march 2010
Interview dr Paul F boulos president, MWH middle east APPLYING THOUGHT TO WATER IN THE MIDDLE EAST
recharge option
wetex 2010 a preview PLUS:
Marketplace Tenders & Contracts Events Watch
Keeping the business flowing For water utilities looking for new ways to reduce costs and increaseefficiency, Information Technology can show the way
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CONTENTS
applying thought to water in the middle east MARCH2010 COVER STORY
Keeping the business flowing For water utilities looking for new ways to cut waste, reduce costs and increase efficiency, Information Technology (IT) can show the way 26 Customer first
Interview with Peter Barzen, EVP Sales & Alliances, Prophecy International on customer care and billing systems for the water utility business.
28 ERP story
Interview with M G Premanand, Financial Controller, MISC on the implementation of Enterprise Resource Planning (ERP) in his organisation. Interview with Olivier Crasson, General Manager, Ajman Sewerage Private Company (ASPCL) on the customer care and billing system implemented by the company.
It’s not just about energy
06 News Briefs 10 HAPPENINGS
The Region
16 HAPPENINGS
29 Single view
04 EDITORIAL
At Large
20 marketPlace 32 feature Recharge option Aquifer storage and recharge technology can be used to make treated effluent fit for re-use 36 interview Coming home
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26
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Dr Paul F Boulos, President, MWH Middle East on his work and achievements, water management in the MENA region, and how modelling/ simulation software can help develop efficient water systems.
40 SPECIAL PRE-EVENT REPORT WETEX 2010: A Preview WETEX has become an important and vital regional sourcing platform for energy, water and power sectors
32 36
40
46 tenders and projects
50 events watch MARCH 2010
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editor’s note It’s not just about energy
T
he final, if not the only, outcome of COP 15 Summit last year was limiting the increase in global temperature to below two degrees celsius. For all we know, human beings could live with that and perhaps, the ecosystem too; however, the game changer here is water. Kartsen Havno, the MD of DHI (an international consulting organisation on environment, water and health), pointed out at a recent seminar on sustainability in Dubai that whatever the outcome of COP 15, climate change isn’t going away overnight; this generation will have to deal with climate change during its lifetime, and sooner we start preparing for it, the better. The solution, Havno claims, lies as much in adaptation as in mitigation, which got more than its fair share of attention due to energy-climate change nexus. Adaptation, if you have guessed it right, is mostly about water. I will try my best to condense Havno’s half-hour musings into few sentences. According to the Intergovernmental Panel on Climate Change (IPCC), the five key impacts of climate change are on water, eco systems, food, coastal areas and health - all of which are linked to water. Climate change is expected to impact the earth’s hydrological cycle, re-distribute water, and increase the intensity and frequency of extreme climatic occurrences. It is expected to raise sea level by at least one metre before this century runs its course, putting at risk nearly 30% of the world’s population who live less than 100 kilometres from the coast. However, we often forget that even without the spectre of climate change, the world was heading towards a water crisis. Blame it on population (which continues to grow) or prosperity (is the world getting richer?), but the end result is rising water consumption which is unsustainable. With climate change making its presence felt, 50% of the world’s population is expected to come under water stress by 2030. Urbanisation and the thirst it portends – 75% of the world’s population is expected to be living in cities in the near future – will make adaptation more difficult. Even food production is a looming problem - it takes only 50 litres per capita to secure basic water needs like drinking, sanitation, bathing, and cooking, but 2,500 litres to produce enough food for one person per day. Adaptation should necessarily be a combination of hard solutions like dams to retain the water before it runs into the sea, finding cheaper and better ways of desalination, re-designing sewer and drainage networks to accommodate higher intensity flows, as well as soft solutions like demand management, recycling and re-use, and efficient use of water in agriculture. Both approaches need to be integrated across different sectors too. There is also a strong link between energy and water. As one of the distinguished water experts we interviewed for this issue pointed out, supplying water accounts for as much as 10% of a country’s total electricity usage. A lot of energy is expended in treating and pumping water (including wastewater). More efficient water treatment and pumping technologies can save energy and reduce carbon emissions. Thus, climate change not only has energy implications, it is a water problem too. Better water management holds the key to adaptation to climate change, and will play a significant role in its mitigation too.
Anoop K Menon
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MARCH 2010
Publisher Dominic De Sousa Managing Director & Associate Publisher Frédéric Paillé • fred@cpi-industry.com Editorial Director & Associate Publisher B Surendar • surendar@cpi-industry.com Editor Anoop K Menon • anoop@cpi-industry.com Business Development Manager Vedran Dedic • vedran@cpi-industry.com Design Rey Delante • rey@cpi-industry.com Ulysses Galgo • uly@cpi-industry.com Head of Digital Services Nadeem Hood • nadeem@cpidubai.com Webmaster Troy Maagma • troy@cpidubai.com Database/Subscriptions Manager Purwanti Srirejeki | purwanti@cpi-industry.com ADVERTISING ENQUIRIES Frédéric Paillé: +971 50 7147204 fred@cpi-industry.com Vedran Dedic: +971 50 3756834 vedran@cpi-industry.com Euro Zone and UK Joseph Quinn, HORSESHOE MEDIA Tel: +44 (0)20 8687 4139 Fax: +44 (0)20 8687 4130 Marshall House, 124 Middleton Road Morden, Surrey, SM4 6RW, UK North America Rakesh Saxena, CPI INDUSTRY North America Branch Tel: +1 905 890 5031 Fax: +1 905 890 5031 GSM: +1 416 841 5050 rakesh@cpi-industry.com Published by
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news briefs KSB to supply pumps for Shuweihat KSB Aktiengesellschaft has bagged an order for four large water pumps for the Shuweihat pump station in Abu Dhabi. The station already has 10 pumps of the same type series delivered by KSB in 2003. Each of the RDLO 600-1200 B pumps weighing around 20 tonnes will handle 5,746 m3/hour at a head of 190 metres. To ensure optimum corrosion protection, the casings, impellers and shafts are made of duplex stainless steel. The pump sets’ hydraulic efficiency will be at least 87%. Once complete, all four pump sets will be submitted to ‘string test’ by specialists at a KSB factory. Unlike common practice with pumps of such size, these pumps will be tested using the original drive components instead of the test field motors. To this effect, the transformer and frequency inverter as well as the motor belonging to the individual pump are set up to be tested as one complete unit. Delivery is scheduled for the beginning of 2011.
TECHNOLOGY Kahramaa’s SCADA project completed A consortium comprising Bahrain’s Nass Group, Telvent and Parsons Brinckerhoff has delivered a Supervisory Control and Data Acquisition (SCADA) system for the Qatar General Electricity & Water Corporation (Kahramaa). The SCADA system, installed at the National Water Control Centre (NWCC) in Doha, was inaugurated by Qatari Deputy Prime Minister, Minister of Energy and 6
MARCH 2010
Industry and Chairman and MD of Qatar Petroleum, Abdullah bin Hamad Al Attiyah. It will enable Kahramaa to supervise and control its water network on a real time basis, and is the first project of its kind in the GCC.
SABIC installs MyCelx water treatment process MyCelx Technologies Corporation has successfully commissioned a waste water recycling process for the MTBE Facility of SABIC in Jubail, Saudi Arabia. The waste water treatment unit produces reusable hydrocarbon by-product
that serves as a complimentary fuel to the boiler. “This is an innovative solution to a long-standing environmental problem in MTBE facilities,” said Mohammed Raza, Senior Process Engineer for SABIC’s IBN SINA facility. MTBE (methyl tertiary butyl ether) is manufactured around the world as an additive for motor gasoline. The MyCelx multi-stage recycling process effectively handles the petrochemical facility’s process fluctuations and waste with hydrocarbon contamination in the range of 10 to 500,000 parts per million (ppm). After treatment, the effluent water quality has less than five ppm oil content and less than one ppm BTEX. The filtered water is pure enough to be re-used, replacing the working environment’s carcinogenic water, which would otherwise be toxic to operators. Harikrishnan P, Manager of Applications & Technical Services for MyCelx, said: “This project has high environmental significance. Its complex nature required extensive evaluations and an innovative treatment design.”
PROJECTS Wastewater pipe rehab Insitu Envirotech (S.E. Asia), the Singapore subsidiary of US-based Insituform Technologies has been awarded four contracts totalling $18.5 million by Public Utility Board (PUB), Singapore’s national water agency to rehabilitate approximately 50 miles (80 kilometres) of sewer pipeline though the use of the Insituform cured-in-place pipe (CIPP) process. In 2009, PUB, Singapore’s publiclyowned water utility, began work on a multi-year $295 million rehabilitation programme. This rehabilitation programme is expected to be completed in 2014 and will upgrade over 700 miles (1126.5 kilometres) of public sewers and 30 miles (48 kilometres) of pumping mains. Insituform plans to utilise its air invert steam cure (AISC) technology to complete this project, which will reduce water and energy usage on the job site by approximately 95%. The project is expected to begin in March 2010 and be completed by December 2011.
Shuqaiq II ahead of schedule The $1.87 billion Shuqaiq II Independent Power and Water
Project (IWPP) in Saudi Arabia will be completed before May 2010, the date scheduled for commercial operation. Mitsubishi Saudi Arabia, which is EPC contractor for the construction consortium that also includes ACWA Power and Gulf Investment Corporation, told Arab News that the project was ahead of schedule and had been over 93% complete on December 25, 2009. The 20-year BOO project, which includes a 216,000m³/day RO desalination plant and a 1,020MW oil-fired power plant, is being built for the Shuqaiq Water & Electricity Company to serve the cities of Abha and Jazan.
quoting Omar bin Khalfan al Wohaibi, CEO of Haya Wastewater Company. Al Wohaibi said that 5,500 buildings will be connected in the coming stage. Further, 86% of treated water distribution lines, about 36 kilometres long, have been completed. This network will distribute treated water to be used for irrigation and plantation. The wastewater network for servicing The Wave project, Muscat International Airport and the marine clubs in this area have been completed too. The charges of the wastewater services will be added to the monthly water bill, with basic charges of RO2 for residential buildings, RO5 for government and commercial buildings, in addition to ‘use charges’, in terms of RO 0.154 per cubic metre of water for residential buildings, RO0.193 for government buildings and RO 0.231 for commercial buildings. Other key projects that have been completed include the first stage of the main line for transporting wastewater for the Wilayat of Baushar, two lines for transporting wastewater from the central pumping station in Al Athaiba to Al Ansab plant and the central plant for pumping water from the Wilayat of Baushar.
Kuwait STP project near completion Eighty per cent of the work on the KD30 million Agialah sewage treatment plant is complete, Kuwait Times has reported, quoting Khalid Al-Khazzi, the Ministry of Public Work’s (MPW) Deputy Assistant for Sewage Engineering. The project underwent a few amendments following the breakdown at the Mishref sewage plant. The Agialah plant will serve the Ahmadi and Mubarak Al-Kabeer governorates, as well as the Sabah Al-Salem area, which was previously served by the Mishref plant. A total of 16 minor sewage plants are set to be decommissioned when the Agialah plant goes into operation
Haya’s projects on track Ninety eight per cent of the home connections of the sewerage networks in Northern and Southern Ghubra, as well as Al Athaiba has been completed at an approximate cost of RO53 million, reports Oman Daily Observer,
Solar-powered water stations for Iraq Twenty-four solar-powered potable water stations will be built in a number of villages of Wassit, reports Aswat Al Iraq. The stations, with a capacity of 1-5 m3/hour, will be established in 14 districts and towns. Local authorities in Wassit have approved 15 drinking water projects in the province, at a total cost of around $3.5 million.
Master plan for sanitary engineering Bahrain presented its National Master Plan for Sanitary Engineering
at the Underground Infrastructure Middle East 2010 Industry, Real Estate & Construction at the Underground Infrastructure Middle East 2010 Industry, Real Estate & Construction in Bahrain. The plan identifies the investment requirements for sanitary engineering services for the next 20 years and covers the whole wastewater system including sewers, wastewater treatment plants, the surface water drainage systems, and the bulk distribution system for the treated sewage effluent. Suggestions in the Master Plan include rehabilitation of damaged sewers to reduce groundwater infiltration; use as many Deep Gravity Sewers as possible; use of new construction techniques such as Micro-Tunnelling; new trunk sewers (121kilometres, 2/3rd as micro tunnel; limit the number of pumping stations (proposed construction of 13 new pumping stations and decommissioning of 64 existing stations). The conference was organised The Euro Institute for Information and Technology Transfer in Environmental Protection (EITEP).
Baghdad water project The first phase of a $1 billion municipal water project in Baghdad is underway, RFE/RL’s Radio Free Iraq has reported, quoting Baghdad Mayor Sabir al-Isawi. The project includes 910,000 m3/day drinking water treatment plant being implemented by Degremont in association with Iraqi companies AlMabrook and Issam al-Iraqi. The project is scheduled to be completed by 2012. AlIsawi said the massive project includes the construction of 16 water-storage facilities, 11 on the eastern side of the Tigris River and the others on the western side. When completed, the new structures are expected to provide supply Baghdad’s water needs until 2030.
ME contracts boosts GLV order book Montreal-based Water treatment and paper company GLV said its third-quarter profits tripled to $1.86 million despite a nine per cent decrease in revenues. Revenues decreased to $139.7 million from $154 million as one month’s contribution from newly acquired Christ Water Technology (CWT) couldn’t offset a 25% decline in its existing operations. GLV’s order backlog stood at $442.4 million at the end of 2009, up from MARCH 2010
7
news briefs $225.4 million three months earlier. The increase was primarily due to the addition of CWT, which has been awarded more than $67 million in desalination and drinking water treatment projects in North Africa and the Middle East.
TTW’s revenue comes from selling water to residents and industry in Nakhon Pathom and Samut Sakhon provinces. Subsidiary Pathum Thani Water generates 35%, while its tap-water and wastewatertreatment plant in Ayutthaya’s Bang Pa-in Industrial Estate contributes five per cent.
FINANCE Rating upgrade for Oman Power & Water
Siemens and Disney sign water pact Siemens Water Technologies has signed a 10-year water technology and operations agreement (which supplements an existing agreement with Siemens AG) with Walt Disney World Resort, under which the former will now provide disinfection and onsite service to resort pools, fountains and theme parks in Lake Buena Vista, Florida. The agreement, which was signed in January, incorporates more than 50 OSEC electrochlorination systems, which will generate hypochlorite on site and eliminate the need to handle or transport chemicals such as chlorine, increasing safety and efficiency of the operations. The Strantrol Impact controllers and automation units for the disinfection process allows Siemens to remotely monitor the recreation areas to ensure high quality water at all times. Siemens technicians will service and manage the water on the Walt Disney World property on a 24x7basis.
Moody’s Investors Service has upgraded the issuer ratings of Oman Power & Water Procurement Company (OPWPC) to A1 from A2 with a stable outlook, following Moody’s earlier upgrade of Oman’s sovereign ratings to A1 from A2, also with a stable outlook. The ratings reflect the company’s mandate as a fully regulated, wholly government-owned sole bulk supplier of electricity and related water, underpinned by the stability of a cost-plus framework which eliminates any commercial risk under normal circumstances by allowing full recognition of procurement costs. Furthermore, the applicable Sector Law provides OPWPC with a clearly defined and restricted remit, and does not allow it to raise long-term debt. Moody’s views OPWPC as a government-related issuer (GRI) given its 100% government ownership through Electricity Holding Company, and supported by the statutory provision that OPWPC must remain wholly government owned at all times with assurance of direct or indirect financial support to OPWPC in all circumstances.
MARKET FORAY Thai Tap Water eyes Middle East Thai Tap Water Supply, Thailand’s largest privately owned tap-water producer, may foray into the Middle East, to diversify risk from operating in the domestic market, reports Thai daily The Nation. The company is talking to local investors in the Middle East, and is interested in BOT contracts in the region, its managing director Sompodh Sripoom was quoted as saying. Sixty per cent of 8
MARCH 2010
Water Index launched The World Resources Institute (WRI), in partnership with General Electric and Goldman Sachs, has launched an initiative to measure waterrelated risks facing companies and their
investors. The initiative will develop a Water Index as a standardised approach to identify and mitigate water-related corporate risk. The Index will aggregate nearly 20 weighted factors capturing water availability, regulations, water quality and reputational issues. The Index will allow companies and investors to transparently and adequately capture the various components of water-related risk and will enable business leaders to make more well-informed investment decisions. The Water Index will draw on publicly available data regarding physical scarcity and water quality and overlay important factors including the regulatory regime and social and reputational issues that have not previously been incorporated into water risk measurement. Ultimately, this mapping tool will allow users to combine and compare different components of the water risk assessment. “In many regions around the world, water scarcity from climate change and pollution is starting to impact a company’s performance, yet few analysts account for water-related risks,” said Jonathan Lash, president of WRI. “WRI hopes that investors will begin ‘pricing in’ these under-appreciated risks, driving investments to support more hydrologically efficient designs and technologies.” From the perspective of GE and Goldman Sachs, the Water Index will allow each firm to better advise customers and clients on water-related risks and opportunities.
ADB to issue water bond The Asian Development Bank (ADB) and Daiwa Securities Group have announced ADB’s planned issuance of its inaugural Water Bond to finance its work in the water sector in Asia and the Pacific. The Water Bond is expected to have two tranches, denominated in Australian dollars and South African rand, and will be issued in April. ADB will provide assistance in an amount at least equal to the net proceeds of the notes to waterrelated projects in Asia and the Pacific. The issuance will be arranged by Daiwa Securities Capital Markets, the wholesale securities firm under the Daiwa Securities Group, and will be distributed by Daiwa Securities, the Group’s retail securities firm, to Japanese retail and institutional investors. In response to international calls for increased financing for water, ADB launched the Water Financing
Programme to double investments in the sector between 2006 and 2010. A successor programme for 2011-2020 is currently being drafted. The Water Bond will support that programme. As of the end2009, ADB had lent $25 billion for waterrelated projects. The pipeline for 20102012 is now estimated at $8.7 billion.
RESEARCH Water institute awards first masters degree Ajman University of Science & Technology’s (AUST) Institute of Environment, Water and Energy awarded its first masters degree in early February. Ahmad Saif Al-Matari, Head of the Water Resources Department at the Ministry of Environment & Water, was awarded Master of Science degree in Engineering and Management of Groundwater for his thesis on the ‘Geophysical and Hydrological Assessment of Ground Water Resources on the Eastern Coast of the UAE.’ The thesis was presented before the defence committee headed by Professor Abdul Rahim Al-Sharhan, Dean of the Faculty of Science at UAE University, with Professor Esam Al-Jawad, Professor of Geophysics at UAE University and Professor Zain
Ahmad Saif Al-Matari
El Abidine Rizq, Dean of the Institute of Environment, Water and Energy at AUST. During his presentation, Al Matari presented the results of his study of 2D Earth resistivity images and the climatic conditions that affect water, which include air temperature, relative humidity, wind speed, evaporation and rainfall. He also covered the problems of groundwater relating to the overlap of Gulf of Oman seawater with fresh groundwater as a result of the intensive pumping of water for agricultural, domestic and industrial uses.
H.R.H. Prince Hassan bin Talal
WORKSHOP Water Security in the Middle East At an international workshop on Water Security in the Middle East held at Montreux, Switzerland in February, H.R.H. Prince Hassan bin Talal of Jordan called for the establishment of a regional water and energy community. While expressing concern about growing water scarcity across Asia and Africa, he emphasised the urgency of trans-boundary cooperation. He suggested that water and environment should be seen as regional commons. Prince Hassan said, “We need to develop a regional master plan for water security based on innovative concepts. Such a plan should particularly address the needs of millions of people who forms silent majority.” The workshop attracted the participation of 60 leading policymakers, including members of Parliament, former Cabinet Ministers, senior leaders of Water Commissions and heads of research institutions from across the Middle East. It was organised by the Strategic Foresight Group, an India-based think-tank, in cooperation with the Swiss Agency for Development and Cooperation (SDC) of the Swiss Federal Department of Foreign Affairs and the Swedish International; Development Co-operation Agency. The workshop is a first step in a process followed by more consultations and encounters to find collaborative solutions to the burning water problems of the region.
become a member of the United Nations Global Compact (UNGC), an initiative that encourages businesses worldwide to adopt sustainable and socially responsible policies. With the UNGC membership, Dubai Properties Group joins an elite list of over 5,500 business participants and other stakeholders from more than 130 countries. Launched in July 2000, the UN Global Compact acts as a policy platform and a practical framework for companies throughout the world and provides a leadership initiative endorsed by chief executives. Through a 10-point plan, it seeks to align business operations and strategies with 10 universally accepted principles in the areas of human rights, labour, environment and anti-corruption. Khalid Al Malik, Group CEO, Dubai Properties Group, said: “This membership strongly reflects our continuous commitment to achieving international standards in pursuing our corporate responsibility goals. By adopting the highly effective principles recommended by the United Nations, DPG aims to demonstrate its ability to identify manage and implement environmental, social and governance initiatives to the benefit of the community and our stakeholders. DPG is the first real estate company in the Middle East to be checked and certified “level C” by the world’s leading corporate responsibility organisation, the Global Reporting Initiative based in Amsterdam – Netherlands. In addition the company was awarded the second runners-up in the 2009 CSR Arabia Awards, the only real estate company in the Middle East to earn this distinction in the large company category.
CSR Dubai Properties joins UN Global Compact Dubai Properties Group (DPG), a member of Dubai Holding, has
Khalid Al Malik
MARCH 2010
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Happenings > the region
Landmark concession Egypt’s first Public Private Partnership (PPP) concession for wastewater treatment achieves financial closure Orasqualia - the 50/50 joint venture between Orascom Construction Industries (OCI) and Spanish group Aqualia has signed both the facility and direct agreements for the New Cairo Waste Water Treatment Plant with the project lenders, the New Urban Communities Authority and the Public Private Partnership (PPP) Central Unit at the Egyptian Ministry of Finance. Participant banks in the loan facility include National Société Générale Bank (NSGB) SAE, Commercial International Bank (CIB) Egypt SAE, Arab African International Bank SAE and Ahli United Bank Egypt SAE. The Egyptian government has made the development of New Cairo’s infrastructure a priority because the area’s population is expected to jump from 550,000 to approximately three million over the next 20 years. On 28th June 2009, Orasqualia was awarded Egypt’s first PPP concession for the construction and operation of the New Cairo Waste Water Treatment Plant. The 20-year concession was tendered by the
Egyptian Ministry of Housing, Utilities & Urban Development in coordination with the Ministry of Finance. The wastewater treatment plant will have a capacity of 250,000 m3/day and will serve over one million people. The overall contract value during the concession period is EGP2.646 billion and includes the Engineering, Procurement and Construction (EPC) of the plant and the Operations and 10
MARCH 2010
Maintenance (O&M). The plant is expected to be completed by January 2012. NSGB is acting as the facility agent and CIB is the security agent and technical bank. Baker and McKenzie is acting legal counsel for Orasqualia on this loan facility and Zulficar & Partners for the project lenders. The International Finance Corporation (IFC) became the lead advisor for the structuring of the New Cairo Wastewater Treatment Plant transaction and international competitive tendering after the Egyptian government sought IFC’s help to develop and implement a model PPP that can be replicated in other infrastructure projects. Under the 20-year PPP concession agreement, the private partner will design, finance, construct, operate, and maintain the wastewater treatment plant; In return, the government will pay a Sewage Treatment Charge that includes a fixed portion to cover the investor’s fixed costs (such as debt servicing and return on equity) and a variable portion based on the actual volume of treated sewage, to cover the investor’s variable costs. In addition, electricity costs will be paid by the New Urban Communities Authority (the offtaker) as a pass-through item. The credit of the New Urban Communities Authority is underpinned by the Ministry of Finance. The project attracted five bids from consortia comprised of local, regional, and international firms. Bidding was organised in two steps: a technical bid, which was evaluated on a “pass/fail” basis, and a commercial bid, which was limited to those bidders whose technical offers had been accepted. The winning bidder was selected on the basis of the lowest Net Present Value of the overall Sewage Treatment Charge throughout the concession period. Since electricity costs are a pass through item, bidders were asked to quote their projected electricity consumption levels to ensure energy conservation. The estimated electricity costs were added to the Sewage Treatment Charge to select the winning bidder.
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billion m3/year. Rainwater received by Saudi Arabia Source: Arab News
25
mm. Annual rainfall in the Northern parts of Sahara desert Source: UNESCO
7
Days. Emergency supply envisaged under Qatar’s strategic water storage project Source: Qatar News Agency
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Desalination Plants. Recently inaugurated in Basra Source: Middle East North Africa Financial Network
140
Litres. Water embedded in a cup of coffee through harvesting, processsing and shipping of the beans Source: Water Footprint.org
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Happenings > the region
Chamber LEEDs the way Dubai Chamber becomes first existing building in the Arab world to be awarded the LEED certification
H.E. Dr Rashid Ahmad bin Fahad, UAE Minister of Environment and Water (Right) and H.E. Eng Hamad Buamim, Director General, Dubai Chamber (Left)
Dubai Chamber of Commerce and Industry became the ‘first existing building’ in the region to achieve LEED (Leadership in Energy and Environmental Design) certification from the United States Green Building Council (USGBC). The Chamber’s 18-storeyed building joined the ranks of 204 buildings in Canada and the US, as well as three other buildings in India and Sri Lanka, in achieving the LEED existing building certification. At a plaque unveiling ceremony for LEED certification, organised under the patronage and presence of H.E. Rashid Ahmad bin Fahad, UAE Minister of Environment and Water, H.E. Eng Hamad Buamim, Director General, Dubai Chamber, said: “This achievement demonstrates Dubai Chamber’s commitment to the strategic vision of our leaders towards environmental sustainability. It also demonstrates the Chamber’s commitment to conserving resources and implementing best practices and reinforces our strategic 12
MARCH 2010
objectives of creating a favourable business environment for the Emirate, supporting the development of business and promoting Dubai as an international business hub.” The Director General of Dubai Chamber further stressed that Dubai Chamber’s efforts to go green started more than 10 years ago during a time when environmental responsibility was not fashionable or expected, led by the Chamber’s green building team which worked on a number of pioneering energy and water saving initiatives in the region. Dubai Chamber has succeeded in reducing water and energy consumption by approximately 77% and 47% respectively between 1998 and 2008, leading to significant carbon emission reductions and accumulated power savings of around Dh7.1 million. Dubai Chamber had formed a special green building committee with employees and the Global Tech Safety & Environmental Consultancy to apply the LEED certification standards.
“We have demonstrated that environmental responsibility is good for business, it saves money, enhances efficiency, and demonstrates good citizenship. We hope that our members will adopt many of the initiatives we have undertaken which will enhance efficiency, save them money and allow them to contribute towards building a stronger nation,” said Buamim. Among the initiatives taken by Dubai Chamber includes recycling condensate water for use in the fountain and toilet systems saving 0.85 million litres of water a year, adjusting lift weighting loads to decrease energy consumption by 20%, reusing municipal grey water for landscaping and toilet systems, and providing VIP parking for staff and free valet parking for visitors using fuel efficient vehicles. During the ceremony, a short film on Dubai Chamber’s transformation into a green building was shown to the gathering before the plaque was unveiled by H.E. Rashid Ahmad bin Fahad. Both the Minister and the Chairman of Emirates Green Building Council, Jeffrey Willis, praised Dubai Chamber on its pioneering achievement. Following this ceremony, participants were taken on an interactive virtual tour of the head office to see what green building initiatives have been implemented and interact with Dubai Chamber’s green building team. The Chamber’s building is the first in the region to demonstrate that even existing older buildings can be significantly improved for the benefit of the environment, building users, operators, and the broader community. Earlier last year, Dubai Chamber was awarded the gold prize in the Green Buildings Category of the Dubai Environment, Health and Safety (EHS) award from Trakhees-Ports, Customs & Free Zone Corporation (PCFC). It also received two certificates of appreciation from DEWA for energy and water conservation efforts.
Low cost desal
Qatar-based incubator to commercialise zero-emission desalination technology that uses low-grade heat such as waste heat of an air conditioning system Qatar-based Sterling Water, which incubates and commercialises innovative desalination technologies, and New Mexico-based Arrowhead Centre have concluded license agreement negotiations to accelerate the break-through low-cost water desalination system developed by New Mexico State University (NMSU) engineers. The zero-emission technology can convert saltwater to pure drinking water on a round-the-clock basis – and its energy needs are so low existing solar technology or even the waste heat of an air conditioning system could power it. Sterling Water intends to bring the commercial model into full manufacturing in 2011. Dr. Nirmala Khandan from the College
of Engineering at NMSU led the research team which pioneered this innovation. The inaugural unit produced over 200 gallons per day or enough pure water to meet the need for about 15 people, as forecasted by Peter H. Gleick, author of The World’s Water 2008-2009: The Biennial Report on Freshwater Resources. Kevin Boberg, Arrowhead Centre CEO, traces the origins of the technology to a process, first developed by researchers in Florida that makes distillation of saline water possible at relatively low temperatures – 45 to 50 degrees C rather than the 60 to 100 degrees C required by most distillation processes. The system utilises gravity and atmospheric pressure
Civil engineering professor Nirmala Khandan, right, and doctoral student Veera Gnaneswar (John) Gude check the control center of their prototype water desalination project
to create a vacuum in which water can evaporate and condense at near-ambient temperatures. The vacuum is created between two 30-foot vertical tubes – one rising from a tank of saline water and the other from a tank of pure water –connected by a horizontal tube. “Nature will always seek equilibrium,” explained George Forbes, Managing Director of Sterling Water. “The contrasting fresh and salty water pools will seek to be the same at normal temperatures. The trick is to drive the reaction to our desired outcome.” A nominal increase in the headspace water temperature induces the flow to go in the fresh water direction, so that pure, distilled water collects on one side and the brine concentrate is left behind in a separate container. A temperature increase of only 10 to 15 degrees C is needed. The configuration adapts to various existing heat sources – even low-grade heat like solar energy or waste heat from a diesel engine, refrigerator, or air conditioner can be used – instead of relying on conventional electricity. Sterling Water’s version is powered by a solar panel which benefits the overall operation in many ways beyond the energy necessary to drive the desalination process. Forbes noted, “We favour solar power since the spare energy also drives pumps that manage the source water and we can store energy overnight to maintain continuous production.” As with any desalination process, the system leaves behind a brine concentrate that must be disposed of, and some potential users may be put off by the unit’s height. Sterling Water intends to address these two issues with their next generation commercial version they are readying for the market. “When you aggregate the entire process from end-to-end the overall cost of desalination by this process becomes almost insignificant which opens the possibilities in uses never before thought possible. We believe this changes the game for our planet...” Forbes said. MARCH 2010
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Happenings > the region
Scientists unite to combat water scarcity New Middle East regional initiative to confront climate change promises greater food security, economic development and social stability Middle East scientists have launched a seven-country project to combat the effects of climate change on agriculture in the dry areas of the region. Egypt, Iraq, Jordan, Lebanon, Palestine, Syria and Yemen will work jointly to improve water management in agriculture as part of a 10-year effort called the Water and Livelihoods Initiative (WLI), which is being funded through the US Agency for International Development (USAID). The WLI will be led by Aleppo-based International Centre for Agricultural Research in the Dry Areas (ICARDA), which supported by the Consultative Group on International Agricultural Research (CGIAR). The initiative, which was announced at a recent international conference on food security and climate change in Jordan, will focus on improving rural livelihoods through sustainable land and water management in three agrosystems—irrigated agriculture, rainfed agriculture and rangelands. Starting with $1 million from USAID, each of the seven countries will undertake measures for improving water and land management linked under the combined initiative. The consortium of countries will receive technical backing from ICARDA, together with two other CGIAR Centres— the International Food Policy Research Institute (IFPRI) and International Water Management Institute (IWMI)—as well as from a number of US universities. At the international gathering in Amman, Jordan, experts reported that improved irrigation techniques in rainfed cropping will allow farmers to more than double their wheat yields using only one-third the water they would use with full irrigation; the new methods have been shown to boost farmers’ yields up to five-fold over those crops which relied on rainfall only. Such innovative strategies could provide a 14
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Dry regions support 25% of the world’s population
much-needed lift to livelihoods in dry areas in the developing world, home to almost 25% of the world’s population. “In some countries in the region, per capita water availability has dropped to as little as 170 cubic meters per year, well below the internationally recognized water scarcity standard of 1000 cubic meters,” said Dr. Mahmoud Solh, Director General of ICARDA. “There is a direct relationship between access to water and access to food and feed security. Unless we form a united front that responds effectively to water scarcity in agriculture and to the impacts of climate change, the future food security, economic development, and social stability of the entire region will be put in jeopardy.” “Rainfed areas account for 80% of the world’s farmland,” said Dr. Theib Oweis, a researcher with ICARDA. “If dryland countries are to achieve food security in the face of climate change, it’s especially urgent that they unlock the potential
of rainfed agriculture through efficient practices like supplemental irrigation and water harvesting.” Research conducted by ICARDA and its partners has shown that supplemental irrigation—using only a third of the amount of water required for full irrigation—can boost water productivity to as high as 2.5 kilograms of wheat grain per cubic meter of water, compared to 0.5 kilograms under strictly rainfed conditions and one kilogram under full irrigation. In Morocco, for example, the early planting with supplemental irrigation has been shown to double wheat yields and water productivity and to help the wheat crop escape late-season drought and heat stress. “In addition to increasing yields, supplemental irrigation provides a buffer against drought during the growing season. Combine this with water harvesting, and you have a winning solution,” added Dr. Oweis. Research on water harvesting in the Jordan steppe, or badia, has demonstrated dramatically how 50% of rainfall runoff can be harvested and used to grow useful vegetation cover for rangelands and to reverse desertification. Other ICARDA research in Syria has resulted in the development of a rapid and efficient method for using modern geographical information systems, or GIS, to select appropriate locations for water harvesting from among thousands of possibilities. Dr. Oweis said WLI offers a grand opportunity to rethink agricultural water management across the Middle East. A major challenge, he explains, is to shift from the conventional focus on “land productivity,” which usually ignores the amount of water used, to a new concern with “water productivity,” that is, the “biophysical, economic, social and environmental returns from a unit volume of water used.”
Making membranes Joint venture formed to set up the region’s first RO membrane manufacturing facility in Saudi Arabia
Toyobo President Sakamoto (left) and APD Chairman Abunayyan (center) shake hands during the signing ceremony.
Under the patronage of H.E. Engineer Abdulah Al-Hossein, the Minister of Water and Electricity, Saudi-Arabia-based ACWA Holding has tied up with Japanese majors - Toyobo and ITOCHU Corporation – to establish a new company to manufacture reverse osmosis (RO) membrane elements for seawater desalination. The signing ceremony was attended by H.E. Dr. Khalid Al-Sulaiman, the Deputy Minister of Commerce and Industry for Industrial Affairs; H.E. Dr. Tawfig Alrabiah, the Director General of Saudi Industrial Property Authority (MODON); H.E. Ahmed M. Al-Mudaiheem, the Deputy Governor of SWCC and Shigeru Endo, Ambassador of Japan to Saudi Arabia. The new company, named Arabian Japanese Membrane Company, will be the first membrane manufacturing facility in the whole of Middle East and North Africa (MENA) region. Rabigh technical Park in the western region of Saudi Arabia, 150 kilometres north of Jeddah on the Red Sea, will house the manufacturing facility, with production scheduled to begin in March 2011 localising the latest technology from Toyobo. The majority ownership of the new company vests with ACWA Holding (49%) with Toyobo’s stake at 36.1% and ITOCHU’s at 14.9%. The partners estimate
The Arabian Japanese Membrane Company will manufacture Hollow Fibre RO elements from Cellulose Triacetate, which is highly resistant to the residual chlorine
the total investment in the next decade to be around SR1.320 million ($350 million) in the manufacturing facility (in Rabigh) with a sales office (in Riyadh). According to a Toyobo press release, the joint venture is aiming for sales of approximately SR60 million in 2011, and approximately SR150 million in 2015. The Arabian Japanese Membrane Company will manufacture Hollow Fibre RO elements. The Hollow Fibre is made from Cellulose Triacetate, which is highly resistant to the residual chlorine. ACWA Holding is a leading infrastructural developer in the region, especially in the water and power sectors, including Independent Water and Power projects. Toyobo has over two decades
of experience in sales and operations in the seawater desalination business in Saudi Arabia. Toyobo‘s membrane technology is already being utilised in some of the largest desalination plants in the Middle East, including the Shuqaiq plant (212,000 m3/day) and Rabigh plant (216,000 m3/day). Toyobo boasts 80% share of the seawater desalination membrane market in Saudi Arabia and over half of the Middle East/Gulf region market. ITOCHU has considerable experience building seawater desalination plants in Saudi Arabia since 1970s. In the past, Toyobo and ITOCHU have collaborated to sell desalination membranes in the Middle East region. MARCH 2010
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Happenings > at large
Adapting to change White paper presents planning methods for water utilities to address climate change uncertainties The Water Utility Climate Alliance has released a white paper which that outlines planning approaches to help water utilities adapt to climate change. Planning methods are necessary because many water utilities cannot afford to delay significant decisions and wait until the range of potential climate change impacts is substantially narrowed. The report, ‘Decision Support Planning Methods: Incorporating Climate Change Uncertainties into Water Planning,’ was produced to help water utilities consider and evaluate traditional and emerging planning techniques for use in their own climate adaptation efforts. Integrating climate change information into water utility planning is one of the most intricate aspects in the climate change adaptation process and this paper will help water utilities identify the method(s) most suitable for their planning needs. “Climate change is shaking up our fundamental water planning assumptions,” said Chips Barry, manager of Denver Water. “Many agencies will need new planning techniques to address uncertainties associated with climate change. This white paper is a guide for those water utilities. 16
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Integrating climate change information into water utility planning is one of the most intricate aspects in the climate change adaptation process. Decision Support Planning Methods (DSPMs) can be usefull in this regard
We hope it will lead to a greater use and refinement of these methods,” said Barry. According to the white paper, to adapt to climate change, water utilities generally must complete four major steps: 1 Understand - understand climate science and climate model projections, 2 Assess - assess water system vulnerabilities to potential climate changes, 3 Plan - incorporate climate change into water utility planning, and 4 Implement - implement adaptation strategies This white paper will help water utilities learn about and evaluate these new planning techniques, called Decision Support Planning Methods (DSPMs), for use in their own climate adaptation efforts. DSPMs help utilities systematically characterise and comprehend multiple uncertainties. They can assist utilities in making and executing defensible water resources decisions while minimising the threats associated with these decisions. This white paper presents five DSPMs: 1 Classic decision analysis, 2 Traditional scenario planning, 3 Robust decision making, 4 Real options, and 5 Portfolio planning. These DSPMs were selected because of their relevance and use in the water industry. Classic decision analysis and scenario planning are the two standard DSPMs, while robust decision making, portfolio planning, and real options are variations of these two. The main difference between each method is how the DSPM handles uncertainty. Classic decision analysis assigns probabilities to uncertainties, traditional scenario planning develops equally likely scenarios based on the uncertainties, and the others combine different variations of these two approaches. For utilities that are not interested in methods requiring sophisticated computing or modelling, scenario planning is fairly intuitive and can be accomplished with minimal external resources. On the other hand, utilities looking for, and confident in, a probabilistic assessment may look to classic decision analysis. On the other hand, utilities looking for, and confident in, a probabilistic assessment may look to classic decision analysis. To access a copy of the white paper, visit www.wucaonline.org
Raining data
Swiss researchers investigate rainfall measurement using mobile phone antennas In built-up areas, sewer systems are frequently overwhelmed by unexpected rainfall: stormwater is mixed with sewage in pipes, the volume of water exceeds the capacity of retention basins, and the murky mixture overflows into local surface waters. In this way, diluted but untreated wastewater – containing chemicals such as pharmaceuticals, cleaning agents and pesticides – is discharged into streams, rivers and lakes. Across the year as a whole, the inputs are relatively low, with only about 2–5 per cent of the total load (depending on the individual substance) entering surface waters via combined sewer overflows. However, short-term peak pollutant levels can be harmful to algae or fish. More accurate detection of rainfall at the local level would allow sewer systems to be controlled in such a way as to prevent overflows of wastewater as far as possible.” Eawag’s (Swiss Federal Institute of Aquatic Science and Technology) Urban Water Management department is developing a computer model that uses data from a mobile phone network to reconstruct rainfall events at a higher spatiotemporal resolution than is possible with conventional methods. Project leader Jörg Rieckermann of
Eawag’s Urban Water Management department and his research team are taking advantage of what is essentially a nuisance for mobile network operators – the fact that raindrops interfere with microwave radio links between base stations, thereby disrupting signal transmission. Data on the attenuation of signal strength is used to calculate the intensity of rainfall along the path between two antennas. Thanks to the density of the mobile phone network, the resolution of the Eawag rainfall data is superior to that provided by rain gauges or weather radar. In contrast to point measurements, the mobile signal data is based on a network of overlapping microwave radio links. However intense a small-scale storm may be, it will not be captured by a rain gauge located even 100 metres away. As Rieckermann says, “It’s often a bit of a lottery.” While weather radar can cover a wide area, it has the disadvantage that radar signals are heavily attenuated by intense rainfall. In addition, misleading echoes are generated by the terrain – a major problem in a mountainous country like Switzerland. Although rainfall has previously been measured using radio signals, such measurements have not been applied
Directional antennas transmit mobile phone signals over rooftops in Zurich
in practice to date. Using the data made available to Eawag by the mobile telecommunications provider Orange, it is now possible for the first time to employ this system for purposes of water pollution control. In order to apply the method to an area of around 150 km2 – with an extensive sewer network – in the Zurich region, the researchers analysed data from 23 microwave radio links in this part of Switzerland. For a two month period, they compared the data with measurements from 13 rain gauges, two disdrometers and the Albis weather radar station operated by MeteoSwiss. The model was thus calibrated, and precipitation can now be reconstructed from radio signal data. Rieckermann hopes that the accuracy of measurements will be further improved by also including drop size distribution in the calculations: while a few large drops scatter and attenuate the radio signal in a similar way to numerous small drops, they generally mean less rain. Accordingly, a method taking these patterns into account is currently being developed by project partners at the Federal Institute of Technology in Lausanne (EPFL).
Municipal trials planned In the near future, Rieckermann intends to field-test the model in two municipalities. Here, control systems for retention basins are to be linked to local forecasts of precipitation intensity and movement. In at-risk areas, the retention basins are then to be regulated before and during rainfall events so as to free up capacity to cope with the expected water volumes – keeping wastewater overflows to a minimum. Rieckermann said, “Against the background of climate change, this may be crucial. It means that existing reserves can be activated without having to rebuild the drainage system.” He believes that Switzerland, formerly a pioneer in wastewater treatment, should lead the way once again, “not least because this country has a dense mobile telecommunications network, even in remote areas, and so accurate rainfall data is widely available.” MARCH 2010
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Happenings > at large
Geo-engineering folly?
Additional surface warming (in deg C) for the year 2100 simulated by a climate model caused by a temporal artificial upwelling in the green areas induced for the time period 2011-2060). Source: IFM-GEOMAR.
Marine scientists say CO2 reduction by artificial ocean upwelling is not feasible A number of research projects are investigating options for reducing atmospheric carbon dioxide (CO2) concentrations. Because a significant reduction of CO2 emissions does not appear to be politically achievable, different large-scale techniques are currently discussed as possible options for reducing the CO2 increase in the atmosphere and control global warming. Amongst such techniques, summarised under the heading ‘Geo-engineering,’ are ideas for long-term sequestration of CO2 in the ocean. The effectiveness of a new method that brings up nutrientrich water from the deep ocean to the surface using artificial pumps was recently investigated by an international team of scientists under the leadership of the Leibniz Institute of Marine Sciences (IFMGEOMAR) in Kiel, Germany. Under the new approach, nutrient-rich water would be pumped to the surface through several 100 metre long vertical plastic tubes with wave-driven flap valves drifting in the ocean. In field experiments, a manufacturer of the pumps could prove 18
MARCH 2010
a substantial fertilising effect, which might be economically interesting, for example for fish farming. In addition, several studies suggest a large-scale usage of the pumps to reduce atmospheric CO2: A part of the carbon-rich biomass generated through fertilisation sinks to the deep ocean and reduces the CO2 content of surface water that can subsequently take up more CO2 from the atmosphere. “Besides the technical feasibility of such devices on large space and time scales, this method has, similar to other suggested approaches, a very limited sequestration potential and a risk of substantial side effects,” said Prof. Dr. Andreas Oschlies from IFM-GEOMAR, lead author of the study. Together with colleagues from the UK and Australia, they showed in a model simulation that under very optimistic assumptions three giga-tonnes of carbon dioxide per year could be captured. (For comparison: The global anthropogenic CO2 emissions are currently 36 giga-tonnes per year). “In particular we were surprised that in our computer model the main effect
did not happen in the ocean but on land,” explained co-author Dr. Markus Pahlow from IFM-GEOMAR. “The reason is the low temperature of the water pumped to the surface leading to a cooling of the atmosphere and subsequently to a slower decomposition of organic material in the soils. This effect is global and occurs even far away from the area where the pumps are used, which makes an assessment of success or failure of such a method extremely difficult in practice.” Oschlies continued, “In addition, there is a second critical point: whenever the pumps stop, atmospheric CO2concentrations and surface temperatures increase rapidly to values that are even higher than those of a control simulation that never employed the artificial pumps.” Thus, the pumps must never be halted or stopped. This resembles a bit Goethes sorcerer’s apprentice: ‘Spirits that I’ve cited, my commands ignore’. “Even though not all interactions are known and correctly modelled, we do not see this method as a solution of our CO2 problem,” Oschlies concluded.
ADVERTORIAL
AVK Group Management Committee meeting held at AVK SVMC in January 2010. From right to left, Niels A. Kjaer, CEO AVK Holding A/S; Paul Hubbard, Chairman AVK UK/Middle East/ Africa; Bo Stubkier, Development Director; Morten S. Nielsen, Managing Director AVK Continental Europe; Bo Johansen, Production Director; Karsten Pedersen, Managing Director AVK Australia/Asia; Al Jorkonis, Managing Director American AVK.
25 years of excellence
Fred Stafford, General Manager, AVK Saudi Valves Manufacturing (AVK SMC) on what makes the company tick AVK Saudi Valves Manufacturing Co is currently celebrating 25 years manufacturing in Saudi Arabia. We are based in Jeddah, with sales offices in Riyadh and Khobar. AVK SVMC is producing a wide range of valves, fittings and fire hydrants according to BS, AWWA, ANSI and DIN. Our factory is UL listed and FM approved ISO9001/2000 certified. Over the past 25 years, with our devoted staff, we have elevated AVK to the high platform where it is today, serving the Saudi and Middle East markets. It is the result of the efforts of dedicated people using advanced technology in products and processes to achieve the highest standards of quality products and services. The past 25 years have been challenging and rewarding - we have developed a loyal customer base by offering a first class service coupled with the highest quality valves and fittings. We are committed to employing local labour, training our employees to the highest standards and giving them the opportunity to grow
AVK production facility
with AVK. The last few years has seen our own facilities upgraded with the latest production equipment, warehouse expansion and new sales office. The Saudi Kingdom and Middle East require a tailored product and service, which we have developed over the past 25 years. We understand the requirements of our customers and offer a bespoke package. Innovation is what AVK thrives on. We have recently started producing a check valve for our series 24 fire hydrant
which has been developed for our Saudi Aramco business. Our new design has been embraced by the Saudi Aramco fire department with acclaim along with our series 24 and 27 fire hydrants. Our aim is to develop products for our customers and surpass their expectations. The last six years of my tenure, I am proud to have developed AVK SVMC to a premier manufacturer of valves, hydrants and fittings and with the help of my team, we look forward to celebrating our 50th Anniversary in Saudi Arabia. MARCH 2010
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marketplace market Sludge mixers Combining Flygt N-technology with ejector assembly, the Flygt jet mixers from ITT deliver highly homogenous sludge mixtures with energy efficiency, minimal installation costs and low maintenance requirements The ejector assembly consists of a nozzle and ejector pipe configuration which enhances the cross-sectional area of the jet and increases the efficiency of the jet’s entry into the tank. Flygt jet mixers from ITT Water & Wastewater are available in five different models with thrusts ranging from 320 to 5,250 Newton with corresponding Flygt N-pumps ranging from 2.4 to 63kW. Matthew Szurgot, product manager at ITT Water & Wastewater said: “We are excited to be able to offer our customers a dry-installed mixing
solution as a complement to our Flygt submersible mixers. Using proven Flygt N-technology with its clog-free design, the Flygt jet mixer makes it possible for customers to achieve maximum uptime and sustained efficiency of their mixing processes. Unlike conventional pumps that experience efficiency loss due to clogging, Flygt N-pumps maintain optimal performance.” Efficiency is also the motivating force behind the Flygt jet mixer’s unique ejector assembly. The ejector assembly consists of a carefully engineered nozzle
and ejector pipe configuration, which augments the cross-sectional area of the jet and increases the efficiency of the jet’s entry into the tank. Flygt jet mixers are available in five different models with thrusts ranging between 320 and 5250 Newton. The corresponding Flygt N-pumps range from 2.4 to 63kW. To optimise mixer performance, ITT Water & Wastewater engineers evaluate tank design, type of media, solids concentration and other process demands. They then recommend the optimal solution using their application knowledge as well as the company’s mixer selection software and Computational Fluid Dynamics (CFD).
Online phosphate analyser The new Navigator 600 phosphate analyser from ABB Instrumentation improves ease of use and substantially cuts the cost of phosphate monitoring. The analyser greatly reduces the amount of reagents and maintenance associated with phosphate monitoring, while providing high accuracy and reliability. Aimed at phosphate-dosed high pressure boilers in the power generation industry, the Navigator 600 phosphate analyser provides accurate monitoring of phosphate concentrations (0 to 15 ppm PO4) in a single device. The analyser is available in single or multi-stream configurations, enabling up to six streams to be monitored sequentially.
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It provides current loop, ethernet, and optional Profibus DP V1 outputs. Another in the new Navigator 600 series of chemical analysers from ABB, the phosphate analyser uses one tenth of the reagents consumed by competitive units. A carefully designed wet section reduces maintenance and adds remote management, automatic calibration, zeroing, and cleaning. The result is the capability for three months of unattended operation. Additional benefits include: n User-programmable continuous or sampled measurements n Comprehensive on-board diagnostics and predictive maintenance functions n A videographic operator interface
with choice of data display formats, including chart, bar graph, and digital indicator views. n Operation and commissioning is straightforward, with menus presenting options for setting and fine-tuning parameters. n Front-mounted pushbuttons allow easy device interaction in a familiar Windows environment, complemented by an extensive context sensitive on-line help feature. The Navigator 600 analyser also includes a built-in Ethernet communications link with onboard web and ftp servers, enabling remote monitoring, configuration selection, data and log file access to the analyser from a web browser.
Tel: +44 (0)1740 â– Fax: +44+971 (0)1740 661237 Tel: +971 661236 4 8859225 Fax: 4 8859224 Email: Email: contact@aeon-online.com contact@aeon-online.com â– www.aeon-online.com www.aeon-online.com
(also offices in Poland and Dubai)
(also offices in UK and Poland)
AEON (Gulf) LLC AEON International Ltd, LionInternational Court, Hanzard Drive, P.O.Box- 115069, ArabTS22 Emirates Wynyard BusinessDubai, Park, United Billingham 5FD
BS750 type 2 fire hydrant Mueller US fire hydrant
Fire Hydrants
swing check (optional lever & weight) wafer dual plate check
Non-Return Valves
wafer or fully lugged actuation, lever or gear operated
Resilient Seated Butterfly Valves
with dual seal technology & low operating torque
Resilient Seated Gate Valves
Valve Innovation
cover sTORY
Keeping the business flowing For water utilities looking for new ways to cut waste, reduce costs and increase efficiency, Information Technology (IT) can show the way
W
ater utilities today are faced with several critical questions. How to have access to sufficient and sustainable water supply? How to manage their resources under stress from over exploitation and climate change? How to ensure that their operations are efficient, sustainable, and able to meet future needs? How to tackle aging infrastructure, ensure regulatory compliance, get better visibility into the risks associated with capital spend? How to grow revenues and satisfy customer demands? Today, water utilities stand at the point of change where their power sector counterparts stood some decades ago. For a long time, public water supply and urban wastewater treatment and disposal were treated as regulated monopolies critical to public welfare and health, economic activities and protection of the environment. However, water-related services are capital-intensive. Continual investment is necessary for the expansion of water networks to new areas as well as for the upkeep and maintenance and replacement of underground assets like water pipes and sewers. Moreover, water supply always had a subsidy element which meant that funds obtained from user- fees barely covered the cost of providing the service. As a result, essential capital investments suffered, operations and maintenance took the backseat, service levels fell short of demand and customer expectations. At the organisational level, legacy processes and systems, poorly skilled and motivated workforce and poor accountability sustained these shortcomings. Inadequate government funding made it difficult for water utilities to cater to the demand for water and sewerage services spurred by economic and population growth. In recent years, 22
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climate change has emerged as a significant game change with regard to water quality, quantity, management, and planning. These challenges have paved the way for the transformation of the water utility sector, through de-regulation, unbundling and privatisation as governments and municipal authorities seek to provide water and wastewater services at a reasonable cost, decrease subsidies and counterbalance tariff increases by efficiency enhancements, improved O&M, and higher revenue for further investments and improvements. De-regulation and privatisation imply changes in the way utilities conduct their business, with operational and enterprise efficiency the bywords. Utilities have to streamline their business processes for quality improvement and cost efficiencies; improve customer satisfaction with reliable delivery and timely, accurate billing; maximise the use of existing assets, including human assets and comply with industry and environmental regulations. This will require not only the modernisation of equipment, but also better planning, supervision, monitoring and control of all activities related to water production, transmission and distribution and commercial operations, and in the
case of wastewater, collecting, treating and disposing sewage and its by products. In that respect, as said earlier, water utilities are set to tread the same path as their power cousins who have made major gains in terms of productivity, efficiency, reliability and commercial management through the use of modern Information Technology (IT) tools. In fact, IT can show the way to water utilities looking for new ways to cut waste, reduce costs, increase efficiency, achieve higher return on investment (ROI) and make better use of limited resources. For example, enterprise-wide software solutions can help utilities gain end-to-end visibility into their operations, enabling better decision making and responsiveness in critical business areas. Standardised and measurable key performance indicators (KPIs) can help utilities quantify and analyse a range of factors related to process control, compliance, reliability and worker productivity.
Enterprise resource planning (ERP) Enterprise Resource Planning (ERP) is the first step for water utilities looking to aggregate information from across the various databases within the organisation for strategic decision-making. By centralising the database and standardising
the data flow between business functions, ERP serves as a comprehensive management information solution. Simply defined, ERP software attempts to integrate all departments and functions of a company onto a single integrated computer system by automating the workflows, so that the various departments can more easily share information and communicate with each other. It aims to lessen information coordination problems by creating an integrated core of administrative and financial applications for all enterprise functions. ERP projects also include the automation and standardisation of business practices as a primary component of system implementation. They serve as the means for business process reengineering (BPR) by breaking down barriers between functional departments and reducing duplication of effort to increase flexibility and responsiveness. Some vendors promote ERP as providing entire business systems integration and applications in one package, while others see ERP as providing a business data aggregation across the enterprise through selection of ‘best of breed’ component applications. Irrespective of
such distinctions, ERP is now regarded as a must have IT solution for water utilities, helping them achieve key productivity improvements in operational and customer areas through: n Optimised management of all business activities n Standardised internal work processes n Optimal resource management n Integrated data infrastructure n A single snapshot of the entire business for effective management information system Once companies begin their ERP journey with financial accounting and reporting, they seek to extend it to other areas such as customer relationship management (CRM), customer billing, human resources & payroll, projects, material management, which may be provided in one integrated ERP package or as ‘best of breed’ solution.
ERP is now regarded as a must have IT solution for water utilities, helping them achieve key productivity improvements in operational and customer areas
Enterprise Asset Management Water utilities operate in an environment where service disruption has to be kept to a minimum. They also have to provide services - water supply or sewerage - in a cost effective and reliable manner. All MARCH 2010
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cover sTORY this can happen only if their assets work smoothly. A definite outcome of the current economic slowdown is greater focus on maintaining and improving life span of any given component in the utility asset structure because funding for new investments is not available at the same rates as before. For utilities, asset management is a critical component of business performance. Enterprise asset management (EAM) deals with the whole life optimal management of the physical assets of an organisation to maximise value. EAM solutions provides all parties involved - asset owners and operators, asset service providers - visibility of asset performance and maintenance issues, which enables more proactive response and rapid correction of concerns or problems that arise. Utilities with EAM solutions are in a position to address collaborative management needs for work, assets, supply chain, contracts, reporting and analysis, project tracking, safety and compliance and document control. In fact, EAM can bolster the bottom line, through lowering the maintenance cost or raising the availability of the asset. New trends include enabling field personnel to use the EAM solution on any type of mobile device, and using smarter equipment on more positions in networks and stations in order to let the equipment do ‘self diagnostics’ to predict eventual failures, and integration with all other mission critical solutions.
Customer management The customer information system (CIS) is at the heart of any utility’s customer service and billing operations, enabling it to provide a responsive and efficient service to its customers, industrial, commercial or domestic. In fact, CIS has developed into a core economic asset for water utilities. The value of the customer information goes beyond the bill when it is interfaced or integrated with other systems like ERP, EAM, Automated Meter Reading (AMR) and Geographical Information Systems (GIS). An integrated billing and service system provides a single, unified customercentric view across all departments and can provide cost savings in terms of back office functions, technician 24
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management and fleet management. In fact, it can be of major benefit to customer service department, in terms of providing quick updates regarding supply disruptions and restoration management. CIS can be extended to via portals to provide end users with direct access to applications and associated business processes. By providing web access to CIS applications, customers can carry out on their own service requests, status updates, billing inquiries anytime. CIS benefits utilities in terms of increased cost recovery through better revenue collection, better tracking of customers to manage the collection process, reduction in arrears through accurate billing data, processing customer requests quicker. It makes available accurate, consolidated and critically important commercial data for
use by management for better control of operations and planning purposes.
Geographic Information Systems (GIS) For example, if a water utility has a burst pipe leading to wastage of water and widespread disruption, and if the location of the incident isn’t recorded accurately, it can lead to substantial delays in repairing the burst leading to an increase costs and inconvenience for the customer. In addition, the company might send an engineering repair team to a wrong location. Valuable time is lost and a lot of additional effort is wasted trying to find out the correct location of the burst pipe. By using GIS-based network management system, water utilities can get a single geospatial view of its entire asset base, helping
them reduce costs and track performance. By linking GIS with customer service applications, it is easier to identify the location and cause of customer complaints and attend to them immediately. Use of handheld computers with GIS allows utility companies to access system maps, monitor pipes and reservoirs, and pumping stations. Such computers save time in the field collecting information, and just as much time back at the office processing it. The same time could now be spent on other, more productive work. Handhelds also saves time by providing directions to call sites and scheduling information, and eliminates the need for regular trips to the office.
Automated Meter Reading/ Advanced Metering Infrastructure Automated Meter Reading (AMR) device is essentially a smart meter which automatically collects metering data and transfers the same to a central database for analysis and billing purposes. Detailed water usage data can be collected continuously at regular intervals and can be read remotely via an automated process, with the usage data sent to the utility’s management and billing system. The use of such smart meters improve the understanding of water consumption and flow patterns, track and predict changes in trends and demands, highlight anomalies and identify leaks or other waste minimisation opportunities. Advanced Metering Infrastructure (AMI) starts with smart meters and adds twoway communication between the meter and utility, and between the meter and consumer. This means that in addition to providing readings, the meter can also receive (and often act on) instructions sent from the utility or consumer. The operational benefits of AMR/AMI systems are reduced meter reading costs, reduced costs associated with field visits and customer calls, improved billing accuracy and improved cash flow, improved outage information and response and more efficient asset management and distribution engineering design.
Business Intelligence Utilities sit on a trove of unstructured information that can be used to make better, faster, more informed decisions using Business Intelligence (BI) platform.
Water utilities can use BI software to create common repositories of data that can be tapped into for effective decision-making in business areas like demand forecasting, asset optimisation and maintenance and customer service improvement. They can use BI to create decision support systems to help identify problems, such as leakages and where it needs to invest in infrastructure and pipe renewal, track the performance of the procurement process and use dashboards to monitor KPIs. BI can be used to deliver correct data, efficiently and the right time, to end-users inside the utility organisation, thereby increasing their productivity. Utilities can also use BI to reduce cost of servicing customers and identify opportunities to market and sell new products and services.
Supply chain management In the water supply chain, water is both the raw material and the product of final consumption during its lifetime unlike in most industrial scenarios, where the product is subject to processing or alteration. In the case of water, the role of the supply chain is to add value to the product through the processes of abstraction, storage, treatment and distribution in order that the customer, either private or business, receives the product in a suitable condition for consumption. The operational focus on issues such as waste reduction, yield management and updating of networks and facilities meant less emphasis or need for the advanced supply chain tools adopted in other industries. Yet, utility operations have a wide geographical spread; they have to manage a diverse material base, deploy these materials to a wide range of field locations, deal with uneven demand, strike a balance between safety stock and spares inventory. In fact, there is tremendous scope for improving utility performance in the demand forecasting and procurement areas of supply chain management. To conclude, Information Technology (IT) can play a significant role in equipping water utilities to effectively respond to the transformation underway in their business, by serving as a platform for execution of business processes and as an information base for decision-making at operational and strategic levels.
Information Technology (IT) can play a significant role in equipping water utilities to effectively respond to the transformation underway in their business by serving as a platform for execution of business processes and as an information base for decisionmaking at operational and strategic levels
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cover sTORY
Customer first Last year, the Holding Company for Water & Wastewater (HCWW) of Egypt chose Prophecy International’s basis2 for its customer care and billing requirements. Peter Barzen, EVP Sales & Alliances, Prophecy International spoke to H20 on the significance of customer care and billing systems for the water utility business. In your opinion, what are the business challenges faced by water utilities today? The business challenges in utilities are similar to those in other asset intensive industries, mainly financing of capital projects and cost recovery. At the same time, additional challenges include conservation management, water rationing, infrastructure rebuilds (in the UK), customer centric operations (in North America) and keeping regulators or commissions in check. Each region and country has a differing set of demands; at the same time, water is an essential service so pricing requires sensitivity. Technology is providing new approaches to managing these challenges through the development of predictive models and personalised interactions. While it may not be a specific business challenge, probably, the single most important challenge to any global water utility is the supply of potable water to its customers. Many countries are still suffering from poor water quality leading to sickness and high mortality rates, particularly among children. What are the metrics used by water utility companies to monitor their revenue cycle? For the typical water utility that basis2 supports, the primary metrics are with regard to collection. While operations may measure billable revenue each cycle, broken down further in terms of Commercial & Industrial versus Residential, the day- to-day revenue cycle is focused on collecting what is owed and managing the outstanding or overdue amounts by increasing date ranges. Collections take on differing approaches in different locations. In the UK, where a customer cannot be ‘forced’ to pay a bill, the levels of bad debt are the lowest in the world. This is achieved in part by campaigns that offer incentives to customers to subscribe to a direct debit payment plan, aligned to the customer’s income profile. Using predictive 26
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models, based on past behaviours at an account level, is helping utilities manage their revenues more effectively by providing aligned payment choices. In a water utility, which department owns the customer care and billing system? The ownership is affected by a variety of factors including the age of the legacy Customer Information System (CIS), regulated versus deregulated operation, customer contestability, the maturity of the leadership, the power of the IT group and the location. In the North American Public Sector industry, the ownership of the CIS is generally being transitioned from the Water Operations Department to the IT
department and now to the Customer Services department rolled up as part of the Finance division. Historically, the CIS was operation-centric, based around premises, meters and supply pressure; the CIS was a simple billing system. The move towards a customer-centric system for better account and financial management is driving a better bottom line for the utility. This has transitioned ownership to the customer services department with the IT department providing the CIS and services to meet the business needs. With regard to HCWW contract, could you elaborate briefly on the factors that helped Prophecy International clinch the deal?
Peter Barzen
The HCWW evaluation and selection process was conducted over some 18 months. During the period, they investigated many different products as well as approaches to address their billing needs. In the past, functionality was used to select a CIS application. Today, however, almost every CIS application provides a comprehensive ‘meter-to-cash’ set of business processes. HCWW prioritised how these are provided, including the application architecture, technology platform, flexibility, extensibility, whether it is standards-based or not and Total Cost of Ownership (TCO). The basis2 Oracle applications architecture and pure Oracle technology platform drives down the cost of ownership while providing the most flexible extensible CIS on the market with the least risk.
deliverables, such that the utility can decide who will implement and maintain the application, thereby providing some control over their own destiny.
What should utility companies be looking for while evaluating customer care and billing solutions? There are two items I would prioritise - first, flexibility in the application to meet the needs of the utility today, and in the future; second, standard-based
Is it possible to address multiple customer segments like commercial, residential and industrial with a single customer care and billing solution? Yes – A single CIS application and instance should be able to meet the needs of all the customer segments of a utility inclusively.
Are the imperatives driving utilities to implement customer care and billing solutions the same for regulated and deregulated utilities? While some distinction can be drawn from the deregulated utilities, the drivers tend to be similar for all utilities including the inability to maintain, change or extend the existing CIS application. Another common driver is better revenue management. Commercially driven utilities focused on the bottom line and the cost plus model are finding pushback on rate increases, forcing them to fund their own operations from cashflow more effectively.
Is there a correlation between size of the utility and complexity of the implementation? While there is influence, there is no direct correlation between the size and complexity. A small utility with undocumented processes, lack of requirement definitions and poor quality legacy data can be much more difficult to implement than a much larger utility. The cost to implement a CIS should not be based on the number of meters or customers to be served. Scalability should be inherent in the CIS application. To what extent are customer care and billing solutions required to be integrated with other enterprise applications like ERP and systems, like GIS, AMR etc? Interfacing with external and internal systems is a key delvierable for all CIS applications. One of our US based customers was required to interface to nearly 27 different third party systems including internally developed legislative applications, financial and the like. While EAI and Web Services can help, they don’t address the needs. You cannot force a
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cover sTORY bank or a third party application vendor to accommodate your interface specifications. A CIS needs to provide a menu of choices to be able to provide a complete array of interface capabilities. basis2, being architected as an Oracle E-Business application, provides significant benefits and advantages for organisations that have standardised on Oracle Applications or middleware. basis2 includes native E-Business interfaces as well as personalisation capability that can provide web interfaces to third party applications in a matter of minutes. What are the pre-conditions for a successful implementation? What are the factors that can derail an implementation? The first order of business is to define what constitutes success. Is it meeting a deadline or not exceeding budget or the ability to decommission a legacy application? Often there are KPIs to be met in terms of customer care standards such as responding to customer phone calls in a given time frame, answering written correspondence in a number of days, not to exceed call volumes. Once success is defined, we can develop a plan to achieve that. On the other hand there are a number of well known factors that can derail an implementation including: n Inadequate executive sponsorship n Lack of leadership in the implementation team n Inadequate planning n Poor project management n Inflexible CIS application n Too much customisation as opposed to configuration n Unrealistic time frames n Inadequate data conversion cleansing n Poor quality end user training n Missing or inadequate requirements definition n Unskilled resources both internally and externally Are there any interesting trends you can leave us with? In the CIS market, utilities are starting to ask why it costs so much money and takes so long to implement a CIS. We know it’s not easy, though its not rocket science. Why do we need to have a team of proprietary, expensive vendor experts? From that point of view, Basis2 offers an attractive alternative. 28
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ERP story Majis Industrial Services SAOC (MISC) is a Government of Oman owned company engaged in providing various water utility services at the Sohar Industrial Port Area. M G Premanand, Financial Controller, MISC, spoke to H20 on the implementation of Enterprise Resource Planning (ERP) in the organisation. Could you provide an overview of MISC’s core business activities? MISC is the provider of various water utility services at the Sohar Industrial Port Area in Oman. It is a Governmentowned company currently providing chlorinated sea water for industrial cooling applications, process water and potable water, with future plans to provide sanitary waste water collection and treated industrial waste water collection services. MISC will also construct a Reverse Osmosis (RO) based desalination facility in the near future. What were the main reasons behind your decision to implement ERP? The need to effectively manage a multitude of critical business processes including Finance, Asset Management, HR, Payroll, Supply Chain, Customer billing and projects. We were looking for a solution that is integrated while providing the option to implement them in phases. We were keen to have a solution that is user friendly, quick on implementation and easy to be trained on as we expand our services and have new employees on board. Business Intelligence was another important tool that we were looking for in order to enable decision makers even while on the move to be able to monitor and decide on key issues. We found the Dash Board based BI module of IFS very appropriate and user friendly. What tipped the choice in IFS’ favour? IFS ERP solutions boast flexible and scalable functionalities and will equip us with the necessary tools to simplify and integrate our business processes. We wanted a partner whose ERP solutions boast strong
M G Premanand
We had no legacy systems to bother us; hence, there weren’t any BPR issues. We are happy to implement the solution as it is without customisation.
enterprise asset management, service management, project management as well as business intelligence functionalities as these are important for our company to grow and maintain a competitive edge in an increasingly challenging environment. What were the requirements and criteria from a water utility business point of view? How did IFS ERP help with these issues? Asset management with GIS interface, Customer billing interfacing with SCADA, Project Management interfacing with Primavera and reporting based on Earned Value Analysis and arriving at per unit cost of production of various utilities were important criteria from a water utility business point besides having the ability to define business critical dash board to navigate the organisation. We are a fairly new organisation, and during the start up phase, we used an elementary accounting package. So we had no legacy to constrain us. We found IFS had significant utility implementation expertise and were confident we would benefit from the refinement the product would have undergone over the years with inputs from various leading utility customers. We believe that the entire organisation will be positively impacted by implementation of the solution. Did you have to undertake business process re-engineering as a precursor for the ERP implementation? We had no legacy systems to bother us; hence, there weren’t any BPR issues. We are happy to implement the solution as it is without customisation. What are the steps that have been taken to ensure a smooth roll out? We have the ERP rolled out at our Corporate Office in Muscat and our Operations in Sohar. We went through extensive testing and parallel run of the accounting package for two months and did not face any major issues for the modules rolled out. How are you addressing change management and training? IFS is providing us with user manuals and they have an excellent online help functionality that can be tapped from the screen by the user.
Single View Olivier Crasson, General Manager, Ajman Sewerage Private Company (ASPCL) spoke to H20 on the customer care and billing system implemented by the company. ASPCL, based in the Emirate of Ajman in UAE is the first private retail wastewater concession in the Middle East. How have you segmented your customers? The segmentation implemented is based on the customer “value” (Sewerage bill amount) and the customer social status: Regular customers n Domestic n Small commercial Key Accounts Customers n Large Commercial n Industrial n High Revenue customers n High Social Status (VIP) n Ruler’s family n Local Government n Federal Government Could you elaborate on the key reasons behind the implementation of the customer care and billing system? What are the different processes or functions taken care of by this system? At the beginning of the project (2003), a software has been developed internally (“RBC2) to bill the connection fees installments. It has been developed as a quick-win solution but it was not adapted to the second phase of project, monthly
billing of service charges (2006-2007) and was not able to incorporate the different changes in the legal framework (tariffs, enforcement mechanism). We have selected Oracle/CC&B in 2006 after having reviewed several Customer
Olivier Crasson
File photo of under construction Ajman STP
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cover sTORY Care and Billing software. “RBC2 was designed to manage around 8,000 customers (property owners) but Oracle/ CC&B has been designed to manage 110 000 property users. We are using Oracle/CC&B in all our customer service processes: n Customer Relationship management (contacts, complaints, etc.) n Connection application management n Billing n Payment processing n Credit & Collection n Service Termination How long did it take to implement the system? Could you give us an example or two of how the system works? What are the typical issues that you have dealt with? The implementation has started on October 2006. The first phase
(service charges management) was completed in six months (March 2007). During this period we were using two systems as the old system (RBC) was used for managing the connection fees. In October 2007, the second phase of the project was completed and all customer service business processes were managed with Oracle/CC&B. So it took 13 months to complete the project. The system enables the Customer Service Representative to have a complete view of the customer in one screen (customer details, customer accounts, properties owned or used by the customer, billing and payment history, the third parties linked to the customer). The system enables us to manage additional characteristics on the core
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objects of the software (Person, Premise, Accounts) without the intervention of Oracle. The main issue we faced was the adaptation of the end users to the new software. They were used to working with the inhouse software, but with the new software, they had to adapt to another logic and interface. How has the system benefited the company? How has it helped streamline the company’s revenue model and business processes? In an evolving environment, the system enabled the company to incorporate the legal framework changes. For a 25 years concession contract, this element is very important. With the system, the company was able to manage without any problem the final connection process - from the connection of the properties to the newly built sewerage network to the first monthly service charges billing. How does this system help you listen to the customer? What are their different contact points with the company? How do the endcustomers benefit from this system? We are using the system to keep track of all the customer events (contacts, reminders) The customers can contact the company by telephone, e-mail, fax and by visiting one of our branches. With the projects to be implemented in 2010, the customer will benefit more from the functionalities of the system (self-service through Web site or IVR). When all the properties will be connected to the sewerage network, there will be 110,000 property users. Customer response time measurement is being implemented through the Oracle/CC&B cases
RBC2 was designed to manage around 8,000 customers (property owners) but Oracle/CC&B has been designed to manage 110,000 property users management functionalities. Billing and Collection cycle times are already managed with the system. What are the payment modes that billing system is linked up with – online, banks, cash machines, etc? Initially, the payment modes were mainly cash machines; we have launched from October 2009 ATM payments and standing instructions with Ajman Bank. We are talking to a leading exchange chain to enable our customers to pay their sewerage bill at their branches throughout UAE. Are there any other software applications in the organisation that customer care and billing solution is integrated with? Currently we are using SMS, e-mail and fax , but the integration with Oracle/ CC&B will be done in 2010. We have implemented a Data Warehouse based on the Oracle/CC&B database.
feature: ASRS
Recharge option Aquifer storage and recharge technology can be used to make treated effluent fit for re-use By Bassem Halabi
S
upporting five per cent of the world’s population, with only one per cent of the world’s freshwater supply sums up the water scenario in the Middle East & North Africa (MENA) region. The gradual decline in the availability of naturally renewable water resources in the MENA region can be attributed to two factors – rapidly growing population and mismanagement of water. However, modern technology offers a number of sustainable solutions, including innovative waste-to-tap programmes that could help replenish fresh water supplies. Aquifer Storage and Recovery System (ASRS) is a rapidly growing sustainable option for water management. It is a process whereby treated wastewater is injected into an aquifer to undergo further natural purification prior to its recovery for potable re-use. In this scheme, wastewater undergoes extensive biological treatment followed by tertiary treatment, culminating in reverse osmosis (RO) and disinfection for complete purification. At this stage, the water becomes suitable for potable use. However, public opposition to using the water due to its origins has been a significant barrier to its acceptance. A possible way out is artificial injection of the water into a soil aquifer system. The injection process, in addition to its aesthetic appeal, enhances the treatment of the injected water through a natural process within the soil layers. The location and extent of aquifers is dependent upon the geological conditions of the underlying rock. Therefore, careful selection of the aquifer and related retention period achieves additional polishing features that includes natural re-mineralisation (as soil layers may include certain minerals that could improve the quality of the water), removal of trace organics (certain natural soil aquifers can remove up to 99% of trace organic materials such as benzene, toluene and chloroform) and ion exchange 32
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(some natural soils posses ion exchange characteristics that assist in the removal of some heavy metals and ammonia).
Additional benefits include natural filtration, reduction of nitrogen and phosphorus, and de-nitrification. But these features are applicable only in cases where water is injected without RO treatment. Water injection for aquifer recharge can be done at different depths depending on the receiving aquifer’s depth. Injection can be done into confined, semi-confined or unconfined aquifers, though normally it is done into semi-confined aquifers that are being depleted by over pumping. Confined aquifers can still be recharged either by direct injection into the
Bassem Halabi
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feature: ASRS aquifer or by injection into remote locations allowing sufficient transfusion time for the necessary treatment. ASRS technology was identified as one of the sources of future water supply in El Paso, Texas. The scheme proved to be so successful that the city is considering the construction of a surface water treatment plant for treating excess Rio Grande water and injecting it into the aquifer for recharge. The water could then be drawn during the dry season. Obviously, in addition to its strategic storage application, the scheme reduces evaporation losses and is superior to above-ground reservoirs. In the case of reclaimed wastewater, ASRS definitely has the benefit of breaking the psychological barrier for using reclaimed wastewater for potable purposes. Most aquifer recharge systems are easy to operate and the technology is generally well understood. Recharge can
Aquifer recharge using high quality reclaimed water can be a viable option in the search for new potable water resources, especially in the arid regions
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significantly increase the sustainable yield of an aquifer particularly in arid regions. In some cases, the aquifer water can be improved by recharging with high quality injected water.
Commercial feasibility From the commercial side of the reclamation and injection process, Metito Overseas has carried out several studies to determine the viability of the process. In one case, the cost of seawater desalination was compared to the cost of reclamation of wastewater for potable use using commercially available biological treatment processes followed by micro-filtration and RO by taking into consideration a typical 10,000 m3/ day plant. It was estimated that the cost of water production using reclaimed wastewater was $0.42/m3, which is much lower than the cost of water production using seawater desalination. This figure was confirmed by the cost of $0.46/m3 for the Sulaibiya Wastewater Treatment and Reclamation Plant, Kuwait, the largest facility of its kind in the world. While the water produced in Sulaibiya is not used for potable purposes, its use for irrigation and industrial purposes eases the pressure on costly desalinated water which was being used earlier for both applications. Water is central to sustainable development. While some countries are blessed with abundant natural water resources, many have no option but to search for alternative sources of water. Namibia, one of the most arid countries in sub-Saharan Africa, is an example of how careful management utilising high-tech ASRS technology can sustain precious water resources. The capital city Windhoek relies on three dams built on temporary rivers that run only in the rainy season for its water supplies. Full utilisation of the water was difficult, since evaporation rates were high and the utilised water was 15.7m3, while evaporation accounted for a loss of 35m3. The water supply was being augmented from a few boreholes that had low recovery rates. To overcome this problem, in 1992, the authorities initiated a successful water resources management programme. Four years later, overall demand was maintained at the 1989 level, despite a 35% increase in population.
Less dependence on desalination For the Gulf region, with easy access to a plentiful supply of seawater, desalination is a natural alternative and as such, the region is the world’s largest market for desalination. However, dependence on desalination has to be carefully managed since desalination and its byproducts have an harmful impact on the sea’s delicate eco-system and marine life. Furthermore, there is a limit in terms of financial capacity to the number of plants that can be constructed. For countries with no access to seawater, there is no option but to improve management of existing water resources and to augment them by increasing the use of treated wastewater. Sustainable development and modern technology is key to addressing the world’s water shortage and careful water management can ensure that shortages are kept to the minimum. Recycling water is one way of minimising the use of freshwater supply and its benefits to the environment are plentiful. Recycled water has many uses, from direct potable use to indirect, such as industrial use - in cooling towers, refineries and petrochemical plants - to agriculture and for municipality tasks such as road washing. The degree to which water is treated is often determined by its end use - whether it is for potable or non-potable use - which determines the technology used. Across the Gulf region, Treated Sewage Effluent (TSE) is being extensively used for landscape irrigation. But steps have also been taken to promote the use of TSE for applications like district cooling which needs high-quality potable-grade water. The Palm Jumeirah sewage treatment plant, for example, will process TSE through a membrane-based polishing unit to make it suitable for district cooling. Moreover, highly advanced water re-use technology has now made it possible to treat wastewater to a degree of purity that is suitable for direct human consumption. In Singapore, for example, a pioneering project has been put in place where the government is promoting high-grade reclaimed water called NEWater which is treated wastewater further purified using advanced membrane technologies. Ultra-clean and safe to drink, NEWater has passed more than 30,000 scientific tests and surpassed the World Health
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Organisation (WHO) requirements. However, while advanced membrane treatment reduces the strain on natural water resources, a potential downside is that the entire process is energy intensive. Furthermore, the psychological barrier of drinking treated wastewater is hard to overcome. Aquifer recharge using high quality
reclaimed water can be a viable option in the search for new potable water resources, especially in the arid regions. While new technologies are frequently coming to the fore, the best technology continues to be human capacity for using water efficiently. Simple measures such as tackling dripping faucets, harvesting rainwater, avoiding contamination
of municipal sewage with hazardous chemicals and educating consumers about being ‘water smart’ can go a long way in protecting the earth’s most precious natural resource. n
(The author is Group Business Development Director, Metito)
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interview: MWH
Coming home
Last year, Dr. Paul F Boulos took over as the President of the Middle East region of MWH, a global wet infrastructure sector leader and provider of environmental engineering, construction and strategic consulting services. Boulos, who is also the President of MWH Soft, an MWH Subsidiary which provides cutting edge wet infrastructure modelling and simulation software, is regarded as one of the foremost experts on water resources engineering, authoring nine authoritative books and more than 100 technical papers on issues critical to the water and wastewater industry. In 2008, he was awarded Honorary Diplomate status (Hon.D.WRE) by the American Academy of Water Resources Engineers, one of only 16 engineering professionals worldwide to hold that honour. In 2009, he was awarded the Ellis Island Medal of Honour, one of America’s highest honours. Boulos spoke to Anoop K Menon on his work and achievements, on water management in the MENA region, and how modelling/simulation software can help develop efficient water systems. How did a civil engineer become a top, globally well known expert on water resources engineering and drinking water distribution engineering? Anything is possible if you work hard and get a good education. While my bachelor’s degree was in civil engineering, I completed both my master’s and doctorate degrees in hydraulic engineering. Through my work at the University of Kentucky and with MWH, I’ve had the privilege of collaborating with many water industry giants, from private industries to research and government organisations. They taught me a great deal, and instilled in me a huge personal passion for water resources management, particularly drinking water distribution engineering. Certainly there is no shortage of challenges in providing safe drinking water. The need for safe drinking water is greater today than ever before — not only in the US, but throughout the world. Safe, adequate water supplies are imperative to sustainable economic growth. Knowing that I am making a difference in the world by helping improve the quality of life and sustain the world’s infrastructure gives me a wonderful feeling of satisfaction. That’s what’s made my work such a source of joy in my life. Coming from a water surplus region like North America to a water scarce region (which is blessed with immense hydrocarbon wealth) as the head of
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MWH Middle East, what are your thoughts about the economics of water in the MENA region? Like oil, water is not equitably distributed. Some countries, for example Canada, have far more water than they can use; most countries in the Middle East have much less than they need. In fact, the Middle East and North Africa region is the most water scarce region, and rapidly growing populations are placing ever-increasing demands on the limited resources. Water distribution systems are complex, difficult to characterise, and prone to infrastructure aging and deterioration, water quality degradation, and capacity shortages. Within the next 50 years, an investment of more than $1 trillion will be needed to upgrade and rehabilitate existing systems — and, more than half of humanity will still be living with water shortages. The World Bank reports that 80 countries now have severe water shortages that threaten health and economies, while 40% of the world — more than two billion people — have no access to clean water or sanitation. A recent United Nations report estimates that at least two million people, most of them children, die annually from waterborne diseases. Per capita availability is declining sharply, along with the region’s food output, since the vast majority of its water is used for irrigation. Compounding the problem, the hydrologic cycle is becoming less
predictable as climate change continues to significantly alter temperature patterns in the region (and around the globe). There is an urgent need for a comprehensive water management plan to conserve and produce water, match consumption with supply, improve groundwater management and water quality through wastewater collection and treatment, implement more effective irrigation practices, evaluate alternative measures for water reuse, and public education. Only by finding innovative solutions to the scarcity and imbalance of the world’s water supplies and ensuring distribution of safe drinking water will we be able to create a better world for our children and future generations. How do you think your career and experience will be most applicable in this geography? I know the area well; it is the proud region of my birth. My goal is to partner with the local governments and help them best manage their water resources challenges — including the economy of water, integrated water resources management, water security, water quality, water loss reduction, and sustainable water management. Like every dedicated engineer, I measure the value of my life’s work by what it contributes to the future happiness and well-being of others. It is the essence of our noble profession. What we do matters.
You also wear the hat of President and Chief Operating Officer of MWH Soft. What are the underlying issues in water modelling today? What can the new generation simulation/modelling software do (and cannot do) in resolving these issues? To manage water distribution systems effectively, you need user-friendly computer models that integrate geographical information systems or GIS (for visualisation and spatial database management and analysis) with fast and robust numerical network hydraulic, water quality and transient solvers and optimisation techniques. These models give water engineers a comprehensive decision-support tool. For integrated catchment modelling, the software has to combine a GIS with complex hydrodynamic and hydrological models in order to assess the total impact of flood risk and emissions on receiving water quality and conceive sound remedial procedures. These advanced technologies are now available, and they’re being widely used in support of water and wastewater management. How can the benefits of simulation/ modelling help top level decision-making? Network simulation and modelling can greatly assist water utilities in making informed decisions to ensure the most cost and energy and carbon efficient water systems – from ongoing operation and maintenance to rehabilitation, enhancement, expansion, and new design. The resulting benefits are significant. They include OPEX and CAPEX savings; improved system reliability, integrity and performance; better customer service; and protection against adverse health and environmental effects.
Dr. Paul F Boulos
As a wet infrastructure leader, how is MWH helping clients address concerns over climate change and global warming? Our clients are facing significant environmental and economic MARCH 2010
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interview: MWH
pressures caused by resource scarcity, population growth and climate change. MWH provides innovative, sustainable solutions that positively impact not only the environment, but our clients’ bottom line. Tools, such as our mCO2 calculate greenhouse gas emissions to assist clients in developing carbon management programmes. From the construction of biomass, hydropower, solar and wind energy facilities to the design of PV solar panel facilities and wind farms, we are building a better world in the wet infrastructure sector. We offer extensive expertise in the areas of Resource Efficiency Management and Strategic Resource Management which cover a wide spectrum of critical areas, including watershed planning, water quality monitoring, climate change planning, integrated energy management, water loss reduction, energy-efficient desalination processes, renewable energy development, green cities planning, community education, and world-class, world-leading programme management. Because of our corporate purpose of Building a Better World, we focus our efforts in communities, too. Our employees have made a Climate Change Commitment which includes educational outreach. Last year, MWH engineers and staff volunteered personal time to help young students understand the impact of their actions in the area of climate change. In the first year of the programme, we reached over 5,000 students, leaving a lasting impression on our future leaders. From your subject area and expertise standpoints, what are the main challenges for water utilities in the MENA region today? How can they use technology to their advantage? Water demand management and sustainability of water supply are certainly important challenges for water utilities in the MENA region now. Today’s technology can help them successfully meet the challenge of strengthening, expanding and sustaining the region’s hydraulic infrastructures, replenishing groundwater reserves, and using renewable energy for desalination while reducing the carbon emission of water and energy production processes. 38
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Water distribution systems account for the biggest chunk of drinking water supply infrastructure. Could you elaborate on some of the management challenges from operational and health standpoints that water utilities here should be prepared to address? Drinking water supply and distribution systems generally constitute the largest expenditure for nearly all water utilities worldwide, often accounting for 80% of capital costs alone. Today, water utilities rely heavily on hydraulic network simulation models to plan improvements and design, operate and manage better systems. Each water distribution management activity must be modelled and analysed accurately if the distribution system is to provide the desired level of reliability and performance that meets both hydraulic and water quality objectives, at minimum costs. What are your comments on the water/energy nexus? On a narrower note, how can we embed energy efficiency into water distribution infrastructure? Supplying drinking water and industrial water consumes large amounts of electricity — as much as two to 10% of a country’s total electricity usage. Energy costs generally constitute the largest expenditure for nearly all water utilities worldwide, and they can consume 65% of a water utility’s annual operating budget. One of the greatest potential areas for energy cost savings in this field is the scheduling of daily pump operations. Energy-saving measures in water supply and distribution systems can be realised in many other ways, from field testing and proper maintenance of equipment to the use of optimal computer control. Energy usage can be reduced by decreasing the volume of water pumped (example, adjusting pressure zone boundaries and dynamic pressure regulation to minimise leakage losses); the head against which water is pumped (example, optimising tank water level range); or the cost of energy (example, avoiding peak hour pumping and making effective use of storage tanks, for example filling them during offpeak periods and draining them during peak periods). They can also ensure that
they are operating near peak efficiency). Utilities can further reduce energy costs by implementing on-line telemetry and control systems (SCADA), and by managing their energy consumption more effectively and improving overall operations using network computer models that optimise pumping operations and reservoir control. Computer models can greatly assist water distribution system operators in selecting cost-effective pumping policies that reduce both operational (power) costs and carbon footprints and provide more reliable operations. These approaches improve the operational efficiency of drinking water distribution systems, optimise storage/pumping tradeoffs, evaluate various rate schedules, and assure safer and more reliable operations at maximum cost savings. What would you regard as your major accomplishments and proud moments in your 20-year plus career with MWH in the water sector? It would be the founding of MWH Soft, a customer-centric engineering software firm that serves and supports its customers with incredible passion and great care, continuously delivering innovative solutions that help engineers envision, design, build, operate, maintain and secure highly efficient and reliable water and wastewater systems. We take pride in being a vital part of their work. In just 13 years, our talented, dedicated people have made MWH Soft the world’s leading provider of water and wastewater modelling and simulation technology, and the most recognised and respected brand in the industry. Our clients now include the vast majority of the UK, Australasia and the largest North American cities, foremost utilities on all five continents, and many of the largest design firms. MWH Soft engineers have redefined the state of the art in our industry, advanced our noble profession, stayed on the leading edge of clients’ needs, and contributed to building a better world by helping people across the globe live happier, healthier, and more satisfying lives. Every day they are transforming lives in the most positive ways. These accomplishments are theirs. The pride they inspire is shared by all of us.
Under the patronage of H.H. Sheikh Hamdan Bin Rashed Al Maktoum. Deputy Ruler of Dubai, Minister of Finance and Industry and Chairman of Dubai Municipality
A $1 investment in water and sanitation can bring about as much as a $30 return in economic prosperity.*
18 - 20 May 2010 | Dubai Airport Expo Centre
...view other facts at www.wastesummit.com Register for your conference pass before 18 March and save US$200
Dubai Municipality has developed the Middle East Waste Summit for organisations that have solutions and business opportunities for the region’s waste management and recycling industry. Get your company involved in 2010 • • • •
Become a core partner by sponsoring the Summit Exhibit in the international exhibition Speak in the main conference or host a round table debate Attend the conference and visit the exhibition
Visit us and register at
www.wastesummit.com or call Sam Patel at
+971 (0) 2 406 4561 *Source: United States Agency for International Development (USAID)
Supported by
Organised by
SPECIAL PRE-EVENT REPORT
WETEX 2010: A Preview WETEX has become an important and vital regional resourcing platform for energy, water and power sectors
U
nder the directives of H.H. Sheikh Mohammed Bin Rashid Al Maktoum, UAE Vice President, Prime Minister and Ruler of Dubai, the 12th Water Technologies, Energy and Environment Exhibition (WETEX 2010) will be held from March 9 - 11, 2010 under the patronage of H.H. Sheikh Hamdan Bin Rashid Al Maktoum, Deputy Ruler of Dubai and UAE Minister of Finance. The show, spread over an area of 15,000 square meters, has attracted participation from over 490 international and regional companies from 23 countries, including Italy and China. The event is being organised by Dubai Electricity & Water Authority (DEWA)
Emphasising the importance of the exhibition, H.E Saeed Mohammad Al Tayer, MD & CEO of DEWA, said: “We are pleased with the growth WETEX has been registering year after year. This show comes at a time when DEWA has allocated Dh6.42 billion to implement new projects and complete current ones in the fields of electricity and water, as part of its strategy to enhance the productivity of its network and plants.” DEWA had announced a Dh72.5 billion five year capital outlay for power and water projects in 2007. Last month, in a first initiative of its kind, DEWA invited offers for advisory services for privatisation of power and desalination projects in the emirate. Al Tayer had mentioned that DEWA wants to encourage the private sector to engage in such strategic projects and to establish a business model which is competitive and incorporates the latest technology available to provide for the energy needs of Dubai in the future, set a business model with the participation of private sector and promote competitiveness by relying on the best available techniques, taking environmental considerations into account. WETEX 2010 is also taking place in the midst of a gradual global recovery following the financial crisis of 2008-09, 40
MARCH 2010
which had impacted Dubai’s economy too. To put fears about its finances to rest, DEWA had declared in December last year that its borrowings are guaranteed by
Government of Dubai which owns and fully supports the Authority. Al Tayer praised the extensive participation of government ministries, departments, institutions, municipalities, national and international corporations and public generic societies that are related to water, power and environment issues in the three day show. “Wetex is considered an ideal platform to present and discuss critical issues within the core current concerns which include power consumption rationalisation, protection of natural resources and sustainable development,” he said. Companies from the private and public sectors participating in the show comes from USA, Switzerland,
H.E Saeed Mohammad Al Tayer, MD & CEO of DEWA
DEWA will be signing a series of contracts for mega projects at the 12th Water Technology, Energy and Environment Exhibition 2010.
China, KSA, France, Korea, Germany, India, UK, Jordan, Japan, Croatia, Norway, Austria, Italy, Netherlands, Sri Lanka, Taiwan, Egypt, Malaysia and Brazil. Also, there will be national pavilions from USA, European Union, Italy, China and Taiwan. “International companies will be displaying latest technologies and solutions used to conserve electricity and water where he emphasized that this show is the ideal place to promote these technologies and solutions to the related bodies,” said Al Tayer. Along the exhibition, a series of symposia and lectures will be held to cover several critical issues in areas of water, electricity and power as well as new developments in these fields which will help visitors, engineers and technicians from various government and private sectors in UAE and GCC to update themselves on the latest techniques pertaining to these areas. The symposia will discuss issues on global warming and the latest practices on environment protection. Incidentally, in November 2009, DEWA had signed a MoU with United Nations Development Programme (UNDP) to establish the Dubai Carbon Centre of Excellence (DCCE) as a Public
Private Partnership (PPP). The DCCE will open its doors to both public and private entities in the first Quarter of 2010, and act as a one-stop-shop for carbon abatement strategies. DEWA is hosting WETEX workshops to help senior management executives in the water, energy and environment sectors meet renowned industry experts, discuss and debate key issues, including green building and environmentallyfriendly technologies, renewable energy, wastewater reuse and the future of the industry in the Middle East region. DEWA also has dedicated national pavilions for green buildings systems and electricity and water conservation which will give specialists in this field an ideal opportunity to benefit from best of breed technologies for their projects and facilities. Al Tayer added: “The show is held under the of H. H. Sheikh Mohammad Bin Rashid Al Maktoum, Vice President and Prime Minister of UAE & Ruler of Dubai where His Highness has always stressed the importance of conserving the energy resources of the Emirate for sustainable development. This goal cannot be achieved unless all
community segments adopt the principles of energy conservation as their core values so that future generations will gain the maximum benefit.” The main sponsors of WETEX 2010 are Gulf Eternit Industries; Siemens Sector Energy; Riyadh Cables Group of Companies; Eagle Electromechanical; Ducab; ABB; Areva T&D; ETA Ascon Star Zenath Group; Ghantoot Gulf Contracting Dubai and Emirates Electrical Engineering. The co-sponsors are Sunten Electric Co; Mitsubishi Electric Corporation; Hyosung Corporation; Green Oasis Contracting; Nexans Middle East; Iljin Electric and Tesar. At the end of 2008, DEWA’s power generation capacity stood at 6,676MW; the peak load was equal to 5,287MW in 2008 with a surplus margin equal to 1,389MW and a reserve margin exceeding 26% of electricity required during the peak demand. The power production target for 2009 is 7,287MW. On the water front, DEWA’s capacity stood at 278MIGD. The peak demand was 264 MIGD, with surplus reserve margin of 14MIGD. The production capacity for water is expected to touch 333MIGD by the end of 2009. MARCH 2010
41
C
PI Industry, in collaboration with ENPARK, is proud to announce a focused training workshop, titled ‘Profitability through sustainable development’, which will empower participants with tools and clearly defined strategies to pursue their sustainable goals in their organisations. This, in turn, will translate into cost-savings and profitability. The workshop, under the joint initiative’s ‘Sustainability Series’, will be held on April 7 and 8 at Conference Rooms 1 & 2, Dubai Knowledge Village. The series will include four subsequent workshops, which will be specific to the areas of modelling tools required for green building certification; they will be held in Q3 and Q4 2010.
Who is the trainer?
Sougata Nandi (see profile), the Director of Sustainable Development at TECOM Investments and ENPARK, will conduct the introductory workshop, which will contain detailed and compelling content for you to arrive at pragmatic and powerful solutions. Nandi’s credentials are exemplary. His Energy and Water Conservation Programme at TECOM has generated savings worth $7 million in less than three years with nominal investment. He is currently the LEED AP for 45 projects of TECOM Investments, simultaneously pursuing LEED certification in various categories like Existing Building, Core & Shell and Commercial Interiors.
Who should attend?
The workshop will benefit... n Sustainability managers and directors n Facility managers/engineers n Facility owners n Campus managers/engineers n Project development managers/engineers n Architects
n n n n
Consultants Contractors Suppliers Service providers
Objectives of the introductory workshop
By the end of the workshop, you will be able to: n Define sustainability in the context of your own organisation n Understand the key components of a sound approach to sustainable development, resulting in increased profitability n Define your organisation’s short-, medium- and long-term goals n Come up with an implementation plan
Workshop Timings
Indus tries Utilities Buildin g desig n Buildin manag g ement
Workshop Methodology
The workshop will be conducted using a combination of the following: n Appropriate case studies n Demonstration of frameworks n Demonstration of key tools n Group exercises for problem solving – scenarios will be developed by participants, and groups will be formed to come up with effective resolutions
Registration will be at 0800 hours, with the workshop commencing promptly at 0900 hours each day. There will be two short breaks for refreshments and one long break for lunch. The session will conclude at 5pm on both days.
No empty claim this
Cost-savings and profitability are not an illusory goal but reality. Organisations are saving millions of dollars through energy and water conservation that pay back in months. See real case studies on these at the workshop.
Sustainability Series
An ENPARK, CPI Industry training initiative
Conference Rooms 1 & 2, Dubai Knowledge Village, UAE • April 7 & 8, 2010
Workshop Outline Introduction (1 hr) n Objectives of the workshop n Global trends in sustainability n Local trends in sustainability n Review delegates’ concepts, experiences and exposure to sustainability Components of Sustainability (1 hr) n Define sustainability n Sustainability elements as tools for enhancing profitability n Why corporates should embrace sustainability n How sustainability blocks recession and fights economic downturn n Implementing sustainable development effectively within an organisation n Case study Energy and Water Conservation (5 hrs) n Implementing effective energy and water conservation programmes • Organisational maturity matrix • Rate your organisation • Energy auditing methodology • Role of energy manager • Implementation strategies n Components of energy and water conservation • HVAC • Lighting • Water n Tools required • Measurement and verification protocols • Ascertaining energy bills – normalisation • Lighting energy calculations • Performance contracting n Exercise – what is relevant and important to your organisation? n Stakeholder engagement n Case studies Building Green n Why build green
(4 hrs)
n n n n
How to build green & green building criteria • Site sustainability • Water conservation • Energy efficiency • Materials and resources • Indoor environmental quality Tools required • Light pollution • Lighting power densities • Energy modelling • HVAC load calculation • Ventilation standards • Regional material quantities • Measurement and verification protocols Exercise – define your relevant green criteria set Case studies
Wrap up n Key learnings n Individual action plans
(1 hr)
Session Plan: 0900 – 1030 1030 – 1100 Coffee Break 1100 – 1300 1300 – 1400 Lunch Break 1400 – 1530 1530 – 1600 Coffee Break 1600 – 1700
1.5 hrs 0.5 hrs 2.0 hrs 1.0 hr 1.5 hrs 0.5 hrs 1.0 hr
Attendance Cost
Before March 18, 2010: AED 2,600 FOR 2 DAYS On or after March 18, 2010: AED 2,900 FOR 2 DAYS Registration includes lunch and refreshment breaks. CPI INDUSTRY reserves the right to cancel the workshop up to one week prior. All registered attendees will be contacted directly by CPI INDUSTRY in the event that the workshop is cancelled.
About the Trainer Sougata is an Energy Engineer from the Indian Institute of Technology (IIT) and the leading LEED™ AP in the region with four of the first 10 LEED certified projects in the GCC to his credit. Sougata is involved in Energy & Water Conservation, Sustainable Development and LEED Certification for 14 years, 10 of which are in Dubai. Sougata is an Emirates Energy Award winner in 2007, and his Energy and Water Conservation Programme has helped TECOM Investments win the Emirates Energy Award in 2008. Sougata is the LEED AP for the 3rd, 5th, 6th & 8th LEED Certified projects in the GCC. These include the first LEED Platinum Commercial Interior and the largest LEED certified project (as of May 09) in the region. Sougata has been selected as Who’s Who Member of the Year for 2009-2010 for his contributions to the business community. Sougata is also a leading author of articles on sustainable development in magazines like Climate Control Middle East and H2O. He currently holds dual technical responsibilities of implementing sustainable development at TECOM and developing Enpark as a sustainable community, and works as Director of Sustainable Development at TECOM Investments and Enpark (www.enpark.ae). Sougata was engaged by several prestigious projects in Dubai for executing Energy Conservation Programmes through the Performance Contract mechanism. These projects include… • Zomorrodah Complex of Dubai Real Estate Centre • Mazaya Centre of Government of Dubai’s Real Estate Department • Headquarter complex of Emirates National Oil Corporation (ENOC) • Al Mozna Building of Dubai Investments • Labour Camp of Thermo – where he designed and installed one of the first retrofit grey water treatment & reuse plants in Dubai • The Tower, Union Tower, Al Musalla Towers and Net. Community of Union Properties
Sougata is also managing the Energy and Water Conservation Programme at TECOM Investments since August 2006 and his portfolio of projects include… • Dubai Internet City • Dubai Media City • Dubai Knowledge Village • Dubai International Academic City • Dubai Outsource Zone • Dubai Studio City • International Media Production Zone • Dubai Industrial City • Dubai Healthcare City
His Energy and Water Conservation Programme at TECOM has generated savings worth US$7 million in less than three years with nominal investment. Sougata is currently the LEED AP for 45 projects of TECOM Investments, simultaneously pursuing LEED certification in various categories like Existing Building, Core & Shell and Commercial Interiors.
About CPI Industry The fundamental aim of CPI Industry is to adopt a fresh approach to analysing the industrial sector in the Middle East. Established in 2003, as a division of Corporate Publishing International, CPI Industry publishes magazines, guides, directories, reports, supplements and web sites that address sustainability issues with earnestness and keen intent. Its magazines, Climate Control Middle East, H2O and MEGAWHAT have made reporting on sustainability a well-oiled habit. In addition to publishing, CPI Industry organises and conducts events, which have a strong sustainability feature to them. A case-in point is The Climate Control Conference (C3), which has thrust sustainability to the forefront in all its editions. About ENPARK Enpark, the Energy and Environment Park, is a Free Zone spanning over eight million square feet of office, research centre, residential, educational and leisure facilities located in Dubai, United Arab Emirates. Enpark is a special destination for clean energy and environmental technology companies to operate and a fully integrated knowledge community that includes programmes, services, partnerships and amenities to support the success of environment companies and their employees. Combining the unique assets of being at the heart of the international hub for the region with the exclusive experience of a sustainable community, ENPARK’s ambition is to offer a world class sustainable lifestyle and build a sustainable culture.
For enquiries related to the programme, contact: B Surendar (Editorial Director and Associate Publisher) Tel: +971 4 375 6831 GSM: +971 50 509 2457 E-mail: surendar@cpi-industry.com
For enquiries related to sponsorships, table tops, contact: Frédéric Paillé (Managing Director and Associate Publisher) Tel: +971 4 375 6833 GSM: +971 50 714 7204 E-mail: fred@cpi-industry.com
For general enquiries, contact: Deep Karani (Events Manager, CPI Industry) Tel: +971 4 375 6839 GSM: +971 50 8585 905 E-mail: deep@cpi-industry.com
Vedran Dedic (Business Development Manager, MEGAWHAT, H2O) Tel: +971 4 375 6834 GSM: +971 50 557 4019 E-mail: vedran@cpi-industry.com
REGISTRATION FORM
Yes, I am interested. Please register me for the workshop My details are... First name: Middle name: Last name: Job title: Company: Address: Tel (incl area code): Fax (incl area code): Mobile (incl area code): E-mail:
Fax the form to +971 4 434 19 06
Hurry! Limited seats only!
Under the Patronage of H.H. Sheikh Hamdan bin Rashid Al Maktoum Deputy Ruler of Dubai and UAE Minister of Finance
WETEX 2010
WETEX 2010
Delivering The World's Latest Innovations In Water, Energy Technology & Environment Exhibitions
WETEX 9 - 11 March 2010 Za’abeel Hall, Dubai Convention & Exhibition Centre WETEX 2010 brings National and International companies closer to the latest technology and management solutions, aside from becoming a regional resourcing platform to access the latest developments in the Gulf region in the field of Water, Energy and Environment. Tel +971 4 324 44 44 Fax +971 4 324 81 11 - 324 49 22 email wetex@dewa.gov.ae
www.wetex.ae
WETEX 2010 A perfect place to meet largest number of Institutional buyers all the Regional Water and Electricity Authorities. The region is witnessing phenomenal growth in water, energy and environment activities offering lucrative business opportunities. A cost effective and targeted medium to meet senior level decision makers. An opportunity to renew and reaffirm contacts within a large exhibition environment.
Main Sponsors :
Eagle Electromechanical Co. L.L.C.
Co Sponsors :
TENDERS Project Number Project Name Territory Client
Description
Tender Cost $ Closing Date Remarks
Tender Categories Project Number Project Name Territory Client
Description Tender Cost $ Closing Date Remarks
Tender Categories
PROJECTS
21/9-10-K Pipes & Fittings Replacement-1 Kuwait Name: Ministry of Communications (Kuwait) Country: Kuwait Tel: (+965) 242 7033 Replacement of pipes and fittings at the main water network of Liberation Tower for a communications authority. 70 April 7, 2010 March 03, 2010 Tender closing date has been extended from the previous deadline of February 15, 2010. February 07, 2010 Tender No. 21/9-10 This tender supply is in Kuwait. Tender documents can be obtained from: Commercial Services Department, Bldg. No. 8, Gamal Abdel Nasser Street, Ministry of Communications Shuwaikh, Kuwait Tel No. (+965) 2483 4622 or 2499 827. Potable Water Works GTC-311/2009-Q Consultancy Services-908 Qatar Name: Qatar General Electricity & Water Corporation (Kahramaa) Address: NBK Building City: Doha Postal/Zip Code: 41 Country: Qatar Tel: (+974) 484 5111/ 555 5901/ 484 5555 Fax: (+974) 484 5191/ 466 2046 Email: aalnajjar@kahramaa.com.qa Website: http://www.km.com.qa Provision of consultancy services for the implementation of a secondary water network project. 275 April 4, 2010 Tender No. GTC-311/2009 This tender service is in Qatar. Tender documents can be obtained from: Water Projects Department, Qatar General Electricity & Water Corporation (Kahramaa) Dafna, Qatar. Tel No. (+974) 4845111/5555901/4845555 Fax No. (+974) 4845191/4662046 Bid bond is QR 600,000. Potable Water Works
58/2010-O Desalination Plant Implementation Project-1 Oman Name: Public Authority for Electricity & Water (Oman) Address: Ministries Road, Al Khoweir Area City: Muscat Postal/Zip Code: 106 Country: Oman Tel: (+968) 2460 3906 / 2460 3800 Fax: (+968) 2460 7076 Description Implementation of desalination plant for an electricity & water authority. Tender Cost $ 3720
Project Number Project Name Territory Client
46
MARCH 2010
Closing Date April 12, 2010 Remarks Tender No. 58/2010 This project is at Manadhif region of Al Wusta in Oman. Tender documents can be obtained from: Public Authority for Electricity & Water Muscat, Oman. The last date to purchase tender document is March 10, 2010. Tender Categories Potable Water Works Project Number Project Name Territory Client
Description Tender Cost $ Closing Date Remarks
Tender Categories Project Number Project Name Territory Client
Description Tender Cost $ Closing Date Remarks
Tender Categories
8/31/32-SA Water Networks Construction Project-1 Saudi Arabia Name: Water Directorate (Saudi Arabia) City: Riyadh 11195 Country: Saudi Arabia Tel: (+966-1) 476 1377 Fax: (+966-1) 401 2365 Construction of water networks for a water directorate. 1335 March 28, 2010 Tender No. 8/31/32 This project is at Buraidah in Saudi Arabia. Tender documents can be obtained from: Procurement Department, Alqassim Water Directorate Alqassim, Saudi Arabia. Potable Water Works 75/1431/1432-SA Water Network O&M Works Saudi Arabia Name: Ministry of Water & Electricity (Saudi Arabia) Address: King Fahd Road City: Riyadh 11127 Postal/Zip Code: 5729 Country: Saudi Arabia Tel: (+966-1) 205 6666/ 205 2981 Fax: (+966-1) 205 0557 Email: info@mowe.gov.ae Website: http://www.mow.gov.sa Carrying out operation and maintenance of water network for a water & electrical company. 270 April 5, 2010 Tender No. 75/1431/1432 This tender service is at Baqa’a in Saudi Arabia. Tender documents can be obtained from: Tenders & Procurement Department, Ministry of Water & Electricity Riyadh, Saudi Arabia. Potable Water Works
49/2010-O/1 Desalination Plants O&M Project-1 Oman Name: Public Authority for Electricity & Water (Oman) Address: Ministries Road, Al Khoweir Area City: Muscat Postal/Zip Code: 106 Country: Oman Tel: (+968) 2460 3906 / 2460 3800 Fax: (+968) 2460 7076 Description Carrying out operation and maintenance of desalination plants for an electricity & water authority. Tender Cost $ 515
Project Number Project Name Territory Client
middleeasttenders.com / +971 2 634 8495
FREE subscription to
Closing Date April 5, 2010 Remarks Tender No. 49/2010 This project calls for the operation and maintenance of desalination plants at Wadi Amir of Al Sharqiya region in Oman. Tender documents can be obtained from: Public Authority for Electricity & Water Muscat 113, Oman. The last date to purchase tender documents is March 03, 2010 . Tender Categories Potable Water Works Project Number 953-SA Project Name Water Networks Execution Project Second Phase - Stage 1 Territory Saudi Arabia Client Name: Water Directorate (Saudi Arabia) City: Riyadh 11195 Country: Saudi Arabia Tel: (+966-1) 476 1377 Fax: (+966-1) 401 2365 Description Execution of water networks for a water directorate. Tender Cost $ 1335 Closing Date April 11, 2010 Remarks Tender No. 953 This project is in Saudi Arabia. Tender documents can be obtained from: Tenders & Procurement Department, Aseer Water Directorate, Aseer, Saudi Arabia. Tender Categories Potable Water Works Project Number Project Name Territory Client
Description Tender Cost $ Closing Date Remarks
Tender Categories
42/1431/1432-SA-1 Hail Water Network O&M Project Saudi Arabia Name: Ministry of Water & Electricity (Saudi Arabia) Address: King Fahd Road City: Riyadh 11127 Postal/Zip Code: 5729 Country: Saudi Arabia Tel: (+966-1) 205 6666/ 205 2981 Fax: (+966-1) 205 0557 Email: info@mowe.gov.ae Carrying out operation and maintenance of water network at Hail. 400 March 22, 2010 Tender No. 42/1431/1432 This project is in Saudi Arabia. Tender documents can be obtained from: Tenders & Procurement Department, Ministry of Water & Electricity Riyadh, Saudi Arabia. Potable Water Works
13/2010 Consultancy Services-904 Al Ain Name: Department of Municipal Affairs - Al Ain Municipality Address: Office No. 103, Jimi District City: Al Ain Postal/Zip Code : 1003 &1339 Country : United Arab Emirates Tel: (+971-3) 763 5111/ 708 4173 Fax: (+971-3) 763 3288/ 763 5585 Email: arabask@am.ae Website: http://www.am.ae Description Provision of consultancy services for conducting
Project Number Project Name Territory Client
H2O is available on subscription basis. To qualify for FREE annual subscription, please fill the form, below, and fax to +971 4 4341906 or e-mail to purwanti@cpi-industry.com. Should you have any colleagues who would want to receive the magazine, please copy and pass on this form. If you do not qualify for a free annual subscription, the following rates will apply: UAE: GCC: Middle East (non GCC): Outside Middle East:
$70 $80 $90 $100
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MARCH 2010
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TENDERS
Tender Cost $ Closing Date Remarks
Tender Categories
Project Number Project Name Territory Client
Description Tender Cost $ Closing Date Remarks
Tender Categories Project Number Project Name Territory Client
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MARCH 2010
PROJECTS
studies relating to drainage of floodwater (storm water) for a municipality. 140 March 21, 2010 Tender No. 13/2010 This tender service is in Al Ain Region (M-45). The tender is open to consultants who have the relevant expertise in conducting studies related to collection of hydraulic and structural data of existing Dams and Wadies. The consultant should provide a valid trading license from Chamber of Commerce. The tender proposal should be irretrievable and valid for a period of (150) days. A copy of the guarantee should be submitted to the Secretary of Tender Opening Committee on the submission of proposal. Consultants who wish to participate should contact: Tenders & Contracts Department, 1st Floor, Room No. 124, Al Ain Municipality Main Building, Al Ain, UAE Tel: (+971-3) 7084440 / 7084075. The Tender should be accompanied by a Tender Bond Guarantee amounting to AED 100,000/and valid for (150) days from the date of tender submittal. Submission should be in (3) envelopes with one red wax sealed envelope. First envelope shall contain: * Classification Certificate * Bank Guarantee (Tender Bond) * Chamber of Commerce Registration Certificate. Second envelope shall contain original document of the tender. Third envelope shall contain the second and third copies of the tender and any other documents. All the above envelopes should be placed in the tender opening box on the 1st floor. This tender shall be governed by Abu Dhabi Emirate Law No. (6) of year 2008. Copies of the Chamber of Commerce Registration Certificate should be submitted. Tender opening date is March 22, 2010. Municipal Services Sewerage & Drainage 10/31/32-SA Wastewater Treatment Station Expansion Project Saudi Arabia Name: Water Directorate (Saudi Arabia) City: Riyadh 11195 Country: Saudi Arabia Tel: (+966-1) 476 1377 Fax: (+966-1) 401 2365 Expansion and boosting sufficiency of 4th and 5th wastewater treatment station for a water directorate. 4000 May 2, 2010 Tender No. 10/31/32 This project is in Saudi Arabia. Tender documents can be obtained from: Procurement Department, Alqassim Water Directorate Alqassim, Saudi Arabia. Sewerage & Drainage TPR8726-SA Steel Pipes-19 Saudi Arabia Name: Saline Water Conversion Corporation - SWCC (Saudi Arabia) City: Riyadh 11691
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Postal/Zip Code : 85369 Country: Saudi Arabia Phone: (+966-1) 463 1111/ 463 4546/ 463 0503 Fax: (+966-1) 464 3235 eMail: info@swcc.gov.sa Website: http://www.swcc.gov.sa Fabrication and supply of steel pipes for water transmission system. 26670 May 2, 2010 This tender supply is at Ras Alzoor and Hafr Albatin in Sauid Arabia. Tender documents can be obtained from: Procurement Department, Saline Water Conversion Corporation Riyadh, Saudi Arabia. Potable Water Works
Project Number TPR8776-SA Project Name Irrigation Network & Water Wells Drilling Construction Project Territory Saudi Arabia Client Name: Eastern Province Municipality - Emara (Saudi Arabia) City: Dammam Country: Saudi Arabia eMail: it@easternemara.gov.sa Website: http://www.easternemara.gov.sa Description Construction of irrigation network and drilling of water wells for a municipality. Tender Cost $ 800 Closing Date March 20, 2010 Remarks This project is in at Maleeja in Saudi Arabia. Tender documents can be obtained from: Procurement Department, Eastern Province Municipality Riyadh, Saudi Arabia. Tender Categories Agriculture & Irrigation Potable Water Works Project Number Project Name Territory Client
Description Tender Cost $ Closing Date Remarks
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25/2010-O/1 Consultancy Services-895 Oman Name: Public Authority for Electricity & Water (Oman) Address: Ministries Road, Al Khoweir Area City: Muscat Postal/Zip Code: 106 Country: Oman Tel: (+968) 2460 3906 / 2460 3800 Fax: (+968) 2460 7076 Provision of consultancy services for an electricity & water authority. 425 March 15, 2010 Tender No. 25/2010 This tender calls for the provision of consultancy services for updating geo-database collection of water utility network and other related components at Bowsher Wilayat in Oman. Tender documents can be obtained from: Public Authority for Electricity & Water Muscat, Oman. The last date to purchase tender documents is February 24, 2010. Potable Water Works
middleeasttenders.com / +971 2 634 8495
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JB-B-M-1072-SA Pipes Renovation Works Saudi Arabia Name: Saline Water Conversion Corporation SWCC (Saudi Arabia) City: Riyadh 11691 Postal/Zip Code: 85369 Country: Saudi Arabia Tel: (+966-1) 463 1111/ 463 4546/ 463 0503 Fax: (+966-1) 464 3235 eMail: info@swcc.gov.sa Website: http://www.swcc.gov.sa Carrying out renovation of pipes for conversion condenser from Unit 31 to 40 for a water conversion corporation. 135 March 20, 2010 Tender No. JB-B-M-1072 This tender service is in Saudi Arabia. Tender documents can be obtained from: Procurement Department, Saline Water Conversion Corporation Riyadh, Saudi Arabia. Potable Water Works 6/1431/1432-SA/4 Water Connection Works Project Saudi Arabia Name: Water Directorate (Saudi Arabia) City: Riyadh 11195 Country: Saudi Arabia Tel: (+966-1) 476 1377 Fax: (+966-1) 401 2365 Carrying out connection of water for a water directorate. 270 March 13, 2010 Tender No. 6/1431/1432 This project is at Alsseh district in Saudi Arabia. Tender documents can be obtained from: Tenders & Procurement Department, Riyadh Water Directorate Riyadh, Saudi Arabia. Potable Water Works 5/1431/1432-SA/2 Water Directorate (Saudi Arabia) City: Riyadh 11195 Country: Saudi Arabia Tel: (+966-1) 476 1377 Fax: (+966-1) 401 2365 Saudi Arabia Water Directorate (Saudi Arabia) Execution of water network for a water directorate. 270 March 13, 2010 Tender No. 5/1431/1432 This project is at Altashash Village in Wadi Addawaser of Saudi Arabia. Tender documents can be obtained from: Tenders & Procurement Department, Riyadh Water Directorate Riyadh, Saudi Arabia. Potable Water Works
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TPR8927-SA Flood Hazards Prevention Project-40 Saudi Arabia Name: Eastern Province Municipality - Emara (Saudi Arabia) City: Dammam Country: Saudi Arabia eMail: it@easternemara.gov.sa Website: http://www.easternemara.gov.sa Provision of flood hazards prevention for a municipality. 535 April 2, 2010 This project is in Saudi Arabia. Tender documents can be obtained from: Alolaya Governorate, Eastern Province Municipality Riyadh, Saudi Arabia. Municipal Services Sewerage & Drainage TPR8902-SA Flood Hazards Prevention & Storm Water Drainage Project-42 Saudi Arabia Name: Eastern Province Municipality - Emara (Saudi Arabia) City: Dammam Country: Saudi Arabia eMail: it@easternemara.gov.sa Website: http://www.easternemara.gov.sa= Implementation of flood hazards prevention and storm water drainage for a municipality. 1335 April 19, 2010 This project is in Saudi Arabia. Tender documents can be obtained from: Abgaig Governorate, Eastern Province Municipality Riyadh, Saudi Arabia. Sewerage & Drainage 4/1431/1432-SA/3 Wastewater Networks Execution Project-4 Saudi Arabia Name: Water Directorate (Saudi Arabia) City: Riyadh 11195 Country: Saudi Arabia Tel: (+966-1) 476 1377 Fax: (+966-1) 401 2365 Execution of wastewater networks for a water directorate. 535 March 13, 2010 Tender No. 4/1431/1432 This project is at Dwadmi in Saudi Arabia. Tender documents can be obtained from: Tenders & Procurement Department, Riyadh Water Directorate Riyadh, Saudi Arabia. Sewerage & Drainage
MARCH 2010
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eventsCALENDAR MARCH March 29-31, 2010, Abu Dhabi
Arabian Power & Water Summit H.E. Abdulla Saif Al Nuaimi, Director of Privatisation Directorate at the Abu Dhabi Water & Electricity Authority (ADWEA), which is the patron and exclusive partner of Arabian Power & Water Summit (APWS) will deliver the keynote address. The event will be held at Fairmont Bab Al Bahr in Abu Dhabi city. Chairman of Libya’s General Desalination Corporation, Ahmed Gumatti, will speak about the ambitious power and water plans in Libya. Kamel Sid from Sonelgaz will provide an update about developments in Algeria. The summit will also be preceded by an Alternative Energy Forum which will be held on 29 March 2010 at the same conference venue. This will provide vital fresh information and insights about trends in the GCC and an assessment of the implications for the region of the Copenhagen Climate Change conference held in December. Expert speakers from across the region and internationally will address the forum. Contact: Cassie Start MEED Tel: +971 4 390 0045 Fax: +971 4 368 8023 Email: cassie.start@meed-dubai.com URL: www.meed.com
APRIL April 11-14, 2010, Riyadh
Arwadex 2010 Water Desalination Conference in Arab Countries (Arwadex) aims at encouraging exchange of expertise among the parties and bodies in the Arab countries concerned with the desalination industry and the environment, encouraging the private sector to invest in desalination projects, technology transfer 50
MARCH 2010
opportunities, enhancing the performance of employees in the desalination domain and evaluating the feasibility of using alternative energies in desalination. The conference will also host two workshops on pumps in the desalination plants - design, materials, problems and Design of pipelines and water transportation systems. The venue of the conference is Intercontinental Hotel, Riyadh. Contact: Basim El Zahab The Specialist Group Tel: +966 1 460 2332 ext. 116 Fax: +966 1 460 2316 Mobile: +966 50 341 1003 Email: bassem@specialist.com.sa April 25-27, 2010, Bahrain
GWPF 2010 The first Gulf Water & Power Forum (GWPF) will be held at Bahrain International Exhibition Centre, Manama in partnership with the Federation of GCC Chambers. GWPF will bring government, power and water project developers, contractors and suppliers together to discuss investment opportunities in the Gulf Water & Power sectors, which is expected to attract an estimated $120 billion over the next 10 years. Contact: BME Global Tel: +44 207-023-9240
Fax: + 44 207-022-1722 Email:eidriss@bme-global.com URL: www.bme-global.com
MAY May 24-26, 2010
Gulf Water Week 2010, Dubai The 3-day event is designed to give attending delegates the benefits of a comprehensive discussion on issues of water conservation and integrated water resource management, wastewater treatment and reuse, as well as water distribution and loss management. All these will be delivered through practical case studies and interactive forums. Key speakers for the event include Dr. Ahmed Ali Murad, Head of
2010 Geology of UAE University; Tim Waldron, Chief Executive Officer of Wide Bay Water Corporation, Australia; Abdul Ghani Khalaf, Director of Water Distribution, Electricity & Water Authority, Bahrain; Colin Hannan, Director of Water Services, Regulations & Supervision Bureau of Abu Dhabi, UAE; Dr. Mohamed Raouf, Program Manager – Environment, Gulf Research Centre, UAE; Dr. Nurul Akhand, Irrigation Specialist of International Centre for Biosaline Agriculture (ICBA), UAE; and Kevin Samson, ManagerWastewater of City of Cape Town, South Africa. Contact: Mandy Lee Abdullah Marketing Manager Tel: +603 2600 6000 Mobile: +6012 270 2076 Email: mandy.lee@jfpsgroup.com URL:www.jfpsgroup.com
! ! G N Y L A U Q A e l at e st h t e v a h t s u m 1. T h e y t e c h n o l og y t & e co n o m i c n e i c i f f e r e f f O 2. s o l ut i o n s ve r a l l o u r i l e d o t e l b a e 3. B ds f re s h wat e r n e e ro v i di n g p o t d e t t i m m o 4. Be c st ro n g s u ppo rt ca pa bilit i e s l a b o l g r e f f O 5.
t h e-a rt f o e t a t s g n i r e Of f c h n o l og y e t s i s o m s o e s r re ve sa vi n g y g r e n e e v i t a v o Inn n o l og y h c e t r o t a r e p u Rec e ci a li st De s a li n at io n s p Ex pe ri e necdeds e&rv ice s co m m itt Glo ba l reae rcthi s, e loca l ex p
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