Housing Annual Report

to Tenants and Leaseholders 2021/22

Whilst 2020/21 was ever more challenging due to COVID-19, the Housing Service continues to confront the impact this had and adapt to ensure that the safety of residents and staff remains paramount, whilst following government guidance.

We continue to support residents, with councillors and council officers working together to deal with the impact COVID is having. With the cost of living/energy crisis at the top of everyone’s agenda, and with the guidance from government and support of residents, we continue to overcome the obstacles and challenges this brings, providing much-needed services, and assisting our NHS and residents in these difficult times.

Despite this, I am optimistic for the future as we continue to secure government funding to support regeneration, guide development and growth to secure jobs, new housing, further investment through Local Plans and the Corporate Strategy and challenges remain following the Grenfell Inquiry.

The review of the tenant/ leaseholder engagement/ involvement service and implementation of the landlord survey will continue to improve service delivery.

The council continues to take fire safety, compliance, and energy efficiency seriously as we invest more resources.