The Wire - Holiday 2013

Page 1

Safety First

Holiday Safety

HCH 2013.10

Holiday 2013

The holiday season is a busy time of year, so it’s important to put safety first for your friends and family – especially children and pets. Use Abby the Safety Dog’s tips below to avoid hidden electrical dangers that can arise during the holidays: • Use only indoor lighting on your tree. • Don’t overload electrical outlets. • Ensure the tree is kept away from floor heaters, fireplaces, electrical outlets and other electrical sources.

Great Service!

• Stay safe and save. Make sure you turn off your lights before you leave the house and at bedtime, or use lights with programmable timers. • To avoid electrical shocks never use electric lights on metallic trees.

“Just wanted to write and apprise you of the great service we received this morning (2 a.m.)! When half of our house was without power, we figured it was one of the phases and placed a call to your emergency after-hours, and advised them first thing in the morning for someone to come out was fine. To our surprise about 2 a.m. a truck rolled into our driveway and they called to advise us they were here. The linemen came inside and checked our inside service and determined there was indeed a problem. They proceeded to do some transformer worker and about an hour later everything was fully restored. My wife and I were overly pleased at the quick, professional and efficient service. Just wanted to pass along our thanks!” Brian from Caledonia Follow us @HCHydro for service updates, customer information and breaking news.

Another eventful year is coming to a close for Haldimand County Hydro. In 2013, we launched the saveONenergyOM peaksaver PLUS program and continued with our suite of conservation programs for homes and businesses. We have also been busy with conversion projects in Caledonia; along Lakeshore Rd. in Rainham and with a new line from Caledonia to York - all part of furthering our commitment to providing safe and reliable electricity. The staff of Haldimand County Hydro wish you and your loved ones a very happy holiday season, and all the best in the year ahead. As you celebrate with your family and friends, please make safety a priority during all of your festive traditions. COMING SOON! By the end of 2013, Haldimand County Hydro will be implementing our AutoDialer system to send notifications to our customers about planned power outages, past due reminders, conservation offers, and more!

Questions? Contact our Customer Service Centre at 1 Greendale Drive, Caledonia, ON N3W 2J3 Tel: 905-765-5211 • Toll Free: 1-877-872-2570 Fax: 905-765-8211 • Email: info@hchydro.ca

www.haldimandcountyhydro.ca

LIGHT UP FOR LESS THIS HOLIDAY SEASON! Put your outdoor holiday lights on a timer so they only come on when it’s dark out and everyone can enjoy their glow. To save even more, switch to LED lights. They use 80% less energy and last up to ten times longer!

Inside this issue > Giving Back to the Community, iPAD Contest Winner, Tips for a Safe Holiday


In the Community With the cold Winter season on its way, the Heating & Cooling Incentive can save you energy and money. You can receive up to $650* by installing an ENERGY STAR® qualified heating or cooling system† through a participating contractor. • Receive $250 when you have an existing furnace replaced with a high efficiency furnace equipped with an Electronically Commutated Motor (ECM). • Receive $250 when you have an existing central air conditioner replaced with an ENERGY STAR® qualified system. • Receive $400 when you replace an existing central air conditioner with a stand-alone CEE “Tier 2” level central air conditioning system!

Giving Back Haldimand County Hydro’s holiday program for local food banks is a true team effort. Each year, staff come together to donate food and prepare hampers for local food banks. With over 3,500 hampers sent out in the past 7 years, this program holds a special place in our hearts.

Visit our website for more information and a list of participating contractors.

Pictured above are (l to r) Dan Leake, Operations Manager, Jane Albert, President & CEO, Dave Williams, Consumer Services Manager

Take Our Kids to Work On November 6th, Haldimand County Hydro participated in its 10th Take Our Kids to Work Day. Staff brought in Grade 9 students, who were given a glimpse of what we do here at Haldimand County Hydro. By visiting each department, attending a Health & Safety presentation and taking part in interactive activities, students learned about the variety of career opportunities offered by Haldimand County Hydro.

Hessels Farm Supply, Ltd. Grow their Savings

a Retrofit Success Story

This was a great opportunity to improve our energy efficiency. The new lights are far superior than what we previously had and we especially like the convenience of the motion sensors.

” $2,966

PROJECT DETAILS

Pictured left to right: Aaron, Jaden and Ethan.

Incentive Amount Received

And the Winner is... Congratulations to Mr. Van Beek, the winner of our iPad Mini draw! By signing up for peaksaver PLUS®, he received a free In-Home Energy Display, and he was automatically entered into the draw.

Project completion date

05/2013

ENERGY SAVINGS 17,372kWh per year

You can still register for peaksaver PLUS and receive the free Energy Display. Plus you’ll be entered into our new draw to win a $1000 Visa Gift Card. Call 1-855-952-3466 or go to www.haldimandcountyhydro.ca and sign up today!

DEMAND SAVINGS

4.05kW Pictured left to right: HCHI Conservation Specialist Cindy Marr, Clarence and Kim Hessels

Let us help you! Tel: 905-765-5211 Toll Free: 1-877-872-2570

Email: info@hchydro.ca

Web: www.haldimandcountyhydro.ca

Subject to additional terms and conditions found at saveonenergy.ca. *Incentives are available for installation of eligible equipment completed between January 1st and December 31st and submitted no later than February 1st of the year after the purchase and installation of the eligible equipment. Equipment must be purchased from and installed by a participating contractor. †Replacement furnaces must be high-efficiency models with an electronically commutated motor (ECM). Funded by the Ontario Power Authority and offered by Haldimand County Hydro. A mark of the Province of Ontario protected under Canadian trademark law. Used under sublicence. OMOfficial Mark of the Ontario Power Authority. Used under licence.

Twitter: @HCHydro

Customer Web Portal

ON1CALL: 1-800-400-2255 www.on1call.com


Safety First

Holiday Safety

HCH 2013.10

Holiday 2013

The holiday season is a busy time of year, so it’s important to put safety first for your friends and family – especially children and pets. Use Abby the Safety Dog’s tips below to avoid hidden electrical dangers that can arise during the holidays: • Use only indoor lighting on your tree. • Don’t overload electrical outlets. • Ensure the tree is kept away from floor heaters, fireplaces, electrical outlets and other electrical sources.

Great Service!

• Stay safe and save. Make sure you turn off your lights before you leave the house and at bedtime, or use lights with programmable timers. • To avoid electrical shocks never use electric lights on metallic trees.

“Just wanted to write and apprise you of the great service we received this morning (2 a.m.)! When half of our house was without power, we figured it was one of the phases and placed a call to your emergency after-hours, and advised them first thing in the morning for someone to come out was fine. To our surprise about 2 a.m. a truck rolled into our driveway and they called to advise us they were here. The linemen came inside and checked our inside service and determined there was indeed a problem. They proceeded to do some transformer worker and about an hour later everything was fully restored. My wife and I were overly pleased at the quick, professional and efficient service. Just wanted to pass along our thanks!” Brian from Caledonia Follow us @HCHydro for service updates, customer information and breaking news.

Another eventful year is coming to a close for Haldimand County Hydro. In 2013, we launched the saveONenergyOM peaksaver PLUS program and continued with our suite of conservation programs for homes and businesses. We have also been busy with conversion projects in Caledonia; along Lakeshore Rd. in Rainham and with a new line from Caledonia to York - all part of furthering our commitment to providing safe and reliable electricity. The staff of Haldimand County Hydro wish you and your loved ones a very happy holiday season, and all the best in the year ahead. As you celebrate with your family and friends, please make safety a priority during all of your festive traditions. COMING SOON! By the end of 2013, Haldimand County Hydro will be implementing our AutoDialer system to send notifications to our customers about planned power outages, past due reminders, conservation offers, and more!

Questions? Contact our Customer Service Centre at 1 Greendale Drive, Caledonia, ON N3W 2J3 Tel: 905-765-5211 • Toll Free: 1-877-872-2570 Fax: 905-765-8211 • Email: info@hchydro.ca

www.haldimandcountyhydro.ca

LIGHT UP FOR LESS THIS HOLIDAY SEASON! Put your outdoor holiday lights on a timer so they only come on when it’s dark out and everyone can enjoy their glow. To save even more, switch to LED lights. They use 80% less energy and last up to ten times longer!

Inside this issue > Giving Back to the Community, iPAD Contest Winner, Tips for a Safe Holiday


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