From the Desk of the GM

FROM THE DESK

of the

Dear Members,

We are excited to welcome Wendy Wagner (right) and Michele DiCarlo (page 16) to our Hampton Hall management team. Learn more about them in this issue of The Bridge and please give them a warm welcome.

Spring is right around the corner, and I am heading to the Club Management Association of America (CMAA) National Conference. It is an extremely informational week of meetings and seminars with various educational and networking opportunities. I look forward to bringing back many new ideas and best practices from industry professionals and other clubs. Additionally, I am honored to be recognized for obtaining my CCE designation as a General Manager/Chief Operating Officer from the Club Management Association of America at conference.

In many professions, a successful career is marked by an appropriate degree of professional development, verified by a credible certification program, and recognized by both the public and one’s peers. Since 1965, the Certified Club Manager (CCM) designation has been the “hallmark of professionalism” in club management and is the cornerstone of CMAA’s certification program. The certification programs available from the CMAA association are a valuable and widely-respected mark of a manager’s commitment to professional development and the club industry.

CMAA’s certification program is a dynamic, continuing process. It includes two levels of further recognition: CMAA’s prestigious Honor Society and the Certified Chief Executive (CCE) designation. The Certified Chief Executive (CCE) designation was developed to recognize those managers who have shown the ability to successfully serve as the most senior executive in a club. It is my honor to be receiving both the CCE and Honor Society designations at conference this year, while representing Hampton Hall Club and its path forward.

Warmest Regards,

Loraine Ellis Vienne, CCM, CCE, CAM

Welcome Wendy Wagner

HOA Director

Wendy Wagner has joined the Hampton Hall team as Homeowner’s Association (HOA) Director. With more than 20 years of experience in the building industry, she brings extensive knowledge and operations acumen that will serve our community well. Wendy oversees all day-to-day operations of the HOA, including the Architectural Review Board (ARB).

The HOA Director is responsible for management and enforcement of covenant compliance, the Dwelling Live system, RFID tags, and maintaining the overall beauty and maintenance of all common ground areas, including the Cottages. Wendy also chairs the Community Services Advisory Group.

Most recently, Wendy served with the ARB at neighboring Berkeley Hall Club for the past 13 years. She is well-versed in covenants compliance, project management and ARB operations. Over the years, Wendy has established professional relationships with a number of builders and vendors that currently build in Hampton Hall.

Originally from North Carolina, Wendy is now happy to call the Lowcountry home. She has lived in the Bluffton area since 2007 with her husband and their two children.