GB & KG
jOURney OUR
The Alphabet of our Emotional Reserves SPECIAL EDITION #10 | JANUARY 2022
To Αλφαβητάρι των Συναισθημάτων μας
Internal Document of Communication by the Human Resources Department | Εσωτερικό έντυπο Επικοινωνίας από τη Διεύθυνση Ανθρώπινου Δυναμικού
The Alphabet of our Emotional Reserves
EDITORIAL
Now that we have welcomed year 2022, we all reflect on what went well and what didn’t, wonder what this year will be like, make resolutions, set goals and allow ourselves a shot of optimism for what future holds personally & professionally. The pandemic continues to be a source of concern and worry but I believe medical science has made tremendous advances and we shall soon find ourselves out of this crisis. Until then it is all up to us as a community to show the necessary maturity and responsibility and not fall on misinformation and rumors. The reputation and status of this organization has always been based on a commitment to take care of people. We constantly strive to provide experiences that our associates value most: the Opportunity to learn, grow and be well, being part of a Community of associates that work together as a team and are respectful to all and having a strong sense of Purpose in knowing what makes a difference through the work we do and the role we play in the society. These values are important foundation of “Care” and what we must practice each day. This edition is in particular very Special as it carries sentiments and emotions that has been illustrated by a number of our associates and I am very proud & grateful for those colleagues whom have taken the time and contributed their pieces. As we all get ready to renew our efforts for a better tomorrow I would like to send my gratitude for your continued support, efforts and care that you show every day. Enjoy this edition of our Newsletter.
Hom Parviz
General Manager / Hotel Grande Bretagne & King George
The Alphabet of our Emotional Reserves
EDITORIAL
Dear Associates, I wish you deeply a New Year full of Health, Love and Positiveness, for you, your families and all the People you love. Ι would like to welcome you to this special edition of our HR NEWSLETTER - GB&KG jOURney, “the Alphabet of our Emotional Reserves”. This issue is dedicated to our Emotions and Feelings, especially after the difficult period we faced during the past 22 months of the Pandemic. It is included in the TakeCare program for our associates, emphasizing the pillars of Wellbeing, Mental Health & Balance and it is in continuation of the Virtual TakeCare Talks with our Associates with the theme “Team Stay Positive, Stay in Touch, Stay Safe“. Especially, during one of our Talks we mentioned the need to have our Emotional Reserves, so that we may handle easier this health, economic & social crisis of the Pandemic. We suggested to our associates, who wished to send us their own Emotions, Feelings and life lessons to include them, and we are pleased that 30 of our Associates responded to this invitation, by sending us some of those “Life Lessons” and by remind us that: 1) In the middle of every difficulty lies opportunity driven by the challenges and difficulties of Covid19 to consider the “take-away” and tips, we realized, that everything may change suddenly. The lack of freedom for a walk or coffee with friends, a hug and a kiss or even the difficulty to see our grandparents for a long time reminded us the true meaning of these values 2) What is the meaning of Caring C aring is words. It’s Act. It’s Feelings! I care for myself, I care for the people I love, I respect my co-citizens, I respect my colleagues and the team I’m working with 3) Never take anything for Granted 4) “It is not what happens to you but how you react that matters” 5) Our optimism and our gratitude for what we have and our Mindset Reset and Back up on how we observe Life. Our aim was to create ‘this Alphabet of our Emotional Reserves’despite our losses, difficulties and challenges, and keep it in our mind so that we can refer to and draw power, optimism and positivity from it. We hope that we have accomplished that. A big Thank you to our Team of Associates who supported in the creation of this Alphabet and we would appreciate to have your comments and thoughts on this edition. I wish that 2022 will bring back the Smiles on our faces with no masks and a lot of hugs!
Κaterina Tzicha
Cluster Director of Human Resources
The Alphabet of our Emotional Reserves
Agility, Awareness, Adaptability, Attitude, Altruism, Accepting change, Anxiety, Actions, Accomplishment, Awe, Appreciation, Admiration, Ability to Balance, Aesthetics, Adoring, Ability, Adaptability, Attention, Affection, Agreement, Adoption, Admiration, Attraction, Art, Athlesis, Advantage, Accountability, Accomplishment.
Avoid negative thoughts, People, Things and Habits.
A
for Agility
“Every accomplishment starts with the decision to try”
The Alphabet of our Emotional Reserves
Believe, Beginnings, Be bold, Beauty, Books, Balance, Behavior, Bibliophile, Beautiful, Blessings, Breakfast, Balance, mindset Back-up, Benevolent, Brilliance, Bookings & traveling, Bright, Benefits, Best, Βase, Bridge, Birds.
A friend is someone who gives you complete freedom to be yourself.
Β
for Βelieve
“Believe in Yourself”
The Alphabet of our Emotional Reserves
Care, Charisma, Can Do, Change, Culture, Communication, Choice Chance, Cosmos, Challenges, Cooperation, Certainty, Cooking, Courage, Celebration, Creativity, Commitment, Calmness, Consider, Cleanliness, Chatting, Contributing socially, Creating Confidence, Cultivation of Spirit, Confidence, Charm, Carefree, Compliments, Colorful, Collaboration Compassion, Colleague, Consistency, Counseling, Concerts, Class, Crafts, Colors, Cover, Charitable acts, Cheers, Community, Courage, Character, Common sense, Competence.
Everything in your life is a reflection of a choice you have made. If you want a different result, make a different choice. Carefree is the ability not to allow the present to affect the future. Live each day with Courage.
C
Care
for
“Caring is words. It’s Act. It’s Feelings!”
The Alphabet of our Emotional Reserves
Develop, Dare, Dance, Different, Dreams, Day, Dedication, Distinguished, Discipline, Diversity, Difficulties, Deep dive, Deep feelings, Delicious, Dreaming, Developing ourselves, Discipline, Decisions, Determine.
A day without laugh is a day lost. Dream of the dream. The dream I saw with awake eyes.
D
for Develop
“Dare to Dream and Dream Big”
The Alphabet of our Emotional Reserves
Experience, Ethos, Energy, Endurance, Enjoy, Embrace, Empathy, Enthusiasm, Evolution, Empowerment, Ethics, Equality, Effort, Environment, Energy flow, Excellence, Emotions, Emphasis, Enjoyment, Exceed, Endearing, Explorers, Expectations, Entertainment, Euphoria, Excitement, Engagement.
Without enthusiasm, humanity can not go on. Equality creates love.
Ε
for Εxperience
“Life Experience is the greater teacher”
The Alphabet of our Emotional Reserves
Faith, Filotimo, Feel, Forgive, Freedom, Feelings, Flaw, Fly, Fruits, Flexibility, Functionality, Fighters, Family, Fairytales, Fascination, Finishing, Food and home-making, Finality of the pandemic, Friends, Fantasy, Friendship, Fear, Fervor, Fearless, Forgiveness, Flagship of Greek Hotels, Future, Finish what you have started.
Family and friends are hidden treasures; enjoy these riches. Filotimo: “ a friend of honor” complex array of virtues that enconpasses honor, dignity, ethos & pride.
F
for Faith
“Faith is to start by climbing the first step without seeing the whole staircase”
The Alphabet of our Emotional Reserves
Gratitude, Generosity, Giving, Gifts, Grateful, Genius, Go, Giver, Morning, Guiding others, Good, Gathering, Greatness, Getting Started, Going, Gladness that people are well and safe, Getting over difficulties, Guided tours, Games, Goals, Gatherings.
The happiest people are the givers, not the takers. Never take anything for granted.
G
for Gratitude
“Gratitude makes sense of our past, brings peace for today, and creates a vision for tomorrow.”
The Alphabet of our Emotional Reserves
Health, Heart, Help, Here , Hygiene, Happiness, Humor, Hope, Hugs, Heroism, Homemade Food, Humanity, Heart, Handshake, Harmony, Human, Heritage, Hard work, Honesty, Happiness is the ability to move forward knowing the future will be better than the past.
Help, the most beautiful verb in the world after the verb love. Laugh my heart, Laugh.
H
for Health
“The first wealth is Health”
The Alphabet of our Emotional Reserves
Ideal, Indigenous, Inspire, Inspiration, Interaction, Insight, Ideas, Innovation, Intimacy, Initiative, Information, Identify, Implementation, Inclusion, Integrity, Imagination, Ingredients, Islands.
The Positive Thinker sees the Invisible, feels the Intangible, and achieves the Impossible.
Ι
for Ιdeal
“I accept the failure, everyone fails at something but I can’t accept not trying again”
The Alphabet of our Emotional Reserves
Journey, Joyous, Justice and seeking it, Juicy red, Joy, Joke.
Joke and laugh and have fun. Joy that is not shared dies new.
J
for Journey
“Life is a wonderful Journey, enjoy the ride”
The Alphabet of our Emotional Reserves
Knowledge, Karma, Kindness, Kinship, Keen, Keep, Kiss, Kilos, Keyboard, Kilometer, Kitchen, Kid, Karaoke, Know-How.
Kindness, when you speak creates trust, when you think creates depth, when you give crates love.
K
for Knowledge
“Knowledge is power”
The Alphabet of our Emotional Reserves
Love for Life, Laugh, Lovely, Live Listen, Learn, Lively, Luminous, Life, Love, Laughter, Livening-up, Live with vitality, Leadership, Leaders, Learning history, Logic, Lynx, Laconic, Learning, Legality, Living Again, Learning Foreign Languages, Love you Life, Lucky, Light a fireplace, Luck, Lighting, Luxury, Lighthouse.
Darkness has its own light.
L
Love
for
“Love the life you live, live the life you love”
The Alphabet of our Emotional Reserves
Motivation, Mindset, Marvel, Moments, Mother, Music, Mission, Multinational, Mood, Mobilize, Motivation, Measure, Magnificence, Method, Mistake, Monopoly, Magic, Majestic, Monotony, Meaning, Modernity, Mental health, Mindfulness, Multicolored, Modesty, Maturity, Mentality, Make, Manners, Moral.
We have the right to make mistakes but also the duty to correct them.
M
for Motivation
“Marvel at each other’s talents”
The Alphabet of our Emotional Reserves
Nourish, New experiences, New beginning, Nature, doing New things, I Nurture, Nemo, Nice, Never quit, Now.
Nice that life is !!!
N
for Nourish
“You gotta Nourish to flourish”
The Alphabet of our Emotional Reserves
Optimism, Organization, Offering, Obedience, Overcoming difficulties and obstacles, Observe, Ocean, Open, Occupy, Occupation, Office, Obligation, Opportunity Online, Operation.
In the middle of every difficulty lies opportunity. Our optimism and our gratitude for what we have and our Mindset Reset and Back up on how we observe Life.
Ο
for Optimism
“Optimism is not just a mind-set it is behavior”
The Alphabet of our Emotional Reserves
People, Participation, Prosperity, Peace, Pride, Patience, Persistance, Painless, Play, Pursue, Photos, Pictures, Positive mindset, People, Parents, Peace, Prosperity, Positivity, Particularity, We conquer the pandemic, Passion, Pride, Productivity, Perfection, Psychology, Push, Prudence, Proud, Put, Priority.
Pain is temporary, Quitting lasts forever. Pride in your work.
P
for People
“Put People First”
The Alphabet of our Emotional Reserves
Quality, Quarantine, Quest, Quiet, Quick-thinking, Quiz, Questions, Quotes, Quest, Questionnaire.
Q
for Quality
“Quality is not act. It is a habit.”
The Alphabet of our Emotional Reserves
Resilience, Relief, Realize, Radiate positivity, Restaurants, Rise, Reluctance, Receptivity, Rejuvenating bath, Reason, Repent, Reborn, Resting, Rise up, Resources, Reward, Remember, Reflection, Ready, Role-model, Realistic, Romanticism, Realism, Risk, Rhetoric, Routine, Respect, Robust, Responsibility, Reminders, Rhythm, Regret, Reader ( today a reader tomorrow a leader), Reflection.
It is not what happens to you but how you react that matters... Remember the little things.
R
for Resilience
“Persistence and resilience only come from having been given the chance to work through difficult problems”
The Alphabet of our Emotional Reserves
Smile, Solidarity, Sweet, Sing, Song, Support, Social Skills, Spirit, Service, Security, Storytelling, Sustainability, Self-Improvement, Self-Confidence, Steps, Success, Strength, Serenity, Snow, Speak, Surprise, Sparkle, Sunny day, Sea, Satisfaction, Satisfied with what we have, Shine, Solutions, Sadness, State, go Strong, Stubbornness, Strive, Summer, Spring Stability, Support, Strategy, Stagnation, Solvency, Skills, Soul, Stand by, Senses, Sympathy, Sightseeing, Stars, Sun, Solidarity.
I’m strong because I find strength in every struggle and grow just a little more. Salvation of the soul is a big thing.
S
for Smile
“Smile is contagious”
The Alphabet of our Emotional Reserves
Think, Thankful, Treatment, Tourism, Time, Trees, Take, Traditions, Tasting, Tie, Thank You, Trust, Trees in the forest, when Tense seek Calm, Tell the Truth, Together, Transmissibility, Teamwork, Targets, Travel, Talent, Telecommunication, Tenderness, Tribute, Triumph, Thrive, Take Care, Take control of your life and goals.
T
for Think
“I think, means I exist”
The Alphabet of our Emotional Reserves
Unity, Universe, Uniqueness, Understand, Unstoppable, Useful, Understand so that you could be Understood.
Always desire to learn something useful.
U
for Unity
“Unity is strength … when there is teamwork and collaboration, wonderful things can be achieved”
The Alphabet of our Emotional Reserves
Values, Victory, Variety, View, Values, Vision, Visibility, Visual, Virtual, Voyage, Visitor, Visualize.
Visualize your dreams and goals everyday.
V
for Values
“Values are like lighthouses; they are signals giving us direction, meaning and purpose”
The Alphabet of our Emotional Reserves
Will, Win, Wisdom, Wish, Worth, Work, Walk, Warmth, Welcome, Worship, Water, Wellbeing, Way, Willingness, World, Wisdom, Wonderful, Wishful.
Win over your weaknesses and make them as your strengths. Claim what you want and not what is available.
W
Will
for
“When there is a Will there is a Way”
The Alphabet of our Emotional Reserves
Xenia, Xenial, Xenia, eXtraordinary, Xcelerate, X-press your true feelings, Xcelerate your efforts.
The difference between ordinary and eXtraordinary is that little extra.
X
for Xenia
“Xenia for Hospitality ang guest-frienship”
The Alphabet of our Emotional Reserves
Yes you Can, Yes for the Future, Young-blood, Youth, Young forever in the soul, Youth, Yes in life, You and Me, Yoga, Yin-Yang.
You never fail until you stop trying.
Y
for Yes you Can
“Yes, Yes, you can and you will”
The Alphabet of our Emotional Reserves
Zeal, Zealous, Ζoom, Zest, Zen, Zoo, Zone, Zap.
Zen is not an art, it’s not a religion, it’s a realization.
Z
for Zeal for
“Zap your Stress and Enjoy your Life”
The Alphabet of our Emotional Reserves
THANK YOU
A big thank you to all colleagues who participated with their ideas and time: ΑLEXIADI DESPINA BAKLAGI EKATERINI BIKDACHE LARA BOTONI ELISAVET GEORGAKOPOULOU PANAGIOTA IOLI GOGOPOULOU POLIXENI KAGIS CHRISTOS KAMINARIS EVANGELOS KARIDAS CHRISTOS KERIDOU MARIA LANDRAKI MARIA MASTROGIANNI MARIA SPANOU IRINI SINODINOS EFSTATHIOS TSAKALOU ZAXAROULA VLACHAKI EKATERINI VLACHOPOULOU ΤΟURLI ΕVA SOFIA VORISI DIONISIA XEFTERI EKATERINI
Front Desk Comm. & Reserv. Spa ΒΝQ Front Desk GB Roof Garden ΒΝQ Front Desk GB Roof Garden Sales Housekeeping Spa Marketing Security Spa GB Roof Garden Front Desk Front Desk GB Roof Garden
BATMANI ATHINA BOUREXIS ΑPOSTOLOS CHRYSSINI VICKY ΚINIGALAKIS ΕVANGELOS KULESHOVA SVETLANA
Communications Center ΒΝQ Μarketing Front Desk H/K
Special thanks to Anastasia Karamanou for supporting the puplication of the Newsletter. A big thank you to the HR team. Nothing could have happened if the whole team had not made a massive contribution to achieve this goal. LAGOUSAKOU TZINA MATSAKI CHRISTINA PAPANIKOLAOU NIKOLETTA PSILOGIANNI VASIA TSIMPOULIS DIONYSIS
“I’m strong because I find strength in every struggle and grow just a little more”