Quality policy

GENERAL INFORMATION

QUALITY POLICY

Grupo Policlínica has been a leading healthcare management group since 1969

With over 50 years of service to the citizens of Ibiza and Formentera, our interest in constantly implementing the latest technology, coupled with a magnificent professional team, and immediate and personalised treatment to each patient, has prevailed.

We strive to promote safety and quality healthcare policies to meet the needs and expectations of all our patients.

For this purpose, Grupo Policlínica (formed by Policlínica Ntra. Sra. del Rosario, Eiviconsulta, Clínica Vila Parc, Logprosa and Clínica Premium-Eiviestetic), establishes, declares and assumes the following principles:

1.- Our healthcare is centred on our patients, and we are concerned about their safety and the satisfaction of their expectations.

2.- We strive to continuously improve the quality of our services with different Clinical Commissions, analysing our data, information and identifying our areas for improvement.

3.- We comply with the legal requirements and regulations applicable to the sector through the Healthcare Ethics and Risk Prevention Committee.

4.- We believe that the professional development of the people at Grupo Policlínica is an important driving force for innovation and knowledge. That is why training and retraining are one of our main objectives.

5.- We consider it essential for our patients to be offered modern, innovative equipment adapted to the advancement of technology.