AT HARCOURTS WE’VE PLANNED FOR OUR FUTURE WITH YOU.
If you are ready to achieve a new level of success in your real estate career, then we have the plan for you. We work hard to develop our team and provide them with industry-leading systems and tools to ensure they have the greatest opportunity to succeed.
At Harcourts we understand innovation drives success and is led by forward-thinking, passionate people. That is why we are constantly reviewing our plans to stay at the forefront of the real estate industry.
WORK LOCAL LIVE LOCAL
Do you love the community you live in and want to sell it to others?
Do you want to run your own business with the opportunity to create financial freedom?
Do you want to spend less time in traffic, which means more time with the people you love, doing what you enjoy?
Then ‘work local, live local’ with us!
WHY
REAL ESTATE JUST SOME OF THE BENEFITS OF WORKING WITH US!
Professional qualification
Limitless income
Independence - be your own boss!
Flexible working hours
Massive career opportunity
Exciting events, awards and recognition
Networking & social opportunities
Industry leading technology
Strength of a global brand
Supportive management
Team environment
World class training
Family owned and operated
Fun and friendly enviroment
Involved in our communities
High level of long service
35+ Support staff
WHY US!
From lush vineyards and wild coastlines to skypiercing mountains and pristine glacial lakes, Canterbury is a region of remarkable beauty and contrasts. It’s a haven for those seeking a great lifestyle, with economic growth and plenty of job opportunities. Harcourts Four Seasons (HFS) has offices located in and around Christchurch city, including some of the fastest growing regions in New Zealand. As a key player in the market in areas such as Selwyn and Rangiora, we are serving a rapidly expanding catchment area of new subdivisions and housing areas. We play an active role in these vibrant communities, and are committed to making a positive difference whenever we can.
Harcourts Four Seasons Realty has offices strategically located in Belfast, Hanmer Springs, Hornby, Lincoln, Kaiapoi, Prebbleton, Rangiora, Rolleston and The Palms. With a total of 100+ sales consultants, 10+ property managers and 35 support staff all working in the region, we serve thousands of buyers annually.
Our team of enthusiastic, successful real estate professionals are mostly local people who possess an in-depth knowledge of the immediate area, and have a good understanding of the Canterbury market place.
Our comprehensive range of listings extend from homes across suburban Christchurch right through to country lifestyle properties within easy commuting distance of the city centre.We play an active part in our community and are committed to contributing to help build a successful vibrant community, to make even more of a positive difference!
We get satisfaction in being active in our community, through sponsorship and in the ‘giving back’ to the community, through sponsorship.
WE OFFER THE FULL SPECTRUM OF REAL ESTATE SERVICES
Residential Sales
Rural/Lifestyle Sales
Commercial & Business Sales and Leases
Project Marketing for Developments
Residential & Commercial Property Management
Mortgage Broker Service
In-house Graphic Design & Marketing Service
When you sell with us, we’ll put the expertise, skill and resources of Harcourts, both locally and internationally, to work for you.
YOUR PLACE IN OUR COMPANY
OUR TEAM
We take enormous pride in the role we perform for each client. Our focus is always on their success.
OUR APPROACH
Our friendly salespeople provide the most up-to-date, innovative and pro-active marketing approaches.It includes ‘smart’ databases, the latest technology and to ensure each property is seen by the widest range of potential purchasers possible.
OUR LOCAL KNOWLEDGE
We know each of our local communities inside and out. We are all very proud of Canterbury, it is where we live, work and play.
OUR EXPERIENCE
We have over 40+ years experience across Canterbury real estate markets. We know what works and we continue to learn and grow to suit the market.
OUR CULTURE
At Harcourts, we believe in people first, doing the right thing, being courageous, fun and laughter and above all, enjoying what we do.
Not only does our culture contribute to creating an unforgettable client experience, it also determines how members of the team work together and creates an environment where everyone helps each other. This is the foundation of Four Seasons’ culture and a key driver of our growth and retention. Harcourts attracts outstanding people which fuels our continued success.
People first
Companies don’t succeed, people do. As an organisation we understand that our success is all about people - our team and our clients. We never lose sight of the ‘people’ at the centre of everything.
Being Courageous
It takes courage to always do the right thing, to always tell the truth and simply be the best at
what we do. It takes courage to change careers, to open a new office, to enter a new market or country. Every day we must as an organisation and as individuals, act with courage.
Doing the Right Thing
There is never a right time to do the wrong thing. We all know instinctively what the right thing to do is, and so our focus is always to make the right decision, and to always do the right thing.
Fun & Laughter
We spend a significant part of our lives in our profession - we must never forget that the journey is the most important thing, not necessarily the destination. Having fun and laughter along the way as well as ensuring the people around us do, will ensure we create a life worth living.
culture TEAM culture TEAM
OUR VALUES
WHAT MAKES US D TNEREFFI
PURPOSE
Our purpose is to create success for everyone who comes into contact with Harcourts, whether they are a team member, business partner or client. Our purpose is in line with our company values of taking pride in high-quality work, and striving to make a genuine difference in our clients’ lives.
PEOPLE
Our brand is our people, we shop by brand but we list by agent. Our research shows us that the number one reason why our clients choose the agent is personal connection. We see ourselves as an approachable, perceptive and honest partner, who put people first.
PERFORMANCE
We have remarkable results. We have a long history of success behind us and have annual sales calculating to almost $30 billion. We are confident in saying that our clients can be assured of a great result. That said, we don’t believe that history and revenue are the best indicators of results. The fact that over 94% of buyers and sellers say they would recommend Harcourts is how we benchmark our success.
SERVICE
Harcourts is well known for our service levels. Wherever our clients are in their property journey, we work to make them feel informed, empowered and in control of the process from start to finish. We like setting and achieving exceptionally high standards. We are diligent about making sure that our clients’ interests are served and their expectations of real estate transactions are raised a notch or two.
MARKETING
We don’t believe in the cookie-cutter approach to marketing. Every property is unique and needs its own solution. We create a tailored marketing plan for every property that showcases all the details that prospective buyers are looking for. Our use of leading-edge technology means that we can go live online to create a strategic marketing plan with the client based on real-time data from their local market.
EXPERTISE
All our consultants are trained through the Harcourts Academy, which is considered to provide the best training in the industry. This culture of success rests on a strong company focus around our values of taking pride in high-quality work, striving to make a genuine difference and aiming for excellence
TECHNOLOGY/INNOVATION
We invest heavily in technology that streamlines our internal processes, and enhances our responsiveness to clients. Our mobile Apps have been profiled and recognised by Apple - and Harcourts is the only global real estate agency to receive this recognition. (We also have our client login, which clients can access 24/7 and check what is happening with their property). Staying ahead with the latest technology is the central plank of our service.
FOUNDATION/COMMUNITY
Our dedication to helping others goes well beyond real estate transactions. We genuinely care about our communities, and have always taken corporate social responsibility seriously. In 2008, we established the Harcourts Foundation, an initiative that gives grants to projects and charities around the world. Funds are raised through events, workplace donations, and in some areas, giving a percentage contribution from the sale of a property. It’s a 100% charity, which means 100% of the funds raised are distributed to enrich and support our communities. To date we are proud to have raised over NZ $7.5 million.
GLOBAL
Our global presence gives us the benefits of a wide referral and marketing network, as well as the expertise of local professionals. We consistently attract overseas buyers on international postings. Through our more than 10,000 team members across the globe, our clients can access our international marketing and referral networks.
OUR PROMISE
Our guarantee of service. Every client who engages with us is given a written assurance - ‘Our Promise’. It’s an assurance that we will deliver an exceptional level of service. We are consistent in delivering our five essential services: a written marketing plan; postinspection feedback after every showing; regular, written marketing reports; regular review meetings; and all offers presented in writing.
OUR LEADERSHIP
Team
James Twiss
Business Owner, AREINZ
As a third-generation realtor, the role of Business Owner and Agent Licensee was a natural step for James. It is James’ belief that clients for life, through the finest service, is the most important driving force in the continued success of Four Seasons Realty. Therefore, both companies must continually strive to provide the best service in the market, not only to overcome the competition, but to achieve our clients desired results.
Greg Roberts
Business Owner, AREINZ, Branch Manager - Belfast | The Palms
If leading by example and a genuine passion for real estate is the key to success, then Greg Roberts is the perfect man to have at the helm of Harcourts Belfast. Greg began his real estate career working alongside wife Sue, to become an integral part of one of the most successful sales teams within Harcourts nationally. Greg’s desire to achieve in real estate was recognised early in his career, which has seen him move from award winning sales person to branch management and business ownership .
Penny Lovell
Business Owner, Business Manager
Beginning her career with Harcourts as an office administrator in 1990, Penny was involved in the introduction of Property Management within the company. Penny is a licensed sales consultant and was actively involved in sales, before evolving into her current role as Business Manager. She oversees the day to day running of the business and works closely with the administration team, property management, sales people, office managers and the company directors.
Rebecca Cooke
Marketing Manager
Rebecca has spent 29 years in real estate with Harcourts, gaining extensive experience across various roles and adapting through brand changes. Passionate about Four Seasons, marketing, recruitment, and administration, she is supported by a dedicated marketing team to assist with your career.
Jackie Frame
Branch Manager - Hanmer Springs
Selling in the Hanmer Springs and North Canterbury region since 2004 Jackie Frame has proven herself to be an experienced sales consultant specialising in residential and rural sales. Jackie is an outgoing individual who has built a reputation as a hardworking person with integrity and commitment.
Wendy Sare
Branch Manager - Hornby, Training and Recruitment Manager
Wendy’s experience in the construction industry, having sold over 250 homes, provides her with a strong foundation for understanding and training in real estate. Her expertise, passion, and dedication to exceptional customer service make her a valuable asset to Four Seasons. As the new Training and Recruitment Manager, Wendy is committed to helping others succeed in the dynamic real estate field.
Naomi Burge
Branch Manager - Kaiapoi, New Agent Training
Naomi began her real estate journey at a family-owned firm in Christchurch, where her friendly persistence quickly became her trademark. Her expertise spans commercial leasing, accounts management, and national sales and marketing. Naomi’s diverse experience enables her to innovate with modern marketing strategies for optimal outcomes. Recently, she’s excelled in mentoring and managing real estate sales teams, finding joy in their shared successes and helping them reach their aspirations.
Jeremy Andrews
Sales Manager - Lincoln
Jeremy, an experienced Sales Consultant, has now joined the Lincoln office as Sales Manager. His experience in senior sales and marketing roles for major brands such as Fujifilm, Philips, and Nikon bring a level of expertise and know-how to clients and colleagues alike. Equally, his empathetic nature allows him to align with buyers and sellers requirements and their property aspirations.
Duncan McGregor
Sales Manager - Prebbleton
Duncan, with over 14 years in real estate and a background in hospitality management, excels in delivering exceptional service. At Harcourts Four Seasons, his organizational skills and dedication shine in a supportive team environment. Articulate and friendly, Duncan ensures positive real estate experiences, focusing on finding great solutions and providing a five-star service to help clients achieve their dreams.
John Tucker
Branch Manager - Rangiora
John began his real estate career in 1994 following a strong interest in property and a background in the building industry, both as a tradesman and as a sales agent.
John joined Harcourts as Sales Manager at their Belfast office in Christchurch. Within a very short time he was offered the role of Branch Manager at the Rangiora office, a locality in which he has 20 years experience.
Richard Tait
Branch Manager - Rolleston
Richard Tait - or simply Taitie to those who know him and many that don’t- has an established reputation as a high-producing Harcourts Canterbury Residential and Lifestyle specialist. With a focused approach to customer service you can rest assured that you are in good hands, whether it be a relaxed chat about the state of the market or an in-depth discussion regarding your next property transaction.
ADVANTAGES OF WORKING WITH A BIG BRAND
OUR NETWORK WORKS FOR YOU
900+ OFFICES Buyer Referral Network
$32B* SOLD ANNUALLY Proven Sales Techniques
14,000+ AUCTIONS Experts in all Sales Methods 6,400+ CONSULTANTS Global Marketing Strategies
Harcourts is a highly successful, multi-national real estate company which has been providing industryleading services since 1888. We have the global, national and local connections for buying and selling real estate. That’s the combined resources of over 6,400 sales consultants in over 900 offices across 9 countries. In addition to this, we have the backing of our industry leading technology, world class training, and comprehensive brand marketing. These foundations have shaped the quality, culture and
100,000+ PROPERTIES Under Management
future of the Harcourts brand and our people.
The Harcourts network specialises in residential, luxury, commercial, rural and lifestyle real estate, as well as urban projects and property management. We also boast an impressive range of Harcourts branded services in order to facilitate these core business areas.
We are proud to represent clients in Australia, New Zealand, Fiji, South Africa, United States, Canada, Indonesia, China, Dubai and Hong Kong.
OUR SYSTEMS AND technology
TECHNOLOGY
Cutting-edge technology can propel your business to new heights and strong paths of communication are necessary for any professional. With the Harcourts Hub product suite and Vault we give you the tools to provide the highest level of customer service, work more efficiently, and sell more real estate in today’s competitive market.
HARCOURTS HUB & VAULT
The core systems include:
• Contact and database management system
• Sales and property management listing system
• Task management system
• Email marketing system
Harcourts Hub and Vault are our online platforms that enables Harcourts to run a successful real estate business.
OFFICE AND PERSONAL WEBSITES
Harcourts offers both office and sales consultant websites to enhance your online presence. Our websites automatically integrate your property listings from Vault, are fully customisable and search engine optimised.
With the increase in customers accessing the internet from mobile devices, these website have been designed with the latest responsive technology. Sponsorship advertising space, ‘lead’ generation and social media integration make them effective and easy to set up and use.
app that has been specifically designed for android, iPhone and iPad. It allows you to add a new contact to your client database or access an existing contact, record activity and notes, and search for properties while with a client out in the field. It also allows you to sign in an open home visitor directly on the iPad. It syncs directly with the Vault platform and is accessible every hour of the day and night.
MOBILE APPLICATIONS
eOne
Your mobile office – contact and task management app. This is a contact, task and listing management
eCampaign
Perfecting your listing presentation. This application allows you to conduct professional listing presentations on your iPad with high quality presentation slides and video. It gives real time access to all comparable properties and sales data in the client’s region. It enables our team to customise a seller’s marketing plan, activity calendar and advertising methods, and then calculate the total marketing schedule cost. The finalised marketing campaign is signed off by the seller, and the sales consultant can then immediately email a copy to the office, themselves and the seller.
GROWING OUR PEOPLE
CAREER PATHS
Real Estate Sales
Property Management
Administration
Sales/Branch Management
Auctioneering
Franchise Ownership
Corporate Head Office
International Posts
ADVANCED TRAINING
Future Leaders Programme
Professional skills required for business management and ownership
Management Programmes
Applied topics such as leadership, coaching and marketing, systems, financial planning and technology
Technology Training
Comprehensive training which enables you to master all of the technology tools and systems on offer at Harcourts
Business Planning
This allows our people to really stretch themselves and helps to achieve their dreams
STEPS TO BECOMING A REAL ESTATE CONSULTANT
Talk to a Harcourts Four Seasons Manager
Supply us with your contact details and residency status
Complete enrolement forms and sign a contract with a Manager
Undertake the NZ National Certificate in Real Estate through Harcourts
Upon passing, apply to the REAA for your licence
Sign an Independent Contractor agreement
Attend Harcourts Four Seasons induction session
Attend the Harcourts 6-days sales development programme
RESOURCES AVAILABLE TO HARCOURTS SALES CONSULTANTS
Over one hundred high quality marketing templates available to use for your personal promotion
Harcourts One is your total property information system at home, office or in the field
Access to the Property Guru property ownership database
Great cell phone rates
In-house training sessions
E-cademy online training videos and modules
E-cademy online self assessment sessions
Purpose built client management software
Mobile agent PDA software for in-field property listing information
Great Press advertising rates
In-house auction coordinator - all the background work done for you
Business owner, always available to help
Personal website hosting and design
Personal marketing plans
Client surveys sent on your behalf
Harcourts brand always working to provide you with the best tools and resources possible to grow your business and to be the first to adopt the latest trends, technology and training
Comfortable office and modern work environment. Onsite car parking
High profile office locations
WHAT MAKES A GOOD SALES CONSULTANT?
Self Confidence A belief structure and a winning attitude. We are careful only to employ people that will fit with our culture of success.
Communication Skills New Zealand is a multicultural society, it is important that you have the ability to relate to and build rapport with a wide and varied client base.
Prospecting Skills You are able to identify buyers and sellers and create new business opportunities on a consistent basis. An added advantage is a large sphere of influence through people you already know and have contact with.
Professionalism For us this means integrating, credibility, dedication to best practice, personal appearance and talk. It is not good enough to talk of professionalism, it must be second nature.
Enthusiasm and Energy A genuine commitment and interest in the industry.
Self Management The ability to manage your own business and employ good time management skills. A willingness to do the hard yards to reap the rewards.
GETTING QUALIFIED
Level 4, 50 credits
Workload - Allow 10-12 hours of study per credit.
Student loan - You can get a student loan for this qualification if you meet the criteria. Visit studylink.co.nz for more information.
STEP 1 National Salesperson Certificate $1,095.00
Harcourts | Ignite Colleges - Distance Learning (up to 6 months to complete)
Other options - Open Polytechnic - TAFE $($1300 - $3000)
STEP 3
Getting started with Harcourts Sales Program FREE
3 Days – Sales Course - The Harcourts Way
30 Day Check In (Zoom)
60 Day Check In (Zoom)
90 Day Graduation Day (Classroom)
Total investment $2,034.55
COURSE OUTLINE
Part 2 - MS Word file with fillable fields
WHAT OUR CONSULTANTS ARE SAYING
Roberts & Mana Tai (The Palms Office)
PROFESSIONAL BACKGROUND?
We were both working separately before we started together at Harcourts Four Seasons. Mitch was working at Ray White in Auckland, while Mana was working in advertising. We were both a bit bored of what we were doing and wanted to make a big change – we were prepared to work hard, but wanted to see the rewards for giving it our all. Deciding to unite together and work for Harcourts Four Seasons was the best decision we made.
WHY HARCOURTS FOUR SEASONS?
We both grew up in North Canterbury where HFS is extremely strong and we had family already in the franchise, so it was a no-brainer. The energy of the company was also important – we wanted to work alongside normal people that we could connect with on a day-to-day basis and that fit perfectly with HFS.
WHAT WERE YOUR FIRST YEARS LIKE?
Our first years in real estate were harder than we ever imagined. We focused 100% on work above anything else, but it was also exciting. We got our
first listing and then our first sale and then our next listing and so on. We could really see the hard work paying off, slowly but surely, and that gave us momentum to keep going. With real estate you don’t have to necessarily be the smartest, experienced or most trained person – but you have to learn to adapt and be prepared to do your best. Anyone can have great potential in real estate regardless of their background or what they were doing before.
ACHIEVEMENTS?
We’ve been fortunate enough to consistently rank as top performing consultants for both Harcourts Four Seasons and also Harcourts Christchurch. We achieved 6th Top Selling Consultants for both Harcourts New Zealand and Harcourts Worldwide which we were very proud of – and have received a number of other awards. However, whilst awards are nice, they aren’t our priority. We want to provide strong work and happy clients – and sometimes the small wins like selling a really difficult property, getting a buyer over the line after weeks of negotiations or getting a call-back from a past client are the things that make you feel really good at the end of the day.
WHAT’S THE MANAGEMENT LIKE?
The management and support at HFS is really accessible. We can call any of the owners or managers and have a relaxed conversation about anything we’re dealing with, which is important to us. At times there are definitely stress-points in this job – and in those situations it’s good to know you’ve got support on your team to help see you through. It’s a huge team at HFS but you don’t feel lost in the crowd and there’s plenty of opportunity to find support in the style that suits you.
MOST SATISFYING MOMENT?
Is anything more satisfying than the first sale?
Mitchell
Mitch and Mana
When you’ve undertaken a campaign on your own and you’ve been terrified that buyers won’t show up or there will be no offers – and to see it through and be able to connect a buyer to a property and have a vendor accept an offer, is extremely exciting and gives you confidence to keep going.
SHORT TERM GOAL?
It’s easy in this industry to become completely consumed by real estate, but moving forward our focus is on the integrity of our work. Ensuring that we are doing the best job for our clients and that we are taking care of buyers, whilst still maintaining a lifestyle balance so that we can give our absolute best.
WORDS OF ADVICE FOR ANYONE CONSIDERING A MOVE INTO REAL ESTATE?
Don’t worry if you don’t know if you’ll be a good real estate agent. Get into it and give it a go, the worst thing that can happen is you decide it’s not for you, but you’ll never know unless you try. And if it is for you, it could completely change your life!
Katie Harrison (Rolleston Office)
PROFESSIONAL BACKGROUND?
Farming/Banking/Business Owner
WHY HARCOURTS FOUR SEASONS?
I met with three different companies, and for me the important part was the authenticity of the people I met. The manager at the time appeared
to share my values and work ethics, and I liked the infrastructure offered by the Harcourts franchise. I liked and could see merit in working within a larger franchise, ensuring the administrative and marketing resources were available.
WHAT WERE YOUR FIRST YEARS LIKE?
I ensured I was teamed up with an experienced sales consultant as I saw no benefit in making the same mistakes already made by others in the industry. This was an exceptional training ground and allowed me to learn from, and be supported by, an established agent. It felt soul destroying at times and I spent a bit of time walking the pavement and making cold calls, but got there in the end.
ACHIEVEMENTS?
I have been very lucky to have achieved awards since my first year, and the Top Sales Consultant in our office for the past 7 years. I was personally interested in getting into the Lifestyle market and have successfully held a strong presence in that market the last few years. I achieved top sales person for Four Seasons 2023/2024.
WHAT’S THE MANAGEMENT LIKE?
I think the ownership team are exceptional and they have gained my loyalty by the way they treat their staff and conduct themselves. A truly supportive team.
MOST SATISFYING MOMENT?
The satisfaction of helping people through quite a stressful period of their lives. Some of the auction highlights during the increasing market were hugely exciting, but overall helping people achieve their goals when it comes to homes.
WORDS OF ADVICE FOR ANYONE
CONSIDERING A MOVE INTO REAL ESTATE?
Always have a slush fund set aside, for me I need at least 3 months salary to feel comfortable. I strongly encourage you to meet your potential manager and get a feel for the team dynamic as I believe this can vary dramatically between companies and offices. Find a good mentor who can guide you.
GIVING BACK TO OUR COMMUNITY
WE M AKEADIF F E ECNER
We often surprise people by saying that our dedication to helping others goes well beyond real estate transactions. We genuinely care about our communities, and have always taken corporate social responsibility seriously- even in the late 19th century, when such a thing was rare.
In 2008, we established the Harcourts Foundation, an initiative that gives grants to projects and charities around the world. Funds are raised by dedicated clients and personnel who run events, make workplace donations, or give a percentage of the sale of a property.
Since then, our people have sponsored and supported thousands of communities in need.
The Harcourts Foundation formalises this spirit of giving by providing support that helps, grows and enriches the local communities in which we operate.
Our aim:
“To provide support that helps, grows and enriches our communities.”
This means that none of the funds raised are spent on administration or salaries - 100% is distributed to enrich and support our communities. To date we are proud to have raised more than NZ $8 million.
Since its launch in 2008, the Harcourts Foundation has raised over $8 million!
IT’S A 100% CHARITY
At Harcourts we strive to be caring members of the communities where we live, work and play. Harcourts has been a part of our local communities since founder JB Harcourt opened the door to his first real estate office in Wellington 1888.
Selection of our grant recipients
• Gumboot Friday
• The Cancer Society
• The Order of St John South Island Region Trust Board
