Professional Motor Factor October 19 by Hamerville Media Group

PROFESSIONAL

MOTOR factor VOLUME 19 ISSUE 9 OCTOBER 2019

Best in show PMF explores the benefits of attending trade shows, and provides a preview of this year’s Equip Auto in Paris.

PEOPLE & INDUSTRY...

MARKET TRENDS & ANALYSIS...

An interview with Lucas Oil’s Dan Morgan.

The ins and outs of ADAS calibration.

BUSINESS & TRAINING...

AND...

This month’s dedicated Two companies present features: ‘Exhausts & Emissions’, ‘Winter new digital platforms. Products & Lighting’, and the ‘Equip Auto Preview’.

VOLUME 19 ISSUE 9 OCTOBER 2019

REGULARS

CONTENTS

6-9

11-13

NEWS & VIEWS

PEOPLE & INDUSTRY

14-21

22-28

BUSINESS & TRAINING

MARKET TRENDS & ANALYSIS

EQUIP AUTO PREVIEW Introduction ..................................................................................................................................................29

Viewpoint ..............................5 Exhibitor profiles ..........................................................................................................................................31

News ......................................6

EXHAUSTS & EMISSIONS One component’s role in keeping vehicles healthy ......................................................................35

Appointments ......................11 The history of the humble glow plug ..................................................................................................36 A manufacturer helps ease any concerns surrounding political uncertainty..........................38 IAAF Update........................13 A guide to why different exhaust components might fail..............................................................40 What goes on inside an exhaust manufacturing facility ................................................................42 MECHANEX ......................20

WINTER PRODUCTS & LIGHTING

Talk of the Trade ..............26 How manufacturers are dealing with counterfeit components ..................................................45 The solution to bad odours and gases in the cabin ......................................................................46 Product Spotlight..............54 Signs of winter damage that factors and garages alike should be aware of ........................48 How new lighting packaging might increase sales ........................................................................50 What’s New?......................56 A major vehicle manufacturer approves a battery charging product........................................53

PROFESSIONAL MOTOR FACTOR OCTOBER 2019 3

VIEWPOINT

Editor JAMES BURMAN Assistant Editor BEN LAZARUS Group Manager OLIVER SHANNON Group Advertisement Manager ROBERT GILHAM Advertisement Manager ALEX DILLEIGH Design DONNA BOOTH Group Production Manager CAROL PADGETT Production Assistant KERRI SMITH Publisher BRYAN SHANNON Professional Motor Factor is an essential business magazine for those with decision-making responsibilities within motor factors. To be removed from this magazine’s circulation, please call 01923 237799 or email circulation@hamerville.co.uk. Printed by Walstead Roche Published by HAMERVILLE MEDIA GROUP Regal House, Regal Way; Watford, Herts; WD24 4YF Tel: (01923) 237799 www.pmfmag.co.uk pmf@hamerville.co.uk Twitter: @PMFmag Facebook: @ProMotorFactor LinkedIn: Professional Motor Factor Magazine Copyright © 2019

Professional Motor Factor: Certificate of Average Net Circulation for the 11 issues distributed between July 2018 and June 2019 Net total: 3,532 United Kingdom: 3,532

That’s show business Whether it’s trawling through a respected trade magazine, browsing industry websites or simply talking to stakeholders throughout the supply chain, keeping up to date with the latest trends is a quintessential element of working in a motor factor. It is no surprise then that trade shows are such a vital part of the industry calendar. They allow factor staff not only discuss new sales strategies with suppliers, but to get a greater understanding of the products themselves. For motor factors, such events also allow the dissemination of ideas with technicians that may not otherwise have been realised before. While UK events are very much the David to European Goliaths – in terms of sheer size, at least – this should in no way downplay their significance. One such trade show is MECHANEX Sandown – a preview of which can be found on page 20 of this issue. The event is set to open its doors to thousands of visitors from across the UK in November, acting as a magnet for business leaders and industry professionals to understand and engage with the latest innovations. The MECHANEX preview outlines this years’ seminar timetable, which has a plethora of varied content worth attending. While I’ve harped on about emissions and electric vehicles in a handful of these Viewpoints, not to mention throughout the rest of the magazine, it really is best to hear it from the horse’s mouth – as I’m sure those that have previously heard Steve Carter’s passion for electric vehicles will vouch. I recommend that any EV naysayers make their way to the seminar area at 10:30am on either day. If you’ve never been to a UK-based trade show, you might have the preconception that your time, and that of your colleagues, would be more profitably spent behind the counter or answering the phone. It’s a fair comment, but making the effort to get somebody from the branch to attend will pay dividends. Why not send a junior member of staff in your place? Not only does it act as a way of getting them out there and engaging with the wider industry, but it also benefits the branch, as they can report back on their findings. Looking for a new range of hand tools to stock? Make sure your scout comes back with some feedback on the brands they visited. I would understand more if you told me that you were not able to find the time to visit the Equip Auto Show in Paris later this month. But, this is where PMF can help! Turn to page 29 of this issue for an overview of relevant exhibitors, and check back in the November issue to get an idea of what you might have missed. The show boasts 1,200 exhibitors and an expected visitor count of 95,000. You can be sure that many of the brands you stock and sell on a daily basis will be announcing new products and technologies. Whether it’s in the UK or further afield, even if you aren’t able to attend personally; there are many ways you can utilise trade shows productively. If you do happen to find yourself at Sandown Park on 12th and 13th November, come over to the Professional Motor Mechanic stand to say hi! Enjoy the issue and have a great month.

James Burman Editor

PROFESSIONAL MOTOR FACTOR OCTOBER 2019 5

NEWS Nearly a third of UK adults think the country will never switch to having only driverless cars on the roads, while 60% of people say they would always prefer to drive themselves rather than use a self-driving vehicle, according to a new opinion poll from the Institution of Mechanical Engineers. The poll found that the public remains wary of driverless technology, with two thirds of people uncomfortable with the idea of travelling in an autonomous car. More people (32%) would like the vehicles to be restricted to driving only up to 30 mph, up from 27% in the same survey in 2017. The results outline the challenges faced by car manufacturers and technology companies in building public trust in autonomous driving systems, which was dented last year by news of the crash of a driverless Uber vehicle in Arizona which killed a pedestrian. In its report on the survey, the Institution calls for more trials with autonomous vehicles sharing the roads so that people can see the cars in action and have a chance to ride in them. “Consumer confidence is essential for autonomous technology to succeed, but if anything, that confidence has waned in the last two years. During that time, there have been very few controlled trials on

our roads to allow people to experience the vehicles first-hand. The Government has plans for trials of self-driving cars on roads in Edinburgh and London by 2021, but we would like to see more taking place in other locations in the UK,” said Dr Colin Brown, Chief Executive of the Institution of Mechanical Engineers.

New materials warehouse under construction at FUCHS Construction of a £5m raw materials warehouse with 4,000 pallet spaces is underway at FUCHS Lubricants’ Staffordshire headquarters. The warehouse is the latest step in a £10million investment programme at FUCHS UK, which has also seen the introduction of a range of innovative manufacturing plant machinery and a new multi-line pallet loading robot arm. Building work began in August, and the framework structure and roof have now been completed, with the external cladding well underway. The fully automated High Bay warehouse is due for completion in the second quarter of 2020 and will significantly increase the amount of raw materials the business can store on-site.

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One third of UK adults say they will never switch to driverless cars

Its construction will also allow an existing building to become a specialist packaging warehouse. Mark Gray, Head of Operations, said, “We have an ambition to place FUCHS Lubricants at the forefront of R&D, manufacturing and the distribution of lubricants in the UK. “This raw materials warehouse represents a significant investment for the business, and a further step towards that goal. “The warehouse includes sophisticated

automation, which will future-proof the business and create cost-saving benefits.” Two wire guided driverless Very Narrow Aisle trucks will operate in the warehouse, benefitting from high travel and lift speeds, without operator intervention. The warehouse has a capacity of approximately 4,000 pallet spaces, with ability for automatic or manual storage place allocation.

On top of this new warehouse, FUCHS’ R&D team has reformulated two of its products to achieve the latest Peugeot Citroën PSA B71 2290 and PSA B71 2312 approvals. This means that these oils are fully compliant to be used in Peugeot Citroën vehicles requiring those amended specifications. Andy Brown, UK Automotive Technical Manager at FUCHS Lubricants, said, “We are delighted that these two products have received the Peugeot Citroën approvals. “Approvals such as these give our customers the confidence that our products are safe to use in their vehicles and offer the very best performance.”

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MAM Software agrees to be acquired by Kerridge Commercial Systems

Optimal UK unveiled as Trico distributor Optimal UK has announced its new partnership with Trico, an original equipment manufacturer and supplier of wiper blades and systems. This is another addition to Optimal UK’s ever-growing product range and brings another well-established brand to the UK aftermarket. The ranges available are Exact Fit, Flex, Neoform and TX. Trico has been a global manufacturer of wiper blades for more than 100 years. With a market share in more than 50 countries, millions of its specifically engineered blades

are sold and fitted each year. Each Trico range is designed for a specific purpose, making its wiper blades desirable to motor factors, retailers and consumers alike. Optimal UK Managing Director, Geoff Jones, said, “We take great pride in our Optimal brand and its OE quality products, offering nothing but the highest standard of components throughout the entire range. We see Trico in the same way, with an OE product and an established brand in the aftermarket.” Trico’s four ranges are now stocked and available from Optimal UK.

MAM Software has announced that it has entered into an agreement whereby it will be acquired by Kerridge Commercial Systems. Kerridge provides software, services and support to deliver fully integrated trading and business management solutions to trade, wholesale, manufacturing and distribution customers across the world. “We believe that this transaction will allow our team to increase our focus on long-term success that will benefit customers, employees and partners. Together with Kerridge, we can offer a broader portfolio of solutions to our customers,” said Mike Jamieson, MAM Software CEO.

Premier Components UK joins IAAF to promote remanufacturing Full-line automotive core broker Premier Components UK has joined Independent Automotive Aftermarket Federation (IAAF), with the aim of promoting the merits of remanufacturing. On the membership, Danny Edwards, Premier Components UK Financial Director, said, “Joining the IAAF is another step in our evolution as we look to champion the benefits of remanufacturing and our role within the sector. We have built a great management team here at Premier Components, each one a recognised expert in their own field. They and their individual highly skilled colleagues are always on hand to offer customers the most up to date information and views on remanufacturing.” Wendy Williamson, IAAF Chief Executive, added, “A huge welcome to Premier Components, who, as a member, will not only benefit from extensive networking opportunities with other members, but will add further remanufacturing expertise to the wider IAAF message of promoting all aspects of the independent automotive aftermarket.”

AdobeStock_Natee Meepian

Ian Bendelow, CEO of Kerridge, commented, “We have long believed that a partnership between MAM Software and KCS would create a range of significant strategic opportunities. MAM has significant traction in the automotive aftermarket sector that augments our solution offering, and this combination also will expand our U.S. market presence. We look forward to joining with the MAM team as we invest further in the business to accelerate MAM Software’s growth and bring greater value to its customer base.”

PROFESSIONAL MOTOR FACTOR OCTOBER 2019 7

NEWS Demand for electric vehicles doubles in July Despite continuing economic uncertainty and diminishing consumer confidence, the European car market registered growth in July 2019, as registrations were up by 1.2% to 1,325,600 units. Although the growth was marginal, it marks a significant improvement on the drop seen in June, when registrations fell by 7.9%. However, the result is not significant enough to offset the market’s overall performance so far in 2019, with year-todate figures showing 9,723,400 vehicles have been registered – a 2.5% drop on the same period last year. “There is uncertainty in Europe. After many years of growth, the market shows signs of deceleration that is likely to continue if the German economy fails to grow again,” explains Felipe Munoz, JATO’s Global Analyst. The growth seen in July was driven by the

midsize and small markets, as 14 of the 27 countries analysed in JATO’s insights saw increases. Again, the situation is not as positive in the year-to-date figures, where only 10 markets have so far recorded growth. Registrations of BEV, PHEV, HEV and other electric vehicles totalled 96,600 units in July – as demand increased by 29% from July 2018. The fuel type also saw a market share increase from 5.8 to 7.4%. “Even if they still makeup a comparatively marginal part

of the overall market, electric vehicles are definitely becoming the industry’s bright spot during these challenging times,” explains Munoz. The increase in EV’s market share came as a result of the outstanding performance of pure electric cars (BEVs), where volume was up by a huge 98% to 23,200 units. Hybrid vehicles also performed well in July, as demand increased by 27% to 56,800 units.

VLS escalates case to ATIEL and Trading Standards Verification of Lubricant Specifications (VLS) has taken the decision to escalate case 160, a complaint against Toyota First 5W-30 Fully Synthetic SN/CF Oil following months of investigation. The case was first reported to VLS in November 2018, with complaints made about technically conflicting claims on the product which were not technically feasible. The claims concerned industry standards

AdobeStock_zimmytws

8 PROFESSIONAL MOTOR FACTOR OCTOBER 2019

such as the ACEA engine oil sequences, as well as various different OEM specifications. The technical information also contained errors in the promotional material and claims made against obsolete industry standards. VLS worked with Impetus Automotive, trading as Toyota First, to resolve the number of conflicting claims, remove reference to obsolete claims and present the

product’s technical information in a compliant manner. The Technical Review Panel followed the VLS marketing claims procedure and asked for a copy of the Candidate Data Pack (CDP) for the product. The named party failed to provide the Candidate Data Pack, putting them in breach of the ATIEL Code of Practice. VLS will, therefore, be reporting the company to ATIEL for breaching their undertakings under the ATIEL Code of Practice. VLS is also escalating the issue to Trading Standards as the claims on the products cannot be validated or verified. No evidence has been provided that the product is capable of meeting any of the claims made against it. VLS Chairman, Andrew Goddard, said, “VLS cannot independently verify or validate that any of the claims made on the product have been supported by the technology provider either through appropriate and rigorous testing or that formal approvals have been granted. We, therefore, have to conclude that no evidence has been provided that the product is capable of meeting all or any of the claims made against it.”

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Schaeffler unveils Day in the Life of a Workshop video series Schaeffler REPXPERT, Alistair Mason, and Schaeffler Brand Ambassador, Andy Savva, paid Oldfields Garage a visit to learn more about a typical day in the life of a modernday workshop, while also lending their expertise and support to a valued brand customer. Alistair, Andy and Oldfields Director, Tim Benson, discussed a variety of topics, as the REPXPERT and Garage Inspector were treated to a personalised and in-depth tour of the reception area and workshop. Schaeffler REPXPERT will provide insightful snippets from the visit, which will include discussions about workload efficiency, special tooling and budgets, whilst also covering the fitting of original equipment parts and refusing customersupplied components, as well as the benefits of using REPXPERT. In the first part of the video series, conversation quickly turned to how the

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£400 Micra travels 16,000km from Bristol

workshop manages its data, from booking in customers to invoicing, and what allows Oldfields to be a well-organised business. In the second clip, within the workshop, the trio debated the importance of budgeting, with Tim commenting, “We don’t have a fixed budget, but I’m aware that we need to factor it within our costs. We don’t buy a new diagnostic kit every year, for example, but we subscribe to it and keep it updated.”

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Banner Batteries powers-up local U14 football team Brereton Town FC’s Under 14 squad aims to put in an empowered performance on the pitch this season having secured a new sponsorship deal with local automotive battery manufacturer, Rugeley-based Banner Batteries. And with Banner Batteries’ powerful ‘Bull’ logo now featuring on the team’s new football strip, manager and coach David Martin is positive it will inspire the whole squad to perform and look the part, both on and off the field. Coach, David Martin, commented, “We are delighted that Banner Batteries has offered to lend their support to the team and we are confident that the power of the bull will rub off onto the lads when they perform on the pitch.”

As memorable journeys with Firestone go, few are coming close to a 10,000mile, five week jaunt across the Asian continent in a 1999 Nissan Micra worth £400. This is the exact scenario facing intrepid Bristol fundraiser Joe Scott and his friends Osain Minogue, Aleix Gemino and Matt Sales, who are currently competing in the Mongol Rally on Firestone Multihawk tyres. The infamous race – which began on 18th July – is boasting a Firestone presence after Joe made contact for some complimentary tyres, as his Bristol-based team aims to raise over £1,000 for Cool Earth, which works to halt deforestation and climate change. The 27-year-old said, “It’s going to be a huge challenge, because if you break down, you get no help and the terrain is uncompromising.” Any mechanical issues will be dealt with by Joe; Matt will utilise his geography teaching skills to navigate the route, while Alex is the culinary expert who will keep the team fed and watered. Osain, meanwhile, is a photography expert who will capture every moment along the way. Joe added, “It occurred to me that we would need some top quality tyres to keep us on track. For all the mechanical work done already, we know that there’s only four contact points with the road, and that’s the tyres. “We have had great experiences on Firestone products in the past, so we were thrilled when the company came back to say they could help. Their support means a lot and will make a huge difference.”

PROFESSIONAL MOTOR FACTOR OCTOBER 2019 9

PEOPLE & INDUSTRY

APPOINTMENTS

Movers and shakers PMF introduces this month’s movers and shakers as they begin a new stage of their career in the UK aftermarket. PCL Ring Ring has appointed Pippa Rowe-Bewick as Product Management Director to support the business, as it continues to develop a futurefocused product pipeline. As previous Head of Product Strategy for Hallmark and Head of Trading for M&S, Pippa brings her extensive experience in retail to the brand as it builds its range and extends its sales channels throughout the UK and Europe. Pippa commented, “When I was approached about the job, it was the exciting challenges and speed of change that really appealed to me. I’m looking forward to working with the wider business to embed a product and category approach that benefits both Ring and our customers.” George Skalski, Managing Director of Ring, added, “Pippa has joined us at a very exciting time in our journey. We have shown considerable growth over recent years and particularly as we continue to secure business in new territories throughout Europe and across the globe. “

Pneumatic Components Ltd (PCL) has appointed three new team members. Robert Gardner joins as Key Account Manager and brings 19 years of national account management experience to the role, with a strong focus on industrial distribution having worked for the Irwin and Lennox tool brands and more recently at Stanley Black & Decker. At PCL, Robert will work closely with its strategic distribution partners to build relations and deliver solutions for tyre inflation, pneumatic tooling and components, as well as playing a key role in the expansion of the range. Daniel Bridges and Laura Robinson join as Area Sales Managers for the South West and South East, respectively. Daniel brings 10 years of automotive area sales management experience to PCL, where he will look after distributors and end users in the South West. Laura will be responsible for managing product distribution into a variety of sectors. Lee Wright, Sales Director at PCL, said, “These latest recruits join PCL at a very exciting time as we continue on our journey of planned and sustainable growth. Robert, Daniel and Laura all have an in-depth knowledge of the sectors we operate in and the key drivers behind commercial decisionmaking in each of these.”

Melett Melett has promoted Darren Johnson to the role of Head of Sales, having previously occupied the position of Sales Manager. Darren has been with the company since 2012, having first joined as a Sales Engineer for the UK, Ireland, Scandinavia and the Netherlands. In just over a year, he became Sales Manager, where he occupied the role for more than six years. Darren is tasked with managing the Melett sales team, along with growing and developing sales of Melett products across a number of territories and through various partners. Commenting on his new position, he said, “I’m looking forward to pushing the company forward with new ideas and ensuring we take advantage of the opportunities in the turbocharger reman market.”

Leadec Lee Smith has taken the helm as Managing Director of Leadec’s UK business unit. Lee is a highly experienced automotive executive, who has been able to build a successful career working for some renowned automotive suppliers. In this new role, he continues to advance his career at Leadec. Lee joined Leadec in 2017 as COO for the UK region, bringing over 20 years of experience with him from the automotive sector. He has spent the majority of his career in quality and project management, as well as engineering leadership roles.

PROFESSIONAL MOTOR FACTOR OCTOBER 2019 11

PEOPLE & INDUSTRY

INTERVIEW

Question time! Q

How can motorsports help to increase the profile of the brand?

Dan Morgan (DM): Our products have always had an international reputation for quality and high performance, and that’s related to our success on the track as well as efforts both on and off the road – four wheels and two. The aim is always to exploit that success, which delivers widespread recognition of the brand among consumers and motorsports enthusiasts alike. After all, many of the people who attend such events – or watch on TV – arrive by cars or motorcycles, which consume oil; they are end-users. A high profile at motorsports events is helping to drive sales upwards for more and more of our trade partners. This year, for the first time, the Lucas Oil message is reaching followers of events on the calendars of the 2019 British Touring Car Championship and the British Truck Racing Association, through sponsorship. We are also receiving important data about the effectiveness of the products they use to increase engine reliability in some cases and to reduce emissions in others.

Has the company been a part of any significant motorsport successes so

far? DM: We are a co-sponsor of the F2 racing team, DAMS. Both drivers are doing well and with two rounds to go, the team is currently at the top of the leader board. Brad Jackson has just retained his UK Super PRO Championship in the Lucas Oil Dragster at the UK National Finals.

12 PROFESSIONAL MOTOR FACTOR OCTOBER 2019

PMF speaks to Dan Morgan, Director of Sales and Operations at Lucas Oil Products UK, to find out about the company’s involvement in motorsport and its training activities.

How far Is Lucas Oil involved in training activities?

DM: We have always provided product training for motor factors, as well as workouts with their garage customers. We are also looking at how we can influence the next generation of mechanics and engineers. Earlier this year, we donated a Lucas Oil Driving Simulator to Coleg Menai, our local technical college in Anglesey. Its engineering programme has about 1,000 students enrolled in engineering related programmes. The equipment will be used in a wide range of technical support applications. As a result, we have now established the Lucas Oil Academy. Its aim is to work with prospective young mechanics about developments in oil and additive technology, and how it can be used to resolve problems in cooling systems and fuel systems, for example. Lucas Oil has been restructuring its operations. What has changed over the last year?

DM: We have simplified some of our

trading procedures to help us extend the availability of brand. This has involved refining our distribution strategy and refocusing our route to market. We are now working more closely with other regional and national distributors. FPS has been distributing our brand for a few years now, but new relationships with Rapid Group and IFA, for example, mean that the Lucas Oil brands of additives, oils and lubricants are now available from all of the major buying groups, in the UK. Similar strategies are being adopted throughout Europe and Scandinavia. The result is that in parallel with developments in the UK, our profile in those trading areas has also increased. Consequently, many more motor factors and retailers are getting the products they want in the quantities that they want them, when they need them and – in most cases – that’s on a next day basis. Incidentally, thanks to a long time relationship with CAAR, UK consumers are also able to get the same kind of service via its ‘Click and Collect’ website.

For more information online, go to www.rdr.link/FI001

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‘Managing ADAS in Repair’ – feedback sought from the industry The ADAS systems on a vehicle provide critical safety functions. Repairers, therefore, must ensure that any repairs that directly involve, or impact ADAS sensors, are carried out so that the safety and functionality of the vehicle is not compromised. Following industry consultation in July, the ADAS Committee, which includes the Society of Motor Manufacturers and Traders (SMMT), National Body Repairers Association (NBRA), Independent Automotive Aftermarket Federation (IAAF), Independent Garage Association (IGA), Garage Equipment Association (GEA), British Vehicle Rental and Leasing Association (BVRLA), The Institute of the Motor Industry (IMI) and representatives from the Motor Insurance Engineers Technical Committee (ETC), are seeking to gain further industry input on an updated draft of the Code of Practice – Managing ADAS in Repair. The committee’s aspiration is to publish a code of practice in December 2019. To achieve this, they are seeking to provide timely input with actionable comments on the drafts as they are circulated by the membership organisations. The effort to refine the draft following the initial feedback was greater than anticipated, so industry feedback is commencing a week later than originally stated. The plan has been adjusted to reflect this: 씰 ADAS Committee convened on 28th August 2019 씰 Refine code to reflect committee agreements: 12th September 2019 씰 Second Industry feedback window: 16th September to 4th October 2019 씰 ADAS Committee convening 29th October 2019 씰 Refine code to reflect committee agreements: 15th November 2019. A draft copy of the proposed code of practice has been made and amended following the review of the first round industry feedback. There is also a supporting spreadsheet which is designed to structure feedback into a common format. When providing feedback, individuals are encouraged to think about how they feel the market should work to ensure all vehicles are repaired safely, ensuring all functions and features are reinstated to their expected performance.

For more information, visit www.rdr.link/FI002

BUSINESS & TRAINING

SALES SUPPORT

Getting Online In the past, Kilen Springs has spoken about the importance of stock availability for motor factors and how this responsibility also extends to the component supplier. Now, the company is demonstrating that in order to satisfy the needs of one’s customers, you need to practice what you preach.

very Kilen stockist is offered a bespoke, bi-annual range re-profiling service to ensure their Kilen portfolios are continually updated with the bestselling references, meaning the most popular springs are on the shelf and ready to go. Going further, in recent months, the company has bolstered its online presence with expanded features for distributors via its website; www.rdr.link/FI003. In addition to the general information on product quality, the Kilen website is packed with technical data, an online catalogue, a stock availability search tool, PDF downloads, the latest news and range updates. By clicking on these tabs on the website, distributors can access these tools via a secure portal. Here, with their customer account number already inserted, users can input the part number and quantity they require.

On clicking ‘get balance’, customers are then presented with a traffic light system, with ‘green’ meaning the full quantity is available from UK stock today, ‘yellow’ meaning partial availability from UK stock today, and, on the rare occasions ‘red’ might show, it would mean not currently available. The secure area of the website also allows customers to download any catalogues, technical bulletins, range updates and a warranty return form. Supporting the website is the Kilen mobile app, where customers can search for the correct part number by simply entering a registration number. Search results include all coil springs, gas springs, leaf springs and sports lowering springs. Customers can also search via part number, entering any Kilen number to find a wealth of useful information, including linked vehicles, product photos and

Kilen springs for hybrid cars Despite the advancing technology of hybrid and plug-in electric vehicles, most still rely on traditional coil springs to absorb any shocks and deal with uneven road surfaces. The Kilen coil spring range now features replacement coil springs for a range of Toyota hybrids – the Auris Hybrid, Prius Plus Hybrid and Yaris Hybrid – with additional hybrid replacements to be introduced in due course.

Hybrid steel quality Kilen claims that its hybrid springs only use the highest-grade steel from selected mills to achieve the exceptional surface and internal wire quality necessary for modern suspension springs. Each Kilen spring is protected from corrosion by the use of a chemical process called zinc phosphating, and is then painted with an epoxy powder resin which is much more durable than standard paint. All Kilen parallel wire coil springs are supplied with a three-year warranty. Tapered wire coil springs come with a two-year warranty.

14 PROFESSIONAL MOTOR FACTOR OCTOBER 2019

relevant OE information. There is also the option of searching via cross reference, vehicle make and model, and using the built-in barcode scanner on any Kilen box label for full details of the spring within.

Peter Dancer, UK Business Development Manager, explains, “Usage of the Kilen website continues to grow all the time, with new distributors registering their interest to access its many features. With the world’s largest range of coil springs in the market, it is important that customers have instant access to our range of products and supporting information. “We have also seen in recent months – and through a culmination of brand building over many years – a real loyalty to the Kilen brand that also filters down to the installer. Its brand specification rivals that of OE brands, and so it is essential that we continue to offer the necessary tools and information to ensure Kilen maintains its position at the top.”

For more information online, go to www.rdr.link/FI003

BUSINESS & TRAINING

PMF ON THE ROAD

Go with the flow C

arbon deposits build up over time, creating obstructions within the internal parts of the engine. Difficult to detect – these obstructions can result in increased fuel consumption and poor emissions at a minimum. At worst, they can cause engine failure, often requiring costly repair. Top Gear Tuning explains that HydroFlow generates ortho-Oxyhydrogen gas through the electrolysis of water, inducing combustion to release deposits. It sounds technical in concept, but in actuality it is relatively straightforward. Factors should be able to explain the process of operating this machine, as well as its benefits, to their customers.

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PMF went to visit Top Gear Tuning, the company responsible for supplying the HydroFlow decarbonising machines. It is worth mentioning that the only mechanical element to the cleaning process is connecting the device to the air intake. This means minimal training or experience is required to undertake a clean. If possible, the technician should conduct a pressure test before beginning to check for any leaking gas. The engine is started, and a pedal depressor is used to maintain approximately 1,800rpm. It must remain running throughout the entirety of the process.

The machine then does the work. It produces a gas, which, when channelled through the air intake, increases both the temperature and explosive force of the combustion within the ‘hot side’ of the engine. The increases in temperature and force result in carbon deposits being stripped away and burnt off from all major components of the engine and exhaust system, including EGR valve, turbo, pistons, cylinders, Lambdas, spark plugs, DPFs, CATs and silencers. It’s important to note

Some frequently asked questions about the HydroFlow machine:

that Hydrogen has to burn at a hotter temperature than oxygen for the carbon to be affected. The entire running process takes on average 30 minutes for petrol engines and one hour for diesel engines. It’s likely that by the end of the process, some carbon will end up in the DPF, but nothing too stubborn, allowing remnants to naturally be burned off while the vehicle is driven. It is possible to conduct diagnostic work – on EGR valves, for example – during cleaning, which is of substantial benefit to a technician. The final result is improved MPG and potentially even improved performance. The company notes that this isn’t always

an outright fix to engine problems; it works better as a preventative measure. If done regularly, a vehicle may experience no EGR problems until at least 70,000 miles. It suggests that if an engine management light has been on for a year, it may already be too late. A garage’s customers will appreciate the following benefits from a HydroFlow service: 씰 Savings in fuel (estimated 8-15%) 씰 Prevention against excessive wear and tear 씰 A potential increase in engine performance and efficiency 씰 A reduction in smoke and emissions 씰 Chemical-free process

Does HydroFlow require a dedicated operator? “Although we provide training as part of your signup process, once the feed is connected to the air intake, HydroFlow can be operated by almost anybody even with no training.” 씰 An estimated 50 pence per clean Is it true that all it requires is just water? “Distilled Water to be precise, but other than being plugged into an electrical outlet, all HydroFlow machines require no on-going expensive consumables. How is HydroFlow marketed? “We have a dedicated website at www.hydroflow.info, featuring a map of all registered Service Centres. We also supply branded promotional material for garage receptions or showrooms.”

For more information online, go to www.rdr.link/FI005

BUSINESS & TRAINING

DIGITAL

Going digital Having access to online tools is a must in an increasingly digital world, and with more companies having a larger online presence than ever before, this can only be beneficial for motor factors and their customers.

hicago Pneumatic has developed a range of digital tools to enhance the experience of its customers. Its eCommerce platform, CP Connect, allows motor factors to see the pricing, availability and delivery lead times of its products, and to place and track orders directly from logistic hubs. Using CP Connect ensures that there is no need for phone calls or waiting for prices, as it is an online platform that helps to provide the customer with peace of mind. Furthermore, the Chicago Pneumatic website hosts ‘Expert Corner’, whereby users can benefit from monthly articles sharing knowledge on a range of topics, including health and safety, hand arm vibrations, and how to choose the right tools. Via this resource, users can enhance their knowledge on a useful range of topics, such as best practice, recommended usage, safety and legal

matters, and helpful maintenance tips. A good example of the assistance provided by the online tool is a tip on what to look for if the pneumatic tool you’re using is underpowered and not running as expected. The ‘Expert Corner’ describes that simply by checking the airline accessories or connections, the problem may be solved. Each topic is made clear via simple diagrams and checklists. It is further supported by ‘how-to’ video clips and technical guides that can be easily downloaded. Eva Marie, Global Brand Communications Manager at Chicago Pneumatic, commented on these digital developments: “As a leading manufacturer of power tools, we invest heavily in developing new designs and testing our products to ensure they provide the highest quality and safety levels, but we also believe it is very important to assist

our customers to improve productivity and enhance their wellbeing.” Aside from its digital progress, one of Chicago Pneumatic’s recent innovations is its CP8849, the first true ½” cordless impact wrench in its power class with two shut off positions. It offers a choice of slow mode or fast mode, putting the operator in full control of tightening operations and proactively guiding critical parameters such as torque. This gives the operator a higher level of control, ensuring everything is done correctly. The company has also recently launched a new tyre shop industry brochure which outlines its solutions for different vehicle types and applications, from two and three wheelers, all the way up to heavy truck and bus. For more information, go to www.rdr.link/FI006 On this progress, the company’s UK Business Line Manager, Tony O’Donnell, said, “Every few years, we enter a new strategic period, reviewing what we have done before and how we can improve in the future. Previously, we have been guilty of trying to be everything to everyone, so our new strategy is about focusing on our strategic markets and core business, offering disruptive innovations. “A key part of this will be our people development, and a new interesting initiative that is being rolled out in support of this is ‘Active Growth Mind-set’. This helps understand the difference between fixed and growth mind-sets, understanding the brain is a muscle and that through training, intelligence can be developed.”

For more information online, go to www.rdr.link/FI007

18 PROFESSIONAL MOTOR FACTOR OCTOBER 2019

PROFESSIONAL MOTOR MECHANIC

MECHANEX

THE REGIONAL TRADESHOW FOR AUTO REPAIR PROFESSIONALS

MECHANEX SANDOWN IS FAST APPROACHING! 2019 SHOW DETAILS Sandown Park, Esher, Surrey, KT10 9AJ, 12th & 13th November It’s an unmissable opportunity to attend FREE seminars, sample the latest products on the market, and take advantage of exclusive show special offers. So, why not bring the full workforce along and make a day of it?

Have you registered for your ticket yet?

GET SOCIAL To keep up to date with all things MECHANEX in 2019, be sure to visit

WWW.MECHANEX.INFO, like us on Facebook and follow us on Twitter!

MECHANEXShow

@MECHANEXShow

WWW.MECHANEX.INFO

MECHANEX SEMINAR TIMETABLE DAY 1 – 12TH NOVEMBER

DAY 2 – 13TH NOVEMBER

10:30 – STEVE CARTER: EV & PHEV

11:30 – DARREN DARLING: THE DPF DOCTOR’S SURGERY

12:15 – TALK OF THE TRADE

12:15 – IAAF: THE AFTERMARKET IN 2019 AND BEYOND

13:00 – DVSA: MOT UPDATE

BIG NAMES ALREADY SIGNED UP FOR SANDOWN INCLUDE:

MARKET TRENDS & ANALYSIS

TECHNOLOGY

Making digital adjustments Allowing workshops to adjust and calibrate Advanced Driver Assistance Systems quickly and easily, and by using just a digital calibration panel, is no mean feat. Mahle’s TechPRO ADAS solution, however, may just tick the right boxes.

aving technicians valuable time and money, the tool is continuously updated online and expanded to cover more vehicles. With this intuitive and sustainable solution, Mahle believes that it is setting new benchmarks in this developing product group. With TechPRO ADAS, the company has aligned itself with the needs of tomorrow’s workshops, today. The multi-brand tool provides workshops with a solution that keeps up with the latest state-of-the-art technology thanks to continuous software updates. The professional adjustment of

driver assistance system sensors and cameras allows workshops to capture additional sales potential, knowledge which can greatly benefit factors.

Driver assistance systems change the way workshops work Whether they use radars, cameras, or ultrasonic sensors, more and more late-

model cars have high-tech driver assistance systems, known as ADAS (Advanced Driver Assistance Systems). “In upcoming years, both the number of driver assistance systems and the percentage of passenger cars and trucks equipped with these systems are expected to grow significantly. This will greatly change the way that workshops work,” says Olaf Henning, Corporate Executive Vice President Mahle Group and General Manager Aftermarket.

Digital calibration panel for fast, precise work For service and repair work, workshops must re-adjust radar sensors and camera systems to ensure that assistance systems continue to function reliably. They need to be precisely calibrated to the geometric axis of the vehicle. Even minimal deviations can cause a failure of the assistance system. “With our TechPRO ADAS, we make this job easier for workshops,” says Olaf. “Unlike the tools already on the market, only one digital calibration panel is needed to precisely adjust the radar sensors and cameras. Updates are installed automatically to give workshops a solution that is optimally adapted to handle new developments in the field of driver assistance systems.”

22 PROFESSIONAL MOTOR FACTOR OCTOBER 2019

Reducing investment and operating costs Multi-brand workshops have always faced challenges with the calibration of different manufacturer’s systems because the sensors vary depending on the vehicle model. In the past, this led to high investment and operating costs, as it required a number of different calibration panels, suitable working areas and long calibration times. This is where Mahle’s TechPRO ADAS comes in. It supports workshop professionals with a system that uses just one digital calibration panel, thereby reducing calibration time and keeping space requirements to a minimum. This, in turn, lowers the cost of acquisition and ongoing operations.

Calibration panel adapts automatically Developers at Mahle have redefined the entire process, identifying technical and process-related solutions. TechPRO ADAS interacts with the digital calibration panel to produce precise results quickly. To recalibrate an assistance system, the

workshop technician only connects the TechPRO diagnostic tool to the appropriate control units using the onboard diagnostics. The calibration panel is set up according to the manufacturer’s directions and adjusted automatically. After this, the TechPRO diagnostic tool shows what exactly needs

to be done and guides the workshop technician through each of the steps.

Solution for future models and systems The system is continuously updated and can be used for vehicles that have one or more driver assistance systems retrofitted over time. Workshops can also use the product for new assistance systems, without needing to buy additional, vehiclespecific calibration panels. The ADAS tool is a supplemental solution for the TechPRO vehicle diagnostics system or Connex BT, also from Mahle. The calibration system covers many European makes that are equipped with driver assistance systems, and market coverage is being continuously expanded. Workshops can rely on TechPRO ADAS to keep up with new vehicle models and all the technical developments in the field of assistance systems.

For more information online, go to www.rdr.link/FI008

MARKET TRENDS & ANALYSIS

PRODUCTS IN DEMAND

All charged up SIP Industrial Products says it has been working hard to broaden its range of heavy-duty battery boosters, starters and chargers, with the intention of providing a battery charging unit for every application. Here, the company outlines what it has to offer.

ack in June, at Automechanika Birmingham, SIP announced an anticipated preliminary pre-show launch of some brand new battery chargers and boosters, all of which are manufactured in Switzerland, and the company garnered a significant response. With some large industrial retailers expressing significant interest, SIP is now rolling out its largest SIP Boosting, Charging and Starting range to date. This now includes glovebox-sized battery chargers suitable for home and light trade use, trade garage and workshop starters and chargers designed for prolonged heavy-duty use, and heavy-duty industrial-grade van and truck boosters, designed to keep vehicle fleets operational. So, what’s new in the company’s expanded range? Firstly, a number of super heavy-duty battery-less capacitor boosters, housed in rugged plastic casings and built with reverse polarity alarms, safety fuses, and ON/OFF switches, as well as high-quality capacitors. There is also a number of new models in the SIP Pro Booster line, with the company not only expanding its abilities,

but also what vehicles and batteries it is able to cater for, offering boost peak rates from 1,600A through to 6,400A, with all models offering integrated LED indicators, accompanying mains fast chargers, heavy-duty cables and claps, and premium Swiss construction. Elsewhere, there is a selection of hybrid professional battery boosters, which offer huge boosting power, and hybrid AGM technology, which combines AGM and ultra-capacitors to create a ‘best of both’ system across the board. All of these models feature integrated 12V DC output sockets, and reversible hook-up alarm and indication, as well as offering a two year warranty. The benefits offered by SIP’s new

selection of Pro Chargestar units include dual battery voltages for 6V/12V and 12V/24V, plus heavy-duty water and dustresistant components and outer casings, which are perfect for roadside repair, mobile work and more. As an added bonus, these units can fit into gloveboxes with ease. Across the range, SIP caters for most battery types, including AGM, GEL, VRLA, wet cell, lead acid, calcium, and more. Moreover, the complete range, including all Chargestar and Startmaster models, is designed and manufactured in Europe – primarily Italy and Switzerland – and is built to cooperate with the highest of EU and UK standards.

For more information online, go to www.rdr.link/FI009

24 PROFESSIONAL MOTOR FACTOR OCTOBER 2019

MARKET TRENDS & ANALYSIS

TALK OF THE TRADE

Offering insight into the buying behaviour of trade customers, PMF casts an eye over sister publication Professional Motor Mechanic to explore the products, services and industry news stories that have been the talk of the trade over the last month. Kicking off the September issue is Neil Pattemore, who delves into the difficulties garages are likely to face with the evolution of vehicle design, as well as how VM control over specifications restricts what independent garages can offer their customers. Neil is concerned that the ability to choose how to diagnose and repair a vehicle is under threat, in terms of the garageâ&#x20AC;&#x2122;s ability to offer options to the vehicle owner. This is because of four changes; the impact of cybersecurity on vehicle design, the automation of invehicle systems, the subsequent liability of the VM for the functionality of the vehicle throughout its life, and the increasingly bespoke parts needed for todayâ&#x20AC;&#x2122;s vehicles, which are difficult for replacement part manufacturers to match. An example that Neil gives regarding these difficulties is in terms of engine oil, whereby it is difficult for the aftermarket lubricants industry to offer a direct Adobestock_mailkovkosta

PROFESSIONAL

SEPTEMBER 2019

MOT OR

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equivalent to the VMâ&#x20AC;&#x2122;s original engine lubricant. By withholding the specification of their oil, VMs can create a situation where only their products can be used. Also restrictive is the access to the vehicle and its data. To conduct diagnostics, technicians need an electrification certificate. Alongside this, â&#x20AC;&#x2DC;connected vehiclesâ&#x20AC;&#x2122; enable VMs to contact the customer when the vehicle indicates that work is required; independent garages wonâ&#x20AC;&#x2122;t even be aware that the vehicle needs to be serviced or repaired. Diagnostic Connections, a diagnostics specialist that supplies Autocom, TOPDON, PicoScope and OSCA equipment into the UK aftermarket, was the subject of a Special Report in the issue. The company was born out of the buyout of Tecno Diagnostics; its directors, Tom Johnson and Chris Corns, didnâ&#x20AC;&#x2122;t want to let down its loyal customers. In terms of customer support, the company has the technical expertise to offer support wherever it is needed, and this expertise stems from the fact that Tom and Chris employ diagnostic experts. One of the

most impressive aspects of Diagnostic Connectionsâ&#x20AC;&#x2122; offerings is the possibility of the companyâ&#x20AC;&#x2122;s staff looking into its customerâ&#x20AC;&#x2122;s workshop without having to physically be there, via the TeamViewer Remote Support system. Instead of a technician trying to explain a problem over the phone, the company can see what the problem is via video, and guide the technician through equipment troubleshooting if necessary. In the Brakes & Clutches feature, ACtronics explains why technicians should look to remanufacturing when confronted with faulty ABS pump motors. Aside from classic cars, or on vehicles produced by manufacturers that make less than 500 a year, finding a vehicle without an ABS unit on it is tricky work nowadays. Using the example of the ATE MK61, the company explains that pump motor failure means that the ABS unit wonâ&#x20AC;&#x2122;t be able to maintain pressure on the ABS system, resulting in the brake calipers malfunctioning. With the pump integrated into the ABS unit, individual parts arenâ&#x20AC;&#x2122;t available separately, so the next viable option is remanufacturing. Despite its taboo nature,

ACtronics

T T O H E

BUSINESS

CLUTCH CLINIC

& TRAINING

The

HOW TO â&#x2013; M O T I R â&#x2013; D I A G N O S T I C S S E R V I C I N G â&#x2013; R E P A AND REPAIR PROFESSIONALS THE TRADE MAGAZINE FOR SERVICING

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NEXT generation

Automotive apprenticeships provide a viable alternative to traditional study methods, offering learners the chance to achieve recognised qualifications on the job. PMM caught up with four learners from Skills Group, a South-West based provider of apprenticeships, to find out why this next generation of mechanics entered the sector and what their training means to them.

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í˘´

Replace the clutch on a Ford Transit

DYLAN STUDDEN

This month, after the customer reported clutch slip, REPXPERT Alistair Mason replaced the clutch on a 2011 Ford Transit 2.2 TDCi front-wheel drive, which had covered more than 130,000 miles.

POWERING THE FUTURE How is battery technology keeping pace with the demands of the connected car?

ord released its first generation Transit to the UK market in 1965, and the model has received many facelifts along the way to todayâ&#x20AC;&#x2122;s fourth generation. More than eight million Transits have been sold worldwide, making it the third bestselling van of all time, and it has also been the bestselling light commercial vehicle in Europe for the last 40 years. With this in mind, with a repair time of just over three hours and 45 minutes and only basic workshop equipment â&#x20AC;&#x201C; wheel-free vehicle lift, engine support, transmission jack, clutch alignment tool and torque wrench â&#x20AC;&#x201C; required, this is a good repair for any independent workshop.

Step-by-step procedure With the vehicle placed on the ramp, disconnect the negative battery terminal located under the driverâ&#x20AC;&#x2122;s seat, slacken the front wheels and hub nuts, open the bonnet and remove the interior air duct (Fig 1) for better access to the top of the gearbox. Next, remove the upper section of the top gearbox mount and detach the hydraulic clutch pipe at the connection close to the

í˘ą

TECHNICAL TIPS AND CLINICS ADVICE â&#x20AC;&#x2DC;HOW TOâ&#x20AC;&#x2122; GUIDES AND BEST PRACTICE UPDATES BUSINESS ESSENTIALS AND TRAINING

14 SEPTEMBER 2019 PMM

26 PROFESSIONAL MOTOR FACTOR OCTOBER 2019

support bracket (Fig 2). Disconnect the gear change cables from the selector mechanism, remove the cables from the support bracket and stow them away from the gearbox, before finally undoing the upper bell-housing bolts.

í˘˛

Raise the ramp to gain access to the underside of the vehicle and drain the gearbox oil. Whilst draining, lower the ramp to waist height, remove the front wheels and hub nuts, then raise the ramp and refit the drain plug. Remove the lower gearbox pendulum mounting, unscrew the bottom ball joint nuts (Fig 3) and separate the bottom arms from the hub assemblies. The N/S driveshaft can then be removed from the hub assembly and levered out of the gearbox. Disconnect the centre bearing mounting for the O/S driveshaft. Once removed, release the driveshaft from the hub assembly and then remove the O/S driveshaft from the gearbox. It is worth noting that a punch or lever may be required to release the driveshafts from the gearbox.

Next, remove the engine speed sensor assembly â&#x20AC;&#x201C; as the senser could get damaged â&#x20AC;&#x201C; and the reverse light switch multiplug, whilst being aware of the multiplug positions, as these can easily get swapped around. Following this, remove the front wiring loom bracket and lower the bell housing bolts, leaving two accessible bolts to hold the gearbox, and then support the engine using a transmission jack or an engine brace. Afterwards, remove the gearbox mounting in the engine bay, and lower the engine and gearbox assembly. Once the gearbox mounting is accessible, remove the bolts and mounting (Fig 4). Support the gearbox using a second transmission jack, undo the final two bell housing bolts, ease the gearbox away from the engine, and, once free, lower the gearbox and remove it from the vehicle. With the clutch now fully accessible (Fig 5), undo the six clutch retaining bolts, remove the cover and clutch plate assembly; in this instance, the dual mass flywheel (DMF) was replaced. Flywheel bolt torque values and test data are easily available on the new REPXPERT app (Fig 6). With the new DMF mounted, degrease the clutch surface on the DMF and clean the back of the engine to remove the old clutch dust, as this can contaminate the new clutch and the DMF.

Clean the bell housing of the gearbox, remove the old concentric slave cylinder (CSC) and mount the new one, ensuring the bolts torque correctly. Lightly smear some high-melting point grease on the gearbox input shaft splines and mount the new clutch plate, as this will confirm it is the correct fitment. Also, evenly distribute the grease on the input shaft, remove the clutch plate and wipe off any excess. Now, mount the new clutch onto the flywheel. Ensure the clutch plate is the correct way around, which can be indicated by â&#x20AC;&#x2DC;Gearbox sideâ&#x20AC;&#x2122; or â&#x20AC;&#x2DC;Getriebe Seiteâ&#x20AC;&#x2122;. Always use a clutch alignment tool. Being a selfadjusting clutch (SAC) â&#x20AC;&#x201C; identified by the three yellow springs â&#x20AC;&#x201C; it is highly advised to use a SAC mounting tool (Fig 7), in order to remove any risk of de-adjustment

í˘ś

Iâ&#x20AC;&#x2122;m completing my Level 2 Light Vehicle and Maintenance Repair apprenticeship at K&M Car Sales Ltd in Tavistock on Dartmoor. I always liked cars and work on them in my free time. I wanted to turn this interest into a career, so I chose an apprenticeship to gain hands-on experience, and make use of an excellent opportunity to learn on the job with industry experts. Since beginning the apprenticeship, Iâ&#x20AC;&#x2122;ve definitely become more independent and my industry knowledge has increased massively. I am confident working on a range of vehicles, and I am now skilled enough to carry out work on my own car!

or twisting during the mounting process. Always ensure that the clutch bolts are the correct length, tighten the bolts evenly and sequentially, and always torque to the manufacturerâ&#x20AC;&#x2122;s specification. Before refitting the gearbox, it is always best practice to flush the old clutch fluid out of the system and replace it, so as to not contaminate the new CSC and possibly deform the seal. Ensure that the two gearbox alignment dowels are located correctly, and that the pipes and cables are clear of the bell housing area, then mount the gearbox onto the transmission jack, align it with the engine and ease it into position. Once located onto the alignment dowels, insert two bell housing bolts and tighten, and rebuild in reverse order of removal, remembering to replenish the gearbox oil. In this instance, the clutch was gravity bled; by opening the bleed nipple, the fluid ran through until clear of air before the nipple was retightened. If youâ&#x20AC;&#x2122;re using some assistance from the clutch pedal to bleed the clutch, always allow the system to stabilise before re-pressing the pedal, as there is a risk of â&#x20AC;&#x2DC;over-strokingâ&#x20AC;&#x2122; the system. After the battery lead has been reconnected, remember to restore all electrical settings. Finally, carry out a full road test to ensure a quality repair.

JACK SMART Iâ&#x20AC;&#x2122;ve always enjoyed taking things apart and putting them back together again, so the automotive industry really appealed to me. I train with Skills Group three days a week and then spend the other two days working at Bill Lomas Motor Services just outside of Plymouth. The best thing about an apprenticeship is that it allows you to pick up new skills while working on the job. You encounter the same variety of problems that a qualified mechanic comes across, whilst learning how to solve them under a professionalâ&#x20AC;&#x2122;s guidance. In the future, I would like to continue developing my knowledge across the board, so that I become multi-skilled in the industry.

SAM COLLARD When I was at school, I couldnâ&#x20AC;&#x2122;t stay focused in a lesson as I preferred practical work. I started A-Levels but that wasnâ&#x20AC;&#x2122;t the best route for me, so I decided to pursue an apprenticeship instead. Iâ&#x20AC;&#x2122;ve always been interested in cars so knew the automotive industry would suit me. Iâ&#x20AC;&#x2122;m now working on my Level 2 Light Vehicle and Maintenance Repair apprenticeship and am enjoying the variety of work and the opportunity to work with tools every day. Since starting the apprenticeship, Iâ&#x20AC;&#x2122;ve become far more confident. Iâ&#x20AC;&#x2122;ve developed my people skills through interacting with customers on a daily basis. I also have the opportunity to work on a variety of cars, which means my experience is wide-ranging.

CONNOR JO HOOPER Iâ&#x20AC;&#x2122;m currently working on an Automotive Study Programme with Skills Group â&#x20AC;&#x201C; a full-time course that prepares me for an apprenticeship. The course is a great way to get experience before starting an apprenticeship, as it offers the chance to do a work experience placement with a top local garage. Iâ&#x20AC;&#x2122;ve learnt how to handle hazardous materials, PPE, and how to use equipment properly and safely. At the end of the course, Iâ&#x20AC;&#x2122;ll start an apprenticeship feeling more confident and armed with basic industry knowledge. My favourite aspect of working in this industry is the satisfaction you feel when you get the job done. In the future, Iâ&#x20AC;&#x2122;d like to specialise in engine and bodyworks as those are the areas that interest me the most.

Information on Schaeffler products, fitting instructions, labour times and much more

í˘ˇ

can be found on the REPXPERT garage portal â&#x20AC;&#x201C; GO TO

www.rdr.link /A H003

â&#x20AC;&#x201C; or the recently-launched REPXPERT app

For more information online, GO TO

PMM SEPTEMBER 2019 15

32 SEPTEMBER 2019 PMM

www.rdr.link /A H014

it is a cheaper alternative to buying brand new, whereby the components that fail within a unit can be replaced, rather than having to buy an entirely brand new part. ACtronics claims to have developed specialised techniques that allow it to access the internals of the pump, but also remove and replace the pump on the unit with specialised brackets, without damaging either the block or the pump in the process. AutoMate Training

Next up is the Batteries & Ignition feature, in which AutoMate Training investigates why we need smart battery charging technology, and how it works. The modern market has evolved so much that even the most modest of new vehicles are verging on the realm of semiautonomy. This evolution is also underway within the â&#x20AC;&#x2DC;smart chargerâ&#x20AC;&#x2122; market; these chargers offer a new level of control, monitoring and functionality for technicians, better-equipping them to deal with complex vehicle electrical systems and technology. Battery charging is imperative for regenerating the active materials from lead sulphate formed during the discharging process. â&#x20AC;&#x2DC;Smart chargersâ&#x20AC;&#x2122; have the ability to communicate with the battery during the charging process, allowing them to regulate the

BRAKES

& CLUTCHES

BATTERIES

pace and strength of the charge in accordance with the prevailing battery level, temperature and so on. Following this, AutoMate gives an in-depth description of the different phases of the smart charging process. Understanding these phases is a crucial part of any exploration of smart charging technology, and speaks to the increasing complexity of once-simple maintenance and repair processes. Opening the Engines & Turbos feature is Daycoâ&#x20AC;&#x2122;s explanation of the changing demands placed on torsional vibration damper pulleys (TVDs) as engines develop. The high levels of engine vibration that modern engines deliver have a significant impact on the engineâ&#x20AC;&#x2122;s power transmission drive systems. This is where TVDs come in. They reduce the circular vibrations that cause wear on many of the engineâ&#x20AC;&#x2122;s components, and in order to avoid wear itself, the damper should be frequently checked for such signs, including abnormal noises, strange vibrations or steering oscillations. It is suggested that TVDs are changed every time the timing belt is renewed. There are three types of damper that are generally installed; the simple damper, which consists of a single rubber element; the double damper, with two rubber elements, designed to absorb vibration at different frequencies; and the decoupler, enabling high mileage and adverse conditions. Finally, Jamie Taylor from Pro-Align discusses how wheel alignment is one of the most profitable services that workshops can offer. Research suggests that nine out of every 10 cars on the road suffers from some form of misalignment,

& IGNITION

Battery maintenance is a process that remains very much reactive rather than proactive within the automotive industry. To convince technicians that this is the incorrect approach, Rotronics has looked into how both consumer and workshop behaviour affects how and when batteries are charged, and the resultant impact and opportunities that exist.

Serve and

PROTECT Elta Automotive looks into the role of the brake shield and why itâ&#x20AC;&#x2122;s ill-advised to dismiss the part as unimportant. Serveâ&#x20AC;Ś Although seen on a daily basis, brake shields â&#x20AC;&#x201C; sometimes referred to as dust covers, back plates or splash panels â&#x20AC;&#x201C; are generally ignored by technicians during a regular service and repair. Perhaps the only exception is when they are removed on the misconception that without them brake cooling can be improved or benefit the vehicleâ&#x20AC;&#x2122;s aesthetics. However, as vehicle manufacturers are always exploring ways to cut costs and reduce kerb weight, the fact that they fit brake shields means there is a requirement to do so. Although they are relatively simple in design and made from pressed aluminium, this doesnâ&#x20AC;&#x2122;t undermine their importance. Brake shields serve to protect the braking system, as well as steering and suspension components, from heat, dirt and debris that would potentially reduce their normal lifespan.

...and protect Looking in more detail, the shield protects the brake discs, pads and hoses from dirt and dust contamination produced by both the road and the friction material. In turn, they also contribute to the protection of hot discs, by reducing the amount of sudden cold water that can splash them and cause them to warp

or crack. The final element from a braking standpoint is the protection of electronic components such as ABS and brake sensors and their associated wiring, from heat and debris. Without the brake shield, steering and suspension components would become caked with brake dust, which is a significant cause of corrosion. When on the surface of these parts, the metal filings in the brake dust can oxidise and this can begin to compromise the integrity of the metal. Rubber parts such as bushes and protective gaiters, or the rubber on shock absorbers for example, can also suffer as the material is prone to drying and cracking, generally as a result of excess heat.

When do they fail? The primary causes of failure are usually as a result of corrosion, due to prolonged exposure to moisture and road salt. Damage from driving over large debris, potholes or in the event of an accident is also a likely cause. As an inexpensive part that plays an important role in prolonging the life of more costly components, Elta recommends that brake shields are replaced at the first sign of damage, thereby ensuring the vehicle has the protection it needs, while presenting a professionally finished job.

What does the data tell us? í˘ą It doesnâ&#x20AC;&#x2122;t matter how efficient the

vehicleâ&#x20AC;&#x2122;s charging system is or the type of vehicle, batteries require additional maintenance charging if they are to

MOT advice On older vehicles with drum brakes that have components mounted on them, the MOT manual states they should be inspected for â&#x20AC;&#x2DC;presence and security or brake back plates, wheel cylinders and calipersâ&#x20AC;&#x2122; and rejected if â&#x20AC;&#x2DC;a brake back plate, wheel cylinder or caliper securing device is loose, missing or excessively deterioratedâ&#x20AC;&#x2122;. Disc brake shields/plates on the other hand, are not affected by the MOT unless they are hindering braking performance.

GO TO

www.rdr.link /AH022

PMM SEPTEMBER 2019 51

í˘ą 60 SEPTEMBER 2019 PMM

Pro-Align

Industry perception Based on the research that Rotronics has carried out on the state of battery management in the automotive industry, the company has landed on the following conclusions: â&#x2013; Both workshop technicians and consumers

í˘˛

â&#x2013; â&#x2013;

â&#x2013;

perform efficiently and prevent risk of vehicle breakdown. í˘˛ On average, over 40% of vehicles on the

road have batteries requiring maintenance or replacement. í˘ł There is a significant opportunity to offer

consumer charging services as part of routine maintenance, that not only protects warranty, increases customer satisfaction and extends the serviceable life of batteries, but can generate additional revenue by offering a battery charging service.

â&#x2013; â&#x2013;

have little understanding that vehicle batteries require charging to keep them healthy The assumption is that a battery either works or it doesnâ&#x20AC;&#x2122;t There is a belief that a vehicleâ&#x20AC;&#x2122;s charging system will fully maintain and charge the battery from flat, and simply keep the engine running for a period of time Some believe charging a battery takes too long, and is dangerous, and needs to be carried out in well-ventilated areas with the battery disconnected form the vehicle Workshops are under the impression that battery charging is not cost effective Many workshops possess a charger of some form, but often use them only when they are either carrying out diagnostic work, or if a vehicle fails to start

To support independent workshops drive a more cohesive and proactive approach to battery sales and maintenance opportunities, Rotronics has developed a management portal named ROBIS. Linking this with Midtronicsâ&#x20AC;&#x2122; CPX900 battery diagnostic testing platform, the comprehensive management reporting system provides instant visibility of how proactive testing can increase battery sales and customer satisfaction. Linking this to regional and national statistics, workshops can compare how their performance measures up against the industry, and more importantly, ensure all staff are on-board with the programme.

DI is a key technology in the latest generation of gasoline vehicles, and is designed to deliver improved performance, increased economy, and enable the current trend in engine downsizing. Modern GDI systems feature low pressure and high pressure circuits, with an electric fuel pump supplying a high pressure pump (HDP) with gasoline at around 6 bar. The HDP compresses it up to 200 bar and feeds it to the fuel rail, where high pressure injectors push precise quantities of perfectly mixed fuel directly into the combustion chamber.

Bosch discusses its complete Gasoline Direct Injection (GDI) proposition, which includes parts, diagnostics and training.

Growing service market By the end of 2019, there will be around four million cars on UK roads with direct injection gasoline engines, and this number is expected to double within a few years. To meet rapidly increasing demand, Bosch has created a GDI service solution for the automotive aftermarket, including components developed for racing teams, diagnostic solutions and industry training.

Workshop top tip When installing spark plugs in GDI engines, the alignment of the side electrode in relation to the spray nozzle is critical. Installing the correct spark plug with the right tooling and torque is

also crucial for optimum engine function. Morten Jensen, Bosch Product Specialist for Gasoline, Europe North, said, â&#x20AC;&#x153;The GDI car parc is growing fast and, with our motorsport and OE credentials, independent workshops look to Bosch for parts, equipment and training. Unlike the previous generation

Gasoline Direct Injection I Product Technology

www.rdr.link/AH028

TYRES, WHEELS

& ALIGNMENT

ADAS MADE EASY of passenger car gasoline engines, which allowed for only an approximate mixture of gasoline and air, GDI enables an extremely precise blend, with optimised and variable spray timing under different load conditions.â&#x20AC;?

Bosch ESI[tronic] 2.0 and training Todayâ&#x20AC;&#x2122;s technicians expect more than just control unit diagnostics, whether for passenger cars or commercial vehicles. Intelligent troubleshooting and support for rapid repair and maintenance according to the manufacturerâ&#x20AC;&#x2122;s specifications are the new standard, and Bosch claims that these requirements are met with ESI[tronic] 2.0 Online. The diagnostic software guides users through the process, and the Experience Based Repair (EBR) functionality provides instant access to known faults and reliable solutions. In terms of training, Boschâ&#x20AC;&#x2122;s VSG11 Gasoline Direct Injection System Diagnosis course promises to significantly improve technician efficiency. On successful completion, technicians will fully understand a typical Bosch GDI system, and be able to use serial diagnosis and oscilloscope data to quickly determine the required system or component repairs. The course forms part of a comprehensive modern vehicle technology Training Programme, designed by Bosch specifically for independent workshops in the UK. For further details on the Gasoline Injection Systems training courses, and other courses in the Bosch range, www. rdr.link/AH032. Mark Heard, Bosch Marketing Manager for Europe North, said, â&#x20AC;&#x153;With the fastgrowing GDI vehicle parc, independent garages investing in the right training and equipment are set to make healthy profits and win business. Our ESI[tronic] platform includes detailed service instructions for GDI components, while our KTS tools just keep getting better.â&#x20AC;? For more information online,

Direct-injection fuel circuit

GO TO

& TURBOS

Whatâ&#x20AC;&#x2122;s the deal with Direct Injection?

For more information online,

so itâ&#x20AC;&#x2122;s an opportunity not to be missed. It can help garages improve both their customer service levels and their transparency, which will create long-term customer satisfaction. Jamie notes how an alignment check should be performed as part of a basic vehicle health check that every vehicle entering the workshop undergoes. A high-end wheel alignment system can cost as much as ÂŁ30,000, but Jamie recalls that heâ&#x20AC;&#x2122;s had customers recoup this within just three months, with work undertaken following this leading to pure profit.

ENGINES

Battery mismanagement

he snap-shot data in Fig 1 has been collated across several different workshop segments, whereby batteries have been tested as part of interim or planned maintenance at the point of entering the workshop over a three-year period. The data highlights that of the 1.5m test results taken from all industry segments, 41% (646,397) of batteries require attention, with 22.8% of these requiring charging alone. Based on this analysis, this equates to around one in five of all vehicles entering a workshop having a battery that requires charging, and that one in 10 has a battery that requires replacement. In a similar vein, an independent survey of tests carried out by a major automotive garage network over a three-month period (Fig 2), showed that of the 1,100 sample tests recorded, 74% of batteries tested required attention. Furthermore, 23% simply required charging to bring them back to a healthy serviceable state. In addition, the survey showed that there was a replacement opportunity of over 40%.

Dayco

GO TO

www. rdr.link/AH033

PMM SEPTEMBER 2019 69

FIG 1

Autel ADAS VW Night Vision (NV) System calibration

ere are four primary reasons why a NV system requires calibration: if a NV camera, bumper or radiator grill is replaced or installed; the vehicle chassis is adjusted; the height of the vehicle is changed; or the NV cameraâ&#x20AC;&#x2122;s position on the vehicle has changed.

ě&#x201D;° Adjust crossbar height until level with

centre of front wheels ě&#x201D;° Move frame to reach required distance

between vehicle emblem and crossbar sliding plate, keeping laser spot centred ě&#x201D;° Ensure both sides of crossbar are

FIG 2

equidistance from centre of front wheels ě&#x201D;° Turn off laser once positioned, then rotate

Vehicle preparation Set up and perform the calibration frame levelling procedure by following these steps: ě&#x201D;° Park vehicle on a flat and level surface with front wheels pointing straight ě&#x201D;° Unload, and ensure coolant and engine oil are at recommended levels and fuel tank is full ě&#x201D;° Apply parking brake, close doors and turn off lights ě&#x201D;° Adjust tyre pressure to recommended value ě&#x201D;° Ensure vehicle is kept in a cold state ě&#x201D;° Check battery for sufficient power. If not, connect a battery charger ě&#x201D;° Ensure NV camera is in position (near front grill or vehicle emblem) with unobstructed view ě&#x201D;° Replace the protective window of the NV camera if damaged

bolts on base until lightly touching ground ě&#x201D;° Securely attach two wheel clamps ě&#x201D;° Insert connecting shaft of laser into clamp

port and ensure laser calibration board faces front of vehicle. Then tighten bolt (Fig 2) ě&#x201D;° Turn on lasers attached to rear wheels

ě&#x201D;° ě&#x201D;° ě&#x201D;°

ě&#x201D;°

Calibration stand setup ě&#x201D;° Attach VCI and diagnostic tool to vehicle ě&#x201D;° Tap Auto VIN button in top-left of screen

to read vehicle ID number, identify vehicle model and equipped systems. Confirm, then select â&#x20AC;&#x2DC;ADAS calibrationâ&#x20AC;&#x2122;, and finally, select â&#x20AC;&#x2DC;Night Vision Systemâ&#x20AC;&#x2122; ě&#x201D;° Place calibration frame on level floor in

front of vehicle â&#x20AC;&#x201C; no pattern board should be attached (Fig 1) ě&#x201D;° Rotate fine-tuning bolt until marked lines

FIG 3

and adjust until point hits rulers on each side of crossbar cover plate ě&#x201D;° Rotate fine-tuning bolt until rulers on both

ě&#x201D;°

sides have same value lit by lasers. Then secure crossbar Lift cover plates on both ends of crossbar Adjust lasers on rear wheels to control down movement of reflected lasers Reflected laser must shine on scale board of laser-coordinated board on at least one side (Fig 3) Rotate centre bolt left/right until scale values lit by reflected beams are same on both sides â&#x20AC;&#x201C; now calibration frame is parallel to vehicle Close cover plates on both ends of crossbar. Close lasers on wheel clamps then remove

NV calibration ě&#x201D;° Install NV calibrator on crossbar sliding

plate ě&#x201D;° Rotate bolts on base of frame, referencing

bubble level to ensure crossbar is level

FIG 4

with centre of NV camera ě&#x201D;° Tap â&#x20AC;&#x2DC;OKâ&#x20AC;&#x2122; button on tablet ě&#x201D;° Slide NV calibrator to centre of crossbar

to align pointer with marked line on frame ě&#x201D;° Turn off laser ě&#x201D;° Press button on top of NV calibrator for two

seconds until buzzer beeps intermittently ě&#x201D;° Wait 20 seconds and LED will light green ě&#x201D;° Turn on vehicle ignition ě&#x201D;° Rotate knobs of NV camera to correct role

angle Âą0.5Â° of NV camera ě&#x201D;° A message will appear on tablet if role

setting is correct ě&#x201D;° Tap â&#x20AC;&#x2DC;OKâ&#x20AC;&#x2122; button on tablet to initiate auto

calibration

ě&#x201D;° Tap â&#x20AC;&#x2DC;OKâ&#x20AC;&#x2122; button on tablet (Fig 4) ě&#x201D;° Plug included power cord into port on NV

ě&#x201D;° A message will display to say adjustment

ě&#x201D;° Loosen handle and rotate bolt until scale

value is zero, then secure the crossbar ě&#x201D;° Align sliding plate pointer with marked line. Tighten bolt to secure ě&#x201D;° Turn on laser and aim at front-centre of vehicle

calibrator and turn on power switch ě&#x201D;° Tap â&#x20AC;&#x2DC;OKâ&#x20AC;&#x2122; button on tablet ě&#x201D;° Turn on laser by pressing toggle switch on NV calibrator ě&#x201D;° Adjust crossbar height until laser is in line

ě&#x201D;° Tap â&#x20AC;&#x2DC;OKâ&#x20AC;&#x2122; to read fault memory of the NVS

align

is complete control unit again For more information online, GO TO

www.rdr.link/AH035

PMM SEPTEMBER 2019 73

PROFESSIONAL MOTOR FACTOR OCTOBER 2019 27

INTRODUCTION

When in Paris Equip Auto is back for the 25th time; this year with the ethos: ‘Repair today and prepare tomorrow’. PMF has a look at what visitors can expect from the international event later this month. Equip Auto 2019 Following the notion of ‘repair today and prepare tomorrow’, Equip Auto is hoping to enable professionals to gain as much of an insight into the market as possible. Heavily emphasised this year will be the tyre market. Highlighted as a ‘show within the show’, the entire tyre ecosystem will be brought together, from manufacturers to repair businesses. Also in the spotlight will be the maintenance and repair of heavy-duty and heavy goods vehicles. Solutions that are offered by suppliers, such as full service contracts, will be promoted, as will basic and vocational training courses. The used vehicle market will also be a focus of the show, bringing together purchases, logistics, reconditioning, warranty, data, digital firms, recruitment solutions and fast-growing franchises. Equip Auto must be in pace with the evolution of the automotive world and the challenges that it faces, which is why the show is built around these cornerstones: 씰 New powertrains and their impact on the aftersales sector 씰 Maintenance and repair of electronic systems (e.g. ADAS) 씰 The tyre ecosystem

씰

The circular economy Retrofitting 씰 Supply chain efficiency 씰 Training and employment in the industry All these themes will be developed and staged in demonstrations on exhibitors’ stands, or in dedicated areas set up by Equip Auto and its partners, and specifically during talks and round tables, featuring experts and users. 씰

The venue: Paris Expo at Porte de Versailles After exhibitor and visitor feedback from the last show, the organisers have decided to once again host the show at the Paris

Expo at Porte de Versailles. Strategically located in Paris, the venue is easily accessible by two international airports, four main international railway stations and a well-connected public transport system (including tramways, buses and metro). Passenger cars are also an option, although public transport is highly recommended. The show will be spread out across a 100,000m² exhibition area and will occupy three pavilions. For more information online, go to www.rdr.link/FI010

Dates: 15th to 19th October Venue address: Pavilions 1, 2.2, 3, Paris Expo Porte de Versailles, 1 Place de la Porte de Versailles, 75015 Paris, France Number of exhibitors: 1,200 Expected number of visitors: 95,000 Exhibition area: 100,000m²

These cornerstones will be illustrated in the following six themes: 씰 The connected garage 씰 Vehicle electrification

PROFESSIONAL MOTOR FACTOR OCTOBER 2019 29

PROFESSIONAL

MOTOR factor For all the latest industry news, features and business advice from the only magazine aimed solely at trade motor factors

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EXHIBITOR PROFILES

Autodata – Stand 3-D093 Visitors to Autodata’s stand will be welcomed by the company’s team of experts, who will be on hand to demonstrate the latest features and answer any questions they may have on the products. Since the last show in 2017, Autodata has been busy developing new features and adding significant new content to its products. Over 3,750 new models have been added, together with over 181,000 updates to new and existing vehicles, ensuring Autodata maintains its 99% coverage of the cars on the road today. Recent additions to the workshop application include: Bulbs Replacement module A newBulbs Replacement module was launched to give technicians easy access to accurate bulb replacement data. As well as providing a replacement guide for each type of bulb, the module rates the difficulty of the replacement procedure. This feature helps technicians to quickly assess the complexity of the job, allowing them to accurately provide quotes and avoid underestimating tasks. Motorcycle servicing Service schedules have now been added to Autodata’s

motorcycles product. This means that, as well as technical information, time estimates and DTC, this product now includes OE-recommended service items. Air Conditioning imagery A new generation of Autodata’s air conditioning component location diagrams have been launched to maximise speed and accuracy. The diagrams use model-specific images, making it easier to locate the components within the context of the engine bay. Visitors looking to develop their online tools and solutions can speak with the company’s team to find out how quick and easy it is to integrate Autodata information into their own systems.

Go to www.rdr.link/FI031

Aisin – Stand 1-G077 Aisin will be sharing its product range at this year’s show. The company will also receive a visit from Axel François, AISIN GT86 pro drifter and Netflix star. Aisin has worked over the last year to boost its position in the European market and especially so in the French market. For example, it has boosted its product coverage and reinforced its offer within its main product groups. With more than 1,500 clutch kits available, Aisin claims to offer the best coverage for Japanese applications. In terms of brake products, the company will launch more than 150 new SKUs in order to boost its coverage for the European market. Aisin’s knowledgeable sales team, and its product and technical specialists will be present on the company’s stand to answer any questions that visitors may have. At the stand, visitors can find out more products details and information on the company’s activities, can meet Axel, or simply just discuss the future of the automotive scene.

Go to www.rdr.link/FI032

BM Catalysts – Stand 1-M011 BM Catalysts will be showcasing its manufacturing and partnerfirst approach to business at this year’s show. The trade event is the perfect avenue for the company to exhibit its expanding product range. Since Equip Auto 2017, BM Catalysts has released a total of 307 aftermarket parts into the European market, which includes a number of Euro 6 references. This range expansion has increased French car parc coverage by over 14 million since the last show, and accounts for 31% of 44 million more European vehicles covered by the company’s range additions over the past two years. In line with the ‘repairing today, preparing tomorrow’ theme for this year’s show, BM Catalysts will be available throughout its duration to discuss the future of emissions and technology, and to offer insight into how the company can help prepare businesses for these changes by having access to a wide range of aftermarket catalysts, DPFs and long-term partnership solutions.

Go to www.rdr.link/FI033

PROFESSIONAL MOTOR FACTOR OCTOBER 2019 31

EXHIBITOR PROFILES

씰 Falken Tyre – Stand 3-J081 The tyre manufacturer has opted to display its full range of car, van and truck tyres for both winter and summer. After a summer of OE announcements, including factory fit contracts for the Mercedes G Class, Porsche Macan and Toyota Corolla, the Japanese manufacturer is also expanding its aftermarket range across the board. Equip Auto will see Falken show off its newest off-road tyres, Wildpeak AT3WA, alongside summer, winter and, increasingly popular in the UK, all-season car and van tyres. Fans of the iconic teal and blue colours won’t be disappointed, with the brand planning to bring one of its European competition cars to feature alongside the 18-tyre display. Falken will also ensure that both commercial and technical experts are on hand on the company’s stand to answer any questions that visitors may have.

Go to www.rdr.link/FI034

쑼 GYS – Stand 1-E013 As well as unveiling its latest welding and car body repair equipment, GYS’s stand will feature the company’s latest Battery Support Unit with Connected Technology. GYS plays a central role in the market for Battery Support Units with its GYSFLASH PRO range. The latest addition to the range, the GYSFLASH 121.12 CNT FV, has a powerful 120A output. It’s a sophisticated battery charger, and is suitable for charging all lead acid battery types, as well as the latest generation of Lithium (LiFePO4) batteries. The company’s experts will be on hand to talk about it, as well as other GYS products. For example, Connected Technology enables a keyboard to connect to the charger when entering customer, vehicle or battery details, and can receive software updates and changes to charging curves for specific vehicle manufacturer requirements.

Go to www.rdr.link/FI035

쑿 Melett – Stand 1-M137 Turbocharger specialist Melett will be showcasing its growing offering at the show, whilst also promoting the benefits of using its precision engineered turbochargers and parts. In what is a growing market for Melett, this year’s show is an ideal platform to raise awareness of the brand, alongside the company’s parts and complete turbocharger range. Promoting its capabilities on its custom-built stand, Melett is looking to meet with some of the decision-makers, repairers, distributors, manufacturers, investors and professionals working in automotive markets that will be present at the show in order to unveil its latest turbo offering. The company believes that this will ensure that businesses remain at the front of the European turbocharger aftermarket. Melett uses the latest machinery and technology, including casting tooling, welding machines and Japanese CNC-controlled equipment with on-board CMM, as a means of producing the highest quality turbocharger parts that it possibly can. With a wealth of experience in component production and quality control, and a thorough understanding of the full manufacturing process, the Melett approach is based on trust, reliability and availability.

Go to www.rdr.link/FI036

32 PROFESSIONAL MOTOR FACTOR OCTOBER 2019

EXHIBITOR PROFILES

durability, lower weight and higher corrosion resistance in comparison to the OE part. Meyle-HD water pumps Independent workshops benefit from the many advantages of the SiC/SiC mechanical seals that are used in the company’s water pumps. Pre-assembled Meyle-Original wheel bearing This all-in-one-kit helps workshops to save valuable time; the wheel bearing and wheel hub are pre-assembled in the Meyle-Original wheel bearing repair kit.

쑿 Meyle – Stand 1-F050 Meyle’s aim for this year’s Equip Auto is to provide exciting insights into the company. Meyle will present numerous innovations and kits of three of its product lines, Meyle-HD, Meyle-PD and MeyleOriginal, as well as specially developed, individual solutions. The company will present its highlights in all areas of its products for passenger cars, light commercial vehicles and heavy goods vehicles. Visitors will also be introduced to the individual replacement of the slot bushings for the rear control arm of the BMW 5, 6, 7 and X5 (e-series) models on a mobile workshop cart.

What will Meyle be showcasing? Meyle-HD slotted bushing kit with tool The Meyle-HD slot bushing kit, consisting of the pre-compressed and ready-toinstall slot bushings and a suitable installation tool, now enables selective replacement of the bushings on the rear axle control arm in selected BMW models. The kit costs, on average, less than a tenth of the two OE control arms, which always have to be replaced entirely. Meyle-HD control arm for BMW and MINI The Meyle-HD control arm kit for BMW and MINI is a technically improved aluminum control arm with a replaceable support joint and fastening material. The new control arm scores with high

‘Next-generation’ Meyle-PD brake pads The sportier the pad, the more likely traditional brakes are to squeak. With these ‘next generation’ brake pads, the company has reduced the noise development of performance-oriented brake pads to a minimum. Meyle-HD hybrid engine mount The new Meyle-HD hybrid engine mounts combine the material properties of polyurethane for durability and polyelast for special comfort. The combination of these materials ensures the hybrid engine mount for low-vibration engine suspension and the reliable damping of engine vibrations. Meyle will also be presenting its portfolio of sensors for the entire exhaust system at the show, including the MeyleOriginal differential pressure sensor and the Meyle-Original exhaust gas temperature sensor.

Go to www.rdr.link/FI037

씰 Sogefi – Stand 1-E034 Sogefi will display its new developments in filtration systems at Equip Auto 2019. For example, it will showcase the technological innovations applied to its fuel filter that is made from recycled airbags, as well as its new cabin air filter range, Cabin3Tech+. At the show, more than 500 references that have been launched in 2019 will be available in the form of Purflux, FRAM, Tecnocar and CoopersFiaam catalogues. Visitors to the company’s stand will be able to discover Sogefi’s latest products and services, and experience its new digital tools.

Go to www.rdr.link/FI038

PROFESSIONAL MOTOR FACTOR OCTOBER 2019 33

EXHAUSTS & EMISSIONS

Pushing the limits In an increasingly environmentally conscious society, the role that Exhaust Gas Temperature Sensors play in keeping our vehicles healthy and in line with emissions standards cannot be underestimated.

n a global attempt to reduce our carbon footprint by decreasing our greenhouse gases, air pollution and fossil fuel usage, we are constantly pushing our vehicles to new heights with increased fuel economy standards and lower tailpipe emissions. These global emissions standards are continually changing and becoming more stringent each year. This, in turn, has created the need for smarter and more sophisticated exhaust after-treatment systems. At the centre of these aftertreatment systems are an array of sensors designed to monitor and control the different aspects of the vehicle’s performance and operating condition. Included in this range of new sensors is the Exhaust Gas Temperature Sensor (EGTS), a commonly over-looked and ignored component. These sensors play a very important role in the overall health and performance of the vehicle and its exhaust system. Generally, when we think of an EGTS, we tend to think that it’s only used on diesel powered vehicles. For the most part, this is true. High-temperature EGTSs were introduced on diesel vehicles in 2007, and it is estimated that there are currently more than 260,000,000 Sensors in Operation (SIO) around the globe today. On most vehicles, there are between three and six EGTS’s per vehicle. On newer vehicles using Gasoline Direct Injection (GDI), we will begin to see EGTSs being used on these more advanced exhaust aftertreatment systems. The primary role of the EGTS is to read the temperature of the exhaust in multiple

locations throughout the exhaust stream and send that temperature information to the engine control module (ECM). The ECM will then take this information and use it to control the exhaust after-treatment system to reduce harmful emissions and maximise vehicle performance and efficiency.

With multiple vehicle processes affected by the EGTS, it is crucial that they are performing within their limits. The systems affected include the Diesel Particulate Filter (DPF), Diesel Oxidation Catalyst (DOC) and Selective Catalyst Reduction (SCR) systems. The potential consequences for failing to replace an EGTS in a timely manner may include: 씰 씰 씰 씰 씰 씰 씰 씰

A clogged DPF Improper regeneration of the DPF Replacement of the DPF Over-fuelling Increased exhaust temperatures Failure of internal engine components The appearance of the ‘Check engine’ light The vehicle is put into an idle only state, more commonly known as limp mode

Not all EGTSs are created equal; there are many different types and styles of an EGTS. Some of these differences include: Closed and Open lower shields, Inconel and Stainless-Steel materials, Insertion depths and Fitment angles, Connectors, PTC and NTC Resistance types, and many temperature rating differences. The correct EGTS OEM base style sensor replacement is essential. Walker Products offers a full line of aftermarket Exhaust Gas Temperature Sensors (EGTS), with over 300 SKUs, all being Euro 6 compliant. This provides the automotive aftermarket with the competitive program needed to service this technology trend, and combats premature failure caused by excess pollutants in the exhaust system as the vehicle ages.

For more information online, go to www.rdr.link/FI011 Tech and installation videos are also available at www.rdr.link/FI012

PROFESSIONAL MOTOR FACTOR OCTOBER 2019 35

EXHAUSTS & EMISSIONS

Glowing up in the world Denso takes a look at how glow plugs have evolved in line with modern vehicle requirements to become an essential part of the diesel car parc.

glow plug is, essentially, a heating device used to aid the start-up of diesel engines. During cold weather conditions, the mass of the cylinder block and cylinder head within a diesel engine causes the compression heat to be absorbed, preventing ignition. Glow plugs solve this problem. Glow plugs have a heating element at the tip. They are situated in each cylinder of the diesel engine, reaching hot temperatures, providing enough heat for ignition and combustion processes.

Early glow plugs The earliest glow plug designs were almost completely unrecognisable from those that are available on the market today. The first glow plugs had a very basic design, consisting of a very thick metal sheet, which contained a high temperature capacity wire rolled up into one or a few coils as a resistor. They were typically low voltage and therefore very slow, with an average heating time of around 60 seconds. Every time the glow plug was exposed to the combustion gas, its lifecycle was shortened and if just one glow plug failed, the entire circuit shut down, causing complete engine failure and a big repair job for technicians. Vehicle manufacturers (VMs) wanted more reliable glow plugs to ensure

successful ignition, and as diesel engines became more powerful, it was also important that glow plugs had a higher voltage. This led to the development of the sheathed glow plug.

Single coil Unlike early glow plug designs, single coil glow plugs had a resistor made by a thin wire rolled into several coils. This was placed inside an iron tube, welded to one side and filled with insulating powder, before being pushed into the external iron cast body. The result was a considerably more durable and effective component. The low resistance of the glow plug meant

it could effectively withstand higher voltages and heating temperatures, making for more efficient engine performance. The single coil glow plug also helped towards overcoming the issue of wear associated with combustion gas exposure. With an optimum property profile, these glow plugs combine operating voltage, maximum pre-heating temperature, heating time and afterglow periods to meet the requirements of all vehicles, with a high resistance to chemical, mechanical and thermal loads, thus resulting in a longer service life.

Double coil By the time the 80s arrived, VMs wanted even more instant ignition, prompting further glow plug developments. In response, the double coil, self-regulating glow plug was born. Unlike traditional, monofilament glow plugs, which were made from a single wire, typically using nickel, double coil glow

1920s

1970s

1990s

Glow plugs are invented for diesel vehicles

Introduction of sheathed glow plugs

Denso becomes the first OE manufacturer to produce ceramic glow plugs

1963

1980s

2005

2019

Denso begins manufacturing OE quality glow plugs

Double coil, self-regulating glow plugs enter the market

Denso launches OE-quality glow plug range in European aftermarket

Denso leading in European IAM coverage

36 PROFESSIONAL MOTOR FACTOR OCTOBER 2019

plugs had two serial resistors inside the tube. The additional resistor acted as a regulator and would play a major role in improved glow plug accuracy.

Previously, in monofilament glow plugs, heating was inversely proportional to resistance; if resistance was low, the plug would heat very quickly and burn out, whereas if the resistance was high, the plug would heat slowly at a low temperature. The addition of a selfregulating resistor gave the glow plug a positive temperature coefficient, meaning that the hotter the glow plug became, the higher its resistance was. This allowed the glow plug to reach a higher temperature in a shorter space of time, delivering effective engine ignition in just seven seconds.

Evolving materials in line with legislation Diesel vehicles came under intense scrutiny for emissions during the 1990s, with strict limitations imposed on vehicle air pollutants. This new legislation also included glow plugs, which it stated, must be started for a preheating phase and remain warm for around 90 seconds to better aid ignition during cold periods. Named post-heating, this process would have a

positive impact on glow plugs, helping to limit emissions in addition to accelerating engine start up. However, typical glow plug designs required different materials in order to comply with post-heating requirements. As such, manufacturers began investigating new alloys and manufacturing processes to evolve monofilament glow plug designs.

Ceramic plug Denso claims to have been the first OEM to produce ceramic glow plugs, improving ignition performance and reducing emissions within the new legislation. The conductive nature of ceramic material means the heating element can withstand higher temperatures with a longer operating life. The developing temperature control technology for glow plugs has led to increased temperatures at a faster rate, better combustion at high temperatures and a longer shelf-life.

Instant heating Denso also introduced double-coil technology with instant heating for metal glow plugs, delivering a self-regulating resistor that enables quick engine start-up, and reduced noise, vibrations and emissions. For more information online, go to www.rdr.link/FI013

EXHAUSTS & EMISSIONS

Maintaining standards in a continent of change

Mark Blinston, Commercial Director of BM Catalysts, assures the aftermarket that despite uncertainty in the state of European affairs, the company will continue to provide its usual services.

mproving air quality by reducing harmful emissions has been a priority for most for as long as many of us can remember. For the UK automotive sector, the drive for emissions reduction has been primarily powered by EU legislation since 1970. Euro emissions standards, or Euro levels, were introduced in 1992 to limit the acceptable levels of tailpipe emissions of cars and light commercial vehicles in order to reduce their adverse impact on both health and the environment. With the status of Brexit uncertain, it remains unclear whether there will be significant changes regarding the emissions standards set for the country. Euro emissions standards have been vital in reducing the permissible levels of harmful pollutants emitted within exhaust gases, with each tightening standard prompting huge strides forward in the development of new emissions control technology. Euro emissions standards are now at their most restrictive iteration, Euro 6, with all passenger vehicles both diesel and petrol required to meet the lowest pollutant levels set by the legislation to date. Whilst the NOx limit for petrol cars was retained at 60 mg/km, the allowable NOx level amongst diesel cars dropped tremendously to a maximum of 80 mg/km, in comparison to the Euro 5 requirement of

38 PROFESSIONAL MOTOR FACTOR OCTOBER 2019

180 mg/km. It is important that people have a sound understanding of Euro levels, as more and more cities across Europe have already introduced, or are beginning to adopt, ‘Low Emission Zones’ (LEZ) in an effort to eliminate badly polluting vehicles. LEZs are ‘clean air’ zones that restrict the type of vehicle that can enter defined areas at certain times of the day, with hefty penalties and fines in place for non-

compliant motors. Although this initiative is becoming more common in major European cities, motorists need to be aware that different Euro levels and requirements are set for each zone. In London, for example, the LEZ operates mostly across Greater London, whilst the ’Ultra Low Emission Zone’ (ULEZ) covers the same congestion charge areas of Central London. It is a common misconception that the two are

interchangeable, so drivers are advised to always double-check before driving through zones they are unfamiliar with to avoid heavy charges. Londonâ&#x20AC;&#x2122;s ULEZ requires that cars meet a minimum of Euro 4 emissions standards for petrol and Euro 6 for diesel. Vehicle owners should also be aware that it is a legal requirement to only fit replacement emissions control devices that are correctly approved for the vehicle and to the vehicleâ&#x20AC;&#x2122;s corresponding Euro level. A replacement part cannot be approved to a lower Euro level than that of the original vehicle. For example, if the vehicle is Euro 6, then the replacement catalyst or DPF must also be approved to Euro 6. Fitting a Euro 5 part to a Euro 6 vehicle would be illegal. The cataloguing of aftermarket parts can be complex and many consumers remain unaware of the Euro level of their vehicle. Some catalytic converters and DPFs may look physically identical to one another, but are actually very different in terms of what they are legally approved for sale to fit. It is the responsibility of everyone, from the manufacturer to the distributor and even the garage to ensure that the part in question is of the correct Euro level for the vehicle.

BM Catalysts, as aftermarket manufacturers, remain responsible for developing products that conform to the legislative requirements, and the company insists that will not change. As one of Europeâ&#x20AC;&#x2122;s leading manufacturers of aftermarket catalytic converters, DPFs and front pipes, the company is committed to ensuring that standards are met. This is showcased by its homologated catalysts and DPFs being compliant with the appropriate European legislative requirements. BM Catalysts also invests heavily in its online catalogue with the aim of providing as much information as possible when seeking out the correct parts for a vehicle. The company also has a technical helpline available should further advice be required. Whether the UK leaves the EU or not, BM Catalysts wants it known that the quality of its products will remain unchanged. However, should the UK leave the EU as intended, it is possible that emissions targets and vehicle requirements may change. According to the UK Home Office, the Department for Transport (DfT) will take over the application and implementation of CO2 standards for cars and vans registered in the UK. UK-specific targets will be implemented, but they are expected to be

at least as ambitious as the current EU standards. UK registrations and level of compliance, on the other hand, will be monitored and imposed by the Secretary of State for Transport.

For more information online, go to www.rdr.link/FI004

PROFESSIONAL MOTOR FACTOR OCTOBER 2019 39

EXHAUSTS & EMISSIONS

Fighting vehicle exhaustion The demand for exhaustrelated sense and control components continues to increase as vehicle manufacturers now rely on a host of electronic devices to achieve cleaner combustion. However, with these operating in some of the most hostile environments in terms of heat and toxicity, they are highly prone to failure.

ith this need for exhaust-related components continuing to increase, Elta has witnessed a clear shift in the product pareto. In order for motor factors to help workshop customers ensure they are fully diagnosing faults and getting to the true cause of the problem, it is imperative that they are aware of the exhaust related components that generally fail most often and why they do so. FACTOR TIP: MOT failures are increasingly occuring due to emissions related sensor faults, so stock the top pareto to meet demand.

Exhaust Gas Recirculation Valves Fundamentally, the EGR valve reduces harmful nitrogen oxide (NOx) emissions from the exhaust gas. This helps the VMs meet increasingly stringent environmental targets set by European Regulations. FACTOR TIP: Pass on simple advice to workshops, such as, if replacing the EGR valve and the old part is clogged with soot/carbon, clean the exhaust system with a product like Terraclean before fitting the new part. This will reduce return rates and improve customer satisfaction.

40 PROFESSIONAL MOTOR FACTOR OCTOBER 2019

Lambda Sensors Lambda sensors improve the efficiency of combustion engines and help reduce harmful exhaust emissions, such as carbon monoxide. They operate by measuring the amount of oxygen in the exhaust. An efficient engine requires a specific amount of air and fuel in its cylinders at combustion, with the perfect ratio being 14.7:1 (14.7 parts air to one part fuel). FACTOR TIP: When selling a new exhaust, recommend that Lambda sensors are purchased too, as they are often damaged when they are removed from the old exhaust and may be near the end of their life anyway. This saves time in the long run and increases sales.

Exhaust Gas Temperature Sensors Exhaust gas temperature sensors protect vital exhaust components from overheating and help to control emissions. They are also used in several combustion control processes in both diesel and petrol engines, including selective catalytic reduction, turbo boost, exhaust gas

recirculation and diesel particulate filter (DPF) regeneration. FACTOR TIP: In common with Lambda sensors, when selling a new exhaust, recommend the exhaust gas temperature sensors are purchased too, as they are also often damaged when being removing from the old exhaust.

Exhaust Gas Pressure Sensors The exhaust gas pressure sensor or exhaust back pressure sensor (EBP) is a key component in the DPF regeneration process. The DPF traps particulate matter and soot, preventing it from harming the environment. The EBP sensor monitors the pressure before and after the DPF, to identify a difference in pressure caused by a build-up of soot. It then instructs the ECU to initiate DPF regeneration.

FACTOR TIP: On many Fords, the vaporiser is thought to be the main cause of DPF issues. This is invaluable advice to pass on to workshop customers, as the rise in demand is certain to continue.

New to Range

Fuel Vaporisers DPF regeneration requires extremely high temperatures for soot to be removed from the DPF by combustion. When normal driving conditions do not allow for this temperature to be reached in the exhaust system, additional processes must be introduced to raise the heat. Traditionally, post-injection of unburned diesel fuel into the combustion chamber provides the catalyst and raises temperatures. However, this has been found to cause oil dilution leading to premature engine wear or more frequent servicing. Fuel vaporisers go some way to solving

this problem, as rather than being injected directly into the combustion chamber, fuel is directed to the fuel vaporiser. The vaporiser then uses an integrated, electrically heated glow plug to evaporate the fuel before injecting it into the exhaust gas stream ahead of the catalytic converter/diesel oxidation catalyst. Vaporised hydrocarbons are then burnt on the catalytic converter, releasing energy from exothermal chemical reactions and raising the temperature before the DPF, allowing for regeneration to occur without oil dilution or the need for additional cooling.

Elta has introduced another exhaust sensor-related product that is increasingly necessary to allow technicians to undertake a full, thorough repair. EGR valve coolers are integral to the performance of the EGR values, so must be part of a comprehensive EMS programme. The initial range of 32 part numbers comprises coolers, valves with coolers and cooler inserts caters for 154 applications, which represent more than three million vehicles in the current car parc. The range features QR codes on the packaging, enabling installers to access a quick link to product specific fitting and technical advice, without having to open the box. For more information online, go to www.rdr.link/FI014

EXHAUSTS & EMISSIONS

Inside the factory PMF finds out what goes on behind closed doors at EuroFlo, specifically when it’s expanding its product range. This Quality Control Plan is used during production to enable operators to assess and maintain the highest quality standards at each step of the production process.

ith what is already a big range of exhausts, catalytic converters and DPFs in the UK aftermarket, you might think that EuroFlo is happy to rest on its laurels. However, that couldn’t be further from the truth; every year, the company aims to develop, and delivers hundreds of brand new part numbers into its already sizeable range. So, how does that happen? The answer may surprise you. The planning and development of a new EuroFlo part number begins as soon as a new vehicle arrives on the roads. With so many variables affecting the performance of an emission system, it’s important that the company is ready when it needs to be. The first step is to create a part number for each component. This enables EuroFlo to accurately gauge customer demand when it begins. The company carefully records all requests, and when demand is deemed to be sufficient, actual part number component development begins. The first step in the development process is to purchase several original equipment samples. These samples are carefully studied, measured and de-constructed.

Using specially designed software, EuroFlo engineers determine precisely the type of raw material to use for each component, as well as all of the operations required to produce it. The software also helps to identify the correct tooling, settings and tolerances.

Jig construction now begins. A jig is a specially constructed frame that is built around the sample exhaust, cat or DPF, and so fits it perfectly. The jig is precisely engineered with various fixing points and clamps to ensure that all relevant points of the new exhaust, such as brackets, pipes, flanges, etc., are in precisely the right location. All jigs are approved and signed off by the Quality Controller before being released into the production process. The jigs are used in production to ensure that all of the previously mentioned aspects of the newly manufactured product are an exact match for the original equipment.

Once all of the required measurements and related information are acquired, the company creates a Quality Control Plan that specifies a detailed set of instructions for manufacturing every individual component that will make up the new part number. Preliminary production begins with a short run that enables EuroFlo to fully test the production process. At this point, the company encourages feedback from the operators, who may suggest more efficient processes to optimise production. All suggestions are considered by the Production Director, who decides whether to implement them. When the new component goes into production, homologation certification is

42 PROFESSIONAL MOTOR FACTOR OCTOBER 2019

carried out by performing real-life tests on a specification approved vehicle by an official approved testing centre. These tests ensure that the new EuroFlo product performs at least as well as the OE product. Only once all of these steps have been carried out can the company release the new component into the market. The new products are moved into EuroFloâ&#x20AC;&#x2122;s National Distribution Centre to join its existing stockholding of approximately half a million

exhausts, catalytic converters and DPFs. Every day, thousands of EuroFlo emissions components are dispatched from the companyâ&#x20AC;&#x2122;s National Distribution Centre to its 13 strategically located regional distribution centres, ensuring that stock is available when motor factors, and perhaps more importantly, their customers, need it.

For more information online, go to www.rdr.link/FI015

WINTER PRODUCTS & LIGHTING

The imitation game Counterfeit products are rife within the automotive industry; fake components are compromising the safe operation of vehicles, putting drivers, passengers and pedestrians in danger. How do manufacturers deal with this problem?

hilips has launched a new webpage, providing details of its authorised distribution partners both in the UK and Ireland, as it continues its fight against counterfeit lighting products in the automotive industry. Lumileds has spearheaded the campaign against fake lighting products for many years; for example, it introduced new packaging for all of its Philips HID xenon headlight bulbs, so customers could check their authenticity by either scanning a QR code or typing an online verification code into a dedicated webpage. Philips’ Certificate of Authenticity (COA) is a proactive solution in the fight against fake Philips headlight bulbs, which are still available through online and offline distribution channels. Not only are these headlight bulbs poor imitations and of inferior quality compared to the genuine original equipment, they are illegal to buy, sell or be in possession of. In 2017, following raids seen on the BBC’s Fake Britain, where hundreds of counterfeit xenon bulbs were seized, a successful prosecution took place. Lumileds Business Development

Manager Automotive – UK and Ireland, Richard Armstrong, said, “To safeguard our customers, we have published information as to who our genuine distribution partners are. Having this list gives everyone peace of mind. “We remain committed to protecting our customers from counterfeit products, which are not just illegal, but risk the health and safety of motorists, passengers and people in the vicinity of the vehicles fitted with these poor imitations. “We need to ensure we’re a step ahead of those distributing these fake headlight bulbs, and we will continue to invest our time and resources, creating new technology, information and messages in the fight against counterfeiting. “This is an ongoing and dangerous issue, but it is one that we can assure all of our dedicated and loyal customers that we’re doing everything we can to halt.”

What’s included in the price of a fake bulb purchase? The lifetime is likely to be inferior to original lamps Interference with the radio can be created The vehicle may not pass a technical vehicle inspection Insurance coverage may be withdrawn Damage may be caused to the headlight and car electronics The airbag may be ejected prematurely Oncoming drivers may be dazzled

For more information online, go to www.rdr.link/FI016

PROFESSIONAL MOTOR FACTOR OCTOBER 2019 45

WINTER PRODUCTS & LIGHTING

A purified cab is a safer cab Driving a vehicle brings with it the risk of inhaling the bad odours and gases that consume its interior. As a means of preventing this from happening, Primalec talks us through its solution.

rivers spend a lot of time in their vehicles, and even with the A/C on, the air they breathe can get stale and unpleasant. Germs, bacteria, allergens, unpleasant odours and many other air contaminants also accumulate. Whether from coughs and sneezes, takeaway food, spilt baby milk, wet dogs, tobacco smoke, polluted urban air or from moulds and spores in the heater and A/C evaporator chamber, it’s vital to take action against these contaminants. Primalec claims that its Airco Shield Purifier provides a cleaner, medically safer environment in cars, trucks, tractors, diggers, boats, or caravans, making journeys more pleasant and less distracting. The Airco Shield Purifier can provide a new profit stream for motor factors’ independent garage customers in the winter months. For a modest investment, they get a profitable new customer service proposition, with no consumable costs. The benefits of the purifier include: 씰 It’s easy to use and works while the user does other work 씰 Kills bacteria and germs, and destroys mould spores 씰 It provides a medically safer and more pleasant in-car environment 씰 Eliminates nasty odours at their source 씰 Eliminates virtually all odours without masking them 씰 Leaves a freshened clean air interior

46 PROFESSIONAL MOTOR FACTOR OCTOBER 2019

씰 There are no chemicals and no REACH

a vehicle only takes around 30 minutes.

compliance to worry about

How does it work? The Airco Shield Purifier uses the natural power of ozone (O3) to eliminate bad smells, smoke, mildew, bacteria and allergens. It creates ozone using shortwave ultra-violet inside a chamber within the machine. Ozone is one of the most powerful and effective eliminators of tobacco smoke and many other contaminants, including odours from pets, rodents, mould, mildew, fast food, cooking and other sources.

How does the A/C evaporator chamber become unhygienic? Moisture in the air collects on the evaporator core’s external surfaces where it condenses into water. Most water drains out, but some stays put. When the vehicle is not running, the dark, wet and warm evaporator chamber is an ideal breeding environment for the moulds and bacteria that cause unpleasant odours, often reminiscent of ‘old socks’ or ‘dead mouse’. As the mould matures, it gives off spores, which join bacteria, pollen and other particles that dislodge to join the airflow into inhabitants’ nasal passages and lungs as they breathe.

When should the vehicle be Airco Shield O3 Purified?

It seeks out harmful bacteria and allergens in every nook and cranny by permeating the fabrics of upholstery, seats, roof linings and trim, as well as the fan blown air circulation system – and treating

For a motor vehicle, every six months is the recommended interval between treatments, but if occupied for long periods every day, or if frequently used with a full passenger load and/or dogs, then shorter intervals may be desirable. In any case, purify the vehicle when changing the cabin air filter. Primalec Director, Richard Doran, said, “I am sure that everybody has at some point experienced a bad smell in a vehicle. The Airco Shield Purifier can eliminate these smells using ozone, which is an extremely powerful odour remover.

“The Airco Shield Purifier can provide a new profit stream for motor factors’ independent garage customers in the winter months.” “It represents a great new profit opportunity for factors, workshops and air conditioning specialists who can transform the environment inside a customer’s vehicle, making it a much better smelling and healthier environment. “It is quick and simple to use; treating a vehicle takes just 30 minutes and for a modest investment, and no consumable costs, factors and workshops will get a highly profitable new customer service proposition. We’ll even supply consumer leaflets to help workshops sell the service.”

Full details of Primalec’s range of products are featured in the company’s latest product catalogue, including its Glo-Leak UV, Primalec and Snow Leopard brands, as well as Neutronics and T-Line branded products.

For more information online, go to www.rdr.link/FI017

WINTER PRODUCTS & LIGHTING

Brushing off the cold With the prospect of winter looming, it’s the ideal time for motor factors to recommend to garages the offering of a seasonal safety inspection of their customers’ vehicles. ZF Aftermarket suggests some of the more important items to check in the vehicle’s safety-critical systems.

hese checks are especially important here in the UK, as we make more extensive use of salt to grit roads than in many other European countries. This adds further potential for the corrosion and abrasion of vehicle components, so it’s vital that they’re maintained as well as possible in order to face the onslaught.

Steering Steering rack, tie rod and track control arm boots, gaiters and bellows must be fully intact to protect the precision ball joints within (Figure 1). It’s even more important to

check these before cold, wet weather sets in and salt/grit becomes a regular addition to the road debris thrown at exposed chassis components. Ingress of abrasives lubricated by water can quickly erode a ball joint, reducing handling precision or even causing it to fail completely. If any components are in less than pristine condition, replace them in axle pairs. Both Lemförder and TRW supply individual steering parts for most vehicles in the UK parc, while TRW also offers complete ‘corner modules’ comprising the braking, steering and suspension components for each corner of the car.

Suspension

Image: Fig 1 A damaged ball joint boot will allow rapid wear of the joint

48 PROFESSIONAL MOTOR FACTOR OCTOBER 2019

Check road springs for chips and other damage; the resulting corrosion combined with cold winter conditions can cause springs to fracture. Shock absorber piston rods are particularly susceptible to damage caused by gritting salt. Make sure that the protective gaiters are present and undamaged, and securely attached to the damper tube if it’s a type designed to do so. This will prevent damage to the plating on the piston rod, which in turn could tear the piston rod seal and cause oil leaks (Figure 2). If any parts are missing or damaged, a Sachs or Boge service kit for the vehicle contains replacement gaiters and spring assisters (Figure 3).

Image: Fig 2 Shock absorbers develop oil leaks when corrosion or grit tears the piston rod oil seal

Brakes Efficient and evenly-balanced operation of the braking system is essential, particularly in winter driving where a lighter touch is often required to prevent skidding on slippery surfaces. A partially seized brake piston or caliper guide pin can cause drag and/or a lack of braking effort at the affected wheel, unsettling the handling of the vehicle. Drag can also overheat the brake pads or warp the brake disc, causing Image: Fig 3 A Sachs or Boge Service Kit comprises replacement spring assisters and gaiters

brake fade or judder. Check the brake calipers for signs of corrosion or seized pistons, and clean and lubricate caliper guide pins with the vehicle manufacturer’s recommended silicone or ceramic brake grease (Figure 4). TRW offers brake cleaning fluid and replacement parts where required – it’s advisable to replace calipers in axle pairs, as any problems found on one side of the vehicle are likely to soon afflict the other, given that they have performed a similar duty cycle. Handbrake cables are easy to overlook when considering winter checks, but any damage to the outer sheath will allow water ingress – in freezing temperatures, the ice formed can restrict the operation of the handbrake, preventing it being applied or released fully. The condition of rubber parts, especially brake hoses, should also be thoroughly checked – these are more susceptible to cracking at low temperatures, particularly as they age (Figure 5). Test brake fluid for contamination before topping up. ZF Aftermarket recommends that a high specification brake fluid tester is used – the type that measures the fluid’s boiling point, rather than a pen-style

humidity tester that only gives an approximation of water content. TRW offers DOT4 brake fluid that is specially developed to provide the low viscosity characteristics required in the latest Electronic Stability Control (ESC) systems.

Electronic Stability Control systems Combining anti-lock braking, traction control and lateral stability functions, ESC has been a standard fitment on all new cars since 2014. Brian Newell, Technical Field Sales Manager at ZF Aftermarket, says, “Drivers take ESC very much for granted, not even being aware in many instances that it’s helped them retain control during adverse weather conditions or an unexpected situation on the road. But for these stability controls to function correctly, it’s important that workshops maintain the steering, suspension and braking systems on our vehicles in prime condition. “Following ZF Aftermarket’s guidelines and replacing any worn or damaged parts with OE quality components will certainly help to ensure a safer winter driving experience.”

Image: Fig 4 Clean caliper guide pins to ensure free caliper movement

Image: Fig 5 Check rubber parts for perishing or cracking

For more information online, go to www.rdr.link/FI018

WINTER PRODUCTS & LIGHTING

Re-lighting the fire Hellaâ&#x20AC;&#x2122;s new bulb packaging makes for greater clarity and an enhanced sales appeal.

ood visibility is vital for road safety, and as a result, Hella is continuously working to improve its existing lighting systems and aftermarket programme. Reliable and powerful headlights are crucial to drivers, particularly during the upcoming season, and therefore, factors must see this as an upselling opportunity that they can take advantage of. Hella has revised its range of bulbs for cars, commercial vehicles and motorcycles. This is reflected in the new carton and blister packaging, as well as a new colour scheme, which is designed to support the retail sector with a transparent front and back, making it easy for the end user to search for and select the right product. Beside the fact that bulbs tend to have a similar life span, there are other best practice principles behind why Hella recommends that when one has failed, both bulbs are replaced at the same time. One is output consistency, because despite being the same wattage, the older bulb is likely to be less bright than a new

50 PROFESSIONAL MOTOR FACTOR OCTOBER 2019

one simply as a consequence of its use, so there could be an imbalance, leading to poor visibility during winter months. Another is labour related. The time required for a bulb change in some applications is surprisingly long, as considerable dismantling is needed to access them, so replacing both is far more cost-effective. This new packaging ensures that product categories, such as Standard, Performance, White Light and Long Life, are recognisable at a glance. Furthermore, icons and QR codes are also on the packaging and provide additional information on service life or light colour, and show suitable applications and vehicle types, making important information quick and easy to access. Hella is dedicated to providing the best information for factors to effectively sell on its products to their customers and with the new bulb packaging, there are many elements factors can use to upsell, especially when it comes to the type of bulb the driver is looking for. The Standard

bulb is in yellow packaging, and is reliable and provides good value for money, whereas the Performance range, which is in grey or dark blue packaging, is for more light with better visibility, and is ideal for passionate drivers. The green-clad Long Life has an extended lifetime and lasting performance, as it has up to three times longer lifetime than required by ECE, making it low maintenance for drivers. Finally, the White Light in pale blue has up to 30% more light compared to standard halogen lights and is well suited to â&#x20AC;&#x2DC;stylishâ&#x20AC;&#x2122; drivers. By stocking these products, factors will have the tools to match the bulb to the needs and aspirations of the end user. These bulbs are the ideal solution for the workshop, as they are high quality products from a trusted brand, which cater for every type of driver, so they are easy for factors to sell and provide a good profit margin.

For more information online, go to www.rdr.link/FI019

WINTER PRODUCTS & LIGHTING

Seal of approval CTEK, a specialist in the care and maintenance of vehicle batteries, has announced that its PRO120 Battery Charger and Power supply is now approved by Mercedes-Benz GSP. The unit meets W 000 588 00 81 00 charger requirements as described in Mercedes-Benz Workshop-Information-System (WIS). PMF finds out more.

ecognised for its ability to ‘charge and recharge starter batteries without disconnection from the on-board electrical system’, this unit can deliver up to 120A of battery charge or battery support safely and efficiently, and it’s also very simple to operate. The PRO120 restores, charges and reconditions the battery using a patented multi-step charging process and is compatible with all types of 12V battery, including lithium (LiFePO4). The PRO120’s unique patent that is applied for Adaptive Charging mode automatically recognises the size of the battery and selects the optimum charging settings for the fastest charge – making operation quicker and easier than ever. In Supply mode, the PRO120 Delivers 120A of power, even at 13.8V, to support uninterrupted flashing and diagnostic

procedures, enabling these procedures to be completed within the standard time set by Mercedes. It features Resonance Converter charging technology for a rapid response to any changes in power demands, so the PRO120 can meet the exact changing current needs during flashing and diagnostic procedures. Workshops can avoid stalling of the process and/or damage to vehicle components by using the PRO120. Henk Lubberts, Director Global OE at CTEK, said “Our PRO120 unit is proving to be the professional workshop’s choice thanks to its safety, reliability, power and guarantee that it will help technicians to get the job done in the shortest possible time. This approval from Mercedes is a real testament to this, and we are really proud of this recognition.”

For more information online, go to www.rdr.link/FI020

PROFESSIONAL MOTOR FACTOR OCTOBER 2019 53

Product spotlight

SEALEY: RECHARGEABLE FOLDING INSPECTION LAMP Sealey’s new Rechargeable Slim Folding Inspection Lamp features 12 SMD LEDs which produce up to 500 lumens, and is operated by a rolling dimmer switch. This product has a variety of uses; it can be used in confined spaces with a 6mm minimum thickness, the arm can be rotated 180°, folded back for use as a hands-free inspection lamp, and the 1W SMD LED can be used as a directional torch, which is perfect for when the user needs to direct the light. Also able to be folded away, it can become small and compact, which makes it suitable for keeping in the user’s pocket. Last of all, it is appropriate for hands-free operation due to it being built with three magnets and a hanging hook. Not only is this inspection lamp powered by a 3.7V 2.6Ah rechargeable Liion battery which lasts for up to eight hours, it also comes with a USB charging lead. This product can be purchased individually, as LED1801, or as a package, LED1801K. The latter, Sealey’s Rechargeable Floodlight/Inspection Lamp Docking Station, is supplied as a kit with two LED1801’s, a 5V-2A mains adaptor and a 1m USB charging cable. When the inspection lights are docked, they can be

54 PROFESSIONAL MOTOR FACTOR OCTOBER 2019

“This Inspection Lamp is powered by a 3.7V 2.6Ah rechargeable Liion battery which lasts for up to eight hours.”

charged using the two charging points with individual LED charging level indicators, or it can also be used as a floodlight.

For further details, or to view Sealey’s complete range, go to www.rdr.link/FI021

What's New? BRAKE PADS TMD Friction has launched a new range of DON brake pads for the light commercial vehicle sector. The price and performance balance of DON brake pads can increase vehicle efficiency, particularly for vans that are designed for intensive use over short trips. The transporter range is also more environmentally friendly, as the pads are 100% copper-free, and copper particle deposits on the road can be extremely damaging to the environment. Go to www.rdr.link/FI022

LIGHTWEIGHT ALUMINIUM STEERING TURNTABLES These new steering turntables by Gunson Tools are supplied as a pair and enable the user to check the steering angle on full lock to ensure the steering is centralised; check toe in/toe out on turns; and check the caster and KPI (king pin inclination) when used in conjunction with the company’s 77099 Caster, Camber and KPI gauge. A big advantage of this is that they are manufactured from aluminium, and are thus lightweight and easily portable. They are suitable for use on both classic and modern vehicles, as they can handle a maximum weight each of 2,000kg. The turntables can be used on a vehicle hoist in conjunction with a 3D wheel alignment machine, or used on a level workshop floor as stand-alone turntables. The turntables can be locked to keep them central as the vehicle is positioned onto the turntables, then the locking pins are removed to begin checking and adjustment. Go to www.rdr.link/FI023

ENGINE TREATMENT

VIDEOS Andy Savva, The Garage Inspector, is presenting a series of videos to highlight Philips’ automotive and workshop lighting offering, explaining how technicians can stay safe and profitable in the workplace, as well as offer more safety and comfort to their customers. Throughout the five-part series, Andy offers technical and business advice, such as how upselling and upgrading headlight bulbs can be a healthy revenue stream, and he explains that technicians should always change headlight bulbs in pairs and offer a free headlight check to motorists. Go to www.rdr.link/FI024

56 PROFESSIONAL MOTOR FACTOR OCTOBER 2019

TerraClean has launched a new Engine Treatment, which is designed to complement its intensive engine decarbonising service. The new 354ml pour-in product reduces friction and engine wear while increasing power and fuel economy. TerraClean Engine Treatment is also formulated to reduce white sludge, and works with all motor oils, including APO GF-5 and in petrol and diesel engines. For best results, the product should be added after an engine oil change. The TerraClean product range has been expanded with the introduction of a GDi Pressurised Kit, featuring a GDi Rinse and a GDi Clean aerosol can containing TerraClean Fuel Injector cleaner and rinsing agents that use molecularly modified gasoline to clean GDI systems intake valves, without the need to disassemble parts of the intake assembly. It also comes with an OEM approved Induction Tool, to offer a complete GDi Service to motorists. The result is a highly effective clean in a fraction of the time and at a lower cost than the laborious process of walnut blasting. Go to www.rdr.link/FI025

BRAKE DISCS ZF estimates that by 2030, around one third of all vehicles produced globally will be electric or hybrid electric. To meet the needs of a growing emobility market, ZF Aftermarket is also continuously expanding its product portfolio. In line with this, the TRW brake disc product range has been extended to include parts for the electric vehicle, Tesla Model S. TRW branded brake discs for the Tesla Model S are manufactured using High Carbon Grey Cast Iron Material (GG15 HC). This allows the discs to run cooler, meaning they are less likely to distort and suffer from NVH problems such as hot judder and brake squeal. Component noise reduction is an extremely important aspect of part development for electric vehicles, as it significantly affects driver comfort. Go to www.rdr.link/FI026

OIL Millers Oils’ Trident range has been updated with the introduction of four new products, taking the total number of oils in the range to 10. Blended in the UK, the range offers a wide range of viscosities and specifications. Suitable for both petrol, diesel and hybrid engines, Trident 10 covers the majority of the UK car parc. Benefits of the Trident 10 range include: Better fuel economy and reduced engine wear Improved combustion Maximum engine protection Efficient cold-start (down to as low as -30°C) Protected and prolonged engine life Achievable level of performance throughout the OEM oil change interval Catalyst and DPF compatible Go to www.rdr.link/FI027

REVERSIBLE ALTERNATOR/STARTER MOTOR Autoelectro has introduced its AEG9008 reversible alternator/starter motor. The unit fits the Peugeot 3008 and 508 HYbrid4 models. The AEG9008 is a mild hybrid unit that incorporates a combined starter/alternator for the start-stop system, while supporting higher voltage power (415V) to the vehicle’s electric drive motor and battery system. The HYbrid4 has a 163bhp 2.0-litre fourcylinder turbo diesel engine, a 1.1kWh nickelmetal hydride battery and a 20kW (27bhp) electric motor that drives the rear wheels. Go to www.rdr.link/FI028

NEW REFERENCES LuK, INA and FAG all feature in Schaeffler’s latest new-torange bulletin. Three new part numbers have been released – covering kits for LuK clutch, INA timing chain and FAG wheel bearings – to cater for various models and engine specifications. The first focus is on a new LuK RepSet Pro, a complete one-box solution for hydraulic clutch systems, containing both a clutch kit and concentric slave cylinder (CSC) inside the box. The new kit is fitted to Ford Galaxy, S-Max and Mondeo (2014onwards) models with both 2.0 TDCi and 2.0 TDCi Bi-Turbo engines. Switching to INA, there is a new complete timing chain kit repair solution for Volkswagen Audi Group applications fitted with 1.4 TSi and 1.6 (2008-2016) engines. These include the Audi A1 and A3; SEAT Alhambra, Altea, Altea XL, Córdoba, Ibiza and Leon; ŠKODA Octavia II, Rapid and Yeti, as well as the VW Beetle, CC, Golf V/VI, Passat, Polo, Scirocco, Sharan, Tiguan and Touran. Meanwhile, FAG announced the arrival of a new Generation 3 (Gen.3) wheel bearing kit, suitable for all Audi A4 models from MY2015. Gen.3 wheel bearings are the very latest complete bolt-on ‘hub units’ with a twin flange, often featuring magnetic encoder rings and cabling for safety systems. Go to www.rdr.link/FI029

TYRE PROFILER Absolute Alignment has introduced a new drive-over Tyre Profiler to its range that instantly assesses tyre wear as vehicles enter the workshop. Customers receive a professional print-out regarding the condition of their tyres, which also indicates whether a full wheel alignment is required on the vehicle. Suitable for small or large workshops, a floor or in-ground mount is available to suit every outlet and with no moving parts, it ensures a safe working environment. Fully integrated with the Bluetooth 3D wheel aligner, the Tyre Profiler works with a registration look-up system and as part of the remote twominute quick check that the 3D wheel aligner offers. Go to www.rdr.link/FI030

PROFESSIONAL MOTOR FACTOR OCTOBER 2019 57

ADVERTISING INDEX

BM Catalysts Ltd ................................................Page 10

Philips ..................................................................Page 51

Castrol Ltd ..........................................................Page 15

PMTech (Anglia) Ltd ........................................Page 55

ContiTech UK Ltd ..............................................Page 13

Revive Turbo Cleaner ......................................Page 55

Eco Motive Manufacturing Ltd ......................Page 41

Ring Automotive Ltd ........................................Page 52

EuroFlo Premium Emission Systems ..........Page 34

Shaftec Automotive Components ................Page 23

FAI Automotives PLC ......................................Page 25

Thermobile UK Ltd ..........................................Page 52

Jack Sealey Ltd ................................................Page 37

The Tool Connection Ltd ................................Page 47

Kalimex Ltd ........................................................Page 55

Top Gear (Bridport) Ltd ................Inside Front Cover

MANN+HUMMEL (UK) Ltd ........Outside Back Cover

Total UK Ltd ........................................................Page 51

Marathon Warehouse Distribution ..................Page 4

Trico Ltd ..............................................................Page 44

MEYLE UK Ltd ....................................................Page 19

Unilite International Ltd ..................................Page 49

Mobiletron UK Ltd ............................................Page 28

Walker Products Inc. ........................................Page 17

Morris Lubricants ..............................................Page 43

In the next issue of

PMF will bring you the latest industry news, market analysis and product information, as well as vital business advice and solutions from industry experts.

PROFESSIONAL

MOTOR

■ Engines & Turbos ■ Oils, Lubricants & Additives

factor PROFESSIONAL

MOTOR factor VOLUME 19 ISSUE 8 SEPTEMBER 2019

PEOPLE & INDUSTRY...

MARKET TRENDS & ANALYSIS...

A new technique for How factors and garages can co-operate. brake and clutch protection.

BUSINESS & TRAINING... A look at a factor training evening.

AND... This month’s dedicated features: ‘Batteries’ and ‘Steering & Suspension’.

PROFESSIONAL

MOTOR

factor VOLUME 19 ISSUE 9 OCTOB ER

Best in show

What is ‘big data’? A guide on how to analyse data to maximise your sales.

58 PROFESSIONAL MOTOR FACTOR OCTOBER 2019

2019

PMF explores the benef its of attending trade show s, and provides a preview of this year’s Equip Auto in Paris.

PEOPLE & INDUSTRY...

MARKET TRENDS & ANALYSIS...

An interview with Lucas The ins and outs of Oil’s Dan Morgan. ADAS calibration.

BUSINESS & TRAINING...

AND...

This month’s dedicated Two companies present features: ‘Exhausts & new digital platforms. Emissions’, ‘Winter Products & Lighting’, and the ‘Equip Auto Preview’.