… CLEANER, SAFER, BUSIER, MORE CONNECTED
2013/2014
Who we are HammersmithLondon BID is a not-for-profit company, first elected in March 2006, with our mandate renewed for a second 5-year-term in March 2011. We aim to provide new and expanded services within the BID area, as identified by the local businesses to improve the working and trading environment, in four key areas:
protect the area IMPROVE the environment ENERGISE the town centre CONNECT the community We work in close partnership with public bodies like the council and police but are entirely independent, funded by our BID levy payers and additional revenue streams. We provide ‘additionality’ to council amenities, not substitute service. And in 2013/14 we expanded our offer even further…
protect the area As one of the key reasons for the formation of the BID, the continued safety and security of workers, residents and visitor remains an essential part of our mandate. • SNT team made over 290 arrests last year, over 100 of which were carried out by BID funded officers • 9152 additional police officer hours on patrol in BID area • BID officers have helped to reduce crime in the borough, bringing it to an historic low • 2,080 hours covered by dedicated BID CCTV Operator in last year The safety and security of Hammersmith has improved greatly over the past few years and it is comforting to know that the BID team work extremely hard to keep it that way. They have their priorities right and are doing a great job. Gary Blackledge, The Broadway Centre
• Monthly crime statistics published on BID website • Monthly business visits being efficiently carried out by the BID’s PCs
• 60 users on Safetynet scheme • 8 new CCTV cameras installed in collaboration with the Council • 20 people banned under the Pubwatch scheme in the last year, 58 altogether
It’s been boom time for Hammersmith lately with lots of exciting new developments being built, but it’s fantastic that now it’s bloom time! This is a well-deserved gong for Hammersmith and the partnership work between the BID, the council and local businesses. We have loved being involved in such a great project and are thrilled that all the hard work has paid off. Councillor Greg Smith, Deputy leader of Hammersmith & Fulham Council
IMPROVE the environmen Ensuring that Hammersmith is a clean and pleasant place to work, live and visit is of the upmost importance to the BID as not only does providing a vibrant and green town centre improve its appearance but it also increase pride in the area. • Winners of 2 Gold London in Bloom Awards & overall category winners for Best BID and Best Town Centre • 145 companies now on our free recycling scheme, approaching half of our BID businesses
“ It’s been boom time for Hammersmith lately with lots of exciting new developments being built, but it’s fantastic that now it’s bloom time! This is a well-deserved gong for Hammersmith and the partnership work between the BID, the council and local businesses. We have loved being involved in such a great project and are thrilled that all the hard work has paid off.” Councillor Greg Smith, Deputy leader of Hammersmith & Fulham Council
• Developed plans for a new roof park to enhance the area and create opportunities for biodiversity and water attenuation • c. £100,000 additional revenue leveraged for BID projects from external sources
• 250 tonnes of recycling diverted from landfill in the past year
• Conducted regular Transport Forums for businesses and interested partners
• 356 tonnes of CO2 saved - the equivalent of 2,823 trees saved in paper and cardboard
• 180 hanging baskets and planters were continued to be provided as part of our green efforts
• Funded brand new festive lighting for the town centre and helped to facilitate the popular Lyric Square Christmas Market
ENERGISE the town centre By organising an eclectic series of events and activities, HammersmithLondon strives to invigorate the town centre, thereby helping it to become more of a leisure destination. • For the fifth year, the BID organised London’s biggest free Summer Festival, which pulled thousands of workers, residents and visitors into the town
• Arranged for Christmas choirs to perform both during December lunchtimes and after work to provide a festive atmosphere
• 100% of people asked felt that our new Picnic in the Square event made Hammersmith more vibrant and that it would encourage them to spend more money in the town.
• More than 1,500 Hammersmith bought items wrapped as part of our free gift wrapping offer
• Free Wi-Fi in Lyric Square was rolled out last year Hammersmith at Christmas is unlike any other town I’ve seen. HammersmithLondon’s strong campaign of the Christmas lights and the free gift wrapping make it feel so festive. Paula Baumann, River Island
• c. 7,000 people now hold Privilege Cards and the BID team regularly organise pop up stands for Hammersmith businesses
• B2B networking and flyunder economic workshop
CONNECT the community The BID is dedicated to creating a better working environment for Hammersmith employees by running a series of popular initiatives and by engaging with them across all digital platforms. • Expanded our Wellbeing Yoga & Pilates sessions to include a new winter programme due to overwhelming demand • c. 5,000 new people visit the Hammersmith website per month • c. 18,000 downloads over the past 12 months of our I Love Hammersmith APP
Winning the award of the Best Coffee shop in Hammersmith has been a great achievement for us. It is great to know that our efforts have been rewarded! And it also boosted our sales which is a real plus for the business! Antoine Detrie, La Petite Bretagne, I Love Lunch winner, Best Coffee Shop 2013
• Our website also boasts a fully updated business directory as well as useful section guides on transport, pubs and restaurants • c. 3,000 Likes on Facebook and more than 1,500 followers on Twitter shows our social media presence has
significantly expanded allowing us to engage with workers, residents and visitors • More than 1,000 votes in two weeks as people voted in their droves for their favourite café, restaurant and pub in Hammersmith in our I Love Lunch campaign • 12 free guided walks provided over the past 12 months • Represented businesses at the Flyunder Task Force
Actual 2012/13
BUDGET 2013/14
Project Protect Areas Improve Energise Connect Staffing, Levy collection and Office operations Funds brought forward
£179,752 £120,416 £221,560 £19,759 £186,152 £25,775
Total
£753,414
Total Levy Other income
£686,576 £66,838
Project Protect Areas Improve Energise Connect Staffing, Levy collection and Office operations Contingency
£205,000 £150,000 £200,000 £35,000 £207,000 £29,200
Total
£826,200
Total Levy Other income
£766,200 £60,000
Figures for 2012/13 are subject to minimum change but the total levy is 100% accurate
4th Floor, 26 - 28 Hammersmith Grove, London W6 7BA T: 020 8834 1771 E: info@hammersmithlondon.co.uk