NOWTHATYOUARE UNDERCONTRACT
WHATHAPPENSNEXT?
Congratulations on taking the next step towards selling your property!
Selling your property can be an overwhelming experience, but we would just like to remind you that we are here when you need us; for any questions or even just a chat We want you to feel comfortable in the knowledge that you are being supported by a highly qualified group who are more than just employees, we are a team – your team
At Harcourts we know how important it is that you are being looked after efficiently, professionally, and with your best interests at heart. We understand the importance of customer service We believe it is important to keep our customers fully informed and happy and it is our responsibility to do that. This booklet provides a summary of what you can expect next as part of the selling process.
We will liaise with your chosen conveyancer to supply them with the relevant contractual documentation so they can begin the property transfer process. They will then, in turn, liaise with you regarding transfer documentation, account settlement and any additional questions you may have regarding the sales process.
SUBJECTTOCONDITIONS?
If your contract is subject to certain conditions such as finance approval, your Sales Consultant will keep you up to date about the developments and will do their utmost to ensure the approval by the date specified in the contract. Occasionally a Purchaser may need more time to meet these conditions and your Agent will keep you up to date if any changes are required
INSURANCE?
It is recommended that both Vendor and Purchaser maintain insurance over the property until settlement is completed. Due to the Purchaser having an equitable interest in the property it is recommended that a cover note of insurance on the building is taken out by the Purchaser at contract signing
DEPOSIT?
Once the Cooling Off period has passed, we will receive the deposit from the Purchasers which is held in our Trust Account. Your Sales Consultant will be keeping you fully in the loop as soon as the payment has made its way to us Due to Cyber-Crime within our industry, please note that we will never provide you with nor request for you to provide us with any bank details via email If you receive an email from Harcourts either containing bank details or requesting your bank details, please contact our office immediately on 8389 7900 so that we may investigate further.
F.A.Q.
WHEN IS THE PROPERTY MARKED AS SOLD?
The property will not be marked as sold online until the contract is unconditional. Unconditional is defined by either a contract with no conditions and that has had a deposit paid, or once a conditional contract has had all of the conditions met.
WHAT CONNECTION SERVICES DO I NEED TO DISCONNECT?
You will be required to disconnect your power, gas, telephone and any internet/pay TV services. Your conveyancer will take care of SA Water, local Council, Emergency Services Levy and Strata if it is applicable as part of the transfer/settlement process.
DO YOU REQUIRE THE SERVICES OF OUR PROPERTY MANAGEMENT TEAM?
Our Sales Department is supported by an award-winning Property Management department. Simply contact us on 08 8393 7900 or pm@shorlandre.com.au and we will gladly assist where we can
OURCOMPLETEMOVINGCHECKLIST
Remember to cancel
Newspaper delivery
Telephone, internet and cable TV
Gas, water and electricity
Organise for moving day
Obtain supply of boxes (the supermarket can be one supplier)
Get packaging tape and heavy marker pens
Arrange for furniture removal (get quote, confirm time)
Arrange care of your children on moving day
Make suitable arrangements for any pets
Arrange transit insurance and contents and fire insurance for your new home
Check with your agent when you can access the property
Notify your change of address to
Bank and credit card companies
Post office for redirection of mail
Elections registrar
Registrar of motor vehicles and drivers license
Tax department
Insurance companies
Hire purchase or finance companies
Investment companies
Local council
Clubs and organisations
Police (if you own and store firearms)
Friends and relatives
Magazine subscriptions
Doctor, dentist, accountant, lawyer
Don’t forget
Clean the stove
Tidy the yard
Ensure that have been sold with the property aren’t accidentally packed
Disconnect all appliances
Disconnect the TV aerial
Return any borrowed items
Throw out items that you don’t intend taking with you
List valuable items for special care when moving
Advise removal company of dangerous goods being moved (i e ammunition, petrol, spirits, chemicals)
Securely pack all jewellery, money, special documents and papers (i.e. legal, tax, insurance etc)
Set aside items you will need on the day of the move so you can take them with you (i e food, drinks, cleaning products)
Pack each room leaving the boxes stacked and labelled with the room they are to be moved to It is a good idea to write on each box a list of its general content
Clearly label boxes containing breakables as ‘fragile’ and identify these items to the removal people
Pot and pack away the plants and cuttings you ’ re taking
Explain your packing procedure to the removal people and be at your new home when they arrive
Don’t
Put breakables or liquid filled containers in drawers
Overload drawers and make furniture too heavy to move (too much weight can damage furniture)
Move netting, barbed wire, timber, wood, coal etc without special arrangements being made
Store perishable goods where they might be overlooked
Make arrangements to
See your conveyancer to sign transfer documents / mortgage discharge documents
Enrol children in new school
Coordinate the forwarding of any files from the children’s previous school to their new one
Organise for your new home
Newspaper delivery
Telephone
Internet and cable TV connection
Gas, electricity and water
The week before moving
Remind and confirm dates, times and locations for furniture removal company
Confirm moving in/moving out details and key exchange with your Harcourts consultant
Say goodbye to neighbours
One last check
Nothing left behind?
No clothes at the dry cleaners?
No gear stored away from your property?
Electricity, gas and telephone disconnected?
Water turned off and no taps left running?
Windows and doors latched?
Keys with agent?
After it’s all over
Have spare keys cut
Make an insurance claim if any damage has occurred during the move
Teach children how to get to their new school
Enjoy your new property and keep in touch We’d love to hear how you ’ re going
WHATTOEXPECTONSETTLEMENTDAY
The week prior to settlement your sales consultant will be in touch to advise that the settlement date has been booked in. They will also arrange a time for you to meet with them to hand over keys. We will not hand over keys to the Purchaser until we have received advice from your Conveyancer that settlement has taken place.
Settlement can take place any time after 11am on the day of settlement It is for this reason that most key handovers take place in the afternoon If you are moving from one property to another on the day please be mindful of this time when booking in your removalist.
Occasionally things happen that are out of anyone ’ s control and settlement can be delayed. Rest assured, we will keep you up to date and do everything we can to help negotiate this process if it arises
If you require any other assistance in preparation for settlement, please remember your Sales Consultant and our team are here to help.