HSTC909
IPAD APP FOR AIRLINE STAFF TRAINING
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A Harbinger Systems Case Study
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HSTC909
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IPAD APP FOR AIRLINE STAFF TRAINING Situation
Challenge
An independent software vendor (ISV) serving aviation / airline industry wants to provide a dynamic mobile application to ensure conformance of stringent employee training targets
The mobile application should be able to securely and seamlessly download training videos and PDFs
Due to dynamic nature of business, the company sees mobile platform as a means of ensuring employee training from diverse geographical location
Security considerations imply usage of authentication based protocol(s)
Harbinger Solution
The mobile application should be maintainable with content being hosted and updated on a central server
Technologies & Tools
An Apple iPad application that enables asynchronous downloading, storing and playing of training videos and PDFs The content is highly dynamic as it gets updated only on a remote central server and is delivered on-demand The application used Security Assertion Markup Language (SAML) based authorization / authentication protocol The application allows orientation changes and supports landscape and portrait displays to enhance user experience
iPad 3.2 SDK Xcode 3.2 SAML 2.0 Video formats supported: mp4 , mov, m4v,3gp,mpv PDF version supported: no constraint on specific version of PDF file Cocoa Touch framework
BOTTOM LINE
Benefits The airline staff undergoes training on-the-move, and so meets training needs on time and efficiently The ISV could provide a software that improved overall operational efficiency of a prestigious airline industry client The company implemented a low-cost, maintainable and dependable training system and reduced need for “Brick and Mortar� training infrastructure HSTC909
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The airline improved operational efficiency of its ever-travelling staff and provided up-to-date training material via Apple iPad