User Testimony

To understand what can be done to improve the accessibility and inclusivity of VR, it was important to speak with users to understand what their problems were with accessing VR.

This helped in reducing the designer bias, identifying common themes between users and identifying opportunities.

Theme Mapping

“I would feel my biggest barrier would be the controllers as I don’t think I’ll be able to move around using the joysticks in the position on some VR accessories”

User with mobility and sensory issues due to CMT disease

“I think the main issue I had when using VR was pushing the buttons on the controller, I just couldn’t do it.”

User with ME and Fibromyalgia

“With my muscle problems and my neck [VR] was very hard to use … I can’t hold my arms up for very long and be active with them”

User with limited mobility and dexterity due to a C6 Spinal injury