2013 Goodwill of Olympics & Rainier Region

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POSSIBILITIES... THAT CHANGE LIVES

ANNUAL REPORT 2013

Olympics & Rainier Region


GOODWILL HELPS PEOPLE WITH BARRIERS TO EMPLOYMENT GO TO WORK BY PROVIDING JOBS, TRAINING AND EDUCATIONAL OPPORTUNITIES.

GOODWILL HIGHLIGHTS 2013

8,923

people provided job training and support including 2,978 young adults at the REACH Center

2,678

people were placed in jobs

1,013

employers who hired Goodwill program graduates

$ 20

million

79%

33 1.65

million

saved from discontinued welfare and disability payments of people back in the workforce

of Goodwill employees with disabilities or disadvantages

retail stores across a 15-county service area

donor visits


Dear friends of Goodwill, It is amazing what is possible when people come together for a common purpose. The individuals featured in this year’s annual report are shining testaments to the importance of the work we collectively do. Thanks to the support of the community – from donors of merchandise and shoppers – to financial contributors, employers and corporate partners – we help change thousands of lives. This past year has been one of great growth and exciting change. As you can see, we have a new name – Goodwill of the Olympics and Rainier Region – which reflects the wide-ranging area we serve in Western and Central Washington. Of course our headquarters remains in Tacoma and we proudly honor the long history of our organization’s deep roots in the Tacoma/Pierce County region.

Terry Hayes President & CEO

Growing mission services was again front and center in 2013. Our job training and educational services reached nearly 9,000 individuals throughout our territory. Most importantly, the number of people we helped place into jobs in the community increased by 40% – with nearly 2,700 people gaining employment. Of course, people can only go back to work if there are organizations willing to hire them. This past year, we partnered with over 1,000 businesses for job placement. We work hard to make sure we prepare the people that come to us for training with the specific skills employers require in today’s competitive marketplace. Partnerships also fueled our growth in a most important area – serving our returning military veterans. The Walmart Foundation extended their support to Operation: GoodJobs and were joined by generous gifts from Wells Fargo, Bank of America, Boeing, Wounded Warriors Project and Starbucks. We were so honored to be chosen by Starbucks to be the non-profit partner for their Community Store in Lakewood. The business engine that drives the growth of our mission, our retail operation, enjoyed a very successful year as we opened four new stores, including our first ever boutique, known as blue. We also opened a new outlet store in Kent and relocated our outlet store in Tacoma to the space adjacent to our operations center for extra efficiency and service for our customers.

Chad Wright 2013 Board Chair

It was a great year, but there is much work to do. Unemployment in our 15-county region remains a challenge and though we are making a strong contribution to reducing that number, we have a long way to go. That’s why your support remains so critical. Together, we can do even more to get as many people as we can back to work in the coming years. Thank you for making it possible!

A COMMITMENT TO CHANGE LEADS YOUTH TO A BRIGHTER FUTURE AJ ARCHER now holds a full time job at Concrete Tech, molding rebar to create pre-casted skeletons for concrete structures, and working toward supervisory and management positions in the company. Only five years before he was lost - a youth on the streets dealing drugs. His newborn son and a case worker at Goodwill’s YouthBuild program ended up saving his life. “I was always in trouble, basically living a life that my mom didn’t want me to do.” His lifestyle landed him jail time and a felony conviction. AJ thought the door had slammed shut on his future. But he found Goodwill’s YouthBuild – an alternative school and construction training program – thanks to roommates who discovered the program while looking for work. It took AJ three times to commit to YouthBuild, due to failed drug tests. The persistence of YouthBuild staff paid off. “They asked, ‘is there any way we can help you out?’ I said yes and decided to reenter the program. But this time my mentality was – I have a child now, I can’t be on the streets, and it’s my son’s future and my future…I have to change my ways…” AJ was the first in his class to complete his GED, and he graduated from YouthBuild two months early. During the course he helped to rebuild a house in Tacoma. AJ also gave back, helping other students with their GED. “I like numbers, so I was able to show students another way from what the instructor was explaining. It helped them and helped me grow into what I am now – more open, less shy.” AJ now visits Goodwill frequently, bringing news about job openings at Concrete Tech and helping to teach some of the construction classes. “The value of this program is teaching reliability and responsibility. It teaches you to become an adult, and to have a plan. Thanks to the program I was able to put money away, get my own car, pay off my traffic tickets, and I feel more proud of myself. I’m accomplishing everything I set out to do.”


NEW CAREER BRINGS VETERAN A NEW LIFE Veteran PAT CARITHERS retired from the Navy in 1999 with a pension that could not pay the bills. Wanting a different job than her 20+ years of human resource work, she ventured into new waters. “I squeaked by working as a nanny, an auditor, typist, a housecleaner, but ultimately decided I deserved a better quality of life as a retired Navy Veteran,” said Pat. The State’s Employment Security Division alerted Pat to the job training available at Goodwill, and she attended the orientation, where she learned about the veterans program, Operation: GoodJobs and the Beyond Jobs program for women. “I knew about the stores and programs for persons with disabilities, but I was surprised to learn about programs for veterans and women! I have been referring people ever since.” The training programs and support services were just what Pat needed. “For me, the difference at Goodwill – beyond training programs - was the support from staff. Everybody was there for me, to give me help and make me confident while job searching.” At Goodwill Pat practiced interviews and discussed all the elements that go into making a strong impression with employers. “The staff really helped me stay positive and focused during that long stretch of job hunting, and sent me out the door to each job interview with confidence and a smile.” With the help of Goodwill Pat landed a job at the University of Washington’s School of Medicine in the Dean’s Office. Managing faculty appointments for the research facility staff, Pat also tackles a myriad of projects. “I have lots of benefits, and I can go to free classes,” said Pat. “This really is a great and interesting job!”

BUSINESS OWNER OVERCOMES HARDSHIPS TO FIND SUCCESS Seven years ago STEVE DAVIS was sitting on top of the world, owning his own woodworking business and doing contracting work installing surface countertops. But as he approached 50, his health took a turn for the worse. A bad hip caused mounting pain for Steve who had to cut back to part-time work, operating fork lifts. The work was day to day, and his family lived from paycheck to paycheck. Matters got worse in 2008, when Steve was hit with a heart valve infection. “I spent 13 days in an induced coma, and 30 days in the hospital – it was pretty bad.” More hardship followed in 2009 both of Steve’s hips gave out requiring replacement and his wife developed stage three breast cancer. “We wound up moving in with my wife’s sister because it was either that or living in the car.” Fortunately, both experienced full recovery but now Steve was 50, and faced re-entry into the workforce after a long absence. That’s when he heard about Goodwill’s Ticket to Work program. “The attitude of the people at Goodwill and Ticket to Work gave me that feeling that there was somebody there to help out so I wouldn’t have to do it all myself.” Steve took computer training to update his skills and received additional support from Goodwill’s staff. “They helped me with a decent pair of shoes for interviews, even gas for going back and forth to job interviews.” Steve landed a job at Coleman American, loading and unloading trucks. “The program allowed me to stay on disability for my first three months of work which helped us to get back on our feet.” Since 2010, Steve has gone from warehouseman to warehouse supervisor. This year he and his wife hope to buy a house, and the road ahead looks promising. “For guys like me who are over 50, switching jobs and getting back into the job market is really tough. Goodwill will stand behind you. They give you the confidence that you can make it…you only have to want it.”


COMMUNITY PARTNERSHIPS HELP CHANGE LIVES

READY TO WORK BREAKFAST HONOREES

PARTNERING WITH THE COMMUNITY

At our annual community event – The Goodwill Ready To Work Breakfast – we honored two extraordinary organizations that collaborated with Goodwill to provide critical community services this past year.

The synergy between Goodwill and people in our communities is the catalyst for providing more and more support for those who need it most. In 2013, individuals who value the importance of giving back, volunteered to serve at Goodwill in a broad spectrum of areas. People donated their time at our retail stores and operations center; in training programs such as computer skills and financial literacy and in our administrative offices. Total volunteer hours in 2013 by committed individuals topped 101,000. Goodwill also partnered with organizations by providing space and hospitality for company events at Goodwill’s Milgard Work Opportunity Center building. Over 1,500 people from 40 organizations accessed Goodwill community meeting rooms throughout the year. And once again, Goodwill employees showed their continued commitment to helping people in our community. In addition to volunteering at various local events throughout the year, employees contributed much needed food to families for Thanksgiving and helped support a variety of non-profits, including United Way, Red Cross and many others throughout the area via the annual Goodwill Employee Giving campaign.

CORPORATE ALLIANCE PROGRAM

In 2013, Goodwill established the Corporate Alliance program to recognize those businesses and organization which have made a significant investment in the programs and services that Goodwill offers to people with barriers to employment.

Fred Meyer, the Business Partner of the Year, helped expand Goodwill’s culinary program to meet the need of skilled artisans by developing a cake decorating program. They also hired multiple graduates from three major training programs – barista, retail and culinary.

The program includes partners that hire multiple Goodwill graduates, host Goodwill donation stations and drives, and provide significant financial gifts or sponsorships to help us put more people to work. Benefits of partnership can include logo recognition on Goodwill trailers and in print advertising, complimentary seats at Goodwill’s annual Ready to Work breakfast and invitations to VIP events throughout the year.

CORPORATE ALLIANCE PROGRAM MEMBERS Adolfson & Peterson (Rushforth) Bank of America Boeing Chase Chuckals Office Supply Columbia Bank

Fred Meyer Home Depot Key Bank Starbucks Walmart Wells Fargo

Goodwill’s Community Partner of the Year, the Walmart Foundation, helped us greatly expand services for veterans and women. Our veterans program, Operation: GoodJobs, has the founding support of the Walmart Foundation through Goodwill Industries International. This past year, Walmart recommitted additional funds to the program. Operation: GoodJobs provides a variety of services to empower military veterans with the tools they need to find employment, succeed in the workplace and permanently support their families.

THANK YOU EMPLOYERS Getting people to work is the ultimate goal of Goodwill. Of course, this is only possible with the partnership of local employers. In 2013, over 1,000 organizations hired Goodwill participants from a wide range of programs. Goodwill would like to recognize these partners that hired a significant number of people in 2013: ABM Janitorial Services Aerotek AIM Aerospace AlliedBarton Security Services Boeing Cadillac Island Casino Catholic Community Services -Tacoma Command Center Temp Service Concrete Technology Corp. Dollar Tree Domino’s Pizza DSHS Emerald Queen Casino Fastenal Flexible Foam Foster Farms Fred Meyer Funtastic Inc. Golden Services Holiday Inn Express Home Depot

Integrated Management Island Casino Jack in the Box Little Caesar Pizza Lowe’s McDonald’s Pallette Services Pierce County Auditors Office Pierce County Security Raceways Technology Roadlink Fred Meyer Distribution Safeway SoundCare Inc. Starbucks Stuffy’s Stuffy’s II Subway Swift Transportation Trades Labor Corporation Walmart Walmart - Tacoma Union St. Wendy’s


BUSINESS GROWTH FUELS JOB TRAINING SUPPORT Work continued in 2013 to grow business and serve more people in our 15 county region with job training and job placement programs. Expansion of new retail formats, revenues from recycling and record increases in “Go2” property management services allowed us to exceed our annual mission goals. Thanks to strong revenue, 1,000 business partnerships and improved training, 2,678 people were placed in jobs, up 40% from 2012. We also pushed the bar higher on job training and education, serving 8,923 people this year. Sequim and Spanaway and Halloween “Boo-Teeks” in all stores. Collectively, these enhancements drove 1.5 million shoppers to Goodwill’s 2 outlet, 29 retail and 2 boutique formats to find quality gently-used clothing, household items and special treasures.

RETAIL Store retail sales were up 6.5% on the heels of two new store openings – a new store for South Tacoma and a second high-end fashion and accessory blue boutique in Olympia. A remodeling of the Spanaway store and focus on customer service and “fashion forward” merchandising in other retail venues provided a step up from traditional thrift retail without raising prices. The opening of the Kent outlet store and distribution center in January and the relocation in May of the Tacoma outlet store to our Tacoma distribution center streamlined processes, cutting operational costs. Leveraging a market need for one-stop holiday shopping, stand-alone Christmas shops were created in Bonney Lake, South Lacey, North Tacoma,

ONLINE Riding a 14.7% increase in sales in 2013, we are now the thirdlargest Goodwill online operation in the country, shipping 500 – 600 pieces a day. Fueled by media coverage, online bidding for a rare African artifact collection set a new Washington state record for Goodwill of $23,473. Renovations on a new 14,500 square foot facility were completed this year to manage the larger inventory and shipping needs for the future. Over the past six years, online operations have more than doubled in size and sales from $2.1 million in 2008 to $4.5 million last year.

DONATIONS Donations are the primary source of Goodwill’s revenue stream. An emphasis on convenient donation sites, and increased partnerships with community associations, school districts and colleges produced 7.4 million pounds of additional donations this year compared to 2012. The 90.3 million pounds collected during 2013 included nearly 7.3 million pounds in electronic goods, making Goodwill in Tacoma the second largest collector of recyclable e-waste in the state of Washington. Goodwill offers attended donation drop off sites at 50 locations throughout our 15-county service area.

GO2 PROPERTY MANAGEMENT SERVICES Residential and commercial offerings throughout Pierce county include custodial services, carpet cleaning, full-service landscape maintenance and general handyman expertise – all designed for job creation. In 2013, Go2 launched a floor grinding enterprise, creating attractive polished concrete flooring in five Goodwill store locations. At the close of the year Go2 received a $50,000 graffiti abatement contract with the City of Tacoma, making the service available in 2014 to 15,000 property owners along key transportation corridors.

RECYCLE AND ZERO WASTE EFFORTS The development of new recycling markets for ceramics, glass, wood products and plastics, helped Goodwill increase recycling efforts by 40% in 2013. Recycling coupled with the repurposing of raw material took us one step closer to the goal of zero waste from the donation stream.

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DONATIONS At Goodwill, the items donated by you represent the first step towards providing an opportunity for someone who needs help going to work.

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RETAIL STORES Donations are sold to shoppers, either in a local Goodwill retail store, or online at shopgoodwill.com, providing jobs for over 1,200 people.


TRAINING PROGRAMS LEAD TO EMPLOYMENT In 2013, Goodwill provided 8,923 people with job training and support. Critical to success were the 1,013 corporate partners in the region who provided job openings and program resources. With their support, the programs helped place 2,678 people into careers – up 40% from last year.

TRANSITIONING SOLDIERS, VETERANS GAIN EMPLOYMENT WITH GOODWILL VETERANS SERVICES Goodwill’s Operation: GoodJobs, a program for veterans and military transitioning to civilian life, has helped more than 350 individuals and families with job placement, retention and advancement support services over the past two years. An additional 500 area military will be helped in 2014, thanks to the founding support of the Walmart Foundation and new funding from Bank of America, Boeing, the National Wounded Warrior Project, Starbucks and Wells Fargo. This year, Starbucks designated their store in Lakewood as a Community Store, creating a regional hub for veteran services. Store sales help provide funding for veterans.

Goodwill programs reach out to job seekers with barriers to education and employment such as age, income, gender and disabilities. All job seekers are given a career foundation – lifeskills, financial planning and occupational education – for a better quality of life.

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JOB TRAINING

The proceeds from the sales of these goods are used to fund job training programs and educational classes for people with barriers to employment.

The Wounded Warrior Mentor Project also started this year, adding seven trained veterans who will mentor 56 wounded warriors, placing at least 75 into employment. YOUTH GET A HAND UP YouthBuild construction course, Barista training, the High School Dropout re-engagement program and STEPS vocational support closely integrate with services from the

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JOBS CHANGE LIVES Individuals, trained and ready to work, are placed in jobs, becoming productive and self-sufficient members of our community.

REACH Center. REACH (Resources for Education and Career Help) is a remarkable collaboration of 30 organizations providing education and personal development services to youth ages 16 to 24. In 2013 our combined efforts served nearly 3,000 young adults. In addition to career training, these programs focus on lifeskills that ensure success. Youth Barista trainees go beyond espresso arts to learn café management and operations in a real world setting. Students in STEPS define personal and career goals, then chart a realistic path. And YouthBuild helps at-risk young people complete their education through GED classes, while simultaneously training for the future in a variety of construction trades. OTHERS WITH BARRIERS TO EMPLOYMENT GET TRAINING FOR TODAY’S JOB MARKET In 2013, Goodwill assisted 255 unemployed low-income seniors 55 and over with skill training and transitional employment, through the Senior Community Services Employment Program (SCSEP) which upgrades job skills, provides work experience and then helps seniors with job placement services. Thanks to a partnership with the Walmart Foundation, 196 unemployed and underemployed women received current job skills, help with defining career goals and a hand up to a better job as part of the Beyond Jobs program. Support services such as financial education classes are also provided to help the participant advance in their career. This past year, the Culinary skills program provided 51 low income students with 12 weeks of hands-on and classroom culinary training for entry-level food service

jobs. Goodwill runs The Neighborhood Bistro and a separate catering operation to provide real-world training opportunities. The Catering program supervised students in serving 150 companies and organizations such as Chuckals, Tacoma Pierce County Housing Consortium and the American Heart Association with premier class catering and meal service in social and business settings. The Warehouse and Logistics program enrolls 150 people per year with a 65% or better job placement and retention rate. This entry-level industry approved job training course is broadcast live from Goodwill’s Tacoma campus to the offices in Longview and Yakima. The partnership with Tacoma Community College provides instructors in math, computer skills, customer service, job readiness, logistics and personal growth. Now in it’s eighth year with partner Key Bank, the Financial Literacy program continues to provide the skills people need to make sound financial decisions. Along with Pierce County and the IRS, three months of free tax preparation were offered as a community service. This assistance helps low income singles and families understand and claim Earned Income Tax Credits, which range between $487 and $6,044 depending upon income and family size. TOGETHER, WE HAVE MORE TO DO Collectively, Goodwill’s business and community partnerships assist 9,000 people – or 13% - of those needing employment in our 15-county region. But there is more to do. Transitioning military entering our job market will increase in 2014 – 2015, putting pressure on a region that already possess some of the highest levels of unemployment in Washington State. We thank our 1,000 business and organizational partners that are helping us to make headway. Together we can provide those who need it most help in finding employment and a better quality of life.


MORE POSSIBILITIES FOR MORE PEOPLE

FINANCIAL HIGHLIGHTS 2013

Goodwill continues to expand services and refine programs to meet the needs of people who want to go to work and the employers who hire them. Over 30 different training and educational programs are offered to a broad population of individuals at three main work opportunity centers in Tacoma, Longview and Yakima and throughout the 15 county region.

WORK OPPORTUNITY CENTER OF COWLITZ COUNTY

Retail Stores and Training Centers Work Opportunity Centers

Goodwill Services for People with Disabilities & Disadvantages Youth: STEPS Job Readiness & Work Experience Barista Skills YouthBuild Construction Skills High School reengagement Placement Services Adult Services: Vocational and Educational Assessment Military Veterans Services Public Job Search Assistance Placement Services Job Retention Services Supported Employment for people with disabilities

Adult Training: Job Readiness Computer Skills/Office Essentials Custodial Skills Culinary Skills Warehouse, Transportation and Logistics Retail Skills TEACH Retail Internships Financial Education Older Adults: Senior Community Service Employment Program (SCSEP)

For over 50 years, Goodwill has served the community of Cowlitz County providing job training and placement services to people with barriers to employment. This last year, 309 people were placed in jobs in the community and 1,427 individuals received job training in a variety of programs including retail and computer skills, warehouse and logistics and office essentials. Two major areas of focus included seniors and youth. Low-income older works received paid training opportunities through the Senior Community Service Employment Program (SCSEP). And through the WIA Out-of-School Youth program, at-risk youth earned their GED while acquiring construction skills through hands on training. Youth help build housing for low-income families thanks to the support of Habitat for Humanity, Longview Housing Authority and Self-Help Housing.

YAKIMA WORK OPPORTUNITY CENTER Goodwill’s support of the Yakima community has been going strong for over 60 years. Providing a host of training services including computer and retail skills, financial education and warehouse and logistics, Yakima helped 561 individuals with disabilities and disadvantages prepare for that first job or second chance. A strong emphasis on assisting seniors resulted in many older workers gaining the necessary skills they needed to transition back into the workforce. The Yakima team also held several job fairs throughout the year and placed 114 people into jobs in the community.

Statement of financial position

Operating Activities

PROVIDING MAXIMUM IMPACT ON THE COMMUNITY

REVENUES

Goodwill directs 91.5% of expenses to mission services

Statement of unrestricted activities Workforce Development

$5,990,490

Retail Operations   $63,723,941 Commercial Services   $906,891 Managed Real Estate   $647,497 Contributions and Miscellaneous   $930,180 TOTAL REVENUE   $72,198,999 EXPENSES Workforce Development Services   $9,697,213 Retail Program   $51,215,934 Commercial Services   $883,400 Managed Real Estate   $319,197 Fundraising   $896,125

Overhead (Management & Fundraising) 8.5%

Operating Revenue Growth 2009-2013 ($Million)

Management and General   $4,843,434 TOTAL EXPENSES   $67,855,303 CHANGE IN NET ASSETS FROM OPERATING ACTIVITIES

$4,343,696

$72.2

$65.1

$60.5 $55.1 $48.3

The accounting firm Clark Nuber has audited the financial statements in accordance with auditing standards generally accepted in the U.S. The audit received an unqualified opinion. 2009     2010

CARF Certification

Goodwill’s job placement and job training programs have received the highest level of accreditation available. CARF International, an independent reviewing agency, awarded Goodwill a three-year accreditation through November 2017.

WorkSource Affiliate

2011

2012     2013

Goodwill is a WorkSource affiliate in Pierce County, assisting in delivery of employment services.


HONOR ROLL OF DONORS

FINANCIAL DONORS IMPACT MORE LIVES READY TO WORK BREAKFAST

In 2013, Goodwill’s annual Ready to Work event proved to be the biggest and most inspiring collaboration to date. Over 600 people attended, raising over $150,000 for Goodwill to funnel back into job training and prepare program participants to be “Ready to Work”.

GRANTS

This year, Operation: GoodJobs, with the founding support from the Walmart Foundation, has been fortunate enough to receive additional financial support from Starbucks, Wells Fargo, Bank of America, Wounded Warrior Project and Boeing. Together with these funding partners, Operation: GoodJobs is able to better serve our community’s veterans.

IN-STORE FUNDRAISING

Goodwill’s in-store Round Up fundraising campaign was introduced to shoppers in 2013. Cashiers in the retail stores asked customers if they would like to “round up” to the next dollar when they paid for their purchases. Our generous customers contributed more than $285,000 through the Round Up program – providing crucial support for job training programs.

Buzz Folsom Board Chair Goodwill Heritage Foundation

Goodwill also received a $1.1 million grant from the Department of Labor for the YouthBuild construction trade and career program. The grant covers operations through June 2016, providing 73 at-risk youth with the skills they need to lead productive and successful lives.

$100,000 +

Clara & Ottie Ladd

DREAMMAKERS

$25,000 - $99,999

In its second full year, the DreamMakers program raised funding to award 185 scholarships to individuals who needed training to successfully re-enter the job market. In September, DreamMakers celebrated the accomplishments of former and current Goodwill program participants at a celebration at the Foss Waterway Building.

Christa Brothers Chief Development Officer Goodwill Heritage Foundation

Goodwill and the Goodwill Heritage Foundation would like to thank the following community members for support. Through your generosity, you inspire confidence, self-sufficiency and a commitment to community. Because of you, deserving individuals are able to receive the job training, education and support they need to be contributing members of our community. We thank our donors, sponsors, grantors and corporate partners for being champions of Goodwill’s mission.

Ottie Ladd, whose family gave Goodwill a transformational gift of $100,000, was posthumously awarded the DreamMaker of the Year Award. Clara Ladd, Ottie’s son Rodney and daughter Mindy O’Neill were on hand to accept on his behalf.

The Bamford Family Foundation Boeing Company KeyBank Foundation Wells Fargo Foundation Wounded Warrior Project

$10,000 - $24,999

Adolfson & Peterson Construction Bank of America Terry Hayes RealNetworks Foundation Scott Silver Buck & Joanne Thompson

$5,000 - $9,999

Dimmer Family Foundation Ed & Stacey Ogle Todd & Teresa Silver William W. Kilworth Foundation

$2,500 - $4,999

Albers & Company, Inc. Nina Craft Dan & Lori Durr Golden Oldies Guild Paul Hensel Diane & Mark Holcomb Keith & Gina Lennon Tony & Julie Panagiotu PJ Hummel & Company, Inc. * Frank Scoggins & Diane Cecchettini Allan & Judith Trinkwald

$1,500 - $2,499

Ottie Ladd 2013 DreamMaker of the Year

Donna Albers Malika Ali Jeffrey Allen AllStar Employment Services Steve & Mary Barger Kimberly Barron Greg & Justina Cruz Biersack Charles W. Bingham Jim & Donna Boulanger Christa & Tom Brothers Adriana & Michael Chandler Chuckals Office Products

Freda & Eric Cogger Terry & Beverly Conner Richard & Robin Corak Bruce & Lauren Dammeier Richard & Clare DeVine Dave Edwards & Pat Shuman Andrea & Ryan Evans Buzz & John Folsom Dennis & Lucinda Fulton Greater Tacoma Community Foundation Frank Hagel & Marcia Walker The Michael W. Hansch Family Jim & Enid Harris Philip Hayes Skip & Carolyn Haynes Eric & Laurie Hulscher Don & Mary Johnson Korum for Kids Foundation Lakewood Square, LLC Jim & Debbie Loomis Shirley Lothrop Al Lynden Dianne & Fred Matthaei Steve Maxwell Mindy Ladd O’Neill Steve & Kathleen Politakis Vicki & Kenneth Powers Dr. Cliff & Carol Robertson Scott & Katie Sabo Michael Secright Sharen Shierman Charitable Lead Trust Mike & Katie Shields Lloyd & Caroll Silver Brandy & Anne Smith Janet & Peter Stanley Willie & Faye Stewart Ronald & Carol Stockdale Jeff & Ann Stroud Judith Swain The Titus-Will Families Foundation Jim Tomlinson Larry & Jane Treleven Mike & Mimi Tucci, Jr. John Tuohy Chris Twomey John & Lesa Wiborg Jamie & Sally Will, Jr. Jeff & Nancy Woodworth John & Judy Woodworth Chad & Heather Wright

$1,000 - $1,499

Don & Nancy Anderson Justin & Robyn Anderson Associated Petroleum Products, Inc. Barbara Ault Joanne & Cal Bamford, Jr. Cheryl Bidleman Kelli Bjerk Peggy Buehler Jack & Lisa Butson Anthony L-T. Chen, MD, MPH & Shin-Ping Tu, MD, MPH James Collins William Davidson

Bill Dickens Rick & Betsy Ellingson Judy Estes Executive Women International Tacoma Chapter Kim & John Golden Chuck & Sue Hellar Darrell & Anne Jesse Dennis Joines KeyBank Robert & Pauline Kirchner Kirchner Foundation Rodney & Shelley Ladd Kris Lawrence Mary Kay & John Manley Christine & David Michaud Dan Mintz Barbara Mitchell Briner John Nadeau Kim & Cindy Nakamura Klaus Nalley Joseph & Suzy Nealon Sarah Oliver Chris Politakis Lance Ross Carla & Larry Santorno Shahrokh Saudagaran Karen G. Seinfeld Nita & Robert Sell * Jane Shanaman Granum & Doug Granum Paul Spears Jay & Wendy Stricherz Dr. Pamela Transue Tim & Mona Truebenbach Mike & Mary Jo Tucci John & Rhonda Tye Jim Waldo James Walton Rogers & Elaine Wells Kim White & Tom Cook Andrew Wood David & Barbara Young Ed & Connie Rae Zittel

$500 - $999

Jamey Balousek Marty & Joan Brashem Mark Brown Tom & Diane Butler Scott & Mary Chapman Beth Dahl Kyle Gibson Steve Harlow Priscilla Huber Jessica Izem Teri Kheriaty Gerry Kingston Kiwanis of West End Puget Sound The Dennis Leuthauser Family Bev Losey Grace Lynch Wendy & Gary Martindale James & Beverly McCormack Dean & Joan McSweeney Douglas & Patricia Pagel

Phoenix Protective Corporation Lazarus & Martha Politakis Randy Potter Frank Pupo, Jr. Recycle Systems, LLC Ashley Reid Cori Robison Bryan & Marla Schauf Schwab Charitable Fund Don Sosnowski Hans Stoker Lin Whatcott Luke & Alyssa Xitco

$100 - $499

Air Systems Engineering, Inc. Jeff & Kimberly Albers Louis & Mary Dudley Alfonso Christopher Allen Julie Anderson Stephen & Nancy Anderson Thomas & Juli Anderson Al Bacon Krisalee Ball Chris Ballasiotes John Bauder Dick & Karla Benedetti Bradley Berger David & Sharon Lee Blaylock Nick & Linda Bonazza Lorrie Bourbonnie Harold & Linda Boyd Elaine Brabham Philip Bradford Mike & Hae Yon Brandstetter Kyndra & Clayton Braun Clarissa Breshears Linda Kaye Briggs Paul Brown Charles Brown Lynnette Buffington Eric Burkhead George & Rebekah Cargill Darlene Chin Rod Clement Loren Cohen Bryce Comfort Commencement Bank Dianne Conway Cornerstone Financial Strategies, LLC Kieran Craft Steve Cramer Tina Cranmer Kelly Croman-Neelands Molly & Michael Crowley Anthony Curtiss Leslie Cushman Frank E. Cuthbertson Tim & Sharon Daly Julie Darneille Ruth Delenius Delainey Derouin Norm & Suzie Dicks Diane & John Dimmer


HONOR ROLL OF DONORS $100 - $499

Morgan Donnelly Annie Doubek Mike & Liz Dunbar Eagle Tire & Automotive Tiffany Earp Wendy Edmond Mabel Edmonds Laurie Elliott Christine Emery Nigel & Kara English Jerry Eubanks Michael Evans Maria Faasue Jessica Faulkner Jake Fey Larry & Randi Fockler Patrina Franceschi Curt Fraser Danya Gerhards Ken & Lucy Gibbon Ken Gibson Deena Giesen Lee & Pudd Gingrich Gail Goode Joe & Sandra Gordon, Jr. Jennifer Griffith Barbara Griswold Veronica Hamling Shy-Anne Haney Don & Jean Hansen Ruby Harris Gretchen Harris Ian Hartley Jenna Hayes Beth Heath Russ Heaton Mary Jo Heckt Joanne Henry & Jon Seward C.W. Herchold Michael & Valerie Hiller Heather Hocklander Thomas & Jewel Holt Chris Ihrig Kurtis Ireland Thomas & Sandra Irish, Jr. Jean Jackman Jim Jackson Melanie Jenson Michelle Johannesen Peggy Johnson Georgeanne Johnson Bertil & Nancy Johnson Margaret Johnson Jennifer Johnson Cheryl Jones Kevin Jones Bob & Nancy Katica Madalene Keener Scott Kellams Shirley Kemman Bruce & Sara Kendall David & Elaine Kennicott Justin Kessel Linda Kilen

Brian Kim Jonathan King Leslie Kinkade Susan Kirchoff Marty & Mark Kogle Don & Anne Kress Roger Kuhlmeyer Yvonne Kuhn Michael Kula Jennifer Kupka Susan Larson Joe Lawless Morena Ledesma Todd LePique & Lysa Barbano Edward Lim Tony Lindgren Dylan Lippert Janet Lordahl Frederick Lorenz Charleen Lubic Steve & Mary Rae Lund William & Pati Lynn Rachelle Mainard Kelly Maners Timothy Mansfield Dick Marzano Chuck Matthaei Jo Ann Maxwell Fred McCaffrey Dina McClees Morris McCollum Mike McCrabb Trisha McCray Jemima McCullum Brianna McGlothen Karen McIver Sandy & David McKay Ronn McMahon Tom McReynolds Chuck & Charli Meacham Miranda Meints Christopher Merrywell Robert Metscher Caleb Miller Jeanette Miller LeeAnn Miller David Mitchell Larry Mitchell David Moe Gerald L. Monahan Judy Moyer Bernard Mullen Norine Mullen New Moon Chinese Restaurant Peter & Karen Norman Ralph Nuxoll Susan Odencrantz Rick & Maggie Oldenburg Robert Orlando Jackie & Hans Ostrom Mario Parisio Daniel & Karen Patjens John Patterson Sara Payne

Goodwill Board Officers John & Gerry Pearson John Peasley Jim Pederson Andre Penalver Christian Perez Veronique Peterson Peter Petrich Nancy Pfefferle PhRMA Picasso Catering* Dick & Karen Pickett David & Barbara Pine Lori Popejoy Andrew Prather Jeff Pratt Maurica Price Propel Insurance Leah Prosser Alexandra Rader Devin Reilly Rebecca Reynolds Bill & Ann Riley James & Debra Romano Greg Rose Margaret & William Ross Round Table Pizza Robert Rowlands Sandra & William Rudd Curt Sandstrom Rene Savage Earl Saxon Larry Seaquist Jeff & Amanda Serven Heidi Sharpe David Shaub Mary Singer Nanette Smith Justin Smith Ron Staples Robert Stoeck Dave Stolz, Stolz & Associates, P.S. Kevin Sullivan Patti Sutton Laura Svarcs Mike Tassin Susan Taylor Jim Tener Cindy Thompson Susan Thornsberry Teresa Tresch Rick & Sandi Triggs Christine Trostle Sarah Tucker Marilyn Van Etten Pauline Vieweger Felix & Maria Vince Cruz Dan Voelpel Lauren Walker Kenneth & Mary Wambolt Al & Nancy Weaver Jay Wehmeyer Mike Welch Charles & Nansea Welsh

Robin Weyand-Grimes Warren Wheeler Col. Louis & I. Marie Williams Warren Willoughby Tonya Winski Bob Wise John & Christine Wolfe Steve Zaitz * Includes In-Kind Gifts

Special thank you to anonymous donors who raised over $13,000 We would like to thank all supporters of Goodwill who have chosen to give without recognition. In total, these generous individuals and organizations have donated over $13,000 in support of participant scholarships, job training programs and community awareness.

Special thank you to matching gift companies Thank you to the following companies for encouraging their employees to give charitably by matching philanthropic donations. Your matching gift programs demonstrate a true belief in the wellbeing of our community. KeyBank Propel Insurance Russell Investments Starbucks Coffee Company Verizon Wireless

READY TO WORK 2013 SPONSORS AND TABLE PATRONS Thank you to our 2013 Ready-to-Work Sponsors and Table Patrons. Your support of this annual fundraising breakfast makes it possible for Goodwill to provide scholarships and accredited programs for people seeking to change their lives through the power of work. Presenting Sponsor Columbia Bank

Award Sponsors

Bank of America Boeing Company Merrill Lynch Pierce Fenner & Smith Murray Pacific Corporation Print NW* Whitehouse & Schapiro, LLC

Opportunity Sponsors

Adolfson & Peterson Construction Associated Petroleum Products, Inc. KeyBank Mountain Construction, Inc. The News Tribune* Panagiotu Pension Advisors, Inc. Propel Insurance Robblee’s Total Security, Inc. Rodda Paint Simpson Investment Company Tucci & Sons Verizon Wireless

Hope Sponsors

Business Examiner* DaVita The Geneva Foundation Labor Ready MultiCare Health System Smith Fire Systems, Inc. Willie & Faye Stewart Unisource Worldwide

Table Patrons

BCRA Architects, Inc. Brown & Brown of Washington CDW Chuckals Office Products Clark Nuber Davies Pearson, PC Buzz & John Folsom Fred Meyer, Inc.* Dennis & Lucinda Fulton Gordon Thomas Honeywell, LLP Group Health Haddad International, LLC Hagel & Company Terry Hayes C.W. Herchold Heritage Bank Don & Mary Johnson JPMorgan Chase & Co. LaborWorks McKinney Trailer Rentals Midco Materials Handling PacLease - Western Peterbilt PhRMA Pierce College Puyallup Point Ruston, LLC Professional Claims Intervention Ricoh USA, Inc. Frank Scoggins & Diane Cecchettini Shanaman Strategies, Inc Simpson Lumber Company Solid Waste Systems, Inc. Sprague Pest Solutions Stellar Industrial Supply, Inc. UsedCardboardBoxes.com Umpqua Bank University of Washington, Tacoma WCP Solutions West Coast Truck & Trailer Repair, Inc. Chad Wright

GOODWILL HERITAGE SOCIETY The Goodwill Heritage Society is comprised of individuals and families who have chosen to leave a legacy with Goodwill through their will, charitable trust, gift annuity or life insurance policy. Goodwill recognizes those individuals whose passion for Goodwill’s mission will endure. Marian Bailey Estate The Thomas S. Brothers Family ** Samuel H. Brown Estate Lillian Brunzel Estate William L. Cagle ** Donald F. Conner Estate Elaine F. Crawford Estate Mary Darling Estate Linda A. Erickson Eugenia Fairbanks Estate Hugh S. Ferguson Trusts John & Buzz Folsom ** Jane C. Gattavara Estate Leah D. Gunnarsen The Michael W. Hansch Family ** Terry Hayes ** Forrest & Bethel Jonson Estate Jack R. Joyner Estate Karl Kaiser Estate The Kimble Family Revocable Living Trust / Elizabeth R. Kimble Hans Lemke Estate Mary Long Estate Evelyn W. Lordahl Estate Russell McLeary & Maja Quist ** Dean A. & Joan McSweeney ** Lila J. Miller Estate Alice E. Morgan Estate Andrew Nelson Estate Sue D. Nilsson Fund Ed & Stacey Ogle ** Elizabeth Pettigrew Estate John W. Quick Estate Jeanne Schenck Estate Paul Schumacher Trust David Sclair Estate Clifford H. Smalling Estate Willie & Faye Stewart ** Frederick T. Taylor Estate Beatrice E. Thompson Estate Ingeborg Wathne Estate Genevieve Wilcox Estate Don & Mary M. Williams Estate Edward L. & Helen S. Woodbury Trust **Future Gift Arrangements

Chad Wright, Chair Don Johnson, Chair Elect C.W. Herchold, Treasurer Frank Scoggins, Secretary Dr. Pamela Transue, At Large Skip Haynes, At Large

Board Members Robert Bruback Anthony Chen, MD Bill Dickens Nigel English Buzz Folsom Dennis Joines Cheryl Jones James Matteucci Jemima McCullum Ryan Petty Dr. Cliff Robertson Shahrokh Saudagaran Karen Seinfeld Judy Swain Jane Taylor Timothy Truebenbach Rick Winsman Ed Zittel

Goodwill Foundation Board of Directors Buzz Folsom, Chair Jim Walton, Vice-Chair Jim Loomis, Treasurer Chuck Hellar, Secretary Justin Anderson Steve Barger Greg Biersack Bill Dickens Dennis Fulton Barbara Mitchell Briner Willie Stewart

Goodwill Management Team Terry Hayes, President & CEO Mark Holcomb, Sr. Vice President Business Operations Michael Graves, CFO Richard Corak, Workforce Development Director Cheryl Bidleman, Human Resources Director Chris Politakis, Marketing & Communications Director Michael Secright, Information Technology Director Christa Brothers, Chief Development Officer, Goodwill Heritage Foundation


Work Opportunity Centers

Goodwill’s Work Opportunity Centers provide job training and placement services to the public.

Tacoma Milgard Work Opportunity Center 714 S. 27th St. Tacoma, WA 98409 253.573.6500

Longview 1030 15th Ave. Longview, WA 98632 360.501.8340

Yakima 10 N. 10th Ave. Yakima, WA 98901 509.452.6061

Aberdeen SCSEP 1103 E. Wishkah Blvd. Aberdeen, WA 98520 360.532.0041

Spanaway-WorkFirst 14910 Pacific Ave S., Suite A Tacoma WA 98444 253.582.0655

Port Angeles-SCSEP 603 S. Lincoln St. Port Angeles 98362 360.417.7547

South Lacey 4800 Yelm HWY SE Lacey, WA 98503 360.456.0273

Goodwill |  714 South 27th Street | Tacoma, WA 98409 | 253.573.6500 | goodwillwa.org


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