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Our mission is to build a global net work of people united by their passion to make a dif ference.
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GVI MANAGEMENT
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SAFET Y PROTOCOLS
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| O ur St a f f
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S P E A K T O A L U M N I A N D T H E I R PA R E N T S
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R I S K M I T I G AT I O N
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W e C a n S e t U p a M e e t in g B e t w e e n Yo u , a G V I
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| R i s k A u di t s
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A l um n i , a n d T h e ir P a r e n t s
| E m e r g e n c y A c t i o n P l a n s
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W e a r e a P a r e n t R un O r g a ni z a t i o n
O U R PA R E N T T E S T I M O N I A L S
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| C r i s i s M a n a g e m e n t P l a n s
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| Ev a c u a t i o n P l a n
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O U R I M PA C T
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| R e p o r t in g
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O ur C o m m i t m e n t t o L o n g-t e r m
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| C h e c k s , M a in t e n a n c e & R e s t o c k in g
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Positive Change
| 24-H o ur E m e r g e n c y L in e
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Hear What Parents Have to Say
OUR ETHICAL COMMITMENT
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PERSONAL SAFET Y
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| C hil d a n d V uln e r a b l e A d ul t P r o t e c t i o n
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| M e di c a l a n d D i e t a r y R e q uir e m e n t s
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| E n v ir o n m e n t a l a n d W il dli f e P r o t e c t i o n
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| P e r s o n a l S a f e t y Tr a inin g
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C O M M U N I C AT I O N W H I L E A B R O A D
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| S a f e t y o f P e r s o n a l B e l o n gin g s
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| H o w t o St a y In To u c h W hil e A b r o a d
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| G V I- s p e c i f i c Tr a v e l In s ur a n c e
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| Yo ur A r r i v a l E m a il
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SUPPORT ON TEEN PROGRAMS
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| Yo ur In- c o un t r y C o n t a c t s
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| W e P r o v i d e A d di t i o n a l S up p o r t & R e s o ur c e s
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| Yo ur S o c i a l M e di a U p d a t e s
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| S e t t in g U p a P a r e n t G r o up
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| G e n e r a l R ul e s
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SUPPORT & SAFET Y
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| C h a p e r o n e s
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| P r e - d e p a r t ur e
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| A c c o m m o d a t i o n a n d C ur f e w
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| D e p a r t ur e
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| M e di c a t i o n
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| Arrival
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| D i s c ip lin a r y P r o c e d ur e s
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| P r o gr a m St a r t s
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| Z e r o To l e r a n c e P o li c y
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| D e p a r t ur e
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P R E PA R I N G F O R F L I G H T S
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| P r e p a r in g Yo ur C hil d F o r T h e ir F ir s t
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o n Te e n P r o gr a m s
In t e r n a t i o n a l F li gh t
PROFESSIONAL BENEFITS
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| C a r e e r & A c e d e m i c B e n e f i t s o f G V I P r o gr a m s
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| Te e n P r o gr a m s
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| C o ll e g e -l e v e l In t e r n s h ip P r o gr a m s
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G V I PA R E N T C O N S U LTAT I O N S
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V O L U N T E E R
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GVI
MANAGEMENT
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W E A RE A PA REN T-RUN ORG A NIZ AT ION R ICH A R D WA LT ON F ounder O f G V I PA R E N T O F F O U R — J O J O, E L S P E T H , TA L L U L A H , A N D H A R R Y ‘My wanderlust kicked in early, driving me from one
c o n t i n e n t t o t h e n e x t. N o w, a s a p a r e n t o f f o u r, I ’m passionate about giving young people the opportunity t o d o t h e s a m e – t o e x p l o r e s a f e l y , l e a r n , g r o w, a n d h a v e f u n .’
S T E V E G W ENIN G V I’s C EO PA R E N T O F T H R E E — A S B J O R N , VA L D E M A R , AND MAGNUS ‘I grew up in the UK. My wife is Danish. My eldest
two kids are Costa Rican, while the younger one is d e f i n i t e l y a S o u t h A f r i c a n . W e ’r e a r e a l i n t e r n a t i o n a l family. I think part of what GVI brings out in people is t h a t g l o b a l p e r s p e c t i v e. ’
SH AY L E H AV EM A NN G V I’s Dir ec t or O f P r ogr ams PA R E N T O F T W O — E R IN A N D F Y N N E-L E I G H ‘My work often influences my parenting decisions,
and similarly, parenting often influences my thinking at work. I have seen how much our participants have grown by visiting different countries and this is why I have made sure that my children experience many d i v e r s e c u l t u r e s o n a d e e p l e v e l f r o m a v e r y y o u n g a g e. ’
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V O L U N T E E R
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SPEAK TO ALUMNI & THEIR
PARENTS
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W E C A N SE T UP A MEE T ING BE T W EEN YOU, A G V I A L UMNI, A ND T HEIR PA REN T S N o o n e k n o w s b e t t e r t h a n a n o t h e r p a r e n t w h a t t h e e x p e r i e n c e o f a l l o w i n g y o u r c h i l d t o v o l u n t e e r a b r o a d i s r e a l l y l i k e. The good news is that GVI alumni and their parents often love talking about their experiences. If you would like to speak to them, just let us know and we can set up a meeting. Depending on your location, it might be possible to m e e t f a c e -t o -f a c e, o t h e r w i s e, a p h o n e o r o n l i n e c h a t c a n b e a r r a n g e d .
MEE T FACE-T O-FACE
P HONE OR ONL INE CH AT
We run many local meetups throughout
If no meetups are available in your area,
t h e w o r l d y e a r-r o u n d w h e r e y o u c a n
l e t u s k n o w t h a t y o u ’d l i k e t o s p e a k t o a
chat to previous volunteers, their parents,
GVI alumni and their parents and we will
a n d o u r s t a f f. S e e o u r s i t e f o r t h e l a t e s t
set you up with their contact details. Simply
meetup dates.
c o n t a c t u s t o r e q u e s t a c h a t.
MEE T G V I SENIOR M A N AGEMEN T Tw i c e a y e a r a m e m b e r o f o u r s e n i o r management team joins other GVI staff and alumni in London to host our GVI London O p e n D a y: a n e v e n t w h e r e a n y o n e c a n d r o p -i n to watch the hourly presentations a n d a s k a n y q u e s t i o n s t h e y m a y h a v e.
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V O L U N T E E R
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OUR PARENT
TESTIMONIALS
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V O L U N T E E R
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HE A R W H AT PA REN T S H AV E T O S AY Sam first found out about GVI when my husband challenged him about doing something worthwhile with his life in t h e s u m m e r. A s h e w a s o n l y 15 y e a r s o l d , I w a s c a l m i n i t i a l l y , t h i n k i n g t h a t n o t h i n g w o u l d c o m e o f i t.
I would no t he si t at e t o r ecommend G V I t o o t her familie s.
Sam began some research and found that GVI was the
enabled us to communicate throughout his journey.
o n l y c o m p a n y w h o w o u l d t a k e h i m b e c a u s e o f h i s a g e.
Once he arrived in Thailand he was met by a GVI
A t f i r s t, I w a s c o n c e r n e d a n d e v e n a s t h e p r o c e s s c o n-
i n t e r n a n d f r o m t h a t p o i n t, I f e l t m o r e r e l a x e d a n d
tinued, I remained unconvinced that it was a good idea.
excited about the adventure he was undertaking. Sam was supervised carefully throughout his time
I h a d h u g e c o n c e r n s b e c a u s e o f S a m ’s a g e, t h e f a c t
away and the trip was planned in detail to ensure
that he would be unaccompanied and had never been
those participating returned with wonderful
a b r o a d b e f o r e! I r e m a i n e d d e e p l y c o n c e r n e d u p u n t i l
m e m o r i e s o f t i m e s p e n t i n a w o r t h w h i l e p r o j e c t,
t h e m o m e n t S a m l e f t t o g o o n t h e p r o j e c t.
as well as some sightseeing. He has made lasting f r i e n d s h i p s a n d h a d a l i f e - c h a n g i n g e x p e r i e n c e.
In d e e d , t h e w e e k s b e f o r e w e r e e x t r e m e l y d i f f i c u l t a s
H e r e t u r n e d f r o m T h a i l a n d m o r e m a t u r e, m o r e
I woke up in the middle of the night terrified that
appreciative and more aware of the beautiful
I had done the wrong thing in allowing this situation
w o r l d i n w h i c h w e l i v e.
t o d e v e l o p. C o n t a c t w i t h G V I i n t h e r u n-u p t o t h e t r i p helped a little as I did a group chat between myself
T h i s y e a r, S a m i s t r a v e l i n g t o S o u t h A f r i c a w i t h G V I
and other mums, but I was not relaxed at all.
a n d I a m c o n f i d e n t a n d e x c i t e d a b o u t t h i s n e w a d v e nt u r e. I k n o w t h a t h e i s i n s a f e a n d c a r i n g h a n d s w i t h
A s S a m w a s y o u n g a n d h a d n e v e r t r a v e l e d a l o n e, h e
GVI and I am thrilled that he is going to experience
f l e w a s a n u n a c c o m p a n i e d m i n o r. T h i s h e l p e d a l l e v i a t e
t h i s a m a z i n g c o n t i n e n t, w i t h i n t h e s a f e e n v i r o n m e n t
some of my fears that he or his luggage would become
o f a G V I t r i p. I w o u l d n o t h e s i t a t e t o
l o s t i n t r a n s i t.
recommend GVI to other families.
T h e d a y S a m l e f t w a s d i f f i c u l t, b u t m o d e r n t e c h n o l o g y
— LINDA JEFFREY
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S am w a s s uper v is ed c ar e f ully t hr o ughou t his t ime aw ay and t he t r ip w a s planned in de t ail t o en s ur e t h o s e p ar t ic ip a t ing r e t ur ned w i t h w on der f ul memor ie s o f t ime s pen t on a w or t hw hile pr ojec t.
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We wer e s oon r e as sur ed t hr ough t he e f ficient and e f f ec t i ve communic at ion w i t h G V I s t af f member s. Kayley first introduced the concept of
this allowed Kayley to establish contact with other
charitable work abroad to us after having
girls with similar ambition. This helped enormously.
investigated various charitable travel
Kayley and another girl arranged to travel together
o p p o r t u n i t i e s o n t h e i n t e r n e t. S h e c h o s e G V I d u e t o t h e
on the same flight so the fact that she was traveling
comprehensive opportunities being promoted.
with someone else helped significantly. This was the longest time we were apart from Kayley, but social
Our initial feeling was of uncertainty due to
m e d i a p e r m i t t e d u s t o s t a y i n c o n s t a n t c o m m u n i c a-
o r g a n i z a t i o n a l v i a b i l i t y a n d r i s k t o w e l f a r e. O u r
tion. The segregation was not concerning knowing
immediate reaction was to question the ability of an
t h a t s h e w a s s a f e a n d h a v i n g a g r e a t t i m e.
organization to effectively arrange and deliver such a c o m p l e x p r o j e c t. W e w e r e s o o n r e a s s u r e d t h r o u g h t h e
I t w a s a f a n t a s t i c j o u r n e y f o r h e r. A s a c o n s e q u e n c e,
efficient and effective communication with GVI staff
she can confidently provide informed opinions
members who were able to competently answer all
whenever needed. She returned with a detailed
questions that we posed. The information provided was
account and a balanced view of the situation in
c l e a r a n d c o n c i s e; t h e l i n k s t o e s s e n t i a l i n f o r m a t i o n
South Africa, which was refreshing and something
were relevant and useful.
s h e w i l l n e v e r f o r g e t. S h e i n t e n d s t o s p r e a d t h e word and continue supporting GVI due to the
Probably the most difficult decision was making the
i n v a l u a b l e p r o d u c t i v e w o r k t h e y a r e d o i n g t h r o u g h-
i n i t i a l c o m m i t m e n t. H o w e v e r, a s t i m e p r o g r e s s e d w e
out several countries.
became more confident that the project would be successful. As Kayley is mature and responsible we
Often parents have difficulty managing changing
d e c i d e d t h a t n o s p e c i f i c g r o u n d r u l e s n e e d e d t o b e s e t.
attitudes, ambition and vision of children during
We were more concerned about overcoming her anxiety
teen years. The GVI project brought all this together
of travel. This was the first time she traveled without
through an experience showing that teenagers can
us and we were all very concerned.
adapt and use their initiative when immersed in diverse environments. We would
GVI was able to put us in touch with some of the other
without a doubt recommend GVI as
volunteers on the project prior to the project dates,
an organization. — GILL AND BRIAN WILLIAMS
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OUR
IMPACT
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OUR COMMI T MEN T T O L ONG-T ERM P O SI T I V E CH A NGE UNI T ED N AT IONS S US TA IN A BL E DE V EL OP MEN T GOA L S The success of all our projects is measured against the objectives of the United Nations S u s t a i n a b l e D e v e l o p m e n t G o a l s ( U N S D G s). T h i s m e a n s t h a t a l l t h e s h o r t-, m i d-, a n d l o n g-t e r m o b j e c t i v e s of all our sustainable development projects worldwide are designed to help us contribute toward achieving t h e 1 7 g o a l s t h e U n i t e d N a t i o n s h a s i d e n t i f i e d a s a c h i e v a b l e b y 2 0 3 0.
L OC A L PA R T NER S In a c c o r d a n c e w i t h U N S D G #1 7, P a r t n e r s h i p F o r T h e
specific goals, rather than what an outsider might
Goals, we ensure that all our projects are set up in
t h i n k w o u l d b e g o o d f o r t h e c o m m u n i t y o r e n v i r o n-
collaboration with local organizations in all locations
m e n t. W e a l s o l o o k a t h o w w e c a n b u i l d l o c a l c a p a c i t y
w h e r e w e o p e r a t e. I t i s i n c r e d i b l y i m p o r t a n t t h a t
by supporting in-country stakeholders to become
sustainable development projects are lead by the
i n c r e a s i n g l y s e l f- s u s t a i n i n g . T h i s h e l p s u s e n s u r e o u r
o b j e c t i v e s o f l o c a l c o m m u n i t y m e m b e r s a n d o r g a n i z a-
participants are always helping to make a positive
tions. Ensure the project is contributing toward their
a n d l o n g-t e r m i m p a c t.
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OUR ETHICAL
COMMITMENT
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CHIL D A ND V UL NER A BL E A DULT P RO T EC T ION Our Child Protection Officers are t r a i n e d u p t o L e v e l 3 b y C h i l d S a f e, a g l o b a l organization that helps create awareness around proper child protection processes and appropriate responses to unsafe practices. We a r e a l s o p a r t o f t h e C h i l d S a f e A l l i a n c e. R e a d o u r C h i l d A n d V u l n e r a b l e A d u l t P o l i c y h e r e.
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EN V IRONMEN TA L A ND W IL DL IF E P RO T EC T ION W e a r e c o m m i t t e d t o p r o t e c t i n g t h e l o c a l e n v i r o n m e n t a n d w i l d l i f e i n t h e a r e a s i n w h i c h w e o p e r a t e. A l l o u r r e s e a r c h practices are aligned to the guidelines of the local partner organizations with which we work. Following these ensures w e d o n o h a r m , a n d t h a t a l l d a t a i s d e l i v e r e d t o l o c a l d e c i s i o n-m a k e r s w h o c a n t r u l y m a k e a l a s t i n g i m p a c t.
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COMMUNICATION
WHILE ABROAD
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HOW T O S TAY IN T OUCH W HIL E A BROA D Vo l u n t e e r s a r e u s u a l l y k e p t v e r y b u s y f r o m t h e
p r o j e c t. T h i s m e a n s m o s t p a r t i c i p a n t s o f t e n d o n o t
m o m e n t t h e y a r r i v e t o t h e t i m e t h e y l e a v e. T h e y
m a k e m u c h c o n t a c t w i t h p e o p l e b a c k h o m e. T h i s i s
might be undergoing training, studying, engaging in
not a cause for concern but is rather a sign that they
c o m m u n i t y s e r v i c e, c o n d u c t i n g b i o l o g i c a l s u r v e y s , o r
are enjoying themselves, socializing, and getting
enjoying adventure activities. Additionally, a delay in
involved in the work at hand. If you would like to
response can result from time differences as well as
m a k e c o n t a c t f r o m h o m e, p l e a s e n o t e t h a t t h i s i s
limited wifi and phone capabilities in some of our
dependant on whether or not your child is engaged
more remote locations. For personal safety and child
in an activity, like diving, or in the middle of their
protection reasons, participants are also often not
r e g u l a r s l e e p s c h e d u l e.
allowed to take their phones with them onto a
YOUR A R RI VA L EM A IL Once your child has been picked up at the airport and has settled into their accommodation, our team will send over an email confirming that they have arrived safely.
YOUR IN-C OUN T RY C ON TAC T S Upon confirming your booking, your support
a n o t h e r G V I s t a f f m e m b e r o n b a s e. Yo u ’r e a l s o s t i l l
coordinator will send over two in-country contacts,
welcome to contact your support coordinator if
including the number of the project manager in your
y o u f e e l y o u n e e d h e l p, a n d w i l l h a v e a c c e s s t o o u r
s p e c i f i c l o c a t i o n , a s w e l l a s t h e i r s e c o n d-i n- c o m m a n d .
24 -h o u r e m e r g e n c y l i n e.
If requested, we can also provide the number of
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YOUR S OCI A L MEDI A UP DAT E S A l l o u r b a s e s a r o u n d t h e w o r l d h a v e t h e i r o w n Fa c e b o o k p a g e s w h e r e t h e y s h a r e t h e i r l a t e s t i m p a c t s t o r i e s . Yo u ’r e l i k e l y t o s p o t s o m e o f y o u r c h i l d ’s w o r k b y k e e p i n g y o u r e y e o n t h e i r l o c a t i o n ’s Fa c e b o o k u p d a t e s .
GVI CAMBODIA KHAMPONG CHAM
GVI COSTA RICA JALOVA
GVI COSTA RICA QUEPOS
GVI FIJI CAQALAI
GVI FIJI DAWASAMU
GVI GHANA CAPE COAST
GVI GREECE GIANNITSOCHORI
GVI INDIA KERALA
GVI INDIA MADHYA PRADESH
GVI LAOS LUANG PRABANG
GVI MEXICO AKUMAL
GVI MEXICO PLAYA DEL CARMEN
GVI NEPAL POKHARA
GVI PERU CUSCO
GVI SEYCHELLES CURIEUSE
GVI SEYCHELLES MAHE
GVI SOUTH AFRICA CAPE TOWN
GVI SOUTH AFRICA LIMPOPO
GVI THAILAND CHIANG MAI
GVI THAILAND PHANG NGA
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SE T T ING UP A PA R EN T GROUP We highly recommend setting up a parent group
privacy, we can only share contact details
a s s o o n a s p o s s i b l e a f t e r b o o k i n g t h e t r i p. T h i s
between parents if both would like to contact one
can be done on secure personal messaging
a n o t h e r. S i m p l y a s k y o u r S u p p o r t C o o r d i n a t o r t o
platforms and provides a support system
send out a request to other parents and they will
t h r o u g h o u t t h e p r o c e s s . To p r o t e c t e v e r y o n e ’s
get back to you with a list of details.
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SUPPORT &
SAFETY
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SUPP OR T & S A FE T Y We won’t sugarcoat it — traveling abroad is usually a complex process that carries an element of risk. But this i s e x a c t l y w h y w e ’r e c o m m i t t e d t o p r o v i d i n g e x t e n s i v e support throughout the process, as well as the highest safety s t a n d a r d s d u r i n g t h e i n- c o u n t r y p h a s e. W e b e l i e v e t h a t volunteering abroad should not only be impactful, but an e n j o y a b l e e x p e r i e n c e t h a t c a r r i e s a s l i t t l e r i s k a s p o s s i b l e. This is exactly how we’ve been able to maintain our reputation as one of the most highly respected volunteering organizations in the sector over the past two decades. U p o n a r r i v a l a t t h e a i r p o r t, p a r t i c i p a n t s w i l l b e g r e e t e d b y a G V I s t a f f m e m b e r. A l l G V I s t a f f a r e o u r o w n a n d a l l o u r p r o g r a m s a r o u n d t h e w o r l d a r e r u n b y o u r s t a f f. A l l G V I f i e l d staff are background checked, Emergency First Response and safety trained. Our minimum staff to participant ratio is one to six, although on several bases we have a ratio of one to t h r e e. O n c e r e t u r n i n g f r o m o u r p r o g r a m s , p a r t i c i p a n t s w i l l be contacted by their Enrolment Manager to provide feedback on their program. They also be added automatically to our alumni support network, which will give them access t o s p e c i a l o f f e r s , p r o f e s s i o n a l o p p o r t u n i t i e s , a n d c o n n e ctions from around the world.
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SUPP OR T PRE-DEPA R T URE C OMP L E T E A N A P P L IC AT ION T he f ir s t s t ep in any p ar t icip an t ’s G V I jour ney is t o c omple t e an applic at ion. T his f or m is us ed t o acce s s a p ar t icip an t ’s in t er e s t s s o t h at we c an f ind ou t how be s t t o help t hem le ar n and make an imp ac t abr o ad. SP E A K T O A N ENROL MEN T M A N AGER Once we’ ve r ecei ved a p ar t icip an t ’s applic at ion, one o f our E nr olmen t Man ager s w ill be in t ouch. T heir r ole is t o le ar n mor e abou t t he p ar t icip an t cur r en t k now ledge and sk ills s o t hat we c an m ake sur e t he pr ogr am t hey h ave s elec t ed is a good m at ch. JOIN A P ROGR A M In or der f or a p ar t icip an t t o s ecur e t heir spo t on a G V I pr ogr am, t hey need t o m ake a depo si t. T he r e s t o f t he pr ogr am f ee needs t o be pr ov ided be f or e t he pr ogr am s t ar t dat e and c an be c omple t ed in a s er ie s o f ins t allmen t s. MEE T YOUR P ER S ON A L S UP P OR T COOR DIN AT OR A ll p ar t icip an t s w ho have s ecur ed t heir place ar e in t r oduced t o a per s on al S uppor t C oor dinat or w ho s e r ole is t o over s ee t he pr e-dep ar t ur e jour ney. T hey ar e t her e t o guide p ar t icip an t s t hr ough adminis t r at i ve t ask s and ans wer any ne w que s t ions t h at c ome up. P R EPA R E F OR T HE T RIP Your S uppor t C oor dinat or w ill s end t hr ough a loc al or ien t at ion guide and a pr ogr am wor k t r aining guide. P ar t icip an t s ar e r equir ed t o r e ad t hough t he s e guide s, in addi t ion t o p ack ing, book ing f ligh t s, ar r anging a v is a, and check ing in w i t h a doc t or abou t r equir ed v accin at ions.
DEPA R T URE
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SUPP OR T A RRI VA L F L IGH T S (NO T INCL UDED IN P ROGR A M C O S T ) We ad v is e t hat i f t he p ar t icip an t is under 18, t hey t ake ad v an t age o f t he cho s en air line’s ow n minor pr ogr am, w hich invol ve s an as signed ch aper one w ho t r avels w i t h t he minor all t he w ay and ensur e s t r ans f er s ar e m an aged c or r ec t ly. IN-C OUN T RY A IR P OR T PICK UP P ar t icip an t s ar r i v ing in t he c oun t r y w ill be me t at t he air por t by a t r ained and ve t t ed G V I s t af f member. Fr om t her e t hey w ill be t r anspor t ed t o t he acc ommodat ion in a vehicle t h at has under gone a s af e t y check by a G V I s t af f member. W EL C OME T O YOUR L OC AT ION Af t er s e t t ling in t o t heir ne w acc ommodat ion, all p ar t icip an t s ar e r equir ed t o c omple t e he al t h and s af e t y t r aining and at t end a loc al or ien t at ion pr e s en t at ion. T hey ar e t r ained on how t o avoid r isk and le ar n abou t t he cul t ur al c on t e x t o f t he r egion.
PROGR A M S TA R T
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SUPP OR T PROGR A M S TA R T S P RO JEC T T R A INING B e f or e s t ar t ing any k ind o f pr ojec t wor k , all p ar t icip an t s ar e r equir ed t o c omple t e pr ojec t t r aining. T his invol ve s a c our s e o f pr e s en t at ions c over ing a r ange o f r elev an t t opic s and on-t he-job suppor t f r om G V I s t af f. P RO JEC T WOR K Once ini t ial t r aining is c omple t e, p ar t icip an t s c an s t ar t t o engage in wor k t h at m ake s an imp ac t. On all G V I pr ojec t s p ar t icip an t s c on t r ibu t e t ow ar d long-t er m loc al and glob al sus t ain able developmen t e f f or t s. L E AV ING P R E SEN TAT ION T hr oughou t t he c our s e o f t heir pr ogr am p ar t icip an t s w ill be asked t o r e f lec t on t he is sue s t hey’ ve engaged w i t h dur ing t heir s er v ice. T heir f in al oppor t uni t y t o dis cus s t heir e x per ience s w ill be dur ing t he le av ing pr e s en t at ion. A IR P OR T DROP OF F Upon c omple t ion o f t he pr ojec t, G V I s t af f w ill t r anspor t p ar t icip an t s f r om t heir acc ommodat ion t o t he air por t. We’ll ensur e t h at p ar t icip an t s ar r i ve in t ime t o check in, pr ep ar e f or, and bo ar d t heir f ligh t.
DEPA R T URE
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SAFETY
PROTOCOLS
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OUR S TA FF A L L IN-COUN T RY FIEL D S TA F F A R E OUR OW N All staff employed in all our locations are our own. Each is recruited, vetted, and trained by us. In m a n y c a s e s , t h e y a r e G V I a l u m n i w h o s e d e d i c a t i o n , e n t h u s i a s m , a n d s k i l l p a r t i c u l a r l y i m p r e s s e d u s . E n s u r i n g t h a t all staff are our own enables us to provide a safe and secure environment for participants at all times.
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A L L G V I S TA F F H AV E BEEN B ACKGROUND CHECK ED Every single one of our participants and staff m e m b e r s , i n c l u d i n g o f f i c e s t a f f, h a v e u n d e r g o n e a background check by local police and have been found clear of any criminal record.
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OUR S TA FF A L L G V I FIEL D S TA F F H AV E COMP L E T ED CHIL D P RO T EC T ION T R A INING O u r C h i l d A n d V u l n e r a b l e A d u l t P r o t e c t i o n P o l i c y i s o v e r s e e n a n d k e p t u p -t o - d a t e b y o u r C h i l d P r o t e c t i o n O f f i c e r s w h o h a v e b e e n t r a i n e d u p t o L e v e l 3 b y c h i l d p r o t e c t i o n o r g a n i z a t i o n , C h i l d S a f e. A l l i n- c o u n t r y s t a f f a r e a l s o required to complete child protection training, to enable them to spot and respond to any potential threats according to internationally accepted standards.
A L L G V I FIEL D S TA F F A R E EMERGENC Y FIR S T R E SP ONSE (EF R) CER T IFIED E a c h a n d e v e r y o n e o f o u r i n- c o u n t r y f i e l d s t a f f is EFR certified. Many are also certified EFR instructors. A fully stocked EFR medical kit is a v a i l a b l e o n e a c h b a s e. I t i s c h e c k e d a n d r e s t o c k e d either after any incident or every three months. An a s s i g n e d d r i v e r, w h o i s l i c e n s e d , f a m i l i a r w i t h t h e a r e a , a n d a G V I s t a f f m e m b e r, i s a l s o a v a i l a b l e 24 / 7 to provide a lift to a medical facility if needed. Regular vehicle checks also ensure that transport to a medical facility will not be hindered by mechanical issues.
A L L G V I FIEL D S TA F F H AV E UNDERGONE OF F-SI T E S A F E T Y T R A INING B e f o r e a n y s t a f f m e m b e r i s a l l o w e d o n t o a p r o j e c t, t h e y m u s t f i r s t u n d e r g o a n o f f- s i t e s a f e t y t r a i n i n g course designed according to internationally accepted safety practices. It includes training on how to conduct o n-t h e - s p o t r i s k a s s e s s m e n t s a n d p u t e f f e c t i v e c o n t r o l m e a s u r e s i n p l a c e, h o w t o d e v e l o p, a p p l y , a n d u p d a t e e m e r g e n c y a c t i o n p l a n s , h o w t o d e v e l o p a c r i s i s m a n a g e m e n t p l a n a n d h o w t o a p p l y i t, a s w e l l a s w h e n a n d h o w t o c o n d u c t p e r i o d i c a l h e a l t h a n d s a f e t y p r o t o c o l r e v i e w s w i t h G V I s e n i o r m a n a g e m e n t.
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OUR S TA FF W E H AV E A HIGH S TA F F T O PA R T ICIPA N T R AT IO O u r m i n i m u m s t a f f t o p a r t i c i p a n t r a t i o i s o n e t o s i x , a l t h o u g h o n s e v e r a l b a s e s w e h a v e a r a t i o o f o n e t o t h r e e. The ratio varies on the level of support required for each activity and the number of participants involved in the p r o g r a m a t a n y p a r t i c u l a r t i m e. T h i s h e l p s e n s u r e t h a t n o m a t t e r w h a t t h e s i t u a t i o n , t h e r e w i l l b e a s u f f i c i e n t number of staff members to safely manage any situation.
A L L SER V ICE S A R E P ROV IDED B Y OR DIR EC T LY S UP ER V ISED B Y G V I S TA F F GVI staff oversee every element of our programs. In m a n y c a s e s , t h e y p r o v i d e t r a n s p o r t t o a n d f r o m t h e a i r p o r t, t o t h e p r o j e c t s e v e r y d a y , a n d d u r i n g any side trips. When other transport is necessary, staff travel with the participants to and from their destination. They also stay with participants at their accommodation, or very close nearby, and share just a b o u t e v e r y m e a l w i t h p a r t i c i p a n t s o n t h e p r o j e c t.
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RISK MI T IG AT ION R ISK AUDI T S B e f o r e w e a d d a n y a c c o m m o d a t i o n , t o u r o p e r a t o r, o r i n- c o u n t r y l o c a l p a r t n e r t o o u r i t i n e r a r y , o u r i n- c o u n t r y s t a f f c o n d u c t a n i n- d e p t h r i s k a u d i t o f t h e i r s e r v i c e s i n c o l l a b o r a t i o n w i t h m e m b e r s of our senior management team. Only once everyone agrees that the partner is fully vetted do we agree to make this service available to potential program participants.
EMERGENC Y AC T ION P L A NS All major foreseeable incidents have a corresponding emergency action plan. Their effectiveness is tested through quarterly drills. The results are logged and the plans evaluated for ease of understanding and application. They are then updated based on feedback from s e n i o r m a n a g e m e n t.
CR ISIS M A N AGEMEN T P L A NS Each base is also required to have a formal c r i s i s m a n a g e m e n t p l a n i n p l a c e. I t r e q u i r e s t h a t staff members take control of the situation, provide s e c u r i t y , s t a r t d e l i v e r i n g e m e r g e n c y c a r e, a n d c o n t a c t s e n i o r m a n a g e m e n t.
E VACUAT ION P L A N A l l b a s e s , n o m a t t e r h o w r e m o t e, h a v e a m e d i c a l a n d c r i s i s e v a c u a t i o n p l a n i n p l a c e.
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RISK MI T IG AT ION R EP OR T ING A l l i n- c o u n t r y s t a f f a r e r e q u i r e d t o c o m p l e t e a f o r m a l h e a l t h a n d s a f e t y r e p o r t a f t e r a n y i n c i d e n t, w h e t h e r m a j o r o r m i n o r, o r, i f n o s u c h i n c i d e n t o c c u r r e d , e v e r y q u a r t e r. T h e y a r e t o u p d a t e s e n i o r management about any new risks they have been m a d e a w a r e o f o n b a s e, i n t h e i r s p e c i f i c l o c a t i o n , c i t y , t o w n , d i s t r i c t, c o u n t r y , o r i n t h e r e g i o n w h e r e t h e y a r e s t a t i o n e d . In c o l l a b o r a t i o n w i t h s e n i o r m a n a g e m e n t, n e w c o n t r o l m e a s u r e s a r e t h e n p u t i n t o p l a c e.
CHECK S, M A IN T EN A NCE & R E S T OCK ING A l l v e h i c l e s , a c t i v i t y e q u i p m e n t, l i k e d i v i n g k i t s a n d t e l e m e t r y d e v i c e s , s a f e t y e q u i p m e n t, like first aid kits and fire extinguishers, are checked on a daily, weekly, quarterly, and annual basis. A f t e r a n y t y p e o f i n c i d e n t, a t h o r o u g h c h e c k i s a l s o c o n d u c t e d . E v e r y y e a r m a n y o f o u r b a s e s a l s o t a k e o n e t o t w o w e e k s t o w o r k o n l y o n m a i n t e n a n c e, r e s t o c k i n g , a n d r e p a i r s .
24 -HOUR EMERGENC Y L INE Our emergency phone line gives you direct access to our trained Health and Safety Coordinators as well as senior management at any time of day or n i g h t, w h e r e v e r y o u m i g h t b e i n t h e w o r l d . O n c e t h e incident is noted, the emergency action plan for this s p e c i f i c s c e n a r i o w i l l t a k e i m m e d i a t e e f f e c t.
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PER S ON A L S A FE T Y MEDIC A L A ND DIE TA RY R EQUIR EMEN T S We require that all pre-existing medical conditions and dietary requirements be disclosed beforehand. This is the only way for us to support the advice of licensed medical professionals and ensure that participants aren’t exposed to any foods, environments, or other circumstances that c o u l d p o t e n t i a l l y c a u s e t h e m h a r m o r o f f e n s e.
P ER S ON A L S A F E T Y T R A INING After settling into their accommodation, all participants
t i m e s . T h e y w i l l a l s o r e c e i v e c u l t u r a l a w a r e n e s s t r a i n-
are required to complete health and safety training.
i n g a n d a r e i n s t r u c t e d o n h o w t o u s e p e r s o n a l p r o t e c-
This includes general instructions on how to conduct
t i v e e q u i p m e n t a p p r o p r i a t e f o r t h e p r o j e c t.
oneself as a traveler in a foreign country to ensure your personal safety as well as training on how to
T h e y a r e a l s o t r a i n e d i n h o w t o c o n d u c t o n-t h e - s p o t
avoid specific safety issues to be aware of in their
risk assessments to understand the severity of risk in
particular region.
any given scenario and what the appropriate response m i g h t b e. P a r t i c i p a n t s a r e a l s o w a l k e d t h r o u g h t h e
They are also provided with a communication card with
emergency action plans in place for each base and print
the relevant numbers, contacts, and addresses for our
out versions are available on a designated health and
o n a n d o f f- s i t e s t a f f, i n c l u d i n g t h e 24 -h o u r e m e r g e n c y
safety board.
n u m b e r, w h i c h w e a s k t h e m t o k e e p o n t h e i r p e r s o n a t a l l
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PER S ON A L S A FE T Y S A F E T Y OF P ER S ON A L BEL ONGINGS Electronic devices and other valuables can be kept safe in a secure location either at the a c c o m m o d a t i o n o r a t t h e p r o j e c t m a n a g e r ’s o f f i c e. We don’t encourage participants to take valuables with them outside the accommodation to ensure the safety of these valuables, of participants, and any children or vulnerable adults.
G V I-SP ECIFIC T R AV EL INS UR A NCE O u r i n s u r a n c e p a r t n e r, E n d s l e i g h , h a s developed an insurance package specifically catered to our participants. It covers emergency medical and disaster evacuations. An Endsleigh GVI insurance policy is not c o v e r e d i n t h e p r o g r a m f e e, b u t d e t a i l s f o r purchasing one can be requested by contacting a n E n r o l m e n t M a n a g e r, S u p p o r t C o o r d i n a t o r, or Endsleigh themselves.
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SUPPORT ON
TEEN PROGRAMS
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W E P ROV IDE A DDI T ION A L SUP P OR T & R E S OURCE S ON T EEN P ROGR A MS P a r t i c i p a n t s u n d e r t h e a g e o f 1 8 a r e m i n o r s a n d t h e r e f o r e r e q u i r e a d d i t i o n a l s u p p o r t, such as greater staff and accommodation resources. Additional rules, over and above those required of over 18 participants, also apply to under 18s.
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GENER A L RUL E S On any GVI program, participants of all ages are required to follow general health and safety guidelines, Responsible travel guidelines such as culturally appropriate behavior and dress, as well as, environmental protection regulations, such as not removing natural resources from a protected area and not littering, as well as activity guidelines, like following the i n s t r u c t i o n s o f t h e i r D i v e m a s t e r o r a s s i g n e d t e a c h i n g m e n t o r. Under 18s will also be required to follow the instructions of a chaperone and to not go anywhere unaccompanied.
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PER S ON A L S A FE T Y CH A P ERONE S While over 18 participants have free time to themselves in the evenings and on the weekends, under 18 participants are never left unsupervised. Chaperones are assigned to a group of three to six participants and it is their responsibility to oversee all participant activities. This does not mean they don’t give the p a r t i c i p a n t s t h e i r s p a c e, b u t s i m p l y e n s u r e s that under 18 participants are always under trained supervision at all times.
ACCOMMODAT ION A ND CUR F E W Te e n s s l e e p i n l o d g i n g s t h a t a r e c o m p l e t e l y separate from those occupied by participants that are over the age of 18. The number of teens to a room varies depending on the location, but boys and girls always sleep in separate dorms. A GVI staff member shares a dorm with their a s s i g n e d v o l u n t e e r s a n d a l i g h t s o u t t i m e, u s u a l l y 10 pm, is enforced. During the adventure component of their trip teens might be required to move from their primary location but all existing accommodation regulations will still apply.
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USA/CA: +1 888 653 6028 | UK/EU: +44 1727 250 250 | AUS: +61 386 521 006
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PER S ON A L S A FE T Y MEDIC AT ION Parents can choose whether it is the responsibility of their child or GVI staff to administer medication prescribed by a licensed medical professional. B e f o r e d e p a r t i n g f o r t h e i r p r o j e c t, p a r e n t s o f u n d e r 18s will be sent a form to complete detailing the specific medical information and who should be responsible for administration.
DIS CIP L IN A RY P ROCEDUR E S A l l p a r t i c i p a n t s a n d s t a f f, n o t o n l y u n d e r 1 8 ’s a r e held to a formal disciplinary procedure in the event of both minor and major transgressions. For all minor issues, first a verbal warning will be given. If the issue persists, a written warning will be issued. Finally, after no change in the situation, the participants might be asked to leave the program.
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USA/CA: +1 888 653 6028 | UK/EU: +44 1727 250 250 | AUS: +61 386 521 006
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ZERO T OL ER A NCE P OL IC Y W e h a v e a s t r i c t z e r o -t o l e r a n c e p o l i c y c o n c e r n i n g drugs, alcohol, bullying, or any other type of destructive behavior for all ages. If a participant shows any sign of this behavior they will immediately be dismissed from the program and transport will be provided to alternative accomm o d a t i o n s e p a r a t e f r o m t h e o t h e r p a r t i c i p a n t s . In the case of teens, their guardians will be contacted and we’ll advise that arrangements be made to find t r a n s p o r t t o t h e i r h o m e c o u n t r y a s s o o n a s p o s s i b l e.
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USA/CA: +1 888 653 6028 | UK/EU: +44 1727 250 250 | AUS: +61 386 521 006
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PREPARING FOR
FLIGHTS
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USA/CA: +1 888 653 6028 | UK/EU: +44 1727 250 250 | AUS: +61 386 521 006
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PREPA RING YOUR CHIL D FOR T HEIR FIR S T IN T ERN AT ION A L FL IGH T The first time your child travels without you is often a proud moment for many parents, b u t i t i s a l s o a n i n c r e d i b l y a n x i e t y-i n d u c i n g e x p e r i e n c e. W h i l e w e c a n ’ t s p e a k t o t h e e m o t i v e a s p e c t s o f t h e e x p e r i e n c e, w e c a n h e l p w i t h d e m y s t i f y i n g s o m e p a r t s o f t h e p r o c e s s .
W E R ECOMMEND T H AT T EENS M A K E U SE OF A N A IR L INE UN ACCOMPA NIED MINOR P ROGR A M Most airlines have a mandatory unaccompanied minor program. It involves assigning a chaperone t o t h e c h i l d w h o w i l l m e e t t h e m a t t h e b o a r d i n g g a t e, t r a v e l w i t h t h e m o n t h e f l i g h t, a n d e n s u r e t h e y a r e m e t on the other side with an individual who can provide both personal identification and written parental c o n s e n t. T h i s i s n o t a p r o g r a m o v e r s e e n b y G V I , b u t r a t h e r a s e r v i c e t h a t m i g h t b e o f f e r e d b y a f l i g h t provider chosen by a participant and their parents.
HOW T O HEL P T EENS W I T H F L IGH T T R A NSF ER S It is the responsibility of the chaperone assigned to your child by the unaccompanied minor program of your chosen flight provider to ensure that they reach the boarding gate of any transferring flight safely a n d w i t h e n o u g h t i m e t o s p a r e. A f e w a i r l i n e s h a v e a l s o i m p l e m e n t e d a t r a c k i n g s y s t e m t h a t a l l o w s y o u t o s e e w h e r e y o u r c h i l d i s o n t h e i r j o u r n e y . T h e y a l s o s o m e t i m e s o f f e r a h e l p l i n e a n d 24 -h o u r e m e r g e n c y number specifically for parents of children on the unaccompanied minor program.
HOW T O A R R A NGE GROUP T R AV EL T HROUGH G V I I f y o u w o u l d l i k e y o u r c h i l d t o t r a v e l w i t h o t h e r p a r t i c i p a n t s j o i n i n g t h e m o n t h e p r o j e c t, j u s t l e t u s k n o w, a n d w e w i l l s e e w h o m i g h t b e t r a v e l i n g f r o m y o u r a r e a . T h i s s e r v i c e d o e s n o t c o m e a t a n e x t r a c h a r g e, but we are also not able to control whether someone from your area has booked onto the program at a time c o r r e s p o n d i n g t o y o u r c h i l d ’s p a r t i c u l a r s t a r t d a t e.
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USA/CA: +1 888 653 6028 | UK/EU: +44 1727 250 250 | AUS: +61 386 521 006
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PROFESSIONAL
BENEFITS
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USA/CA: +1 888 653 6028 | UK/EU: +44 1727 250 250 | AUS: +61 386 521 006
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T HE C A R EER & AC A DEMIC BENEFI T S OF G V I P ROGR A MS W e ’r e c o m m i t t e d t o e n s u r i n g t h a t a l l o u r p r o g r a m s improve the employability of our participants. This includes ensuring that all activities are e n r i c h i n g a s w e l l a s i m p a c t f u l , t h a t e a s y-t o -n a v i g a t e and informative educational materials are provided, t h a t l e s s o n s a r e d e l i v e r e d b y t r a i n e d f i e l d s t a f f, and that an increasing number of courses and certifications from external institutions are made available to participants.
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T EEN P ROGR A MS All our teen programs are accredited by the Aw a r d S c h e m e D e v e l o p m e n t a n d A c c r e d i t a t i o n N e t w o r k ( A S D A N). A S D A N ’s p u r p o s e i s t o h e l p y o u n g adults enhance their personal and professional development through the mastery of soft skills like teamwork and leadership abilities. Upon completion of any GVI teen program your child can r e q u e s t t o r e c e i v e a n A S D A N L e v e l 1 Aw a r d O f P e r s o n a l Ef f e c t i v e n e s s , w h i c h c a n b e l i s t e d o n college applications.
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USA/CA: +1 888 653 6028 | UK/EU: +44 1727 250 250 | AUS: +61 386 521 006
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COL L EGE-L E V EL IN T ER NSHIP P ROGR A MS G V I L E A DER SHIP CER T IFIC AT E E a c h o n e o f o u r t h r e e a n d s i x-m o n t h i n t e r n s h i p c o u r s e s i n c l u d e s a l e a d e r s h i p c o u r s e. The course includes lessons, activities, and guided reflection sessions designed to help interns develop and understand team dynamics and build confidence in their own leadership skills.
A DDI T ION A L QUA L IFIC AT IONS . PA D I D I V E M A S T E R : O n a l l o u r m a r i n e c o n s e r v a t i o n b a s e s , F i j i , M e x i c o, a n d S e y c h e l l e s , i n t e r n s h a v e t h e o p p o r t u n i t y t o e a r n t h e i r PA D I D i v e m a s t e r C e r t i f i c a t i o n . . B I O L O G I C A L S U R V E Y C E R T I F I C AT E : O n a l l o u r m a r i n e a n d t e r r e s t r i a l c o n s e r v a t i o n p r o g r a m s , i n t e r n s a r e t r a i n e d i n h o w t o c o n d u c t b i o l o g i c a l s u r v e y a c c o r d i n g t o g u i d e l i n e s w i d e l y u s e d b y f i r s t- c l a s s academic researchers. . T E A C H I N G E N G L I S H A S A F O R E I G N L A N G U A G E ( T E F L): In t h r e e o f o u r l o c a t i o n s , C o s t a R i c a , L a o s , a n d T h a i l a n d , interns can work to earn their TEFL certificates.
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USA/CA: +1 888 653 6028 | UK/EU: +44 1727 250 250 | AUS: +61 386 521 006
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GVI PARENT
CONSULTATIONS C A L L US T O CH AT Yo u h a v e q u e s t i o n s a n d w e h a v e a n s w e r s . S u b m i t a n i n q u i r y o r s e n d a n e m a i l t o i n f o @ g v i w o r l d .c o m t o s t a r t t h e c o n v e r s a t i o n .
UNI T ED S TAT E S +1 8 8 8 65 3 6 02 8 G V IU S A .C OM UNI T ED K INGDOM +4 4 (0) 1 7 2 7 25 0 25 0 G V I.CO.UK AUS T R A L I A +6 1 3 8 6 5 2 1 006 G V I AUS T R A L I A .COM. AU
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