All You Need To Know About the Rights of Taxi Passengers

Page 1

All You Need To Know About the Rights of Taxi Passengers

Introduction Rights are very important in every phase of our lives. These rights define the actions we can or cannot accept while interacting with anyone else. The employees of GTA Cabs take special care of their customers and see that all their rights are abided. Some of the rights which every passenger can ask for are discussed below.

Asking For a Licensed Driver At GTA Cabs, the taxi drivers are required to hold onto their Driver Accreditation and a local Driver License at all times. When asked to display their identification card, it is mandatory for drivers to show it to their passengers.

Selecting A Specific Route The taxi passenger has the right to choose any specific route to travel through and reach the destination. In case the route has not been specified, it is the duty of the driver to follow the most direct route towards the drop off location. Only in exceptional cases should the driver take a roundabout route after notifying his or her passenger. t directory to establish the appropriate route.

View the Fare Meter The passenger has the right to view the fare meter at all times. As soon as they enter into the taxi, the meter must be turned on with the correct tariff rate. The passengers can refuse a taxi with a defective meter. Any Tolls paid may get added to the metered fare.

Accept Multiple Payment Methods The taxi driver provider should provide the passenger multiple payment options to pay the final fare. These details should be clarified as soon as the passenger enters the taxi.

Providing a Receipt or Tax Invoice As per the request of the passenger, the driver should be able to provide a correct receipt detailing how the fare was calculated. Any Tolls paid should have an additional separate receipt.


Conclusion At GTA Cabs, our mission is to provide a satisfactory experience for our customers while respecting and following their rights. We believe in building trust and loyalty with our customers so that a long-term relationship can be built. Visit our site: https://www.gtacab.ca to find more about additional discounts and rates in your vicinity.


Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.