Leverage SMS as an effective tool for 2 way communication .
Engage: 20+ million Kenyans and 500+ Million Africans
Q: ‘Why not go out of your way so that your clients don’t have to?’
Talk to Kenya and the rest of Africa using the continent’s most accessible communication tool! At Africa’s Talking, we enable you to communicate, passing vital information that is transforming how: Education, Medical assistance, Business transactions, Entertainment and Socialization are being done.
Signed:
AfricasTalking Team!
Currently...
Q: ‘Are you reaching your widespread clients?’
You communicate with clients using conventional channels like email, premium rated sms, post, radio and TV.
Your company’s secret wishlist.
Problems with this methods, you ask? High cost of entry for clients interested in sending in SMS to 4 digit codes. Slow response times because clients take time to open their emails or go to the post office.
• What if we could get instant feedback without the reliance on post mail or email? • I hope that our clients get our emails. • Maybe we can get a cost effective way to receive SMS from our clients without charging premium rates. • I wish we could track all our SMS based conversations with clients in one permanent place. • We have to stop loosing clients because our customer service lacks a personal touch. • The best way to improve is to ask our clients on a one on one basis what exactly they like and what they dont.
Dispersed clients without access to internet are not reached. Poor conversion for radio and TV advertisements.
Important facts: • With SMS, 95% of your messages are read within 4 minutes of the time you send them to your clients. • The SPAM folder was invented to deal with email marketing.
A: ‘With SMSLeopard, now you can!’ Now you can manage SMS with the same ease that you have when managing email. That is because Africastalking K Ltd has developed an SMS management solution that finally meets todays organizational communication ‘wishlist’ .
With SMSLeopard you will: • Contact 20+ million kenyans readily reachable on SMS. • Have access to an SMS management solution that is user friendly and as easy to use as email. • Now fully enjoy SMS as an instant, cost effective and personal channel for communication. • Have no more worries of hot to reach dispersed clients.
For many organizations, this means finally, more reach regardless of internet availability.
Something more with SMSLeopard... ‘2-way personalised communication that is wide reaching, is here’
How?
Using a normal 10 digit mobile phone number, such as 0722. 123.456 SMSLeopard receives SMSes and posts them online to your inbox on your SMS account in real time so that you can access your SMS correspondence anywhere, anytime. Whats more, you can reply to SMSes, send bulk SMS, have your ENTIRE team access your safe account together and have SMS mailing lists arranged around groups in your Address book.
Important fact: • With SMS, you can get delivery reports that confirm the receipient has received your SMS.
Features: ‘What you can do!’
Guaranteed: User friendly, team log in, global reach. SMS Leopard account contains the following features;
SMSPetitions: Get support for your cause through SMS signatures.
Inbox: that allows you to manage all incoming SMSes just as you currently manage emails. (Receive & send unlimited SMSes to a large group of respondents over the internet.)
SMSRegistration: Actively register club or society members via SMS, just ask your members to send in their details and you can have an automatic response that notifies them of the successful completion of the process.
Address book: Where all contacts who SMS you are automatically captured to, allowing ease of future communication and rapid development of online user groups that support an organization. Safe user accounts: Allow for sharing of information received and achieve seamless work flow among team members. SMSPolling: Predict the uptake of new products days/months before you launch by polling your clients.
Q: ‘Why use SMSLeopard?’ Reach your clients! Now you can reach your clients far and wide. No matter how remote, SMSLeopard ensures a reliable 2-way communication channel is always available to you. Quick and Instant! With SMSLeopard, you know that your clients will read your messages all the time you send them, that is beacause almost all text messages are read within the first 4 minutes they are received. Cost effective! Now you can direct the number of messages you send out and determine their readership. You can even have a ‘call to action’ in your message so that all correspondence between you and your clients result in revenues for you. Seamless customer feedback! Not only do your customers get to send in feedback cheaply, you get it faster. Also, from your feedback, you can create SMS mailing lists and keep your clients informed when you develop the solutions they recommended. Improved customer service! Avoid the problem of engaged phone lines. Ask your clients to SMS you so that you respond to them by SMS or phone call.
Important fact: • In some parts of Africa, one mobile phone is a medium of communication for an entire household or two.
Who can use SMSLeopard? • Field Operations: Organizations with numerous field operations can effectively use SMSLeopard technology in communicating to their staff in remote places unreached by internet services. • Huge volumes of daily SMS messages: It is now easier to receive responses from numerous mobile phone users at one go. • Customer service: Organizations such as hotels, banks, hospitals, schools and NGOs looking to continuously improve their service and product offerings through customer participation. • Alternative to Post: All organizations currently using snail mail as a way to capture consumer suggestions.
Q: ‘How do we get started on SMSLeopard?’ SMS Leopard allows you to manage all your SMSes just as you currently manage emails online.
Important fact: In Africa, on average there is a mobile phone between every two people.
Receive, reply, send and save your SMSes on the internet. There are two ways you can get plugged in: • Using your own number on a Local(your servers) or remote host (our servers). • Using our number on our servers.
Using your own number e.g. +254.712.345.678
• The SMSLeopard platform is installed onto the server locally or remotely. • To contact you, your client sends an SMS to your number, and you receive it on your account. • Local installations require purchase of the SMSLeopard software. • SMSes cost Kshs 2.50 to any Kenyan network.
A: ‘Its easy! Send in your text starting with SMSLeopard to +254.716.666.333 or email info@smsleopard.com and we will call you!’
Using the SMSLeopard number +254.716.666.333
• The SMSLeopard platform runs on the cloud. • To contact you, your client sends an SMS starting with your username e.g. SMSLeopard + MESSAGE to +254.716.666.333 and you receive it on your account. • Access to the internet is required. • There is no installation cost. • SMSes cost Kshs 2.50 to any Kenyan network.
‘No need for a smartphone, SMSLeopard puts every voice on-line.’ Enjoy:
Handing SMS just as you currently handle emails, managing large respondents on an online-based SMS account. • Multi-user logins so that your team can all login at the same time. • Automated responses for frequently requested services such as school fees statements, utility bills and other requests. • Automatic scheduling for reminders. • Upload/import large volumes of mobile phone numbers to your secure SMS account and send bulk SMSes. • Create SMS mailing lists based on different clients groups that you have.
Important fact: In 2020 everyone in Africa, will own a mobile phone.
Q: ‘What can be said of my data on SMSLeopard?’ Customized functionality:
• Ensures that you can use SMSLeopard as a team • Analyze data using graphical tools • Download data files in the form of Microsoft Excel sheets and CSV sheets • Have custom configurations that are user specific.
Important fact: Shared cloud rescources also known as cloud computing, allows you to access latest software cheaply and safely.
A: ‘All data on SMSLeopard is safe and confidential, available only to the owners.’ Analyse data after your: SMS Petition:
Use SMSLeopard to receive public support for your cause effortlessly. SMS to Web technology allows you to request for public support through submission of signatures.
SMS Feedback:
Imagine a digitized suggestion box where clients can comment on their customer experience. SMS Feedback ensures easy and convenient feedback and also encourage responses by introducing a form of anonymity.
SMS Polling:
Conduct polls and surveys across Kenya using SMSLeopard. The response to your poll is immediately updated into an online database from which you can analyze data. Using SMS Polling you will reduce the time it takes for you to gather information from the grassroots.
SMS Autoresponse: Data Safety. We guarantee confidentiality on the cloud. Data Access How you want your data, whenever you want it...
seamlessly allows for automatic response of information to customer queries. Achieve impressive levels of customer satisfaction by automating the response to frequently requested services like bills through SMS.
Q: ‘What of my questions about SMSLeopard?’ Q: Can we integrate our Shortcodes with our normal number. (e.g 1234) and 0712 345678?
Q: What are the monthly Charges? Answer: There are no monthly charges.You only pay for the SMSes you send!
Answer: You can have messages coming in through the two channels, accessed and displayed on SMS Leopard just like on normal email of faulty formatting.
Q: Are there any Character restrictions? Answer: Messages on SMS Leopard can reach over 160 characters.
Q: ‘Can I use my own number on SMSLeopard?’ Answer: Yes you can use your own number on SMSLeopard. All we will do is host your number on our server, or allow you to host it yourself.
Interesting Fact: Africa is home to MPesa, the first globally renowned and accredited mobile money transfer service.
Q: What are the Installation charges/other Charges? Answer: Installation charges on-site apply, based on needs assessment. In addition, for local installations, the cost of Software applies.
Q: What are the monthly Charges? Answer: There are no monthly charges.You only pay for the SMSes you send!
Q: Who owns SMSLeopard? Answer: AfricasTalking K Ltd. A Kenyan company dedicated to connecting Africas to the world through SMS to Web technologies.
Q: What happens to my messages when the clients send in long SMSes? Answer: Long messages i.e. those on more that one page are threaded into one!
Interesting Fact: Today, there are 5 billion mobile phones for 6 billion people.
Q: ‘Can I request for a demo on SMSLeopard?’ Answer: Yes. Our dedicated customer service team will schedule a product run through with you so that you try out SMSLeopard.
Q: ‘A little about us?’ About AfricasTalking K. Ltd. Africa’s Talking Ltd was founded by Eston Kimani and Samuel Gikandi who were previously roommates at the Massachusetts Institute of Technology. Eston Kimani holds a Bsc in Management (Finance) and Samuel Gikandi holds an Bsc and Msc in Computer Science from MIT. The drive behind the creation of Africa’sTalking was to build IT products suited for the African market.
Our Drive: To build IT products suited for the African market.
A connected Africa.
Contact us: Cell: +254 726 854063 TEL: +254 020 3570095 Email: info@smsleopard.com SMS: SMSLeopard @ +254.716.666.333 Mail: BOX 28044 00100, NAIROBI