PEOPLE PROFILE

A Diplomat for All Seasons

Danny Ng shares his love for his company and his community. BY TERESA KENNEY

Growing up in Malaysia, Danny Ng wanted to be a diplomat. And he is … sort of. As director of sales for Four Seasons Resort and Residences Whistler, he welcomes guests from around the world, serving as the hotel’s ambassador—a role he relishes as a 25-year Four Seasons employee.

“I started off with Four Seasons as an intern. [I explored] different opportunities—from the kitchen to housekeeping to the front desk,” says Ng. His curiosity eventually led him to a one-week internship in the sales office, and the rest, as they say, is history.

Ng has worked at Four Seasons hotels in Hong Kong, Chicago, New York and Whistler, where he’s been for the past 12 years. It’s here where he and his wife are raising their three children. “Living here, kids get to be kids. In the summer, they ride a bike and go hiking and climb trees. In the winter, they go snowshoeing or put on a pair of skis and off they go,” he says.

That feeling of community is what’s kept him at Four Seasons, too. “[Working at Four Seasons] is kind of like a family. … How we do business, how we treat our internal and external customers is exactly the same,” he says.

Ng puts his diplomacy skills to work, negotiating with groups and working within their budgets. “Creative ideas don’t necessarily equal high cost. You could actually do simple things that can create a memorable experience. We have a group that comes here in the summer, and we use the resources that we have, like myself and a few of my colleagues who are fairly active.” Ng and his colleagues create run and cyclist clubs for the delegates, leading them through some of Whistler’s favorite trails and pairing individuals with guides of similar fitness levels. Ng, who is a passionate triathlete but always quick to share a funny story at his own expense, notes, “Myself, I’m the slowest runner. I would take those who would like to go for a 2-mile jog around the forest,” he says, punctuating his comment with an infectious laugh.

Spoken like a true diplomat.

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