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Letter from the President

By STEPHANIE GRAVES, CAPS, CAM, IROP, 2023 HAA President

This month’s issue focuses on our maintenance and service team professionals. You can meet our top 2023 Honors Awards Maintenance and Supplier winners, starting on Page 32. I want to say congratulations to every single HAA maintenance professional that was nominated this year and to all of those that took home a trophy. One thing is for sure, we have the best in the business! I am so thankful for all your hard work and dedication to this industry!

It brings me great pride to hear about the countless number of positive customer service interactions our maintenance professionals create with our communities and residents every single day. After all, these professionals are in charge of keeping our properties running smoothly, and they do! This month is dedicated to showing your maintenance team how much you appreciate them. We would love to see you bring your teams out and cheer on the Houston Dynamos at Maintenance Appreciation Night with your fellow industry professionals on September 20. For more details see Page 25.

This summer has been a hot one, so if you see these folks walking your property give them some well-deserved gratitude … and maybe a cold drink! Another great way to reward those amazing maintenance professionals is with education! Your maintenance techs can apply for grant applications for 2024 CAMT classes now! You can check out the education catalog and grant application at www.haaonline.org.

It’s going to be H-Town HOT on October 21!

Even with 103-degree temperatures outside, there is one thing that always sounds good: chili. That’s right, it is that time of year again! HAA’s 2023 Chili Fest is October 21, and we need our members to show up and show out! This year’s theme you ask? H-Town Chili! Whether you are an Astros Baseball fan, NASA enthusiast or a Houston Rodeo fanatic, you all have one thing in common, your pride for Houston! So, start brainstorming because this year’s Chili Fest will be here before you know it and those booths won’t build themselves, see Page 16 for all the fun!

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