jon grossman industrial + interaction design
jon grossman
c: 818.605.5151 e: jonoj2g@gmail.com t: @formfollows a: 9400 Swinton Ave, North Hills, CA 91343
where i study: University of Cincinnati
my experience:
College of Design, Architecture, Art, and Planning
Insync Design design internship
Mar 2011 - Jun 2011 & Sep 2011 - Dec 2011
Worked on many projects for a wide variety of industries, from medical and healthcare to cosmetics and EV chargers. Clients included American Standard, Avon, Fuji Electric, Merck, Church and Dwight, and La Prairie.
what i can do:
MeadWestvaco sponsored studio
Sep 2010 - Dec 2010
As part of a team, completed lifestyle research on the modern college student, then designed organizational products to be marketed under the Mead Five-Star brand.
Munchkin Inc. design internship
Jun 2009 - Sep 2009 & Jul 2010 - Sep 2010
Designed and tested products, picked color swatches, communicated with oversees engineers, and built models. Six products made it to production.
Jun 2010 - Jul 2010
Three-week trip to Taiwan and China. Attended a design workshop at National Cheng Kung University in Tainan and the World Expo in Shanghai.
IDSA
Hand sketch and render Sketchbook Pro and Photoshop sketching Create clean models in Solidworks and Alias Render in Keyshot, Shot, and Photoview Adobe Creative Suite 5 Basic programming in Delcam Powermill Microsoft Office if necessary Vacuum forming Basic prototyping with arduinos Make models like a pro
about me:
Asia Design Trip design student
B.S. Industrial Design Expected Graduation: 2014 GPA: 3.7/4.0 Dean’s List All Quarters
Industrial Designers Society of America
I’m a total film geek (My favorite director is Wes Anderson) Snowboarding over skiing Love the blues Loyal engadget reader... Not-so-loyal gizmodo reader.
Jr. Vice President
IxDA
Interaction Design Association
Founding President
FIRST Robotics Team Executive
High school robotics team
awards: Dean’s List (all quarters) NCKU Workshop Gold Design Award Cincinnatus Scholar Alumni Association Scholarship University Honors Travel Grant AP Scholar with Honor High School Science Achievement Award
Why don’t people use fire extinguishers? Many people hide their fire extinguishers under a counter or in the garage, which makes them inaccessible when they need them most. What improvements can be made to fire extinguishers to encourage their proper use?
How does a fire extinguisher work? Before redesigning a fire extinguisher, it was key to understand how the current models of fire extinguishers function. They operate on a very simple idea in physics: displacement of a liquid with air.
3
1
Handle Press Depressing the handle causes air in a compressed canister to escape.
1
CO2 Displacement
2
This air displaces carbon dioxide powder in the body of the fire extinguisher, pushing it up a straw.
2 3
Extinguishing The straw leads to the nozzle, which is aimed at the base of the fire.
photo by Casey Campbell
So, What’s Really Happening?
What Needs to Change?
Kitchen and house fires are some of the most ignored dangers in our livesthe reason being is that no one plans for a fire. Kitchen and house fires are some of the most ignored dangers in our lives- the reason being is that no one plans for a fire. Kitchen and house fires are not dangers in our lives- the reason being is that no one plans for a fire.
I interviewed a number of people, and here are some ideas from the interviews that helped fine tune what needed to be redesigned.
There were 331 fatalities as a result of those fires.
41% Of all fires begin in the kitchen
It’s high maintenance and not recyclable. When is it safe to use? When should the user buy a new one? How can they dispose of the old one?
“I don’t know how long it lasts or when to replace it. ”
331
41%
The mechanism is confusing. How is the mechanism activated?
156,000
“I don’t get where to begin?” “I’m afraid I might accidentally set it off.”
The leading cause of cooking fires is unattended food
In 2002, there were 156,500 reported cooking fires
“Ouch! It pinched me!”
It doesn’t fit in the kitchen.
42%
Where does it fit into someone’s house or life?
OF HOMES ARE UNPREPARED
42% homes do not have a fire extinguisher
5 MINUTES
UNTIL FLAMES FULLY ENGULF A HOME
A fire doubles in size every minute
“See, the thing is, I don’t understand where I’m supposed to actually put it! There’s no room in my kitchen and if it’s in the garage it’s too far in case of an emergency.” “I keep mine under the sink. It looks ugly.”
Design Ideation These are the initial ideation sketches done to find a direction to explore. The final direction was an integrated flip handle, where the activation mechanism is the opening of the handle.
Slide and Twist These directions had slide or twist activation methods to start the extinguishing process.
Thumb Trigger These directions involved using your thumb to launch the actual extinguishing fluid.
Inset Handle This direction has an integrated handle in the side of the body to keep the form clean.
Pull Down This direction was to have a handle that you can pull down to fire the extinguishing fluid.
Meet the Fireguard The final design is much calmer than existing fire extinguishers, allowing it to fit much better into the kitchen environment.
Zen Inspired The Fireguard is beautifully and intuitively simple, crafted to be a pure cylinder.
How it Works If an emergency arises, the Fireguard is not intimidating, and can be easily understood by it’s form.
Step 1 The Fireguard is locked in this position so that it can sit inert on a counter or in a drawer.
Step 2 The Fireguard is activated by lifting the handle. The handle snaps into place, and the nozzle is pushed out.
Step 3 Keep an eye on the air level as you fight a fire- the gauge is now on top of the fire extinguisher instead of the side.
Designed for Disassembly The Fireguard was designed to be reusable, as you no longer need to throw out a fire extinguisher every time it is used, or if the air runs out- simply replace the canisters.
Cam Gear A Cam gear pushes out the nozzle and the activation tube as the handle is rotated.
Activation Button
Pressure Gauge
Grip Base
Tucked in Handle
Compressed Air The compressed air is activated by the cam, which pushes a tube through this canister and into the Carbon Dioxide.
Carbon Dioxide The carbon dioxide canister is on the bottom to help with balance.
Removable Bottom The cap on the bottom is removable to allow easy access to the two canisters for recycling.
Pure Simplicity The Fireguard is ridiculously easy to understand. The Handle pulls out and the button launches the carbon dioxide.
WORK EXPERIENCE: ALL PROJECTS SHOWN WITH PERMISSION OF MUNCHKIN INC.
Designing baby care products for production photo by me! Employed right out of high school and the first summer in college, I designed baby care products sold internationally, with 6 projects making it into production, in addition to assisting the development team with sketching, product testing, and model making.
Want a Sandwich? Many young children stubbornly refuse to eat the crust on a sandwich. How can we make sandwiches more appealing to them?
? How can eating a sandwich be fun?
Exploring the possibilities
Final Directions
The challenge was to create a simple tool to cut off the crust and create a fun shape children would enjoy, with the restrictions being balancing scale of the cut pieces with the amount of bread wasted
Many different ideas ranged from “disguise kits” (with cut out moustaches and sunglasses) and “play kits” (a puzzle of some sort) to animal faces and interlocking animal shapes.
The concepts were refined to these final designs- we decided on interlocking animals over “embossed” animal faces, tangrams, and many other ideas due to the minimum bread waste, ease of production, and how easy it was to identify the forms. They will go on sale nationally in May 2011.
On the Shelves This is the final packaged product, available in the baby section of walmarts nationally.
Toddlers are Always Losing their Things Young children are constantly dropping things, from toys to sippy cups. How can we help parents keep track of these things when on the go?
Neoprene with fabric trim wraps around sippy cup
Plastic molded buckles allow for strap length adjustment
Fabric strap is heat pressed with pattern
Velcro pieces wrap strap around stroller
That Sippy Cup is Safe! The Cup Link prevents the cup from disappearing on the playground or when out for a stroll, saving money and heartache.
Design a Wipe Box This concept was done for Arm&Hammer baking soda infused wipes. Tap with indent to make removing the base easier
Lid Needs to have a spring-open Mechanism .
Hole for Wipes Rubber overmold to create airtight seal with lid.
Arm & Hammer Sticker
Ring keeps seal air tight
131.3 mm
Plastic bump that locks lid Rubber Overmold (Cross section for reference only needs engineering input) Rubber Overmold
153.3 mm
Small radius on corner of push button
76.1 mm
17.7 mm
Removable Plastic Base
A
A
Indent for label detail
Redesign of an Enterprise Device: The UPS DIAD Enterprise level devices have long been a source of bad design, especially in relation to human factors. In this project, I redesigned the UPS DIAD to streamline the delivery process by adding value for both customers and drivers.
DIAD I
DIAD II
DIAD III
DIAD IV
The Delivery Information Acquisition Device (DIAD) The DIAD was designed to replace the paper on clipboard delivery men were known for carrying around. The design has evolved to be less of a clipboard and more of a mobile device.
DIAD V This is the newest DIAD for UPS, and is currently being rolled out internationally.
photo by UPS
UPS is a Global Ecosystem with Vertical Integration
$ UPS Airlines
UPS Capital
Customers
UPS Airlines is an independent airline owned completely by UPS.
UPS Capital is an insurance company for logistics and delivery services.
The customers sign for packages from the DIAD
UPS CAN DELIVER TO 80% OF THE WORLD IN 48 HOURS
UPSNet UPS has it’s own global telecommunications network used to track vehicles and packages.
UPS Logistics UPS Logistics helps keep track of not only UPS’s deliveries, but any company who needs logistics services.
Drivers Drivers have to be kept in the loop as to what services their customers are using through the DIAD.
The DIAD was Created to Tie All this Together
What Needs to be Changed Many aspects of both the DIAD IV and DIAD V are both outdated and not designed well. These are the four aspects I will address when setting out on this redesign.
Communication Systems The communication hardware between drivers, delivery addresses, and the main UPS base needs to be more integrated.
Enterprise doesn’t have to mean ugly These products provided form inspiration for creating a timeless, yet rugged form.
Interaction Design The enterprise style interface should be redone for a more efficient driver experience.
Input Method The keyboard input on the DIAD V is outdated at best, and desperately needs to be improved.
Industrial Design The ergonomics need to be improved and the form should be more iconic, representing the 100+ years UPS has existed.
Motorola E400 Series This device is king of the small level logistics department.
POCKET FRIENDLY
?
Apple iPad This device has dominated every other consumer level tablet on the market.
CONTENT FRIENDLY
Design Ideation These sketches were the first step in figuring out the final directions.
Side Grip This direction involved creating a grip on only one side of the DIAD for maximum comfort.
U Grip Outer Handle This direction involved the idea of putting a handle on the outside of the DIAD.
This direction involved creating a U shaped channel on the back of the DIAD.
Crafting the DIAD Foam models helped determine the ergonomics of the new DIAD, as well as it’s orientation in terms of landscape or vertical.
Refining the Design The design was refined in illustrator, from the location and shape of the camera to the shape of the grip and keyboard. This made it really easy to not only visualize what came next, but transfer into CAD quickly.
Early Designs
Final Direction
These forms were preliminary designs to the final. Seeing them colorized in a technical illustrator drawing truly helped give a sense of what looked good and what didn’t.
This direction was simplified from sketches and foam models. The side grips stretch around the side, and the inner “U” grip gives the delivery man something to grasp onto.
The final design was modeled in Solidworks
Rapid Prototyping Prime, sand, repeat. This process was done to every part- both 3D powder prints and CNC milled REN. The body was painted with automotive grade paint, while the grips were covered in rubberized undercoating. Finally, rub on decals were applied.
Fresh out of the CNC Machine
Rubberized Undercoating was used to give the 3d powder printed grips a texture
Sand and prime, sand and prime
Painted with automotive paint and finished with rub on decals. A clear coat was added at the end.
Introducing the New DIAD This device was designed to create an iconic and recognizable form for UPS delivery men everywhere that is both rugged but refined.
In Action The DIAD was designed to replace the paper on clipboard delivery men were known for carrying around. The design has evolved to be less of a clipboard and more of a mobile device.
Rugged, yet classy The form language of the new DIAD was heavily influenced by rugged mobile devices, but the actual form, while strong, isn’t overly designed.
The form of the DIAD is easy for both the driver and the recipient to hold. The stylus is magnetically attached to the pen dip on the front of the device.
Ergo grip The new ergonomic grip on the DIAD holds your fingers in a comfortable position, while providing a strong grip through a high durometer rubber texture.
The stylus is ergonomically shaped and easy to sign with.
Hardware Design The finalized design is meant to be iconic- UPS delivery people should want to carry these down the street, and they have to be instantly recognizable and completely unmistakable from anything else. DIAD Signature Pen
Magnetic Pen
Communication Systems
The integrated signature pen is now attached by magnet at the top of the device. This makes the signature process even easier, as the pen is now more accessible than before.
The new DIAD has an integrated speaker system that allows the driver to manage communication
HD Camera A high quality camera replaces the outdated scanner of the previous generation. Not only can packages be scanned with it, but it can take proof of delivery photos.
E-ink Display An e-ink display covers the front of the device- this allows for maximum power efficiency and readability. A reading light surrounds the screen for night time delivery.
Iconic Form The form of the DIAD is inspired from the clipboards of delivery men past. This cutout is both ergonomic and unique.
QWERTY The archaic alphabetic keyboard is now replaced by a QWERTY keyboard.
Negative Magnet DIAD Pen dip Positive Magnet
UPS OS The new DIAD operating system truly takes its e-ink display system to heart, optimizing the black and white experience, with new and intuitive alerts and features, especially relating to communication between UPS drivers and package recipients.
welcome back- please log in. driver ID
487120561
passcode
********
10:15
10:15
1
1
MONDAY
AUGUST 22, 2011
log on
CHARGE:
DRIVER #:
100%
487120561 downloading EDD...
SIGNAL:
STRONG
EMERGENCY NOTIFICATIONS: 78% REROUTE- DELIVER MS386 1-01 TO N BIRCH A
snapshot After logging in, the DIAD will download the electronic delivery dialog- the list of delivery destinations for the day.
10:15 TIME 10:30
10:15
1
STREET N BIRCH
ST # AV 1001
The quick action drawer slides down from the top and allows easy access to the lunch break, log off, emergency, and quick contact services.
1
R
delivered camera collect on delivery
tap card above x3
x1
The package information screen is used to show information related to delivery- the number of packages, a “delivered� button, a proof of delivery camera, and a collect on delivery service.
enter card data
cancel
This is the collect on delivery service- it works via NFC or RFID technology. If that fails, you can enter card data manually.
cancel
This is the proof of delivery app- a photograph can be taken of the packages on the doorstep if proof of delivery is required.
Thanks for your time! jon grossman
818.605.5151 jonoj2g@gmail.com Additional sketches available upon request!