Congratulations on your Sale! 2024

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NOWTHATYOUARE UNDERCONTRACT

WHATHAPPENSNEXT?

Congratulations on taking the next step towards selling your property!

Selling your property can be an overwhelming experience, but we would just like to remind you that we are here when you need us; for any questions or even just a chat We want you to feel comfortable in the knowledge that you are being supported by a highly qualified group who are more than just employees, we are a team – your team

At Harcourts we know how important it is that you are being looked after efficiently, professionally, and with your best interests at heart. We understand the importance of customer service We believe it is important to keep our customers fully informed and happy and it is our responsibility to do that. This booklet provides a summary of what you can expect next as part of the selling process.

We will liaise with your chosen conveyancer to supply them with the relevant contractual documentation so they can begin the property transfer process. They will then, in turn, liaise with you regarding transfer documentation, account settlement and any additional questions you may have regarding the sales process.

SUBJECTTOCONDITIONS?

If your contract is subject to certain conditions such as finance approval, your Sales Consultant will keep you up to date about the developments and will do their utmost to ensure the approval by the date specified in the contract. Occasionally a Purchaser may need more time to meet these conditions and your Agent will keep you up to date if any changes are required

INSURANCE?

It is recommended that both Vendor and Purchaser maintain insurance over the property until settlement is completed. Due to the Purchaser having an equitable interest in the property it is recommended that a cover note of insurance on the building is taken out by the Purchaser at contract signing

DEPOSIT?

Once the Cooling Off period has passed, we will receive the deposit from the Purchasers which is held in our Trust Account. Your Sales Consultant will be keeping you fully in the loop as soon as the payment has made its way to us Due to Cyber-Crime within our industry, please note that we will never provide you with nor request for you to provide us with any bank details via email If you receive an email from Harcourts either containing bank details or requesting your bank details, please contact our office immediately on 8389 7900 so that we may investigate further.

F.A.Q.

WHEN IS THE PROPERTY MARKED AS SOLD?

The property will not be marked as sold online until the contract is unconditional. Unconditional is defined by either a contract with no conditions and that has had a deposit paid, or once a conditional contract has had all of the conditions met.

WHAT CONNECTION SERVICES DO I NEED TO DISCONNECT?

You will be required to disconnect your power, gas, telephone and any internet/pay TV services. Your conveyancer will take care of SA Water, local Council, Emergency Services Levy and Strata if it is applicable as part of the transfer/settlement process.

DO YOU REQUIRE THE SERVICES OF OUR PROPERTY MANAGEMENT TEAM?

Our Sales Department is supported by an award-winning Property Management department. Simply contact us on 08 8393 7900 or pm@shorlandre.com.au and we will gladly assist where we can

OURCOMPLETEMOVINGCHECKLIST

Remember to cancel

Newspaper delivery

Telephone, internet and cable TV

Gas, water and electricity

Organise for moving day

Obtain supply of boxes (the supermarket can be one supplier)

Get packaging tape and heavy marker pens

Arrange for furniture removal (get quote, confirm time)

Arrange care of your children on moving day

Make suitable arrangements for any pets

Arrange transit insurance and contents and fire insurance for your new home

Check with your agent when you can access the property

Notify your change of address to

Bank and credit card companies

Post office for redirection of mail

Elections registrar

Registrar of motor vehicles and drivers license

Tax department

Insurance companies

Hire purchase or finance companies

Investment companies

Local council

Clubs and organisations

Police (if you own and store firearms)

Friends and relatives

Magazine subscriptions

Doctor, dentist, accountant, lawyer

Don’t forget

Clean the stove

Tidy the yard

Ensure that have been sold with the property aren’t accidentally packed

Disconnect all appliances

Disconnect the TV aerial

Return any borrowed items

Throw out items that you don’t intend taking with you

List valuable items for special care when moving

Advise removal company of dangerous goods being moved (i e ammunition, petrol, spirits, chemicals)

Securely pack all jewellery, money, special documents and papers (i.e. legal, tax, insurance etc)

Set aside items you will need on the day of the move so you can take them with you (i e food, drinks, cleaning products)

Pack each room leaving the boxes stacked and labelled with the room they are to be moved to It is a good idea to write on each box a list of its general content

Clearly label boxes containing breakables as ‘fragile’ and identify these items to the removal people

Pot and pack away the plants and cuttings you ’ re taking

Explain your packing procedure to the removal people and be at your new home when they arrive

Don’t

Put breakables or liquid filled containers in drawers

Overload drawers and make furniture too heavy to move (too much weight can damage furniture)

Move netting, barbed wire, timber, wood, coal etc without special arrangements being made

Store perishable goods where they might be overlooked

Make arrangements to

See your conveyancer to sign transfer documents / mortgage discharge documents

Enrol children in new school

Coordinate the forwarding of any files from the children’s previous school to their new one

Organise for your new home

Newspaper delivery

Telephone

Internet and cable TV connection

Gas, electricity and water

The week before moving

Remind and confirm dates, times and locations for furniture removal company

Confirm moving in/moving out details and key exchange with your Harcourts consultant

Say goodbye to neighbours

One last check

Nothing left behind?

No clothes at the dry cleaners?

No gear stored away from your property?

Electricity, gas and telephone disconnected?

Water turned off and no taps left running?

Windows and doors latched?

Keys with agent?

After it’s all over

Have spare keys cut

Make an insurance claim if any damage has occurred during the move

Teach children how to get to their new school

Enjoy your new property and keep in touch We’d love to hear how you ’ re going

WHATTOEXPECTONSETTLEMENTDAY

The week prior to settlement your sales consultant will be in touch to advise that the settlement date has been booked in. They will also arrange a time for you to meet with them to hand over keys. We will not hand over keys to the Purchaser until we have received advice from your Conveyancer that settlement has taken place.

Settlement can take place any time after 11am on the day of settlement It is for this reason that most key handovers take place in the afternoon If you are moving from one property to another on the day please be mindful of this time when booking in your removalist.

Occasionally things happen that are out of anyone ’ s control and settlement can be delayed. Rest assured, we will keep you up to date and do everything we can to help negotiate this process if it arises

If you require any other assistance in preparation for settlement, please remember your Sales Consultant and our team are here to help.

FindWhereYouBelong.

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