Gregor Doverty - Service Designer

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GREGOR DOVERTY A BIT ABOUT ME... Hello, my name is Gregor and I am a designer. I am fascinated by people and love to ask why we do things the way we do.

! ! 1. DEFINE BRIEF

2. PRIMARY RESEARCH

3. ANALYSE + SYNTHESISE

Using data, goals and

Use

research

Map experiences, journeys

relevant details supplied

methodology to build upon

and interactions to identify

by client, establish project

earlier research. Interviews,

design opportunities,

scope, deliverable and

rapid ethnography, active

challenges and pain points.

time scales.

observation etc.

effective

People fascinate me and being a designer means it is my job to question, explore and make sense of the decisions we all make every day. I didn’t know it at the time, but my career as a designer started unofficially aged 7 when I drew out and built a house for Action Man. It wasn’t until I studied Product Design and Art School that I really began to join the dots and understand the impact design can have

!

!

6. USER SCENARIOS Run

solutions

through

scenarios to identify any issues early in development. Scenarios are based on user journeys, experiences

!

5. IDEATION

4. USER PERSONAS

Use ideation techniques

Based on observations,

to

create

develop

multiple

well

defined

possible solutions. Avoid

user personas, Quotes,

constraints created by

Attributes, Context, Goals.

current solutions.

and personas.

on our lifestyles, interactions and experiences.

!

My approach to design (shown right) is

-+

founded in a belief for the need for user centred practices. This process is by no means concrete, in fact the opposite, I re-imagine and evolve these elements to suit my brief/ client/challenge. Please have a look at my portfolio and give

7. PROTOTYPING

8. USER TESTING

9. PRODUCT LAUNCH

Build lean, functional proof

Use focus groups, mock

Let people know about it.

of concept prototypes for

up

Shout out, don’t be shy!

mock up testing. Build

genuine environments to

in the MVP

test solutions. Document

environments

accordingly.

me a shout if you have any questions. GRD_

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and


projects

YOUR BAG IS SAFE

OPEN SOURCE STIRLING

NFU COMMUNICATIONS

GLASGOW MUSEUMS

COMMUTER HOLDALL

OAKGROVE SCHOOL

Creating a digital resource map with

Experience mapping and service

Designing new experiences with

Designing a solution for luggage

Exploring

local artists and cultural practitioners.

design with corporate employees.

museum visitors.

theft and loss on public transport.

experiences through design.

Resource Mapping

Corporate Identity

User Interviews

User Interviews

User research

Public Engagement

Experience Mapping

Participant Recruitment

Ethnographic Research

Experience mapping

User Personas

Co-design workshops

Public Engagement

User Personas

Co-design workshops

Wireframing

Ideation

Co-design Workshops

Ideation

Ideation

Data collection

Prototyping

Data Analysis

Prototyping

Prototyping

GIS platform

Data analysis

CAD

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primary

pupils

play


OPEN SOURCE STIRLING DUration May 14 - Dec 14 (8 months)

Brief Build an online resource for the creative and cultural community within Stirling which has potential to make the city a more culturally diverse and connected place. The project used GIS technology, resource mapping techniques and a public engagement programme to create an asset for the local community.

challenges understanding User needs Design a platform built around of the goals, aspirations and technical ability of the individuals and organisations working within the local area. Technical knowledge The design team had not worked with GIS software previously and lacked

technical

knowledge. public engagement Due to previous consultations within the area, there were some latent issues relating to community perceptions and willingness to GRD_

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engage within the project.


Approach

overcoming challenges

Resource mapping explores the tangible user data

and intangible resources within an area or community, data collected is used create an interactive map of local resources. The project

Early consultations were used to publicly present

had two main areas running in parallel.

the project and engage local communities in research to draw up a list of priorities for the

1. Developing the online platform

platform. Using creative workshops and other research activities, opinions an aspirations for a

2.

Delivering

of

public

more connected community were explored and

project

goals,

analysed. Questions focussed on areas such as

aspirations activities to encourage community

user’s technical ability, existing networks in the

participation in resource mapping activity and

area and user goals.

engagement

a

programme

promoting

buy-in. TRANSPARENCY

Project Team

Transparency was the key to tackling underlying

The project was delivered in partnership by

community tensions and moving forward from

three organisations, icecream architecture,

earlier, unsuccessful consultations.

Artlink Central and Creative Stirling.

Along with the website and mailing list, social

Gregor Doverty - Project lead, ICA

media was used to push out any project

Paul McDondald - Graphic Designer

news, events or opportunities. Being open

Anna Srpova - Project Delivery

about funding, project goals and managing expectations was key to gaining community

Joe Hall - Project lead, Creative Stirling

buy in.

Dan Nunan - Developer Emily Tucker - Project Delivery

Regular open meetings were held to offer opportunities for community members to

Kevin Harrison - Project Lead, Artlink

provide feedback and participate.

David McQuatt - Finance Officer GRD_

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APPROACH

USER PERSONAS

Informed by early research findings I was responsible for creating data driven user personas built around real goals, opinions and technical ability. These personas were also used during public presentations to demonstrate project goals and values to improve local buy in.

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1.

BROWSE Navigating site within any

2.

SEARCH Search to find specific content.

3.

Add data to resource

4.

PROMOTE Products, services

5.

opportunities,

map.

interaction.

Home

CONTRIBUTE

Search for other

Search for

Timeline

Post wanted add

Add images

Can’t find what

Directory

board

Create profile

caterers

attend event,

Browse collab

Add resource

dancers

Get involved collaborate

Goals

What is OSS

CONNECT

of work

she is looking for

Add link to website Home

What is OSS

Browse directory

Collaborative Event.

WANTED : Mobile caterer for dance events.

Update profile Browse collab

Blog

board

Blog Post

USER JOURNEYS I created site maps to understand and visualise how users could interact

Home

Blog

Upcoming

Search upcoming

with the site and each other. Two user types were identified with five

events

event tags

levels of site activity to set limitations when considering the user’s navigation through the site. These were describes as, Browsers and

Blog Post

Event page

Active contributors.

Event page

User journeys and personas allowed me to create UX documents to brief the developer and ensure all team members were on the same page. GRD_

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PROTOTYPING None of the design team had worked with GIS platforms before. This lack of technical Wallace Street

knowledge meant it was challenging to create early prototypes for public demonstrations and d

oa

dR

et

Creative Stirling

ea

fth

glas

Stre

Upper Bridge Street

wel

l Ro ad

A9

hin

reet

W

e St

Pass

events.

an Cow

eich

lleng

Dou

Burughmui r Road

Be

Cro

Wallace Street

To overcome this, I learnt how to use Tilemill,

Stirling Castle

Low

Cowa

er Ca stleh

a digital map building tool, and Axure to build

hill

stle Ca

reet

ne St

r pe Up

ill

proof of concept prototypes. Ca stle

Co

dge

Ro ad

Q

uee

n

Str

ee

Burughmuir Road

per Up

Uppe

rn

r Bri

Ba

St

urt

t

hill

tle Cas ec Goos

A9

Peotry Slam Mediterranea Restaurant

Road roft

Viewfield Place

Irvine

Place

Events

Irv

Pla

ce

y’s

Mar Place

ar StM

ine

d

Wyn Barnton Street

Darnley Street

t

d

ad ft Ro

uir Roa

First Fridays Barnton St Music

e

Plac

ecro

Mar

First Fridays Curly Coo

tree

reet

Goos

cess S

d St

Burughm

Prin

Broa

Holy Rude Church

A9

The Tolbooth

Cowane’s Hospital

ris Te

reet

rrace

on St

Barnt

Mor

Creative Stirling Freedom Versions/ 14Zero Creative Stirling

s

StJ

Gar d

en

oh

nS

tree

al Roy

First Fridays Morrisons Cold Beer Co

Ba

t

ker

Du

mba

Maxwell Place

Bow Street Community Event Stirling Boys Club

Jail Yard Music

Str

eet

rto

eet

Europa Music

A81

Str

n Ro ad

Ba

nk

1

oa

nR

tio

Sta The Smith Gallery and Museum

Ba Road

ce

A811

t

itta

lS

tre

Artist Maggie Montgomery

et Pop Up Cinema Burgh Coffee House

First Fridays The Arcade

Kin

g

A811

Str

Place

Place

ee

t

Pop Up Cinema Burgh Coffee House

Corn Exchange Road

Place

Clar

endo

n Pla

ce

oral

ray

ria

Albert

Victo

Balm

Clothes Swap Party Yoga Tree Studios

Jail Yard Music 14 King Street

Mur

Place

Clar endo

n Ro ad

Queen

s Ro ad

rS

tree

ria

rt Pla

Pop Up Cinema Brea Restaurant

ke

Sp

Victo

Albe

Victo

rai Sq

uare Alb

ert

e

Road

A81

rom

Victo

rai Sq

by Pla

ce

First Fridays Allan Park South Church

Pop up cinema Allan Park South Church

Alla n Pa

rk

Claren don Pla

ce

uare

Cultural Corridor

Ave nu

Aberc

Gle be

ens

Que

Cultural Event

Plac

1

Local Artist e

Cultural Organisation

Artist June Carey

Glebe Aven

ue

PROFILE + LOCATION

TILEMILL GIS

interactions with the site, learning about the project goals,

Users are able to input details relating to their products and services,

Interactive maps were built using Tilemill

events and opportunities.

profile, location and venue/studio opening times.

and CartoCSS.

The first stage of user journey focussed on the users first

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Street

Pop Up Cinema Destiny Church

Port

BROWSING, SEARCHING

A811

Heritage Point


RESULTS

140+

users mapped on platform

7 6

events held

Local artists commissioned

8 5

resulting

platform

paired

with

engagement programme has already

Voluntary positions

3

open Source Results The

paid positions

Open meetings held

the had

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a significant impact on the area. Taking this approach has created a mechanism for open dialogue between cultural practitioners. local authorities and funding bodies. GRD_

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artists and org’s signed up for next open meeting


CO-DESIGNING COMMUNICATION

1. DEFINE BRIEF Establish deliverables, timescale, points of contact, feedback schedule etc. 2. BASELINE RESEARCH

DUration

Gain understanding of company goals, ethos, strategy, business model,

July 14 - Sept 14 (9 weeks)

customer relationships, products and services, current communications

Brief Insurance

provider,

Union, had identified their

current

system etc.

National

Farmers

communications

3. DEVELOP METHODOLOGY

!

inefficiencies within

Develop methodology research and co-design.

systems.

Their communications team felt employee

4. COLLECT USER DATA

awareness of strategic company information could be improved by the introduction of an

interactive,

sharepoint.

physical

Icecream

communications

architecture

Create experience maps, journey maps and visualise

commissioned to develop and deliver co-

routines.

design workshops involving employees from findings would be used to create wireframe

gathering key information

5. SYNTHISIZE DATA

were

both Glasgow and Cardiff premises. These

challenges

Explore user experience data, map journeys and routines.

-+

!

designs.

It was vital for the design team to achieve a strong understanding of the three priority areas, • current communications systems

6. IDEATION Develop and delivery of ideation + prototyping workshop

• how employees interact with these systems and each other • corporate culture with the organisation.

7. DESIGN SOLUTIIONS Develop design solutions based on user designs and

!

managing expectations

findings

Ensure

8. INTERACTION WORKSHOP

and opinions were nurtured and treated

Explore and test desired methods of interaction with users

appropriately whilst managing expectations of

employee’s

ideas,

aspirations

a new solution. 9. REFINE DESIGNS

client’s assumptions

Informed by findings

The idea for the sharepoint came from the NFU communications team. These assumptions

10. CLIENT PRESENTATION Visual and verbal presentation of findings and designs. GRD_

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had to be verified to ensure this was the best possible solution.


APPROACH

Project Team

The design team developed an innovative

Gregor Doverty - Project Lead

co-design methodology delivered over three

Alison Bell - Project Delivery

phases,

Anna Srpova - Project Delivery

A. Scoping

B. Prototyping

C. Collation.

Paul McDonald - Graphic Design

a. Scoping

The first workshop asked employees to map out routes of communication and routines to identify any frictions/bottle necks/ pain points in the current system. Participants were asked to explore who were communicating with, what they were communicating about and which systems were being using.

Mapping Interactions

Asking the groups to break up their daily routines in terms of communications built a map showing the links between time and locations of communication. These steps allowed the design team to achieve a strong understanding of the matrix of systems used, terminology and interactions. GRD_

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b. Prototyping Informed by scoping findings, mock up models and test environments were created containing existing elements of the communications system.

Ideation

activities

encouraged

employees to explore their ideal methods of communication using the current system elements by removing/ repositioning /altering such elements. Participants were given the chance to draw on their experiences and knowledge of company culture, processes and strategies to design new solutions. These findings were used to create a list of priority elements to be included in designs for the physical sharepoint.

Mapping communications

Employees

were

asked

to

explore

communication scenarios by tracing routes of specific communications to create a chain of system elements involved. Once the communication reached the point of businesswide distribution, participants were asked to explore potential new methods which were then analysed by the group as a whole. GRD_

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c. collation, scenarios

Creating a prioritised list of communication elements allowed me to make research tools which would allow employees to create a scale model of the share point. These building blocks could be used to test out interactions by getting employees to act out how a communication scenarios may play out. For example, a team briefing at the beginning of a shift. Participants were asked to consider how much physical space should be afforded to each section of the wall and which method of interaction would be most efficient. Images showing different ways of displaying information were shown to encourage the group to think beyond a digital screen.

user feedback

Employees were asked to mark ideas on three criteria; feasibility, viability and desirability. This ensured expectations were managed realistically and the design team were not over promising a solution which could not be delivered on a modest budget. Shown above are two outcomes from this workshop digitised for final presentation.

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Results As set out in the brief, the design team created wireframe designs over three pricing points. Each wall comprised of the communication elements which were of highest priority to the business and employees and had been tested using various scenarios to ensure effectiveness.

STREAMLINED SYSTEM

2. DATA INPUT

Taking this research and design methodology allowed

Introduce a more effective method of data input for

the design team to explore the client’s assumptions and identify where the real need lay.

employees which reduces duplication of effort and saved time.

The findings showed that rather than focus on the mass distribution of information at the end of the chain, it would be of greater benefit to look at how information could flow through the system in a more streamlined way. This was communicated to the client after the second workshop however they were unwilling to deviate from the plan and insisted the design team continue with the wireframe designs. I presented three key recommendations to NFU’s Board of Directors during the final presentation, half of whom were stunned to learn such problems existed. All three recommendations have since been introduced with great effect.

1. COMM’S TEAM

3. WORK WITH EMPLOYEES

Invest in the communications team, give more

Work with employees to explore the communications

defined roles with greater input through internal

system in more detail to understand how best to create

communications.

a more integrated, streamlined system.

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MUSEUM AUDIENCE EXPERIENCE

challenges

DUration

To develop a research methodology capable

Methodology

of collecting responses on a city wide basis as

March 15 - June 15 (12 weeks)

well providing opportunities for participants to provide more in-depth responses.

Brief Glasgow Museums wanted to improve their visitors’ experience, so commissioned

Recruiting participants

icecream architecture to explore audiences’ current perceptions of museums and displays.

To

The research approach would to gain an

represented

understanding of what would increase visitor

Museums

were

research the

participants

demographics

who

identified

within the briefing documents.

numbers. Glasgow

recruit

particularly

interested to hear the voices of residents Data Processing

living in the North East of Glasgow, an area of high social depravation, and outline three main groups for the research team to engage,

With 325 research participants engaged in

families, young people and adults.

the project, it was vital to process the data in such a way as to maintain the accuracy of the responses and ensure this was done within the allocated time scale.

Project Team

Having not worked with such a number of responses before meant I was inexperienced

Gregor Doverty - Project Lead, Lead Researcher

in these methods.

Ian Findlay - Research Assistant Emma Wylie - Research Assistant GRD_

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approach The approach was split into two phases of research,

1. Awareness raising

2. Focussed sessions. 1. AWARENESS RAISING

Awareness raising sessions were held in public areas of high footfall to make contact with a large number of people in the shortest possible time. Research tools were used to attract the curiosity of those passing by before leading into a conversation about personal experiences and opinions of Museums. Questions explored current perceptions and experiences. Responses were written on labels and placed on a map of Glasgow , shown on the right.

2. FOCUSSED SESSIONS The second phases of research took a co-design approach to put workshop participants in the shoes of the museum display designers. Groups were introduced to the concept of curated objects telling a story before being asked to consider the stories and topics they would like to learn about. Recruiting the right research was key as set out in the brief. To achieve this, I worked with a number community and educational groups within the North East of the city who met the requirements.

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INTERVIEWS

RECRUITMENT Effective visual communication with strong

Small groups of participants were taken to an

people skills was key to gaining the trust of

interview area beside the workshops and asked

these groups and individuals.

the same line of questioning as used in the

By commissioning a professional photographer

awareness raising session. By holding interviews

to document the first phase of research, I

during the creative workshops, participants

was able to use high quality images of the

were able to provide much more in-depth

engagements to invite people to participate the

and considered answers as they were already

second phase.

thinking about their ideal museum experience.

CO-DESIGN I decided to use a co-design approach as I feel by asking research participants to use creative processes when answering questions, their responses are much richer. Rather than simply asking groups to tell me what they wanted to experience in the museum, I encouraged them to use their imagination and design it, resulting a more qualitative output. GUIDED TOURS IDEATION

+

After designing their ideal museums display,

STORY TELLING

groups would then present their ideas in the form of a guided tour followed by an open

Workshop participants were introduced to

group critique. This way of working will lead to

ideation techniques to help them explore

participants building upon each other’s ideas

topics of interest in detail. This helped groups

and often combining to create a new ideas

understand how their chosen topics could best

bringing together the best aspects of each

be presented in a museum display to create a

design and a sense of shared ownership.

rich visitor experience. GRD_

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S

R

A I S IN G E V

SUB THEME

E

4

4

SUB THEME

CO

D ES I G N

W

22

guided tours

words

chapters

KSHOPS OR

325

interest

display methods

SUB THEME workshops + tours

4

FINDINGS

My chosen method involved breaking the responses in to six main themes.

The total sample size from both phases of

I then explored the responses within

research was 325. Within the awareness

these themes and broke them down

raising phase, the research team spoke

into 21 more detailed categories. These

to 173 resulting in 574 individual points

were analysed to identity patterns and

of feedback.

establish the overall response.

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Once

I

have

created

between

and

was

able

connections to

draw

conclusions. I complied the final written report consiting of four chapters. As the final report has not yet been published, I am unable to proved any detailed findings.

O RT

themes

18,000

topics of

REP

6

responses

AL WRI T TE N

N FI

S

574

PARTICIPANTS

perceptions

NT

ARENE AW S

RESULTS


COMMUTER HOLDALL

challenges engagement People are notoriously unwilling to get involved in research within the public transport

DUration

environment. Even speaking to passengers on

Sept 11 - May 12 (9 months)

trains can be a challenge.

Brief

user criteria As this was a self generated project, I had to be

As a final year university project, the brief was entirely open. I choose to focus on public

sure I was not designing a product for myself ,

research approach

transport as this combined my three main

rather for a well defined and understood user.

area of interest at that time, urbanism, social interaction and community. My aim was to explore the various public transport environments, identify a problem and develop a solution, which would increase

Passenger interviews Observations

ys

r ve

Su

lin

ur es

es

b Pro

the amount of journeys taken on public

On

ys

st N

ve

rch sea gh e R ou ion thr cept de

Lo

st

Lo

es

ri Dia

ks

oo

b ote

outsourcing I was confident with my prototyping and making skills however I wanted the final Project Direction

product to be manufactured professionally. I had never worked with developers or manufacturers before.

transport.

guerilla research

I wanted to develop new guerilla research methodology so began leaving research hooks on trains for passengers to find. I left pocket diaries on trains exploit people’s curiosity/ nosiness. When opened, passengers would find a QR code to a website where they could me tell their own stories of loss/theft. GRD_

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research findings I carried out interviews with 40 passengers on train journeys from Glasgow to Edinburgh and Glasgow to London. This research showed that one of the main issues for passengers on train journeys is the threat of having personal items lost or stolen.

A high number of passengers cited luggage security as a problem. For the majority of passengers, the fear of loss/theft is a greater problem than the likely hood of having and item lost or stolen.

55 %

12 %

75 %

Of commuters have been

Of commuters have lost

Of commuters worry

victims of theft whilst using

personal possessions whilst

about the security of their

public transport.

using public transport.

possessions and luggage whilst travelling.

Quotes

Attributes

Context

Goals

“ I enjoy using the train but not being able to sit next to my bag on busy journeys makes me anxious and stops me being able to work.”

> Frequent user of public transport. > Frequent user of mobile apps, keep up to date.

> Regular business trips using both train and underground.

> Determined to maintain position of best performing employee within company.

> Works in Central London with 45 minute daily commute.

> HTC One X for work purposes.

> Keeps up to date with fashion trends online.

> Uses travel time to complete work tasks and hit

“ Being able to concentrate on work during a journey would be a bonus.” Richard Clements, 37 Recruitment Consultant

> Look good whilst doing it.

user persona Creating a well defined user persona allowed ensured my design ideas were grounded in research findings and explored real issues cited by passengers. Informed by these characteristics I was able to make key design and select appropriate materials for the holdall based in the pricing brackets and aesthetic.

targets. GRD_

decisions such as which OS to use for the app

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ideation Research had shown me passengers were worried about the security of their luggage whilst travelling. Based on these findings and informed by details set out in the user persona, I began ideating ways of creating a connection between a commuter and their bag during train journeys. I started with 100 rough sketches before taking the most successful forward for further development with more detailed sketching.

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scenario testing

David gets on his train only to find the carriage

he finds a space on the luggage rack but it is right at the end of the carriage, at

before putting his back on the luggage rack, he

packed with luggage space looking pretty limited.

least 10m away.

switches on the in-built bluetooth device.

on the way back to his seat, he launches the

The app and bluetooth device locate each other, pair up, and maintain

Known this, david can chill out, enjoy his journey

commuter app.

communication through out the duration of the journey.

and catch up with some emails.

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prototyping Ideation, concepts sketching and scenarios testing had allowed my to understand how my solution could address the relevant issues however the functionality of the bag needed to be explored through proof concept prototyping. By translating ideas in to 3 dimensions, I was able to understand how users could interact with the bag and get feedback on aesthetics. Taking a “quick and dirty� approach, I developed the design iteratively through scales models, material exploration and testing. I explored the functionality of the

Card Prototype

Foam Modeling

Early User Feedback

Small Scale Calico Prototype

Full Scale Calico Prototype

Functionality Testing

electronics using an Arduino board with Bluetooth modem and accelerometer.

Arduino Board with Bluetooth Modem

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outsourcing Whilst I was confident with my prototyping and manufacturing abilities, I decided to outsource production for the final product. This meant I would gain experience of working in such a way and that my final product would be of professional standard. YOUR BAG IS SAFE

To develop the app, I worked with a student developer based in London. The scenario journey and wireframe designs were used to explain the functionality and interaction required from the app. For the bag, I used CAD renders to brief a bag maker on construction phases. I moulded the leather ends and back panel myself before sending the pieces away for final assembly.

CHECK IN Users are able to check the security of

ALL CLEAR

ALERT

App checks status of bag and provides

As soon as the bag is disturbed, app

the bag when ever they feel necessary

user with reassurance of security of

will be able to notify user of any change

by tapping status button.

their luggage.

in status.

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Commuter Holdall GRD_

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OAKGROVE SCHOOL

Preparation

DUration Feb 14 - Mar 14 (6 weeks)

Brief

Delivery

Build

1. PROPOSAL+ BRIEF

4. WEEK 1: RESEARCH

Work with school to

Pupils introduced to

identify budget, time

basic design research.

mad/crazy pupils

scale, project scope

Homework task: speak

ideas in to realistic

and deliverables. Sign

to 10 friends and find

design which could

contracts.

out 1) there favourite

!

7. REFINE DESIGNS Design team refined

be achieved on

Oakgrove Primary School had been granted

area of school grounds

-budget. Model

a small budget to build a play area within

,2) Favourite playing

making, prototyping

their grounds. The head teacher was keen to

activity.

and creation of CAD

involve the children in the design of the play

technical package..

area to provide them with a new learning experience.

2. LAUNCH EVENT

challenges

Hijack school parent and pupil assembly

methodology

to announce project

! -+

5. WEEK 2: IDEATION Informed by home

!

8. ENGAGE CONTRACTORS

work research findings,

Using technical package,

pupils used ideation

a number of contractors

Neither my colleague or myself, Fionn Tynan

launch. Parent and

equations to explore

were asked to provide

O’Mahony, had much experience of working

pupil team were issued

ideas,

quote for manufacture

with children of such an age yet we needed

with cultural probes to

Activity x location = ???

and installation.

to develop a suitable co-design methodology.

explore and document

Group critique.

the school grounds. budget The school had been allocated ÂŁ5,000 for the project. Having such a small budget meant our solutions had to be truly innovative to achieve something great with minimal resources. outsourcing We decided to outsource manufacture and installation of the project and would need to

!

3. REFINE CO-DESIGN

6. WEEK 3:

9. SUPERVISE

PROCESS

PROTOTYPING

INSTALLATION

Informed by launch

Pupils made models of

On-site supervision to

event feedback, refine

concepts developed

ensure correct standards

process and create

during ideation phase

and dimensions.

workshop materials.

to explore scale and dimensions.

communicate designs effectively. GRD_

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APPROACH

week 3 : PROTOTYPING With three ideas chosen, the club split into

Fionn and myself created a co-design

three groups and built models of their chosen

program for a group of 15 pupils aged 7-9 in

idea. Models were then presented to the

keeping with the Scottish Curriculum.

group for an open critique. Once final model

Over three consecutive weeks, we delivered

was selected by the club using dot voting.

a programme which introduced the pupils to

The winning idea was developed further by

a basic design process and allowed them to

the design team towards a realistic solution.

explore their own experiences of playing. Week 1 : Research

A designer needs somewhere to sketch so to start, the “Design Club� made their own sketch books. Rather than getting them to think the types of play area they liked, we asked them to think about how they liked to play. This meant ideas were not limited to current play structures but focussed on their ideal play experiences and activities.

week 2 : IDEATION The second workshop started with creating two lists of priorities from homework activities. These list were then used to generate ideas with design equations. Ideas were sketched out and presented back for group critique. The top three ideas were selected using dot voting.

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final concept Building on ideas from the pupils, the final concept used modular components to create a flexible, interchangeable structure. The consists of 2 meter wooden posts stet in the ground along an equilateral triangular layout. Holes through the posts allow pupils to attach ropes, shelters and various components. Users are encouraged to create their own play structure and experiences rather than relying on a generic frame, slide or swing. The result is a system that helps to develop children’s problem solving abilities and dexterity. Modularity means the school are able to build additional sections of the structure if required at any point in the future.

cad models + technical drawings Outsourcing manufacture meant it was necessary to create CAD models and drawings to effectively explain designs in detail. Using the drawings, I was able to request quotes from a number of contracts and suppliers to ensure we were getting the best price and would remain in budget. During installation, I was able check the positioning of the posts was accurate and in keeping with the design.

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n atio c u d Ed tlan ty o c S li abi ain t s s Su a rd Aw

Castle of Scotland Construction of the “Castle of Scotland” was completed in May 2013. Oakgrove Primary have since been awarded first prize in Education Scotland’s Sustainable Grounds Award for developments within their grounds and have showcased our Design Club programme throughout Education Scotland.

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