Electricity Rates Cards by Kiel Edge

2006-2007 Rate Card Insert

5/9/06

3:20 PM

Page 1

New Electricity Rate Q&A Why have local electricity distribution charges changed effective May 1st? The local distribution rates charged by utilities across Ontario have been set to closer reflect the true costs related to providing safe and reliable delivery of electricity to homes and businesses. Until now, the distribution rates charged by utilities, including Haldimand County Hydro, were based on the costs of providing local service back in 1999. The new rates are based on 2004 costs. As well, because local distribution rates were frozen by the Provincial Government between 2002 and 2005, Haldimand County Hydro was not able to apply to the Ontario Energy Board for an adjustment in rates to reflect the costs associated with delivery of local service.

Are there other changes to my electricity bill? Yes. The price of the electricity you use has been increased. Between May 1st and October 31st, residential customers under the Regulated Price Plan will pay 5.8 cents per kilowatt hour for the first 600 kWh used and 6.7 cents per kilowatt hour for consumption above that. The price of electricity is set by the Ontario Energy Board and passed through at cost by Haldimand County Hydro. For more information on the Regulated Price Plan, visit the Ontario Energy Board website at www.oeb.gov.on.ca.

How much is my Hydro Bill going up? Beginning May 1st, the average residential customer in Haldimand County will see an increase in the distribution portion of their bill of 9.3% or approximately $10.74 per month. The local electricity distribution charges represent less than approximately 30% of your total hydro bill. The vast majority of your bill is the cost of the electricity you use.

What do local electricity distribution charges cover? Local distribution rates cover the costs incurred by Haldimand County Hydro for delivery of electricity to homes and businesses in the area.This includes maintenance of the lines and poles, investment in the local distribution system to continue reliability of service and to handle the growing needs of our community, as well as provide emergency service, customer service and billing.

Why are local distribution rates different across Ontario? Distribution rates reflect each individual utility’s local cost of service and it varies from community to community. The costs include operation and maintenance costs, the value of the local system used for distribution, and debt costs. Other factors that contribute to local distribution rate differences include the age and condition of the local system, population density, cost of labour and service requirements to handle a growing community. Based on all of these factors, local distribution rates for each service area are approved by the Ontario Energy Board.

Are adjustments being made to other local service fees? Yes. Service fees charged by Haldimand County Hydro have changed effective May 1st. Utilities are now applying standardized fees approved by the Ontario Energy Board which are uniform across the Province for things such as non-payment of account, NSF cheques, reconnection of service due to non-payment and change of occupancy. A list of the specific miscellaneous charges is included in this brochure.

Call us at 905-765-5211 or email us at info@hchydro.ca for a Free Energy Conservation Handbook or let Conserver Joe and his Family help you conserve at

www.conserverjoe.ca

YOUR NEW 2006 ELECTRICITY RATES (EFFECTIVE MAY 1ST, 2006)

THE CONSERVER FAMILY

JANE

JO R DA N

JOE

M EG A N H

QUESTIONS? For information on the rates, contact our Customer Service Centre: Haldimand County Hydro 1 Greendale Drive Caledonia, ON N3W 2J3 Tel: 905-765-5211 Toll Free: 1-877-872-2570 Fax: 905-765-8211 Email: info@hchydro.ca www.haldimandcountyhydro.ca Additional Information Available at:

Are there ways I can reduce my hydro bill?

Ministry of Energy www.energy.gov.on.ca 1-888-668-4636

Yes. Haldimand County Hydro is committed to helping its customers reduce their energy costs through conservation. We have a number of resources you can access to get the information you need to lower your electricity consumption.

Ontario Statutes & Regulations www.e-laws.gov.on.ca 1-800-668-9938

Ontario Energy Board www.oeb.gov.on.ca 1-877-632-2727

• NEW ELECTRICITY RATES • THANK YOU HALDIMAND • RATE Q&A

HCH 2006.05

2006-2007 Rate Card Insert

5/9/06

3:20 PM

Page 5

HALDIMAND COUNTY HYDRO RATES EFFECTIVE MAY 1, 2006 Residential Appliance Survey Haldimand County Hydro has commissioned a customer survey to gather necessary usage data from our Residential Customers to understand the residential overall load on our distribution system. If you are contacted, or already have been, please be assured that the information collected in the survey will only be used for the purpose of load analysis as required by the Ontario Energy Board.

We appreciate your help.

Seasonal Thresholds RESIDENTIAL ONLY - MAY 1, 2006 TO OCT 31, 2006 Tier 1- 5.8¢ (up to 600kWh per month) Tier 2- 6.7¢ (over 600kWh per month) RESIDENTIAL ONLY - NOV 1, 2006 TO APRIL 30, 2007 To be determined by the OEB The price threshold for non-residential consumers remains at 750kWh per month for all seasons

Changes to customer classifications Effective May 1, 2006 the suburban and urban general service customer classifications have been combined. As a general service customer, you will be classified as either greater or less than 50 kilowatts (kW) based on your average annual demand.

RESIDENTIAL SERVICE Cost of Power First 600 kWh * (May 1, 2006 to October 31, 2006) Balance of kWhs *

$0.058/kWh $0.067/kWh

Other Charges Distribution Volumetric Charge Monthly Service Charge Transmission Network Service * Transmission Connection Service * Wholesale Market Service Charge* SSS Admin Fee Debt Retirement Charge

Urban Suburban $0.0324/kWh $0.0301/kWh $11.17 $11.66 $0.0050/kWh $0.0043/kWh $0.0062/kWh $0.25 $0.007/kWh

GENERAL SERVICE <50kW Cost of Power First 750 kWh * Balance of kWhs *

$0.058/kWh $0.067/kWh

GENERAL SERVICE >50kW to 4,999kW Interval Metered

MISCELLANEOUS CHARGES

Cost of Power* Hourly Ontario Energy Price/kWh

Account Set Up Returned Cheque Collection Charge Reconnection Charge at the Meter Reconnection Charge at the Pole Legal Letter Charge Credit Reference Check per Customer (plus credit agency costs) Transformer Allowance - credit Overdue Interest Charge

Other Charges Distribution Volumetric Charge Monthly Service Charge Transmission Network Service Transmission Connection Service Wholesale Market Service Charge* SSS Admin Fee Debt Retirement Charge

Cost of Power* Weighted Average Price/kWh

SENTINEL LIGHTING

Other Charges Distribution Volumetric Charge Monthly Service Charge Transmission Network Service Transmission Connection Service Wholesale Market Service Charge* SSS Admin Fee Debt Retirement Charge

$4.9014/kW $34.08 $1.8794/kW $1.5400/kW $0.0062/kWh $0.25 $0.007/kWh

$0.0235/kWh $9.08 $0.0046/kWh $0.0039/kWh $0.0062/kWh $0.25 $0.007/kWh

STREET LIGHTING

GENERAL SERVICE >50kW to 4,999kW

$0.0206/kWh $18.42 $0.0046/kWh $0.0039/kWh $0.0062/kWh $0.25 $0.007/kWh

$15.00 $0.60/kW 1.5% per month 19.56% per annum

UNMETERED SCATTERED LOAD Cost of Power* Rate Plan will vary between Regulated Price Plan and Weighted Average Price $0.058/kWh First 750 kWh * $0.067/kWh Balance of kWhs *

Cost of Power First 750 kWh * Balance of kWhs * Distribution Volumetric Charge Monthly Service Charge per Connection Transmission Network Service Transmission Connection Service Wholesale Market Service Charge* SSS Admin Fee Debt Retirement Charge

Other Charges Distribution Volumetric Charge Monthly Service Charge Transmission Network Service* Transmission Connection Service * Wholesale Market Service Charge* SSS Admin Fee Debt Retirement Charge

$4.9014/kW $34.08 $1.9936/kW $1.7020/kW $0.0062/kWh $0.25 $0.007/kWh

$30.00 $15.00 $30.00 $65.00 After Hours $185.00 $185.00 After Hours $415.00 $15.00

Other Charges Distribution Volumetric Charge Monthly Service Charge Transmission Network Service Transmission Connection Service Wholesale Market Service Charge* SSS Admin Fee Debt Retirement Charge

* based on loss adjusted usage factor of 1.0565 applied to kWh

$0.058/kWh $0.067/kWh $2.5177/kW $1.52 $1.4174/kW $1.1906/kW $0.0062/kWh $0.25 $0.007/kWh

$2.6490/kW $1.72/connection $1.4245/kW $1.2154/kW $0.0062/kWh $0.25 $0.007/kWh

REVIEWING YOUR BILL The following rates are combined with each bill line item. ELECTRICITY This line represents pricing set under the Regulated Price Plan, weighted average price, hourly Ontario Energy pricing or contract pricing set by a retailer. DELIVERY Comprises of the following rates • Distribution Volumetric Charge • Transmission Network Service • Transmission Connection Service REGULATORY CHARGES Comprised of the following rates • SSS Administration Charge • Wholesale market service charge DEBT RETIREMENT CHARGE (DRC) Simply the volumetric charge for DRC PROVINCIAL BENEFIT A volumetric rate applied to adjusted consumption. The Rate may fluctuate from a fixed to variable rate as directed by the Ontario Energy Board. This benefit is for customers not eligible for the Fixed Commodity Rate.

2007-2008 Rate Card Insert

5/3/07

10:41 AM

Page 1

QUESTIONS? For information on the rates, contact: JOE

JANE

JO R DA N

Haldimand County Hydro Customer Service Centre:

M EG A N H

The Conserver Family reminds you to...

1 Greendale Drive Caledonia, ON N3W 2J3 Tel: 905-765-5211 Toll Free: 1-877-872-2570 Fax: 905-765-8211 Email: info@hchydro.ca www.haldimandcountyhydro.ca

SPRING INTO ACTION The key to a realistic energy savings program is to keep it simple to start and build from there.

Additional Information Available at: •

•

Look for any winter damage to window caulking and sealing. Hot weather is on the way so make sure your air conditioner is serviced and ready to go and remember to wash or replace any filters.

•

Consider installing ceiling fans to improve the efficiency of your air conditioner.

•

If you have central air conditioning, seal the seams of accessible furnace ducting with duct tape to ensure more cooled air reaches its destination.

•

Ministry of Energy www.energy.gov.on.ca 1-888-668-4636

Clean or change your furnace filter.

Did you know? That spring is a good time to prepare and launch your year-round plan to reduce your energy consumption.

Ontario Statutes & Regulations www.e-laws.gov.on.ca 1-800-668-9938

A powerful reminder to use your coupons. When you receive your Every Kilowatt Counts Booklet in the mail, remember to take advantage of all the savings inside. The instant rebate coupons expire on June 17th, 2007 so don’t miss out.

Ontario Energy Board www.oeb.gov.on.ca 1-877-632-2727 Ontario Power Authority www.powerauthority.on.ca 1-800-797-9604

YOUR NEW 2007 ELECTRICITY RATES (EFFECTIVE MAY 1ST, 2007) • NEW ELECTRICITY RATES • SPRING INTO ACTION • EVERY KILOWATT COUNTS

HCH 2007.02

2007-2008 Rate Card Insert

5/3/07

10:42 AM

Page 5

HALDIMAND COUNTY HYDRO RATES EFFECTIVE MAY 1, 2007 RESIDENTIAL SERVICE Cost of Power First 600 kWh * (May 1, 2007 to October 31, 2007) Balance of kWhs *

$0.053/kWh $0.062/kWh

Urban Suburban $0.0327/kWh $0.0304/kWh $11.27 $11.76 $0.0050/kWh $0.0043/kWh $0.0062/kWh $0.25 $0.007/kWh

GENERAL SERVICE <50kW Cost of Power First 750 kWh * Balance of kWhs * Other Charges Distribution Volumetric Charge Monthly Service Charge Transmission Network Service* Transmission Connection Service * Wholesale Market Service Charge* SSS Admin Fee Debt Retirement Charge

$0.053/kWh $0.062/kWh $0.0208/kWh $18.58 $0.0046/kWh $0.0039/kWh $0.0062/kWh $0.25 $0.007/kWh

GENERAL SERVICE >50kW to 4,999kW Cost of Power* Weighted Average Price/kWh Other Charges Distribution Volumetric Charge Monthly Service Charge Transmission Network Service Transmission Connection Service Wholesale Market Service Charge* SSS Admin Fee Debt Retirement Charge

$4.9560/kW $34.38 $1.8794/kW $1.5400/kW $0.0062/kWh $0.25 $0.007/kWh

GENERAL SERVICE >50kW to 4,999kW Interval Metered

MISCELLANEOUS CHARGES

Cost of Power* Hourly Ontario Energy Price/kWh

Other Charges Distribution Volumetric Charge Monthly Service Charge Transmission Network Service Transmission Connection Service Wholesale Market Service Charge* SSS Admin Fee Debt Retirement Charge

$4.9560/kW $34.38 $1.9936/kW $1.7020/kW $0.0062/kWh $0.25 $0.007/kWh

Local electricity distribution charges changed. $30.00 $15.00 $30.00 $65.00 After Hours $185.00 $185.00 After Hours $415.00 $15.00 $15.00 $0.60/kW 1.5% per month 19.56% per annum

The Ontario Energy Board has approved an increase in local distribution charges effective May 1st, 2007. The average residential customer in Haldimand County will see an increase in the distribution portion of their bill of 0.9% or approximately $0.40 per month.

UNMETERED SCATTERED LOAD Cost of Power* Rate Plan will vary between Regulated Price Plan and Weighted Average Price $0.053/kWh First 750 kWh * $0.062/kWh Balance of kWhs * Other Charges Distribution Volumetric Charge Monthly Service Charge Transmission Network Service * Transmission Connection Service * Wholesale Market Service Charge* SSS Admin Fee Debt Retirement Charge

$0.0237/kWh $9.16/connection $0.0046/kWh $0.0039/kWh $0.0062/kWh $0.25 $0.007/kWh

STREET LIGHTING $0.053/kWh $0.062/kWh

Other Charges Distribution Volumetric Charge Monthly Service Charge Transmission Network Service Transmission Connection Service Wholesale Market Service Charge* SSS Admin Fee Debt Retirement Charge

$2.5549/kW $1.53/connection $1.4174/kW $1.1906/kW $0.0062/kWh $0.25 $0.007/kWh

RESIDENTIAL ONLY - NOV 1, 2007 TO APRIL 30, 2008 To be determined by the OEB The price threshold for non-residential consumers remains at 750 kWh per month for all seasons

The following rates are combined with each bill line item.

$2.6914/kW $1.74/connection $1.4245/kW $1.2154/kW $0.0062/kWh $0.25 $0.007/kWh

This line represents pricing set under the Regulated Price Plan, weighted average price, hourly Ontario Energy pricing or contract pricing set by a retailer. DELIVERY Comprised of the following rates • Distribution Volumetric Charge • Transmission Network Service • Transmission Connection Service

Are there other changes to my electricity bill? The price of the electricity you use is going down. Between May 1st and October 31st, residential customers under the Regulated Price Plan will pay 5.3 cents per kilowatt hour for the first 600 kWh used and 6.2 cents per kilowatt hour for consumption above that. The price of electricity is set by the OEB and passed through at cost by Haldimand County Hydro. For more information on the Regulated Price Plan, visit the OEB website at www.oeb.gov.on.ca.

Are there ways to reduce my electricity bill?

ELECTRICITY

SENTINEL LIGHTING

* based on loss adjusted usage factor of 1.0565 applied to kWh

RESIDENTIAL ONLY - MAY 1, 2007 TO OCT 31, 2007 Tier 1- 5.3¢ (up to 600 kWh per month) Tier 2- 6.2¢ (over 600 kWh per month)

REVIEWING YOUR BILL

Cost of Power First 750 kWh * Balance of kWhs *

Other Charges Distribution Volumetric Charge Monthly Service Charge Transmission Network Service Transmission Connection Service Wholesale Market Service Charge* SSS Admin Fee Debt Retirement Charge

Seasonal Thresholds

REGULATORY CHARGES Comprised of the following rates • SSS Administration Charge • Wholesale market service charge

DEBT RETIREMENT CHARGE (DRC) Simply the volumetric charge for DRC PROVINCIAL BENEFIT A volumetric rate applied to loss adjusted consumption. The Rate may fluctuate from a fixed to variable rate as directed by the Ontario Energy Board. This benefit is for customers not eligible for the Fixed Commodity Rate.

Absolutely! There are hundreds of ways you can conserve energy in your home and help reduce your electricity costs. Haldimand County Hydro has lots of information available on energy conservation. Call us at 905-765-5211 or email us at info@hchydro.ca for a free Energy Conservation Handbook or let Conserver Joe and his Family help you conserve at www.conserverjoe.ca.

2007 Generation and Consumption Figures: Supply Mix The following was issued as a news release by the IESO on January 10, 2008.

FEATURED • NEW ELECTRICITY RATES • KID’S WEBSITE • SUPPLY MIX

ver Family Ga r e s me Con

“Wind-powered generation in Ontario more than doubled in 2007, according to statistics released today by Ontario's Independent Electricity System Operator (IESO). In 2007, the output from the more than 400 MW of installed wind generation in Ontario totalled 1.04 terawatt hours (TWh) compared to 0.44 TWh in 2006.

1 Greendale Drive Caledonia, ON N3W 2J3 Tel: 905-765-5211 Toll Free: 1-877-872-2570 Fax: 905-765-8211 Email: info@hchydro.ca www.haldimandcountyhydro.ca

Nuclear generation continued to supply the largest amount of power in Ontario, with nuclear facilities producing 80.9 TWh in 2007, down 3.5 TWh from 2006. Hydroelectric generation also fell slightly in 2007 from 34.8 TWh to 33.4 TWh while coal-fired generation increased from 25 TWh to 28.2 TWh.

At 25,737 megawatts (MW), peak demand in 2007 was considerably lower than in 2006, which saw an all-time record for electricity demand of 27,005 MW set on August 1, 2006. However, total annual energy use in the province rose slightly from 151 TWh to 152 TWh. Ontario's exports totalled 12.3 TWh in 2007 while imports reached approximately 7.2 TWh. The IESO is responsible for managing Ontario's bulk electricity system and operating the wholesale electricity market. For more information, visit www.ieso.ca.”

Electricity Sources

Supply Mix (2007)

Nuclear Energy

52%

Hydroelectric

21%

Coal or Oil

18%

Alternative Power Sources (Natural Gas, Oil, Wind, Biomass, Solar, etc.)

For information on the electricity rates, contact: Haldimand County Hydro Customer Service

"With an additional 700 MW scheduled to come into service over the next 18 months, wind will play an increasingly important role in Ontario's supply mix," said IESO President and CEO Paul Murphy. “We will continue to work with wind generators to find ways to accommodate the unique operating characteristics of wind-powered generation."

As percentages of total output in 2007, nuclear generation represented 52 per cent, hydroelectric generation totalled 21 per cent, coal-fired generation was at 18 per cent, and other fuel types (natural gas, oil, wind, biomass, solar etc.) totalled nine per cent.

QUESTIONS?

Basement

Bedroom

Kitchen

Living Room

The NEW Home Energy Conservation CONTEST! To co-incide with Energy Conservation Week, Haldimand County Hydro will be launching a NEW Home Energy Conservation website the week of May 25, 2008 featuring the Conserver Family Game and Contest. The Conserver Family take you on a room-by-room tour to show you easy ways to conserve energy. The contest is open to all Grade Five students in Haldimand County only. Visit www.haldimandcountyhydro.ca to play the game, enter the contest and win great prizes!

Energy Conservation Week May 25-31, 2008

YOUR NEW 2008 ELECTRICITY RATES (EFFECTIVE MAY 1ST, 2008)

Additional Information Available at: Ministry of Energy www.energy.gov.on.ca 1-888-668-4636 Ontario Statutes & Regulations www.e-laws.gov.on.ca 1-800-668-9938 Ontario Energy Board www.oeb.gov.on.ca 1-877-632-2727 Ontario Power Authority www.powerauthority.on.ca 1-800-797-9604

HCH 2008.02

Haldimand County Hydro Rates (Effective May 1, 2008) RESIDENTIAL SERVICE $0.050/kWh $0.059/kWh

Urban Suburban $0.0313/kWh $0.0315/kWh $11.10 $11.59 $0.0042/kWh $0.0041/kWh $0.0062/kWh $0.25 $0.007/kWh

GENERAL SERVICE <50kW $0.050/kWh $0.059/kWh

Other Charges Distribution Volumetric Charge Monthly Service Charge Transmission Network Service* Transmission Connection Service * Wholesale Market Service Charge* SSS Admin Fee Debt Retirement Charge

$0.0228/kWh $18.31 $0.0038/kWh $0.0037/kWh $0.0062/kWh $0.25 $0.007/kWh

MISCELLANEOUS CHARGES

Cost of Power* Hourly Ontario Energy Price/kWh

Other Charges Distribution Volumetric Charge Monthly Service Charge Transmission Network Service Transmission Connection Service Wholesale Market Service Charge* SSS Admin Fee Debt Retirement Charge

$6.0269/kW $33.87 $1.6547/kW $1.6339/kW $0.0062/kWh $0.25 $0.007/kWh

UNMETERED SCATTERED LOAD

Cost of Power First 600 kWh * (May 1, 2008 to October 31, 2008) Balance of kWhs *

Cost of Power First 750 kWh * Balance of kWhs *

GENERAL SERVICE >50kW to 4,999kW Interval Metered

Cost of Power* Rate Plan will vary between Regulated Price Plan and Weighted Average Price $0.050/kWh First 750 kWh * $0.059/kWh Balance of kWhs * Other Charges Distribution Volumetric Charge Monthly Service Charge Transmission Network Service * Transmission Connection Service * Wholesale Market Service Charge* SSS Admin Fee Debt Retirement Charge

$0.0235/kWh $9.02/connection $0.0038/kWh $0.0037/kWh $0.0062/kWh $0.25 $0.007/kWh

STREET LIGHTING $0.050/kWh $0.059/kWh

Other Charges Distribution Volumetric Charge Monthly Service Charge Transmission Network Service Transmission Connection Service Wholesale Market Service Charge* SSS Admin Fee Debt Retirement Charge

$4.1037/kW $1.51/connection $1.1764/kW $1.1430/kW $0.0062/kWh $0.25 $0.007/kWh

Other Charges Distribution Volumetric Charge Monthly Service Charge Transmission Network Service Transmission Connection Service Wholesale Market Service Charge* SSS Admin Fee Debt Retirement Charge

* based on loss adjusted usage factor of 1.0565 applied to kWh

$30.00 $15.00 $30.00 $65.00 After Hours $185.00 $185.00 After Hours $415.00 $15.00 $15.00 $0.60/kW 1.5% per month 19.56% per annum

Seasonal Thresholds RESIDENTIAL ONLY - MAY 1, 2008 TO OCT 31, 2008 Tier 1- 5.0¢ (up to 600 kWh per month) Tier 2- 5.9¢ (over 600 kWh per month) RESIDENTIAL ONLY - NOV 1, 2008 TO APRIL 30, 2009 To be determined by the OEB The price threshold for non-residential consumers remains at 750 kWh per month for all seasons

Reviewing Your Bill

Cost of Power First 750 kWh * Balance of kWhs *

SENTINEL LIGHTING $6.0269/kW $33.87 $1.5599/kW $1.4784/kW $0.0062/kWh $0.25 $0.007/kWh

Local electricity distribution charges changed.

$4.6865/kW $1.71/connection $1.1823/kW $1.1668/kW $0.0062/kWh $0.25 $0.007/kWh

The following rates are combined with each bill line item. Electricity This line represents pricing set under the Regulated Price Plan, weighted average price, hourly Ontario Energy pricing or contract pricing set by a retailer. Delivery Comprised of the following rates • Distribution Volumetric Charge • Transmission Network Service • Transmission Connection Service

Regulatory Charges Comprised of the following rates • SSS Administration Charge • Wholesale market service charge

Debt Retirement Charge (DRC) Simply the volumetric charge for DRC Provincial Benefit A volumetric rate applied to loss adjusted consumption. The Rate may fluctuate from a fixed to variable rate as directed by the Ontario Energy Board. This benefit is for customers not eligible for the Regulated Price Plan versus the Fixed Commodity Rate.

The Ontario Energy Board has approved a decrease in local distribution charges effective May 1st, 2008. The average residential customer in Haldimand County will see a decrease in the distribution portion of their bill of 2.88% or approximately $1.53 per month.

Are there other changes to my electricity bill? The price of the electricity you use has remained unchanged. Between May 1st and October 31st, residential customers under the Regulated Price Plan will continue to pay 5 cents per kilowatt hour for the first threshold used and 5.9 cents per kilowatt hour for consumption above that. The amount of electricity residential customers can use at the lower price has, however, changed from the winter threshold of 1,000 kilowatt hours per month to the summer threshold of 600 kilowatt hours per month. The price of electricity is set by the OEB and passed through at cost by Haldimand County Hydro. For more information on the Regulated Price Plan, visit the OEB website at www.oeb.gov.on.ca.

Are there ways to reduce my electricity bill? Absolutely! There are hundreds of ways you can conserve energy in your home and help reduce your electricity costs. Haldimand County Hydro has lots of information available on energy conservation. Visit our website at www.haldimandcountyhydro.ca for detailed information on conservation programs available to you and check out Conserver Joe and his family for their favourite energy saving tips. If we all do a little, a lot can be done to reduce the energy we use. A job we can do together.

2008 Generation and Consumption Figures: Supply Mix

Check out Haldimand County Hydro’s NEW Energy Conservation Handbook

The following was issued as a news release by the IESO on January 12, 2009.

featuring Conserver Joe and his family.

"While the mild and wet summer of 2008 won't be remembered fondly by vacationers, the increased precipitation led to record levels of hydro output and a low peak demand for electricity due to a reduction in the use of air conditioning," said Paul Murphy, IESO President and CEO. Ontario's annual energy use was 148 terawatt hours (TWh), down by 2.3 per cent compared to 2007 due to milder weather, economic conditions and increased conservation efforts. Coal production was 23.2 TWh in 2008, which is the lowest since 1996, and a drop of 18 per cent from the 28.1 TWh produced in 2007. The output of wind generation jumped significantly for the second year in a row with a 35 per cent increase compared to 2007 as a result of new wind farms coming on-line. "In 2009, we expect wind energy will set another record, with total production surpassing two terawatt hours," Murphy said. The IESO is responsible for managing Ontario's bulk electricity system and operating the wholesale electricity market. For more information, visit www.ieso.ca.

Electricity Sources

Supply Mix (2008)

Nuclear Energy

53%

Hydroelectric

24.1%

Coal Gas/Oil

14.5% 6.9%

Wind

0.9%

Other Sources

0.6%

New 2009 version is expanded, up-todate and filled with even more energy saving tips!

Our Energy Conservation Handbook has not only been updated, it has also been substantially expanded to reflect the importance of practicing conservation, not just by saving electricity, but by making the effort to conserve, reduce and re-use a part of everything we do during our day to day lives.

The new Handbook has over 28 pages of detailed information and tips to help you lower your energy use and to do your part to reduce everyone’s impact on the environment. Tips for both inside and outside your home, and for your workplace have been included.We’ve also added energy-saving tips for those who live in apartments, townhouses and condominiums The popular Season-by-Season Conservation Checklist is back as is the inclusion of a new section called“The Educated Consumer”. The new handbook also contains dozens of tips on how you can make energy efficient and greener choices when purchasing and using products and equipment. To get your free copy of the Energy Conservation Handbook you can drop into our office at 1 Greendale Drive in Caledonia, e-mail a request to info@hchydro.ca, download a copy from the Conserver Joe website at www.conserverjoe.com/hch, or call 905-765-5211 (1-877-872-2570 toll free).

*Independent Electricity System Operator, News Release, January 12 2009.

Conserver Joe says: Don’t Get Lazy about Electrical Safety. Electricity plays a role in so many things we do every day. We mostly take it for granted and use it without thinking too much about it. With so much demand for access to electricity in our home, thanks to televisions, digital & HD boxes, DVD players, game consoles, computers, printers, scanners and battery chargers, safety should always be kept in mind. Here are some important safety tips:

• Don’t overload an outlet by plugging in multiple devices.If necessary, because of the required location of the equipment, use power bars with surge protection. • Plug-in battery chargers in different rooms in the house to avoid overloading the same circuits used by other equipment. • Don’t use extension cords in place of permanent wiring. Never run cords under rugs or furniture.

Electricity. It could ground you...for life.

QUESTIONS? For information on the electricity rates, contact: Haldimand County Hydro Customer Service 1 Greendale Drive Caledonia, ON N3W 2J3 Tel: 905-765-5211 Toll Free: 1-877-872-2570 Fax: 905-765-8211 Email: info@hchydro.ca www.haldimandcountyhydro.ca

YOUR

NEW 2009

ELECTRICITY

RATES

(EFFECTIVE MAY 1, 2009) HCH 2009.02

Additional Information Available at:

Ministry of Energy www.energy.gov.on.ca 1-888-668-4636 Ontario Statutes & Regulations www.e-laws.gov.on.ca 1-800-668-9938 Ontario Energy Board www.oeb.gov.on.ca 1-877-632-2727 Ontario Power Authority www.powerauthority.on.ca 1-800-797-9604

FEATURED: New 2009 Rates • Supply Mix • NEW EC Handbook

Haldimand County Hydro Rates (Effective May 1, 2009) RESIDENTIAL SERVICE

GENERAL SERVICE >50kW to 4,999kW Interval Metered

MISCELLANEOUS CHARGES

Cost of Power* Hourly Ontario Energy Price/kWh $6.0333/kW $34.65 $1.8417/kW $1.7238/kW $0.0065/kWh $0.25 $0.007/kWh

Cost of Power First 750 kWh * Balance of kWhs *

$0.057/kWh $0.066/kWh

Seasonal Thresholds

$0.0235/kWh $9.03/connection $0.0042/kWh $0.0039/kWh $0.0065/kWh $0.25 $0.007/kWh

Other Charges Distribution Volumetric Charge Monthly Service Charge Transmission Network Service Transmission Connection Service Wholesale Market Service Charge* SSS Admin Fee Debt Retirement Charge

UNMETERED SCATTERED LOAD

Cost of Power First 600 kWh * (May 1, 2009 to October 31, 2009) Balance of kWhs *

$0.057/kWh $0.066/kWh

Suburban Urban $0.0313/kWh $0.0315/kWh $12.34 $11.85 $0.0047/kWh $0.0043/kWh $0.0065/kWh $0.25 $0.007/kWh

GENERAL SERVICE <50kW Cost of Power First 750 kWh * Balance of kWhs *

$0.057/kWh $0.066/kWh

Other Charges Distribution Volumetric Charge Monthly Service Charge Transmission Network Service* Transmission Connection Service * Wholesale Market Service Charge* SSS Admin Fee Debt Retirement Charge

$0.0228/kWh $19.07 $0.0042/kWh $0.0039/kWh $0.0065/kWh $0.25 $0.007/kWh

$30.00 $15.00 $30.00 $65.00; After Hours $185.00 $185.00; After Hours $415.00 $15.00 $15.00 $0.60/kW 1.5% per month 19.56% per annum $30.00 (if meter found correct)

RESIDENTIAL ONLY - MAY 1, 2009 TO OCT 31, 2009 Tier 1- 5.7¢ (up to 600 kWh per month) Tier 2- 6.6¢ (over 600 kWh per month)

RESIDENTIAL ONLY - NOV 1, 2009 TO APRIL 30, 2010 To be determined by the OEB The price threshold for non-residential consumers remains at 750 kWh per month for all seasons

STREET LIGHTING

Reviewing Your Bill

Cost of Power First 750 kWh * Balance of kWhs *

$0.057/kWh $0.066/kWh

Other Charges Distribution Volumetric Charge Monthly Service Charge Transmission Network Service Transmission Connection Service Wholesale Market Service Charge* SSS Admin Fee Debt Retirement Charge

$4.1081/kW $1.51/connection $1.3093/kW $1.2059/kW $0.0065/kWh $0.25 $0.007/kWh

SENTINEL LIGHTING $6.0333/kW $34.65 $1.7362/kW $1.5597/kW $0.0065/kWh $0.25 $0.007/kWh

Other Charges Distribution Volumetric Charge Monthly Service Charge Transmission Network Service Transmission Connection Service Wholesale Market Service Charge* SSS Admin Fee Debt Retirement Charge

* based on loss adjusted usage factor of 1.0565 applied to kWh

$4.6915/kW $1.71/connection $1.3159/kW $1.2310/kW $0.0065/kWh $0.25 $0.007/kWh

The following rates are combined with each bill line item. Electricity - This line represents pricing set under the Regulated Price Plan, weighted average price, hourly Ontario Energy pricing or contract pricing set by a retailer. Delivery - Comprised of the following rates • Distribution Volumetric Charge • Transmission Network Service • Transmission Connection Service Regulatory Charges - Comprised of the following rates • SSS Administration Charge • Wholesale market service charge Debt Retirement Charge (DRC) - Simply the volumetric charge for DRC Provincial Benefit - A volumetric rate applied to loss adjusted consumption. The Rate may fluctuate from a fixed to variable rate as directed by the Ontario Energy Board. This benefit is for customers not eligible for the Regulated Price Plan versus the Fixed Commodity Rate.

Local electricity distribution charges have changed. The Ontario Energy Board (OEB) has approved an increase in local distribution charges effective May 1, 2009. The average residential customer in Haldimand County will see an increase of approximately 1.89% in the distribution portion of their bill or approximately $0.75 per month.

Are there other changes to my electricity bill? The price of the electricity you use has changed. Between May 1 and October 31, 2009, residential customers under the Regulated Price Plan (RPP) will pay 5.7 cents per kilowatt hour (kWh) for up to 600 kWh of electricity used per month and 6.6 cents per kWh for electricity used above that. The new RPP prices represent an increase of 0.1 cents per kWh. AlsoannuallyeffectiveMay1,theamountofelectricityresidentialcustomers can use at the lower price has changed to 600 kWh per month from the winter threshold of 1,000 kWh per month. The price of electricity is set by the Ontario Energy Board and passed through to customers at cost by Haldimand County Hydro. For more information, visit the OEB website at www.oeb.gov.on.ca.

Are there ways to reduce my electricity bill? Absolutely!There are hundreds of ways you can conserve energy in your home and help reduce your electricity costs. Haldimand County Hydro has lots of information available on energy conservation. Visit our website at www.haldimandcountyhydro.ca for detailed information on conservation programs available to you and check out Conserver Joe and his family for their favourite energy saving tips. If we all do a little, a lot can be done to reduce the energy we use. A job we can do together.

Local electricity distribution charges have changed. The Ontario Energy Board (OEB) has approved an increase in local distribution charges effective May 1, 2010. The average residential customer in Haldimand County will see an increase of approximately 12.7% in the delivery portion of their bill or approximately $5.66 per month. The delivery portion includes the recovery of capital and operating costs to build and maintain the distribution system as well as pass through costs for the transmission of electricity.

Are there other changes to my electricity bill? The price of the electricity you use has changed. Between May 1 and October 31, 2010, residential customers under the Regulated Price Plan (RPP) will pay 6.5 cents per kilowatt hour (kWh) for up to 600 kWh of electricity used per month and 7.5 cents per kWh for electricity used above that. Please keep in mind that the threshold for the amount of electricity residential customers can use at the lower price decreases to 600 kWh from 1,000 kWh per month for the summer season (May 1st to October 31st).

2009 Generation and Consumption Figures: Supply Mix Other Sources

Wind

(biomass, solar, etc.)

1.6%

0.8%

Questions? For information on electricity rates, contact: Ontario Energy Board www.oeb.gov.on.ca 1-877-632-2727

Coal Coal

6.6% Natural Natural Gas Gas 10.3% Hydroelectric Hydroelectric

25.5%

Haldimand County Hydro Inc.

Nuclear Nuclear Energy Energy

55.2%

Ontario’s Independent Electricity System Operator (IESO) included the following in a news release issued on January 8, 2010. Wind generation in Ontario rose by more than 60 percent in 2009 compared to the previous year. The output from commercial wind farms was 2.3 terawatt hours (TWh), equivalent to the consumption of the City of Oshawa for two full years. Output from coal-fired plants dropped to 9.8TWh, down dramatically from 23.2 TWh in 2008 and the lowest output in 45 years.

When both the change in tier prices and the change in the seasonal tier threshold (from 1,000 kWh/month to 600 kWh/month) are considered, the estimated bill impact for residential RPP consumers that are on tiered pricing will increase $7.60/month based on 800 kWh/month use. This change to the electricity line equates to approximately 8% on the total bill.

Demand for electricity in Ontario declined in 2009 as a result of the economic recession, conservation efforts and mild weather. Down 6.1 per cent over 2008, demand reached 139 terawatt hours (TWh), its lowest level since 1997.

The price of electricity is set by the Ontario Energy Board and passed through to customers at cost by Haldimand County Hydro. For more information, visit the OEB website at www.oeb.gov.on.ca.

The IESO is responsible for managing Ontario’s bulk electricity system and operating the wholesale electricity market. For more information visit www.ieso.ca.

HARMONIZED SALES TAX The Harmonized Sales Tax (HST) of 13% replaces the 5% GST and will be applied to electricity bills beginning July 1, 2010. For more information on the HST: www.ontario.ca/taxchange or call the government’s hotline at 1-800-337-7222.

1 Greendale Drive Caledonia, ON N3W 2J3 Tel: 905-765-5211 Toll Free: 1-877-872-2570 Fax: 905-765-8211 Email: info@hchydro.ca www.haldimandcountyhydro.ca

ADDITIONAL INFORMATION AVAILABLE AT: Ministry of Energy and Infrastructure www.mei.gov.on.ca 1-888-668-4636 Ontario Statutes & Regulations www.e-laws.gov.on.ca 1-800-668-9938 Ontario Power Authority www.powerauthority.on.ca 1-800-797-9604

www.eda-on.ca

2010

Electricity Rates EFFECTIVE MAY 1, 2010 HCH 2010.02

HALDIMAND COUNTY HYDRO SCHEDULE OF RATES EFFECTIVE MAY 1, 2010 GENERAL SERVICE

RATE OR CHARGE

Electricity Charges (Regulated Price Plan) First 600 kWh * (May 1, 2010 to October 31, 2010) Balance of kWhs *

RESIDENTIAL SERVICE

<50kW

50kW to 4,999kW

50kW to 4,999kW (interval metered)

Other Charges SENTINEL LIGHTING (unmetered)

$0.065/kWh $0.075/kWh

First 750 kWh * (May 1, 2010 to October 31, 2010) Balance of kWhs *

$0.065/kWh $0.075/kWh

Electricity Charges Hourly Ontario Energy Price/kWh*(HOEP) Weighted Average Price/kWh*(WAP)

$0.065/kWh $0.075/kWh (HOEP/kWh) (WAP/kWh)

Provincial Benefit*§

this charge will vary by month based on the difference between the spot market price and contracted prices paid to generators

Delivery Monthly Service Charge Smart Meter Funding Adder Distribution Volumetric Rate Low Voltage Service Rate Transmission Network Service* Transmission Connection Service* Rate Rider for Deferral/Variance Account † Rate Rider for Lost Revenue Adjustment † Rate Rider for Global Adjustment †§

$12.23 $1.87 $0.0334/kWh $0.0004/kWh $0.0052/kWh $0.0046/kWh $(0.0014)/kWh $0.0022/kWh $0.0021/kWh

$28.60 $1.87 $0.0202/kWh $0.0003/kWh $0.0047/kWh $0.0042/kWh $(0.0012)/kWh $0.0001/kWh $0.0021/kWh

$102.48 $1.87 $5.3113/kW $0.1502/kW $1.9253/kW $1.6749/kW $(0.4414)/kW $0.0412/kW $0.8822/kW

$102.48 $1.87 $5.3113/kW $0.1502/kW $2.0423/kW $1.8512/kW $(0.4414)/kW $0.0412/kW $0.8822/kW

$18.9349/kW $0.1103/kW $1.4592/kW $1.3220/kW $(3.0344)/kW

Regulatory Charges Wholesale Market Service Rate* Rural Rate Protection Charge* Standard Supply Service Administration Fee Special Purpose Charge* †

$0.0052/kWh $0.0013/kWh $0.25 $0.0003725/kWh

Debt Retirement Charge

$0.007/kWh

* based on loss adjusted usage factor of 1.0680 applied to kWh † recovery and adjustments billed for one year May 1, 2010 through April 30, 2011 § this charge only applies to customers NOT on the Regulated Price Plan

$7.34/connection

$0.7389/kW

$30.00 $15.00 $30.00 $65.00; After Hours $185.00 $185.00; After Hours $415.00 $15.00 $15.00 $(0.60)/kW 1.5% per month 19.56% per yr $30.00

$5.25

Reviewing your bill Haldimand County Hydro is required to display your electricity charges in a summarized format under headings that have been standardized across the province. The standardized bill format makes it easier for you to understand your electricity charges no matter who your local electricity distribution company is. The following are the standardized headings: Electricity Charges Delivery Regulatory Charges Debt Retirement Charge Under each standardized heading are several rate components that are displayed in the schedule of rates included. Haldimand County Hydro has posted our complete Rate Order on our website and can be viewed at www.haldimandcountyhydro.ca or at the Ontario Energy Board at www.oeb.gov.on.ca.

What about Time-of-Use (TOU) pricing? Haldimand County Hydro will NOT be introducing Time of Use pricing until sometime in 2011. Until then your electricity consumption will be billed under the Regulated Rate Plan (RPP) unless you are under contract with an electricity retailer in which case you will pay the agreed upon contract rate. We will notify you well in advance of the introduction of Time-of-Use pricing.

HALDIMAND COUNTY HYDRO SCHEDULE OF RATES EFFECTIVE MAY 1, 2011 GENERAL SERVICE

RATE OR CHARGE

Electricity Charges (Regulated Price Plan) First 600 kWh * (May 1, 2011 to October 31, 2011) Balance of kWhs *

RESIDENTIAL SERVICE

<50kW

50kW to 4,999kW

50kW to 4,999kW (interval metered)

SENTINEL LIGHTING (unmetered)

$0.068/kWh $0.079/kWh

First 750 kWh * (May 1, 2011 to October 31, 2011) Balance of kWhs *

$0.068/kWh $0.079/kWh

Electricity Charges Hourly Ontario Energy Price/kWh*(HOEP) Weighted Average Price/kWh*(WAP)

$0.068/kWh $0.079/kWh

Account Set up Returned Cheque Collection Charge Reconnection Charge at the Meter Reconnection Charge at the Pole Legal Letter Charge Credit Reference Check per Customer (plus credit agency costs) Transformer Allowance Overdue Interest Charge Meter Dispute Charge (plus Measurement Canada Fee) microFIT Generator Monthly Service Charge

(HOEP/kWh) (WAP/kWh)

Global Adjustment*§

this charge will vary by month based on the difference between the spot market price and contracted prices paid to generators

$14.10 $1.87 $0.0311/kWh $0.0004/kWh $0.0063/kWh $0.0051/kWh $(0.0015)/kWh $(0.0027)/kWh

$28.65 $1.87 $0.0202/kWh $0.0003/kWh $0.0057/kWh $0.0047/kWh $(0.0015)/kWh $(0.0027)/kWh

$102.66 $1.87 $4.7636/kW $0.1502/kW $2.3155/kW $1.8604/kW $(0.5440)/kW $(1.0030)/kW

$102.66 $1.87 $4.7636/kW $0.1502/kW $2.4562/kW $2.0562/kW $(0.5440)/kW $(1.0030)/kW

$33.0781/kW $0.1103/kW $1.7549/kW $1.4684/kW $(0.5291)/kW $(0.9751)/kW

Regulatory Charges Wholesale Market Service Rate* Rural Rate Protection Charge* Standard Supply Service Administration Fee

$0.0052/kWh $0.0013/kWh $0.25

Debt Retirement Charge

$0.007/kWh

$12.82/connection

ONTARIO CLEAN ENERGY BENEFIT All customers on the Regulated Price Plan will receive an on-bill credit of 10% on total electric charges including HST from January 1, 2011 through December 31, 2015 * based on loss adjusted usage factor of 1.0680 applied to kWh † recovery and adjustments billed for one year May 1, 2011 through April 30, 2012 § this charge only applies to customers NOT on the Regulated Price Plan

Other Charges $30.00 $15.00 $30.00 $65.00; After Hours $185.00 $185.00; After Hours $415.00 $15.00 $15.00 $(0.60)/kW 1.5% per month 19.56% per yr $30.00

$5.25

Reviewing your bill Haldimand County Hydro is required to display your electricity charges in a summarized format under headings that have been standardized across the province. The standardized bill format makes it easier for you to understand your electricity charges no matter who your local electricity distribution company is. The following are the standardized headings: Electricity Charges Global Adjustment Delivery Regulatory Charges Debt Retirement Charge under each standardized heading are several rate components that are displayed in the schedule of rates included. Haldimand County Hydro has posted our complete Rate Order on our website and it can be viewed at www.haldimandcountyhydro.ca or at the Ontario Energy Board at www.ontarioenergyboard.ca

What about Time-of-Use (TOU) pricing? HALDIMAND COuNTY HYDRO WILL NOT BE INTRODuCING TIME OF uSE PRICING uNTIL SEPTEMBER OF 2011. until then your electricity consumption will be billed under the Regulated Rate Plan (RPP) unless you are under contract with an electricity retailer in which case you will pay the agreed upon contract rate. Look for upcoming information on TOu pricing in our newsletters or visit us at www.haldimandcountyhydro.ca YOU WILL RECEIVE DETAILED INFORMATION ON TIME OF USE PRICING IN ADVANCE OF INTRODUCTION

Coal

8.3% Natural Gas 13.6%

2011 Electricity Supply Mix Nuclear Energy

55.0%

Hydroelectric

With a total installed capacity of more than 1,700 megawatts (MW) at 20.4% year-end, Ontario’s wind generators are playing an increasingly important role in meeting demand for electricity. Total production rang in at 3.9 terawatt hours (TWh) — up substantially from 2.8 TWh in 2010. November 2011 marked the highest monthly wind output ever seen in Ontario, with production in that month alone exceeding 0.56 TWh. In annual terms, wind generation represented 2.6 per cent of total output across all fuel types of 149.9 TWh.

Natural Gas

Hydroelectric

14.7%

Total electricity consumption in Ontario dipped slightly to 141.5 TWh, down from 142 TWh in 2010. A heat wave in late July pushed peak hourly demand to 25,450 MW on July 21 — a 375 MW increase from 2010’s peak. This increase would have been even higher if not for demand response (DR) program participants, which include residential, industrial, commercial and institutional users that agree to reduce their consumption during peak periods with extreme weather conditions. During the peak hour, demand for electricity was reduced by more than 500 MW through various DR programs and pricing incentives.

Wind

22.2%

2.6%

Other Sources

(biomass, solar, etc.)

Coal

0.8%

2.7%

Nuclear Energy

Production from Ontario’s nuclear units continues to supply more than half of Ontario’s power needs. Nuclear generation rose slightly in 2011 to 85.3 TWh, an increase of 2.4 TWh from 2010. By contrast, output from Ontario’s coal-fired units dropped to 4.1 TWh in 2011, two-thirds lower than it was the year before. After unusually low water levels resulted in reduced hydroelectric output in 2010, production rebounded to 33.3 TWh from 30.7 TWh. Natural gas facilities rounded out the mix, with production of 22.0 TWh, up from 20.5 TWh in 2010.

56.9%

To view the entire release or for more information please visit www.ieso.ca.

FUEL TYPE

2011

2010

2009

2008

Nuclear Energy

85.3 TWh, 56.9%

82.9 TWh, 55.0%

82.5 TWh, 55.2%

84.4TWh, 53.0%

Hydroelectric

33.3 TWh, 22.2%

30.7 TWh, 20.4%

38.1 TWh, 25.5%

38.3 TWh, 24.1%

Coal

4.1 TWh, 2.7%

12.6 TWh, 8.3%

9.8 TWh, 6.6%

23.2 TWh, 14.5%

Natural Gas

22.0 TWh, 14.7%

20.5 TWh, 13.6%

15.4 TWh, 10.3%

11.0 TWh, 6.9%

Wind

3.9 TWh, 2.6%

2.8 TWh, 1.9%

2.3 TWh, 1.6%

1.4 TWh, 0.9%

Other

1.2 TWh, 0.8%

1.3 TWh, 0.8%

1.2 TWh, 0.8%

1.0 TWh, 0.6%

For information on electricity rates, contact: Ontario Energy Board www.ontarioenergyboard.ca 1-877-632-2727 Haldimand County Hydro Inc. 1 Greendale Drive Caledonia, ON N3W 2J3 Tel: 905-765-5211 Toll Free: 1-877-872-2570 Fax: 905-765-8211 Email: info@hchydro.ca www.haldimandcountyhydro.ca

Electricity Rates effective May 1, 2012 HCH2012-02

Local electricity delivery charges are changing The Ontario Energy Board has approved a decrease in delivery charges effective May 1, 2012. For a residential household using an average of 800 kWh per month there is a decrease in delivery charges of 3.1% or $1.54. The monthly bill for a General Service < 50kW customer consuming 2000 kWh per month will decrease by 1.7% or $1.58. The delivery portion includes the recovery of costs to build and maintain the distribution system as well as pass through costs for the transmission of electricity.

Breakdown of electricity bill charges

The data below reflects total electricity output in 2011 by fuel type. Due to rounding, percentages may not add to 100.

Questions?

2012

Haldimand County Hydro’s distribution rates, the portion of the electricity bill that is related to Haldimand County Hydro’s operations, represents only 28.3% of the total electricity charges found on the bill. The chart below shows the percentage breakdown of the related electricity charges for a residential customer using 800 kWh a month and billed on Time-of-Use rates.

4.2% 4.2% Regulatory charges (eg. OEB, IESO)

Debt retirement charges, related to the former Ontario Hydro

11.5% Taxes HST (portion of total bill)

Additional Information Available at: Ministry of Energy www.mei.gov.on.ca 1-888-668-4636

28.3%

44.2% Electricity Charges paid to generation companies (eg. OPG)

Ontario Statutes & Regulations www.e-laws.gov.on.ca 1-800-668-9938 Ontario Power Authority www.powerauthority.on.ca 1-800-797-9604

Distribution charges paid to and portion of the bill controlled by Haldimand County Hydro

7.6% www.eda-on.ca

Transmission charges paid to Hydro One

Haldimand County Hydro Schedule of Rates effective May 1, 2012 GENERAL SERVICE

Residential Service

Rate or Charge

<50kW

50 kW to 4,999 kW

50 kW to 4,999 kW (interval metered)

Sentinel Lighting (unmetered)

Electricity Charges (Regulated Price Plan - Time-of-Use Rates) Off Peak 1 (May 1, 2012 to October 31, 2012)

$0.065/kWh

Mid Peak 1 (May 1, 2012 to October 31, 2012)

$0.100/kWh

On Peak 1 (May 1, 2012 to October 31, 2012)

$0.117/kWh

Electricity Charges (Regulated Price Plan - Tiered Prices)

Other Charges Account Set Up

$30.00

Returned Cheque

$15.00

Collection Charge

$30.00

Reconnection Charge at the Meter

$65.00; After Hours $185.00

Reconnection Charge at the Pole

$185.00; After Hours $415.00

Legal Letter Charge

$15.00

Credit Reference Check per Customer (plus credit agency costs)

$15.00

Transformer Allowance

$(0.60)/kW

Overdue Interest Charge

1.5% per month; 19.56% per year

Meter Dispute Charge (plus Measurement Canada Fee)

$30.00

First 750 kWh (May 1, 2012 to October 31, 2012)

$0.075/kWh

microFIT Generator

Balance of kWhs

$0.088/kWh

Monthly Service Charge

Electricity Charges Hourly Ontario Energy Price/kWh 1 (HOEP)

(HOEP/kWh)4

Weighted Average Price/kWh (WAP) Global Adjustment

Time-of-Use Rates

(HOEP/kWh)

Time-of-Use rates have been in effect since September 1st, 2011

(WAP/kWh)

1, 3

Delivery Monthly Service Charge

$16.16

$28.90

$103.56

$12.93/connection

Distribution Volumetric

$0.0289/kWh

$0.0204/kWh

$4.8055/kW

$33.3692/kW

Low Voltage Service Rate

$0.0004/kWh

$0.0003/kWh

$0.1502/kW

$0.1103/kW

$0.0067/kWh

$0.0060/kWh

$2.4495/kW

$2.5983/kW

$1.8564/kW

$0.0052/kWh

$0.0048/kWh

$1.8820/kW

$2.0801/kW

$1.4855/kW

$(0.0022)/kWh

$(0.7941)/kW

$(0.7724)/kW

$(0.0035)/kWh

$(1.2926)/kW

$(1.2573)/kW

$(0.0004)/kWh

$(0.0003)/kWh

$(0.0414)/kW

$(0.8555)/kW

$0.0006/kWh

$0.0004/kWh

$0.0590/kW

Wholesale Market Service Rate 1

$0.0052/kWh

Rural Rate Protection Charge 1

$0.0011/kWh

Standard Supply Service Administration Fee

$0.25

Debt Retirement Charge

$0.007/kWh

Transmission Network Service 1 Transmission Connection Service

Rate Rider for Deferral/Variance Account Rate Rider For Global Adjustment Rate Rider For Tax Change

2, 3

Rate Rider for Lost Revenue Adjustment

$5.25

Haldimand County Hydro implemented Time-of-Use rates in September 2011 for residential and general service customers who use less than 50 kW per month. Charges are calculated based on the time of day that the electricity is used. Please refer to the chart below as a guideline in shifting your usage to the most economical time period in order to reduce the amount you are charged for electricity.

Regulatory Charges

ONTARIO CLEAN ENERGY BENEFIT Eligible customers will receive an on-bill credit of 10% on total electric charges including HST from January 1, 2011 through December 31, 2015. Legislated changes to the Ontario Clean Energy Benefit may take place from time to time. based on loss adjusted usage factor of 1.0680 applied to kWh recovery and adjustments billed for one year May 1, 2012 through April 30, 2013 3 this charge only applies to customers NOT on the Regulated Price Plan which includes Time-of-Use electricity rates 4 applies to <50 kW customers where an interval meter has been installed 1 2

Reviewing your bill Haldimand County Hydro is required to display your electricity charges in a summarized format under headings that have been standardized across the province. The standardized bill format makes it easier for you to understand your electricity charges no matter who your local electricity distribution company is. The following are the standardized headings: Electricity Charges Global Adjustment Delivery Regulatory Charges Debt Retirement Charge Under each standardized heading are several rate components. These are displayed in the schedule of rates. Haldimand County Hydro has posted our complete Rate Order on our website and it can be viewed at www.haldimandcountyhydro.ca or at the Ontario Energy Board at www.ontarioenergyboard.ca.