Service delivery automation market

Service Delivery Automation Market

Opportunities and Forecasts, 2013 – 2020

Service Delivery Automation Market Service Delivery Automation Market Overview: Service Delivery Automation Market was valued at $620 million, and is expected to reach $6,752 million by 2022, supported by a CAGR of 25.7%. Service delivery automation is as also known as process automation, robotic process automation, intelligent process automation, machine learning, and artificial intelligence.

Automation helps to enable a digitally equipped enterprise or a business to transform their service delivery and operations to bring cost savings, accuracy, and productivity scale to the next level. Moreover, it generates large amount of valuable and rich data, which ensembles smarter and faster decision-making, right from optimizing current processes and operations to predicting when, where, and how best to provide new products and services.

The global service delivery automation industry, is segmented based on type, component, user type, industry vertical, and geography. Based on type, the market is bifurcated into IT process automation and business process automation, while the component segment consists of software and services. The industry vertical segment consists of BFSI, healthcare, travel, hospitality & leisure, IT & telecom, manufacturing, transport & logistics, and retail.

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Service Delivery Automation Market Service Delivery Automation Market Key Segments

By Component Software Services

By Type IT Process Automation Infrastructure Automation Application Lifecycle Automation Business Process Automation Generic Automation Process-Specific Automation Key Players Profiled in the Report Industry-Specific Automation IBM Corporation UiPath, Inc. IPsoft, Inc. Blue Prism Xerox Corporation NICE Systems, Inc. Celaton Ltd. OpenSpan, Inc. Sutherland Global Services, Inc.

Market by Service Managed Services OEM Services Market by End-User Large-scale Enterprises Medium-scale Enterprises Small-scale Enterprises Market by Verticals Telecom and IT Retail Healthcare Banking, Financial Services and Insurance (BFSI) Government Energy

Service Delivery Automation Market

By Geography North America U.S. Canada Mexico Europe UK France Germany Rest of Europe Asia-Pacific China Japan India South Korea Rest of Asia-Pacific LAMEA Latin America Middle East Africa

Service Delivery Automation Market

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