for Navigating Government Telework
The idea of teleworking is becoming a more appealing option for agencies that want to improve the quality of employee work-life while also boosting efficiencies.
Teleworking offers incentives for both employees and employers, such as flexible schedules, reduced commute time that cuts into productivity and the ability to continue government operations from anywhere at any time. Thanks to advancements in technology, many employees are no longer tied to their office computers. Nearly half a million federal employees teleworked in fiscal 2015 — a 70 percent jump from 2012 — and in the 2016 Federal Employee Viewpoint Survey, 79 percent were positive toward telework programs in their agencies. For many government employees, the trouble is figuring out how to begin. Whether it’s getting your manager onboard with the idea, or knowing what tech you will need to work effectively, you may have some questions. This is why GovLoop created a handy checklist that can guide you through every step of the teleworking journey — from implementation to best practices. Take a look!
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Step 1
Is Teleworking Right For You?
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Are you selfdisciplined? Can you work without supervision and distraction from being at home? Being self-disciplined will help you succeed as a teleworker. If you enjoy the company of fellow employees, you may want to consider coworking solutions or video conferencing.
Further GovLoop Resources:
So You Think Teleworking Is For You?
Are you a good communicator? Can you stay connected? It’s important for your supervisor and coworkers to be able to reach you. How will you keep people updated just like you would in the office? Staying in the loop allows your supervisor little or no doubt that you can handle your responsibilities at home.
Do you have the right technology to telework? Do you have reliable Wi-Fi and stable cellphone service? You want to assure your coworkers that you’re accessible even when you are remote.
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Step 2
How to Get Teleworking Started at Your Agency
Have a plan. If teleworking is feasible, come up with reasons that will encourage your supervisor to let you work remotely. Be prepared to confirm that you have working internet service and a place to get stuff done with no distraction.
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Further GovLoop Resources:
How to Get People Onboard With Teleworking
Know the facts. Do you know your telework managing officer or coordinator? Are you familiar with your agency’s teleworking policy and procedures? Have you completed telework training? It’s required you complete training before you can begin working remotely. Every agency has its own policy, so make sure you know yours.
Highlight your strengths. Can your coworkers vouch for your work ethic and ability to telework? Your communication skills and accountability will determine if you are a worthy teleworking candidate. You want to show that you can still deliver results and manage your time effectively. 5
Step 3
The Essential Elements of Teleworking Communication tech: You need to be able to maintain real-time communication with your coworkers back in the office. Make sure you coordinate with your IT department to implement communication technologies: Access to shared digital drives, databases and computer programs that can be accessed from multiple locations or computers. Instant messaging tools, such as Slack and Google Chat for quick and effective dialogue between you and your coworkers. 6
Further GovLoop Resources:
The Tech You Need to Telework
Security tech: When working remotely, you want to consider how you are safeguarding information and data: Security training as part of your telework training is a requirement. IT security training ensures work-related information stays safe and protected. Equipment inventory includes finding out what type of tech your agency requires in order to protect information. Figure out what equipment your agency provides and what you will need to have on your own. 7
Step 4
Tips for Successful Teleworking
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Construct a good work environment.
Determine what you want to accomplish daily.
Focus on your environment and make sure you are in a space where you can work effectively. Draw a clear line between your work and living space. Keep your workspace organized. Are there any known distractions?
Plan how you will manage your time and be aware of the times when you are most productive and what it is that drives your productivity. Don’t forget to take breaks, too!
Further GovLoop Resources:
8 Tips for Teleworkers
Stay connected.
Be mindful.
Keep your supervisor informed and know when to ask for help. Check in with your colleagues. Do you know how to contact them quickly and effectively? Have virtual touchbases with people so they know your status throughout the day.
If you’re feeling isolated or discouraged by the lack of a structured office space, develop a routine that will help you get into your work mode. Use your usual commute time to read a book or check the news. Get up and walk around throughout the day. And don’t forget to take a lunch break! 9
Step 5
How to Effectively Manage a Distribut Workforce
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Establish trust.
Establish rules.
Teleworking requires you to put your trust in your employees. One way is to clarify your daily and weekly expectations on what needs to get done, and get feedback from your employees about their workloads.
Make sure everyone is on the same page. Establish performance standards for employees and make sure your agency’s teleworking policies are clear and available for everyone. This includes making sure everyone has gone through training.
Further GovLoop Resources:
How to Effectively Manage a Distributed Workforce
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How to Keep Connected While Working on a Virtual Team
Stay engaged and positive.
Leverage tools and technology.
Be patient with people, and don’t give up when you experience connection or communication issues. Stay positive and have a good attitude. Plan occasional onsite events or get-togethers that allow coworkers to reunite and network and participate in team-building activities.
Make the most of your technology. Learn how to use the tools and resources you have to their highest capacity. Take advantage of the resources at hand, such as shared calendars and instant messaging platforms. 11
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