NEWSLETTER |
AUTUMN/WINTER 2016
be informed
SUMMER FESTIVAL A GREAT SUCCESS! The BID’s three-month-long Summer Festival has once again proved successful as thousands of people came to Hammersmith for an eclectic line-up which helped to enhance the vibrancy of the area. The annual programme of events which this year included Wimbledon, live opera, theatre and dance performances and the Olympic Games, was designed to attract people into the town centre and help drive up footfall and spend in Hammersmith, which we’re happy to report it did.
HAMMERSMITH BEN EFITS FROM FOOTFALL BO OST Footfall in Hammersmi th town centr e rose significantly -month-long Summer Festival.
during the BID’s three
Our footfall figures for the town centre indicate that the re was a strong increase in activity during the festival period wit h 10 out of the 12 weeks rec ording an increase on 2015. At its peak there was a 16% increase on 2015 with almost 9,000 ext ra people in Hammersmith.
Entertained by a mixture of live performances and streamed events, festival-goers gave us extremely positive feedback about the content and the way it impacted the area. Businesses also benefited from the festival, with the vast majority stating it made Hammersmith feel ‘nice’ and ‘busy’, and that it helped to increase both their footfall and trade. Over the course of the festival, we recorded:
• 14,000 attendees • A footfall increase of 16% compared to 2015 • Almost 3,000 visitor welcomes through the BID Ambassador • An increase in trade, revenue & footfall for 90%
of retailers
• An attendee spend of 88% • An audience made up of 35% workers, 26% residents and 39% visitors
hammersmithlondon.co.uk hammersmithlondonbid.co.uk
2016
CHAMPIONS This year’s I Love Lunch competition proved to be the most thrilling yet, with 37 venues and all new winners in each category. Now in its fifth year, the BID’s annual culinary competition seeks to find the best lunchtime eateries in Hammersmith by asking the public to vote in three categories. Thousands of votes were cast making this the most successful year of the competition.
The winners were:
DOZENS CELEBRATE INTERNATIONAL DAY OF PEACE IN LYRIC SQUARE Best Restaurant - Wagamama
White balloons bearing messages of peace and happiness floated above the Hammersmith skyline this September to mark the International Day of Peace. Dozens of schoolchildren joined the Mayor of LBHF Mercy Umeh on Tuesday, September 21 in Lyric Square to commemorate the day which invites the whole world to commit and contribute to a culture of peace. Students from Phoenix High school, St Paul’s primary, Normand Croft, Larmenier and Sacred Heart and Brackenbury primary supported the event’s peace pledge by signing tags and attaching them to the balloons. They were also invited to write their own pledge and stick it on a giant dove, which was suspended in the square. Around 100 people attended the event, which was organised by the HammersmithLondon Business Improvement District (BID) and Hammersmith and Fulham Council.
Best Pub - The Salutation
THANKS TO STARBUCKS The Hammersmith branch of Starbucks provided free refreshments and snacks for all those who attended the International Day of Peace. We’d like to say a big thank you to the team for helping to cater this great community event.
Best Café - Street Eats
WELCOME A number of new businesses have moved into the area over the past few months.
Superdrug relocated from Kings Mall and opened a brand new store in King Street, Honest Burger have opened a branch next to the Eventim Apollo and Wilko opened its doors in Kings Mall. Lifestyle retailer Hema opened its 6th UK store earlier in 2016 in the Hammersmith Broadway offering high quality daily essentials at a reasonable price and Italian cosmetics brand Kiko have opened a store in King Street.
Customer science company dunnhumby have moved its new head office into the former Access Self Storage building in Brook Green bringing 800 new workers into the area. Three-time I Love Lunch winner, The Hammersmith Ram has undergone a massive refurbishment making the much-loved pub more comfortable, stylish and with a brand new delicious burger shack menu.
DEVELOPMENTS ON THE RISE
CORPORATE SOCIAL RESPONSIBILITY
Work has started on two developments that will have a big impact on the future look of the town centre. A new £275million office and retail development is being built on the former site of the Bechtel building at 245 Hammersmith Road. The office building will be 12 storeys tall and the ground floor will incorporate a new public plaza as well as restaurants and cafes. It is hoped the development will attract up to 2,500 jobs for the area.
Developing a CSR agenda is a great way for businesses to have a positive impact in the local area while also benefitting the company. Community support can take a number of different approaches; team volunteering, individual volunteering, business support and business sponsorship. Below is a list of organisations that the BID works alongside and can help set up volunteering projects with:
GROUNDWORK Groundwork is a social and environmental regeneration organisation that works with communities across London to create better places, promote sustainable living and promote lives. They offer employee volunteering days which are a rewarding way to bring colleagues together, learn new skills and discover new talents.
MAGGIE’S CANCER CENTRE Located in Charing Cross Hospital, Maggie’s provides free practical, emotional and social support to people with cancer and their families. Maggie’s has a number of volunteering opportunities available within the centre, ranging from gardening to office administration and support.
DOORSTEP LIBRARY The Doorstep Library helps to support families in disadvantaged areas in Hammersmith and Fulham by going into their homes and reading to children. The local charity operates a team of volunteers who read with children, lend them books, befriend the families and offer support. In the west end of King Street work has begun on the redevelopment of Hammersmith Town Hall, which will see the council offices relocated to a new building on the former site of Cineworld and the current town hall extension converted into flats. The area in front of the town hall will become a public plaza with new restaurants, cafes and a new cinema.
CHRISTMAS IS COMING! Keep an eye out for Hammersmith’s dazzling new Christmas lights when they are installed from November 20th. The BID is also hoping to boost the festiveness of the town centre by installing THREE Christmas trees; one in Lyric Square, one outside the Eventim Apollo and one outside L’Oreal. For 2016 HammersmithLondon is celebrating everything digital so its Christmas event programme will have a very avant-garde feel to it. By incorporating state-of-the-art virtual reality, interactive Christmas cinema, social media and more, we’re certain that Hammersmith is going to enjoy a thoroughly modern 21st century Christmas.
AGE UK Hammersmith & Fulham Age UK H&F is dedicated to providing essential services for older people, their carers and families. Volunteers are always needed especially with Christmas fast approaching as the charity organises a host of activities and events and additional help is much appreciated.
ACTION TUTORING An education charity that provides small group tuition to GCSE students in the borough who are not normally in a position to afford it. Volunteers are needed to provide tutoring in either Maths or English for a one-off tutoring day or for approximately one hour a week across a school term. For further details about the charities and their volunteering projects, please email r.basham@hammersmithlondon.co.uk or call 020 3362 4626.
BID FUNDING ADDITIONAL OFFICERS HammersmithLondon is funding two additional police officers for the area which will help to address town centre crime. Starting on November 1st, the two extra officers will be attached to the BID and are over and above those provided by the Metropolitan Local Policing Teams. The officers will help to provide a reassuring presence within Hammersmith town centre.
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Monday 31 October
VOTING OPENS
TALGARTH ROAD GREEN CORRIDOR
Vote for Us for the Best Place Management award Monday 31 October
AUTUMN/WINTER PILATES
6 week Autumn/Winter Pilates begins Saturday 5 November
FREE GUIDED WALK
A neglected part of Hammersmith has been dramatically transformed into a vibrant and ecologically sustainable new pathway for visitors and wildlife to enjoy. Located in the shadows of the Hammersmith Flyover, the Talgarth Road Green Corridor now serves as an attractive and biodiverse route that will help to boost air quality, reduce surface water run-off and act as a pleasant new green space in Hammersmith. A multi-partnership project between HammersmithLondon, Hammersmith & Fulham Council, Transport for London and the Greater London Authority, the corridor was officially completed in May 2016.
Key Dates
What’s in a name (Barons Court) Wednesday 9 November
IMAGINE HAMMERSMITH BUSINESS WORKSHOP
Have your say on the future of the town centre Sunday 20 November
CHRISTMAS LIGHTS
Christmas lights installed in town centre Saturday 3 December
FREE GUIDED WALK Brackenbury Village
VOTE FOR HAMMERSMITHLONDON TO WIN AWARD
THANKS TO POLICE FOR QUICK ACTION WITH SUSPECT PACKAGE A suspect package was safely detonated outside the Broadway Centre on Tuesday, October 4. The shopping centre was
evacuated, a cordon was put in place and roads around the gyratory were closed after the package was discovered near the entrance. The BID would like to thank the Met police for their quick action. During the incident the BID’s Safetynet Radio System was crucial in relaying information between police, CCTV and businesses. In case of an event like this the radio system is a vital asset for town centre communication. If you would like to sign up to the Safetynet Radio System or would like more information, please phone 020 3362 4626 or email m.john@ hammersmithlondon.co.uk
BID ROLLING OUT AREA WIDE BUSINESS RECOVERY PLANS
HAMMERSMITHLONDON CHRISTMAS PROGRAMME
Digital Christmas - virtual reality, interactive festive cinema, new lights and more. Subject to change. *Times subject to change
The project has seen the BID shortlisted for The BID Awards as an example of Best Place Management. The awards are organized by British BIDs, the highly respected organization that focuses on the UK BID industry. Help support HammersmithLondon by voting for us online at www.britishbids.info from Monday, October 31st.
7 to 21 December
HammersmithLondon has created a bespoke document which sets out recovery plans for businesses to adopt should a major incident occur in the area. The ‘HammersmithLondon Business Continuity Plan’ takes into account the needs of the area and offers a checklist to ensure that businesses and employees are safe and as resilient as possible should an emergency, such as fire, flooding, terrorism or gas, take place. Currently businesses are responsible for creating their own contingency plans for staff so HammersmithLondon has produced this document, with assistance from the council and the police, to help make this process as simple as possible. If you would a copy of the Business Continuity Plan or to find out more, please phone 020 3362 4626.
The HammersmithLondon team is here to help, so if you have any queries about our services or anything else then please get in touch: 020 3362 4626 | info@hammersmithlondon.co.uk
Saturday 7 January
FREE GUIDED WALK
A Kaleidoscope of Communities 10 January
BID RUNNING CLUB BEGINS BID after work running club begins
BID AMBASSADOR UPDATE APRIL 2016 - OCTOBER 2016
P 890 business visits carried out P 6,466 visitors welcomed P Hammersmith (Circle/Hammersmith & City
Line) underground station, Novotel London West and Eventim Apollo are the top 3 visitor requests
P 227 begging and busker incidents reported P 710 cleansing issues reported, 95% fixed P 286 environmental issues reported P c.2,000 maps of the local area distributed