Safety First
Holiday 2014
Winter Emergency Kit
Most power outages are over before you can find the flashlight. Is your home prepared, though, for a long-term winter outage? Advance planning is key to keeping your family warm and safe for 72 hours.
HERE’S A CHECK LIST FOR A BASIC EMERGENCY KIT Water – at least two litres of water per person per day
Some cash in smaller bills
Food that won’t spoil, such as canned food, energy bars and dried foods (remember to replace the food and water once a year)
Sleeping bag or warm blanket for each household member as well as hats and gloves
Manual can opener
Flashlight (windup or battery type) and extra batteries
Holiday1 Greeting
Battery-powered or wind-up radio (and extra batteries) First aid kit
For more information go to www.ontarioweather.com/winter/safety/before.asp
Report the Outage If your power goes out, let us know. Report all power outages by calling our 24/7 Emergency Line at 1-877-872-2570 or by using our mobile app (access it by visiting www.haldimandcountyhydro.ca on your mobile device). Our website and twitter will be used to update information on planned and major outages.
It’s been another eventful year at Haldimand County Hydro. This year we’ve been busy with several projects to help our customers reduce energy, save money and stay safe. In 2014, Haldimand County Hydro replaced 70 hydro poles, and relocated off-road line in Fisherville to improve reliability and accessibility. We also completed conversion projects in the Village of York and Stromness, furthering our commitment to providing safe and reliable electricity. The staff at Haldimand County Hydro wishes you and your loved ones a very happy holiday season and all the best in the year ahead. As you celebrate with your family and friends, be sure to make safety a top priority.
WE VALUE WHAT MATTERS MOST TO OUR CUSTOMERS.
Questions? Contact our Customer Service Centre at 1 Greendale Drive, Caledonia, ON N3W 2J3 Tel: 905-765-5211 • Toll Free: 1-877-872-2570 Fax: 905-765-8211 • Email: info@hchydro.ca
www.haldimandcountyhydro.ca Twitter: @HCHydro
We are looking for your feedback to understand and meet your needs and expectations. Complete a short survey and your name will be entered into a draw for an Apple iPad Mini and other great prizes such as one of fifteen Tim Horton’s Gift Cards worth $10.00 each.
Visit www.haldimandcountyhydro.ca/survey
Inside this issue > Giving Back to the Community, Heating and Cooling Incentive, Winter Emergency Kit
In the Community
Godrie Farms
“
The fans have made a huge difference in cow comfort. We didn’t have the hottest summer this year, but it will be making a big difference in coming years.
Giving Back
” $2,300
Each year, Haldimand County Hydro staff come together to donate food and prepare hampers for five local food banks. This annual holiday program is truly a team effort, and with over 4,000 hampers sent out in the past eight years, this program holds a special place in our hearts.
NEW CONSTRUCTION SUCCESS STORY
PROJECT DETAILS
INCENTIVE AMOUNT RECEIVED
for installation of large circulation fan in milking barn addition Pictured left to right: The HCHI Management Team Sunil Bechar, Jackie Scott, Paul Heeg, Jane Albert & Dan Leake
Take Our Kids to Work
Pictured left to right: Mandy Banks, Owner Godrie Farms and Cindy Marr, Haldimand County Hydro.
The Corporation of Haldimand County
“
This process was hugely beneficial and will help keep energy efficiency front and centre during future project planning.
DETAILED ENGINEERING STUDY
On November 5th, Haldimand County Hydro participated in its 11th ‘Take Our Kids to Work Day.’ Our staff brought in 9th grade students who were able to see the day-to-day tasks and responsibilities of our team. By visiting each department, attending a health and safety presentation, and taking part in interactive activities, the students had an opportunity to learn about the variety of career opportunities offered by Haldimand County Hydro.
”
PROJECT DETAILS
INCENTIVE AMOUNT RECEIVED
$50,000
to fund an engineering study determining the most efficient replacement of pumps at Nanticoke Pump Station
Pictured left to right: Alana, Zachery, Mackenzie
Pictured left to right: Sunil Bechar, HCHI, Don Boyle, Haldimand County, Albert Marshall, HCHI Board, Mayor Ken Hewitt, Jane Albert, HCHI.
Beischlag Farms With the cold Winter season on its way, the HEATING & COOLING INCENTIVE can save you energy and money. You can receive up to $650* by installing an ENERGY STAR® qualified heating or cooling system† through a participating contractor. • Receive $250 when you have an existing furnace replaced with a high efficiency furnace equipped with an Electronically Commutated Motor (ECM). • Receive $250 when you have an existing central air conditioner replaced with an ENERGY STAR® qualified system. • Receive $400 when you replace an existing central air conditioner with a stand-alone CEE “Tier 2” level central air conditioning system!
“
We really appreciate Haldimand County Hydro having a program like this for farmers. It helps us stay efficient.
A RETROFIT SUCCESS STORY
”
PROJECT DETAILS INCENTIVE AMOUNT RECEIVED
$700
for installation of LED bulbs
Visit our website for more information and a list of participating contractors.
Pictured left to right: Sunil Bechar, Consumer Services Manager & Tom Beischlag, Owner Beischlag Farms.
Let us help you! Tel: 905-765-5211 Toll Free: 1-877-872-2570
Email: info@hchydro.ca
Web: www.haldimandcountyhydro.ca
Subject to additional terms and conditions found at saveonenergy.ca. *Incentives are available for installation of eligible equipment completed between January 1st and December 31st and submitted no later than February 1st of the year after the purchase and installation of the eligible equipment. Equipment must be purchased from and installed by a participating contractor. †Replacement furnaces must be high-effi ciency models with an electronically commutated motor (ECM). Funded by the Ontario Power Authority and offered by Haldimand County Hydro. A mark of the Province of Ontario protected under Canadian trademark law. Used under sublicence. OMOffi cial Mark of the Ontario Power Authority. Used under licence.
Twitter: @HCHydro
Customer Web Portal
ON1CALL: 1-800-400-2255 www.on1call.com HCH 2014.07
In the Community
Godrie Farms
“
The fans have made a huge difference in cow comfort. We didn’t have the hottest summer this year, but it will be making a big difference in coming years.
Giving Back
” $2,300
Each year, Haldimand County Hydro staff come together to donate food and prepare hampers for five local food banks. This annual holiday program is truly a team effort, and with over 4,000 hampers sent out in the past eight years, this program holds a special place in our hearts.
NEW CONSTRUCTION SUCCESS STORY
PROJECT DETAILS
INCENTIVE AMOUNT RECEIVED
for installation of large circulation fan in milking barn addition Pictured left to right: The HCHI Management Team Sunil Bechar, Jackie Scott, Paul Heeg, Jane Albert & Dan Leake
Take Our Kids to Work
Pictured left to right: Mandy Banks, Owner Godrie Farms and Cindy Marr, Haldimand County Hydro.
The Corporation of Haldimand County
“
This process was hugely beneficial and will help keep energy efficiency front and centre during future project planning.
DETAILED ENGINEERING STUDY
On November 5th, Haldimand County Hydro participated in its 11th ‘Take Our Kids to Work Day.’ Our staff brought in 9th grade students who were able to see the day-to-day tasks and responsibilities of our team. By visiting each department, attending a health and safety presentation, and taking part in interactive activities, the students had an opportunity to learn about the variety of career opportunities offered by Haldimand County Hydro.
”
PROJECT DETAILS
INCENTIVE AMOUNT RECEIVED
$50,000
to fund an engineering study determining the most efficient replacement of pumps at Nanticoke Pump Station
Pictured left to right: Alana, Zachery, Mackenzie
Pictured left to right: Sunil Bechar, HCHI, Don Boyle, Haldimand County, Albert Marshall, HCHI Board, Mayor Ken Hewitt, Jane Albert, HCHI.
Beischlag Farms With the cold Winter season on its way, the HEATING & COOLING INCENTIVE can save you energy and money. You can receive up to $650* by installing an ENERGY STAR® qualified heating or cooling system† through a participating contractor. • Receive $250 when you have an existing furnace replaced with a high efficiency furnace equipped with an Electronically Commutated Motor (ECM). • Receive $250 when you have an existing central air conditioner replaced with an ENERGY STAR® qualified system. • Receive $400 when you replace an existing central air conditioner with a stand-alone CEE “Tier 2” level central air conditioning system!
“
We really appreciate Haldimand County Hydro having a program like this for farmers. It helps us stay efficient.
A RETROFIT SUCCESS STORY
”
PROJECT DETAILS INCENTIVE AMOUNT RECEIVED
$700
for installation of LED bulbs
Visit our website for more information and a list of participating contractors.
Pictured left to right: Sunil Bechar, Consumer Services Manager & Tom Beischlag, Owner Beischlag Farms.
Let us help you! Tel: 905-765-5211 Toll Free: 1-877-872-2570
Email: info@hchydro.ca
Web: www.haldimandcountyhydro.ca
Subject to additional terms and conditions found at saveonenergy.ca. *Incentives are available for installation of eligible equipment completed between January 1st and December 31st and submitted no later than February 1st of the year after the purchase and installation of the eligible equipment. Equipment must be purchased from and installed by a participating contractor. †Replacement furnaces must be high-effi ciency models with an electronically commutated motor (ECM). Funded by the Ontario Power Authority and offered by Haldimand County Hydro. A mark of the Province of Ontario protected under Canadian trademark law. Used under sublicence. OMOffi cial Mark of the Ontario Power Authority. Used under licence.
Twitter: @HCHydro
Customer Web Portal
ON1CALL: 1-800-400-2255 www.on1call.com HCH 2014.07
Safety First
Holiday 2014
Winter Emergency Kit
Most power outages are over before you can find the flashlight. Is your home prepared, though, for a long-term winter outage? Advance planning is key to keeping your family warm and safe for 72 hours.
HERE’S A CHECK LIST FOR A BASIC EMERGENCY KIT Water – at least two litres of water per person per day
Some cash in smaller bills
Food that won’t spoil, such as canned food, energy bars and dried foods (remember to replace the food and water once a year)
Sleeping bag or warm blanket for each household member as well as hats and gloves
Manual can opener
Flashlight (windup or battery type) and extra batteries
Holiday1 Greeting
Battery-powered or wind-up radio (and extra batteries) First aid kit
For more information go to www.ontarioweather.com/winter/safety/before.asp
Report the Outage If your power goes out, let us know. Report all power outages by calling our 24/7 Emergency Line at 1-877-872-2570 or by using our mobile app (access it by visiting www.haldimandcountyhydro.ca on your mobile device). Our website and twitter will be used to update information on planned and major outages.
It’s been another eventful year at Haldimand County Hydro. This year we’ve been busy with several projects to help our customers reduce energy, save money and stay safe. In 2014, Haldimand County Hydro replaced 70 hydro poles, and relocated off-road line in Fisherville to improve reliability and accessibility. We also completed conversion projects in the Village of York and Stromness, furthering our commitment to providing safe and reliable electricity. The staff at Haldimand County Hydro wishes you and your loved ones a very happy holiday season and all the best in the year ahead. As you celebrate with your family and friends, be sure to make safety a top priority.
WE VALUE WHAT MATTERS MOST TO OUR CUSTOMERS.
Questions? Contact our Customer Service Centre at 1 Greendale Drive, Caledonia, ON N3W 2J3 Tel: 905-765-5211 • Toll Free: 1-877-872-2570 Fax: 905-765-8211 • Email: info@hchydro.ca
www.haldimandcountyhydro.ca Twitter: @HCHydro
We are looking for your feedback to understand and meet your needs and expectations. Complete a short survey and your name will be entered into a draw for an Apple iPad Mini and other great prizes such as one of fifteen Tim Horton’s Gift Cards worth $10.00 each.
Visit www.haldimandcountyhydro.ca/survey
Inside this issue > Giving Back to the Community, Heating and Cooling Incentive, Winter Emergency Kit