Goodwill 2016 Annual Report

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GOODWILL of the olympics & rainier region annual report

2016


PEOPLE & IMPACTS 2016 HIGHLIGHTS The PEOPLE served by GOODWILL

18% 40%

51% of our participants are minorities, including African American, Hispanic, Asian & Pacific Islander and other ethnicities

Older Workers

Military & Veterans

25% 40% Have a Disability

At-Risk Youth

education impact

employment impact

10,349

3,200

people were provided job training & support including 2,642 young adults at the REACH Center

economic impact

people were placed in jobs in the community

fiscal impact

$

1,150 employers hired Goodwill program graduates

GOODWILL HELPS PEOPLE WITH BARRIERS TO EMPLOYMENT GO TO WORK BY PROVIDING JOBS, JOB TRAINING & EDUCATIONAL OPPORTUNITIES

$23 million saved from discontinued welfare & disabilty payments of people now employed

environmental impact

83% of donated goods are kept out of landfills through reselling and repurposing


A MESSAGE FROM THE

CHAIRMAN

Dear Friends, For us at Goodwill, there is nothing more satisfying than providing job training, placement, and career opportunities to people who are determined to change their lives. People like Bob, Shariece and Rachel featured in this report. As we approach a century of service, I’m proud that our organization continues to reach new milestones. In 2016, we assisted a record 10,349 people with education, life skills and career counseling, including 2,642 young adults in the REACH Center. Of that group we also helped a record 3,200 people enter a variety of careers with 1,150 companies. And finally, we helped reduce individuals’ reliance on welfare and other social services, saving taxpayers $23 million. Along with our successes however, we faced new challenges in 2016 – a changing retail industry, a decline in public funding, and the growing need for more comprehensive education and employment services for people in our community. Also in 2016, we began a leadership transition with the retirement of CEO Terry Hayes. Her significant contribution to the growth and success of our enterprise over the last 15 years is something we are commited to expand upon as we move into the future. Improving services for the unemployed in the face of revenue challenges had an impact on the bottom line in 2016 and we expect a shortfall in 2017. With another challenging year ahead, our revenue and fundraising efforts must diversify and expand so we can provide comprehensive career counseling, education, job training and job placement services for people in our community. This report highlights initiatives that will take us further in 2017, such as the expansion of online retail, innovation in our thrift stores, and expansion of our other businesses. Our mission services work in 2017 will focus on helping participants get closer to self-sufficiency through clearly defined career pathways. This strategy will help those we serve obtain living wage employment and a higher quality of life – long-term solutions for our region’s most needy. As we look to the future, we hope you will continue to support us during this exciting time. Our partnerships with businesses and our public and private investors are now more critical than ever. Together we can remain a leading social force to help people change their lives. Thank you for your support!

C.W. Herchold 2016 Board Chair Terry Hayes Retired CEO (2001 - 2016)

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community & CAREERS With the help of the community this

education into more of our region to

transitioning from the military into our

past year, Goodwill provided 10,349

help participants get farther along the

community. Goodwill case managers

unemployed people with important

pathway to self-sufficiency. We will do

work with transitioning service

job training, counseling, life skills,

this by building upon the excellent and

members from Joint Base

and access to a variety of

diversified portfolio of job training

Lewis- McChord to develop an

promising careers.

programs currently underway,

individualized holistic plan for the

including:

family, connecting with in-house and affiliate training resources with the

A gateway to high-demand environmental careers

goal of achieving job placement and long-term financial stability.

This year, a partnership with the Environmental Protection Agency,

Women 2 Work ensures quality employment

the City of Tacoma and Clover Park

In 2016, Goodwill continued its

Technical College helped 22

partnership with the W.K. Kellogg

unemployed participants into entry

Foundation to serve 40 distressed

level environmental careers.

families through Women 2 Work,

The program is a gateway to high-

a program for single mothers with

demand jobs in construction,

children age 8 or younger. This

contamination remediation, hazardous

program takes a two-generation

material handling and more.

approach to meet the needs of both

Environmental careers start at $14

mother and child together to put the

per hour and can lead to upper

entire family on a path to well-being

management positions paying six

and financial security. Services include

figures. Another 46 grant-funded

family-strengthening life skills, initial job

training opportunities will be

training in a career path of interest, an

offered in 2017.

internship and eventual employment with the aim of attaining a job that grosses at least 200% of the federal

Goodwill cannot do it alone

poverty level.

We will face many challenges to maintain our service levels in 2017.

Family financial literacy and asset building at the right time

An evolving consumer market impacting thrift store retail, flat or

Post-graduation financial and

declining government funding, and

employment coaching for youth, adults,

mounting needs in the community

seniors and their families began in the

all point to an increasing need for

summer of 2016. Made possible thanks

partnerships with public and private

to critical support from United Way

investors, foundations and businesses

of Pierce County, 62 students in 2016

who provide financial support and

received advanced life skills training

hire Goodwill graduates.

at a relevant time – as they became

In 2017, we are committed to refining our portfolio of wrap-around services to ensure each person we serve has the best chance of success. We plan to improve core programs, focus on quality service, and expand online

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Increasing our support for 3,800 transitioning service members Thanks to support this year from Boeing, Starbucks, Wells Fargo, and the WalMart Foundation, the Military and Veteran Services program reached 1,662 service and family members

employed and began to earn and manage income. This work also contributes to United Way’s new initiative to move people out of poverty through the development and improvement of Centers for Strong Families.


Shawna Vickery Warehouse & Logistics Skills Graduate Shawna Vickery struggled in high school due to a slight learning disability and rebelled by skipping class. During her senior year, she was shocked to learn that she was no longer enrolled at her school due to her excessive absences. That was her wakeup call. She went to an alternative high school and earned her diploma two years later. Shawna had worked retail and as a nanny, but neither satisfied her. “I needed to do something with my life – I needed a new me.” When she

Our support to the REACH Center for at-risk young adults

services. This year, 2,642 young

learned about Goodwill’s job training

adults received career development

programs, she knew she had found her

Providing access to quality of life for

and mentoring, GED classes,

path. “I wanted a career that would

individuals and families begins with

apprenticeship programs, housing

challenge me and make me happy so

our support of the REACH Center.

(for homeless youth), individual

I decided to interview for the

Co-located in our Tacoma Milgard

counseling and life skills training.

Warehouse & Logistics program,” she

Work Opportunity Center, REACH is

Through the support of more than

says. She completed the program and

Pierce County’s only one-stop service

30 agencies and schools, REACH is

landed a job with Ikea.

provider for youth ages 16–24. At-risk

now in its seventh year of improving

young adults with limited social and

the lives of at-risk youth.

“Goodwill gave me a second chance and so

economic support can further their

did Ikea. I’m happy and have a purpose now.

education, find and maintain

I wake up glad that I get to go to work.”

meaningful employment and connect with critical needs such as housing, peer mentoring, and mental health

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f

or 19 years, Bob Tuilaepa was employed as a truck driver earning a good salary. But Bob

developed a condition called keratoconus, a hereditary disease that causes the thinning of the eye’s cornea. No longer able to safely drive, Bob had to leave his job. Bob received a cornea transplant for one of his eyes but was unable to afford the second. With his savings depleted, he found himself living in a hotel. “I had to figure out really quickly how I was going to bounce back and be an asset to society.” Bob had been cooking all his life with his family’s catering business, so Goodwill’s Culinary Skills program seemed like a good place to start. “I used to say ‘I love making people fat and happy one meal at a time.’ Now instead of fat and happy, I want to make them healthy and happy.”

Through Goodwill, Bob learned about positions for cooks with the Seafarers International Union. He completed the six-week certification program and was hired as an advanced cook. Now he travels the globe preparing meals for a captain and crew who love his cooking.

Bob Tuilaepa

Culinary Skills Graduate

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“What a blessing Goodwill was to me! They invested time and money in me and now I have a career I love.”


PARTNERSHIPS & GRADUATES Goodwill’s Corporate Alliance Program includes 18 members. In 2016, over 150 individuals from many career fields were hired by these organizations. Partners invested more than $540,000 to support the job training and educational programs offered by Goodwill.

Corporate Alliance Program Partners Premier

Supporting

Albertsons-Safeway

Milgard Manufacturing*

Burkhart Dental Supply*

Amazon*

Starbucks

Stuffy’s II

Bank of America

Tacoma Public Schools*

*New members in 2016

Boeing

Tacoma Rainiers

Chase

The News Tribune

Columbia Bank

United Parcel Service

FedEx*

Walmart

KeyBank

Wells Fargo

Employers Hiring Graduates In 2016, 1,150 companies partnered with Goodwill to hire program graduates from such fields as culinary and barista, custodial and warehouse, and retail and administration, just to name a few. We thank all of these organizations for providing these life changing opportunities to so many individuals.

Matthew Fitkas Culinary Skills Graduate Working at Lemay Car Museum

Stephanie Little Barista Skills Graduate Working at Titus Will

Michelle Walker Custodial Skills Graduate Working at Go2 Property Services

Loretta Sanchez Computer & Office Skills Graduate Working at Premier Memorial

Jimmie Wimberly Operation GoodJobs Working at Department of Commerce

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BUSINESS OPPORTUNITIES & CHALLENGES In 2016, Goodwill experienced both

Growing Donation Services

The store offers inventory to appeal

success and new challenges in our

2016 saw the expansion and

more to the female shopper, including

retail business lines. The evolution of

diversification of our donation

junior’s, children’s and select men’s

the retail industry, from traditional

collection system through targeted

apparel, with purses, shoes and other

brick and mortar to specialty and

community home pickup and estate

accessories. Housewares, small

online stores, required new strategies

donations and placement of

appliances, linens, home décor, art,

to ensure future growth. To help meet

corporate-sponsored donation bins

furniture, and a selection of toys round

these challenges, we successfully

at local Bank of America branches,

out the customer assortment.

expanded our E-Commerce Business

Cheney Stadium, Green River College

and Donation Services, and unveiled

and Tacoma Community College.

a new store design and promotional

We also implemented a new donations

strategies to engage customers.

channel – the Give Back Box donation

We also expanded our non-retail

program (send your stuff for free to

businesses and made adjustments to

Goodwill by filling your empty boxes

counter the downturn in the salvage

from online purchases).

and recycle market.

Improving thrift store first impressions and customer service Upgrades to our large retail environments began in 2016 with renovations at several stores. The redesign focuses on improving the customer shopping experience. Store layouts feature

Expansion of our E-Commerce Business

more organization, an information

Expanding our diversified industries

kiosk and store-wide signage

In 2016, Go2 Property Services –

educating shoppers about Goodwill’s

a revenue generator for Goodwill

job training. Improved department

job training programs - enjoyed 19%

signage, an airy lit atmosphere, and

revenue growth thanks to thrift store

central spacious fitting rooms

redesign work and support from 191

complement the effort. Converting

residential and 149 business contracts.

cashier stations from multi-lane

Continuing into 2017, Go2 will expand

checkouts to a single line ensures the

their most profitable painting,

fastest service for each customer.

commercial landscaping and custodial

E-Commerce volume and sales jumped

business units.

11% this past year, as our operation

New store formats

leveraged Goodwill’s national portal

The June grand opening of our

(Shopgoodwill.com) to move more

Goodwill store in Graham launched

Keeping ahead of the market in salvage and recycle

than 266,000 donations of high-end

a new small box retail format for

Goodwill’s salvage and recycle

jewelry, fashion, art, books and other

thrift shoppers. The retail space is

operations help to squeeze every

treasures. Recent streamlining of the

larger than a Goodwill “blue” boutique,

penny out of donated items that

business model – specifically how

but smaller than our 30 full size stores.

cannot sell in retail. In the face of

high-interest donations are identified

a tough salvage and recycle market

and marketed – have combined with

in 2016, the development of

more online shoppers to raise the

new markets for ceramics, glass,

average selling price by 18%.

wood products and plastics still helped Goodwill increase recycling efforts by 2.1%.

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s

hariece Summers always enjoyed working with others, so it was not a surprise that she joined the Army.

“I joined because I wanted to have a purpose in life and I wanted to serve my country,” she said. But after 10 years in the service, the physical demands of the job resulted in severe wear and tear on her knees and feet making it impossible for her to meet all of the Army’s requirements. Shariece knew she wanted to use many of the skills she had learned in the logistics and human resources career field so she started attending job fairs focused on Veterans. She quickly recognized that she needed help learning how to best communicate her skills and aspirations to others. “Despite my outgoing personality, my biggest challenge was answering questions,” she said. Luckily she found help from Goodwill’s Operation GoodJobs program.

“My case manager and others helped me practice and gave me feedback,” she said. “With those interview techniques and a new resume to market me to the HR industry, they helped me to get employed.” Today Shariece is a successful human resources specialist for an international security firm, and she is continuing her

Shariece Summers Veteran Services Program

degree in operational management.

“My employer is great and appreciates my Army skills.” 7


TRAINING & EDUCATION Goodwill of the Olympics & Rainier Region covers a 15-county territory in Western and South Central Washington. Our facilities include four Work Opportunity Centers, two satellite training offices and 37 retail stores.

Tacoma Work Opportunity Center Lacey Work Opportunity Center Longview Work Opportunity Center Yakima Work Opportunity Center Satellite Training Offices Retail Stores

goodwill work opportunity center training & services

Services:

Vocational & Educational Assessment Military & Veteran Services Whole Family Initiatives Job Search Assistance Job Placement Services Job Retention Services Supported Employment for People

Training Programs:

Job Readiness Computer Skills/Office Essentials Culinary Skills Custodial Skills Environmental Training Warehouse, Transportation & Logistics Financial Education

with Disabilities

Youth Programs:

Job Readiness & Work Experience Barista Skills YouthBuild Construction Skills High School Reengagement/GED Violence Prevention Job Placement Services

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Older Adults:

Senior Community Service Employment Program (SCSEP)

Goodwill is a state-licensed private vocational school.


2016

financial highlights

Operating Activities

Statement of Unrestricted Activities (in thousands)

Revenues

Workforce Development Retail Operations Go2 Property & Contract Services Managed Real Estate Contributions & Miscellaneous

$5,082 $70,413 $1,468 $726 $1,908

TOTAL REVENUE

$79,597

EXPENSES

Workforce Development Services Retail Program Services Go2 Property & Contract Services Managed Real Estate Fundraising Management & General

$9,767 $63,354 $1,388 $275 $929 $5,318 $81,031

TOTAL EXPENSES

($1,434)

CHANGE IN NET ASSETS FROM OPERATING ACTIVITIES The accounting firm Clark Nuber has audited the financial statements in accordance with auditing standards generally accepted in the U.S. The audit received an unqualified opinion.

maximum commitment to our community

91.9% 8.1%

of Goodwill expenses support programs & services

2016

$79.6

2015

$77.6

2014

of Goodwill expenses support overhead (management & fundraising)

2013 2012

$74.5 $72.2 $65.1

Operating Revenue Growth 2012-2016 ($ Million)

CARF Certification Goodwill’s job placement and job training programs have received the highest level of accreditation available. In 2016, CARF International, an independent reviewing agency, awarded Goodwill a three-year accreditation through November 2019.

WorkSource Affiliate Goodwill is a WorkSource affiliate in Pierce County, assisting in delivery of employment services.

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INVESTING IN PEOPLE Ready to Work Fundraising Event Each year, Goodwill hosts Ready to Work, an event which recognizes the impact businesses, community members, donors and individuals have on the lives of hard-working youth and adults who need help going to work. It is also the forum for asking the community to support Goodwill’s mission by making gifts to the DreamMaker Scholarship Fund. More than 83 business partners and donors showed their support for Goodwill at the 2016 Ready to Work luncheon, raising $215,000 for job training scholarships for program participants to be “Ready to Work”.

DreamMakers DreamMakers are generous supporters who believe in Goodwill’s mission of changing lives through the power of work. DreamMakers make annual gifts of $1,500 or more to provide scholarships to people with barriers to employment. 100% of DreamMakers life changing gifts provide training and educational opportunities for deserving individuals. In 2016, the DreamMaker program awarded 234 scholarships to program participants in need of financial assistance, allowing them the chance to pursue a career path and change their lives.

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Jeans &Jerseys for Jobs Day In September 2016, Goodwill and Tacoma area businesses kicked off the first annual Jeans & Jerseys for Jobs Day. Participating companies encouraged employees to be “casual

sports jerseys at work in exchange for a $5 contribution to Goodwill’s job and career training programs. The event raised nearly $3,000, enough to fund participants.

Computer & Office Skills Graduate

Grants & Renewals

Marcia Patty wanted to re-enter the

In 2016, Goodwill received major

start. She had married her high school

grants from company partners

sweetheart and started a family.

including the JPMorgan Chase

She had worked part-time jobs

& Co., KeyBank, Boeing, United Way,

occasionally but primarily focused on

Walmart, Cheney Foundation and

being a stay-at-home mom.

two scholarships for Goodwill

for a cause,” wearing jeans and/or

YOUR CHANGE FUNDS JOB TRAINING FOR SOMEONE IN NEED

Marcia Patty

workforce but didn’t know where to

Wells Fargo. These grants and others $1

up round

enabled us to provide programs

Marcia saw an ad for a job at her

and services to a wide group

local Goodwill store and was hired to

of participants.

stock textiles. Here she learned about Goodwill’s job training opportunities and decided to update her skills by

100% of your CHANGE FUNDS Goodwill programs

enrolling in the Computer & Office Skills program. “I hadn’t worked in an office since the 1990s. It was scary at first, but Goodwill helped me realize

Round Up

I had it in me to do those things.”

The Round Up program offers shoppers in Goodwill stores an easy

After graduating from the program,

way to support Goodwill’s mission by

Marcia was hired as a receptionist and

rounding up their purchases to the

program assistant at Goodwill’s

next dollar at the cash register.

Milgard Work Opportunity Center.

Proving every penny makes a difference, customers donated an average of $.42 per transaction – over $610,000 total – to directly support

Greg Biersack 2016 Foundation Board Chair

“Before my job and training at Goodwill, I just shopped at the stores. I never knew how many resources they had to help people!”

Goodwill’s job training programs in 2016.

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R

achel Decew’s parents divorced when she was just two years old so she alternated living between their

homes in Nevada and Utah. At 12, she moved to Utah permanently to live with her mother but quickly fell in with the wrong crowd. She drifted away from school, began using drugs and found herself in and out of juvenile detention. At age 18, Rachel spent some time in prison. Upon her release, she and her boyfriend decided to relocate to Tacoma for a fresh start. But things got worse instead of better. “We were poisonous to each other,” says Rachael. Both she and her boyfriend were arrested and served more time. While in prison, Rachel realized she needed to change. “I decided I was done. It was time for me to straighten up.” She heard about Goodwill’s YouthBuild program from her boyfriend’s cousin. She signed up and things started to fall into place. She got off drugs (a requirement of the program), earned her GED and received the job training she needed to find a good job. Today Rachel is a flagger with Northwest Flagging and Barricades, making a good income and building her future.

“YouthBuild provided structure and a routine for me, something I hadn’t had before. It got me prepared to go to work.”

Rachel Decew

YouthBuild Program 12


honor roll of

DONORS

(for gifts made October 1, 2015 - September 30, 2016)

Goodwill and the Goodwill Heritage Foundation would like to thank the following community members for their support. Because of you, deserving individuals are able to receive the job training, education and support they need to be contributing members of our society. We thank our donors, sponsors, grantors and corporate partners for being champions of Goodwill’s mission.

$100,000 +

Boeing Company Wells Fargo Foundation

$25,000 - $99,999

KeyBank Foundation Starbucks Coffee Company United Way of Pierce County Marcella Wheeler

$10,000 - $24,999

Ben B. Cheney Foundation Michael & Lynn Garvey Todd & Teresa Silver Buck & Joanne Thompson

$5,000 - $9,999

The Annie E. Casey Foundation Community Foundation of Southwest Washington Dimmer Family Foundation Florence B. Kilworth Charitable Foundation Nationwide Mutual Insurance Company Ed & Stacey Ogle Scott E. Silver & Hollie MacDonald The News Tribune* Estate of Pauline Gertrude Vieweger Woodworth Family Foundation

$2,500 - $4,999

Christa & Tom Brothers The Fund for Women & Girls of The Greater Tacoma Community Foundation Larry & Virginia Gordon Frank Hagel & Marcia Walker Terry Hayes Clara Ladd Dianne & Fred Matthaei Toby & Laurie Murray Tony & Julie Panagiotu Puyallup Tribe of Indians Riverview Asset Management The Seattle Foundation SHI International Corp.* Mike & Katie Shields Judy & Brad Swain Allan & Judith Trinkwald VSG Marketing* Jamie & Sally Will, Jr. William W. Kilworth Foundation

$1,500 - $2,499 Donna Albers Bank of America Steve & Mary Barger

Kimberly Barron Doug & Amy Bell Rick & Mindy Bennett Cheryl Bidleman Greg Biersack & Justina Cruz Biersack Mary Ann Boulanger Susan Brinkman Adriana & Michael Chandler Anthony L-T. Chen, MD & Shin-Ping Tu, MD Molly & Michael Crowley Bruce & Lauren Dammeier Amber Davis Richard & Clare DeVine Melanie & Robert Dressel Dan & Lori Durr Justin Erickson Suzy Esposito & Janine Baldridge Buzz & John Folsom Golden Oldies Guild Barbara & Dwight Griswold Skip & Carolyn Haynes Paul Hensel Lisa Hoglan Diane & Mark Holcomb Ken & Tova Hornung Kirchner Foundation Korum for Kids Foundation James Laurent Al & Sandi Lynden Mike & Tanya McGarvey Barbara Mitchell Briner Chris Politakis Lazarus & Martha Politakis Steve & Kathleen Politakis Wes Prewitt Rotary Club of Lakewood Carlyn Roy Frank Scoggins & Diane Cecchettini Michael Secright Jane Shanaman Granum & Doug Granum Ronald & Carol Stockdale Eileen Sullivan & James Matteucci The Resource Group Mike Thomas The Titus-Will Families Foundation James Tomlinson Larry & Jane Treleven John & Lee Ann Tuohy Kyle Tuohy James Walton Scott & Donna Waner William & Gail Weyerhaeuser Weyerhaeuser Company Foundation David & Barbara Young

$1,000 - $1,499

Justin & Robyn Anderson Don & Nancy Anderson Aprin Charitable Fund Inc. Barbara Ault Philip Bradford Peggy M. Buehler Tom & Diane Butler Jack & Lisa Butson Carl Cecka Rory & Connie Connally Richard & Robin Corak John Corapi Dave Edwards & Pat Shuman Andrea & Ryan Evans Janie & George Frasier Dennis & Lucinda Fulton Jason Hall Chuck & Sue Hellar Jodi & C.W. Herchold Terry Jones Mark & Marcia Kogle Rodney & Shelley Ladd Kris Lawrence The Dennis Leuthauser Family Jim & Debbie Loomis Bev Losey Diane Malone Sandy & David McKay Barbara N. Mead Kim & Cindy Nakamura Klaus Nalley Nordstrom Charitable Giving Beth Petersen Print NW Shahrokh M. Saudagaran, Ph.D. Willie & Faye Stewart Colette & Tom Taylor Pamela Transue, Ph.D. Alfie & Carolyn Treleven Mike & Mary Jo Tucci Rhonda Tye Robert Whitted

$500 - $999

Jeff & Kimberly Albers Chris & Kim Ballasiotes Jamey & Carolyn Balousek Kumi Baruffi David Beckmann Teresa Bigelow Tammy Birklid Nick & Linda Bonazza Rebecca Burris Christine Cason Scott & Mary Chapman Jim Collins Combined Federal Campaign

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honor roll of $500 - $999 (continued)

Kieran Craft Tim & Sharon Daly Julie Di Re Bill Dickens & Jennie Scipio-Dickens Diane & John Dimmer Fidelity Charitable Gift Fund Danya Gerhards Ken & Lucy Gibbon Kyle Gibson Dane & Patricia Gillette Google Inc. Janice & Ray Graves David Graves Greater Tacoma Community Foundation Joanne Henry Robert & Wendi Hinton Dena Hobbs Larry Hosley & Theresa Pan Hosley Priscilla Huber Gina Marie Irvin Linda Isenson Sandra James Pamela Jarvinen Georgeanne Johnson Paul & Teri Kheriaty The Kupka Family Bett Lucas Mary Kay Manley James & Beverly McCormack Susan & Steve Newsom Sarah Oliver Troy & Christine Hammond John & Mary Rowlands Sheer Design Construction Jay & Wendy Stricherz Jim Waldo Westgate Capital Consultants John & Lesa Wiborg Karl Zohn

$250 - $499

D.B. & George Bell Gary Benedetti April Bjorkman Kerry Brink Tina Cranmer Leslie Cushman Ronald & Laurie DeLaura Paul Drumheller Tal & Molly Edman Gloria Eubanks Brenda & Russ Farwell Fired-Up! Culture Deena Giesen Ann & Norman Gosch Teri Hansen Randy Hanson Mason & Shelley Helms The Elizabeth H. Henry Charitable Care Foundation Mark & Wendy Holcomb Nicole Holscher

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DONORS Chris & Kris Ihrig Intel Corporation Peggy Johnson Bruce & Sara Kendall Kroger Yvonne Kuhn Audra Laymon Galen Li Kathi Littmann Mary Lloyd Janice & Bill Ludwig Elizabeth & Chauncey Lufkin Nicholas Malden Brian Marlow Christine Martin Warren & Elizabeth Martin Ruth Martin Chris & Laura Meyer William Moeller Lavonne & Morris Northcutt Carol Wilkinson & George Panagiotu Nancy Pfefferle Cheryl Phillips Tom Pierson Andrew & Dinah Prather Thomas P. Quinlan Jimmy Scott Laurie Spader Alicia Stafford Roger Steiner Neva Sullivan Rebecca Sullivan Constance Swank Roger Swearingen Alyssa Thomas Katherine & Jake Tiffany Brenda Vanderkin Dan Voelpel Al & Nancy Weaver Jim Wolch *Includes In-Kind Gifts

Special thank you to anonymous donors who raised over $30,000 We would like to thank all supporters of Goodwill who have chosen to give without recognition. In total, these generous individuals and organizations have donated over $30,000 in support of participant scholarships, job training programs and community awareness.

Special thank you to matching gift companies Thank you to the following companies for encouraging their employees to give charitably by matching philanthropic donations. Your matching gift programs demonstrate a true belief in the wellbeing of our community. Bank of America Boeing Company Google, Inc.

Morgan Stanley Smith Barney Nordstrom Charitable Giving The Seattle Foundation Starbucks Coffee Company

READY TO WORK 2016

SPONSORS AND TABLE PATRONS Thank you to our 2016 Ready to Work Sponsors and Table Patrons. Your support of this annual fundraising event makes it possible for Goodwill to provide scholarships and accredited programs for people seeking to change their lives through the power of work.

Co-Presenting Sponsors

Columbia Bank Starbucks Coffee Company*

Speaker Sponsor

Boeing Company JPMorgan Chase Foundation

Incentive Sponsors Delta Airlines*

Recognition Sponsors

Albertsons - Safeway Associated Petroleum Products, Inc. Bank of America Chehalis Tribe Print NW* The News Tribune*

Opportunity Sponsors

KeyBank Logic Staffing Panagiotu Pension Advisors, Inc. Propel Insurance Robblee’s Total Security, Inc. Rodda Paint Walmart Whitehouse & Schapiro, LLC

Hope Sponsors

CHI Franciscan Health System DaVita Fired-Up! Culture Fred Meyer, Inc. Halfon Candy Company* Immedia* Intracommunication Network Systems, Inc. Midco Materials Handling MultiCare Health System Willie & Faye Stewart TrueBlue, Inc. Tucci & Sons Veritiv

Table Patrons

Jamey & Carolyn Balousek BCRA Nexus Brown & Brown of Washington


Table Patrons (continued)

Burkhart Dental Supply Chuckals Office Products Clark Nuber Davies Pearson, P. C. DiMartino Associates Gold Medal International/JAMA Gordon Thomas Honeywell, LLP Grand & Benedicts Group Health Cooperative Haddad International, LLC Hagel & Company Terry Hayes Jodi and C.W. Herchold Heritage Bank Kelley Imaging Systems* Konica Minolta Business Solutions Marsh USA, Inc. Mckinney Trailer Rentals Milgard Windows & Doors Moss Adams, LLP PepsiCo, Inc. Pierce County Community & Technical Colleges Professional Claims Intervention (PCI) Smith Fire Systems, Inc. Solid Waste Systems Sprague Pest Solutions Stellar Industrial Supply University of Phoenix Valpak of Western Washington Vantiv WCP Solutions Western Pacific Leasing/Paccar Leasing Co

Program Supporters

Driving Impressions Integra Supply Pacific Commercial Tire Phoenix Protective Corporation Portfolio Communications, Inc. Regent Products Targa Sound Terminal Toyota Lift NW Trailer Source, Inc. West Coast Truck & Trailer Repair, Inc

Other Supporters

Dennis & Lucinda Fulton ULINE Westgate Capital Consultants

*Includes In-Kind Gifts

GOODWILL HERITAGE SOCIETY The Goodwill Heritage Society comprises individuals and families who have chosen to leave a legacy with Goodwill through their will, charitable trust, gift annuity or life insurance policy. Goodwill recognizes those individuals whose passion for Goodwill’s Mission will endure. Marian Bailey Estate The Thomas S. Brothers Family** Samuel H. Brown Estate Lillian Brunzel Estate Elizabeth Brusco** William L. Cagle** Donald F. Conner Estate Elaine F. Crawford Estate Mary Darling Estate Linda A. Erickson Eugenia Fairbanks Estate John & Buzz Folsom** Jane C. Gattavara Estate Leah D. Gunnarsen The Michael W. Hansch Family** Terry Hayes** Linda and Robert Heaton** Martin Hudson** Don & Mary Johnson** Melvin Johnson** Forrest & Bethel Jonson Estate Jack R. Joyner Estate Karl Kaiser Estate The Kimble Family Revocable Living Trust/Elizabeth R. Kimble Hans Lemke Estate Mary Long Estate Evelyn W. Lordahl Estate Dean A. & Joan McSweeney** Lila J. Miller Estate Alice E. Morgan Estate Andrew Nelson Estate Sue D. Nilsson Fund Ed & Stacey Ogle** Elizabeth Pettigrew Estate John W. Quick Estate Jeanne Schenck Estate Paul Schumacher Trust Mary Lou & Dave Sclair** Bartolina M. Serio Estate Clifford H. Smalling Estate Willie & Faye Stewart** Frederick T. Taylor Estate Beatrice E. Thompson Estate Estate of Pauline Gertrude Vieweger Sally Ann Wagner Living Trust Ingeborg Wathne Estate Marcella Wheeler Estate Genevieve Wilcox Estate Don & Mary M. Williams Estate Zoe Williams-Lambacher Estate Edward L. & Helen S. Woodbury Trust **Future Gift Arrangements

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Goodwill Board Officers Chair

C.W. Herchold

Treasurer

Foundation Board Officers Chair

Directors

Donna Albers

Greg Biersack

Jamey Balousek

Vice Chair

Susan Brinkman

Directors

Steve Barger

Scott Waner

Robert Bruback

Barbara Mitchell-Briner

Doug Burton

Secretary

Anthony Chen, MD

Treasurer

Bill Dickens

Judy Swain

Rory Connally

Chuck Hellar

Buzz Folsom

At Large

Cheryl Cuthbertson

Secretary

Beth Hartley

Christopher Algeo

Bill Dickens

Greg Biersack

Skip Haynes

Joanne Seldon

Pamela Transue, PhD

Drew Henrickson

Eileen Sullivan

Shahrokh Saudagaran

Jim Walton

Jason Hall

Frank Scoggins Colette Taylor Jane Taylor John Tuohy

Goodwill Management Team Terry Hayes | Chief Executive Officer (Retired) Jef Veilleux | Chief Financial Officer Dan Fey | Sr. Vice President of Workforce Development Mike Thomas | Sr. Vice President of Retail Sales Chris Politakis | Vice President of Marketing & Communications Christa Brothers | Chief Development Officer, Goodwill Heritage Foundation Ric Mercuri | Vice President of People Services Cheryl Bidleman | Human Resources Director

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Bev Losey


Work Opportunity Centers Goodwill’s Work Opportunity Centers provide job training and placement services to the public.

Tacoma Milgard Work Opportunity Center

Longview

Yakima

Lacey

Aberdeen-SCSEP

Spanaway-WorkFirst

1030 15th Ave, Ste 300 Longview, WA 98632 360.501.8340

714 S 27th St Tacoma, WA 98409 253.573.6500

4800 Yelm Hw SE Lacey, WA 98503 360.456.0273

1103 E Wishkah Blvd Aberdeen, WA 98520 360.532.0041

10 N 10th Ave Yakima, WA 98901 509.452.6061

14910 Pacific Ave S, Suite A Tacoma, WA 98444 253.582.0655

goodwill businesses Go2 Property Services Go2 Packaging & Assembly

253.627.7660

Neighborhood Bistro/Catering 714 S 27th Street, Tacoma 253.573.6646

Facebook “f ” Logo

CMYK / .eps

Facebook “f ” Logo

Goodwill Coffee Buzz at Milgard Work Opportunity Center 714 S 27th Street, Tacoma 253.573.6560

Goodwill Coffee Buzz at Hilltop Regional Health Center

1201 Martin Luther King Jr. Way, Tacoma 253.627.4939

CMYK / .eps

goodwillwa

wagoodwill

goodwillwa.org

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Goodwill |  714 South 27th Street | Tacoma, WA 98409 | 253.573.6500 | goodwillwa.org


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