the thoughts of our guest columnist
Ben Pratt Head of Corporate Communications
Mark in our design team has done a great Avid readers of Frontline might be wondering job and you can read more about how we where it’s been. “It’s a victim of the cuts”; did it on page 14. “They don’t want us to know what’s going Frontline is 20 years old. Historically, it was on”; “We kill off everything with some written by faces you got to know. I like that history”. I’m pleased to say none of these are approach. We don’t have a team of people true. It stopped for a while because it was like they did in 1994 (and I’d outdated and needed to rather we didn’t if it keeps change. Avid readers of more police officers out on We were spending Frontline might be our streets), but I hope we money on design with an wondering where it’s been. can bring back some of that outside company and yet spirit. That’s why we are had cut the number of hunting for our first two writers from across copies we distributed to just 200 to save the force for an initial three editions. money. So, we spent more overall but also This, like using Yammer properly (see page potentially had fewer readers. 7), is just one step in sorting out our comms We now produce it ourselves and we will start by printing 1,000 copies. If the demand channels. Let us know what you think about is there, we’ll print more, and we’ve got a what we’ve done to Frontline and get in slick online version. I hope you’ll agree that touch if you want to get more involved. Fancy being our guest columnist or writing for Frontline? Email the Frontline mailbox with a short description of what you’d like to talk about
Chief’s message I’m pleased to say that Frontline is back, and the timing couldn’t be better. There are big changes taking place across the force right now. On October 6 we moved away from our previous Area set-up to go live with a new district structure. Turn to pages 12-13 to learn more and read the thoughts of the group of commanders we are entrusting with being the face of the force. Elsewhere in this edition we’ll bring you up to date on the Resolution Centre, the Integrated Business Centre, crime recording, estates changes and a host of other need-to-know topics. What do you think of Frontline’s new look? What strikes me about this new edition is how much you – officers and staff – feature in it, which is just how an internal magazine should work. Your input is important, so please email your thoughts, views and article suggestions to the Frontline mailbox.
do you have a story? Get in touch! To contact us, and for all other editorial enquiries, email the Frontline mailbox or frontline@hampshire.pnn.police.uk Write to us at: Frontline, Corporate Communications, Hampshire Constabulary, Police HQ, Romsey Road, Winchester, Hants, SO22 5DB
Frontline is available online via the Hampshire Constabulary website: www.hampshire.police.uk/frontline Editor Aaron Brown Designer Mark Harrington
Next issue: December 2014 Copy deadline: November 29, 2014 The contents of Frontline do not necessarily represent the views of the chief constable, the editor or Hampshire Constabulary.
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OUR VISION To make Hampshire and the Isle of Wight a place where people will always feel safe to live, work and visit.
CONTENTS
TOP THREE FORCE OPERATIONAL PRIORITIES
1 Crime data integrity
2 Customer satisfaction
3 Our expectation of supervisors 03
The people, stories and events that should be on your radar this month
time to reflect at making crime CCJ conFERENCE data add up The first Crime & Criminal Justice (CCJ) conference was held this month, hosted by T/ACC Sara Glen. Attended by 100 delegates, the conference focused on preparing CCJ leaders for the challenges they will face implementing the omnicompetent investigation model in the new year. It also provided an opportunity to reflect on some excellent investigations over the past year, including showing a film highlighting the outstanding teamwork involved in Operation Emetic, the investigation into the murder of Jahmel Jones in Southampton. Detective Chief Superintendent Callan Cessford was presented with a certificate for his work on the case, and was bid a fond farewell in advance of his retirement in January.
The integrity of policerecorded crime data in the UK has come under scrutiny recently. Standards for the recording of crimes are set through the National Crime Recording Standard. Poor crime data integrity (CDI) has the potential to damage public trust and could have serious safeguarding consequences for victims. This is why crime data integrity been identified as a critical priority for the force, which T/ACC Sara Glen is leading on. A new mandatory e-Learning package called Essentials of Crime Recording 2014 must be completed by all police officers, including Specials, and police staff who record or deal with crime recording. The package is supported by the work of CDI SPOCs (single points of contact) across all areas of the force.
TOP 5 Facebook LIKES 1 2 3 4 5
Police Scotland Greater Manchester Police Hampshire Constabulary West Midlands Police Staffordshire Police 04
141,100 88,100 74,800 71,800 69,600
No lip! SHOW Mo THE MONEY
our biggest drugs haul ever
The month known as Movember is in full swing, so hopefully, you chaps, your new facial fundraising features are shaping up nicely. Did you know though that you don’t have to a) be a man or b) grow an actual ‘tache to get involved? Mo Sistas are champions of men’s health, not only encouraging the men in their lives to grow a Mo, but actively signing up and raising funds and awareness themselves to change the face of men’s health. The cash you raise goes to programmes chosen by the Movember Foundation for prostate and testicular cancer, as well as mental health initiatives. It’s not too late to sign up at www.movember. com. Email us a picture of your Mo to the Frontline mailbox and we’ll run a gallery in issue 186.
This month we seized drugs with a total street value estimated at £11million – the largest haul of class A drugs in the history of the force. Seven people have been charged and six have been released on bail following drugs warrants led by the constabulary. Officers executed 12 warrants at addresses in Hedge End, Fareham, Gosport, Park Gate and Merseyside on November 3. Searches recovered 42kg of cocaine, MDMA with a street value of around £2million, 2kg of amphetamine and 3kg of cannabis. Approximately £200,000 in cash was also seized. Det Ch Insp Kevin Dennis said: “We will continue to make Hampshire a hostile environment for drug dealers.” Read more about this case in issue 186 of Frontline.
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The number of drivers using mobile phones identified during a week of action by Hampshire and Thames Valley officers in October. Defences given by those caught included: “I wasn’t talking”, “I didn’t realise I was using it” and “I was looking at the time”.
QUOTE UNQUOTE WHETHER WE LIKE WHAT THEY SAY OR NOT, PEOPLE ARE NEVER SHORT OF AN OPINION ON POLICING...
RESOLUTION CENTRE GOES LIVE Following a successful pilot scheme to manage demand for our services more efficiently, the force’s Resolution Centre has now gone live. Based initially within the Force Enquiry Centre (FEC) at HQ in Winchester, a mixture of officers and staff are now handling calls seven days a week between 8am and midnight. The FEC and CWUN call handlers will answer calls into the police and where it is not a police matter will either give advice to the caller or signpost them to the appropriate agency. Those calls which require a non-urgent police response or investigation will be passed to the Resolution Centre for work to be completed.
Analysis from a proof-of-concept phase suggests the centre can help bring about 55,000 to 90,000 fewer deployments a year – approximately a 20 per cent reduction. The head of the Resolution Centre, Detective Inspector Phil Scrase, said: “This marks a real change for the force in the way certain incidents are dealt with. It brings together officers and staff from a range of backgrounds to resolve incidents over the telephone and reduce the workload on our frontline colleagues. This change is hugely exciting but will take time to embed with new processes and procedures being tested and planned.”
Centre stage: the benefits of the RC ¾¾ Fewer deployments by officers required ¾¾ Resolving more incidents/crimes over the phone ¾¾ Maintaining high customer satisfaction levels
new dcc
starts work
I do not see why armed forces personnel should get a bounty and Special constables should not. Anthony Stansfield, PCC for Thames Valley, believes remuneration for Specials would attract high-quality candidates – and help to retain them
The police need to institutionalise a culture of believing the victim. Every time. Chief Inspector of Constabulary Tom Winsor’s comments following the publication of the HMIC’s report on crime recording
Are there more Polish people than badgers in Shepton Mallet? Freedom of Information request submitted to Avon and Somerset Constabulary. The force has published its 15 most bizarre FOI requests to avoid answering the same one twice
Deputy Chief Constable Graham McNulty (pictured) joined the constabulary on November 6. Mr McNulty, who was previously a commander with the Metropolitan Police and spent 22 years with the force, has taken on full DCC responsibilities. There will be a short handover period with DCC Craig Denholm, who will be departing the constabulary at the end of the month. Check out issue 186 of Frontline for more on our new DCC. 05
One of our officers wrote to Frontline to enquire about BRAVO, the force’s online recognition tool that went live six months ago: “I wonder how many people who’ve signed up to it think it’s worth the money in a time of austerity, station closures and enforced moves? The old ‘system’ of simply telling someone they had done a really good job or emailing their supervisor to include it on their PDR seemed to have been working quite well before BRAVO came along.” We agree that there is no better way to say thanks than to tell someone in person. BRAVO was designed to give people more choice. The best endorsement for the system comes from seeing staff use it regularly and the daily focus it allows on the great police work being undertaken across the organisation. At the last count, 2,837 officers and staff had signed up to BRAVO. One thing readers might not know is that members of the public are also able to send in their messages of thanks to our officers and staff in the form of Community BRAVOs, which can be submitted via the force website. Below is an example of a Community BRAVO. If you haven’t done so already, go to www.hampshirebravo. co.uk to sign up.
COMMUNITY BRAVO PCSO Alexander Wallace, Hart In July I lost my home to a fire. I am so grateful to your team that attended, especially PCSO Alex Wallace. He did his utmost to ensure I was updated to what was going on and liaised with the fantastic firemen who rescued my cat from the building. He was extremely calm, helpful and – as annoying as I probably was – nothing was too much trouble.
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A campaign is nothing without people behind it. In each edition of Frontline we give you the lowdown on some of the force’s current key activities. Your role? To help promote them to achieve change for the better.
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DON’T CROSS THE LINE
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yammer
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burglary
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are you ok?
Focus on serious sexual offences and rape
It’s like Facebook and Twitter for the workplace – be part of the conversation
How we’re working innovatively to reach vulnerable communities
Spotting the signs and improving our response to child sexual exploitation
What’s the issue?
What’s the issue?
What’s the issue?
What’s the issue?
In 2013/14 there were 695 reported offences of rape and sexual assault in Hampshire and the Isle of Wight, an increase of 9.5 per cent compared to the previous year.
Following the force’s move to the new district model on October 6 (see pages 12-13), we have been looking at new ways of communicating with each other.
Asian gold burglaries are a growing problem, while distraction burglary/rogue trader offences are rising across most districts. Student burglary persists around the two counties.
There are more than 100 children at risk of sexual exploitation in Hampshire and the Isle of Wight. But the true scale of the problem remains hidden.
What are we doing?
What are we doing?
What are we doing?
We’ve launched the Don’t Cross The Line campaign to target potential male offenders. The campaign highlights the issue around consent using the strapline: “Anything less than a yes is a no.” A dedicated microsite (www. dontcrosstheline.co.uk) has been updated to provide information to victims of sexual assault and rape. The campaign launched on November 17.
The use of Yammer – an internal-based social media tool for the workplace – has been endorsed throughout the organisation. As Yammer creates multi-way communication, leaders can speak directly with officers and staff, as well as enabling everyone within force to communicate with colleagues.
Working with the Nepalese community to produce a short film to help raise awareness of gold theft. Partner agencies have agreed to help distribute our safety messages about doorstep crime to vulnerable, older people. And we’re building an online crime prevention advent calendar for students before they leave Hampshire for the festive break.
What are we hoping to achieve? To raise awareness around consent and increase the number of victims reporting incidents of sexual assault and rape. The more we do to encourage victims to come forward, the greater the trust we are building.
What are we hoping to achieve? To provide a better alternative to email as a means of collaborating and sharing. District commanders are already starting to embrace Yammer as a new way of communicating. If you want to be part of these conversations, search Yammer on the intranet.
What are we hoping to achieve? To use new channels and forge stronger links with partners to equip people with the information they need to help prevent their homes being targeted by burglars.
What are we doing? Everyone in force is being encouraged to recognise the warning signs of child sexual exploitation. Why not print out the key indicators poster available on the intranet and display it in your office? You may also have attended one of the force briefings which provide officers and staff with an understanding of the issues and how to spot the signs. What are we hoping to achieve? Every time we engage with a child identified as being at risk we should ask that child: “Are you OK?”. They may not respond there and then, they may not give a polite answer, but they may remember you as being friendly and someone they may confide in later. 07
Integrated Business Centre officially launched A new joint self-service system to deliver HR, procurement, finance and payroll functions for the constabulary, Hampshire Fire and Rescue Service and Hampshire County Council (HCC) has gone live. The Integrated Business Centre (IBC) went live on November 3, delivering transactional business support services, such as claiming mileage, and allowing officers and staff to access their payroll details and update personal information. Purchasing goods and services and raising purchase orders is now similar to the way many people do their online banking and shopping. Development of the IBC is the result of the pioneering joint working partnership known as H3 – the first example of its type between three such authorities in England. It is estimated that combined savings of up to £4million each year could be delivered
under the partnership, money which can be spent on the front line. HCC went live with the IBC earlier this year, followed by schools and then HFRS in August. Over the past few months a dedicated “Business Readiness” team has been demonstrating the new service to our officers and staff, delivering more than 300 briefings to 44 stations. Everyone within the constabulary, including the ACPO Criminal Records Office as well as the Office of the Police and Crime Commissioner, will use the IBC. Additional support will be on hand for anyone who needs it from staff in the Customer Interaction Centre. Intranet search
IBC
What you’re saying... about the IBC The new system gives me increased access to my personal data. Plus I can access a range of functions from my home computer, tablet or smartphone.
I had a couple of problems claiming mileage but I think these were just teething troubles that you’d expect from a new system. As a manager, I find this new integrated model provides increased control of processes relating to my staff, which makes keeping it all in one place so much easier.
Sale of key sites to fund the future
Station manager Rob Dellow and PC Jessica Wilkins pictured outside the entrance to Hampshire Fire and Rescue Service HQ, Eastleigh
Mottisfont Court, soon to be the force’s new operational headquarters
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We have recently announced some significant developments in the Police and Crime Commissioner’s estate strategy, with the exchange of contracts for the sale of West Hill and Alpha Park (subject to planning permission), which puts us a step closer to moving from an owned to a shared estate. Our aim is to provide an estate that supports future policing, is cost-effective and fit for purpose despite today’s difficult economic climate, meets the needs of officers and staff and puts the community at the heart of policing. We announced earlier in the year that we will share a strategic HQ in Eastleigh with Hampshire Fire and Rescue Service, as well as continue to have an operational HQ in Winchester, at Mottisfont Court. PCC Simon Hayes said: “The exchange of contracts is a considerable step forward
in ensuring police facilities are more efficient in their operation and effective in their support of operational policing, while making the savings we need to.” Chief Constable Andy Marsh said: “The sale of these properties will result in no change to the current service provision to the public. However, most positively, it will enable us to better meet our future policing needs. We are prioritising the quality of our service to the public and frontline policing over expensive bricks and mortar.” The Basingstoke Police Investigation Centre (PIC) project is also progressing well. We held both officer and staff briefings and a public meeting in September, ahead of putting in planning permission for the proposed PIC at Jays Close, Basingstoke. Intranet search Estate Change Programme
building relations between police and communities Hampshire Constabulary is thanking members of the public from its diverse communities for celebrating Black History Month. A two-day event to bring together black ethnic culture and policing was held at Netley’s Southern Support and Training HQ during October. Exhibitions, guest speakers and activities highlighted how the constabulary continues to work hard to protect and reflect all the communities it serves. History displays, musical performances, cultural cuisine, tours of the police control room and information on careers in policing featured at the event, which was opened by Chief Constable Andy Marsh.
Chief Constable Andy Marsh talking to guests at the Black History Month event
The event generated lots of press interest – here Chief Inspector Alison Heydari is interviewed by ITV Meridian
He said: “Every section of the community has to believe that we are fair. The force needs to recruit and retain more black and minority ethnic officers and staff in all parts of the organisation so we are of the community. Black History Month is a great opportunity to celebrate, and also remind us how much more we have to do.” Portsmouth district commander Chief Inspector Alison Heydari said: “I was pleased to see the personal interaction between police and people from diverse communities. It’s important to be able to hear views and perceptions on how policing should happen to build relationships.”
Duncan Smith, from the force’s Corporate Communications department, gets into the groove with Annette Wincott from Drum Nation
Hampshire officers nominated for bravery awards after saving woman from fire at her Romsey home Two police officers from Hampshire Constabulary have been nominated for a national police bravery award after putting themselves in danger to rescue an 83-year-old woman from her burning house. Elizabeth Sanger-Davies was on fire when Sergeant Alyson West and PC Adrian Starr pulled her from an upstairs window after the property in Highwood Lane, Romsey, was engulfed in flames in what is believed to have been an arson attack. The drama unfolded in February last year after police responded to a call from Mrs Sanger-Davies, who believed her house was being broken into. On arrival officers found the property ablaze with smoke billowing from every window. Mrs Sanger-Davies was trapped in an upstairs bedroom and could be seen at the window shouting for help. The intensity of the fire prevented the officers from entering the property at ground level, so PC Starr ran to get
a ladder before climbing up to the window. He tried to force the window but it wouldn’t open. In what was a critical situation he punched at the glass, managing to break it but the metal frame couldn’t be opened.
Elizabeth Sanger-Davies pictured with her rescuers, PC Adrian Starr and Sergeant Alyson West
Sgt West climbed the ladder and used her baton to smash the rest of the window. The frame still wouldn’t open though so she placed PC Starr’s body armour over the shards of glass and pulled Mrs Sanger-Davies halfway out of the window. Sgt West continued to hold onto Mrs Sanger-Davies at the top of the ladder until the fire service arrived.
After being helped to the ground, both Sgt West and Mrs Sanger-Davies were treated for smoke inhalation. Independent charity Crimestoppers is now offering a reward of up to £5,000 for information leading to the arrest and conviction of those responsible for the arson attack. Sgt West and PC Starr attended the Police Bravery Awards in London on October 16. John Apter, chairman of Hampshire Police Federation, said; “Sergeant West and PC Starr acted instinctively, their selfless and courageous action saved the life of Elizabeth. They are true heroes and I am very proud of them.” Chief Constable Andy Marsh: “Sergeant West and PC Starr demonstrated great bravery in a difficult situation. I am very proud of them.” Mrs Elizabeth Sanger-Davies simply said: “Thank you for saving my life, thank you.” 09
A celebration of the outstanding work and commitment of our officers, staff and members of the public
Analytical skills helped convict gang members of murder
Tried to save the lives of two girls involved in hit-and-run
Great bravery shown in dramatic sea rescue
On April 20, 2013, Jahmel Jones was fatally shot in the head in a flat in St Mary Street, Southampton, following a feud with a rival drugs gang. A murder investigation was launched under Operation Emetic. Julie Sargent, from Hampshire Major Investigation Team, worked through a huge amount of data relating to the suspects’ mobile phone use and identified a crucial line of enquiry. She gave excellent evidence during the six-week trial at Winchester Crown Court and anticipated and successfully rebutted the challenges put to her by all four defence counsels. At the conclusion of the trial all defendants were unanimously found guilty on all counts and were sentenced to a total of just over 90 years’ imprisonment. Julie was awarded a Chief Constable’s Certificate of Congratulations.
Members of the public Kirsty Major and Danielle Mann were recognised for trying to save the lives of Jasmine Allsop, 14, and Olivia Lewry, 16, who were struck by a car in a hit-and-run in Gosport in November 2013. Upon discovering the scene of the incident Kirsty and Danielle tended to both girls, performed CPR and called for an ambulance. They calmly assessed the condition of the two girls, enabling the emergency services to best brief the paramedics who were on their way. Kirsty and Danielle were commended “for showing calmness and composure during a highly shocking and emotional situation by doing all that was possible to save the lives of two girls and controlling and assessing the situation to enable the most effective subsequent medical treatment and police investigation”.
On April 12, 2014, Newport PC Nathan Lucy was alerted to a woman who had jumped into the water from the Red Jet terminal in Cowes. He arrived at the terminal within two minutes. After ignoring his calls for the woman to swim towards him, PC Lucy advised the control room that the woman was in danger of drowning. He then removed a life ring from its harness, jumped into the sea and swam towards the woman. He eventually managed to grasp her by her trouser leg but lost hold of the life ring. She kicked out, causing him to go under water. He managed to hold onto her and grab the life ring again before someone on the jetty started to pull the rope to which it was attached. The pair were finally pulled into the jetty where the woman was given life-saving treatment before being conveyed to hospital. PC Lucy was awarded a Chief Constable’s Certificate of Commendation.
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Police Long Service and Good Conduct Medals
POLICE STAFF LONG SERVICE AND GOOD CONDUCT CERTIFICATES
Tackled armed man following attempted robbery Members of the public Steve Batchelor (left) and David Holby-Wolinski each received a commendation award for their outstanding bravery in tackling a man armed with a hammer who targeted the Londis shop in Sherfield on Loddon in May this year.
Detective Constable 1306 Joseph Colton Whitehill
Julie Sargent Southampton Central
special constabulary long service medal Detective Constable 1654 Ian Borsley Havant
Special Constable 99544 Christopher Round Basingstoke
Seconded to Afghanistan to help set up new policing initiatives In 2013, Detective Inspector Nicholas Plummer joined the EU Police Mission to Afghanistan. He helped deliver senior detective training ahead of construction of a new Crime Management College. Det Insp Plummer was presented with the Afghan Civilian Medal.
Detective Constable 24489 Alan King SB Whiteley
Special Constable 9413 Ruth Wills Park Gate PC 2902 Martin Rogers Newport
Horseback volunteers recognised for countryside patrols John Norris and Celia Norris received the chief’s Team of the Year Award 2013 on behalf of the force’s Rural Mounted Patrols scheme. The scheme entails members of Hampshire Horsewatch becoming police volunteers and performing high-visibility patrols on horseback.
Chief Superintendent 2323 David Powell Northern LPA Not pictured: PC 1659 Mark Cox Netley
Have you won an award for your work? Perhaps you’ve been recognised nationally for excelling in your role? Or maybe your boss has formally acknowledged your achievements? Whatever the award, we want to know. And if you have a photo of yourself being bestowed with your award then even better – email it with the names of those pictured to the Frontline mailbox. If we receive enough photos then we’ll run a gallery of worthy winners in future editions. 11
REDRAWING THE BOUNDARIES BIGGEST SHAKE-UP OF POLICING IN NEARLY A DECADE Last month (October) saw the latest force restructure with the announcement that we are redrawing our beat boundaries to line them up with those of local authorities. The decision to have a senior police officer in the lead within every district of the two counties fulfils a commitment made by Police and Crime Commissioner Simon Hayes and paves the way for better partnership working. Chief Constable Andy Marsh said: “The days of police working in isolation are at an end. The public sector cannot afford financially or ethically to work in isolation. “By working together with local authorities and our other partners, we will deliver a better service for vulnerable victims of crime, and stop the most dangerous criminals before they strike.
The days of police working in isolation are at an end. The public sector cannot afford financially or ethically to work in isolation. “Too often in the past, partnership work has been disrupted by Hampshire Constabulary chopping and changing its senior officers. This does nothing to build confidence, so we have also committed to keep senior officers in their posts.” The plans are part of wider changes to the force that will be fully implemented over the next six months. By April 2015 the policing model across the two counties will have been transformed, as well as enabling the force to achieve the required £25million cuts. Here, we introduce the new police leaders in post across Hampshire and the Isle of Wight, including their thoughts for the future about policing in their respective districts.
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So, why a redesign? Aaron: Frontline wasn’t maximising its potential. Plus we were using an external designer, so bringing Frontline in-house means we have a greater sense of ownership and it is cheaper to produce.
As you’ll have noticed from reading these pages, Frontline has recently undergone a redesign. Starting with an updated look for the front cover, brand and publications manager Aaron Brown and graphic designer Mark Harrington refreshed every page of the publication. Here, Aaron and Mark explain why the magazine needed to evolve as well as giving us an insight into the process.
Mark (left) and Aaron putting the finishing touches to the revamped Frontline
Mark: Being able to put our stamp on Frontline has been really enjoyable. We hope this will lead to greater buy-in from our officers and staff. How did you get started? MH: There’s a definite move towards two-way interaction – engaging with our audience more. We’re big on “usergenerated” content. We want our readers to help us fill our pages. That way they know they have a voice and can read more about each other. AB: We looked at content. We’ve done reader surveys before, so we know what our audience wants. Some of the existing content we kept but redesigned; some of it we replaced. For example, the old puzzles page has made way for Tea Break, which has a brighter, more magazine-like feel to it. Describe some of the main changes in the look of the publication. MH: Frontline now brings a brighter, more dynamic and colourful look and feel to the reader. We’ve brought it up to date, keeping it in line with other modern publications. We’re using the latest design trends, elements, fonts and colour schemes. AB: It’s definitely a magazine now, not a newspaper. We’ve reduced word counts so
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that articles are shorter. Frontline shouldn’t always have to tell the whole story. I’d rather it act as signpost, directing readers to the bigger picture either on the intranet or an external website. What have you done to make reading Frontline easier? AB: We’ve increased our print run to 1,000 copies for the relaunch issue. Owing to financial reasons we’d previously reduced the number of printed copies to 200, meaning you’d be fortunate to see one lying around the force and instead have to read the online version only. This didn’t feel right, as given the nature of our work thousands of our workforce either aren’t primarily desk-based or don’t want/have time to log on to read the on-screen version. MH: The software used to read the online version has been updated. Readers should find the experience much easier and slicker than before. Happy with your work? AB: We’re very pleased with the final result: a simple, easy-to-read user experience that we hope reflects life inside and outside of Hampshire Constabulary, whether you’re a serving officer, member of staff or a former employee. MH: We’re happy with this relaunch version, but we’re dependent on our readers to supply copy and images each issue, so please keep ‘em coming! What do you think of Frontline’s new look? Let us know by emailing the Frontline mailbox
a GoPro Hero3 camera
by taking part in the Body-Worn Video Showcase
Do you use body-worn video (BWV) as part of your role? Would you be interested in winning a GoPro Hero3 camera worth £150? Then read on to find out how to enter Hampshire Constabulary’s BWV Showcase. The use of BWV by Hampshire Constabulary officers has the potential not just to capture evidence in support of policing, but to be used to showcase good practice and as a learning tool for officers. Our experience is that the best BWV content comes from individual officers identifying where good police work has taken place. We have so much footage that finding the best
clips is currently time consuming and costly. Consequently, we need your help, which could see you in with the chance of winning a top prize as a result. The prize for the force is a less bureaucratic and cheaper solution. To win, officers are urged to submit quality BWV clips that demonstrate one of the nine policing principles from the Code of Ethics. Over the next six months we will be building a showcase of BWV footage that means every six weeks we will announce the new round and ask you to submit clips for consideration. The clip that is judged to be the best will see the submitting officer rewarded
with a GoPro Hero3 camera worth £150. For the first round of the BWV Showcase, we’re looking for clips that demonstrate either Leadership or Respect. To find out how to enter, search “BWV Showcase” on the intranet. You’ll also need the following entry code:
BWVNOV14
Hampshire Constabulary launches SKS training enterprise Hampshire Constabulary and the Police and Crime Commissioner have launched a joint business venture called Hampshire Constabulary Skills, Knowledge and Services (SKS). SKS aims to sell police training courses that have been specifically customised for public and private sector organisations. Headed up by Nicole Cornelius and managed by Hampshire Constabulary’s head of Learning & Development, Chief Inspector Adrian Kingswell, SKS is committed to delivering a high quality and flexible training service at competitive rates. All proceeds will be
reinvested back into supporting the community. SKS will hire police trainers from Hampshire Constabulary to deliver both standardised and bespoke SKS courses in a number of areas. Hiring experts in their field to deliver these courses allows SKS to tap into a wealth of occupational experience. SKS has recently delivered courses in Emergency Call Handling, Community Safety Accreditation Scheme (Traffic Management), Loggist training, and Conflict Awareness. Feedback from delegates attending these courses has been very positive. To find out more about SKS please visit the ‘Working with Businesses’ section at www.hampshire.police.uk. For all SKS queries please email sks@hampshire.pnn.police.uk.
“SKS provides access to unique police training experiences. Our expertise in the numerous specialisms contained within it will be maximised through sharing this knowledge, understanding and practical skills with our customers.” Ch Insp Adrian Kingswell, Head of Learning & Development
What they’re saying... about SKS Excellent all-round content. CSAS (Traffic Management)
A most useful course… I thoroughly benefited from attending it. Loggist training
A very useful training tool. Conflict Awareness
Fantastic. Looking forward to seeing the teams use this at the front end. Emergency Call Handling 15
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The team that keeps us moving: L-R are Donna Quinn, Yvonne Dawson, Sharon Tregear, Elizabeth Nash, Supt Chris Brown, Will Elliman, David Stott, Ben Fisher, Ray Coombes, Paul Sharma, Joy Davison, Matt Warner, Leigh Monks, Brian Livie, Gavin Bartlett
Transport team prove to new boss they’re firing on all cylinders Just days into his tenure as new head of Transport, Superintendent Chris Brown received an email that – to use a motoring term – left him purring. His new team had done him proud, prompting Roads Policing Unit PC Andrew Hammans to put fingers to keyboard and praise the Bar End outfit for more than a decade’s worth of efforts. “Since 2002,” the email began, “I have been a motorcyclist for Hantspol, and from 2007 to the present day have taken part in a team known as the Central Escort Group, run by West Yorkshire Police. “During this time I have received full support from mechanics and support staff at Bar End, Winchester. Some of those have retired over the years while many are still there and offering the same support.
“Over the years our bike fleet has aged and reliability can become an issue as machines wear and do not look so pretty. This has never really been a major issue as the service we receive is exemplary. Andrew added: “Having worked with most forces across the country and seen some of the support they [don’t] receive, we should be truly proud of the members of staff in Transport. “Thank you for superb support over many years. You’re all stars.” A delighted Supt Brown responded: “Since coming into post I’ve been really impressed by the efforts of the whole Transport team to keep our vehicles on the road delivering policing services to the community. To get an email from Andy recognising this was a great testament to the team’s hard work.”
Company comes calling with cycling sponsorship
Hampshire Constabulary’s cycling section will look good when they hit the roads in the coming months thanks to a new sponsorship agreement. Hantspol CC recently joined forces with Car Call UK, cementing this agreement with the presentation of a cheque for £800, which will be used to subsidise team clothing for club members. Club officials Jon Stainton-Ellis, Steve Willcocks and Jim Hart, along with members Dan Rainscourt and Steve Keenor, all sported the new jerseys when they were joined by Car Call UK’s Cleave Faulkner at Netley.
Home or motor insurance up for renewal? Take out a policy for either with Police Mutual before November 30, 2014, and you’ll receive a £25 M&S voucher. If you opt for both you’ll receive £50 M&S vouchers. And if your policies aren’t due for renewal but you ask Police Mutual for a quote − and it works out cheaper than your existing arrangements − they’ll pay your cancellation fee up to £125. Visit www.policemutual.co.uk to find out more.
When people are involved in a road traffic collision, whether deemed at fault or not, we cannot underestimate the impact the event has on them. The constabulary receives in the region of 350 calls a week from the public in relation to road traffic collisions. In partnership with Car Call UK, our aim is to improve customer satisfaction and service delivery for those involved in these type of incidents. Car Call UK is committed to providing a support mechanism after initial police contact via a 24/7 helpline where involved parties can seek further advice. Officers should supply copies of the Collision Aftercare Pack at all road traffic collisions as these contain all the useful information a victim needs. Did you know that victims of doorstep crime can be offered help by the British Red Cross (BRC)? We are working in partnership with the BRC to provide immediate aftercare to victims of doorstep crime including distraction burglaries and rogue traders. With the permission of the aggrieved, a team from the BRC will be deployed to offer support to the victims of doorstep crime within our counties. BRC volunteers are available on call 24/7 across Hampshire and the Isle of Wight, and will use their specialist training to provide crisis support and help signpost victims to other sources of assistance available at an early stage. They will attend any call within the two counties within 90 minutes. Victim Support remains an important part of the process, and will still provide its services longer term – 24-48 hours into the aftercare period.
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THE EXTENDED POLICE FAMILY
£135,000 pledged to help make roads safer
The PCC’s funding will allow around 70 new Speedwatch schemes to be set up
PCC Simon Hayes has pledged £135,000 over two years to help expand the Community Speedwatch programme across Hampshire and the Isle of Wight.
Speeding is one of the factors that most affects the quality of life of the communities of Hampshire and the Isle of Wight. Community Speedwatch allows members of the
commander’s award for margaret
Margaret is pictured receiving her award from Superintendent James Fulton (left) and Detective Superintendent Ben Snuggs
Volunteer Margaret Pipe has been awarded a Commander’s Certificate of Congratulations by Superintendent James Fulton for “outstanding commitment to policing in Southampton, acting as a volunteer supporting frontline staff in reducing crime, targeting offenders and protecting the most vulnerable”. Former force employee 18
Margaret is based at Southampton Central, where since February she has been a volunteer Safer Neighbourhoods team admin assistant. Margaret originally joined the constabulary as a temp in 1983 and got a full-time position a year later as a telephonist. She moved to the PNC Bureau in 1985, working there until she retired in 2009.
public to become police support volunteers and form a Speedwatch team to monitor the speed of traffic passing through their area. The scheme is confined to approved 20 and 30mph zones and focuses on prevention and education. Since launching Community Speedwatch in 2011, the force now has more than 60 schemes in place and around 700 police support volunteers. Chief Superintendent Dave Powell, the force lead for Community
Speedwatch, said: “This funding will enable us to build on the good work already taking place across the two counties. It is important that Neighbourhood Policing Teams are proactive in ensuring that their local communities are aware of the availability of this funding. Further details about the scheme are available via local Extended Police Family coordinators or by emailing speedwatch@hampshire. pnn.police.uk.”
Retiring Richard’s Special story
Our best wishes to Specials Inspector Richard Owen, who has retired having completed over 21 years’ service for the Special Constabulary. He is leaving Hampshire to fulfil his long-held wish to move to a more relaxed pace of life in Cumbria, writes Specials Inspector Jeff Day. Richard joined Hampshire Constabulary as a Special constable in December 1993. Always based at Havant, he saw rapid promotion to section officer and then to district
specials officer – renamed Specials inspector in April 2014. His outstanding service and unstinting commitment to the Special Constabulary led to him being awarded the MBE for services to policing in the 2013 New Year’s Honours List. Richard’s service and retirement were celebrated with a very enjoyable evening engagement where he was joined by around 40 of his serving and former colleagues from the regular and Special constabularies.
Commissioner urges young people to
“Be Part of the Solution”
Clockwise from top: Police and Crime Commissioner Simon Hayes with Youth Commission member Casey Taylor and mascot Sammy Saint launching the Be Part of the Solution campaign; Saints’ club captain Kelvin Davis and in-form striker Graziano Pellè pledging their support; Saints fans young and old getting in the frame
Police and Crime Commissioner Simon Hayes launched his new youth campaign, Be Part of the Solution, at Southampton FC’s St Mary’s Stadium on Saturday, October 25, at the game against Stoke City. The campaign, launched in partnership with Mr Hayes’ Youth Commission, is aimed at young people and organisations interested in nurturing and supporting young people aged between 14 and 25. It centres on the efforts of young people to be part of the solution to problems in their local community. It also encourages young people to make informed choices that improve their own wellbeing, as well as the wellbeing of people around them. Be Part of the Solution follows the Big Conversation held by the pilot Youth Commission with over 2,000 young people across Hampshire
and the Isle of Wight. The Big Conversation explored what more needs to be done to support young people and prevent them from becoming the victims or perpetrators of crime. A significant message from the Big Conversation was that young people want to be seen as part of the solution, rather than being seen as the problem behind crime and anti-social behaviour. Mr Hayes said: “Young people are often unfairly perceived as being anti-social simply by being young and hanging out with other young people in groups. This campaign and my Youth Commission are great examples
of the energy, enthusiasm, goodwill and good intention that young people have in abundance. Everyone has a role to play in building the self-esteem, confidence and aspirations of our young people.” Anyone with an interest in the wellbeing of young people is being encouraged to pledge their support and Be Part of the Solution at www.bepartofthesolution.org.uk and promote it via social media. Follow the campaign via Twitter @BePartoftheSol, #BePartoftheSolution or the Facebook page PartoftheSolution. 19
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HISTORY IN THE MAKING AT ANNUAL CONFERENCE by Clifford Williams The annual Police History Society Conference was held in Derby in September. The weekend event attracted police historians from all over the country as well as attendees from as far afield as Turkey and Germany. Several presentations covered aspects of Victorian London, including Chris Payne’s talk on the fascinating career of Superintendent James Jacob Thomson (18371902). Thomson pursued eastern European criminals in the capital, including those involved in forging Russian roubles, as well as having to contend with the Fenian movement, a body committed to the use of force to establish an independent Irish republic. Before joining the
Met, Thomson served briefly with Hampshire Constabulary on Hayling Island (1860-61). Author Joan Lock, a former nurse and policewoman, then recounted the harrowing story of the Princess Alice disaster of 1878. The Princess Alice was a pleasure steamer, and on September 3 of that year she was carrying day-trippers back from Sheerness to London Bridge along the Thames when the vessel collided with a collier, the Bywell Castle, at Woolwich. Around 650 passengers and crew on the Princess Alice died in what to this day remains Britain’s worst-ever inland waterway accident. I then gave the audience a potted history of the Winchester City Police (1832-1943). Included in my talk was a scenes of crime exhibit from
1928 which we still have! This was a set of fingerprints taken from broken glass that was recovered from a water butt at the scene of a burglary in Winchester. Detective Constable Archie Collier managed to lift prints from the wet glass and identify the criminal, Bryan Matthews, who was convicted of the crime. The case was subsequently discussed at a CID conference in London. Collier retired in 1937, devoting his time – like Sherlock Holmes – to beekeeping. On the Sunday, delegates had an opportunity to visit the new Derbyshire police history displays in the old Derby Gaol. Visitors to the gaol are fascinated by the grim and ghostly tales of what went on there. You can read more by visiting www. derbygaol.com.
I can confirm that the gentleman pictured examining prints featured in Past Times (184) is Alan Martin, formerly the deputy principal of the Fingerprint Department at Police HQ, Winchester. Fingerprint technician Maryann Hancock explained: “Alan still visits the fingerprint bureau every Christmas with a box of sweets for us all. He was a fantastic boss and person.”
Bitterne return for Dorothy
Former Special constable Dorothy Felton paid a nostalgic visit to Bitterne police station recently where she was shown round by A/Sergeant Richard
Kennedy. Also pictured is Station Enquiry Officer Sarah Gwilliam. Dorothy met her late husband, former inspector Philip Felton, at Bitterne. She recalled: “I served from 1968 to 1971. My duties were varied – patrol on foot and in cars, taking statements, front desk, telephone, telex, typing reports and making tea. I met Philip in 1968, and part of his responsibility was to look after the specials – it was said he did a good job! We married on June 12, 1971.”
our type of people
A couple of photos from our collection are featured here. Do you know who these members of police staff are? If so, please get in touch using the details shown on page 2.
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Obituaries
We regret to announce the deaths of the following retired police officers
HRH Prince Charles met with senior police officers at the event in Belfast
www.andersonphotography.co.uk
Prince Charles praises bravery of police The Prince of Wales has paid tribute to the bravery of police officers who have died in the line of duty. Prince Charles noted the “enormous sacrifices” made by officers as he attended the National Police Memorial Day event in Belfast. Hampshire Constabulary was represented at the event by Chief Constable Andy Marsh. Home Secretary Theresa May also attended the event at the Waterfront Hall. The prince told the annual remembrance event, which is held in a different venue each year: “We are drawn together from across the UK to demonstrate our deep respect for these brave men and women. They will never be forgotten and through us, their exceptional legacy will always be remembered.” He added: “We owe them an immense debt of gratitude.” Sergeant Joe Holness, who founded the commemoration, said it was a special day to remember those that have died.
“It is a day that is as profound now as it was 11 years ago when this event first started,” he said.
Police Constable Rex William Hunter died on September 1, 2014. He served with the force for 25 years before retiring on May 16, 1971. He served at HQ, PI Division HQ, Southsea and Portsea Island. Sergeant Arthur Sidney Charles Claridge died on August 31, 2014. He served with the force for 30 years before retiring on March 31, 1977. He served at Basingstoke, Lyndhurst, Fleet, Farnborough and Aldershot. Superintendent Harold William Frederick Ingram died on August 30, 2014. He served with the force for 31 years before retiring on August 31, 1977. He served at Shirley, Headquarters (Staff Officer), Portswood, Central, Totton, ‘O’ Dept, Southampton Central (Sec to HMIC, Staff Officer) and ‘F’ Central (Sec to HMIC, T/Ch Supt, Staff Officer). Police Constable Edward Hart died on August 24, 2014. He served with the force for 26 years before retiring on December 16, 2008. He served at Shirley, Romsey, Eastleigh, Hulse Road, Hythe and Lyndhurst.
“It brings together police forces, officers, colleagues, friends and family from across the country to remember and give recognition to those that have made the ultimate sacrifice protecting us.” The event was inaugurated by Sgt Holness after his colleague was killed on duty.
Glynn Terrell Glynn Terrell died on July 11, 2014. Glynn joined Hampshire Constabulary on September 4, 1973, and was a supervisory fingerprint examiner at Southern Support and Training HQ, Netley. 22
Chief Inspector Montague Frederick Arnold (also known as John) died on September 6, 2014. He served with the force from January 7, 1950. He served for 35 years before retiring on May 12, 1985. He served at HQ, Central, Kingston, Cosham, PI Division HQ, Winchester Division HQ and Bitterne Division HQ.
Detective Constable Robert Edward Wellington died on August 8, 2014. He served with the force for 30 years before retiring on February 5, 2000. He rejoined as a civilian investigator between May 24, 2007, and August 3, 2009, before becoming a police staff investigator. He served at Shirley, Totton and Southampton Central. Detective Constable Iain Melville Clapperton died on April 13, 2014. He served with the force for 30 years before retiring on February 28, 1997. He served at Eastern Division, Havant and Hayling Island. Detective Sergeant Roger Morley died on April 13, 2014. He served with the force for 30 years before retiring on February 11, 1984. He served at Aldershot, Fareham, Portsmouth City Police, Newport, Headquarters, Traffic and was seconded to New Scotland Yard.
All the latest news from Hampshire Police Leisure & Sport Hampshire’s Ali Rowse (wearing blue) in action against a competitor from Hampshire Fire and Rescue Service
Organiser Andy Darbyshire gives the thumbs up after another evening of boxing entertainment – raising thousands of pounds for local charities in the process
BOXING CLUB IN A CLASS OF ITS OWN Fundraisers from Hampshire Constabulary have been packing a punch in recent years by climbing through the ropes in the name of charity. White collar boxing events involving novice fighters from across the force have gone from strength to strength since the first tournament in 2011, which saw the constabulary team take on their 999 counterparts from Hampshire Fire and Rescue Service. That first event raised approximately £10,000 for good causes and many thousands of pounds have subsequently been raised in similar events, which have also seen the introduction of women fighters representing the force. Hampshire Police Boxing Club is now moving into a new venture, having recently registered with the Police Community Clubs of Great Britain and becoming part of the Amateur Boxing England (formerly
known as the ABA). Trainer Colin Dale said: “We’re now looking at supporting police amateur boxing events by providing fighters for bouts up and down the country and hopefully playing a part in the World Police and Fire Games in 2015.” These events are regulated with medicals and follow ABE rules in relation to judges, referees, length of rounds etc. The onus is on coaches giving an honest profile of the fighters, who are then matched with an opponent of equal ability. Dale said: “Our aim is to support other events by supplying four or five fighters, with the aim of hosting our own dinner event in 2015.
“We will organise regular and extra training for forthcoming bouts, which will run alongside any ‘white collar’ training we may be running. “The age limit for participation currently stands at 40, although the ABE are considering raising this to 47, which would open up the opportunity to participate to more people.” The club runs a Boxercise class at Netley on Tuesday evenings for all force employees. Additional sessions will also be organised in the build-up to a tournament. If you are interested in registering as a novice ABE boxer or would like more details about the Boxercise class, contact Andy Darbyshire, Colin Dale or Leigh Walker for more information. 23
HANTS STOP BTP IN TRACKS
Cricket honours go West Members of the Western team bask in their glory after taking the Major Warde honours
Western Command won a shoot-out to take top honours in the force’s one-day cricket competition. Teams from the three commands were joined by Hampshire Major Investigation Team (HMIT) and played each other in a 15-over round robin format. The North won their first two games to set up a winner-takes-all final match against Western, who also won both their opening games. The North batted first, posting a mammoth 144. In reply, captain Andy Wakeley led the Western batting attack, scoring quickly to leave his side needing 10 runs to win off the last over.
Steve Turner held his nerve, hitting a boundary from the penultimate ball, to claim the Major Warde trophy for Western. Steve Fisher (Western) scored 66 runs and took four wickets on the day. Other notable performances included Adam Knight (HMIT) with 91 runs, while Alastair Iles (Western) took five wickets. If you are interested in being involved with force cricket, community cricket or playing in next year’s finals day, contact Ally Hibberd.
Mixed start TO SEASON for force footballers
Hampshire Constabulary FC pictured at Keynsham Town FC, 23/09/14
Despite putting four goals past Avon and Somerset Constabulary at Keynsham Town FC’s ground in September, the Hants players trudged off the 4G pitch pointless after their hosts had hit five in the Magnum Shield (formerly the South Mids Cup) encounter. The Hants scorers were Aaron Smith, Ian Coles and Alex Marulli
De Barletta (2). Two weeks later Hants tasted victory in their second Magnum Shield fixture when they welcomed South Wales Police to Netley. An emphatic 7-3 scoreline ensured the home side took the three points, with goals coming courtesy of Mitch While (3), Smith (3) and Marulli De Barletta.
24 Sleuth answer: Hans is too short to reach the upper lift buttons, but he can ask people to push them for him. He can also push them with his umbrella.
Hampshire’s rugby team tasted victory in the first round of the Police Sport UK trophy, claiming a narrow win on the road against the British Transport Police. The visitors started with lots of style and purpose, which were rewarded when debutant Blair Winning made a winding run before handing off to captain Dan Ross to score the first try. Hampshire went further ahead just before the break when Sam Foster went over following more good work from the forwards, who were well led by Tom O’Grady. Matt Easton then added a third try in the corner after a strong scrummage. Ian Earles proved an excellent addition to the side as he kept the scoreboard ticking over with penalties and conversions all afternoon. With Rob Muir making a lastminute try-saving tackle, Hampshire claimed the win with a score of 22-15. Anyone interested in representing the force rugby section should contact Paul Maginnis.
Golfers overcome local rivals in annual showdown Top golfers from across the constabulary joined forces to beat the best that Sussex and Surrey had to offer. Liphook Golf Club played host to the annual competition, which is a much-anticipated fixture on the police golf calendar. Representing Hampshire this year, following qualification at the 2014 Captains Day, were Matt Smith, Paul Fairley, Ali Charnley, Ben Hibberd, Alan Hillary, Terry Medcalf, Paul Stallard and Graham Marshalsay. Hampshire, who have not won the event for a few years, took the trophy comfortably with an excellent combined score, to go with the Ello Ello Ello Cup that was claimed back in March. The Force Golf 2014 Calendar of Events can be found on the HPLS website and golfers of all standards are encouraged to join. Anyone wanting to find out more about force golf or how to represent the constabulary should contact Richard Rowledge or Paul Fairley.