Navigating Change Management With Tools, Technology and Empathy “The reality is that the organization only changes when the people within it change,” wrote former GovLoop Featured Contributor Michelle Malloy. “Each individual has to adjust and adapt to change in order for the organization to change.” COVID-19 has forced people to rethink how they work — with employees experiencing those changes in different ways. Those changes could be new technology, work arrangements, processes or leadership. What change is taking place isn’t the only question you should be asking. How that change will affect employees and how you’re preparing them for change are critical. We explore the questions you should ask as your agency undergoes continuous change.
Your Change Management Checklist Change management is a collective term for all approaches to prepare and support individuals, teams and organizations in making organizational change. The underlying principle is that change does not happen in isolation. Change management requires the following six conditions: 1. Sponsorship: Ensuring senior executives encourage the change 2. Buy-In: Gaining support for the changes from those involved and affected, directly or indirectly 3. Involvement: Involving the right people in the design and implementation of changes 4. Impact: Assessing and addressing how the changes will affect people
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5. Communication: Telling everyone who’s affected about the changes 6. Readiness: Ensuring people have the right information, training and help to adapt to change
Try This Today! One approach we use at GovLoop to discuss change is PIN updates. Using this approach allows you to share positive updates (P), interesting updates (I) and negative or need-to-know issues (N). Try this format at your next team meeting or individual check-ins.
