolton Morning (10am to 12 noon) and afternoon (1.30pm to 3.30pm) sessions will be held on all four event days. To book your place, visit https://forms.office.com/e/gtLv3hfddy and fill in the simple form, detailing your name, collar number, the branch/district you work for and your chosen session by the deadline of Monday 22 April. Pre-event feedback to inform roadshow agenda In the lead up to the roadshow, we want to hear how you have contributed to GMP’s continued evolution over the past year. We want to know: • What are you most proud of achieving this year and why? • What do you think we still need to do? Please answer the questions in full via https://forms.office. com/e/5P014u6YYB CC Watson said: “The quick survey will inform the roadshow agenda and enable us to address any issues that you raise. “I look forward to seeing you all during the roadshow.”
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Retrospective facial recognition pilot is already proving to be successful GMP is already reaping the rewards of agreeing to be one of six police forces to pilot a retrospective facial recognition (RFR) initiative. The four-month pilot has been launched to improve and increase RFR through the Police National Database (PND), as part of the Home Office Digital Landscape Review programme. RFR is one of the functions of the PND that looks for matches using existing photographs, with over 18 million searchable records. It uses an algorithm to compare images of unknown individuals against a pre-determined dataset to establish if they are on the national database. If you have an image of a person you need to identify in connection with an ongoing investigation, you may be able to do so via an RFR search via the PND. Missing people and people of interest in an investigation can also be searched for. We began working with different areas of the force to embed the initiative when the pilot went live at GMP at the start of January. This is an ongoing process, with training being provided as and where necessary, but we have already seen some positive results. Superintendent Marcus Noden, the force lead for the pilot, said: “We need to ensure that we are always looking at new and better ways of policing. “Our participation in this pilot will not only help to deliver improved use of facial recognition technology in policing nationally, it will increasingly provide positive results for the force. “We have already benefited from the pilot on a number of occasions.
“For example, Sergeant Mark O’Brien recently established that a man loitering around closed shops in Bolton town centre was a registered sex offender wanted for three offences, after obtaining a photo of him and uploading it onto the PND facial recognition tool. “The man had given a different name to his true identity established through the technology. “Usage of RFR is increasing at GMP day-by-day, and the team looking after the pilot will continue to work with different areas of the force to further embed this initiative, providing training where necessary so that everyone who can make use of this technology in their role will be fully up to speed.” The force has around 200 trained PND operators that can action an RFR search for you upon request. Our branches and districts have their
own PND points of contact. Check out the ‘Police National Database’ section of the intranet for everything you need to know about utilising the PND to help you achieve more positive results in your role. Supt Noden added: “GMP was unable to put many images onto the PND from custody captures prior to March 2023, due to the poor image qualities taken by the cameras in the custody suites. “Since then, however, the quality of our custody images has improved through the use of advanced camera equipment, which now provide good enough quality images to be uploaded onto the PND. “As a result, up to 3,000 GMP custody images are now being uploaded onto the PND every month, with the image size and quality getting better over time too. “The fact that we’re improving our performance at the start point of the RFR process can only be a positive in terms of RFR opportunities further along the crime investigation line. “This is just the tip of the iceberg in terms of what the system can do to help us get positive outcomes. “For many investigation teams, such as the District Investigation Teams (DITs) and the Initial Investigation Unit (IIU), there are literally thousands of additional investigative opportunities through the use of facial recognition, as a result of ongoing system improvements. “I ask all teams to think about how they can take advantage of this facility to help them with their work.” We are working with the Home Office, College of Policing, National Police Chiefs’ Council and Police Digital Service in delivering the pilot.
Examples of suspects being identified via RFR
CCTV image
Cropped CCTV image
Custody image
CCTV image
Custody image
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Invaluable air sup requested whenev The National Police Air Service provides an invaluable service to forces across the country – but it is currently being underutilised by GMP. Bury district Chief Superintendent Chris Hill, the GMP and North West lead for NPAS, said: “The National Police Air Service was formed in October 2012 following a national review of air support conducted by the Home Office in 2009. “NPAS provides borderless air support to the 43 police forces of England and Wales 24 hours a day, 365 days a year from its national network of 13 bases, with our closest being at Barton in the Salford district. “The blended air service provided by NPAS involves 13 helicopters and three fixed wing aeroplanes. “Flying at an average speed of 138mph, police air support saves officers on the ground valuable time when it matters and is an invaluable resource for tackling criminality, saving lives and keeping people and communities safe. “In time-critical searches, such as that of a high risk missing adult or child, the time saved in locating people can literally mean the difference between life and death. “Yet we are not utilising NPAS enough at GMP.” NPAS can carry out a variety of tasks for forces, including: • Searching for high risk missing people, injured people and for people where there is a serious concern for their safety and wellbeing • Searching for suspects • Managing vehicle pursuits from the air • Assisting with counter terrorism and specialist firearms operations • Aerial photography • Crowd control.
The benefits of utilising air support include: • The ability to search large areas quickly – 20 times faster than other options and requiring fewer ground resources – can mean the difference between life and death • The crew can provide an aerial overview of a situation, which minimises risk to members of the public and officers • The mission equipment on board the aircraft provides a real-time downlink into control rooms • NPAS has the ability to surge resources in times of greatest need • The service provides enhanced safety of the public and officers • NPAS produces specialist quality evidence • The aircraft provide a visible and powerful deterrent, ensuring that communities are safe and people feel safer. NPAS aircrafts offer daylight and thermal imaging cameras with video recording capability and high-quality stills photography. The helicopters also have a public address system and a Nitesun search light. Ch Supt Hill said: “Air support should be requested whenever it is justified. “It should also be requested at the earliest opportunity in order to maximise effectiveness.” A request for air support can be made through the Force Contact, Crime and Operations Branch (FCCO), where authorisation will be given by the Force Duty Officer (FDO)/Force Duty Supervisor (FDS) and passed to NPAS Control. Once the request has been received by NPAS, the next available aircraft will be allocated. If it is already airborne and is operating locally or is on a local ‘CK’ talk group, a request can be made directly to the aircraft in order to minimise response time. However, this will
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pport should be ver it is justified need authorisation from the control room supervision. The information that needs to be passed to NPAS is the location, task and talk group. Pre-planned tasking requests can be made via a ‘Request For Pre-Planned Air Support’ form and must be authorised by an inspector or above. Once the form has been completed it should be emailed to NPAS Dispatch via ops.centre@npas.police.uk The nearest base for GMP is NPAS Barton in Eccles. The contact details are: • • • •
Base Manager (Sergeant): Extension 64604 Duty Crew: Ext 64601 Pilot: Ext 64636 Email: npas.barton@npas.police.uk
When it comes to pre-planned deployments, NPAS Tactical Flight Officers are available to provide strategic advice and guidance around NPAS capability and service delivery. This will support cost-effective and efficient deployments, intelligence targeted taskings and increase positive outcomes. You can request to speak to NPAS Tactical Flight Officers via the above Base Manager and Duty Crew numbers for NPAS Barton. Is a drone a more suitable option? The GMP Drone Unit is a more suitable alternative to NPAS support in some instances. Our drones can get into much smaller spaces, including indoor areas and unsafe spaces. The fact that they are smaller and quieter than a helicopter makes them more suitable for many tasks, including those of a more ‘covert’ nature.
Also, unlike NPAS support, it does not cost the force anything when our drones are utilised. However, our drones have limitations. The operator must maintain a clear line of sight with the drone at all times, and so drones are not suitable for vehicle pursuits and other similar deployments. Drones are also more limited in inclement weather conditions, although they can fly in rain. To request a drone for deployment, send a completed Form 2007 to drone@gmp.police.uk for non-time sensitive taskings or call either radio channel 371, the FDO on extension 66321, ext 66207 (office) or the duty drone mobile number of 07393 239737 for time sensitive/spontaneous taskings.
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An exceptional resource for all suspected CSE and CCE cases GMP’s Complex Safeguarding Teams are on hand to provide expert support and assistance to officers across the force on any case in which they feel that there may be child exploitation concerns. Each of our districts has a dedicated team for child sexual exploitation (CSE) and child criminal exploitation (CCE) investigations. Made up of detectives, social workers, psychologists and nurses, they are an invaluable resource that officers should utilise for all suspected CSE and CCE cases. The teams will provide investigative support, guidance and assistance, and, importantly, if the evidence suggests that the child is being exploited by an adult, they will take ownership of the investigation in order to safeguard the child and prosecute the exploiter. Detective Sergeant Tim Greenwood, of our Public Protection and Serious Crime Division, said: “The Complex Safeguarding Teams across the force provide passion and dedication to protecting vulnerable children in Greater Manchester. “I see evidence daily of their commitment to safeguard, educate and support not only the children but their parents and families too. “Recently we have commissioned some online training called ‘Out of the Shadows’, which highlights and identifies the real-life dangers for some of Greater Manchester’s children, and I ask every officer who has a concern for a child
appropriate language around children and victim blaming and to follow the guidance that has been supplied following a national review into CSE – search for ‘Appropriate language for professionals’ on the intranet.” For assistance with CSE and CCE cases, contact your district Complex Safeguarding Team SPoC. The SPoCs are:
they believe may be being exploited to contact their district safeguarding team for advice and support. “We are very good at identifying sexual exploitation, but we have seen a massive increase in online exploitation and it is imperative that you retain all potential evidence to support investigations. “In respect of criminal exploitation, this is something we have made great improvements on, and the Complex Safeguarding Teams are doing some amazing work in protecting these vulnerable children from adults who are clearly exploiting them. “We still need to be mindful, however, that some children in our communities are being arrested for drug supply offences when there is a possibility that they are being exploited by an adult. Again, when this occurs it is important that you seize all relevant evidence, such as phones, and make contact with the force’s safeguarding teams so that we can identify if there is any exploitation taking place. “I also ask all officers to be mindful of
• Bolton: DS Andrew Jameson, extension 65645, boltoncpiu-cst@gmp.police.uk • Bury: DS Damian Reed, ext 69694, bury.csh@gmp.police.uk • City of Manchester: DS Jinnett Lunt, ext 66020, com.csh@gmp.police.uk • Oldham: DS Andy Barrett, ext 63182, oldham.csh@gmp.police.uk • Rochdale: DS David Read, ext 68487, rochdale.csh@gmp.police.uk • Salford: DS Vickie Ford, ext 65186, salford.csh@gmp.police.uk • Stockport: DS Kat Moriarty, ext 63188, stockport.csh@gmp.police.uk • Tameside: DS Michelle Davies, ext 69421, tameside.csh@gmp.police.uk • Trafford: DS Kate Southern, ext 63394, trafford.csh@gmp.police.uk • Wigan: DS Nicola Wood, ext 63614; and DC Louise Dunne, ext 61835; wigan.csh@gmp.police.uk
Right Care Right Person coming soon Later this year GMP will be adopting Right Care Right Person (RCRP), a nationwide initiative which helps to identify when 999 or 101 calls require a police response and when a different agency would be better placed to assist. Full training and support resources will be made available to everyone who needs them before the programme goes live. In recent years calls for mental health and social care incidents – including concerns for welfare, patients
leaving care settings and falls and injuries – have increasingly been routed inappropriately to the police. Our officers currently spend a significant amount of time dealing with incidents and issues which fall outside their remit. Not only does this impact the resources that we are able to direct to preventing and investigating crime, but the police are often not the best first response to support vulnerable, unwell or confused people. Right Care Right Person will not
affect our existing legal and moral duties. It will not stop officers attending incidents where there is a threat to life or a risk of serious harm, a child is at risk or a crime or potential crime is involved. Please be aware that RCRP has not yet gone live at GMP and no changes currently need to be made to the way we work. For more information, please see the ‘Right Care Right Person’ hub in the Operational Support section of the intranet.
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Wellbeing at Greater Manchester Police Join the GMP Simplyhealth Plan
Maintaining healthy relationships
Staying active and keeping a healthy focus on enjoying life can help you to cope with financial stress. You can do this on a budget by taking advantage of the lifestyle discounts and offers on gym membership available through Simplyhealth. There may be times when your finances overwhelm you emotionally and finding pleasure and staying active may not seem important, but taking time out will serve you and your family well in the long run. As a GMP employee, you can get 25 per cent off selected gym membership with Simplyhealth. You can also enjoy discounts from over 3,300 studios, sports clubs and gyms – including PureGym and David Lloyd Clubs – plus online workout programme subscriptions. The GMP Simplyhealth Plan also provides cashback towards everyday health costs – such as dentists, opticians and physiotherapists – as well as access to body scans and health consultations. Visit www.simplyhealth.co.uk/GMP to find out more or to join the plan.
The theme for GMP’s Wellbeing Calendar this month is ‘maintaining healthy relationships’. People with healthy, positive and supportive relationships are more likely to be happier and healthier. Creating and maintaining good connections with others can also help to combat loneliness and improve mental health issues, such as stress and anxiety. You can learn more about how to build and maintain healthy relationships, and deal with issues including stress and anxiety, via www.nhs.uk/every-mind-matters. February dates for the diary • Thursday 1 February: Time to Talk Day • Monday 5 to Sunday 11 February: Children’s Mental Health Week • Monday 5 to Sunday 11 February: National Apprenticeship Week • Tuesday 6 February: Safer Internet Day • Wednesday 7 February: Charles Dickens Day • Saturday 10 February: Chinese New Year • Saturday 17 February: Random Acts of Kindness Day Support is always available If you are struggling, there is always someone to talk to: • Peer support in GMP: Contact our Wellbeing Volunteer Co-ordinators to be put in contact with a colleague who has lived experience of a situation you are currently going through. • Health Assured: You can call our Employee Assistance Programme (EAP) provider’s free, confidential helpline 24 hours a day, 365 days a year on 0800 028 0199. • Samaritans: A listening ear is always available on 123 116.
Chance to win £1,000 in free draw Police Mutual is giving all members of the force and their families the chance to win £1,000. There will be two winners of the cash prize in Police Mutual’s free prize draw, which closes on Sunday 31 March 2024, with the draw taking place on Tuesday 9 April 2024. You must be eligible for Police Mutual products, and terms and conditions apply for the prize draw. For the full details of the prize draw, including how to enter, visit https://rb.gy/llw644
Send targeted alerts and crime prevention advice Provide reassurance following incidents and emergencies Reply to messages and involve the public in shaping local priorities
Members of the public must sign up to receive free email or text alerts www.beeintheloop.co.uk
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Support for officers from recruitment into retirement Did you know that GMP officers can have full access to The Ben Fund, even into retirement? The independent charity is dedicated to supporting and caring for police officers from recruitment into retirement. With a monthly donation of £8.40 (subject to ‘Payroll Giving’), you can access all that the charity offers, from respite and recovery, physiotherapy, mental health support and wellbeing breaks to financial assistance during times of hardship and ‘in-service’ death grants awarded to dependants. The Ben Fund also has its own stateof-the-art treatment centre, St Michael’s Lodge in Lancashire’s Ribble Valley, which offers members a short break away from regular life, from £120 for a two-night bed and breakfast stay. The charity has provided invaluable support to officers across the North West and the Midlands, and currently has over 16,500 members.
The wife of a retired officer has thanked the charity for the support it provided when her husband became seriously ill and required round-the-clock care. Thanks to the financial support and rehabilitation therapy provided by The Ben Fund, a very scary situation became more manageable. She said: “There’s been such a financial worry, and it’s been really helpful to know that we can fall back on The Ben Fund and that we haven’t been
left in the lurch. I am so pleased that Derek paid into The Ben Fund his whole career, and still does now out of his police pensions, as now we have that support when we really need it. “We were fortunate enough to not need The Ben Fund when Derek was serving in the police, but we did when he retired. “The charity has been absolutely marvellous. “Whenever Derek has wanted or needed something, The Ben Fund has helped him. “The charity is always there, whenever we ask for help or support.” Visit www.thebenfund.co.uk, email enquiries@nwpbf.org or call 01254 244980 for more information about The Ben Fund, including how to become a member. Once you have joined you should see a deduction on your pay or pension slip titled ‘Benevolent Fund’.
WWI art finds a home at Sedgley Matt O’Hara-Lythgoe, a former contracts and compliance manager for the BBC, has donated a picture to GMP to thank us for our support in setting up the corporation’s Veterans Network. Titled ‘The Burial of the Unknown Warrior’, the picture was commissioned by His Majesty King George V following the end of the First World War and symbolises all those who died in the conflict. The picture was authorised by the King to be displayed in every police station around the country. Unfortunately, the picture has disappeared from most buildings over the years. However, by chance, Matt and his father managed to pick one up at a recent auction. Having had it restored and mounted, Matt wished for it to be put back on display in a police building. Following GMP’s support in setting up the Veterans Network at the BBC, where he was the veterans lead, Matt wanted the commissioned artwork to be proudly displayed within our force. The picture was handed over to
Inspector Jim Jones, Frank Rutter and John Thompson from the force’s Armed Forces Network and has been put up on display at Sedgley Park. Insp Jones said: “When Matt offered to donate the picture to us, we were
naturally delighted to accept it. “Having it hanging in the iconic ‘Library Corridor’ at Sedgley Park means it is rightly in full view of everyone as King George V would have intended.”
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Recognition for trailblazing trainees Two of our trainee detective constables are celebrating major achievements on their journeys to becoming detectives. T/DCs Lucy Jones and Jessica Hatton, who both graduated as detectives in October 2023, have been awarded certificates of recognition. T/DC Jones is a successful candidate from the General Accelerated Detective Pathway (GADP), which requires the completion of a detective portfolio while following an accelerated student officer programme with quick succession to the Investigator PIP1 and PIP2 awards. The programme is supported by an experienced CID team, who ensure that officers have the resources, study leave and relevant support courses they need to achieve great results. Candidates are expected to take around three years to finish the course. However, T/DC Jones completed her detective portfolio after just two years and four months, which is the fastest time on record. She said: “When I joined the police I specifically chose Greater Manchester so that I could do this accelerated course, as I knew I wanted to go into a detective role as quickly as possible. “I’m glad I managed to take a direct path to detective rather than having to wait for two years – it has given me a step up to where I want to be.” Chief Inspector Amanda Delamore, of the Investigative Resilience Project, said: “This is an outstanding achievement. “Detective pathways are challenging, especially as they need to be completed alongside current PC roles. “The accelerated role is compact and challenges the candidate to learn the fundamentals of policing and all elements of a student officer role in quick succession to the PIP1 and PIP2 awards and the detective portfolio. “This is the fastest we have seen anyone complete their portfolio, and we are proud of all the hard work that T/DC Lucy
Jones has put in to achieve these incredible results.” Meanwhile, T/DC Hatton has become the first candidate to successfully complete the detective pathway on the new One File system. CI Delamore explained: “One File is a move away from the traditional paper-based portfolio to an electronic portfolio management system, which was introduced by the Investigative Resilience Team in June 2023. “The system brings with it efficiency savings for all who are involved in completion of PIP2 portfolios.” PIP Manager Detective Inspector Simon Edgington added: “The One File system enables trainee detectives to submit evidence of competence without the need for duplication and see their progress towards accreditation, and provides districts and the Investigative Resilience Team with the ability to identify which students require additional support. “All new trainee detectives will now complete their PIP2 portfolios on One File.” T/DC Hatton said: “I feel relieved that it’s out of the way! “It’s interesting to look back and see how much you’ve learned in so little time. “The direct pathway offers the perfect opportunity to learn the basics of policing and then go in a direction where you feel your strengths lie.” Detective Chief Superintendent Jonathan Chadwick (pictured below with T/DCs Jones and Hatton) said: “I was delighted to present the certificates of recognition to Lucy and Jessica, who are the first of our cohort of around 200 officers to have joined GMP under our accelerated programme for detectives. “It is a massive achievement for them both to have become accredited so quickly, and I wish them every success in their future careers. “They are trailblazing for their peers, who will all play a significant part in us being able to grow and stabilise our detective resource to deliver a better service to the public.”
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FEBRUARY 2024
Scam fighters commended by Chief Two members of the GMP family have received Chief Constable’s Commendations for their sterling work in preventing vulnerable people from falling victim to scams. Research and Contact Assistant Paul Fletcher and specialist fraud volunteer Pete McEvoy, who are both part of the Cyber and Economic Crime Awareness Service (CECAS) within our Economic Crime Unit based at Nexus House, are responsible for increasing the yearly amount of scam calls blocked by trueCall devices in Greater Manchester by around 500 per cent. Having one of the devices fitted is like having a home receptionist who lets phone calls from your friends and family straight through, blocks unwelcome callers and asks unrecognised callers to identify themselves before they can be put through to you. Paul said: “Pete and I were delighted to receive commendations ‘for excellent victim support’ from Chief Constable Stephen Watson at January’s Long Service, Retirement and Awards Ceremony for our work around the trueCall devices. “It is heartbreaking when scammers trick vulnerable people into giving them access to their hard-earned cash. “These crimes have devastating and far-reaching effects on the victims and their loved ones. “Pete and I have vowed to do all that we can to prevent these sickening crimes from occurring and want to thank trueCall and all the other partner agencies involved for helping us in that regard, as well as our colleagues in the CECAS team.” Economic and Cyber Crime Detective Inspector Jill Billington put the pair forward for the commendation. She said: “GMP has been working with trueCall since 2017. The company makes call blocking devices to be fitted into the homes of those who are most vulnerable to fraud, scam and nuisance callers. “These were rolled out to Neighbourhoods in the first instance and later the Economic Crime Unit, but uptake was slow. “Just over two years ago Paul Fletcher and Pete McEvoy (pictured with their commendations) – who work under the prevent and protect strand of the ECU, supporting the fraud strategy – saw an opportunity to get more call blocking
devices out to members of the Greater Manchester community who particularly need them. “Recognising the value that the devices bring in protecting vulnerable people, Paul went straight to the top – he liaised directly with the director of trueCall in commencing what is now an excellent multi-agency relationship led by them and Trading Standards which enables GMP to obtain the devices free of charge for the fraud prevention and protection work that we do. “Paul and Pete then took personal responsibility for establishing who are most in need of these devices. “Pete, who has volunteered for GMP for over three years, presents at two community events a week to vulnerable members of our community and is continually further increasing his vast understanding of the demographics of Greater Manchester and where these devices are needed the most. “He passes this information onto Paul, who then either fits the devices at the homes they are most needed in himself or tasks another member of CECAS to do so. “Paul reviews all the data that comes in from Action Fraud, which covers up to 300 victims a week, and assesses which victims may be suitable for a trueCall device. “He and his CECAS colleagues ensure a grade A service to victims. Paul keeps
a record of all the units fitted and the team provides a bespoke follow up service to check that they are working as they should be. “In the last financial year we have fitted, thanks to Paul, more devices than in the previous five years combined. “This has saved the public tens of thousands of pounds. “GMP has now fitted over 200 of these devices across Greater Manchester. “It is estimated, in the latest available figures, that over the four-year lifecycle of these units they will have blocked 149,245 nuisance calls (of which 41,226 will have been scam phone calls), prevented 243 scams, saved vulnerable households £718,025 and led to a reduction of £666,946 in NHS, social care and police costs and an increase in wellbeing and quality of life valued at £773,483. This equates to total benefits of £2,158,454, with the financial benefits of £1,384,971 being nearly 30 times the project costs of £48,951. “I am immensely proud of the work that Paul and Pete carry out for the communities of Greater Manchester with such passion, drive and determination. It is nothing short of outstanding. “They are an absolute credit to the organisation, and they and GMP as a whole were rightly recognised at last year’s national Fraud Prevention Conference as excelling in this area.”