Stay Safe at the Lake

Brookfield Renewable: Stay Safe at the Lake

No matter the season, there are immense recreation opportunities on the water – ice fishing, angling, paddling, boating and so much more.

With four seasons of outdoor fun, Brookfield Renewable wants recreation-goers to stay safe. Brookfield Renewable owns and operates four hydropower facilities in Pennsylvania, as part of their diverse renewable energy portfolio that includes hydropower, wind, solar and battery storage. With the ownership of these assets, the company also manages recreational facilities, such as parks, campgrounds and boat launches. Each year, as part of a larger public safety campaign, the company undertakes a fullscale advertising campaign with messaging to recreators, particularly those doing so on water, to get out and enjoy the beautiful outdoors but to do so safely and responsibly. This means wearing PFDs (Personal Flotation Devices) when on or around water, paying attention to and adhering to all signage and letting family and friends know that you’ll be going out on the water—including where you plan on going. With respect to recreation near dams, there are some unique safety concerns, such as, not going past marked buoys and lines. This can pose an extreme danger. Brookfield Renewable works closely with the Pennsylvania Fish & Boat Commission to enforce violations of this law. When sirens go off near dams, it means there is going to be an upcoming fluctuation in levels. Always be cognizant of this and exit the waterway where applicable. Lake Wallenpaupack is an example of a local waterway where hydropower is generated. The lake was created for power generation when the Lackawaxen river was dammed in order to create a reservoir from which to gen-

erate renewable energy using hydropower in the early 1900s. As a result, over 40 MW of clean, renewable energy are produced, enough to power roughly 30,000 homes. With access to wonderful fishing in the region, Brookfield Renewable urges anglers to exercise extra caution. On the Lackawaxen, which sees water from Lake Wallenpaupack flow into the river during generation and planned water releases for temperature enhancement (to keep the water cool for the health of fish), water levels can fluctuate rapidly with these releases. In order to promote and accommodate anglers, the company offers certain restricted generation weekends, in which they do not generate power for set periods of time in order to ensure anglers have time to fish without water fluctuations. Brookfield Renewable also wants remind people to be safe on local trailways and to stay aware of your surroundings and alerting family and friends of where you’re going and what time you plan on being back. Lastly, the company encourages everyone to get out and enjoy the beautiful outdoor opportunities we have throughout the Pennsylvania region. Let’s all work together to ensure these areas are safe and clean for all to enjoy! H

KNOW BEFORE YOU GO

Plan your trip, check flows, and weather conditions. Share your plans with others.

River conditions can change quickly and unexpectedly. Visit safewaters.com to learn more.

Wayne Bank Launches Customer Care Service Center

L-R: Lewis J. Critelli, President and Chief Executive Officer; Julie Kuen, Senior Vice President, Retail Operations and Electronic Banking Manager; April Spruill, Customer Care Service Center Representative; Tanyia Vannatta, Vice President and Customer Care Service Center Manager; Sabryna Armstrong, Customer Care Service Center Representative; Christine Routledge, Assistant Vice President, Callicoon and Roscoe Community Office Manager; Kristen E. Lancia, CFMP, Assistant Vice President and Marketing Officer; and Robert J. Mancuso, Executive Vice President and Chief Operating Officer.

Lewis J. Critelli, President

and Chief Executive Officer of Wayne Bank, is pleased to announce the opening of the Bank’s new Customer Care Service Center.

The purpose of the Customer Care Service Center (“the Center”) is to provide customers with a quick and convenient way to receive immediate assistance on any of the Bank’s products and services. “We are so pleased to introduce our new Customer Care Service Center,” remarked Mr. Critelli. “Wayne Bank is committed to providing the best possible customer experience throughout our Corporate Office and Community Office network. With the new Center, customers can make one phone call and receive immediate assistance with their banking, whether they have a question about our mobile banking app or want to apply for a home equity loan.” Currently, customers may reach the Center by phone. However, plans for future technological enhancements include email contact as well as a live chat feature.

Executive Vice President and Chief Operating Officer, Robert J. Mancuso, commented, “Wayne Bank is constantly on the lookout for new technology-based solutions to add value to our customers. The Customer Care Service Center will make contacting us a more streamlined and efficient process, for both our customers and our back office employees.” The Center currently has a team of five experienced and knowledgeable bankers ready to answer questions and help customers with any of their financial needs. The team is led by Vice President and Customer Care Service Center Manager, Tanyia Vannatta, who formerly served as manager of Wayne Bank’s Callicoon Community Office. “The Customer Care Service Center team is excited and ready to assist customers with anything they may need,” explained Mrs. Vannatta. “We have a conscientious and dedicated team here with a combined 23 years of customer service experience, so our customers are in great hands.” Wayne Bank’s Customer Care Service Center is open Monday through Friday from 8 a.m. to 5 p.m., and Saturday from 8 a.m. through noon. The Center can be reached by phone at 1-800-598-5002 or 570-253-1455.

Wayne Bank is a subsidiary of Norwood Financial Corp., Member FDIC, and is located in Honesdale, Pennsylvania. The Bank has 30 community offices serving Wayne, Pike, Monroe, Lackawanna, and Luzerne Counties in Pennsylvania, along with Delaware, Sullivan, Otsego, Ontario, and Yates Counties in New York State, including those offices operating under the Bank of Cooperstown and Bank of the Finger Lakes brands. The stock trades on the NASDAQ Global Market under the symbol— NWFL. H October 2021

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