GLBM September 2019 by M3 Group Publications

SEPTEMBER 2019

WHAT THE MITTEN MAKES MATTERS Local leaders highlight the state's evolving manufacturing industry. IN THIS ISSUE • A look inside the latest additions to MSU’s Spartan Stadium. • The ups and downs of bitcoin and how it can change Lansing. • “Cobots”: envisioning a world where man and machine unite.

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SEPTEMBER 2019 ON THE COVER A look inside the latest additions to MSU’s Spartan Stadium................................................... 8 The ups and downs of bitcoin and how it can change Lansing................................................... 10 “Cobots”: envisioning a world where man and machine unite........................................................ 20

SEPTEMBER 2019

NEWS

Michigan Braces for Backlash After China Ends U.S. Ag imports............................. 6 Recreation Passports May Become Default During Vehicle Registration...............12

FEATURES The Hype and Hesitations of 5G..................................................................................... 18

WHAT THE MITTEN MAKES MATTERS

Behind the Scenes............................................................................................................... 22 Visual Breakdown: Manufacturing Mojo......................................................................... 24 Business Calendar................................................................................................................ 26

Local leaders highlight the state's evolving manufacturing industry.

Connect, Grow and Thrive with Fall Chamber Events................................................. 28 IN THIS ISSUE

Notable News....................................................................................................................... 30

• A look inside the latest additions to MSU’s Spartan Stadium. • The ups and downs of bitcoin and how it can change Lansing. • “Cobots”: envisioning a world where man and machine unite.

Cover photography by Mary Gajda

Greater Lansing Business Monthly | Volume 32, Issue 9 Greater Lansing Business Monthly is published monthly by M3 Group at 221 West Saginaw Street, Lansing, MI 48933. Periodicals postage paid at Lansing, Michigan USPO. USPS number 020w807. Subscriptions: Subscriptions are available at $22 per year for postage and handling or $38 for two years. Call (517) 203-3333 or visit lansingbusinessnews.com to subscribe. Postmaster: Send address changes to The Greater Lansing Business Monthly, 221 West Saginaw Street, Lansing, MI 48933. Send additional subscription requests and address changes to The Greater Lansing Business Monthly, Inc., 221 West Saginaw Street, Lansing, MI 48933. Copyright © 2016 The Greater Lansing Business Monthly, Inc. All rights reserved. Editorial Office: 221 West Saginaw Street, Lansing, MI 48933 lansingbusinessnews.com 2

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SEPTEMBER 2019

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COMMENTARY

Publisher: Tiffany Dowling, tiffany@m3group.biz Sales Manager: Jennifer Hodges, jhodges@m3group.biz Editor: Kelly Mazurkiewicz, kelly@m3group.biz Asst. Editor: Mary Gajda, mary@m3group.biz Media Specialist: Carey Jarvis Account Managers: Megan Fleming Liz Reno-Hayes Zack Krieger Art Director: Mark Warner Publication Designer: Cody Fell Graphic Designers: Jeanette Wummel Matthew McDaniel Chelsey Freedman Communications Specialists: Alicia Finch Christopher Nagy Rich Adams Adam Lansdell Photographer: Mary Gajda Videographer: Michael Cagney GLBM Editorial Board: April Clobes — President and CEO, MSU Federal Credit Union Calvin Jones — Government Relations Director, Lansing Board of Water & Light Lisa Parker — Director of Alumni Career and Business Services, Michigan State University Alumni Association

LANSING IS A LEADER IN INDUSTRIAL INNOVATION Ever since Ransom E. Olds founded Olds Motor Works in Lansing, the Capital City has been a leader in manufacturing technology. Olds’ second Lansing venture, the REO Motor Car Co., brought us the technological wonder of the progressive assembly line in 1905. Our dedication to industrial improvements and quest to work smarter, not harder, brings us to Lansing in the 21st century, where innovation and imagination drive changes in the factory. Michigan has the highest concentration of engineers in the United States and ranks among the nation’s top 10 for its skilled trades workforce. That’s the good news. On the other hand, there is a looming shortage of skilled trades workers, which is causing concern not only in Lansing but also across the state. Enter the Capital Area Manufacturing Council and Michigan Manufacturing Association, both of which are advocating for change to help develop a strong, skilled trades workforce. Both are working with industry leaders and policymakers to cultivate opportunities for the next generation to master skilled trades careers and meet the growing demand. Lansing also is a leader in technological development in the manufacturing world. Lansing Community College’s Center for Manufacturing Excellence, for example, is ranked the No. 2 technical school in the U.S. in terms of robotics. LCC has a world-class robotics and automation lab that includes cobots – robots that work in collaboration with humans. Even Spartan Stadium on the Michigan State University campus is getting a technological facelift, which will enable MSU to lead the way in the future of college athletics. In this issue, we also examine the development of 5G – the fifth generation of cellular network technology – as it applies to industry. While total acceptance in manufacturing might not be immediate, it promises to slash production costs and cut energy use when it is fully integrated into factories.

Deb Muchmore Consulting — Owner, Deb Muchmore Consulting

With all this technology, what is the future for humans in the mechanized workplace?

Tom Ruis — Vice President, Fifth Third Bank

Not to worry. Humans will adapt, new careers will be created, even if new technology and robots do the heavy lifting.

Doug Klein — Executive Director, Mason Area Chamber of Commerce Mark Hooper — Partner, Andrews Hooper Pavlik Diontrae Hayes — Supervisor, Charter Township of Lansing

Tiffany Dowling | Publisher

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MICHIGAN BRACES FOR BACKLASH AFTER CHINA ENDS U.S. AG IMPORTS Soybean industry could be hit hardest; cherry growers mostly unaffected BY RICH ADAMS

The trade tariff war between the United States and China reached new heights recently when China ordered an end to all agricultural imports from the U.S. The impact of the trade war is likely going to have long-term impact on Michigan’s soybean industry, according to those in the agriculture industry, as the state loses a major soybean market. The tariff battle began in June 2018, when the Trump administration began imposing tariffs on China, Canada and Mexico. China retaliated with its own trade taxes on products it exports to the United States. 6

While there have been several attempts to negotiate a way around tariffs, things came to a head when President Donald Trump ramped up tariffs on $300 billion in Chinese imports. Beijing responded by asking its state-owned enterprises to suspend purchases of U.S. agricultural products. Additionally, privately run Chinese enterprises that had received waivers on American soybeans have stopped buying the commodity due to uncertainty over trade relations, according to Bloomberg. Soybeans are Michigan's largest food export at more than $700 million annually, according to Crain’s Detroit Business. As much as 60% of the state's soybean

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production is exported, according to the Michigan Soybean Promotion Association. So how is that going to impact Michigan’s soybean market? “The China market is not going to come back,” said Jim Byrum, president of the Michigan Agri-Business Association. “Michigan soybean farmers will be out of luck when it comes to any future resolution” between the U.S. and China. Byrum pointed out that China had already shut American ag imports to a trickle and has found new markets from which to obtain

NEWS

agricultural products, giving growers in other countries the opportunity to fill the demand. “If soybean producers don’t have the ability to export to China, things will not get back to normal,” he explained. “China imports 70% of Michigan’s soybeans, and if producers lose that opportunity it will just be devastating.” President Donald Trump and the U.S. Department of Agriculture have indicated they are seeking new markets for U.S. products, but Byrum said that’s not likely. “That’s just a big fallacy. It’s not like we don’t already look for new markets every day,” Byrum said. “There are no huge new market opportunities. The world is a finite place, and losing a big opportunity like this is a fundamental problem.” Sonja Lapak, communications director for the Michigan Soybean Promotion Committee and Michigan Soybean Association, said the China market has essentially been gone for more than a year because of the trade war, and the import ban will just prolong the industry’s loss. She noted, however, that national soybean organizations are seeking new opportunities.

“Right now we area able to process about 10% of our own soybeans,” Lapak noted. “The new ZFS facility will allow us to process probably 50% of soybeans in-state.” The soybean oil produced will be shipped to other locations in the United States for use in other products, while soybean meal processed in-state will be used for livestock feed, she said. Another Michigan-grown product will be impacted by the Chinese ban, but on a minimal basis. Michigan exports tens of millions of dollars in tart cherry products every year, according to the Cherry Marketing Institute in DeWitt. But China does not import tart cherries. Julie Gordon, export marketing director for the institute, said China has a huge sweet cherry market. “The exports of tart cherries to China will not be as negatively affected as the sweet cherry market,” Gordon said. “It will have an adverse effect, but we are a very small player in the sweet cherry market. She said about 20% of Michigan’s cherry production involves sweet cherries,

but the state produces about 75% of the nation’s tart cherry product. In July, the US Department of Agriculture announced a $16 billion package aimed at supporting American agricultural producers impacted by the trade war. The Market Facilitation Program provides payment rates from $15 to $150 an acre for farmers and producers impacted by the “unjustified trade retaliation” on a county-bycounty basis. Producers can sign up for relief at local Farm Services Agency offices through Dec. 6. FSA offices are located in East Lansing, Mason, St. Johns, Charlotte and Owosso. Per-acre non - specialty crop county payment rates, specialty crop payment rates and livestock payment rates are all currently available at farmers.gov/manage/mfp. Rich Adams is a communications specialist at M3 Group and was a print and broadcast journalist for more than four decades. When he is not watching his beloved Chicago Cubs, he is counting the days until spring training begins.

“We are working to find new, emerging markets in Africa and Asia,” she said Jeff Sandborn, a Portland wheat, soybean and corn farmer, said both countries lose out in a trade war. “I think it is very unfortunate that food gets thrown into trade battles,” said Sandborn, who also serves as District 4 director of the Michigan Farm Bureau and sits on the Corn Board of the National Corn Growers Association. “When we start drawing lines in the sand, we hurt our own people.

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“China needs to feed a huge population and they rely on us, and they should continue to focus on importing from countries where it is most efficient,” he explained. Sandborn said he has spoken with farmers in other states, and those west of the Mississippi River will be most damaged by the trade war because the entire infrastructure of the farm export chain in that region is set up for export to China. Michigan will feel less of an impact, he said, because of the ability to process soybeans in-state. He explained another soybean processor plant is being built in Ithaca by Zeeland Farm Services and is expected to be operational for the 2019 harvest. Lapak agreed that the new processor will be a boost to the industry.

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SPRUCING UP SPARTY

Bringing Spartan Stadium into the Future BY KERRY HART

It is an exciting time for both Michigan State University fans and players alike as Spartan Stadium recently received a much-needed makeover to bring the facility and the school’s football program into the future. On April 15, work got underway to replace the playing surface at the stadium. The field, the track and everything else on the ground level got a complete overhaul. Everything from the subsoil lot is new for the new football season. The Spartan field had been previously renovated in 2001, but it had not been revised since. After seeing all the technological needs 8

that will become the wave of the future of athletics – as well as taking player safety into consideration – the athletic staff decided to move forward with a complete overhaul. Everything on the field level has been torn out as staff began turning toward the future. Amy Fouty, assistant athletic director, has been paying attention to the technological needs the stadium may face in the years to come. She is excited about the addition of various information technology as well as television options that were added to the field during the renovation. Pathways and technology have

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been installed underground to better prepare the field for the technological future. “We thought about future needs for sideline technology and installed the necessary infostructure to satisfy all future needs,” she said. “Replay technology for players, playbooks to be installed right on the sideline, runways for TV – we thought of it all. There are different types of cameras used for football broadcasting in the NFL that could be used in college ball. We are now ready for that kind of broadcasting technology.”

NEWS

Player safety has always been a concern for the athletic staff at Spartan Stadium. The stadium has won two national awards in the past 15 years and the staff is proud to keep that award-winning tradition going by paying close attention to the needs of not only the staff but also the athletes. After some particularly bad weather over the winter, the decision was made to resod the entire field to make the playing surface as safe as possible for the players. All new soil has been added as well as new natural turf that has always been a point of pride at the stadium. The surrounding community invests a substantial amount of pride in how the team performs, so investing in the safety of team members can only aid in the area of performance. The NFL has released several reports stating natural grass fields have fewer injuries than artificial turf fields. The athletic staff pored over these reports as well as interviewed various experts before continuing to commit to the school’s tradition of natural turf fields. The key is to keep the student-athletes as safe as possible so they can be comfortable to focus on their game rather than the surrounding field.

very proud that this fall our student-athletes will compete on a natural grass surface that will be one of the finest athletic fields of its kind in the world,” said Athletic Director Bill Beekman. “We’ll be showcasing to hundreds of thousands of visitors the finest in turfgrass innovation and, for our student-athletes, the safest possible playing surface.” The project was completed in early summer, and fans were able to see the new digs in person when the 2019 football season opened with a home game against the University of Tulsa on Aug. 30. Some of the funds for the project were donated by fans who contribute to the Spartan Fund, which supports athletics at the university. MSU alumni and Spartan fans are welcome to donate to Michigan State University athletics through the fund to keep the tradition of superior athletics, equipment and top-notch safety alive. For details, visit spartanfund.net. Kerry Hart is a couple and family therapist with a private practice in East Lansing. The only thing she loves more than saving relationships is writing about them. See more of her musings at kerryhartcounseling.com

“Given Michigan State’s long tradition as an agricultural innovator and our world-class sports turf management academics, we’re

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THE BULLISH CYBERPURSE The ups and downs of bitcoin and how it can change Lansing BY NICK MCCORMACK

Few things in this world evoke more contrasting emotions as the mere concept of cryptocurrencies. Some fear currencies like bitcoin; others can’t get enough of them. Some see them as the future of business and commerce; others view them as little more than a 21st century fad, set to start collecting dust on a shelf next to yoga pants and fidget

spinners. Here’s the thing – they’re all right. They’re also all wrong. Cryptocurrencies are still in their infancy, and understanding the extent of their potential can be like trying to hit a moving target tied to another moving target. Long story short, bitcoin and its many imitators are both teeming with possibility and radically unstable.

So, what are cryptocurrencies? Cryptocurrencies are simply digital currencies that are encoded for added security. Perks like a resistance to counterfeiting, ease of transfer and no inherent ties to governments have cultivated a fanatic following for currencies like bitcoin. Unlike physical currency, which is backed by something tangible, bitcoin and its

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children are supported by ones and zeros and the enthusiasm of investors. Support for digital assets can be so monumental, in fact, that the current value of bitcoin is up to a whopping 148% from the beginning of this year. To get a better understanding of what the recent boom means and where bitcoin is headed, meet David Smith, an angel investor, retired startup founder and the man behind Bitcoin Bulls, a Lansing-based online bitcoin investor community. “I created Bitcoin Bulls in 2014 to share my experiences investing in cryptocurrency, financial products and sharing my returns,” Smith explained. “I’m proud to have helped some newsletter readers to change their lives. One reader wrote to me that he was able to pay off his student loans.” Smith said that Lansing has been slow to take to the possibilities of cryptocurrencies and that bitcoin has yet to leave a substantial mark on the local economy. “I suspect there are just a few thousand people in the Lansing area who have realized substantial financial gains from bitcoin investments,” Smith said. “Maybe enough to pay off a house or a car.”

Despite the apprehension, Smith is optimistic when looking at Lansing and bitcoin’s future together: “Digital cash is empowering. I can do what I want with my money whenever I want with low or even no fees. I'm really excited to see the financial empowerment cryptocurrencies will bring to Lansing’s neediest residents over the next five to 10 years.” For all of the good that can come from bitcoin investments, Smith is quick to highlight bitcoin’s volatility as well. “I do see the upward trend continuing,” he said. “But I don’t recommend or endorse investing in cryptocurrencies.” Smith’s Bitcoin Bulls content serves primarily as guidance to voluntary investors, as opposed to a blatant ad for bitcoin. “Investing in a brand-new technology with wildly fluctuating value and undefined regulations is hard. On top of those risks, scammers and thieves try to rob cryptocurrency holders every day,” Smith said. Indeed, bitcoin scams have grown with the currency, ranging from fake Internal Revenue Service calls to fully functioning South African operations that bring in $135,000 per day.

Lansing residents looking at bitcoin’s timeline will see a rollicking story of shinning highs and crushing lows. While daunting at first blush, the new-wave intangible currencies are just like any other game-changing institution: They require respect and knowledge to perfect themselves. “Bitcoin’s creator, Satoshi Nakamoto, started on an impossible mission: to create digital money and free people around the globe from needing to pay financial institutions hundreds of billions of dollars every year to use their own money,” Smith said. “Each day for the past 10 years, cryptocurrencies have become more stable and closer to realizing Satoshi’s vision. I believe the people working every day around the globe to bring cryptocurrencies mainstream will succeed, just as innovators have done throughout history.” Nick McCormack is a fourth-year advertising major at Michigan State University and a freelance contributor for Greater Lansing Business Monthly. He enjoys covering surfacing trends and local innovators. In his free time, he busies himself with good books, scenic hikes and shooting his bow.

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RECREATION PASSPORTS MAY BECOME DEFAULT DURING VEHICLE REGISTRATION Drivers would have to specifically opt out when registering vehicles BY RICH ADAMS

Since October 2010, Michigan drivers have had to specifically request a recreation passport sticker on their license plates while registering their vehicles, which gave them free entry and parking at the 103 parks and state recreation areas that dot the state. That process could change soon. The Michigan House of Representatives is considering legislation that would make the recreation passport sticker automatic when obtaining or renewing license plates. The sticker costs $11 for cars and $6 for motorcycles and is valid for one year. State Rep. Gary Howell, sponsor of one of the bills and chair of the House Natural Resources and Outdoor Recreation Committee, said the bill is necessary for upkeep at state parks.

the things up. And we haven’t had the funds, frankly, to keep ahead of some of those needs.” Howell’s House Bill 4486, combined with House Bill 4776, introduced by state Rep. Rebekah Warren, D-Ann Arbor, could raise the revenue generated by the recreation passport for state parks from about $13 million to over $24 million a year. “About a third of drivers sign up (for the passport) under the current system. The Department of Natural Resources estimates it would be at least 50% participation under the new system,” Howell explained.

“We’ve had a deficiency in funding for infrastructure in our state parks for some years,” said Howell, a Republican representing Lapeer County. “We have probably the finest state park system in the country, but you’ve got to be able to fix the bathrooms. You’ve got to be able to fix the roads. You’ve got to keep 12

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Without the sticker, the cost to purchase an annual permit at the state parks is $16 for vehicles and $11 for motorcycles.

Howell

While he is usually opposed to increasing fees, Howell said the bipartisan bills will actually save

SEPTEMBER 2019

drivers money and could increase the use of the parks. He spent the Fourth of July weekend in the Upper Peninsula and entered three state parks on his way up and on his arrival. “We did all of that for 11 bucks that I had to spend one time a year, and it covered everybody in the truck with me,” he explained, noting parking fees for entering the three parks would have run him $48. He pointed out the bills are not trying to sneak an extra $11 into vehicle registration. Howell said the opportunity to opt-out of paying for the recreation passport would be prominently displayed in secretary of state branch offices. The majority of funds raised through the recreation passports goes toward state park improvement, operations and maintenance, although some of the money also goes to local public recreation facilities, forest recreation and other expenses related to the upkeep of natural resources, according to an article in MLive.

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MADE IN MICHIGAN Local leaders advocate for the state’s evolving manufacturing industry BY STEFANIE POHL

Michigan and manufacturing go hand in hand. While the 20th century was defined by the state’s prowess in the automotive industry, Michigan in the 21st century also is a manufacturing leader in defense, medical devices, cybersecurity, agribusiness and more. According to the Michigan Economic Development Corp., Michigan has the highest concentration of engineers in the nation and ranks among the top 10 for its number of workers in the skilled trades. Still, the industry is on the cusp of a massive worker shortage. With opportunities continuing to grow, local leaders are aiming to promote Michigan’s manufacturers, recruit new talent and dispel the myths of the industry. In the Lansing area, one of the biggest advocates of manufacturing is Lansing’s former mayor, Virg Bernero. After serving as mayor for 12 years, Bernero became executive director of the Capital Area Manufacturing Council (CAMC) last summer. He said his years in office gave him a unique perspective on manufacturing’s importance on a local, state and global level. “Economic development was my top priority after public safety,” Bernero said. “You can’t be involved in economic development in Lansing and not run into manufacturers. Being concerned about jobs and the economy led me to understand who’s here, who’s creating the jobs and who’s got the potential to create jobs. It led me to, as mayor, learn about manufacturing.” Getting involved with CAMC was a natural fit for Bernero and his former chief of staff, Randy Hannan, when the council’s longtime executive director left to work for the state. Bernero Hannan, their consulting firm, is under contract with CAMC to provide association management services.

“Our experience in advocating for manufacturing was well-known and well-honed in fighting for the survival of the auto industry in Washington,” Bernero said. “My role now is to be one of the regional champions for advancement in manufacturing and to highlight the accomplishments of our members.” CAMC is an executive-level association that brings area manufacturing executives and human resources professionals together to advance the industry as a whole. The “local alliance of leaders, game-changers, and innovators” represents members in Clinton, Eaton, Ingham, Livingston and Shiawassee counties. “We provide networking opportunities where people can get together and compare notes, which they love to do,” Bernero said. “Of course, there’s competition, but really in the capital area, it’s a very collaborative group where they share and learn from each other. We host meetings and facility tours that highlight innovations and best practices in manufacturing.” CAMC has close to 40 members representing every aspect of manufacturing, from traditional tool-and-die shops and steel processors to manufacturers such as Spartan Motors, Niowave and Emergent Biodefense Operations. “Everything from traditional manufacturing to more high-tech and cutting-edge,” Bernero said, though he added that even the traditional is becoming more and more high-tech over time. “The only thing constant is change, in manufacturing especially,” Bernero said. As mayor of Lansing during the Great Recession, Bernero aims to continue to be aware of the political environment in his new role, making sure manufacturers aren’t La

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blindsided by any trends in the industry. “You can’t afford to just keep your head down and do good work,” he said. “We work with the Michigan Manufacturers Association (MMA), where they do more of the political side, but we are in constant touch. We’re not going to be caught by surprise.” Mike Johnston, vice president of government affairs for the MMA, has been with the association for almost 20 years. In his role, Johnston covers the MMA’s

legislative activities and is in charge of its talent development initiatives. “We’re the organization that represents manufacturers in terms of advocacy in Lansing,” Johnston said. “We lobby for manufacturers. We represent the largest sector of the Michigan economy, with the industry employing 632,600 people in this state.” The MMA represents 1,700 companies across Michigan, including such iconic companies as General Motors, Ford Motor

Co., Dow Chemical Co. and Kellogg’s. But Johnston said about 85% of MMA’s members have 100 employees or fewer. “Manufacturing really is a compilation of a bunch of smaller companies,” he said. For the CAMC and the MMA, recruiting and retaining talent is the No. 1 priority, especially with a wave of retirements on the horizon. “The biggest issue and what we hear about from our members and across the field is the issue of talent,” Bernero said. “We’re facing huge numbers of retirements for people in the skilled trades. People in manufacturing tend to be aging out. I think that’s one of the things that led to the creation of CAMC. They could see that in 15 or so years, we were going to have a talent crisis. Now, it’s about that time.” Bernero said the issue is a double-edged sword: it means massive opportunity for today’s young people, but it could also mean a real shortage for industries. In order to attract upcoming generations, the CAMC works to engage its partners in education and workforce development to strengthen the talent pipeline in the Lansing region. In October 2018, the CAMC and local partners joined together with schools and the

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manufacturing community to celebrate National Manufacturing Day, with nearly 1,000 K-12 students getting a hands-on look at industries. Similarly, the MMA has a partnership with the Society of Manufacturing Engineers Education Foundation, working with manufacturers to create customized curriculum for high schools. One key initiative for the MMA is lobbying for changes to educational policy. “High school can’t abandon the largest sector of the economy in terms of the skill sets needed to make us competitive,” Johnston said. “We’re trying to bend educational policy in the legislature to create more flexibility in the curriculum. “For years, it has been designed to drive people to four-year degrees,” he continued. “We want the K-12 system to be able to integrate career tech into their normal everyday curriculum so that more people have access to the jobs that are actually available.” Local resources such as MI Bright Future, Lansing Promise and LCC’s Center for Manufacturing Excellence are available to assist students along these career paths. In addition to introducing students to opportunities in manufacturing, it has also become important to educate parents and influencers about the industry. “For years, the message was that you needed to go to a traditional four-year college, and you didn’t want to be working in a factory like your father or grandfather,” Bernero said. “A lot of negative myths were perpetrated, and we need to begin to walk those back.”

relationships with robotics teams. “These are our future manufacturers and entrepreneurs,” Bernero said. Organizations like CAMC and MMA must continue their work with local governments, schools, and business community to retain this bright, new talent. By equipping them with knowledge of opportunities and the skills they need to do the job, Michigan’s manufacturing sector will be a force in the industry for years to come.

Stefanie Pohl earned a B.A. in English and creative writing from Michigan State University and an M.A. in writing and publishing from DePaul University. She is currently a freelance writer raising her two young daughters with her Spartan sweetheart. Find her musings about motherhood and more on her blog, mostefinitely.com. Pohl has been spelling out her first name since 1985.

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Johnston agreed that manufacturing has been affected by these negative stereotypes. “There’s this perception in terms of jobs that it’s dark, dirty and dangerous,” Johnston explained. “But the reality for manufacturing is it’s much more high-tech and very clean and bright. There’s a lot less physical labor going on because computers and robots are doing a lot of the manual work.” Still, Bernero said he’s inspired and encouraged by upcoming young talent in the capital area, particularly in the field of robotics.

Matt Waligorski

2213 E Grand River Ave #1 Lansing MI, 48912 517-482-2211 www.lymansheets.com

“We’re seeing an explosion with these robotics teams,” he explained. “We’ve had Mason and Stockbridge teams invited to compete on an international scale at Cobo Hall. It was thrilling to see the excitement of these young people. They’re learning and advancing their skills in a competitive environment where they’re not even thinking of all of the skills that they’re using.” The CAMC has continued to build La

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THE HYPE AND HESITATIONS OF 5G Will a promising new generation of networks catch on in Lansing? BY NICK MCCORMACK

The jump to 5G has been nearly a decade in the making, reaching its crescendo this year as it makes its widespread deployment in the coming months. The fifth generation of cellular network technology has been the toast of the town for a while now; it has taken center stage at 2019 tech conferences, being touted as a harbinger of smart cities, self-driving cars, leaps and bounds in augmented reality, a heated techno-bout between American and Chinese colossuses, and much more. Here in Michigan, 5G’s network rollout is a hot-button issue, going as far as to spark a schism between state and local governments over the regulation of this new tech. Outside of the courtroom, Michigan businesses are still trying to figure out just what to do with this sudden tech and telecommunication revolution. The potential positives are monumental. For instance, Brent Skorup, a senior research fellow at the Mercatus Center of George Mason University, told Michigan Capitol Confidential that 5G could enable the widespread availability of telecommunication tech like remote surgery, fundamentally changing medical care nationwide. 5G is also slated to take the world of manufacturing to the next level. 5G “moves” at speeds that surpass its predecessor by a hundred-fold. Installation also has gotten a sleek upgrade, with smaller, easier-tohandle hardware making 5G easier to install in space-conscious factory floors. One example of 5G’s practical application in factories comes to us from a CNN report detailing an experiment conducted by the Fraunhofer Institute for Production Technology in Germany. The institute challenged a young network tech to smooth over the rough edges of the process of metal milling on a jet engine component’s automated assembly line. The error rate for cutting and shaping this particular precisely engineered aerospace part before the installation of 5G hovered around 25%, with the faulty blades being sent back through the line to be reworked. After applying 5G to the line’s hardware, however, the error rate dropped a stunning 10%, theoretically cutting production cost and energy consumption for the factory. 18

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All of these theories and promises are exciting, but Lansing manufacturers have been apprehensive when considering 5G for their facilities. Many simply see no need to fix what’s not broken. Old industry, like tool manufacturers, feel no need to update processes that have held steady for decades. Manufacturers that lean more delicate in nature, such as clothing factories, see 5G as a significant investment that may not pay off. Again, manufacturing in Lansing is deeprooted and moves as slowly as it sees fit to make long-term growth. Other businesses such as movers similarly see 5G as a distant investment, data transfer in the field hardly being a top priority. A select few 5G detractors doubt the validity of the new network’s lofty ambitions from the get-go. These naysayers have already caught wind of reports pointing out the possibility of poor penetration in buildings and a short-range for signals – the last things a major manufacturer wants to hear. So, what does Lansing’s future with the new toy on every tech mogul’s wish list look like? Perhaps 5G will be worth the trouble of installation in the near future, but it is also fair to point out how uniquely unstable manufacturing as an industry can be in this

chapter of American history. As the U.S. and China trade war rages on, even the most well-established industries must keep their coin purses clutched tight. While 5G may

be the grease that frees American tech for bold steps into the future, it is possible that Lansing, and indeed the rest of the country, may have to wait until the time is right.

Wayne Lynn

Director Electric Transmission & Distribution

“The main goal of Turning Point of Lansing is to ensure the young men we encounter can grow to be successful, competent and strong. We encourage them and keep up their motivation but more importantly, we try to help them interact with other people so they can be successful. These are the sons I didn’t have, and they’re an extension of my family. I think what it means to me is my ability to invest in the lives of young people who really, really need it. I love giving back.”

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THE AGE OF THE ‘COBOT’ Robots are being developed to work alongside humans BY RICH ADAMS

For centuries people have tinkered with the idea that robots could make our lives easier. The first industrial robot, the Unimate, was developed in 1954 and installed in a General Motors factory in 1961 for die-cast handling and spot welding. That began a robotic revolution that continues to evolve today. While robots have helped humankind tremendously, dozens of books and movies have dealt with the same plotline: scientists invent robots, robots gain intelligence and the ability to think on their own, robots kill humans and take over the world. Or at least take over everyone’s job.

Today LCC is ranked No. 2 in the nation as a technical school as defined by Real Work Matters, which is a clearinghouse of information on technical training designed to help students find the right school for them, Cosgrove said.

Not to worry, said Mark A. Cosgrove, dean of technical careers at Lansing Community College (LCC). Human jobs will transform right along with the robotics industry.

“We teach students to operate, troubleshoot, maintain and program robots and automated systems. LCC has a purposefully designed robotics and automation lab that not only contains a host of individual teaching robots, but also an entire automated manufacturing production line,” Cosgrove explained. “This allows students to work on the basic elements of a production system as well as the system itself. We are one of the few schools in the country that has such an extensive system for student training.”

LCC began offering classes in basic elements of robotics and automation about five years ago, Cosgrove said. The program expanded significantly in fall 2017 when the college opened its Center for Manufacturing Excellence.

As the robotics industry advances, researchers predict the industrial robotics market will grow by 175% over the next decade. The primary focus of that growth will be on collaborative, assisting platforms rather than traditional automated machinery.

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Enter the “cobot,” which is already in LCC’s toolbox. “Our manufacturing production line uses a cobot as part of the system. It is designed to work with people and has safeguards built in to ensure the safety of those persons working with or around it,” Cosgrove said. “We are also working on a project that involves human and robotic interface.” Amanda Grimm, operations director for Niowave Inc. in Lansing, said LCC will be instrumental in setting up Niowave’s robotics operations at the company’s Capital Region International Airport facility. “Ideally, our airport facility has LCC’s instructors and students involved in the process of setting up our airport facility from the very beginning,” Grimm explained. Robotics will play a dominant role in the airport facility because radioisotopes will be produced there. “These isotopes are inherently radioactive; the same beneficial radiation that is injected into patients to eliminate cancer cells can be harmful to workers producing those isotopes since they handle larger quantities during production,” Grimm said. “In order to reduce the radiation dose delivered to Niowave operators during production, the airport facility will rely heavily on robotics and other automation methods. Robotics will ensure operators spend less time handling the radioactive substances, thereby reducing both the dose and human error.

the primary mode of transportation. All around the world, many industries were supported by the horse,” he explained. All of a sudden there were cars, Cosgrove said. What happened to the hundreds of thousands of people around the world engaged in horse raising, horse selling, horse keeping, producing enough feed for millions of horses, blacksmithing, wagon making, and harness and saddle making? “What happened to the horse industry workers and their descendants? They learned new skills that were needed in the new marketplace,” Cosgrove said. “Mechanics, sheet metal workers, foundry and steelworkers, automotive production workers, tire and rubber factories, an entire petroleum industry, and so on. There is nothing different going on here today.” Grimm agreed. “What we have at this stage in technology is a need to transition the skills of our workforce; technology will not eliminate jobs, but it does change the scope of job requirements,” she said. “We see a larger need at this day and age for candidates who know how to incorporate technology into their existing careers so they can operate more efficiently.”

Cosgrove said that is where LCC and other schools with industrial studies come in. They work with local industry to identify the skill sets necessary to fill the open positions within the local economy, and design programs to teach those skills to their students. “LCC has many options for full-time students as well as those seeking to upgrade skills that allow people to attend classes while still meeting the challenges and obligations that are part of everyday life,” he said. “For the investment of one or two years at LCC, persons who are worried about the loss of jobs due to automation will find themselves well-positioned to take advantage of the goodpaying jobs that are currently all around us.” Grimm said the LCC programs – robotics, mechatronics, CNC machining, information technology – assist in developing new skills to complement the technology. “That is why LCC’s programs are so valuable,” Grimm explained. “People can go back to school mid-career to learn how to use advancing technology and incorporate it into their existing positions.”

“Robotics don’t forget steps during chemistry, get stressed under a time crunch or accidentally drop items,” Grimm explained. “They operate according to a preapproved code every time, so that the end product always turns out the same.” But what about the human jobs that will be lost to robots? It’s going to happen, Cosgrove said – just like it has happened time and time again throughout modern history. “When people speak to me about automation taking away jobs, I like to respond by using the automobile as an example. Up until the late 1800s, the horse was La

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BY LAUREN FARHAT | PHOTO BY MARY GAJDA

REBECCA ROBERTS

BUILDING PEOPLE, NOT JUST PARTS Rebecca Roberts is the executive director for the CEO, president and executive team at Dowding Industries in Eaton Rapids. She joined her family business 30 years ago as a receptionist, while also in college studying accounting. Roberts’ taste for challenge has allowed her to wear various hats at the company, and she sat down with us to explain a few of the many impressive qualities. Dowding holds as a manufacturer in the industry.

WHAT AREAS OF YOUR BACKGROUND BROUGHT YOU INTO THE MANUFACTURING FIELD? I started back at Dowding when I was 18, right after high school. I’m 51 now, so all those years ago I began as a receptionist. 22

At the time I was also going to college for accounting, and my uncle, Skip Dowding, was the owner and founder of the company. I was fortunate enough to come on board, and then one thing just led to another. I began working closely with the accounting team. Then I transitioned into scheduling, logistics analysis, customer service and day-to-day operations, where I stayed for many years.

SINCE YOU’VE BEEN AT DOWDING, WHAT TYPE OF GROWTH HAVE YOU SEEN FROM THE COMPANY? When Dowding first opened its doors, it was simply a tool-and-die shop. Over time, and in a desire to maintain growth, we transitioned into a stamping facility. Then eventually

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morphed into fabrication to include laser cutting, forming, welding and large machining. We have a couple of long-term customers, Cummins Engine and Caterpillar. Cummins Engine was our first significant tier-one customer, and Caterpillar was who enabled us to launch our fabrication plant. Currently, we also do business with other major players such as Kubota Manufacturing and Kawasaki Rail Car. We have three facilities on our campus in Eaton Rapids and nearly 200 employees. We are also on target to becoming a $50 million company within the next few years.

Behind the Scenes

COULD YOU MENTION A FEW COMPETITIVE ADVANTAGES DOWDING HAS IN COMPARISON TO OTHER MANUFACTURING COMPANIES? In 2015 Dowding celebrated its 50th anniversary, which is quite phenomenal in the manufacturing industry. Our initiative has always been to continuously diversify, such as becoming a Certified Women’s Business Enterprise and working with the latest technology to stay ahead of the curve. What really sets Dowding apart in the arena of manufacturing is our quick response manufacturing system (QRM). QRM is utilized to eliminate white space and is important to all areas of the business, not just production processing. We pride ourselves on the QRM training we’re able to hold at Dowding facilities for our suppliers, customers and employees.

CAN YOU TELL ME ABOUT DOWDING’S INVOLVEMENT WITH NONPROFITS IN THE EATON RAPIDS AREA? Our CEO, Christine Dowding-Metts, is a real humanitarian, which resonates throughout our entire company. We’ve served on the boards for Workshops for Warriors, Sparrow Hospital, the Lansing Regional Chamber of Commerce and the Capital Area Humane Society, to name a few. We have been an instrumental supporter of the Eaton Rapids Teen Center that was put into place last year, and Dowding team members have just recently been accepted to the Adopt-A-Highway roadside cleanup program.

Dowding is the family atmosphere and the constantly changing business landscape. I loved my job 30 years ago, and I still love my job now.

IS THERE ANYTHING ELSE YOU WANT READERS TO KNOW? I guess I would have to say, if someone were to ask Dowding the question “Why are you here?” our answer would be “We are here to build people, not just parts.”

WHAT DOES YOUR TYPICAL DAY LOOK LIKE? In some sense, I am the glue that holds everything together. I am the liaison between many of our teams. I do low-level work from managing everyone’s schedules, up to the highest level of working with CEOs and presidents to schedule and engage in upper-level management meetings. My favorite part about

Rebecca Roberts

"Here to build PEOPLE" not just parts" dowdingindustries.com

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BUSINESS CALENDAR

SEPTEMBER 2019 SEPT. 3-28

CONCUR USER TRAINING The Travel at State Project team offers biweekly half-day training sessions in a computer lab. Morning and afternoon sessions are available. When you register, be sure that the date and the ticket type you select are the same. The sessions start with a 45-minute hands-on walkthrough of profiles, delegates/arrangers, receipt management and apps available on mobile devices. Attendees should be prepared to sign in to their Concur profiles. The program continues with a 75-minute demonstration on the topic of request (formerly pre-trip authorization), including a Q&A session. Learning expense reports is covered in a 75-minute demonstration, including a Q&A session. Classes will start promptly at 8:30 a.m. or 1 p.m. It is recommend arriving at least 10 minutes early to give you enough time to log in to EBS. These events take place at various computer labs on the campus of Michigan State University. Visit Eventbrite for more details.

SEPT. 4 LANSING LOCAL INVESTOR EDUCATION WORKSHOP Investing in your own backyard seems like a no-brainer to most, but knowing if it’s right for you is another story. Dive into the nuances of community investments with this presentation. Come see a mock pitch and get your feet wet by asking questions, making decisions and learning from the experiences of others. This event runs from 6-9 p.m. at the Robin Theatre in Lansing. It is done in partnership with the Lansing Economic Area Partnership. Check out whatisgrubstake. com for resources and more information.

SEPT. 17 CAITC SEPTEMBER COFFEE REFRESH Join the monthly CAITC Refresh networking event. This month will be highlighting partner Capital Area Michigan Works! They will be speaking about the state of Michigan Going Pro funding. This is a casual, come-as-you-are opportunity to connect with capital area technology professionals who face similar challenges and share the same excitement for tech innovations. It’s also a great 26

opportunity to enjoy a hot cup of coffee. This event is free and open to all IT Council members. There is a $10 guest fee for nonmembers.

SEPT. 18 RECRUITING, HIRING AND ONBOARDING NEW EMPLOYEES The Michigan Chamber of Commerce is putting together an event to help employers understand the proper methods for searching and screening job applicants, how to avoid common pitfalls during the hiring process, and best practices when onboarding a new employee. Visit michamber.com for more information.

SEPT. 19 THE DRINKING LUNCH NETWORKING There was a time when it was expected that people would have a few at a business lunch, and then that tradition vanished. The Drinking Lunch is proud to be bringing back the afternoon libation without the judgment. So, bring some business cards, and raise a toast to The Drinking Lunch. Join a Special TDL in September as it hosts a charity cornhole tournament! Register to play or RSVP to attend: tickettailor. com/events/thedrinkinglunch/284170

SEPT. 24 10 OVER THE NEXT TEN AWARDS The 10 Over the Next Ten Awards program highlights the region’s top young professionals who, over the next 10 years, will become tomorrow’s business and community leaders. This program is brought to you by the Lansing Regional Chamber of Commerce and Grand River Connection. Contact Ashlee Willis at michiganpremierevents@ lansingchamber.org for more information.

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SEPT. 27

MSU HEALTH AND RISK COMMUNICATION DAY OF INNOVATION The Michigan State University Health and Risk Communication Day of Innovation runs from 10 a.m. to 4 p.m. in the Communications Arts and Sciences Building on the university’s East Lansing campus. The day includes a speakers’ panel, a networking luncheon and the annual Bettinghaus Endowed Lecture with speaker Dr. Kami Silk. Learn about the newest innovations and insights on health and risk communication during this opportunity for professional development. 10 a.m.: Innovations and Insights Panel. A panel of professional and academic specialists will discuss the latest trends in health and risk communication. Guests include:

• Anna Melville, director of population health at Sparrow Health System

• Alexander Plum, director of innovation at Henry Ford Health System

• Monique Turner, MSU professor and communication department chair

Noon: A free lunch will follow the panel. 2:30 p.m.: The annual Bettinghaus Endowed Lecture will feature Silk’s presentation on “Translational Communication Science for Transdisciplinary Research: The Breast Cancer and Environment Research Program.” Silk works on health message design, with an emphasis on translating complex health information to the public. Her current research focuses on designing health messages for women about links between environmental determinants and breast cancer risks. Silk is also interested in the role of health literacy and numeracy in audience understanding of risk messages, particularly among low-income segments of the population.

BUSINESS CALENDAR

WHEN THE GLSA SCORES – IT’S A WIN FOR GREATER LANSING

By Brendan Dwyer

Summer is a hot time for the Greater Lansing Sports Authority. The organization recruits sporting events of all kinds, oftentimes pitting the Lansing region against other destinations across the country. When the GLSA successfully wins a bid, it’s a win for the local economy. Many of the 100 plus events a year the GLSA has attracted occur in the summer months, keeping hotels, shops and restaurants packed and making an impact on area businesses. While dozens of events took place throughout the summer, a few particularly large events had a notable impact on the community. The Grand River Rumble, a top youth wrestling tournament in the country, brought over 3,000 wrestlers and their families from across the U.S. and Canada to Greater Lansing in July. The best-of-class competition welcomed age divisions from 9 and under to 18 and up at the Lansing Center.

WHERE BUSINESS GETS DONE #LOVELANSING, MICHIGAN

“Greater Lansing is an ideal site for tournaments of this magnitude, centrally located between Chicago and Detroit, right in the heart of the Midwest,” said Mike Price, executive director for the GLSA. “Our community is setting itself apart as a sports destination. The work of the GLSA and our valued partners is paying off.” Another massive event this summer was the USA High School Clay Target League National Championships, held July 11-14 at the Michigan Trap Association home grounds in Mason.

“Trap shooting is a growing sport among the nation’s youth, and we were very proud to host the best of the best for the national championships,” said Meghan Ziehmer, associate executive director for the GLSA. “The Mason facility is the fourth largest facility of its kind in the country, so we are proud to showcase it at this premier competition. It’s also great for us to see competitors and their families taking the time to explore Greater Lansing’s many shopping, dining and entertainment options.” For more information about the Greater Lansing Sports Authority, visit lansingsports.org.

This event, which included the best high school-age trap shooters in the nation, has grown to include 1,800 individual competitors plus family and fans from across the country for a four-day stay in the area. It was the second year the event has been held in Mason.

Brendan Dwyer is the Manager of Marketing Communications with the Greater Lansing Convention and Visitors Bureau.

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Access to Thought Leaders at Michigan State University La

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CONNECT, GROW AND THRIVE WITH FALL CHAMBER EVENTS Summer is coming to an end. Although it often is a time of rest and rejuvenation for people, summer for the Lansing Regional Chamber of Commerce was a time of planning, preparation and strengthening our excellent operations for our more than 1,000 members. This fall, we have an abundance of exciting events and programs for every member of the Lansing business community.

LEADERSHIP LANSING

10 OVER THE NEXT TEN

In this eight-month program, participants engage in seven workshops from October to May, where they are exposed to key institutions, industry sectors and business leaders that are the fabric of the Lansing region. Participants also receive training in individual leadership skills, including understanding how to identify and leverage their personal strengths.

Since 2007, the chamber has had the pleasure of honoring 120 of Lansingâ&#x20AC;&#x2122;s best and brightest young leaders. On Sept. 24, in partnership with Grand River Connection, another 10 exemplary individuals will join the elite group of leaders who are expected to contribute significantly to our community over the next 10 years. We hope you will join us in celebrating these community champions.

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We are excited to host our fifth cohort of Leadership Lansing this October. The program has helped more than 160 established and emerging leaders sharpen their skills and gain a greater understanding of how our diverse business community contributes to the overall quality of life in the region.

We canâ&#x20AC;&#x2122;t wait to see how this cohort will grow and strengthen or region.

LEGISLATIVE

ECONOMIC CLUB The Lansing Regional Chamber of Commerce Economic Club speaker series features locally and nationally prominent speakers covering a broad spectrum of business-related topics ranging from economic trends and business success stories to the latest in management and leadership techniques. The economic club luncheons provide members with an excellent opportunity to network with more than 350 of the area’s key community, business and education leaders. The Lansing Regional Chamber of Commerce Economic Club is the place for Greater Lansing businesspeople to connect and network with their contemporaries as well as hear from a variety of influential leaders about current economic, social and governmental issues. The economic club meets at the Kellogg Center at Michigan State University. We hope you will join us for one of our extraordinary speakers this fall:

• Sept. 12: Samuel Stanley Jr., Michigan State University president

• Oct. 17: Anthony Scaramucci, founder and

• Nov. 21: The 2019 Celebration of

Regional Growth Awards • Dec.10: The 2020 Economic Forecast with Bill Adams, vice president and senior economist for PNC Financial Service Group Register for our economic club luncheons at lansingchamber.org.

CHAMBER UNIVERSITY Born out of the needs of our small-business members, Chamber University aims to teach small-business owners tangible pieces of information that they can take back to their offices and immediately implement to save time and money. Our fall lineup is better than ever, with Lansing experts giving guidance on the top issues facing the business and nonprofit worlds.

• Oct. 10: How to Identify, Retain and Mobilize Your Board

• Nov. 13: Closing Out Your Sales Year • Dec. 17: AI and Chatbots … Should My Business Use Them?

LRC BUSINESS ROUNDTABLES Finally, one of my personal favorite programs is back this fall – the Lansing Regional Chamber of Commerce Business Roundtables. Our business roundtables are a unique opportunity for business, community and government leaders to collaborate and learn about what is happening in the region. Join the more than 100 people who already participate in our three roundtables.

• Delta Government Roundtable: first

Wednesday of every month at 8 a.m.

• Lansing Roundtable: second Wednesday of every month at 8 a.m.

• East Lansing-Meridian Township Roundtable: third Wednesday of every month at 8 a.m.

Don’t miss out on your chance to connect, grow and thrive with the chamber this fall. For more information, including specific dates, locations and times on our fall events series, visit lansingchamber.org or contact me directly at sjapinga@lansingchamber.org.

co-managing partner of SkyBridge Capital, former White House communications director for the Trump administration

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HAYES GREEN BEACH PRESIDENT AND CEO HONORED WITH MHA HEALTHCARE LEADERSHIP AWARD Hayes Green Beach Memorial Hospital has announced that Matt Rush, the president, and CEO, has been honored with the Michigan Health and Hospital Association’s Healthcare Leadership Award at the MHA annual membership meeting. This annual award recognizes exceptional individuals who have provided outstanding leadership in health care organizations and to the health and well-being of the community. “Each of these leaders possesses the ability to collaborate with their staff and local organizations, making meaningful differences in their facilities’ impact in their communities,” states MHA. Rush has led HGB for more than 20 years and has worked to keep HGB a patient-oriented hospital. “Being a leader in health care is a labor of love,” Rush said when he accepted the award. “It’s about heart, and it can’t

be done alone. The board of trustees and our hospital team are a large part of my heart and can be recognized as well for successfully carrying out our mission.”

DAVIS NAMED TO PREMIER LAWYERS OF AMERICA Jack C. Davis, an attorney with Loomis, Ewert, Parsley, Davis & Gotting in Lansing, has been selected for membership in Premier Lawyers of America, a prestigious, invitationonly organization that recognizes the top 1% of attorneys in America. Nominees must demonstrate excellence in their primary practice areas and must be nominated by at least one other peer attorney or hand-selected by the organization’s advisory committee. Attorneys selected for membership undergo a rigorous vetting process that examines case outcomes, legal experience, professional achievements, certifications, trial experience, educational history, teaching or publishing experience, peer and client feedback, ratings and reviews, and professionalism and ethics. “Membership in Premier Lawyers of America is reserved for top-rated attorneys

We can help you find

the right fit for your business

who are able to meet or exceed demanding selection criteria,” said Robert Nguyen, director of membership services for the organization. “Mr. Davis’ exceptional legal ability, client advocacy and success sets him apart from his peers.” A member of the Loomis Law Firm since 1966, Davis works with the business transactions, real estate, business entities, and probate and estate law departments. He has served on several international delegations to advise government leaders on trade and international tax matters for the development of a free market economy.

MICHIGAN HEALTH & HOSPITAL ASSOCIATION PRESENTS AWARDS TO HEALTH CARE LEADERS The Michigan Health and Hospital Association has held its annual membership meeting and presented awards to several exceptional individuals and programs. The sepsis team at Spectrum Health, Grand Rapids, was honored with the MHA Advancing Safe Care Award, which was created to recognized health care

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teams within MHA-member hospitals that demonstrate a fierce commitment to providing the best quality care. Three hospital programs were chosen for the 2019 MHA Ludwig Community Benefit Award, which is presented to member organizations integrally involved in collaborative programs to improve the health and well-being of area residents. The MHA Special Recognition Award was presented to four individuals for their extensive contributions to health care. State Sen. Peter MacGregor, R-Rockford; Oakland County Executive L. Brooks Patterson; Mary Ursul, senior advisor for Converys; and Marilyn Litka-Klein, vice president of health finance at MHA have all been recognized for making contributions on behalf of Michigan hospitals and protecting funding that supports access to care.

APPLICATIONS FOR 201920 LEADERSHIP LANSING PROGRAM NOW AVAILABLE

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“We couldn’t be more pleased with the response that the community has had for Leadership Lansing and the success of our first four years,” said Tim Daman, LRCC president and chief executive officer. “The feedback we have received from those who have participated has been very enthusiastic, and many individuals have already expressed interest in enrolling in our next program.” Leadership Lansing is an eight-month program in which participants engage in seven workshops, where they are exposed to business leaders, industry sectors and important institutions that are the fabric

LANSING REGIONAL CHAMBER STRENGTHENS GROWING TEAM The Lansing Regional Chamber of Commerce (LRCC) announced the addition of Marcy Rzepka and John Pompei to its ever-growing team. Rzepka will be taking over the position of a member relations manager and Pompei will work as the chamber’s digital media manager.

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The Lansing Regional Chamber of Commerce (LRCC) announced it is now accepting applications for the 2019-20 Leadership

Lansing cohort. Leadership Lansing is a program in which leaders develop a greater understanding of how important community institutions contribute to the overall quality of life in the region.

of the Greater Lansing region. Examples of some of the workshops in past sessions have focused on topics of government, education, manufacturing, insurance, health care, homegrown businesses and entrepreneurs, cultural gems in the region, and the history of Lansing. Participants also have received training in individual leadership skills such as how to identify and leverage their personal strengths. Leadership Lansing is facilitated by credentialed coaches and certified leadership instructors Susan Combs, MBA, PCC of Susan Combs Coaching and Consulting; and Ross Woodstock, ACC of Kolt Communications.

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“We’re excited to welcome Marcy to the organization to help us build a better chamber, stronger community and more vibrant region,” said Michelle Rahl, LRCC vice president of business development. “The chamber’s growing team will allow us to enhance our high level of customer service while continuing to deliver value and outstanding experiences to our more than 1,000 members and our region’s business community that we serve.” Rzepka will be focused on new business developments and membership engagement, while Pompei is responsible for managing the creative design, digital media production, website management, social media content and supporting the communications department. “John’s experience working in marketing and media production, consulting and customer service will be a tremendous asset to the chamber’s business development and member engagement efforts,” said Eric Dimoff, vice president of marketing and communications. “We look forward to seeing the positive impact he will bring to our team as we work relentlessly to help businesses connect, grow and thrive.”

MASON AREA CHAMBER OF COMMERCE AMBASSADORS HOLDS A RIBBON-CUTTING CELEBRATION

ORIGAMI BRAIN INJURY REHABILITATION CENTER AWARDED GRANT

The Mason Area Chamber of Commerce Ambassadors, to celebrate the momentous 100th anniversary of M-36, provided a ceremonial ribbon-cutting. Also assisting MACC President Mike Waltz outside the Mason Area Chamber of Commerce Hometown USA Visitors Center on M-36 are the community leaders and members of the Tin Can Tourists group. The Tin Can Tourists also were celebrating their 100th anniversary this year along with the 100th anniversary of the Michigan state parks. The Tin Can Tourists group has been caravanning across Michigan, including a two-night stop in Mason at the Ingham County Fairgrounds.

Origami also hosted the 13th annual Brain Injury Symposium of Mid-Michigan. The event brought together interdisciplinary professionals interested in the field of brain injury including physical therapists, occupational therapists, speech-language pathologists, vocational counselors, recreational therapists, case managers, discharge planners and health care students. Origami also announced two promotions within its organization. Amy Hedley was promoted from billing supervisor to business office manager and Anne VanKirk was promoted from medical biller to accounts receivable specialist.

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Origami Brain Injury Rehabilitation Center has been awarded a $10,000 grant from General Motors for its Driver Rehabilitation Service. The funds will help provide education and training to improve driver confidence, safety and independence, and will assist people with neurological dysfunction and developmental disabilities.

NOTABLE NEWS

Origami also welcomed two new employees. Colette Chap is their newest occupational therapist and Lindsay Hunt will be the facility’s newest speech-language pathologist. Both interned at Origami last fall.

PMAC HOMES NEWEST TEAM MEMBER MacIntyre and Cowen RE/MAX Real Estate Professionals – Grand River team has a new buyer agent, Lucas Cairns. He was born and raised in Haslett, but since moving to Lansing has called Lansing home. Cairns is more familiar with the Greater Lansing area, which helps him to find homebuyers the home they are dreaming of.

FIRST NATIONAL BANK OF MICHIGAN APPOINTS BOARD MEMBER First National Bank of Michigan, a Kalamazoo organization, has appointed David G. Echelbarger to its board of directors. Echelbarger is the managing partner at Echelbarger, Himebaugh, Tamm & Co. P.C. based in Grand Rapids. Echelbarger will serve on the Information Technology Steering Committee. “David’s business insight, coupled with his entrepreneurial and leadership skills make him a great addition to our board,” said Daniel Bitzer, president and CEO of First National Bank of Michigan. “We are pleased that David has accepted a position on our board. We look forward to working with him, as his professional experiences will contribute immensely to the future of our bank.”

MASON CHAMBER EXECUTIVE TO RETIRE IN OCTOBER Doug Klein has announced his plans to retire as executive director of the Mason Area Chamber of Commerce in October. He is the longest-serving executive director of the MACC in the organization's 47-year history. Klein was recognized for his activities by the MACC with its President’s Award in 2004 and its Special Recognition Award in 2013. He has served on Lansing Regional Chamber of Commerce committees and has been an ambassador to that chamber for the past few years. In 2018, Klein retired from Lansing Community College as an adjunct professor of public relations, communication, business and marketing. In 28 years at LCC, Klein

earned recognition on four separate occasions as a Salute to Excellence and Employee Recognition award winner, twice as an individual and twice as a part of a team.

the Lansing district in his new role and responsibilities,” said Jim Ives, president of Rose Pest Solutions. “We are confident in John’s ability to take Rose to the next level.”

After retirement, Klein plans to continue consulting for a limited number of businesses through his one-person public relations and marketing firm, Star Associates.

MANER COSTERISAN EARNS ‘BEST ACCOUNTING FIRM TO WORK FOR’ TITLE

ROSE PEST SOLUTIONS PROMOTES KANDLER TO LANSING DISTRICT SUPERVISOR Rose Pest Solutions has announced that John Kandler has been promoted to district supervisor and will be overseeing the company’s Lansing service area. Kandler has been a service technician in the same market since 2017 and will assume all aspects of the district operations in his new role. Kandler also will lead recruitment, hiring and training of all new employees joining the Rose Pest Solutions team. “John’s strong client service skills and his proven ability to prioritize and handle multiple tasks will greatly benefit him and

For the fourth year in a row, Maner Costerisan has been recognized by Accounting Today as one of 2019’s “Best Accounting Firms to Work For.” Maner Costerisan is one of the premier locally owned CPA firms in mid-Michigan; they are proud to be seen as a firm that excels at creating a quality work environment for its employees. “It is an honor to again be recognized as one of Accounting Today’s 2019 Best Accounting Firms to Work For,” said Jeffrey Stevens, CPA, CITP and president of Maner Costerisan. “Maner Costerisan is dedicated to making the working environment very positive and employeefriendly. It is humbling to again be selected as one of the best in our business.”

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Accounting Today has partnered with Best Companies Group to recognize 100 of the best employers in the accounting industry that benefit their economy, workforce and businesses. Participants were considered by meeting the following criteria: being a firm for accounting and located in the United States with at least 15 employees and having been in business for more than a year. Two distinct surveys were included in the process of consideration. The first of which was a 25% evaluation looking at each workplace’s policies, practices, philosophies, systems and demographics; the other 75% of the determination was based on employee surveys to measure each firm’s employee experience. These scores determined the top firms and the final ranking. Best Companies Group both manages and analyzes the data to determine the final ranking.

50 years since Lawrence and Clara Belle Burgess bought Dairy Hill and 40 years since Ruben and Shirley (Burgess) Droscha bought Dairy Hill from them. Assisting Ruben Droscha were family, current employees, community leaders, former employees and community members.

KIRK RAY JOINS THE UNIVERSITY CLUB BOARD OF DIRECTORS

MASON AMBASSADORS HAVE RIBBON CUTTING FOR DAIRY HILL

McLaren Greater Lansing President and CEO Kirk Ray has been elected to the University Club of Michigan State University’s board of directors. Ray currently leads McLaren Greater Lansing’s two hospitals, while overseeing the construction and opening of a new $450 million health care campus in Lansing, adjacent to the University Club. Ray began his three-year term in July. “The University Club is honored to have him join the board,” said University Club CEO and General Manager Karen Grannemann.

The Mason Area Chamber of Commerce Ambassadors provided a ribbon cutting to celebrate two anniversaries at Dairy Hill, 601 E. Ash St. in Mason. It has been

“His leadership and business skills, as well as his extensive use of the club’s facilities and services, will be an asset to the club.” Ray earned a bachelor’s degree from Ball

State University and a Master of Business Administration degree from Indiana Wesleyan University, and is an active member of his local community through his service with several organizations that focus on patient safety and quality, population health and economic development. He also received the Ball State University Distinguished Alumni Award in 2012, along with many other honors throughout his career for community service and business leadership.

MSUFCU EARNS AWARDS FROM MARKETING ASSOCIATION OF CREDIT UNIONS Michigan State University Federal Credit Union announced it has received two awards from the Marketing Association of Credit Unions (MAC). The awards were in the Direct Mail Series and Marketing Segment Program categories. In the Direct Mail Series, the MSUFCU team created and sent mailers to incoming Michigan State University and Oakland University students and their parents promoting a $100 offer to those students opening new checking accounts. For

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MSU, the response rate was 22.47%, and for OU, the response rate was 16.71%. The average response rate for direct mail campaigns is generally 0.05% to 2%, according to JWM Business Services. For the Marketing Segment Program, the MSUFCU team appealed to new MSU and Oakland University students with an introduction to the credit union. The combined response rate for the mailers was 20.64%.

“We are excited to receive these awards in recognition for our team’s work in promoting our products and services to prospective members,” said Deidre Davis, MSUFCU’s chief marketing officer. “It is rewarding to connect potential members in a way that resonates with them. These mailings also inform them about a great opportunity to establish a partnership with a financial institution whose mission is to help them achieve their dreams.”

MICHIGAN STATE UNIVERSITY FEDERAL CREDIT UNION ANNOUNCES ITS BOARD OF DIRECTORS

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April Clobes, Michigan State University Federal Credit Union’s president and CEO, has announced the list of people who will be serving as the credit union’s board of directors for 2019. “This group of volunteers serving on MSUFCU’s board are uniquely qualified to lead the credit union’s strategic direction and continued development of our products, services, digital and branch growth,” said Clobes. “We are fortunate to have a talented and dedicated board who gives their time and skills to help govern the credit union.” Angela W. Brown will be serving as the chair, along with Gregory Deppong, CPA as the vice-chair. Ernest Betts, Ph.D., will be the treasurer; Sue Carter, J.D., will be the secretary; and Bill Beekman, John Brick, Ph.D., Michael Hudson, Steven Kurncz and Janet Lillie, Ph.D., will serve as the rest of the board. “I am pleased to begin serving as the chair of MSUFCU’s board of directors,” said Brown. “As the credit union continues to expand into new Michigan communities, such as Oakland County and Holt, and identify and develop innovative products and services to help members achieve financial success, the board will provide direction to ensure MSUFCU remains a leader in the financial industry.”

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