South Central Chapter
Resource Directory Complete Listing of Aging Life Care Managers™ in Texas, Oklahoma, Louisiana and Arkansas
South Central Chapter
WELCOME It is with great pleasure that I welcome you to the first-ever Aging Life Care Association™ (ALCA) Resource Directory for Texas, Oklahoma, Louisiana and Arkansas! The Guide to Retirement Living SourceBook has long been a champion of our profession, and the Board of the South Central Chapter of ALCA has worked in close partnership with SourceBook to produce this guide. Nationally, our Chapter is part of a network of close to 1,800 members, and membership is growing every day. Regionally, our 90 plus members, including social workers, nurses, therapists, gerontologists and certified care managers, work to help guide and support clients who face challenges associated with aging and/or disability, as well as their families or guardians. Put simply, our goal is to ensure that these vulnerable clients enjoy the best quality of life possible. We are also delighted to highlight the close collaboration Aging Life Care Professionals™ have with members of the National Association of Elder Law Attorneys. NAELA members were among the first professionals to encourage social workers and nurses to assist with their clients’ care needs. They provided support during the
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President Angela F. Thomas, MSN, RN, CMC early days of our association, and our members continue to work closely with elder law attorneys today. This guide would not have been possible without the support of our many 2016 Houston conference sponsors who also serve seniors in our communities, including home care companies, assisted living and memory care communities, skilled nursing facilities, hospitals and technology companies —to name just a few. On behalf of our Board and our members, we thank you! Since 1985, members of ALCA (formerly known as the National Association for Professional Geriatric Care Managers) have distinguished themselves in the field of aging through a rigorous credentialing process, a strict Code of Ethics and unparalleled expertise in eight core areas. These areas are the keys to improving our clients’ lives and include: Legal, Crisis Intervention, Health & Disability, Financial, Housing, Family, Local Resources and Advocacy. Whatever your questions and needs may be, in these pages you will find qualified professionals ready to guide you. Aging Life Care Managers™ truly are “the experts in aging well!” Warmly, Angela F. Thomas MSN, RN, CMC South Central Chapter President
Aging Life Care Association • Mid-Atlantic Chapter
Vice President Nancy Ortiz, RN, CMC Secretary-Treasurer Spencer Brown, MSG, BA, LNFA, CMC Board Members At Large Nan Blackmon, BS, CMC Byron Cordes, MSW, LCSW, CASWCM Doug Reuschel, BA, LNFA, CMC Michele Osentowski, LMSWIP, C-ASWCM Kay Paggi, MED, LPC, CMC, NCGC Sharon Steele, RN, BS, CMC
The Aging Life Care Association™ South Central Chapter does not endorse or recommend any commercial products, processes, or services. Therefore, mention of commercial products, processes, or services in Aging Life Care Association™ South Central Chapter Resource Directory, cannot be construed as an endorsement or recommendation.
Inside:
Connect with Aging Life Care Managers™ & Resources Understand Aging Life Care™ ...........................................................................................................2 Aging Life Care Association™ Code of Ethics ..............................................................................3 How to Find an Aging Life Care Professional™ Near You .........................................................4 Aging Life Care Association (ALCA) Membership Levels .........................................................6 Complete Listings of Aging Life Care Professionals in the South Central .........................7
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Six Hidden Costs to Caring for an Aging Parent .........................................................................13 Living Well While Caring for Aging Parents ..................................................................................15 How Care Managers and Elder Law Attorneys Work Together..............................................17 Resources to Meet Every Need .........................................................................................................18 Selecting a Senior Housing Option.................................................................................................19 Planning for the Care You Need at Home .....................................................................................21 Listings of Housing, Homecare and Resources ..........................................................................23
Special Thanks to our 2016 Conference Sponsors! PLATINUM SPONSORS • Colonial Oaks Assisted Living & Memory Care • Five Star Senior Living
GOLD SPONSORS • Erickson Living • The Plaza at the Buckingham • The Village of River Oaks • Silverado Senior Living • Synergy Home Care
SILVER SPONSORS • 101 Mobility • Law Office of Christina Lesher, PC • U.S. Memory Care • Tom McCulloch/Weiner & McCulloch, PLLC
BRONZE SPONSORS • Advanced Muscle Care • Advocates for the Independent • Atria Senior Living • Avanti Senior Living • Belmont Village Senior Living • Bridge Solutions • Brookdale Senior Living • Cadence Bank • Cameo Caregivers • Caring Transitions • Cinco Ranch Alzheimer’s Care • Comfort Keepers • Dignity Memorial • Direct Home Care Supply • Friendly Faces Senior Care • Hayes & Wilson PLLC • Hegwood Law Group • Home Care Assistance
• Home Health Resources • LifeWell Senior Living • Manousso Mediation and Arbitration, LLC • Miller Funeral Services & Cremation Society of TX • Movement is Blessed LLC • Oceans Behavioral Hospital-Katy • Overture Sugar Land • pack n send • Pathways Memory Care at Villa Toscana • Reach Healthcare Services • Selective Medical Services • Tranquility Personal Care Home • UTHealth HCPC • Vitas Healthcare • Walgreens
Aging Life CareTM is a trademark of the Aging Life Care Association. Only ALCA Members are authorized to use this term to identify their services. AGING LIFE CARE MANAGERTM is a trademark of the Aging Life Care Association. It is an indication of membership in ALCA, and only ALCA Members are authorized to use this term.
aginglifecare.org • South Central Chapter • Aging Life Care Association
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South Central Chapter
Understand Aging Life Care™ Aging Life Care / geriatric care management is a holistic, client-centered approach to caring for older adults or others facing ongoing health challenges. What is an Aging Life Care Professional ™? An Aging Life Care Professional, also known as a geriatric care manager, is a health and human services specialist who acts as a guide and advocate for families who are caring for older relatives or disabled adults. The Aging Life Care Professional is educated and experienced in any of several fields related to aging life care / care management, including but not limited to gerontology, nursing, social work, psychology or occupational therapy. The Aging Life Care Professional assists clients in attaining their maximum functional potential. The individual’s independence is encouraged, while safety and security concerns are also addressed. Aging Life Care Professionals have extensive knowledge about the costs, quality and availability of resources in their communities. Aging Life Care Professionals are members of the Aging Life Care Association™ (ALCA) and differ from Patient Advocates, Senior Advisors, Senior Navigators and Elder Advocates. ALCA members must meet the stringent education, experience and certification requirements of the organization, and all members are required to adhere to a strict code of ethics and standards of practice. What Services do Aging Life Care Professionals Provide? Aging Life Care Professionals provide guidance to help families ensure quality care and an optimal life for those they love through: 2
• Assessment and monitoring • Planning and problem-solving • Education and advocacy • Family caregiver coaching • Long-distance caregiving Aging Life Care Professionals are engaged to assist in a variety of areas, such as: • Housing – helping families evaluate and select the appropriate level of housing or residential options. • Home care services – determining the types of services that are right for a client and assisting the family to engage and monitor those services. • Medical management – attending doctor appointments; facilitating communication between doctor, client and family; and if appropriate, monitoring client’s adherence to medical orders and instructions. • Communication – keeping family members and professionals informed as to the well-being and changing needs of the client. • Social activities – providing opportunities for the client to engage in social, recreational or cultural activities that enrich quality of life. • Legal – referring to or consulting with an elder law attorney; providing expert opinions for courts in determining level of care. • Financial – may include reviewing or overseeing bill paying or consulting with accountant or client’s Power of Attorney. • Entitlements – providing information on Federal and state entitlements; connecting families to local programs. • Safety and security – monitoring the client at home; recommending technologies to add to security or safety; observing changes and potential risks of exploitation or abuse. • Long-distance care – coordinating the care of a loved one for families
aginglifecare.org • South Central Chapter • Aging Life Care Association
that live at a distance, including crisis management. Local, cost-effective resources are identified and engaged as needed. A care plan tailored for each individual’s circumstances is prepared after a comprehensive assessment. How do you know that you need an Aging Life Care Professional? You may need an Aging Life Care Professional if: • The person you are caring for has limited or no family support. • Your family has just become involved with helping the individual and needs direction about available services. • The person you are caring for has multiple medical or psychological issues. • The person you are caring for is unable to live safely in his/her current environment. • Your family is either “burned out” or confused about care solutions. • Your family has limited time and/ or expertise in dealing with your loved ones’ chronic care needs. • Your family is at odds regarding care decisions. • The person you are caring for is not pleased with current care providers and requires advocacy. • The person you are caring for is confused about his/her own financial and/or legal situation. • Your family needs education and/ or direction in dealing with behaviors associated with dementia. • You live at a distance from your loved one. Thank you to the Aging Life Care Association™ for permission to share this information. You may learn more about Aging Life Care™ at aginglifecare.org.
South Central Chapter
The Aging Life Care Association™ (ALCA) developed the standards of practice and code of ethics to guide Aging Life Care Professionals™ in their daily professional and business practices. Additional information, as well as the full code, is available on ALCA’s website: aginglifecare.org.
THE CODE OF ETHICS PROVIDES: Accountability to our Clients ALCA members recognize diversity in our society and embrace a multi-cultural approach to support the worth, dignity, potential and uniqueness of each client. The Code of Ethics acknowledges the vulnerable population we serve and makes explicit the highest standards of practice. Accountability to the Public The Code of Ethics sets a national standard for the professional practice of Aging Life Care™. It defines for the public the ethical responsibilities expected of ALCA’s members and the organization’s role in maintaining the highest standards of practice and promotion of ethical behavior. Education of Aging Life Care Professionals ALCA recognizes the diversity of the experience and education of its members and the needs of members for guidance in both their professional and business roles, and thus the Code of Ethics was developed to guide members in each of these roles. It states the core values and principles to current and future members, to the public, and to allied professionals. All members of ALCA are expected to understand and behave in a manner that is consistent with the provisions of the Code of Ethics. A Framework for Analyzing & Resolving Ethical Dilemmas The Code of Ethics offers a framework for ethical decisionmaking when conflicts arise in either the practice or the business of Aging Life Care. It assists Aging Life Care Professionals in examining the ethical issues present in all aspects of their work by identifying what principles need to be considered and how to prioritize them when it is necessary to make a choice. It asks Aging Life Care Professionals to be aware of their own biases as they seek to resolve ethical dilemmas. Assistance in Reviewing Complaints In ALCA’s Peer Review Process the Code of Ethics and Standards of Practice serve as the basis for assessing and resolving ethical or business practice complaints against members in their practice of Aging Life Care.
THE CODE: ETHICAL PRINCIPLES AND STANDARDS OF PRACTICE SUPPORTING THESE PRINCIPLES Integrity An Aging Life Care Professional is honest, diligent, and accountable in the provision of service. An Aging Life Care Professional always acts in a manner that is consistent with the professional values stated in this Code. Loyalty and Responsibility An Aging Life Care Professional is trustworthy and dependable in all aspects of both professional and business relationships. An Aging Life Care Professional maintains confidentiality, avoids conflicts of interest, and always pursues the best interest of clients. Promoting Benefit and Avoiding Harm An Aging Life Care Professional promotes clients’ interests, values, and welfare in order to maximize benefits and avoid harm. An Aging Life Care Professional is aware of potential conflicts that may arise when balancing the benefits and risks of interventions being considered. An Aging Life Care Professional strives to assure that vulnerable clients’ individual choices are maximized to the greatest extent possible. Respect for Clients’ Rights and Dignity An Aging Life Care Professional treats clients with respect, as complete individuals with their own history, narrative, and unique cultural identity. An Aging Life Care Professional respects the rights of each client, including the right to privacy, and, for the vulnerable client, strives to balance client autonomy with the need for protection and safety. Justice An Aging Life Care Professional behaves in a just and fair way in all professional and business relationships. An Aging Life Care Professional does not promote or sanction any form of discrimination such as discrimination based on race, ethnicity, gender, religion, sexual orientation, national origin, disability, or socioeconomic status.
aginglifecare.org • South Central Chapter • Aging Life Care Association
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South Central Chapter
How to Find an Aging Life Care Manager™ Near You All Aging Life Care Managers have similar skill sets, but the care managers best equipped to help you are the ones in your area. Aging Life Care Managers are experts on the resources available in their various geographic regions. We have grouped the members of the South Central Chapter of the Aging Life Care Association™ into geographic regions based on the states served. Our members serve Arkansas, Louisiana, Oklahoma and Texas. States served by the South Central chapter
To make sure that an ALCA member serves your exact area, you can: 1. Check their website to verify service area. 2. Go to aginglifecare.org and click on the FIND AN AGING LIFE CARE EXPERT button. For best results, particularly in more rural areas, enter your zip code and use as wide a search radius as possible, 25 miles or more. 3. Call the Aging Life Care Professional nearest your area. If they aren’t able to help you, they will direct you to another ALCA member who can!
WHY CHOOSE AN AGING LIFE CARE MANAGER? ALCA promotes the highest standards of practice. Membership in ALCA is open only to qualified individuals with specialized degrees and experience in human services, including social work, psychology, gerontology or nursing. Those who are at the Advanced Professional level of membership hold one of four ALCA-approved certifications. Only members of ALCA can call themselves Aging Life Care Managers. Aging Life Care Managers have diverse experiences, credentials and backgrounds. Many are licensed in their state in specific fields (such as nursing or social work). Aging Life Care Managers may call themselves professionals, consultants, advisors or by other titles. All care managers do not specialize in all areas of aging life care. When looking for a care manager, 4
aginglifecare.org • South Central Chapter • Aging Life Care Association
find out his/her areas of expertise. You will want to hire someone who regularly handles clients with needs similar to yours. Aging Life Care Managers who primarily work with older adults bring more to their practice than an expertise in geriatrics. They bring a deep knowledge of aging issues that allows them and their staff to overcome the myths related to aging and focus on the problems at hand. At the same time, they have tremendous experience working with resources in your community. They are fully aware of real life problems, health and otherwise, that emerge as individuals age and the tools that are available to address those issues. They are also connected with a community of social workers, nurses, psychologists, elder law attorneys, advocates, and other elder care professionals who may be of assistance to you.
South Central Chapter
QUESTIONS TO ASK WHEN LOOKING FOR AN AGING LIFE CARE MANAGER™ It is important for consumers to ask questions. Some of these include: • What are the primary services provided by your agency/ business? • How many Aging Life Care Managers are in your agency/ business? • Is there a fee for the initial consultation and, if so, how much? • What are your professional credentials? • Are you licensed in your profession? • How long have you been providing aging life care™ or care management services? • Are you available for emergencies? • Does your company also provide home care services? • How do you communicate information? • What are your fees? (These should be provided to the consumer/ responsible party in writing prior to services starting.) • Can you provide me with references?
South Central Chapter The South Central Chapter of Aging Life Care Association members serve Arkansas, Louisiana, Oklahoma and Texas. Our comprehensive member listings on the following pages are grouped by state. Texas is grouped by region to make finding a professional in your area easier.
States Served
Texas Regions
West Texas
The answers to your questions will assist you in determining whether a particular Aging Life Care Manager or agency/business has the qualifications important to you for a successful relationship. If you have a specific issue that requires immediate attention, be sure to inform the Aging Life Care Manager of this during the initial conversation.
North Texas
Central Texas
Southeast Texas
South Texas
aginglifecare.org • South Central Chapter • Aging Life Care Association
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South Central Chapter
Aging Life Care Association™ (ALCA) Membership Levels The Aging Life Care Association™ (ALCA) offers several levels of individual membership and benefits that respond to the needs of Aging Life Care Professionals™ at every step of their careers. The profession of Aging Life Care™ / geriatric care management is growing and different professionals within the field have different levels of experience, education and certification that support their practice. ALCA is proactively meeting the needs of the profession by creating membership categories that recognize high certification standards and professionalism, while also being inclusive to allow all practitioners of Aging Life Care/care management a home within ALCA. The end goal of ALCA and all its members is improved service and quality of life for older adults and their families. Advanced Professional Member Advanced Professional Members must: • Hold a Bachelor’s, Master’s or Ph.D. with at least one degree in a field related to Aging Life Care/ care management (i.e. counseling, gerontology, mental health, nursing, occupational therapy, physical therapy, psychology or social work); • Be primarily engaged in a paid position in the direct practice, administration or supervision of client-centered services to the elderly and their families; • Have two years of post-degree supervised experience in a paid position in the field of Aging Life Care/care management within the last ten years; and • Hold a current ALCA-approved certification. Professionals can also qualify for the Advanced Membership level if they hold a Bachelor’s, Master’s or Ph.D. 6
Membership Levels at a Glance
• Advanced Professional - AVP • Professional - PRO • Associate - ASC • Student - STU • Emeritus - EMR degree in a field unrelated to Aging Life Care/care management. However, these members must meet all of the other criteria outlined above, and they must have three years of post-degree supervised experience in the field of Aging Life Care/care management within the last ten years. The Advanced Professional level also includes members designated as Fellows of the Leadership Academy. Professional Member Professional Members must: • Hold an Associate’s, Bachelor’s, Master’s or Ph.D. degree with at least one degree held in a field related to Aging Life Care/care management (i.e. counseling, gerontology, mental health, nursing, occupational therapy, physical therapy, psychology or social work); • Be primarily engaged in a paid position in the direct practice, administration or supervision of client-centered services to the elderly and their families; and • Have two years of post-degree supervised experience in a paid position in the field of Aging Life Care/care management within the last ten years. Members may also qualify if they hold an Associate’s Nursing degree or Diploma in Nursing and meet all of the other criteria outlined above.
aginglifecare.org • South Central Chapter • Aging Life Care Association
Practitioners can also qualify for the Professional Membership level if they hold a Bachelor’s, Master’s or Ph.D. degree in a field unrelated to Aging Life Care/care management. However, these members must meet all of the other criteria outlined above, and they must have three years of post-degree supervised experience in the field of Aging Life Care/care management within the last ten years. Associate Associate Members must: • Hold an Associate’s, Bachelor’s, Master’s or Ph.D. degree; • Be primarily engaged in a paid position in the direct practice, administration or supervision of client-centered services to the elderly and their families. Members may also qualify if they hold an Associate’s Nursing degree or Diploma in Nursing and meet all of the other criteria outlined above. Practitioners can also qualify if they hold an LPN, PTA or OTA license and meet all of the other criteria outlined above. Student Member A non-voting member who is presently enrolled in an undergraduate, graduate or certificate program from an accredited University or College with an interest in Aging Life Care/care management. Members must show proof of enrollment with each renewal. Emeritus Member A non-voting member who is retired from the active practice of Aging Life Care/care management and has been an ALCA member in good standing at the Advanced level (formerly Certified Geriatric Care Manager) for a minimum of five (5) years.
South Central Chapter
Membership Directory Name
Company
Phone
Website
Level
Arkansas
Marilyn Pennington MSW, LCSW, C-ASWCM Lori Rousch ASN, RN, CSA,
Family Care Consultants, LLC Rousch Geriatric Care, LLC
(479) 414-4917 (501) 944-7142
AVP PRO
Louisiana
Shonda Boudet BA, CMC Senior Solutions (225) 270-6364 AVP Joseph Coyne MSW, LMSW Bayou Region Aging Life Care(TM)LLC (985) 790-7491 bayouregionalc.net PRO Regan Forrester LCSW Lambeth House (504) 914-5388 lambethhouse.com PRO Dianne McGraw MSW, LCSW, CMC Home Care Solutions (504) 828-0900 HomeCareNewOrleans.com AVP Nicole McIntyre MA, CMC (337) 275-0154 AVP Maureen Poe RN, GNP-BC Geriatric Resources Inc. (337) 562-8100 PRO Catherine Puett MSW, LCSW, CMC Home Care Solutions (504) 828-0900 homecareneworleans.com AVP Jennifer Schneider MSW, RSW Jewish Family Service of Greater New Orleans (504) 831-8475 jfsneworleans.org ASC Betty Tedesco MSSA, LCSW, CMC Home Care Solutions (504) 828-0900 HomeCareNewOrleans.com AVP Alexis Wolcott LCSW Care Connection Case Management (985) 707-8671 PRO Oklahoma
Susan Boyd RN, CCM Purview Life (918) 935-2020 purviewlife.com AVP Mary Hendershott RN, ANCC Purview Life (918) 935-2020 purviewlife.com PRO Mike Hopkins BA, MS, EDD Community Resource Associates, Inc. (918) 747-0234 communityresourcesassociates.org PRO Central Texas Region
Patience Buchanan LMSW Angela Chapman LMSW Leah Cohen LCSW,ACSW,CCM,NG,TxG
ProperCare ProperCare
(512) 585-8459 (512) 585-8459
proper-care.com proper-care.com
PRO ASC
arrangeCAREpc
(512) 814-3228
arrangecare.com
AVP
Experienced and licensed social worker and nurse care manager to help families balance their specific choices, safety and resources, providing: • flexible, individual services and resources • family guardian support and assistance • assessments • supports and services assessments • care coordination • crisis intervention • transitional care Stephanie Gajewski LMSW Carlye Levine MSW, LCSW, C-ASWCM Suzanne Oliver LCSW, CSW-G, C-ASWCM Debbie Pearson RN, BSN, CCM, TxCG Lindsay Rosoff LMSW Heidi Shanklin-Spock, LMSW, C-ASWCM Mary Patricia Smith, MSN, RN, CNS
ProperCare Jewish Family Service ProperCare Nurses Case Management ProperCare Accountable Aging Care Management Accountable Aging Care Management
Advanced Professional = AVP
(512) 585-8459 (512) 250-1043 (512) 585-8459 (512) 338-4533 (512) 585-8459 (512) 342-9800 (512) 342-9800
Professional = PRO
proper-care.com shalomaustin.org/jfs proper-care.com nursescasemanagement.com proper-care.com accountableaging.com accountableaging.com
PRO AVP AVP AVP PRO AVP PRO
Associate = ASC
aginglifecare.org • South Central Chapter • Aging Life Care Association
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South Central Chapter
Membership Directory Name
Company
Phone
Website
Level
mircareconsultants.com
PRO
Central Texas Region (Continued)
Lina Supnet-Zapata
Mir Senior Care & Care Consultants, Inc.
(512) 792-1414
Assessment, Care Management, Consultation, Education, Entitlements, Guardianship, Guidance for Adults with Disabilities, Home Care, Information/Referral, Insurance, Placement and Advocacy. Aging Life Care Professional™, Certified Private Guardian, Certified Geriatric Care Manager, University of Florida Catherine Vergara RN, BSN, TxCG
Nurses Case Management
(512) 338-4533
nursescasemanagement.com
PRO
Cheryl Acres RN, CCM Rodney Anderson MS, CPG, CMC Zandra Clark RN, MS, CNS Christian Clausen MBA, CMC
Comprehensive Care Management, LLC Transitional Geri-Care The Senior Source CNC Home Care
(972) 446-4789 (903) 918-0204 (214) 356-7351 (214) 540-5942
txcasemanager.com transitionalgeri-care.com eldercarepartners.com cnchomecare.com
AVP ASC PRO AVP
Carol Franzen MS, LMSWAP, CMC
Dallas Care Connection
(972) 242-0901
dallascareconnection.com
AVP
North Texas Region
Elder Care Consultant since 2000. Provide assessments, care plans, and crisis intervention. We can do a one time visit, to assist through difficult times, or work with a client long term, coordinating and attending medical appointments, monitoring status and helping navigate difficult transitions. When the miles separate you from your loved one, we help by being your Dallas Care Connection.
Marisa Gladen BSN, RN Carolyn Harrison LMSW Susan Hiegel, MEd, LPC Beth Hohfeler MSW
Selective Medical Staffing of Texas DFW Geriatric Care Management Lighting Your Way Geriatric Counseling Caring with Grace, LLC
(903) 647-4512 smsoftx.com (214) 208-3020 (214) 850-4439 sheigel@sbcglobal.net
PRO ASC PRO
(214) 587-0313
PRO
caringwithgrace.com
As a social worker, Beth has practiced in both the medical and non-profit arenas, with extensive experience in oncology and chronic illness. As a care manager, Beth is an integral part of our team and a tireless advocate for our clients, helping them age well. She serves in Flower Mound, Grapevine, Coppell, Carrollton, Addison, Frisco, Plano, Dallas and surrounding areas.
Nicole Kulas, MS Carole Larkin MA, CMC
Accountable Aging Care Management Third Age Services, LLC
Advanced Professional = AVP 8
(214) 206-1696 (214) 649-1392
Professional = PRO
aginglifecare.org • South Central Chapter • Aging Life Care Association
accountableaging.com thirdageservices.com
Associate = ASC
ASC AVP
South Central Chapter
Membership Directory Name
Company
Phone
Website
Level
North Texas region (Continued)
Carolyn Legg MS, CSA, CMC
Caregivers Connection 4U, LLC (214) 718-1286 caregiversconnection4u.com AVP • MS, Certified Advanced Professional, Certified Senior Advisor, Administrator of CaregiversConnection4U, Dallas Gerontological Society member, Alzheimer’s Support Group Facilitator, previous Alt. Administrator for Medicare Home Health. • Speaker for the Alzheimer’s Association and Area Agency on Aging (Matter of Balance, Self Management of Chronic Diseases, Self Management of Diabetes). • Extensive knowledge in assessing needs, resources available, transitional care, & collaborating with families.
Laura Lofland BSN, RN
Caring with Grace, LLC
(214) 354-2637
caringwithgrace.com
PRO
Laura, an RN for 30 years, has extensive experience with older adults. Her background in long term care insurance assessments and care planning and her passion for seniors, their families, and quality care makes Laura a key member of the Caring with Grace team. Her areas of service include Dallas, Plano, Richardson, Rockwall, Rowlett, Garland, and Mesquite.
Christina Lott BA Mary O’Hagan RN, BSN Michele Orshal RN, CMC
Caring with Grace, LLC Humana At Home Agape Home Care, Inc.
(972) 816-9122 (972) 422-1375 (817) 336-4663
caringwithgrace.com humana.com agapehomecare.net
PRO PRO AVP
Michele Osentowski LMSW-IP, C-ASWCM
Accommodating Seniors
(214) 529-5944
accommodatingseniors.com
AVP
Aging Life Care Professional™ for over 15 years. + I can help screen, arrange and monitor in home help and other services. + Conduct care planning assessments to identify problems and eligibility for assistance. + Review financial, legal and medical issues. + Act as a liaison to families at a distance. + Provide Consumer education and advocacy.
Kay Paggi MED, LPC, CMC, NCGC
Aging Care Solutions, LLC
(972) 839-0065
agingcaresolutions.com
AVP
Kay has been an Advanced Professional since joining NAPGCM/ALCA in 1993. While working on an MA in Counseling, she started a support group for caregivers in 1989 that is still meeting. Kay originated ‘Mental Aerobics’, a cognitive group stimulation program, in 1994. She has worked with older adults and their families for 25 years. Kay is also an ElderCare Mediator.
Mary Jo Pleva CMC Geri Sams LCSW, CMC Suzzette Shelton MS, RN, CMC Eileen Anne Short, MSW, LCSW Sharon Steele RN, BS
Senior Life Consultants, LLC Geri-Options Agape Home Care, Inc. Geri-Options Seasoned
Advanced Professional = AVP
(817) 846-4879 (940) 566-0902 geri-options.com (817) 336-4663 agapehomecare.net (940) 453-9784 geri-options.com (972) 222-0433
Professional = PRO
AVP AVP ASC PRO
Associate = ASC
aginglifecare.org • South Central Chapter • Aging Life Care Association
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South Central Chapter
Membership Directory Name
Company
Phone
Website
Level
caringwithgrace.com
AVP
North Texas region (Continued)
Angela Thomas MSN, RN, CMC
Caring with Grace, LLC
(214) 789-6402
Angela leads the Caring with Grace team of Aging Life Care Managers™ who come from various professional backgrounds including nursing and social work. For 10 years, we have helped seniors age well through comprehensive assessments, individualized care plans, and expert recommendations of medical and non-medical resources, as well as coordination of care and continuity of services. Martha Uragu, MHA, MBA, LVN Genpact Julie Walkup BS, CMC Acappella in Home Care
459-446-6827 (469) 855-6266
acappellainhomecare.com
AVP
caretemps.com texasseniorsolutions.com caretemps.com
AVP PRO AVP
Southeast Texas Region
Nan Blackmon BS, CMC Suzanne Davis BBA, LNFA Marilyn Denk Drane, BA, CMC
CareTemps, LLC (713) 263-9440 Texas Senior Solutions & Special Needs Care Mgmt (713) 557-1811 CareTemps LLC (713) 263-9440
“So what’s going on with your Mom?” This is how we begin the conversation with you. We listen as you share concerns about your Mom, then help guide you to the right care solution. CareTemps works with you to sort through and identify the best care plan and resources for your Mom right now and for down the road.
Frank Fee, PhD, CCM, BCC
Aging Life Care Matters, LLC
(713) 824-8026
aginglifecarematters.com
AVP
• Aging Life Care Professional™ (Advanced Professional) with over 30 years of experience working with older adults and adults with disabilities (Mental illness, traumatic brain injuries, SCI, stroke, dementia, etc.) • Comprehensive care management services using a collaborative approach. • Caregiver coaching • Elder Mediation • Consultant to Health Care Organizations regarding meeting the needs of older adults and/or adults aging with chronic health/mental health conditions. Sidney Gerber MBA, LNFA Carolyn Hall MSW, CCM Cindy Hartman BSN, RN
S. Gerber & Associates AdvocateCare Professionals C & S Care Management
(713) 778-1966 mylongtermcareservices.com (832) 978-5813 (281) 550-8444 cscaremanagement.com
PRO AVP PRO
Janet Jackson-McCulloch MA, CMC
Elder Advisory Group, LLC
(713) 624-4288
AVP
elderadvisorygroup.com
Janet is an Advanced Aging Life Care Manager™ and a proven leader in the field since 1997. Our dedicated team takes a long view perspective and utilizes our professional clout for effective advocacy and accessing top quality resources. Services include: Comprehensive Assessments, Cognitive Screening, Care Plans, Arranging for Home Care, Home Visits and Care Coordination.
Advanced Professional = AVP 10
Professional = PRO
aginglifecare.org • South Central Chapter • Aging Life Care Association
Associate = ASC
South Central Chapter
Membership Directory Name
Company
Phone
Website
Level
Southeast Texas Region (Continued)
Myra Johnson LCSW, CMC Linda Knewtson MSW, LCSW, ACSW Nancy Larkin BS, RN Jeanette Lazarofsky BS, MS, CMC Doug Reuschel, CMC
MJL Consulting & Geriatric Care Management LivHOME LivHome JML Geriatric Care Consulting Sundance Care Specialists
(281) 451-7444 (713) 622-6200 livhome.com/houston (281) 501-4760 livhome.com/NorthHouston (713) 874-0793
AVP PRO PRO AVP
(832) 434-8395
AVP
sundancecare.net
Doug has worked with individuals and families in a variety of capacities since 1986. He is an Advanced Aging Life Care Manager™ and has done this work for the past 11 yrs. He is a frequent speaker at caregiver’s conferences and is skilled at finding resources. He can help with assessments & monitoring, planning & problem-solving, education & advocacy, and family caregiver coaching. Kelley Richard MSW, LCSW, CMC Veronica Seivwright LMSW, IPR Becky Villarreal MSW, LCSW, C-ASWCM
LivHOME, Inc. CarePartners Together Interfaith CarePartners
(713)-622-6200 (713) 263-7277 (713) 682-5995
livhome.com/Houston carepartnerstogether.com interfaithcarepartners.com
AVP PRO AVP
South Texas Region
Lari Aycock, LCSW, C-ASWCM Spencer Brown, MSG, BA, LNFA, CMC Byron Cordes, LCSW, C-ASWCM
Heart Choices Care Management Accountable Aging Care Management Sage Care Management
(830) 739-3608 heartchoicescaremanagement.com (210) 568-7934 accountableaging.com
AVP AVP
(210) 492-1224
AVP
sage-care.com
Byron is a Licensed Clinical Social Worker and certified in case management. He is recognized as one of the nation’s leading experts in Care Management, with his writings published nationally. Byron served as the 2012 President of the ALCA and has served as an Assistant Professor at OLLU in San Antonio.
Elizabeth Edenfield, RN, CMC Accountable Aging Care Management Amy Gibbs, LMSW-AP, C-ASWCM
(210) 568-7934 accountableaging.com (830) 491-0725
PRO PRO
Kimberly Haney, LCSW, C-ASWCM
(210) 492-1224
AVP
Sage Care Management
sage-care.com
Kimberly received a Masters in Social Work from the Worden School of Social Services and a Bachelor of Science in Psychology from Howard Payne University. She has worked extensively with psychiatric disorders and in case management. Kimberly is a Licensed Clinical Social Worker in Texas and holds an Advanced Certification in Social Work Case Management.
Advanced Professional = AVP
Professional = PRO
Associate = ASC
aginglifecare.org • South Central Chapter • Aging Life Care Association
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South Central Chapter
Membership Directory Name
Company
Phone
Website
Level
sage-care.com
PRO
South Texas Region (Continued)
Shawn Loup, BSN, RN
Sage Care Management
(210) 492-1224
Shawn holds a Bachelor’s degree in nursing from the University of Texas Health Science Center San Antonio. She has worked in patient care for over 20 years including intensive care at the VA and as a school nurse. She completed a one-year fellowship in Inter-Professional Palliative Care Nursing through the South Texas Veterans Healthcare System.
Nancy Ortiz, RN, CMC
Sage Care Management
(210) 492-1224
sage-care.com
AVP
Nancy is a geriatric care manager with more than 20 years of nursing experience, including work with hospice patients and their families, nursing in a hospital setting, medical case management and several years with the special needs population. She holds a CMC through the National Academy of Certified Care Managers.
Ann Pruski, BA
Sage Care Management
(210) 492-1224
sage-care.com
PRO
Ann holds a Bachelor’s degree in Sociology from UTSA with a specific interest in geriatrics. She has been in the medical field for more than 13 years. Ann is a member of the Aging Life Care Association™. Ann enjoys building relationships with her clients, as well as their families.
Mary Frances Mir MSN, RNC, CMC Mir Senior Care Management, Inc. (361) 814-3300 mirseniorcare.com AVP • Practice Areas: Advocacy, Assessment, Care Management, Consultation, Crisis Intervention, Education, Entitlements, Information/Referral, Placement, Resource Management • Certified by the National Academy of Certified Care Managers and holds a Master’s Degree in frances Nursing from Texas A&M University-Corpus Christi • Ms. Mir has served as President of the South Central Committee of the Aging Life Care Association™. Jill Trevino BA, MA Gray Matters-Older Adult Solutions (210) 363-3554 GrayMattersCare.com PRO Helen Trowsdale BSN, RN AA Care Services (210) 639-6916 aacareservicestx.com PRO West Texas Region
Felisa Carson RN, BSN, CCM Patricia Noble Funck LCSW, CASWCM Wendie McCorcle RN, CCM
Comfort Keeper #411 & 767 Noble Care Solutions Nurses Unlimited
Advanced Professional = AVP 12
(806) 687-7800 lubbock-411.comfortkeepers.com (806) 791-2829 noblecaresolutions.com (432) 522-5080 nursesunlimited.com
Professional = PRO
aginglifecare.org • South Central Chapter • Aging Life Care Association
Associate = ASC
AVP AVP AVP
South Central Chapter
Six Hidden Costs to Caring for an Aging Parent Caregiving For An Aging Loved One Isn’t All Doom And Gloom. The Rewards Of Caregiving Are Real, But So Are The Hidden Costs. n
by Jullie Gray, MSW, LICSW, CMC – Aging Life Care Association™ Member and Fellow of the Leadership Academy
Six Hidden Costs to Caring for an Aging Parent Adult children across the country belong to the sandwich generation. Like salami and cheese, they feel squished between the responsibilities of their careers, elder care and raising their kids. Often, family caregivers sacrifice their own well-being and financial security to help their parents grow old gracefully. The situation isn’t easing anytime soon. The Pew Research Center, a nonpartisan fact tank that informs the public about trends, estimates that ten thousand people are now turning 65 every day. This so-called “silver tsunami” will continue for the next three decades. At the same time, the Center on an Aging Society at Georgetown University reports that boomers age 65 and older are expected to increase at a 2.3 percent rate, while the number of family members available to care for them will increase at less than 1 percent. The pressure on families now and in the future, particularly women, is immense. Caregiving for an aging loved one isn’t all doom and gloom. The rewards of caregiving are real but so are the hidden costs. On the plus side, adult children see their role as “giving back” to someone special. The payoff is not monetary, but it is an opportunity to care for a person who has been an important figure in their life – a mom who raised them alone or a dad who never let them down. Finding purpose and meaning through this labor of love makes all the work worth the time and effort. But being a family caregiver is hard
work. It demands a lot of time, patience, and persistence. Those who start with realistic expectations reach out for help and plan ahead. They fare much better through the ups and downs than those who don’t. The hidden costs of caring for a family member should be considered and planned for carefully. What are the Six Hidden Costs? 1. Dead-end career The demands of taking care of a parent can impact productivity and increase absenteeism for the caregiver. Losing focus at work and taking time off to run Mom to medical appointments, manage home care schedules and address the inevitable crises that appear out of the blue seriously impacts opportunities for advancement. It’s hard to shine at work when you are constantly leaving early, texting a homecare aide about daily routines or negotiating with your siblings about who is responsible for what. 2. Financial safety net vanishes A 2011 study by Met Life estimated that men who reduced work hours to provide care for parents lost almost $127,000 in wages and earned $38,000 less in Social Security lifetime benefits. If they stopped working altogether, men gave up about $284,000 in wages, pension, and Social Security benefits over their lifetime. Women, on the other hand, fare even worse financially and are more at risk for poverty as a result of their efforts. Women typically need to cut back at work or stop working altogether. The Met Life study estimated that women who reduce
their hours lose more than $121, 000 in lifetime wages and earn $64,000 less in Social Security benefits over their lifetime. Leaving the workforce to care for a parent hits a woman’s pocketbook even harder than a man’s. A whopping shortfall of $324,000 includes wages, pension and social security benefits over her lifetime. 3. The world gets smaller As adult children become laserfocused on the needs of frail parents, it stands to reason that their social support network shrinks. Ironically, this is when friendships matter most. It may be all a daughter can do to get home in time to throw together a quick microwaved meal, pay the bills so the lights stay on and help her kids get their homework done. For now, she reasons, friendships must take a back seat. Forget about the family summer cabin frequented each year, the annual girls’ weekend away or a short ski trip. A common caregiver refrain is, “there just isn’t enough time to take a break.” 4. Stress overload It’s a domino effect. The more time family caregivers spend putting the needs of others first, the more their resilience slips away. It doesn’t help that most stumble into their role with little preparation, knowledge or support about how to manage all of the complex issues. This can set up well-meaning family members to feel like failures. Many quickly experience frustration, feel drained, guilty, helpless or completely burned out. Ayala Pines, a researcher on the Continued on page 14
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South Central Chapter
Hidden Costs ... Continued from page 13
subject of burnout, defines it as “a state where highly committed individuals lose their spirit.” We’re not talking about just a little stress here—burnout occurs when caregiving no longer feels meaningful because of the emotional overload and numbing exhaustion! 5. Illness strikes Failing to take time off to recharge and refocus triggers a deep stress reaction. Physical health begins to suffer. Many caregivers neglect their annual screening exams and simply ignore their own medical problems allowing them to fester for far too long. The Family Caregiver Alliance warns that chronic conditions including heart disease, cancer, diabetes and arthritis occur at nearly
twice the rate compared to non-caregivers. Studies show that caregivers are also at higher risk for premature death – as much as 63 percent higher if they are experiencing “caregiver strain.” 6. Emotional well-being suffers Melancholy can set in and overwhelm even those who, under normal circumstances, project a sunny attitude. Sadness, loneliness, and anger are common feelings everyone experiences now and then. But it’s a problem when these negative feelings persist relentlessly day after day. Tending to someone with heavy care needs or a parent suffering from dementia tests even the most patient person. Those who perceive they are all alone on their caregiving journey are at highest risk for experiencing fullblown depression and anxiety.
Help Is Just a Phone Call Away Marshaling help is possible and necessary. Ideally, families should meet with an expert to plan ahead before starting down the caregiving path. An assessment of needs and available resources and creating an action plan to address challenges can help family members assume control of the situation. But if this step is missed, it’s never too late. When exhaustion takes a foothold, a consultation with an expert should be the first order of business. What are the options for help? Aging Life Care Managers™ offer a holistic perspective and can forge a positive path forward. For some families, meeting one or two times with an Aging Life Care™ manager is enough to get things moving back on track. If desired, Continued on page 26
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aginglifecare.org • South Central Chapter • Aging Life Care Association
License Pending
South Central Chapter
Living Well While Caring for Aging Parents Easy Steps for Maintaining Balance as a Caregiver n
by Linda Fodrini-Johnson, MA, MFT, CMC, Aging Life Care Association™ Member and Fellow of the Leadership Academy
As adult children caring for our parents, we may not be able to reverse the inevitable end-of-life issues our parents are facing, but we can prepare ourselves with information ahead of time so there are fewer surprises. Tackle the challenges that come with caregiving and create a more balanced life by following these easy steps. 1. Establish Connection Through Honest Conversation The goal here is to gather information about your parents regarding the present and the future. The first conversation about these important issues may be uncomfortable; it may take a few conversations before your parents are willing to give up a little control and plan with you for their future. Your goal is to get your parents’ answers to all the “what if ” questions now, so you can all reduce any confusion and indecision during an actual crisis. • Planning the Conversation - Make a list of your concerns. Base them on your own observations and those of others who are close to your parents’ situation. Prioritize the list with what you see as the most important issues at the top. • Starting the Conversation - The approach you take with your parents is key to having a successful conversation. Think through your points very carefully and write them down to help you keep on track and grounded. The goal is to engage your parents in a meaningful conversation about what supports they might accept now and what they might consider in the future. • Goals by Necessity - As mentioned above, it might take a few conversations before your parents are ready to be co-
planners with you. The following are the most important issues to cover in that first, or a subsequent, conversation: • Insurance information, • Medical information, • Legal information, • Financial information, • Day-to-day issues, • Emergency call information, • Social information, and • Cognitive information. 2. Assemble Your Team A family member who tries to fly on their own as a family caregiver can bring on some unintended dangers to their own health and the health of their parents by not knowing the right approaches to take or resources to use. You need a “home team” approach to reduce the likelihood that you will suffer from “burn out,” lose wages, sacrifice your career or your marriage, or miss out on activities that you hold dear and that keep your own engine revved. A team can help you maintain balance in your life and can include: • Family and sometimes friends, • Skilled caregivers, • An Elder Law Attorney, and • An Aging Life CareTM professional. If your parents have a low income, you can look for services through nonprofit and government agencies including: • Catholic Social Services; • Jewish Family Services; • Lutheran Family Services; • Your Local Area Agency on Aging – www.eldercarelocator.gov will lead you to an office near your parents; and • Community organizations and services for low-income residents.
3. Protect Your Health Without a sound body, successful family caregiving can be seriously derailed. The stress from caring for older parents can challenge every aspect of your life – work, parenting, exercising, partner relationships and more. Here are some simple guidelines for caring for you: • Have annual physical examinations; • Stick to, or adopt, a healthy diet; • Sleep well; and • Get moving. 4. Maintain Positive Mental Health Everyone on the team who is helping and caring for your parents needs to have a good sense of self and be open to working well with each other. You all possess different gifts and skills, so sorting out who can/will do certain things helps everyone. But even cooperation doesn’t shield us from many of the feelings that arise when caring for others. Even if we see ourselves as mentally healthy, and our lives as well balanced, we need a way to express our emotions to maintain a positive existence. It’s normal to experience times when we feel a little sad, confused, angry, depressed, or disappointed in ourselves or in others. Here are some helpful skills to cultivate: • All of your emotions are valid. Acknowledging how you feel is the first step toward overcoming negative feelings or accepting occasional negative feelings as part of the caregiving process. • Learn to accept those negative or difficult feelings as normal and temporary. • If the burden of sadness is overContinued on page 16
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South Central Chapter
Living Well ... Continued from page 15
whelming for you, it might be time to see an Aging Life Professional or a Licensed Mental Health professional. • It can be easy to get swallowed up in the pain of loss and become isolated. Life is both joy and loss, not just one or the other. Reach out to friends and skilled professionals to help you “right your ship” and sustain you through the journey. • Those caregivers who ask for help are better able to balance caregiving, family, career and self-care than those who do not. • Support groups provide an extra layer of support as a place to listen to others in a similar situation.
Quality of life... is not out of reach with the right help
5. Use Mindfulness to Create and Sustain Balance Mindfulness activities are those exercises that help you get your mind to a place of relaxation, temporarily disconnected from the thoughts of everyday living. The exercises are purposeful and done with the intention of renewing your mind and body. Some of the exercises take just a few moments, while others might last an hour or more. Some different ways to practice “Mindfulness” include: • Meditation; • Prayer; • Yoga; • Nature walks; • Guided meditation (you can purchase or download CDs and DVDs online); • Relaxation Exercises; • Some forms of massage can be ac-
companied by “mindfulness” exercises; • Using a simple “mantra” – something you say internally as you take a sip of any fluid, such as, “peace is filling my mind and body;” and • Breathing exercises. 6. Maintain Your Gains Hopefully you have reached some significant milestones: 1) You have had meaningful conversations with your parents and created an equitable plan with them, 2) you have assembled your care team and set your plan in writing, and 3) you have learned the tools you’ll need to keep yourself healthy and your life in balance. Your newest task is to maintain all your gains. Like any new habit or program we start in our lives, it’s easy to slip up and fall back into old habits if we don’t make a conscious effort Continued on page 26
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aginglifecare.org • South Central Chapter • Aging Life Care Association
South Central Chapter
How Care Managers and Elder Law Attorneys Work Together Partnering our way through happily ever afters and the occasional horror story
n
by Buckley Fricker, J.D., CMC
Elder Law attorneys focus much of their time on drafting documents to ensure for quality of life through Advance Directives. They also make sure the financial picture is handled according to the client’s needs. From revocable or irrevocable trusts to Power of Attorney documents (POAs) to naming joint or successor agents, Elder Law attorneys can handle all the legal needs of seniors and their families. Some Elder Law attorneys also act as a variety of agent-types, just like family members of clients. They can serve as Guardians, Conservators, POAs, and Trustees (hereafter simply known as “agents”). Sometimes the client’s family members are available to serve as agents, and do a great job. There are plenty of happily ever afters out there. Other times, though, there are no suitable family members available, either because there actually are none, or because they aren’t “suitable.” “Un-suitable” can result in a wide variety of scenarios, some of which are sadly comparable to either dark comedies or horror stories. Enter the Aging Life Care Manager also known as Care Managers or Geriatric Care Managers (GCMs). Aging Life Care Managers are professional guides and advocates for families who are caring for older relatives or disabled adults. On the national level, these professionals are represented by the Aging Life Care Association. Elder Law Attorneys Hiring Care Managers One common joint effort between Care Managers and Elder Law attorneys
occurs when the Elder Law attorney is the agent for an individual client. The attorney agent hires and directs the Care Manager to assess the client and come up with a care plan. Once the attorney approves the care plan, he or she hands the Care Manager the power of implementation. The Care Manager sets off on their gallant horse to ensure the best possible care for the client over sometimes quite treacherous terrain. Care Managers are often called upon to mediate family feuds, locate the best placement or secure home care for a client. They also make sure that care plans continue to be the best fit over time, as well as change course when needed. They make and attend appointments and procedures. Finally, they are the advocates in all sorts of circumstances: medical, entitlement benefits, social and emotional wellbeing and more. Planning Ahead for Care Management Needs A growing trend is for people who are having Estate Planning and Advance Directives drafted by an attorney to include language in anticipation of needing a Care Manager in the event of incapacity. For instance, a Care Manager may be needed if there is an illness or disability that leaves an individual unable to manage his or her own care. Many people realize that their “agent-family-memberin-charge:” a) likely has a job and a family of their own, and b) doesn’t happen to be an expert on elder care. Planning for the inclusion of a Care Manager’s assistance, if needed in the future, can be accomplished through elder law documents. Some documents can
Photo Credit: Buckley’s for Seniors
“direct” the agent to hire a Care Manager (meaning the agent pretty much has to hire one), and some documents state the agent “may” hire one. This distinction can have to do, for example, with whether the document is a POA, with “may/ suggest” type language, or a Trust, with “may, direct, or shall type language.” The estate planning client who may be interested in including Care Management planning should discuss reasons for differences in wording with their attorney. Scenarios where such a discussion may be necessary could include: the Client’s level of confidence in the agent (will they really do what I want them to?), or the client’s confidence in the future care budget (will my funds support making my agent hire a Care Manager, or should I just suggest it)? The Client-Centric Approach Whether through planning documents to arm the client with tools like Care Management Experts, or by hiring one themselves in their capacity as an agent, Elder Law attorneys can literally save the day. The Aging Life Care Association has a cavalry of Care Managers ready to make that happen. Thank you to the Aging Life Care Association™ for permission to share this information. You may learn more about Aging Life Care™ at aginglifecare.org.
aginglifecare.org • South Central Chapter • Aging Life Care Association
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South Central Chapter
Resources to Meet Every Need
Professional Assistance May Be the Solution—No Matter What the Problem Is
When it comes to life’s biggest decisions, most challenging transitions, and largest opportunities, we generally turn to professionals for help. From planning a move to planning for the financial future, there are professionals who can help with every step of life’s journey. With an increasing number of credentialed professionals specifically trained to meet a diverse array of needs, there is generally a professional for that—no matter what that is. Many of these professionals work directly with Aging Life Care Managers to help clients achieve their best quality of life and to deliver the best possible results for families. In fact, in many instances, care managers will recommend professionals who become a vital part of a client’s care team. No matter what stage of life you find yourself in or what your age, there is never any reason to face life’s changes and challenges alone. Enlist the help of a professional and get the help you need. Some of the more prominent categories of professionals are detailed below. The tables on the following pages list dozens of options that are available in these and other categories. For specific information on available services, please contact the individual providers. Aging in Place Solutions Need to update your home to meet your changing needs? Want some help running errands? Have medical needs that require special equipment? There are individuals and businesses available to meet all your needs and allow you to remain safely in your home. Successfully aging in place frequently requires additional assistance from professionals to ensure that all daily needs are met and the home environment remains safe. Assistive Technology In today’s connected world, we are 18
all accustomed to turning to technology for solutions. Help managing the challenges that come with aging or disability is no different. There are many technologies that can help you with all types of needs—from staying in contact with family to hearing better. Technology professionals can help clients find specific technologies that can improve their living environments and their lifestyles. Downsizing/Moving Solutions Moving is one of life’s most monumental tasks. Add in the fact that many seniors have been in their homes for two, three, or more decades, and moving becomes even more daunting. Whether you need to declutter and downsize in preparation for a move to a retirement community, or just have your home deep cleaned to provide a safer living environment, there are professionals available to help. When it comes time to sell the family home, there are also professionals available to prepare the home and ensure that you get top market value. Medical Solutions Sometimes medical needs require the help of a specialist or a business that
aginglifecare.org • South Central Chapter • Aging Life Care Association
caters to specific conditions or illnesses. Professionals can help you with a wide range of needs—from vision services to hospice care to mental health care and everything in between. Planning Solutions Planning ahead for financial and legal needs is important at every stage of life, but never more so than during retirement. Financial and legal needs frequently become more complex with age. You may need help with tasks ranging from paying bills and managing paperwork to estate planning and managing Medicaid. Professionals are available who specialize in each of these areas and can make meeting your financial and legal needs easy. Solutions for Professionals From Aging Life Care Managers to Elder Law Attorneys to assisted living and homecare providers, all professionals who work with senior clients and their families need specialized training to ensure that they have the most up-todate information and education. Professionals who train their peers help to ensure that all seniors get the best possible assistance with all their needs.
South Central Chapter
Selecting a Senior Housing Option Retirement Communities Offer Something for Everyone Offering everything from lowmaintenance homes to luxury apartments, retirement communities in the South Central Region are as distinctive as their residents. Local retirees have a seemingly endless array of options to choose from when selecting their new home. However, before they can select the appropriate community, retirees and their loved ones should be sure to fully understand all the options. Learning the basic terminology used in the retirement living industry will help consumers begin to consider and compare options. The chart after this article features a list of communities that offer a variety of retirement living options.
Continuing Care Retirement Communities The wide range of retirement living options starts with Continuing Care Retirement Communities (CCRCs), which generally feature care options ranging from independent living to long-term nursing care on one campus. Residents can transfer to higher levels of care as needed and enjoy a wide array of amenities and activities. CCRCs offer long-term contracts that guarantee lifelong shelter and access to specified health care services. Most CCRCs establish requirements for incoming residents based on age, financial assets, income level and physical health. Residents are typically expected to move in while
they are still independent to get to know the community. In return for guaranteed lifelong shelter, amenities and health care, residents usually pay a lump-sum entrance fee and regular monthly payments. Independent Living Communities For seniors who want to leave the burdens of home maintenance behind, Independent Living Communities may be the ideal option. In addition to property upkeep, these communities also generally offer 24-hour security and activities to keep residents engaged. Independent Living Communities are similar to any apartment, condominium Continued on page 20
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8550 Woodway at Old Farm Road Houston, Texas 77063 Not-for-profit – ALF # 118030 – Medicare Certified www.theplazaatbuckinghamhouston.com aginglifecare.org • South Central Chapter • Aging Life Care Association
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South Central Chapter
Housing Option ... Continued from page 19
or single-family development, except that they provide special services including security and activities. These communities typically offer a full range of activities such as shopping trips, outings to cultural events and organized gatherings that promote socialization. Many communities also feature tennis courts, swimming pools, activity rooms and other amenities to keep residents active and engaged. Assisted Living Communities Individuals who need assistance with the activities of daily living—including eating, dressing, walking, transferring and toileting—may want to consider an Assisted Living Community. In addition to daily assistance, these communities also offer activity programs to fit the interests
of almost any resident. As opposed to Independent Living Communities, health care services are available at Assisted Living Communities. Residents of assisted living generally need some assistance with at least one of the activities of daily living. They may also need transportation assistance and help with housekeeping and laundry, all of which are typical offerings. Additional amenities can include private units, state-of-the-art facilities, beautifully decorated common areas, barber shops and beauty parlors, pharmacies, physical therapy services, recreation rooms, libraries, gardening areas, fitness centers, and many others. Nursing and Rehabilitation Centers Finally, whether for a short-term rehabilitation or a long-term medical stay, Nursing and Rehabilitation Centers are a vital senior living option. These centers
are equipped to help residents heal and/or maintain their best quality of life and often feature a full schedule of activities. At a Nursing and Rehabilitation Center, care is administered by professionals under the direction of a physician. Many facilities also offer sub-acute, respite, rehabilitation and other short-term care. Rehabilitation services can be especially helpful for individuals who are recovering from surgery or an illness. Choosing a Community After selecting the type of community that best fits their wants, needs and budget, retirees should start calling individual communities to request additional information. Communities will also likely have detailed websites, as well as staff members who will be happy to answer questions about the property. Continued on page 26
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South Central Chapter
Planning for the Care You Need at Home n
by Phyllis Mensh Brostoff, CISW, CMC, Aging Life Care AssociationTM Member, Fellow of the Leadership Academy
If you took a poll of older adults and asked each person if they wanted to remain in their own home until the end of their life, most people would say, “of course.” That is a wonderful goal, which often takes a lot of sound planning to be successful. Anything can get in the way—accidents, illness, lack of energy, declining physical abilities—of achieving your desired independence. It is hard to give up even a little autonomy, but asking for assistance can help keep you where you want to be—in your own home. What if You Become Homebound? If you are recovering from an acute illness, you may be eligible for home health services that are paid for by the Medicare program. An Aging Life Care Manager™ can help you access licensed
home health services by facilitating a conversation with your physician about your need for skilled nursing services, physical therapy, occupational therapy, and/or speech therapy in your home. This is an important conversation to have with your doctor and discharge planner if you are in the hospital or a nursing facility and need to decide on and plan for services in your home once you are discharged. However, Medicare will only pay for these services if you are “homebound.” Homebound is defined as only leaving your home for “medical treatment or short, infrequent absences for nonmedical reasons, like attending religious services.” You may also receive help from a home health aide under the supervision of a professional nurse or therapist.
A physical or occupational therapist can evaluate your home and recommend equipment (such as guard bars in the bathroom) that will improve your safety. Accessing services These services must be obtained from a state licensed home health agency certified to provide Medicare-reimbursed services. They may be freestanding agencies, or they may be part of a large, hospital-based organization. Licensed home health services are usually time-limited, ending when you have met the goals of treatment and the need for the skilled care has ended. If you have enrolled in a Medicare Advantage program, you may also have access to additional services such as home visits after a hospitalization. Continued on page 22
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aginglifecare.org • South Central Chapter • Aging Life Care Association
21
South Central Chapter
care you need ... Continued from page 21
Other Home Care Services Many other care services are provided in the home but are not licensed or paid for by Medicare. An Aging Life Care Manager can help you understand what they can offer, access reputable services, and monitor them on an on-going basis. Non-Medical Aides, Companions and Homemakers There are many types of paid care giving services available—often called nonmedical aides, companions and homemakers—who many people hire privately. If you do, you or your family should check at least two work-related references, develop a specific set of tasks and expectations for the caregiver, arrange to pay all
appropriate taxes, and have the required insurance coverage. Caregiver services can also be arranged through an agency. While this may cost more per hour than hiring an aide yourself, hiring an agency assures you of coverage when the aide is sick, on vacation or quits. The agency also carries liability insurance and is responsible for all employment taxes and employee bonding. An Aging Life Care Manager can help you find a reputable agency and get important questions answered, such as: do they check police and driver license records; do they provide supervision; how do they handle cancellations; and how long have they been in business? Your family can come together and construct a plan for supporting you in your wishes to remain in your home. If it becomes clear that you all need help in doing that, hiring an Aging Life Care
Manager is a wise investment. The Care Manager can facilitate a family understanding of the situation and help everyone recognize what your needs are, help bring on board important services, and provide caring support to you and your family on an ongoing basis. Phyllis Mensh Brostoff, CISW, CMC, is a social worker and co-founder of Stowell Associates – a care management and home care company in Milwaukee, Wisconsin. She has written numerous articles and presented seminars across the country. More information is available at www. caremanagedhomecare.com. Follow Phyllis on Twitter, Facebook, or email her at phyllisb@caremanagedhomecare.com. Thank you to the Aging Life Care Association™ for permission to share this information. You may learn more about Aging Life Care™ at aginglifecare.org.
The expertise of Aging Life Care Managers can be summarized into 8 knowledge areas. They include: Health and Disability - Aging Life Care Managers attend doctor appointments and facilitate communication. These professionals help determine types of services – including home health and hospice – that are right for a client and assist in engaging and monitoring those services. Financial - Services may include reviewing or overseeing bill paying or consulting with a client’s accountant or Power of Attorney. Housing - Aging Life Care Managers help families and clients evaluate and select the appropriate level of housing or residential options. Families - Aging Life Care Managers help families adjust, cope and problem-solve issues surrounding long-distance and in-home caregiving. Local Resources - Aging Life Care Managers know the local resources in their communities like the back of their hands and know how services are accessed. Advocacy - Aging Life Care Managers are strong and effective advocates for clients and their families, promoting the client’s wishes with health care and other providers, ensuring that client’s needs are being adequately addressed. Legal - Aging Life Care Managers refer to legal experts, like elder law attorneys, estate planners, and Powers of Attorney. Crisis Intervention - Aging Life Care Managers offer crisis intervention when it is needed. For families that live at a distance, this can be a muchneeded 24/7 emergency contact. Thank you to the Aging Life Care Association™ for permission to share this information. You may learn more about Aging Life Care™ at aginglifecare.org.
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aginglifecare.org • South Central Chapter • Aging Life Care Association
South Central Chapter Name
Housing • Homecare • Resources Phone
Website
Housing Providers - Independent, Assisted, Nursing, CCRC, Memory Care
Atria Senior Living Avanti Senior Living Belmont Village Senior Living Brookdale Senior Living Cinco Ranch Alzheimer’s Care
281-494-4200 713-474-3999 713-592-9200 281-461-7600 800-254-9442
atriaseniorliving.com avanti-sl.com belmontvillage.com brookdale.com jeaseniorliving.com
Colonial Oaks Assisted Living & Memory Care
281-997-2500
colonialoaks.org
Bronze Bronze Bronze Bronze Bronze
PLATINUM
Celebrating life and new beginnings is something that happens every day at Colonial Oaks Assisted Living And Memory Care. Through our celebrations residents have access to special Get on the FAST TRACK programs and services leading to a rich and meaningful life. Come see how we Celebrate TO RECOVERY New Beginnings at our convenient locations visit www.colonialoaks.org
hoice for post-acute and outpatient rehabilitation.
need physical, speech, or occupational therapy after an illness or injury, turn to the team f superior outcomes. Our dedicated therapists work exclusively with adults age 62-plus.
d, collaborative care.
every step of the way. EricksonSupport, Living The care your patient needs is available right here on
site care team will develop a match your patient’s individual date you on their progress.
972-656-3500/281-249-7150
ericksonliving.com
campus. The same friendly folks will support your patient from the first day of post-acute rehabilitation through the completion of their outpatient therapy.
have to be a resident ighland Springs r community.
Highland Springs (North Dallas 972-656-3500) and Eagle’s Trace (West Houston 281-249-7150) are your best choice for post-acute and outpatient rehabilitation. When your patients need physical, speech, or occupational therapy after an illness or injury, turn to the team with a track record of superior outcomes. Our dedicated therapists work exclusively with adults age 62-plus.
GOLD
e information.
North Dallas 972-656-3500
Assisted Living | Memory Care | Post-Acute Rehabilitation and Nursing Care | Outpatient Rehabilitation
Five Star Senior Living
11740543
West Houston 281-249-7150
617-796-8387
www.fivestarseniorliving.com
LifeWell Senior Living Overture Sugar Land Pathways Memory Care at Villa Toscana
713-255-3500 281-207-9595 281-315-1450
The Plaza at the Buckingham
713-660-6552
lifewellsl.com liveoverture.com/sugarland pathwaysmemorycare.com
PLATINUM
What makes the Five Star Senior Living experience unique? Our commitment to providing a warm, inviting environment where seniors of all abilities and interests can thrive. Innovative, evidence-based approaches to health and wellness during retirement, and fine dining experiences that rival your favorite restaurants. Come in and see for yourself! Check our locations Nation wide!
Bronze Bronze Bronze
buckinghamhouston.com GOLD
The Buckingham is Houston’s premier Lifecare Community. The Plaza at The Buckingham offers various levels of living tailored to each resident’s evolving needs and lifestyle preferences. Our professional team in our Assisted Living , Memory Support , Medicare and Skilled Nursing Care is dedicated to making a difference in the lives of each of our residents.
aginglifecare.org • South Central Chapter • Aging Life Care Association
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South Central Chapter Name
Housing • Homecare • Resources Phone
Website
Housing Providers - Independent, Assisted, Nursing, CCRC, Memory Care (Continued)
The Village of River Oaks
713-952-7600 villageofriveroaks.com Welcome Home to The Village of River Oaks, a luxury senior living community that offers life without compromise. The Village is perfectly located in the heart of River Oaks and offers Independent Living, Assisted Living and Memory Care services. Here, the details matter. Spacious, well-appointed one- and two-bedroom options, with or without study that include exceptional service, exquisite dining, personal valet and other luxuries to inspire you to Live Life Well™.
GOLD
Silverado Memory Care
281-277-1221 silveradocare.com • Silverado was founded 20 years ago to change the way the world cares for and perceives people with cognitive decline. • The company has grown to become a nationally recognized provider of home care, memory care assisted living and hospice services. • Learn more about its 49 locations, including several in Houston, at silveradocare.com or call (866) 522-8125.
GOLD
Tranquility Personal Care Home
713-783-2404
tranquilitypch.com
U.S. Memory Care
832-761-7632
usmemorycare.com SILVER
We are an assisted living based memory care community located in Northwest Houston close to several medical facilities that offer geriatric care for our senior population. At our community you will find a loving staff that is committed to providing a comfortable home for those challenged by memory loss through our innovative Memory Care Programming.
Bronze
Home Care Providers
Advocates for the Independent Bridge Solutions Cameo Caregivers Comfort Keepers Friendly Faces Senior Care Home Care Assistance Home Health Resources Reach Healthcare Services Selective Medical Services
713-609-9908 713-334-9920 713-682-7272 713-974-6920 281-302-4138 713-960-9988 281-398-3444 713-500-0000 866-986-9012
advocatesfortheindependent.com bridgesolutionshealth.com cameocaregivers.com comfortkeepers.com friendlyfaces.com homecareassistance.com homehealthresources.com reachhealthcareservices.com smsoftx.com
SYNERGY HomeCare
713-574-7400
synergyhomecare.com
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aginglifecare.org • South Central Chapter • Aging Life Care Association
GOLD
Our mission at SYNERGY HomeCare is to offer the highest quality of life and independence that is attainable to our clients. We provide Personal Assistance services (assistance with ADLs) to clients of all ages. Services include: Medication Reminders, Light Housekeeping, Meal Preparation, Bathing/Grooming Assistance, Respite Care and Alzheimer’s, Parkinson’s and ALS care services. All caregivers are screened, bonded and insured.
Bronze Bronze Bronze Bronze Bronze Bronze Bronze Bronze Bronze
South Central Chapter Name
Housing • Homecare • Resources Phone
Website
Elder Law
Law Offices of Christine Lesher, PC
713-529-5900
lawlesher.com
Hayes & Wilson, PLLC Hegwood Law Group, PLLC.
832-409-0089 281-872-6655
hayeswilsonlaw.com hegwoodlaw.com
Thomas W. McCulloch, JD, CPA
713-624-4294
houstonelderlawyer.com
Bronze Bronze
SILVER
Attorney-CPA, Thomas McCulloch provides a broad range of services for older adults and their families. In addition to providing traditional estate planning (such as wills, trusts, powers of attorneys, IRA advice, tax planning and other estate documents) he assists families in navigating the maze of public benefits and other topics specific to aging adults and their families.
SILVER
Christina Lesher provides comprehensive legal advice on Elder Law, Medicaid and Special Needs Planning, Veteran’s Benefits, and other legal issues confronting seniors and persons with disabilities. Christina is a 2003 graduate from the University of Houston Law Center. Christina is a frequent speaker to local professional and community groups, including Marathon Oil, KBR, the FBI, and Houston’s Local Fox station.
Downsizing, Relocation & Estate Sales
Caring Transitions Houston Gulf Coast Caring Transitions of Metro Houston pack n send- Pack, unpack, move & ship to relatives
832-998-8039 713-966-6767 713-266-1450
Caringtransitionshougulf.com CaringTransitionsofMH.com pack-n-send.com
Bronze Bronze Bronze
Elder and Adult Care Mediation
Manousso Mediation and Arbitration, LLC 713-840-0828 manousso.us Bronze Exercise Programs
Movement is Blessed 832-909-2205 movementisblessed.com Bronze Financial Services
Cadence Bank 800-850-0802 cadencebank.com Bronze Funeral & Cremation Services
Dignity Memorial 800-343-4464 DignityMemorial.com Bronze Miller Funeral & Cremation Services 713-981-1184 millerfuneral.com Bronze Hospice
Vitas Healthcare 855-747-5415 vitas.com/tx Bronze Medical Massage Therapy
Advanced Muscle Care
281-496-7246
medical-massage.net
Bronze
aginglifecare.org • South Central Chapter • Aging Life Care Association
25
Housing • Homecare • Resources
South Central Chapter Name
Phone
Website
Mobility & Accessibility Solutions
101 Mobility
Direct Home Care Supply
713-461-6770
directhomecaresupply.com
SILVER
832-701-0101 Houston.101Mobility.com We deliver FREEDOM and independence to those who have physical limitations, in the form of accessibility and mobility equipment and services. STAIRLIFTS or chairlifts (straight rail*, curved rail, and outdoor) • Wheelchair RAMPS, PLATFORM LIFTS (Porch Lifts, inclined lifts) • PATIENT lifts* (“Hoyer” and overhead/ceiling lifts) • POOL LIFTS, GRAB BARS • Wheelchair/Scooter lifts for vehicles (sedans, SUVs, minivans, pickup trucks) • Turning automotive seats
Bronze
Pharmacy
Walgreens walgreens.com Bronze Psychiatric/Behavioral Health
Oceans Behavioral Hospital-Katy UTHealth HCPC
Hidden Costs ... Continued from page 14
they can also coordinate day to day tasks, allowing adult daughters and sons to focus on their careers and the responsibilities of parenting their own children. Skillful problem solvers, these professionals take charge of those inevitable crises just as easily as routine needs. To find one, go to aginglif-
Living Well...
Continued from page 16
to stay on course. A crisis can happen with your parents at any time. It might be a medical incident; an environmental issue, such as a blizzard, hurricane or earthquake; or a financial stumbling block. Avoid the escalation of problems and stress by maintaining control and being ready to act in any emergency. Periodic check-in visits with an Aging Life Care Professional are very helpful to
Housing Option...
Continued from page 20
When researching potential communities, retirees should be sure to ask about admission and discharge criteria. Prospec26
281-492-8888 713-741-5000
oceanskaty.com hcpc.uth.edu
Bronze Bronze
ecare.org and search for an expert in your area. Other options include reaching out to a social worker at the Alzheimer’s Association, a Senior Center or your local Area Agency on Aging. Jullie Gray has over 30 years of experience in healthcare and aging. She is a Principal at Aging Wisdom in Seattle, WA. Jullie is the President of the National Academy of Certi-
fied Care Managers and the Past President of the Aging Life Care Association. Follow her on LinkedIn and Twitter @JullieGray, or email her at jgray@agingwisdom.com. Aging Wisdom has a presence on Facebook – we invite you to like our page. Thank you to the Aging Life Care Association™ for permission to share this information. You may learn more about Aging Life Care™ at aginglifecare.org.
keep things stable. If your parent suffers with extreme memory loss or disorientation, remember that dementia is a bit of a moving target; you need professional oversight to make sure that you are addressing small issues as they come up, instead of waiting for a crisis. An Aging Life Care Professional will look for signs that might topple your progress, and address them before they become a more serious threat.
vices in Walnut Creek, CA. She is also a partner of the VillagePlan. Linda is a Fellow of the Leadership Academy and past-president of the Aging Life Care Association. Linda has over 30 years experience working as a Care Manager. You can reach her at linda@EldercareAnswers.com, or connect with her via social media: Facebook, Twitter, and LinkedIn.
Linda Fodrini-Johnson, MA, MFT, CMC, is the Founder and President of Eldercare Ser-
Thank you to the Aging Life Care Association™ for permission to share this information. You may learn more about Aging Life Care™ at aginglifecare.org.
tive residents should fully understand the entrance and monthly fees, as well as any additional fees that may be incurred. Finally, potential residents should ask about amenities, activities and resident involvement.
Once they have narrowed their search down to a few communities, potential residents should plan on-site visits with friends or relatives. Only by visiting a community in person can individuals get a true feel for the lifestyle residents enjoy.
aginglifecare.org • South Central Chapter • Aging Life Care Association
South Central Chapter
Area Agencies on Aging Area Agencies on Aging (AAAs) include approximately 620 organizations nationwide that serve the elderly populations (60+) of their local areas. Most agencies serve a specific geographic area of several neighboring counties. All AAAs receive federal funding under the Older Americans Act and most supplement that funding with additional state and local revenues.
Each Area Agency on Aging provides a different suite of services, although there are basic services which are provided by nearly all AAAs. These include: · · · ·
Nutrition - counseling, home delivered and congregate meals Caregiver Support - respite care and caregiver training Information & Referral - information about assistance programs and referrals to administrators Long Term Care Ombudsmen - information about long term care facilities and investigation of complaints · Insurance Counseling - helping seniors understand and maximize the benefits of their insurance, especially Medicare · Transportation - assistance understanding and coordinating shared, non-medical transportation services Texas
Alamo AAA............................................................................... 866-231-4922 ARK-TEX AAA............................................................................ 800-372-4464 Bexar County AAA.................................................................... 866-231-4922 Brazos Valley AAA..................................................................... 800-994-4000 Capital AAA.............................................................................. 888-622-9111 Central Texas AAA..................................................................... 800-447-7169 Coastal Bend AAA..................................................................... 800-817-5743 Concho Valley AAA................................................................... 877-944-9666 Dallas County AAA.................................................................... 800-252-9240 Deep East Texas AAA................................................................ 800-256-6848 East Texas AAA......................................................................... 800-442-8845 Golden Crescent AAA................................................................ 800-574-9745 Harris County AAA.................................................................... 800-213-8471 Heart of Texas AAA................................................................... 254-292-1800 Houston-Galveston AAA........................................................... 800-437-7396 Lower Rio Grande Valley AAA/COG........................................... 800-365-6131 Middle Rio Grande AAA............................................................ 800-224-4262 North Central Texas AAA........................................................... 800-272-3921 North Texas AAA....................................................................... 800-460-2226 Panhandle AAA........................................................................ 800-460-2226 Permian Basin AAA.................................................................. 800-491-4636 Rio Grande AAA........................................................................ 800-333-7082 South East Texas AAA............................................................... 800-395-5465 South Plains AAA..................................................................... 888-418-6564 South Texas AAA....................................................................... 800-292-5426 Tarrant County AAA.................................................................. 817-258-8102
Texoma AAA............................................................................. 800-677-8264 West Central Texas AAA............................................................ 800-928-2262 Oklahoma
Areawide Aging Agency, Inc..................................................... 405-942-8500 ASCOG Area Agency on Aging................................................... 800-658-1466 COEDD Area Agency on Aging.................................................. 800-375-8255 EODD Area Agency on Aging.................................................... 918-682-7891 Grand Gateway Area Agency on Aging..................................... 800-482-4594 INCOG Area Agency on Aging................................................... 918-579-9473 KEDDO Area Agency on Aging.................................................. 918-465-2367 Long-Term Care Authority........................................................ 918-583-3336 OEDA Area Agency on Aging.................................................... 800-658-2844 SODA Area Agency on Aging.................................................... 580-920-1388 SWODA Area Agency on Aging................................................. 580-562-4882 Louisiana
Allen Council on Aging, Inc....................................................... 419-228-5135 Beauregard Council on Aging................................................... 337-463-9694 Bienville Council on Aging........................................................ 318-263 8936 Bossier Council on Aging.......................................................... 318-741-8302 Caddo Council on Aging........................................................... 800-256-3003 Cajun Area Agency On Aging ................................................... 800-738-2256 Caldwell Council on Aging........................................................ 318-649-2584 Cameron Council on Aging ...................................................... 337-905-6000 Continued on page 28 aginglifecare.org • South Central Chapter • Aging Life Care Association
27
South Central Chapter Area Agencies on Aging Continued Capital Area Agency On Aging, Inc........................................... 225-922-2525 CENLA Area Agency On Aging.................................................. 800-454-9573 Claiborne Council on Aging...................................................... 318-927-6922 DeSoto Council on Aging ......................................................... 318-872-3700 East Baton Rouge Council on Aging.......................................... 225-923-8000 Jefferson Council on Aging, Inc. ............................................... 504-888-5880 Jefferson Davis Council on Aging.............................................. 337-824-5504 Lafourche Council on Aging, Inc. .............................................. 888-879-4400 Lincoln Council on Aging, Inc.................................................... 318-255-5070 Madison Council on Aging, Inc. ................................................ 318-574-4101 Morehouse Council on Aging, Inc............................................. 800-256-3006 Natchitoches Council on Aging, Inc. ......................................... 318-357-3250 New Orleans Council on Aging, Inc........................................... 504-821-4121 North Delta Regional Plan. & Dev. District...................................... 318-387-2572 Ouachita Council on Aging ...................................................... 318-387-0535 Plaquemines Council on Aging, Inc. ......................................... 504-564-0600 Red River Council on Aging, Inc. .............................................. 318-932-5721 Sabine Council on Aging, Inc. .................................................. 800-256-4140 St. Bernard Council on Aging, Inc. ............................................ 504-278-7335
Visit www.aginglifecare.org, FIND AN AGING LIFE CARE EXPERT, to find the care manager closest to you!
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aginglifecare.org • South Central Chapter • Aging Life Care Association
St. Charles Council on Aging, Inc. ............................................. 985-783-6683 St. James Area Agency on Aging .............................................. 225-562-2362 St. John Council on Aging, Inc.................................................. 985-479-0272 St. Tammany Council on Aging, Inc. ......................................... 985-892-0377 Terrebonne Council on Aging, Inc. ........................................... 800-795-7863 Vernon Council on Aging.......................................................... 337-239-4361 Webster Council on Aging, Inc. ................................................ 318-371-3056 West Carroll Council on Aging, Inc. .......................................... 318-428-4217 Winn Council on Aging, Inc....................................................... 318-628-2186 Arkansas
The Area Agency on Aging of Northwest Arkansas .................. 800-432-9721 White River AAA....................................................................... 800-382-3205 East Arkansas AAA ................................................................... 800-467-3278 Area Agency on Aging of Southeast Arkansas ......................... 800-264-3260 CareLink, the Central Arkansas Area Agency on Aging ............. 501-372-5300 Area Agency on Aging West Central Arkansas.......................... 800-467-2170 Area Agency on Aging of Southwest Arkansas ........................ 870-234-7410 AAA of Western Arkansas ........................................................ 800-320-6667
South Central Chapter
Aging Life Care Association • Mid-Atlantic Chapter
5
Something Great is Happening at Colonial Oaks!
Celebrating life and new beginnings is something that happens every day at Colonial Oaks Assisted Living and Memory care. Through our celebrations, residents have access to special programs and services leading to a rich and meaningful life. Come see how we Celebrate New Beginnings! www.colonialoaks.org
BRAESWOOD 703-799-8200
WESTCHASE 281-759-2900
KATY 281-578-2222
LIC. 030311
LIC. 010308
LIC. 121252
PASADENA 713-941-4663
PEARLAND 281-997-2500
SUGAR LAND 281-277-0900
LIC. 000951
LIC. 127765
LIC. 030191